charlie dessert trotters

Januar y
The
vo l u m e t h r e e
9-4-2-8
TurboChef Partners,
With 2010 well under way, TurboChef is looking forward to
another year of exciting opportunities. One such opportunity is our
partnership with the newly-formed Middleby World Wide Team,
who will be working closely with TurboChef ’s distributor partners
to bring added support and profitable solutions to our international
customers. In December, TurboChef hosted a training event for
Middleby World Wide to learn about our ovens and sales processes.
Representatives from around the globe spent two days discovering
the advantages of cooking with TurboChef ovens, and we are excited
about the added focus this team is ready to bring to international
markets. See page 5 for details.
Also in December, the TurboChef truck was overhauled with the
addition of the new Sŏta oven (featured on page 2) and coffee cafe,
and is now back on the road and heading to the west coast. Check
out the schedule on our website to learn when the truck will be in
your area.
On the Residential front, the new Charlie Trotter cookbook (with
the TurboChef Residential Double Wall oven on the front cover) has
many new dishes for you to try in your oven at home. See page 4
for details.
Here’s to a successful 2010, and thank you as always for your
continued support of the TurboChef brand!
Dave Shave
Vice President Global Sales and Marketing
TurboChef Technologies Inc.
2010
Quarterly
In This Issue
ˇ
Feature: Sota
TurboChef In the News
Residential Wrap Up
Partner Spotlight
Employee Spotlight
Chef’s Corner
What’s Happening at TurboChef
TurboChef Mobile Culinary Institute
The TurboChef Mobile Culinary Institute
is on the road, and coming to a location
near you! To schedule a demo in your
area and see our full suite of ovens in
action, click here >
j a n u a r y 2010
vo l u m e t h r e e
page
Feature: The Sota
ˇ Oven
State of the Art Cooking
The Sŏta (pronounced sah-ta) provides superior cooking performance while requiring minimal space and energy
consumption. “Sŏta” is an acronym for State of the Art, a name given to the oven because of its unique styling and
unparalleled performance. The Sŏta oven boasts TurboChef ’s patented i-Series technology in a small footprint,
meaning increased energy savings and faster cook times than ever before. The Sŏta is also UL®-approved for ventless
operation (click here for details and limitations).
Features and Benefits
• Easy to use: two key presses from idle to cook any item
• Factory programmed for out-of-box operation
• Stores up to 256 recipe settings
• Single or dual temperature operation
• LED timer counts down last 30 seconds of cook time
• Info Mode for oven information and self-diagnostics
• Flash firmware updates
• Field-configurable for single or multi-phase operation
• Programmable via smart card or Oven Connect
• Compatible with ChefComm Pro®
TM
Cooking Technology
1. Blower Motors
2. Microwave System
3. Stirred Impinged Air (Top) and Microwave
4. Impinged Air (Bottom)
5. Catalytic Converter
6. Impingement Heater
7. Vent Tube Catalyst
8. Air Filter
9. Inlet Air for Cooling Electronic Components
TurboChef In the News
TurboChef i3 Oven Heats Up New Pastry Initiative for Caribou Coffee
Minneapolis-based Caribou Coffee is now offering fresh-baked pastries at about 25 locations in the Twin
Cities area. Click here for the full story (source: John Vomhof / Minneapolis / St. Paul Business Journal).
2
j a n u a r y 2010
Residential Wrap Up
by Leslie Hoffman
Happy New Year to all!
Having said goodbye to 2009, we all begin the year with new goals and promises.
As some common goals are to eat better and spend more time with family and
friends, the next few Residential Wrap Ups will showcase recipes for upcoming
social occasions, as well as real-life customer and/or dealer success stories. Always
remember that TurboChef would love for you to share your experiences with our
culinary community. Please send pictures, videos, and your favorite homemade
TurboChef recipes to residential@turbochef.com. You may get a spotlight in
future newsletters!
Are you ready for some football?
There’s no better way to start the year off than with a party, and after New
Year’s, the first “excuse” we have in 2010 is Super Bowl Sunday. A day known for
over-consumption of chicken wings, dips, chips, beverages (and also a football
game), it is the perfect opportunity to show off your oven. With the TurboChef
oven, the “Air Crisp” mode may be all you need to make your party a success,
as it can quickly cook your favorite appetizers with a touch of a button. Now
you can spend less time in the kitchen and more time watching all those highlyanticipated commercials! And oh yeah, the game of course...
Looking ahead
While the economy has had an effect on many nationwide, TurboChef is starting
2010 with excitement and optimism. We continue to travel the country with our
TurboChef Mobile Culinary Institute, and we are looking forward to exhibiting
at the 2010 Kitchen & Bath Industry Show in Chicago, April 16–18, with live
demonstrations throughout the show. For more information on upcoming events
or to locate a dealer near you, visit our website at www.turbochef.com/residential.
Happy Cooking!
Partner Spotlight
Builder Specialties, based in Atlanta and one of TurboChef’s first residential
dealers, is continually developing new ideas and recipes to promote the TurboChef
oven. Jill Burnett, sales associate at Builder Specialties, has recently managed to
perfect a task in her showroom that often seems impossible in any oven: baking
dessert. Desserts are often overlooked because they take so much time and usually
do not turn out as desired. We were so impressed, we decided we must feature
her dessert recipe, above. Next time when hosting a party, skip the store-bought
chocolate chip cookies in the plastic tin and try Jill’s Layered Bars. They are
delicious and easy to make!
vo l u m e t h r e e
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3
Featured Residential Recipe:
Jill’s Layered
Bars
Product Specifications
Cooking vessel: Greased 9x13 baking dish
Servings: Approx. 2 dozen small pieces
Ingredients
- 1 stick butter
- 1 cup graham cracker crumbs
- 6-8 oz. of toffee/brickle bits (or 6
Heath bars rough-chopped)
- 6-8 oz. semi-sweet chocolate chips
- 6-8 oz. white chocolate chips (or bar rough-chopped)
- 1 can sweetened condensed milk
- 1 cup sliced almonds
Instructions
1. Turn the TurboChef oven on and select the following settings: Bake > Brownies/
Bars > Filling
2. While oven is preheating, melt stick of butter and pour into greased baking dish.
3. Sprinkle graham cracker crumbs evenly over the bottom.
4. Add the rest of the ingredients one at a time (in layers) by sprinkling as evenly as possible. Save the almonds for the top layer.
5. When the oven is done preheating, place
in the oven and press Start.
6.Once the cook cycle is complete, select “Cook More/Brown More” two times
and then “save to favorites.”
7. Allow to set for approximately 30 minutes before cutting into squares.
j a n u a r y 2010
Employee Spotlight
Angel Esperanueva
Claims Agent/Tech Service
TurboChef knew when it launched its worldclass residential oven in 2006 that the initiative would not be a success without fivestar customer support. Angel Esperanueva
proved to be a perfect fit, having over 15
years in corporate training and customer
service management for high-end consumer
products. Angel’s background includes
working for such companies as Web Link
Wireless, Mercedes Benz, and Ford Motor Credit. After achieving
numerous honors and recognitions in the area of customer service, Angel
joined the TurboChef team in 2006 to head up the residential oven
customer support initiative. Since that time, Angel has become the name
and face of residential customer service. Angel has gone to show that there
is nothing he won’t do to make a customer happy, and TurboChef (as well
as our customers) appreciate his continued hard work and dedication!
vo l u m e t h r e e
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4
Featured i-Series Recipe:
Steamed Basmati Rice
Conventional Cook Time: 15 minutes
TurboChef Cook Time: 11 minutes
Product Specifications
TurboChef oven: i5
Set temperature: 450°F / 230°C
Cooking vessel: 4” hotel pan
Starting state: ambient
Quantity: 15 cups cooked
Ingredients
Chef’s Corner
Charlie Trotter Cookbook
by Chef Carol McMullin
Master Chef Charlie Trotter is the founder of one of
the finest restaurants in the world, which has for 20
years dedicated itself to excellence in the culinary
arts. Not willing to rest on its laurels, Charlie
Trotter’s Restaurant is continuously forging new
horizons and establishing new standards for fine
dining worldwide. Most recently, Charlie published
his new book Home Cooking with Charlie Trotter,
which showcases the TurboChef residential oven on
the cover.
TurboChef is excited to be featured in this
publication, and has determined the best cook
settings for many of Charlie’s new recipes for your
TurboChef Double or Single Wall Oven. To view the
menus, click here.
- 5 cups uncooked basmati rice
- 9 cups chicken stock/water (or combination)
- 4 oz. butter cubed
- Salt and pepper to taste
i5 Oven Cook Settings
Event
% Time
% AirT
% AirB
%MW
1
25
20
100
80
2
25
20
80
60
3
25
20
60
0
4
25
20
60
0
5
0
10
10
0
6
0
10
10
0
7
0
10
10
0
8
0
10
10
0
Instructions
Rinse/wash rice in cool water, drain, place in 4” full
size hotel pan, and cover with liquid. Add pieces of
butter. Cover pan with parchment paper sheet and
place into oven.
Desired Outcome
Temperature: 165°F+
Product attributes: soft, fluffy and fully cooked
j a n u a r y 2010
vo l u m e t h r e e
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5
What’s Happening at TurboChef
Middleby World Wide TurboChef Visit
by Dave Shave
On December 7–8, TurboChef hosted
representatives of the newly-formed
Middleby World Wide (MWW) Sales
Team for hands-on oven training.
The TurboChef facility was the first
stop on an 18-day tour of Middleby
factories in the United States, through
which the MWW Sales Team was
given the opportunity to learn more
about the different divisions and their
respective products. The MWW Sales Team represents over 20 countries around the
world, and TurboChef is excited about the added international exposure this group
will bring to the TurboChef brand.
During the event, the team learned about TurboChef products, service
infrastructure, manufacturing capabilities, and additional mechanisms—such
as culinary development—that have been integral in supporting our customers.
The team was also given first-hand experience operating TurboChef ovens and a
jumpstart on determining the best applications for product placement.
A special thanks to Douglas Dunn, President of Middleby World Wide, for
allowing TurboChef to host this event and to Yogini Patel and Alex Bly of
TurboChef for coordinating, and to all the others who contributed towards making
this event a huge success!
Helpful Resources
& Contacts
Pricing Information:
Click here to download the latest
consumables and accessories sheet,
which includes a list of what changed.
Click here to download the 2010 oven
pricing sheet.
Credit Information:
For questions regarding credit, contact
our Accounts Receivable Manager at
972-428-6129 or email
collections@turbochef.com.
Commission Reporting:
For questions regarding
commission reporting, contact
our Accounting Department
at 972-428-6117 or email
natalie.crittenden@turbochef.com.
Shipping Information:
On the Road with TurboChef
The TurboChef Mobile Culinary
Institute continues to make its way
coast to coast, showcasing our complete
suite of ovens. This year, TurboChef is
featuring its newest oven, the Sŏta, in
a new state-of-the-art coffee café inside
the truck! The ventless and easy-to-use
Sŏta is TurboChef ’s most compact oven,
delivering superior speed and cooking
performance while requiring minimal
space and energy consumption. Climb
aboard to experience live cooking demonstrations by our expert culinary team,
and learn more about how the Sŏta and other TurboChef ovens can provide
ventless rapid-cook solutions for your business!
For shipping dimensions and
pricing info, contact our Traffic
Manager at 214-379-6031 or email
georgia.smart@turbochef.com.
Orders:
For questions regarding an existing
order, contact our Parts Department
at 214-379-6000 ext.3 or email
parts@turbochef.com.
Customer Service:
For customer support, contact our
Customer Service Department at
214-379-6000 ext.1 or email
servicegroup@turbochef.com.