Dynamisme 210 (World Leader)xp - Union Wallonne des Entreprises
Transcription
Dynamisme 210 (World Leader)xp - Union Wallonne des Entreprises
Editorial Number One in Wallonia... and worlwide ! Qui sait que le numéro 1 mondial de la papaïne est basé à Villers-le-Bouillet ? Que la plus grande usine de verre plat du monde se situe à Moustier-sur-Sambre ? Qui se doute que nous avons en Wallonie le numéro 1 des dérivés chimiques de manganèse ? Que notre région compte les 2 premiers producteurs mondiaux de chaux et de dolomie ? Qui imagine qu’une des plus grandes unités de fabrication de galettes de riz est une usine établie à Ath ? Que le plus grand fournisseur de drap de billard au monde est une société de Verviers, fondée en …1680 ? Who knows that the world's Number 1 in papain is located in southern Belgium ? That the world's largest float glass plant is located in Wallonia ? Who suspects that this region is the headquarters of the world's leading producer of manganese chemical derivatives? That it includes the world's 2 leading producers of lime and dolomite? Who can imagine that one of the largest production units for rice cakes is a Walloon factory ? Cette année, à l’occasion de notre numéro «international», nous avons décidé de mettre en avant ces entreprises wallonnes parfois méconnues, qui au fil des ans ont réussi à atteindre une position de leader mondial. This year, on the occasion of our «international» issue, we have decided to highlight those sometimes little known Walloon companies, which have succeeded, as the years go by, in attaining a position as world leader. Les réactions que nous avons reçues par rapport à cette initiative étaient particulièrement positives, aussi bien de la part de lecteurs belges que de lecteurs à l’étranger. D’où l’idée de «remettre le couvert» en 2007. La rédaction de Dynamisme Wallon a choisi de vous parler de nos «Champions cachés», selon l’appellation donnée par le professeur Simon (page 5), auteur d’un best-seller du même nom. Parmi la quarantaine de champions mondiaux (présentés également en français, voir page 19), nos journalistes en ont sélectionné 10 qu’ils vous présentent plus longuement : autant de success-stories dans des secteurs parfois aussi inattendus que les jouets en peluche, la protection des œuvres d’art, la fabrication de la bière ou encore de galettes de riz. Things are moving in Wallonia. We need to make it known abroad. Wallonia’s players aim to network with their foreign counterparts. That is the aim of the brochure. It is published by the Walloon Business Federation (UWE), a private association whose task is to «promote and support business, the motor driving the Walloon Region’s economic and social wellbeing». The UWE is the official mouthpiece of businesses established in Wallonia and numbers 6,000 businesses of all sizes and from all sectors. We wish you enjoyable reading and, above all, please do not hesitate to contact us at info@uwe.be. Pour que ces «Champions cachés» ne le soient plus, n’hésitez pas à diffuser ce numéro autour de vous, par exemple à vos clients ou fournisseurs étrangers (et si vous en connaissez d'autres, faites-le nous savoir !). Histoire de mieux faire connaître la Wallonie et son tissu économique à un public international. Bonne lecture et bonne année 2008 à tous ! Eric DOMB, Président de l’UWE Dynamisme wallon December 2007 Pourquoi cette publication en anglais ? Il s’agit en fait de la deuxième expérience en la matière. L’an dernier, rappelez-vous, le numéro de décembre vous parlait dans la langue de Shakespeare des 5 pôles de compétitivité, secteurs dans lesquels la Wallonie entend se positionner dans les années à venir. 1 Summary 12/2007 Dynamisme Wallon, The monthly magazine co-published by the Walloon Business Federation and Maison des Entreprises Wallonnes asbl Chemin du Stockoy 3 • B-1300 Wavre Tel: +32 (0)10.47.19.40 Fax: +32 (0)10.45.33.43 dynamisme.wallon@uwe.be www.dynamismewallon.be Editing Thierry Decloux • Madeleine Dembour firstname.surname@uwe.be With the support of the AWEX (Walloon Export and Foreign Investiment Agency) Lay-out Interlignes Etienne Delmée Printing Imprimerie Vase Frères Advertising agency Alliance Media Tel: +32 (0)10.40.13.12 info@alliancemedia.be Publishing director Jean de Lame : Chemin du Stockoy 3 • B-1300 Wavre Annual subscription (6 issues): EUR 30, payable to the account of Maison des Entreprises Wallonnes: 360-1149184-31 Extracts and documents from this issue may not be reprinted, in whole or in part, without prior approval from the editors. 01 EDITORIAL WORLD LEADER 05 II Hermann Simon: How do you become nr1 worldwide 09 10 12 14 19 32 II Eric Domb: Preparing to «jump forward» II Wallonia: An economy open to the world II Jean-Claude Marcourt: The added value happens in Wallonia II Walloon recipe for world leaders II Who are our «hidden champions»? II Philippe Suinen: Channeling growth 20 BUSINESS STORIES when you are an SME? 1. AGC Flat Glass Moustier 2. Amtoys 3. Carmeuse 4. Codine 5. IBA 6. I-Movix 7. Iwan Simonis 8. Meura 9. Sonaca 10.The Rice Cake Company Dynamisme wallon December 2007 ISSN 0776-1716 3 WORLD LEADER || Hermann Simon How do you become nr1 worldwide when you are an SME? Wallonia numbers some dozens of world leaders. They are number one in their sector and yet these companies are little known to the general public. Professor Hermann Simon has devoted a book to these «Hidden champions». He was recently in Louvain-la-Neuve. Dynamisme Wallon was there to meet him. Par Madeleine DEMBOUR In his book «Hidden Champions of the 21st Century», Hermann Simon(1) inventories 1,200 «hidden champions» in Germany. These are companies which are the world’s number one, two or three on their market, with revenues below 3 billion euro and which are little known to the general public. They are often large SMEs based in provincial towns, whose business is industrial on the whole. The «photofit» of these firms exactly matches the profile of a number of Walloon enterprises which, despite their small size and small resources, are world leaders on their market. That is the entire purpose of this special issue, which presents a number of these companies in the following pages. According to Hermann Simon, who was present in Louvain-la-Neuve last 14 November, there is an average of 14 «hidden champions» in Germany per million inhabitants. According to that statistic, Wallonia should therefore be able to number between 35 and 50 of them, which is a fair reflection of our inventory (see page 19). The strategy of these champions is often based on a number of principles applied with common sense and per- words are undeniably: concentration and globalisation. "You have to choose your discipline, knowing that it is better to be big in small markets than small in big markets. Hidden champions focus on a niche but they attack it globally in order to expand their market". Hermann Simon: "Hidden Champions focus on a niche but, to expand their market, they attack worldwide". severance. "If you take a look at economic literature, or university teaching, if you listen to management gurus, such firms do not exist. They are never the subject of case studies. Hidden champions are global leaders that get to the top without attracting the limelight. Now, people can learn a great deal from them", Hermann Simon hammers the point home. What lessons can Wallonia learn from this? For Hermann Simon, the key- Globalisation is precisely what is needed to combine specialisation and growth: "by staying solely in Belgium, you reach only 1% of the world market. The world is not coming to you, quite the opposite. Firms are in the process of transforming from Transatlantic to Eurasian companies. We already notice that all the «hidden champions» are present in China in one way or the other ". || (1) Hermann Simon is German and author of the best seller "Hidden Champions". He published an updated version of his book in September 2007, «Hidden Champions of the 21st Century». He taught at Harvard, MIT, Stanford, KeioUniversity (Tokyo), INSEAD (Paris), is a director of several companies and foundations and runs the firm Simon-Kucher & Partners (www.simon-kucher.com) in Germany. Globalization Multiplies Market Size Globalization Has Only Just Begun 1135 3000 23 1900 1950 1980 2000 2005 2010 2020 100 14 Belgium Globalisation has only just begun and world export per capita will increase a further 50% by 2020. Germany By staying solely in Belgium, you reach only 1% of the world market. The world is not coming to you, quite the opposite. Europe World Dynamisme wallon December 2007 437 6 370 Simon - Kucher & Partners 985 Simon - Kucher & Partners 2000 1543 Index World export per capital (US-$) 5 WORLD LEADER || Pierre De Muelenaere (Iris): "We are still a small company starting out" Dynamisme Wallon: Pierre De Muelenaere, you run Iris, a company founded in Louvain-la-Neuve in 1987 and which currently employs over 400 persons. Your company is presented as a typical "hidden champion" by Hermann Simon. Does your company’s profile match that definition? Yes, fairly. I recognise myself in the vision and in that clearly displayed ambition to develop. The human aspect is also an important factor among us. I often say that we are still a small company starting out: we have moved on from the spin-off stage to the stage of being a profitable and "likeable" company. Now, we want to move on to the next stage, where international development is the goal. We are still just as ambitious. We want to go towards the global market, all the more so since Wallonia is quite a small market. I understood that very early on and from the beginning, I picked up my attaché case and I set off to see customers in the United States and in Japan. I have always liked doing that. It is also worth saying that there are dozens of companies behind us in Wallonia which have the potential to develop. For them to do so, we must arouse desire and motivation, and bring about a certain emulation by giving examples of players that have decided to become more global. Dynamisme wallon December 2007 Iris was founded in 1987 by Pierre De Muelenaere so as to market the research of his PhD thesis. The product was then an optical character recognition system. As the years went by, that spin-off became an international leader in the areas of intelligent document recognition, document management and large-scale IT project implementation. Iris’ customers include major names such as HP, Kodak, Samsung, Adobe, etc. In 2006, turnover was 86 million euro and the staff, composed of 400 persons, spread over 5 different locations. 6 Jean-Paul Faure (Caterpillar): "Whether you are a confirmed leader or a hidden leader, the challenges are still the same" || © Nicolas Lobet - Trend'Image WORLD LEADER Dynamisme Wallon: Jean-Paul Faure, you are the CEO of Caterpillar Belgium, which employs more than 4,000 people on the Gosselies site. Does the portrait painted by Hermann Simon match your profile? Yes, except that it cannot really be said that Caterpillar is "hidden"! But whether you are a confirmed leader or a hidden leader, the challenges are still the same. The game isn’t over yet. Ambitious objectives, closeness to customers, priority given to innovation, importance of people, staff loyalty and also business culture are the elements that I remembered in particular. All those elements are actually to be found in our company. As a leader, we obviously have facilities everywhere, but Wallonia has the advantage of its closeness to suppliers and customers, which makes it logistically attractive. Likewise, the closeness of the universities is essential for innovation, R&D, new ideas, but also for the training of our future staff. The state of mind is also very important: we need well-trained people, who understand our business, and who are fighters! Dynamisme wallon December 2007 Caterpillar Belgium is the second production centre of the Caterpillar Group and the third private industrial employer in Wallonia with over 4,000 persons employed. In the world, Caterpillar is the leading manufacturer of civil engineering machinery and diesel engines and a technological leader in the building, transport, mining, forestry, energy production and logistics sectors. 7 WORLD LEADER || Hidden Champions: what can we learn from them? The 9 lessons of Hermann Simon Dynamisme wallon December 2007 Lesson 1: ambitious goals Success always begins with ambitious goals. The Hidden Champions of the 21st century go for growth and market leadership. This is the fuel that drives them forward. Lesson 2: focus Only focus and concentration lead to world class. Most Hidden Champions stay focussed. Some larger Hidden champions reach the growth limits in their narrow markets. They go for "soft" diversification and decentralize. The new units strive to become Hidden Champions themselves. Lesson 3: globalization The Hidden Champions combine specialization in product and know-how with global selling and marketing. Globalization is the growth booster for them. They serve the target markets through their own subsidiaries. They are in a process of transforming from Transatlantic to Eurasian companies. Lesson 4: innovation The Hidden Champions are in a phase of massive innovation. The effectiveness of their R&D-activities beats that of large companies by a factor of 5. Their innovation processes are fundamentally different. Their innovativeness is both market- and technology-driven. Lesson 5: closeness to customers Closeness to customer is the greatest strength of the Hidden Champions – even ahead of technology. However, the Hidden Champions are no marketing professionals. They sell through value, not through price. Lesson 6: competition The Hidden Champions have strong competitive advantages. New among these are advice and systems integration. Their competitive profiles are more complex, the barriers to entry are higher. The Hidden Champions actively seek competition with their best competitors to continuously improve their performance. Lesson 7: confidence The Hidden Champions have confidence in their own strengths. They refrain from outsourcing core competencies. In order to protect their know-how and their core competencies they mistrust cooperation and strategic alliances. They see the foundation of their competitive superiority in things which only they can do. Lesson 8: employees The Hidden Champions have "more work than heads" and high performance cultures. Early selection on the job is sharp. Turnover and sickness rates are extremely low. Lesson 9: leaders The secret of the success of the Hidden Champions lies in their leaders. The leadership is authoritarian in the principles, but flexible in the details. Continuity is very high. Young CEOs and women play a more important role than in large companies. 8 WORLD LEADER || Eric Domb, President of the Union Wallonne des Entreprises Preparing to «jump forward» With its 6,000 members, the Walloon Business Federation (UWE) is particularly well placed to talk about the Walloon region as a place to do business. Eric Domb, its president, remains confident in the future. By Henri MARTENS and Michael LAWSON For Eric Domb, president of the Walloon Business Federation (UWE), Wallonia could well be on the brink of a major turning point. "I’m very confident in the future", he maintains. The fundamentals – an excellent location, increased investment, a qualified workforce and strong exports – are positive, and attracting increasing numbers of companies that reinforce the positive dynamics. "All the elements are there", he says. And significantly, Domb sees plenty of room for partners from abroad. The universities of Louvain-la-Neuve, Mons, Liege and Namur lie relatively close to each other and have been creating increasing numbers of spinoffs over the past few years. This is something that the UWE is keen to even further develop, seeing the partnership between business and academia as another way of maintaining future growth. To this, Domb notes an open attitude from public authorities that has supported the arrival of companies as diverse as Google and Ryanair. "It’s true that everyone from the local to the regional authorities are committed to making this work", he says. Going for growth The UWE is currently focusing on growth. "There has been a feeling overall that small is beautiful. This might Questioning the status quo be an explanation for the traditionally strong SME sector in Wallonia. We have noted that a relatively small number of companies created 56% of the growth in added value between 1998 and 2004, creating two out of three new jobs. So that is the challenge: encouraging growth in more companies, and ones that are bigger". Needless to say, as the spokesman for Wallonian business, Domb has a clear vision of how to encourage this growth. He cites education as a priority, followed by training, public governance and the development of a spirit of enterprise. "These are things we are working on, he says. Success benefits everyone in the region. We have a tendency to be too modest; we have to value success more". For Domb, this should entail a «brain war». "And we’re very well placed for that. Our engineering and academic traditions are second to none. We must encourage the bravest and most enterprising people here". As the CEO of the highly successful Paradisio animal park, Domb knows what he’s talking about when he stresses the need to nurture excellence at every level. And part of that job is communication. "I talk to my colleagues regularly, explaining the options and strategy ". This touches on something he feels is important, the continued motivation of the economic sector. Domb points to another characteristic of Wallonia that is rarely touched on in economic reviews: an ability to think further and question things! "The director of a large company told me recently that the young engineers coming from Asia and elsewhere are certainly highly qualified but they have a tendency to follow orders, he says. Walloon engineers ask questions. They challenge ways of doing things. I feel much could be made of this". In an age where initiative and creativity are seen as leverages for growth, the ability to look beyond the established way of doing things is an asset. "We are ready to make a huge jump forward. There are already some very interesting companies here in sectors that are geared towards the future. And many are open to partnerships". || Dynamisme wallon December 2007 Echoing other European observers, Domb provides a very quick overview of Wallonia’s strong points. "There’s plenty of room for growth here. In terms of logistics, we have a wide range of services as well as a transport infrastructure that is excellent. We are located within the industrial crescent that spans Europe from Britain’s Kent down to the valley of the Po in Italy and into Spain. There is also a very strong engineering tradition, as well as renowned universities". Eric Domb: "We are ready to make a huge jump forward. There are already some very interesting companies here in sectors that are geared towards the future. And many are open to partnerships" 9 10 Dynamisme wallon December 2007 11 Dynamisme wallon December 2007 WORLD LEADER || Jean-Claude Marcourt, Minister of the Walloon Economy The added value happens in Wallonia As Minister of the Economy, Jean-Claude Marcourt plays a key role in the region’s dynamism. He explained the unique symbiosis between industry, the public authorities and universities. By Henri MARTENS and Michael LAWSON I think the way we created these poles is an intellectual revolution as they also led to a break in the way universities look at industry. The barriers between industry, universities or high schools and training centres have fallen. What we also did is bring industrialists, civil servants and academics around the same table. There was a greater understanding of the others’ goals and constraints and a greater coming together. Dynamisme Wallon : How do the public authorities work with investors? Jean-Claude Marcourt : The public authorities have a large degree of flexibility that enables us to quickly give precise responses to investors. It’s quite exceptional. But more than anything else, we have developed a state of mind in Wallonia. The political world is closely aligned to the dynamics of business. As Minister of the Economy, I am even more attentive to this proximity and availability. It is not rare that business leaders call me directly on my cell phone – and I take the calls! We also work closely with the agency involved with foreign investment (Awex) to be able to react very promptly to requests. The best demonstration of this is the decision of Google to invest here. We put in 18 months of work in absolute secrecy. Google chose us over 30 other sites in Europe. Another example: Johnson & Johnson, which involved very deep levels of work between the Region, AWEX and the local authorities for a project that was also very competitive. Dynamisme wallon December 2007 What is the region’s desire when doing this? 12 The desire is two-fold. On the one hand, we want to help create activities and then help them to grow. The other is to encourage foreign investors to take part in this growth as to improve economic interaction. This year we convinced Johnson & Johnson, FedEx, Baxter and Google – all American companies coming here. These companies take expert advice and it shows that Wallonia can compete and attract world leaders, creating several thousand jobs and a significant level of industrial activity. What are the benefits of favouring competitive poles? Jean-Claude Marcourt: "The barriers between industry, universities or high schools and training centres have fallen". What attracts a company such as Johnson & Johnson in Wallonia? Wallonia is the most attractive European region in terms of logistics, as we lie between Paris and Amsterdam, London and Frankfurt. The major European population centres are just one lorry drive away. Waterways connect with Antwerp, Amsterdam, the Rhine and the north of France. The motorways connect with all the major networks. There are trains including the TGV, two airports plus that of Brussels. We also have enviable living standards, with very accessible house prices. For example, Galactic is a Walloon company, based essentially in the agro-food sector as they produce lactic acid. They came together in one of the competitive poles with a university centre and a large petro-chemical company to develop the specific plastic packaging that they needed. You couldn’t foresee that. They now have a product that has the potential to become a world leader. But I can show you lot of other examples. The biggest Caterpillar assembly plant is in Wallonia. EVS produces 90% of the technology behind slow-motion cameras. Iris works with Microsoft and is a leader in its sector. One out of two cyclotrons used in the world are produced by IBA. The aerial special effects in «Harry Potter» use Flying Cam, another Walloon company. Where do you see future growth? These companies create a signature for Wallonia. When I see the number of success stories we have here, I think we can be proud. When I say to people, "Look at who is investing here, and look at our success stories", it gives more credibility to our approach. The Marshall Plan for development favours the emergence of innovative companies with a critical size, creating poles of excellence that can compete on a planetary basis. We now know that added value is created closest to the finished product. By breaking down barriers, we are ensuring that the added value happens in Wallonia. || WORLD LEADER || About 40 in Wallonia Walloon recipe for world leaders We have several world champions in Wallonia! Whether in their sector, or in a highly specialised niche, or even in a very specific type of product, almost 40 firms are in «pole position» in the world. Who are they? In which market do they operate? An overview. By Madeleine DEMBOUR How did we proceed to identify our hidden champions? To begin with, it is worth knowing that a first such «inventory» had been drawn up by the editorial staff of Dynamisme Wallon 5 years ago. We therefore applied ourselves to the task of updating that first list. Next, an appeal was made by the Walloon Business Federation (UWE) among the various associated sectoral federations. We also went through the press and scoured the web. All in all, those different actions enabled us to update our data and integrate a few newcomers. As previously explained by Hermann Simon (page 5), the leaders are often fairly discreet companies and they consider that discretion as a component of their strategy. They are afraid of being copied, of attracting the «benevolent» attention of the authorities, of being wrongly perceived by the general public? They find it difficult to gauge their position in the world arena? Those are the reasons put forward for that discretion. It is still a very widespread attitude in Wallonia and does not make the journalist’s work an easy job! Their business environment is the subcontracting market and that further justifies their reticence to communicate since they have little contact with the mainstream market. Dynamisme wallon December 2007 For all these reasons, it is therefore difficult to have a completely exhaustive view of the situation. If you feel that you have been overlooked, please 14 Flying Cam is THE world specialist in close-range aerial filming, using unmanned helicopters. The company participated in the Harry Potter films and in the last three James Bonds. contact the editorial staff (dynamisme.wallon@uwe.be). They will be delighted to insert you in the list published on www.uwe.be. No standard profiles Our first finding is that there is no determinism. There is no «standard» profile to identify a leader. Sectors with a strong technological content are certainly well represented but some more traditional companies manage to stand out amongst the crowd, whether they are in the textile industry (Iwan Simonis founded in …1680 !) or in the agri-food business (Corman and its technical butters, Meura in the brewing equipment sector, The Rice Cake Company, etc.). Size is not a decisive criterion either. Codine (5 persons) is evidence of such a firm. It has exceptional references, such as the Louvre or London’s Victoria & Albert Museum. A further example is I-Movix (7 persons), which was awarded the Technological Innovation Prize at the NAB Show in Las Vegas last April. Thales Alenia Space ETCA These «minnows» do business alongside such giants as GlaxoSmithKline Biologicals (5,300 persons on the Walloon sites of Rixensart, Wavre and Gembloux) or Magotteaux (2,160 persons throughout the world). It is however worth pointing out that the «big» medium-sized enterprises – around 200 people – are well represented. In several cases, these companies are subsidiaries of multinationals, but their activity and the added value created in Wallonia stand apart at international level. Is a good product enough? Having said this, how does a firm become the world’s number 1 when it is an SME? Is a product enough? Is the director’s or the management’s personality a decisive factor? Innovation undeniably has an essential part to play in the leader’s progress (AGC Flat Glass, Sonaca, GSK Bio). Technological progress may be combined with acquisitions of companies which are themselves leaders in their sector (IBA, Iris), or the opportunity to take control of a recognised competitor (MP Colinet, Carmeuse), but also with a good market understanding (Automatics Systems). As regards Compared with our «inventory» drawn up 5 years ago, the emergence of some companies active in new technologies is also worth noting. These emerging companies include Nanocyl and Nomacorc (new materials), IMovix and XDC (digital data) and IP Trade (internet protocol). Others are emerging in less «technological» sectors like Amtoys in the children’s toys business, but with a completely revamped economic model. Among the 5 competitiveness clusters set up in Wallonia, it should also be noted that the «Skywin» cluster (aeronautics and space) is very well represented with companies such as Amos, Sonaca, Techspace Aero and Thales Alenia Space ETCA. Generally speaking, there are no success stories without a real leadership capacity for carrying through a longterm strategy and mobilising its teams around a strong ambition. That is probably the secret of the success of some flagships of our economy such as CMI, Lhoist, Prayon, and many more others… || EVS Broadcast is the world leader for live TV production digital disk recorders and related software applications, especially in the field of sport The list will be published on www.uwe.be Please contact the editorial staff (dynamisme.wallon@uwe.be) for any omission or update. Dynamisme wallon December 2007 The exploitation of an extremely specialised and challenging niche on a world scale is also a differentiation factor for firms such as Erachem Comilog (manganese chemicals), Enzybel (papain), Flying Cam (unmanned aerial filming), Heimbach (technical felts), Saluc (billiard balls), Sidech (bismuth) or even Zinacor (zinc wireworks). CMI has world leadership or co-leadership in the segment of recovery boilers for steam and gas combined-cycle power stations, gun-turret systems for light armoured vehicles and steel galvanisation lines © Belpress banque d’images en ligne industrial equipment, vertical integration – design, production, after-sales service – is also put forward as a «plus» to reach the top (Biebuyck). 15 BUSINESS STORY || Who are our «hidden champions»? By Madeleine DEMBOUR AGC Flat Glass AGC Flat Glass >> voir page 20. Amos: offering its services, in particular, Amos : offrant notamment ses services à to the space industry and to professional astronomy, the Liège-based company, Amos, benefits from international recognition after the experience acquired during the construction of large telescopes in Chile. Employing 65 persons and achieving 80% of its revenue from exports, Amos is also developing on Asian markets such as India or Korea (www.amos.be). l’industrie spatiale et à l’astronomie professionnelle, la société liégeoise Amos bénéficie d’une reconnaissance mondiale après l’expérience acquise lors de la réalisation de grands télescopes au Chili. Employant 65 personnes et réalisant 80% de son chiffre d’affaires à l’exportation, Amos se développe aussi sur des marchés asiatiques comme l’Inde ou la Corée (www.amos.be). Amtoys >> see page 20. Amtoys >> voir page 20. Automatic Systems ranks among the world’s top 5 in the Automatics Systems : figurant dans le top 5 mondial du field of automated access control and is the world leader in automatic gates. The firm from Wavre has a string of prestigious references throughout the world (www.automatic-systems.be). contrôle d’accès automatisé et plus particulièrement leader mondial des portillons automatiques, la firme de Wavre enchaîne les références prestigieuses partout dans le monde (www.automatic-systems.be). Automation & Robotics: located in Verviers, this company Automation & Robotics : sise à Verviers, cette entreprise de employs 85 persons and appears among the leaders in the design and manufacture of instruments intended for the ophthalmic industry. The SME is also active in the markets of the automotive and chemical industry and has a list of great names in its “customer” file including: Wal-Mart, Oracle, Samsung Eyetech, Optovision, Carl Zeiss, Essilor, Valeo, etc. (www.ar.be). 85 personnes figure dans le top mondial de la conception et la fabrication d’instruments destinés à l’industrie ophtalmique. Active également dans les marchés de l’industrie automobile et chimique, la PME possède une liste de grands noms dans son fichier «clients» : Wal-Mart, Oracle, Samsung Eyetech, Optovision, Carl Zeiss, Essilor, Valeo, etc. (www.ar.be). BEA: located in the Sart-Tilman (Liège) Science Park, this com- BEA : établie dans le parc scientifique du Sart-Tilman (Liège), pany operates in the people and vehicle detection sector. It is considered as the leader of the market for the detection of automatic doors (www.bea.be). cette société est active dans le secteur de la détection de personnes et de véhicules. Elle est considérée comme le leader du marché de la détection pour portes automatiques (www.bea.be). Biebuyck: founded in 1938, this Hainaut company is still an independent family concern. In the sixties, it specialised in hollow glass cutting machines (glasses, vases, lighting glass) and the “Biebuyck” trademark is known to glass manufacturers all over the world (www.biebuyck.com). Biebuyck : fondée en 1938, cette société hennuyère est toujours familiale et indépendante. Elle s’est spécialisée dans les années soixante dans les machines de découpe de verre creux (verres, vases, luminaires) et la marque «Biebuyck» est connue des verriers du monde entier (www.biebuyck.com). Carmeuse >> see page 21. Carmeuse >> voir page 21. Cockerill Maintenance & Ingénierie (CMI): international Cockerill Maintenance & Ingénierie (CMI) : équipementier technical equipment manufacturer active in three sectors (Energy, Defence and Industry), CMI has two complementary specialities: engineering and maintenance. The industrial group has world leadership or co-leadership in the segment of recovery boilers for steam and gas combined-cycle power stations, gun-turret systems for light armoured vehicles and steel galvanisation lines. In 2006, CMI topped the 500 millioneuro mark for registered orders. It currently employs over 2,700 persons spread throughout the world (www.cmigroupe.com). technique international actif dans trois secteurs (l’Energie, la Défense et l’Industrie), CMI exerce deux spécialités complémentaires : l’ingénierie et la maintenance. Le groupe industriel liégeois détient notamment des leaderships ou co-leaderships mondiaux dans les chaudières de récupération pour centrales électriques gaz-vapeur, les systèmes tourelles-canons pour véhicules blindés légers et les lignes de galvanisation d’acier. En 2006, CMI a franchi le cap des 500 millions d’euros d’inscriptions de commandes. Il emploie actuellement plus de 2.700 personnes réparties dans le monde entier (www.cmigroupe.com). Codine >> see page 24. Codine >> voir page 24. continue page 22 Dynamisme wallon December 2007 AGC Flat Glass >> see page 20. 19 BUSINESS STORY || AGC Flat Glass: Leadership through inno v a t i o n Wallonia’s position as a world leader in glass production has continued through the many changes the industry has seen. AGC Flat Glass Europe (formerly Glaverbel) is the motor behind this success, driving the industry through superior production and cutting edge R&D. By John CURLING Already in the 19th century, Belgium was the biggest exporter of glass and one of the biggest producers of polished glass. Over 100 years later, AGC Flat Glass Europe, the heir to this great glassmaking tradition, is still using the acquired expertise to drive the glass market forwards – both in terms of quantity and the all-important quality. AGC Flat Glass Europe is part of the world’s largest glassmaker (AGC) and is a leading European flat glass producer, with 18 plants for producing the raw material and 100 processing units spread across Europe from Spain to Russia (where it is the market leader). For CEO Jean-François Heris, the company’s continued position at the forefront of the industry can be explained by a number of factors. Traditionally, of course, the company has always excelled in producing glass that is sold in traditional forms. To a degree, this is a commodity market. But from the nineties onwards, the company invested heavily in expanding markets such as first the Czech Republic and later Russia. This means the company was very well placed to benefit from the increasingly global world market – and particularly in markets that are still seeing very strong growth. Innovation But the group’s acceleration has also been due to the importance it places on innovation, both in terms of products, processes and even to a degree in the business model. "Innovation is at the very core of our strategy, says OPE SS EUR AT G L A ls AGC FL e s s B ru a ti o n : L o c a li s 961 s s in g d in : 1 d p ro c e Founde ti o n a n c u d ro y:p n and A c ti v it s tr u c ti o fo r c o n s s la g . of u s tr ie s s e d in d s p e c ia li 0 0 ,7 ees : 10 E m p lo y b il li o n 2 € : e d 80% Revenu : a ro u n v o lu m e rt o p x E Heris. We are increasingly in a situation where the added-value becomes more important not only for us, but also for our customers so they can be more profitable. For that, we have tripled the R&D budget in five years". Amtoys: Creating added value Although Wallonia’s key companies have traditionally been in industry, the region is currently seeing a new generation of smaller companies that are making the most of the new economic environment. One of the most surprising success stories of recent years is Amtoys, makers of the Noukies range of plush toys and DVDs. Dynamisme wallon December 2007 By Katherin BROWN 20 S AMTOY S a in te s a ti o n : s li a c Lo 992 and d in : 1 o f to y s Founde u c ti o n d ro p : ie y e Nouk A c ti v it o r o f th u k ie s , li c e n s o s e N h f s o lu p d u c ti o n ro p , rs te c h a ra c s. d s e ri e te a im n a 0 ees : 12 E m p lo y M io 5 e:€2 Revenu 80% : v o lu m e E x p o rt Amtoys started life only 15 years ago as an importer of European toys into Belgium. Founders Katia De Paepe and Simon-Pierre Gilliot followed the usual path of micro-companies, with the garage being used as a warehouse and the laundry room as an office. After four years of hard work, they had little to show for it and began to seek out other approaches. "It was easy for shops to contact the toy producers themselves and cut us out of the loop", remembers Katia De Paepe. So they took the bolder move of producing their own range of plushes, and from the outset targeted high quality products. So Nouky, the friendly teddy bear, was born in 1998. Amtoys’ connections within the retail sector enabled it to rapidly make a success of the venture, and expanded the range to include characters such as Paco the Donkey and Lola the Cow (Toys of the Year 2002 in Belgium). Amtoys followed this with a range of infants’ clothes. To consolidate on what was already becoming a recognised brand, it opened Noukie shops in Brussels and Paris. Over the next two years, they expanded the network by adding further shops in Belgium and France but also Italy, Germany and Abu Dhabi. The next phase of their growth was almost an accident. "Mothers began to BUSINESS STORY This innovation is built on very solid foundations. The «float» glass production unit in Moustier-sur-Sambre is the world’s largest, as well as being a development centre for float glass products. In Athus, near Luxembourg, the group runs the world’s largest safety glass unit. "Other important production units around Wallonia contribute to making our 'Glass Unlimited' baseline come true", says Heris. || ask us where they could find Noukie DVDs when there weren’t any ", says Katia De Paepe. "They thought the characters came from a film". Spotting a latent market, they decided to investigate the feasibility of producing children’s programming. They contacted a scriptwriter and developed five short pilot programmes for the MIPCOM Junior trade fair, generating 80 screenings and numerous enquiries. "We really didn’t know what to expect as we were new to the sector". After contacting Wallonia’s audiovisual body Wallimage, they put together the financing for a 26-episode series using the Belgian tax shelter and some presales. They also found an understanding partner in Awex. "Over the years, we have worked together and they have proven very professional", says De Paepe. She points to a trade mission to Canada that led directly to further sales of the Noukies TV series over there. "You get aid from experts in their field ". || Carmeuse: Expansion through partnership and knowledge Largely considered a family business, the lime and limestone producer Carmeuse has seen considerable growth over the past twenty years through a long-term policy of expansion through investment and partnerships. By Paul KUVNIC In 1860, a Liege-based company started providing the rapidly expanding industrial base of Wallonia with lime and limestone products. Since that time, the group – still a family business – has grown to include some 80 production facilities across 12 countries in Europe, North America and Africa. This global scope enables it to serve customers worldwide, delivering products in bulk, on pallets, in bags or containers via road, rail and sea. The company's focus on the needs of its clients is reflected in its ISO 9000 quality certification at most of its production facilities. In 2002 it was the first lime producer to be ISO 14000 certified in Belgium. It recently acquired its main rival in the US for $518 million. For Rodolphe Collinet, the continued success can be attributed to a number of factors. "When the fuel crisis hit in the early seventies, he remembers, the companies that survived were those such as Carmeuse that invested in new technologies and R&D to offer new products and address new applications. We then undertook to share this expertise with partners in different countries around the world". At the time, the goal was remarkably simple. As lime is a ponderous commodity, it was seen as a more strategic move to share the benefits of the research and investment with strong local players. "Transport can rapidly double the costs of our products. So we organised to work with partners in a strategy of joint ventures. Then, over the years, as the business evolved, we eventually acquired some of the partners into what is now a worldwide group". Apart from the weight of lime products, this policy fit with another aspect of the business: "Building methods and regulations vary from one country to another, says Collinet. USE -l a CARME L o u v a in : H Q in n o ti a id e L o c a li s w o rl d w a ti o n s c lo 0 7 Neuve, 860 s d in : 1 e ri v a te Founde s and d e s to n e m li : y A c ti v it 00 tu rn ees : 37 n E u ro E m p lo y 0 m il li o 4 9 € : e u Reven m 2006 o v e r in e u s e .c o w w.c a rm w : t e In te rn So it was better benefit from the local expertise as well". He cites the use of lime as a stabiliser. It first took off in the US, before becoming used in France and Belgium, then Spain and Italy and is now gaining ground in Eastern and Central Europe. || Dynamisme wallon December 2007 The heart of AGC Flat Glass’ R&D is in Jumet near Charleroi. "The level and quantity of work going on there makes it one of the motors of the worldwide glass business", says Heris. The company’s history has been marked by technological advances. The idea is to ensure glass remains relevant for people’s lives. So the current research is focussed on health, the environment, safety and comfort. Two of the most recent results of this research are generating considerable interest, as their anti-bacterial glass and the ledembedded glass Glassiled both received awards at the recent Batimat in Paris, the world’s largest construction fair. "Our ambition is to be a leading glassmaker that shapes the future of the glass industry through innovation and operational excellence", says Heris. || 21 BUSINESS STORY || Corman: the world’s leading supplier of technical butters, the firm from Goé (Verviers) exports to 80 countries, a good deal of which are to be found in Southeast Asia (Japan, Korea). Goé is the largest production unit for anhydrous milk fat in the world. The company produces and markets the Balade and Carlsbourg butters, among others (www.corman.be). Enzybel: this SME established in Villers-le-Bouillet specialises Corman : leader mondial des beurres techniques, l’entreprise de Goé (Verviers) exporte dans 80 pays dont une bonne partie en Asie du sud-est (Japon, Corée). Goé est la plus importante unité de production de matière grasse laitière anhydre au monde. L’entreprise fabrique et commercialise entre autres les beurres Balade et Carlsbourg (www.corman.be). in the extraction, purification and packaging of enzymes of vegetable origin and more particularly papain extracted from the green fruit of the papaya tree. These niche products are used in the pharmaceutical, food, cosmetic, or even the textile industry (www.enzybel.be). Enzybel : cette PME installée à Villers-le-Bouillet est spécialisée dans l'extraction, la purification et le conditionnement d'enzymes d'origine végétale et plus particulièrement de la papaïne extraite du fruit vert du papayer. Ces produits de niche sont utilisés dans l’industrie pharmaceutique, alimentaire, cosmétique, ou encore textile (www.enzybel.be). Erachem Comilog: based in Saint-Ghislain (Tertre), this plant Erachem Comilog : basée à Saint-Ghislain (Tertre), cette is the world leader in manganese chemical by-products. The company is supplied with ore mined in Gabon and is able to propose the widest portfolio of products in this sector. The company has also developed a copper recycling service (www.erachem-eur.com). usine est leader mondial des dérivés chimiques à base de manganèse. A partir de minerai extrait au Gabon, l’usine est en mesure de proposer le portefeuille de produits le plus large dans ce secteur. Le site est également axé sur le recyclage du cuivre (www.erachem-eur.com). EVS Broadcast: founded in 1994, the company from Liège is the world leader for live TV production digital disk recorders and related software applications, especially in the field of sport. Its products are used by the world’s main television channels in the sport broadcasting of events such as the Olympic Games and the Soccer World Cups (www.evsglobal.com). EVS Broadcast : fondée en 1994, la société liégeoise est le leader mondial des enregistreurs numériques à disques durs pour la production en direct et des applications logicielles qui y sont liées, spécialement dans le domaine du sport. Ses produits sont utilisés par les principales chaines de télévision mondiales dans le cadre de grand rendez-vous sportifs comme les Jeux Olympiques et les Coupes du Monde de football (www.evs-global.com). Flying Cam: founded in Liège in 1988, this SME has a staff of ten or so people and is THE world specialist in close-range aerial filming, using unmanned helicopters. Present in the United Flying Cam : fondée à Liège en 1988, cette PME d’une dizaine de personnes est LE spécialiste mondial de prise de vue aériennes par hélicoptère sans pilote. Présente aux Etats- BUSINESS STORY || States in China, Flying-Cam participated in the Harry Potter films and in the last three James Bonds. The company is cooperating with CCTV (Chinese Central Television) within the scope of the 2008 Peking Olympic Games (www.flying-cam.com). Unis et en Chine, Flying-Cam a notamment participé aux films de Harry Potter et aux trois derniers James Bond. L’entreprise collabore avec CCTV (Chinese Central Television) dans le cadre des Jeux Olympiques de Pékin de 2008 (www.flying-cam.com). GlaxoSmithKline Biologicals: supplying about 25% of the vaccines present throughout the world, GSK Biologicals is one of the world leaders in vaccines production. It is the international headquarters of the GlaxoSmithKline multinational group for vaccine research and development activities. At the present time, GSK Biologicals employs a little over 5,300 persons on the Walloon sites of Rixensart, Wavre and Gembloux. The company distributes 35 doses of vaccines every second (www.gsk.be). GlaxoSmithKline Biologicals : fournissant environ 25 % Heimbach Specialities AG: founded in 1874 in eastern Heimbach Specialities AG : fondée en 1874 dans l’est de la Belgique (région des trois frontières), cette entreprise textile produit des feutres techniques pour différents types d’industrie comme le bois, le papier, le fibrociment, l’industrie alimentaire… Une niche dans laquelle elle occupe une position de leader (www.bruch.be). Belgium (three-border area), this textile firm produces technical felts for different types of industry such as the wood, paper, fibrocement, food industry, etc. A niche in which it holds a leading position (www.bruch.be). IBA >> see page 24. des vaccins présents à travers le monde, GSK Biologicals est un des leaders mondiaux de la production de vaccins. Siège mondial des activités de recherche et de développement de vaccins du groupe multinational GlaxoSmithKline, l’entreprise occupe actuellement un peu plus de 5300 personnes sur les sites wallons de Rixensart, Wavre et Gembloux. L’entreprise distribue 35 doses de vaccins chaque seconde (www.gsk.be). I-Movix >> see page 25. IBA >> voir page 24. IP Trade: a spin-off of Liège University, founded in 2005 by 4 engineers, this company specialises in telephone solutions for trading rooms based on the internet protocol (IP). These are the most advanced solutions that can be found in the sector. IP Trade is established in Liège, Luxembourg, London and New York (www.iptrade-networks.com). I-Movix >> voir page 25. IBA IP Trade : spin off de l’Université de Liège fondée en 2005 par 4 ingénieurs, cette société est spécialisée dans les solutions téléphoniques pour salles de marché basées sur le protocole internet (IP). Ces solutions sont les plus avancées que l’on puisse trouver dans le secteur. IP Trade est implantée à Liège, Luxembourg, Londres et New-York (www.iptrade-networks.com). continue page 26 BUSINESS STORY || Codine: high security leader Have you ever been to the Louvre in Paris? What about London’s Victoria & Albert Museum? Or the Royal Museum in Brussels? If so, without knowing it you were in close proximity to Codine’s specialised technology. But hopefully not too close. Meet a European champion in the field of protective systems. By Paul KUVNIC N AND R IB U T IO E D IS T T A R O D IN E ) O CORP E E R S (C IN G N E T R IA L IN D U S Wa v re a ti o n : li Loca s 976 1 : d in e t a la rm Founde in d is c re c ly d a le e r : y o f p u b li it v A c ti te c ti o n ro p e th s fo r s y s te m o rk s e d a rt w y la d is p ees : 5 2006 E m p lo y 7 0 % in lu m e : o v rt o e Exp o d in e .b : w w w.c t e rn In te Founded in 1976, Codine (Corporate Distribution and Industrial Engineers) initially focused on industrial process automation and worker safety around dangerous machinery. Responding to a customer request in the early 1980s, Codine developed its first detection system, launching the firm on a highly successful path. Today Codine is the European leader in discreet alarm systems for protecting publicly displayed works of art. Numerous museums, churches, galleries and luxury firms count on Codine systems to protect their valuable assets. The company has won a dozen different innovation and quality awards. In this market being an SME is a strong point, says Pierre Dumont managing director. "Big companies won’t go directly into a niche market because their investment won’t be returned quickly enough. A museum is not an industry. It wants to take time to be sure the technology is effective. We can work on a longer time scale, providing tailor-made solutions and long-term service. That’s how we compete with big distributors". Technology pioneer Codine’s solutions use cutting-edge technologies. Its pioneering electromagnetic proximity detection system IBA’s growth still accelerating IBA was founded in 1986 as a spin off of the Cylcotron Research Centre from the Catholic University of Louvain-la-Neuve. The objective was to use particle accelerator technology in both the medical and industrial fields. Twenty-one years later, IBA is going from strength to strength, and perspectives are, sadly, still very good. Dynamisme wallon December 2007 By John CURLING 24 "Cancer diagnostics and treatment still has considerable potential for growth and it’s likely to be that way for quite some to come", says Pierre Mottet, Chief Executive Officer of IBA. The continued ageing of the population – and this almost everywhere in the world – means that cancer as no. 2 killer (after heart attacks), is still a major concern. "Up until now, we’ve been very successful in the diagnosis business, and now we’re looking to become stronger in the treatment aspect as well. Of course, there is competition, but we’re confident that IBA is ‘out there’ and taking risks when it comes to advanced technology, and this sets the bar pretty high for the others to aim it". Born exporters The first clients of IBA were all from abroad. In fact, New York placed the first order, while Tokyo and Sydney were second and third. There are now however more than 200 accelerators installed around the world, entirely normal when more than 98% of the production is exported. Louvain-laNeuve is the nerve centre and where the testing of equipment is done. 8% of turnover is invested in research & development and the on-site facilities are impressive. IBA is a world leader and this most notably in the production and distribution of radiopharmaceutical agents used in medical imaging, and the euve IB A in -l a -N : Louva n o ti a L o c a li s 986 d in : 1 ns of a Founde s o lu ti o li v e ri n g e D of : y e fi e ld s A c ti v it io n in th is c , and re y p p u n iq u e n d th e ra n o s is a g ia fe ty o f d a s r cance ne and ie g y h n and in g th e ri li z a ti o im p ro v u g h s te ro th a y li fe e v e ry d ti o n s . o n s o lu ti io n iz a 00 ees : 13 E m p lo y 0 M io 0 2 e:€ Revenu : > 98% om v o lu m e w id e .c E x p o rt a -w o rl d b .i w w t:w In te rn e BUSINESS STORY How important is research and development? "Quite important, Pierre Dumont answers. Only when you are the best can you go abroad. So we must be at the top of the market and be the first with new technology ". With 70% of its revenue coming from outside Belgium, Codine is growing but in a controlled way. Pierre Dumont explains: "We focus on European countries because the farther we go from our home base the harder it is to assure quality. Maintaining our reputation is absolutely essential, so we don’t want to expand too fast. We are extending outward in a spiral". || development, manufacture, and service of medical and industrial particle accelerators, used in imaging, therapy, sterilisation, and ionisation. 1300 people work for IBA directly, and this across 3 continents. There are offices in the USA, Europe, India and China, and more than 30 nationalities work directly for the company. Up to 1000 other jobs can be added, as much of the manufacturing work is sub-contracted to other companies in the Walloon area. «Walloon Dynamics» IBA still have good and close connections with the University (N.B. UCL is still the third largest shareholder), and much of the talent needed to take the technology and the business forward comes from the region. It’s no surprise therefore that IBA, together with GSK (vaccines) is heavily involved in the proposed «Medical Valley» project outlined in Wallonia’s new Marshall plan. || I-Movix: slow motion in the fast lane If you really want to observe fast-moving objects, slow-motion video is the answer. But achieving this is trickier than it sounds. A very young company from Mons is making big waves in the media industry with its breakthrough hyper-slow-motion technologies. By Katherin BROWN The story started a few years ago when policeman Laurent Renard, a passionate technology amateur, received a call from a film director friend about a troublesome slow-motion camera. Laurent got involved and learned how much the system needed improving. Professional video technology generates 60 images every second (25 for film). But producing a smooth sequence of slowed-down movement requires more images. Typically, slowmotion cameras shoot 180 images per second. Certain models can reach 1,000. But these systems suffer from major drawbacks. Slow-motion filming generates vast amounts of data. Difficulties in processing and storage meant that only short sequences could be filmed with long delays before viewing. Also, slow-motion filming doesn’t work well under dim lighting. These drawbacks translate into higher media production costs. I- M O V IX Mons a ti o n : L o c a li s 005 g d in : 2 v e lo p in Founde s in d e e c ia li s e b u il tp h s it : w y e ra s A c ti v it it a l c a m v id e o e e d d ig d ig it a l d h ig h -s p e e p -s h n. o ry, h ig te g ra ti o in m e m c a s t in d a ro b and s e rv e rs es : 7 e y .c o m E m p lo .i -m o v ix t : www In te rn e Quick adaptors I-Movix is set to change all this. Its new Sprintcam Live® can shoot a breathtaking 5,000 images per second. Clever data handling results in simpler information storage and real-time monitoring without delays. This allows film crews to shoot longer scenes and broadcasters to show instant, highquality slow-motion replays. Sprintcam® is also surprisingly lightsensitive. This permits slow-motion filming even under dark conditions, for example during evening stadium events. Sprintcam® wowed the audiovisual industry at the NAB Show in Las Vegas last April The annual convention of America’s National Association of Broadcasters is the largest trade fair for image and sound technology. In fact, Sprintcam® won the Technological Innovation Prize awarded by the industry press. How did this fledgling seven-person company beat out the world’s electronics giants? Nathalie Vinchent, I-Movix Chief Financial Officer, explains: "The big companies are completely focused on the next big thing: high definition television. As an SME, we have flexibility and can adapt quickly. Unlike a large company with a complicated structure, at I-Movix Laurent can exploit his own ideas. Some of our developers wear a double hat – researcher and marketer – so products evolve quickly. Moreover, our Chief Technical Officer, who is Japanese, has formed excellent relationships with our key Japanese suppliers". || Dynamisme wallon December 2007 forms a protective cocoon around a valuable object. Other detection solutions are based on gravimetric, piezo-seismic, infrared and laser technologies. || 25 BUSINESS STORY || Iris: this university spin-off was foun- Iris : créée en 1987, cette spin-off universitaire est devenue leader international dans les domaines de la reconnaissance intelligente de documents, la gestion documentaire et l'implémentation de grands projets IT. En 2006 le chiffre d’affaires était de 86 millions d’euros pour 400 personnes employées (www.irislink.com). >> see page 6. ded in 1987 and has become the international leader in the areas of intelligent document recognition, document management and the implementation of major IT projects. In 2006, turnover was 86 million euro for staff figures of 400 persons (www.irislink.com). >> see also page 6. Dynamisme wallon December 2007 Iwan Simonis >> see page 28. 26 Automation & Robotics Iwan Simonis >> voir page 28. Lhoist: the Lhoist Group is one of the oldest Walloon industrial groups. Founded in 1889 in Ampsin, near Liège, today it ranks among the world’s leading producers of lime and dolomite for industry, agriculture and the environment (www.lhoist.be). Lhoist : le Groupe Lhoist est un des plus anciens groupes industriels wallons. Fondé en 1889 à Ampsin, près de Liège, il figure aujourd’hui parmi les premiers producteurs mondiaux de chaux et de dolomie, pour l'industrie, l'agriculture et l'environnement (www.lhoist.be). Magotteaux: the small smelting works was founded in Liège in 1920 and today it has become an international group, posting revenue of 430 million and employing 2,160 persons worldwide. International expansion dates back to the sixties, with the development of extremely resistant metal balls, used to crush stone and reduce it to powder. The invention was soon to find outlets in the mines and cement making (www.magotteaux.com). Magotteaux : la petite fonderie liégeoise crée en 1920 est devenue aujourd'hui un groupe international, qui affiche un chiffre d'affaires de 430 millions d'euros et emploie 2160 personnes dans le monde. L’expansion internationale date des années 60, avec la mise au point de boulets métalliques, extrêmement solides, qui permettent de casser la pierre et de la réduire en poudre : une invention qui trouve rapidement des débouchés dans les mines et la fabrication de ciment (www.magotteaux.com). Mécanique de Précision Colinet (MP Colinet): heir to the Walloon engineering tradition, this firm with a workforce of 70 persons designs, manufactures and markets machine tools for customers active in the oil and gas drilling sector. It exports practically its entire production, particularly to China, where it has been established since 1992, and to America (www.pmccolinet.com). Mécanique de Précision Colinet (MP Colinet) : héritière de la tradition mécanique wallonne, cette entreprise de 70 personnes conçoit, fabrique et commercialise des machines-outils pour des clients actifs dans le secteur du forage pétrolier et gazier. Elle exporte pratiquement toute sa production, notamment en Chine, où elle est établie depuis 1992, et en Amérique (www.pmc-colinet.com). Meura >> see page 28. Meura >> voir page 28. Nanocyl: established in 2002 under the auspices of the Nanocyl : créée en 2002 dans le giron de l’université de University of Namur, this young firm currently established in Sambreville is one of the major players worldwide in the production of carbon nanotubes (40 tonnes per year). It was one of the first companies to be set up in Europe to market these new materials (www.nanocyl.com). Namur, cette jeune entreprise aujourd’hui établie à Sambreville est un des acteurs majeurs, sur la scène mondiale, dans la production de nanotubes de carbone avec 40 tonnes par an. Elle a été l’une des premières sociétés à s’établir en Europe pour commercialiser ces nouveaux matériaux (www.nanocyl.com). Nomacorc: the largest manufacturer of synthetic corks for wine bottles in the world, Nomacorc is number 1 on the market. Production started in 1999 in the United Sates and in 2003 in Europe, on the new production site of Thimister-Clermont (www.nomacorc.com). Nomacorc : plus grand fabricant de bouchons synthétiques Prayon: the Prayon Group, based in Engis (Liège), ranks Prayon : le Groupe Prayon, basé à Engis (Liège), figure parmi among the world leaders in phosphate chemicals (detergents, water and metals treatment, food additives, etc.) and is active in the development of chemical specialties. Employing 1,400 persons in twenty or so companies located in more than 10 countries, Prayon Amos markets its products in over 100 countries (www.prayon.com). les leaders mondiaux de la chimie des phosphates (détergents, traitement de l’eau, des métaux, additifs alimentaires…) et est actif dans le développement de spécialités en chimie minérale. Occupant 1.400 personnes dans une vingtaine de sociétés implantées dans plus de 10 pays, Prayon commercialise ses produits dans plus de 100 pays (www.prayon.com). Saluc: all billiard lovers are familiar with Aramith billiard balls. They are a must for billiard players all over the world. These famous “Belgian Billiard Balls” are produced in the little village of Calenelle in Hainaut (Province). At the outset, the firm was active in the manufacture of synthetic tannins and changed its business to the production of billiard balls in the fifties. pour bouteilles de vin au monde, Nomacorc est le numéro 1 du marché. La production a démarré en 1999 aux Etats-Unis et en 2003 en Europe, sur le nouveau site de production de Thimister-Clermont (www.nomacorc.com). Saluc : tous les amateurs de billard dans le monde connaissent le must en la matière : les billes Aramith, les fameuse «Belgian Billard Balls» produites dans le petit village de Calenelle en Hainaut. A l’origine active dans la fabrication de tanins synthétiques, l’entreprise s’est reconvertie dans les boules de billard dans les années 50 et BUSINESS STORY || Today, it covers 80% of the world market and exports 98% of its production to 85 countries. (www.aramith.com) couvre aujourd’hui 80% du marché mondial, exporte 98% de sa production dans 85 pays (www.aramith.com). Sidech: specialises in the production of bismuth. This niche metal is used in a growing number of applications, such as chemicals, pharmaceuticals and cosmetics. The SME from Tilly is undeniably the world leader in its sector with a production of 2,000 tonnes per year (www.sidech.be). Sidech : spécialisée dans la production du bismuth, un métal de niche qui trouve des applications dans la chimie, la pharmacie, les cosmétiques, cette PME de Tilly est sans conteste le leader mondial dans son secteur avec une production de 2.000 tonnes par an (www.sidech.be). Sonaca >> see page 29. Sonaca >> voir page 29. Techspace Aero: the Liège-based firm stems from the avia- Techspace Aero : issue de la division aviation de la «Fabrique tion division of “Fabrique Nationale” founded at the end of the forties. The firm is integrated into the Safran Group (1,360 persons) and is known worldwide for the design and manufacture of modules for aeronautic and space engines. Techspace Aero contributes to the success of many Airbus (A320, A330, A340 and A380), Boeing (B737, B747, B767, B777, B787), Embraer (190) and many other aircraft (www.techspace-aero.be). Nationale» née à la fin des années 40. L’entreprise liégeoise intégrée au sein du groupe Safran (1360 personnes) est connue mondialement pour la conception et la fabrication de modules pour les moteurs aéronautiques et spatiaux succès des vols de nombreux Airbus (A320, A330, A340 et A380), Boeing (B737, B747, B767, B777, B787), Embraer (190) et bien d’autres (www.techspace-aero.be). Tecnolub based in Waimes, a SME employing 4 persons and supplying Boeing. Tecnolub based in Waimes, a SME employing 4 persons and supplying Boeing. Thales Alenia Space ETCA: based in Charleroi (600 per- Thales Alenia Space ETCA : basée à Charleroi (600 personnes), sons), this company is a major player in the field of electronic construction for the space industry in Europe. More particularly, it is the world leader in electrical supply and distribution equipment for satellite platforms (www.thalesonline.com). cette société est un acteur majeur de la construction électronique spatiale en Europe. Elle est notamment leader mondial dans les équipements d'alimentation et de distribution électrique pour les plateformes des satellites (www.thalesonline.com). The Rice Cake Company >> see page 30. The Rice Cake Company >> voir page 30. Vigan: port equipment manufacturer, VIGAN has installations working in more than 80 countries across the world’s five continents. Having earned its reputation as a specialist in ship unloaders, Vigan has completed more than 1,500 installations worldwide and looks like going from strength to strength (www.vigan.com). Vigan : les équipements conçus et fabriqués par cette entre- XDC: established in 2004, this subsidiary of EVS is specialised XDC : créée en 2004, cette filiale d’EVS est spécialisée dans la logistique et la diffusion du cinéma numérique. XDC a déjà assuré le déploiement de plus de 280 salles de cinéma numérique en Europe, mais aussi en Chine, Brésil et Etats-Unis (www.xdcinema.com). Zinacor: acquired by the German group Grillo in 1998, the zinc wireworks (formerly Union Minière) has risen to first place worldwide in the field of zinc wire and zinc alloy for the metallization process. The main application of this product is to protect metal structures against corrosion. The zinc coating can be used for bridges, gates, cast-iron pipes, gas bottles, etc. (www.zinacor.com). Zinacor : acquise par le groupe allemand Grillo en 1998, la tréfilerie de zinc (ex Union Minière) s'est hissée à la première place mondiale dans le fil de zinc et l’alliage de zinc pour procédé de métallisation. La principale application de ce produit est destinée à l'anti-corrosion : revêtement utilisé pour des ponts, des barrières, des tuyaux de fonte, des bouteilles à gaz, etc. (www.zinacor.com). Automatic Systems ranks among the world’s top 5 in the field of automated access control and is the world leader in automatic gates. Dynamisme wallon December 2007 in the logistics and distribution of digital cinema. XDC has already ensured the deployment of more than 280 digital cinemas in Europe, but also in China, Brazil and the United States (www.xdcinema.com). prise de Nivelles sont exportés à 95%. Il s’agit de grues installées dans les principaux ports du monde. Les grues sont couplées à de grosses machines pneumatiques d’aspiration et de refoulement pour produits en vrac, par exemple les céréales (www.vigan.com). 27 BUSINESS STORY || Iwan Simonis: leadership in the pocket If you enjoy a nice game of pool, snooker or carom, there’s a good chance that you’ve had hands-on experience with Iwan Simonis quality. The only manufacturer exclusively focused on billiard cloth, the company has devoted itself to uncompromising standards to become the undisputed leader in its field. By Paul KUVNIC In thinking about a champion attempting to launch a billiard ball on a faultless trajectory, you soon realise that the surface it travels over can be no ordinary fabric. The tiniest imperfection in the cloth could cause a deviation in the path of the ball and prove catastrophic in a competitive match. It’s this attention to high quality detail that has allowed Iwan Simonis to make a big name for itself in this niche market. Guillaume Henri Simon Simonis founded his factory in Verviers in 1680 because the local water was ideal for washing wool. Precisely when the company began manufacturing cloth for billiard tables is not known, although it has been in production for at least two centuries. Exclusive specialisation in this market came about more recently. The firm’s entire production takes pace at its site in Verviers. Nearly all its output is exported to about 50 countries. The main markets are in Western Europe and increasingly Eastern Europe, as well as in North America, where it has a commercial subsidiary. The Asian market is smaller but growing. IM O N IS e rv ie rs IWA N S m o n t/ V : A n d ri n o ti a L o c a li s 680 d in : 1 -q u a li ty o f h ig h Founde d u c ti o n ro p : y A c ti v it c lo th b il li a rd ees : 73 y E m p lo : 95% v o lu m e is .c o m E x p o rt n s im o n w w .i w a w : t e In te rn Innovation married to know-how What role does innovation play for Iwan Simonis? "The textile industry Meura: brewing up innovation "There are two parts to the brewing process, explains Jeroen Vandenbussche, Sales & Marketing Manager for Meura. The hot block is where malt and hops are ground and boiled. The cold block is where fermentation takes place. We have the hot block. Out of about ten major players we’re Nr. 4". Dynamisme wallon December 2007 By John CURLING 28 lz MEURA P é ru w e a ti o n : L o c a li s 845 ri n g , d in : 1 n g in e e Founde s ts in e li ia c e ess p y:s o f p ro c A c ti v it fa c tu re u n a m and es d e s ig n b re w e ri e n t fo r m ip u m) eq iu lg e (B es : 98 e y lo p Em 5 M io e:€3 Revenu : +95% v o lu m e .c o m E x p o rt .m e u ra t : www e rn te In Meura has been manufacturing brewing equipment since 1845 when Jean-Baptiste Meura founded his workshop in Tournai. Today, the company’s products cover malt milling, complete brewhouses and yeast management. With the beer industry globalising rapidly, nearly all of Meura’s business is in the export market. "We’re involved in major projects in regions where beer consumption is expanding: Asia, South America, Africa and the former Soviet Union, Jeroen Vandenbussche, Sales & Marketing manager, says. Being located in Belgium is an advantage. We’re one hour to Inbev, two hours to Heineken and near the London head offices of Guinness and SAB Miller Europe". What about the growing microbrewery market popular in the U.S. and elsewhere? "We’re carefully following this trend. As microbreweries get bigger, they’ll be able to benefit from our highly efficient technologies", Vandenbussche says. New ideas Innovation has always played a key role at Meura: founder Jean-Baptiste acquired one of the first steam machines. "If you ask a brewer what he thinks of Meura, says Vandenbussche, he’ll say: they’re the guys with all those new ideas". Indeed, 60 engineers work at the head office in Péruwelz, where certain key components are fabricated. BUSINESS STORY The company has been innovative in other ways too. Iwan Simonis was a pioneer in sponsoring. The firm currently sponsors some of the world’s top players. It is also the official sponsor and supplier to all major pool and carom competitive events. The company’s fortunes are inextricably linked with the popularity of billiards. Fortunately this field is growing, thanks in part to TV broadcasts of the sport. Through a devotion to high quality it looks certain that Iwan Simonis is set to retain its leadership in this niche market. || Construction of the rest of the machinery is subcontracted to firms in Belgium and abroad. In 1997 the company established Meura Technologies, an R&D centre at the University of Louvain-la-Neuve. Equipped with a complete test brewery, half-a-dozen researchers work together with students. There is also collaboration with other academic institutions. "We have some patented technologies that we even sell to our competitors". How will changes in the industry affect Meura? "Beer brewing is becoming less conservative, Jeroen Vandenbussche answers. With pressure to be more competitive and to offer new products, people are now open to very interesting ideas we’ve had for quite awhile. Brewing technology will see big changes in the coming years". || Sonaca: Increasing visibility in North America The baseline of Sonaca is «Flying with leaders worldwide». This reflects the company’s leading role in developing, producing and testing aviation and aerospace structures and subsystems. It is currently in the process of consolidating its role in the North American market. By Katherin BROWN The aviation industry remains a very high-profile sector, showing strong growth over the past few years and with excellent previsions for the coming decade. Yet it is also a sector that requires very high levels of specialisation and close cooperation between the suppliers and clients. Although Sonaca’s history goes back to Fairey, founded in the thirties, the aerospace company emerged as a world leader in its domain in the 90s. From its operational HQ in Gosselies, near Charleroi Airport, it researches, designs, develops and produces aerospace structures and their subsystems. After a couple of difficult years for the sector that followed 9/11, the company now employs some 2300 people and oversees companies in Brazil, the US and Canada. Sonaca’s customers include the largest aircraft builders such as Airbus, Embraer, Dassault Aviation, Bombardier, IAI/Gulfstream and Grob. It also maintains a strong presence in both military and space programmes. Sonaca is constantly seeking to develop new technologies and solutions to enable aircraft to meet the considerable challenges of the future. For this, Sonaca puts a lot of emphasis on research and the highest levels of workmanship in its production centres. "Our position does not come on its own, says CEO Christian Jacqmain. It requires a good product, good design and the latest production technologies – in a word, an ability to innovate". One of its latest projects in the pipeline is PLM, a system that manages all the data needed for the design, digital models, technical documents and resource planning of projects. It’s also necessary to keep up with their client’s pace of production. This is why the company recently invested $17 million in its Canadian facilities, enabling it to both increase production A es SONAC G o s s e li a ti o n : s li a ey) Loc ir a (F 1 in : 193 ti o n d e d n u o n s tr u c Fo pace c s ro e a y: A c ti v it 00 e e s : 2 .3 lo p li o n Em y 5 9 .3 m il e:€2 u n e v .c o m e R .s o n a c a t : www e rn te In and also the size of the wing panels it supplies to Bombardier. This reinforces its presence in the highly important North American market. The company works in close partnership with its customers around the world, while also playing a key role in SkyWin, Wallonia’s aerospace cluster which itself has close ties with the sector in Canada. || Dynamisme wallon December 2007 tends to have an ‘old’ connotation", answers Bernard Bollette, the firm’s Commercial Director. "But not in our case. We use the most up-to-date technology to ensure quality and remain the market leader. At the same time, we marry innovation with knowhow, because nothing replaces the experience accumulated over centuries". || 29 BUSINESS STORY || The Rice Cake Factory: The King of the Galettes Recently been taken over by Continental Bakeries, The Rice Cake Factory has built its reputation by having its finger on the pulse as to what the market wants, and combining that with a highly developed production expertise. This has made it one of the largest producers of Rice Cakes in Europe. By John CURLING . RY S .A FA C T O ie n ) E CAKE h IC g R n E le TH th (G h is A : n o a ti L o c a li s r 006 ro d u c e d in : 2 e d n u pean p Fo in g E u ro d te a a le v : ri y and p A c ti v it ra n d e d c a k e s (b e c ri f o la b e l) ees : 80 E m p lo y : > 70% .c o m v o lu m e fa c to ry E x p o rt cecake ri e h .t t : www In te rn e are working for some of the well-established cake brands (Haust, Brink, Pirou) in the Continental Bakeries portfolio. "We’re moving from being a private label only supplier to being a branded producer and along with private label supply. This is good news. It’s going to take our output here in Ghislenghien to a whole new level in 2008 ", says Martijn Postma, Facility Manager at the Rice Cake Factory. Naturally good The Rice Cake Factory was founded recently, in 2006, following a joint venture between two experienced rice cake manufacturers: Grain Cake Bakery Co. and Lima. Today it is one of the largest and most productive rice cake producers in Europe. Over 70% of the production is exported. Dynamisme wallon December 2007 Continental Bakeries obviously liked what they saw, as they bought the operation in August 2007. This purchase has opened up new opportunities at the «Factory», and already they 30 Rice cakes are a real treat, and can be enjoyed in many different ways. Light and tasty, they are a healthy and natural snack and have become a replacement for bread and toast. Rice cakes are low in fat and low in calories too, and there is no cholesterol – which makes them ideal for those concerned about their health, and their weight. The rice is as the consumer wants, namely GMO free, and is sourced from both organic and conventional farms. During the fabrication process, the wholegrain rice is puffed rapidly that preserves optimum nutritional value. Whether it’s been for private label, or the relatively new development of their own branded cakes, The Rice Cake Factory is well aware that it takes two to tango. Success is best achieved when there is real dialogue and a genuine partnership with their customers. In strict confidentiality, there is an open discussion about what product and what market the brand or supermarket is going for – this combined with their production and product knowledge is a sure way to end up with a new and innovative product that the shopper wants and buys. Quality control is key to the production line. Every step of the process – from cultivation of the rice to final product is checked and monitored. No compromises are made and 100% traceability is guaranteed. The Rice Cake Factory clearly has a crispy future, especially in light of the trend towards healthier foods. || SONACA Flying with leaders worldwide COROT AIRBUS EMBRAER BOMBARDIER DASSAULT 7X A400M B-HUNTER YOUR WORLD-CLASS PARTNER FOR DEVELOPMENT AND MANUFACTURING OF AEROSPACE STRUCTURES AND ASSOCIATED SYSTEMS www.sonaca.com Dynamisme wallon December 2007 Sonaca S.A. • Route Nationale Cinq • B-6041 Gosselies • Tel. 32 71 25 51 11 • Fax 32 71 34 40 35 31 WORLD LEADER || Philippe Suinen, CEO, Wallonia Export and Investment Agency Channelling growth: The rise and rise of Wallonian exports Wallonian exports have been growing steadily over the past 10 years. The export body Awex has been busy providing businesses in the region with services to further increase their results. We spoke to its CEO, Philippe Suinen. By Henri MARTENS and Michael LAWSON Dynamisme Wallon : In terms of exports, how has Wallonia been doing over the past 10 years? Philippe Suinen: "Awex has a network of 105 offices around the world, one of the densest in the world per head of population. We provide information to the companies when they need it". Philippe Suinen : Wallonia is actually the Belgian region that has shown the strongest growth over the years, with an average annual increase of 9.6% – making it one of Europe’s most dynamic regions. What’s more, the exports are going further, as sales outside the EU have gone from 17.6% in 1996 to 19.7% in 2006. It could be argued that this just reflects the overall positive trend of the world market. But over the same period, Wallonia’s share of world trade grew from 0.39% to 0.42%. This represents an overall growth of 6.6%. Wallonia is the only Belgian region with a positive trade balance. What is being exported? The four big exports are chemical products, metal & steelwork and industrial equipment. Amongst the newer companies that are doing well are: Acapella, a voice-recognition company that has clients such as Air France, Siemens and SNCF; EVS that develop television equipment such as high-quality slow-motion cameras; and Neuro TV that creates CGI software for film and TV. Dynamisme wallon December 2007 What role does Awex play in these results? 32 Awex has a network of 105 offices around the world, one of the densest in the world per head of population. We provide information to the companies when they need it. We also organise trade missions and help attendance at trade fairs. This totals more than 200 missions a year. There are also financial incentives for companies active outside the EU. We have also helped companies adapt their products to the specificities of some markets. In cases where companies are already active and know their market, we have helped set up representative offices. This is even more important when companies pool resources, particularly as next year is the year of the partnership. For more complex situations, our financial subsidiary Sofinex can provide low-interest loans in some cases. As far as investments are concerned, we have appointed five experts from the private sector within Awex, one for each sector. They are recognised specialists, in Aerospace for example, that travel the world attracting investment. Education is seen as a priority within Wallonia. Are you active in this area? Indeed. We provide training for employees of companies and young people through a programme called Explort. 1,400 young people receive à la carte training in export investments and language immersion. They then work abroad. Do foreign companies that invest in Wallonia benefit from Awex services? Of course. And there is another reason to invest in Wallonia: we work in real time. Say we are talking about investment in Wallonia and we agree on the terms. You can receive a letter from the relevant minister within three days. Everything has been done to make this as fast as possible. We received ISO-9001 certification in 2002. We are basically an enterprise that offers services to other enterprises and we answer to a board of directors – eight of whom are from the private sector. Is this growth sustainable? In Wallonia, we’re a cross between Latin and Germanic influences. The area is increasingly seen as an area for investment due to the location and – dare I say it – the professionalism of the network. We got involved with the five key sectors and were able to help them reach markets that in some cases they were not even aware of. Yet if you travel around Wallonia, you can see that there is plenty of room for industry. This is one reason why the ports of Antwerp and Liege work together. Liege is the second river port in Europe. This is just an example of the way things are moving forward. || C3 Dynamisme wallon December 2007