register today! - Community Bankers of Iowa
Transcription
register today! - Community Bankers of Iowa
JUNE 2015 OFFICIAL PUBLICATION OF THE COMMUNITY BANKERS OF IOWA REGISTER TODAY! Money Smart Week Poster Contest WINNERS ANNOUNCED! Pgs. 4-5 RECAP Peer Connection Forum Pg. 8 Effective Loan Policy Pt. 2 Pgs. 10-13 FUEL IN THE TANK? Mortgage-backed Securities Pg. 9 JUNE 2015 WEBINAR LINE-UP June 2 Collection Call Techniques: Compliant Telephone Scripts & Responses June 3 Compliance Rules Lenders Must Know June 4 Commercial Appraisal Review Part 1: Income Approach June 9 Mastering the SBA 7a Loan Part 1: Eligibility & Program Requirements June 10 BSA Compliance Series: BSA Officer Reports to the Board June 11 Countdown to the Integrated Disclosure Deadline: August 1, 2015 June 16 New Accounts Series: Properly Handling Fiduciary Accounts: Want To Attend A Webinar? View a complete calendar and register for CBI-sponsored webinars and events at www.cbiaonline.org or Call Us at 515.453.1495 for more information. Authority, Ownership, Access & Liability June 17 Using the New Fannie Mae Collateral Underwriter for Mortgages June 18 When a Borrower Dies: Next Steps & Best Practices June 23 From Frontline to Teller Supervisor: Developing Skills & Making a Smooth Transition June 24 Stress Testing Your Loan Portfolio: Regulations, Risk & Impact on Value June 25 IRA Series: Processing IRA Rollovers & Transfers June 30 Top 10 Deficiencies in Audit Findings from Regulators & External Auditors August 19-21 St. Charles, Missouri Bonus session August 19 September 23-24 Omaha, Nebraska Bonus session September 23 Bonus Session 2 Social Media Workshop including Local Community Bank Case Study COMMUNITY BANKER UPDATE | JUNE 2015 Presentations on: • • • • • • • • • • DeliveringaRed-CarpetCustomerExperience Fraud&PaymentSecurity ERMThatCreatesValue WhatShouldbeontheMindofCEOs EMVCardRequirements VendorManagement–TheBigPicture MakingtheMostofSARs TheEvolvingThreattoBankOperations DebitFraudTrends Andmanymore Regulatory panel included For a conference brochure, go to www.mibanc.com and click on Upcoming Events. Member FDIC In This Issue June 2015 Webinar Lineup........................2 From the EVP & CEO...................................3 Money Smart Week Poster Contest....... 4-5 44th Annual Convention......................... 6-7 Peer Connection Forum..............................8 Mortgage-Backed Securities............... 9, 21 Development and Maintenance of an Effective Loan Policy - Pt. 2................10-13 From the Top............................................. 14 Fine Points................................................ 15 Rural Mainstreet Survey.....................16-18 Membership Development Director Needed....................................... 18 Top 5 Things to Do to Prepare for Same Day ACH.......................................... 19 CBI Member News................................... 20 Connection Quandary.............................. 22 EVENTS CALENDAR PAC Auction Donations Due..... June 12 Robert D. Dixon Founders’ Award Nominations Due....................... June 19 44th Management Conference & Annual Convention................ July 15-17 8th Annual Golf Tournament... Aug. 11 LOT Quarterly Meeting............. Aug. 20 Certified Community Lender Certification Renewal................ Aug. 20 Community Bankers for Compliance Fall Session.......................Sep. 22 & 23 Community Banking Summits Fall Sessions......................... Oct. 13-15 LOT Quarterly Meeting..............Nov. 19 Community Bankers of Iowa 1603 22nd St, Suite 102 West Des Moines, Iowa 50266 Phone: 515.453.1495 www.cbiaonline.org Nominate a deserving Banker for the Founders’ Award The leadership of CBI over the last 44 years has provided direction, support, and guidance to your association. Without them, the spirit of the original founders would not have resulted in the active and useful organization serving you today. Each summer, we take a moment to honor one of those leaders with the Robert D. Dixon Founders’ Award, recognizing a community banker that has not only modeled the best in community leadership, but also in service to the community banking industry. It is now that time for the community bankers across the state to nominate members to receive this prestigious award. Previous recipients have been: 2014 - Steve Lane 2013 - Dale Torpey 2012 - C.E. Walsh 2011 - Kurt Henstorf 2010 - Larry Winum 2009 - James Brown 2008 - Harold Harms 2007 - Steven Tscherter 2006 - Arnold C. Schulz 2005 - O. Jay Thomson 2004 - Ollie Hansen 2003 - Robert D. Dixon, John Spies, Richard E. Randall, John Dean Please take a moment to think about the bankers you have known who have demonstrated devotion, leadership and involvement with the community banking industry and Community Bankers of Iowa, and nominate someone for recognition this year. The nomination form can be completed online and is found on the CBI website at www.cbiaonline.org, under “About CBI” and “Robert D. Dixon Founders’ Award”. Nominations are due to the CBI office by June 19. COMMUNITY BANKER UPDATE | JUNE 2015 3 2015 Money Smart Week Poster Contest Winners Selected Among Over 2,100 Entries! The 2015 Money Smart Week Poster Contest winners have been chosen! The First Place Winner of this year’s contest is Riley Long, 4th Grade, submitted by First National Bank in Creston & Afton. Second Place Winner is Jessica Luna, 4th Grade, submitted by Northwest Bank in Fort Dodge. Third Place Winner is Breelle Streger, 3rd Grade, submitted by Fidelity Bank & Trust in Dyersville. The First Place winner was awarded a $500 CD, with Second and Third prizes each receiving a $200 CD. An award certificate for Honorable Mention was also awarded to Peyton Long, 4th Grade, submitted by First National Bank in Creston & Afton. 1st Place Poster, by Riley Long, 4th Grade, of East Union Elementary in Afton. To enter the Money Smart Week Poster Contest, Iowa elementary students in 2nd through 6th grades submitted over 2,100 poster designs to participating community banks across 2nd Place Poster, by Iowa, who then submitted the posters they received to CBI. Jessica Luna, 4th Posters were designed to answer the question: “Why is it Grade, submitted by important to know about money?” Final judging took place Northwest Bank in at the CBI office, and the top three all-Iowa prize winners Fort Dodge. were chosen. Designs were evaluated on overall message, creativity, and workmanship. Students were presented with awards during special ceremonies at their local schools by teachers and school officials, and by executives from the community banks that submitted the prize-winning entries to CBI. While the Money Smart Week Poster Contest is a state-wide competition, many community banks sponsor local contests in their communities as well. Lucky winning students were awarded prizes like Kindle e-Readers and goodie bags full of treats and gift cards. Since 1999, Community Bankers of Iowa has hosted the Money Smart Week Poster Contest as part of April’s Community Banking Month festivities, and the Money Smart Week awareness campaign hosted by the Federal Reserve Bank of Chicago to increase financial literacy among children. This year, Money Smart Week events were held the week of April 18-25. For more information on Money Smart Week, visit moneysmartweek.org. 3rd Place Poster, by Breelle Streger, 3rd Grade, submitted by Fidelity Bank & Trust in Dyersville. Honorable Mention Poster, by Peyton Long, 4th Grade, submitted by First National Bank in Congratulations to the winners, and a BIG thank you to all of the community banks and schools throughout Iowa that participated Creston. If you have any questions about the Money Smart Week Poster Contest, please call the CBI office at 515.453.1495 or email Krissy Lee at klee@cbiaonline.org. in this year’s Poster Contest and promoted financial literacy in your communities. We’re already looking forward to next year! Get a better look at the winning poster designs on our website at: www.cbiaonline.org> Events> Community Banking Month> Money Smart Week Poster Contest 4 COMMUNITY BANKER UPDATE | JUNE 2015 ◄ Third Place Winner Breelle Streger displays her design with Fidelity Bank & Trust’s Market President Randy Ludwig and Dyersville Elementary 3rd Grade teacher Mrs. Ohnken (left) and Principal Mrs. Martin (right). Local contest winners show their designs and receive goodie bags loaded with prizes from F&M Bank execs. Upper left: Kate Loecke, 3rd Grade - St. Mary’s Elementary with Human Relations VP Deann McDonald; Upper right: Lauren Johnson, 4th Grade - West Delaware Elementary and Customer Service Rep Susan Scherbring; Left: Kylie Chesnut, 5th Grade, Maquoketa Valley Elementary. ◄ ◄ ◄ Second Place Winner Jessica Luna receiving her award from Northwest Bank’s Vice President Michael Scacci (left) and Regional President John Taets (right). Stacy Ferry of United Bank of Iowa and Janet Buman of Shelby County State Bank presented prizes to Harlan Community Elementary School Poster Contest winners (L to R): Theresa Deason, Taylor Bieker, Darbie Argotsinger, Teya Frohlich, Amanda Burris, Ella Plagman, Kami Stork & Cassidy Erlbacher ◄ First National Bank in Creston, ISSB and PCSB banks award their local Poster Contest Winners with Kindle e-Readers. L-R: CBI Honorable Mention Winner Peyton Long; CBI 1st Place Winner Riley Long; Nicole Lesan, ISSB; Dawn Loudon, PCSB Bank; Halle Evans; Sarah Young & Sharon Higgins, First National Bank in Creston; Emmet Long. COMMUNITY BANKER UPDATE | JUNE 2015 5 Join Us at CBI’s 44th Management Conference & Annual Convention July 15-17, 2015 REGISTER BY JUNE 15 & SAVE! Get in early and register at reduced rates! Get detailed info on events and more in the 44th Annual Convention brochure! Community Bankers of Iowa’s 44th Management Conference and Annual Convention represents the importance of community banks’ personal service and commitment to their customers and the communities they serve with the theme,“Where Everybody Knows Your Name.” The Convention strives to unite community bankers through education from nationally recognized speakers, access to the latest products and services, and numerous opportunities for networking, camaraderie, and the exchange of ideas with community bankers statewide. Meet up with old friends and new at the Kickoff Reception, on the lake during the Eleventh Annual Catch and Release Fishing Tournament, on the golf course during the Mixed Pair and Bankers’ Golf Tournaments, and at the Gala and PAC Auction. operative; motivational speaker Chip Eichelberger; comedic sendoff speaker Jeff Havens; and ICBA Immediate Past Chairman John Buhrmaster. Great breakout sessions are scheduled as well, featuring a federal Regulators’ Panel, Social Media Discussion Panel moderated by Chris Lorence with ICBA, and Trends in Data Breach Response with Dan Kramer from SHAZAM. Join us at the family reunion during CBI’s 44th Management Conference and Annual Convention, July 15-17, 2015 in Okoboji, Iowa. Additional information and registration is available online at www.cbiaonline.org. If you have any questions about the convention, please call us at 515.453.1495. By the time Convention is over, everyone will know YOUR name! Guest speakers this year include Jim Olson, former CIA Take A Look At This Guest Speaker Lineup! General Session Featured Speakers John Buhrmaster 6 Dr. James Olson Chip Eichelberger Jeff Havens COMMUNITY BANKER UPDATE | JUNE 2015 Regulators’ Panel James LaPierre Jeff Jensen Jim Schipper Trends in Data Breach Response Social Media Panel Dan Kramer Chris Lorence Not sure if you’ll attend CBI’s 44th Annual Convention? Here’s why you should! The fun you’ll have and the places you’ll go.... We Still need Donations! CBI PAC Auction Thurs. July 16, 2015 CBI’s Live and Silent PAC Auctions are being held during our 44th Annual Convention. We still need more items to be auctioned! If you’d like to donate cash or items to be put up for bids, download donation forms on the Convention page at cbiaonline.org and return them to the CBI office, fax to 515.453.1498, or email to cbia@cbiaonline.org. Pictures of donations may also be emailed to cbia@cbiaonline.org. Please return completed forms by June 12, 2015. Please bring all donated items to the registration desk in the lobby of the Arrowwood Resort in Okoboji, Iowa no later than Wednesday evening, July 15, 2015. Gather on the greens at the 44th Annual Convention’s Mixed-Pair and Bankers’ Golf Tournaments. Note that the CBI PAC cannot accept corporate contributions, anonymous contributions, or a contribution in the name of or on behalf of another person. Partner with us for your participation and bank stock loan needs. • Participation loans (commercial, agricultural, construction, operating lines and term loans) Cruise Lake Okoboji during the Eleventh Annual Catch and Release Fishing Tournament. • Bank stock & ownership loans • Bank building financing • Business & personal loans for bankers Gary Keller 701.371.3355 gkeller@bellbanks.com • Multi-family permanent financing Call one of us for quick response, competitive rates and flexible underwriting. Gene Uher 605.201.1864 guher@bellbanks.com Check out the great swag up for bids in the Silent & Live Auctions to benefit CBI’s PAC. bellbanks.com | Member FDIC 10115 COMMUNITY BANKER UPDATE | JUNE 2015 7 CBI Hosts First-Ever Peer Connection Forum: 40+ Community Bank Staffers Gather to Discuss Trends CBI’s new Community Banking Peer Connection Forum was held May 28 at Prairie Meadows Conference Center in Altoona, IA. Gathering to hear motivational and educational speakers were over 40 community bank staff in Marketing, Human Resources, Operations, IT, Compliance, Lending, and Director functional groups. The Peer Connection Forum event takes the place of the State Fair Conference, which is held only on the election year cycle. Coach Kevin Kush kicked off the event with a presentation based on his new book “A Piece of the Puzzle: Eight Traits of a Quality Teammate”. Kush, a football coach in Omaha’s Boys Town, dicussed traits needed to be a contributing member of a team: believing in the team concept, exhibiting selfless behavior, respect for others, handling adversity, adapting to change, accepting feedback, demonstrating high energy, and being accountable. Breakout session topics and speakers in the inaugural Peer Connection Forum included: • How to Survive a State Exam - Tracy Bergmann, Examiner, IA Division of Banking • Vendor Management - Kevin Edwards, Vantage Point Solutions • Branch Maintenance Optimization - Adam York, Equips • Succession Planning - Pat Marget, Executive Benefits Network • Trends in Data Breach Response - Dan Kramer, SHAZAM • Social Media in the Workplace - Bryan Martin, Merit Resources • Understanding Your Role as a Bank Director - Jeff Andersen, Dickinson Law • Truth & Fair Lending, and New Mortgage Rules - Bill Elliott, Young & Associates After lunch, SHAZAM’s EVP & CIO Terry Dooley broke down the latest in EMV chip cards and how to develop effective approaches during migration to chip technology. Dooley went on to outline the fundamentals of tokenization, the technology behind new payments systems like Apple Pay. The first-ever Peer Connection Forum closed with attendees in each functional group meeting in roundtable forums to compare notes on current banking industry trends and practices. These discussion group sessions are the unique feature of the Peer Connection Forum, intended as an educational and networking outlet for community bank staff below the CEO/President level. The Forum is co-sponsored by CBI’s Leaders of Tomorrow Group 8 COMMUNITY BANKER UPDATE | JUNE 2015 Community bank staff from all over Iowa witness keynote speaker Kevin Kush’s presentation at the first-ever Peer Connection Forum (LOT). For more information on LOT and how you can become a member, see the ad below or visit www.cbiaonline.org and check out the “Leaders of Tomorrow” page under the Programs header. Thank you to SHAZAM, 2015 Peer Connection Forum sponsor! Fuel in the Tank? MBS Aging Can Affect Your Bank’s Cash Flow Written By: Jim Reber, President & CEO - ICBA Securities Mortgage-backed securities (MBSs) can seem to community bank portfolio managers to be needy sorts. They can require feeding and watering that other securities do not. They generally have long stated maturities of up to 20 or 30 years. Virtually all of them have purchase prices well above par. And then there’s the uncertainty of when you get your principal back. Still, something about them makes MBSs attractive to community banks. They are the single biggest line-item in a typical community bank investment portfolio. Between them and their close cousin collateralized mortgage obligations (CMOs), they constitute about 40 percent of the total bond portfolio of banks nationally. Why do otherwise rational community bankers spend so much of their money, not to mention time, on high-maintenance securities? Cash on tap The advantages outweigh the negatives, obviously. The securities that community banks own are very high quality and very liquid. (MBSs in this space are either 20 percent or even 0 percent risk-weighted.) Since the principal amortizes monthly, they act like loans, and are viewed as loan surrogates to augment the balance sheet. Community bankers can choose very conservative versions, such as those with 10-year stated finals or highly prioritized principal “windows.” But the real reason for their popularity is that they begin paying back their principal immediately. This cash flow is not just a great equalizer; it makes MBSs superior in some ways to non-amortizing securities. The monthly return of investment provides a liquidity cushion, source of loan funding, or protection against unexpected deposit runoff. Then, too, are the bond mechanics. The periodic payback shortens the duration of the securities, and you will recall that duration is a measure of price risk. The declining “current face” of a mortgage security also leaves less on the books that can fall in price, given rising rates. (I’m assuming you, as a community banker, are averse to risk.) (Fuel in the Tank continued on page 21) COMMUNITY BANKER UPDATE | JUNE 2015 9 Development and Maintenance of an EFFECTIVE LOAN POLICY - Pt. 2* by James L. Adams, Supervising Examiner Federal Reserve Bank of Philadelphia Reprinted with permission of Community Banking Connections® Copyright 2015 Federal Reserve System. Smaller banks or banks offering fewer loan products may wish to include key type-specific underwriting criteria or standards within the general loan policy. No matter where policy underwriting criteria are included, the analysis of any borrowing request should address the basics of extending credit, including character (integrity), capacity (sufficient cash flow to service the obligation), capital (net worth), collateral (assets to secure the debt), and conditions (borrower and the overall economy). Watch future issues of Community Banker Update for Part 3 of this article. This article explores how lending activities can be administered and controlled through appropriate and sound underwriting criteria and practices that are governed by a sound loan policy.1 A loan policy must establish who is responsible for ensuring that the underwriting criteria (financial capacity, collateral, pricing, and terms) are appropriately structured, analyzed, and monitored. This article also touches upon the incorporation of documentation requirements and the ongoing maintenance of the credit files. Underwriting Criteria A loan policy must address key credit decision criteria and underwriting factors such as the purpose of the loan, required financial information, collateral, risk ratings (borrower and facility), pricing, and policy exceptions. It may include metrics that make a particular borrower, industry, or loan type acceptable; for example, the policy may note debt-to-income or specific debt service coverage (DSC) ratios, interest coverage ratios, loan-to-value requirements, or appropriate amortization periods. The policy should also address post-origination activities, such as ongoing monitoring and credit administration, including post-origination monitoring of loan covenants, obtaining financial information, and assessing the borrower’s ongoing ability to service the debt and ultimately repay the loan. In its simplest form, the underwriting criteria and loan approval process will drive the bank’s assessment and determination of a borrower’s creditworthiness. When underwriting criteria are strong, the loan portfolio should perform better and credit losses should be minimized. It is not uncommon, especially in larger or more complex banks, to have separate policies, guidelines, and documentation requirements that correspond to different loan types (such as commercial real estate, land acquisition and development, residential tract development, asset-based loans, and commercial and industrial). 10 COMMUNITY BANKER UPDATE | JUNE 2015 Financial Information The decision to lend should be based on a borrower’s ability to repay an obligation. Obtaining and reviewing loan applications along with the appropriate borrower information, both financial and collateral-related, are a vital part of determining creditworthiness. For lenders to appropriately analyze borrower information and support the loan approval, the information must be accurate and obtained in a timely manner. The loan policy must establish what financial information is required from a borrower and/or any guarantors both during the application process and while the credit remains outstanding. The frequency (monthly, quarterly, or annually) with which the information will be collected must be established, and the personnel responsible for obtaining the information should be identified. The information required to make a sound lending decision will be dependent upon what type of credit extension is requested and who the borrowing entity is (for example, a corporation or an individual). A corporate borrower will typically be required to supply more information than an individual borrower applying for a personal loan. Key sources of financial information for either party include tax returns, financial statements, and/or cash flow statements. For corporate borrowers, financial documents should typically be prepared by an accountant. For individual borrowers, personal financial statements should be as complete and thorough as possible. The bank may also require additional or more detailed information to assess the borrower’s financial condition. Any additional or special reporting requirements should also be articulated in the loan policy. The policy should specifically address the frequency of obtaining and refreshing borrower credit reports from credit reporting agencies. The loan policy should also outline what type of financial information is required for each type of borrower and extension of credit. Collateral When extending credit on a secured basis, lenders need to ensure that appropriate collateral valuations are obtained. When collateral is taken to enhance a credit and/or secure the ultimate repayment source of a loan, lenders must ensure that an appropriate lien is filed (perfected) and that the value (Loan Policy, Pt 2 continued on next page) (Loan Policy, Pt 2 continued from previous page) of the collateral is sufficient to cover the outstanding balance of the loan. Collateral valuation is required at origination and should be repeated on an ongoing basis to ensure that the assets maintain their value. Appropriately trained staff must be available to perform ongoing collateral monitoring. The loan policy should discuss the types of collateral that are acceptable and unacceptable for each loan type. The policy should also discuss documentation requirements for various types of collateral that may support the lender’s ability to exercise perfected liens. Real Estate Collateral A common form of collateral for many loans is some form of real estate. There are federal regulations and specific supervisory guidance that set standards for real estate lending and the valuation of real estate collateral.2 The most important element of managing real estate collateral is obtaining a credible appraisal of the underlying property. The Federal Reserve’s appraisal regulation requires institutions to obtain an appraisal for federally related transactions in excess of $250,000.3 An evaluation is allowed for transactions of less than $250,000. The regulation further establishes when appraisals are required, gives minimum standards for acceptable appraisals, and outlines the requirements for appraiser independence. Management must ensure that the regulatory requirements for real estate lending and appraisals are incorporated into their banks’ lending policies. Regulatory agencies have also provided comprehensive supervisory guidance with additional detail for managing real estate collateral. The “Interagency Appraisal and Evaluation Guidelines” were issued in December 2010 to assist institutions in establishing safe and sound appraisal programs.4 Other Collateral Types Other common types of collateral that often secure borrowings include: accounts receivable, inventory, equipment, and investment securities. In some cases, the loan policy may allow the approval of less-common collateral such as specialty vehicles, boats, or precious metals. Regardless of the type of collateral, the loan policy should outline acceptable procedures for valuing and monitoring the collateral. It should also require that the valuations be performed by individuals with the appropriate skill sets and credentials. As with all collateralized financing, the underlying collateral value serves as the basis for determining how much money should be advanced; therefore, the controls over the preservation and maintenance of the collateral should be outlined within the policy. Lenders should determine the collateral value at the time the loan is originated and then perform periodic inspections to determine the collateral condition and location, as well as whether any curtailments (reduction or paydown of outstanding advances) are needed to keep the loan balance in line with collateral values.5 The policy should also require that borrowers regularly report information about any collateral that is securing a loan (for example, the composition of the collateral as well as its dollar value, location, and compliance with established advance rates). Loan documents should also ensure that banks are able to gain access to collateral at their discretion. The policy should clearly describe how frequently collateral valuations will be performed. Typically, the frequency of valuations depends on the size of the exposure, the type of collateral, the location, and the established controls over the collateral. The borrower’s overall financial condition can also be a key factor in the timing of a collateral valuation. When a borrower’s financial condition deteriorates, the borrower may not be adequately maintaining the collateral, or a bank may find that collateral has been sold. This can have a negative impact on the bank’s ability to rely on the collateral for repayment. Perfection of Collateral When collateral other than real estate is taken to secure a loan, a lien on the collateral is filed with the appropriate local or state authority. Most transactions secured by personal property and fixtures are governed by Article 9 of the Uniform Commercial Code.6 The loan policy and procedures should clearly specify the filing requirements, since timing differences and filing locations vary from state to state. Failure to file a financing statement in a timely manner and/or in the proper filing location can compromise the security interest in the collateral. Unless the collateral is in the possession of the secured party, there must be a written security agreement that describes the collateral, and the agreement must be signed by the debtor. Institutions should regularly monitor lien filings to ensure that lien positions are maintained or that the perfected security interest in the collateral remains intact. Risk Ratings Management should establish an accurate and reliable risk rating system to help lenders make appropriate lending decisions and also establish sound monitoring criteria of the borrower’s financial and managerial condition. Risk ratings should significantly influence the ultimate lending decision and help management determine if additional covenants and/or controls should be implemented. Risk rating definitions and scales will vary among banks, but the risk rating framework should be sufficiently granular to assist lenders in determining pricing, fees, covenants, provisioning, and specific capital allocation. Risk ratings should also play a vital role in determining overall portfolio administration. Risk rating systems have evolved significantly over the past few years, including the implementation of dual risk ratings (separate borrower and facility ratings) and the significant increase in the granularity of the pass rating scale. While the details surrounding risk ratings may vary significantly among institutions, the risk rating process and philosophy should be clearly defined and incorporated into the loan policy. Pricing Elements of the loan policy may also influence pricing. Final pricing decisions can be complicated by competition from other lenders and the determination of appropriate premiums for default risk. Using a simple cost-plus loan pricing model requires that all related costs associated with extending credit are known before establishing interest rates and fees. A typical cost-plus model will consider the following four components:7 • The cost of the funds • Operating costs associated with servicing the loan(s) • Risk premium for default risk (considering the borrower risk rating and facility risk rating) • A reasonable profit margin on capital • Management should be able to establish a pricing baseline using such a model but will be required to make the appropriate adjustments to be competitive and to receive an appropriate return. (Loan Policy, Pt 2 continued on next page) Legal Disclaimer: The analyses and conclusions set forth in this publication are those of the authors and do not necessarily indicate concurrence by the Board of Governors, the Federal Reserve Banks, or the members of their staffs. Although we strive to make the information in this publication as accurate as possible, it is made available for educational and informational purposes only. Accordingly, for purposes of determining compliance with any legal requirement, the statements and views expressed in this publication do not constitute an interpretation of any law, rule, or regulation by the Board or by the officials or employees of the Federal Reserve System. COMMUNITY BANKER UPDATE | JUNE 2015 11 (Loan Policy, Pt 2 continued from previous page) Numerous other variables beyond those previously discussed affect pricing decisions, including loan type, payment structure, and borrowing and deposit relationships. This article does not discuss different pricing strategies but stresses that management must ensure that an appropriate pricing structure is established and implemented for each type of loan product offered. Management should continuously evaluate and adjust rates in response to changes in costs, competitive factors, or risks of a particular product type.8 Policy Exceptions Exceptions to policies and procedures should receive the appropriate level of approval and should be documented in writing.9 Even fundamentally sound credits may contain policy exceptions; such credits may not always conform to all aspects of the loan policy, but there may be mitigating circumstances that would justify the loan’s approval. The loan policy should establish processes and procedures for presenting nonconforming or exception loan requests received from creditworthy borrowers. After careful analysis, the exceptions that would give the lender comfort to approve the request may be approved or alternative structures may be presented. To ensure compliance with regulatory guidance,10 the policy needs to establish review and approval procedures for exception loans, including loans with loan-to-value percentages in excess of supervisory limits. Policy exceptions and any mitigating circumstances should be well documented and presented to the designated committee for approval. All approved exceptions should be appropriately tracked and monitored on an individual and collective basis. Frequent policy exceptions may indicate a loosening of credit underwriting criteria and/or a policy that is too restrictive. The underlying reasons behind frequently granted exceptions should be assessed and appropriate actions should be taken to ensure the policy is appropriately conveying the desired risk profile. Loan Commitments Loan approvals should be made in accordance with established underwriting guidelines and should be conveyed to the borrower in a formal commitment letter. While a commitment letter is not a promissory note, it is the document that contains the terms and conditions under which a bank will agree to extend credit. The commitment letter should be based on the approved terms of the loan and should be signed by both parties. It also should include, at a minimum: • • • • • • • • • • • Borrower(s) Guarantor(s) Amount of credit facility Interest rate and methodology used to calculate the interest rate Term or tenor Security or collateral Distribution of proceeds Borrower warranties Financial statements Appraisals Inspections Covenants Expiration or termination of commitment Acceptance and closing Loan Approval and Closing Once the commitment letter is returned with the borrower’s signature and all the necessary negotiations have been completed, 12 COMMUNITY BANKER UPDATE | JUNE 2015 formal loan documents can be generated. Borrowers should sign a new commitment letter if any changes that differ from the original approval are negotiated. The approval may also require the borrower and guarantors to submit (at least annually) financial information during the term of the loan. This will assist in the ongoing monitoring and review of the borrower’s financial condition and in determining the continued appropriateness of the credit and whether to grant renewals or extensions. Once signed, a loan approval or commitment letter can be routed to either the bank’s internal loan documentation team or to an outside attorney for the preparation of the formal loan documents. After the loan documents are prepared and the borrower (or the borrower’s attorney) has reviewed them, the bank and the borrower will meet for a formal loan closing during which all documents are signed and proceeds are advanced. Institutions should also have policies that govern the proper procedures for the disbursement of loan proceeds. Maintaining Appropriate Credit Files and Documentation The credit file is the repository for all information (financial and collateral) pertinent to the credit extension for the entire period that the credit extension remains outstanding. Within the credit file, lenders should appropriately document the entire credit relationship and provide internal and external reviewers with all information necessary to analyze the credit during its life. The policy should identify who is responsible for collecting and maintaining all the required information during the life of the loan and specify who is responsible for reviewing the adequacy of the loan documentation. The policy should also contain procedures for identifying, citing, and correcting documentation exceptions and the parties responsible for carrying out these tasks. The credit file should adequately document and confirm every aspect of the established underwriting criteria. For example, credit files should include all financial statements, credit reports, collateral inspection documents, past loan applications, memoranda, correspondence, and appraisals. Documentation requirements will vary according to the type of loan, borrower, and collateral.11 Conclusion Community banks are expected to have and maintain policies and procedures that provide an effective framework to control credit risk through sound underwriting criteria, appropriate credit file management, and sound documentation. While numerous loan policy topics and examples have been presented in this article and the previous one, the importance of tailoring the policy to banks’ activities cannot be overstressed. The underwriting criteria along with the credit file maintenance and documentation recommendations presented within this article are by no means all-inclusive. Notes * This article is the second of a three-part series. The first article, which is titled “Development and Maintenance of an Effective Loan Policy: Part 1,” appeared in the Third/Fourth Quarter 2014 issue of Community Banking Connections and is available at www.cbcfrs.org/articles/2014/q3-q4/development-and-maintenanceof-an-effective-loan-policy. The article discussed why it is important for a loan policy to define what is permissible and who has responsibility for ensuring lending activities are conducted in a safe and sound manner. The article covered loan policy development, policy objectives, permissible and impermissible loans, participations, portfolio mix and limits, lending department structure, and lending authority. It also discussed how each of these policy elements can vary depending on the activities and mission of a banking organization. The final article in the series, which will appear in a future issue, will discuss several (Loan Policy, Pt 2 continued on next page) (Loan Policy, Pt 2 continued from previous page) aspects of ongoing credit monitoring and credit file maintenance that need to be included in the loan policy. It will also address management information systems and reporting, loan review, loan workout, and the allowance for loan and lease losses. 1 See Board of Governors of the Federal Reserve System, Commercial Bank Examination Manual (CBEM), section 2040.1, “Loan Portfolio Management,” available at www.federalreserve.gov/boarddocs/supmanual/cbem/2000.pdf. Information Security Audit Bundle 2 The Federal Reserve Board’s real estate appraisal standards are found in Regulation H, subpart E, 12 CFR 208.50–51 for state member banks. For bank holding companies, the appraisal standards can be found in Regulation Y, subpart G, 12 CFR 225.61–67. • I nformationSecurity Audit 3 The Interagency Appraisal and Evaluation Guidelines were published on December 2, 2010, and explain real estate transactions that require appraisals and/or evaluations. The guidance provides federally regulated institutions’ and examiners’ clarification on the agencies’ expectations for prudent appraisal and evaluation policies, procedures, and practices. Appraisal — As defined in the agencies’ appraisal regulations, a written statement independently and impartially prepared by a qualified appraiser (state licensed or certified) setting forth an opinion as to the market value of an adequately described property as of a specific date(s), supported by the presentation and analysis of relevant market information. Evaluation — A valuation permitted by the agencies’ appraisal regulations for transactions that qualify for the appraisal threshold exemption, business loan exemption, or subsequent transaction exemption. • Penetration Test • V erifiesCompliance withExisting BankPolicyand Procedures • Vulnerability Assessment • S avemoneyby bundlingthese • Social Engineering services • SimilarScope& • DesignedExclusively ApproachasBank forBanks Regulators etermines • D Adequacyof SecurityControls 4 See Supervision and Regulation letter 10-16, “Interagency Appraisal and Evaluation Guidelines,” available at www.federalreserve.gov/boarddocs/srletters/2010/sr1016. htm. 5 See CBEM, section 2160, “Asset-Based Lending.” • F reeAccessto anAutomated Remediation TrackingTool 6 See CBEM, section 2080, “Commercial and Industrial Loans.” 7 See Matthew D. Diette, “How Do Lenders Set Interest Rates on Loans?” Federal Reserve Bank of Minneapolis, November 1, 2000, available at www.minneapolisfed. org/publications_papers/pub_display.cfm?id=3030&. Endorsed by: 8 See CBEM, section 2040, “Loan Portfolio Management.” 9 See CBEM, section 2040, “Loan Portfolio Management.” 10 See Regulation H, Appendix C to Part 208 — Interagency Guidelines for Real Estate Lending Policies, available at www.gpo.gov/fdsys/granule/CFR-2012-title12vol2/CFR-2012-title12-vol2-part208-appC/content-detail.html. UBB_CBI_CCad_0212_Layout 1 2/21/12 8:44 AM Page 1 11 See CBEM, section 2040.1, “Loan Portfolio Management.” Robb Nielsen (717) 369-0139 • robb@protectmybank.com www.protectmybank.com UNLOCKNEW CUSTOMER AND INCOME OPPORTUNITY WITH A TURNKEY CARD PROGRAM Check out these turnkey card programs from United Bankers' Bank (UBB) and the Independent Community Bankers of America (ICBA), two organizations dedicated to the success of community banking: Unlock Opportunity at Your Bank We’ve helped community banks create opportunity and secure a strong foothold in the payment market with successful bankcard programs for more than 20 years. For a detailed description of card options, marketing support and protections, contact us now, and we’ll get you started today. Your customers expect credit cards, merchant programs, and gift and travel cards through your bank. So why not give them what they want and retain those best customers, all while limiting your exposure to risk and added costs? Business Visa Convenience, cost savings and generous credit exclusively for small business owners. Retail Visa Platinum Competitively priced hometown credit enhances customer loyalty and encourages local spending. Merchant Program Gift and Travel Cards Attract new customers and generate added fee income with the hottest new card products on the market. Targeted payment solutions help local businesses grow while you control discounts and fees. America’s First bankers' bank founded to ensure Your Success 800.762.8140 or www.ubb.com Regency Cir. l Suite 310 l Omaha, NEIA68114 United Bankers’ Bank l| 10040 309 Court Avenue | Suite 235 | Des Moines, 50309 MemberFDIC FDIC www.ubb.com |l Member Shane Brown Bellefy 515.229.6512 515.851.0807 •• www.ubb.com Teresa COMMUNITY BANKER UPDATE | JUNE 2015 13 Telling Our Story Written By: Jack Hartings, Chairman of ICBA From the TOP Taking advocacy to the next level—that’s what community bankers did last month at ICBA’s Washington Policy Summit, and they have the results to prove it. With nearly 1,000 community bankers and industry advocates swarming the nation’s capital to advocate positive reform for our industry, community bankers stepped up and participated in more than 300 meetings with policymakers. Never shy about who you are and what you stand for, community bankers achieved tangible results at this year’s summit that are helping to drive the meaningful change we need. Because of you, the CLEAR Relief Act in the House (H.R. 1233) added 22 bipartisan cosponsors in just one week after the meetings to bring its total to 40. Not only that, the CLEAR Relief Act in the Senate (S. 812) has tacked on eight for 29 total bipartisan cosponsors. “The bottom line is that everyone on Main Street is impacted by crippling regulatory burden.” That’s results, community bankers! You should be commended for your efforts. You stood up and spoke out—many of you with real-life stories and testimonials about how regulatory burden is impacting your customers and community. That’s what our representatives on the Hill and regulators need to hear. They heard it loud and clear during ICBA’s Washington Policy Summit, thanks to all of the vocal community bankers who attended. But we can’t stop here. There are more stories that need to be told to illustrate the negative impact that excessive regulatory burden is having on real people and real communities— both of which depend on their community banks as a local source of funding. Story time isn’t over. In the pursuit to enact meaningful regulatory relief for community banks this Congress, the House Financial Services 14 COMMUNITY BANKER UPDATE | JUNE 2015 Committee leadership is seeking specific examples of how current regulatory requirements have hindered lending and ultimately harmed consumers. The committee is not looking for examples of how regulations have harmed bank profitability, but how they adversely affect your customers. ICBA is taking the lead to get your specific community banker stories to Congress. To that end, please share your specific examples with ICBA (see inset below). The committee is looking for examples of the loans that your bank would traditionally make but now cannot due to the current regulatory environment. No detail should be spared in sharing stories of customer impact. Areas to cover could include, but are not limited to, consumer, residential mortgage and small-business lending. Examples should be as specific as possible. And know that the staff at ICBA will redact sensitive customer information before your comments are passed on to the committee. So go ahead and tell your story, your customers’ stories, and your community’s story. The bottom line is that everyone on Main Street is impacted by crippling regulatory burden—not just the community bank. The sooner Congress knows just how much its actions affect everyday Americans, the better. And who better to illustrate that than the people who know their customers and community best—our nation’s community bankers? Jack Hastings is Chairman of ICBA, and President and CEO of The People’s Bank in Coldwater, Ohio. ICBA is making the case to Congress for community bank regulatory relief. Please share how regulations have negatively impacted your bank’s consumers by visiting: www.icba.org/beheard Praise for Small Ball Written By: Camden Fine, President and CEO of ICBA FINE POINTS Every baseball player dreams about smashing an extra-inning walk-off home run to win the World Series. Over and over again they can imagine that moment—that spectacular swing under the klieg lights before a roaring stadium crowd. What their imaginations too easily omit, however, are the months or even years of arduous, unglamorous work that is necessary to put anyone or any team in a position to clinch a season-capping championship in the first place. Sudden and dramatic victories, in baseball as in life, are rare. Success in any endeavor almost always results from a steady accumulation of hard-won singles earned over an entire season that, ultimately, lead to the last at-bat in a final championship game. This spring, after years of steady base-hit advocacy successes by ICBA, the federal Patent Trial and Appeal Board invalidated two dubious and abusive check-imaging patents that, when asserted, have seriously harassed far too many innocent community banks for far too long. Clearly a just and overdue victory, the PTAB declared uncalled for the DataTreasury Corp.’s flimsy patents that resulted in $350 million in settlement claims from the financial services sector, including community banks. “Even with tremendous administrative, legislative and judicial victories, the endgame against patent trolling isn’t over.” But this victory, which goes a long way to prevent costly and willfully baseless patent-infringement claims in the future, was neither sudden nor accidental. It resulted from years of ICBA advocacy, including our coordinated work with allies. The PTAB, in fact, was itself established three years ago by Congress through legislation ICBA vigorously advocated to shut down so-called patent trolls such as DataTreasury. Since then, just as importantly, numerous state legislatures have also enacted much stricter legal protections against patent trolling. Last year the U.S. Supreme Court also issued two decisive defeats for patent-troll claims. All of this has created a bad business climate for patent trolls, causing a notorious one, Automated Transactions LLC, to abandon litigation against a number of community banks. Even with these tremendous administrative, legislative and judicial victories, the endgame against patent trolling isn’t over. To further protect community banks, ICBA is continuing to call on Congress to advance legislation that would: • make permanent PTAB covered business method review of these “business method” patent-infringement claims; • require those asserting these kinds of patent infringements to provide clear and detailed information up-front, and; • ensure community banks receive sufficient legal protection against claims from third-party products, services and systems. These measures are important because DataTreasury’s claims have been just the tip of an iceberg of get-rich-quick legal schemes patent trolls have attempted. One Boston University study estimated that corporations paid at least $29 billion in various patent-troll costs in 2011 alone. As a lifelong, diehard St. Louis Cardinals fan, I admire the team’s storied ability to edge out crucial wins from sheer hustle and determination. The team has taught me that posting the W—not how you arrive at a winning score—is what counts. So rest assured, ICBA won’t stop working until we achieve whatever is necessary to protect community banks and their customers. We’ll do whatever it takes—home runs, base hits or even bunts if necessary—for however long it takes. Following Mr. Fine More than 1,000 people are following Camden Fine’s tweets @Cam_Fine— are you? Visit www.twitter.com/cam_fine. COMMUNITY BANKER UPDATE | JUNE 2015 15 Creighton Main Street Economic Survey Ernie Goss U N I V E R S I T Y Rural Mainstreet Economy Slows: Almost One in Five Bankers Reported Negative Impacts from Bird Flu May Survey Results at a Glance: • The Rural Mainstreet Index improved, but remained below growth neutral for May signaling slight pullbacks in economic activity. • Farmland prices declined for the 18th straight month, but with wide variations across the region. • Almost one in five bankers reported negative fallout from the avian flu outbreak. • Agriculture equipment-sales index dropped to a record low level. • Bankers identified rising regulatory costs as the top economic challenge to bank profitability for the next five years. OMAHA, Neb. – The Creighton University Rural Mainstreet Index for May rose slightly from April’s weak reading, according to the monthly survey of bank CEOs in rural areas in a 10-state region dependent on agriculture and/or energy. Overall: The Rural Mainstreet Index (RMI), which ranges between 0 and 100, climbed to 49.0 from 46.0 in April. “The stronger U.S. dollar continues to be a drag on the Rural Mainstreet economy. The strong U.S. dollar has made U.S. goods, especially agriculture and energy products, less competitively priced abroad. This has dampened farm income and the Rural Mainstreet economy,” said Ernie Goss, Jack A. MacAllister Chair in Regional Economics at Creighton University’s Heider College of Business. Farming and Ranching: The farmland and ranchland-price index for May climbed to 39.7 from April’s 33.4. “However, this is the 18th straight month the index has moved below growth neutral. But according to banker comments, there is great deal of variation across the region with many areas continuing to experience strong demand for farmland with little deterioration in farmland prices,” said Goss. Jeff Bonnett, president of Havana National Bank in Havana, Ill., said, “Although it is very true that commodity prices are too low to support current year farm operations, the idea of plummeting farmland values has no merit in our area. We have a recent example of a 240 acre irrigated piece in the southern part of our county that sold for $9,450 an acre.” The May farm equipment-sales index fell to a record low of 12.5 from 15.6 in April. The index has been below growth neutral for 22 straight months. “With farm income expected to decline for a 16 COMMUNITY BANKER UPDATE | JUNE 2015 second straight year, farmers remain very cautious regarding the purchase of agricultural equipment,” said Goss. Banking: The May loan-volume index soared to 79.6 from 69.0 in April. The checking-deposit index sank to 43.8 from April’s 50.1, while the index for certificates of deposit and other savings instruments increased to 39.7 from April’s 38.0. This month, bank CEOs were asked to identify the greatest economic challenge to banking operations over the next five years. Approximately, 45.8 percent of the bank CEOs named rising regulatory costs as the top threat to their bank’s profitability. More than one in five, or 20.8 percent, indicated growing competition from Farm Credit and credit unions represented the greatest threat over the next five years. Approximately 10.4 percent and 8.3 percent identified slow growth and farm foreclosures, respectively, as the number one challenge to their bank’s profitability over the next five years. The remaining 14.9 percent named other factors challenging their operating income over the next five years. Hiring: Despite weaker crop prices and pullbacks from businesses with close ties to agriculture and energy, Rural Mainstreet businesses continue to add workers to their payrolls. The May hiring index rocketed to 61.5 from April’s much lower, but solid 54.2. “Rural Mainstreet businesses continue to hire additional workers. While the rate of new hiring is healthier in urban areas of each state, Rural Mainstreet communities are growing jobs at a solid, but slower pace,” said Goss. Confidence: The confidence index, which reflects expectations for the economy six months out, sank to 41.5 from 47.0 in April. “The impact of the avian flu had a clear and negative impact on the outlook of bankers in the region,” said Goss. “We asked bankers about the fallout from the avian flu outbreak. Almost one in five of the bankers, or 18.7 percent, reported negative impacts from the outbreak. However, almost one-half, or 48.9, expect negative impacts from the bird flu if it should spread to their area,” said Goss. Home and Retail Sales: The May home-sales index jumped to 66.0 from April’s 58.2. The May retail-sales index increased to a weak 49.0 from 44.0 in April. “We have yet to measure any upturn (Rural Mainstreet continued on next page) (Rural Mainstreet continued from previous page) America, created the monthly economic survey in 2005. in retail sales stemming from the downturn in fuel prices,” said Goss. Each month, community bank presidents and CEOs in nonurban, agriculturally and energy-dependent portions of a 10-state area are surveyed regarding current economic conditions in their communities and their projected economic outlooks six months down the road. Bankers from Colorado, Illinois, Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, South Dakota and Wyoming are included. The survey is supported by a grant from Security State Bank in Ansley, Neb. Colorado: After rising above growth neutral for 11 straight months, Colorado’s Rural Mainstreet Index (RMI) has declined below the 50.0 threshold for the last four months. The RMI improved to 47.7 from April’s 43.0. The farmland and ranchlandprice index advanced to 50.9 from April’s 35.6. Colorado’s hiring index for May advanced to 62.4, from 50.5 in April. Dale Leighty, CEO of First National Bank of Las Animas reported, “Recent rains have changed our outlook for the better.” This survey represents an early snapshot of the economy of rural, agriculturally and energy-dependent portions of the nation. The Rural Mainstreet Index (RMI) is a unique index covering 10 regional states, focusing on approximately 200 rural communities with an average population of 1,300. It gives the most current real-time analysis of the rural economy. Goss and Bill McQuillan, former chairman of the Independent Community Bankers of Illinois: The RMI for Illinois rose to 49.2 from 45.6 in April. The Illinois farmland-price index increased to 42.9 from April’s 39.2. The state’s new-hiring index expanded to 59.2 from 53.3 in April. Iowa: The May RMI for Iowa advanced to 52.1 from April’s 45.4. Iowa’s farmland-price index for May climbed to 52.3 from April’s 42.1. Iowa’s new-hiring index for May jumped to 62.9 from April’s 55.7. (Rural Mainstreet continued on next page) Tables 1 and 2 summarize survey findings Next month’s survey results will be released on the third Thursday of the month, June 18. Table 1: Rural Mainstreet Economy One Year Ago and Last Two Months: (index > 50 indicates expansion) May 2014 April 2015 May 2015 Area economic index 55.6 46.0 49.0 Loan volume 75.4 69.0 79.6 Checking deposits 54.8 50.1 43.8 Certificates of deposit and savings instruments 40.3 38.0 39.7 Farmland prices 46.7 39.4 39.4 Farm equipment sales 33.6 15.6 12.5 Home sales 63.9 58.2 66.0 Hiring 64.0 54.2 61.5 Retail business 51.7 44.0 49.0 Confidence index (area economy six months out) 51.6 47.0 41.5 Table 2: The Rural Mainstreet Economy, May 2015 Percentage of bankers reporting Regarding the current avian or bird flu outbreak, what has been the impact thus far to your area economy? If the bird flu spreads to your area, or in your area, what impact do you expect it to have on the area economy? For a five-year time horizon, which of the following represents the biggest economic challenge to your banking operations and/or profitability? Significant Costs Cost but not significant Little or no cost A positive from higher livestock prices 4.1% 14.6% 79.2% 2.1% Significant Costs Cost but not significant Little or no cost A positive from higher livestock prices 12.7% 36.2% 46.8% 4.3% Rising Regulatory costs Increasing competition from Credit Unions & Farm Credit Slow or negative economic growth Farm foreclosures Other 45.6% 20.8% 10.4% 8.3% 14.9% Follow Ernie Goss on Twitter: www.twitter.com/erniegoss For historical data and forecasts, visit: www2.creighton.edu/business/economicoutlook/ COMMUNITY BANKER UPDATE | JUNE 2015 17 (Rural Mainstreet continued from previous page) Kansas: The Kansas RMI for May dipped to 47.5 from April’s 49.2. The state’s farmland-price index for May fell to 33.9 from April’s 57.1. The new-hiring index for Kansas declined to 55.6 from 67.7 in April. According to Michael Johnson, CEO of the Swedish American Bank in Courtland, “20 tornadoes in one night. Devastating but no lives lost. (It is) amazing to see how our communities pull together to help their neighbors when all is lost.” Minnesota: The May RMI for Minnesota rose to 50.1 from April’s 45.2. Minnesota’s farmland-price index increased to 42.0 from 32.4 in April. The new-hiring index for the state climbed to 58.8 from April’s 47.9. Missouri: The May RMI for Missouri grew to 48.0 from 41.8 in April. The farmland-price index for May rose to 36.2 from April’s 16.3. Missouri’s new-hiring index soared to 56.5 from April’s 35.1. Nebraska: The Nebraska RMI for May increased to 47.8 from 45.7 in April. The state’s farmland-price index slipped to 39.0 from 39.4 in April. Nebraska’s new-hiring index grew to 57.6 from April’s 53.1. Larry Rogers, executive vice-president of First Bank of Utica, “Because of the benefits of raising seed corn, we are somewhat insulated from the effects of falling grain prices.” North Dakota: The North Dakota RMI for May climbed to 53.9 from April’s 47.8. The farmland-price index jumped to 74.9 from 39.4 in April. North Dakota’s new-hiring index increased to 72.0 from April’s 63.0. South Dakota: The May RMI for South Dakota expanded to 50.5 from April’s 44.1. The farmland-price index for May expanded to 44.5 from April’s 32.1. South Dakota’s new-hiring index rose to 59.8 from 47.6 in April. Wyoming: The May RMI for Wyoming advanced to a weak 48.2 from last month’s 44.3. The May farmland and ranchland-price index expanded to 42.3 from April’s 35.8. Wyoming’s new-hiring index increased to 59.2 from April’s 49.2. CBI Is Looking for a Membership Development Director CBI is searching for a new Membership Development Director, who will be responsible for membership retention and growth as well as services penetration and revenue growth. The incumbent will directly market, promote and sell membership benefits and endorsed services to member and non-member community banks throughout the state of Iowa. They will also be responsible for attending CBI-sponsored events and conferences, reporting bank trends and needs to the Board of Directors monthly, and coordinating committee and peer group meetings. The Membership Development Director will be the central contact for CBI membership. Successful candidates must have experience in a relationship-building sales environment, and knowledge of the banking industry is preferred. The position also involves extensive state-wide travel, with the main office in West Des Moines. To apply, contact Don Hole at dhole@cbiaonline.org, call 515-453-1495, or see our ad in CareerBuilder.com. 18 COMMUNITY BANKER UPDATE | JUNE 2015 Top 5 Things to Do in 2015 to Prepare for Same Day ACH Written By: Jen Kirk, AAP, Director, Industry Relations - EPCOR On May 18, the NACHA membership approved a new ACH Rule on Same Day ACH. This Rule will be implemented in three phases with phase 1 going into effect September 2016, but there is plenty a bank can do now to prepare for this epic change. Here is my list of “Top 5 Things Your Bank Should Begin Doing Now”: 1. Become familiar with the Same Day ACH Rule. This is a phased implementation approach. Same Day ACH credit funds availability rules are not defined until Phase 3. There are a lot of myths and ‘hear-say’ about the Same Day ACH Rule. Make sure you know what rule actually says. The new Rules language can be found at www.nacha.org/rules/sameday-ach-moving-payments-faster. 2. Anticipate the staffing impact of Same Day ACH. Work with your processors to see what they are planning to automate and what will be manual for your bank. Since this is completely new, you must also expect the unexpected. 3. Understand that this Rule is mandatory for RDFIs. RDFIs will not be able to opt-out of NACHA’s Same Day ACH Rules. RDFIs must plan to accept same day credits and debits, and must follow the ACH Rules as they pertain to funds availability, posting and exception processing. 4. Begin discussions on whether you will allow Originators to send same day ACH. This is intended to be a premium service to your originators. This service is perfect for contingency on missed payroll files, but are there other use cases for Same Day ACH that may generate revenue for your bank? Do you have business clients who would benefit from this service? Just as with any ACH origination services, there is no mandate to offer Same Day ACH origination services. 5. Look for resources, tools and education from your Regional Payment Association. Your Regional Payments Association, through their relationship with NACHA, has been actively tracking the Same Day ACH Rule proposal. If they are not doing so already, they are planning to offer training, newsletter articles, tools and resources to help you implement Same Day ACH. Jen Kirk is Director, Industry Relations, for EPCOR – a regional payments trade association devoted to providing timely and relevant payments education and support to over 2,300 financial institutions throughout the Midwest. COMMUNITY BANKER UPDATE | JUNE 2015 19 News from CBI Affiliate & Associate Members UBB Reports Strong Earnings for 2014 JMFA Wins AMA Houston Crystal Awards United Bankers’ Bancorporation, Inc., (UBBI) reported strong consolidated earnings for 2014 and announced the election of its Board members at its annual shareholders meeting. UBBI is the holding company for United Bankers’ Bank (UBB). The annual meeting was held recently at The Westin Minneapolis in Edina, MN. JMFA, the leading consultant for banks and credit unions nationwide, received top honors at the 29th Annual American Marketing Association (AMA) Houston Crystal Awards Gala. JMFA’s New Overdraft Privilege Program marketing endeavors were recognized as Best in the Businessto-Business Marketing Campaign and Two-Dimensional Printed Direct Mail Campaign categories. William C. Rosacker, President of United Bankers’ Bancorporation, Inc., reported that UBBI had a consolidated net income of $5,132,455 in 2014 and total assets of $788,125,954. “I’m pleased to report that our performance in 2014 was strong and continues to demonstrate our strength and stability for the future,” commented Rosacker. “We are certainly honored to receive this recognition from the AMA for the efforts that went into our 2014 marketing initiatives, as well as the results,” said John M. Floyd, chairman and CEO. “These earnings are reflective of the success our customer banks are having as the main street economy continues to improve,” said Rosacker. “We are particularly pleased with the growth in our loan portfolio as member banks are turning to UBB for help in funding growth to their communities. As we look towards the future, we continue to research and develop new and innovative products and services that will enable community banks in better serving their customers.” In addition to surpassing initial marketing objectives, the campaigns presented Accepting the AMA Houston Crystal Award for an important message JMFA are: (front row, l to r): John M. Floyd, regarding the need for chairman/CEO; Cher Floyd, COO; Stefani financial institutions to Soza, marketing director. Back row, Kathy provide full disclosure to Morales, chief administrator; John Cohron, account holders about how EVP, Operations and CIO; and Brooke Stuewe, their transactions will be marketing & strategic sales manager. handled. “As a long-time advocate of transparent financial services, we are committed to building relationships by helping our clients improve their profitability while they provide products and services that are beneficial to their account holders,” Floyd said. Dick Behl, President of Farmers & Merchants State Bank of Scotland, South Dakota, will serve a consecutive one year term as the UBBI Board Chairman. UBB also announced the re-election of Gregory Traxler of First National Bank Le Center, Le Center, Minn., as UBBI Board Vice Chairman, and Greg Raymo of First State Bank Southwest, Worthington, Minn., as a new Board member. Retiring from the UBBI board of directors was Wayne Finnern of Madelia, Minn. For more information on CBI Associate Member UBB, visit ubb.com. The Crystal Awards winners are selected based on the effectiveness of their marketing and communication success. This year’s judging included more than 360 entries in 80 categories. For more information on CBI Endorsed Member JMFA, visit their website at www.JMFA.com or call (800) 809-2307. Whitfield & Eddy Recognized by Chambers USA Whitfield & Eddy, P.L.C. attorneys Tom Burke and Mark Rice were recognized by Chambers USA in the area of Corporate/ Mergers and Acquisition, Banking and Finance – Iowa. Kara Sinnard was also recognized in the area of Real Estate – Iowa. Burke, Sinnard and Rice are members of the firm’s Business and Banking practice group and work with banks and financial institutions. 20 COMMUNITY BANKER UPDATE | JUNE 2015 Chambers Iowa is researched by one dedicated researcher who speaks to leading firms, clients, and government officials to recommend leading firms and attorneys. Chambers and Partners, based in London, England, publishes guides in 185 jurisdictions throughout the world and have been ranking the best lawyers and law firms since 1990. Visit www.whitfieldlaw.com for more information about CBI Affiliate Member Whitfield & Eddy. (Fuel in the Tank continued from page 9) Youth is served Prepayment “speeds” as they relate to the ages of MBS pools have interestingly changed dramatically in the last seven years. Until the Great Recession, it was typical for a given MBS security to prepay at gradually faster speeds until, say, five years had passed. By that point, or so the logic went, a borrower that was inclined to refinance or move would have already done so, as equity built up and the business cycle probably provided an economic opportunity to recast the debt. The subsequent slowdown is called “burnout.” Since 2009, something strange has happened. In recent years, this trend has become somewhat distorted. The pools with the newest loans have sometimes prepaid faster than seasoned pools for borrowers with marginal rate incentive. This phenomenon is the result of stricter underwriting. New loans have lower loanto-value ratios, lower debt-to-income ratios and more complete income verification. As a result, the homeowners can refi almost immediately after purchase, given a sufficient drop in mortgage rates. This should mean that the “burnout” stage (in which speeds permanently decline) arrives earlier and durations remain quite elevated for longer. The corollary to this is that the cash flow on the front end is greater, which may be what an investor desires. rate variety, or ARMs. Virtually all ARMs these days have a fixedrate period for anywhere from three to 10 years before they begin to float. This period has been designated the weighted-average roll, or “WAR” by bond analysts, and is a good indicator as to when the loans in that pool may prepay. ARM borrowers have a period in mind that they intend to stay in a house, and will fix the period to correspond to this time frame. It is typical for a floating-rate pool to see huge prepay increases as the WAR approaches. So, ARM investors can simply hear what the borrowers are saying by paying attention to that variable. Fixed-rate MBSs and ARMs can still command some significant premium prices. As of this writing, 15-year Fannie Mae 2.5 percent pools are priced at more than four points of premium. Since we have seen amply that fast prepayments will compromise yield (even if they provide additional liquidity), it behooves the investor to examine the nuances embedded. The age, cohort and WAR of a pool are great ways to derive value in the MBS market. Jim Reber is president and CEO of ICBA Securities and can be reached at 800-422-6442 or jreber@icbasecurities.com. Floater fables Another subset of the mortgage securities market is the adjustable- COMMUNITY BANKER UPDATE | JUNE 2015 21 Connection Quandary After offering all the necessary digital deliveries, what should I do now? Written By: Chris Lorence, EVP & Chief Marketing Officer - ICBA Just 16 years ago community banks were leaning into the idea of Internet banking and bill payment. Many bristled at the thought of anyone in their right mind using the Internet to transact banking business, much less pay their bills. Ten years before that was the argument about whether people would use an automated teller machine. The fact is that your customers’ needs are pretty consistent, but their means of access have definitely evolved. With a quickly evolving culture and societal reliance on mobile technology, community banks are quickly adapting to new customer demands. However what may be missing in the quest for expanding access is remembering to ask for their business: all their business. All too frequently opportunity slips out the backdoor when technology is relied upon to replace an important step in a process. As consumers and small businesses use the Internet to seek out information, including the “best deal,” many unknowingly complicate their lives in an attempt to save money or time. While there are definitely price shoppers, there are just as many convenience and value shoppers; those people who are willing to pay a little more for better service. What are you doing to capture all the business your customers have to offer? What should you be doing right now? Ask yourself these three questions: • If you took a good, hard look at your existing customer base, how many additional relationship opportunities exist for you? Mortgages, credit cards, auto loans, investments, college financing—the list goes on and on. • Does your community bank have a marketing culture, where your staff members instinctively ask customers for more of their business than the single opportunity presented? When someone comes into your community bank seeking a mortgage loan, why not pre-approve him or her for a credit card and an auto loan? When reviewing a credit bureau upon opening a new account, why not ask what the rate is on the customer’s existing mortgage or credit card, or perhaps ask how many months are left on that RV loan so you can bring the business to your bank? Certainly, for consumers there is value in the convenience of having one website to visit, one place to call, one relationship to manage. But, yes, even in today’s fast-paced, mobile-empowered world, people are still actually willing to pay a market rate for the value of a great relationship. Understanding budgets are tight and compliance requirements are even tighter, marketing in traditional ways—like statement stuffers and advertising campaigns—might be outside the realm of possibilities. However, a conversation with a current customer that ends up asking for more business is still free. So why not start one? Chris Lorence (chris.lorence@icba.org) is ICBA’s executive vice president and chief marketing officer. • As a segment of your customer base grows to rely on bank transactions via the Internet and mobile technology, how are you capturing more of their business remotely? Are you staying current on community banking news? Get Some CommonCENTS CommonCENTS is a weekly e-newsletter that keeps you informed of current organization activities and community banking news, delivered to your email inbox every Friday. Is everyone at your bank receiving CommonCENTS? If not, email CBI at cbia@cbiaonline.org with a list of names and email addresses that you would like added to the recipient list. If you would like to submit news and events from your bank for inclusion in the weekly e-newsletter, please contact Krissy Lee at klee@cbiaonline.org. 22 COMMUNITY BANKER UPDATE | JUNE 2015 See Chris at the Bankers’ Roundtable Breakfast and the Social Media Discussion Panel breakout session at CBI’s 44th Annual Convention, July 15-17, 2015. Visit cbiaonline.org for details.