guide book - Venezia Terminal Passeggeri SpA

Transcription

GUIDE BOOK
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BEST FACILITIES LEAD TO VENICE.
• 290,000 sq. m of ground area of which 93,000 sq. m of walkable
covered spaces
• 3,431 m berth
• 10 multifunctional passenger terminals equipped with boarding bridges
• 6 parks up to 2300 cars
• “People Mover” connecting the Port to the City center
• Easy and fast connections to the International Airport, the railway
station and motorway net
Marittima_Fabbricato 248
30135 Venice_Italy
Ph. +39 041 240 3000
Fax +39 041 240 3091
www.vtp.it
Company Profile 6
Company Structure
7
A Statistical Overlook
on the Port of Venice 8
Berth Reservation for Maxi-Yachts
Venice Yacht Pier S.r.l.
10
Innovative Solutions for Cruise Ports
V.T.P. Engineering S.r.l.12
The Port of Venice:
strategically linked
14
Passengers’ Services 16
Passengers with disabilities
or Reduced Mobility (PRM)
17
Port Security
18
Stella Maris’ Friends Venice
Seamen’s club
20
General Map
22
General Technical Features and Facilities
of the Cruise Port
25
Terminal 109/110
26
Isonzo Terminal 1/2
28
Terminal 107/108
30
Terminal 117
32
Terminal 103
34
Terminal 123
36
St. Basilio Terminal
38
Shipping Agencies 40
Port Services 41
Authorities41
CONTACTS
Headquarters
Marittima Fabbricato 248 - 30135 Venezia
E-mail: vtp@vtp.it
Pec: direzione@pec.vtp-ve.it
web: www.vtp.it
Switchboard
Ph. +39 041 2403000
Fax +39 041 2403091
Company Secretariat
Ph. +39 041 2403001
Fax +39 041 2403091
Administration and Finance Department
Ph. +39 041 2403011/12/13/15/16
Fax +39 041 2403095
Commercial Development, Marketing, PR and
Events Department
Ph. +39 041 2403020/21/22/24/25/8777720
Fax +39 041 2403091
Technical Department
Building Sector
Ph. +39 041 2403052/57
Electromechanical Sector
Ph. +39 041 2403050/51
Fax +39 041 2403091
IT Department
Ph. +39 041 240 3059/69
Fax +39 041 240 3091
Purchase Department
Ph. +39 041 8777715
Fax +39 041 2403091
Safety, Environment and Quality Department
Ph. +39 041 2403035
Fax +39 041 2403092
Security Department (PFSO)
Ph. +39 041 2403035
Fax +39 041 2403092
Operations Department
Ph. +39 041 2403033/40
Fax +39 041 2403090
5
Company Profile
COMPANY
Venezia Terminal Passeggeri S.p.A.
(V.T.P. S.p.A.) was founded in 1997 by
the Venice Port Authority. It manages
10 multifunctional terminals, 1 provisions
storehouse, 6 parking lots and 7 quays
across the areas of Marittima, St. Basilio
and Riva dei Sette Martiri, providing high
quality services to any ships (cruise,
hydrophoils, catamarans) calling
at the Port of Venice.
The shareholders of Venezia Terminal
Passeggeri S.p.A are the following:
• APVS S.r.l. company owned by Venice
Port Authority and by Veneto Sviluppo,
operational company of the Veneto
Region, (53,00%),
• Finpax S.r.l. (22,18%),
• SAVE S.p.A. (22,18%),
• Venice, Rovigo, Delta Lagunare
Chamber of Commerce (2,64%).
Thanks to considerable investments
(nearly 70M Euro) made by the Company
between 1997 and 2015 for improving the
efficiency of the port facilities, reducing
the impact of the port activities
on the environment and enhancing
travelers’ comfort and safety, the Port
of Venice welcomed over the years
nearly 26,9 million passengers,
thus ensuring a prominent position
among the best worldwide cruise ports
and destinations.
6
Company Structure
EXPORTING CRUISE EXCELLENCE AND
KNOW HOW
Leadership, know-how and proactivity
in facing the increasing challenges set by
the cruise industry are the key
skills that allowed Venezia Terminal
Passeggeri S.p.A. to spread its field
of action throughout Italy becoming
a major player in the creation and
upgrade of cruise facilities as well as
in the implementation of innovative
technological products for better
managing passenger flows. As a matter
of fact, the Company is a shareholder of:
• Ravenna Terminal Passeggeri S.r.l.,
managing the Cruise Terminal ‘Porto
Corsini’ in Ravenna;
• Catania Cruise Terminal S.r.l.,
managing the cruise terminal
of Catania;
• Brindisi Cruise Port S.r.l.,
established to manage the cruise
terminal of Brindisi;
• Cagliari Cruise Port S.r.l., established
to manage the cruise terminal
of Cagliari;
• VTP Engineering S.r.l., specialized
in engineering solutions for improving
the effectiveness and efficiency of port
operations.
DEVELOPING NEW LINES OF BUSINESS
The expansion of Venezia Terminal
Passeggeri S.p.A. goes beyond the sole
cruise sector. Its experience in managing
different types of traffic (cruise, ferry,
hydrophoils & catamarans) along with
the versatility of its port facilities allowed
the Company to develop new lines
of business. Over the years Venezia
Terminal Passeggeri S.p.A. has become
majority shareholder of:
• Venice Yacht Pier S.r.l. (V.Y.P.),
established to increase yachting
in Venice;
• VTP Events S.r.l., created with
the purpose of organizing fairs
and events at the Port facilities.
7
A Statistical Overlook
on the Port of Venice
2015
2014***
CRUISES
The strategic location of the cruise
port - at the crossroad of the main road,
rail and air connections,
just a few steps away from the city’s
center - and considerable investments
in port infrastructure have allowed Venice
to become one of best homeports
of the world. Since its establishment
in 1997, over 19 million cruisers
from 200 countries transited through
V.T.P. facilities, enjoying the appeal
of Venice as tourist destination
and the major gateway to cruising
in the Adriatic and Eastern Med.
2013
HYDROFOILS
A wide array of daily journeys
to and from the Istrian peninsula
are available from April to October,
allowing to discover the best highlights
of Venice and destinations such as
Pula, Rovinj, Lošinj, Piran, avoiding traffic
jam and driving stress.
2012
2011
2010
2009
2008
2007
2006
2005
2004
2003
2002**
2001
2000
1999*
1998
1997
0
200.000
Cruise Pax
400.000
Ferry Pax
600.000
Hydrofoils Pax
800.000
1.000.000
1.200.000
1.400.000
1.600.000
1.800.000
2.000.000
River Cruise Pax
* In 1999 the cruise passenger traffic was undermined by the political events in the Balkans.
** In 2002 the cruise passenger traffic was undermined by 11th September 2001 political events.
***Starting from January 1th 2014 ferry ships are not allowed to transit through St. Mark and Giudecca Channels.
YEAR
1997
1998
1999*
2000
2001
2002**
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014***
2015
206
227
98
200
308
332
450
405
447
425
442
471
486
566
591
569
548
488
521
CRUISE PASSENGERS
299.450
335.483
97.398
337.475
526.436
507.547
689.836
677.617
815.153
885.664
987.635
1.200.483
1.407.762
1.603.188
1.772.167
1.757.297
1.815.823
1.733.839
1.582.481
RIVER CRUISE CALLS
n.d.
n.d.
n.d.
n.d.
n.d.
n.d.
n.d.
n.d.
n.d.
n.d.
68
64
57
63
63
92
130
88
89
RIVER CRUISE PASSENGERS
n.d.
n.d.
n.d.
n.d.
n.d.
n.d.
n.d.
n.d.
n.d.
n.d.
15.894
14.605
13.218
13.823
14.249
18.647
26.498
16.702
18.561
CRUISE CALLS
FERRY CALLS
FERRY PASSENGERS
HYDROFOILS AND CATAMARANS CALLS
HYDROPHOILS & CATAMARANS PASSENGERS
TOTAL OF CALLS
TOTAL OF PASSENGERS
8
440
474
547
606
624
462
423
285
516
505
432
417
394
385
341
223
213
0
0
331.950
365.207
361.296
468.026
415.541
389.635
340.970
251.502
446.376
456.604
386.345
388.605
357.664
357.813
350.596
157.785
138.648
0
0
451
261
199
296
343
468
533
465
451
447
441
462
435
412
403
396
334
328
297
76.647
58.514
43.514
67.738
80.819
93.011
93.407
108.336
103.846
111.245
113.497
116.293
109.127
100.351
111.441
105.395
92.984
91.125
85.564
1.102
1.275
1.262
1.406
1.155
1.414
1.377
1.383
1.414
1.372
1.426
1.398
1.280
1.225
904
907
1.097
962
844
708.047
759.204
502.208
873.239 1.022.796
990.193 1.124.213
1.037.455 1.365.375 1.453.513 1.503.371 1.719.986 1.887.771 2.075.175 2.248.453 2.039.124 2.073.953 1.841.666 1.686.606
9
Berth Reservation for Maxi-Yachts
Santa Marta, Punto Franco,
Fabbricato 17 - 30123 Venezia - Italy
Ph. +39 041 5334177
Fax +39 041 5334179
E-mail: info@veniceyachtpier.com
www.veniceyachtpier.com
Over the years, the city of Venice
has experienced an exponential growth
as a yacht destination. As well as an
ever increasing number of berthing
requests, the average size of the visiting
vessels has grown year after year.
Venezia Terminal Passeggeri S.p.A. has
therefore been putting forward ideas to
develop new berths and facilities as well
as looking to maintain and improve the
existing ones. Venice Yacht Pier S.r.l. was
founded with the principle objective of
facilitating the development of the yacht
industry in Venice by improving the city’s
berthing.
With the participation of its major
shareholder Venezia Terminal Passeggeri
S.p.A., the company is already putting
forward ambitious new development plans
for building the industry in the future.
SERVICES
• Berths provided with electricity outlets
located in Tagliamento quay n.15
(125/250/400A), S. Marta n.24/n.25
(125/250/400A) and Adriatica (n.4
electricity outlets 125/250A).
• Security services for commercial yachts
over 500 GWT.
BERTHING FACILITIES
BERTH
LOCATION
TYPE
TOTAL LENGTH
MAX DRAFT
WATER/WI-FI/ELECTRIC
SUPPLY COLUMNS
Riva San Biagio
N45’25.933
E12’20.990
Alongside
96 m.
(314’ 12“)
9.5 m.
(31’ 02“)
Yes/Yes/No
10 mins walk from St. Mark’s
Breathtaking views
Riva Dei 7 Martiri
N45’25.893
E12’21.084
Alongside
150 m.
(492’ 02“)
9.5 m.
(31’ 02“)
Yes/Yes/No
Central location
Good provision of services
Salute
N45’25.808
E12’20.225
Mooring Posts
400 m.
(1312’ 04“)
5.5 m.
(18’ 01“)
Yes/No/No
Privacy - Extraordinary views
Access only by tender/water-taxi
San Basilio 24/25
N45’25.892
E12’18.625
Alongside
120 m.
(393’ 8“)
9.6 m.
(31’ 06“)
Yes/No/Yes
Adriatica
N45’25.808
E012’19.364
Alongside
110 m.
(360’ 11“)
6.5 m.
(21’ 03“)
Yes/No/Yes
10
FEATURES
Commercial berth - Provisioning
Refuelling - Road access
New berthing area
Superb Venetian ambience
11
Innovative Solutions for Cruise Ports
V.T.P. Engineering S.r.l.
V.T.P. Engineering S.r.l
Administrative Office:
Marittima, Fabbricato 248
30135 Venezia - Italy
Ph. +39 041 2403000
Fax +39 041 2403091
E-mail: vtpengineering@vtpengineering.it
www.vtpengineering.it
Local Unit:
Viale Nino Bixio, 27/A
31100 Treviso - Italy
Ph. +39 0422 300202
Fax +39 0422 429145
12
MBT (Multipurpose Boarding Tower)
SBB (Ship Boarding Bridge)
The SBB (Ship Boarding Bridge),
designed as a traditional gangway, allows
passengers to board and disembark
from a ship with a boarding height ranging
from +4.70 m to +13.20 m
The complexity of managing a Passenger
Port with the need to introduce steady
innovation for optimizing operating
efficiency led Venezia Terminal
Passeggeri S.p.A to share its know-how
with the engineering industry
and to found the sister company
VTP Engineering S.r.l.
The sister company provides technical
consultancy to cruise ports in the fields
of planning, design and construction
of logistics infrastructures and equipment.
The first two prototypes of - the MBT
(Multipurpose Boarding Tower) and
the new SBB (Ship Boarding Bridge) are now operating at Venezia Terminal
Passeggeri’s facilities allowing a better
management of passenger flows while
granting a high level of comfort,
safety and security.
The MBT (Multipurpose Boarding Tower)
is an innovative multi-purpose boarding
tower that optimizes the embarking/
disembarking operations of passengers
from/to cruise ships, thanks to the use
of a system of elevators linking the dock,
the terminal and the vessel, regardless
of the height of the boarding ramp. Its
limited overall dimensions on the quay
allow to carry out luggage delivery
and handling operations in the safest way.
Main technical features
• Boarding or disembarking of over 2000
passengers/hour from terminal level
• Min/max boarding height:
+4.70 m ÷ +13.20 m
• Variable embarking height
on the terminal side
• User-friendly also for unaccompanied
passengers with reduced mobility
• Automatic leveling to the tide
• Ship security tracking devices and
protection of passengers if bridge
is accidentally detached from ship.
Main technical features
• Direct connection between Dock Terminal - Ship
• Dimensions on dock: 8.8 x 11.8 m
• Tower height of 18.2 m
• Movement along quay on rails
or on rubber wheels
• Boarding point: 4 to 13.2 m above
the dock level, also for ships with
outboard lifeboats
• Functions: movement of tower along
the dock; lifting of telescopic tunnel;
handling of boarding bridge
• 3 lifts holding 26 persons each,
for a flow of over 2000 people/hour
• Security check point on dock in case
of direct access to the ship from the quay
(or vice versa)
• User-friendly also for unaccompanied
passengers with reduced mobility
• Short walking paths and limited slopes
• Independent electricity generator
for total autonomy of the MBT in case
of loss of energy from the network (from
the Terminal)
13
The Port of Venice:
strategically linked
TRIESTE KM 150
A27
TESSERA
PADOVA KM 38
VERONA KM 110
FERRARA KM 115
BOLOGNA KM 125
A4
MARCO POLO AIRPORT
AEROPORTO MARCO POLO
A57
MESTRE
A4
DISTANCE FROM:
Marittima Terminals - City centre:
1 km from P.le Roma
How to get to the Port:
People Mover (land funicular
connecting the Marittima area
to P.le Roma - 3 minutes); taxi cab
(5 minutes); on foot (15 minutes).
Marittima Terminals - St. Mark Square:
3 km
Transportation options:
water taxi (15 minutes); public water taxi
Alilaguna Blue Line (operating
when ships are embarking
and disembarking- 15 minutes).
MARGHERA
PONTE DELLA LIBERTÀ
Marittima Terminals - Airport:
Venice Marco Polo Airport: 13 km
Transportation options:
taxi cab (20 minutes); water taxi
(40 minutes), public buses ATVO
(arriving/departing at/from P.le Roma
– 20 minutes); public buses ACTV n.5
(arriving/departing at/from P.le Roma –
20 minutes).
Marittima Terminals - Railway stations:
Venice Railway Station St. Lucia:
1 km (the Port can be reached on foot
or by People Mover departing/arriving
from/at P.le Roma)
Mestre Railway Station:
10 km (the Port can be reached by taxi
cab or by public buses ACTV n.2 arriving/
departing at/from P.le Roma)
PEOPLE MOVER STATION
117 107/108
103
ST. LUCIA RAILWAY STATION
STAZIONE S. LUCIA
123
109/110
ISONZO 2
MURANO
P.LE ROMA
ISONZO 1
MARITTIMA BASIN
BACINO STAZIONE
MARITTIMA
S. MARTA
S. BASILIO
ST. MARK’S SQUARE
PIAZZA SAN MARCO
RIVA SETTE MARTIRI
14
15
Passengers’
Services
Passengers with disabilities
or Reduced Mobility (PRM)
PARKING AREAS
Up to 40 buses, 2334 cars (spaces reserved
for passengers with reduced mobility).
The parking facilities of V.T.P. are located
in the Port Area and so at walking distance
from the embarkation.
The PARKING AREAS n. 1, 2, 4, 5 and 6 only
reserved for cars, are gated, and provided
with automatic access control.
The PARKING AREA n. 3, reserved
for campers and buses (cars may only
access for short stays. Long stays is allowed
if parking areas 1, 2, 4, 5 and 6 are full),
is delimited, and provided with automatic
access control.
ACCESSIBILITY
Passengers with disabilities or reduced
mobility (PRM) enjoy barrier-free access
to the port facility managed by V.T.P.,
whether they arrive by car, by water
means of transportation or on foot.
Parking, refreshment bar and toilets
are fully accessible. Operations
preceding departure such as baggage
drop-off, check-in, embarkation, and
those after arrival such
as disembarkation, baggage claim, etc.
are performed in facilities adequate
to PRM needs, being equipped
with ramps, lifts, mobile bridges,
dedicated toilets, check in desks
and seats.
Public and dedicated means
of transportation, all equipped
with retractable platforms, are available
for transfer within V.T.P. Port Facility.
Wheelchairs are available in each
terminal.
PEOPLE MOVER TO/FROM
PORT MARITTIMA (CRUISE TERMINAL) P.LE ROMA - TRONCHETTO
Located outside the Marittima
Port entrance, it’s a modern public
transportation system which, with a land
funicular, connects in 3 minutes trip
the Marittima Passenger Port facilities
to Piazzale Roma and the Railway
Station. During the days when ships are
embarking/disembarking (homeport
operations), a shuttle bus service is
available, driving passengers to the exit
of the port.
For further information about the People
Mover please contact the company
managing the service: Azienda Veneziana
della Mobilità S.p.A. at the following
phone number: +39 041 2727211.
16
WATER SHUTTLE ALILAGUNA TO/FROM
PORT MARITTIMA (CRUISE TERMINAL) ST. MARK’S SQUARE
Operating approximately every hour
during the days when ships are
embarking and disembarking cruise
passengers.
• INFORMATION DESK
• CHANGE OFFICE AND ATM SERVICE
• DUTY FREE
• NEWSSTAND
• TOBACCONIST’S
• SHOPPING AREA
• FOOD AND BEVERAGE AREAS
LEFT LUGGAGE DEPOSIT
AND LOST & FOUND SERVICE
The left luggage deposits are located
on the ground floor of Terminals 103,
Isonzo 1, Isonzo 2, 117, 123
and St. Basilio. The service is available
during the days when ships
are embarking and disembarking cruise
passengers from the beginning till
the end of cruise operations.
FIRST AID SERVICE (with doctor and
ambulance). Located at the building 255
the service is available during
the days when ships are at berth dialling
the following number + 39 041 5334739
PUBLIC INFORMATION
In compliance with Article 23, paragraph
1 of the Regulation (EU) No 1177/2010
(the Regulation), V.T.P., within its area
of competence, ensures the availability
of all information on the rights
of passengers travelling by sea
and inland waterways. A summary
of the provisions of the Regulation
as well as the assistance services
provided by the terminal operator
are made available on V.T.P. website,
at the information points in each
terminal, as well as through information
boards placed in the port areas.
ASSISTANCE TO PASSENGERS WITH
DISABILITIES OR REDUCED MOBILITY
Carriers and V.T.P., within their areas
of competence, provide assistance
to PRM passengers. In accordance
with Article 11 of the Regulation,
the passenger applying for assistance
shall notify Carriers or terminal
operator of his specific needs
at the latest 48 hours before
the assistance is required.
In accordance with Article 12
of the Regulation, PRM passengers may
notify their arrival to the staff
at the main entrance gate
of the Passenger’s Port (“Tronchetto”
port gate).
V.T.P., within its port areas, makes
available qualified staff to assist PRM
passengers before the embarkation
and after the disembarkation ashore.
Specifically, the following services
are provided:
1)Transfer from the entrance of V.T.P.
port facility to the terminal.
2)Transfer from departure hall
to the ship’s gangway.
3)Transfer from arrival hall to the port
facility exit.
4)Assistance to reach toilet facilities.
Passengers applying for assistance
shall inform the Terminal – by e-mail
or by phone – within the prescribed time
limits. V.T.P. contacts:
E-mail: qse@vtp.it
Phone number: +39 342 5954228,
from Monday to Friday, from 8:15 AM
to 4:45 PM.
17
Port Security
has systematically implemented
all the measures envisaged
in the Port Facility Security Plan by
adopting technological instruments
for an effective control and prevention
system in compliance with international
security regulations (ISPS Code/EC
Regulation 725/2004). Among
the measures undertaken are: passenger,
baggage and vehicle screening
procedures; security patrols; creation
of restricted areas; personnel
identification procedures; access control;
installation of surveillance equipments.
Nonetheless, Venezia Terminal
Passeggeri S.p.A. continues to undertake
several initiatives to implement
innovative security solutions that enhance
and safeguard the movement
of passengers. In its activity it benefits
also from working in partnership
with the port users and local and State
authorities.
SECURITY INFORMATION OUTLOOK
• ISPS compliant as of July 1, 2004.
• Fully staffed Security department.
• Night patrol.
• 24-hour closed-circuit television
monitoring Port roadways and cruise
terminals.
• Upgraded lighting, fencing, optical
intrusion detection devices and signage
in all terminals.
• Lit areas 24/24h in order to offer an
adequate visibility compliant with ISPS
security regulations.
• Full passenger and baggage screening.
• Radio Communication systems with
dedicated channels.
18
PERSONNEL
employs a fully staffed Security
department and oversees contracted
security providers that guarantee
a 24-hour control on the port area. An
adequate number of security guards
are every day engaged in port access
controls, quay gate access controls,
passenger and baggage screening, video
- surveillance and monitoring patrol
operations.
CONTACT INFORMATION
For further information on Venezia
Terminal Passeggeri S.p.A.’s security
programs, please contact:
Port Facility Security Officer Mobile
Mobile +39 335 7272728
Ph. +39 041 2403035
E-mail qse@vtp.it
Operations Director
Ph. +39 041 2403036
Fax +39 041 2403090
Mobile +39 334 6620116
BARRIERS AND SECURITY EQUIPMENT
has implemented barriers and security
equipment on facilities, including
perimeter fencing and closed-circuit
camera surveillance. All terminals
are equipped with X-ray scanners
for hand and cabin luggage control
and walk through and hand held
detectors for the screening of embarking
passengers. Mobile units are available
too.
SECURITY AND LAW ENFORCEMENT
Venezia Terminal Passeggeri S.p.A. takes
an integrated, multi-authority approach
to port security. Below is a partial list
of local authorities in charge of maritime
security and public order:
CAPITANERIA DI PORTO
(Maritime Authority)
Ph. +39 041 2405711
POLIZIA DI FRONTIERA
(Immigration Police)
Ph. +39 041 2723211
GUARDIA DI FINANZA
(Revenue Corp Guard)
Ph. +39 041 5334718 (Port Gate)
PORT CONTROLS
Access controls performed by Venezia
Terminal Passeggeri S.p.A. ensure that
only authorized vehicles and individual
persons can access the Port areas.
PASSENGER AND BAGGAGE SCREENING
Passengers arriving at the cruise
terminals proceed through security
screening and must provide their cruise
documents in order to board a cruise
ship.
A local Custom Office is available
for all the related procedures:
AGENZIA DELLE DOGANE
(Marittima office)
Ph. +39 041 5334690
VENICE PORT AUTHORITY
AUTORITÀ PORTUALE DI VENEZIA
Switchboard Ph. +39 041 5334111
Emergency contact: +39 041 5334545
OTHER USEFUL PHONE NUMBERS
IN CASE OF EMERGENCY:
COAST GUARD 1530
POLICE 113
MEDICAL EMERGENCY 118
FIRE BRIGADE 115
PORT SAFETY ENVIRONMENT &
QUALITY
has a strong commitment in the health
and safety of all those who visit, work
at or travel through its port facilities.
A First Aid Station is available within
the port premises, providing medical
assistance, an ambulance, defibrillator
and other medical equipment during
the operation hours. Venezia Terminal
Passeggeri S.p.A. steadily
and considerably invests in infrastructure
and technology to ensure that the port
operations are carried out in the safest
way and that all workplaces - quays,
passenger terminals, covered and
uncovered areas - are incident and injury
free.
The reorganization of the port road
network has upgraded the quality
of the internal traffic circulation both
in terms of traffic measures and access
controls, while the introduction of new
pedestrian pathways, the division
of the restricted operational areas
from the open visitors’ areas
and the increasing use of passenger
boarding bridges has improved
passengers’ safety and comfort when
boarding and disembarking. Venezia
Terminal Passeggeri S.p.A. is aware
that a safety culture can be established
and maintained only thanks
to the cooperation with the whole Port
community involved in the supply-chain
management and with the ships crews.
For this reason Venezia Terminal
Passeggeri S.p.A. promotes among
the Port users the implementation
of high safety procedures as well as
provides during periodical meetings
an overview of the risks and hazards
associated to particular tasks.
The engagement of Venezia Terminal
Passeggeri S.p.A. is not limited
to the safety; from its foundation
in 1997 the Company has been strongly
committed in reducing the impact
of the Port activities on the environment,
also adopting best practices in the
operations.
Working closely with local agencies,
the Port Authority and the Maritime
Authorities, Venezia Terminal Passeggeri
S.p.A. supports any effort to reduce
emissions in the atmosphere of both
noise and exhaust fumes, also promoting
the use of renewable or alternative
power resources.
Currently Venezia Terminal Passeggeri
S.p.A. has already implemented berths
providing power supply to maxi-yachts.
Contact Information
For further information on Venezia
Terminal Passeggeri S.p.A.’s
Safety & Environment plans,
please contact:
Safety & Environment Manager:
Ph. + 39 041 2403035
19
Stella Maris’ Friends Venice
Seamen’s Club
According to Maritime Labour Convention
2006 (Seafarer’s Welfare) Venice
Port Authority and Venezia Terminal
Passeggeri host the Seamen’s Club inside
the Port Facility, close to entrance gate.
Inside the Seamen’s Club, seafarers
from passenger ships will find:
• Communication facilities (phones
for direct call, Italian telephone card,
Italian Sim Card and top up)
• Money remittance
• Mini shop with products from Asia
and South America, bath and shower
products, basics underwear dresses
• Internet room provided with computers
and space for private laptops
• Wireless internet connection
• Counselling for every problem on board
• Staff trained on seafarer’s welfare
Stella Maris’ Friends is a no profit
organization in charge to run
the Seamen’s Club and to raise
the awareness about seafarer’s needs
in the local Port Community, especially
through the Venice Seafarer’s Welfare
Committee.
Stella Maris’ Friends Onlus (International
Committe on Seafarer’s Welfare)
Stella Maris’ Friends Onlus
www.stellamarisfriends.org
Toll Free Number from Italy: 800 125 168
20
TO P.LE ROMA/CITY CENTER
PEOPLE MOVER
STATION
P5
P6
P4
PALAZZO QUAY
Testata Marmi quay
Newsstand
Berthing position
Cruise terminal
Isonzo quay
Shops & Tobacconist
Bollard
Other VTP buildings
St. Marta quay
Water taxi/shuttle
boat to St. Mark’s
Square ticket counter
Electricity outlets
Arterminal
St. Basilio quay
Shuttle boat
to St. Mark’s Square
Ship’s draft max
allowance
Parking area
Tagliamento quay
Water taxi
Bar Restaurant
Riva Sette Martiri
quay
People mover
Multipurpose
Boarding Tower
Piave (117) quay
Upper-level path
Boarding gangway
Stop Port
shuttle bus
Ship Boarding Bridge
101.00
105.75
P3
Cruise/Hydrofoil
terminal
P2
360.40
RIVER CRUISES ONLY
722.50
(9.10* m)
P1
LUGGAGE
ACCEPTANCE POINT
ISONZO 2
726.70
(9.10* m)
1
630.00
21
22
ISONZO 1
(9.10* m)
O
ST. BASILI
QUAY
150.00
(8.10* m)
112
192.57
(7.95* m)
123
113
SHIP PROVISION
STORAGE
(6.85* m)
Y
UA
Q
TA
AR
267.00
(7.65* m)
M
ST.
203.00
22
(8.50* m)
171.44
103.20
(4.90* m)
178.03
(5.80* m)
23
General Technical Features
and Facilities of the Cruise Port
NAVIGATION (MAXIMUM SHIP
DIMENSIONS ALLOWED)
Length: 340 m. LOA
Ship’s max draught: 8,90 m.
Turning basin:
suitable for the manoeuvre
of ships up to 340 m. LOA
Air draught:
no limit in Venice Marittima,
in Marghera (Commercial and Industrial
Port) between 58 and 64 m.
subject to authorization
Anchorage: yes, at roadstead
Tidal movement/Range: about 1 m.
TECHNICAL FEATURES
SECURITY
Harbour: 24 hours
Number of Passengers Terminals: 10
Number of quays: 7
Maximum berthing capacity: 12
Quays length:
Piave: 722,50 m.
Testata Marmi: 203,00 m.
Tagliamento: 726,70 m.
Isonzo: 630,00 m.
S. Marta: 465,24 m.
S. Basilio: 342,57 m.
Riva Sette Martiri: 360,40 m.
(river cruises only)
Total quays length: 3.450,41 m.
Quays width: 15/30 m.
Procedure:
• according to EU rules, the National Plan
for Maritime Security and Port Facility
Security Plan
• Immigration custom facilities
• ISPS Code compliant security measures
• Videosurveillance:
24/24 h (Closed Circuit TV with over 100
cameras)
• Communication systems:
UHF with exclusive channel
SERVICES
Pilotage compulsory: yes
Tugs available: yes
Ship tenders allowed: yes
Ship repair: yes
Bunkering: yes
Garbage disposal: yes
Fresh Water: yes
Handling provisions: yes
Electricity for containers
and/or refrigerating units: yes
Container storage for 30 TEU
Parking areas: 40 buses
2334 cars
(spaces reserved to reduced mobility
passengers included)
25
Terminal 109/110
FEATURES AND TECHNICAL
EQUIPMENT
DEPARTURES AREA
Location first floor
Surface
- Terminal 109
3.600 sq. m.
- Terminal 110
3.450 sq. m.
Embarkation equipment
- Terminal 109:
Ship Boarding Boarding Bridge (SBB)
- Terminal 110:
Ship Boarding Boarding Bridge (SBB)
Luggage Handling
Underground conveyor belt system
Access lifts 4
escalators 4
Reduced mobility access
wheel chair ramps and elevators
guarantee an easy access to the Terminal
Air-conditioning/Heating Systems yes
Waiting rooms
- Terminal 109:
1 waiting room with 350 seats
1 VIP lounge with 50 seats
- Terminal 110:
1 Waiting room with 350 seats
Check-in desks
- Terminal 109:
19 serving
38 operators
- Terminal 110: 23 serving
52 operators
Check-in desks for reduced mobility
passengers
2 operators
2 operators
Security Screening Lines
- Terminal 109 embarking halls:
security screening line1
line of service 1
Luggage security
screening lines:
up to 1
up to 4 security screening lines,
1 line of service
Luggage security
screening lines: up to 2
LCD Monitor for passengers’
communications available
WC - Terminal 109: men 5
ladies 11
- Terminal 110: men 6
ladies 11
Reduced mobility WC
- Terminal 109: 1
- Terminal 110: 1
Baby changing-table
available
SERVICES FOR EMBARKING
PASSENGERS
Change Office and ATM
(located at the first floor
of Terminal 110)
Passengers’ information desk yes
VIP Lounge: yes
Duty free 1 (located at the first floor
of Terminal 110)
Refreshment area yes
Newsstand and tobacconist
(located outside Terminal 107)
ARRIVALS AREA
Location ground floor
Surface
- Terminal 109: 3.600 sq. m.
- Terminal 110: 3.100 sq. m.
WC - Terminal 109: men 3
ladies 5
ladies 3
Reduced mobility WC
- Terminal 109:
1 - Terminal 110: 1
Baby changing-table available
218,00 m
109
ARRIVALS EXIT
110
33,00 m
Thanks to its dimension of 14.000 square
meters divided on two floors, Terminal
109/110 is the widest cruise facility
of the Mediterranean with a standard
- never reached so far - of two square
meters of available surface for each
passengers waiting to embark during
the peak phases. Inaugurated in April
2014, Terminal 109/110, which formerly
was a warehouse, has been refurbished
to become an independent Passenger
station located in Tagliamento Quay,
in order to fluently serve a maximum
of two cruise ships simultaneously
berthed in front of Terminal 107/108
and in front of the renewed
Terminal 109/110, respectively.
From the technological systems
to the air-conditioning and the fire
systems, from the elevators
to the escalators, all the structural
refurbishment interventions have
followed a philosophy based
on energetic savings and eco
sustainability, emphasizing the industrial
archeology aesthetic, thanks to
its elegant and minimal furniture.
The embarkation and disembarkation
of passengers is safely carried out using
a Ship Boarding Bridge,
while the baggage handling benefits
from an innovative underground conveyor
belt system, delivering pieces of luggage
directly on the quay side.
ARRIVALS EXIT
DEPARTURES
LUGGAGE DELIVERY
LUGGAGE DELIVERY
GROUND FLOOR
SERVICES FOR DISEMBARKING
PASSENGERS
Passengers’ information desk yes
Left Luggage Deposit
and Lost & Found Service
open from the beginning till
the end of cruise operations
ARRIVALS EXIT
ARRIVALS EXIT
VIP
109
SERVICES CRUISE OPERATORS
Wired connection available
upon prior request
VIP
110
DEPARTURES
FIRST FLOOR
Info point
Customs
Toilets
Café
Not allowed
Check-in desks
Immigration
police
Waiting room
Change Office
and ATM
Wheelchair ramp
Duty free
PRM
Baggage
delivery
Stairs
VIP
VIP lounge area
Underground
conveyor belt system
26
27
Isonzo Terminal 1/2
The Terminal Isonzo is a two-story
building, divided in two parts:
Isonzo 1 and Isonzo 2, opened
respectively in 2009 and 2011. Designed
for providing all passengers a smooth
experience while embarking
and disembarking, it counts among
its amenities a 1,432 sq. m panoramic
terrace allowing outgoing passengers
to enjoy the timeless beauty
of the Lagoon City. Easy access
to the Terminal Isonzo is granted
by the closeness of a short stay area
available for drop off and pick up
of passengers as well as by a car park,
located just a few minutes’ walk from
the facility.
72,60 m
72,60 m
ISONZO 1
ISONZO 2
23,90 m
ARRIVALS AREA
ARRIVALS AREA
GROUND FLOOR
10,12 m
85,60 m
32,14 m
85,60 m
ISONZO 1
10,12 m
ISONZO 2
VIP
30,64 m
VIP
DEPARTURES AREA
DEPARTURES AREA
CHECK-IN DESKS
CHECK-IN DESKS
FIRST FLOOR
28
Info point
Customs
Luggage deposit
and Lost & Found
Café
Check-in desks
Immigration
police
Waiting room
Change Office
and ATM
Escalator
PRM
Baggage
delivery
Duty free
Lift
Toilets
Shop
EQUIPMENT
DEPARTURES AREA
Surface
- Isonzo 1 and
- Isonzo 2: 4.231 sq. m.
Embarkation equipment
- Isonzo 1: 1 passenger boarding bridge
- Isonzo 2: 1 Ship Boarding Bridge (SBB)
Access 4 lifts
4 escalators
the access to the Terminal is easy since
there are no architectural barriers
Waiting room
- Isonzo 1: 1 waiting room with 400 seats
- Isonzo 2: 1 waiting room with 550 seats
Check-in desks
- Isonzo 1: 19 serving
38 operators
38 operators
passengers
2 operators
2 operators
- Isonzo 1 embarking halls: up to 4 security screening lines,
1 line of service
Luggage security
- Isonzo 2 embarking halls:
1 line of service
Luggage security
LCD Monitors for passengers’
WC
- Isonzo 1: men 7
ladies 6
- Isonzo 2: men 7
ladies 6
Reduced mobility WC
- Isonzo 1: 2
- Isonzo 2: 2
Baby-changing table
available
PASSENGERS
Change Office and ATM
1 (located close to escalator)
Passengers’ information desk available both at Isonzo 1 and Isonzo 2
VIP Lounge yes
Refreshment area 1 (located in the central body
of the Terminal)
Shopping Area (located in the central
body of the Terminal)
Wi-Fifree
Newsstand (located just outside
Terminal Isonzo 1)
ARRIVALS AREA
Surface
- Isonzo 1 and
- Isonzo 2: 4.450 sq. m.
WC
- Isonzo 1: men 7
ladies 6
- Isonzo 2: men 7
ladies 6
Reduced Mobility WC
- Isonzo 1: 3
- Isonzo 2: 2
Baby-changing table
available
PASSENGERS
Left Luggage Deposit and Lost & Found
Service located at both Isonzo 1 and Isonzo 2,
SERVICES FOR CRUISE OPERATORS
Wi-Fi free
upon prior request
Not allowed
VIP
VIP lounge area
Offices
29
Terminal 107/108
EQUIPMENT
DEPARTURES AREA
Surface
- Terminal 107: 2.740 sq. m.
- Terminal 108: 2.750 sq. m.
Embarkation equipment 1
passenger boarding bridge
for the safe transit of passengers
Luggage Handling
Underground conveyor belt system
Access escalators 1
lifts 2
Reduced mobility access 1
wheelchair access with lifts
Waiting rooms
- Terminal 107:
- Terminal 108:
Check-in desks
38 operators
44 operators
passengers
- Terminal 107: serving 1
operators 2
- Terminal 108: serving 1
operators 2
1 line of service
Luggage security
WC
(located in the central body
of the Terminal) men 7
ladies 7
Reduced mobility WC: 1
Baby-changing table available
PASSENGERS
Change office and ATM
1 (located at the first floor
of the terminal central body)
Duty Free
of Terminal 108)
Food and beverage area
of the terminal central body)
Passengers’ information desk 1
Public Phones - Terminal 107: 4
- Terminal 108:
4
Wi-Fi free
ARRIVALS AREA
Surface
- Terminal 107: 2.550 sq. m.
- Terminal 108: 2.800 sq. m.
Reduced mobility access 2 wheelchair ramps
Heating Systems yes
WC - Central body of the Terminal:
men 7
ladies 5
ladies 2
ladies 2
PASSENGERS
located at ground floor of Terminal 103,
open from the beginning
till the end of cruise operations
Newsstand
1 (located outside the Arrival Hall
of the Terminal 107)
Passengers’ information desk - Terminal 107:
1
Taxi desk - Terminal 107:
1
Food and beverage
vending machines available
outside the Arrival Hall
of the Terminal 107
Water Shuttle service
to/from Port-Venice St. Mark available
immediately outside the Arrival Hall
of the Terminal 107
Water taxi service
of the Terminal 107
Wi-Fi free
upon prior request
30
DEPARTURES
LUGGAGE DELIVERY
ENTRANCE TO LUGGAGE DELIVERY
108
107
ARRIVALS EXIT
ARRIVALS
GROUND FLOOR
VIP
VIP
CHECK-IN DESKS
CHECK-IN DESKS
108
32,87 m
Terminal 107/108 is a two-storey facility
restored at the end of 90s. An easy access
to the facility is granted by the closeness
of a short stay area available for drop off
and pick up of passengers as well as
by a car park, located just a few minutes’
walk from the facility.
The embarkation and disembarkation
of passengers is safely carried out using
a passenger boarding bridge and a SBB
(Ship Boarding Bridge), while the baggage
handling benefits from an innovative
underground conveyor belt system,
delivering pieces of luggage directly
on the quay side.
107
FIRST FLOOR
88,69 m
18,09 m
88,69 m
Info point
Customs
Luggage deposit
and Lost & Found
Café
Not allowed
Check-in desks
Immigration
police
Waiting room
Change Office
and ATM
Wheelchair ramp
Escalator
PRM
Baggage
delivery
Phones
Stairs
Lift
Toilets
Duty free
VIP
VIP lounge area
Underground
conveyor belt system
31
Terminal 117
The Terminal 117 is a single-storey facility
restored and opened in 2006. The proximity
of the car park 1 and the car park 3
as well as the adjacency of
dedicated taxi areas for drop off and pick up
of passengers ensure an easy access
to the facility.
66,82 m
71,96 m
ARRIVALS
EXIT
ARRIVALS AREA
DEPARTURES
ENTRANCE
DEPARTURES AREA
37,79 m
CHECK-IN DESKS
EQUIPMENT
DEPARTURES AREA
Surface 2.705 sq. m.
Embarkation equipment 1 MBT
(Mobile Boarding Tower)
2 wheelchair ramps
Air-conditioning/Heating System yes
Waiting rooms
Check-in desks 21 serving
42 operators
1 serving
passengers 2 operators
Embarking halls: up to 3 security
screening lines, 1 line of service
Luggage security screening lines: up to 2
WC men 9
ladies 10
Reduced mobility WC 1
Baby-changing table
yes
PASSENGERS
1
Passenger Information desk Duty Free 1
Change office and ATM 1
VIP Lounge 1
Food and beverage area 1
Food & beverage vending machines 2
Wi-Fi free
ARRIVALS AREA
ground floor
Location Surface 2.525 sq. m.
Air-conditioning/Heating System yes
2 wheelchair ramps
WC men 2
ladies 3
Reduced mobility WC 1
Baby-changing table
available
PASSENGERS
Wi-Fi service free
upon prior request
VIP
ROOM
GROUND FLOOR
Info point
PRM
Baggage
delivery
Café
Not allowed
Check-in desks
Toilets
Luggage deposit
and Lost & Found
Duty free
Wheelchair ramp
Customs
Waiting room
Change Office
and ATM
Vending machine
VIP
VIP lounge area
Immigration
police
32
33
Terminal 103
EQUIPMENT
DEPARTURES AREA
Surface 2.390/3.703 sq. m.
Access external staircases 3
internal staircases 7
escalators 4
lifts 3
Reduced Mobility Access
1 wheelchair ramp with lift
Waiting room 1
with seats 280
Check-in desks serving 10
operators 26
WC men 6
ladies 6
Baby-changing table 2
PASSENGERS
Passengers’ information desk Wi-Fi 1
free
ARRIVALS AREA
ground floor
3 wheelchair ramps
men 10
WC ladies 10
Reduced Mobility WC: 4
PASSENGERS
Passengers’ information desk 1
Water Shuttle service
Water taxi service
ATM
1 (located just outside of the arrivals area)
147,84 m
Wi-Fi free
upon prior request
20,33 m
Terminal 103 is a state of the art facility,
opened in 2003. The closeness to a short
stay area available for drop off and pick up
of passengers as well as the proximity
of a car park, located just a few minutes’
walk, grant an easy access the facility.
ARRIVALS
EXIT
ARRIVALS
ENTRANCE
GROUND FLOOR
DEPARTURES
EXIT
30,26 m
CHECK-IN DESKS
DEPARTURES
DEPARTURES
ENTRANCE
FIRST FLOOR
73,40 m
Info point
PRM
Waiting room
Phones
Wheelchair ramp
Check-in desks
Luggage deposit
and Lost & Found
Lift
Escalator
Not allowed
Toilets
34
35
Terminal 123
The Terminal 123 is a single-storey
facility of 5.000 square meters opened
in 1999 and used to serve ferry traffic
until 2013. After the relocation
of the ferry traffic to the Fusina
Motorways of the Sea Terminal,
the facility has just been refurbished
into a cruise terminal dedicated to both
embarking and disembarking operations.
In addition, it is the only terminal
located in the Marittima area provided
with an internal Mediterranean scrub
garden open to the public. The closeness
to a short stay area available for drop off
and pick up of passengers, as well as
the proximity of a car park, located just
in front of the terminal, grant an easy
access to the facility.
DEPARTURES
DEPARTURES AREA
Waiting room 1
with 256 seats
Check-in desks 12 serving
24 operators
passengers 1 serving
2 operators
WC men 5
ladies 6
SERVICES FOR EMBARKING/
DISEMBARKING PASSENGERS
Food & beverage vending machines 6
Public Phones 7
Passengers’ Information desk1
upon prior request
DEPARTURES AREA
45 m
ARRIVALS AREA
EQUIPMENT
Surface 4.783 sq. m.
wheelchair ramps
CHECK-IN DESKS
ARRIVALS EXIT
DEPARTURES
ENTRANCE
GROUND FLOOR
36 m
36
68 m
Info point
Luggage deposit
and Lost & Found
Check-in desks
Customs
PRM
Vending machine
Waiting room
Toilets
Immigration
police
Not allowed
Wheelchair ramp
Garden
37
St. Basilio Terminal
St. Basilio Terminal, a single storey
ground floor facility, built at the end of 80s
and renovated in 90s, provides assistance
not only to small ships, but also
to high speed hydrofoils and catamarans
from/to Slovenian and Croatian coasts.
EQUIPMENT
ground floor
Reduced mobility accessyes
Waiting room 1
with 60 seats
Check-in desks
8 serving
16 operators
WC men 4
ladies 4
Baby-changing table1
SERVICES FOR EMBARKING/
DISEMBARKING PASSENGERS
Food & beverage
vending machines 3
Change office and ATM
Public Phones
2 (located outside the terminal)
Wi-Fi free
CHECK-IN DESKS
DEPARTURES
ENTRANCE
CHECK-IN DESKS
ARRIVALS
BUILDING 1
38
EXIT
22,50 m
free
Wi-Fi Wired connection available
upon prior request
71,92 m
EXIT
ARRIVALS
DEPARTURES
EXIT
DEPARTURES
ENTRANCE
DEPARTURES
EXIT
BUILDING 21
BUILDING 22
Info point
Change Office
and ATM
Toilets
Phones
Not allowed
Check-in desks
Immigration
police
Luggage deposit
and Lost & Found
Vending machine
Offices
Customs
PRM
Waiting room
DAE
Arterminal
(location for events/exhibitions)
39
Shipping Agencies
Port Services
CRUISES
APV INVESTIMENTI S.p.A.
Dorsoduro Santa Marta,
Fabbricato Portuale 16 - 30123 Venezia
Ph. +39 041 5334159
Fax +39 041 5334180
E-mail: info@apvinvest.it
www.apvinvest.it
Bassani Adriatico S.r.l.
Dorsoduro, Santa Marta, Fabbricato 17
30123 Venezia
Ph. +39 041 2727860
Fax +39 041 5230336
E-mail: venice.agent@aloschibassani.com
www.bassanigroup.com
Bassani S.p.A.
Dorsoduro, Santa Marta, Fabbricato 17
30123 Venezia
Ph. +39 041 2727860
Fax +39 041 5230336
E-mail: shipping@bassani.it
www.bassani.it
Cemar S.r.l.
Via Torino, 151/A
30172 Mestre - Venezia
Ph. +39 041 2589760
Fax +39 041 2589769
E-mail: venezia@cemar.it
www.cemar.it
Gastaldi & C. S.p.A.
Via F.lli Rondina, 14/2
Ph. + 39 041 2391703
Fax + 39 041 972998
E-mail: venezia.gc@gastaldi.com
www.gastaldi.it
G. Radonicich & C. S.r.l.
Via della Pila, 19/21
30175 Marghera - Venezia
Ph. +39 041 2525511
Fax +39 041 2525520
E-mail: tramps@radonicich.it
www.radonicich.it
Hugo Trumpy Adriatica S.r.l.
Via Jacopo Salamonio, 3
Ph. +39 041 5090270
Fax +39 041 926865
E-mail: agency@hugotrumpyvenice.it
www.hugotrumpy.it
Italian Cruises Shipping Services S.r.l.
(filiale di Venezia)
Via Jacopo Salamonio, 3
Ph. +39 041 5383136
Fax +39 041 5383145
E-mail: venice@italiancruises.it
40
ASSOCIAZIONE AGENTI E MEDIATORI
MARITTIMI DELLA PROVINCIA
DI VENEZIA
Galleria Giacomuzzi, 6
Ph. +39 041 5042015
Fax +39 041 2394344
www.aammvenezia.it
Le Navi Veneto S.r.l.
Viale Ancona, 22
Ph. +39 041 2500911
Fax +39 041 2500988
E-mail: biancog@msclenavi.it
Medov S.r.l.
Via Torino, 151/A
Ph. +39 041 2589760
Fax +39 041 2589769
E-mail: venice@medov.it
www.medov.it
Mirco Santi S.r.l.
Via Torino, 151/A
Ph. +39 041 2589600
Fax +39 041 2589699
Tlx +39 051 940 78222
E-mail: venice@mircosanti.it
www.mircosanti.com
Tositti Cambiaso Risso S.r.l.
Santa Marta, Fabbricato 17
30135 Venezia
Ph. +39 041 2712534
Fax +39 041 2712555
E-mail: shorex@tosittigroup.com
Yachtitaly S.r.l.
Operations office
Via della Pila, 19/21
Ph. +39 041 2525525
Fax +39 041 2525520
E-mail: vce@yachtitaly.it
HYDROFOILS
Mirco Santi S.r.l.
(for VENEZIA LINES)
Via Torino, 151/A
Ph. +39 041 2589600
Fax +39 041 2589699
Tlx +39 051 94078222
E-mail: venice@mircosanti.it
www.mircosanti.com
www.venezialines.com
Nova Mar S.r.l.
(for ATLAS and KOMPAS)
Via Genova, 5/C
Ph. +39 041 5322883
Fax +39 041 5321000
Tlx 94078384 NOVAG (via UK)
E-mail: massimo@novamarltd.com
www.novamarsrl.com
ASSOCIAZIONE AGENTI
RACCOMANDATARI
E MEDIATORI MARITTIMI DEL VENETO
Via Fapanni, 37/6
Ph. +39 041 950235
Fax +39 041 5054287
E-mail: info@assoagentiveneto.eu
www.assoagentiveneto.eu
ASSOCIAZIONE IMPRESE
DI SPEDIZIONE VENEZIA
Via Fapanni, 37/6
Ph. +39 041 950235
Fax +39 041 5054287
E-mail: info@assosped.it
www.assosped.it
ASSOCIAZIONE SPEDIZIONIERI
DOGANALI COMPARTIMENTO
DI VENEZIA
C.so del Popolo, 179
Ph. +39 041 5313638
Fax +39 041 5313638
E-mail: albodoganalisti.ve@tin.it
CORPORAZIONE PILOTI ESTUARIO
VENETO (PILOTS)
Strada della Droma, 126
30126 Alberoni - Venezia
Ph. +39 041 2207011
Fax +39 041 731313
E-mail: info@torrepiloti.it
Pec: piloti@legalmail.it
CONEPO SERVIZI S.c.a.r.l.
TRASPORTI E SERVIZI AMBIENTALI
Via Malcontenta, 32
Ph. +39 041 921377/932460
Fax +39 041 9342111/933367
E-mail: info@conepo.it
www.conepo.it
Authorities
GUARDIE AI FUOCHI DEL PORTO
DI VENEZIA S.c.p.a.
Via F.lli Bandiera, 55/int. 6
Ph. +39 041 920100
Fax +39 041 2529350
E-mail: amministrazione@guardieaifuochi.it
www.guardieaifuochi.it
Centro Operativo:
Via dell’Elettronica, 7
30176 Malcontenta - Venezia
Ph. +39 041 5470374
Fax +39 041 5470527
NETHUN S.p.A.
Marittima - Fabbricato 103
30135 Venezia
Ph. +39 041 5334830
Fax +39 041 5334838
E-mail: info@nethun.it
www.nethun.it
GRUPPO ORMEGGIATORI DEL PORTO
DI VENEZIA S.c.a.r.l. (MOORERS)
Dorsoduro, 1510
30123 Venezia
Ph. +39 041 5223868/2764
Fax +39 041 5221447
E-mail: ufficio@ormeggiatorivenezia.it
www.ormeggiatorivenezia.it
RIMORCHIATORI RIUNITI
PANFIDO & C. S.r.l. (TUG BOATS)
Sede legale:
Riva degli Schiavoni, 4164
30122 Venezia
Uffici Amministrativi e Operativi:
Via dell’Elettrotecnica, 10
Ph. +39 041 5485551
Fax +39 041 5485550
E-mail: cmv@rrpanfido.it
www.rrpanfido.it
PORTABAGAGLI DEL PORTO DI
VENEZIA Soc. Coop.
(PORTERS)
Marittima - Fabbricato 103
30135 Venezia
Ph. +39 041 5334734
Fax +39 041 5334735
E-mail: info@portabagaglidelporto.it
www.portabagaglidelporto.it
AUTORITÀ PORTUALE DI VENEZIA
(VENICE PORT AUTHORITY)
Santa Marta, Fabbricato 13
30123 Venezia
Ph. +39 041 5334111
Fax +39 041 5334254
E-mail: apv@port.venice.it
www.port.venice.it
E DEI MONOPOLI (CUSTOMS)
Ufficio delle Dogane di Venezia
Via Banchina dell’Azoto, 15/1
Ph. +39 041 8773111
Fax +39 041 8773547
E-mail: dogane.venezia@agenziadogane.it
Pec: dogane.venezia@pce.agenziadogane.it
E DEI MONOPOLI
(CUSTOMS OFFICE “MARITTIMA”)
Ufficio delle Dogane di Venezia
Sezione Operativa Territoriale
Marittima (S.O.T.)
Località Tronchetto Fabbricato 255
30135 Venezia
Ph. +39 041 8773695
Fax +39 041 8773703
E-mail:
dogane.venezia.marittima@agenziadogane.it
GUARDIA DI FINANZA
COMANDO GRUPPO VENEZIA
(REVENUE GUARD CORPS)
Via F.lli Bandiera, 4
Ph./Fax +39 041 931411
CAPITANERIA DI PORTO DI VENEZIA
GUARDIA COSTIERA DI VENEZIA
(COAST GUARD)
Dorsoduro 1408 - 30123 Venezia
Ph. +39 041 2405711
Fax +39 041 2405730
E-mail: venezia@guardiacostiera.it
www.guardiacostiera.it
POLIZIA DI STATO
(IMMIGRATION POLICE)
Ufficio di Polizia di Frontiera presso
gli scali marittimo e aereo di Venezia
Sestiere di S. Croce 491 - 30135 Venezia
Ph. +39 041 2723211
Fax +39 041 2723213
E-mail:
frontpolmare.ve@pecps.poliziadistato.it
www.poliziadistato.it
UFFICIO DI SANITÀ MARITTIMA
E AREA DI VENEZIA
(HEALTH OFFICE OF VENICE AREA)
Zattere, 1416 - 30123 Venezia
Ph. +39 041 5102377
Fax +39 041 5102866
41
Printed Finito di stampare
February 2016 Febbraio 2016
Project Progetto
Emporio ADV
Ph. +39 041 240.3000 · Fax +39 041 240.3091
Marittima Fabbricato 248 · 30135 Venice - Italy
www.vtp.it - vtp@vtp.it

guide book - Venezia Terminal Passeggeri SpA

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