Better hearing: It`s easier than you

Transcription

Better hearing: It`s easier than you
Better hearing:
It’s easier than you
think
Five ways Beltone Change gives you
and your clients an easy start
1
How to open the door
to better hearing
People with impaired hearing have a world of new technology at their
doorstep that can help them. But opening the door isn’t always easy.
Initially, getting a new instrument can be like opening the door to a
sudden burst of light. The senses are overwhelmed, and the brain
needs time to adjust to all the new sights. Or in the case of hearing,
to all the new sounds.
2
3
But once people get used to the change, their hearing – and their
lives – improve markedly. In order to succeed, though, both new and
experienced users need as smooth a transition as possible.
BELTONE CHANGE MAKES BETTER HEARING EASY
Beltone Change is the solution for everyone. It makes it easy to prepare
your clients for what’s ahead. It helps you open the door for them
gradually, so they have time to adjust to the changes they encounter.
And it helps you give them everything they need to look good and feel
good no matter what room they’re stepping into.
This brochure will guide you through the features you can use to explain
and demonstrate to your clients:
Five ways Beltone Change makes the transition to a new hearing
instrument − and to better hearing − easy.
1 : EASY TO SET EXPECTATIONS
2 : EASY TO FIT
4
3 : EASY TO GET USED TO
4 : EASY TO COMMUNICATE
5 : EASY TO HANDLE
You can also see a full product overview at the end of this brochure.
5
EASY TO SET EXPECTATIONS
focus on the goal
1
EASY TO SET EXPECTATIONS
Involve the client
Whether the client is a first-time hearing aid user or one who’s changing instruments, it’s important
to set expectations from the start. Even if the client is open to the idea of change, imagining what their
new hearing will be like may prove difficult. That’s why Beltone has tools that make what’s coming
more concrete for the client. These tools involve the client, build trust and help set expectations.
The Beltone Benefit Tool:
Start off on the right foot
This interactive software is an educational tool for counseling clients on
hearing loss in general and how you
can help them. With graphs, charts,
illustrations and images, it’s really easy
to involve the client from the start. It’s
divided into sections on the anatomy
of the ear, hearing loss in general,
tinnitus, and the advantages of
hearing instruments. You can spend
more or less time on the various
sections depending on the client’s
experience and level of knowledge.
clients to hear sounds from a variety
of real-life environments. You can have
the client switch between programs
and adjust the volume to get a feeling
of what it will be like to hear with the
new instrument. And you can use
the Hearing Loss Simulator to involve
family members by demonstrating
to them what it’s like to live with a
hearing loss.
AVE. and Hearing Loss Simulator:
Engage clients by making it real
The Audio Verification Environment
(AVE.) in the fitting software allows
The Belcam:
Make acceptance easier
The Belcam is a web camera application that shows the client what they
look like with the hearing instruments
on. You can show them how they
appear from different angles and
counsel them on how to insert and
operate the hearing instruments.
EASY FOR YOU TO:
EASY FOR CLIENTS TO:
Engage the client in dialog
Feel involved
Demonstrate benefits
Get personal service
Set expectations
Feel prepared for the process ahead
Launch icons in the
SOLUS fitting software:
Benefit
Tool
AVE.
Hearing
Loss
Simulator
2
EASY TO FIT
everyone’s welcome
EASY TO FIT
Get off to a good start
The fitting process marks the beginning of the client’s path to better hearing.
And Beltone Change offers everything you need to get them off to a good start.
It gives you plenty of form factors to choose from, an easy-to-use and easy-tofollow software program, and all the gain you need to meet the clients’ needs.
A full lineup:
More value for more people
A full lineup means you can fit more
clients. With BTEs, ITCs, ITEs, and
CICs, you have a world of form
factors to choose from. In fact, you
can even offer the world’s smallest
RIE. And with a power solution in
every form factor – you can offer
more value.
SOLUS:
Software that makes fitting easy
This straightforward software program
makes it easy to fit the client accurately right from the start. You can
see the instruments available in the
relevant fitting ranges for the particular
client right on the screen before you.
Improved Adaptive AFC:
More usable gain
Improved Adaptive Active Feedback Cancellation (AFC) doesn’t
compromise on gain. Where other
instruments reduce gain, you can
offer the client 10 dB extra. The
result: easier for you to prescribe
the precise amount of gain required.
G50
G70
G90
Stable
gain
Frequency
Six gain handles:
Easy to fit to individual needs
Just choose the relevant frequencies and input levels and adjust the
gain using the up and down arrows.
Use the Text and AVE. wizards if you
want to make adjustments based
on customer response. The graphic
displays make it easy to involve the
client in what’s happening.
EASY FOR YOU TO:
EASY FOR CLIENTS TO:
Fit everyone with a full lineup
to choose from
Have their individual needs met
with a wide selection
Offer power in every form factor
Get the gain they need, while
at the same time, not being
bothered by feedback
Use straightforward software
[dB]
Count on good value
[dB]
G50
G70
G90
Stable
gain
Frequency
Improved Adaptive AFC
The upper graph illustrates how some
devices lower gain at critical frequencies
when the stable limits are reached.
The lower graph shows how Improved
Adaptive Active Feedback Cancellation
(AFC) in all Beltone Change devices
actually provides extra gain.
EASY TO GET USED TO
3
look who’s smiling now
Automatic Compression Adaptation:
A unique feature for clients used to
linear instruments
Beltone Change has a unique feature to
help you make the transition easy for clients
changing from linear technology to compression. The Automatic Compression Adaptation
feature offers two sets of default fitting settings
for gradually and smoothly moving people
from one to the other. The instrument is set
to an initial level they’ll find comfortable to start
with, and it automatically shifts to more ideal
compression settings over time. This makes
it easier for you to fine-tune the instrument
on follow-up appointments and easier for the
client to adapt to the new way of hearing.
EASY TO GET USED TO
Help clients adjust
Beltone Change not only has a number of features that make clients feel
comfortable right from the start. It also makes it easier to help them reach
their ideal settings gradually. All making them more open to change.
An open fit: Comfort you can feel
Beltone Change has a full lineup
of form factors that offer immediate
comfort. Your clients will appreciate
the minimal size and extremely
discreet look. And with an open fit
in every form factor, you can be sure
they’ll feel comfortable.
The Satisfaction Journal:
Adjust based on objective data
Datalogging capabilities in Beltone
Change gather information about
how the client is using the hearing
instrument. You can then use the
data in the Satisfaction Journal
when you fine-tune the instrument
at follow-up appointments. And you
can involve the clients by sharing
the information as you work to make
them as comfortable as possible
with their new hearing instruments.
[dB]
G50
G70
G90
Target
Frequency
Step 1: Set the linear gain according to
what the client is used to. The dashed lines
represent the fitting rule compression targets.
[dB]
RIE/BTE with open fitting
Frequency
Step 2: Compression settings automatically
move towards the targets gradually.
[dB]
EASY FOR YOU TO:
EASY FOR CLIENTS TO:
Satisfy clients with a discreet and
comfortable open fit
Feel comfortable with an open fit
Spend less time fine-tuning
Choose from among extremely
small and discreet sizes
Offer solutions for all kinds of users
Feel involved in the process
Frequency
Step 3: Compression settings reach the
target after a comfortable adjustment period.
that sounds perfect
EASY TO COMMUNICATE
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EASY TO COMMUNICATE
Improve speech understanding
Will I be able to understand speech better even when I’m in a noisy
environment? That’s a question you’ve probably heard before. As you know,
the desire to comprehend speech in noise is one of the top reasons people
seek help with their hearing. With Beltone Change, you can really help.
Environmental programs:
Optimized for the client’s needs
Beltone Change has predefined
optimal settings for different environments. These program settings will
help clients hear clearly in different
environments, for example, at a party,
restaurant or in a traffic environment.
Telecoil and DAI features:
For clear assisted listening
Beltone Change is compatible with
assisted listening devices that give
your clients clear, direct sound
in circumstances like at airports,
in theatres, while watching TV,
working on their computer or talking
on the phone.
Fixed directionality and SPD
noise reduction: Every word
is clearer
The client can focus on the voice
of the person talking in front of them
without being bothered by irrelevant
background noise. With both omnidirectionality and fixed directionality,
you can set the instrument for
various listening situations according
to your clients’ needs. Other than
in the smallest custom devices,
there are three directional patterns
available on all form factors.
Cardioid
Hyper Cardioid
Bidirectional
Three directionality patterns
Beltone Change provides three
directionality patterns for focusing
on speech in noisy environments.
Cardioid – for focused listening with
general reduction of noise from
behind, Hyper Cardioid – when there
are multiple talkers, and Bidirectional
– when you want some noise relief
but still want to remain aware of your
environment.
Input
signal
Output
signal
SPD
enabled
Time
Noise
EASY FOR YOU TO:
Help more people hear more clearly,
even in noisy environments
Preset gain settings for different
environments
Offer Telecoil and DAI for assisted
listening
Speech modulation
EASY FOR CLIENTS TO:
Feel confident in social situations
Focus on speech, even in noisy
environments
Hear clearly on the phone,
in theatres and in other situations
where assisted devices help
Speech Pattern Detection (SPD)
The Speech Pattern Detection noise
reduction system in Beltone Change
separates modulated from unmodulated
sounds to provide more comfort even
in noisy environments.
EASY TO HANDLE
everything should
be this easy
EASY TO HANDLE
Keep clients satisfied
The straightforward, practical design of Beltone Change has been thought through
from A to Z in every form factor. Put the instrument in the client’s hand and have them
change the settings. Point out how easy it is to set to the right program. Even with
the smallest and most discreet form factors, Beltone Change is really easy to use.
Analog volume control:
For better control
An analog volume control makes it
easy for your clients to choose the
precise level that feels most comfortable. It’s an easy-to-use feature in an
advanced digital instrument.
Extended battery life:
Up to 40% longer than in the past
Clients don’t have to worry about
changing batteries nearly as often.
And when they do need changing,
it’s easy.
372 hours
264 hours
Straightforward tools:
Simple to maintain
All the instruments are easy to
handle. And there are tools that
make it easy for anyone to maintain.
You can show clients the little brush
and hook you use to clean the
instrument. And there’s even a
magnet that makes it simple and
secure to replace the battery.
Beltone Change
Beltone ACCESS
Competitor
Longer battery life
An example of the
superior average battery
life performance for the
Beltone Change BTE
(Measuring standard:
IEC 60118-0)
110 hours
Battery life for BTE
EASY FOR YOU TO:
EASY FOR CLIENTS TO:
Use the familiar, standard fitting
cables
Feel confident with advanced
technology that’s simple to use
Show the client how to use the
instrument
Feel comfortable using the
familiar analog volume control
Keep clients satisfied in the long run
Relax with a longer battery life
5
Stone
Better hearing just
got easier
Grey
Beltone Change form factors shown on the ear
Brown
Beltone Change is the solution for everyone. It makes it easy for more clients
to adjust to – and benefit from – their hearing instruments. There are audio-visual
tools that help you involve and engage clients from the start and set the right
expectations. A full line of form factors – all with power and open fitting options –
and features that make fitting easy. Beltone Change offers advanced technology
in a straightforward instrument. And everything the client needs in order to understand speech, even in noise. Easy to fit, easy to adjust to and easy to use, now
you can offer more value than ever to more clients than ever.
Beige
Four colors to choose from
Beltone Change BTE and Power BTE
are offered in the following colors:
Beige, Grey, Stone and Brown.
CIC 15xs in the ear
RIE/BTE with open fitting
BTE/Power BTE with standard fitting
NEW!
FITTING OPTIONS
FEATURES
CIC
CIC with Push Button
MC
ITC
ITE
BTE
Power BTE
RIE
CHG15 / CHG15 HPG
CHG15 PB / CHG15 PB HPG
CHG25 / CHG25 HPG
CHG35 / CHG35 HPG
CHG35D / CHG35D HPG
CHG45 / CHG45 HPG
CHG45D / CHG45D HPG
CHG75 / CHG75D
CHG85 / CHG85D
CHG62D / CHG62D HPG
Optional
Optional
Optional
Optional
Optional
Optional
Optional
-
Optional
High Power and Gain (HPG)
-
Optional
Optional
Optional
Optional
Optional
-
Yes
Optional
Dual microphones
-
-
-
-
Optional
Optional
Optional
Optional
Yes
Push button
-
-
Yes
Optional
Yes
Yes
Yes
Yes
-
Analog volume control
-
-
-
Optional
Optional
Optional
Yes
Yes
-
Telecoil
-
-
-
-
Optional
Optional
Yes
Yes
-
Direct Audio Input (DAI)
-
-
-
-
-
-
Yes
Yes
-
Colors
3
3
3
3
3
3
4
4
23
Channels
6
6
6
6
6
6
6
6
6
Gain handles
6
6
6
6
6
6
6
6
6
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Open
Improved Adaptive AFC
-
-
-
-
Optional
Optional
Optional
Optional
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
1
1
3
3
3
3
3
3
1
Automatic Compression Adaptation
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Maximum output (OSPL 90) *
120
127
124
127
129
135
131**
141
130**
Maximum gain (50 dB SPL input) *
43
53
52
53
60
68
61**
74
68**
Battery size
10A
10A
10A
10A
10A / 312
312 / 13
13
13
10A
Battery life avg. (hours)
101
107 STD – 107 HPG
122 STD – 107 HPG
107 STD – 107 HPG
106 /188 STD – 106 /188 HPG
172 / 312 STD – 190 / 345 HPG
372 STD
341 HPG
107 STD – 110 HPG
[dB HL]
[dB HL]
Fixed directionality
Speech Pattern Detection (SPD)
Environmental programs
PRODUCT
SPECS
CIC
CHG15xs
*IEC 60118-0 (dB SPL / dB)
[dB HL]
[dB HL]
[dB HL]
[dB HL]
[dB HL]
[dB HL]
[dB HL]
Open
Standard
HPG
Frequency
Frequency
Frequency
Frequency
Frequency
Frequency
Frequency
Frequency
Frequency
** Figures shown are for Standard BTE / Standard HPG RIE.
Everybody has the
right to good hearing
M100950-GB - 09.01.REV.A
Beltone was founded on the act of helping a friend to enjoy life more.
Since 1940, we have provided knowledge, tools, service and training
to the professionals servicing the hearing impaired. Beltone makes
quality hearing care available to more people. To do so, we develop
technically optimal hearing solutions without ever losing focus on the
individual’s needs. It is our belief that no individual should be denied
the possibility of an improved life with better hearing.
Worldwide Headquarters
Beltone A/S
Lautrupbjerg 9
P.O. Box 130
DK-2750 Ballerup
Denmark
Tel.: + 45 45 75 11 11
Fax: + 45 45 75 11 19
www.beltone-hearing.com