Issue 3 - American Payroll Association
Transcription
Issue 3 - American Payroll Association
Check Out Today’s Congress Photos TODAY at a glance 7:00 a.m. – 12:00 p.m. Registration Grand Ballroom Foyer (Pre-function) 8:00 a.m. – 9:30 a.m. Workshop Session 4 See Congress Guide 9:45 a.m. – 11:45 a.m. General Session Grand Ballroom Introductory Remarks Dan Maddux, Executive Director American Payroll Association 2015 Payroll Education Grant Recipients sponsored by 2015 Accounts Payable Education Grant Recipient sponsored by Guest Speakers Karen Beaman, HRIP Founder & Lead Researcher, Mercer Payroll Benchmarking Survey (MPBS) Karen Piercy Partner, Global HR Effectiveness, Mercer “Mercer Global Payroll Benchmarking Survey” Keynote Speaker Jason Dorsey “Crossing the Generational Divide: Unlocking the Power of Generations to Grow Your Business” sponsored by (continued on page 3) INSIDE Attendees Laugh and Learn ............... 3 Chapter Award Recipients ................. 7 Exhibitor Prize Drawings................... 11 Congress Today is sponsored by: THURSDAY, MAY 7, 2015 • ISSUE 3 • LAS VEGAS 16 Greater Milwaukee Takes Top Chapter By Kerry Cole To celebrate its 20th anniversary, the Greater Milwaukee Chapter of the APA collected 75 copies of The Payroll Source® and created its very own Payroll Palace. Just as members built that palace book by book, the chapter keeps building and building. As a result, Greater Milwaukee earned its place as the 2015 Chapter of the Year. The Greater Milwaukee Chapter is a model of persistence and continuous improvement. Chapter members applied for Chapter of the Year each of the last seven years, taking third place in 2012 and 2014 and garnering Best Website in 2014. “Their entries keep getting better, and every year their chapter seems to get stronger,” said Elizabeth Herrera, Chapter Relations Manager for the APA. The Chapter Recognition Committee selects the Chapter of the Year from entries submitted by local chapters. The Greater Milwaukee Chapter is involved in the community through: • Outreach to the homeless • Make-a-Wish Foundation • Public television pledge drives • Blood drives • A Relay for Life cancer charity team that walked for 24 hours • Thanksgiving food drive • Toy donation for Children’s Hospital of Milwaukee and Penfield Children’s Center • Letters and care packages for military personnel “I loved reading all that your chapter has done to give back to the community!” one (continued on page 5) Strategist to Explain Global Compliance Risks By Kerry Cole Global payroll has opened up a whole new world of compliance regulations. In the new workshop “Compliance Is No Longer Just Local—It’s Now Global!” Celergo’s Michele Honomichl will discuss during Session 5 today at 2:15 p.m. how to remain compliant with international standards such as Office of Foreign Assets Control (OFAC) regulations, the UK Bribery Act, and the Foreign Corrupt Practices Act (FCPA). “You have to be really careful to ensure that you’re globally compliant,” Honomichl said. “Even if you’re locally compliant, you could still be violating international or U.S. policies. We will talk about the difference between local and global compliance. For example, as a U.S. corporation, what are the additional requirements you need to be aware of to keep your company compliant on a global level?” Honomichl said the session will benefit payroll professionals who already manage global payroll or whose companies are heading in that direction. Attendees will learn tactics to reduce their risk of noncompliance on a global level. As an example, she said a U.S. company can have employees in France and be compliant in paying them, but that may not be enough. The company needs to be compliant with OFAC to ensure an employee is not on a terrorism watch list or that an employee on the French payroll is not actu- ally working in a country on the OFAC list such as Syria. “The world is becoming more aware,” she said. “Ignorance is no longer acceptable regarding these statutes and they are constantly changing. The goal is to get people familiar with acronyms and to have them think about not just local payroll compliance but when going global, how am I going to keep my company compliant?” She said many of Celergo’s clients say one of their goals is to be so compliant that they never run the risk of landing on the front page of The Wall Street Journal “Compliance Is No for violating an international or local Longer Just Local— compliance requirement. “People who come to this class can It’s Now Global!” certainly help their company understand their global risk. I will share the Session 5 things they need to pay attention to 2:15 p.m. – 3:45 p.m. and watch for. A lot of them are easy Room 311 to comply with, the mechanisms are in place, but you have to be knowPresented by ledgeable of the fact that they exist Michele Honomichl before you can comply.” With Empower, what happens here doesn’t stay here. Many vendors are going to tell you how flexible their solutions and services are today. You’ll want to make sure the story stays the same when you get back to the office. At Empower, our payroll and tax compliance solutions are fast, accurate and scalable. As your workforce grows, there’s no loss in flexibility or speed. Experience the Empower advantage in person at Booth #321 empowersoftware.com/apa empowersoftware.com/apa THURSDAY | 5.7.2015 3 TODAY Attendees Laugh, Learn Life Lessons Too at a glance Continued from page 1 11:45 a.m. – 2:00 p.m. Expo Networking Luncheon Marquee Ballroom sponsored by 11:45 a.m. – 2:30 p.m. Expo Open Marquee Ballroom 2:15 p.m. – 3:45 p.m. Workshop Session 5 See Congress Guide 4:00 p.m. – 5:30 p.m. Workshop Session 6 See Congress Guide 5:00 p.m. – 7:30 p.m. Expo Open Cocktail Reception and Dinner Marquee Ballroom 6:30 p.m. – 7:30 p.m. Costume Contest 7:30 p.m. – 11:30 p.m. Payroll on Fire Party Producer’s and Talent Pools sponsored by Book Signing Today Jason Dorsey 12:00 p.m. – 12:30 p.m. Global Cash Card booth #401 Sponsored by Lost & Found Hours Located at Registration Desk in Grand Ballroom Foyer (Pre-function area): • Today, until Noon By Fiona Soltes In just his first five minutes, Keynote Speaker Jason Hewlett hilariously reworked the lyrics and performed the “signature moves” of the Bee Gees, Rod Stewart, Journey, Prince, and Guns N’ Roses—and even threw in a little Marge Simpson. During Wednesday’s post-lunch presentation, “Discover the One and Only Amazing YOU,” he kept the audience laughing—all the while encouraging attendees to consider their own unique skills. “You have something that makes you incredibly different and unique from anyone else,” Hewlett said. Sometimes, however, we don’t show everyone what we can do because we think we’ll look a little silly. Hewlett apparently doesn’t share the same fear. He sang, danced, made faces, played the piano, and covered the range of Metallica, Motown, Michael Jackson, Alvin and the Chipmunks, Nat King Cole, Natalie Cole, Louis Armstrong, and Lady Gaga. He said he recognized he was “weird” from the first day of school, when a jock commented on how large his mouth was—a mouth that he now uses to great advantage in his impersonations and storytelling. He told of a later visit to the dentist that changed his life, when he realized he could impersonate the sounds of the dentist’s tools. “He didn’t know if his tools were on or off,” Hewlett said. The tools came out of his mouth, but Hewlett held his lips stretched into position, with one side raised. When the dentist saw that, he looked at Hewlett and said, “You have a gift.” “Ladies and gentlemen, this is my gift,” he said, twisting his lips, playing with his tongue, and twitching his nose like a rabbit. “I ask you, what’s your gift?” Over the years, he said, hearing the rewarding laughter of others has spurred him to hone his skills—and that has led to rich opportunities such as performing for U.S. troops overseas. “When you discover the one thing that Jason Hewlett breaks into his Elton John impression while sharing a life lesson on finding your “signature move.” The entertainer had the crowd laughing and cheering from the start. makes you unique,” he said, “you can change the world.” Becky Mulh eron, CPP, Manager of Payroll/Accounts Payable with Children’s Healthcare of Atlanta, conceded she didn’t know what to make of Hewlett at first. “But I thought he was awesome, and he made his point that we’re all unique in our own way, with something to offer, and shouldn’t hold back,” she said. Her favorite part, however, was the session’s patriotic elements, including a rousing rendition of “God Bless the U.S.A.” that brought the audience to its feet. “It was very touching,” said Mulheron, whose father-in-law and brother-in-law have decades of military and civil service between them. As for her own unique skill? “That’s so hard,” she said. “But I do love to do volunteer work, with our church and our community.” Mary Christl, CPP, Payroll Tax Specialist with Mercantile Bank of Michigan, said her special skill is taxes, and with 25 years in payroll, she’s certainly found a way to use it. She, too, found Hewlett excellent. “I enjoyed reliving some of the songs he was singing,” she said. But she also appreciated his message. “It was needed, because we all get so mundane in our job, and we need to reiterate to ourselves that we do have talent.” Boost Your Learning With Two New APA Courses Offerings Focus on Improving Processes, Vendor Relationships Two new APA courses coming in July will help you make process improvements and get a handle on your vendor relationships. APA presents Lean Labor: Producing a Perfect Paycheck. Gregg Gordon, author of Lean Labor: A Survival Guide for Companies Facing Global Competition, and Martin Armstrong, CPP, Senior Director of Payroll Shared Services at Time Warner Cable, will teach you how to reduce cost and waste while creating Go to www.americanpayroll.org and click on the “Courses & Conferences” page on the left-hand side for more information. a highly effective workforce. Visit www. americanpayroll.org/course-conf/ lean-labor for more information on how you can attend this interactive two-day live workshop. Managing Vendor Partnerships will guide you on how to partner with the right vendor once you have chosen to imple- ment a product to optimize your organization’s productivity. The course offers an in-depth look at, and discussion of, establishing and maintaining the vendor relationship to best fit your needs. Visit http:// www.americanpayroll.org/product/7/220 for course details and registration information. THURSDAY | 5.7.2015 5 International Payroll Panel Shares Unique Challenges By Fiona Soltes • Marie Lyne Dion, CPM, MBA, Chairman, The Canadian Payroll Association • Lavinthra Haripersad, Vice Chair, South African Payroll Association Maddux opened the discussion with questions about each organization’s history. Dion noted that The Canadian Payroll Association was founded in 1978 and was the first payroll association in the world. Haripersad, conversely, said the South African Payroll Association had just become recognized as a professional body in 2013. In Australia, The Association for Payroll Specialists is actually a privately owned enterprise, founded by Low’s father 25 years ago. Naturally, each faces unique challenges. In Africa, there’s the economic climate to deal with, including no “strong financial arm to support us,” Haripersad said. Fees for membership have to equate to the benefits given, and the organization holds regional conferences in three main cities to cut down on travel costs. Then there are issues of technological infrastructure as it relates to the trend of downsizing in South Africa while expanding elsewhere in the continent, as well as language barriers. She mentioned working in Angola—and having Despite varying economic conditions, language barriers, and compliance requirements, a group of international professionals proved that payroll is still payroll Wednesday afternoon—no matter what the accent. Just after lunch, the panel sat down with APA Executive Director Dan Maddux to talk about the unique aspects of their individual organizations, their regional challenges, and even their favorite—and least favorite— things about the United States. The panelists also playfully offered Maddux some international language lessons in both French and Australian, keeping the tone of the session as one of friendly international relations. Though the large majority of this year’s Congress attendees hail from the United States, Maddux said other regions represented include Canada, the United Kingdom, France, Australia, and South Africa. As for the panel, it featured: • Michelle Crook, FInstLM, MCIPPdip, DIOD, CIOD, Chair, the Chartered Institute of Payroll Professionals, the U.K. • Jason Low, Senior Payroll SME, The Association for Payroll Specialists, Australia International Payroll Association panel members, Jason Low, Marie Lyne Dion, CPM, MBA, and Lavinthra Haripersad discuss their unique aspects of their organizations. to do so through a Portuguese translator. Dion also mentioned language challenges, and the need for everything to be in both English and French. As for the WHAT’S YOUR DAILY TARGET? U.K., Crook’s biggest trial is finding the right people. And in Australia, Low spoke of regulatory issues—and new legislation that can hold payroll managers personally liable for noncompliance. In a recent case, the payroll manager of a mediumsized organization faced a personal fine of $10,000. Maddux closed the session with lighthearted queries that had nothing at all to do with payroll. The lessons learned? Dion is a definite fan of Celine Dion; Low is a fan of McDonald’s; Haripersad is a fan of Las Vegas; and Crook, a fan of Starbucks. What’s your technology vendor model for payroll? Germany ERP Software Local/Regional Provider 29% 38% North America Europe/Middle East/Africa Global Aggregator 36% Global South America Global Outsourcer 19% 6% 28% Continued from page 1 4% 31% 38% 0% 37% 40% Top Chapter 53% 40% 20% 19% 0% 3% 20% 39% Chapter Recognition Committee member said. In its application, the chapter cited its accomplishments in three categories: • Better communication through an improved website and technological tools to survey members • Recognition of past presidents to honor their role in leading the chapter to where it is today • A president’s newsletter to communicate with members “I really like the idea of text messaging reminders or updates to members,” another judge commented. “Using technology in different ways is always a good idea.” The chapter plans to continue its great accomplishments as well as to continue applying for Chapter of the Year. Source: Mercer Payroll Benchmarking Survey, 2014 (n=248) Vendor Technology Model Forty-Four percent of North American organizations participating in the Mercer Payroll Benchmarking Survey (MPBS) outsource their payroll to a Global Outsourcer or Aggregator, compared to 65% who do so globally. Thirty-eight percent in North America utilize an ERP vendor (Oracle, PeopleSoft, SAP, or Workday) to process their payroll in-house. Why outsource or stay in-house? The major decision factors are size and know-how. Do you have the volume and know-how to substantiate the business case? If not, outsourcing is probably a better proposition for you. Hit the bulls-eye by joining the Mercer Payroll Benchmarking Survey: www.imercer.com/mpbs. Virtual Congress Store Hours • Today: 11:45 a.m. – 2:30 p.m. and 5:00 p.m. – 7:30 p.m. • Friday: 9:30 a.m. – 11:00 a.m. * Don’t forget to pick up your Congress Lapel Pin today from 5:00 p.m. – 7:30 p.m. at the APA Solution Center booth #354 (while supplies last). THURSDAY Daily Congress Polls Join us on Facebook (Facebook.com/Annual Congress) to answer daily Congress poll questions. Today’s Congress poll question: Do you attend the Congress Expo to see the latest technology, visit the Learning Lounges, or for the sweet swag? Relaxation Station Stop by NetSpend in aisle 100 of the Expo to get your red ticket for a massage at booth #132. Sponsored by | 5.7.2015 7 Congratulations Chapter Award Recipients 2015 Chapter of the Year 2015 Best Chapter Website • 1st Place: Greater Milwaukee Chapter • 2nd Place: Washington Metropolitan Area Chapter • 3rd Place: Greater Nashville Chapter • Honorable Mentions: Dallas Chapter Richmond Chapter Silicon Valley Chapter • 1st Place: Washington Metropolitan Area Chapter • 2nd Place: Alamo Chapter of the APA • 3rd Place: New York Metropolitan Chapter • Honorable Mention: Sacramento Valley Chapter 2015 Gavel Awards • 1st Place: Dallas Chapter CenTex Chapter Fort Worth Chapter Galveston Bay Area Chapter Houston Chapter South Plains Chapter of the APA Texas Bluebonnet Chapter of the APA Alamo Chapter of the APA The Woodlands Chapter of the APA West Texas & Southern New Mexico Chapter Texas Payroll Conference Theme: “A Tribute to 25 Years of Payroll Excellence” • • • • Innovator: Alamo Chapter of the APA Mentor: Chicago Chapter Facilitator: Houston Chapter Communicator: Northstar Chapter 2015 Chapter Pictorial • 1st Place: Richmond Chapter • 2nd Place: Houston Chapter • 3rd Place: San Francisco Bay Area Chapter • Honorable Mention: Dallas Chapter 2015 Best Statewide or Regional Meeting • 2nd Place: Northstar Chapter of the APA Northstar Payroll Conference Theme: “Land of 10,000 Payroll Challenges” • 3rd Place: Washington Metropolitan Area Chapter Richmond Chapter Hampton Roads Chapter Southwest Virginia Chapter of the APA Shenandoah Valley Chapter of the APA Colonial Capital Chapter of the APA Charles Town West Virginia Chapter Virginia Statewide Payroll Conference Theme: “Putting the Compliance Puzzle Together” • Honorable Mention: Greater Nashville Chapter Memphis Chapter Chattanooga Chapter East Tennessee Payroll Association Tennessee Statewide Payroll Conference Theme: “Payroll Always on My Mind” Chapters’ Choice Award • Northstar Chapter of the APA New Global Institute Serves Multinational Corporations Global payroll professionals need a go-to resource to manage the challenges of operating on an increasingly global scale. To meet these unique challenges, the Global Payroll Management Institute (GPMI) launched in early 2015 to support the global payroll community by providing education and a support network for global payroll professionals. GPMI is a subscription-based orga- nization that provides payroll professionals around the world opportunities to interact through networking discussions, collaborative opportunities, and access to education and publications dedicated to global payroll strategies, knowledge, research, employment, and training. “As more and more companies expand globally, the complexities of payroll processing are a tremendous and ongoing challenge to overcome,” said GPMI Executive Director Dan Maddux. “GPMI will provide education, training, and the latest global payroll news to help multinational companies and payroll professionals effectively process payroll globally for their businesses.” Visit GPMInstitute.com for more information about GPMI, to sign up as a subscriber to Global Payroll, a monthly e-publication that provides news and in-depth features to help payroll professionals manage the challenges of operating globally, and to join its LinkedIn group. Support NPW, Get Exposure By Joshua White Support payroll at work! Sign your company up as an official National Payroll Week® Supporter to show your appreciation for the payroll profession. Becoming an NPW Supporter is as easy as A-B-C. Visit the NPW website at www.nationalpayrollweek.com and fill out the form on the “Become an NPW Supporter” page under the “How To Celebrate” menu. NPW Supporters are vital contributors who spread the NPW message and celebrate their payroll professionals at the office. You can spread the NPW message by: • Sending correspondence to employees announcing NPW and recognizing the achievements of your payroll professionals. • Placing NPW information on your company website or intranet. Visit www.nationalpayrollweek.com for more celebration ideas and useful tips such as a “Memo to the Boss” template, a supporter Q&A section, and an NPW email template to send to your staff. Once registered, you will be joining the ranks of past supporters such as AT&T, Cabela’s, General Mills, the Kansas City Royals, T-Mobile, and Starbucks. All NPW supporters receive recognition for their efforts in the pages of PAYTECH magazine, on the NPW website, and during the NPW video shown here at the Annual Congress. Support payroll and your company’s payroll professionals. Register as an NPW Supporter today. The Payroll Games Prediction Contest Don’t forget to vote who you think will be the last tribute standing! Place your ticket in one of the colored buckets located at the APA Solution Center booth #354 in the Expo this evening. ENTERPRISE The Fusion of Innovative Technology and Expert Service Paychex FlexSM Enterprise, our cloud-based platform, shares a single employee profile of record across multiple products and services — including payroll, benefits administration, time and attendance, and more. One record means more accurate data and less time to enter information. Plus service choices to fit your needs — including 24/7 support. The Flexibility to Work How You Want In the office or on the go, you and your employees also have access to the information you need when you want it, how you want it, with the Paychex Flex Mobile app. See How We Stack Up Join us for games, demos, and prizes! Visit us at Booth 327 (855) 973-2397 paychex.com/FlexNow THURSDAY | 5.7.2015 9 Join in the Fun for the ‘Payroll on Fire’ Party Tonight Don’t forget your party wristband! Swimming is not permitted. 7:30 p.m. – 11:30 p.m. MAIN EXIT TO CONFERENCE CENTER Around MGM’s Producer’s and Talent Pools Y RT CE PA RAN T EN Join us tonight for the “Payroll on Fire” party from 7:30 p.m. – 11:30 p.m. around the MGM’s Producer’s and Talent Pools. Fun includes: • Dance to the sounds of DJ Louie— The Master of Music and Fashion • Fire Dancers • Archery demonstration • Cirque Aqua Spheres • Stilt Walkers • Fortune Tellers • Hunger Games-themed face painting • Giant Jenga game • Giant Connect game MAIN EXIT TO HOTEL Swimming is not permitted. Sponsored by Costume Contest Tonight Show off your gorgeous gown or accessories in the costume contest. Dress as your favorite character from The Hunger Games trilogy, the inspiration for The Payroll Games. Show off your group or duo to represent your region or partner with a guy or gal on fire. Have fun and start designing your costume for one of the following categories: • Most Outrageous Hairdo or Beard • Best Colorful Capitol Face • Most Spirited Region • Creatively Clever Cosplay (Costume Play) • Best Excessively Accessorized • Capitol’s Most Glamorous • Best Blazing Duo • Capitol Fashion Failure Join us on stage during the Expo Cocktail Reception today beginning at 6:30 p.m. The Costume Contest begins at 7:00 p.m. sharp! Everyone is welcome to wear their costumes all day today. Workday Reps, Customers Share Experiences in the Cloud By Fiona Soltes Seated on blue velvet-cushioned benches, surrounded by ferns, an intimate group of payroll professionals took the opportunity Wednesday afternoon to ask questions and get answers about payroll in the cloud. The Expo’s Workday Learning Lounge, with sessions several times throughout the day—and continuing this afternoon—not only offered insight from Workday officials; it also encouraged those attending to teach each other. Some payroll professionals, sporting buttons identifying them as Workday customers, were ready to share their experiences with the company’s software solutions. Topics ranged from managing validation across devices to the pros and cons of location-based time entry. The session, held in the quieter back portion of the Expo, was led by Kosin Huang, Workday’s Senior Manager, Product Marketing HCM; and Rahul Lakhanpal, Product Marketing Manager. The company has a reputation for engaging its customers and incorporating feedback through its Workday Community site and Brainstorm process. With the latter, users can suggest features and functionalities they’d like to see in coming releases, and others can vote on them. The open dialogue of the Learning Lounge, then, was a natural fit. Among the topics, the most common involved the way cloud-based solutions can enable compliance. “It was very interactive discussion,” Lakhanpal said. “A lot of organizations are still trying to understand what it means to have a cloud solution, so it’s important to educate the customers on the benefits, rather than initially deep-diving into what features and functionalities there are…. Whether they were customers or not, they still agreed that moving to the cloud is the way going forward, and they see tremendous benefits when they move to the cloud.” Heather Clark, PR Support Analyst with Corning Inc. said she found the session helpful. Even though her company ended up choosing a product other than Workday, she enjoyed the idea of getting “the whole story,” rather than just a carefully crafted sales pitch. Her company’s biggest concern is managing customization, and she thought the open dialogue was great. Nearby, two employees of BB&T proudly displayed their Workday customer badges. “We’re just so happy with the product that it’s rewarding to be able to share with other people and let them know this is a really great thing,” said Payroll Manager Shelly Robinson. Gwen Saulter, CPP, HSIS Payroll Lead, added that she recently had lunch with Attendees share challenges and learn solutions about payroll in the cloud during Workday’s interactive Learning Lounge. another Workday customer, “and we’re going to piggyback off each other. I’m going to show her a configuration that I’ve done in my system, and she’s going to show me one she’s done in hers … so we can both get the advantages. She can use it, and I can use it, and our employees will be that much happier.” Saulter called Workday a “one-stop shop” that has allowed employees to find whatever they needed in a single place. Previously, they had to go to multiple applications to find data. “From a validation perspective, it’s absolutely critical to come and listen to other customers who have implemented and have been using Workday,” Lakhanpal said. “It addresses the credibility and the validation aspect, rather than us talking about our solutions.” PLEASE VISIT US AT BOOTH #409. MANAGING PAYROLL IS A TALL ORDER. You need a solution that isn’t. UltiPro,® by Ultimate Software, streamlines your process with the most flexible payroll engine on the market. Because life is complex enough – payroll doesn’t have to be. UltimateSoftware.com ULTIPRO® HR PAYROLL TALENT MANAGEMENT THURSDAY | 5.7.2015 1 1 EXPO NEWS Symmetry Software Announces Giveaway Winner Symmetry Software is proud to announce Teresa Salsbury, CPP, as the winner of the APA National Congress Giveaway. Teresa is a Payroll Coordinator at the Good Samaritan Society in Stillwater, Minnesota. She has been working in payroll since 1986 and became a CPP in 1999. Symmetry Software is excited to present her with an allexpenses-paid trip to Congress. Her prize included a round-trip flight to Las Vegas, a paid hotel room, a Visa gift card, and selected “Payroll Goddess” merchandise. Visit www.symmetrysoftware.com to learn more. IOI Launches New Service Line, IOIHire IOI has launched a job posting, applicant tracking, and onboarding tool: IOIHire. IOIHire’s applicant tracking features allow employers to view applicants who best match their job posting. The onboarding tool provides documentation review and sign capability to streamline the hiring process. IOIHire stores all documentation, including bank payroll information, with an automated data import into payroll processing systems. “IOIHire revolutionizes the way employers handle their hiring cycles. This product illustrates yet another way we’re consistently working to simplify HR management and meet our clients’ needs,” said IOI President and CEO Najeeb Khan. Visit www.ioipay.com to learn more. EPAY to Showcase Cloud-Based T&A Tracking System EPAY will showcase how its uniquely flexible, cloud-based time and attendance tracking system helps employers with a distributed workforce to solve common labor management challenges. They will do this by streamlining the payroll processing workflow, tracking workers down to the minute with mobile/ GPS, managing ACA requirements, and staying on top of budgets. Visit EPAY Systems at booth #558 or www.epaysystems.com to learn more. HR Embraces HCM Technology Human resource professionals are recognizing that a comprehensive human capital management (HCM) platform with employee self-service (ESS) is critical to create efficiencies and save time. A driving factor for companies switching from traditional systems to integrated HCM solutions is the ease of a single solution. With cloud-based iSolved HCM technology, HR functions are automated, providing faster, more accurate, and more efficient processes. The platform manages core HR functions to facilitate better workforce development and management. iSolved ESS empowers the employee to manage benefits, view pay stubs, and request time off quickly and securely, providing the HR professional time for personto-person contact when necessary. Visit www.infinisource.com to learn more. Don’t miss the Expo Networking Luncheon 11:45 a.m. – 2:00 p.m. • Today the needs of users across the human capital management spectrum. Visit www.paychex.com or booth #327. Synerion Offers Workforce Management Solutions More than 25,000 employers, representing over one million employees, have now committed to iSolved, Infinisource’s cloud-based human capital management solution. Launched in 2013, the iSolved platform achieved spectacular adoption within the small to mid-sized employer market by deploying through a network of elite service bureau partners. iSolved helps customers focus on growing their business while maintaining ultra-high quality. Visit www.infinisource.com to learn more. Organizations often overlook the importance of their most valuable asset— human resources. In order to effectively optimize organizational goals and maximize business performance, a workforce management solution is needed. Simply put, workforce management encompasses all of the activities, processes, and tools needed to manage a workforce. Synerion offers a variety of workforce management solutions. These include time and attendance, absence planning, workforce planning, and scheduling. The Synerion team makes a concentrated effort to understand your culture, business, and workforce management requirements. Synerion will then implement the solutions that will help you meet your organizational goals and maximize business performance. Visit www.synerion.com to learn more. Paychex Streamlines WFM Through Innovative Technology Xerox to Showcase Latest Payroll Innovations Paychex’s software-as-a-service platform and newly expanded service offering, Paychex Flex, delivers seamless access to payroll, HR, and benefits information for a streamlined and integrated approach to workforce management. Paychex Flex offers a unique blend of customer service options and robust software driven by a simple yet powerful user experience that spans desktop and mobile applications to drive efficiency and performance across an organization. The comprehensive, cloud-based Paychex Flex platform offers powerful capabilities in a simple user experience that is adaptive to Xerox is showcasing its latest payroll innovations for business and government. The Xerox booth will feature ExpertPay, Xerox’s national portal that delivers child support payments electronically to 49 states, the District of Columbia, and Puerto Rico. Xerox will highlight its Go Program—a debit MasterCard program that allows businesses and government agencies to deliver funds more securely and effectively than paper check issuance. As part of its end-to-end HR outsourcing offerings, Xerox will promote its global managed payroll services. Visit booth #554 or www.xerox.com. Sponsored by iSolved Zooms Past Million Employee Milestone Workday Delivers Payroll for the UK Workday announced the general availability of Workday Payroll for the UK. The new payroll application enables customers with UK employees to address the full spectrum of enterprise payroll needs, providing administrators with the flexibility, control, and insight required to support the unique aspects of their organizations. Workday also announced momentum for Workday Global Payroll Cloud. Customers using Workday Payroll for the UK benefit from automatic tax updates, a powerful and flexible calculation tool, high configurability, support for the UK-specific statutory requirements, anytime mobile access, and real-time analytics and reporting. Workday Global Payroll Cloud is the foundation of the company’s global yet local approach to payroll, where customers benefit from a unified view of HR and payroll data. “With companies moving to the cloud faster than ever, we are excited to deliver UK payroll to alleviate a huge piece of the complexity faced by these organizations,” said Leighanne Levensaler, Senior Vice President, Products, Workday. Visit www.workday.com to learn more. Today’s Expo Suites Workforce Software 12:00 p.m. – 12:45 p.m. • Room 101 Xerox Services 12:00 p.m. – 12:45 p.m. • Room 103 ADP 1:00 p.m. – 1:45 p.m. • Room 101 Workday 1:00 p.m. – 1:45 p.m. • Room 103 Today’s Exhibitor Prize Drawings, 6:30 p.m. – 7:30 p.m. BSI 2 – $100 Best Buy gift cards Booth #416 Accountemps and Robert Half Finance & Accounting Fitbit Booth #412 Keane GoPro camera Booth #110 JAT Software $200 American Express gift check Booth #521 Ryan, LLC $200 Amazon gift card Booth #128 Wolters Kluwer $200 American Express gift card Booth #247 MarketSphere Unclaimed Property Specialists Samsonite Cruisair Bold 26” Spinner luggage Booth #453 Telliris $250 American Express gift card Booth #429 SpinifexIT Fitbit Booth #535 Celergo Coach bag – brown with neon trim Booth #519 Ceridian Sephora gift pack Booth #101 Workday, Inc. Michael Kors Selma medium Saffiano leather satchel – pale blue Booth #221 Workday, Inc. Bose QuietComfort noise cancelling headphones Booth #221 Brink’s Money Kindle Fire HD Booth #448 Paychex, Inc. Kindle Fire HDX 8.9” Tablet (32gb) Booth #327 Symmetry Software HDTV Booth #210 332 0 Total: THURSDAY | 5.7.2015 1 3 Become the Real Deal Teaches Art of Authenticity By Sarona-Lee Wilde, CPP, PCP • Layer Three — Outer Presence, How Others Experience You. She then has several chapters within each of these three layers to explore each topic more deeply. I love how she presents the details because she describes to us what behaviors look like when done well, when done too little, and when done too much. In reading through each section, usually I find myself more in the done-too-little section, with some elements of the done-well section. If you read this book, I know you’ll find yourself easily. Bob Burg of the Wall Street Journal wrote of this book, “… you are about to learn from the master in her field how to tap into this sense of authenticity and communicate it much more effectively. The result will be more self-confidence, more effectiveness, and a true connection with those with whom you wish to connect.” This is great news for someone like me. I can still be my authentic self, express selfconfidence (I have confidence, it’s just the expression of it that I fall short in), and connect better with those higher up the chain! I’m telling you all this from my personal point of view because I know many of you can relate to my experience. I’m hoping that if you do, you’ll get this book and read it several times. I have a pretty laid-back personality. I’m quiet in meetings. Until I experience frustration, I’m pretty calm. I’m also an introvert. So you can imagine that in an executive’s presence, even in a casual setting, which of course is a fabulous opportunity to sell oneself, I often do not come across with enough “presence” to sell myself. Is this a learned trait? Is it a personality thing? I’m hoping it can be learned so that I can learn it! So how does one learn this? If you’ve read my articles before, you already know I turn to books as a self-help resource. At the APA’s 32nd Annual Congress in Minneapolis last year, I heard about author Connie Dieken and some of her titles. The one that really caught my attention was, Become the Real Deal: The Proven Path to Influence and Executive Presence. Besides a catchy title, I need it to be a quick read, a step-by-step process so that I can easily grasp the concept and follow the instructions, and something within my realm of control. This book is all of that! Dieken has the concept broken down into three elements: • Layer One — Inner Presence, How You Experience Yourself • Layer Two — Verbal Presence, How You Reveal Your Messages It’s a leadership model for today. She calls it the paradox of 21st century leadership: The world demands perfection yet craves authenticity. Have you seen that in today’s workplace? She goes on to tell us, “You don’t have to be born with a set of special talents.” Awesome; there is hope! She explains why it’s important to develop in all three layers, how to blend the layers, and how to stay centered when something comes along that throws us off. Some of these concepts may sound like something from the ’80s when people were intent on “being real.” But this book goes further back and helps us with “being real” not just in our personal lives but also our professional ones. We don’t have to be “real” at home and “fake” at work to get ahead. We can be “real” at all times. One of the most thought-provoking sections for me deals with what a balanced person looks like. One of the traits was listening well. But when “listening” was explained, it was an “aha” moment for me. In the book, she writes, “Listening isn’t just what you do when you don’t happen to be talking; listening is the desire to hear.” This also demonstrates the commonsense writing style Dieken uses. What we read seems too obvious to have to be put in writing, but it’s said in a different way than we’ve encountered it before, and it makes perfect sense the way she tells it. Seriously, if any of this has struck a chord with you, you have to get and read this book. You and your career will be glad you did! Communicate. Connect. Collaborate. ŵĞƌŝĐĂŶWĂLJƌŽůůƐƐŽĐŝĂƟŽŶ͛ƐKŶůŝŶĞŽŵŵƵŶŝƟĞƐ ǁǁǁ͘ĨĂĐĞŬ͘ĐŽŵͬĂŵĞƌŝĐĂŶƉĂLJƌŽůůĂƐƐŽĐŝĂƟŽŶ www.facebook.com/annualcongress ǁǁǁ͘ĨĂĐĞŬ͘ĐŽŵͬŶĂƟŽŶĂůƉĂLJƌŽůůǁĞĞŬ Join us for dynamic discussions on topics related to payroll and to get the latest scoop on APA events. ^ĞĂƌĐŚĨŽƌƚŚĞŵĞƌŝĐĂŶWĂLJƌŽůůƐƐŽĐŝĂƟŽŶ͛Ɛ'ƌŽƵƉ DĂŬĞĐŽŶŶĞĐƟŽŶƐǁŝƚŚŽƚŚĞƌƉƌŽĨĞƐƐŝŽŶĂůƐƚŽƐƚĂLJĐƵƌƌĞŶƚǁŝƚŚǁŚĂƚ͛ƐŚĂƉƉĞŶŝŶŐŝŶƚŚĞŝŶĚƵƐƚƌLJ͘ 70 ǁǁǁ͘ƚǁŝƩĞƌ͘ĐŽŵͬƉĂLJŶĞǁƐ &ŽůůŽǁƵƐƚŽŬĞĞƉƵƉǁŝƚŚƌĞĂůͲƟŵĞĚĞǀĞůŽƉŵĞŶƚƐŝŶƚŚĞƉĂLJƌŽůůŝŶĚƵƐƚƌLJĂŶĚ ŚŽǁƚŚĞLJĐŽƵůĚĂīĞĐƚLJŽƵ͘ youtube.com/paynewsnetwork sŝƐŝƚƚŚĞWEEĐŚĂŶŶĞůƚŽƌĞĐĞŝǀĞƵƉĚĂƚĞƐŽŶƉĂLJƌŽůůĂŶĚĂĐĐŽƵŶƚƐƉĂLJĂďůĞŶĞǁƐ͕ including videos from the IRS. THURSDAY | 5.7.2015 1 5 What communication methods do you use to convey payroll changes to employees? QUESTION OF THE DAY “We use employee selfservice, and we send information in our biweekly mail pack. We also have an HR newsletter.” Linda Pappillion, CPP Pacific Sunwear Anaheim, Calif. “In many cases we have an employee self-service tool, so we like to use that to give employees updated information. If there is a particular change, like a new W-2, then we communicate to employees via email. We also use snail mail for employees who do not have email.” Deborah Ellis Timberlake, Esq., CPP “We typically communicate by phone or email. We try to reach out by phone because we try to have a one-on-one service model.” Corinne Tirone Paycor, Inc. Cincinnati “Generally, either through a payroll newsletter via email or by placing a banner on our website.” “We exclusively use email to communicate to employees.” Jamie Phillips, CPP Jonathan Jensen, FPC, CPP Cook Children’s Health System Fort Worth, Texas County of Riverside Riverside, Calif. Timberlake and Associates Fort Washington, Md. visit Symmetry Software in Booth 210 Stop by our booth and enter to WIN AN HDTV! OUR PRODUCT BENEFITS: End hassles with local taxes Easily see which state, city, county, school district, township, and employer taxes apply Considers nexus and reciprocity Uses home and work addresses sales@symmetry.com 480-596-1500 | PAYR OLLP OINT.CO M 1 6 CONGRESS TODAY More Congress Photos Online www.jowdy.com/apa THURSDAY | 5.7.2015 1 7 1 8 CONGRESS TODAY THURSDAY | 5.7.2015 1 9 VISIT US AT BOOTH 333 THE STATE OF SUCCESS. >>>>>>>>>>>>>>>>>>>> Bloomberg BNA’s Payroll Decision Support Network delivers the fully integrated news, analysis, and insights you need to reduce risks and stay compliant in every state where your employees live and work. The Payroll Decision Support Network provides access to our State Gateway which features: State Search State Charts State Law Summaries State Chart Builder State Report Builder Interactive Forms 0415-JO14372c © 2015 The Bureau of National Affairs, Inc. Lead your multi-state organization to success with the Payroll Decision Support Network and State Gateway. //////////////////////////////// VISIT BLOOMBERG BNA AT BOOTH 333 TO DEMO THE PAYROLL DECISION SUPPORT NETWORK AND STATE GATEWAY! VISIT www.bna.com/apa2015 TO LEARN MORE. ////////////////////////////////