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EDGE Perfecting Practice & Revenue Cycle Management PTs Conquer the 2013 G code Challenge March 2013 Lynn S. Berry, PT, CPC Plus: May MAYnia • Foot and Toe Amputations • Hospital Jobs • Fracture Coding Medical Accreditation Enhancing Careers through Education “Best money I have spent on a training class or seminar. I would highly recommend this program to my peers.” TRAINING PROGRAM Prepare for the AAPC’s Certified Professional Medical Auditor (CPMA®) credential ® CPMA Training Tuition $1025—Regular Cost $910—AAPC Members Earn 16 CEUs www.NAMAS-Auditing.com 2013 Class Date Class Location 3/4—3/5 Phoenix, AZ 3/7—3/8 San Diego, CA 3/20—3/21 Memphis, TN 3/27—3/28 New York, NY 4/4—4/5 Biloxi, MS 4/11—4/12 Orlando, FL 5/1—5/2 Montgomery, AL 5/8—5/9 Madison, WI 5/15—5/16 Charleston, SC 6/3—6/4 Anchorage, AK 6/6—6/7 Spokane, WA We will come to you! To request a class in your area call or email and ask about a special booking. (877) 418-5564 Contents 28 [Coding/Billing] 52 54 [Auditing/Compliance] [Practice Management] March 2013 [contents] In Every Issue 7 Letter from the President 9 Letter from Member Leadership 10 Letters to the Editor 10 Kudos 12 AAPCCA: May MAYnia 13 AAPCCA Handbook Corner: Pop Quiz Therapy Services: The Uphill Climb to Better Codes and Reimbursement 37 14 Coding News [Coding/Billing] Special Features Features 14 Quick Tip 16 ICD-10-CM Raises the Clinical Bar Rhonda Buckholtz, CPC, CPMA, CPC-I, CENTC, CGSC, COBGC, CPEDC 20 Colonoscopy: Screening or Surveillance? Anna Barnes, CPC, CEMC, CGSCS 24 Get Busy Learning New Cervico-cerebral Imaging, Re-imagined David Zielske, MD, CPC-H, CIRCC, CCC, CCS, RCC 28 Open Mouth, Insert Foot: Partial Foot and Toe Amputations Maryann C. Palmeter, CPC, CENTC 34 PTs Rise to 2013 G code Challenge Lynn S. Berry, PT, CPC 40 Fine Details Are Critical in Fracture Coding Ken Camilleis, CPC, CPC-I, CMRS, CCS-P 44 Know What Your Coding Says to Your Payers David Peters, CPC, CPC-P 48 Be an Attractive Candidate for a Hospital Coding Position Dorothy Steed, CPA, CPC-H, CPC-I, CEMC, CFPC, CPMA, CHCC, CPUM, CPUR, CPHM, CCS-P, RCC, RMC 52 Be an Effective Coding Compliance Professional Ida Landry, MBA, CPC 54 Provider Productivity Is Key to Financial Success Dixon Davis, MBA, MHSA, CPPM 58 Contracts: Create a Health Plan Contact Database Marcia Brauchler, MPH, CPC, CPC-H, CPC-I, CPHQ 66 Minute with a Member Education 19 A&P Quiz 63 Newly Credentialed Members OnlineTest Yourself – Earn 1 CEU Go to: www.aapc.com/resources/ publications/coding-edge/archive.aspx Coming Up • 2013–2015 NAB • Anesthesia • Emergency Coding • Auditing Plan • ICD-10 Chiropractic On the Cover: Lynn S. Berry, PT, CPC, is well aware of the payment challenges physical therapy services face as she hikes in Creve Coeur Park in St. Louis, Mo. Cover photo by McCarty Photography, Inc. (www.mccartyphotography.com). www.aapc.com March 2013 3 Serving 119,000 Members – Including You! Be Green! March 2013 Why should you sign up to receive AAPC Cutting Edge in digital format? Here are some great reasons: President Korb Matosich korb.matosich@aapc.com Vice President of Marketing Bevan Erickson bevan.erickson@aapc.com • You will save a few trees. • You won’t have to wait for issues to come in the mail. • You can read AAPC Cutting Edge on your computer, tablet, or other mobile device-anywhere, anytime. • You will always know where your issues are. Vice President of ICD-10 Training and Education Rhonda Buckholtz, CPC, CPMA, CPC-I, CGSC, COBGC, CPEDC, CENTC rhonda.buckholtz@aapc.com Vice President of Live Educational Events Bill Davies, MBA bill.davies@aapc.com • Digital issues take up a lot less room in your home or office than paper issues. Vice President of Practice Management Go into your Profile on www.aapc.com and make the change! Dixon Davis, MBA, MHSA, CPPM dixon.davis@aapc.com advertising index Directors, Pre-Certification Education and Exams American Medical Association........................5 www.amabookstore.com Marilyn Holley, CPC, CPC-I, RHIT, CHISP marilyn.holley@aapc.com Katherine Abel, CPC, CPMA, CPC-I, CMRS katherine.abel@aapc.com Director of New Product Development Centers for Medicare & Medicaid Services....8 Official CMS Industry Resources for the ICD-10 Transition www.cms.gov/ICD10 Raemarie Jimenez, CPC, CPMA, CPC-I, CANPC, CRHC raemarie.jimenez@aapc.com CodingWebU.com...........................................47 www.CodingWebU.com Brad Ericson, MPC, CPC, COSC brad.ericson@aapc.com Contexo Media...............................................11 www.contexomedia.com John Verhovshek, MA, CPC g.john.verhovshek@aapc.com Director of Member Services Danielle Montgomery danielle.montgomery@aapc.com Director of Publishing Managing Editor Editorial and Production Staff Michelle A. Dick, BS Renee Dustman, BS Tina M. Smith, AAS HealthcareBusinessOffice, LLC.....................29 www.HealthcareBusinessOffice.com Ingenix is now OptumTM ............................... 68 A leading health services business www.optumcoding.com Medicare Learning Network® (MLN).............61 Official CMS Information for Medicare Fee-For-Service Providers http://www.cms.gov/MLNGenInfo NAMAS/DoctorsManagement.................. 2, 57 www.NAMAS-auditing.com Physician Audit Consults...............................65 www.physicianauditconsultants.com The Coding Institute, LLC..............................39 www.SuperCoder.com Advertising/Exhibiting Sales Manager Jamie Zayach, BS jamie.zayach@aapc.com Address all inquires, contributions, and change of address notices to: AAPC Cutting Edge PO Box 704004 Salt Lake City, UT 84170 (800) 626-CODE (2633) ©2013 AAPC Cutting Edge. All rights reserved. Reproduction in whole or in part, in any form, without written permission from AAPC is prohibited. Contributions are welcome. AAPC Cutting Edge is a publication for members of AAPC. Statements of fact or opinion are the responsibility of the authors alone and do not represent an opinion of AAPC, or sponsoring organizations. CPT® copyright 2012 American Medical Association. All rights reserved. Fee schedules, relative value units, conversion factors and/or related components are not assigned by the AMA, are not part of CPT®, and the AMA is not recommending their use. The AMA is not recommending their use. The AMA does not directly or indirectly practice medicine or dispense medical services. The AMA assumes no liability for data contained or not contained herein. The responsibility for the content of any “National Correct Coding Policy” included in this product is with the Centers for Medicare and Medicaid Services and no endorsement by the AMA is intended or should be implied. The AMA disclaims responsibility for any consequences or liability attributable to or related to any use, nonuse or interpretation of information contained in this product. CPT® is a registered trademark of the American Medical Association. CPC®, CPC-H®, CPC-P®, CPCOTM, CPMA®, and CIRCC® are registered trademarks of AAPC. Volume 24 Number 3 ZHealth Publishing, LLC................................67 www.zhealthpublishing.com 4 AAPC Cutting Edge March 1, 2013 AAPC Cutting Edge (ISSN: 1941-5036) is published monthly by AAPC, 2480 South 3850 West, Suite B, Salt Lake City UT 84120-7208, for its paid members. Periodicals Postage Paid at Salt Lake City UT and at additional mailing office. POSTMASTER: Send address changes to: Cutting Edge c/o AAPC, 2480 South 3850 West, Suite B, Salt Lake City UT 84120-7208. Gain access to two new sets of CPT® code descriptors created by the American Medical Association (AMA): CPT® Consumer Friendly Descriptors and CPT® Clinician Descriptors From the creator of the CPT code set— the AMA New to the CPT Data File What they offer CPT Consumer Friendly Descriptors • simplicity of the highly technical • patient focused and friendly descriptions CPT Clinician Descriptors • an accurate description of clinical rather than billable events To learn more or order, visit ama-assn.org/go/ CPTdatafile. For information on more advanced CPT Data File products, please visit ama-assn.org/go/ CPTenhancedfile and ama-assn.org/go/CPTDTK. Licensing questions for all data products can be directed to (312) 464-5022. Take advantage of 50% savings! Visit ama-assn.org/go/FBB to learn more and order. Item #: OP514113FBB ISBN: 978-1-60359-685-5 Price: $75.95 $37.98 AMA member price: $55.95 $27.98 Offer expires May 1, 2013. Did you miss the CPT Changes 2013 Workshops? Listen to the four-hour Webinar. Visit ama-assn.org/go/ CodingWorkshopWebinars for pricing and details. Sample Official CPT Code Descriptor 30130, Excision inferior turbinate, partial or complete, any method CPT Consumer Friendly Descriptor 30130, Removal of nasal air passage CPT Clinician Descriptors 30130, Partial excision of inferior turbinate 30130, Complete excision of inferior turbinate Learn about the entire collection of AMA books and products by viewing our online catalog ama-assn.org/go/online-catalog M ds a FREE Certification Exam CPPM® With enrollment in CPPM® online course or boot camp (a $325 value) HIPAA HR ENT AGEM MAN MARKETING EHR GOOD SALARY CLIA FINANCE ACCOUNTING STARK ANCE COMPLI CODING BILLING AUDITING HEALTH IT OSHA EHR LAWS HITECH WORK SPACE PLANNING FLOW Learn best practices, explore new skills, take on new challenges, and make a great income as a Certified Physician Practice Manager (CPPM®). Online: 3-Month Course Online lectures At your own pace Online discussions with other students Online coaching OR Onsight: 3-Day Boot Camp March 13 - 15 April 15 - 17 May 8 - 10 September 11 - 13 October 16 - 18 November 13-15 Seattle, WA Orlando, FL Kansas City, MO San Francisco, CA Nashville, TN New York, NY DISASTER PLANNING SUPPLY CHAIN CLIA FINANCE NAMENT En PRACTICE HITECH PAYROLL c p h 31 S h rc HUMAN RESOURCES r a M l a i ec COMPLI H ANCE HITEC CODING BILLING AUDITING SALARY Learn more at: www.aapc.com/cppm Letter from the President Our Thanks to Reed Pew J anuary is always a transitional month for AAPC membership. There are the personal goals we set for the upcoming year and the professional and regulatory changes that make our industry so dynamic. We felt this transition keenly at AAPC’s national office when Reed Pew, our CEO and President of seven years, retired at month’s end. Reed brought his vision and leadership to an organization on the edge of becoming a powerful, national voice for coders, steered it to a new level of professionalism, added many benefits for members, and expanded its scope to include all participants in the revenue stream of health care. Reed emphasized to all of us that members are first, and that everything we do for them must be better, faster, and cheaper. AAPC’s members deserve it. A Leader for Us All Director of Member Services Danielle Montgomery said of him, “Reed is driven by a clear vision. He is strong-willed, focused, dedicated and, at times, intimidating. He pushed employees until they thought they were going to break. We didn’t. He challenged, nurtured, and supported us. He knew that in doing so, not only would we grow as employees but as individuals. He understood that the success of AAPC lies both within the members and employees. Reed was instrumental in making AAPC what it is today, and cared about members and employees more than any leader I’ve seen. I am forever in debt to him for the lessons he taught me through his example and leadership. “Under Reed’s business exterior, he is kind, accepting, gentle, caring and funny. I’m happy that Reed now gets to spend his retirement with his family, friends and, of course, the golf course! To Reed, I say, thank you and, ‘we will continue to do good until there is no more good to be done.’” Praised by Members National Advisory Board (NAB) member Jaci Johnson, CPC, CPC-H, CPMA, CPC-I CEMC, said, “Reed brought professionalism to this organization and truly put us on the map. Working with him for the past two years on the NAB provided me with an incredible insight into the way he thinks…he is always ‘on’…he is always thinking of what is best for this organization and its members. He impressed me with his ability to be so a part of the present and yet project and analyze the future all within the same conversation. He is truly a gifted individual and I consider myself lucky to have had the opportunity to work closely with him on the NAB and gain that incredible knowledge that he is willing to share.” “It seems I have known Reed for 20 years, though it has been far less,” David Dunn, MD, FACS, CPC-H, CIRCC, CCC, CCS, RCC, president-elect of the NAB, wrote. “Some people have that effect on others. As a mentor and an inspiration, Reed helped me to achieve many of my personal and professional goals just as he has for many at AAPC. We have shared many special times together and though I will miss him, I wish him the best in the next phase of his life. God Speed.” Reed dedicated his tenure at AAPC to its membership. He was undeterred by the obstacles and winds of change AAPC and its members face every day. We all benefit from his clear vision and steady hand. I wish Reed all the luck in the world, and he will be missed. Sincerely, Korb Matosich President www.aapc.com March 2013 7 NEW ICD-10 DEADLINE: OCT 1, 2014 2014 COMPLIANCE DEADLINE FOR ICD-10 The ICD-10 transition is coming October 1, 2014. The ICD-10 transition will change every part of how you provide care, from software upgrades, to patient registration and referrals, to clinical documentation, and billing. Work with your software vendor, clearinghouse, and billing service now to ensure you are ready when the time comes. ICD-10 is closer than it seems. CMS can help. Visit the CMS website at www.cms.gov/ICD10 for resources to get your practice ready. Official CMS Industry Resources for the ICD-10 Transition www.cms.gov/ICD10 Letter from Member Leadership 2011–2013 NAB, at a Glance Where did the time go? It seems like just a short time ago I was introducing myself to all of you in my first Letter from Member Leadership article; and, now it’s time to say goodbye to this role and prepare for AAPC’s next chapter. 2011–2013 NAB Represents Health Care’s Diversity Thank you 2011-2013 National Advisory Board (NAB) for your hard work and dedication to membership over the past two years. This NAB represented our members across multiple specialties throughout the business and clinical side of health care, including providers, consultants, instructors, commercial and governmental payers, auditors and health care fraud investigators, practice managers, administrators and directors of compliance, billing, coding, and the revenue cycle. The diversity of this amazing group of people allowed for a true representation of our career field and the entire membership. Each board member kept the needs of AAPC and its members a top priority. Board members’ diversity of skills and expertise fueled discussion, forecasting, and planning that provided members with the tools, skills, and direction necessary to excel in this rapidly changing and uncertain environment of health care. Focus on NAB Accomplishments As with most advisory boards, the bulk of the work this board took on went unseen by membership. Allow me to recap just a few accomplishments: • Accountable Care Organizations (ACOs) were introduced to members. • The AAPC Chapter Association (AAPCCA) developed a liaison member role filled by Angela Jordan, CPC, to lead a partnership between both boards and members. • An American Medical Association (AMA) liaison, Marie Mindeman, was added to build understanding of AAPC commitment to its membership and accurate coding. • The value of the Certified Professional Coder – Apprentice (CPC-A®) credential was reviewed, with membership feedback and opinion considered. • Methods for increasing health care’s understanding of the Certified Professional Coder – Hospital Outpatient (CPC-H®) credential were identified and shared with membership. • Membership feedback was incorporated to improve the AAPC National Conference, so each year will be an even better experience for members. The 2011–2013 board has brought many changes to benefit AAPC members during the 2013 National Conference. If you enjoy the changes and additions, please be sure to thank one of your remarkable and creative NAB members. It Has Been a Privilege Best wishes, Cynthia Stewart, CPC, CPC-H, CPMA, CPC-I, CCS-P President, National Advisory Board On a final note, I am giving a big thank you to former AAPC Chairman and CEO Reed Pew for believing in me, supporting me, and having faith in me. I could not have served in the NAB without his help and guidance. Reed’s leadership will be missed at AAPC. He created a strong organization that members are proud to be part of. Enjoy retirement, Reed, and I wish you all the best in your future endeavors. I also am sending a special thanks to YOU, our membership, for allowing me to represent and serve you on the NAB for the past six years. This privilege has truly been the greatest highlight of my career. www.aapc.com March 2013 9 Please send your letters to the editor to: letterstotheeditor@aapc.com Letters to the Editor Debridement Codes Have Zero Global Days LD, Not LC, Describes Descending Coronary Artery “Build up Better Pressure Ulcer Surgery Coding” (January 2013) includes a misleading statement on page 39: Example 2 in the article “Changes Plus more Changes for Cardiology in 2013” (January, page 43) discusses stenosis in the LD, which is the left anterior descending coronary artery. The answer, however, lists the applicable codes with modifier LC, which describes the left circumflex coronary artery. Did you mean to report the CPT® codes with modifier LD? Gretchen Wilson, CPC Yes, the appropriate modifier in the case you describe is LD, which denotes the left anterior descending coronary artery. Therefore, proper coding for example 2 is: Base code 92928-LD for the left anterior descending stent, along with 92929-LD, 92978-LD, and 92920-RC. AAPC Cutting Edge “If the surgeon performs several debridements over time, and the subsequent debridements occur during the global period of the previous debridements, append modifier 58 to the appropriate subsequent debridement code(s).” Per the 2013 Physician Fee Schedule, there are 0 global days associated with CPT® debridement codes 11042-11047. Therefore, it would be inappropriate to add modifier 58 Staged or related procedure or service by the same physician during the postoperative period to these codes, regardless of when debridement occurs. Branden Chavez, CPC Please send your KUDOS to: kudos@aapc.com KUDOS Burlington, Vt. Chapter Keeps on Giving The Burlington, Vt. chapter’s generosity keeps on growing. It began in 2011, when former president, Gail Donlin, CPC, started the theme “Giving back to the community.” The chapter put their change buckets to use and raised almost $800 for the Vermont Children’s Hospital as part of the Big Change Roundup, sponsored by local radio station WOKO. The Burlington chapter was hooked on giving and in 2012, their new goal was to send a child to Camp Ta-Kum-Ta, a camp for children with cancer or who have had cancer. The cost to send a child: $2,500 for one week. The chapter raised a whopping $3,416! Raising that much money isn’t easy. They pooled their resources by: • Holding 50/50 raffles at chapter meetings and at their Annual Fall Foliage Coding Cruise. • Having a fundraising event featuring a “Calcutta.” Organized by Treasurer Shirley L. Sweet, CPC. With help from friends and co-workers, the fundraising tickets were sold for $30 each, which included dinner. The Calcutta itself raised $1,500 for Camp Ta-Kum-Ta, plus the 50/50 raffle and another game all added to the total raised. The Calcutta was a success because of the organizers of the event, the supporters who bought tickets, the community who gave gifts as prizes, and the grand prize winner who donated 50 percent of the winnings to Camp Ta-Kum-Ta. Kudos to the Burlington chapter for giving so much, and a special thanks to Sweet for sending AAPC Cutting Edge her chapter’s story. 10 AAPC Cutting Edge What on Earth Is a Calcutta? According to Shirley L. Sweet, CPC, here’s how a Calcutta fundraising event works: • Participants buy a ball with a number that ranges from 1-100 to win a cash prize. • One ball is kept out to be raffled at the event and is guaranteed to be in the last 10 balls in the bag. • The balls are randomly drawn out of a bag and if your ball number is called, you’re no longer in the running to be the last ball in the bag. • When ball numbers are being drawn, you may win a gift, which are donated by various businesses and organizations. • The last ball out wins the grand prize. The winner gives back 50 percent of the winnings to the appointed charity. Note: Please check your state’s regulations regarding raffles and giveaways. Appendicitis Doesn’t Stop Dr. Z David Zielske’s, MD, CPC-H, CIRCC, CCC, CCS, RCC, dedication to coding excellence is unstoppable. When AAPC Cutting Edge requested that he send Test Yourself questions to accompany his “Get Busy Learning New Non-cardiac Endovascular Codes” article (February 2013), we found a surprise in our inbox a few days later. With the questions was an apologetic note saying, “Sorry for the delay. Had appendicitis Saturday, took it out that night. Home recouperating now. –z.” Kudos Dr. Z for your loyalty and dedication, despite the removal of a body part! Contexo University is proud to present… ICD-10 Curriculum! Turn to Contexo University for ICD-10-specific training for you and your organization – we are proud to present a comprehensive ICD-10 Curriculum that includes three suggested tracks to follow to prepare for ICD-10, or pick and choose the courses that apply to you! ICD-10-CM Training Essentials ICD-10 Preparation Analyzer Understanding and Preparing for ICD-10-CM ICD-10 Preparation for Healthcare Professionals: The CM Guidelines Anatomy and Terminology Essentials from an ICD-10-CM Perspective Best Practices for ICD-10-CM Documentation and Compliance Common Coding Scenarios: A Practicum in ICD-10-CM Coding and Documentation CEUs n/a 2 2 8 2 3 Hours n/a 2 2 8 2 3 Price $299 179 179 399 199 239 ICD-10-CM Specialty Training Mastering ICD-10-CM Coding for Cardiology Mastering ICD-10-CM Coding for OB/GYN Mastering ICD-10-CM Coding for General Surgery/Gastroenterology Mastering ICD-10-CM Coding for Primary Care Mastering ICD-10-CM Coding for Orthopedics Mastering ICD-10-CM Coding for ENT/Allergy Mastering ICD-10-CM Coding for Multi-Specialty Providers CEUs 2 2 2 2 2 2 4 Hours 2 2 2 2 2 2 4 Price 179 179 179 179 179 179 239 ICD-10-PCS Training Essentials Understanding and Preparing for ICD-10-PCS 2 2 $179 ICD-10 Preparation for Healthcare Professionals: The PCS Guidelines 2 2 $179 Anatomy and Terminology Essentials from and ICD-10-PCS Perspective 6.5 6.5 $399 Mastering ICD-10-PCS Coding for Multi-Specialty Providers 4 4 $239 Coding from the Operative Report: A Practicum in ICD-10-PCS Coding & Documentation CEUs 2 2 6.5 4 4 Hours 2 2 6.5 4 4 Price 179 179 399 239 239 Register today for these invaluable courses to prepare for ICD-10 now. www.contexouniversity.com Do you have questions about eLearning and how it works? Call us at 1-800-334-5724 and we’ll be happy to assist you! Contexo Media | 4 Choke Cherry Road, 2nd Floor | Rockville, MD 20850 | 1-800-334-5724 | www.codingbooks.com 21131 AAPCCA By Barbara Fontaine, CPC Get Ready for May MAYnia! “Spring to Your Local Chapter” to feel the excitement. Our annual May MAYnia is fast approaching. Is your chapter ready to celebrate with a program that will attract new members? Last year, there was widespread growth in participation. We hope to see even more chapters catch on to the fun in 2013. When properly organized and executed, this exciting event can attract new members and energize participants in your chapter. Need some ideas on how to entice member participation during May MAYnia? Here are some great ideas successful chapters did last year. Free Seminars and Free Advertising Wendy Grant, CPC, said the Little Rock, Ark. chapter offered a half-day seminar for FREE! They used Facebook to advertise the event. They also sent emails to members and provided online registration to make the process easier. The meeting had interesting topics and was held in a convenient location to attract the greatest number of guests. Bigger Audience and Goody Bags Marion Attaway, CPC, CPMA, from Greensboro, N.C. said that her chapter marketed their May MAYnia luncheon to all of the medical offices and local members of Medical Group Management Association (MGMA) and Guilford Medical and Dental Managers Association (GMDM) in their area. This meeting burgeoned attendance from 30 to 100. The program on anatomy featured goody bag handouts containing an anatomy coloring book and other items donated by vendors in their offices. Go All Out, Go Hawaiian In Topeka, Kan., Brenda Edwards, CPC, CPMA, CPC-I, CEMC, said her chapter “went all out” in 2012. Members were encouraged to attend with an almost daily countdown of emails prior to the meeting. They celebrated with a luau. Officers, dressed in orange (Region 5 color), handed out colorful leis, while Vice President Da12 AAPC Cutting Edge and wise local speaker, a game of “Blinko” for prizes, and recognition of officers from past years. Tranquil Park and Cinco de Mayo Earl D. Bills, CPC, told us that the Palm Beach, Fla. chapter took their meeting to a peaceful, lakeside park to host an exciting Cinco de Mayo celebration—complete with Tex-Mex food. The meeting topic was ICD-10 and what members should do to prepare for upcoming changes. Bills said this was a great way to take the “hum-drum” out of any CEU presentation. rin Fieger, CPC, led a pep rally before the meeting. With Jimmy Buffet music playing in the background, he had the audience competing to be the loudest before the networking game began. The prizes followed the all-orange theme and included things like oranges and Reese’s Peanut Butter Cups. The meeting was so much fun, members have asked for more like it—officers have been delivering lively meetings since last May. Another luau was held in York, Pa., where Roxanne Thames, CPC, CEMC, reported her chapter had two speakers and announced information about the Hardship Scholarship Fund. The chapter purchased leis, hair flowers, and sunglasses. One of the speakers tossed around a beach ball that had both coding and personal questions written on it. The member who caught it had to read and answer the question nearest to his or her right thumb. Ten great door prizes included tee shirts, coding books, and free attendance to an event worth six continuing education units (CEUs). The key to their successful event was getting attendees to loosen up and have fun. Gainesville, Ga. also hosted a meeting in a large venue that offered a catered meal. Melissa Corral, CPC, said that the chapter decorated with lots of festive balloons and greenery. Chapter fun included a witty Flyers and Raffles In Whittier, Calif., President Susan Brown, CPC-A, said her chapter’s speaker topics centered around ICD-10. A doctor spoke on how essential a coder can be in training physicians to document properly. To get students interested in AAPC membership, flyers were taken to local adult education schools. The result: Attendance nearly doubled! Raffles for gift cards and coding books were the icing on the cake. Since the last May MAYnia, the momentum continues and attendance at regular meetings has increased. Free Dinner and Door Prizes In the City of Palms, Fort Myers, Fla., Judy L. Smith, CPC, CPC-I, said their May MAYnia event was cosponsored by a local technical college that provided the meeting space and covered half of the cost of the dinner. The program, “Employment – How to Get It, How to Keep It,” included an eventspecific brochure designed by the chapter. Members and guests attended for free (a great incentive), and gift cards were donated as door prizes, which captured attendees’ attention. This chapter also more than doubled their normal attendance. Field Trip Destination and Nurturing Future Officers The May MAYnia organizer in Springfield, AAPCCA: Handbook Corner By Erin Andersen, CHC, CPC Take the Handbook Pop Quiz How well do you know the Local Chapter Handbook? If this was “Who Wants to Be a Millionaire,” would you walk away the winner? Take our test to find out: Mo., Pamela Baumgardner, CPC, reported a great turnout, almost doubling their average attendance. Members invited coworkers to “see what coding can do for your future.” Members reached out to local trade colleges, where a professor earned the grand prize for inviting the most guests by offering the meeting as an official field trip to her students. What a great way to teach about the value of networking! When assembling a May MAYnia team, Springfield deliberately recruited members who hadn’t been very involved in chapter activities before. They gave them small, attainable jobs and supported them in becoming an integral part of the chapter—making homegrown potential officers. Less ICD-10 Stress and Massages In St. Louis West, Mo., my chapter, we celebrated and doubled our attendance with a program designed to relieve stress associated with ICD-10’s approach. Favors for the evening were colorful Slinky toys, highlighting the theme “Spring to Your Local Chapter.” A delicious catered dinner was prefaced by five therapists who gave short chair massages to all attendees. People were relaxed when listening to the American Heart and Stroke Association speaker as she presented a program on the causes (such as the onset of ICD-10) and effects of stress in our lives. Prizes centered around the relaxation theme, such as gift cards, lotions, candles, and the grand prize was a trip to a day spa. Whatever your chapter decides to do to celebrate May MAYnia in 2013, we hope that you bring fun and laughter to your meeting. Don’t let the opportunity pass to really enjoy being an AAPC member. Barbara Fontaine, CPC, serves on the AAPCCA Board of Directors and is business office supervisor at Mid County Orthopaedic Surgery and Sports Medicine, a part of Signature Health Services. She served on several committees before becoming a local chapter officer. In 2008, she earned the St. Louis West, Mo. local chapter and AAPC’s Coder of the Year awards. 1. Do all officers need to hold an AAPC credential? a. Yes, of course b. Only president, vice president, and education officer c. Only president, secretary, and treasurer d. No, but they do have to be AAPC members 2. What is the minimum number of officers needed for a chapter? a. Two – president and treasurer b. Three – president, vice president, secretary/treasurer c. Three – president, secretary, treasurer d. Six – president, vice president, education officer, secretary, treasurer, member development 3. You attend a chapter meeting that lasts one hour and 45 minutes. How many CEUs may you claim? a. One CEU – You can’t round up to the next whole number. b. Two CEUs – You can round up to the next whole number. c. 1.5 CEUs – There are only half and whole CEUs. d. 1.75 CEUs – Every 15 minutes equals 0.25 CEUs. 4. How many consecutive years may a member be an officer? a. Four years – just like the president of the United States b. Two years – just like a U.S. representative c. Six years – just like a U.S. senator d. No limit – just like a dictator 5. Can local chapters charge an attendance fee? a. Yes – A nominal fee to cover the cost of the room, food, parking, etc., is allowed. b. Yes – It must be less than $10 per meeting. c. Yes – Officers may charge whatever they’d like. Because they aren’t paid to be officers, this is how they are reimbursed for their time. d. No – It is strictly forbidden to charge anything. 6. Members can earn CEUs for coding-related topics. Which topics below are considered to be coding-related by AAPC? a. HIPAA b. Pharmacy c. OSHA, employee issues, and time management d. All of the above The answers are on page 60. This is just a sample of the useful information you will find in the Local Chapter Handbook. To find out more useful information, read the handbook at: http://static.aapc.com/ppdf/LC_Handbook1.pdf. www.aapc.com March 2013 13 Coding News NCD Deems LSG as Acceptable Bariatric Surgery CMS Tests Bundled Payments for Care Improvement The Centers for Medicare & Medicaid Services (CMS) will accept laparoscopic sleeve gastrectomy (LSG) to treat morbid obesity on the implementation date of Feb. 28, 2013. Standalone LSG may be billed using CPT® code 43775 Laparoscopy, surgical, gastric restrictive procedure; longitudinal gastrectomy (ie, sleeve gastrectomy), effective for service dates after June 27, 2012. CMS recently announced a new Bundled Payments for Care Improvement initiative under the Affordable Care Act. Five hundred organizations will be selected to participate in this initiative, as CMS tests “how bundling payments for episodes of care can result in more coordinated care for beneficiaries and lower costs for Medicare,” the agency said in a press release issued Jan. 31. According to MLN Matters ® MM8028, Medicare beneficiaries are covered for standalone LSG only when all of these conditions are met: The bundled payment initiative includes four bundling models with varying providers and services: • “The beneficiary has a body-mass index (BMI) ≥ 35 kg/m2; • Model 1: Retrospective Acute Care Hospital Stay Only • The beneficiary has at least one co-morbidity related to obesity; and • • The beneficiary has been previously unsuccessful with medical treatment for obesity.” Model 2: Retrospective Acute Care Hospital Stay plus Post-Acute Care • Model 3: Retrospective Post-Acute Care Only • Model 4: Acute Care Hospital Stay Only For discharges on or after June 27, 2012, inpatient hospital claims submitted with standalone LSG are covered, under the Medicare contractor’s discretion, using ICD-9-CM code 43.82 Laparoscopic vertical (sleeve) gastrectomy. Other bariatric procedures previously determined as acceptable by Medicare in 2006 are: • Open and laparoscopic Roux-en-Y gastric bypass; • Laparoscopic adjustable gastric banding; and • Open and laparoscopic biliopancreatic diversion with duodenal switch. Depending on the model type, CMS says it “will bundle payments for services beneficiaries receive during an episode of care, encouraging hospitals, physicians, post-acute facilities, and other providers as applicable to work together to improve health outcomes and lower costs.” Thirty-two awardees have been selected for Model 1, with testing of bundled payments for acute care hospital stays starting April 2013. The start of Phase 1 of Models 2, 3, and 4 is also underway. For more information go to: http://innovation.cms.gov/initiatives/ bundled-payments. See CMS transmittal R150NCD for complete details: www.cms.gov/ Regulations-and-Guidance/Guidance/Transmittals/Downloads/R150NCD.pdf. Quick Tip: Coding/Billing By G.J. Verhovshek, MA, CPC Bundling Rules Apply to Gastric Band Adjustments Some types of bariatric (weight loss) surgery rely on a band (often called a lap band) placed around the upper part of the stomach to create a small pouch to hold food. The reduced stomach size limits the amount a person can eat, promoting weight loss. Following surgery, a physician can adjust the band via a port to allow food to pass more or less quickly through the digestive system. Adjustments to the band during the global period of the surgical procedure are bundled into the surgical payment, and are not separately reimbursed when performed by the same physician who performed the surgery. There is a HCPCS Level II code, S2083 Adjustment of gastric band diameter via subcutaneous port by injection or aspiration of saline, to describe adjustments to the band outside of the global period of the original procedure. Note, however, that not all payers accept this code. Medicare payers, in particular, do not recognize S codes. When reporting lap band adjustments outside the global period for Medicare payers, turn to CPT® Category I unlisted procedure code 14 AAPC Cutting Edge 43999 Unlisted procedure, stomach and write “adjustment of lap band” (or other carrier-designated language) in the narrative field of the claim form. Imaging to locate the port is included in 43999. For Medicare payers, the service is reimbursed only in the office setting. Avoid reporting an evaluation and management (E/M) service in addition to the lap band adjustment unless there is a medically necessary reason (beyond the simple lap band adjustment) to perform the service. E/M services must be separately identifiable from the gastric restrictive device adjustment to be payable. If a separate and distinct E/M service is provided, append modifier 25 Significant, separately identifiable evaluation and management service by the same physician or other qualified health care professional on the same day of the procedure or other service to the appropriate E/M code. As always, documentation must support the separate and distinct E/M service. G.J. Verhovshek, MA, CPC, is managing editor at AAPC. Be Our Guest . . . Last Chance to Register! • • • • • • • • ICD-10 Code Set Training Begins in Orlando 26 Specialty Coding Sessions Six Auditing Sessions Four Billing Sessions Three Compliance Sessions Four Facility Sessions Six Practice Management Sessions CPPM Boot Camp available concurrent with this Event 2013 AAPC NATIONAL CONFERENCE Walt Disney World Resort - Florida www.aapc.com/orlando2013 ■ Roadmap to ICD-10 By Rhonda Buckholtz, CPC, CPMA, CPC-I, CENTC, CGSC, COBGC, CPEDC ICD-10-CM Raises the Clinical Bar Walk through real cases to help you strengthen A&P. P reparing for ICD-10-CM implementation requires a strategy to minimize productivity losses. Remember how painfully slow it was to search the ICD9-CM codebook when you first started to learn coding? Although ICD-10-CM may be familiar to you (if you are well versed in ICD-9-CM), the educational bar has been raised. To remain productive, coders need a good understanding of anatomy and pathophysiology (A&P), as they relate to clinical specificity in ICD-10-CM. Physicians do not write in coding terms; they document for the patient’s clinical condition. The clinical terms do not match up entirely with the coding descriptors— meaning that you Do Your Skills Measure Up? Will you be able to interpret the clinical documentation? Or will you be constantly searching and querying your provider? Worse yet, will you just assign unspecified codes? Answering yes to either of the latter two questions will cost you. Either your provider will question your ability to code, the practice will lose revenue by using unspecified codes, or both. To assess your readiness, review these clinical documentation examples and then choose the correct ICD-10-CM code. Case No. 1: Debilitating Migraine Subjective: Patient complains of intermittent headaches. He has had similar headaches for eight years. He comes in now because the headaches used to occur 3-4 times a year, and now they are occurring 3-4 times a month. The headaches are so severe that he is unable to work. He describes them as a throbbing pain behind his right eye. The headaches are often accompanied with nausea, and in the last few months he has occasionally vomited during an episode. Light aggravates his symptoms, but he has no associated visual symptoms. Objective: His neurologic exam is unremarkable. Assessment: Chronic migraine ICD-10-CM choices for chronic migraine: P A need to be able to uncover the pertinent information and assign codes appropriately. Illustration by iStockphoto © MireKP G43.701 Chronic migraine without aura, not 16 AAPC Cutting Edge intractable, with status migrainosus G43.709Chronic migraine without aura, not intractable, without status migrainosus Roadmap to ICD-10: A&P Physicians do not write in coding terms; they document for the patient’s clinical condition. To figure out which code is correct, you must know the answer to these questions: • What is an aura? • What is the definition of intractable, or status migrainosus? Here’s some help: An aura is a physiological warning sign that a migraine is about to begin. Migraines with auras occur in about 20-30 percent of migraine sufferers. An aura can occur one hour before the attack of pain and last for 1560 minutes. The symptoms always last less than an hour. Visual auras include: • Bright flashing dots or lights • Blind spots • Distorted vision • Temporary vision loss • Wavy or jagged lines Auras also can affect the other senses. These auras may be described simply as having a “funny feeling,” or the person may not be able to describe the aura. Other auras may include ringing in the ears or changes in smell, taste, or touch. Status migrainosus refers to a rare and severe type of migraine that can last 72 hours or longer. The pain and nausea are so intense that people who have this type of headache often need to be hospitalized. Certain medications, or medication withdrawal, can cause this type of migraine syndrome. Intractable headaches are those that don’t respond to medications or therapy, and require intervention outside of the standards. In this case, the patient has had the condition for eight years, and it has gotten progressively worse. Light bothers the patient, but he has no visual impairments. There is no note that medications are not working, or that the headaches last longer than 72 hours. Based on this information, we can assign code G43.709. Case No. 2: Coronary Heart Disease, Myocardial Infarction A second, more complex example requires multiple diagnosis codes: Chief complaint: CAD, MI. History of present illness: An 85-year-old male, new patient who has a history of coronary artery disease with previous myocardial infarction and inducible monomorphic ventricular tachycardia. He has a dual chamber cardio defibrillator model and a dual chamber cardioverter with an atrial lead. He presents for evaluation of a recent myocardial infarction and inducible monomorphic ventricular tachycardia. He was walking in his house when suddenly, without warning, his device fired. He had no symptoms of palpitations or heart racing prior to the event. He felt the same before and after the event, aside from anxiety related to shock. His device was interrogated and demonstrated the shock occurred for atrial fibrillation with a rapid ventricular response. This resulted in slowing of his ventricular response, but did not convert him from his chronic atrial fibrillation. As a result of this shock, his Inderal® has been increased from 80 mg once daily to 120 mg daily. He does not notice any difference in the increased dose of Inderal®. He has no symptoms of chest pain or angina. He has mild symptoms of exertional dyspnea and NYHD Class II symptoms, but no symptoms of rest dyspnea, orthopnea, paroxysmal nocturnal dyspnea, or edema. Medications: Medicines were reviewed and include Inderal® LA - 120 mg daily, Cozaar® 25 mg daily, aspirin - 325 mg daily, a multivitamin - one daily, and valium - as needed. Examination: Vital signs: Pulse 78 bpm and irregular; blood pressure 118/74; respirations 16; height 5' 6"; weight 165 lbs. Cardiovascular: The cardiac apex is not displaced. The first and second heart sounds are normal. There is a grade systolic murmur of mitral insufficiency. The JVP is normal at 3 cm. The carotids have normal upstrokes without bruits. Respiratory: The chest expands normally. There is good air entry to both bases. No adventitious sounds are heard. Laboratory data: His device was evaluated and his battery voltage is currently 2.64 volts with a replacement indicator at 2.62 volts. His atrial fibrillation is noted with a ventricular response about 80 bpm. An echocardiogram from Aug. 21, 2009, showed a dilated left atrium at 4.9 cm. His left ventricular function was normal with an ejection fraction of 60 percent. Impression: 1) ICD shock secondary to paroxysmal atrial fibrillation with rapid ventricular response. 2) Normal functioning cardioverter defibrillator - nearing end of life. 3) Ventricular tachycardia. 4) Coronary artery disease. 5) lschemic cardiomyopathy - EF 60 percent, NYHD class II. 6) Hypertension. 7) Allergy to ACE inhibitors. Recommendations: This gentleman received an implantable cardiac defibrillator shock because of a rapid response from his underlying atrial fibrillation. He recently had his beta blocker dose increased, but his ventricular response is still somewhat rapid. I have recommended he increase his Inderal® to Inderal LA® 80 mg twice daily. If hypotension ensues, lowering his dose of Cozaar® would be appropriate. His CHADS2 score is only one; therefore, I would continue with aspirin for his anticoagulation. It is interesting to note that the defibrillator www.aapc.com March 2013 17 ICD-10 Roadmap: A&P shock did not convert his atrial fibrillation to sinus again, supporting the idea that this is chronic atrial fibrillation. He should have his defibrillator changed when he reaches an elective replacement indicator of 2.6 volts. I will be pleased to change out his device at the appropriate time. I hope this letter is useful to you in the management of this patient. ICD-10-CM coding: A. B. C. Atherosclerosis:A. Healthy artery B. Plaque formation C. Rupturing, clotting, and blood flow occlusion I48.0 Paroxysmal atrial fibrillation I47.2 Tachycardia, ventricular I25.10 Atherosclerotic heart disease of native coronary artery without angina pectoris I25.5 Cardiomyopathy, ischemic I10 Hypertension I25.2 Old myocardial infarction Z88.8 History, personal, allergy, other drugs, medicaments, and biologic substances Here are some pathophysiology elements you need to understand to tie in the proper coding: Coronary heart disease (CHD), also called coronary artery disease (CAD), is a condition in which plaque builds up inside the coronary arteries. It is the most common type of heart disease. The coronary arteries supply oxygen-rich blood to the heart muscle. Plaque is made up of fat, cholesterol, calcium, and other substances found in the blood. When plaque builds up in the arteries, the condition is called atherosclerosis. The buildup of plaque occurs over many years. A common symptom of CHD is angina. Angina is chest pain or discomfort that occurs if an area of your heart muscle doesn’t get enough oxygen-rich blood. Angina may feel like pressure or squeezing in your chest. You also may feel it in your shoulders, arms, neck, jaw, or back, and it may even feel like indigestion. The pain tends to get worse with activity and goes away with rest. Emotional stress also can trigger the pain. Another common symptom of CHD is shortness of breath. This symptom happens if CHD causes heart failure. In the event of CH AR TS SIMPLE AND SECURE SUBMISSION On average, our audits help to secure over $64,000 per doctor that is at risk due to documentation and coding errors Easy to use encrypted online upload tool. SIMPLIFY YOUR NEXT PERSONALIZED TRAINING Customized education using audit findings to ensure compliance and secure revenue CODING AUDIT SPECIALTY SPECIFIC CHART ANALYSIS 2-WEEK AVERAGE TURNAROUND U.S. Based certified auditors are assigned to each audit based on specialty expertise and then reviewed by a senior auditor for accuracy Given our experience in coding and auditing, AAPC Physician Services is the industry standard for medical chart reviews – making Neurology Cardiology OB/GYN ENT PERSONALIZED REPORT WITH RECOMMENDATIONS Diverse team of highly skilled and experienced auditors with expertise in over 40 SPECIALTIES NS TIO DA AAPC Cutting Edge EN M 18 M We perform more than 60,000 AUDITS per year RESULTS CO RE Detailed reports with personalized findings and recommendations for compliant documentation and coding CONTACT US TODAY www.aapcps.com 866-200-4157 To discuss this article or topic, go to www.aapc.com ICD-10-CM separates codes for ischemic heart disease by the type of vessel affected, and whether the patient is also experiencing angina. ICD-10 Roadmap: A&P heart failure, the heart can’t pump enough blood to meet the body’s needs. ICD-10-CM separates codes for ischemic heart disease by the type of vessel affected, and whether the patient is also experiencing angina. Heart failure is coded by the type, such as systolic, diastolic, or a combination of both, as well as whether the condition is acute or chronic. Systolic heart failure is a form of heart failure in which the heart’s lower chambers (ventricles) have become too weak to contract and pump out enough blood to meet the body’s needs, resulting in shortness of breath and other heart failure symptoms. Diastolic heart failure is defined as symptoms of heart failure in a patient with preserved left ventricular function. A stiff left ventricle often is characterized with decreased compliance and impaired relaxation, which leads to increased end diastolic pressure. The patient in this example has multiple diagnoses. He is diagnosed with paroxysmal atrial fibrillation, ventricular tachycardia, and CAD with no mention of previous coronary artery bypass graft (CABG); therefore, it’s coded as a native artery. There is no mention of angina, ischemic cardiomyopathy, hypertension (which is not described as due to heart disease), or history of myocardial infarction (MI). He also has an allergy to angiotensin-converting-enzyme (ACE) inhibitors. Without a working knowledge of A&P, these two examples may have taken you quite awhile to look up everything necessary to make the appropriate code selections. By preparing now with a solid A&P course, you will be more effective in your coding, and worry less about productivity losses with the new coding system. Rhonda Buckholtz, CPC, CPMA, CPCI, is vice president of ICD-10 Training and Education at AAPC. A&P QUIZ By Rhonda Buckholtz, CPC, CPMA, CPC-I, CENTC, CGSC, COBGC, CPEDC Think You Know A&P? Let’s See … Hypertension is the term used to describe high blood pressure. High blood pressure increases the risk of heart disease, stroke, kidney failure, and eye problems—so it’s important to know how to lower high blood pressure. Hypertension risk factors can include obesity, excessive alcohol consumption, smoking, and family history. Blood pressure is a measurement of the force against artery walls as the heart pumps blood through the body. Blood pressure readings are usually given as two numbers; for example, 120 over 80 (written as 120/80 mm Hg). Normal blood pressure is when your blood pressure is lower than 120/80 mm Hg most of the time. High blood pressure (hypertension) is when your blood pressure is 140/90 mm Hg or above most of the time. If your blood pressure numbers are 120/80 or higher, but below 140/90, it is called pre-hypertension. If you have pre-hypertension, you are more likely to develop high blood pressure. Test yourself to find out where your A&P skills rank: When blood pressures are documented, what does the top number reference? a. Diastolic blood pressure b. Diastolic rate and rhythm c. Systolic blood pressure d. Systolic rate and rhythm The correct answer is on page 60. Rhonda Buckholtz, CPC, CPMA, CPC-I, CENTC, CGSC, COBGC, CPEDC, is vice president of ICD-10 Training and Education at AAPC. www.aapc.com March 2013 19 ■ Coding/Billing By Anna Barnes, CPC, CEMC, CGSCS Colonoscopy: Screening or Surveillance? Consider patient history and reason for the visit for accurate diagnosis coding. he advent of the Affordable Care Act (ACA) has increased patient access to a greater number of preventative services. Physicians and patients have both benefited from this new law. Patient disease processes are being diagnosed at an earlier stage, ensuring less invasive treatments and better outcomes, while physicians are seeing an increase in revenue for preventative services. Practices performing colonoscopies for colon and rectal cancer screenings have seen a corresponding rise in requests for “screening” colonoscopy. As a result, there is an increase in incorrectly coded colonoscopies. Practices may not understand that a majority of patients are actually not screening colonoscopies, but are following surveillance regimens. There are several steps you must take to determine the difference and correctly code colonoscopy. Step 1: Define Screening vs. Surveillance Colonoscopy, Determine Patient Need Physicians and coders must be able to distinguish between a screening and surveillance colonoscopy. As defined by The U.S. Preventive Services Task Force (USPSTF): • A screening colonoscopy is performed once every 10 years for asymptomatic patients aged 50-75 with no history of colon cancer, polyps, and/or gastrointestinal disease. • A surveillance colonoscopy can be performed at varying ages and intervals based on the patient’s personal history of colon cancer, polyps, and/or gastrointestinal disease. Patients with a history of colon polyp(s) are not recommended for a screening colonoscopy, but for a surveillance colonoscopy. Per the USPSTF, “When the screening test results in the diagnosis of clinically significant colorectal adenomas or cancer, the patient will be followed by a surveillance regimen and recommendations for screening are no longer applicable.” (www.uspreventiveservicestaskforce.org/uspstf08/colocancer/colosum.htm) The USPSTF does not recommend a particular surveillance regime for patients who have a personal history of polyps and/or cancer; however, surveillance colonoscopies generally are performed in shortened intervals of two to five years. Medical societies, such as the American Society of Colon and Rectal Surgeons and the American Society of Gastrointestinal Endoscopy, regularly publish recommendations for colonoscopy surveillance (see: www.fascrs.org/patients/ treatments_and_screenings/assess_your_risk_for_colorectal_cancer/screening/). The type of colonoscopy will fall into one of three categories, depending on why the patient is undergoing the procedure. 1. Diagnostic/Therapeutic colonoscopy (CPT® 45378 Colonoscopy, flexible, proximal to splenic flexure; diagnostic, with or without collection of specimen(s) by brushing or washing, with or without colon decompression (separate procedure)) • Patient has a gastrointestinal sign, symptom(s), and/or diagnosis. 20 AAPC Cutting Edge Coding/Billing: Colonoscopy Splenic flexure Transverse colon The scope travels beyond the splenic flexure Sigmoid flexure Rectum 2. Preventive colonoscopy screening (CPT® 45378, G0121 Colorectal cancer screening; colonoscopy on individual not meeting criteria for high risk) • Patient is 50 years of age or older • Patient does not have any gastrointestinal sign, symptom(s), and/or relevant diagnosis • Patient does not have any personal history of colon cancer, polyps, and/or gastrointestinal disease • Patient may have a family history of gastrointestinal sign, symptom(s), and/or relevant diagnosis Exception: Medicare patients with a family history (first degree relative with colorectal and/or adenomatous cancer) may qualify as “high risk.” Colonoscopy for these patients would not be a “surveillance,” but a screening, reported with HCPCS Level II code G0105 Colorectal cancer screening; colonoscopy on individual at high risk. 3. Surveillance colonoscopy (CPT® 45378, G0105) • Patient does not have any gastrointestinal sign, symptom(s), and/or relevant diagnosis. • Patient has a personal history of colon cancer, polyps, and/or gastrointestinal disease. Step 2: Properly Report Personal/ Family History with Screening/Follow-up According to ICD-9-CM Official Guidelines for Coding and Reporting, section 18.d.4: There are two types of history V codes, personal and family. Personal history codes explain a patient’s past medical condition that no longer exists and is not receiving any treatment, but that has the potential for recurrence, and therefore may require continued monitoring. Personal history codes may be used in conjunction with follow-up codes and family history codes may be used in conjunction with screening codes to explain the need for a test or procedure. Common personal history codes used with colonoscopy are V12.72 and V10.0x Personal history of malignant neoplasm of the gastrointestinal tract. The family history codes include V16.0 Family history of malignant neoplasm of the gastrointestinal tract; V18.51 Family history of colonic polyps; and V18.59 Family history of other digestive disorders. Lastly, V76.51 describes screening of the colon. Scope Descending colon Sigmoid colon A flexible colonoscope is inserted into the anus and fed beyond the splenic flexure for diagnostic purposes, with or without collection of specimen(s) by brushing or washing, and with or without colon decompression (45378) Examination using flexible scope Anatomical Illustrations © 2012, Optuminsight, Inc. Per the ICD-9-CM official guidelines, you would be able to report V76.51 (screening) primary to V16.0 (family history of colon polyps). In contrast, you would not use V76.51 (screening) with V12.72 (personal history of colon polyps) because family history codes, not personal history codes, should be paired with screening codes. Personal history would be paired with a follow-up code. Just because you get paid doesn’t mean the coding is correct: Most carriers will pay V76.51 with V12.72 because their edits are flawed and allow it. The patient’s claim will process under a patient’s preventative benefits with no out-of-pocket; however, an audit of the record with the carrier guidance will reveal that the claim incorrectly paid under preventative services when, in fact, the procedure should have paid as surveillance. The best strategy is to contact your payer to be sure you are coding correctly based on that payer’s “screening vs. surveillance” guidelines. Step 3: Understand Government and Carrier Screening Definitions Following USPSTF recommendations, the ACA preventative guidelines state patients with a personal history of adenomatous polyps and/or colon cancer are not covered under a screening guidance, but rather under a surveillance regimen. Many third-party payers also have incorporated the personal history, shortened interval surveillance colonoscopy concept into their policies. www.aapc.com March 2013 21 Coding/Billing: Colonoscopy Form A Surveillance colonoscopies are most often covered under diagnostic benefits, even if the patient is asymptomatic. Guidelines are inconsistent across payers; check with your individual payers for their guidelines. Step 4: Educate the Patient Under the ACA, payers must offer first-dollar coverage for screening colonoscopy but are not obliged to do so for a surveillance or diagnostic colonoscopy. The patient’s history and findings determine the reason for and type of colonoscopy, driving the benefit determination. This can be very frustrating for patients who may not understand why they are being charged for what they thought was a covered, physician-recommended “screening.” In fact, that screening might be a follow-up (surveillance) colonoscopy, or may become a diagnostic colonoscopy if there are findings. To avoid angry, confused patients, educate them about the types of colonoscopy (preventative, surveillance, or diagnostic) and insurance benefits associated with each procedure. Accomplish this by providing the patient with the correct tools. Atlanta Colon and Rectal Surgery ask patients to review the “Colonoscopy: What You Need to Know” form (see Form A) prior to coming into the office to schedule their procedure. This form includes defining the patient procedure type, giving the patient the CPT® and ICD-9-CM codes to call 22 AAPC Cutting Edge insurance, and informing them of the practice policy of not illegally changing documentation to produce better benefit determination. During the scheduling process, the scheduler will present the “Colonoscopy Notification Form” (see Form B), and discuss the patient’s responsibility for obtaining his or her insurance benefit. Step 5: Correctly Apply the Principles Scenario 1: An asymptomatic patient is scheduled for a colonoscopy. The patient had an adenomatous polyp removed from the descending colon two years ago. The patient has no other personal or family history. The patient is scheduled and undergoes a complete bowel preparation followed by a colonoscopy to the cecum. No abnormalities are found. CPT®: 45378 ICD-9-CM: V12.72 Rationale: The patient’s last colonoscopy was two years ago. He is being followed by a surveillance regime due to his history of polyps. ICD-9-CM guidelines do not allow the use of the V76.51 screening code with the V12.72 personal history code. Scenario 2: An asymptomatic patient is scheduled for a colonoscopy. The patient is 50-years-old and has a mother who was diagnosed with colon cancer at age 55. The patient has never undergone a colo- To discuss this article or topic, go to www.aapc.com Coding/Billing: Colonoscopy Form B Most carriers will pay V76.51 with V12.72 because their edits are flawed and allow it. … an audit of the record with the carrier guidance will reveal the claim was incorrectly paid under preventative services when, in fact, the procedure should have been paid as surveillance. noscopy and has no other personal or family history. The patient is scheduled and undergoes a complete bowel preparation followed by a colonoscopy to the cecum. No abnormalities are found. CPT®: 45378 ICD-9-CM: V76.51, V16.0 Rationale: The patient is 50-years-old and never undergone a colonoscopy procedure. His only relevant history is a mother with colon cancer; family history. ICD-9-CM guidelines allow the use of the V76.51 screening code with the V16.0 family history code. Scenario 3: An asymptomatic Medicare patient is scheduled for a colonoscopy. The patient had an adenomatous polyp removed from the transverse colon five years ago. The patient has no other personal or family history. The patient is scheduled and undergoes a complete bowel preparation followed by a colonoscopy to the cecum. No abnormalities are found. HCPCS Level II: G0105 ICD-9-CM: V12.72 Rationale: This is a Medicare patient with a history of adenomatous polyps undergoing a colonoscopy only five years from the last one. The patient is considered high risk under Medicare guidelines. ICD9-CM guidelines do not allow the use of the V76.51 screening code with the V12.72 personal history code. Scenario 4: An asymptomatic Medicare patient is scheduled for a colonoscopy. The patient was recently diagnosed with breast cancer and has never undergone a colonoscopy. The patient has no other personal or family history. The patient is scheduled and undergoes a complete bowel preparation followed by a colonoscopy to the cecum. No abnormalities are found. HCPCS Level II: G0121 ICD-9-CM: V76.51, 174.9 Malignant neoplasm of breast (female), unspecified Rationale: This is a Medicare patient with no personal or family history of gastrointestinal disease; breast cancer is not considered an indication under Medicare guidelines. The patient is classified as an average risk screening. Screening and surveillance colonoscopy coding is driven by the diagnosis and reason for the visit. Physicians and coders must take the time to educate themselves on the definition and guidelines, both coding and carrier, to correctly bill colonoscopies. Anna Barnes, CPC, CEMC, CGSCS, is the director of operations for Atlanta Colon and Rectal Surgery. She oversees corporate compliance programs, physician auditing and education, and is director of information technology. She also manages billing department activities, including staff coding compliance and education. She has a BSEd from the University of Georgia and 17 years of management experience in colon and rectal surgery. www.aapc.com March 2013 23 ■ Coding/Billing By David Zielske, MD, CPC-H, CIRCC, CCC, CCS, RCC Get Busy Learning New Cervico-cerebral Imaging, Re-imagined It’s time to re-evaluate your cervico-cerebral imaging coding for new concepts and codes in 2013. For 2013, CPT® has developed an entirely new concept and set of codes for imaging of the cervico-cerebral (head and neck) arteries. These codes do not apply to selective venous head and neck procedures, but do include the venous follow-through imaging often performed with selective cerebral angiography. Codes 36221-36228 include catheter placements for the vessels selected and imaged. Catheter placements can be in: • The aortic arch (36221 Non-selective catheter placement, thoracic aorta, with angiography of the extracranial carotid, vertebral, and/or intracranial vessels, unilateral or bilateral, and all associated radiological supervision and interpretation, includes angiography of the cervicocerebral arch, when performed) • The innominate or common carotid (either 36222 Selective catheter placement, common carotid or innominate artery, unilateral, any approach, with angiography of the ipsilateral extracranial carotid circulation and all associated radiological supervision and interpretation, includes angiography of the cervicocerebral arch, when performed or 36223 Selective catheter placement, common carotid or innominate artery, unilateral, any approach, with angiography of the ipsilateral intracranial carotid circulation and all associated radiological supervision and interpretation, includes angiography of the extracranial carotid and cervicocerebral arch, when performed). Editors’ note: CPT® brought 74 new interventional radiology, endovascular, cardiac chamber, and coronary arterial interventional codes for 2013, while deleting 32 codes for many of the same types of procedures. Last month, we focused on the chest drainage procedures and non-cardiac endovascular codes changes, which include retrieval of intravascular foreign body and thrombolysis (see “Get Busy Learning New Non-cardiac Endovascular Codes,” February 2013, pages 18-20). 24 AAPC Cutting Edge Coding/Billing: Imaging The new codes are unilateral. If bilateral carotid imaging with selective catheterization is performed, report the appropriate code with modifier 50 Bilateral procedure appended • The internal carotid (36224 Selective catheter placement, internal carotid artery, unilateral, with angiography of the ipsilateral intracranial carotid circulation and all associated radiological supervision and interpretation, includes angiography of the extracranial carotid and cervicocerebral arch, when performed). Code 36221 for arch imaging is bundled with all selective cervicocerebral imaging codes, and cannot be reported with any codes in the 36222–36228 range; carotid code 36222 describes placement of the catheter selectively into the innominate or common carotid artery with unilateral imaging of the cervical carotid artery; code 36223 includes imaging of the intracranial vessels, as well; and code 36224 requires catheter placement in the internal carotid artery for carotid cerebral imaging. All three selective codes include arch imaging, if performed, while the cerebral codes 36223 and 36224 include the cervical carotid imaging, if performed. Only one code from this group can be reported per side imaged, with a hierarchy of 36224 > 36223 > 36222. Example 1: A 75-year-old patient with carotid stenosis identified on Doppler ultrasound is here for angiographic evaluation. Via a right femoral puncture, a catheter is advanced into the arch and cervicocerebral arch imaging is performed (36221). The catheter is advanced into the right innominate artery, and imaging of the cervical and cerebral carotid arterial distribution is performed (delete 36221, add 36223). Severe stenosis of the right common carotid precludes selective advancement of the catheter into the carotid artery. A catheter is then placed into the left common carotid artery and left cervical carotid imaging is performed (36222-59). The catheter is then advanced into the left internal carotid artery for cerebral imaging of possible aneurysm (delete 36222-59, add 36224, append modifier 59 to 36223 for the right carotid, above). The catheter is removed. New Codes Bundle Imaging Code 36221 includes catheter placement in the aorta and imaging of the arch, and the innominate, proximal subclavian, and common carotid arteries (as in the past). This year, imaging from an arch injection also includes complete imaging of the cervical carotid and vertebral arteries, along with the intracranial carotid and vertebral cerebral arteries, when performed. Last year, the imaging codes for these Takeaways: • 2013 CPT® includes major changes to interventional radiology codes for cardiovascular services. • Cervico-cerebral (head and neck) arteries have new codes. • New codes bundle imaging. specific regions could be reported; this year, a single code describes all regions imaged via an arch injection. The new codes are unilateral. If bilateral carotid imaging with selective catheterization is performed, report the appropriate code with modifier 50 Bilateral procedure appended. If a higher-level diagnostic study is performed on one side, report both sides with accurate codes and modifier 59 on the lesser unilateral procedure (e.g., 36224 for internal carotid selection and intracranial imaging on the right, and 36223-59 for cervical and cerebral imaging on the left, with the catheter in the common carotid artery). Similar guidelines apply to unilateral vertebral artery imaging (36225 Selective catheter placement, subclavian or innominate artery, unilateral, with angiography of the ipsilateral vertebral circulation and all associated radiological supervision and interpretation, includes angiography of the cervicocerebral arch, when performed) to report unilateral vertebral artery imaging with a catheter placed in the innominate or subclavian artery; as well as to imaging via a catheter selectively placed into the vertebral artery (36226 Selective catheter placement, vertebral artery, unilateral, with angiography of the ipsilateral vertebral circulation and all associated radiological supervision and interpretation, includes angiography of the cervicocerebral arch, when performed). Both 36225 and 36226 include imaging of the neck and head. These codes are unilateral, and follow similar guidelines as the carotid arteries for bilateral procedures. Selective vertebral codes include imaging of the arch (if done), and have a hierarchy of 36226 > 36225. Example 2: The patient is 57-years-old with possible vertebro-basilar insufficiency. Via a right common femoral puncture, a catheter is advanced into the arch and cervico-cerebral arch angiography is performed (36221). A catheter is advanced into the right subclavian artery and vertebral artery imaging is performed (delete 36221, add 36225). This injection fails to show retrograde flow down the left www.aapc.com March 2013 25 36222-36223 vertebral. The catheter is then placed into the left subclavian and advanced further into the left vertebral artery, and selective left vertebral artery imaging is performed (add 36226, append modifier 59 to 36225, above). The left vertebral ends in the posterior inferior cerebellar artery (PICA). Add-ons Paint a Complete Picture Report add-on code +36227 Selective catheter placement, external carotid artery, unilateral, with angiography of the ipsilateral external carotid circulation and all associated radiological supervision and interpretation (List separately in addition to code for primary procedure) with codes 36222–36224 when the external carotid artery is selectively catheterized, and imaging is performed of the external carotid artery and any additional branches. Report +36227 only once per side. Do not report +75774 Angiography, selective, each additional vessel studied after basic examination, radiological supervision and interpretation (List separately in addition to code for primary procedure) for any additional super-selective external carotid branch selection and imaging. Use +36228 Selective catheter placement, each intracranial branch of the internal carotid or vertebral arteries, unilateral, with angiography of the selected vessel circulation and all associated radiological supervision and interpretation (eg, middle cerebral artery, posterior inferior cerebellar artery) (List separately in addition to code for primary procedure) when an intracranial artery is super-selectively catheterized, with imaging performed of any intracranial artery (e.g., anterior cerebral, posterior cerebral, middle cerebral, callosal marginal, peri-callosal, basilar superior cerebellar, PICA, AICA, etc.). Code +36228 may be reported twice per side (right cerebral, left cerebral, and posterior fos26 AAPC Cutting Edge 36224 Anatomical Illustrations © 2012, Optuminsight, Inc. Coding/Billing: Imaging sa), but only with 36224 and 36226; however, the medically unlikely edit (MUE) for +36228 is four units. It would be an unusual case that requires super-selective intracranial arterial catheterization and imaging from all three territories. Variant Anatomy & Diagnostic Cervico-cerebral Angiography Coding The new cervico-cerebral arterial imaging code set is not influenced by variant anatomy. This means, the codes for selective bilateral common carotid and bilateral selective vertebral imaging with catheter placement in the common carotid and vertebral arteries, in a patient with a normal arch, are the same codes as reported for a patient with variant anatomy consisting of a bovine arch, or with an aberrant right subclavian artery. These codes only apply to cervico-cerebral imaging performed as a diagnostic study (with or without neuro-intervention). If a neurointerventional procedure is performed without diagnostic imaging (e.g., diagnostic study of stable aneurysm done on the prior day, here for intervention only today), the “selective above diaphragm” catheter placement codes (36215–36218) are appropriate, along with the interventional codes for the procedure performed. If diagnostic imaging and neuro-intervention are performed at the same session, do not submit selective catheter placements. Instead, report only 3622136228 because catheter selections are included. Example 3: The patient is 41-years-old with wide-mouthed, supraclinoid internal carotid aneurysm. The patient had complete diagnostic angiography performed one day earlier and now consents to embolization with Pipeline™ device for therapy. Via a right femoral To discuss this article or topic, go to www.aapc.com Coding/Billing: Imaging 36228 Code +36228 may be reported twice per side (right cerebral, left cerebral, and posterior fossa), but only with 36224 and 36226. puncture, a guiding sheath is advanced into the right common carotid artery. The device catheter is then advanced to the level of the aneurysm (36217 Selective catheter placement, arterial system; initial third order or more selective thoracic or brachiocephalic branch, within a vascular family) and the Pipeline™ device successfully deployed for flow diversion and aneurysm embolization (61624 Transcatheter permanent occlusion or embolization (eg, for tumor destruction, to achieve hemostasis, to occlude a vascular malformation), percutaneous, any method; central nervous system (intracranial, spinal cord) and 75894 Transcatheter therapy, embolization, any method, radiological supervision and interpretation). Completion angiography demonstrates flow diversion and successful procedure with patency of the native vessel (75898 Angiography through existing catheter for followup study for transcatheter therapy, embolization or infusion, other than for thrombolysis). The catheter is removed. Example 4: Same patient as example 3; however, the patient had bilateral internal carotid arterial catheter placements with carotid cerebral imaging (add 36224-50 to prior example) on the same day as the intervention (delete 36217 from prior example). Example 5: The patient is 60 years old with transient ischemic attacks (TIAs). Via a transfemoral approach, a catheter is placed to the aortic arch and imaging of the arch is performed. Proximal carotid and brachiocephalic ulcerated stenoses preclude selective catheter placements, so repeat arch injection is performed with imaging focused on the cervical and cerebral carotids. Excellent detail is obtained, demonstrating 90 percent right internal carotid artery (ICA) stenosis, 60 percent left ICA stenosis, and normal intracranial vessels. The entire right vertebral artery is imaged and appears normal. Code 36221 describes all imaging of the cervico-cerebral vasculature via this non-selective arch injection. Example 6: Same case as example 5, but the proximal arch vessels do not have stenoses, so the right common carotid, right vertebral, and left common carotid arteries are selected and images of the cervical and cerebral carotids, as well as the vertebral artery, are obtained. Code 36223-50 describes bilateral carotid imaging. Code 36226 describes selective right vertebral imaging. Arch imaging (36221) is bundled in both the selective carotid and vertebral codes, and is not separately reported. David Zielske, MD, CPC-H, CIRCC, CCC, CCS, RCC, is an interventional radiologist and president of ZHealth Consulting and ZHealth Publishing in Brentwood, Tenn. www.aapc.com March 2013 27 ■ Coding/Billing By Maryann C. Palmeter, CPC, CENTC Open Mouth, Insert Foot: Partial Foot and Toe Amputations Knowing anatomy and procedure differences will clarify coding and save you from embarrassing misconception. I recall reviewing some documentation where a patient had a foot amputated, and about two months later the same patient underwent an amputation of the same foot. I thought, “How many times can the same foot be amputated? There’s something wrong here.” It’s Not All or Nothing Review Your Anatomy and Terminology An understanding of the skeletal anatomy of the ankle, foot, and toes is key in amputations because CPT® code selection is based primarily on the joint(s) through which the disarticulation occurs. See Figure A for a labeled diagram of its anatomy. Assigning codes will be easier, too, if you are familiar with various types of ankle, foot, and toe amputations. Types of amputations are: Boyd – Similar to Syme amputation (below), but provides a broad weight-bearing surface of the heel by creating an arthrodesis between the distal tibia and the tuber of the calcaneus. This provides more length and better preserves the weight-bearing function of the heel pad than the Syme. The Boyd amputation preserves the calcaneus, and the calcaneus is fused to the tibia. This relieves the problem of migration of the heel pad because the heel pad remains firmly attached to the calcaneus. Both malleoli are preserved. Chopart – Midtarsal amputation of the foot between the calcaneus and the cuboid bones (Calcaneocuboid joint) and the talus and the navicular bones (Talocalcaneonavicular joint). Hey – Amputation of the foot between the metatarsus and tarsus or tarsometata rsa l Photo by iStockphoto © woewchikyury I am glad I didn’t say out loud what I was thinking, or I would have ended up with a foot in my mouth, so to speak. As it turns out, my perception of foot amputations was wrong. Not every operation labeled a foot amputation results in the removal of the entire foot; therefore, it is indeed possible for a patient to have multiple amputations at more proximal levels, if a disease progresses. A partial foot amputation (PFA) may occur in patients with advanced vascular disease secondary to diabetes and its complications, but also may occur due to injury, infection, or birth defect. Numerous complications—including skin breakdown, non-healing ulceration, osteomyelitis, and/or gangrene—can lead to a subsequent and more proximal amputation. The goal of amputation is successful healing, preserving as much function as possible, and creating a residual limb that will work best with or without a prosthesis. Other issues that affect decisions about the type and extent of surgery include the patient’s overall health and his or her ability to withstand anesthesia, the level at which there is adequate blood flow, the potential for successful rehabilitation, and the desired activity level afterward. 28 AAPC Cutting Edge Coding/Billing: Amputations An understanding of the skeletal anatomy of the ankle, foot, and toes is key in amputations because CPT® code selection is based primarily on the joint(s) through which the disarticulation occurs. Figure A joint, which is located between the base of the first through fifth metatarsal bones and their connection with the medial, intermediate, and lateral cuneiforms and the cuboid bone in the foot. Lisfranc – Same as the Hey amputation. Pirogoff – Amputation of the foot at the ankle wherein the anterior two thirds of the calcaneus is removed, and the posterior process of the calcaneum is retained at the skin Photo credit: Courtesy of Dr. Foot, (www.drfoot.co.uk); copyright 1994–2012; used with permission. flap and opposed to the cut end of the tibia. Both malleoli are preserved. Ray – Amputation of the toe along with all or part of the corresponding metatarsal bone. Syme – Disarticulation of the foot with removal of both malleoli, followed by forward rotation of the heel pad over the end of the residual tibia. This technique provides an end-bearing stump that allows ambula- Be with the family and earn CEUs! Need CEUs to renew your CPC®? Stay in town. At home. Use our CD-ROM courses anywhere, any time, any place. You won’t have to travel, and you can even work at home. Our CD-ROM/CEU course line-up: New course (see our Web site): “Dive Into ICD-10” E/M from A to Z (18 CEUs) Primary Care Primer (18 CEUs) E/M Chart Auditing & Coding (16 CEUs) Demystifying the Modifiers (16 CEUs) Medical Coding Strategies (15 CEUs) Walking Through the ASC Codes (15 CEUs) Elements of ED Coding (11 CEUs) HealthcareBusinessOffice LLC: Toll free 800-515-3235 Email: info@HealthcareBusinessOffice.com Web site: www.HealthcareBusinessOffice.com From the leading provider of interactive CD-ROM courses with preapproved CEUs Finish at your own speed, quickly or leisurely Just 1 course earns as many as 18.0 CEUs Use any Windows® PC: home, office, laptop No annoying timeouts. No expiring passwords. Finish a CD in a couple of sittings, or take it a chapter a day — you choose. So visit our Web site to learn more about CEUs, the convenient way! (Some courses also have CEU approval from AHIMA. See our Web site.) Easily affordable with EasyPayments! www.HealthcareBusinessOffice.com/easypay.htm Follow us on Twitter: twitter.com/hbollc Continuing education. Any time. Any place. ℠ www.aapc.com March 2013 29 Coding/Billing: Amputations The toe is amputated tion over short distances. The residual limb ends at the distal base of the tibia. A complication of the Syme amputation is migration of the heel pad, which is not firmly fixed to the tibia. Terminal Syme – Amputation of part of the distal phalanx, which is performed via an elliptical incision and involves resection of the toenail, nail bed, and approximately half of the distal phalanx. The wound is closed by placing the skin flap over the stump and suturing the skin. Although the skin flap technique is similar to the one used in the Syme amputation of the ankle, do not confuse these two very distinct procedures. Transmetatarsal – Amputation of all toes at the metatarsals. The CPT® codes to report ankle, foot, and toe amputations are: 27888 Amputation, ankle, through malleoli of tibia and fibula (eg, Syme, Pirogoff type procedures), with plastic closure and resection of nerves Finished amputation of great toe (Use this code for Boyd amputation, as well.) 27889 Ankle disarticulation 28800 Amputation, foot; midtarsal (eg, Chopart type procedure) Interphalangeal amputation (28825) A single toe is amputated at the level of the metatarsal bone. Report 28825 when the amputation is performed at an interphalangeal joint. Anatomical Illustrations © 2012, Optuminsight, Inc. Key Definitions Anterior – Front. Articulation – Bones joined to one another at different parts of their surfaces. Chopart’s joint – The articulation between the hindfoot and the midfoot (midtarsal joint). Disarticulation – Separation or amputation through a joint. Dorsal – Top surface of the foot. Intermediate – Middle. Interphalangeal joints – Any of the joints between the phalangeal bones. Lateral – Outer. (Use this code for Hey and Lisfranc amputations, as well.) 28805 Amputation, foot; transmetatarsal 28810 Amputation, metatarsal, with toe, single (Use this code for a ray amputation.) 28820 Amputation, toe; metatarsophalangeal joint (Use this code for amputation between the metatarsal joint and proximal phalanx.) 28825 Amputation, toe; interphalangeal joint Use this code for amputation between proximal and middle phalanges or middle and distal phalanges in toes two through five, or amputation between the distal and proximal phalanges in the big toe. 11752 Excision of nail and nail matrix, partial or complete (eg, ingrown or deformed nail), for permanent removal; with amputation of tuft of distal phalanx Use this code to report amputation of distal tuft of phalanges or terminal Syme amputation of the toe. Don’t forget to use modifiers to denote laterality (modifier LT Left side and RT Right side), and to distinguish one toe from another. Toe Modifiers Left Foot Digit Modifier Right Foot Digit Modifier Great (big) toe – This little piggy went to market. TA Great (big) toe T5 Second – This little piggy stayed home. T1 Second T6 Third – This little piggy had roast beef. T2 Third T7 Plantar – Bottom surface of the foot. Posterior – Back. Fourth – This little piggy had none. T3 Fourth T8 Proximal – In relation to amputations, subsequent amputations closer to the ankle. Fifth (pinky toe) – This little piggy went wee, wee, wee all the way home. T4 Fifth (pinky toe) T9 Lisfranc joint – The articulation between the midfoot and the forefoot. Malleolus (plural: Malleoli) – The bony projections on the medial and lateral sides of the ankle at the distal ends of the tibia and fibula, respectively. Medial – Inner. Tuft – In regard to the toes, the head of the distal phalanges. 30 AAPC Cutting Edge To discuss this article or topic, go to www.aapc.com Coding/Billing: Amputations Examples Show the Coding Way 32 1 54 1 Metatarsals 5 4 32 Scenario: A diabetic patient suffers from gangrene in the fourth and fifth toes of the right foot. The physician performs a ray amputation of these toes and documents that if the ray amputation does not halt the progression of the gangrene, a more aggressive course of treatment may need to be taken. Three weeks later, the gangrene has progressed at a rapid pace and the same physician performs a Chopart amputation of the right foot. The physician documents the previous procedure as unsuccessful at stopping the progression of the tissue death, and a more extensive procedure was warranted. A temporary closure was made and the operative note states the plan is to perform a secondary closure the following week. The patient was returned to the operating room five days later, and an extensive secondary closure was performed. The physician documents that the secondary closure was planned prospectively at the time of the Chopart amputation. Initial Surgery 28810-T8 (ray amputation with application of modifier for forth digit on the right foot) 28810-51-T9 (ray amputation with application of Multiple procedures modifier, and modifier for fifth digit on the right foot) Second Surgery 28800-58-RT (Chopart amputation with application of modifier for Staged or related procedure or service by same physician during the postoperative period of the initial surgery followed by RT modifier to designate right side of the body) Because the Chopart amputation was performed during the post-operative period of the ray amputations and it was a more extensive procedure, append modifier 58 to the Chopart amputation procedure code. Also, the documentation mentioned that a more extensive course of treatment may need to be followed if the ray amputations were not successful in mitigating the necrosis. Third Surgery 13160-58-RT (Secondary closure of surgical wound or dehiscence, extensive or complicated) Because the secondary wound closure was planned prospectively at the time of the Chopart amputation, and it was performed within the post-operative period of the Chopart amputation (remember a new post-operative period began with the Chopart procedure), append modifier 58 to this procedure code. Modifier RT was appended to reflect that the procedure was performed on the right side of the body. When appending multiple modifiers, append the modifier that impacts payment first. In this case, modifier 58 affects payment because it triggers the start of a new global period. Tarsals Metatarsals Midtarsal (28800) Transmetatarsal (28805) A portion of a foot is amputated. Report 28800 for a midtarsal amputation and 28805 for a transmetatarsal amputation. Anatomical Illustrations © 2012, Optuminsight, Inc. Let My Experience Be a Lesson The next time you come across something in an operative or procedure note that appears a bit unusual, do a little more research before you end up with a foot in your mouth. Maryann C. Palmeter, CPC, CENTC, has over 29 years of experience in the health care industry, with emphasis on federal and state government payer billing and compliance regulations. She has gained extensive experience through her work on both the billing and government contractor ends of the health care industry spectrum. Ms. Palmeter is employed with the University of Florida Jacksonville Healthcare, Inc. as the director of physician billing compliance for the University of Florida College of Medicine – Jacksonville. She is a member of the AAPC National Advisory Board (NAB) and was named 2010 Member of the Year. Credits: The author would like to acknowledge Stephen Meritt, DPM, and Joseph Sindone, DPM, with the University of Florida College of Medicine – Jacksonville Department of Orthopaedics and Rehabilitation, for sharing their clinical insight. Thanks also to Smart Feet Savannah: www.smartfeetsavannah.com/smartreference-library/where-does-it-hurt/foot-types/amputations. www.aapc.com March 2013 31 ailable September 2012 OPEN FOR REGISTRATION ICD-10-CM Code Set Boot Camps Coder’s Roadmap to ICD-10 Check off Step 3 of our ICD-10 Training Roadmap (General Code Set Training). Learn to code for ICD-10-CM and prepare for the ICD-10 Proficiency Assessment. Step 1 Step 3 Step 4 Step 2 Anatomy & Pathophysiology General Code Set Training Specialty Code Set Training Implementation Step 3: General Code Set Training (Boot Camp) $595 | 16 CEUs City State Date City State Date Sacramento Pittsburgh Houston Portland Honolulu Tampa Bay Boston Grand Rapids Monmouth Milwaukee Portland Cincinnatti Albuquerque Omaha San Diego Knoxville Des Moines Harrisburg Hartford Chicago Indianapolis Orange County Great Falls Syracuse San Jose New Orleans Detroit Birmingham California Pennsylvania Texas Oregon Hawaii Florida Massachusetts Michigan New Jersey Wisconsin Maine Ohio New Mexico Nebraska California Tennessee Iowa Pennsylvania Connecticut Illinois Indiana California Montana New York California Louisiana Michigan Alabama 7/11/2013 7/11/2013 7/11/2013 7/18/2013 7/18/2013 7/18/2013 7/25/2013 7/25/2013 7/25/2013 8/1/2013 8/1/2013 8/8/2013 8/15/2013 8/15/2013 8/22/2013 8/22/2013 8/29/2013 8/29/2013 9/5/2013 9/5/2013 9/12/2013 9/12/2013 9/12/2013 9/19/2013 9/26/2013 9/26/2013 9/26/2013 10/3/2013 Boise Virginia Beach Oklahoma City Colombia Jackson Manhattan Madison Morgantown Jacksonville Boston Nashville Kansas City Denver Cleveland Miami Minneapolis Charlotte San Antonio Seattle Little Rock Burlington Atlanta Phoenix Louisville Mobile St. Louis Charleston Idaho Virginia Oklahoma South Carolina Mississippi New York Wisconsin West Virginia Florida Massachusetts Tennessee Missouri Colorado Ohio Florida Minnesota North Carolina Texas Washington Arkansas Vermont Georgia Arizona Kentucky Alabama Missouri South Carolina 10/3/2013 10/3/2013 10/10/2013 10/10/2013 10/10/2013 10/17/2013 10/17/2013 10/17/2013 10/24/2013 10/24/2013 10/24/2013 10/24/2013 11/7/2013 11/14/2013 11/14/2013 11/21/2013 11/21/2013 11/21/2013 11/5/2013 12/5/2013 12/5/2013 12/12/2013 12/12/2013 12/12/2013 12/12/2013 12/19/2013 12/19/2013 *Dates and locations are subject to change. 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Step 1 Step 3 Anatomy & Pathophysiology Implementation Step 3: General Code Set Training (Boot Camp) Specialty Code Set Training Proficiency Assessment $595 16 CEUs (includes 2013 ICD-10-CM code book and code set manual) Step 4: Specialty Code Set Training (Online) General Code Set Training Step 4 Step 5 ICD-10 $149.95-$299.95 Detailed and advanced training on 12 different specialties 4-8 CEUs (depending on specialty) Step 5: Proficiency Assessment (Online) $29.95 Proficiency Prep Tool Simulation of actual assessment with rationales for all answers Proficiency Assessment 75 questions, 3.5 hours, open-book, online, and unproctored AAPC remains the lowest price for quality ICD-10 training Total: Through March 31: $60 $835-$985 $635-$785 (depending on specialty) Learn more at: www.aapc.com/icd10 By Lynn S. Berry, PT, CPC PTs Rise to 2013 G code Challenge Follow physical therapy service requirements for new G code and modifier reporting. A new, claims-based collections system implemented through the 2013 Medicare Physician Fee Schedule (MPFS) Final Rule (www.gpo.gov/fdsys/pkg/FR-2012-1116/pdf/2012-26900.pdf) calls for adding non-payable G codes with additional severity modifiers on each therapy claim—along with the normal charges and therapy modifiers and applicable Physician Quality Reporting System (PQRS) codes and modifiers. Rule of Thumb for G Code Use In the final rule, the Centers for Medicare & Medicaid Services (CMS) instructs us to use G codes and severity modifiers during: • The initial treatment • Defined progress periods • Any subsequent evaluation or re-evaluation • The end of care (or discharge) • When reporting of the primary functional limitation has ended with further therapy required • When reporting begins on a different or subsequent functional limitation G codes signify the patient’s primary impairment as determined by the therapist. The therapist determines the severity by using a standard set of functional outcome measures denoted by a severity modifier added to the G codes. A G code with a severity modifier is also required for the projected outcome of the patient (the patient’s goal). The measures for both the goal and the initial level of impairment should be noted in the patient’s plan of care; the goal and current level of impairment should be noted in progress reports no later than every 10 treatment days (a new definition of progress report 34 AAPC Cutting Edge Coding/Billing: Cover Table A: G codes for 2013 Takeaways Mobility: Walking and Moving Around • CMS requires a G code and severity modifier be reported with PT, OT, and SLP services. G8978 Mobility: walking & moving around functional limitation, current status, at therapy episode outset and at reporting intervals • The G codes signify impairment as defined by the therapist. G8979 Mobility: walking & moving around functional limitation, projected goal status, at therapy episode outset, at reporting intervals, and at discharge or to end reporting • The severity modifiers identify the extent of impairment. G8980 Mobility: walking & moving around functional limitation, discharge status, at discharge from therapy or to end reporting Changing and Maintaining Body Position time frames); and the goal and final level of impairment should be noted in the discharge note or when the goal is reached. For most claims, two G codes are required, with two exceptions: • When therapy services are under multiple plans of care (physical therapy (PT), occupational therapy (OT), and/or speech-language pathology (SLP)) from the same therapy provider; or • When it is a one-time visit and all three G codes (current status, goal status, and discharge status) must be reported. Know Therapy G Codes and Severity Modifier Requirements To provide an audit trail, the G codes and severity modifiers, their rationale for use, and the pertinent tests provided need to be documented in the medical record. After the primary impairment goal is reached, secondary impairments may be noted and treatment continued until the goal for that impairment is met or final discharge occurs. The G codes and modifiers apply to all claims in which Medicare is the primary or secondary payer. The G codes and severity modifiers for PT, OT, and SLP are noted in the final rule (and shown in Table A). Select only one impairment as primary. If a specific category does not apply, or if using a composite functional measurement tool, select the “other” category. Each impairment category has three applicable codes. Note: The SLP G codes are aligned with their functional reporting system, the National Outcomes Measurement System (NOMS). For SLP, the “other” category is used for any of the eight remaining NOMS categories not specified in the rule. G8981 Changing & maintaining body position functional limitation, current status, at therapy episode outset and at reporting intervals G8982 Changing & maintaining body position functional limitation, projected goal status, at therapy episode outset, at reporting intervals, and at discharge or to end reporting G8983 Changing & maintaining body position functional limitation, discharge status, at discharge from therapy or to end reporting Carrying, Moving, and Handling Objects G8984 Carrying, moving & handling objects functional limitation, current status, at therapy episode outset and at reporting intervals G8985 Carrying, moving & handling objects functional limitation, projected goal status, at therapy episode outset, at reporting intervals, and at discharge or to end reporting G8986 Carrying, moving & handling objects functional limitation, discharge status, at discharge from therapy or to end reporting Self Care G8987 Self care functional limitation, current status, at therapy outset and at reporting intervals G8988 Self care functional limitation, projected goal status, at therapy episode outset, at reporting intervals, and at discharge or to end reporting G8989 Self care functional limitation, discharge status, at discharge from therapy or to end reporting Other PT/OT Primary Functional Limitation G8990 Other physical or occupational primary functional limitation, current status, at therapy episode outset and at reporting intervals G8991 Other physical or occupational primary functional limitation, projected goal status, at therapy episode outset, at reporting intervals, and at discharge or to end reporting G8992 Other physical or occupational primary functional limitation, discharge status, at discharge from therapy or to end reporting Other PT/OT Subsequent Functional Limitation G8993 Other physical or occupational subsequent functional limitation, current status, at therapy episode outset and at reporting intervals G8994 Other physical or occupational subsequent functional limitation, projected goal status, at therapy episode outset, at reporting intervals, and at discharge or to end reporting G8995 Other physical or occupational subsequent functional limitation, discharge status, at discharge from therapy or to end reporting www.aapc.com March 2013 35 Coding/Billing: 2013 G Codes Swallowing Attention G8996 Swallowing functional limitation, current status at time of initial therapy treatment/episode outset and reporting intervals G9165 Attention functional limitation, current status at time of initial therapy treatment/episode outset and reporting intervals G8997 Swallowing functional limitation, projected goal status, at initial therapy treatment/outset and at discharge from therapy G9166 Attention functional limitation, projected goal status at initial therapy treatment/outset and at discharge from therapy G8998 Swallowing functional limitation, discharge status, at discharge from therapy/end of reporting on limitation G9167 Attention functional limitation, discharge status at discharge from therapy/end of reporting on limitation Motor Speech Memory G8999 Motor speech functional limitation, current status at time of initial therapy treatment/episode outset and reporting intervals G9168 Memory functional limitation, current status at time of initial therapy treatment/episode outset and reporting intervals G9157 Motor speech functional limitation, projected goal status at initial therapy treatment/outset and at discharge from therapy G9169 Memory functional limitation, projected goal status at initial therapy treatment/outset and at discharge G9158 Motor speech functional limitation, discharge status at discharge from therapy/end of reporting on limitation G9170 Memory functional limitation, discharge status at discharge from therapy/end of reporting on limitation Spoken Language Comprehension G9159 G9160 G9161 Voice Spoken language comprehension functional limitation, current status at time of initial therapy treatment/episode outset and reporting intervals Spoken language comprehension functional limitation, projected goal status at initial therapy treatment/outset and at discharge Spoken language comprehension functional limitation, discharge status at discharge from therapy/end of reporting on limitation G9171 Voice functional limitation, current status at time of initial therapy treatment/episode outset and reporting intervals G9172 Voice functional limitation, projected goal status at initial therapy treatment/outset and at discharge from therapy G9173 Voice functional limitation, discharge status at discharge from therapy/end of reporting on limitation Other SLP Functional Limitation Spoken Language Expression G9162 G9163 G9164 Spoken language expression functional limitation, current status at time of initial therapy treatment/episode outset and reporting intervals Spoken language expression functional limitation, projected goal status at initial therapy treatment/outset and at discharge from therapy G9174 G9175 Spoken language expression functional limitation, discharge status at discharge from therapy/end of reporting on limitation The severity/complexity modifiers for reporting each functional G code on the claim are shown in Table B. Here is an example of how to use G codes on a claim: A 66-year-old patient presents at the clinic and receives a full initial evaluation, including specific impairment and functional measures testing and administration of three PQRS outcome measures: falls, body mass index, and pain level. A plan of care is developed (with specific goals based on the patient’s impairments, co-complexities, and severity) to submit to the physician for certification. Treatment is initiated as specified in the plan. Documentation is completed, and includes all of the tests G9176 Other speech language pathology functional limitation, current status at time of initial therapy treatment/episode outset and reporting intervals Other speech language pathology functional limitation, projected goal status at initial therapy treatment/outset and at discharge from therapy Other speech language pathology functional limitation, discharge status at discharge from therapy/end of reporting on limitation Table B: Severity modifiers for reporting therapy G codes Modifier Impairment Limitation Restriction CH CI 0 percent impaired, limited or restricted At least 1 percent but less than 20 percent impaired, limited or restricted At least 20 percent but less than 40 percent impaired, limited or restricted At least 40 percent but less than 60 percent impaired, limited or restricted At least 60 percent but less than 80 percent impaired, limited or restricted CJ CK CL CM CN At least 80 percent but less than 100 percent impaired, limited or restricted 100 percent impaired, limited or restricted To provide an audit trail, the G codes and severity modifiers, their rationale for use, and the pertinent tests provided, need to be documented in the medical record. 36 AAPC Cutting Edge Coding/Billing: Therapy Services By Lynn S. Berry, PT, CPC Therapy Services: The Uphill Climb to Better Codes and Reimbursement History shows documentation improvement as therapists strive to overcome obstacles. photo by iStockphoto©iskra and measures used and the rationale for the treatment and severity modifier chosen. G codes and modifiers are added to the documentation. The claim is filed for the patient for the date of service with the following entries: 97001 GP X1 $XX.00 97112 GP X1 XX.00 97116 GP X1 XX.00 G8978 GPCL 0.00 G8979 GPCI 0.00 1101F 0.00 G8731 0.00 G8417 0.00 Note: Modifier GP Services delivered under an outpatient physical therapy plan of care (or “other therapy” modifier) must be added to the data codes because they are always therapy codes. The order does not matter when assigning the therapy or severity modifier. Therapy modifiers are not required to be added to PQRS codes. Neither modifier KX Requirements specified in the medical policy have been met nor modifier 59 Distinct procedural service can be used with these G codes. These codes are not only added for 2013, but CMS notes they will continue to require data code submission until a new payment system is developed. Over the last three decades, there has been remarkable change in therapy services billing rules due to legislative efforts to bring the cost of health care down and to pay for the quality (rather than quantity) of care. Therapists must juggle clinical concerns with documentation burdens to meet the challenge. Rules Changed Due to Costs From 1998-2008 therapy expenditures increased 10.1 percent per year, while the number of beneficiaries receiving that therapy increased only 2.9 percent. In 2010, 7.6 million beneficiaries received outpatient services, with Medicare payments exceeding $5.6 billion. Since then, expenditures have continued to rise. The reason for this is largely because of how physical and occupational therapists (PTs and OTs) are reimbursed. Their therapy codes include both timed codes (with multiple units) and untimed codes. Therapists use a combination of treatment codes at each visit, which could become problematic if payment is based on the number of codes billed. First, it allows for misuse of codes. Some procedures and modalities are assigned higher relative value units (RVUs) than others, so they are paid at a higher rate. If there is insufficient documentation of the rationalization of each procedure, an incorrect, higher-value code may be used. Lynn Berry, PT, CPC, had over 35 years of clinical and management experience before beginning a new career as a coder and auditor and later becoming a provider representative for a Medicare carrier. She now has her own consulting firm, LSB HealthCare Consultants, LLC, furnishing consulting and education to diverse providers, and is a senior coder and auditor for the Coding Network. Berry has held a variety of offices for her local AAPC chapter and continues as one of the directors of the St. Louis West Chapter. www.aapc.com March 2013 37 Coding/Billing: Therapy Services Therapists, like other providers, must add the non-payable G codes and modifiers to their claims in addition to the therapy modifiers. Second, there could be incorrect calculation of timed code units due to insufficient documentation of minutes, or inclusion of independent treatment time (which is non-billable). For some, it could also include maximizing the number of treatments billed, as they are not bundled. These factors increase use of care and drive up costs. Therapy Caps Limit Expenditures In 1972, Medicare law first allowed payment of PTs in independent practice. In 1979, section 279 (b) of the Social Security Act (SSA) amendments put a limit on payment for services furnished by a PT in independent practice of no more than $100 of incurred expenses in a year. Continued legislative acts have increased the cap. In 1987, OT in independent practice was recognized with a $500 cap for services per year (equal to the PT cap). The caps continued to rise until 1997, when the Balanced Budget Act expanded the cap to outpatient therapy services furnished in skilled nursing facilities (SNFs), physician’s offices, and home health agencies (Part B), in addition to PT private practice offices. Section 4541 (c) and (d) of the SSA increased the financial limitation to no more than $1,500 of the incurred expenses in a year, and included one cap imposed on PT and speech-language pathology (SLP) combined, and another cap on OT. Outpatient hospitals were exempt from the cap. There were moratoria on the caps (except for January – November 1999) until 2001, when they were finally applied. Since then, the cap amount has increased each year, rising to $1,880 in 2012 and to $1,900 in 2013 for each cap, with any amount over the cap being denied. The services were tracked on claims through the use of modifier GP Services delivered under an outpatient physical therapy plan of care for PT, modifier GO Services delivered an outpatient occupational therapy plan of care for OT, and modifier GN Services delivered under an outpatient speech-language pathology plan of care for SLP. Most years, Congress has enacted an automatic exception to the cap when there is documented medical necessity for exceeding it. The therapist is required to attest to medical necessity of the care by adding modifier KX Requirements specified in the medical policy have been met on the claim. The American Taxpayer Relief Act (ATRA) of 2012 reflects new legislation reinstating this automatic exception from Jan. 1, 2013 through Dec. 31, 2013; and it applies the $1,900 cap to the outpatient hospital setting. Multiple Procedure Reductions and More In 2011, the Medicare Physician Fee Schedule (MPFS) Final Rule brought therapists a multiple procedure payment reduction (MPPR), with a 25 percent reduction on the practice expense component of facility payments and a 20 percent reduction on the practice expense of outpatient services, if any one of the three therapies or any more than one unit is billed. This had an effect on payment 38 AAPC Cutting Edge of services, but not enough to reduce the skyrocketing costs. The Medicare Payment Advisory Commission (MedPac) advised Congress late in 2012 to increase the MPPR to 50 percent for all outpatient therapy settings. ATRA puts this into effect as of April 1, 2013. Therapists also participate in the Physician Quality Reporting System (PQRS), which will start imposing penalties in 2015 if successful reporting standards are not attained. Therapists, like other providers, must add the non-payable G codes and modifiers to their claims in addition to the therapy modifiers. The Middle Class Tax Relief and Job Creation Act of 2012 (MCTRJCA) added another caveat. From Oct. 1, 2012 to Dec. 31, 2012, hospital outpatient departments were added as subject to the cap process for claims from Jan. 1, 2012 to Dec. 31, 2012. For the three-month period, a manual review was required for any services over $3,700. This was a three-phased process, in which a therapist could apply for pre-approval of services up to 20 days at a time with a 10-day turnaround, or the claims were suspended and subject to prepayment manual review with a 60-day turnaround. This has caused many problems for therapists, including delays in getting claims paid and some denials if documentation was judged inadequate to justify medical necessity. There were also glitches in the system and problems with each contractor having their own process for manual review. Many beneficiaries dropped their care because of fear they would have an increased financial burden. MedPac also advised Congress to have the manual therapy review process continue for all outpatient settings. ATRA adopts this as part of the legislation from Jan. 1, 2012 to Dec. 31, 2012. Whether this will include a pre-approval process or just suspension with prepayment manual review is not yet clear. One more regulation from section 2005 (g) of MCTRJCA was implemented through the 2013 MPFS Final Rule: The establishment of a claims-based data collection system is designed to collect data on functional outcomes of patients through an entire episode of care (to determine whether therapy is effective), and to aid in the design of a new payment therapy system. The goal is to reduce the cost of care while increasing its quality. New G Code Reporting Adds to Administrative Burden The new, claims-based collections system (see companion article, “PTs Rise to 2013 G Code Challenge”) is effective Jan. 1, 2013, with implementation no later than July 1, 2013. Its goal is to establish an improved payment system based on quality care, which produces efficient (less costly) and effective (measurable) results for patients with similar conditions and functional limitations who have good potential to benefit from the treatment provided. It’s effective for all outpatient settings, including hospitals, critical access hospitals, SNFs, comprehensive outpatient rehabilitation facilities, rehabilita- To discuss this article or topic, go to www.aapc.com Coding/Billing: Therapy Services The imposition of these codes on initial claims … will cause great burden to all therapists in the outpatient setting. tion agencies, and home health agencies (when the beneficiary is not under a home health plan of care). It applies to both therapists and therapy services furnished either personally by or incident-to physicians and certain non physician practitioners, including applicable nurse practitioners, certified nurse specialists, and physician assistants. The imposition of these codes on initial claims, every 10 days, at discharge, with assessments that must be completed to determine which impairments and modifiers to apply, plus added documentation requirements, will cause great burden to all therapists in the outpatient setting. On the Horizon For PT, the American Physical Therapy Association (APTA) is already working on a new payment system. Their draft of an Alternative Payment System (APS), or the Physical Therapy Classification and Payment System (PTCPS), was released to members for comment March 15, 2012. The CPT® Editorial Panel in Memphis, Tenn., Oct. 2-3, 2012, fully supported their efforts. A workgroup will be started that is open to all advisors to rewrite the Physical Medicine and Rehabilitation Section of CPT®. This is a two-part, per session payment system: One set of codes for evaluations, and another set of per-session codes for treatments. Each combines consideration of the complexity of the visit and the severity or complexity of the patient’s condition. APTA expects this system to begin Jan. 1, 2015. What It All Means for Therapy At some point, we’ll have a new coding system for therapy acknowledging the complexity of evaluation and treatment options used, as well as the severity of the variety of patients encountered by the therapist, which reimburses accordingly. Therapists can then move forward to provide efficient, effective care for their patients and meet the challenge of high quality care at reasonable cost. www.aapc.com March 2013 39 ■ Coding/Billing By Ken Camilleis, CPC, CPC-I, CMRS, CCS-P Fine Details Are Critical in Fracture Coding Analyze documentation to understand the intricacies of diagnostic and procedural fracture coding. Takeaways: • Understanding the different types of fractures will help you code precisely. • Code by location and if the break has broken the skin. • Coding fractures accurately now will help you transition to ICD-10-CM coding. B ecause there are so many types of fractures and fracture treatments, appropriate diagnostic and procedural coding is very complex. Obtaining appropriate reimbursement in compliance with payer regulations and coding guidelines requires a thorough analysis of the documentation. Before you can do that, however, you have to understand what you’re looking at, and know which details you’re looking for. Code by Location/Open or Closed The formal definition of fracture in ICD-9CM is, “a complete or incomplete break in a bone resulting from application of excessive force.” The ICD-9-CM Alphabetic Index (Volume 2) arranges fracture diagnosis codes alphabetically by location, and often by relative position of a given site (e.g., distal end or proximal end). For example, the entry “fracture; clavicle” contains codes specific to the interligamentous region, the acromial end, the shaft (middle third), and the sternal end of the bone. The first three digits of a fracture diagnosis code identify the general location of the fracture (e.g., 800.xx-804.xx for skull fractures, 805.xx-809.xx for neck and trunk fractures, etc.). The fourth digit generally identifies the fracture as either open or closed. Open means there is a skin wound caused by the fracture. Closed means there is a breakage of bone but not of surrounding skin. If a fracture is not specified as either open or closed, you must assume it is closed, as indicated by an instructional note at the beginning of ICD-9-CM chapter 17, in the Fractures section (categories 800-829). 40 AAPC Cutting Edge Most ICD-9-CM fracture diagnoses require a fifth digit. Typically, the fifth digit of a fracture repair diagnosis code indicates more specific bones within the general site, but may also indicate other specified information. For example, when coding for skull fracture (800.xx-804.xx), the fifth digit indicates if there was a loss of consciousness, how long it lasted, and whether there was a return to the previous level of consciousness. Clinicians should be careful to document these and other associated conditions (e.g., spinal cord injury). Stress Fractures May Warrant Causation Codes Clinicians and coders must often distinguish between traumatic fractures (caused by an acute injury), pathologic fractures (caused by an evolving disease process that weakens bone, such as osteoporosis), and stress fractures (due to repeated strain from overuse). Traumatic fractures are reported from ICD-9-CM categories 800-829 while the patient is receiving active treatment, such as surgical or emergency department care. Aftercare treatment requires different codes (see “Fracture Aftercare Calls for Unique Coding” on page 42 for more detail). To identify a pathologic fracture receiving active treatment, report 733.1x. For example, a 58-year-old man is diagnosed with a pathologic fracture of his C6 spinous process. Because this is a pathologic fracture, the correct code is 733.13 Pathologic fracture of vertebrae. If the same patient had suffered from a traumatic fracture, you would code from cate- Coding/Billing: Fractures If a fracture is not specified as either open or closed, you must assume it is closed. gory 800-829. For the C6 spinous process, you would report 805.06 Fracture of vertebral column without mention of spinal cord injury; cervical, closed; sixth cervical vertebra. A stress fracture, aka an insufficiency fracture, is caused by repeated strain from overexertion or due to a weakened bone (i.e., osteoporosis). Look to category 733.93-733.99 to report stress fractures. Also assign the appropriate diagnosis code to describe any underlying external cause. For example: A 13-year-old boy was lifting heavy weights at his school’s gym when he began to clutch his left knee in pain. He was diagnosed with a stress fracture of his tibia shaft. Because this is a stress fracture rather than an impact fracture, and is specified as of the tibia, the proper code is 733.93 Stress fracture of the tibia or fibula. You must also specify the external cause of the stress fracture, including E927.0 Overexertion from sudden strenuous movement and E010.2 Activity involving other muscle strengthening exercises; free weights. You can also specify place of occurrence, E849.6 Place of occurrence; public building. History of pathologic fracture or stress fracture, when documented, should be reported secondarily to the active fracture. The history codes are V13.51 Personal history of pathologic fracture and V13.52 Personal history of stress fracture. illustration by iStockphoto©tharrison Tips for Diagnosis Sequencing Official ICD-9-CM Guidelines for Coding and Reporting (section I.C.17.b) stipulates three primary rules for assigning and sequencing fracture diagnoses: 1. Code all fractures separately. This inwww.aapc.com March 2013 41 Coding/Billing: Fractures cludes multiple unilateral or bilateral fractures classified to different fourthdigit subdivisions (bone part) within the same three-digit category (bone). 2. Combination codes are used only for triage on patients with multiple injuries when the extent of the individual injuries is unknown prior to transfer of care. 3. Report multiple fractures by severity (most severe first), as determined by the treating physician. For example, following a motor vehicle accident, the patient arrives in the emergency department with multiple open depressed skull and facial bone fractures, facial lacerations, and contusions. She has experienced a 90-minute loss of consciousness. The appropriate ICD-9-CM code is 804.63 Multiple fractures involving skull or face with other bones; open with cerebral laceration and contusion; with moderate [1-24 hours] loss of consciousness. In this case, a combination code may be used. The code also describes other, associated conditions (e.g., loss of consciousness). CPT® Coding for Fracture Treatment “Fracture” appears in the CPT® Index as a main term (just as it does in ICD-9-CM). This is where you’ll begin your search for fracture treatment codes. The terms “fracture” and/or “dislocation” appear at the category level in the main section of the CPT® codebook. For example, codes 27750-27848 represent treatments of fractures of the tibia, fibula, and ankle joints. There are three major approaches to treat fractures: closed, open, and percutaneous. • Closed treatment means the fractured bone is not exposed to the view of the surgeon. • Open treatment means the bone is exposed by incision. • Percutaneous treatment (aka percutaneous skeletal fixation) involves the placement of a fixative device— such as a rod, wire, or pin—across the fractured bone usually under imaging guidance. The treatment type will not necessarily match the fracture type. For instance, an orthopedic surgeon may perform an open treatment of a closed fracture, or a percutaneous treatment of either a closed or open fracture. When coding for physician services for surgeries to correct fractures, pay particular attention to terms such as closed/open/percutaneous treatment and details describing the specific site (such as nasal bone, nasal septum, nasoethmoid, nasoethmoid complex, or nasomaxillary). You’ll also need to understand which combinations of terms are mutually exclusive with each of the three treatment methods. Read all CPT® descriptors carefully, noting terms such as “open reduction with internal fixation.” Observe when certain services (such as the application of the fixative device) are included in the descriptor, and not reported separately. For both procedural and diagnostic coding, experts generally agree that if one bone is both fractured and dislocated, code only the service and diagnosis for the fracture and not the dislocation (see Coding Clinic, third quarter 1990, page 13). Some CPT® codes specifically describe surgeries on a bone that is both fractured and dislocated. For example, an 87-year-old man with history of falling presents for repair of fractured proximal ulna and dislocated radial head. He Fracture Aftercare Calls for Unique Coding Codes 800-829 for traumatic fractures, 733.1x for pathologic fractures, and 733.93-733.99 for stress fractures should be reserved for when the patient is receiving active treatment for the fracture. ICD-9-CM Official Guidelines for Coding and Reporting defines active treatment as “surgical treatment, emergency department encounter, and evaluation and treatment by a new physician.” 42 AAPC Cutting Edge When reporting services provided during the healing or recovery phase of the fracture, turn instead to fracture aftercare codes from category V54. Examples of aftercare include cast change or removal, removal of external or internal fixation devices, medication adjustment, and follow-up fracture treatment visits. To discuss this article or topic, go to www.aapc.com Coding/Billing: Fractures Read all CPT® descriptors carefully, noting terms such as “open reduction with internal fixation.” slipped on ice, landing on his right elbow, and sustained a Monteggia fracture. The orthopedic surgeon performed an open reduction and internal fixation (ORIF) over the site. The correct CPT® and ICD-9-CM codes to describe this scenario are: • 24635-RT Open treatment of Monteggia type of fracture dislocation at elbow (fracture proximal end of ulna with dislocation of radial head), includes internal fixation, when performed-Right side to describe the ORIF for Monteggia fracture. • 813.03 Fracture of radius and ulna; upper end, closed; Monteggia’s fracture for the traumatic fracture. Because the fracture is not indicated as open, you would code it as closed. • V15.88 History of fall indicates the patient has a history of falling. • E885.9 Fall from other slipping, tripping, or stumbling describes a fall on same level, such as slipping. ICD-10-CM Ups the Documentation Ante As ICD-9-CM gives way to ICD-10-CM on Oct. 1, 2014, the importance of complete documentation for fracture coding will take a big leap forward. To cite two examples: In ICD-9-CM, there is no provision for specifying laterality (left or right) and healing processes are very broadly classified. For example, there is only one code for a malunion of a fracture (733.81) and only one code for a nonunion (733.82). In ICD-10-CM, not only do we indicate laterality but we also have the capability to code a disease process known as “stage of healing.” The four distinct fracture healing processes are: • Routine healing • Delayed healing • Nonunion • Malunion These features, as well as routine and delayed healing, are built into the seventh-character “extension” of the ICD-10-CM code. Aftercare following fracture treatment is indicated by the extension “D,” and late effects of fractures are indicated by the extension “S.” In ICD-10-CM, closed and open fractures are further broken down into many subdivisions, which are only tabulated in a list in ICD-9-CM. When mapping fracture codes from ICD-9-CM to ICD-10, it becomes clear that much more information must be documented in medical records and operative reports. For example, a patient suffers a traumatic open fracture to the lower end of the femoral condyle. In ICD9-CM, this is simply coded as 821.31 Fracture of other and unspecified parts of femur; lower end, open; condyle, femoral. In ICD-10-CM, however, we add the dimensions of: • Which condyle (unspecified, lateral or medial; fifth character) • Laterality (right or left thigh or unspecified; sixth character) • Whether displaced or nondisplaced (also in the sixth character) • Type of open fracture (using the Gustilo Open Fracture Classification System; seventh character extension) • Stage of healing (as listed above; also in the seventh character) A single ICD-9-CM code (821.31) potentially crosswalks to 36 possible ICD-10-CM code choices in the category S72.4- (including three designations of condyle, three designations of laterality, two binary designations of displacement, and two designations of Gustilo groups [Type I/II and Type IIIA/IIIB/IIIC]). The S72.42- and S72.43- subseries follow a similar progression, with the fifth character representing the lateral condyle in S72.42- and the medial condyle in S72.43-. All of these codes map backward from the general equivalence mapping (GEM) files to 821.31. • E849.0 Place of occurrence, home notes where the fracture occurred. You would not code the dislocation because the same bone is also fractured. In a second example, a 26-year-old woman is injured in a downhill skiing accident. She fractures and dislocates her left shoulder. The impact was to her left distal humerus, medial condyle. Using anesthesia, the orthopedic surgeon repairs her shoulder by reducing the fracture without directly visualizing the injured site. The correct CPT® and ICD-9-CM codes are: • 23665-LT Closed treatment of shoulder dislocation with fracture of greater humeral tuberosity, with manipulation; requiring anesthesiaLeft side. Because the orthopedist performed the surgery without visualizing the fracture site, this is a closed treatment. • 812.43 Fracture of humerus; lower end, closed; medial condyle. Do not code the dislocation as well because the fracture of the same bone is the more serious injury. • E885.3 Fall from skis • E003.2 Activities involving ice and snow; snow (alpine) (downhill) skiing, snow boarding, sledding, tobogganing and snow tubing This is a lot of information to take in. In a nutshell, just remember: Diagnosis coding should report the location of the fracture, the severity of the fracture, and whether there were complications due to the fracture. Procedure coding should report the approach for treatment, the location being treated, and any extenuating circumstances due to treatment. www.aapc.com Kenneth Camilleis, CPC, CPC-I, CMRS, CCS-P, is a medical coding and billing specialist. He is a full-time PMCC instructor and parttime educational consultant for Superbill Consulting Services, LLC. March 2013 43 ■ Coding/Billing By David Peters, CPC, CPC-P Know What Your Coding Says to Your Payers Arm yourself with coding tips to withstand payer scrutiny AND get paid. Make Modifiers Matter One of the most common errors reported by payers is the incorrect application of modifiers. Modifiers help tell the story of your coding. Make sure the story is fact, not fiction. The most frequently misused modifiers are 22, 24, 25, 59, and 79. Let’s go into a little detail for each. Modifier 22 Unusual procedural service: Use this modifier judiciously, or you’ll throw up red flags with payers. To give you an idea of just how (un)common modifier 22 claims are, according to recent comments made by a Centers for Medicare & Medicaid Services (CMS) medical director for the Wisconsin Physician Services Corporation, only 2.5 percent of cases warranted use of this modifier to accurately denote increased work incurred. Many coders have developed a habit of using modifier 22 whenever mention of “lysis of adhesions” is included in the operative report, for instance. But this is only appropriate when “extensive” or “significant” time was documented as spent freeing the organ due to adhesions. Modifier 24 Unrelated evaluation and management service by the same physician or 44 AAPC Cutting Edge Takeaways: • Misuse of modifiers is one of payers’ biggest complaints. • The most frequently misused modifiers are 22, 24, 25, 59, and 79. • Code at the correct level. Watch out for payer guidelines. other qualified health care professional during a postoperative period: CPT® and CMS guidelines differ in the use of this modifier, so consider which payer will be processing the claim before you use it. CPT® guidelines state, “Follow-up care for therapeutic surgical procedures includes only that care which is usually a part of the surgical service. Complications, exacerbations, recurrence or the presence of other diseases or injuries requiring additional services should be separately reported.” CMS guidelines, by contrast, state that Medicare’s global period includes any complications, unless they are significant enough to send a patient back to the operating room (in which case, you’d need to use modifier 78 Unplanned return to the operating/procedure room by the same physician or other qualified health care professional following initial procedure for a related procedure during the postoperative period). Both CPT® and CMS guidelines agree that you should apply modifier 24 only on evaluation and management (E/M) codes when the examination is furnished by the same physician who performed the procedure. Note that “same physician” also refers to members of the same practice who are of the same specialty as the physician who performed the procedure. photo by iStockphoto©YvanDube Whether you work in a hospital, physician office, or other health care setting, gone are the days when claims are processed, paid, and filed away. Instead, claims are dissected, scrubbed, and analyzed for numerous data systems. How does your coding measure up? Is it outstanding, or does it “stand out” in a bad way? Here are a few tips to ensure your claims can withstand the scrutiny they’re bound to receive. Coding/Billing: Hospital Whoever the payer, you’re not getting paid unless the E/M visit is documented as unrelated to the surgery. When possible, assign a diagnosis code that is different from that used to report the procedure. Modifier 25 Significant separately identifiable evaluation and management service by the same physician or other qualified health care professional on the same day of the procedure or other service: Some offices that perform minor procedures in-house add an E/M code with modifier 25 to every claim. Any provider using modifier 25 statistically more than the national average will be under scrutiny for possible fraudulent billing practices. Here are some guidelines to keep in mind: • Modifier 25 is not the equivalent of modifier 57 Decision for surgery for minor procedures. For example, if a patient presents to your office specifically for the removal of skin tags (11200 Removal of skin tags, multiple fibrocutaneous tags, any area; up to and including 15 lesions), it isn’t appropriate to include a separate E/M code because a minimal evaluation is inherent to the removal procedure. • It is unnecessary to apply modifier 25 to your E/M code when billed with diagnostic testing codes (i.e., lab or X-ray codes). For example, a patient presents with a finger injury and the provider performs an X-ray to check for bone injury (73140 Radiologic examination, finger(s), minimum of 2 views) and a hematocrit (85014 Blood count; hematocrit (Hct)) due to extensive bruising. In this case, it would not be necessary to append modifier 25 to the E/M code to describe the E/M of the patient. • Ask your provider to separate his or her E/M notes from any procedure performed so it’s clear to the payer that it’s a significant, separately identifiable service. Modifier 59 Distinct procedural service: This is the most frequently misused modifier—so much so that the misuse of modifier 59 has been a part of the Office of Inspector General’s (OIG’s) annual Work Plan for identifying fraudulent claims since 2007. Although appending modifier 59 will allow claims for multiple procedures to bypass National Correct Coding Initiative (NCCI) bundling edits, using it for the sake of getting a higher payment will get you into big trouble. Here are some tips to keep in mind when billing multiple procedures: • When billing procedures with a potential bundling relationship in the NCCI edit tables, always append modifier 59 to the lesser code (column 2 in the NCCI edit tables). For example, consider 38221 Bone marrow; biopsy, needle or trocar and 38220 Bone marrow; aspiration only. Code 38221 is a column one code, and 38220 is a column two code. If both were performed at the same site, it would be inappropriate to report both codes. If they were done as distinct procedures at two Modifiers are used to tell the story of your coding. Make sure the story is fact, not fiction. www.aapc.com March 2013 45 Coding/Billing: Hospital When using EHRs, payers will become suspicious if multiple chart entries for office visits carry identical verbiage in the records. different anatomic sites, however, it would be appropriate to report both with modifier 59 appended to the column two code (e.g., 38220-59). • Use modifier 59 only when a more descriptive modifier (e.g., a modifier that describes location) is not available. For instance, if a patient has a malignant lesion measuring 0.4 cm removed from the right arm (11600 Excision, malignant lesion including margins, trunk, arms, or legs; excised diameter 0.5 cm or less), and another lesion of the same size and type from the left arm, append modifiers RT Right side and LT Left side, rather than report the second code with modifier 59. • Do not report modifiers 51 and 59 on the same code. • In general, modifier 59 is used to denote: different session or patient encounter; different procedure or surgery; different site or organ system; separate incision, excision or lesion; or a separate injury not ordinarily encountered or performed on the same day by the same provider. Modifier 79 Unrelated procedure or service by the same physician or other qualified health care professional during the postoperative period: Apply this modifier for a second surgery unrelated to a prior surgery. A common example is bilateral cataract surgery. This is usually done on each eye individually, several days apart. Report the second procedure with modifier 79 appended to the proce46 AAPC Cutting Edge dure code, as the global period for the first surgery is still in effect. Do not use modifier 79 for staged (modifier 58 Staged or related procedure or service by the same physician or other qualified health care professional during the postoperative period) or repeat (modifier 76 Repeat procedure or service by the same physician or other qualified health care professional) procedures. Getting E/M Right Now that we’ve addressed modifiers, let’s look at E/M services to make sure you’re coding at the correct level. We’ve all been taught the “bean counter” method of adding up the key components of history and examination and scoring your code based on those numbers. But keep in mind: Medical decision-making (MDM) should be the primary component for selecting the correct level of care. In these days of electronic health records (EHRs), it’s easy to document a comprehensive history and a comprehensive examination using templates and information from previous visits—but if the MDM is straightforward, that will be the determining factor of the visit. Per the Medicare Internet-Only Manual, pub. 100-4, chapter 12: “Medical necessity of a service is the overarching criterion for payment in addition to the individual requirements of a CPT® code. It would not be medically necessary or appropriate to bill a higher level of evaluation and management service when a lower level of service is warranted. The volume of documentation should not be the primary influence upon which a specific level of service is billed.” Remember also that time may be used as a factor in determining the correct level of service—but this should be the exception, not the rule. Some offices have taken up the habit of billing all E/M services based on time. Once again, with template phrases, it’s just too easy to tag, “Total time spent face to face with patient was 60 minutes and more than 50 percent of that time spent in counseling.” In an actual case, when an office was audited for consistently billing Level V services, it was discovered all patients were booked in 30-minute appointment slots, and there were no patient wait times reported (which would be impossible if each patient was receiving 60 minutes or more of service). Other E/M practices that will raise red flags with payers are: • Billing every patient visit at the same level of care • Frequently submitting corrected or amended claims • Splitting claims for the same day of service into multiple claims When using EHRs, payers will become suspicious if multiple chart entries for office visits carry identical verbiage in the records. The “Where” Matters Another area under scrutiny by the OIG and others is reporting the incorrect place of service (POS) on claims. Because the POS can effect payment, accurate reporting is critical. Services performed in an ambulatory surgery center (ASC) or hospital outpatient facility are paid at a lower rate than services performed in the office setting. Be accurate with all POS designations. Outpatient hospital (POS 22) and ASCs (POS 24) are not the same thing, just as skilled nursing (POS 31) and custodial care (POS 33) are different. To discuss this article or topic, go to www.aapc.com Coding/Billing: Hospital Outpatient hospital (POS 22) and ASCs (POS 24) are not the same thing… Speaking of hospital services: Always make certain the time element for both hospital discharge and critical care services is properly documented in the patient record. Time is the only descriptor of 99238 Hospital discharge day management; 30 minutes or less and 99239 Hospital discharge day management; more than 30 minutes, and includes face-to-face time as well as “floor time.” Watch Out for Individual Payer Guidelines Lastly, payers may have their own specific rules—be aware of them. Billing bilateral procedures is a prime example. Some payers expect the code to be submitted once with modifier 50 Bilateral procedure, which they pay at 150 percent of the allowable. Others may want the code submitted twice, once without a modifier and again with modifier 50, which will pay at 100 percent for the first line and 50 percent for the second line. Not knowing these rules could result in underpayment. Here’s another example: Most payers say it isn’t necessary to use modifier 51 Multiple procedures for multiple surgery procedures because their systems will automatically re- duce those services. Not all payers will resequence your coding order, however. It’s important to list the code with the highest relative value unit (RVU) as the first code, or run the risk of having a lesser code used as the primary procedure and a higher RVU code reduced by 50 percent under the multiple procedure guidelines. David Peters, CPC, CPC-P, is contracts manager for Sutter Pacific Medical Foundation, Santa Rosa, Calif. CodingWebU.com ™ Providing Quality Education at Affordable Prices (484) 433-0495 www.CodingWebU.com Tired of CD-Rom Courses that are out-of-date as soon as you take them? Tired of Audio Conferences where you cannot learn at your own pace? Tired of Online Courses you go through once and cannot access again? If so, CodingWebU.com is your answer! We are the only program that provides interactive training incorporating audio, text and graphics to ensure you comprehend the information being taught. You will receive live updates as codes change and content is added. 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We can also create or host custom courses for your employees. www.aapc.com March 2013 47 ■ Coding/Billing: Hospital By Dorothy Steed, CPA, CPC-H, CPC-I, CEMC, CFPC, CPMA, CHCC, CPUM, CPUR, CPHM, CCS-P, RCC, RMC Be an Attractive Candidate for a Hospital Coding Position Be ready if a hospital employment opportunity arises in a facility near you. In our changing health care environment, there may come a time when you need to look beyond your physician practice and branch out in another direction. For example, based on the latest trend, your practice could be bought out by a hospital. If that happens, you’ll need to be able to prove you’re a viable candidate to hospital coding managers. However, many physician trained coders find hospital requirements very different and the transition difficult. You’ll have a much easier time if you are prepared, and a good place to start is by reviewing the hospital revenue cycle, which has significant differences from that of the physician office. Review the Hospital Revenue Cycle There will be differences between facilities in regards to the revenue cycle, depending on the size of the facility and whether they are for profit or not for profit. Typically, however, the chief financial officer looks at the hospital’s revenue producing departments and establishes certain monetary monthly goals for that department using service utilization, patient flow, and other data. The chief revenue officer typically determines a positive or negative outcome for each revenue-producing department using various reporting programs. If a department has an income deficit, this prompts a close look at why the deficit has occurred. There can be many reasons, but if the de- 48 AAPC Cutting Edge Takeaways: • As hospitals buy out more physician groups and practices, it’s important to learn about how hospital coders code. • Learn about CDMs for outpatient billing. • Learn about MS-DRG coding in case you are called on to pitch in. partment does not produce expected revenue, particularly if the deficit occurs frequently, the department’s management must give an accounting of why and how he or she plans to improve the deficit. The revenue cycle starts in Patient Access and moves to Benefits Verification. These are critical steps in obtaining correct demographic information, determining whether services will be covered, and calculating patient responsibility amounts. Errors in these steps usually have a ripple effect. If the patient is admitted as an inpatient or into observation, typically, case management is responsible for monitoring the stay and determining if the stay meets inpatient criteria and (if a Medicare patient) whether there is adequate inpatient days to cover the stay. If an observation patient is converted to inpatient status by the physician, this group will advise Benefits Verification that new authorization for inpatient services is necessary. Coding/Billing: Hospital Become very knowledgeable about coding conventions and guidelines in the front of your ICD-9-CM coding book. This is how hospital coders are expected to code the records. Understand Your Role in the Hospital Revenue Cycle The next step in making yourself marketable in the hospital environment is to determine your role in the revenue cycle. The health information management (HIM) manager ensures that attending physicians complete the patient records in a timely manner and records are ready for the coders. Here is where a physician trained coder must be ready to shift gears. Regardless of what you are initially hired to do, you must realize that at some point, you will need to code inpatient records. This is where the money is for hospitals, so inpatient records take priority over outpatient encounters, even if outpatient coding is your normal assignment. To prepare for this new assignment and to stand out as a candidate for inpatient coding: • Be proactive in showing an interest in learning inpatient coding. • Take time to look at inpatient records coded by inpatient coders. • Realize that inpatient and outpatient coding guidelines are somewhat different. • Become very knowledgeable about coding conventions and guidelines in the front of your ICD-9-CM coding book. This is how hospital coders are expected to code the records. Encoders that are structured for hospital use will also assign codes based on these conventions. National Correct Coding Initiative (NCCI) edits are included in the encoder and generally flag the coder to look closely at two reported codes. Coding Clinic and CPT® Assistant are normally sources available within the encoder. • Understand that CPT® is not reported on inpatient records. Procedures are coded using ICD-9-CM Volume 3, and there is not a direct crosswalk between CPT® and Volume 3. To assign codes from Volume 3, ask yourself: Is the procedure surgical in nature? Does it carry a surgical or anesthetic risk? Does it require specialized training to perform the service? If your answer is yes to any of these questions, a code is assigned. Using this information, take a look at some familiar CPT® codes and determine how the service might be reported using Volume 3. A reasonable rule of thumb is that if CPT® describes multiple steps, often more than one code from Volume 3 must be used to report the same service. • Know that hospital coders report all conditions that the physician manages or affect the management of the patient. Inpatient records may require 10, 15, or even 20 diagnosis codes. • Realize that sometimes there are different reporting protocols in CPT®, depending on whether you report for physician or facility services—infusions are a good example. Review the reporting hierarchy for facility infusions in your CPT® codebook to see how they differ from physician reporting. • Be aware that facility evaluation and management (E/M) reporting is captured only in the emergency department and in facility clinics. History, exam, and medical decision making (MDM) are not factors in facility E/M; levels are determined based on use of resources and assigned based on a point system. Each facility typically determines their own point system; however, the service must be documented in the medical record, meet medical necessity, and be reasonable in the point assignments. Look at outpatient modifiers 73, 74, and 27, used by facilities, and know when these modifiers are applicable. Understand How Charge Description Masters Are Used In assessing your qualifications, hospitals may also look at your knowledge of charge description masters (CDM). Facilities establish services in the CDM that are charged to the patient’s financial record and are entered usually by the department performing the service. Hospital coders typically code for all diagnosis coding, surgical procedures, and infusions. They may code for other services, depending on if the service is already embedded in the CDM. Your coding manager will advise of these services, but typically drugs, supplies, laboratory, radiology, and anesthesia are not coded by the hospital coder. Some clinics, such as pain management, may charge through the CDM or be coded by a coder, depending on how the hospital handles these functions. Another important thing to remember: The physician is not available to clarify documentation; and you will not be able to use charge tickets, encounter forms, or super bills for coding assistance. www.aapc.com March 2013 49 To discuss this article or topic, go to www.aapc.com Coding/Billing: Hospital Time spent collaborating with other coders must be kept to a minimum if you intend to meet your productivity requirements. Meet Productivity and Accuracy Standards Accuracy and meeting quota also may factor into whether you are a good candidate for hospital coding. When the coding department experiences a backlog of records for coding, the manager must take action to bring the records current. This is a good example of when an outpatient coder may be asked to code inpatient records, and why hospital coders are held to productivity and accuracy standards. You will be held to these same productivity standards. Although there may be slight differences, depending on expectations of the coding manager, typical coding time is approximately: • Inpatient records: 18-20 minutes. This includes all diagnosis codes, Volume 3 codes, assigning the present on admission (POA) indicator, and abstraction of the record. • Ambulatory surgery records: 7-10 per hour • Emergency department records: 20 per hour • Referral encounters (example: patients coming for lab, X-ray): 30 per hour These numbers translate to three minutes for emergency department records and two minutes for referral encounters. If you are given a pre-employment coding test, the coding manager will not only look at accuracy, but whether there is reasonable expectation you can reach these production standards by the end of the normal 90-day probationary period. When records are not coded quickly, the entire revenue cycle is affected, in billing, insurance follow up, and other collection efforts. Accounts receivable days are closely monitored by hospitals, and are a primary measure used to determine their financial health. Slowdowns and backlogs of the revenue cycle directly affect the revenue stream. Time spent collaborating with other coders must be kept to a minimum if you intend to meet your productivity requirements. Seek Training When I speak with physician coders about transitioning to hospitals I am asked, “Where can I obtain this type of training?” Here are some ideas that may be helpful: • Invite someone from your hospital to present at a chapter meeting. If a coding professional is not available, use someone from the billing or revenue cycle department. • If there is a community college in your area that has a HIM program, invite someone from that program to speak at a chapter meeting. 50 AAPC Cutting Edge • Use Quality Improvement Organizations (QIO) as a resource. They review disputes between Medicare and hospitals about correct Medicare Severity Diagnosis Related Groups (MS-DRG) assignments and necessity of inpatient admissions. They may send coding disputes to a contracted coder for supporting opinions, but they have already done an in-house review prior to that step. • If you have a hospital-based member in your chapter, ask that person to help you get training underway. Interested in implementing physician-to-hospital coder training in your chapter? Based on the three-day workshops I present, training might begin with an overview of hospital coding and billing on day one. On days two and three, activities might include hands-on coding of sample hospital records—reviewing accuracy and looking at how quickly coders can determine codes and POA indicators. Consider holding sessions on three consecutive days or on three separate Saturdays. Something else to consider: This is a good opportunity to collaborate with another chapter to arrange a group session. Sell Yourself Using Knowledge and Adaptability Through my experience when speaking with hospital managers about an ideal candidate, they often mention the need for coders to be able to code multiple types of records, meet productivity standards, and be familiar with hospital encoders. You may not have an opportunity to use encoders unless you are actually in a hospital, but you can focus on building efficiency in multiple encounters, being open minded, and knowing that you will need to meet productivity standards. Take advantage of opportunities to learn the facility side of coding. Realize hospitals provide many more services than physician offices. If general surgery is your specialty, it’s likely you’ll need to code for many other types of services. Hospitals in smaller towns may be more lenient when using a physician coder, but you should still sell yourself in an interview by showing you are ready for the challenge. If you welcome the opportunity and are proactive in learning about the facility world, doors that are not easily opened will open for you. Dorothy Steed, CPA, CPC-H, CPC-I, CEMC, CFPC, CPMA, CHCC, CPUM, CPUR, CPHM, CCS-P, RCC, RMC , is a technical college instructor in Atlanta and an independent consultant, performing physician audits and education for the Quality Improvement Organization in Georgia. Her 34 years of experience in health care includes working as a Medicare specialist for a large hospital system, as well as contributing to various medical publications, presenting at health care conferences, and developing training classes on facility billing, coding, and reimbursement. MARCH WORKSHOP Advanced E/M Auditing: Secrets to Success 6 CEUs | 4 Hours | Author: Angela M. Jordan, CPC Documentation and coding are the most critical elements to both practice revenue and compliance. At a minimum, your practice may be losing revenue due to improper coding or documentation. Worse, you may be exposing your practice to tremendous compliance and financial risk. During this 4-hour workshop, we’ll share lessons learned after more than 75,000 nationwide audits conducted through AAPC Physician Services. • Findouthowyourpracticecomparesagainst75,000nationwideaudits • Learnthetop20mostcommondocumentation and coding mistakes -- and how to avoid them • Discoverkeystrategiesforimproving documentation and coding compliance • DeterminethemostcommonEMRpitfallsandhow to mitigate them • Getexperttipsonhowtoconductadvanced internal audits Find a workshop location near you and register today! www.aapc.com/audit2013 1-800-626-CODE (2633) •Learnthesecretstodealwithgreyareaswithinthe‘95E/Mcodingguidelines •Receiveacomplimentaryauditchecklisttooltoensurethemosteffectiveauditpossible WORKSHOP FEATURES Interactive and hands-on exercises with case studies 4-hours includes presentation and skill-building practice Comprehensive workbook including presentation slides BROUGHT TO YOU BY: Access on-demand recording ■ Auditing/Compliance By Ida Landry, MBA, CPC Be an Effective Coding Compliance Professional Do You Have What It Takes? Know How Compliance Fits into Today’s Coding and Billing Payment is generated or denied by the guidelines, rules, and federal laws payers use to direct their part of the revenue cycle. In the past, payers acted as compliance overseers, but in recent years legislation like the Tax Relief and Health Care Act of 2006 and the Affordable Care Act of 2010 have mandated more oversight regarding documentation and coding compliance. An example of the reimbursement climate resulting from these regulations is increased scrutiny by recovery audit contractors (RACs). “From 2005 through 2008, the Medicare RACs identified and corrected over $1 billion in improper payments. The majority, or 96 percent, of the improper payments were overpayments, while the remaining 4 percent were underpayments,” according to the Federal Register, 2011, p. 57808 (www.gpo.gov/fdsys/pkg/FR-2011-09-16/pdf/201123695.pdf). A byproduct of increased oversight is the establishment of more compliance departments and restructuring in health care organizations to meet the growing need for proper coding and documentation. Key Compliance Principles To understand fully coding compliance and be an effective medical coding compliance professional, you must have a commitment to the core principles, rules, guidelines, and laws that embody medical compliance. This is the first objective to successfully mastering compliance elements. Another important element is adhering to a code of ethics and integrity. Compliance is an important part of medical coding. Novice coders are instructed early on that “correct coding is the No. 1 objective,” and “if it isn’t documented, it wasn’t done.” These rules of thumb are the backbone of compliant coding for all coders. To be an effective coding compliance professional, however, you must also stay current with coding and billing regulations and have a solid code of ethics. 52 AAPC Cutting Edge Compliance Means Trust, Not Opinion As a coding compliance professional, you should provide tangible information whenever you instruct another health care professional on appropriateness of coding or documentation. If established guidelines, specifications, and/or legislation cannot provide validation, than any guidance given is considered opinion. Protect trust at all cost. When an opinion is given as fact and later proven to be incorrect, this is unprofessional and risky. Once trust is broken, your opinion as a coding compliance professional is no longer credible. This guidance is simple; however, there are instances in the coding community where trust is destroyed. photo by iStockphoto©s-dmit Knowing coding and billing rules, and following them with integrity, is key to success. These core elements can be realized through successful instruction, education, and guidance of compliant coding and documentation requirements. To discuss this article or topic, go to www.aapc.com Auditing/Compliance: Coding Compliance Using information consistently also shows ethics and integrity. To maintain consistency throughout an organization, consider following a code of ethics. Trust also is abused when a compliance professional tells a coder one thing and the health care provider something different. This behavior can stem from provider pressure or a provider’s inability to comply with rules and guidelines. To prevent inconsistent information from being disseminated, present the same guidelines, rules, and regulations to all parties involved. Using information consistently also shows ethics and integrity. To maintain consistency throughout an organization, consider following a code of ethics. Code of Ethics AAPC has a code of ethics which addresses coding professionalism and compliance integrity. The eight components of AAPC’s Code of Ethics are: • Maintain and enhance the dignity, status, integrity, competence, and standards of our profession. • Respect the privacy of others and honor confidentiality. • Strive to achieve the highest quality, effectiveness, and dignity in both the process and products of professional work. • Advance the profession through continued professional development and education by acquiring and maintaining professional competence. • Know and respect existing federal, state, and local laws, regulations, certifications, and licensing requirements applicable to professional work. • Use only legal and ethical principles that reflect the profession’s core values, and report activity that is perceived to violate this Code of Ethics to the AAPC Ethics Committee. • Accurately represent the credential(s) earned and the status of AAPC membership. • Avoid actions and circumstances that may appear to compromise good business judgment or create a conflict between personal and professional interests. Other places to look for a code of ethics are your compliance or coding departments. Human Resource departments also may assist you if your company has a written code of ethics. Use Compliance Tools at Your Fingertips You can easily find useful tools to help you attain your goals. Here is a list of some typical resources you use: • Office of Inspector General (OIG) website - On the “Compliance Guidelines” page (https://oig.hhs.gov/compliance/ compliance-guidance/index.asp), there are links to “Compliance 101 and Provider Education” and “Compliance Resource Material,” as well as other useful tools. • Coding books - CPT® codebook, CPT® Assistant, ICD-9-CM, HCPCS Level II, AHA Coding Clinic for ICD-9, AHA Coding Clinic for HCPCS, OptumInsight’s™ Uniform Billing Editor, DRG Expert, and the AAPC website • Government coding/billing resources - Centers for Medicare & Medicaid Services (CMS) manuals; National Coverage Determinations; Medlearn Matters; the Federal Register; 1995 and 1997 Documentation Guidelines for Evaluation and Management Services; Medicare administrative contractors, Local Coverage Determinations, etc. • Freedom of Information Act – Used to request federal agency records not publicly available (www.nist.gov/admin/foia/). • Federal acts - Health Insurance Portability and Accountability Act (HIPAA); Health Information Technology for Economic and Clinical Health (HITECH) Act; the Affordable Care Act; Tax Relief and Health Care Act of 2006; False Claims Act; Medicare Prescription Drug, Improvement, and Modernization Act of 2003; Stark law; anti-kickback statute, etc. • Commercial payer resources – Look to company manuals, websites, webinars, and newsletters for guidance. • Company compliance manuals – Your employer should be anxious to share its compliance manuals and plans with coding and billing staff. Being a coding compliance professional is a noble profession with ethics and integrity, knowledge of documentation and coding guidelines, and trust and validation at the core of its foundation. If you think you have what it takes to be a coding compliance professional or are thinking about becoming certified, AAPC now offers the Certified Professional Compliance Officer (CPCO™) credential. Go to aapc.com for details on how to begin this exciting journey. Ida Landry, MBA, CPC, works for CareOregon and has worked in the health care industry since 1995. She acquired CPC ® certification in 2004. Ms. Landry holds a Bachelor of Science in Health Administration and a Master of Business Administration in Health Care Management. She enjoys teaching and sharing her knowledge of coding. www.aapc.com March 2013 53 ■ Practice Management By Dixon Davis, MBA, MHSA, CPPM Provider Productivity is Key to Financial Success Keep close tabs on productivity measurements, identify revenue opportunities, and share them with your provider. Takeaways: • Managing provider productivity can help you increase revenue. • Consistently track providers’ performance and share the results with them. • Take full advantage of benchmark data and production reports. The most important factor in achieving financial success in a clinic is productive providers. Higher productivity results in higher revenue, while lower productivity results in less revenue. This is a simple concept, but we often don’t give it the proper attention. Effectively monitoring provider productivity helps manage his or her expectation of compensation and the business’ bottom line. Look for Ways to Enhance Revenue Go beyond simply understanding the correlation between productivity and financial outcomes. A manager should look for ways to create more efficient processes and additional services that add to the revenue stream. Too often, people look at where to cut costs rather than where to increase revenue. This is a misconception: Maximizing revenue is number one for financial strength. For example, a provider says she should be making more money. She explains that the practice (schedule) is full, yet she is not making as much as a colleague down the street. Upon 54 AAPC Cutting Edge review, you discover that this provider sees 25 patients per day, whereas the provider down the street sees 35 patients per day. The national benchmark for the same specialty is over 28 patients per day. The next calculation is very important to understand. For this practice, the average revenue per patient visit is about $100. For a provider who takes off three weeks per year, seeing one additional patient per day equates to about $25,000 more per year. Ten more patients per day equates to $250,000 more per year. As we apply financial calculations to this revenue, there will be associated overhead costs (all of the revenue will not hit the bottom line); however, also remember that once the fixed costs and certain level of variable costs are incurred, the incremental overhead allocation to additional revenue will usually be a lower percentage. This means a greater percentage of revenue brought in from increased productivity will find its way to the bottom line. Show Providers the Numbers When it comes to productivity in a medical practice, the majority of billable production is performed by the provider (physician, mid-level provider, etc.). For this reason, it’s very important that providers are given the information, know how to interpret it, and understand how it will affect them personally and as a practice. To effectively use productivity numbers, first identify what productivity measurements will be tracked. Possibilities include total number of patient visits, total evaluation and management (E/M) visits versus procedure visits, the number of units for each CPT® code billed, total work relative value units (wRVUs) earned, amount of collections received, and hours worked. Measurements may vary depending on the spe- Practice Management: Productivity cialty or culture of the practice. It’s important to identify a consistent metric and one that is understood by the provider(s). Once a productivity metric is identified, the report (or dashboard) needs to provide a clear picture of how productivity numbers influence financials. To help identify target goals, use historical productivity and financial data as a starting place. Benchmark data can be an effective tool to identify target numbers. Charts A and B on the next page illustrate a simple example of how both net revenue (collections) and wRVUs are tracked on a monthly basis and are compared to an internal goal and to a national benchmark. To get providers invested in productivity, some provider compensation models are built on a straight productivity formula. Examples include paying providers a dollar value for every wRVU earned or paying based on an identified percentage of collections. If the provider knows he or she will make $51 per wRVU, there is a clear understanding of how the level of work (productivity) will directly tie to total compensation. Likewise, if a provider is paid 48 percent of total collections, it’s clear that providing more billable services will directly affect compensation. This compensation model confirms that when a provider sees more patients, or provides more billable services, compensation increases. Chart A Chart B Take Advantage of Benchmark Data Using and comparing benchmarks, either internal or external, can provide additional information for setting goals or expectations. For example, a provider may know they will be compensated $51 for every wRVU they generate, but providing her with a benchmark that the average provider in the specialty is earning 4,200 wRVUs per year (350 per month) and is making $214,000 a year helps to create an expectation of where productivity should be. You start to accomplish objectives when the provider understands: • How much he or she is paid for each wRVU; • Where the total number of wRVUs should be; • How much compensation is expected at that level of production; and • That the level of compensation for the associated level of productivity is equitable. www.aapc.com March 2013 55 Practice Management: Producivity By reviewing productivity reports and benchmarking them against better performers, you become aware of opportunities for greater productivity and increased revenue. You can set up similar models using the varied metrics. If revenue numbers are identified as the metric, will it be gross revenue (charges) or net revenue (collections) that is measured? If a practice uses a fixed fee schedule, charges may represent pure production better, but will not represent actual money received. Effective productivity reports that tie to provider compensation will: • Identify the metric(s) that will be measured. • Associate a conversion factor that relates to compensation or practice profits. • Compare productivity numbers to either internal or external benchmarks. • Create clear goals and expectations of productivity and financials. Take Full Advantage of Production Reports You can report production measures to create competition among a group or to motivate providers on an individual level. That should not, however, be the end of the productivity monitoring. Productivity reports also can be a valuable tool for practice managers to increase revenue streams. By reviewing productivity reports and benchmarking them against better performers, you become aware of opportunities for greater productivity and increased revenue. For example, the manager of a neurology practice becomes aware that providers in the practice are not making as much as other community physicians or as much as national salary benchmarks. It’s up to the manager to help discover why this may be the case. The providers are working from 8 a.m. to 6 p.m., the same as other providers in the area. The office workflow appears to be efficient within the office with full schedules and patients moving through 56 AAPC Cutting Edge their visits in a timely fashion. Further review of a good productivity report, however, identifies that the providers in this office see a higher percentage of E/M visits compared with industry benchmarks where providers do more office-based procedures, such as electroencephalograms (EEGs), nerve conduction tests, and spinal taps. The manager can track these trends, educate the providers on the missed opportunities to provide more office-based procedures, illustrate how revenue would be affected by making the change, and then let the physicians determine if this is something they are comfortable doing. Using productivity reports provides the manager with good data on how changes in productivity patterns can affect revenue streams. The effective use of productivity reports by managers can help them to: • Identify opportunities for workflow efficiency to increase number of patients seen per day • Identify information technology tools that improve productivity • Modify scheduling models to increase patient volumes • Identify opportunities for offering new services in the office • Benchmark to better performing offices and new opportunities • Identify ways to use staff differently to increase billable services By keeping close tabs on productivity measurements in the practice, you can identify opportunities for better revenue to share with physicians. These numbers will help them to understand how the work done in the office relates to financial outcomes and to make good business decisions on how work is performed to maximize revenue opportunities. Dixon Davis, MBA, MHSA, CPPM, is vice president of practice management at AAPC. Join NAMAS at the AAPC Conference April 2013 in Orlando, FL NAMAS’ CPMA® Training will be offered as a pre-conference event at the AAPC National Conference April 11-12, 2013 Two day Live training event for CPMA® examination prep 16 CPMA® /CPC® CEUs Convenience of same session testing on April 13, 2013 Special Conference Pricing—$695 www.NAMAS-auditing.com 877-418-5564 ■ Practice Management By Marcia Brauchler, MPH, CPC, CPC-H, CPC-I, CPHQ Contracts: Create a Health Plan Contact Database Part 3: Identify your practice’s health plans’ counterparts and create an “Alpha Payer Contact List” for your practice. Takeaways: • Renegotiate your contracts with the right people at your payers. • Don’t settle for high turnover provider relations departments when you need to speak to decision-makers. • Be creative in trying to contact the payers’ staff members who can make decisions. Imagine trying to renegotiate your payer agreements by calling health plans’ toll-free phone numbers. In my experience, calling a provider relations department is not helpful with regard to contractrelated issues because of high turnover and limited authority. Unfortunately it’s not always easy to know who the best person is at each health plan to handle your contract inquiries. Certainly you don’t want correspondence with a health plan to be generic, such as “To Whom It May Concern.” The solution is to create a database of payer contacts. Look for Contacts with Authority Ideally, you want your payer contact to be the representative for your geographic area and someone with enough authority to make decisions—the more authority, the better. Generally, don’t approach a medical director unless it’s for a very specific reason. In my consulting firm, we create an overview for our clients, listing their payers alphabetically and with the data shown in Table 1. We call this an “Alpha Payer Contact List.” There are several methods to help you identify the best payer contacts: • Look at who signed your existing agreement for the health plan. Even if that person is no longer there, you might get transferred to his or her replacement. • Look at recent correspondence from the health plan, such as a cover letter announcing a change in Utilization Management Policies. • Look at the “Notice” section of your existing agreement and contact the building address using the white pages. • If you have a number for anyone in 58 AAPC Cutting Edge photo by iStockphoto©CAP53 Who You Gonna Call? Practice Management: Contract Negotiations the building, hit “0” for operator or use the name directory to dial one digit off the last number until you get someone to answer the phone and direct you to the appropriate contract representative. As a general rule, network management or contract representatives are better equipped to discuss your payer contract than personnel in provider services or provider relations. • For-profit health plans have Investor Relations departments with contact information readily accessible on their website. They may be kind enough to redirect your call to the correct department. • State Divisions of Insurance have public health maintenance organization (HMO) quarterly filings, which contain upperlevel management contact information for the health plan. If you need just one issue addressed (e.g., a supply you provide is not being reimbursed at invoice cost), this technique will narrow the focus to something attainable to get the right name of the contracting person. • If you have a contact you work with for credentialing, he or she may be able to direct you to the best network management or contract representative in your area. In addition to these tips, you can also try contacting hospitals where the physicians have privileges (the bigger the hospital or hospital system, the better) and ask to speak with the hospital’s managed care contractor. Hospitals generally have a full-time person responsible for payer contracts and have a robust database. Be aware that most health plans have entirely different contracting departments for hospital/facilities than for physicians. If you ask the managed care contractor at a hospital for their list of payer contacts, however, they will probably be more than happy to give it to you. Your physician referrals to the hospital are invaluable and the hospital wants to see private practice physicians stay in business. Make Contact and Complete the List When you get the list, call the payer contacts using the name of the hospital’s managed care contractor (with whom the health plan has a relationship) as your source. This might go something like this: • “I’m ______ and I got your name and number from _______ at _______ Hospital.” This will get the attention of the health plan’s managed care person, who will be happy to help you because he or she will want to maintain a great relationship with the hospital. • “I’m calling on behalf of a physicians’ office. I know you do facility contracting. Can you please tell me who within [PAYER NAME] handles the physician contracts for our area?” Then obtain the information to complete your “Alpha Payer Contact List” for that payer. If, during your investigation, you speak to or email the payer contact directly, just state that you are new to the practice or position, and are reviewing your agreements on file (remember the importance of data gathering, which we discussed in the article, “The Big Picture of Contract Negotiations,” pages 29-32, October 2012, Coding Edge. Table 1: Sample Alpha Payer Contact List Health Plan Company Name Contact Name Title Phone and Fax Email Address Alpha HMO Beta PPO Delta Workers Comp Gamma Plan www.aapc.com Notes March 2013 59 To discuss this article or topic, go to www.aapc.com Practice Management: Contract Negotiations Ideally, you want your payer contact to be the representative for your geographic area and someone with enough authority to make decisions—the more authority, the better. Helpful Tidbits for Success Here are additional tips to help you create an Alpha Payer Contact List: • Never start the conversation stating that you are interested in negotiations. It turns off the payer contact every time. • Remember: You are only confirming your current contracts. The payer contact should be eager to provide this information because, at this stage, you aren’t making them do any other work (e.g., a renegotiation). • Reference your agreement exactly how the health plan refers to it (for example, “Specialist Provider Agreement”) so it’s easier to reference down the road in the context unique to that payer. • Make sure to confirm/document the contact’s gender so in future correspondence you’ll know how to properly address the person. A&P Quiz (from page 19) Blood pressure readings are usually given as two numbers; for example, 120 over 80 (written as 120/80 mm Hg). Normal blood pressure is when your blood pressure is lower than 120/80 mm Hg most of the time. High blood pressure (hypertension) is when your blood pressure is 140/90 mm Hg or above most of the time. If your blood pressure numbers are 120/80 or higher, but below 140/90, it is called pre-hypertension. If you have pre-hypertension, you are more likely to develop high blood pressure. When blood pressures are documented, what does the top number reference? a. Diastolic blood pressure b. Diastolic rate and rhythm c. Systolic blood pressure d. Systolic rate and rhythm Answer The correct answer is C. The top number is called the systolic blood pressure, and the bottom number is called the diastolic blood pressure. 60 AAPC Cutting Edge When you complete your “Alpha Payer Contact List,” the negotiation process can begin. The next time you’ll probably approach the payer contact is with a Health Plan Proposal Letter. (We will go more into the content of a Health Plan Proposal Letter in Part 4 of this series on contracts.) All of this up-front work will ensure that this important letter is not stuck under a pile of paperwork; and that, from the get-go, you are working with the best payer contacts at your contracted health plans. Marcia Brauchler, MPH, CPC, CPC-H, CPC-I, CPHQ, is the founder and president of Physicians’ Ally, Inc., a health care consulting firm and concierge billing company for specialty physician practices. She works with physicians on managed care contracts, reimbursement, and practice administration. Ms. Brauchler’s experience includes hospital, health plan, and independent practice association administration. Her firm sells updated HIPAA policies and procedures and online staff training. Ms. Brauchler is a published researcher and a frequent public speaker. Handbook Pop Quiz (from page 13) Answers: 1.) B - Only president, vice president, and education officer 2.) B - Three – president, vice president, secretary/treasurer 3.) D - 1.75 CEUs – Every 15 minutes equals 0.25 CEUs 4.) A - Four years – just like the president of the United States 5.) A - Yes – A nominal fee to cover the cost of the room, food, parking, etc., is allowed. 6.) D - All of the above (HIPAA, Pharmacy, OSHA, employee issues, and time management) Start earning free CEUs today. Stay up-to-date on important Medicare Program topics. Billing and coding professionals: Continuing Education Units (CEUs) online by taking a free web-based training courses offered by the Medicare Learning Network® (MLN). Explore the fundamentals of the Medicare Program, get in-depth understanding about Secondary Payer Provisions, Part C and D Fraud and Abuse, the Electronic Prescribing Incentive Program and so much more. Our online courses work around your schedule. You can take courses on your terms, at your pace. Visit http://go.cms.gov/MLNFreeCEUs then scroll down to the “Related Links” section and click on “Web-Based Training Courses” to get started. R Official CMS Information for Medicare Fee-For-Service Providers ICD-10 IMPLEMENTATION BOOT CAMPS FINAL TRAINING SCHEDULE Coder’s Roadmap to ICD-10 AAPC’s implementation bootcamps are ending June 27. If you haven’t started preparing for ICD-10 implementation our two-day boot camp can get you on track. These are the LAST implementation training sessions before we transition to code set training and space will be severely limited. 2-Day Boot Camp Curriculum: • Where to Begin – Organizing the Implementation Effort • Understanding the Information Technology Impact • What Needs to Change – Assessing Other Key Areas of Impact • Identifying Documentation Challenges • Building Your ICD-10 Action Plan • Budgeting for ICD-10 • Planning Training Approaches and Resources • Successfully Measuring Outcomes • Introduction to ICD-10 Coding – Crosswalks and Mapping • Hands-on Coding Exercises and Documentation Case Studies • Templates, Tools, and Resources + Course Manual and ICD-10-CM Book Step 3 Step 4 Step 2 Step 1 Anatomy & Pathophysiology General Code Set Training Specialty Code Set Training Implementation $695 2-Days | 16 CEUs REGISTER TODAY! aapc.com/icd10implementation 800-626-CODE (2633) REMAINING IMPLEMENTATION BOOT CAMPS* DATE LOCATION DATE LOCATION DATE LOCATION Mar 7 Boston, Massachusetts Apr 25 San Antonio, Texas Jun 6 Manhattan, New York Mar 14 Miami, Florida May 2 St. Louis, Missouri Jun 20 Atlanta, Georgia Mar 21 Cleveland, Ohio May 9 Long Beach, California Jun 20 Chicago, Illinois Mar 28 Nashville, Tennessee May 16 Minneapolis, Minnesota Jun 27 Dallas/Ft. Worth, Texas Apr 4 Denver, Colorado May 16 Phoenix, Arizona Jun 27 Philadelphia, Pennsylvania Apr 11 San Francisco, California May 30 Baltimore, Maryland Jun 27 Seattle, Washington *Dates and locations subject to change For a complete list of all remaining boot camps, visit: aapc.com/icd10implementation 1-800-626-CODE (2633) S newly credentialed members Adelina Perez, CPC Alice L Carter, CPC Allison Ippolito, CPC-H Allison S Bureau, CPC Alyssa Savage, CPC Amanda G Dubose, CPC Amanda Myers, CPC Amber L Fee, CPC Amy Byrd, CPC Andrew M Liu, CPC, CPC-H Angela Buckley, CPC Angelica Pimentel, CPC Ania Guillen, CPC Anitrice Johnson, CPC Anna Chenoweth, CPC Anne Meadows, CPC Anne Amature, CPC Annette Auer, CPC Annette Marie Smith, CPC Barbara Jabaay, CPC Beotta Murray, CPC Bethany Ann Tapp, CPC Bethany Kovalaske, CPC Beverly McClure, CPC Bren Polivka, CPC Brenda Lee Parker, CPC Brenda Sue McKamey-Scott, CPC Bridget Dancy, CPC Brittany Nicole McKinney, CPC C Joanne Trimble, CPC Candice Smith-Byrd, CPC Cari L Smart, CPC, CPC-H Carla Gordon, CPC Carol Anita Ellison, CPC Carol Lacroix, CPC Carrie Bowers, CPC-P Carrie Farley, CPC Carrie Johnson, CPC Cassandra S Ahn, CPC Catherine A Leach, CPC Catherine Bene Doyle, CPC Cathy Eskridge, CPC-H Cathy Manalaysay, CPC Charlene Monihan, CPC Cheyenne Nicole Gomma, CPC Chitra Muthuvelu, CPC Chizimbi Sichalwe, CPC Christel Nuttle, CPC Christina Congdon, CPC Christy Wood, CPC Christy Inouye, CPC, CPC-P, CPMA Christy Szolis, CPC, CPC-H Cindy Dunlop, CPC Connie J Savoie, CPC Courtney Pullin Strickland, CPC Cozette Denise Elliott-Harris, CPC Cristine Kay Walters, CPC Crystal Howland, CPC Crystal Marie Norton, CPC Daja Brown, CPC Dana Brock, CPC Danelle M Hauer, CPC Darleen Sheldon, CPC Darlene Caldwell, CPC Darlene Nippert, CPC-H David Jason Pursell, CPC Deanna Niles, CPC, CPC-H Deb Kinkor, CPC Deborah Kaye Gosser, CPC Deborah Udall, CPC Debra Christianson, CPC Debra L McGary, CPC Denise Benson, CPC Denisse Brady, CPC Diane Marie Sullivan, CPC Edna Denton, CPC Emma Quinn, CPC Eric Eugene Boyer, CPC Eric Hall, CPC Erica Inesta Jones, CPC Erika Lyons, CPC Eva Stewart, CPC Francie Meng, CPC Gayle Guenther, CPC Georgia Geoghan, CPC Gina M Richie, CPC Giovanna Ramos, CPC Gloria Scott, CPC Harriette Elizabeth Powell, CPC Heather Mae Gilham, CPC Hermine Andikyan, CPC, CPC-H Hien Thuy Pham, CPC Holly M. Quinn, CPC Iryna Trusova, CPC Jackie L Edge, CPC Jamie Suzanne Casassa, CPC Jane A Schnedler, CPC Janet Porterfield, CPC-H Janet Gill, CPC Jean Cunningham, CPC Jeanette Gosselin, CPC Jenna LeAnn Duff, CPC Jennifer Francis, CPC Jennifer L E DeWitte, CPC, CPC-P Jennifer Reader, CPC, CPC-H Jennifer Turner, CPC Jessica Lewis, CPC Jessica McGhee, CPC Jillian E Collamore, CPC Jordan Heehler, CPC Judith A Blevins, CPC Karen J Jarboe, CPC Karen Nemelka, CPC Kari Belevender, CPC, CPC-H Karyn Sutton, CPC Kathy A Johnson, CPC Kathy E Taylor, CPC Katie Fritz, CPC Katrina Fowler, CPC Kelly Roos, CPC Kelly Swann, CPC Kelly Vitiello, CPC Kelly Wadle, CPC Kimberly Darwin-Scott, CPC-H Kimberly Honesto, CPC Krista Kelly, CPC Kristi Waugh, CPC Kristine Lyn Sulik, CPC-H Lance Smith, CPC-H, CEMC LaTisha Bosarge, CPC Laura Gayle Canaday, CPC Laura Hutchins, CPC, CUC Laura Wetherell, CPC Laurie McMillan, CPC-P Laurleta Wiliams, CPC Laverne Keith, CPC Lee Ann Bailey, CPC, CGSC Leigh Lawson, CPC Leslie Cifelli, CPC Leticia Cardona, CPC Linda Anderson, CPC Linda Canada, CPC Linda M Bickford, CPC Lisa Irwin, CPC, CPC-P Lisa Lampkin, CPC, CPC-H Lisa M Barlet, CPC, CPC-H Lisa Page, CPC Lisa Renee Denney, CPC Lora Floyd, CPC Louise Sprull, CPC Lucia Cote, CPC Lusine Abovyan, CPC Luz Elenia Wozdusiewicz, CPC Lyndsey Moore Cosner, CPC Lyudmila Safranovich, CPC-H Maria D Toyco, CPC, CPC-H Maria Minnick, CPC Marilyn D Blasingame, CPC Marilyn Michelle Lisenby, CPC Marissa Anderson, CPC Marlene Elizabeth Znamirowski, CPC Mary Ann Tasca, CPC Mary Galus, CPC Mary K Chmela, CPC Melissa Beth Vealey, CPC Melissa Hutto, CPC Melisse M.S. Camelo, CPC Michael Carrigan Walsh, CPC Michelle Morgan, CPC Mileidy Ortega, CPC Mindy Ashbaugh, CPC Mindy Nicole Flowers, CPC Mohamed K Salem, CPC Nancy A Machado, CPC Nicole Dayhoff, CPC Nicole Clarice Tarbox, CPC Nicole Leigh Crager, CPC Nicolle Ackel, CPC Nkisha Farrington, CPC Odette Cabrera, CPC Olaomo O Ojuri, CPC Pamela L Golden-Collum, CPC Pamela Wolfram, CPC, CPC-H Patricia Crosby, CPC Patricia Fillion, CPC Patrick J Murray, CPC Peggy Feeley, CPC-H Rachael Cochran, CPC Rikki Jo Peery, CPC Rosa Stolz, CPC-H Sally Kutalek, CPC Samantha Shaw, CPC Sandra K Crocker, CPC Sandra Mitchell, CPC Selena Nicole Waring, CPC Shantel Jenkins, CPC Sharon Hill, CPC Shelley McWilliams, CPC Shirley J Spetz, CPC, CPC-H Stacey Lynn Otero, CPC Stephanie Coleman Andrews, CPC Stephanie Douglas, CPC Stephanie Moore, CPC Stephanie Taggart, CPC-H Susan Temerowski, CPC Susan Warren, CPC Suzanne Gunter, CPC Tammi Lynn Edgar, CPC Tammy Rae Lockhart, CPC Teresa Anne Leach, CPC Teresa Herring, CPC Theresa Grimaldo, CPC, CPC-H Tina E Greenan, CPC, CPC-H Tina Shearer, CPC Tinika Shama Thames, CPC Toni Castiglione, CPC Torri Rubertus, CPC Tracy C Currier, CPC Tracy D Banks, CPC Wendy Hummel, CPC Whitney Warr, CPC Apprentices Abel Contreras, CPC-A Adrianna Corine Hollis, CPC-A, CPC-H-A Adrienne Nicole English, CPC-A Adrienne Winbush, CPC-A Aja Belcher, CPC-A Alexanderia Octavia Burwell, CPC-A Ali Bishop, CPC-A Alice Baker, CPC-A Alice Escalante, CPC-A Alice Zuls, CPC-A Alicia Elizabeth Flower, CPC-A Allan Rubinstein, CPC-H-A Alyce Albert, CPC-A Alyson D Devlin, CPC-A Amanda Berglund, CPC-A Amanda Giordano, CPC-A Amanda Nicole Riley, CPC-A Amanda Tew Ford, CPC-A Amanda Walker, CPC-A Amber Larsen, CPC-A Amber Michelene Herbert, CPC-A Amber Straatmann, CPC-H-A Amber Wheelock, CPC-A Amy Aarrestad, CPC-A Amy Arnold, CPC-A Amy Crites, CPC-A Amy Nicole Waits, CPC-A Amy Yang, CPC-A Andre Woods, CPC-A Andrea Carmen Garcia, CPC-A Andrew Rice, CPC-A Angela Collins, CPC-A Angela Garcia, CPC-P-A Angela Potter, CPC-A Angelina Bianchino, CPC-A Ann Marie Breeden, CPC-A Annie Shirbroun, CPC-H-A Anuradha Rao, CPC-A April Gasperino, CPC-A April Wilson Josey, CPC-A Araceli Ruiz, CPC-A Araya Thao, CPC-A Arely Elizabeth Mejia, CPC-A Argenia Dawn Keeling, CPC-A Arlene S Weaver, CPC-A Austin Page, CPC-A Barbara Aaron, CPC-A Barbara Jean Rocha, CPC-A Barbara Lawrence, CPC-A Barbara Norris, CPC-A Barbara Scaboo, CPC-A, CPC-H-A BeLinda Brown, CPC-A Belinda Yurick, CPC-A Belkis Abraham, CPC-A Bellamy Harthun, CPC-A Ben Kreider, CPC-A Beth Connaughton, CPC-A Bethany Seidman, CPC-A Bobbie Shepherd, CPC-A Bradley Kristopher Boroughf, CPC-A Brandy Alexander, CPC-A Brenda J Sudler, CPC-A Brian Guthrie, CPC-A Brian Koch, CPC-A Brian Lynn Carman, CPC-A Bridget Loague, CPC-A Brittani Mundy, CPC-A Brittany Hufton, CPC-A Brittney Reve Jones, CPC-A Brittney Webb, CPC-A Bryan Hunt, CPC-A Burdean Wirtz, CPC-A Caralyn Maerz, CPC-A Carleisha Moore, CPC-A Carlissa Ford, CPC-A Carmen Mundy, CPC-A Caroline Tavares, CPC-A www.aapc.com Carrie Princell, CPC-A Casie Lynn Johnson, CPC-A Cassandra Motard, CPC-A Catherine (Kat) Olson, CPC-A Cattleya Wimmer, CPC-A Cecilia Martinez, CPC-A Cecilia Spencer, CPC-A Charisse Gibney, CPC-A Charlene Johnson, CPC-A Charlene Knaggs, CPC-A Charles Nathan Johnson, CPC-A Chelsea R Bright, CPC-A Chelsey Hansen, CPC-A Cheryl Ann Van Dyke, CPC-A Cheryl Blais, CPC-A Cheryl Wilson, CPC-A Christina Fuller, CPC-A Christina J Davis, CPC-A Christina L. Dempsey, CPC-A Christina Marie Borst, CPC-A Christina Marie Thomas, CPC-A Christina Mastrolia, CPC-A Christina Medina, CPC-A Christina Rasa, CPC-A Christina Vicente, CPC-A Christine Barrett, CPC-A Christopher John Jensen, CPC-A Christopher Wright, CPC-A Christy Austin, CPC-A Cindy Clayton, CPC-A Cindy L Gorton, CPC-A Claire F Kiehle, CPC-A Clara Makaipo, CPC-A Colleen Bauer, CPC-A Colleen Dannah, CPC-A Connie Cherry, CPC-A Consuelo Medina, CPC-A Corteny Hemmesch, CPC-A Cristal Dee Ewald, CPC-A Cristy Fraker, CPC-A Cullin Schooley, CPC-A Cynthia Kalen, CPC-A Cynthia Talcott, CPC-A Dabborah Limric, CPC-A Dana Davis, CPC-A Danielle Thoresen, CPC-A Darlene Bakaj-Wood, CPC-A Darlene Pastorius, CPC-A David Menchaca, CPC-A David Vrba, CPC-A Dawn Kantz, CPC-A Dawn Becerra, CPC-A Dawn Healey, CPC-A Dawn Herrington, CPC-A Deandrea Shevel Gay, CPC-A, CPC-H-A Debbie Hemstad, CPC-A Debbie Huffman, CPC-A Debbie Lyn Haskett, CPC-A Deborah Aurelio, CPC-A Deborah Hayes, CPC-A Deborah Session, CPC-A Debra Ley, CPC-A Debra Wangelin, CPC-A December L. Luttrell, CPC-A Delores Cooke, CPC-A Deniece La’Shawn Mobley, CPC-A Denise Oliff, CPC-A Derek Tasler, CPC-A Desiree Dashael Thatch, CPC-A Diana Helzer, CPC-A Diana Burrell, CPC-P-A Diana M Vento, CPC-A Diane King, CPC-A Diane Pierce, CPC-A Dianne Sanford, CPC-A March 2013 63 Newly Credentialed Members Dixie Millsaps, CPC-A Donna Flower, CPC-A Donna Jensen, CPC-A Donna Lee Harvey, CPC-A Donna Marie Valentino, CPC-A Donna Miller, CPC-A Donna Putnam, CPC-A Dorina Green, CPC-A Ebony Hayes, CPC-A Edith Faye Reiter, CPC-A Eileen Mcdonough, CPC-A Elba Berenice Magana, CPC-A Elena Nikodym, CPC-A Elisa Collins-Haines, CPC-A Elizabeth Reinsvold, CPC-A Elizabeth Anne Snyder, CPC-A Elizabeth Doyal, CPC-A Elizabeth Preskitt, CPC-A Elizabeth Teresa Rousseau, CPC-A Elizabeth Thanjan, CPC-A Ellen Busche, CPC-A Emily Hunt, CPC-A Ena Roussel R Buenafe, CPC-A Erin Sumner, CPC-A Estrella Forste, CPC-A Evelyn Rigby, CPC-A Felecia Williams, MD, MBA, CPC-A Felicia Cardoz Noronha, CPC-A Felicia Latson, CPC-A Felicia Luciana Glover, CPC-A Fernando L Herdoiza, CPC-A Florence Theresa Thompson, CPC-A Frank Lind, CPC-A Geri Steele, CPC-A Gina Barrit, CPC-A Ginger Flemons, CPC-H-A Giovanna Pringle, CPC-A Gloria Caballero, CPC-A Gregg Quander-Smith, CPC-A Gregory Robinson, CPC-A Greta Haltiwanger, CPC-A Gretchen Knake, CPC-A Hannah Ellerbee, CPC-A Heather Makoutz, CPC-A Heather Collins, CPC-A Heather Lyn Diesing, CPC-A Heather M Irwin, CPC-A Heidi Freed, CPC-A Hilton Higgins Jr, CPC-A Ilene Braxton, CPC-A Indira Mantri, CPC-A Inna Bibikov, CPC-A Iris D Hernandez, CPC-A Iris Willensky, CPC-A Ivana Bevanda, CPC-A Ivette Pibernus-Ortiz, CPC-A Jaimie L Snow, CPC-A James Ianantuoni, CPC-A James Williamson, CPC-A Jamie Fiorani, CPC-A Jamie Lynn Gartee, CPC-A Jamie Van Cleave, CPC-A Jan Leslie Reyes, CPC-A Jana VanHoose, CPC-A Janet Epp, CPC-A Janet Haynes, CPC-A Janet Kalajainen, CPC-A Janette Staten, CPC-A Janice Greenlee, CPC-A January Thomson, CPC-A Jason Morse, CPC-A JauChi Su, CPC-A Jazmine Chuca, CPC-A Jazmine Rae Racca-Ventura, CPC-A Jean Marie Salerno, CPC-A Jeanette Dossett, CPC-A Jeanette Rappleye, CPC-A Jeanette W Yates, CPC-A Jenara Kilman, CPC-A Jennifer Maryhew, CPC-A Jennifer A Smith, CPC-A Jennifer Erin Mooney, CPC-A 64 AAPC Cutting Edge Jennifer Jarrard, CPC-A Jennifer Linn Stephens, CPC-A Jennifer Nicole Wallis, CPC-A Jennilyn N Fifield, CPC-A Jenny Anderson, CPC-A Jesmine Trinh Nguyen, CPC-A Jessica Damiano, CPC-A Jessica Downs, CPC-A Jessica Campbell, CPC-A Jessica Ferrell Wong, CPC-A Jessica Joyce, CPC-A Jessica Lynn Scott, CPC-A Jessica M Soto, CPC-A Jessica Phillips, CPC-A Jessica Thatcher, CPC-A Jessie Ehlinger, CPC-A Jill V Barrick, CPC-A Joan I Lane, CPC-A Joanna Moody, CPC-A Joanne L Kaminski, CPC-A Jodi Lynn McCormick, CPC-A Joseph Michael Belich, CPC-A Judi Kulpa, CPC-A Julia Ilisirov, CPC-A Julianna Placido, CPC-A Julianne Birdt, CPC-A Julie Ann Burke, CPC-A Julie C Winans, CPC-A Julie Gardyasz, CPC-A Julie Ginther, CPC-A Julie Miller, CPC-A Julie Thomson, CPC-A Justina F Rueda, CPC-A Justine Marie Blackmon, CPC-A Jyotsna Bharatkumar, CPC-A Kai-Kit Lai, CPC-A Kara Mickel, CPC-A Karen Ann Byrd, CPC-A Karen Denise Kendrick, CPC-A Karen Jackson, CPC-A Karen Matoush, CPC-A Karen Posey, CPC-A Karen S. Irvin, CPC-A Karen Salvucci, CPC-A, CPC-H-A, CPC-P-A Karen White, CPC-A Kari Crull, CPC-A Kari Dell, CPC-A Katherine Miller, CPC-A Katherine Perras, CPC-A Kathleen A Vacca, CPC-A Kathryn Biber, CPC-A Kathryn Davis, CPC-A Kathryn Gohlke, CPC-A Kathy Greene, CPC-A Kathy Lynn Cullen, CPC-A Kathy Ridener, CPC-A Katie Feldhut, CPC-A Katie Stovall, CPC-A Katrina Howard, CPC-A Katrina King, CPC-A Kayla Mardas, CPC-A Kayla Min Neece, CPC-A Kaylee Wright, CPC-A Keith Raymond Donegan, CPC-A Kelley S Stevenson, CPC-A Kelli D Carter, CPC-A Kelli R Sanders, CPC-A Kelly Herzog, CPC-A Kelly Therssen, CPC-A Kerri Fullerton, CPC-A Kerri Jenkins-Harrison, CPC-A Kerrian Tina Miller, CPC-A Kimberly Allen, CPC-A Kimberly Boesken, CPC-A Kimberly Brown, CPC-A Kimberly E Connors, CPC-A Kimberly I Franks, CPC-A Kimberly Jacobsen, CPC-A Kimberly Mays, CPC-A Kimberly Steinbrink, CPC-A Kimberly Velo, CPC-A Korrie Heather Manning, CPC-A Kris Thacker, CPC-A Krista Hiller, CPC-A Kristen Spencer, CPC-A Kristi Marie Henry, CPC-A Kristine Heinrich, CPC-A Kryston McDaniel, CPC-A Kuuipo A.M. Simmons, CPC-A Kyllie KTK Kalani, CPC-A Lance Bennett, CPC-A Latishia Sanders, CPC-A Laura E. LeJeune, CPC-A Laura Penwell, CPC-A Laura Roberts, CPC-A Lauren Luckey, CPC-A Lauren Sanders, CPC-A Lauren Studley, CPC-A Laurie Little, CPC-A Lawanda Filyaw, CPC-A Layce Hoefer, CPC-A Leah Jane Mispagel, CPC-A LeAnne Shelton, CPC-A Leigh A Bayless, CPC-A Leisa Day Merrick, CPC-A Leisa Nunnelee, CPC-A Lenna Beaty, CPC-A Lequita Ann Rouse, CPC-A Leslie Thrift, CPC-A Linda Richardson, CPC-A Linda E Gerard, CPC-A Linda Goodwin, CPC-A Linda Leclerc, CPC-P-A Linda Millet, CPC-A Linda Nay, CPC-A Linda R Massei, CPC-A Lindsay Brooke Stone, CPC-A Lindsay Naquin, CPC-A Lindsey Pae, CPC-A Lisa Jennings, CPC-A Lisa Ann Voge, CPC-A Lisa Buffis, CPC-A Lisa Gilmore, CPC-A Lisa Jon Thomas, CPC-A Lisa Shute Willson, CPC-A Lisa Solomon-Craig, CPC-A Lisa-Marie Schiller, CPC-A Lisbeth Maria Leiva, CPC-A Lori Fees, CPC-H-A Lori Jones Townsend, CPC-A Lori L Deen, CPC-A Lucas Cordova, CPC-A Lucinda Booker, CPC-H-A Lucretia Martin, CPC-A Lydia Jo Ann Yauger, CPC-A, CPC-H-A Lynn McIver, CPC-A Lynne Asiimwe Kay, CPC-A Lynne Smith, CPC-H-A Madeline Mcintosh, CPC-A Magdalena Kurdziel, CPC-A Malea Marie Guthrie, CPC-A Margarita Fundora, CPC-A Margie Molnar, CPC-A Mari Elizabeth Olson, CPC-A Mari Georg, CPC-A Maria A Ruiz, CPC-A Maria Gonzales, CPC-A Maria Gracia Constantino, CPC-A Maria Padilla, CPC-A Marianne Morales, CPC-A Marilyn Milestone, CPC-A Marinalis Garcia, CPC-A Marine Shahbazyan, CPC-A Maritza Salgado, CPC-A Marjorie Dvoskin, CPC-H-A Marjorie Willis, CPC-A Marlene Cox, CPC-A Marlene Shorey, CPC-A Martha Lambert, CPC-A Mary Long, CPC-A Mary Ann Brabner, CPC-A Mary Fuller Huddleston, CPC-A Maureen Nicole Nida, CPC-A Megan Collier, CPC-A Megan Eileen Procise, CPC-A Melanie Harlow, CPC-A Melanie Knowles, CPC-A Melissa Alcoces, CPC-A Melissa G. Canter, CPC-A Melissa Gene Tuthill, CPC-A Melissa Keeney, CPC-A Melissa Marie Banfill, CPC-A Melissa Schulte, CPC-A Melissa Wheeler, CPC-A Melissa Winward, CPC-A Melitta Dixon, CPC-A Michele Anne Mazzarella, CPC-A Michele Hall, CPC-A Michele Torrey, CPC-A Michelle Neumann, CPC-A Michelle Pimentel, CPC-A Michelle Stansbery, CPC-A Mildred Haggerty, CPC-A Minsuk Hally, CPC-A Miranda Choat, CPC-A Monica Jean Grocki, CPC-A Monica L Yap, CPC-A Monica Taylor, CPC-A Myra Mosley, CPC-A Myra O’Kelley, CPC-A N.D. Weintrob, CPC-A Nancy Fisher, CPC-A Nancy Frampton, CPC-A Nancy Hinojos, CPC-A Nancy R Brennan, CPC-A Nancy R Lehmicke, CPC-A Natacha Graham, CPC-A Natalie Echols, CPC-A Natalie Guinta, CPC-A Natasha Breanna Adams, CPC-A Natasha Necole Perkins, CPC-A Nichole Hautala, CPC-A Nicole Buzianis, CPC-A Nicole Catherine Sharp, CPC-A Nicole Chabala, CPC-A Nikesh K Chand, CPC-A Norma Tovar, CPC-A Norma Bravo, CPC-A Olga Redko, CPC-A Pam Roepke, CPC-A Pamela Gwen Morgan, CPC-A Pamela M Wigglesworth, CPC-A Pamela Ruprecht, CPC-A Pamela Wirth, CPC-A Patricia A Jarvis, CPC-A Patricia High, CPC-A Patricia L Lenke, CPC-A Patricia Wenmoth, CPC-A Patty Twyman, CPC-A Paula Delores Sanders, CPC-A Peter Vreeland, CPC-A Philorica A Gordon, CPC-A Poonam Sorary, CPC-A Rachael Hopko, CPC-A Rachel L. Becker, CPC-A Rachel Lima, CPC-A Rachel Rials, CPC-A Rachel Slaton, CPC-A Rafael Rivera, CPC-A Ranjana Gupta, CPC-A Rebecca Bognar, CPC-A Rebecca Conrad, CPC-A Rebecca Folk, CPC-A Rebecca Swett Langford, CPC-A Rebekah Palomino, CPC-A Reeta Braggs, CPC-A Renee Reynolds, CPC-A Renee Wcisel, CPC-A Rexanna S Ruzic, CPC-A Rhonda Davidson, CPC-A Richard Spaeth, CPC-A Rita Sullivan, CPC-H-A Robert Kendrick, CPC-A Robin Ann Smullins, CPC-A Robin Bennett, CPC-A Ronald James Edge, CPC-A Samantha Glenn, CPC-A Samantha Jn Cacal, CPC-A Sandra Faye Crum, CPC-A Sandra Santavicca, CPC-A Sara Elizabeth Osborne, CPC-A Sara Forberg, CPC-A Sara Lyn Kelly, CPC-A Sara M Dunne, CPC-A Sara Youmans, CPC-H-A Sarada Kandala, CPC-A Sarah Chuyka, CPC-A Sarah Frances Kamakana ‘I’o-Makamae Nelson, CPC-A Sarah Garon, CPC-A Sarah Jo Hopkins, CPC-A Sarah Lansing, CPC-A Sarah Lindo, CPC-A Serena Schodt, CPC-A Shahida Parveen, CPC-A, CPC-H-A Shaji Tharakan, CPC-A Shanitra Scott, CPC-A Shannon Sears, CPC-A Shantelle Niesha Nixon, CPC-A Sharon A Cook, CPC-A Sharon Cooley, CPC-A Shawna Cummins, CPC-A Shawntee Garcia, CPC-A Sheila Jamrose, CPC-A Sheri L Bailey, CPC-A Sheri Lynette Craig, CPC-A Sherry Flynn, CPC-A Sherry Goodwin, CPC-H-A Shonte L Perry, CPC-A Silvana Barone, CPC-A Sinavaiana Samuela Masoe, CPC-A Sonya Hamilton, CPC-A Sophie N Callihan, CPC-A Stacey Nicole Davenport, CPC-A Staci Henry, CPC-A Stacy Lee Wingard Owens, CPC-A Stacy Lynn Keuhs, CPC-A Stanley Wasileski, CPC-A Stephanie Hyler, CPC-A Stephanie Smith, CPC-A Steven Geron, CPC-A Sue Ramirez, CPC-H-A Susan Alaine Landeck, CPC-A Susan R Karaffa, CPC-A Susana Alaniz, CPC-A Susie Bishop, CPC-A Suzanne Michele King, CPC-A Suzanne R Burgard, CPC-A Tammy Garris, CPC-A Tammy Baldwin, CPC-A Tammy D Williams, CPC-A Tanya M Watson, CPC-A Tanya S Scott, CPC-A Tara Cochrane, CPC-A Tara Vaughn, CPC-A Tasha M Cunningham, CPC-A Tasha Taylor Quirk, CPC-A Tawanna Pressley, CPC-A Taylor Synegal Marcus, CPC-A Teresa L Thomas, CPC-A Teri Lynn Smith, CPC-A Terri Adkins, CPC-A Terri Kirchler, CPC-A Theresa Child, CPC-H-A Tia Denise Manshack, CPC-A Tiana Uhl, CPC-A Tiffany Lamkin, CPC-A Tim VanBennekom, CPC-A Timi-Am Xavier Neri, CPC-A Tina Anderson, CPC-A Tina Wideman, CPC-A Tiombe I Booth, CPC-A Tonya Cox, CPC-A Tonya Kay Wendel, CPC-A Tonya Sisk, CPC-A Tracy Wingo, CPC-A Tracy Domago, CPC-A Trupti Bhatt, CPC-A Newly Credentialed Members Cynthia Stephens, CPC, CEDC Cynthia Vanderpoest, CPC, COSC Dana Jo Keck, CPC, CCVTC Darlene Johnson Lovett, CPC, CPC-H, CPCO, CPMA, CANPC Dawn H Allen, CPC, CPMA Deborah Ann Santos, CPC, CPMA Deborah Damon, CENTC Deborah Norris, CPC, CPPM Diana Iris Santana, CCC Diann L Steele, CPC, CEMC Dorothy Rettinger, COBGC Elizabeth Wernet, CPC, CHONC Elke E Cranfill, CPC, CPMA, CUC Florence M Porth, CPC, CCC Gloria Ann Taylor, CPC, CHONC Heather Kostoff, CPC, CPMA, CEMC Holly Ann Johnson Sandbothe, CPC, CEMC, CHONC Holly Johnson, CPC, CIRCC Amy Liu, CPC, CASCC Irene A Quast-Beck, CPC, CPCO, CPMA, CEMC Angela L Haggard, CPC, CPMA Jamie Cutter, CPC, CPMA Angela L Scallions, CPMA Jenna Busch, CPCO Angela M Kiselka, CPC, CPMA Jennifer Paxton, CPC, CPCO Aubrey Byrne, COBGC Jennifer Redline, CPC, CPMA, CEMC Beata Jablonski, CPCD Jessica Fenolio, CPC-H, CASCC Benjamin Gerlach, CPCO Joanna Arias, CIRCC Beth Ann Janowiecki, CPC, CCVTC Joanne Marie Ingrasselino, CPC, CEMC, CUC Bozena Janus, CPC, CHONC Johanka Fonseca, CPC-A, CPMA Carla Kristin Peterson, CPC, CEMC Juanito Natividad, CIRCC Carmen Pomares, CPC, CPMA Judith A Ackerman, CPC, CPMA Carolyn Lighty, CPC, COBGC Julian A Molina Jr, CPPM Cathy E Kirk, CPC, CGIC Julie L Close, CPC, CANPC Chalantha Catrese Lewis, CPC, CCC, CCVTC Karen E Spencer, CPC, CEMC Clarice Adamson, CPC, CIRCC Kathe J Kindred, CPC, CEMC Phys.pdf 1/14/2013 2:01:16 PM Crystal G Dupas, CPC, CGSC Kathleen M Sutyak, CPC, CHONC Cynthia Bunce, CPC, COSC Twyla Cook, CPC-A Valerie Jenson, CPC-A Vanett Brown, CPC-A Verkneca Crosby, CPC-H-A Vernetta Anderson, CPC-A Veronica Arellano, CPC-A Veronica Zanini, CPC-H-A Vickie L Roberts, CPC-A Vickie Saine, CPC-A Victoria Franklin, CPC-A Vito Donald Bolognone, CPC-A Whitney Goudy, CPC-A William Nathan Mayfield Jr, CPC-A William Struck, CPC-A Windy K Copperthwaite, CPC-A Wynn Churchey, CPC-A Zsuzsanna Elonka Suto, CPC-A Specialties Katrina Gabrielle Ilagan, CPPM Kay Kennedy, CPC, CPMA Kayci Lee, CASCC Keith D Rekow, CPC, CPMA Kelly A Fury, CPC, CPMA Kelly Ann Cookmeyer, CPC, CCC Kelly L Criss, CPC, CANPC, CGIC Kelly Lynn Kay, CPC, CEMC Kenda R Hesse, CPC, CGSC Kimberly Ann Vaughan, CPC, CPPM Kimberly Anne McNeff, CPC, COSC Kimberly Dawn Knight, CPC, CIMC Kristie Ann Fissler, CPC, COSC Kristin M Rodriguez, CPC, CEMC Lauren A. Ayr, CPC, CEMC Linda Vivian, CPMA Lisa Urrea Huosseiny, CPC, CPC-H, CPMA, CEMC Lydia Smith, CPC, CHONC Marilyn Wilkins, CFPC Martha A Aragon, CRHC Martha Darling, COSC Mary Greene Howard, CPC, CPMA Mary Schwall, CPC, CPPM Mary Wilds, CPC, CEMC Matthew Okaty, CPCO Melanie Bush, CPCO Melinda Bromberg, CPC, CPC-H, CPC-P, CPMA, CCC Michael Colonna, CPC, CPPM Michael Nomura, CPC, CPC-H, CPC-P, CANPC, CEDC Misty Branham, CPC, CUC Misty Sebert, CPC, CCC NaKisha Samples, CPCO Nancy Dawn Bergen, CPC, CPPM Nancy R Kennedy, CPC, CIRCC Natalya Wang, CPC, CIRCC Pam Mertz, CEDC Patricia Dean Wilson, CPC, CCC Patricia Marie Boey, CPC, CEMC Paula E Guthrie, CPC, CPMA, CPC-I Paula M Wright, CPC, CIRCC, CPMA, CPC-I, CEMC Paula Servis, CIRCC Rachael J Streight, CPC, CRHC Rebecca Lynne Roberts, CPC, CPPM Regina Rene Alvarez, CPC, CGSC Rhonda L Fletcher, CPC, CPMA, CEMC, CENTC, CFPC, CPEDC Robin J Devine, CPC, CPMA Rochelle A Cushnie, CPC, CPMA Roger Cunha, CPPM Ruthmarie Ferguson, CEDC Sadie Freerksen, CPC, CEDC Sandra F Rieckman, CPC, CEMC Sandra Maria Johnson, CPC, CPPM Sarah Nunez, CPC, CEMC Scott Jeffrey, CIRCC Sharon A Peterson, CPC, CEMC Sheree V Benner, CPC, CPPM Sherri Baker, CPC, CIRCC Sonda Kunzi, CPC, CPMA, CPPM, CPC-I Sonya Bowery, CPC, CPPM Susan M Wojtasik, CPC, CGIC, COSC Susann Berlin, CPC, COSC Suzanne Carol Winters, CPC, CPRC Svitlana Hanson, CPC-H, CEDC Tammy M Frazier, CPC, CPMA, CEMC Teresa Mallory, CPC, CEMC Toni Renae Jeffries, CPC, CPC-H, CEMC Valarie Norman, CPC, CPPM Valerie Myers, CPC, CRHC Vickie A Pentecost, CPC, CHONC Vickie C Capley, CPC, CPMA Vickie Hicks, CPC, COBGC Yissel Cruz, CPC, CPMA Magna Cum Laude Alanna Esler, CPC Ana Marcela Romero, CPC Ashley Baumgartner, CPC Betty Jean Loosmore, CPC Casee Flood, CPC Charlotte Hewitt, CPC Christine Burke, CPC, CPC-H Christine Dediego, CPC-A Emily Elizabeth Ray, CPC, CPMA Eva P Alexander, CPC-A Huong Tuong, CPC Jennifer Tinsley, CPC-A Jennifer Ilardi, CPC-H Jessica L Tennis, CPC-H, CASCC Jolyn Gnader, CPC, CASCC Karla Grimwood, CPC Laura Ferris, CPC Laura Johnson, CPC-A Laurie Boutte, CPC-A Malissa Ann Bonk, CPC-A Michelle Cook, CPC, CGSC Pam Dye, CPC Rebecca Bostwick-Otero, CPC-A Sandra Paola Duque, CPC Sara Scholes, CPC-A Sheila Ann Hewitt, CPC-A Telisa Mullins, CPC-A Teresa Marlowe, CPC-A CEU APPROVED* C M Y CM MY CY CMY K YOUR CAREER Self-Paced Medical Chart Auditing Course Approved for 6 CEUs Health Care Fraud & Abuse Concepts * Health Care Fraud Preven�on & Enforcement * Medical Records Medical Coding Policies & Guidelines * Chart Audi�ng Principles * Chart Audi�ng Prac�ce Exercises Chart Audi�ng Prac�ce Exercises * Module Quizzes * Final Exam S p e c i a l P r i c i n g f o r A A P C Me m b e r s (8 8 8 ) 4 1 7 - 9 1 8 1 www.physicianauditconsultants.com www.aapc.com March 2013 65 To discuss this article or topic, go to www.aapc.com Minute with a Member Rhonda Zollars, CPC, CPC-H Scottsdale, Ariz. “I believe in being proactive in coding and my career. I am working on my Certified Professional Medical Coding-Instructor (CPC-I®) and Certified Professional Medical Auditor (CPMA®) credentials.” webmaster on an ongoing basis. I am currently education officer. If a chapter member has a question, he or she knows to email me. I will find a response or, at least, guide the member to where he or she can find the answer. 3. What AAPC benefits do you like the most? I like all of the deals and specials AAPC offers and the great support I receive if I have any issues or need anything for the chapter or myself. 1. Tell us a little bit about your career—how you got into coding, what you’ve done during your coding career, what you’re doing now, etc. I started as a medical assistant at a physician’s office, and worked my way up to office manager. During the time I was office manager, I would hear the physician ask the billing company questions they could not answer. I began researching his questions, which led me to get very involved in coding, more so than I was before. I decided to take Certified Professional Coder (CPC®) courses and, after I became certified, I took on coding and billing for the office. Seven years later, I now work for the state of Arizona. I earned my Certified Professional Coder-Hospital Outpatient (CPC-H®) credential in 2010. I believe in being proactive in coding and my career. I am working on my Certified Professional Medical Coding-Instructor (CPC-I®) and Certified Professional Medical Auditor (CPMA®) credentials. I can’t wait to take the ICD-10 prep test and get certified for ICD-10-CM! 2. What is your involvement with your local AAPC chapter? I have been very active in my chapter, serving as president and as education officer multiple times, as president-elect, and as a 66 AAPC Cutting Edge 4. What has been your biggest challenge as a coder? My biggest challenge is getting physicians to understand the importance of correct documentation versus extensive non-supportive documentation. 5. How is your organization preparing for ICD-10-CM? Although ICD-10-CM was pushed back to 2014, our state agency still wants to roll it out October 2013 to allow for any fixes that may arise. This will give our agency a whole year before implementation to help others. 6. If you could do any other job, what would it be? I honestly can’t imagine doing anything else other than coding or instructing, unless retirement on an exotic island is a career. 7. How do you spend your spare time? Tell us about your hobbies, family, etc. I love to cook and bake, crochet, cross stitch, and attack any other new craft. I love puzzles of all kinds. I especially enjoy spending time with friends and family. I travel to Los Angeles about once a month for relaxation—it’s my escape from everything. Prepare for tomorrow. Save today. Choose from our 2014 ICD-9-CM, Current Procedural Coding Expert, HCPCS Level II, DRG Expert, ICD-10 and specialty products, and many other coding resources. OptumTM — formerly Ingenix — is here every step of the way to offer you the knowledge and innovative, proven coding solutions you’ve known and relied on for more than 25 years. Thank you for your past business. As Optum, we look forward to continuing to help you succeed. *Discounts do not apply to Workers’ Compensation, bookstore and AMA CPT items and eSolutions. 13-29132 13030028 OA100-8954 1/13 © 2013 Optum, Inc. All rights reserved. Pre-order your 2014 coding resources today and save 20%. Order online at OptumCoding.com. Call 1.800.464.3649, option 1. Remember to mention or enter promo code 162562 to redeem your 20% discount.