Manual handling - Speedy Services
Transcription
Manual handling - Speedy Services
Manual handling Supervisor’s guide Safety from the ground up | A journey to competence “Workers on site aren’t always aware that equipment is available to help them move materials, so they end up carrying them. You see people carrying things they really shouldn’t, like sheets of plasterboard up and down stairs.” Site Manager 02 A journey to competence Construction remains a dangerous industry A major new study on competence A new and enhanced Safety from the ground up programme Construction accounts for about 5% of all employees in the UK but also for 27% of all fatal accidents and 9% of all reported major injuries. Competence has been at the heart of health and safety legislation, and the HSE’s guidance on ‘best practice’, since the eighties. In 2001 the high level of fatalities prompted the HSE to hold a Revitalising Health and Safety Summit which set stringent targets for improvements to health and safety performance by 2010. Research has confirmed that our customers not only agree with Pye Tait’s idea on new competence but that many are already including behaviour in their safety education programmes. In 2011/12 there were 49 fatalities in construction. In 2010/11 there were 50 fatalities, 4,000 serious injuries, 5,000 new cases of cancer, 36,000 new cases of work-related ill health and 2.3 million working days lost in construction. That same year over five million workers across all industries were exposed to vibration and two million of these at a potentially dangerous level.* To check on progress, the HSE and ConstructionSkills commissioned Pye Tait Consulting, a leading educational research company, to conduct a major study in 2010 to evaluate the standards of competence in the construction industry. Working at height is the HSE’s top priority but the effect of dust (a major cause of cancer and serious lung diseases), manual handling injuries (particularly back damage) and hand arm vibration all cause concern. Their report ‘A commentary on routes to competence in the construction sector’ (2011) confirmed that improving standards of competence is critical to reducing accidents and ill health. While much has been done to reduce accidents and ill health, construction remains a dangerous industry. Amongst the report’s recommendations was the idea that, like the aviation and nuclear industries, the definition of competence should be expanded beyond skills and knowledge to include a ‘third’ leg of ‘human factors’ or behaviour and attitudes. This they called ‘new competence’. This guide is designed to help supervisors and site operatives understand more about reducing accidents and ill health and the role of behaviour and attitudes in improving competence. * Source: HSE As Speedy has led the rental industry in promoting safety ‘best practice’ for many years, it was natural that we should update our existing, award-winning Safety from the ground up campaigns with the concept of new competence. Aimed at site supervisors This guide has been produced to help everybody involved with manual handling understand the issues involved and the products available to make work easier, safer and more efficient. It is aimed principally at site supervisors and managers. By ‘supervisor’ we mean anyone, regardless of job title, who has responsibility for involving a co-worker in a task that exposes them to risk of any kind. Now part of One Plan, our overarching sustainability strategy, the new and enhanced Safety from the ground up programme will help customers reduce accidents and ill health through improved competence in three ways: • Updated communication materials with a focus on behaviour and attitudes • An online library of 40 product familiarisation/reminder videos • A comprehensive range of training solutions. The programme still focuses on the key safety themes of working at height, hand arm vibration, manual handling and dust control. Our thanks We gratefully acknowledge the help of Working Well Together, ConstructionSkills, Pye Tait, OPERC, our suppliers, customers and the UKCG for their help and support in preparing this Safety from the ground up programme. 03 A new definition of competence Competence is skills, knowledge AND behaviour Pye Tait Consulting found that the construction industry has traditionally adopted a relatively narrow approach to competence – concentrating on the two dimensions of skills and knowledge while encouraging awareness of health and safety. They also found that most accidents result from human error, either through poor performance, for whatever reason, or the individual’s inability to recognise or predict potentially hazardous situations. They noted that in other high-risk sectors, such as the nuclear and aviation industries, greater consideration is given to the human factors of behaviour and attitudes in their approach to safety education. Their report recommended that the construction industry should adopt the concept of new competence where human factors such as behaviour and attitudes, as well as skills and knowledge, are factored into safety training and education. 04 They described these human factors as having three component parts: • No active social life - no football, no fishing, no golf • Self-awareness: where the operative considers him or herself and their personal role in the process • Situational awareness: where the unexpected is considered and assumptions based on habit or mind mapping are challenged • Risk awareness: which requires a broader appreciation of risk beyond standard assessment. New competence explained A simple example of new competence is a person driving a vehicle. Competence (skills and knowledge) ensures the driver can control the vehicle, even in difficult circumstances. • No income - financial stress and family pressures • Back damage causes long-term pain and suffering • Back damage accounts for 4.5m lost working days per year Manual handling Safety from the ground up Call: 0845 600 4569 E-mail: sftgu@speedyservices.com Visit: speedyservices.com/sftgu New competence (skills, knowledge, behaviour and attitudes) ensures the driver can control the vehicle and that the driver has the added awareness of themselves (their health and mental state) and their ability to concentrate on the road and its potential, as well as actual, hazards. This awareness also extends beyond their own vehicle to other vehicles and the wider surroundings (e.g. the closeness of a school entrance or the existence of a park right beside the road). This better way of thinking helps reduce the risk of an accident. On a construction site it means that operatives not only understand the task, the techniques, tool selection and the risk assessment process, but also learn to think about their personal role in the process including their surroundings, circumstances and their current state of mind. In short, all the things that could affect their performance and ultimately their safety. Self-awareness Get to know yourself People often cause accidents People often cause accidents but very rarely on purpose. Sometimes it’s through ignorance but mostly it’s by mistake or omission, lack of thought, misjudgement or a lack of concentration. Many of these failings can be brought on by other factors such as worry or stress which can distract. A late night can affect judgment and domestic disputes or other emotional upsets can affect attitude, concentration and performance. Encouraging operatives to think about these issues and consider their personal role in the process could help protect them and their colleagues from accidents. Self-awareness means considering your own personal role in the process. A late night can affect judgement and domestic disputes, stress or other emotional upsets can affect attitude, concentration and performance. Supervisor’s tip: create a positive health and safety culture Create a positive health and safety culture by encouraging co-workers to raise concerns, whether professional or personal, relating to health and safety issues without fear of blame, victimisation or ridicule. 05 ss Situational awarene Expect the unexpected Situational awareness means taking note of the broader context in which the work takes place. Stopping to think and challenge assumptions. Today might not be like yesterday. The unexpected risk Situational awareness means taking note of the broader context in which the work will take place. Stopping to think for a moment to challenge assumptions, considering the possibility that today might not be like yesterday and to be conscious that accidents happen when you least expect them. In the rush to get things done, even previously recognised situational risks can cause accidents. Situational awareness is also about what the experts call ‘personal scenarios’ or mind maps. These are pictures that we hold in our mind to help us to make decisions quickly. This kind of mental shorthand is a human strength. However, it can lead to problems too. The common complaint ‘who left that there?’ or ‘who changed that, it wasn’t like that this morning?’ usually comes from someone who has just had a non-fatal accident – tripping over an obstruction or falling down a small hole or the equivalent. They forgot that situational awareness is an on-going thing – an assumption about what should be there can be the last assumption you ever make. 06 • Manual handling equipment prevents injury and damage to materials • Include manual handling as part of your risk assessment • Remember the TILE approach - Task, Individual, Load and Environment • Think smart, plan ahead Manual handling Safety from the ground up Call: 0845 600 4569 E-mail: sftgu@speedyservices.com Visit: speedyservices.com/sftgu Supervisor’s tip: promote hazard-spotting Implement or promote the use of a hazard-spotting exercise in first day inductions. This can grow into a continuous hazard reporting scheme where employees are encouraged to report hazards to supervisors. Consider running a reward scheme. Risk awareness Think outside the box The out-of-context risk Risk awareness leads on from self and situational awareness. It includes the risks that might relate to personal issues such as age and eyesight but also language and experience. • Think about the additional risks from new tasks and unfamiliar surroundings The truly self-aware operative will recognise when risks are increased due to the fading daylight and the fact that, for example, their eyesight, or that of the operative for whom they are responsible, is not as good as it once was. Risk awareness means recognising that risk can be increased due to issues such as fading light, age, experience and language or working in unfamiliar surroundings, called ‘out-of-context risk’. • Consider associated risks such as bad light, inexperience, age, language • Competence is skills, knowledge AND behaviour Manual handling Safety from the ground up Call: 0845 600 4569 E-mail: sftgu@speedyservices.com Visit: speedyservices.com/sftgu Perhaps the best example of human factors affecting this aspect of safety is what Pye Tait call ‘out-of-context risk’. This is where accidents occur because an operative has been moved, perhaps temporarily, from their normal job or even their usual place of work. Or, when they are asked to move and unfamiliar load in unusual circumstances, such as moving an awkward piece of machinery up a staircase. Supervisor’s tip: remind co-workers about out-of-context risk Remind co-workers about out-of-context risk. That’s the extra risk associated with undertaking tasks that they are not familiar with, such as moving unusual loads, or when they are working in unfamiliar surroundings. 07 Manual handling the uncomfortable truth Back and muscle-related injury* 80% of people suffer back pain at some point in their lives. More than 207,000 people will suffer from work-related back pain each year and 4.5 million working days will be lost as a result. For some, this can mean long term suffering and a serious reduction in earning potential and quality of life. We can reduce the risks of incurring these injuries, and the pain and suffering, by giving more thought to the process of handling heavy or awkward objects and by using lifting and handling aids more often. Manual handling accidents cause 63% of back and upper body injuries which is why the HSE and the construction industry are working so hard to reduce this kind of accident. 08 Who is affected Site experience Manual handling injury can happen to anyone, anywhere and in any type of job because most of us will need to move a heavy or awkward object at some time or another. Site research conducted by Speedy highlighted the following: It could be in an office moving a box of brochures or lifting a slab of concrete on a construction site but, in all cases, just a few seconds thought to consider the approach to the manoeuvre could prevent a serious manual handling injury occurring. • 70% of operatives were unaware of legislation or guidelines The benefits of safe and efficient handling Safe and efficient handling of heavy or awkward objects has many benefits: • Reduces injury and accidents • 40% of operatives didn’t see manual handling as a problem • Makes the working day easier • Most operatives were unaware of the handling aids available • Reduces lost man days • Improves productivity and efficiency • Handling aids aren’t used because they’re not available on-site • Saves time and money • 44% thought it was quicker to move loads without equipment • Meets social and corporate responsibilities • 45% believed that handling aids improved productivity • Enhances employer/employee relations. • Improves quality of life • Helps discharge legal responsibility • 40% said they could use handling equipment more. The research shows that many operatives underestimated the seriousness of manual handling injury. They were often unaware of the equipment available and how it could make the handling process quicker, safer and easier. * Source: HSE in a p k c a b f o y m to a n a e h T a layman’s guide Spinal cord This is the vital cable of nerve tissue which relays messages between the brain and other parts of the body. Vertebrae The spine is made up of 33 ring-like bones called vertebrae that protect the spinal column. Back pain Four out of five of us will have a bout of back pain at some time in our lives. It affects men and women equally and occurs at all ages. Doctors refer to most back pain as simple ‘mechanical’ back pain, often due to muscle spasm caused by muscular fatigue and strain. Back pain can also be due to ‘wear and tear’, typically of the discs – the “shock absorbers” of the spine – causing a disc ‘prolapse’ sometimes called a ‘slipped disc’. How your back works The spine has a natural ‘S’ shape and is well designed to provide strength, flexibility and shock-absorbing capacity whilst at the same time stability and stiffness. As the spine moves away from its natural ‘S’ shape e.g. by incorrect posture or lifting technique, two things happen. The forces acting on the back increase and the ability to support external loads is reduced, which results in the back being more susceptible to injury. Your spine is a complex and flexible structure of bones (vertebrae), muscles, tendons and ligaments which work together to support your body and allow you to move. The spine works by transferring the weight of your head and trunk onto your pelvis. The spine also protects your delicate spinal cord. The vertebrae are separated from each other by discs which have a fibrous outer layer and fluid-filled centre. They act like ‘shock absorbers’. The vertebrae sit on top of each other and are linked at the back by a bony protrusion called a ‘facet’ joint. Like discs, these facet joints are load-bearing and subject to compressive forces. Intervertebral disc Made of tough flexible cartilage with a soft, toothpaste-like core, these discs are shock absorbers which protect the vertebrae from pressure. Spinal cord Facet joint This linkage point between vertebrae is formed by the round-ended process of one bone fitting into a matching hollow in the process of the bone above. Superior articular process Transverse process Invertebral disc Spinous process Vertebral body These bony discs become larger towards the base of the spine to support greater weight. Vertebral body Transverse costal facet Vertebral processes These bony knobs extend from the back of each vertebra. These processes serve as anchor points for muscles and to link the vertebrae together through the facet joints. 09 e g a m a d k c a b e s u a c What can s in s ly d a e d n e v e s e h T 1. Lifting a load incorrectly 2. Lowering 3. Carrying a load 44% of handling injuries are back related* * Source: HSE e.g. manhole covers 10 e.g. laying kerb stones e.g. cement bags 4. Pushing e.g. loads of aggregate 5. Pulling e.g. blocks and slabs 6. Twisting e.g. handling and positioning plasterboard 7. Holding e.g. supporting a load while it is fixed into position 11 Over 207,000 people suffer from back pain caused or made worse by work* Risk assessment * Source: HSE T.I.L.E. A simple approach Risk assessment is a legal requirement Manual handling is covered by the Manual Handling Operations Regulations 1992 (as amended). These regulations state that it is the duty of the employer to ensure that employees work in a safe environment and adopt safe working practices. Equally, employees have a duty of care to protect themselves and their co-workers from danger and to follow the advice and use the equipment provided by the employer. Before undertaking any task that may involve manual handling, a risk assessment should be carried out and incorporated within a method statement. The principles of MAC The HSE has developed MAC – Manual handling Assessment Charts – to help the risk assessment process. Though its use requires some training, MAC is intended to help site managers/supervisors, safety officers, employers and safety representatives alike to identify high-risk manual handling operations. The tool focuses on the key risk factors of load weight, frequency of handling, the posture during the lift and environmental factors such as flooring, slopes or lighting. It is recommended that you refer to the HSE MAC leaflet which you can download from www.hse.gov.uk/pubns/indg383.pdf The HSE has developed T.I.L.E. which is a simple approach that will help your risk assessment and help you decide on the safest way to manoeuvre a load. It is relevant to most handling situations, whether manual or using handling aids. T.I.L.E. will also help you select the most appropriate manual handling equipment. Task Think about what you have to move, to where, how far and how may manoeuvres are needed. Individual Consider the person carrying out the task – their size, strength, capabilities, any special circumstances like pregnancy and any training needs. Load How heavy is it? Is it awkward, bulky, does it interrupt visibility, how stable will it be in transit? Supervisor’s tip: review risk assessments regularly Risk assessments should be reviewed regularly to determine whether the control measures are adequate and updated if necessary. Encourage co-workers to think about risk awareness, not just risk assessment as this includes consideration of age, experience and language. 12 Environment Consider the temperature, lighting, the surface, space, frequency of handling, the posture during the lift and environmental factors such as flooring, slopes or lighting. 1. 2. 3. First, see if you can avoid moving the object in the first place. Is there an alternative approach e.g. getting the load delivered to the precise work location? If you can’t avoid moving the load, you must do everything possible to prevent injury e.g. by using manual handling aids or an alternative mechanical method e.g. a paving stone layer. If you have no alternative to manual handling you must minimise the risk of injury by lifting or manoeuvring the load correctly. Think through your approach carefully. Try to make it as easy as possible e.g. break the load down into the smallest parts. Use the appropriate PPE e.g. protective gloves and adopt the correct lifting techniques. (see page 16). Avoid ‘Hierarchy of control’ The HSE suggests a single approach to risk assessment based on a ‘hierarchy of control’: avoid, prevent, minimise. Your risk assessment should include a written method statement approved by your manager. Prevent Minimise 13 How to prevent manual handling injury and improve productivity Preventing injury Ideally, architects, product design and process engineers should consider manual handling issues at the very beginning of the project planning process and ‘design out’ risk. However many manual handling situations are unavoidable, so the challenge is to prevent exposure by promoting the use of manual handling aids. Ten ways to improve safety and efficiency Speedy offers a comprehensive range of manual handling aids. Some have been designed for specific applications e.g. the paving stone layer for laying paving stones and other dense materials. However many products can be used for a wide variety of applications e.g. powered stair climbers, Skoots and 4x4 mini dumpers. For this reason, we have illustrated ten common situations where manual handling aids can save time, improve efficiency and help prevent injury. 1 Laying kerbs & paving slabs The task: laying of kerbs, concrete blocks, granite, high quality concrete and paving slabs. The solution: powered by battery pack, the Paving Stone Layer is a two person, flexible, powerful manual laying device for dense materials of up to 150kg. 6 Transporting objects from one site to another The task: transporting rubble or waste from one site to another. Supervisor’s tip: manual handling aids, more than just safety Manual handling aids are not just about safety. They make tasks easier, more efficient and increase productivity. They also prevent material damage and all it takes is a little extra thought and planning. 14 The solution: the Flat Bed Truck can be used in a variety of applications across uneven or sloping ground. The truck will also tip the load and has expanding sides for moving large or bulky items securely. 2 3 Transporting & lifting waste & rubble Manoeuvring heavy & awkward objects The task: loading rubble or waste into a standard height skip quickly and safely. The task: moving and manoeuvring heavy and awkward objects where access is restricted e.g. display cabinets, safes, filing cabinets, washing machines. The solution: the Hi Tipped Tracked Skip Loader enables items to be moved, lifted and lowered without manual handling. The tracked wheels are ideal for rougher surfaces. 7 Transporting bricks & blocks The task: moving any of the above materials that are not palletised and supplied loose e.g. bricks and block paving. The solution: a Brick and Block Cart allows the user to stack bricks and blocks and manoeuvre them safely to the required location. The solution: Skoots are portable lightweight moving systems which hydraulically lift loads of up to five tonnes off the floor on to castors allowing easy movement in any direction. 8 4 Moving plasterboard or sheeting The task: moving bulk quantities of plasterboard or sheeting to the usage location. The solution: to move a number of boards to the usage site, transfer the sheets by hand using appropriate PPE to a Board Trolley, which should be pushed rather than pulled. Then offer up for fixing using a Panel Lifter. 9 Manoeuvring heavy & awkward objects Moving rubble or excavation waste mechanically The task: moving and manoeuvring heavy and awkward objects e.g. boilers, air conditioning units and fixtures. The task: move rubble, or excavation waste directly to a muck skip for removal by mechanical means (where a conveyor system is inappropriate use a powered barrow instead of a manual barrow). The solution: the Powered Stair Climber safely transports heavy loads up and down staircases and steps increasing manoeuvrability and visibility. The solution: used indoors or outdoors, individually or arranged in sequence, a mobile Conveyor System will move solid materials such as stone, sand, gravel and soil. 5 Transporting & dumping waste and rubble The task: to transport construction and landscaping waste including sand, gravel, shale and aggregates across rugged terrain. The solution: the heavy duty 4x4 Mini Dumper offers increased traction and gradient climbing. 10 Lifting and lowering objects The task: installation of ducting, pipework and ventilation. The solution: a range of lightweight aluminium Material Lifts which can easily be controlled and operated by one person, also suitable within confined working such as warehousing. 15 Take care of your back at work, rest and play Minimise injury Your back is a strong structure which can withstand all sorts of pressures and strains. It is much better at surviving the everyday wear and tear of constant use (and occasional misuse) than any piece of machinery yet invented! Looked after, your back can and should last you a lifetime. Given that most of us spend more time at leisure than working, it makes sense to look after your back all day every day, not just when you are doing your job. Getting into the habit of moving, sitting, standing, lifting and carrying in ways that don’t put too much strain on your back will also help you to look after your back at work, rest and play. If you absolutely have to handle manually, do it safely. Think ‘avoid, prevent, minimise’. Before lifting or moving an object think, ‘does the load have to be moved? Is there an alternative approach? Can I use equipment to help? Or, can I make the task easier by breaking the load down into smaller parts?’ 16 1 2 3 Adopt a stable position Bend your knees Ensure a good hold Face the direction of the lift. Place your feet slightly apart with one foot slightly forward to maintain balance and move your feet during the lift to avoid twisting. Bring the load close to the body. To keep the spine’s natural S curve, tuck your chin in and lean forward slightly over the load. Use leg pressure to make the lift. Grip the load and keep it as close to the body as possible. 4 5 6 Be smooth Carry on moving To lower the load As you lift, breathe out through the mouth whilst drawing in your navel so that you maintain a neutral spine and keep your trunk support strong. Raise your head, keep your chin tucked in and lift smoothly i.e. do not jerk. Walk steadily carrying the load close to your body, move your whole body to face the right direction and avoid twisting. Reverse the procedure. Place your feet apart, one slightly forward, tuck your chin in, bend your knees and tilt the load to avoid trapping fingers. Keeping your back in good shape Top ten tips 1.Keep active: walking, cycling and swimming (especially backstroke) are good for your back. 2.Alter your routine: it is natural for right-handed people to use the right hand to pick things up, but this can make you ‘one-sided’. It is a good idea to vary the way you do simple things like picking up, passing, lifting by using the other hand. If handling objects repetitively, vary your position and take breaks. 3.Improve your diet: a healthy diet makes you feel better and contributes to your overall health. Being overweight can make back problems worse by increasing the stress on weight-bearing joints. 4.Warm up before any activity: before doing physical work, do some stretching exercises to prepare your back for bending and lifting. Before gardening or playing golf, think about the strain it can put on the lower back and warm up in advance. 7.Maintain a good posture: avoid slumping in your chair or walking around with your shoulders hunched. Good posture encourages your muscles, joints and ligaments to work as nature intended and keeps vital organs in the right position. 5.Think before you lift: always lift and carry objects close to your body. When you lift, it’s better to slightly bend your back, hips and knees. Avoid twisting or leaning sideways, especially when your back is bent and use handling aids when possible. 8.Sit properly at work: use chairs with a backrest and sit with your feet flat on the floor. Change your sitting position regularly and stretch every few minutes. Use a telephone headset if you are using the telephone for extended periods and make sure your desk and keyboard are at the correct height. 6.Distribute weight evenly: a rucksack distributes weight evenly over the back but avoid carrying it on one shoulder. Balance shopping loads by using two carrier bags instead of one. 9.Sleep well: choose a mattress that suits your height, weight and age. A ‘rule of thumb’ is when you lie on your back your hand should fit in the lumber curve at the bottom of your back. If it won’t fit, the mattress is probably too soft. If there is a big gap for your hand, then the mattress is probably too firm. 10.Stop smoking: smoking has been shown to increase the risk of back pain. 4.5m working days are lost each year to back pain caused or made worse by work* * Source: HSE 17 Communication materials and toolbox talks • No active social life - no football, no fishing, no golf • No income - financial stress and family pressures • Back damage causes long-term pain and suffering • Back damage accounts for 4.5m lost working days per year Manual handling • Think about the additional risks from new tasks and unfamiliar surroundings Safety from the ground up • Consider associated risks such as bad light, inexperience, age, language • Competence is skills, knowledge AND behaviour Call: 0845 600 4569 E-mail: sftgu@speedyservices.com Visit: speedyservices.com/sftgu Manual handling Safety from the ground up Call: 0845 600 4569 E-mail: sftgu@speedyservices.com Visit: speedyservices.com/sftgu Overview Pocket guide A range of visually powerful communication materials have been developed for each of the four safety themes and are differentiated by colour. The pocket guide contains a summary of the key points for each safety theme along with product selection ideas. They are a useful source of reference for operatives. The materials are designed to increase awareness and understanding amongst operatives, supervisors and managers of ‘best practice’. All materials are available to customers free of charge. Toolbox talk Posters The toolbox talks introduce the idea of improving competence and provide guidance on health issues, legislation, product selection and correct usage. They also include a quick quiz to ensure understanding. • Manual handling equipment prevents injury and damage to materials • Include manual handling as part of your risk assessment • Remember the TILE approach - Task, Individual, Load and Environment • Think smart, plan ahead Supervisor’s guide The supervisor’s guide explains new competence and provides a more detailed explanation of each safety theme including risk assessment, legislation and the products available from Speedy. For communications materials Call: 0845 600 4569 E-mail: sftgu@speedyservices.com Visit: speedyservices.com/sftgu • Use manual handling aids whenever possible • Get advice before manoeuvring heavy objects Call: 0845 600 4569 E-mail: sftgu@speedyservices.com Visit: speedyservices.com/sftgu Manual handling Safety from the ground up Call: 0845 600 4569 E-mail: sftgu@speedyservices.com Visit: speedyservices.com/sftgu Supervisor’s guide The Speedy sales teams have been trained to deliver a 30 minute toolbox talk on each of the four safety themes. There are four posters in each safety theme and one deals specifically with the issue of competence. Pocket guide To book a toolbox talk Call: 0845 602 7429 E-mail: toolboxtalk@speedyservices.com Visit: speedyservices.com/sftgu Toolbox talk 18 Posters • 44% of handling injuries are back related Manual handling Safety from the ground up Product familiarisation video library Overview In response to customer requests, we have identified forty key products across the four safety themes and have produced a video for each. The three minute videos provide useful information on product features, performance, applications and safe usage. They are familiarisation and reminder videos and should not be used for formal training. To access the videos Call: 0845 600 4569 E-mail: sftgu@speedyservices.com Visit: speedyservices.com/sftgu Featured products Working at height Manual handling 1.BOSS CAM-LOCK AGR TOWER 7. AIR CUSHIONS 12. PAVING STONE LAYER 18.SKOOTS 2. ANTI-SURF PODIUM 8.PERSONAL FALL ARREST SYSTEMS 13.STONE MAGNET & TROLLEY 19. MATERIAL LIFT* 3. POWER SCISSOR 9. QUICK STEP 14. 4x4 MINI DUMPER 4. ELECTRIC SCISSOR LIFT 10.ZAP II WORKING PLATFORM 15.SACK TRUCK, BOARD TROLLEY 5. VERTICAL MAST LIFT 11. TELETOWER 16. PANEL LIFTER 6. SAFETY DECKING 17. POWERED STAIR CLIMBER Hand arm vibration Dust control 20.CONCRETE & STEEL NAILER* 26.HEAVY DUTY ROAD BREAKER – PETROL 30.CORDLESS NAIL GUN* 36.HEAVY DUTY MASONRY SAW 21.110v HANDHELD DIAMOND DRILL – DRY 27.VIBRATION MANAGEMENT SYSTEM 31.110v PIPE JOINTING TOOL 37. FLOOR SAW* 22.CUT-OFF SAW* 28.COMPACTION PLATES 32.DUST EXTRACTOR UNIT AND AIR CUBE 38.WASHER BOWSER 23.LIGHT WEIGHT COMBI-HAMMER 29. CORDLESS PALM NAILER 33.110v WALLCHASING MACHINE 39. DUST BUSTER 34.DIAMOND GRINDER AND EXTRACTION SYSTEM 40.DUST FIGHTER 24.HEAVY WEIGHT COMBI-HAMMER 25.HEAVY DUTY ROAD BREAKER* 35.DIAMOND DRILLING RIG * Products have relevance in other categories 19 Training solutions Overview At Speedy we spend a great deal of time training and developing our own employees as well as our customers. We provide a comprehensive range of health and safety, environmental and product training courses from over 200 sites nationwide. Our training capability goes from simple tools and equipment courses to specific approved courses such as PASMA and IPAF for working at height and the equivalent certified courses across many of our product ranges. Manual handling courses Management and supervisory: Job-specific courses for site management and supervisors include SSSTS and SMSTS with product selection courses for procurement. NVQ: Speedy Training is a registered NVQ centre and offers a wide range of Level 2 & Level 3 Construction & Plant NVQs which can be completed on your site. Safety from the ground up Speedy Training can train your site managers to deliver the Speedy toolbox talks to your own people. Within the Safety from the ground up programme, we offer four categories of training linked to the themes of working at height, manual handling, hand arm vibration and dust control. Our ‘how to deliver a toolbox talk’ training course will train your site managers to keep the delivery of mandatory toolbox talks interesting and work on changing behaviours to safety in the workplace. Safety from the ground up overview: Courses covering the four key themes. In addition we will continue to offer tailor-made solutions to deal with type or site-specific problems. Health, safety and well being: Advanced or specialist and accredited courses such as PASMA, IPAF, CPCS, NPORS and City and Guilds, as well as courses on specific tools and equipment such as abrasive tools, cutting and breaking, lifting and scaffolds. 20 Or you can simply choose from our range of more than 200 accredited and certified courses. • Management of lifting operations • Combined material handling • Slinging and signalling • In service inspection and management of lifting equipment • Safe use of hoist • Slinging, signalling and use of electric overhead travelling crane • Basic slinging & safe use of lifting equipment • Genie materials lifting • Pallet truck training • Manual handling techniques. For further information Call: 0845 604 6682 E-mail: training.support@speedyservices.com Visit: speedyservices.com/training Make One Plan your plan ™ One Plan Range of services Sustainability is high on our agenda. That’s why we’ve developed One Plan; a strategy to help us and our customers operate more effectively, efficiently and sustainably. To support this commitment, through One Plan we can offer you a range of services that will help you take positive action no matter how high or low sustainability sits on your agenda: One Plan offers practical solutions and advice to help you make business improvements. • Safety from the ground up programme It’s about listening to and understanding customers’ needs, identifying opportunities and market challenges and using our expertise and relationships to find more responsible, sustainable solutions. Most importantly, One Plan recognises that sustainability is about more than simply protecting the environment. It balances the importance of green issues with health and safety and long-term commercial success. From efficiency to productivity, to protecting both human and natural resources, One Plan is there to help you. • GO products range • Training courses • Greener from the ground up programme • Health and safety services • Fuel management. For more information Call: 0845 600 4569 E-mail: oneplan@speedyservices.com Visit: speedyservices.com/oneplan We’re doing this because we understand the world has to change to meet a new set of social, economic and climate challenges. At Speedy, we are ready to play our part. 21 y d e e p S m o fr s e ic v r e Other s that reduce risk Risk management Areas of operation Services Tool and equipment rental is all about managing and reducing risk for our customers. No matter how big or small, our customers all have the same primary concern – delivering on commitments to their own customers on-time and within budget without worrying about equipment and associated issues. Rental, purchase, advisory and consultancy, asset management solutions, managed services, One Plan, health and safety training, service engineers, Speedy Direct, site communications. Statutory compliance inspections: testing and inspections, equipment repairs, on-site remedial actions and planned/preventative maintenance to ensure that businesses are compliant and their employees/assets safe. Product range 24/7 out of hours service: national breakdown cover, escalation process, engineers on call 24/7. That’s where Speedy comes in. • Surveying and measurement instrumentation Our job is to support our customers to make their lives safer, easier and less risky. That’s why we have developed a whole range of additional services that add value and demonstrate our market-leading position. As the UK’s largest provider of rental equipment with a turnover of £330m, 100,000 customers, 4,000 employees, 283 depots and a fleet with a net book value of £210m, we are well placed to provide world-class contractors and, just as importantly, some of the UK’s smallest firms, an outstanding service. • Small tools and equipment • Lifting and materials handling equipment • Low level and non-powered access equipment • Compressed air • Lighting equipment • Temporary power generation • Mechanical pumps • Temporary site communications. For more information Call: 0845 601 5129 E-mail: customerservices@speedyservices.com Visit: speedyservices.com 22 Speedy Direct: one call, one solution, for unmatched service and advice with next day delivery for equipment UK wide. My Speedy: a customer extranet site for live customer information, dashboards, tracking, logging and off-hire to allow you to access information at any time of the day. PDAs: hand-held GPS and camera for all Speedy drivers for rapid delivery, order and delivery management and real-time upload to My Speedy. Fuel management: monitoring of fuel storage, consumption and delivery. Speedyservices.com: essential tools and consumables always available online. Branch locator app: search for Speedy branches nationwide. Free download from iTunes and Android available. ePod™: revolutionary, unmanned, self-service rental portal that can be housed on many different types of customers’ sites. On-site communications: rapid site communications via Canopy satellite dishes for telephony, broadband and video conferencing in hard-to-reach , rural or mountainous regions. Security and site control: mobile and remote JCB security towers and biometric site access control – ideal for managing multiple gangs of contractors. Energy management: GO (Green Options) product range to reduce carbon and energy usage. Partner site services: from cleaning to catering to facilities management. Other Safety from the ground up communication materials Safety from the ground up The Safety from the ground up programme deals with the four key safety themes of working at height, hand arm vibration, dust control and manual handling. Communication materials for each theme consist of four posters, one of which deals specifically with the issue of competence, a supervisor’s guide, a pocket guide and a toolbox talk presentation. • Work at Height Regulations apply to everyone - whether on-site, in an office, self-employed or sub-contractors - at any height, above or below ground • 60% of major injuries occur from falls from below two metres • Warn others of potential dangers and mark-off danger areas • Consider the dangers from falling objects and fragile surfaces Each safety theme is differentiated by colour: Working at height Safety from the ground up • Select the most appropriate tool and ensure it is properly maintained • Dust control • Replace drill bits and cutting disks regularly or when damaged • Ensure that saw teeth are sharp and grinding wheels are dressed properly • Make sure rotating parts are well balanced Call: 0845 600 4569 E-mail: sftgu@speedyservices.com Visit: speedyservices.com/sftgu • Hand arm vibration Hand arm vibration Safety from the ground up • Working at height. Call: 0845 600 4569 E-mail: sftgu@speedyservices.com Visit: speedyservices.com/sftgu For communications materials Call: 0845 600 4569 E-mail: sftgu@speedyservices.com Visit: speedyservices.com/sftgu • Use tools with dust extraction for cutting or drilling wood, stone, blocks and kerbs • Use application Class H or M filter dust control units, not ordinary vacs • Use water suppression equipment to control dust • Use properly fitting PPE as a last line of defence Dust control Safety from the ground up Call: 0845 600 4569 E-mail: sftgu@speedyservices.com Visit: speedyservices.com/sftgu 23 Contact us Call 0845 600 4569 E-mail sftgu@speedyservices.com Visit speedyservices.com/sftgu Registered Office: Chase House, 16 The Parks, Newton-le-Willows, Merseyside WA12 0JQ speedyhire.plc.uk Disclaimer: Whilst every effort has been made to ensure that the information in this guide is accurate, Speedy Hire plc (or its subsidiary companies) accepts no liability for any actions or claims based on any information in this guide, or for any errors or omissions contained herein. This guide does not constitute legal advice and if necessary, we would recommend that specific legal advice be taken in relation to the legislation.