Lifting the veil of value in truckload
Transcription
Lifting the veil of value in truckload
Latest report in a multi-issue series covering value creation in transportation and logistics Lifting the veil of value in truckload The building blocks of successful truckload operations are opaque to many people. It doesn’t need to be that way. BY MERGEGLOBAL VALUE CREATION INITIATIVE Value Creation in Truckload Get advanced copies of MergeGlobal reports by visiting www.americanshipper.com/TF2008 T he first half of 2008 was a tough time for the U.S. truckload industry. On the demand side, the period of Jan. 1 through June 30 saw the lowest year-on-year growth (in real terms) in personal consumption — which accounts for about 70 percent of the nation’s gross domestic product (GDP) — since the same period in 1991. Although truck tonnage, a widely monitored industry demand indicator reported by the American Trucking Associations (ATA), was up 3.4 percent year-on-year, the underlying demand fundamentals were weak and the index itself benefited from easy comparisons relative to a very soft first half of 2007. On the supply side, the industry was still feeling the effects of aggressive fleet additions carried out in 2006, in advance of the introduction of new engine emission regulations at the start of 2007. Indeed, 2006 sales of Class 8 tractors, the backbone of truckload operations, marked an all-time record and were up 12 percent from a very strong 2005. The combination of soft demand and plentiful supply contributed to keeping industry-wide capacity utilization from recovering faster during the first half Figure 1 U.S. surface transportation revenue by segment: 20071 Billions of US$ Total Market: $603 billion $15 $43 6% Local 63% 49% Domestic Local 40% Non-tractor private fleet Regional 11% Non-tractor for hire 3% Dedicated for-hire tractor 27% OTR for-hire tractor Truckload 51% International 19% Tractor private fleet $36 9% 94% Inter-city $508 28% Long haul Intermodal 2 LTL Ground package 1 Revenue includes fuel and other surcharges. Width of boxes represents vertical share of industry revenue. Height of boxes and percentage values represent segment share of revenue within each vertical. Excludes bulk rail transportation. 2 Includes drayage. Source: 2002 Vehicle Inventory and Use Survey, Securities and Exchange Commission filings, MergeGlobal estimates. of 2008 (we estimate that truckload capacity utilization bottomed during the second and third quarters of 2007). This inevitably resulted in depressed net rates (which exclude fuel surcharges). Capacity utilization for the U.S. truckload industry hovered around 76 percent during the first half of 2008, according to our research, down from about 86 percent at the peak of the cycle in mid-2005. Similarly, dry van net rates averaged $1.44 per mile during the period, according to Truckloadrate. com, down from $1.47 a year earlier. As if this wasn’t enough, the first half of 2008 also saw the highest year-on-year increase in first-half nationwide diesel prices on record (the Energy Information Administration provides full-year historical data back to 1995), an astonishing 48 percent. Higher diesel prices intensified modal shift risk for the industry vis-à-vis rail intermodal, particularly for (although by no means limited to) loads traveling 800 miles or more. Developments in fuel prices also put serious pressure on carriers’ costs, due to sudden upward swings in the price per gallon of diesel that prevented carrier fuel surcharge adjustments from “catching up” with energy trends. The average week-to-week growth in diesel prices was 1.3 percent during the first half, compared to a normal average in recent history of about 0.5 percent for the same period. Not surprisingly, truckload profitability deteriorated substantially for the first six months of the year almost across the board. Particularly hit were smaller carriers and owner-operators, who lack the marketing, IT and bulk-buying resources of most The MergeGlobal Value Creation Initiative comprises Brian Clancy, David Hoppin, John Moses and Jim Westphal, who are managing directors of MergeGlobal, a specialist firm that provides clients in the global travel, transport and logistics industries with services ranging from financial advisory to strategic consulting. This is the latest in a series of reports in which MergeGlobal will team with American Shipper for multi-issue coverage throughout 2008. AMERICAN SHIPPER: NOVEMBER 2008 57 Value Creation in Truckload large fleets. Truck bankruptcies for the period reached 1,905 among fleets of at least five tractors, more than double the corresponding number in 2007. And that doesn’t even include nominal owner-operators (essentially one-truck fleets), who represent the most vulnerable and thus most cyclical portion of the industry. That’s not to say, however, that large fleets were unscathed by the challenging environment. The combined operating ratio inclusive of fuel surcharge (defined as operating expenses as a percentage of operating revenue) of Celadon, Covenant, J.B. Hunt Truckload, and Werner was 97.9 percent for the six-month period ended June 30, up from 95.3 percent for the same period in 2007. Yet, in this tough environment of truck failures and near-100 percent operating ratios (ORs) there were two companies that stood out and achieved OR levels below 90 percent: Heartland Express and Knight Transportation. This is nothing new. Heartland’s OR for 2006 and 2007 was 78.4 percent and 81.3 percent, respectively, compared to 93.4 percent and 96.4 percent which the four large companies mentioned above averaged for the same years. Knight’s corresponding OR numbers were 82.0 percent and 85.6 percent. Why are Heartland and Knight significantly more profitable than their peers, both in good times (2006) and bad (2008)? What are they doing that everyone else isn’t? What sets them apart? More generally, what drives profitability in truckload? The purpose of this article is twofold. First, we will define and analyze the key drivers of profitability in asset-based truckload. To that end, we will present empirical evidence and logic to support our answers to the above questions. Second, it is our objective to present analysis that is detailed enough to be meaningful and actionable — as well as able to do justice to the complexities of the truckload industry (sometimes poorly understood or underestimated by industry outsiders) —yet pragmatic enough that it is accessible to most readers. It’s been our experience that literature on truckload tends to be of two types, each at one end of the analytical rigor spectrum. On one end there are peer-reviewed, Ph.D. thesis-caliber studies, typically dealing with some aspect of resource optimization utilizing operations research techniques, whose Greek-letter-driven arguments, though relevant and evidently necessary, are inaccessible to readers who lack the technical training needed to understand the analytical language used. 58 AMERICAN SHIPPER: NOVEMBER 2008 Figure 2 Dry van market segmentation1 U.S. Class 8 tractor/trailer trucking loads above 125 miles: 2007 Millions of loads Total loads 213 Flatbed 84 Reefer 66 Tank 34 Other 29 484 123 Loads using equipment other than dry van 2 31 Intra-market dry van loads 3 Dry van loads to/from 59 primary markets 3 117 Dry van loads between nonprimary markets 3 1 Dry van includes Basic Van, Drop Frame Van, Insulated Non-refrigerated Van, Beverage, and Curtainside. 2 Flatbed includes Flatbed, Low boy, Pole & Logging and Automobile Carrier; Tank includes Dry Tank and Liquid Tank; Other includes Dump, Livestock, Open top, and Other. 3 Markets are defined based on the 114 zones and 17 gateways included in the Freight Analysis Framework of the U.S. Department of Transportation. From these zones and gateways we have aggregated metropolitan areas (e.g., New York, Chicago) into 59 primary markets; 60 other (i.e., non-primary) markets are remainders in each state and some gateways. Source: U.S. Department of Transportation Freight Analysis Framework, 2002 Vehicle Inventory and Use Survey, FTR Associates, MergeGlobal analysis and estimates. On the other end are articles and commentary that address issues in truckload from a high level. These are accessible to many readers, but the points made are general enough to limit their usefulness for carriers and shippers alike. Within the latter avenue of literature it isn’t uncommon for readers to be presented with elusive terms like “lane density” to describe success in truckload, but such a concept can mean different things to different people, to say the least. Our second objective, then, is to position this article somewhere in between these two extremes. To present evidence that digs a bit deeper than, say, comparing operating statistics across companies, but that also remains intuitive throughout. In the famous words attributed to Einstein, we intend to present work that is “as simple as possible, but no simpler.” In summary, our view on the key profitability drivers in asset-based truckload transportation is as follows: • The key drivers of truckload profitability are not necessarily the obvious ones. Oft-cited metrics, such as miles per tractor per week, empty mile percentage and fleet size explain surprisingly little of the difference in profitability between Heartland and Knight and a sample of seven other large fleets we constructed (mostly publicly traded companies). • Other obvious profitability drivers, like net rate improvements and cost controls, while clearly relevant, need to be better understood. In other words, how can a company in fact improve its access to better rates, or how can it better position itself in order to keep costs low? • There are three key profitability drivers in truckload: 1) serving lengths of haul of 300 to 600 miles, 2) carefully selecting favorable destination markets (we shall explain what we mean by “favorable” shortly), and 3) aggressively marketing the business in markets heavily imbalanced towards loads coming in versus going out. • While Heartland and Knight have been particularly successful at implementing the above drivers, carriers can carefully adjust portions of their operations to align more closely with these drivers as part of their efforts towards margin expansion; additionally, these drivers can contribute to guiding due diligence work in the context of mergers and acquisitions in the industry. As for the dim scenario outlined above for the truckload industry during the first half of 2008, going forward we expect the following: • After a second half slower than the first and an even softer first half of 2009, we Value Creation in Truckload Figure 3 Dry van truckload revenue in primary U.S. markets: 20071 Dry van loads shown: 117 million Seattle Portland Minneapolis Grand Rapids Milwaukee Salt Lake City Cleveland Dayton Denver Indianapolis Kansas City Pittsburgh Columbus Boston New York Philadelphia Baltimore Washington, D.C. Richmond Cincinnati St. Louis Louisville San Jose Albany Detroit Chicago Sacramento Rochester Buffalo Greensboro Las Vegas Tulsa Oklahoma City Los Angeles Memphis Greenville Spartanburg Raleigh Charlotte Atlanta Phoenix Dallas El Paso San Diego Virginia Beach Nashville Birmingham Charleston Tucson Savannah Austin San Antonio Jacksonville Houston New Orleans Laredo Orlando Tampa Total revenue (US$) Miami $5 billion $10 billion $15 billion Color legend: Market load imbalance Heavily inbound imbalanced Heavily outbound imbalanced 1 Revenue, and the underlying loads that drive it, includes private fleets, dedicated carriers and over-the-road for-hire carriers. Source: U.S. Department of Transportation Freight Analysis Framework, Truckloadrate.com, MergeGlobal estimates. expect economic activity (as measured by GDP) and personal consumption to recover in the second half of 2009 and reach a peak in 2010, before modestly decelerating in the 2011-12 timeframe. In the meantime, we expect trucking activity (loosely measured by ATA tonnage) to grow faster in 2009 than in 2008. Tonnage will also peak in 2010 and then slow down quickly relative to the macro economy, to the point of being nearly flat by the end of 2012, as trucking would lead an expected overall slowdown in U.S. GDP growth in 2013. • We expect capacity utilization in the truckload industry to improve at a much faster rate in 2009 and 2010 than in 2008 due to the combination of a recovery in demand, and an expected more disciplined approach to capacity additions by truckload carriers. Industry definition Truckload transportation is typically defined as the movement of consignments (simply referred to as loads) that are (usually) 10,000 pounds or more in weight, in a single piece of equipment (most likely a 53-foot trailer hauled by a three-axle tractor), directly from origin to destination. This definition, while correct, refers mainly 60 AMERICAN SHIPPER: NOVEMBER 2008 to a particular “flavor” of truckload: the tractor-trailer portion of the market. As shown in Figure 1, the truckload market, which is a segment of the U.S. surface transportation industry, comprises all surface transportation that is not rail intermodal (the movement of containers and trailers where a portion of the journey is on rail), less-than-truckload or LTL (the movement of consignments from different shippers, usually less than 10,000 pounds in weight, in common equipment) or ground package (the movement of small packages, usually less than 150 pounds in weight, in specialized equipment, from tractor-trailers to walk-in straight trucks, all the way down to bicycles). Truckload, as defined above, is by far the largest segment of the U.S. surface transportation industry, accounting for 85 percent of industry revenue. It is thus a critical element of the everyday functioning of the U.S. economy. Intermodal transportation tends to be at the top of people’s minds due to its exposure to international trade, its recent past of fast growth, and its fuel efficiency characteristics. But the more “humble” truckload is actually some 34 times bigger than intermodal, as measured by revenue. As mentioned earlier, there are several flavors of truckload, with different underlying drivers and different behaviors (e.g., volatility) throughout the economic cycle. About 60 percent of truckload revenue is captured by the private fleet segment, which comprises all production and commercial companies hauling their own freight using their own equipment (although occasionally they might transport others’ loads in order to improve asset utilization). A substantial portion of private fleet operations are local in nature (intra-city or intra-metropolitan areas). It is estimated that private fleet lengths of haul average fewer than 125 miles. The remaining 40 percent of the market comprises carriers hauling freight on their customers’ behalf, known as the for-hire segment. Within the for-hire segment, 73 percent of revenue is generated utilizing tractor-trailers of some kind, most typically the three-axle tractor and 53-foot trailer combination previously described. A small portion of the for-hire tractortrailer truckload segment (about 3 percent) is represented by dedicated operations, where shippers hire carriers on the basis of equipment rather than discrete loads. Since the shipper pays for the use of carrier-oper- Value Creation in Truckload The segmentation of the U.S. surface transportation industry presented in Figure 1 is both shipment size- and mode-based. It divides transportation activity according to both the size of the discrete underlying loads hauled and the type of transportation system, which we call mode, being used — the latter defined not only in terms of equipment (i.e., rail versus truck of some kind), but on the basis of shipment management as well (e.g., OTR versus dedicated). Broadly speaking, shipment size can vary from full 53-foot trailerloads, to less-than-trailerloads (e.g., a few pallets), to one or more small packages. Surface transportation modes, as we define them, include dedicated trucking (either private fleet or outsourced), OTR trucking, rail intermodal, LTL trucking, multi-stop OTR trucking (an economic substitute to LTL that is under serious pressure from higher-than-historical diesel prices), and small package ground transport. Shipment size is a critical determinant of distribution costs in the United States, which amount to about 10 percent of GDP according to the 19th annual State of Logistics Report. It is part of the fundamental three questions logistics managers ask themselves as they make replenishment decisions: • What product (i.e., commodity type)? • How much (i.e., shipment size)? • When (i.e., transport mode)? AMERICAN SHIPPER: CLDN CVTI HTLD JBT KNX PTSI USXPS USAK WERN Knight Transportation, Heartland Express outperform rest of truckload industry 2007 sample of U.S. truckload companies Operating ratios 1 91% 94% 94% EBIT per mile 2 102% 98% 98% 98% 35¢ 27¢ 13¢ 82% -2¢ CVTI PTSI 3¢ 2¢ USAK JBT 3¢ USXPS 3 WERN KNX HTLD 3 CVTI PTSI USAK USXPS 3 JBT CLDN WERN CLDN 9¢ 9¢ 78% KNX Celadon Group Covenant Transportation Heartland Express J.B. Hunt Truckload Knight Transportation P.A.M. Transportation Services U.S. Xpress Enterprises USA Truck, Inc. Werner Enterprises 1 Net of fuel surcharge. Calculated as operating expenses minus fuel surcharge, divided by net revenue. 2 EBIT = Earnings before interest and taxes. Sources: MergeGlobal, Company earnings releases, and Commercial Carrier Journal. Shippers right-size the supply chain 62 Figure 4 HTLD ated equipment for a pre-specified period of time (usually in a contractual manner) regardless of whether the equipment is full or empty, parked or moving, dedicated operations shift the load factor risk from the carrier to the shipper. Many dedicated operations resemble private fleet operations, where shippers decide to either partially or entirely outsource the transportation segment of their value chains. The vast majority of for-hire tractortrailer truckload activity is defined as over-the-road (OTR), where the shipper hires a carrier to move a load from point A to point B (that is, on a one-way basis, where A and B typically are different cities or metropolitan areas), thus taking on the load factor risk exclusively for that load. This is the segment that most people have in mind when thinking about “truckload” or “trucking,” and it will be the main focus of the rest of this article. It is, we estimate, a $140 billion market, about 30 percent bigger than dedicated, intermodal, LTL and ground package put together. NOVEMBER 2008 The ultimate goal of this shipper-specific decision-making process is to minimize the sum of transport-related costs and inventory-related costs in the supply chain. The pooling of these costs at the commodity level is known as total distribution cost, or TDC. There’s usually a tradeoff between transport costs and inventory costs in supply chains, because higher speed and reliability in transport reduces inventory costs on the one hand but increases transport costs on the other. Every shipper, explicitly or implicitly, employs some form of TDC analysis to allocate shipments across modes of transport in such a way that the TDC incurred is as low as possible. Commodity type plays a key role in TDCdriven decision making. It defines demand volumes per unit of time, the variability and seasonality associated with those volumes, and the unit value of the goods handled. Importantly, it also tends to define where in the supply chain the decision takes place: whether it is a plant sourcing raw materials from a supplier, a distribution center placing orders at a manufacturing plant, or a retail store replenishing inventories from a DC. This is an important distinction because order size variability for many retail products tends to increase as one moves up the echelons or links in the supply chain, from retail stores to raw material suppliers (a phenomenon known as the “bullwhip” effect). The optimal shipment size and mode selection are thus specific to a shipper and consignee, commodity type, and supply chain link type. For example, commodities for which demand levels and unit values justify steady truckload-sized shipments, and whose demand patterns are smooth and highly predictable, have a high propensity for dedicated truckload use (with the majority of it, as Figure 1 shows, being in-sourced). In contrast, truckload shipments that are less frequent, relatively more variable, and less predictable tend to be serviced by core carrier OTR (where shippers choose to tender most shipments to a short list of “preferred” carriers) or spot market OTR. Less-than-trailerload sized shipments can either be routed in a truckload operation that performs multiple stops or handed over to an LTL carrier. Finally, the breakpoint between LTL and small package ground transportation is generally determined by the shipment’s physical characteristics and cost-to-serve. Shipments that have one or more individual pieces that weigh more than 150 pounds are routed via LTL, because small package carriers’ material handling equipment cannot support heavy pieces. In other words, small package carriers are able to handle multi-piece LTL shipments within their networks provided each individual piece can navigate their sorting systems. Focus on dry van loads Having laid out a segment-level industry definition, we can now properly state that, as suggested in the introduction, our objective is to understand the key value drivers of Value Creation in Truckload 64 AMERICAN SHIPPER: NOVEMBER 2008 CLDN CVTI HTLD JBT KNX PTSI USXPS USAK WERN Figure 5 Truckload profitability is not determined by fleet size 2007 sample of U.S. truckload companies 22% 20% 18% 16% 14% 12% 10% 8% 6% 4% 2% 0% -2% -4% y = -0.0016x + 0.0792 R2 = 0.0023 HTLD KNX CLDN WERN JBT USAK USXPS 3 PTSI Celadon Group Covenant Transportation Heartland Express J.B. Hunt Truckload Knight Transportation P.A.M. Transportation Services U.S. Xpress Enterprises USA Truck, Inc. Werner Enterprises Operating costs vs. fleet size $1.45 Operating cost per mile EBIT margin EBIT margin vs. fleet size JBT PTSI $1.40 USXPS 3 CVTI $1.35 WERN $1.30 KNX CLDN $1.25 USAK CVTI y = 0.0094x + 1.2906 R2= 0.0948 HTLD 3 $1.20 0 1 2 3 4 5 6 7 8 9 0 Fleet size (Thousands of tractors) 1 2 3 4 5 6 7 8 9 Fleet size (Thousands of tractors) Figure 6 Higher equipment utilization does not guarantee higher truckload profitability 2007 sample of U.S. truckload companies EBIT margin vs. miles per tractor 22% 20% 18% 16% 14% 12% 10% 8% 6% 4% 2% 0% -2% -4% 90 EBIT margin vs. deadhead percentage HTLD 3 KNX y = -0.0045x + 0.5743 R2 = 0.263 WERN JBT CLDN USXPS 3 USAK PTSI CVTI 95 100 105 110 115 120 125 Annual miles per tractor (thousands) EBIT margin EBIT margin for-hire, inter-city (i.e., non-local), one-way (i.e., OTR) truckload operations. To that end, and in order to both simplify the analysis and standardize markets, we decided to focus on dry van loads to/from 59 primary U.S. metropolitan areas that are at least 125 miles apart. The length of haul part of our market definition allows us to look at the portion of the market most typically served by for-hire OTR operators, rather than private fleets or dedicated operators (which tend to concentrate on routes that are shorter than 125 miles). As for our equipment type focus, we are interested in providing insight into the most commoditized portion of the truckload market, the dry van segment, where barriers to entry are lowest and value drivers are thus more nuanced. In 2007, there were 117 million dry van Class 8 tractor-trailer loads with lengths of haul above 125 miles to/from our 59 primary markets (Figure 2). This represents 43 percent of all such loads over all markets, and about a quarter of total Class 8 tractor-trailer loads traveling more than 125 miles that the U.S. economy generated in that year (some 484 million, according to FTR Associates). Our 117 million dry van load sample includes 10,088 unique origin-destination (OD) pairs and 120,532 unique origin-destination-commodity (ODC) combinations. The top five commodities in the sample (machinery, plastics/rubber, electronics, miscellaneous manufactured products, and newsprint/paper) account for 47 percent of all loads. The weighted average length of haul over all loads in the sample is 630 miles, with a slightly U-shaped distribution among the 125 to 300-mile, 300 to 600-mile, and 600-plusmile length of haul brackets (39 percent, 26 percent, and 35 percent of all sample loads, respectively). On average, each OD pair in the sample generated 46 loads per shipping day. Dry van markets in the United States differ markedly in terms of size (as measured by revenue) and load imbalance (defined as outbound loads divided by inbound loads, where the closest the ratio is to 1 the more balanced the market is (Figure 3). The largest markets are the Los Angeles Basin, across Texas (Laredo-HoustonDallas), the upper Midwest (ChicagoDetroit-Cleveland), the New York area, and Atlanta. Miami and the Bay Area in Northern California are also large (and heavily inbound imbalanced) markets. There are more inbound imbalanced than outbound imbalanced markets in the continental U.S. The three largest markets, though relatively similar in size, have 22% y = 1.5421x - 0.1032 HTLD 3 20% R2 = 0.1706 18% KNX 16% 14% 12% WERN 10% CLDN 8% 6% JBT 4% PTSI 2% USAK USXPS 3 0% -2% CVTI -4% 6% 7% 8% 9% 10% 11% 12% 13% 14% Deadhead miles as % of total 1 Net of fuel surcharge. Calculated as operating expenses minus fuel surcharge, divided by net revenue. 2 EBIT = Earnings before interest and taxes. 3 Estimated. Sources: MergeGlobal, Company earnings releases, and Commercial Carrier Journal. very different balance characteristics: Los Angeles is balanced, Chicago is outbound imbalanced, and New York is inbound imbalanced. A number of balanced and outbound imbalanced markets benefit from international gateways (border crossings or maritime ports) and/or inland railheads, which function as load-generating engines within their geographical demarcations. These include Los Angeles; Portland, Ore.; Chicago; Memphis, Tenn.; St. Louis; Boston; and Laredo, Texas, among others. This isn’t always the case, however. Im- portant gateway markets, like New York, Miami, Philadelphia, Seattle, Houston and the California Bay Area (San Francisco/Oakland/San Jose) are all inbound imbalanced. Similarly, the Atlanta, Dallas, and Kansas City markets are inbound imbalanced despite being prominent inland rail intermodal destinations. Clearly, the reason for the imbalance is that all of these markets are major population centers with strong production and consumption footprints. The fact that Los Angeles and Chicago, being such heavily populated areas, are nevertheless balanced and out- Value Creation in Truckload Figure 7 Key drivers of truckload profitability aren’t necessarily obvious ones 1 Lengths of haul between 300 and 600 miles 2 Destination market selection Front haul rate Average rate per mile Back haul rate Revenue Deadhead Loaded miles 3 EBIT Total miles per tractor Aggressive marketing in inbound inbalanced markets Operating costs Cost per mile Source: MergeGlobal analysis. The drivers that aren’t 66 AMERICAN SHIPPER: NOVEMBER 2008 Truckload trips between 1–1.5 days tend to be the most profitable US$ per load $3,500 Average revenue Total cost Variable cost (Mileage driven) Fixed cost (Hourly driven) $3,000 $2,500 $2,000 weet spot “s ” We believe some closely tracked and often-reported operating metrics that conventional wisdom would have as obvious candidates for key value drivers in truckload have in fact little to do with contributing to superior profitability. One of them is fleet size. Simply put, there are no economies of fleet size in truckload. The left-hand panel of Figure 5 shows that, outside of Knight and Heartland, EBIT (earnings before interest and tax) margins in 2007 were relatively similar (and all below the two leaders’ margins) for our sample companies regardless of fleet size. If anything, as shown in the right-hand panel of Figure 5, fleet size seems to even be positively Figure 8 n The U.S. dry van, for-hire, OTR truckload market has a key characteristic from a profitability perspective: it is clearly dominated by two players — Heartland Express and Knight Transportation. In particular, as shown in Figure 4, these two relatively similar companies (both have medium-sized fleets, are regionally oriented and utilize a decentralized operating model) have significantly better profitability characteristics than the largest, iconic players (Werner, J.B. Hunt Truckload, U.S. Xpress), long-haul players (Covenant, Celadon), and relatively smaller, less known players (USA Truck, P.A.M. Transportation). In the following sections we will define what factors contribute the most to truckload profitability and, when possible and relevant, will provide examples of what Heartland and/or Knight are doing with regards to each of those key factors. mentioned, that fleet size is positively correlated with operating costs per mile), the R-squared associated with each line (a measure of the explanatory power of fleet size with respect to margins and costs per mile, respectively) is so low that the correlations are not statistically different from zero. However, this is precisely our key point: fleet size has no discernible impact on either EBIT margins or operating costs per mile. In truckload, you can be big or small, but that says little about how profitable you might be. Asset-based truckload operations, such $1,500 Marg i Two sides of an industry correlated with operating costs per mile. Thus, we can safely conclude that fleet size is not among the key profitability drivers in truckload. The scatter plots in Figure 5 and, most importantly, the regression lines they produce (which minimize the distance between them and each observed value plotted) suggest that fleet size is at least uncorrelated with profitability. While the regression lines do have a slope, negative on the left (suggesting that fleet size is negatively correlated with EBIT margin) and positive on the right (suggesting, as Cumulative revenue and costs bound imbalanced markets, respectively, is an indication of their importance as freight hubs. $1,000 $500 $0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 1,180 1,455 1,745 Elapsed days 80 345 660 925 Length of haul (miles) Sources: Truckloadrate.com, MergeGlobal analysis and estimates. Value Creation in Truckload Key drivers of truckload profitability In our view, the key drivers of truckload profitability are not necessarily the obvious ones (fleet size, miles per tractor, empty mile percentage). And while it might be obvious that rate per mile is among the key value drivers in truckload (as pricing is critical in businesses of any sort), the way to access favorable rates is seldom clearly conveyed by either industry analysts or even practitioners. It might also be obvious that minimizing costs is important for margin expansion but, how exactly can carriers better position themselves to lower their operating costs? We believe there are three key profitability drivers in truckload: • Serving lengths of haul of 300 to 600 miles. • Carefully selecting favorable destination markets. • Aggressively marketing the business in markets that are heavily inbound imbalanced in terms of loads coming in 68 AMERICAN SHIPPER: NOVEMBER 2008 Figure 9 Controlling for length of haul, market directional imbalance is a primary driver of truckload rates1 Outbound Market load imbalance Load imbalance and deviation from stage-length adjusted length of haul for primary U.S. markets Inbound as those conducted by Knight, Heartland and the rest of our sample truckload companies, are, as the name indicates, asset intensive. It is therefore reasonable to assume that asset utilization is probably among the key determinants of profitability. If companies maximize miles per tractor while at the same time minimizing empty miles driven, the argument would go, they would then maximize the amount of revenue miles they get out of their assets — thus critically contributing to better profits and returns. The problem with that argument is that it is not borne out by evidence (Figure 6). Knight and Heartland trucks, for example, run significantly fewer miles than those of Covenant or Werner. What’s more, Heartland and Knight are among the companies in our sample with the highest empty mile percentage (typically referred to as deadhead percentage), surpassed only by Werner and (narrowly) by U.S. Xpress. Naturally, this is not to say that companies that park their trucks most of the year would suddenly start seeing their profit margins inexorably rising. There certainly is a minimum level of utilization firms must get out of their equipment, which is expensive, in order to be in business sustainably (our 10-company sample suggests such a level is somewhere around 90,000 to 95,000 miles per tractor per year, with about a 12 percent to 13 percent deadhead). But we do mean that once minimum-utilization levels are attained, winning in truckload is not necessarily about maximizing miles per tractor and/or minimizing empty miles. 0.8 Undersupplied 0.7 Salt Lake City 0.6 Cleveland 0.5 Kansas Vineland 0.4 Memphis City Chicago 0.3 Tulsa Charlotte Laredo 0.2 San St. Louis Antonio 0.1 Portland Greensboro Grand Rapids 0 Los Angeles Pittsburgh Detroit -0.1 Boston Cincinnati Dallas -0.2 Phoenix Atlanta -0.3 Baltimore Philadelphia New -0.4 Birmingham Minneapolis York Houston Columbus -0.5 Indianapolis -0.6 Miami Raleigh 2007 outbound loads 3 Jacksonville -0.7 11 million -0.8 San Jose 6.6 million 2.2 million -0.9 Seattle -0.10 Oversupplied -0.11 -0.40 -0.35 -0.30 -0.25 -0.20 -0.15 -0.10 -0.05 0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 0.45 Deviation from average stage-length adjusted outbound rate per mile (US$) 2 1 Average rates for all equipment types (dry van, reefer and flatbed) during June 2008, net of fuel surcharge. 2 For every market, the average stage-length adjusted outbound rate per mile is the rate that is justified by the weighted average outbound length of haul to all destination markets. Thus, the deviation from that rate is the portion of the observed (i.e., actual, as reported by Truckloadrate.com) weighted average rate that is not explained by length of haul. 3 Includes all equipment types. Sources: U.S. Department of Transportation Freight Analysis Framework, Truckloadrate.com, MergeGlobal analysis and estimates. versus going out (what we call “black hole” markets). As illustrated in Figure 7, each of these three key drivers directly impacts one or more of the discrete elements that define truckload EBIT: • Front-haul and back-haul rates. • Deadhead percentage. • Total miles per tractor. • Operating cost per mile. What follows will shed light on how exactly these relationships play out. Driver No. 1: The right length of haul Consistently serving loads with lengths of haul of 300 to 600 miles (or loads that take about one to one-and-a-half elapsed days to be completed) allows a firm to expand its operating margin by positioning itself in the area of the length of haul/ elapsed time spectrum where the distance between load revenue and load costs tends to be the largest (what we call the truckload margin “sweet spot”). That is, as suggested in Figure 8, serving the 300 to 600 mile market has a margin-improving effect on both rates and cost per mile. A full 26 percent of our sample dry van loads falls within this length of haul band. How does that attractive revenue-cost differential at 300-600 miles come about? Let’s look at the revenue side first. By staying within this length of haul band, companies improve the likelihood of attaining attractive (i.e., higher than average) rates per mile relative to longer haul operations by virtue of allowing their equipment to take more loads per period of time. Why not then serve even shorter hauls? Because of utilization risk. Very short hauls typically take place within metropolitan areas that tend to be congested. Traffic and other delays reduce asset productivity, possibly below the minimum level described above. Therefore, it is more attractive for a truckload operator to serve shorter hauls (about 250 miles or less) on a dedicated basis, where load factor and utilization risk are mitigated by the contractual nature of those services. Indeed, 300-600 mile routes tend Value Creation in Truckload Driver No. 2: The right markets In 2007, Heartland and Knight commanded the highest net rates per loaded mile among our sample of trucking companies. What enabled them to outperform their peers in accessing attractive rates? Here’s our hypothesis. Like any other reasonably competitive 70 AMERICAN SHIPPER: NOVEMBER 2008 Figure 10 Outbound imbalanced shapes are more profitable than inbound imbalanced shapes Dry van triangle itinerary profit margin vs. outbound/inbound load balance 1 40% 20% Itinerary profit margin to be run between suppliers and manufacturing plants, and between plants and DCs, where there is less shipper propensity to employ dedicated fleets relative to DCto-retail store routes. Moreover, serving the 300-600 mile market allows trucking companies not to aggressively compete (rate-wise) with intermodal marketing companies or so-called bimodal operators for longer haul loads. On the cost side, first is the issue of driver retention. The regional nature of the “sweet spot” length of haul lowers driver turnover by allowing drivers to be home more often or, at a bare minimum, by virtually ensuring that a driver will permanently be within a day’s drive from his or her loved ones. It also allows drivers to operate mostly in familiar territories. Lower driver turnover is one of the most significant enablers of lower cost per mile. Heartland’s turnover is 40 percent lower than the industry average, while its operating cost per mile, as shown in Figure 5, was about tied for lowest in 2007 among our sample companies. (With USA Truck, the difference in margins between the two is explained by USA Truck’s much lower average revenue per loaded mile excluding fuel surcharge, which in 2007 was the second lowest of our sample, with Heartland the highest.) Other cost-control advantages of regional truckload operations include: • More frequent and more consistent (i.e., in-house conducted) maintenance work performed on equipment (which prevents service breakdowns and lowers insurance premiums). • Improved purchasing power with regional suppliers (of everything from parts to fuel). • Relatively less complex dispatching due to more repetitive load patterns. Among the 59 primary markets in our dry van sample (Figure 3), Washington; Columbus, Ohio; Baltimore; Cincinnati; and Nashville, Tenn., are the top five in terms of most unique OD pairs in the 300600 mile length of haul range. Cleveland, Chicago, Dallas, Houston and Los Angeles (in that order) are the top five in outbound loads generated for the same length of haul range (and together account for a 30 percent share of all our sample 300-600 mile outbound loads). 0% -20% y = 1.1909x -1.0831 R² = 0.6472 -40% -60% 60% 65% 70% 75% 80% 85% 90% 95% 100% Itinerary outbound/inbound load balance 1 Each point in the chart represents one triangle (i.e., A to B, B to C, and C back to A) itinerary linking 3 primary markets with at least 10,000 dry van loads per year on each leg. The profit for each triangle itinerary is calculated by subtracting total trucking costs over the three legs from the sum of revenue on each leg, weighted by the leg-specific probability of obtaining a load. This probability depends on the outbound/inbound load balance at each node. If there are more inbound loads than outbound loads at one node, the probability to obtain a load for the next leg is assumed to be outbound loads divided by inbound loads. Otherwise, the probability is assumed to be 100%. The X-axis shows the average probability of obtaining a load in all three nodes, weighted by revenue on the “next leg.” The Y-axis shows profit margin for each full triangle itinerary. Sources: U.S. Department of Transportation Freight Analysis Framework, Truckloadrate.com, MergeGlobal analysis and estimates. market, pricing in truckload should be defined, all else equal, by the interaction between supply and demand. That is, holding everything else constant, truckload rates should be higher where demand outstrips supply and lower where the opposite is true. Figure 9 provides evidence that in fact that is the case in the primary U.S. trucking markets. In particular, Figure 9 shows that, controlling for length of haul, outbound truckload rates are higher in outbound imbalanced markets (where demand is higher than supply), and lower in inbound imbalanced markets (where supply is higher than demand). What is more, we’ve found that the more imbalanced a market is, the higher the divergence between the market’s average outbound rate and its average stage-length adjusted outbound rate. This market rate deviation from stage-length adjusted rates per mile is best understood as the portion of the average market rate not explained by the market’s length of haul profile associated with the outbound loads it generates. This simply means that, as one would expect, the more demand outstrips supply in a given market, the higher rates tend to be. The key implication of this analysis is that truckload carriers that are judicious about which destination markets to serve can choose to serve outbound imbalanced (i.e., supply constrained) markets where rates are likely to be much more attractive than those associated with inbound imbalanced markets. This is why carefully selecting favorable destination markets is a key driver of truckload profitability and why Figure 7 presented it as impacting front haul rates. Figure 10 provides further evidence that carefully selecting destination markets translates into higher average rates for truckload carriers. A key distinction between Figures 9 and 10, however, is that the latter goes one step further by showing full triangle itineraries that result from linking three markets in succession (which is more realistic relative to how truckload companies actually operate), rather than simply comparing possible destination markets. It also goes further in that, rather than only using rates to compare markets, it calculates and compares full itinerary profitability. Each point in Figure 10 represents a triangle itinerary (where a truck may carry a load from A to B, then another from B to C, and finally a third one from C back to A) linking three primary U.S. markets with at least 10,000 dry van loads per year on each leg. The profit for each triangle itinerary is calculated by subtracting total trucking costs over the three legs (which Value Creation in Truckload Figure 11 Marketing efforts can produce meaningful differences in profitability “Bad” Itinerary Annual Miles 95,833 Revenue $161,000 EBIT $9,300 Operating ratio 94% Deadhead 11.1% Outbound imbalanced market. RPM 1: $1.75, LoH 2: 600 : ad dhe Dea 2 0, LoH : $1.4 RPM 3 1 50 : 500 Inbound imbalanced market yields only 6 outbound loads for every 10 loads into the market. Elapsed time: 2.5 days “Good” Itinerary Annual miles 96,667 Revenue $193,667 EBIT $22,667 Operating ratio 86% Deadhead 12.9% Outbound imbalanced market. ad 3 : 75 RPM 1: $2.10, LoH 2: 300 0, LoH 2 : 280 Inbound imbalanced market addressed through increased marketing efforts. While market has 8 outbound loads for every 10 inbound, marketing improves company’s results to 9 outbound for every 10 inbound. dhe RPM 1 : $1.9 Elapsed time: 1.5 days Dea take into account fully loaded operating costs per mile and introduce leg-specific cost drivers, such as traffic congestion) from the sum of revenue on each leg, weighted by the leg-specific probability of obtaining a load. This probability depends on the outbound/inbound load balance at each node. If there are more inbound loads than outbound loads at one node, the probability of obtaining a load for the next leg is assumed to be outbound loads divided by inbound loads. Otherwise, the probability is assumed to be 100 percent. The figure’s X-axis shows the average probability of obtaining a load in all three nodes, weighted by revenue on the “next leg.” The Y-axis shows profit margin for each full triangle itinerary. What we’ve found is that, among all possible triangle itineraries that we were able to construct within all primary markets (as defined in Figures 2 and 3) with at least 10,000 dry van loads per year on each leg, the most profitable ones are the most outbound-imbalanced (or under-supplied) triangles. This is further proof that carefully selecting destination markets results not only in better rates, but improved overall profitability. The implication is that companies should seek to string together outbound imbalanced markets when forming the “power shapes” that underlie their dispatching operations. 1 2 RPM= Rate per mile (US$). LoH= Length of haul (miles). 3 Distance in miles. Source: MergeGlobal analysis. Load tradeoffs Figures 9 and 10 show that outbound imbalanced markets are attractive because they sustain higher average rates, and power shapes (triangles, rectangles, etc.) that string together outbound imbalanced markets are more profitable than those where one or more nodes in the shape are inbound imbalanced markets that drive down the shape’s overall balance. However, it is clear from Figure 3 that there are more inbound imbalanced than outbound imbalanced markets in our 59 primary market sample. This means companies won’t be able to consistently move loads from one outbound imbalanced market to another. There are two things that companies can do when serving an inbound imbalanced market: • Choose to serve an outbound imbalanced market that would put the truck back into the flow of an outbound imbalanced shape (bypassing the opportunity of getting a load in the starting market). • Conduct aggressive marketing — by virtue of a strong sales force — in inbound imbalanced markets in order to maximize both the likelihood of getting a load out of those markets and the attractiveness of the 72 AMERICAN SHIPPER: NOVEMBER 2008 rate associated with those loads. This section will provide commentary on the first of these two alternatives. The reason why we extended two arrows from Destination Market Selection in Figure 7 to deadhead and miles per tractor (two of the most widely used indicators of asset utilization in the truckload industry) is precisely because of the first point: sometimes, and especially when a truck finds itself in an inbound imbalanced (i.e., unattractive) market, it is better to leave a market empty in order to get to a more favorable market, even if this worsens the company’s deadhead percentage and miles per tractor indicators. In other words, the blind pursuit of high asset utilization in truckload has consequences, which in many cases means running loads where the company passes up favorable markets that would either provide a better rate or would take a truck to a place where it can rejoin the flow of an outbound imbalanced power shape. We believe it is no coincidence that in 2007 Knight’s deadhead percentage was higher than virtually all other companies in our sample that publicly reported it (only Werner’s was higher). Similarly, Knight’s 2007 miles per tractor was the second-lowest of the sample. We believe these two indicators are a key part of Knight’s superior profitability, rather than a hindrance to it. Driver No. 3: The right marketing No matter how hard dispatchers work to string together outbound imbalanced markets, trucks will eventually end up in inbound imbalanced markets (e.g., New York) where too many trucks chase too few outbound loads and therefore pricing, for the fortunate few that get a load, is depressed. Under those circumstances, it is typically worthwhile for a trucking company to invest in a strong, aggressive local sales force that can: • Significantly increase the likelihood of getting outbound loads. • Improve the rates associated with outbound loads. • Improve the likelihood of getting outbound loads destined to favorable markets. Specifically, sales force investments should go well beyond increasing the number of sales agents in a market, and focus on developing shipper industry specialization and operations expertise in order to take load share away from competitors. As it turns out, this is exactly what Value Creation in Truckload Figure 12 Outbound revenue within 300-600-mile length of haul vs. market imbalance in primary U.S. markets1 Seattle Portland Minneapolis Milwaukee Chicago Denver Sacramento San Jose Las Vegas Albany Boston Cleveland New York Pittsburgh Indianapolis Philadelphia Columbus Kansas City Cincinnati Baltimore St. Louis Washington, D.C. Louisville Richmond Greensboro Virginia Beach Tulsa Nashville Oklahoma City Raleigh Greenville Memphis Charlotte Spartanburg Dayton Atlanta Phoenix Dallas San Diego Rochester Buffalo Detroit Salt Lake City Los Angeles Grand Rapids Birmingham Charleston Tucson El Paso Savannah Austin Jacksonville Houston San Antonio New Orleans Laredo Total revenue (US$) Orlando Tampa Miami $5 billion $10 billion $15 billion Color legend: Market load imbalance Heavily inbound imbalanced Heavily outbound imbalanced 1 Dry van loads only. Load imbalance calculated for all lengths of haul. Source: U.S. Department of Transportation Freight Analysis Framework, Truckloadrate.com, MergeGlobal estimates. Heartland has done in markets traditionally recognized as “black holes” due to their being heavily inbound imbalanced, such as Miami. From a marketing standpoint, Heartland is uniquely positioned in markets that other trucking companies might be too quick to dismiss as ones with poor return on investment. The key point is that small changes in outbound load conversions and better rate negotiations in inbound imbalanced markets have a big impact in profitability, as Figure 11 exemplifies on a conceptual basis. Finding attractive markets The most attractive markets as defined in this article (outbound imbalanced, with high demand for loads in the 300-600 mile “sweet spot”) are mostly located in the upper Midwest and the mid Atlantic (Figure 12). The majority of attractive markets are located east of the Mississippi, coinciding with U.S. population density patterns and with early market development impacts of the Interstate Highway System. Areas like Texas, the U.S. Northeast and the California Bay Area, all clearly relevant from a general economic and trucking activity standpoint, are important markets in their own right for the 300-600 74 AMERICAN SHIPPER: NOVEMBER 2008 mile load range, but are heavily inbound imbalanced. Truckload carriers who often find themselves in those markets should assess the effectiveness of their sales force (preferably on a local basis) and consider strengthening it. Miami, which is an important market from a total loads standpoint (i.e., considering all lengths of haul), is relatively not as strong when looking specifically at the amount of outbound loads within 300-600 miles it generates per year (in contrast with Jacksonville, for example, which is not that big a market relative to other key markets nationwide, but most of the outbound loads it generates are within the length-of-haul sweet spot). The implication is that sales efforts should be particularly scrutinized for a market like Miami, which is not only heavily inbound imbalanced but also biased towards out-of-the-sweet-spot loads. Implications for growth strategies The three key value drivers outlined above can serve as an effective tool for companies developing and/or implementing growth strategies. In the context of an acquisition, for example, it is important to assess how well positioned a target is in terms of generating profitable loads in combination with the acquirer’s operations. For example, subscale or inefficient workforce teams (at the market level) from either side of the transaction can be combined into a more capable, unified workforce where geographic coverage is enlarged or deepened and internal best practices are shared. Furthermore, acquirers can look at target customer lists or, more to the point, the load patterns of those customers, to assess whether the load profile of a target would complete previously inaccessible power shapes, or complement shapes already run in everyday operations. Finally, acquirers need to assess the length of haul profile of a target and determine whether it would improve or deteriorate the length of haul profile of the combined entity relative to the favorable band introduced earlier. What’s ahead? Figures 13 and 14 present historical and forecast annual data on • U.S. economic activity. Value Creation in Truckload Figure 13 U.S. economic activity and truck tonnage trends: 2002-2012 Percent change from year before GDP and personal consumption growth Truck tonnage. Industry capacity utilization. Industry pricing. For 2008, we expect tonnage to close the year a bit slower than the way it opened it, but it will still end up with year-on-year growth of about 3.1 percent. The reason for the second-half reduction in tonnage growth is an expected further slowdown in consumer spending, due to the combined effects of the credit crunch, depressed housing prices, growing unemployment, a weaker dollar than in the recent past, and an overall lack of consumer confidence. We expect consumer spending to remain depressed through the first half of 2009. The consumption outlook will begin to turn around during the second half of 2009, as credit availability improves and as disposable income previously devoted to expensive gas at the pump is temporarily diverted to non-oil consumer goods, so long as the global economic downturn keeps oil prices below recent highs. As consumer confidence is gradually restored, we expect tonnage to grow faster in the second half of 2009 relative to the first, driven by shipper restocking of shelves in anticipation of a more generalized economic recovery by late 2009/early 2010. Indeed, we project faster tonnage growth in 2009 than in 2008 (Figure 13). We expect personal consumption and overall GDP to peak in 2010, before cooling down somewhat in 2011-12. In the meantime, we expect tonnage growth to also peak in 2010 and then quickly slow down (relative to the macro economy) to the point of being nearly flat by the end of 2012, as trucking would lead our expected overall slowdown of the U.S. economy in 2013. 4.5% 4.0% 3.5% 3.0% 2.5% 2.0% 1.5% 1.0% 0.5% 0% Truck tonnage growth • • • 7.0% 6.0% 5.0% 4.0% 3.0% 2.0% 1.0% 0.0% -1.0% -2.0% Forecast Real personal consumption Real GDP 2002 2003 2004 2005 2006 2002 2003 2004 2005 2006 Capacity utilization for the trucking industry bottomed in 2007, which coincided with the lowest net rate growth (actually, a decline) of the past several years (Figure 14). We project 2008 capacity utilization to improve relative to 2007, aided more by the fast rate at which capacity is leaving (or not coming into) the industry (due to truck 2004 2005 2006 2007 2008 2009 2010 2011 Truckload rates growth Truckload capacity utilization 90% 87% 84% 81% 78% 75% 72% 69% 66% 63% 60% Forecast 2003 2009 2010 2011 2012 2007 2008 2009 2010 2011 2012 Sources: American Trucking Associations, Bureau of Economic Analysis, MergeGlobal estimates. U.S. Class 8 capacity utilization and truckload pricing: 2002-2012 2002 2008 Forecast Figure 14 8% 7% 6% 5% 4% 3% 2% 1% 0% -1% 2007 2012 Class 8 capacity utilization (right axis) Truckload revenue per loaded mile, excluding fuel surcharge, year-on-year growth (left axis) Sources: American Trucking Associations, Bureau of Economic Analysis, Ward’s Auto, Vehicle Inventory and Use Survey, U.S. Commerce Department, Truckloadrate.com, Securities and Exchange Commission Filings, MergeGlobal analysis and estimates. failures, the lowest Class 8 sales rate in decades, fleet reductions by large companies, and strong truck exports in 2007 that have continued, albeit at a lower rate, in 2008) than by an uptick in demand. We expect capacity utilization to improve at a much faster rate in 2009 and 2010 than in 2008 because of the combination of recovery in demand, and a more disciplined approach to capacity additions by truckload carriers, for several reasons (a resolve to recover their cost of capital by 2010, a much more stringent access to credit, and an expected relatively muted 2009-10 pre-buy season, among others). Utilization rates will then start to slightly ease up during 2011-12 as demand growth (in terms of tonnage) decelerates on the one hand and either new or existing players try to capture market share through capacity additions on the other. As for pricing, as it has been the case in the past, we expect it to continue to move closely with utilization rates. More immediately, we expect truckload net rates to be about flat in 2008 relative to 2007 and to start growing in earnest by the second half of 2009. Thereafter, we project rate growth to continue through 2012, at an average annual rate of about 4 percent. ■ AMERICAN SHIPPER: NOVEMBER 2008 75