- English Speaking Board (International)

2015/2016
Centre News
Spring issue
1
Contents
A message from our CEO
3
ESB meets CBI’s North West Director
4
ESB judges at Young Enterprise Final
6
ESB talks pre-drinks and presentations
8
Sixty Second Shakespeare Challenge
10
Young Speaker of the Year is a Hit
12
Qualifications in Debating
13
In the Spotlight: Brushstrokes
14
EAL for Young Learners
15
Inspiring Confidence in Employability
16
Meet the staff
18
What does each team do at ESB?
19
ESB has installed a new database
20
ESB is launching a research project
21
Cover photo Wet Fish, Young Enterprise’s North West Start Up Finalists
Designed by Francesca Garforth (Publicity and Marketing)
Contact Francesca marketing@esbuk.org
2
A message
from our CEO
CEO
Peter Wren, English Speaking Board’s CEO pens
his final message to you before he retires in May.
Although I am aware of and often involved in
the work which we undertake at ESB, it is still
impressive to look back over the last few
months to see how much we have achieved.
What we cover in Centre News is merely the
highlights of our work; behind the scenes, we
are carrying out tens of thousands of exams
both in the UK and overseas, producing
certificates, taking enquiries and carrying out
information visits and training sessions.
It is good to hear about the work of
Brushstrokes in Smethwick. We pride ourselves
on being a liberal nation which welcomes
immigrants and asylum seekers so it is with
great pleasure that ESB supports a project which
helps integrate so many people into society.
This sort of work is helped by our recent
development of a new qualification for EAL for
Young Learners.
Meanwhile, for another disadvantaged group –
SEND learners – we are developing a
progression route at Entry 2 and Entry 3 for our
Inspiring Confidence in Employability suite.
In this edition, we have concentrated much of
the newsletter upon our three year partnership
with Young Enterprise, culminating in judging
the Best Presentation category of the North
West Start Up Final. We have been fortunate
through our link with Young Enterprise to
secure an interview with the CBI Director for the
North West, Damian Waters. In the interview, he
not only shows great support for ESB but also
explains how he has benefitted from
undertaking one of our exams.
To support you we have introduced a new
telephone system and database. Please turn to
page 19 for more detail about this, and links to
tutorials to assist you with online bookings.
Finally, we have drawn attention to the research
we are carrying out in collaboration with
Plymouth University on the impact of taking ESB
oral communication examinations. We look
forward to presenting the findings publicly.
As part of our outreach work, we are launching
a brand new Sonnet competition for all schools
in the UK with a fantastic prize of an overnight
stay in Stratford-upon-Avon and two tickets to
see a RSC production. We are looking forward
to watching the readings.
As a footnote, I have to announce that on 31
May 2016 I will be retiring as the CEO of ESB. I
have, over a period of 28 years, worked in
examination boards and led no fewer than 5 of
In a similar vein, we organised Young Speaker of them so it will be quite a wrench to “call it a
the Year for centres who undertake our Graded day” but my many other interests will continue
Examinations in Speech. In November 2015, we to keep me busy. By the time of the next Centre
held the prize-giving event with Matthew
News a new CEO will be
Burton of Educating Yorkshire as guest speaker. in place and, I am sure,
We are pleased to announce that the
will be as warmly
competition is running again this academic year welcomed to the ESB
and the prize-giving will take place on Saturday fold as I have been.
12 November 2016. Invites will be sent out in
Farewell and good luck.
September and places will be limited so please
PETER WREN
RSVP as soon as possible.
Chief Executive Officer
3
Industry
ESB meets CBI’s
North West Director
We caught up with Damian Waters, top
businessman and ESB alumnus.
ESB: Please introduce yourself and tell us
about your background and current job.
My name is Damian Waters and I am the
Director of CBI in the North West. CBI is Britain’s
largest business organisation, representing
190,000 companies of all shapes and sizes.
I was born and raised in Birkenhead, on a large
council estate and attended the local
comprehensive, Birkenhead Institute.
ESB: Tell us about how you felt when you
found out ESB was supporting the Young
Enterprise North West Start Up final.
I was really pleased to hear that ESB was
supporting Young Enterprise. I have a long (over
20 years) relationship with Young Enterprise and
have acted as host for the regional finals on a
couple of occasions. I know from experience
that the ability to communicate to an audience
is one of the great lessons that young people
can learn.
ESB: Which ESB examination did you
undertake? Describe your experience.
I took the ESB exam when I was 12, so over 30
years ago, and I don’t remember the exact
title. I do remember, however, that I had to
make a speech to a panel of examiners and
other pupils from my school and recite a poem
that was committed to memory. I can still
remember the poem today!
ESB: What skills did you gain from
undertaking an ESB qualification?
I can clearly remember the feedback I received
from the examiners on the day; they spoke
about the importance of being myself, engaging
with the audience and presenting in a
professional manner. I make dozens of speeches
each year and I still try to stick to those words of
advice.
ESB: Do you feel like ESB gave you
employability skills?
Most definitely. My ESB examination was my
first experience of public speaking, but I think
one of my key strengths now is public
engagement and presentations (so much so that
I have appeared on every major news channel in
the UK and even some in the US). ESB started
me off on the right track and gave me that
initial confidence to find my voice.
ESB: What words of advice or support would
you give to students undertaking their ESB
examinations? From your experience, how
will the qualification help them in the future?
My words of advice would be – prepare
properly, but don’t learn a script as it can come
across as a bit fake. Always remember that the
audience wants to enjoy the experience – they
are willing you on! An ESB qualification is great
to have and to show employers that you can
engage with colleagues, clients and
customers. But remember to listen to the
feedback and act on it.
To find out more about how ESB’s
qualifications can help get your students into
employment contact Mark Wynne.
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Industry
5
“An ESB qualification is great
to show employers that you
can engage with colleagues,
clients and customers.”
Students
ESB judges at Young
Enterprise Final
ESB judged the Best Presentation category
at the prestigious Young Enterprise North
West Start Up Final last month.
Alison Coates, Elaine Rudduck and Francesca
Garforth attended the event at Liverpool Hope
University on Wednesday 24th February to
celebrate their contribution to the programme.
Alison said: “The Young Enterprise Start Up
programme gives students the opportunity to
set up their own company. ESB runs
presentation skills workshops at various
participating universities in the North West
helping them to refine their business pitch. We
really enjoy delivering the courses and feedback
from the students at the final indicated that they
enjoy them too!”
The cards show a variety of random questions
and the players vote for who they think the card
applies to.
Elaine added: “It was really difficult to pick a
winner for the Best Presentation category but
Wet Fish from Edge Hill University stood out for
their entertaining, informative and original
pitch.”
Andrew Firr who manages the Start Up
programme for Young Enterprise said: “The
impact made by ESB’s involvement with Young
Enterprise cannot be underestimated. The
sessions led by ESB have all been well planned,
The winning team, Wet Fish, who had benefitted resourced and delivered.”
from an ESB training session, also won Best
If you are interested in our presentation skills
Overall Company. Wet Fish’s product was a
workshops please contact Alison Coates.
unique card game of the same name.
L-R Alex Parry-Brown, Dominic Bird, Jack Hardacre, Cameron Gill, Alison Coates, Jack McElhinney and Jamie Griffiths
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Students
7
Student
ESB talks pre-drinks
and presentations
We caught up with Wet Fish after the Young
Enterprise Start Up Final.
ESB: How did you get involved with Young
Enterprise?
Dominic: Young Enterprise is an optional
module at Edge Hill.
Jack Mc: It looked like the best one!
Dominic: We all thought we’d rather do
something where we are in charge.
ESB: It sounds like you had a lot of freedom
to launch a Start Up that interests you.
Dominic: Money was the only thing that could
hold you back; you could launch anything you
want.
Jamie: The content hasn’t been censored. Our
tutors haven’t looked through it!
Dominic: I think they have an idea now!
Cameron: It’s probably a good thing that it
hasn’t had to go through anything too official
because it allows us to be creative and do
whatever we want.
ESB: What makes Wet Fish so successful?
Jamie: Our product is unique.
Dominic: Younger people are interested in the
product and the older, more-business type
people tell us we have a great brand.
Alex: People think we are just a group of lads
who want to have a good time but we have had
a good idea and there’s a gap in the market.
Jack Mc: The idea is to play the game with
drinks before a night out. I think we are slowly
changing perceptions of what pre-drinking is. It
is not just about getting drunk. It is about
having a chat and a laugh with your mates.
Dominic: We were going down a very businessorientated route for our presentation but when
ESB came in they told us we should tell a story
and be a bit more spontaneous…
Cameron: That’s the word! Spontaneous!
Jack Mc: ESB taught us not to care about what
other people are going to think. Dominic and I
had to get up to do an improvisation exercise
on our knees; I think it was at that point that we
realised we could be as silly as we like!
Jack H: Our presentation was in the middle of
the final and everything so far had been pretty
similar. People were getting a little bit bored,
thinking not this again and then we came on
and woke everyone up!
ESB: It stood out for that!
Jack Mc: We had the same content as everyone
else really, we did say the same things…
Dominic: It was just the delivery.
ESB: So was it the English Speaking Board
workshop that helped you to see that there
were other possibilities?
All: Definitely
Dominic: It gave us a framework to build our
presentation around.
ESB: English Speaking Board came to Edge
Hill to deliver a presentation skills workshop
as part of the Young Enterprise. What did
you take away from that?
Wet Fish is a new and original card game
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Student
“I struggled to do a pitch in front of five
people and then to go and speak in front of
300 people is just amazing.”
Cameron: It gave us a completely different
perspective on how to present. Usually when we
do presentations, even at university, we just go
through slides and we talk. Now it’s a bit more
professional we thought, how can we up our
game?
Jamie: It was a bit of a risk really. You are going
to the finals, presenting in front of 300 people
and the judges. It would have been so easy to
play it safe, our presentation could have gone
either way.
Dominic: ESB told us that passion was very
important in a presentation and I think the fact
that we were jumping on stage to interrupt the
last person conveyed our passion.
Jamie: And when we shouted “Wet Fish!” at the
end!
the most fun sessions that we had.
Jamie: ESB got us up on our feet and made us
do something that we weren’t prepared for, like
talking for a minute about something we had
never heard of!
Alex: I think the timing of the lecture really
helped, it was just before the final so we could
remember everything ESB had said and really
put it into practice.
Dominic: It gave us a checklist. When we were
planning we could say let’s include a pause
there to let people digest the information.
ESB: And finally, what advice would you give
to people who are nervous about presenting?
Jack Mc: Don’t care!
Cameron: It’s true! We would say practice lots
and don’t care about what other people may
ESB: How do you think your presentation
think of you. If you do that you will just stiffen
skills will help you in your future lives?
up.
Alex: I think the idea of spontaneity will really
Jack Mc: Our tips would be practice, don’t care
help with my presentations in future.
and have fun.
Jack Mc: We have discovered by doing
Jamie: Every presentation you make, even if it is
something a bit different you stand out, and in just a small one at school or university, try and
an interview, even if you are not the best
put some of your personality into it so the
candidate, if you are memorable you will stick in audience remembers you. And don’t be a sheep;
the recruiter’s mind.
don’t do what everyone else is doing otherwise
Dominic: I feel I have gained a lot of confidence you will just get lost in the crowd.
through doing this. When I came to university I Alex: A key thing we learnt to do is engage the
struggled to do a pitch in front of five people
audience somehow, even if it’s just asking them
and then to go and speak in front of 300 people a question, it keeps them awake!
Cameron: Do you encourage slang at the
is just amazing.
English Speaking Board?
ESB: Do you think ESB’s Presentation
ESB: We could make an exception!
Workshop was valuable?
Cameron: We would just say YOLO!
All: Yes
Jack Mc: To be completely honest, when we
To find out more about Wet Fish check out
came into the lecture and saw that it was being their Facebook page.
run by ESB we thought what is this going to be
like? We thought they were going to tell us how
to annunciate or something! But when we
started to listen we though OK, we can pick up
some tips here and then when we got into the
session we really enjoyed it. It was easily one of
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Sixty Second
Shakespeare
Challenge
Prizes
ESB is launching an exciting new
competition to commemorate 400 years
since Shakespeare’s death.
Our assessors are lucky enough to regularly hear
homage paid to The Bard, with both
monologues and sonnets being presented at
our exams. With this in mind, we decided that it
was time for us to throw down the gauntlet to
all UK Schools, and so it is with great pleasure
that we present to you The Sixty Second
Shakespeare Challenge!
4) Voice: We want to see appropriate variation
of pitch, pace and tone, without this impinging
on the interpretation and sensitivity to the text.
What are the prizes?
The winner will receive an overnight stay for two
in Stratford-upon-Avon, with 2 tickets to an RSC
production! Two runners up will receive a
hardback copy of Shakespeare’s Complete
Works
What is it?
A sonnet should take a minute to speak (give or
take a few seconds). We are challenging you to How do I do it?
send us video footage of your pupils reciting
The effective delivery of a Shakespearean
any of Shakespeare’s sonnets.
sonnet relies on a number things. Not only is it
vitally important to observe the structure of the
How do I take part?
verse, but the speaker must also use vocal
Schools must pre-register their interest by
techniques that will reflect the original intention
Friday 3rd June by completing the
of the poet – this requires great sensitivity to
pre-registration form on our website. If you are the text, in order to ensure that the sonnet is
a student please tell your teacher to register on not over-played. The Shakespearean sonnet is
your behalf. All videos must be submitted by
comprised of three quatrains, and a concluding
Friday 1st July.
couplet, in iambic pentameter. The rhyme
scheme is ABAB CDCD EFEF GG. Here
How will it be judged?
is a video of the late Alan Rickman delivering
We will be looking at four main areas:
Sonnet 130.
1) Introduction: Entrants will give a short
Pre-register your interest now and get
involved using the hashtag
introduction (up to 30 seconds) that
demonstrates their understanding of the sonnet #60SecondShakespeareChallenge.
(this is in addition to the time allowed for the
speaking of the sonnet).
2) Form: Observation of the structure of the
sonnet form.
3) Interpretation: In delivery and sensitivity to
the text. We want to see that the meaning can
be conveyed as well as understood.
“The winner will receive an
overnight stay for 2 in
Stratford-upon-Avon with 2
tickets to an RSC production!”
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Prizes
11
YSY
Young Speaker of
the Year is a Hit
Channel 4’s Educating Yorkshire star
Matthew Burton took part in ESB’s
Celebration of Excellence.
ESB’s ‘Young Speaker of the Year’ Awards were
presented to eight youngsters from around the
country, in recognition of their outstanding
spoken language skills. The students, selected
from thousands of candidates, delivered their
presentations at the prestigious awards on
Saturday, 7 November 2015.
Matthew, who enthralled TV viewers with his
inspirational approach to helping Musharraf
Asghar overcome his debilitating stammer, was
also recognised as ESB’s ‘Speaker of the
Year’. ‘Mushy’ was reunited with Matthew to
see his former teacher receive his award and to
collect the inaugural ‘Spirit of ESB’ Award.
Mushy said: “I feel honoured to have been
recognised by ESB. Receiving this award is
something I would never have dreamt of.”
about ESB since I began working with them. It
has been very humbling and inspiring to be
involved with Young Speaker of the Year. I am
very proud to have been selected for this
award.”
ESB’s Chief Executive Officer, Peter Wren, said:
“ESB is so special because it builds confidence in
young people. It fosters the ability to stand,
speak and listen openly to their peers.”
Award recipient, Grace Hart echoed Peter’s
sentiments: “ESB has given me the ability to be
comfortable and confident in front of large
crowds. I can project a calm image now and
enjoy presenting.”
It could be your students this year! Get
involved with Young Speaker of the Year
2016 using the hashtag #YSY2016.
Matthew added: “I have become passionate
L-R Martha Stewart, Jennifer Cyffin-Jones, Alisar Tabet, Sharon Daniel, Musharaf Asghar, Matthew Burton, Tom Collier, Karanjit Singh Dhadwal, Peter Wren,
Grace Hart, Theadora Steadman Jones, Orla Drury
12
Debating Qualifications
English Speaking Board
Level 1 | Level 2 | Level 3
www.esbuk.org
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In the Spotlight:
Brushstrokes
ESOL
Jane Alsop, ESOL Coordinator told us about
the invaluable work ESB centre, Brushstrokes
Community Project in Smethwick does.
“Based in a parish centre in Smethwick
Brushstrokes first opened our doors in 2000
with the aim of seeking out and helping the
hidden poor in the area. Initially engaging with
asylum seekers, the people coming to our
centre have increased in number and diversity;
over the past 15 years we have welcomed
people from over 100 countries.
“ESOL classes are a big part of what we do.
Since government funding cuts to FE, which has
seen ESOL provision reduced drastically, we
have seen a huge increase in numbers coming
to Brushstrokes to learn English. Over the past
four years we have averaged 150 students a
year. Since September 2015 we have already
had 179 learners. As ESOL Coordinator,
I manage a team of committed and experienced
volunteer teachers without whom we simply
could not meet the need of so many.
exam before were very scared but the ESB
assessors are encouraging and friendly and
students always come out smiling. When you
hear laughter coming from the exam room you
know your students will be relaxed and able to
do their best. We are part funded by the Big
Lottery and one of our outcomes is 50 exam
achievements per year - ESB have made that
target a positive experience for our students
and volunteer teachers.
“The most rewarding aspect of teaching ESOL at
Brushstrokes is seeing people gain confidence in
their ability to communicate. Student comments
include ‘now I can go to the doctor on my own,’
and ‘now I can talk to my children’s teachers’.
We have seen students go on to college, to
university, find employment and become
integrated and confident members of their
community. An ESOL teacher is so much more
than just a teacher. Students ask for help with
“In 2013, we had a lot of enquiries from women problems and issues in their lives; they tell us
with babies or pre-school children. Mums were stories about their past, some of which are
desperate to learn English but there was
heartbreaking. Our relationship with students is
nowhere in the area offering childcare. I set up a built on mutual trust and respect. It’s probably a
small family learning class in a room which had cliché but the Brushstrokes community really is
been used as a créche. In the beginning it was
like a big family. One of my students recently
noisy, chaotic and disruptive but gradually the
introduced me to a member of her family, 'This
children settled and the mums began learning
is my friend, Jane', she said.”
English. There are still lessons which dissolve
into chaos but I’ve learnt to use everything that To find out more about ESB ESOL Skills for
happens as a means for learning the language. Life contact Jackie Johnson.
“An ESOL teacher is
so much more than
just a teacher.”
“Through ESB ESOL exams, which we began in
2013, many students have achieved in learning
for the first time in their lives. For someone who
has never been to school, receiving a certificate
for learning is an enormous achievement.
Initially some students, having never done an
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English
Speaking
Board
Assessments are
evidence of
good EAL
practice
EAL
Language in
ESB EAL is
relevant for
everyday life
ESB offers accredited qualifications in
Spoken English for EAL learners
Suitable
for ages
5-18
Entry 1Level 2
available
Based on
ESOL Core
Curriculum
and CEFR
AVAILABLE NOW
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External
assessors
give pupils
personalised
reports
SEND
Inspiring Confidence
in Employability
The icing on the cake: a progression route
for Inspiring Confidence in Employability is
coming soon.
ESB’s Inspiring Confidence in Employability (ICE) increases their awareness of the world of work;
qualification will soon be available at Entry 2
shows them how to job search and encourages
and 3.
enterprise, self-advocacy and confidence.”
Last year, Carole Hille, ESB’s former Entry Level
Foundation Manager and Elaine Rudduck, ESB’s
current Deputy CEO wrote an Employability
Skills qualification to prepare learners for the
world of work.
Dawn added: “The assessment criteria will
continue to be realistic, practical and achievable.
The tasks will be generic, matching a range of
vocational areas albeit personalised to individual
learners. At Entry 2 and 3 the unit criteria
outcomes will require evidence of simple
Following the publication of the government’s
problem solving and working with others in
Green Paper, which stipulated that students with team situations.”
learning, physical or sensory difficulties should
enter into employment where possible, and
“Creative evidence in portfolio building
consultations with employers including
including witness statements, photographs, and
Sainsbury’s, Costa Coffee and Marriott Hotels,
video will be welcomed by ESB Assessors.
Carole and Elaine were inspired to create ICE at Successful completion of the three levels will
Entry 1.
not be reliant on increased literacy or numeracy
skills. ESB Assessors of the Mandatory Spoken
Although feedback was overwhelmingly positive Skills Unit will instead be supportive of the
we quickly realised, although there was a real
learner in their ability to give simple spoken
demand to have an employability qualification
information and conduct the examination
at this level, there was a need for a progression process within the ESB tenet of a positive,
route to give students a real opportunity to
personal and practical experience.”
break into the world of work. We are delighted
to inform you that Dawn Smith, ESB’s
Qualifications Development Manager and Ian
Patterson, Examiner and Learning Disability
Subject Specialist at Belfast Met are
collaborating on the promotion of the Inspiring
Confidence in Employability Programme to
Entry Level 2 and 3.
Ian told us: “The aim of the ICE programme,
across the three levels, is to build workplace
understanding for the learner. The qualification
Learners from Belfast Met who are currently undertaking ICE
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STAY IN TOUCH
/EnglishSpeakingBoardUK
English Speaking Board UK
English Speaking Board
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@ESBUK
Meet the staff
Peter Wren, CEO
Elaine Rudduck, Deputy CEO
Matthew Hannaford, Finance Manager
Lesley Waring, Finance Officer
Dawn Smith, Qualifications Development Manager
Suzanne McKittrick, Qualifications Development Officer
Mark Wynne, Business Development Manager
Alison Coates, Business Development Adviser (Speech)
Jackie Johnson, Business Development Adviser (ESOL)
Francesca Garforth, Marketing Officer
Adam McCooey, Customer Service Manager
Carlene Cantrill, Senior Customer Service Officer
Rebecca Watson, Customer Service Officer
Leoni Stanton, Customer Service Officer
Liam Vaughan, IT Officer
Fiona Rushton, Executive PA/ HR Manager
Sheena Singleton, Examinations Coordinator
Jacqui Lee, Examinations Officer
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ESB
What does each
team do at ESB?
ESB
We want to put you in touch with the correct
person as soon as possible. Here is a handy
guide to each department.
Customer Service (Option 1)
customer@esbuk.org
Responsible for:
 Candidate names and any changes
 Approval of Reasonable Adjustments
 Approval of reports and results
 Certification, enquiries and complaints
Finance (Option 2)
accounts@esbuk.org
Responsible for:
 All finance related queries including invoices
Examinations (Option 3)
exams@esbuk.org
Responsible for:
 Assisting centres with exam bookings
 Allocating examiners to exam bookings
 Making changes to examiners
IT (Option 5)
online@esbuk.org
Responsible for:
 Technical support for centres
Business Development (Option 6)
businessdevelopment@esbuk.org
Responsible for:
 Securing new centres
 Communicating with existing centres
 Training and information visits
Qualifications Development (Option 7)
qualifications@esbuk.org
Responsible for:
 Development of new qualifications
 Qualification reviews
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ESB
ESB has installed a
new database
Examination bookings are now completed
online. We want to thank centres for their
continued support during the transition.
As most of you will be aware, ESB launched a
new online system in September 2015.
Our new online system enables you to:
 Book exams
 Register candidates for exams
 Request Reasonable Adjustments
 Track the progress of an examination
 Make candidate changes up to 2 weeks
before the exam.
Here are some handy user guides to make sure
you get the most out of the new online system.
If you need further assistance, please contact
the relevant office staff who will help you.
Database User Guide
This is a step by step guide showing you how to
use the online system for the very first time.
How to apply for Reasonable Adjustments
This is a tutorial video showing you how to
apply for reasonable adjustments.
How to book Examinations
This is a tutorial video showing you how to book
examinations including how to enter candidate
names.
If you need any advice or want to suggest
ideas for support videos please contact:
online@esbuk.org.
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Research
ESB is launching a
research project
The project will assess the impact of ESB’s
Graded Examinations in Speech at certain
Key Stages.
Building upon a study published in 2006,
evaluating the impact of ESB Oral
Communication Courses in HM Prisons, the
purpose of the project is to build a picture of
the effect that ESB’s qualifications in Speech
have on those who undertake them versus those
who do not.
Areas for investigation will include achievement
in other areas of the curriculum; progression
into further education and employment.
Research methods will include questionnaires,
interviews and case studies.
As an ESB centre, your experience is invaluable
to our study. Please complete this short
questionnaire; it is our first evidence-collecting
We are aiming to find out whether teachers
believe the current National Curriculum
exercise and will only take a few minutes of your
develops learners Spoken Language; explore
time. We will keep you updated at every stage
whether ESB’s Graded Examinations in Speech
of this study and look forward to sharing the
are a factor in performance at certain Key Stages results with you.
and to discover if ESB’s Graded Examinations in
If you would like to be involved with this
Speech act as a vehicle to enhance learners’
project please contact Elaine Rudduck.
overall progression.
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English Speaking Board 9 Hattersley Court, Burscough Road, Ormskirk, L39 2AY
T. +44 1965 573439 | E. admin@esbuk.org | www.esbuk.org
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