Surgical Booking Reference Guide
Transcription
Surgical Booking Reference Guide
Surgical Booking Request Office Reference Guide Purpose: This reference guide is intended for Physicians & office staff. It contains information regarding the Surgical Booking Request and the OR booking rules. Recipient: Physicians & office staff who are responsible for booking surgical or operating room procedures. Contents Page 1 Surgical Booking Reference Guide 2 2 Policy and Procedures 2 3 Surgical Booking Request (SBR) Form and Location 2 4 Surgery Specific Forms 3 5 Getting Started 3 6 How to fill out the SBR form 4 7 Contact List 9 8 Frequently Asked Questions (FAQ’s) 10 Appendices Appendix A Surgical Booking Request (SBR) form 11 Appendix B Booking Flow Diagram 12 Appendix C Total Hip Joint Surgery Request form- Hips 13 Appendix D Total Joint Surgery Request Form 14 Knees/Shoulder/Elbow/Ankle Appendix E FMC Spine Surgery Request Form (2 sides) 15 Appendix F Creutzfeldt Jacob Disease (CJD) Risk Assessment Tool 17 Generated: 2011-02-25 Source: CAL ORIS Internal: Training-Manuals Page 1 of 17 Disclaimer: This report is confidential. If received in error, notify Surg Svcs Office at 403.944.2433 Surgical Booking Reference Guide The Surgical Booking Reference Guide provides information to assist in booking a surgical patient. Electronic links to this Reference Guide can be found on: The External Web Site at: http://www.calgaryhealthregion.ca/surgicalservices/surgeon_offices.html http://www.calgaryhealthregion.ca/surgicalservices/nhsf.html The Internal Web Site at: http://iweb.calgaryhealthregion.ca/surgicalservices/data_analytics.html Click Information for Surgeon Offices box Policy and Procedure The Alberta Health Services (AHS) Calgary zone has 2 policies that apply specifically to surgeon offices submitting elective surgical bookings. Electronic links to these policies can be found on: Internal Web Site. 1. Policy 0-47 Schedule Elective Block Release http://iweb.calgaryhealthregion.ca/surgicalservices/or_policies/O_47%20.pdf 2. Policy 0-48 OR Booking Release http://iweb.calgaryhealthregion.ca/surgicalservices/or_policies/O_48.pdf Paper copies may be requested via the Surgical Booking Office, but will be current to the date distributed to the office. Surgical Booking Request Form and Location The Surgical Booking Request Form (SBR) number 101882 (2011/02) is available in two formats, a triplicate hard copy paper form and an electronic form. Electronic forms are filled out via the computer and 3 copies are printed off. Triplicate hardcopy paper forms are filled out by hand using legible printing and black ink. Triplicate hardcopy paper forms are available from Data Management (DDM) forms provider or site location. Electronic links to the form can be found on: The Internal Web Site at: http://iweb.calgaryhealthregion.ca/surgicalservices/data_analytics_forms.html The External Web Site at: Information and documents for Surgeons’ Offices can be found in both.doc and .pdf files: http://www.calgaryhealthregion.ca/surgicalservices/surgeon_offices.html In the 'Document' column as link ' OR Booking Request Form - Microsoft Word'. In the 'Document' column as link ' OR Booking Request Form - Adobe PDF' Information and documents for Information for Non-Hospital Surgical Facilities can be found in a .doc files: http://www.calgaryhealthregion.ca/surgicalservices/nhsf.html In the 'Form column as link ' Surgical Booking Request Form '. Surgery Specific Forms Surgery specific forms have been created to facilitate the surgical booking process for all total joint replacement arthroplasties, all spinal surgery procedures and all patients with CJD precautions. Electronic links to the forms can be found on: Generated: 2011-02-25 Source: CAL ORIS Internal: Training-Manuals Page 2 of 17 Disclaimer: This report is confidential. If received in error, notify Surg Svcs Office at 403.944.2433 The External Web Site at a. CJD Risk Assessment Tool http://www.calgaryhealthregion.ca/surgicalservices/suites_forms/surgeon_offices/cjd_ri sk_assessment_tool.pdf b. Total Hip Joint Surgery Request http://www.calgaryhealthregion.ca/surgicalservices/suites_forms/surgeon_offices/total _hip_joint_surgery_request.pdf c. Total Joint Surgery Request Form (Knee/Shoulder/Elbow/Ankle) http://www.calgaryhealthregion.ca/surgicalservices/suites_forms/surgeon_offices/total _joint_surgery_request.pdf d. FMC Spine Surgery Request Form http://www.calgaryhealthregion.ca/surgicalservices/suites_forms/surgeon_offices/fmc _spine_surgery_request.pdf The Internal Web Site at: http://iweb.calgaryhealthregion.ca/surgicalservices/data_analytics_forms.html Printed copies are available from Site Specialty Nurse Clinician. Getting Started All patients who have made a decision to have surgery must have their surgical booking package submitted for inclusion on the AHS Waitlist. All submissions to the Site Admitting departments must consist of original documents, or triplicate form copies, faxed copies are not accepted by Admitting. There are two options for waitlist submission: 1. Date for Surgery Confirmed The Surgical Office completes the Surgical Booking Package and submits it to the Site Admitting department. The Surgical Booking Package consists of original copies of the following: a. Surgical Booking Form: 2 copies of printed electronic form OR White and yellow pages of hardcopy triplicate formb. Consent - complete and signed c. History and Physical d. Physician’s Orders for Treatment e. Additional Surgery Specific forms as required: Creutzfeldt Jacob Disease (CJD) Risk Assessment Tool Total Hip Joint Surgery Request Total Joint Surgery Request form Knee/Shoulder/Elbow/Ankle FMC Spine Surgery Request Form f. Pre Anesthetic form for RGH, FMC and Women’s Health patients. The Surgical Office retains the following for reference/use: a. Surgical Booking Form. 1 copy of printed electronic form OR Green page of hardcopy triplicate form 2. Date For Surgery Has Not Been Decided Generated: 2011-02-25 Source: CAL ORIS Internal: Training-Manuals Page 3 of 17 Disclaimer: This report is confidential. If received in error, notify Surg Svcs Office at 403.944.2433 The Surgical Office submits the following to the Site Admitting department: a. Surgical Booking Form: 2 copies of printed electronic form OR White and yellow pages of hardcopy triplicate form b. Any portions of the booking package that have been completed Once a date for surgery has been confirmed: The Surgical Office will update their copy of the SBR with the procedure date and re-submit the SBR and a complete Surgical Booking Package to the Site Admitting department. The Surgical Office retains the following for reference/use: Surgical Booking Form: 1 copy of printed electronic form OR Green page of hardcopy triplicate form How to fill out the Surgical Booking Request Form Please type or print legibly. All date fields are entered in YYYY/MON/DD format. All phone numbers must include area code. RHRN, Encounter # and Date Admitting Received fields completed by Admitting Department. A. Site: State the physical Site (location) that the surgery will be performed at (eg: ACH, Banff, Canmore, FMC, High River, PLC, RGH). B. Date /submitted: Enter the Date that the surgical booking request form is submitted C. Admitting Surgeon’s Name: Enter the Surgeon’s last name and first name. Admitting Surgeons’s Phone: Enter Surgeon’s Office phone number. Patient Information D. Surname, First, Middle: Enter the patient’s Full Name. Age: Enter patient’s age. DOB: Enter patient’s date of birth. Gender: Enter patient’s gender. E. Address, City, Province, Postal Code, and Phone Numbers: Enter the patient’s Primary Address and Phone contact information. F. PHN#: Enter the patient’s Provincial Health Care number. Generated: 2011-02-25 Source: CAL ORIS Internal: Training-Manuals Page 4 of 17 Disclaimer: This report is confidential. If received in error, notify Surg Svcs Office at 403.944.2433 G. Parent(s): If the patient is a minor, enter the Parent(s) name(s) and Phone contact information. H. Legal Guardian: If the patient has a Legal Guardian assigned to them, enter the legal guardian’s contact information and their Relationship to the patient. I. WCB: If the surgery is being claimed under Workman Compensation Board (WCB), check the Yes box, and enter the WCB Claim Number. J. Patient Available On Short Notice: If the patient is available on Short Notice (within 1-2 days) check the Yes box. K. Patient Unavailable Dates: If the patient is Unavailable within certain dates, please enter these dates in the From and To box L. Admitting Physician: Enter the Admitting Physician’s name. This is usually the Surgeon performing the Surgery. For the DI departments, this may be the radiologist. M. Cancer: If cancer is confirmed by previous tests and if this operation is related to this confirmed cancer diagnosis, check the Yes box. If cancer is not confirmed, check the No box. N. Cancer Suspected: If cancer is suspected, but has not yet been confirmed, and if this operation is related to this possible cancer diagnosis, check the Yes box. If cancer is not suspected, check the No box. O. Family Physician: Enter the patient’s Family Physician’s name. P. Provisional Diagnosis: Enter the Provisional Diagnosis as determined by the Surgeon. Q. P-CATS Dx Cd: Enter the P- CATS (Paediatric Canadian Access Targets for Surgery) Diagnosis Code. This is a Mandatory Field for ACH Paediatric patients only. R. Discharge Destination: Enter the Discharge Destination, if patient is not being admitted to hospital post surgery. S. Signature Designation: Enter the Signature/Designation of the person completing Patient Information section. T. Date: Enter date section completed. Generated: 2011-02-25 Source: CAL ORIS Internal: Training-Manuals Page 5 of 17 Disclaimer: This report is confidential. If received in error, notify Surg Svcs Office at 403.944.2433 Booking Information a. Preferred Surgery Date/ Time: Must be completed for scheduled procedures with surgical dates that are less than 6 weeks from date submitted. Leave blank if date unknown. b. Decision Date for Surgery: Enter the date that the surgeon and the patient decide that surgery is the treatment option. Note: Forms will be returned by the Admitting Department if this field is not completed. c. Referring MD: Enter the name of the referring MD. (family physician, General Practitioner (GP), Specialist or alternate surgeon). d. Referral Date to Surgeon: Enter the date that the referral was made to the surgeon by the referring MD. e. Admit Category All patients requiring scheduled surgical procedures are categorized preoperatively into 2 categories: Elective or Urgent. Check the correct admit category. Elective Admit Category: The Elective admit category applies to those cases that can wait 43 days or longer without any anticipated harm to the patient. Urgent Admit Category: The Urgent admit category is divided into sub categories defined by the time frame, in days, within which the surgery must be performed. • Urgent within 3 day • Urgent within 7 days • Urgent within 14 days • Urgent within 28 days • Urgent within 42 days f. P-CATS Priority Cd: Enter the P- CATS (Paediatric Canadian Access Targets for Surgery) Priority Code. This is a Mandatory Field for ACH Paediatric patients only. g. Admit Type: Check one applicable Admit Type. If the patient requires pre hospitalization, enter the number of hospital days required. h. Pre-Op Assessment Referral: If pre-operative assessment required check both the Yes box and check Referral Type. i. Procedure Information: Procedure Code 1: Enter the OR Manger Procedure mnemonic code, if known. Procedure 1 Description: Enter the Surgeon’s description of the surgical procedure. Procedure 1 Laterality: Check the appropriate box, if the surgery involves a paired organ, limb or structure. If no laterality involved, leave blank. Procedure 1 Surgeon: Enter the name of the Surgeon booking case. Procedure 1 Skin To Skin Time: Enter the time, in minutes, required to perform the actual surgical procedure. Skin to Skin time does not include set up, anesthesia and/or clean up time. Procedure 1 Insured Procedure: If not covered by AHS, check No box. Generated: 2011-02-25 Source: CAL ORIS Internal: Training-Manuals Page 6 of 17 Disclaimer: This report is confidential. If received in error, notify Surg Svcs Office at 403.944.2433 Procedure 2 Code: Enter the same information as Procedure 1 if a second procedure is to be performed by the same surgeon. Procedure 3 Code: Enter the same information as Procedure 1 if a third procedure is to be performed by the same surgeon. ***If a second or additional procedure is to be performed by a different surgeon (surgeon #2), on the same patient on the same day, surgeon #2’s office must complete a separate surgical booking request form. Both surgeon offices must add the following comment “To be done with Dr. X” under the Special Medical Concerns/Needs/Allergies box. Admitting and OR booking will match these bookings together. j. Special O.R. Equipment/Prosthesis: Enter any Special OR equipment and Prosthesis requests required for the surgery. Special OR equipment and Prosthesis requests must be made at least 5 working days prior to the surgery date. k. Special Medical Concerns/Needs/Allergies: Check the appropriate box and/or document additional Special Medical Concerns/Needs/Alllergies in the box provided. Autologous Blood: Check if the patient is donating their own blood prior to the procedure ARO: Check if the patient is confirmed to have Antibiotic Resistant Organisms. CJD Precautions: Check if Creutzfeldt Jacob Disease precautions are required. Latex Allergy: Check if patient has allergy to latex. Diabetes: Check if patient is diabetic and document diabetic type, if known, in Special Medical Concerns/Needs/Allergies field. M.H.: Check if Malignant Hyperthermia is a medical concern. BMI: Enter BMI value, optional field. Note: If a second procedure is to be completed by a second Surgeon at the same time, please note this in this box (see i above). l. Signature Designation: Enter the Signature/Designation of the person completing Booking Information section. m. Date: Enter date section completed. Generated: 2011-02-25 Source: CAL ORIS Internal: Training-Manuals Page 7 of 17 Disclaimer: This report is confidential. If received in error, notify Surg Svcs Office at 403.944.2433 O.R. Booking Office/Admitting Office Use Only This box is to be completed only by O.R Booking Office/Admitting. Do not enter any information in this area. Generated: 2011-02-25 Source: CAL ORIS Internal: Training-Manuals Page 8 of 17 Disclaimer: This report is confidential. If received in error, notify Surg Svcs Office at 403.944.2433 Contact List Surgical Booking Office Site Phone Fax orisbusinessgroup@albertahealthservices.ca Regional Contact ACH Email Addresses 403-955-2881 403-955-2899 ach.orbookingclerks@albertahealthservices.ca 403-270-0239 fmc.orbookingclerks@albertahealthservices.ca 403-955-2885 FMC 403-944-1376 403-944-4055 403-944-8702 PLC 403-943-4695 403-943-4599 plc.orbookingclerks@albertahealthservices.ca RGH 403-943-8826 403-943-8822 rgh.orbookingclerks@albertahealthservices.ca 403-943-8828 Address ACH Surgical OR Booking Office 2888 Shaganappi Trail NW, Calgary, AB T3B 6A8 FMC Surgical OR Booking Office #903 South Tower, 1403 – 29 Street NW, Calgary T2N 2T9 PLC Surgical OR Booking Office 3500 – 26 Avenue NE, Calgary, AB T1Y 6J4 RGH Surgical OR Booking Office 7007 – 14 Street SW, Calgary, T2V 1P9 Admitting Site Phone Fax (for re-submission of Waitlist SBR when date for surgery has been decided) ACH 403-955-7783 403-955-7007 FMC 403-944-2203 403-270-0258 PLC 403-943-4048 403-943-4551 RGH 403-943-3516 403-943-3728 Generated: 2011-02-25 Source: CAL ORIS Internal: Training-Manuals Page 9 of 17 Disclaimer: This report is confidential. If received in error, notify Surg Svcs Office at 403.944.2433 Frequently Asked Questions What do I do if there is a change to a surgical date on a booking after it’s been submitted? Update the original booking request with a date and new information. Submit the booking request to the OR booking department. Where do I call for information about completing a booking form? Booking form information can be obtained from any admitting department. If the call is surgery related any OR booking clerk or team leader can help you. My booking was sent back-why? Returned booking forms are due to incomplete information on the booking form or the accompanying required documentation e.g. consents or history and physical. Complete the form or the package and re-submit. Contact Site Admitting department if you have any questions. Date Effective: September 1, 2007 Note: Any surgical booking for the ACH Operating Room must have the mandatory fields of PCATS and Cancer completed. If the fields are not completed the booking will be returned to the surgeon’s office BEFORE any booking occurs. My patient has cancer but the surgery is not related to the cancer diagnosis. What do I mark on the cancer box? If the surgery being booked is not directly related to the Cancer diagnosis, ie tumor removal, mark NO. An example would be a patient who has leukemia, but needs to have a Myringotomy and Tube Insertion for chronic ear infections. I have everything but the consent. Should I send in the booking? The Surgical Operating Room booking form may be submitted but the patient will be waitlisted only. Complete packages only are accepted for surgery scheduling with a specific date/ time. Where can I get the SBR forms? See page 2 of this document for web link locations (urls) Generated: 2011-02-25 Source: CAL ORIS Internal: Training-Manuals Page 10 of 17 Disclaimer: This report is confidential. If received in error, notify Surg Svcs Office at 403.944.2433 Appendix A Surgical Booking Request Form Generated: 2011-02-25 Source: CAL ORIS Internal: Training-Manuals Page 11 of 17 Disclaimer: This report is confidential. If received in error, notify Surg Svcs Office at 403.944.2433 Day Surgery/ Unit Pre Admission Clinic OR Booking CHR Admitting Physician Office Appendix B OR Booking Request Flow Chart Generated: 2011-02-25 Source: CAL ORIS Internal: Training-Manuals Page 12 of 17 Disclaimer: This report is confidential. If received in error, notify Surg Svcs Office at 403.944.2433 Appendix C Total Hip Joint Surgery Request Generated: 2011-02-25 Source: CAL ORIS Internal: Training-Manuals Page 13 of 17 Disclaimer: This report is confidential. If received in error, notify Surg Svcs Office at 403.944.2433 Appendix D Total Joint Surgery Request form Knee/Shoulder/Elbow/Ankle Generated: 2011-02-25 Source: CAL ORIS Internal: Training-Manuals Page 14 of 17 Disclaimer: This report is confidential. If received in error, notify Surg Svcs Office at 403.944.2433 Appendix E FMC Spine Surgery Request Form (2 Sides) Generated: 2011-02-25 Source: CAL ORIS Internal: Training-Manuals Page 15 of 17 Disclaimer: This report is confidential. If received in error, notify Surg Svcs Office at 403.944.2433 Appendix E (continued) Generated: 2011-02-25 Source: CAL ORIS Internal: Training-Manuals Page 16 of 17 Disclaimer: This report is confidential. If received in error, notify Surg Svcs Office at 403.944.2433 Appendix F Creutzfeldt Jacob Disease (CJD) Risk Assessment Tool Generated: 2011-02-25 Source: CAL ORIS Internal: Training-Manuals Page 17 of 17 Disclaimer: This report is confidential. If received in error, notify Surg Svcs Office at 403.944.2433