how big is going `small`
Transcription
how big is going `small`
SIGHTINGS INSPIRING OBSERVATIONS FROM AROUND THE GLOBE / 2014 / ISSUE 1 / WWW.ANTHEMWW.COM HOW BIG IS GOING ‘SMALL’ growth at odds with positioning TRACKING CONSUMERS IN THE WILD online experiences in the offline world PUTTING YOUR MONEY WHERE YOUR MISSION IS corporations take on public issues A SUDDEN WASH OF WATERCOLOR / IN THIS ISSUE In this issue of ANTHEM SIGHTINGS, we take a look at how a few big brands are making their mark leveraging less traditional—yet equally impactful—strategies and tactics, and how several new product offerings are addressing today’s consumers’ specific functional needs. OUR COVER: This issue’s front cover was painted by one of Anthem’s very own graphic designers, Anne Tsuei. SIGHTINGS 2014 : 1 2 04 HOW BIG IS GOING ‘SMALL’ growth at odds with positioning 06 SIPPING THE WAY TO A BETTER YOU the next generation of functional beverages 07 PROTEIN TO THE PEOPLE energy for all 08 TRACKING CONSUMERS IN THE WILD online experiences in the offline world 10 PUTTING YOUR MONEY WHERE YOUR MISSION IS corporations take on public issues 12 A SUDDEN WASH OF WATERCOLOR SIGHTINGS 2014 : 1 3 BRANDING / HOW BIG IS GOING ‘SMALL’ growth at odds with positioning To stand out amongst other quick service restaurants and reinforce its “food with integrity” positioning, Chipotle chose to leverage a sponsored comedy series rather than a traditional marketing medium. I n November 2011, Patagonia famously put out a print ad telling consumers, “Don’t buy this jacket.” Since its inception, the Patagonia brand has stood for love of the outdoors. And with that love came a responsibility to actively protect the environment, which is equally part of the brand’s essence. Yet as the company grew, it was not lost on them that their success negatively impacted the environment. Hence, the ad campaign mentioned above and numerous other sustainable measures. The Patagonia example, though somewhat extreme, tees up the question of what brands should do when their growth seems counter to their positioning. Recently, we’ve seen examples from three successful brands that are investing in strategies that aptly reinforce their “small” positioning (local, small-scale production, and luxury) even as they grow. No one can dispute the growth and success of Starbucks with over 18,000 stores globally. Besides selling consistent quality coffee, the other key component of the brand’s positioning is to provide a comfortable, relaxing neighborhood hang out. However, as the company grew, appearing in neighborhood after neighborhood with basically the same environment and store SIGHTINGS 2014 : 1 4 experience, it began to seem big and corporate. To address this head on, the company is now focusing on store design to create a more local ambience. If the positioning is about a neighborhood hang out, then it makes perfect sense that the look of a store is unique to that neighborhood. That customization favors incorporating local culture and insights. In Japan, the flagship store in Dazaifu features more than 2,000 wooden rods that are woven into a diagonal pattern. The goal was to make the store feel natural and graceful to reflect the nearby Tenmangu shrine. In Mexico City, Starbucks leveraged insights about local consumer After rapidly expanding through a variety of distribution channels, Coach looks to recapture its former prestige by inviting high-end fashion influencers to tell their personal stories of Coach luxury. behavior to create more large-group seating areas. The strategy of localizing store design further bolsters the brand positioning. Playing in the same QSR industry is Chipotle, but with a very different positioning. Similar to Starbucks, the brand stands for more than quality food, it stands for “food with integrity,” which can be summarized as a respectful, sustainable approach to farmers, animals and the environment. Just as important as what they stand for is what they stand against—typical fast food and industrial farming. Chipotle is experiencing tremendous growth with 1,500 stores, revenues nearing $850 million and a stock market value of $15 billion. At least in size and scale they seem headed toward being a large fast food chain. To demonstrate that they are not the same, Chipotle uses non-traditional media to communicate their message. Recently, the company launched “Farmed and Dangerous,” a four-part comedy series running exclusively on Hulu. The show speaks to the brand’s beliefs in small-scale sustainable farming, but with minimal reference to the brand itself. This follows up on two successful animated videos, “The Scarecrow” in 2013 and “Back to the Start” in 2011. Chipotle is living and communicating its message of being different by using atypical marketing vehicles, ultimately substantiating its positioning. Finally, let’s take a look at Coach. They are positioned as accessible luxury and are currently evolving into a global lifestyle brand, with expanded accessories, clothing, and footwear. Coach has a tough balancing act with accessibility and luxury. Their distribution system is very much a model of accessibility, and has driven growth with a combination of retail stores, outlet stores, boutiques within department stores, e-commerce, and online presence on Amazon. However, that pervasive presence has tarnished the shine on its luxury halo and sales have suffered as a result. Coach is now refocusing on the luxury piece of its positioning by using influencers to increase its prestige factor. To reclaim its style credibility, Coach recently brought in Stuart Vevers as the brand’s new creative director, who brings high fashion marks from Mulberry and LVMH. His collection debuted at Fashion Week alongside higher end luxury brands. In addition, Coach launched a marketing campaign called “New York Stories,” which features models as well as other fashionforward artists and businesspeople to play up its signature style. It will be interesting to see if Coach is able to recapture its luxury status and, with it, continued growth. Regardless of whether you are managing a small, medium, or mega-brand, there are some key learnings and considerations from the examples above. New insights around your key consumer can help to shape your marketing strategy and choice of mediums. Think broadly about design (environment, videos, product, packaging, etc.) and how it can be leveraged to help communicate your positioning and message. Look to your positioning: it can provide guidance on what the brand is and what it is not, which may highlight a fresh approach for growth. / SIGHTINGS 2014 : 1 5 INNOVATION / SIPPING THE WAY TO A BETTER YOU the next generation of functional beverages D rinks and beverages providing benefits beyond hydration and refreshment have been around for decades. Think breakthrough product formulations and powerhouse brands like Gatorade, Red Bull and, more recently, Vitaminwater, which promise peak athletic performance, energy boosts and essential nutrients, respectively. Today’s time-crunched consumer is demanding even more benefits around beauty, health and wellness in convenient, on-the-go forms. As a result, beverage makers have been launching new drinks with specialized, unique ingredients touting new functionality. WHAT IT MEANS FOR MARKETERS With the growth of functional beverages and the breadth of their diverse benefits, it’s clear that consumers today are looking for increasingly convenient ways to do more than quench their thirst. But before launching a new cholesterol-lowering tea, marketers should ask themselves: “is this fulfilling an actual need with my target consumer? And is a beverage a credible and appealing format to deliver this benefit?” For each successful product there are likely just as many failures. But one thing is for sure: there is still plenty of untapped potential. / 1 2 3 Coca-Cola launched its first herbal drink Habu, in Thailand last summer. Habu is made with four herbs: roselle, licorice, luo han guo, and cogon grass – each with properties said to treat several health conditions including stomach inflammation, ulcers, and fevers. Habu’s packaging design features modern renderings of traditional clay containers used to brew herbal drinks. Brioni’s Healthy Morning prebiotic coffee claims to be the first coffee to provide digestive health benefits. This premium roast offers 4 grams of natural, prebiotic fiber per 12 ounce cup. Launched last May, Youthy Forever is the first juice drink made with Resveratrol and grape seed extract. Resveratrol, a natural antioxidant found in plants and a beneficial ingredient found in red wine, is known to promote skin health as well as protect against conditions such as cancer and heart disease. Grape seed extract has also been recognized for treating health problems, including those related to cholesterol, blood pressure, and circulation. The juice itself is 100% natural, made with pear, passion fruit, pineapple, and prickly pear. SIGHTINGS 2014 : 1 6 INNOVATION / PROTEIN TO THE PEOPLE energy for all H igh protein diets began with body-builders and athletes using scientifically designed products in the form of specially formulated powders, beverages, and bars. Then, the push for protein shifted to health-focused men and women for weight management. To address today’s busy lifestyles, protein messaging has evolved to a more popular benefit— energy. New campaigns in the media and products hitting the shelves are focusing on providing more energy via protein, not only for adults, but for teens and children as well. Spurring on consumer appeal and usage are familiar, everyday foods in convenient formats—portable bars, wraps and snacks— that everyone can fit into their schedules. products featuring protein’s ability to fuel everyone’s daily energy needs. Keep in mind, however, that while the desire for protein is becoming more widespread, targeting will be the key to success. Think about who the consumer target is and what their specific need is for protein and energy in the context of their lives. Is it to power through the day at work as it is for busy, time-crunched adults? Or is it to keep the kids energized in class or at soccer practice? Or do teens need sustained energy to study all night? Use language that is direct and speaks to their specific needs. And consider other product categories that may benefit from the energy protein provides to help different consumers pack more power into their day or night. / WHAT IT MEANS FOR MARKETERS Look for increased communication and SIGHTINGS 2014 : 1 7 TOP: The iconic “Got Milk?” national ad campaign has been replaced by the Milk Processor Education Program in favor of the new “Milk Life” campaign. The cross-platform campaign focuses its messaging toward those of all ages and emphasizes the power of protein providing energy in an emotional and inspirational tone. BOTTOM (LEFT TO RIGHT): New products on the shelf are calling out their protein front and center. Zbar Protein from Clif offers 5g of protein and is marketed toward “kids in motion.” Meanwhile, new Hormel Rev wraps are promising 14g of protein for active teens. Finally, Oscar Mayer is delivering a protein trinity for adults with P3, which is comprised of Kraft cheese, Oscar Mayer meat, and Planters nuts—working together to provide 13g of protein on-the-go. MARKETING / TRACKING CONSUMERS IN THE WILD online experiences in the offline world Companies like Shopkick are leveraging Apple’s new iBeacon technology to track consumer behavior within a retail environment, targeting offers specific to their exact location. C learly, privacy is a hot button these days and probably always will be. But what is also clear is that many consumers are willing to give up anonymity in exchange for added value, greater convenience, or extra savings. This is especially true in the online world, where most consumers expect their browsing history to be tracked, and in return they also expect a high degree of personalization in their online experiences. Further, e-tailers gladly customize the consumer’s experience because they know it leads to higher dollar rings and greater sell through. Moreover, companies like Google use browsing and search history to drive web ads. So if a consumer searches for “vacation packages in Mexico,” that consumer will likely start seeing web ads for Mexican travel. This form of marketing has been wellestablished in the online world, offering consumers not only personalized marketing content based on who they are, but also contextual content based on what they’re doing in that moment. But what about the offline world? How do marketers acquire the knowledge they need SIGHTINGS 2014 : 1 8 to personalize their marketing content and deliver it at just the right time? The following three companies are leading the way and showing how marketers will soon be able to track and measure their offline consumers like they do their online consumers today. The first example is a new in-store positioning system developed by Apple called iBeacon, which works with all iPhones running the latest operating system (iOS 7.0+). The iBeacon system is enabled through the use of low-powered transmitters (iBeacons) that pinpoint the location of a consumer to within a few feet. Using these transmitters, While Disney’s MyMagic+ band offers a slew of conveniences to their visitors, Disney also benefits from the real-time data it generates on park operations and purchase habits. retailers build store zones through a process called “geo fencing,” which allows them to know when a consumer enters and leaves a particular area. Thus, with iBeacon retailers would know, for example, that a consumer has been studying the detergent shelf for the past five minutes and may need an incentive to close the deal. In this case, the retailer could push a message to the consumer offering them a personalized deal. While Apple and other companies like Shopkick are focused on tracking consumer behavior within a retail store, the Seattlebased startup Placed is taking a different tack: tracking consumers wherever they go physically. Using the GPS capability built into every smartphone, Placed tracks the movement of its users 24 hours a day. These consumers, who have downloaded the Placed app and answered a set of basic demographic questions, earn prizes while generating a massive trove of data that can be mined for consumer insights. Placed would be able to tell a grocer, for example, which of its demographic groups are more likely to visit external bakeries, natural food stores and independent florists, helping that grocer understand where it’s losing shopper conversion. Finally, the value of consumer tracking goes well beyond the retail world. Disney, which is reportedly investing a billion dollars in a proprietary consumer tracking system, is a perfect example. The platform, called MyMagic+, is being tested with consumers now. Guests wear a wristband, which serves as their park pass, their hotel room key, and even as a payment account for goods and services. On top of that, Disney has added a reservation system, allowing guests to reserve a limited number of “must do” activities, which can be rescheduled on the fly through park kiosks or through the “My Disney Experience” mobile app. This app can also be used to make dining reservations and offers real-time queue information. The benefits to Disney are many. This system reports real-time information on ride demand and usage, food and souvenir consumption, SIGHTINGS 2014 : 1 9 and generally where guests are located in the park, allowing Disney to respond in real time. Guests can also provide Disney with key demographic information like age and gender, giving the company a detailed view of which guests are doing what while enjoying their Disney experience. In return, Disney can continually improve their operations, marketing programs, and selling efforts in the future. The implications for marketers are several. First, the type of data we’ve grown accustomed to in the online world—like customer visits, engagement and loyalty— will soon be available in the real world, making it easier to improve customer experiences and increase conversion rates. Second, the era of Big Data is surely here to stay. If you haven’t developed your strategy for leveraging the full power of your data, wait no longer. Finally, now is also the time to begin testing these emerging platforms so that your organization can learn and grow as these technologies evolve. / MARKETING / PUTTING YOUR MONEY WHERE YOUR MISSION IS corporations take on public issues After CVS announced it would stop selling tobacco products in all of its stores by October 2014, social media helped spread the word with Twitter posting over 139,000 mentions on the first evening the news broke. I ncreasingly, companies and brands are focusing on their mission and purpose as a way to elicit positive consumer engagement, press and, hopefully, add to the bottom line. This is especially true today, given the growing consumer base of Millennials who are continuing to look to companies small and large to make purpose a mainstay of their business models and marketing plans. Recently, we’re witnessing a change in how corporations are delivering against their missions and purpose statements, with a few corporations pushing the envelope. Rather than just sponsoring non-profit organizations and charities, these companies are choosing to go further by investing in broader public issues that align and support their company’s mission, such as public health and minimum wage. In doing so, they are doing more than just garnering press attention—they are differentiating themselves by re-grounding consumers in their corporate missions and positioning their companies to be part of larger conversations important to their target audiences. CVS/pharmacy gained headlines earlier this year when it announced that it would move SIGHTINGS 2014 : 1 10 to end tobacco product sales in its stores by October 2014 in an effort to truly live up to its company’s purpose: to help people on their path to better health. CVS is looking to address the widespread public health issues stemming from tobacco smoke straight on, rather than through simply partnering or donating to health-oriented organizations and non-profits. CEO Larry Merlo stated that the decision allows the company to take another step towards changing the frame of reference for its business: “It’s the right time and the right decision to remove cigarettes and tobacco products from our store shelves, positioning us for a growing role in the health care delivery system.” The investment to support that mission equates to a loss of about $2 billion from the pharmacy chain’s tobacco shoppers. By being the first major retail pharmacy to make such a move, CVS received widespread press and consumer engagement. On the evening of the announcement, there were over 139,000 tweets on Twitter mentioning “CVS” and more than 10,000 hash tag mentions of #CVSquits. Its actions have garnered commendation from the White House and will also likely win favor amongst its health-forward consumers, but the move also has received criticism. Some simply see it as a poor business move; others are more skeptical, surmising that the investment cost will be passed on to consumers. Still others say the move is insignificant (representing less than 2 percent of sales) in the greater context of the company’s other product offerings. Nevertheless, CVS believes that its decision will help the company solidify its commitment to guiding its consumers towards better health and lead the company toward growth. Gap Inc. was another corporation to step into the spotlight when CEO Glenn Murphy announced to the public—in the midst of the minimum wage debate in the Capitol—that he was raising the minimum wage for its U.S. employees to at least $9 an hour beginning June this year and to $10 an hour by June of 2015. In an email Murphy sent out to the Gap community (see below), he cited a promise the company’s cofounder Don Fisher made to “do more than sell clothes,” saying that the move was strictly an investment in their store associates, the face of the company to consumers: “The people in our company who engage directly with our customers carry an incredible responsibility. Our success is a result of their hard work, love of fashion and commitment.” The move will affect about 65,000 employees across all Gap brands. Similar to CVS, Gap is benefiting from garnering valuable press for the bold move— President Barack Obama paid a visit to the NYC Gap store soon after the announcement was made and Starbucks CEO Howard Schultz has since publicly endorsed raising the minimum wage, as well. At the same time, however, there are potential downfalls to the move. Despite Gap’s claim that this move would not financially impact consumers, some are skeptical. In addition, the decision could draw increased scrutiny of Gap’s labor practices. Ultimately, Gap hopes their investment will encourage loyalty among its employees and consumers. Each of these examples show how large corporations are taking a stand and investing SIGHTINGS 2014 : 1 11 in significant public issues that align to their mission and values. By doing so, they are receiving invaluable consumer engagement and press—albeit both positive and negative—and are also being given the opportunity to engage with the public and consumers about their respective company’s broader purpose. In addition, with more companies choosing to make an impact on a wider variety of public issues, they are also being given the opportunity to become influencers in the broader context of consumers’ lives and connect with consumers via avenues beyond their products and services. Marketers who are looking for an opportunity to strengthen and differentiate their brand’s presence in the marketplace, as well as reinforce their brand’s purpose with consumers may want to consider investing and supporting public issues that align closely to their mission statements. However, these decisions should be made with extensive consideration to your target consumers, the pros and cons of each side, and the side effects of taking such a stance. If done successfully, championing public issues that align strongly to your company’s purpose may turn your current consumers into loyalists and at the same time grab the attention of new consumers who may view your company in a new light. / DESIGN / A SUDDEN WASH OF WATERCOLOR W atercolor-inspired designs are on the rise. Although the medium has been widely used in marketing over the decades and has popped up at various times in many categories, watercolors seem to be making a sweeping resurgence. Brands around the globe are applying brushes to a wide range of communication including print, packaging, and digital design, and incorporating these fluid and luminous creations. So why the sudden wash of watercolor? What is it about this classic medium that’s so appealing today? From a purely visual standpoint, watercolors have a brilliance and clarity that other paints can often lack. This is largely due to the fact that they are transparent and get their color from light bouncing off the paper behind them. As a result, watercolors look as if they are lit from within. The medium is also dependent on the spontaneous behavior of water itself, which creates lines, shapes, and shades that are uniquely fluid and organic. From a communication perspective, these combined visuals effects convey warmth, originality, and craftsmanship. The medium naturally lends itself to capture the essence of ideas rather than realistic detail, which, in turn, engages the imagination. One can start to see how watercolors’ unique strengths can complement certain marketing messages and be an effective way to connect with consumers today. > RIGHT: The Aquarelle Estate from New Zealand is a new brand of wine designed to be identifiable and unique enough to stand out in a cluttered international market. SIGHTINGS 2014 : 1 12 SIGHTINGS 2014 : 1 13 DESIGN PRINT Photography and illustration are combined in a recent editorial for Genlux, a magazine devoted exclusively to luxury and beauty. Entitled “Far, Far Away,” the final art seamlessly blends real models and fashion items with watercolor backdrops to create a tour through fantasy locations. The watercolors distinctly conjure the richness, creativity and playfulness associated with children’s storybooks and accentuates the style of the apparel. Artist Kareem Iliya has been commissioned by an impressive list of global luxury brands, to bring their products to life through watercolor (not pictured). Her works have been featured in publications worldwide including the NY Times, W magazine, Harper’s Bazaar, the New Yorker and Vogue. Her watercolors are elegantly simple, one-of-a-kind interpretations of icons; each underscoring the brand’s distinction, beauty and craftsmanship. SIGHTINGS 2014 : 1 14 PACKAGING CPG brands globally are embracing watercolors and their unique way of resonating with consumers by incorporating the style in illustrations and package design. While some employ calm, subdued splashes of color, others seem to be adding a fresh spin with super-saturated, vibrant punches. Both approaches reinforce the products’ hand-made / crafted / premium aspects. While white packaging has been a popular trend in recent years, it risks appearing sterile or generic. However, watercolors complement white particularly well – the white becomes the perfect “canvas.” TOP: Les Délices de Michèle – a brand of authentic sweet treats from Quebec that highlights North Shore berries as their key ingredients and claims to awaken the taste buds. BOTTOM: Carr & Sons of Ireland – a brand of quality seafood with artwork that reflects freshness and the skill in which the company uniquely fillets, cures, smokes and marinates every item. SIGHTINGS 2014 : 1 15 DESIGN MOBILE APPS A new iPhone app called Waterlogue replicates the actual painting process, layer by layer like a real artist, and simulates the spreading and bleeding of pigment onto the canvas. Now smartphone users don’t need to know how to paint to create beautiful watercolor images – the hard edges of each photo wash away down to their fluid, idealized essence. WEB Web designers have been adopting the watercolor style too, and for good reason. Watercolor is a great way to add depth and color. While websites can often be content heavy and complex, watercolor can give a site an original, authentic feel and a necessary light touch that distinguishes it from the competition. Watercolor in web design is popping up in a variety of ways; whether it’s the main graphic of the site for big impact (e.g. Evolution Fresh, RIGHT) or used for more subtle and unexpected details. It engages visitors, which can help hold attention and drive sales. WHAT DOES THIS MEAN FOR MARKETERS? As the examples show, when used right, the brilliance and spontaneity of watercolors can engage an audience with a look that’s lively, warm and original. They can capture a consumer’s attention and imagination, while bolstering the craftsmanship of a product. They can accentuate a brand’s essence and differentiate it in a highly competitive landscape. However, watercolors aren’t for everyone. Marketers need to carefully consider a brand’s attributes and personality to determine if they align with the natural strengths of this art medium. / SIGHTINGS 2014 : 1 16 CREDITS WORKS CITED: Photo: Hormel. http://hormel.com/Brands/HormelRevWraps.aspx. A SUDDEN WASH OF WATERCOLOR HOW BIG IS GOING ‘SMALL’ Photo: Oscar Mayer. http://photos.prnewswire.com/featured/prnthumbnew/20140224/CG69927. New York Magazine, The Cut. “New York Fashion Week in Watercolor.” September 17, 2012. http://nymag.com/thecut/2012/09/ new-york-fashion-week-in-watercolor/slideshow/2012/09/16/the_illustrated_collections/. Chipotle. Date accessed: March 25, 2014. http://www.chipotle.com. Coach. Date accessed: March 24, 2014. http://www.coach.com. Cohen, Noam. “Chipotle Blurs Lines With a Satirical Series About Industrial Farming.” The New York Times, January 27, 2014. http:// www.nytimes.com/2014/01/27/business/media/chipotle-blurs-lineswith-a-satirical-series-about-industrial-farming.html. Gustafson, Krystina. “From overexposed to on-trend: Coach bets on fashion.” CNBC, February 5, 2014. http://www.cnbc.com/ id/101385251. TRACKING CONSUMERS IN THE WILD “MyMagic+ for Walt Disney World Annual Passholders.” Walt Disney World. Date accessed: March 24, 2014. https://disneyworld.disney. go.com/plan/my-disney-experience/passholder/ Dockterman, Eliana. “Now Disney Can Track Your Every Move with NSA-Style Wristbands.” Time, January 2, 2014. http://entertainment. time.com/2014/01/02/disney-nsa-style-magic-bands-theme-park/ Genlux magazine. “Far, Far Away.” Spring / Summer 2013. http:// www.genlux.com/far-far-away-by-daniel-castro-katie-rodgers/. Iliya, Kareem. Date accessed: March 20, 2014. http://kareemiliya. com/KAREEMILIYA/INTRO.html. Lindquist, Diane. “The Aquarelle Estate.” The Dieline, November 5, 2013. http://www.thedieline.com/blog/2013/11/5/the-aquarelleestate.html Starbucks. Date accessed: March 24, 2014. http://www.starbucks. com. Gottipati, Hari. “With iBeacon, Apple is going to dump on NFC and embrace the internet of things.” Gigaom, September 10, 2013. http://gigaom.com/2013/09/10/with-ibeacon-apple-is-going-todump-on-nfc-and-embrace-the-internet-of-things/ Stinson, Liz. “With Stunning New Stores, Starbucks Has a New Design Strategy: Act Local.” Wired, January 8, 2014. http://www.wired.com/ design/2014/01/starbucks-big-plan-to-be-your-cozy-neighborhoodcoffee-shop/#slideid-386901. Griffith, Erin. “Consumer hate in-store tracking (but retailers, startup and investors love it).” CNNMoney, March 24, 2014. http://tech. fortune.cnn.com/2014/03/24/consumers-hate-in-store-tracking-butretailers-startups-and-investors-love-it/ Photo: Chipotle. http://farmedanddangerous.com/. Grobart, Sam. “Apple’s Location-Tracking iBeacon is Poised for Use in Retail Sales.” Bloomberg Businessweek, October 24, 2013. http:// www.businessweek.com/articles/2013-10-24/apples-locationtracking-ibeacon-poised-for-retail-sales-use Tinrocket, LLC. “Waterlogue.” March 20, 2014. http://www.waterlogueapp.com. Palmeri, Christopher. “Disney Bets $1 Billion on Technology to Track Theme-Park Visitors.” Bloomberg Businessweek, March 7, 2014. http://www.businessweek.com/articles/2014-03-07/disney-bets1-billion-on-technology-to-track-theme-park-visitors#r=read Photo: The Aquarelle Estate. http://www.thedieline.com/ blog/2013/11/5/the-aquarelle-estate.html. Placed . “About.” Date accessed: March 24, 2014. http://www. placed.com/about/about. Photo: Carr & Sons of Ireland. http://www.thedieline.com/ blog/2013/10/2/carr-and-sons.html. Photo: Waterlogue app. “Youthyforever: What’s Inside.” Youthyforever. Date accessed March 13, 2014. http://www.youthyforever.com. Robison, Peter. “Tracking Every Move You Make–for a $5 Gift Card.” Bloomberg Businessweek, February 14, 2014. http://www. businessweek.com/articles/2014-02-14/tracking-every-move-youmake-by-gps-for-a-5-gift-card-without-that-nsa-taint Berry, Donna. “On the cusp of a healthy beverage boom.” Food Business News, July 8, 2013. http://www.foodbusinessnews.net/ articles/news_home/Consumer_Trends/2013/07/On_the_cusp_of_a_ healthy_bever.aspx. Staggs, Tom. “Taking the Disney Guest Experience to the Next Level.” Disney Parks Blog, January 7, 2013. http://disneyparks.disney. go.com/blog/2013/01/taking-the-disney-guest-experience-to-thenext-level/ Photo: Coca-Cola Company. http://www.coca-colacompany.com/ coming-together/introducing-habu-herbal-drink-debuts-in-thailand. Photo: Shopkick. http://www.shopkick.com/shopbeacon. Photo: Coach. http://www.coach.com/online/handbags/genWCM10551-10051-en-/Coach_US/StaticPage/freja_beha?LOC=nys. SIPPING THE WAY TO A BETTER YOU “Anti-Aging, Anti-Cancer Juice.” Refrigerated and Frozen Foods. October 17, 2013. http://www.refrigeratedfrozenfood.com/articles/87301anti-aging-anti-cancer-juice. “Brioni’s: Healthy Morning.” Brioni’s. Date accessed March 13, 2014. http://www.brionis.com/healthymorning/. Photo: Brioni. http://www.brionis.com/healthymorning/. Photo: Youthy. http://www.youthyforever.com/. PROTEIN TO THE PEOPLE Clif Bar & Company. (2014). New CLIF Kids’ Snack Bar Makes Portable Protein Delicious, Nutritious. [Press Release], Retrieved from http://www.businesswire.com/news/home/20140312005519/ en/CLIF-Kids%E2%80%99-Snack-Bar-Portable-Protein-Delicious#. U07NBeZdUhM. Hormel Foods. (2014). Hormel Foods Energize the Protein-Based Snack Category with the Launch of Hormel® Rev® Wraps. [Press Release], Retrieved from http://www.hormelfoods.com/Newsroom/ Press-Releases/2013/07/20130717. Oscar Mayer. (2014). The Oscar Mayer Brand Introduces P3 Portable Protein Pack, a Groundbreaking Alternative to Gels, Powders and Bars. [Press Release], Retrieved from http://www.prnewswire.com/ news-releases/the-oscar-mayer-brand-introduces-p3-portableprotein-pack-a-groundbreaking-alternative-to-gels-powders-andbars-246857941.html. Schultz, E.J. “‘Got Milk’ Dropped as National Milk Industry Changes Tactics.” AdAge, February 24, 2014. http://adage.com/article/news/ milk-dropped-national-milk-industry-tactics/291819/. Photo: Walt Disney Co.. https://disneyworld.disney.go.com/plan/mydisney-experience/bands-cards/. PUTTING YOUR MONEY WHERE YOUR MISSION IS Berthiaume, Dan. “Report: CVS tobacco decision spurs social media discussion.” Chain Store Age, February 6, 2013. http://chainstoreage.com/article/report-cvs-tobacco-decision-spurs-social-mediadiscussion. Bruce, Mary. “President Obama Visits NYC, Takes Surprise Shopping Trip to the Gap.” ABC News, March 11, 2014. http://abcnews. go.com/blogs/politics/2014/03/president-obama-visits-nyc-takessurprise-shopping-trip-to-the-gap/. CVS Caremark. “This is the right thing to do.” Date accessed: March 12, 2014. http://info.cvscaremark.com/cvs-insights/cvs-quits. Lobosco, Katie. “Starbucks CEO backs minimum wage raise.” CNN Money, March 20, 2014. http://money.cnn.com/2014/03/19/news/ companies/schultz-minimum-wage/. Murphy, Glenn. “A Message from Glenn,” Gap.com. Date accessed: March 12, 2014. http://bananarepublic.gap.com/Asset_Archive/ BRWeb/content/0007/702/228/glenn_message.html. Murphy, Glenn. “Gap is doing more….” In an email communication to the Gap community (email list). Date received: March 11, 2014. Photo: Milk Processor Education Program. http://milklife.com/fun. Photo: John Phelan (Creative Commons). Photo: Clif Bar & Company. http://www.clifbarstore.com/products/ clif_kid/clif_kidzprotein. Photo: Email message from Gap, Inc. to the Gap community. SIGHTINGS 2014 : 1 17 Les Délices de Michèle. Date accessed: March 20, 2014. http://www. lesdelicesdemichele.com/index.html. Carr & Sons of Ireland. Date accessed: March 20, 2014. http://www. carrandsons.ie/our-products. Evolution Fresh Inc. Date accessed: March 20, 2014. http://www. evolutionfresh.com/en-us/our-story. Photo: Genlux magazine. Photo: Les Délices de Michèle. http://www.lesdelicesdemichele.com/. Photo: Evolutionfresh.com. Anthem is a global creative agency that actively connects brands with people by amplifying desirability—creating an insatiable thirst for brands from package design to brand campaign. Anthem sells brands to drive brand performance. Anthem is part of the brand development group of SGK (NYSE: SGK), formerly marketed as Schawk, Inc. For more information visit: http://www.anthemww.com. ©2014 Schawk, Inc. All rights reserved. No part of this work may be reproduced in any form without written permission from the copyright holder. Schawk is a registered trademark of Schawk, Inc. The Schawk and BLUE logos are trademarks of Schawk, Inc. The SGK, Anthem and Brandimage logos are servicemarks of Schawk, Inc. All other trademarks are the property of their respective trademark owners. https://www.linkedin.com/company/anthemww http://www.facebook.com/AnthemWorldwide http://www.twitter.com/anthemww http://www.youtube.com/anthemww / CONTACT: Nanda Sibol Senior Director Brand Strategy nanda.sibol@anthemww.com SIGHTINGS 2014 : 1 18