Ted Kallman - Think Like a Duck
Transcription
Ted Kallman - Think Like a Duck
THINK LIKE A DUCK Ted Kallman, PMP, CSM, Certified Scrum Professional, CLU, ChFC LEADERSHIP COMMUNICATION USING SOCIAL STYLES MANAGEMENT TECHNIQUES AND THE UNIFIED VISION FRAMEWORK Welcome! First …. A little bit about me 2 Copyright © 1972 - 2014 Unified Vision Group all rights reserved BORN At Fort Devens in MA Copyright © 1972 - 2014 Unified Vision Group all rights reserved RAISED in Lansing, Michigan Copyright © 1972 - 2014 Unified Vision Group all rights reserved AND Hundreds of cities and many countries later Copyright © 1972 - 2014 Unified Vision Group all rights reserved NOW IN Grandville! Copyright © 1972 - 2014 Unified Vision Group all rights reserved I’M PART Finn-Swede English Dutch Mohawk … with a deep roots in Finland Copyright © 1972 - 2014 Unified Vision Group all rights reserved YOU CAN Call me Grandpa! Beautiful Wife Four Children Four Grandsons Two Granddaughters Copyright © 1972 - 2014 Unified Vision Group all rights reserved COACH …have been a volunteer coach for both youth and young adult teams Basketball and Soccer Copyright © 1972 - 2014 Unified Vision Group all rights reserved PUBLISHED …Ted is a published author and composer Ted with his brother Andrew also published a White Paper on “Vision” in a Russian PM Publication PUBLISHED …New book out today!!!! FLOWN SOLO “…every landing that you walk away from … is a GOOD landing” Burt Parsons, Flight Instructor Did the PPL (Private Pilot’s License) Copyright © 1972 - 2014 Unified Vision Group all rights reserved TRAINED IN OPERA Professor Gene Greenwell Copyright © 1972 - 2014 Unified Vision Group all rights reserved COLLEGE BASKETBALL Alma College Alma, MI Copyright © 1972 - 2014 Unified Vision Group all rights reserved ACTUAL IMAGE OF TED IN ACTION Copyright © 1972 - 2014 Unified Vision Group all rights reserved NOT Copyright © 1972 - 2014 Unified Vision Group all rights reserved BA Major: Humanities, Arts and Letters Pre-Law Bachelor of Arts East Lansing, MI Copyright © 1972 - 2014 Unified Vision Group all rights reserved PMP Project Management Professional Copyright © 1972 - 2014 Unified Vision Group all rights reserved WMPMI Past VP of Marketing, Lead PM for THE Project 2012 and current VP of Programs for WMPMI VP Programs, WMPMI Copyright © 1972 - 2014 Unified Vision Group all rights reserved PMO Created or Optimized PMOs for: – Grand Rapids Community College – Lean Logistics – InteliTouch.com – Mission India – edgecom (Ericsson) – DNA Finland Copyright © 1972 - 2014 Unified Vision Group all rights reserved CSM Certified ScrumMaster Copyright © 1972 - 2014 Unified Vision Group all rights reserved CSP (One of only 1,981 active CSPs in the world) Certified Scrum Professional Copyright © 1972 - 2014 Unified Vision Group all rights reserved AGILE TRANSFORMATIONS Trained and coached teams on how to transition from Waterfall to Agile for: –GM/OnStar –Bethany Christian Services –World Mission Copyright © 1972 - 2014 Unified Vision Group all rights reserved Recent Engagement Enterprise Agile Coach at Copyright © 1972 - 2014 Unified Vision Group all rights reserved Currently … Interim CEO At B2K Systems, LLC Birmingham AL Copyright © 1972 - 2014 Unified Vision Group all rights reserved A PROVEN COMMUNITY LEADER • WMPMI LEADERSHIP * VP Programs Ted is serving or has served on the following Boards / Leadership teams • Rotary * Past President • Salvation Army Advisory Bd * Past President • Justice Fellowship * Past State Vice Chair Copyright © 1972 - 2014 Unified Vision Group all rights reserved UVF Ted is the initiator and Coauthor of the UVF Andrew Kallman, MBA, PMP, CSP is Co-author UVF Unified Vision Framework Copyright © 1972 - 2014 Unified Vision Group all rights reserved FOLLOW ME… –Twitter • @t_kallman • @pmobrothers –Linkedin • Ted Kallman –Website • www.unifiedvisiongroup.com Copyright © 1972 - 2014 Unified Vision Group all rights reserved THANK YOU For allowing me to share with you today! Copyright © 1972 - 2014 Unified Vision Group all rights reserved GOALS & OBJECTIVES Demonstrate how to increase project, program and portfolio management results and make any methodology more effective by knowing how to apply Social Styles to communication and leadership, including: 30 Copyright © 1972 - 2014 Unified Vision Group all rights reserved GOALS & OBJECTIVES –How to quickly know your Social Style –How to quickly know ‘their’ Social Style –The impact and use of stress –Backup Modes & conflict –How to Flex –The impact of Vision –4D Model –Q&A 31 Copyright © 1972 - 2014 Unified Vision Group all rights reserved LEADERSHIP “To lead or attempt to lead without first having a knowledge of self is foolhardy and sure to bring disaster and defeat.” Nicholi Machiavelli 32 Copyright © 1972 - 2014 Unified Vision Group all rights reserved Reading your Leaders and your NON - Team RESPONSIVE TE LL AS K RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 33 Exercise Draw the four quadrants and ask two questions; 1.) Am I more Tell than Ask or more Ask than Tell in my behavior? 2.) Am I more Responsive or less Responsive in my behavior Where do you think you fit? Copyright © 1972 - 2014 Unified Vision Group all rights reserved 34 Reading your Leaders and your NON - Team RESPONSIVE ANALYTIC AL DRIVER TE LL AS K AMIABLE EXPRESSI VE RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 35 MEASURE SUCCESS BY … NON - RESPONSIVE ANALYTIC AL AS K DRIVER ACTIVITY AMIABLE TE LL EXPRESSI VE RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 36 MEASURE SUCCESS BY … NON - RESPONSIVE ANALYTIC AL AS K DRIVER ACTIVITY AMIABLE ATTENTION TE LL EXPRESSI VE RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 37 MEASURE SUCCESS BY … NON - RESPONSIVE ANALYTIC AL AS K DRIVER ACTIVITY AMIABLE ATTENTION TE LL EXPRESSI VE APPLAUSE RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 38 MEASURE SUCCESS BY … NON - RESPONSIVE ANALYTIC AL AS K DRIVER ACTIVITY RESULTS AMIABLE EXPRESSI VE ATTENTION TE LL APPLAUSE RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 39 MEASURE SUCCESS BY … NON - RESPONSIVE ANALYTIC AL AS K DRIVER ACTIVITY RESULTS AMIABLE EXPRESSI VE ATTENTION TE LL APPLAUSE RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 40 Strengths & Weaknesses by Area NON - RESPONSIVE AS K ANALYTIC AL Copyright © 1972 - 2014 Unified Vision Group all rights reserved 41 Strengths & Weaknesses by Area NON - RESPONSIVE AS K ANALYTIC AL Strengths: ►Precise ►Systematic Copyright © 1972 - 2014 Unified Vision Group all rights reserved 42 Strengths & Weaknesses by Area NON - RESPONSIVE AS K ANALYTIC AL Strengths: ►Precise ►Systematic Weaknesses : ►Nit-Picking ►Inflexible Copyright © 1972 - 2014 Unified Vision Group all rights reserved 43 NON - RESPONSIVE AS K ANALYTIC AL LEADERS WHO FIT THIS SOCIAL STYLE: ►Albert Einstein ►Woodrow Wilson ►Thomas Jefferson ►Jimmy Carter Copyright © 1972 - 2014 Unified Vision Group all rights reserved 44 Strengths & Weaknesses by Area AS K AMIABLE RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 45 Strengths & Weaknesses by Area Strengths: ►Supportive ►Easy Going ►Team Building AS K AMIABLE RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 46 Strengths & Weaknesses by Area Strengths: ►Supportive ►Easy Going ►Team Building AS K AMIABLE RESPONSIVE Weaknesses : ►Conforming ►Permissive Copyright © 1972 - 2014 Unified Vision Group all rights reserved 47 LEADERS WHO FIT THIS SOCIALEisenhower STYLE: ►Dwight AS K AMIABLE ►Gerald Ford ►Robert E. Lee ►John Denver RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 48 Strengths & Weaknesses by Area EXPRESSI VE TE LL RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 49 Strengths & Weaknesses by Area Strengths: ►Enthusiastic ►Imaginative ►Creative EXPRESSI VE TE LL RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 50 Strengths & Weaknesses by Area Strengths: ►Enthusiastic ►Imaginative ►Creative Weaknesses : ►Overbearing ►Unrealistic EXPRESSI VE TE LL RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 51 LEADERS WHO FIT THIS SOCIAL STYLE: ►Winston Churchill ►Franklin Roosevelt ►Muhammad Ali ►Pablo Picasso EXPRESSI VE TE LL RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 52 Strengths & Weaknesses by Area NON - RESPONSIVE DRIVER Copyright © 1972 - 2014 Unified Vision Group all rights reserved TE LL 53 Strengths & Weaknesses by Area NON - RESPONSIVE Strengths: ►Determined ►Objective ►Focused DRIVER Copyright © 1972 - 2014 Unified Vision Group all rights reserved TE LL 54 Strengths & Weaknesses by Area NON - RESPONSIVE Strengths: ►Determined ►Objective ►Focused DRIVER TE LL Weaknesses : ►Domineering ►Unfeeling Copyright © 1972 - 2014 Unified Vision Group all rights reserved 55 NON - RESPONSIVE LEADERS WHO FIT THIS SOCIAL Patton STYLE: ►George DRIVER TE LL ►Henry Ford I ►Malcolm X ►Mike Wallace Copyright © 1972 - 2014 Unified Vision Group all rights reserved 56 PRODUCTIVITY STRESS CURVE: STRESS Copyright Copyright © © 1972 1972 -- 2014 2014 Unified Unified Vision Vision Group Group all all rights rights reserved reserved 57 PRODUCTIVITY STRESS CURVE: PRODUCTIVE STRESS STRESS Copyright Copyright © © 1972 1972 -- 2014 2014 Unified Unified Vision Vision Group Group all all rights rights reserved reserved 58 PRODUCTIVITY STRESS CURVE: PRODUCTIVE STRESS UNPRODUCTIVE STRESS STRESS Copyright Copyright © © 1972 1972 -- 2014 2014 Unified Unified Vision Vision Group Group all all rights rights reserved reserved 59 PRODUCTIVITY STRESS CURVE: PRODUCTIVE STRESS UNPRODUCTIVE STRESS STRESS Copyright Copyright © © 1972 1972 -- 2014 2014 Unified Unified Vision Vision Group Group all all rights rights reserved reserved 60 PRODUCTIVITY STRESS CURVE: BACKUP MODE PRODUCTIVE STRESS UNPRODUCTIVE STRESS STRESS Copyright Copyright © © 1972 1972 -- 2014 2014 Unified Unified Vision Vision Group Group all all rights rights reserved reserved 61 BACKUP MODE BY SOCIAL STYLE: BACKUP MODE BY SOCIAL STYLE: NON - RESPONSIVE AS K ANALYTIC AL Strengths: ►Precise ►Systematic Weaknesses : ►Nit-Picking ►Inflexible Copyright © 1972 - 2014 Unified Vision Group all rights reserved 63 BACKUP MODE BY SOCIAL STYLE: NON - RESPONSIVE AS K ANALYTIC AL Avoid Strengths: ►Precise ►Systematic Weaknesses : ►Nit-Picking ►Inflexible Copyright © 1972 - 2014 Unified Vision Group all rights reserved 64 BACKUP MODE BY SOCIAL STYLE: Strengths: ►Supportive ►Easy Going ►Team Building AS K AMIABLE RESPONSIVE Weaknesses : ►Conforming ►Permissive Copyright © 1972 - 2014 Unified Vision Group all rights reserved 65 BACKUP MODE BY SOCIAL STYLE: Acquiesce AS K AMIABLE RESPONSIVE Strengths: ►Supportive ►Easy Going ►Team Building Weaknesses : ►Conforming ►Permissive Copyright © 1972 - 2014 Unified Vision Group all rights reserved 66 BACKUP MODE BY SOCIAL STYLE: Strengths: ►Enthusiastic ►Imaginative ►Creative Weaknesses : ►Overbearing ►Unrealistic EXPRESSI VE TE LL RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 67 BACKUP MODE BY SOCIAL STYLE: Strengths: ►Enthusiastic ►Imaginative ►Creative Weaknesses : ►Overbearing ►Unrealistic Attack the Person EXPRESSI VE TE LL RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 68 BACKUP MODE BY SOCIAL STYLE: NON - RESPONSIVE Strengths: ►Determined ►Objective ►Focused DRIVER TE LL Weaknesses : ►Domineering ►Unfeeling Copyright © 1972 - 2014 Unified Vision Group all rights reserved 69 BACKUP MODE BY SOCIAL STYLE: NON - RESPONSIVE Strengths: ►Determined ►Objective ►Focused Weaknesses : ►Domineering ►Unfeeling DRIVER TE LL Autocratic Copyright © 1972 - 2014 Unified Vision Group all rights reserved 70 STRONGEST AREAS OF CONFLICT NON - RESPONSIVE ANALYTIC AL DRIVER TE LL AS K AMIABLE EXPRESSI VE RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 71 STRONGEST AREAS OF CONFLICT NON - RESPONSIVE ANALYTIC AL DRIVER TE LL AS K AMIABLE EXPRESSI VE RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 72 STRONGEST AREAS OF CONFLICT NON - RESPONSIVE ANALYTIC AL DRIVER TE LL AS K AMIABLE EXPRESSI VE RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 73 FLEX: “Style flex is the employment of appropriate interpersonal processes to achieve desirable outcomes.” Robert Bolton & Dorothy Bolton from the book Social Style/Management Style FLEX: NON RESPONSIVE AS K ANALY TICAL Strengths: ►Precise ►Systematic Weaknesses : ►Nit-Picking ►Inflexible Copyright © 1972 - 2014 Unified Vision Group all rights reserved 75 FLEX: NON RESPONSIVE AS K ANALY TICAL ►Be on time ►Give facts ►Fewer stories ►More formal ►Don’t exaggerate ►Allow their speed Strengths: ►Precise ►Systematic Weaknesses : ►Nit-Picking ►Inflexible Copyright © 1972 - 2014 Unified Vision Group all rights reserved 76 FLEX: AS K AMIA BLE RESPONSIV E Strengths: ►Supportive ►Easy Going ►Team Building Weaknesses : ►Conforming ►Permissive Copyright © 1972 - 2014 Unified Vision Group all rights reserved 77 FLEX: AS K AMIA BLE RESPONSIV E ►Listen! ►Affirm their ideas ►Be relaxed ►Invite opinion ►Engage often ►Slower pace Strengths: ►Supportive ►Easy Going ►Team Building Weaknesses : ►Conforming ►Permissive Copyright © 1972 - 2014 Unified Vision Group all rights reserved 78 FLEX: EXPRE SSIVE RESPONSIVE TE LL Strengths: ►Enthusiastic ►Imaginative ►Creative Weaknesses : ►Overbearing ►Unrealistic Copyright © 1972 - 2014 Unified Vision Group all rights reserved 79 FLEX: EXPRE SSIVE RESPONSIVE TE LL ►Be energetic ►Strong eye c’tact ►Use stories ►Know the dream ►Big picture first ►Fast paced Strengths: ►Enthusiastic ►Imaginative ►Creative Weaknesses : ►Overbearing ►Unrealistic Copyright © 1972 - 2014 Unified Vision Group all rights reserved 80 FLEX: NON RESPONSIV E DRIVE R TE LL Strengths: ►Determined ►Objective ►Focused Weaknesses : ►Domineering ►Unfeeling Copyright © 1972 - 2014 Unified Vision Group all rights reserved 81 FLEX: NON RESPONSIV E DRIVE R TE LL ►Be on time ►Strong eye c’tact ►Get to business ►Short & specific ►Highlight results ►Fast paced Strengths: ►Determined ►Objective ►Focused Weaknesses : ►Domineering ►Unfeeling Copyright © 1972 - 2014 Unified Vision Group all rights reserved 82 WHAT ARE YOU AIMING AT? NON - RESPONSIVE ANALYTIC AL AS K DRIVER Collaborator AMIABLE TE LL EXPRESSI VE RESPONSIVE Copyright © 1972 - 2014 Unified Vision Group all rights reserved 83 VISION “Amazon is willing to plant seeds and let them grow. We’re stubborn on Vision and flexible on details.” Jeff Bezos (Amazon.com) in Wired, 19.12.2012, pg 244 84 Copyright © 1972 - 2014 Unified Vision Group all rights reserved VISION “Simplicity is the ultimate sophistication.” Steve Jobs (Apple) in Wired, 19.12.2012, pg 233 85 Copyright © 1972 - 2014 Unified Vision Group all rights reserved Vision Strategy Projects Tasks 86 Copyright © 1972 - 2014 Unified Vision Group all rights reserved VISIO N Drive Deliver Define Distill Figure 2 Copyright © 1972 - 2014 Unified Vision Group all rights reserved V S P T VISIO N Vision Culture Mission Purpose Core Values & Attitudes Goals & Objectives Graphic 7 - Vision includes Culture.jpg Copyright © 1972 - 2014 Unified Vision Group all rights reserved VISIO N Executive Vision V Senior Mgt. Portfolio Vision Program Level Vision Project Level Vision V V V Team Member’s Vision Graphic 8 Copyright © 1972 - 2014 Unified Vision Group all rights reserved VISIO N Talk Walk Implied True Stated Actual Copyright © 1972 - 2014 Unified Vision Group all rights reserved VISIO N Talk Walk Implied True Stated Actual Copyright © 1972 - 2014 Unified Vision Group all rights reserved VISIO N Talk Walk Implied True Stated Actual Copyright © 1972 - 2014 Unified Vision Group all rights reserved VISIO N Talk Walk Implied True Stated Actual Copyright © 1972 - 2014 Unified Vision Group all rights reserved VISIO N Talk Walk Copyright © 1972 - 2014 Unified Vision Group all rights reserved VISIO N Talk Walk Implied True Stated Actual Copyright © 1972 - 2014 Unified Vision Group all rights reserved VISIO N Talk Walk Implied True Stated Actual Copyright © 1972 - 2014 Unified Vision Group all rights reserved 4D MODEL IS BUSINESS AGILE Drive Deliver V S P T Define Distill 97 Copyright © 1972 - 2014 Unified Vision Group all rights reserved DON’T ASSUME AGREEMENT Drive Deliver V S P T Define Distill 98 Copyright © 1972 - 2014 Unified Vision Group all rights reserved PREVENTING GROUPTHINK Drive Deliver V S P T Define Distill 99 Copyright © 1972 - 2014 Unified Vision Group all rights reserved OH, BY THE WAY… Drive Deliver Define Distill 100 Copyright © 1972 - 2014 Unified Vision Group all rights reserved V S P T TRADITIONAL CHANGE CONTROL Change Control Process happens here per Drive the PMBoK Deliver Define Distill 101 Copyright © 1972 - 2014 Unified Vision Group all rights reserved V S P T ONLY PART OF THE STORY Change Control Process happens here per Drive the PMBoK Deliver Define Distill 102 Copyright © 1972 - 2014 Unified Vision Group all rights reserved V S P T THE REST OF THE STORY Drive Deliver Define Distill 103 Copyright © 1972 - 2014 Unified Vision Group all rights reserved V S P T WARREN BUFFETT ON SUCCESS “…business schools reward difficult complex behavior more than simple behavior, but simple behavior is more effective.” Source: http://bankling.com/2009/warren-buffett-speaks-25-best-warren-buffett-quotes-on-his-strategies-investments-and-cheap-suits/ 104 Copyright © 1972 - 2014 Unified Vision Group all rights reserved The way to obtain and maintain simplicity is to identify and then stay laser focused on the vision 105 Copyright © 1972 - 2014 Unified Vision Group all rights reserved THE PRESSURE IS ON • Life is full of challenges and pressures Pressures X You are here 106 Copyright © 1972 - 2014 Unified Vision Group all rights reserved THE PRESSURE IS ON • Character counteracts at the personal level Pressures Character 107 Copyright © 1972 - 2014 Unified Vision Group all rights reserved THE PRESSURE IS ON • Vision counteracts at the Team level Pressures Vision 108 Copyright © 1972 - 2014 Unified Vision Group all rights reserved Flywheel of Change • The 4D Model is a flywheel – As you push a flywheel, at first it doesn’t appear to move – But, with each repetition, the wheel begins to move, almost imperceptibly – As you gain momentum, keeping the wheel moving takes less and less effort – Vision is the “axel” that keeps the flywheel in place 109 Copyright © 1972 - 2014 Unified Vision Group all rights reserved PROJECT SUCCESS ‘MUST HAVES’: 1. 2. 3. 4. Focus on Vision Have clear Definitions Distill clear Agreements Have clear, short plans and time frames for Delivery 5. Drive success with frequent, Social Style appropriate communication Copyright © 1972 - 2012 Unified Vision Group all rights reserved 110 THANK YOU! ARE THERE ANY QUESTIONS? Drive Deliver TED KALLMAN, PMP, CSM, CSP Define Distill Copyright © 1972 - 2014 Unified Vision Group all rights reserved 111 V S P T