Work Report - emin sinani
Transcription
Work Report - emin sinani
Assignment Product Platforms & Roadmapping 13-10-2009 Assignments week 1, 2, 3, 4, 5 Groupmembers: Emin Sinani Bernadette Bijkerk Josje Wijnen Rens van Deurssen (We didn’t subscribe whether someone did certain assignments in this document because we often made something individual and then we discussed and remade it together.) Block 1 Assignment A, Walkman 1. How many versions Sony brought out of the walkman Sony brought out 18 versions of the walkman in total. It started at the 1st of July 1979. In every stage of the walkman there were different versions, I will only show the first one. 1. Cassette-based walkman Name first one: Sony Walkman SRF 35-W Characteristics: first personal stereo, portable music device, you need cassettes to play music. No recording possible. Year: 1979 2. New Cassette Walkman Name: WM-1 Characteristics: Much lighter than the previous one, he supported metal tape and featured antirolling mechanism. More attention to design and sound quality. Year: 1981 3. New Cassette Walkman 2 Name: WM-20 Characteristics: this model featured one AA battery, a pinch roller and the cassette was placed horizontally for the first time, size is approximately the size of a cassette, Year: 1983 4. CD Walkman/Discman Name: Sony discman D-50 Characteristics: portable music device, It plays CDs. Year: 1984 5. Walkman Name: WM-101 Characteristics: first walkman to add a rechargeable battery in it. This one reduced battery costs and had a weight of 200g. Year: 1985 6. Video Walkman Name: Sony GV-8 Video Walkman Characteristics: portable music device, It played Video 8 format tape cassettes. Year: 1989 7. DAT Walkman Name: TCD-D3 Characteristics: used DAT-cassettes & lightweight Year: 1990 8. Scoopman Name: NT-1 Characteristics: featured digital micro-recorder using ultracompact tapes. Year: 1992 Name: MZ-1 Characteristics: First mini-disc recorder. Functions: recording, playback, numeric keypad, antiskip technology. Year: 1992 9. MD walkman 2 Name: MZ-E50 Characteristics: smallest and lightest walkman. Year: 1996 10. CD walkman Name: D-E01 Characteristics: featured a skip-free playback mechanism. Year: 1999 Name: NW-MS7 Characteristics: a memory stick walkman. Year: 1999 11. MiniDisc Walkman Name: Sony Minidisc MZ-N1 Characteristics: This walkman plays Minidiscs: miniaturized CDs. Featured high-speed transfer music data from PC to Walkman. Year: 2001 12. Walkman Name: NW-MS70D Characteristics: featured Duo memory stick, 256MB flash. Year: 2003 13. Network Walkman Name: Sony Walkman NW-HD1 Characteristics: featured 30 hours of playing music. He incorporates the G-Sensor and had an anti-shock damper. Year: 2004 Name: Sony MZ-NH1 Characteristics: high density recording. Featured extended sound recording and playback. Year: 2004 14. Walkman Aseries Name: NW-A3000 Characteristics: Adapts to individual wishes of user. This is the first Sony walkman which supported MP3 files. Year: 2005 15. DAB Walkman Name: Sony Walkman XDR-M1 Characteristics: he could receive Digital Audio Broadcast Year: 2005 16. ATRAC HDD Walkman Name: Sony Walkman NW-HD3 Characteristics: This is a hard disk based walkman. Year: 2006 17. Walkman Video MP3 player Name: Sony NW-A800 Characteristics: MP3 player combined with video. Year: 2008 18. Walkman Phones (Sony Ericsson) Name: Sony Ericsson W900i Characteristics: MP3 integrated in mobile phones under the brand name Sony Ericsson Year: 2008 Source: http://en.wikipedia.org/wiki/Walkman http://www.sony.net/SonyInfo/CorporateInfo/History/sonyhistory-e.html http://www.walkmancentral.com/list/walkman 2. How many competitors & market share Sony had? 1970-1990 During 1970-1974 Sony began to lose significant market share. Companies like Toshiba and JVC improved the technologies of Sony. Sony got some real competitors in the early ‘80s. Companies like Sears, JC Penny and Radio Shack produced stereos. Also another audio company came up with a personal stereo which even featured television audio reception. Sony improved sound quality and reduced the size of the headphones. The WM-2 model was really successful which helped Sony in their market share. Up from 1983 the walkman became a hype and the purchase increased. The market share was good this time. From 1985 Sony had a cooperation with Panasonic which included many improvements; sound quality and thinnest version of Walkman. 1990-2004 Untill 1992 Sony increased 38,5% of the US market share. Colombia Pictures had 20% of the US at that moment. Together they had the majority of the market. Later it became Sony Pictures Entertainment. Sony introduced the MiniDisc in 1993. The audio compression MP3 was more widely used. But Sony had his own compression under the ATRAC brand. It was hard to promote his own compression and software. Even in 2004 Sony brought a Network Walkman on the market which didn’t support MP3. This was a really mistake. Soon from 1999 other brands like iPod (Apple) had the market share with MP3 players. After losing a big market Sony tried to make a new Walkman start by launching new mobile phones with MP3 function (brand Sony Ericsson). Sources: http://www.buzzle.com/articles/timeline-and-history-of-the-walkman.html www.Wikipedia.org http://www.volkskrant.nl/archief_gratis/article818381.ece/Mister_Walkman_werd_symbool_J apans_wonder www.answers.com 3. Development over time 1. Sony Walkman TPS-L2 - 1979 Price/unit: 33,000 yen 1A Size: 135 x 90 x 30 mm 1B Weight: 400g 1B (ex batt & tape) Play time: ? Media carrier/format: Compact Cassette 1B Power: 2 x AA1B 1A. http://technabob.com/blog/2007/02/08/a-brief-history-of-portable-media-players/ 1B. http://www.dustygizmos.com/photos3.htm 2. Sony discman D-50 -1984 Price/unit: 49,800 yen 2A Size: ? approximately the size of four CD cases 2B Weight: 590g 2B Play time: ? Media carrier/format: CD Power: BP-4 rechargeable battery 2C 2A. http://en.wikipedia.org/wiki/Discman 2B. http://www.sony.net/SonyInfo/CorporateInfo/History/sonyhistory-e.html 2C. http://www.hometoys.com/htinews/dec06/articles/russo/classic07.htm 3. Sony GV-8 Video Walkman - 1989 Price/unit: ¥118,200 (approximately US$820 using the historical exchange rate). 3A Size: 127 x 203 x 63.5 mm 3B Weight: 1134g 3B Play time: 45 - 60 min3B Media carrier/format: Video 8 format tape cassettes 3A. http://www.boco.com.tw/en/News/B20070704000012.aspx 3B. http://en.wikipedia.org/wiki/Walkman 4. Sony Minidisc MZ-N10 - 1993-2002 Price/unit: 40,000 yen 4A Size: 83.8×18.9×74.3mm 4A (width × interior taking × height). Weight: 84g (battery included) 4A Play time: 24 hours 4B Media carrier/format: ATRAC DSP TYPE S codec 4B, Minidisc (MD) Power: built-in lithium-ion battery 4B 4A. http://www.minidisc.org/translations/AVwatch_MZ-N10.htm 4B. http://en.wikipedia.org/wiki/Walkman 5. Sony Walkman NW-MS70D - 1999 Price/unit: approximately 45,000 yen 5E Size: 36.4 x 48.5 x 18 mm 5D Weight: 54g 5A Play time: approximately 28 hours of playback in standard mode 5C Media carrier/format: Plays MP3, WMA, WAV, ATRAC3, and ATRAC3plus media formats 5A Memory: 256 MB flash memory(11 CDs) 5B 5A. http://www.amazon.com/Sony-NWMS70D-NW-MS70D-Network-Walkman/dp/techdata/B00008W7LR/ref=de_a_smtd 5B. http://www.sony.net/SonyInfo/CorporateInfo/History/sonyhistory-e.html 5C. http://business.rediff.com/slide-show/2009/jul/01/slide-show-1-sony-walkman-is-30.htm 5D. http://www.sony.net/Products/SC-HP/cx_news/vol33/pdf/sideview.pdf 5E. http://www.japaninc.com/gw116 6. Sony Walkman NW-HD3 - 2005-2006 Price/unit: About 42,000 yen 6B Size: 90 x 15 x 62 mm 6C Weight: 130g 6C Play time: 30 hour battery life 6A Media carrier/format: plays back both ATRAC3plus and MP3 files Power: Charge by USB 6B Built-in lithium battery- rechargeable 6C Memory: 20GB HDD = 13,000 tracks (900CDs) 6A 6A WAV, WMA 6C 6A. http://www.dexigner.com/design_news/469.html 6B. http://www.techjapan.com/Article725.html 6C. http://www.amazon.co.uk/Sony-Network-Walkman-NW-HD3-Digital/dp/B00076SHVQ 7. Sony NW-A1000 6GB MP3 Player - 2007 Price/unit: 22,800 yen 7C Size: 55 x 18.7 x 88.1 mm 7B Weight: 109g7A Play time: 20 hours 7B Media carrier/format: ATRAC3plus, MP3, ATRAC3 7A Power: battery rechargeable via AC adaptor and USB connection 7B Memory: 6GB 7A 7A. http://www.amazon.co.uk/Sony-Walkman-NW-A1000-Digitaldisplay/dp/B000BKVJPE/ref=sr_1_104?ie=UTF8&s=electronics&qid=1252998333&sr=1-104 7B. http://www.amazon.co.uk/Sony-NWA1000V-GB-HDDWalkman/dp/B000BBQQR4/ref=sr_1_126?ie=UTF8&s=electronics&qid=1252998492&sr=1-126 7C. http://pgb2000.tripod.com/nwa1000.htm 8. Sony NW-A800 -2008 Price/unit: 33,000 yen (8GB) 8C Size: 44 x 9 x 88 mm 8B Weight: 53g 8B Play time: 30 hours music or 8 hours video 8A Media carrier/format: ATRAC files 8A Windows Media Audio, MP3 and WAV files to ATRAC 8B MPEG4 H.264/AVC encoded files (video) 8B Memory: 2-4-8 GB 8A 8A. http://www.slipperybrick.com/2007/03/sony-launches-video-walkman/ 8B. http://www.boco.com.tw/en/News/B20070704000012.aspx 8C. http://dri2.ops.net/portelligent/techalert/20071Q/CA070313.aspx 9. Sony Ericsson W900i - 2008 Price/unit: ? Size: 109×24×49 mm 9B Weight: 148 g 9B Play time: 30 hours9B Media carrier/format: MP3, AAC or AAC+, MIDI, WAV and XMF Apple QuickTime Player (videos) 9A MPEG4 (videos) 9B 9A. http://www.ameinfo.com/76151.html 9B. http://en.wikipedia.org/wiki/Sony_Ericsson_W900i Figure 1 (Source: http://www.sony.net/SonyInfo/News/Press_Archive/199907/99-059/) Block 1 Assignment B, Walkman 1. Listing of Functions (most important) 1979 - Fitment of a stereo tape head Removal of recording button and speaker Hotline function: mute to talk Double volume control: 2 controllers controlled both channels Multiple headphones 1981 - All keys released when lid opened Hotline on headphone Simple stereo volume control: 1 controller controlled both channels Attention to Design / Color / Styling Plastic Belt Holder 1982 - Record 1983 1984 - Pressed Metal Case Smaller Logic buttons Remote Auto-reverse Dolby B noise reduction Led for tape direction and battery indicator Hold Functions Play all kinds of cassettes Splash proof 1986 - AM/FM Tuner - A five band graphic equalizer 1987 - Solar charging - Rechargeable batteries 1988 - (Solar) Alarm Clock - Radio Presets - Mega Bass: Bass Control 1990 - My First Sony: child version - Loudspeaker - Volume limiter 1995 - AMS: Automatic music search - Logic controlled 1996 - Very long battery life 2. Development of Selling points over time & Listing of Functions (advanced) TPS-L2 (1979) Function / property Personal Stereo Cassette player: - Fitment of a stereo tape head - Removal of recording button and speaker Hotline function Qualifier / Winner / Diversifier Winner Qualifier / Winner Description The TPS-L2 was the first commercially available personal stereo cassette player. For the next 20 years, such machines became the essential accessory for serious and casual listeners alike, and changed the way that music was listened to and enjoyed. Turned volume down, so you could talk to people other people without pausing. Note: It was the first Walkman, so it can’t be compared. WM-2 (1981) Function / property Smaller Qualifier / Winner / Diversifier Qualifier / Winner Control keys in the front Qualifier / Diversifier All keys released when lid was opened Hotline moved to the headphone Stereo volume control Qualifier Qualifier Qualifier Design / Attention to detail + Winner (battery in the cassette compartment didn’t spoil the outer design) Plastic holder with a belt clip Winner Description Smaller, but not so much smaller than the previous one. It made the device even smaller, but was not seen as immediately better. Not an option which you see as winner for the user. Not such an interesting change. No more channels, easier for some people. It did not look like a tape recorder anymore; it has its unique look. WM-1 (1981) Function / property Simpler WM-3 (1981) Function / property The talk-line button, now silver and matching the tape transport keys in finish, latched down. Chrome buttons, chrome labels, case restyled to make cassette more visible. WM-F2 (1982) Function / property Record, either from the radio or from an external microphone, turntable or another Walkman. LED indicator Volume control had become a thumbwheel, like the tuning control, along the top of the machine Qualifier / Winner / Diversifier Diversifier Description Qualifier / Winner / Diversifier Diversifier / Qualifier Description It made it cheaper. But some people could have wanted more advanced functions. No immediate interruption, but it can be discussed. Diversifier Equal performance Qualifier / Winner / Diversifier Qualifier Description Diversifier To show when an FM stereo broadcast was being received, along with one to show that the battery was in usable condition Diversifier Performance WM-R2 (1982) Function / property Stereo recording capability had been added. Multi-directional stereo microphone unit Qualifier / Winner / Diversifier Qualifier Description Diversifier Styled to look like a separable high-quality microphone unit, but it was actually an integral part of the machine Giving superior results to the simpler DC systems that were in use by some manufacturers at the time Saved time and power AC bias was employed, to save space and power Qualifier Permanent magnet to erase the tape during recording. WM-4 (1983) Function / property Diversifier Smaller WM-5 (1983) Function / property Outer casework was made from pressed metal rather than moulded plastic WM-7 (1983) Function / property Electronic “logic” tape transport keys Remote control 3 motors Auto-reverse Dolby B noise reduction Hold function Led for tape direction and battery indicator Performance Qualifier / Winner / Diversifier Qualifier Description Qualifier / Winner / Diversifier Diversifier Description Not so much smaller Equal performance Qualifier / Winner / Diversifier Diversifier Description Diversifier Diversifier Qualifier Qualifier Winner Qualifier Selective motivation to buy Equal performance Usability Performance Usability Usability Equal performance WM-F5 (1984) Function / property Splash proof Rugged and impact-resistant plastic In-ear phones WM-F10 (1983) Function / property “Varicap” tuning Dolby switch was given an extra function as a control for the sensitivity of the radio (local/DX) WM-F20 (1984) Function / property Mono and stereo reception instead of local/DX sensitivity when the radio was in use WM-10/WM-20 (1984) Function / property Smallest Only power when headphones are connected Qualifier / Winner / Diversifier Diversifier Diversifier Description Diversifier Selective motivation to buy Qualifier / Winner / Diversifier Diversifier Description Qualifier Qualifier / Winner / Diversifier Qualifier Qualifier / Winner / Diversifier Diversifier Qualifier First sports walkman Special diode performed the tuning function when a suitable voltage was applied to it Performance Description Performance Description Equal performance, selective motivation to buy Saved battery power WM-6 (1984) Function / property Outer casework was made from pressed metal rather than moulded plastic . WM-22 (1984) Function / property Relatively cheap + High sound quality WM-DD (1984) Function / property Increase in speed stability WM-DD2 (1984) Function / property Dolby B NR WM-F65 (1985) Function / property Digital preset tuning Display could also show a clock and an alarm could be set. Capable of keeping the computer memory intact for about 10 minutes, plenty of time to fit new batteries. Qualifier / Winner / Diversifier Diversifier Description Qualifier / Winner / Diversifier Winner Description Qualifier / Winner / Diversifier Qualifier/Winner Qualifier / Winner / Diversifier Qualifier Qualifier / Winner / Diversifier Qualifier Diversifier Qualifier Equal performance Budget version with good sound. Description For the serious listeners essential. Description Performance Description Ten stations to be stored from either the AM or the FM bands “Double wet layer” capacitor behaved like a small rechargeable battery which drew power from the main batteries when they were in good condition. WM-W800 (1985) Function / property Twin tape decks WM-F73 (1986) Function / property Radio offered an extra “TV” band. This covered VHF channels only. WM-75 (1986) Function / property Splash resistant WM-34 (1986) Function / property Dolby B NR WM-35 (1986) Function / property It could float (sport) WM-55 (1986) Function / property Vivid pink A radio unit in the shape of a cassette was included, to play AM / FM. Qualifier / Winner / Diversifier Qualifier Description Qualifier / Winner / Diversifier Diversifier Description Qualifier / Winner / Diversifier Diversifier Description Qualifier / Winner / Diversifier Qualifier Ability to copy a cassette without the use of external equipment Not very interesting. Same performance. Description Performance Qualifier / Winner / Diversifier Diversifier Description Qualifier / Winner / Diversifier Diversifier Qualifier Description Equal performance Just another color A serious extra WM-60 (1986) Function / property A five band graphic equaliser Dual headphone sockets Qualifier / Winner / Diversifier Diversifier Diversifier WM-DD100 "Boodo Khan" (1987) Function / property Qualifier / Winner / Diversifier Switchable loudness circuit Qualifier Oversize headphones WM-36 (1987) Function / property Appearance of an upmarket model. A five band graphic equaliser Dolby B NR WM-38 (1987) Function / property Qualifier Description Equal performance Not been seen in a while Description Boosted the extremes of the audio frequency range to give a more lifelike sound at low listening levels Full toned, and most importantly, loud Qualifier / Winner / Diversifier Diversifier Equal performance Diversifier Qualifier Equal performance Performance Qualifier / Winner / Diversifier Diversifier Description This “designer styled” model looked sleek and modern with its smooth edges, pastel colours and flowing curves. Each colour of Walkman was Diversifier matched with a specially coordinated pair of headphones. Description Equal performance Equal performance WM-51 (1987) Function / property The headphones were permanently attached and could be rewound and stored in the machine using a large winding wheel at the rear. Auto reverse Rechargeable battery WM-102 (1987) Function / property The styling of this walkman was geared to make the machine as small as was possible, so thin pressed metal was used extensively. A fashionable appearance was created by the use of bright details in blue and polished chrome. WM-F107 (1987) Function / property Solar powered rechargable battery WM-B52 (1988) Function / property Built-in solar alarm clock Qualifier / Winner / Diversifier Diversifier Description Qualifier Qualifier Performance Usability Qualifier / Winner / Diversifier Diversifier Description Qualifier / Winner / Diversifier Winner Description Qualifier / Winner / Diversifier Qualifier Description Not such an serious option to make it a qualifier. Design change, with same functionality. The battery could be recharged by the sun A new option, but not easy to use. Also the alarm was not too loud and the battery could only be replaced by Sony. WM-F64 (1988) Function / property It offered three pre-set stations on the FM band, controlled by mechanical sliders WM-B39 (1988) Function / property Mega bass loudness system, with bass and treble controls. WM-BF22 (1988) Function / property AM/FM sterio radio WM-BF28 (1988) Function / property Rechargeable battery, which could be brought apart and used in another model. (+charger) WM-BF67 (1988) Function / property A mechanical indicator to show which direction the tape would record. Qualifier / Winner / Diversifier Qualifier Description Qualifier / Winner / Diversifier Qualifier Description Qualifier / Winner / Diversifier Qualifier Description Qualifier / Winner / Diversifier Qualifier Qualifier / Winner / Diversifier Qualifier Record Slide Button Qualifier Interference Suppressor Switch, avoiding recording whistles and noises Qualifier System was mechanical in nature, the settings were retained even without battery power. Could be seen as an essential option for some people. But it was done by the competition already. Description Maybe cheaper at the end at the end, but not a major selling point. Description Usability, but not such an breakthrough addition. But not enough usability improvement. WM-503 (1989) Function / property “Mega bass” loudness system with 3 options ( norm/mid/max) WM-F605 (1989) Function / property Up to seven stations could be stored A CR2016 coin cell, capable of powering the memory for months WM-3000 (1990) Function / property Child Version (My First Sony): - Bright Colors - Smooth Edges - Battery could not be detached (Safety) Volume Limiter WM-3060 (1990) Function / property Loudspeaker with bright sound Qualifier / Winner / Diversifier Qualifier Description Qualifier / Winner / Diversifier Qualifier Description Diversifier The machine could even be stored with the main battery removed without losing any settings. Qualifier / Winner / Diversifier Qualifier Description A new option Sony was not the first one with a child version of the cassette player, but this model was far more advanced than competitor’s. Winner Saver for the ears. Qualifier / Winner / Diversifier Qualifier Description An option which was removed to create the walkman at first. Competition also had these ones. WM-EX618 (1995) Function / property Logic controlled Qualifier / Winner / Diversifier Qualifier AMS (automatic music search) Qualifier Volume limiter Diversifier WM-EX5 (1996) Function / property Qualifier / Winner / Diversifier Diversifier The cassette door opened along its “short” side and the cassette was posted in lengthways Remote control Diversifier 25 times the playback speed Qualifier under servo control Belt tension automatically Qualifier adjusted WM-EX652 (1997) Function / property Unusually long battery life of 38 hours. Qualifier / Winner / Diversifier Qualifier Description Functions could be sequenced automatically by electronics rather than manually by the use Skip forwards or backwards one track at a time “repeat” mode “blank skip” mode Description Different than normal Now it got 62 hour battery life Description Belt tension depending on the torque requirement. 3. Concept Description Personal Audio A portable device to listen to quality sound/music, especially for when not at home. Walkman A portable cassette device to listen to your favorite quality sound/music, when going walking or cycling. 4. End User Desire Recording your favorite audio on a cassette to play on the place you wanted in high quality. Other people would not have to know which music you liked or was listening to. Listening with 2 people together to each other’s favorite music. Listening for a relatively long time. References http://www.walkmancentral.com/ http://www.nostatech.nl/Sony/sony020.html http://www.pocketcalculatorshow.com/walkman/walkman-db.html http://www.stefanundeva.de/links/sony/ http://www.sony.net/Fun/design/history/index.html Block 2 End user / Channel / Competitor Know How Value Ladders The colors in the figures at the next page indicate the similarities between the different walkmans in 1981 and 1987. We made value ladders for two moments in time We chose the times 1981 and 1987. We investigated the four best sold brands of both years and derived the emotional benefits for a product of each brand. This results in a pair of four products in 1981 and another pair of four in 1987 to compare. For 1981 in order of best sold we have: Sony, Panasonic, Aiwa and Sanyo, from which we investigated the Sony WM-2, the Panasonic RQ J20x, the Aiwa SC-J1, Sanyo M5550. For 1987: Sony, Panasonic, Aiwa and Toshiba, for which we made value ladders from the Sony WM-DD3, the Panasonic RX-SA87, the Aiwa HSJ-350, and the Toshiba KT-4087. Do emotional benefits change over time? When looking at the different value ladders of the different years the bigger lines are the same. The same emotional benefits of 1981 are found in 1987 and vice versa. However, when taking a closer look one can see that in 1981 the walkmans have more specific focuses (e.g. one on primarily sound quality, the other mainly focused on the outer appearance), whereas in 1987 the walkmans include a broader variety of functions, resulting in more emotional benefits within one product. Do different brands address same values? Not for 1981, different brands all have a different focus, therefore together cover all emotional benefits necessary for the different target groups. Yes for 1987, the different brands address the same values since the walkmans include a broader variety of functions. Some brands use different functions, resulting in same values (e.g. Auto shutoff or Auto-reverse both have Usability as a value). Identify the market driver for different periods For 1981 we think that the compactness or decrease in size of the walkman is the main market driver. Remarkable is that in 1987 the walkmans of the different brands all focus on battery life, a focus which cannot be found in 1981. However, we think that the main market driver for 1987 is making things automatic (e.g. auto-reverse), “less worries” is a reoccurring term within emotional benefits of different brands. Cassette Walkman 1981 Dual headphone jack mix Multiple user possibility I share Voice over music I socialize Sociability All metal chassis Pitch control Tone switch Talkline mute Values Values Emotional Emotional Benefits Benefits Functional Functional Benefits Benefits Functions Functions Sanyo M5550 Less effort I express myself Identity AMSS Adjustable tone Quick music search I have less worries Financial Benefit Usability Small Last longer Portability I’m mobile Mobility Reliability Functions Functions Record FM tuner Wireless audio headphones Functional Functional Benefits Benefits Save audio Diversity Mobility Emotional Emotional Benefits Benefits I express myself I feel free I have less worries Values Values Aiwa CS-J1 Identity Choice Freedom of movement Usability Reliability Coloured versions Light Small Robust Light weight Compact Last longer Functional Functional Benefits Benefits Aestetical Stylized Emotional Emotional Benefits Benefits Streamlined I have style I’m mobile Values Values Functions Functions Sony WM-2 Status Mobility Functional Functional Benefits Benefits Noise reduction Sound quality Emotional Emotional Benefits Benefits Good sound quality I enjoy / I’m satisfied Values Values Functions Functions Panasonis RQ J20X Quality High volume Sound volume I have less worries Financial benefit Usability Cassette walkman 1987 DD capstan servo Quartz locked motor Emotional Emotional Benefits Benefits Sound quality I enjoy / I am satisfied Quality Compatible Compact Chassis Lasts longer I feel free Choice Auto shut-off Pressed Metal All tapes Dolby B NR Values Values Functional Functional Benefits Benefits Functions Functions SONY WM-DD3 Portable I am mobile Mobility Battery Life Automatic I have less wories Usability Reliability Financial benefit Functions Functions Microphone Functional Functional Benefits Benefits Save audio Emotional Emotional Benefits Benefits I keep good memories Values Values Aiwa HSJ-350 Nostalgy Direct Recording Automatic I express myself Identity Auto-Reverse Less effort I have fun Creativity Auto shut-off Battery Life I have less worries Usability Financial benefit Functions Functions Dolby NR Auto-reverse Functional Functional Benefits Benefits Sound quality Automatic Emotional Emotional Benefits Benefits I enjoy / I am satisfied I have less wories Values Values Panasonic RX-SA87 Quality Entertainment Equalizer Less effort 1 FM Preset Visual Info I am cool Usability Status HF FM/AM tuner Auto-Reverse Automatic Emotional Emotional Benefits Benefits Diversity I feel free I express myself Values Values Functional Functional Benefits Benefits Functions Functions Toshiba KT-4087 Choice Identity Auto shut-off Less effort Feather touch buttons Battery Life I have less worries Usability Financial benefit In the next figure you see a house of quality of the Sony WM-DD3 of 1987. This walkman has many positive points. After this house of Q you see another house of quality of the walkman of 1981. Block 3 Technology assessment This week we had to find the modules of an old nostalgic radio. Next you see our technology tree: This week we had to find the modules of an old nostalgic radio. Next you see our technology tree of the Philips d8060: This radio had no room for extra functions; no modules could be taken out without decrease in functions. E.g. there was one fully printed circuit board on which several functions were put together. This product leaves little space for improvement, so it is probably a product at its top. It is is developed completely and is at the end of a product line. The LED light The advantages of LED light Advantages Efficiency Color Size On/Off time Cycling Dimming Cool light Slow failure Lifetime Shock resistance Focus Toxicity Disadvantages High initial price Temperature dependence Voltage sensitivity Light quality Area light source Blue Hazard Blue pollution RGB LED’s do contain all primary color wavelengths 1 Normal “white” LEDs are cheaper than RGB LEDs, but especially emit blue color wavelengths. This could causes blue pollution. When this ‘white’ light is reflected by an object the color of the object is more blue than in normal sun light. The newest LED light for illumination is a 40-watt light bulb 2. A 40-watt bulb isn’t enough for lighting a room though. 60, 70 or 100 watt is normal in a room, but the development isn’t that far yet. 1 http://en.wikipedia.org/wiki/Light-emitting_diode 2 http://bits.blogs.nytimes.com/2009/05/06/coming-soon-a-40-watt-led-light-bulb INDUSTRY DYNAMICS AND LED APPLICATIONS The development of power LEDs is very important for the use of LEDs for illumination 3. Just like Moore’s law also the development of LED technology has a law, the Haitz’s law, that predicts the lumen output development 4. Haitz’s law 3 http://www.osram.com/osram_com/Professionals/Opto_Semiconductors_&_LED/Everything_about_L ED85033/History_of_LED/index.html http://www.fotonicaevenement.nl/fileadmin/user_upload/downloads/presentaties/presentaties2009/Egbert_Lend erink.pdf 4 First the LED’s weren’t bright enough to provide light for anything other than them. They could be used only for displays. More colors came and the light became brighter, making it useful for signaling. Only with the power LED the light could be used as functional and decorative lighting. Market sizes of all LED’s Just like Moore’s law also the development of LED technology has a law, the Haitz’s law, that predicts the lumen output development 5. Future http://www.fotonicaevenement.nl/fileadmin/user_upload/downloads/presentaties/presentaties2009/Egbert_Lend erink.pdf 5 Future of LED 6 LED Bulbs Could Light Homes In Less Than Three Years 7 Development in the coming 2 years from now: The overall development of the LED technology will increase. When I think about how the LED will be applied in the future I think LED will replace all normal light bulbs. Technology The light output will increase; the LED will increase its light intensity. OLEDs will come up and develop in TV’s. Maybe they can be used in other applications in the future. Furthermore high power LEDs will be used for house holding purposes for example. LEDs become brighter and use less power. The new technology of making gaps in the LEDs will also increase. Nowadays this technology production is too expensive. But finally the LEDs will give more light. 6 7 http://www.necel.com/leddriver/en/index.html http://www.metaefficient.com/leds/led-bulbs-could-light-homes-in-less-than-threeyears.html Production The production of the LEDs will only increase in de coming 2 years. More factories which make these lights will develop. Finally the production becomes cheaper by mass production. Maybe that’s even in 5 years. Applications In the coming 2 years there will be several developments in applications. In this figure you see that more signs and displays applications will develop like video displays for example: But also portable devices will include the LED technology. In my opinion the automotive industry will grow more and more after 2012. In general the following areas will have more LEDs applications: Outdoor, area lighting, portable and indoor. Other examples of new or updated applications of LEDs are: - LEDs in freezer (don’t become warm or hot) Shoplighting Restaurant, companies, bars (more decorative lighting) In car applications Whole householding appliances Mobile phones (longer standby times for example) TV (more OLED TV’s will be produced and reduce their prices) Block 4 Product spec / Modularity We have chosen a previous project of one of our team members: The Connected Sketchbook Concept description A sketchbook with integrated storage and a program (virtual version of the book) which when connected to the computer allows the user to connect digital files to physical pages (through page recognition). Product Specification 1. System behaviour Desired: • Storage • Responsive Browsing • Automatic Synchronisation Unavoidable: • Wear & Tear • Tag Collision • Weight • Heat 2. Needed supplies & means • PC (with minimum system requirements) • USB port 3. External conditions & regulations • Humidity • Distortion by magnetic field • Distortion by metal • Shocks/vibration • Weight (on the product) Value Ladder Page recognition Automatic Won’t break down/little tearwear Store data Use on all computers Pages Add digital files to your notes Emotional Emotional Benefits Benefits Easy navigation Hard Cover I’m in control I have less worries I’m mobile Values Values Functional Functional Benefits Benefits Functions Functions Connected Sketchbook Usability Durability Mobility Files together with notes I work efficiently Drawing I am Creative Identity Proposal for modularity Cover The cover is a separate module which will be used as cover. This will be used a module which can be used for another version if needed. It includes connectors for the pages. Case The case should be a module, with the fittings for the other modules, so it can be replaced or reused as a part in a new model. Bundles of pages with tags Because there probably will be models which will have less/more pages. The pages should be in a bundle of the amount which the thinnest book will have. Power / Signal transformer (Hard Disk) +Power / Signal transformer (RFID) These modules will control translate the RFID data/ power, and Hard Disk data/power. They will be separate so if you only change one module (for example the hard disk), you only need to change one transformer. RFID reader There are different RFID readers available with different ranges and different amount of tags which it can read at once. Therefore the RFID should be a part which can be replaced or reused in another model. Hard Disk The hard disk should be a separate module, so it can be used in next models or be easily be replicable for more/less storage. It should be replaceable with a Flash Drive. USB connector Since USB is developing, it is good to leave the USB connector as a separate module, so it can be replaced with a more advanced one in next versions. Software + User interface The software should be created in such a manner that it will read out the amount of pages, so it can be used in different models. The software structure could be build out different classes so it will be easily adaptable for new versions with different functions. By creating some kind of library for the buttons and graphics used in the interface, it will be possible to reuse these in a new design for a new version or update. Sketchbook Black-box model Control - Browsing pages - Sending - Retrieving - Interface Input Norms - Processing speed - Hard Disk speed - Interface usability Output Desired Desired - Power - Data - User - RFID tags - Storage - Connectivity with computer - Responsive Browsing - Hard Disk - Software - RFID Reader - Signal Transformer - USB Unavoidable - Automatic Synchronisation Unavoidable - Shock / Movement - Pressure - Temperature - Magnetic Field - Humidity - Heat - Weight - Tag Collision - Wear & Tear - Noise Means Supplies - USB Connection - Power - Data Transfer Architecture Signal Transformer (Internal Bus) Storage RFID Reader Application Software Pages + Tags External Communication & Power User I/O Housing Block 5 Roadmaps & Platforms This assignment is about making the whole roadmap for our own product: The Sketchbook. We first made the concept clear, then we adapted our value ladders, Concept Connected Sketchbook: Imagine a hard disk which looks like a sketchbook. You connect it to the computer, but instead of using explorer to browse your files, it uses a program showing a virtual book. Instead of using folders, files can be stored on the virtual pages. One can now browse through files by flipping the pages of the harddisk, the virtual pages will flip along. - - A Sketchbook with a storage space, a new way of browsing your digital files (TV slogan). Old Value ladder: Page recognition Automatic Won’t break down/little tearwear Store data Use on all computers Pages Add digital files to your notes Emotional Emotional Benefits Benefits Easy navigation Hard Cover I’m in control I have less worries I’m mobile Values Values Functional Functional Benefits Benefits Functions Functions Connected Sketchbook Usability Durability Mobility Files together with notes I work efficiently Drawing I am Creative Identity New Value Ladders: Values Values Emotional Emotional Benefits Benefits Functional Functional Benefits Benefits Functions Functions Connected Sketchbook Usb plug Storage space Connect to computer Store data on portable device SW - VirtiBook Access files I’m mobile I’m in control Mobility Usability Use on all computers Files together with notes I work efficiently Page recognition Pages of Sketchbook Haptic navigation Record things done, seen and imagined I am Creative Identity Values Values Emotional Emotional Benefits Benefits Functional Functional Benefits Benefits Functions Functions Hard disk Usb plug Connect to computer Storage space Store data on portable device SW – Connection to Explorer Access files I’m mobile I’m in control Mobility Usability Use on all computers When comparing the Connected Sketchbook to a regular Hard Disk (see graphs above) a big part of the functions overlap. However, the concept has a clear added value from 1) The sketchbook, 2) The way of browsing files. The graphs above show how the unique functions of the concept add to the values Mobility and Usability. Recommended market for product introduction Market of the harddisk: storage spaces. Functions: Functional Benefits - Connected Sketchbook - (Flash drive) Storage space: Store data (files) USB plug: connect to computer, to access files (SW) VirtiBook: open, move(store) files - (RFID) Page recognition: Haptic Navigation Pages: Haptic Navigation, record things done, seen or imagined. Functions: Functional Benefits - Harddisk - (Harddisk) Storage space: Store data (files) USB plug: connect to computer, to access files (SW) (Communicates with) Explorer: open, move (store) files - Harddisk casing - no use Future version: >>Technical Improvement of separate modules 1. Replace harddisk by flashdrive • Decreases weight and “mobility limitations” • Increases memory space • Decreases size needed for hardware (makes design more compact) • “that can withstand more abuse than a hard drive” 2. “Better” RFID reader • Increases reading speed = smoother page recognition • Decreases weight 3. Go from USB 2.0 to USB 3.0 (SuperSpeed usb) • De nieuwe aansluiting is tot wel tien keer sneller. • De gebruikte computer moet uiteraard ook over usb 3.0-aansluitingen moet beschikken, om van de hogere doorvoersnelheden te kunnen profiteren. Daarom levert Buffalo een speciale usb 3.0-controller mee, die kan worden ingebouwd in pc’s. http://www.nu.nl/plugged/2097740/buffalo-levert-eerste-harddisks-met-usb30.html 4. GUI • Allow personalisation of the view-mode (to enable prof. presentations) Product family Future Improvements of the Sketchbook/Croquis Flash drive instead of hard disk - Portable - Noise reduction Different sizes and colors - Broadening the market Thinner version in combination with flash drive - Broadening the market Faster USB connection (3.0) - Faster file transfer Improving Software - Conference mode to exchange each other’s files - Presentation mode COMPETITORS Harddisk USB stick House of Quality Sketchbook / Croquis Harddisk = weak point Fast data = strong point Quality of technology = strong point (strong user requirement) Sketchbook compared with USB User requirements: Conclusion HOQ: Weak Strong Roadmap Technology Roadmap Function (& Feature) Roadmap Product Roadmap Consumer Insight Roadmap Identity Croquis Designer First (Q2 2010) Cover Mobility Usability Croquis Designer Thin (Q2 2011) Croquis Designer Fast (Q2 2012) Croquis Designer Accurate (Q2 2013) Cover Cover Cover RFID Reader RFID Reader Transformer (RFID) Hard Disk Transformer (RFID) Flash Drive Transformer (HDD) Flash Drive Tr (FD) Tr (FD) USB USB Software / UI Software 128 GB Flash Drive USB 3.0 More Responsive RFID Reader Source: http://arstechnica.com/hardware/guides/2009/08/super-speed-a-brief-history-of-usb-30.ars/2 Source: http://www.manifest-tech.com/ce_products/flash_revolution.htm#Flash%20Storage Software Module Suppliers • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • For our company and product Croquis it is more cost efficient to by almost all modules from other companies. The work we Croquis does, is programming the software, printing tags on paper and assembling the modules into one product. Considerations when choosing suppliers: Pricing The right specifications of the modules Improvements of modules available at the same supplier There are many more considerations, we didn’t recon with in this task though. http://www.globalsources.com/gsol/I/USB-connector/p/sm/1009058479.htm Module: USB connector Brand name: Simula Description: Applications: desktop PCs, peripherals, keyboards, mice, digital consumer Electronics, and telephony ISDN and PBX devices Designed to meet USB 2.0 specifications http://www.globalsources.com/gsol/I/USB-cable/p/sm/1014767349.htm Module: USB cable Brand name: WIRETEK Description: WU3AE USB Cable. Transfer speed up to 480Mbps Fully forward and backward compatible with current USB systems and peripherals Working with existing cables and connectors http://www.globalsources.com/gsol/I/Hard-drive/p/sm/1021529329.htm Module: Hard disk Brand name: CXC (China) Description: Mass storage protocol Application system: Microsoft Windows 2000/XP/Vista Interface: USB 2.0 Size: 2.5 inches Write speed: 20Mbps Read speed 30Mbps Capacity: 120, 160, 250, 320, 500GB Speed: 5400 r/minute Cache: 8MB Color: silver Storage temperature: -20 to 55℃ Module: Software • • • • • • Brand name: Description: • • • Description: RFID 125KHz reader module Low cost RFID proximity module With external antenna and internal antenna • • • • • • • • • • • • • • • • • • • • • • • Croquis (own company) We as designers can make our own software that is usertested. http://www.globalsources.com/gsol/I/Access-control/p/sm/1003178163.htm Module: RFID reader Brand name: Sunbest (Taiwan) Module: RFID tags Brand name: Croquis Description: Thin RFID tags that can be printed on paper http://www.globalsources.com/gsol/I/RFID-tag/p/sm/1002253851.htm Module: RFID tags Brand name: Sunbest (China) Description: Size: diameter 18mm Thickness: 1.5mm Reading distance: 60mm Based on GK4001 chip, with EM9917 reader Operating temperature: -40 to 70 degrees Celsius Storage temperature: -40 to 80 degrees Celsius Material: PVC Water resistance: yes http://www.alibaba.com/product-gs/260311273/note_book_paper.html Module: Note book paper Brand name: Guangzhou Juntai paper.co Ltd. (China) Future developments • • • • • • http://www.globalsources.com/gsol/I/CompactFlash-card/p/sm/1018453663.htm Module: Flash disk Brand Name: Super Talent Description: Capacity: 8 GB Mount type: horizontal Sequential read rate: 80 MB/s (max) • • • • • • • • • • • • • • • • • • • • • • • • • • Sequential write rate: 40 MB/s (max) Access time: 0.1 ms Track to track seek: 0.1 ms Bus Tx speed: 16.7 MB/s Environmental: Shock: 10G, 3 axis Vibration: 1G, each axis Storage temperature: -55°C ~ +80°C (Endurance) MTBF: >1,000,000 hours Write/erase: 10,000 cycles Read: unlimited Power supply: 5Vcc ± 10% Dimensions: 49.5 x 31mm http://www.globalsources.com/gsol/I/USB-cable/p/sm/1015109348.htm Module: USB 3.0 cable Brand name: WIRETEK Description: Compatible with USB rev3.0/2.0/1.1 For connecting computer or notebook to HD-DVD/big mobiles memory gold-plated copper contacts minimize data loss Foiled and braided shield complies with fully rated cable specifications Impedance matches twisted pair construction helps to minimize cross talk, super high- speed, and error-free transmission http://www.ganebrothers.com Module: Cover Brand name: Gane Brothers & Lane, Inc Description: Croquis designs the cover and Gane Brothers & Lane Inc. Gane supplies materials to a wide variety of industries including packaging, diecutting, printing, bookbinding, looseleaf, P.O.P and more. Supply chain of Sketchbook Supply chain User interface testing Cover design Programming Installation Gane Module Brothers & ordering Lane CXC Harddisk Guangzh ou Juntai paper.co Notebook Pages Gane Brothers & Lane, Inc Cover Simula USB connector Wiretek USB cable Sunbest RFID reader Suppliers Modules Tag printing Assembly Inline testing Distribution Storage Sale Technology Tree Sketchbook Product Functions Storage - Storing digital files USB RFID - Exchanging digital files Page recognition Pages - Browsing digital folders - Sketching Software - Linking files to pages - Storing / Exchanging files Manufacturing Technologies Supporting Technologies Creating Cover Cover design Assembly - Hand - Automatic User interface design Programming Consumer testing - Portability - Interface - Usability Soldering Inline testing & tuning System architecture knowhow Production Factory Warehouse Consumer marketing Architecture scheme Sketchbook Computer USER INTERFACE USER interaction Data & Power Casing USB Data Data interaction Hard Disk Signal Transformer Data Power HARD DISK Software RFID Power Power Signal Transformer Power Data RFID Data TAG Black-box model of HardDisk Control - Storing / Sending Input Norms Output - Hard Disk speed - USB speed Desired Desired - Data - Storage - Hard Disk Unavoidable Unavoidable - Heat - Weight - Noise - Shock / Movement - Temperature - Magnetic Field - Humidity Means Supplies - USB - Power Black-box model Signal Transformer Control - Sending / Retrieving Data Input Norms - USB speed - Hard disk speed - RFID speed Output Desired Desired - Hard Disk data - RFID tag data - USB data - Quick transformed signals - Transforming to right format - Signal Transformer Unavoidable Unavoidable Means Supplies - USB - Power Black-box model USB Control Norms - Sending / Retrieving Data - USB speed - Computer Processing - Hard disk Speed Input Output Desired Desired - Data - Power - Fast Sending / Retrieving - Providing power - USB Unavoidable Unavoidable - Slowdowns - Temperature - Humidity Means Supplies - Computer - Power Black-box model RFID Control - Sending Data Norms Input - USB speed - RFID Response Output Desired Desired - Tags - Responsive Browsing - RFID Unavoidable Unavoidable Wear and tear - Temperature - Magnetic Field - Humidity Means Supplies - USB - Power Black-box model Software Control Norms - Sending / Retrieving Data Input - USB speed - Hard disk speed - RFID speed - Processor speed Output Desired Desired - User - Data - Usable Interface - Software Unavoidable Unavoidable - Computer memory usage - User Errors Means Supplies - Computer - Processing Power