Better hearing: It`s easier than you
Transcription
Better hearing: It`s easier than you
Better hearing: It’s easier than you think Five ways Beltone Change gives you and your clients an easy start 1 How to open the door to better hearing People with impaired hearing have a world of new technology at their doorstep that can help them. But opening the door isn’t always easy. Initially, getting a new instrument can be like opening the door to a sudden burst of light. The senses are overwhelmed, and the brain needs time to adjust to all the new sights. Or in the case of hearing, to all the new sounds. 2 3 But once people get used to the change, their hearing – and their lives – improve markedly. In order to succeed, though, both new and experienced users need as smooth a transition as possible. BELTONE CHANGE MAKES BETTER HEARING EASY Beltone Change is the solution for everyone. It makes it easy to prepare your clients for what’s ahead. It helps you open the door for them gradually, so they have time to adjust to the changes they encounter. And it helps you give them everything they need to look good and feel good no matter what room they’re stepping into. This brochure will guide you through the features you can use to explain and demonstrate to your clients: Five ways Beltone Change makes the transition to a new hearing instrument − and to better hearing − easy. 1 : EASY TO SET EXPECTATIONS 2 : EASY TO FIT 4 3 : EASY TO GET USED TO 4 : EASY TO COMMUNICATE 5 : EASY TO HANDLE You can also see a full product overview at the end of this brochure. 5 EASY TO SET EXPECTATIONS focus on the goal 1 EASY TO SET EXPECTATIONS Involve the client Whether the client is a first-time hearing aid user or one who’s changing instruments, it’s important to set expectations from the start. Even if the client is open to the idea of change, imagining what their new hearing will be like may prove difficult. That’s why Beltone has tools that make what’s coming more concrete for the client. These tools involve the client, build trust and help set expectations. The Beltone Benefit Tool: Start off on the right foot This interactive software is an educational tool for counseling clients on hearing loss in general and how you can help them. With graphs, charts, illustrations and images, it’s really easy to involve the client from the start. It’s divided into sections on the anatomy of the ear, hearing loss in general, tinnitus, and the advantages of hearing instruments. You can spend more or less time on the various sections depending on the client’s experience and level of knowledge. clients to hear sounds from a variety of real-life environments. You can have the client switch between programs and adjust the volume to get a feeling of what it will be like to hear with the new instrument. And you can use the Hearing Loss Simulator to involve family members by demonstrating to them what it’s like to live with a hearing loss. AVE. and Hearing Loss Simulator: Engage clients by making it real The Audio Verification Environment (AVE.) in the fitting software allows The Belcam: Make acceptance easier The Belcam is a web camera application that shows the client what they look like with the hearing instruments on. You can show them how they appear from different angles and counsel them on how to insert and operate the hearing instruments. EASY FOR YOU TO: EASY FOR CLIENTS TO: Engage the client in dialog Feel involved Demonstrate benefits Get personal service Set expectations Feel prepared for the process ahead Launch icons in the SOLUS fitting software: Benefit Tool AVE. Hearing Loss Simulator 2 EASY TO FIT everyone’s welcome EASY TO FIT Get off to a good start The fitting process marks the beginning of the client’s path to better hearing. And Beltone Change offers everything you need to get them off to a good start. It gives you plenty of form factors to choose from, an easy-to-use and easy-tofollow software program, and all the gain you need to meet the clients’ needs. A full lineup: More value for more people A full lineup means you can fit more clients. With BTEs, ITCs, ITEs, and CICs, you have a world of form factors to choose from. In fact, you can even offer the world’s smallest RIE. And with a power solution in every form factor – you can offer more value. SOLUS: Software that makes fitting easy This straightforward software program makes it easy to fit the client accurately right from the start. You can see the instruments available in the relevant fitting ranges for the particular client right on the screen before you. Improved Adaptive AFC: More usable gain Improved Adaptive Active Feedback Cancellation (AFC) doesn’t compromise on gain. Where other instruments reduce gain, you can offer the client 10 dB extra. The result: easier for you to prescribe the precise amount of gain required. G50 G70 G90 Stable gain Frequency Six gain handles: Easy to fit to individual needs Just choose the relevant frequencies and input levels and adjust the gain using the up and down arrows. Use the Text and AVE. wizards if you want to make adjustments based on customer response. The graphic displays make it easy to involve the client in what’s happening. EASY FOR YOU TO: EASY FOR CLIENTS TO: Fit everyone with a full lineup to choose from Have their individual needs met with a wide selection Offer power in every form factor Get the gain they need, while at the same time, not being bothered by feedback Use straightforward software [dB] Count on good value [dB] G50 G70 G90 Stable gain Frequency Improved Adaptive AFC The upper graph illustrates how some devices lower gain at critical frequencies when the stable limits are reached. The lower graph shows how Improved Adaptive Active Feedback Cancellation (AFC) in all Beltone Change devices actually provides extra gain. EASY TO GET USED TO 3 look who’s smiling now Automatic Compression Adaptation: A unique feature for clients used to linear instruments Beltone Change has a unique feature to help you make the transition easy for clients changing from linear technology to compression. The Automatic Compression Adaptation feature offers two sets of default fitting settings for gradually and smoothly moving people from one to the other. The instrument is set to an initial level they’ll find comfortable to start with, and it automatically shifts to more ideal compression settings over time. This makes it easier for you to fine-tune the instrument on follow-up appointments and easier for the client to adapt to the new way of hearing. EASY TO GET USED TO Help clients adjust Beltone Change not only has a number of features that make clients feel comfortable right from the start. It also makes it easier to help them reach their ideal settings gradually. All making them more open to change. An open fit: Comfort you can feel Beltone Change has a full lineup of form factors that offer immediate comfort. Your clients will appreciate the minimal size and extremely discreet look. And with an open fit in every form factor, you can be sure they’ll feel comfortable. The Satisfaction Journal: Adjust based on objective data Datalogging capabilities in Beltone Change gather information about how the client is using the hearing instrument. You can then use the data in the Satisfaction Journal when you fine-tune the instrument at follow-up appointments. And you can involve the clients by sharing the information as you work to make them as comfortable as possible with their new hearing instruments. [dB] G50 G70 G90 Target Frequency Step 1: Set the linear gain according to what the client is used to. The dashed lines represent the fitting rule compression targets. [dB] RIE/BTE with open fitting Frequency Step 2: Compression settings automatically move towards the targets gradually. [dB] EASY FOR YOU TO: EASY FOR CLIENTS TO: Satisfy clients with a discreet and comfortable open fit Feel comfortable with an open fit Spend less time fine-tuning Choose from among extremely small and discreet sizes Offer solutions for all kinds of users Feel involved in the process Frequency Step 3: Compression settings reach the target after a comfortable adjustment period. that sounds perfect EASY TO COMMUNICATE 4 EASY TO COMMUNICATE Improve speech understanding Will I be able to understand speech better even when I’m in a noisy environment? That’s a question you’ve probably heard before. As you know, the desire to comprehend speech in noise is one of the top reasons people seek help with their hearing. With Beltone Change, you can really help. Environmental programs: Optimized for the client’s needs Beltone Change has predefined optimal settings for different environments. These program settings will help clients hear clearly in different environments, for example, at a party, restaurant or in a traffic environment. Telecoil and DAI features: For clear assisted listening Beltone Change is compatible with assisted listening devices that give your clients clear, direct sound in circumstances like at airports, in theatres, while watching TV, working on their computer or talking on the phone. Fixed directionality and SPD noise reduction: Every word is clearer The client can focus on the voice of the person talking in front of them without being bothered by irrelevant background noise. With both omnidirectionality and fixed directionality, you can set the instrument for various listening situations according to your clients’ needs. Other than in the smallest custom devices, there are three directional patterns available on all form factors. Cardioid Hyper Cardioid Bidirectional Three directionality patterns Beltone Change provides three directionality patterns for focusing on speech in noisy environments. Cardioid – for focused listening with general reduction of noise from behind, Hyper Cardioid – when there are multiple talkers, and Bidirectional – when you want some noise relief but still want to remain aware of your environment. Input signal Output signal SPD enabled Time Noise EASY FOR YOU TO: Help more people hear more clearly, even in noisy environments Preset gain settings for different environments Offer Telecoil and DAI for assisted listening Speech modulation EASY FOR CLIENTS TO: Feel confident in social situations Focus on speech, even in noisy environments Hear clearly on the phone, in theatres and in other situations where assisted devices help Speech Pattern Detection (SPD) The Speech Pattern Detection noise reduction system in Beltone Change separates modulated from unmodulated sounds to provide more comfort even in noisy environments. EASY TO HANDLE everything should be this easy EASY TO HANDLE Keep clients satisfied The straightforward, practical design of Beltone Change has been thought through from A to Z in every form factor. Put the instrument in the client’s hand and have them change the settings. Point out how easy it is to set to the right program. Even with the smallest and most discreet form factors, Beltone Change is really easy to use. Analog volume control: For better control An analog volume control makes it easy for your clients to choose the precise level that feels most comfortable. It’s an easy-to-use feature in an advanced digital instrument. Extended battery life: Up to 40% longer than in the past Clients don’t have to worry about changing batteries nearly as often. And when they do need changing, it’s easy. 372 hours 264 hours Straightforward tools: Simple to maintain All the instruments are easy to handle. And there are tools that make it easy for anyone to maintain. You can show clients the little brush and hook you use to clean the instrument. And there’s even a magnet that makes it simple and secure to replace the battery. Beltone Change Beltone ACCESS Competitor Longer battery life An example of the superior average battery life performance for the Beltone Change BTE (Measuring standard: IEC 60118-0) 110 hours Battery life for BTE EASY FOR YOU TO: EASY FOR CLIENTS TO: Use the familiar, standard fitting cables Feel confident with advanced technology that’s simple to use Show the client how to use the instrument Feel comfortable using the familiar analog volume control Keep clients satisfied in the long run Relax with a longer battery life 5 Stone Better hearing just got easier Grey Beltone Change form factors shown on the ear Brown Beltone Change is the solution for everyone. It makes it easy for more clients to adjust to – and benefit from – their hearing instruments. There are audio-visual tools that help you involve and engage clients from the start and set the right expectations. A full line of form factors – all with power and open fitting options – and features that make fitting easy. Beltone Change offers advanced technology in a straightforward instrument. And everything the client needs in order to understand speech, even in noise. Easy to fit, easy to adjust to and easy to use, now you can offer more value than ever to more clients than ever. Beige Four colors to choose from Beltone Change BTE and Power BTE are offered in the following colors: Beige, Grey, Stone and Brown. CIC 15xs in the ear RIE/BTE with open fitting BTE/Power BTE with standard fitting NEW! FITTING OPTIONS FEATURES CIC CIC with Push Button MC ITC ITE BTE Power BTE RIE CHG15 / CHG15 HPG CHG15 PB / CHG15 PB HPG CHG25 / CHG25 HPG CHG35 / CHG35 HPG CHG35D / CHG35D HPG CHG45 / CHG45 HPG CHG45D / CHG45D HPG CHG75 / CHG75D CHG85 / CHG85D CHG62D / CHG62D HPG Optional Optional Optional Optional Optional Optional Optional - Optional High Power and Gain (HPG) - Optional Optional Optional Optional Optional - Yes Optional Dual microphones - - - - Optional Optional Optional Optional Yes Push button - - Yes Optional Yes Yes Yes Yes - Analog volume control - - - Optional Optional Optional Yes Yes - Telecoil - - - - Optional Optional Yes Yes - Direct Audio Input (DAI) - - - - - - Yes Yes - Colors 3 3 3 3 3 3 4 4 23 Channels 6 6 6 6 6 6 6 6 6 Gain handles 6 6 6 6 6 6 6 6 6 Yes Yes Yes Yes Yes Yes Yes Yes Yes Open Improved Adaptive AFC - - - - Optional Optional Optional Optional Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 1 3 3 3 3 3 3 1 Automatic Compression Adaptation Yes Yes Yes Yes Yes Yes Yes Yes Yes Maximum output (OSPL 90) * 120 127 124 127 129 135 131** 141 130** Maximum gain (50 dB SPL input) * 43 53 52 53 60 68 61** 74 68** Battery size 10A 10A 10A 10A 10A / 312 312 / 13 13 13 10A Battery life avg. (hours) 101 107 STD – 107 HPG 122 STD – 107 HPG 107 STD – 107 HPG 106 /188 STD – 106 /188 HPG 172 / 312 STD – 190 / 345 HPG 372 STD 341 HPG 107 STD – 110 HPG [dB HL] [dB HL] Fixed directionality Speech Pattern Detection (SPD) Environmental programs PRODUCT SPECS CIC CHG15xs *IEC 60118-0 (dB SPL / dB) [dB HL] [dB HL] [dB HL] [dB HL] [dB HL] [dB HL] [dB HL] Open Standard HPG Frequency Frequency Frequency Frequency Frequency Frequency Frequency Frequency Frequency ** Figures shown are for Standard BTE / Standard HPG RIE. Everybody has the right to good hearing M100950-GB - 09.01.REV.A Beltone was founded on the act of helping a friend to enjoy life more. Since 1940, we have provided knowledge, tools, service and training to the professionals servicing the hearing impaired. Beltone makes quality hearing care available to more people. To do so, we develop technically optimal hearing solutions without ever losing focus on the individual’s needs. It is our belief that no individual should be denied the possibility of an improved life with better hearing. Worldwide Headquarters Beltone A/S Lautrupbjerg 9 P.O. Box 130 DK-2750 Ballerup Denmark Tel.: + 45 45 75 11 11 Fax: + 45 45 75 11 19 www.beltone-hearing.com