CORDAID ANNUAL REPORT 2015
Transcription
CORDAID ANNUAL REPORT 2015
CORDAID NAAM BU CORDAID ANNUAL REPORT 2015 GLOBAL GOALS, LOCAL SOLUTIONS CORDAID 2015 ANNUAL REPORT CONTENTS message from the ceo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 about cordaid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 what we did in 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Humanitarian and emergency relief. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Healthcare. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Education. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Security & Justice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Results Based Finance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Economic opportunities and work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Building resilience: sustainable development. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Lobby & advocacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Cordaid in the Netherlands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 how we work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 What our clients want. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Flourishing Community Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Working with partners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Communication, raising awareness & engagement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 How we manage setbacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Learning from complaints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 how we did in 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Organizational aims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Fundraising & spending . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 strategy for continuity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 our people. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 supervisory board report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 how we are governed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 financial statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 global reporting initiative . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 2 MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT message from the ceo MESSAGE FROM THE CEO It has been quite a year. Conflict has continued in countries like Syria and we have seen the eruption of violence in Burundi and the Central African Republic. In spite of a cease-fire, South Sudan remains volatile. And in northern Cameroon insurgents continue to terrorize local communities. The Netherlands-based Cordaid is working in all these and many other fragile and conflict-affected states, bringing humanitarian relief and essential services like healthcare and education to millions of people. At the end of 2015, the Millennium Development Goals gave way to the 17 Sustainable Development Goals (SDG) or Global Goals that aim at a more inclusive approach to ending poverty, promoting peace and security and tackling climate change. The United Nations has put its full support behind these Global Goals. Last summer, agreements were reached in Addis Ababa on financing mechanisms for development with explicit provisions for fragile and conflict-affected situations and states (FCAS). With a strong endorsement from Pope Francis in the Laudato si’ Encyclical, climate is now also recognized as a major challenge and, in addition to the most recent agreements in Paris, has now been included in the Global Goals. Cordaid will be partnering with the Dutch Ministry of Foreign Affairs on climate-related issues from 2016. G4-1 It has been quite a year for Cordaid as well. A new development cooperation landscape, including the Global Goals and the ending of guaranteed government funding, stimulated a strong response from us. We have created a strategy based even more on what we do best – working with local people in fragile and conflict-affected states and situations. We have right-sized the organization into a focused and flexible implementing partner for international and governmental donors, making the transition from grant-giver to grant-seeker, and retained the loyalty of close to 300,000 individual donors in the Netherlands. We feel recognized as the professional implementing power that gets the job done. All our private, governmental and institutional donors understand the unique proposition we bring to the table – our ability to combine humanitarian and emergency relief with real, long-lasting development cooperation on security, healthcare, education and the economic growth essential to creating jobs. Organizations like Cordaid are often the only support present in fragile and conflictaffected areas. So we will continue to provide help and opportunities for people in the most vulnerable situations and communities. Our goals remain to continue and scale up our work by seeking and finding the funding necessary to help local people resolve local challenges and build their own flourishing communities. As we strengthened our focus on fragile and conflict-affected states during 2015, we tied our programs and projects to the Global Goals. The organization has emerged from this process more motivated than ever as we make a difference to the lives of millions of people. Our goals are global, our solutions are local. However, this greater focus has also meant withdrawal from a significant number of programs and countries although we remain present in many of those countries through our investment funds. Sadly, we have had to say goodbye to a large number of colleagues who have worked tirelessly to eradicate poverty and put in place such basics as healthcare and education. Our wholehearted thanks go to all of them. There was good news from Sierra Leone following the terrible Ebola epidemic during which Cordaid served as the action president on behalf of the Netherlands Cooperating Aid Organizations (SHO). Although the epidemic is officially over, Cordaid is still there, working on recovery projects to help with food security and getting healthcare and education back on track (see page 10). As noted, the news is less good from Burundi (see page 27) and the Central African Republic where new violence meant hundreds lost their lives and we were forced to evacuate our office in MAY 2016 © CORDAID 3 CORDAID 2015 ANNUAL REPORT the capital, Bangui. We are now back at work, building hopefully on the Pope’s visit and attempts at reconciliation. In December in Ethiopia, I saw for myself the effects of drought. Millions of people are trying to manage on the 20 liters of water per family per day that with our support, partner APDA is able to truck in. More must be done now – these people cannot wait. The Syrian humanitarian disaster is driving millions of refugees to Europe and has also brought home very clearly that (the results of) conflict cannot always be kept far away from our own backyards. On the Greek-Macedonian border, our Caritas partners are distributing basic essentials, such as soap, tarpaulins and other emergency goods, and including diapers for the babies. Following my visit that was given extensive media coverage, we received numerous calls and emails from people asking how they could help. Their contributions also enabled us to increase and broaden the support we are giving to refugees (and host communities) in Northern Iraq, Lebanon, Turkey, Jordan and in Syria itself. Once again, all our close to 300,000 Dutch individual donors came through for people in need. We are very grateful to them. With our Caritas partners, we also provided much-needed help in Nepal following two devastating earthquakes. Our focus is on education and sanitation in some of Nepal’s most remote rural areas. Besides our humanitarian programs that provided relief to over 1.2 million people, during 2015 Cordaid was involved in more than 1,200 projects in 46 countries. I would like to thank all of our partners for their professionalism and commitment because together we have achieved some incredible results. Another 50,000 children in the Central African Republic will benefit from education through our Results Based Finance program, joining close to 200,000 children in other countries in Africa. We have made basic healthcare services accessible to over six million people in seven African countries. The next step is to add other life-saving components, such as the cervical cancer screening that will help eradicate this killer in Ethiopia. Throughout the annual report we offer a lot of information on what our programs can achieve. Our pioneering Open Data available to all via the website monitors each individual project. I hope all this information helps readers understand what we do. There are certainly challenges ahead. We are ready for them. Simone Filippini Chief Executive Officer The annual report and financial statements were drafted by the Board of Directors and adopted by the Supervisory Board on May 25, 2016. G4-32 Over 2015, we are reporting according to the G4 ‘in accordance “core”’ standard. G4 Throughout the annual report, you will find the G4 label that shows where we have included G4 compliant information. At the end of this annual report (page 83), you will also find an overview of the G4 Index that lists all aspects covered and our compliance with them. In line with G4 requirements, we state that: ‘This report contains Standard Disclosures from the GRI Sustainability Reporting Guidelines.’ 4 MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT About Cordaid ABOUT CORDAID G41/3 Cordaid, the Netherlands-based Catholic Organization for Relief and Development Aid, has been providing emergency relief and fighting poverty and exclusion in the world’s most fragile and conflict-affected situations for more than a century. All our actions are rooted in and inspired by Catholic social teachings: human dignity, solidarity, subsidiarity and care of the common good. Based on these points of departure, we have added social and economic justice and the promotion of peace to help us achieve in our mission: building flourishing communities. ‘The urgent challenge to protect our common home includes a concern to bring the whole human family together to seek a sustainable and integral development, for we know that things can change… Young people demand change. They wonder how anyone can claim to be building a better future without thinking of the environmental crisis and the sufferings of the excluded. I urgently appeal, then, for a new dialogue about how we are shaping the future of our planet…’ Pope Francis, Laudato si’ Encyclical, May 2015. What we do Through our work we invest in the capacities and talents of people who are marginalized, excluded and often discriminated against. We believe that peace, security, social and economic development go hand-in-hand and reinforce each other. We are usually active and present in regions that have been shattered by (geopolitical) conflict or natural disaster. Humanitarian aid (shelter, food and clean water) is therefore one of Cordaid’s long-standing areas of expertise. There are three cornerstones for our involvement in systemic change and institution building in fragile and conflict-affected areas: ▪▪ providing a stable and secure environment (security and justice); ▪▪ restoring basic public services (health, education, government services); and ▪▪ creating sustainable economic opportunities. We work with local civil society organizations to create and implement programs based on equal rights and opportunities, both legal and in practice. Our programs are designed to give access to services and economic opportunities, especially for women and young people. Cordaid is active across the globe and we do a lot of work on poverty and exclusion in the Netherlands, our home base. Through our focus on fragile and conflict-affected countries combined with our work in the Netherlands, we are a unique organization. How we work Today, one quarter of the world’s population, or 1.2 billion people (World Bank), lives in societies affected by fragility, conflict and violence. We engage with local people in these societies so that we can create programs based on what is important for them. Then we design and implement programs to have a significant and long-lasting effect on families, communities and societies. Cordaid works closely with client beneficiaries, funding and implementing partners to increase the resilience and self-reliance of local communities. As a founding member of the International Catholic organization for social justice (CIDSE) and Caritas Internationalis, we can also count on the support of local parishes in the poorest places on earth. In addition to providing emergency and humanitarian relief, in 2015 we focused on healthcare, education, security and justice, women’s leadership, food security, investments, entrepreneurship, extractives and projects in the Netherlands. Raising awareness and engagement For more than 100 years, we have been able to rely on the continuing and long-lasting support of the Dutch people. Communication, raising awareness and engagement among our support base is key here. We are very active in developing information tools, providing the latest news and communica ting via social media. Accurate, up-to-date information for our support base on programs and projects is increasingly published online using the standard developed by the International Aid Transparency Initiative (IATI). In 2015, close to 300,000 Dutch people supported our work. We raise funds from government bodies, such as the Dutch Ministry of Foreign Affairs, the World Bank, the Global Fund, the United Nations and the European Union. Other institutional donors also finance our programs. CORDAID IN NUMBERS - 2015 >1,200 €145.4 MLN >1.2 MLN projects funded total amount spent directly on programs people received humanitarian relief 46 6 MLN countries people with access to basic healthcare and >1,000 >220,000 number of partners with access to education through our programs MAY 2016 © CORDAID 5 CORDAID 2015 ANNUAL REPORT What we did in 2015 WHAT WE DID IN 2015 G4-4 A flourishing community offers its members access to opportunities so that they can realize their potential to participate in social, economic, cultural and spiritual life. There is peace and a social contract between citizens and the state. In fragile and conflict-affected situations (FACS), some or even all of these factors are absent. In other words, the social contract between citizens and the state is broken. Cordaid’s mission is to contribute to the structural social change and transformation needed to build and/or fix that social contract. That is why we have built decades of experience in sectors that are indispensable for flourishing communities: Healthcare, Security & Justice, Child & Education, Food Security, Urban Matters, Women’s Leadership, Extractives, Investment in entrepreneurship and, importantly, Disaster Risk Reduction. In practical terms, this means we are there when disaster, either man-made or natural, strikes, providing humanitarian relief, for example in countries that are managing the inflows of refugees from Syria and other conflict areas. This requires G4-8 specific and immediate responses. However, we are also there for the longer haul once the initial emergency is over. Cordaid’s programs are providing long-term support in recovery efforts, known as ‘build back better’ and ‘resilient recovery’, in countries like The Philippines, which is still recovering from typhoon Haiyan, and Nepal following two devastating earthquakes. We lay foundations for recovery by supporting healthcare, education and security. Economies need stimulation so we are there to help entrepreneurs with finance so that they can help provide jobs. Strong governance is essential to re-establish trust between citizens and the state. And we work on building resilience so that the underlying infrastructure is strong enough to prepare for, manage and overcome future setbacks. HUMANITARIAN AND EMERGENCY RELIEF IN 2015 >1.2 MLN 45,000 19,000 people benefitted from Cordaid humanitarian aid/disaster risk reduction through: hot meals per week in besieged Aleppo, Syria families provided with drinking water delivered every day in drought-striken Afar State, Ethiopia >700 14,000 projects in food and emergency packages per week to refugees on Greek/Macedonia border 22 15,000 countries victims of the Nepal earthquake provided with temporary homes, schools and health centers, including clean water and sanitation 700 partners 300 typhoon-proof homes and community buildings completed in Coron, the Philippines WHERE WE WORK GREECE AFGHANISTAN INDIA NEPAL BANGLADESH SYRIA LEBANON HONDURAS GUATEMALA HAITI CENTRAL AFRICAN REP. SOUTH SUDAN PHILIPPINES ETHIOPIA KENYA UGANDA EL SALVADOR DEM. REP. OF THE CONGO MALAWI INDONESIA ZAMBIA Total spent in 2015: >€42 MLN (2014: >€26.3 mln) 6 MAY 2016 © CORDAID What we did in 2015 Syria: We are supporting refugees from the Syrian conflict in Greece, Macedonia, Serbia and Austria by providing food, sleeping bags, rain protection and personal hygiene basics, such as soap and diapers. Just as important is the psychological support we are offering to victims of trauma. As experts in conflict-affected regions, unsurprisingly, Cordaid is also working with Caritas on the reception of refugees from the conflict in host communities in Northern Iraq, Lebanon, Jordan and Turkey. We are also just as engaged in Syria itself which is ‘A s large gatherings could easily become a target for armed groups, meals are delivered through a network of local partners…’ a field-kitchen worker in Aleppo, Syria. now entering its sixth year of civil war and having suffered through a hunger winter, especially in besieged cities. To alleviate suffering in the governorate of Aleppo, one the most conflict-ridden zones of Syria, Cordaid-supported kitchen teams provide 6,300 hot meals a day. The focus is on the most vulnerable: people who are displaced, families headed by widows, the disabled and households with many children. ‘Before, 5% of students brought water from home; the rest of them did not drink at all during the day. Now, 2,461 students and 185 teachers have access to clean drinking water. Fantastic!’ Shiva Rama Chalise, Nikkanta Higer secondary school, Nepal. Nepal: Within days of the earthquake, Cordaid had made emergency humanitarian funds available to partners Caritas Nepal and Caritas India. Our focus was on education and providing clean water. The earthquake damaged 1,500 schools. To continue classes, temporary buildings had been erected without toilets or water supply. Cordaid Mensen in Nood has ensured more than 20 schools have been equipped with clean drinking water and lavatory facilities. The Caritas Nepal team headed into rural areas, bringing emergency shelter to families in some of the more remote villages. ‘When the earthquake struck the roof of our house collapsed. I was with my four-year old son. We were trapped in the rubble and waited until the shocks subsided when the neighbors came to rescue us. For the first few days after the quake my son remained terrified – he could not eat or sleep… We were sleeping under a small piece of plastic. I think the tarpaulins are God Sent – I hope there are enough for everyone…’ Surmala Cholagai of Panchkal, Nepal. Resilient recovery Philippines: Following typhoon Haiyan in November 2013, a Cordaid team went to Coron, in the eastern province of Palawan. Working with local communities we started what we call a ‘resilient recovery’ program. The village now has 201 typhoon-proof houses that were co-designed with villagers and built by them. Using the same approach, community halls, rain retention systems and dozens of other community structures have been erected. People who used to be controlled by middle- MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT men and companies have been trained in management and bookkeeping and have set up their own enterprises, determining their own prices and creating new market opportunities. In this traditionally fishing-based region, fishermen and women have successfully taken up vegetable farming, improving their diets as well as their income. For more details on this project, please visit Open Data, www.cordaid.org/en/projects/resilientcommunities-in-coron/update/13774/ ‘We turned the humanitarian system upside down: locals were in charge, we only facilitated. And they bounced back just like bamboo, after utter devastation…’ James Morgan of Cordaid’s Haiyan Resilient Recovery Program, The Philippines. Disaster dilemmas Climate change, intensified by El Nino, has caused the worst drought in Ethiopia in 30 years. The last real rain fell two years back. Since then, drought has destroyed harvests and forced many of the local people to migrate. Those that remain are completely dependent on water aid. CEO Simone Filippini visited Cordaid partner APDA that organizes the water supply in the Kori district of Afar State. Every four days, a water truck visits a number of communities, bringing 150,000 liters of water that are then desposited in a reservoir. A woman guard watches over the distribution: every family receives 20 liters in a jerry can each day. The Ethiopian government is doing what it can to prevent the oncoming catastrophe. But to turn the tide of widespread famine, similar to that of the 1980s, the international community will rapidly need to lend a hand. It requires a major international shift on climate change and extensive support on the ground in Ethiopia. Half measures are not enough. ‘Drought is a slow onset disaster and usually attracts attention too late. Humanitarian response often also follows late. That’s why it is necessary to continue to try and link relief with development and recovery and to prepare for contingency activities. And that’s why ten years ago Cordaid and partner organizations developed the Drought Cycle Management approach, now expanded into the Community Managed Disaster Risk Reduction approach. This allows communities to take ownership of project activities that will reduce their vulnerability to threats like a drought and that will strengthen their resilience…’ Ton Haverkort, Country Director, Cordaid Ethiopia. Risk Reduction The Luvungi area of the Democratic Republic of Congo (DRC) has the opposite problem to Ethiopia: flooding. With local partners, including Caritas Uvira, Cordaid is developing a Community Managed Disaster Risk Reduction program in eastern Congo to tackle recurrent flooding. Working together, local people – many of them long-term internally displaced – have dug 1,700 meters of rainwater runoff canals. Small trees have been planted close to houses and on the surrounding hills to prevent further soil erosion, the main cause of flooding in the area. Local partners will provide local people with information and support on preventing erosion in the long-term to ensure sustainability of the new flood defenses. 7 CORDAID 2015 ANNUAL REPORT What we did in 2015 Sharing track-record Community Managed Disaster Risk Reduction (CMDRR) is a process of bringing people together within the same community, or between neighboring communities. This enables them to collectively address a common disaster risk and to develop risk reduction measures together. The Cordaid disaster risk reduction program in South Sudan is aimed at building disaster resilient communities, especially on issues such as inter/ intra-community conflict, drought and flood risk reduction, depending on context. In South Sudan, where we have been working for two decades, we currently have projects in the G4-8 Upper Nile, Unity, Western Bahr el Ghazal, Western Equatoria, Central Equatoria and Eastern Equatoria States and in the Abyei Area. In 2015, we put all this expertise and experience together in: Our Peace, Our Future: experiences from Community Managed Disaster Risk Reduction approaches in South Sudan. The book can be freely downloaded from our website: www.cordaid.org/ media/publications/Cordaid_CMDRR_in_SSudan.pdf These are only some of our more than 700 humanitarian/ disaster risk reduction programs and projects. A full overview can be found on Open Data. HEALTHCARE IN 2015 6 MLN 165 30,000 people* have access to basic healthcare through Cordaid’s RBF programs partners women now receiving SRH services in Zimbabwe and a 2 MLN people in Africa’s Great Lakes Region receive Sexual and Reproductive Health Services from 450 health centers 600% increase in safe deliveries in Burundi following the introduction of RBF 15% increase or 30 to 50% 18,000 increase in the number of people with access to healthcare in Central African Republic more women giving birth either in hospital or with a trained birth attendant 226 projects *calculation based on populations in countries where Cordaid has introduced RBF WHERE WE WORK AFGHANISTAN BANGLADESH SUDAN SOUTH CENTRAL SUDAN AFRICAN REP. HAITI SIERRA LEONE GHANA CAMEROON CONGO DEM. REP. OF THE CONGO ZAMBIA ETHIOPIA UGANDA RWANDA BURUNDI TANZANIA MALAWI ZIMBABWE Total spent in 2015: >€57 MLN (2014: €68.6 mln) 8 MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT What we did in 2015 Universal healthcare (UHC) is a primary goal for Cordaid. The challenge is how it can be achieved in fragile and conflictaffected regions. In late 2014 and based on our experience in seven countries where Results Based Finance (RBF) has been adopted as national health policy, we published an extensive report that identifies ways and means. It can be downloaded via: www.cordaid.org/media/publications/Cordaid_Universal_ health_coverage_in_fragile_states__Research_report_2014.pdf. One thing is clear: there is no ‘one size fits all’. Each country has to start with its existing health systems and make assessments of what works and what does not, identify improvements and upscale progress. RBF is an ideal tool to support this development (see sidebar), as we have demonstrated in a number of countries. RESULTS BASED FINANCING Results Based Financing (RBF) is designed to improve access and quality of healthcare and other services, such as education and security, for the poorest and most vulnerable people, the majority of whom are to be found in fragile and conflict-affected areas. Cordaid pioneered this approach whose point of departure is a direct link between funding and results. Contrary to more traditional approaches, where funding goes into a general financing system, RBF service providers receive payments only after their output and outcomes have been verified. But RBF is more than just a change in the way healthcare and other service providers are paid - it is a reform strategy that is built on many years of experience in strengthening initially healthcare and now other systems. It introduces checks and balances, accounta bility, motivates staff, promotes entrepreneurship and involves private not-for-profit, private for profit and public sector parties, as well as the communities themselves. In fact, in most of our RBF programs, ‘customer satisfaction’ is a key quality indicator. G4-8 footprint of cordaid rbf in africa AFGHANISTAN SIERRA LEONE CENTRAL AFRICAN REPUBLIC (CAR) SOUTH SUDAN ETHIOPIA CAMEROON REPUBLIC OF CONGO (RC) DEMOCRATIC REPUBLIC OF CONGO (DRC) UGANDA RWANDA BURUNDI TANZANIA MALAWI ZIMBABWE n n n n n Cordaid Health RBF Next generation In addition to RBF aimed as furthering UHC, we focus specifically on women’s and young people’s health often through Sexual and Reproductive Health Services (SRHS) programs. For example, our ‘Next Generation’ program on rights and services provides an integrated approach for (young) women and men in Burundi, Rwanda and DR Congo. One of the main goals is to reduce the staggering number of unwanted teenage pregnancies, unsafe abortions and maternal deaths, which is a massive problem for women and girls in all three countries. To date, the program has reached two million people who are now receiving improved quality care from 450 health institutes. As part of the Next Generation program, we continue to work with Healthy Entrepreneurs, a young, creative and innovative company fully RBF in summary ▪▪ Innovative financing method ▪▪ Performance related financing ▪▪ Stimulates social entrepreneurship ▪▪ Controls performance ▪▪ Cost efficient ▪▪ Helps more people Results from RBF Cordaid first launched RBF in sub-Saharan Africa 15 years ago and we now work on RBF for healthcare in more than 10 countries, introducing the concept most recently in Malawi. Over that time, we have been able to achieve significant positive impacts. These are only some of the highlights – please see www.cordaid.org/en/topics/healthcare. ▪▪ In the two years since its introduction in the Central African Republic, the number of people with access to healthcare has increased 30 to 50%, depending on location, while the cost has fallen 25-50%. ▪▪ In Rwanda, a World Bank impact study showed that the number of safe deliveries in healthcare facilities was 23% higher in RBF districts than in districts without RBF, while child preventive care visits increased a staggering 132%. In addition, out of pocket expenditures decreased by 62%, indicating that RBF makes healthcare more accessible for the poor. ▪▪ In the Democratic Republic of Congo, safe deliveries rose 97% in RBF facilities compared to non-RBF facilities while in Burundi this number increased between 100 and 600% in just 10 months of RBF implementation in three provinces. ▪▪ A recent review of the Zimbabwean RBF program shows clear upward trends in RBF districts for antenatal care and institutional deliveries. The full program focuses on better access to good quality medical care for mothers and children at 1,500 hospitals and health clinics. The total target group is 3.2 million people. Results so far show 30,000 women receiving Sexual and Reproductive Health services and a 15% increase or 18,000 more women giving birth either in hospital or with a trained birth attendant. Education RBF Health and Education RBF Health, Education and Security RBF MAY 2016 © CORDAID 2015 9 CORDAID 2015 ANNUAL REPORT What we did in 2015 focused on business development with social impact. In Rwanda, DC Congo and Burundi, Healthy Entrepreneurs and Cordaid support young people to provide peer education on SRH in market places and youth centers. The idea is to help young people protect themselves against HIV/Aids and unwanted pregnancy – Burundi has one of the highest teenage pregnancy rates in the world. 6 MONTHS, 6 FACTS & FIGURES “Results Based Financing in Sierra Leone” During and now in the aftermath of the Ebola crisis, Cordaid is working to reinforce health systems through our RBF PLUS program, and with considerable success. THE IMPACT OF INTRODUCING SHR SERVICES Before implementation After first 18 months of implementation (2013-2014) Results Young people that received sexuality education 76,000 526,000 5x increase Girls/young women that have used any SRH service 309,000 436,000 40% increase ‘Deaths related to Sexual and Reproductive Health & Rights out number deaths from other causes in fragile settings. Over half of all maternal, newborn and child deaths occur in around 50 countries categorized as fragile states.’ Yvonne Stassen, Deputy Director for the Social Development at the Dutch Ministry of Foreign Affairs speaking at first symposium on ‘Sexual and Reproductive Health and Rights in fragile environments: turning challenges into opportunities’, co-sponsored by Cordaid in December 2015. 441,180 260 Number of patients treated, tested, vaccinated and referred. Number of health professionals trained to improve and strengthen the health system. x8 x2 Investment increase in health facilities (€268,000 total Results Based Finance payments). Quality of ‘hygiene, infection control and waste management’ doubled, reaching an 84% satisfaction rate. Confidence Transparency In the Ebola context, the population did not trust the formal health system. That led to low levels of utilization of services. The RBF program reestablished confidence as the number of general consultations increased 135%. The RBF program improved data quality and therefore transparency. For example, the gap between ‘reported’ and ‘actual’ consultations fell from 30.5% in May to only 0.3% in September. ‘The RBF PLUS here in Bombali has helped us immensely to get patients back to the clinics after the drop in services during Ebola,’ Christiana Daphne Decker, midwife and clinic supervisor, Bombali, Sierre Leone. Conflict care Although there is a lot of positive progress to report in 2015, we have also had to deal with a number of major issues. In the extreme north of Cameroon, our healthcare services have been seriously disrupted by the Boko Haram terror organization. It is estimated that one quarter of all healthcare centers and hospitals in the far north no longer functions because of the ongoing violence. Using RBF, Cordaid and its local partner organization, APROSEN, supports dozens of small healthcare centers and a number of hospitals in this area. Until early 2015, the numbers of assisted births, child inoculations and pre- and postnatal consultations in these healthcare centers had been increasing. More recently, they have been decreasing. Pregnant women are afraid to come to the centers, preferring instead the old-fashioned way of giving birth at home, often in unsafe and unsanitary conditions. We have set aside additional funding for APROSEN so that it can improve security of the healthcare centers, although one has already been forced to close. Schools and markets have also closed. Around 32,000 people have fled to a refugee camp and thousands of others have sought refuge elsewhere. Cordaid, APROSEN and local Caritas organizations are looking for ways to contribute to providing shelter for the victims of the violence, refugees and malnourished children. People with HIV need extra care. The violence is making it difficult to keep track of these people whose medication is of life-or-death importance. 10 ‘We put a lot of effort into gaining the trust of the communities, keeping open lines of communication. Ideally we want it to be a logical step for everyone to have their babies vaccinated. It should come naturally. And sometimes we even have to gain the trust of rebel groups. We have to show them we do not pose a threat when we transport vaccines. Medical goods can be mistaken for other things, like weapons. People in Afghanistan, for example, have been killed by rebels during such transport’ Remco van der Veen, Director Programs, Cordaid. Innovations update During 2015, we began the pre-clinical trials of the ‘Baby Viewer’, a low-cost, portable ultrasound aimed at radically reducing maternal mortality. Usually, ultrasound technology can cost anywhere between US$ 10,000 and US$ 100,000. Delft Imaging Systems, that developed the Baby Viewer, has already created a prototype and estimates that in the longer term it could be manufactured for around US$ 500 by using recycled plastic waste. MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT What we did in 2015 MALARIA AND CHOLERA EPIDEMICS CONTROLLED IN SOUTH SUDAN In spite of a peace agreement, the fighting in the vulnerable South Sudanese state of Upper Nile continues and whole areas are cut off from access to food aid and medical care. A cholera outbreak in mid-2015 put further pressure on the limited healthcare services but is now under control only to be followed by a malaria epidemic. At the height of the crisis, November, over 700 people made their way to our first-aid post, three times more than usual. We were able to treat all comers and only one life was lost. Patients were able to return home with durable mosquito nets; the primary recipients were pregnant women and children under five. A malaria testing program has now been put in place. Innovation: Bliss4Midwives The risk of losing both mother and baby is higher in rural northern Ghana than in the rest of the country. Health clinics are few and far between; only 12% of mothers-to-be are able to access pre and post-natal care. That is where Bliss4Midwives comes in. With TNO Delft and Simavi in the Netherlands, Cordaid has developed this easy-to-use device that includes multiple test options in a single, portable machine. Using the device, midwives in rural and remote areas will be able to run tests and make diagnoses, enabling them to reach women who cannot travel the great distances to regular clinics. We are working with local partners. A total of 20 midwives and nurses are scheduled for training in February 2016. A pilot group of 500 mothers-to-be will test Bliss4Midwives. The midwives will keep the prototype devices after the pilot and it is estimated that 500 to 1,000 mothers-to-be will benefit every year. A business case has already been developed based on up-scaling that will keep the device affordable and available elsewhere. Innovation: Screening for cancer in Ethiopia ‘Cervical cancer is one of the most important causes of death for women after maternal mortality in my country. If I can diagnose and treat all women in time with simple and low cost methods, then I prevent so many families with young children losing their mother, their wife, their sister.’ Worldwide, one woman dies of cervical cancer ever two minutes. Around 85% of women affected live in developing countries. And in Ethiopia, breast and cervical cancer are the biggest and usually silent killers. Unlike many cancers, cervical cancer can be prevented quite easily. A woman can be screened and treated at minimal cost and maximum impact on a single visit on a single day. So that is what we are doing in six regions in Ethiopia. The introduction of cancer screening represents a next step up from basic healthcare. With the support of the Bristol Myers Squibb Foundation, the Global Leaders’ Council and Pink Ribbon Red Ribbon, Cordaid launched a program at the start of 2015. The goal is to reduce mortality from breast and cervical cancer by 25%. This is how we are working: IMPACT SEE vin ? TREAT egar N2O TELL ? ? ? ? Results so far ▪▪ raised awareness in all six implementing sites; ▪▪ 28 nurses and midwives trained in screening and treatment; ▪▪ 240 women screened during the training program; ▪▪ 10 cryo devises procured. Follow progress through Open Data: https://www.cordaid.org/ en/projects/ethiopia-female-cancer-initiative/112243/ Dr. Manenti, Gyneacologist in Wolisso hospital, Ethiopia. MAY 2016 © CORDAID 11 CORDAID 2015 ANNUAL REPORT G4-8 What we did in 2015 EDUCATION IN 2015 >192,000 166 >90,000 children in RBF schools in CAR with children >400 60,000 >16,000 RBF schools kids participating in our purposedesigned Respect Education program for conflict regions projects in children in CAR achieving 15% increase in pupil retention, a 12% increase in girls’ attendance rate and more than 68% improvement in successful exam results 4 196 countries now using RBF in education primary and secondary schools in DR Congo educating 79 34 7,000 disabled kids now have access to education in Bangladesh partners WHERE WE WORK INDIA BANGLADESH CENTRAL AFRICAN REP. PHILIPPINES ETHIOPIA CAMEROON DEM. REP. OF THE CONGO UGANDA BURUNDI MALAWI Total spent in 2015: >€5.4 MLN (2014: €7.3 mln) One in ten of the world’s children of primary school age (roughly 57 million children) are not in school (UN). It is estimated that 781 million adults and 126 million young people aged 15 to 24 worldwide lack basic reading and writing skills. More than 60% of them are women. Education is believed to be one of the best ways to help people escape poverty. The more educated people are, the more likely they are to get a job, to start their own business, to save, and to improve their quality of life and that of their families. Educating girls is one of the best ways to improve a society’s socioeconomic development. In many developing countries, education gives girls a voice. Girls who receive an education are more likely to marry later, to have their children at a later age, and enjoy better health. Educated mothers are more likely to have their children vaccinated and know how to prevent and treat potentially life-threatening diseases, such as diarrhea and pneumonia. Their children are also less likely to be malnourished. Above all: children with educated mothers are more likely to be in school. Positive outcomes Cordaid has invested heavily in education programs in nine countries, introducing RBF in four of them. The most recent addition is the Central African Republic (CAR). In mid-2015, the Minister for Education announced RBF would be incorporated 12 into government policy. Cordaid has already reached 166 schools through RBF across CAR, providing education to around 60,000 children at an annual cost of USD 8.34 per child. On average, primary schools with RBF contracts have increased access and pupil retention by 15% (between 2012 and 2014 – most recent figures available); the attendance rate among girls is up 12%. Over 68% of children are successfully taking examinations in spite of only 35% of classrooms being fully equipped (see more on the independent edu.pbfsudkivu.org/ data). In DR Congo, we have expanded the RBF education program to include additional modules, including radio-based support to teachers. In the future, DR Congo, Burundi, CAR and Malawi will be the focus countries for our education programs. Respect Education The quality of education is to a significant extent dependent on the quality of teaching. Training teachers is, therefore, a key component of our RBF education programs. Part of the program enables teachers to follow remote learning courses via radio to improve their skills and expand educational theory and techniques. In 2015, we introduced this component of the program in DR Congo in cooperation with Respect Education. The Respect Education program (REP) was co-developed by Cordaid specifically for use in conflict-affected areas. According MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT What we did in 2015 to researchers from the Universities of Groningen in the Netherlands and Mindaneo State in the Philippines, at least 3,000 children on the conflict-prone island of Mindanao have already been reached and the program is set to reach almost 7,000 children nationwide before the end of next year, also through the 194 teachers who have been trained. And it works. Researchers found that schools that participate in the REP report significantly fewer cases of peer victimization. The results Children taking part in Respect Education in 2015-2016: Burundi: 1,000 DRC: 1,000 Philippines: 14,000 73 schools participated in 2015, 63 in the Philippines, 10 in Burundi and DRC 234 Teachers were trained in 2015, 194 in the Philippines and 40 in Burundi and DRC ‘These (refugee children) have often already been through a lot and are sometimes traumatized by war, conflict and the dangerous journey to get here. They deserve to find peace here, stability and to be a child again…’ Karin Kloosterboer, chair of the Werkgroep Kind in AZC (Dutch Workgroup Child in Asylum Centers). Access for all Many of the children missing out on the benefits of education are from vulnerable indigenous or minority groups. They are disabled, are orphans or homeless, and run the risk of being abused or exploited. Cordaid has a long track record on support for inclusive education and our policies, programs and practices are aligned to UNESCO. Part of our approach is to build the capacity of small, local inclusive educational organizations through projects and advocacy. In Bangladesh, over 7,000 children with disabilities now have access to education. G4-8 The arrival of refugees in Europe has brought specific challenges close to home. Currently, there are more then 10,000 refugee children in asylum centers in the Netherlands. They are relocated frequently and have no consistent access to education. On the International Day for the Rights of the Child (20 November), Cordaid joined with 158 Dutch NGOs to call for a more child-oriented reception of refugee children in the Netherlands. These are only some of the education programs and projects we worked on in 2015. All can be found through Open Data. Throughout 2015, we worked closely with our partner BlueSquare on integrating verification and community feedback systems into our RBF education projects, aligning our inputs with those of Healthcare and Security & Justice. For more on RBF and education, see the independent site: http://edu.pbfsudkivu.org/data SECURITY & JUSTICE IN 2015 56 120 1,500 projects Community Security Architects trained in DRC countries 200 locally-led security and justice initiatives in DRC while community satisfaction with policing services increased from 20.6% in 2013 to 54 women trained in peace building in South Sudan >58% 10 partners 300 female judges trained in Afghanistan Cordaid presented the co-developed Global Acceleration Instrument to the UN review on Resolution 1325 in 2014, also due to increased surveillance WHERE WE WORK AFGHANISTAN ISRAEL HAITI SUDAN SOUTH CENTRAL SUDAN AFRICAN REP. SOMALIA DEM. REP. OF THE CONGO BURUNDI Total spent in 2015: >€5.6 MLN (2014: €12.1 mln) MAY 2016 © CORDAID 13 CORDAID 2015 ANNUAL REPORT What we did in 2015 COM AGE MON N 201 DA 4 -2 015 community security architects An estimated 1.5 billion people live without security (World Bank). Most of them live in fragile and conflict-affected areas. Their communities endure constant security threats, ranging from armed conflict, theft of harvest to sexual violence. Security forces and judicial systems offer them little or no protection. Fragile and conflict-affected regions, such as Syria, Afghanistan, South Sudan and the Democratic Republic of Congo, and most recently the eruption of violence in countries like Burundi and CAR, lack even basic security. Civilians, particularly women and children, are the most vulnerable. Yet at the same time, women have a vital role to play in peace building. Often, peacekeeping missions and formal judiciary structures are top-down and they often do not take local knowledge and requirements sufficiently into account. So we work with local communities from the bottom-up and always include stimulating women’s participation in everything relating to security and justice. In 2015, we were gratified to see the conclusion of a project in Afghanistan designed to increase the number of women in the judiciary. If female judges are better qualified and skilled, women are more likely to access the justice system and face a fair trial. Now, 300 female judges have been trained and the project reinforced the Afghan Women Judges Association (for more on this project, see www.cordaid.org/en/projects/strengthening-afghan-femalemagistrates/111322/. Community security One of our most successful multi-country security & justice programs is 4x4justice. It formed part of the Justice for Sale campaign in Eastern Congo aimed at improving access to justice, medical and psychosocial assistance for women. The campaign is still ongoing and uses a mix of communication media, such as radio spots, a TV-series and comic books to reach people in remote areas. All these activities are aimed at creating a shift in mindset in a society that traditionally holds women responsible for the sexual violence perpetrated against them. Our Community Security Architects (CSA) program is proving increasingly effective. CSA has now been rolled out in two regions of the DRC – Batembo and Bahutu – where armed groups are active. Long-running conflicts on land issues is a major problem here. We believe collective action can make significant contributions to resolving the issues. 14 2014 -2015 MON COM NDA 5 AGE -201 2014 1. Community Security Architects are people from within communities 2. Community Security Architecture is customised by the architect and the community, who know the context best 3. Designing security & justice action plans is a group process preferably including police and judiciary actors 4. All stakeholders are engaged in implementing Security & Justice Action Plans 5. We provide powerful insights to improve the effectiveness of (inter-)national policies and programs, based on best practices in communities worldwide. X OLBO CSA TO O CSA T COM AGE MON N 201 DA 4 -2 015 X OLBO 'There is no peace without forgiveness, without tolerance. Regardless of ethnicity, social status, we are all brothers... arm yourselves with justice, love, mercy and authentic peace.' Pope Francis during his historic visit to the Central African Republic, December 2015. Getting results We have now trained 120 Community Security Architects (CSAs), operationalized eight community platforms and six security & justice action plans were agreed upon and partly implemented. This program has also been launched in Afghanistan and South Sudan. In Afghanistan we undertook a successful pilot that identified and trained four CSAs and did two participatory research studies on the conflict dynamics and security and justice in two provinces. In South Sudan we operationalized six community platforms and organized the discussion of a monitoring report on the disarmament process among 60 community and government representatives. Looking ahead to 2016, next steps are the ramping-up of Community Security Architecture to include two additional provinces in DR Congo, and expand activities in South Sudan, Afghanistan, Mali and Somalia. In DRC, 150 communities will each have developed a security & justice action plan and 1,500 locally-led security and justice initiatives will be in place. In both Afghanistan and South Sudan, 12 community platforms will be operationalized and 12 security & justice action plans will be implemented. In Mali and Somalia two pilots have been scheduled. Women, violence and justice During the more than two decades of armed conflict in South Sudan women have experienced high levels of violence. At the end of 2013, violence spiraled to many parts of the country leading to the displacement of thousands of people to Magwi County. The majority were women who are specifically vulnerable to gender-based violence (GBV) and have no access to the most basic safely nets. Local justice institutions, such as the police, judiciary, chiefs, hesitate to address violence against women. Some women also perceive certain forms of violence by male family members as ‘something normal’. Cordaid is now working to combat violence by strengthening communities MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT What we did in 2015 and local justice structures. In 2015 and working closely with partner Women for Women International (Wf WI), we have organized peace-building training for 200 women. Today, many of them are already playing critical roles as proponents of peace in their community. Bi-monthly family courts are now organized in collaboration with local court officials to scale-up the legal services to GBV victims. ‘There are numerous drivers of conflict in South Sudan. But there’s one overlooked factor that perhaps could have prevented a resurgence of violence: a peace table that included women.’ ▪▪ Communities’ satisfaction with policing services increased from 20.6 % in 2013 to 58.1% in 2014, also due to increased surveillance. ▪▪ In Walungu, the peace tribunal’s mobile courts increased from 27 in 2013 to 79 in 2014. ‘All security actors of our society, including the judiciary, administration, civil society and the police, must be motivated and work together to resolve our identified problems.’ Local administrator and chairman of the security committee in Idjwi, South Kivu. Jennifer L. Windsor, CEO of Women for Women International (WfWI). Experience shows that RBF is an ideal tool to improve all aspects of security and justice in fragile and conflict-affected areas (see also page 9). This is how we apply RBF: In Burundi the government, with Cordaid assistance, established six local ‘mixed security committees’ in which the judiciary, the police, the municipal administration and societal organizations discuss security problems and solve them at municipal level. Cordaid had been supporting and improving their effectiveness through RBF. However, in light of the current instability in Burundi (see page 27), this activity is on hold. In May 2015, Cordaid published a position paper on RBF in security & justice. It can be downloaded at www.cordaid.org/ media/publications/Cordaid-10076-04-4pager-SJ_RBF-ENnew1.pdf. TRACK RECORD AND TRAINING IN RBF ‘The World Bank has made RBF a major priority. For them and other donors it is a promising solution with visible though not always spectacular results. Many countries failed to reach the Millennium Development Goals. They need stronger health systems but are dealing with constraints on resources. And RBF is seen as a solution to overcome those constraints.’ Professor Donald S. Shepard who has evaluated RBF programs in Haiti and several African countries including Zimbabwe and participated in the 10-day RBF training course. Results on security & justice To date, Cordaid has RBF Security & Justice programs in the Democratic Republic of Congo (DRC) and Burundi. In the DRC province of South Kivu, the application of RBF has significantly improved the performance of the local administration and the police and judicial systems. It has also led to the revival of local security councils, which were set up to encourage dialogue. The impact on security and justice indicators in South Kivu (DRC) has been positive (most recent confirmed impacts to year-end 2014): ▪▪ The number of female participants in meetings of local security committees tripled from 96 to 290. ▪▪ The number of patrols in Shabunda district increased from 1,441 in 2013 to 5,937 in 2014. ▪▪ The number of cases dealt with by the office of the prosecutor increased from 379 in 2013 to 648 in 2014. ▪▪ Communities reported that police behavior improved and communities experienced 15% less harassment in 2014. MAY 2016 © CORDAID Cordaid has extensive track record in both RBF healthcare and education and increasingly in security in Africa and Asia. But as more funds are becoming available for RBFrelated initiatives, notably from the World Bank, the need for formal training in the relatively new financing approach is growing among policy-makers in developing countries. Only a handful of organizations offer this kind of training. Cordaid is one of them. Our most recent RBF training course took place in Zimbabwe, where Cordaid and the University of Zimbabwe gave a 10-day course for senior policy-makers and implementers from several African countries. We are also committed members of the Open RBF platform. A fundamental aspect of Open RBF (http://openrbf.org) is that, once validated, all data entered into this independent system are displayed on the internet for everyone to see and accessible through easy-to-read dashboards. This encourages everyone to engage with vital development issues and shows how resources are allocated. This commitment is fully in line with our pioneering and state-of-the-art Open Data transparency. 15 CORDAID 2015 ANNUAL REPORT What we did in 2015 ECONOMIC OPPORTUNITIES AND WORK IN 2015 116 >2 MLN 17,664 projects in total direct clients reached through our RURAF fund since 1998 and clients, including 27 7,987 440,000 countries women, benefited from Stability Impact Fund finance loans made to entrepreneurs (65% women) 65 partners Impact investment 1998 - 2015 Since inception, Cordaid has financed over 230 partners and made 430 investments with a mix of equity and debt instruments. € mln 200 172 179 156 160 120 128 117 134 143 105 91 80 78 40 29 0 0 1998 6 11 39 51 63 20 1999 2000 2001 2002 2003 2004 2005 2006 Inclusive economic growth is a vital condition for reducing fragility, fighting poverty and transitioning following conflict. Cordaid advances private sector development in fragile areas by supporting local entrepreneurship and small and medium-sized enterprises (SMEs). This support helps to create jobs and fight poverty but also to build trust, reduce inequalities and increase social cohesion within and between communities. Private sector development is also an important strategy for peace. Widespread youth unemployment is one of the most pressing social challenges facing fragile areas. Jobs and opportunities for entrepreneurship are extremely important and can help to draw young people away from conflict. Specific constraints faced by female entrepreneurs must be addressed. Women play a key role in agriculture, trade and microbusinesses. Empowering women economically is an effective strategy for reducing fragility and rebuilding livelihoods. Access to finance Cordaid has been investing in scalable, sustainable financial models in rural Asia, Africa and Latin America since 1997. To date, more than two million direct clients have been reached through our biggest fund under management: the Rural and Agricultural Fund (RURAF). RURAF’s investees are mainly microfinance institutions (MFIs) that offer loans, guarantees and equity to people and businesses that have few options. They serve farmers and rural microenterprises. SMEs are indirectly 16 2007 2008 2009 2010 2011 2012 2013 2014 2015 supported via dedicated local funds. RURAF provides equity, guarantees, and subordinated and senior debt. Grants are provided for capacity building and the development of innovative financial products, services, and methods. In 2015, RURAF’s activities looked like this: KEY RURAF FIGURES Total committed €48.1 mln Total outstanding €45.1 mln Portfolio at Risk 2.7% Write-offs 1.4% Female clients 65% Rural clients 440,000 Return in 2014 4.5% Access to finance 45 investees Impact investment for the future Cordaid Investments, the asset management branch of Cordaid, believes that impact investing is the next stage in development cooperation. If fragile communities are to flourish, the need for economic development is just as urgent as the need for security and justice and good public services. MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT What we did in 2015 G4-8 STABILITY IMPACT FUND FOOTPRINT GUATEMALA MYANMAR HAÏTI SOUTH SUDAN ETHIOPIA SIERRA LEONE LIBERIA COLOMBIA NIGERIA BURUNDI DEM. REP OF THE CONGO SIF focus countries: Sierra Leone, Ethiopia, DRC, Guatemala Other target countries: South Sudan, Burundi, Nigeria, Myanmar, Haïti, Colombia, Liberia Fragile and post-conflict countries are prone to relapsing into cycles of violence. The younger generation is eager for change, but many of them are uneducated and have few job opportunities. The Stability Impact Fund aims to stimulate entrepreneurship and create jobs in fragile contexts as a means to achieve economic development and stability. Since its inception in 2014, SIF has been an impact-first fund serving all segments of micro, small and medium- sized enterprises (MSMEs). Particular focus is placed on small companies at the lower end of the segment; the underserved ‘missing middle’ that has the potential of becoming a powerful contributor to economic growth. SIF provides its investees with access to loans and patient capital. It is directly linked to Cordaid’s grant-funded Business Development Services (BDS) to make the MSMEs investment ready and better equipped to achieve their social and business goals. KEY SIF FIGURES Health finance In 2015, Cordaid’s Health Fund began piloting improvements to the quality and quantity of health services in sub-Saharan Africa by providing health institutions with much-needed access to finance. The Health Fund specifically targets health institutions participating in Cordaid’s Results Based Finance (RBF) system. Healthcare providers receive their grant-based payments only after their output has been verified. However, the financial capacity of these health centers remains limited. Loans provided by the Health Fund enable recipients to access larger amounts of funding to further improve their services. Loans are typically used to purchase medical equipment or supplies, renovate or build facilities, and improve medical services. Health clinics in Rwanda and Burundi participated in the pilots. Roll-out will take place in Rwanda in 2016. Although early days, this is what the Fund looked like in 2015: KEY HEALTH FUND FIGURES Total committed 2015 €5.7 mln Targeted fund size €20 mln Total outstanding 2015 €5.0 mln Loans issued 17 Portfolio at Risk 0% Focus countries Write-offs 0% Rwanda, DR Congo, Zimbabwe, Cameroon, Kenya, Ethiopia, Burundi Number of investees 6 Micro-entrepreneurs 17,664 (of whom 7,987 women) Targeted fund size €40 mln (€30 mln first closing) Targeted impact, jobs created 1 ,500 (of which 50% women and 35% youth) MAY 2016 © CORDAID 17 CORDAID 2015 ANNUAL REPORT What we did in 2015 CREATING OPPORTUNITIES THROUGH INVESTMENT Sierra Leone’s missing middle Sierra Leone’s financial sector has only enjoyed limited development since the violent civil war ended in 2002. Small enterprises have a hard time getting access to capital. Only a few commercial banks are willing to invest in SMEs due to the considerable costs and risks involved. Following the Ebola epidemic, the situation is even more challenging. In mid2015, we published an impact report on the post-Ebola landscape in Sierra Leone. It can be downloaded at www.cordaid.org/media/publications/Cordaid-4pager-Ebola_ juni_2015.pdf. Despite the negative impact of the Ebola crisis on businesses, clients managed to survive the crisis period by demonstrating a remarkable display of risk management strategies and entrepreneurship. This confirms why micro and small entrepreneurs deserve to be supported through various financial instruments, including loans, coaching and business development services during and after crisis periods. Clean water enterprise Jobs and opportunities to build their own livelihoods are extremely important, especially for young people (75% of Sierra Leone’s population is younger that 35 years). One example of how local entrepreneurs are building opportunities is the James family's Foods and Drink Ltd. (pictured above). It distills, bottles and sells spring water from a local source in Sierra Leone under the brand name AquaClean. To grow its business, which includes a water plant at the source, the family enrolled in Cordaid’s BDS program in 2015. They became eligible for Sustainable Impact Fund financing and their loan was approved in early 2016. G4-8 RURAF support for small-scale farmers In Bolivia’s predominantly rural economy, partner Sembrar Sartawi is one of the few financial institutions to develop loan products and training tailored to small-scale agricultural production and trading. Sartawi is highly committed to organizing small-scale farmers to improve their position in the production chain. In 2011 and 2014, RURAF extended two significant loans to strengthen Sartawi’s capital position and consolidate its portfolio. A grant of US$ 20,000 was provided to introduce four new agricultural financial products, including village banking and micro-savings products. Dairy farmer Filomena Nieves is one of the clients to benefit from Sartawi’s products and services. Her milk production has increased seven-fold as a result of several microcredit loans and Sartawi’s technical training. With Sartawi, she has since been able to negotiate an output contract with a large dairy factory, generating a stable income for this farmer. FOOD SECURITY IN 2015 63 7,290 90,000 projects dairy and apiary farmers in Teso, Uganda trained in farm management; farmers in Uganda and conflict-torn South Sudan will benefit from the manufacture of high numbers of Wakatis, a sterile solar-powered microclimate cooler that stores up to 150 kilos of produce 64 partners 35 farmers' cooperatives in Sierre Leone supported to re-open local market WHERE WE WORK AFGHANISTAN SOUTH SUDAN HAITI SIERRA LEONE GHANA Total spent in 2015: DEM. REP. OF THE CONGO UGANDA BURUNDI INDONESIA >€3.2 MLN (2014: €11.6 mln) 18 MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT What we did in 2015 Access to food is always a challenge in fragile and conflictaffected areas. That is why we work with small-scale farmers. The key aim is to help produce food for local communities and to create market access to generate income. Organizing farmers around a common economic goal and integrating the food value chain potentially reduces tensions. In post-Ebola Sierra Leone, people are dealing with low food production and high post-harvest losses. We launched a project that would offer young people jobs in farming in areas where the only employment is very dangerous mining work. After a long period of instability, the Teso region in northeastern Uganda is slowly recovering. As many of the poorest inhabitants work in dairy and apiary production, partner SOCADIDO (Soroti Catholic Diocese Integrated Development Organization) set up a project to improve local farmers’ productivity and incomes. The project targeted dairy and apiary farmers and it reached a total of 7,290. The latest evaluation concluded that more than 90% of the target households had improved their living conditions. One of the many positive results has been the focus on ‘farming as a business’. Farmers were both trained in technical issues (i.e. forage for bees, pest and disease control, apiary management and catching swarm colonies) and in marketing their produce. Through collective negotiation, the apiary farmers have already been able to agree favorable prices on the purchase of 943 new hives. CORDAID SERVICES FOOD SECURITY context analysis & planning productivity post-harvest market access Training & Education Training & Education Training & Education Preparation of land; Access to inputs; Seed governance Smart solutions for storage and processing: Wakati & Warrantage Market information/ linkage: ICT organization of farmers MAY 2016 © CORDAID Significant funding A successful combined Disaster Risk Reduction/Food Security proposal to the EU will enable us to roll out Pro Act, an integrated approach to building resilience, livelihood and food security in troubled South Sudan. The Dutch National Postcode Lottery (NPL) donated €2.28 million to further fund the exciting Wakati innovation we reported on last year. This amount is over and above the €2.7 million regularly given to Cordaid by the NPL. The Wakati is aimed at farmers without refrigerators in developing countries where a great deal of produce - and therefore profit - can be lost through spoilage. It is an innovative device that increases the short-term storage time for fruit and vegetables. The solar-powered Wakati stores up to 150 kilos of produce in a sterilized microclimate. It is estimated that around 90,000 people in Uganda and conflict-torn South Sudan will benefit from this donation that will enable the manufacture of high numbers of Wakatis. In mid-2015, Cordaid published a position paper on food security. It can be downloaded at: www.cordaid.org/media/ publications/Cordaid-Position_paper_FoodSecurity-LR.pdf. Building resilience: sustainable development Disasters hit the poorest the hardest. Those who are destitute often live in the most dangerous locations and are most susceptible to recurring hazards, such as floods or droughts. They are also the people destined – time and again - to lose their homes, jobs and farmland when fleeing from acts of war. Disasters can destroy years of investment and hinder further development. This means that the most effective disaster response is resilience. This requires a combination of humanitarian aid, rehabilitation and sustainable development. Although for reporting purposes, we separate out the various components essential to tackling all three, our long track record means we are strongly placed to help communities achieve resilience through an integrated approach. Track record Building resilient communities is an ongoing process. In disaster-prone regions, resilience programs can be part of humanitarian aid. However, programs can also help local communities develop capacity to mitigate the impact and reduce the risk of hazard. Resilience building can also be supported by lobbying and advocacy in specific focus areas. In the period 2011 through 2015, Cordaid was part of the Dutch Partners for Resilience consortium funded by the Netherlands’ Ministry of Trade and Development Cooperation. During that period, 45 projects in nine countries were implemented. Based on this experience, we were gratified to be selected to form a Strategic Partnership with the Dutch Ministry of Foreign Affairs for the period 2015-2020. For more on resilience, see www.cordaid.org/en/news/?&topic=resilience 19 CORDAID 2015 ANNUAL REPORT What we did in 2015 URBAN MATTERS IN 2015 EXTRACTIVES IN 2015 7 13 35 34 projects partners projects partners Total spent in 2015: Total spent in 2015: >€2.3 MLN >€3.6 MLN (2014: > €2 mln) (2014: €6.2 mln) As part of our new strategy, our Urban Matters business unit has been integrated into other activities, including our economic opportunities and resilience focus. However, some of our Urban Matters programs are still ongoing, aimed at: ▪▪ Improving the living conditions of the people living in the slums of seven metropolises in South America and Africa; ▪▪ Initiating collaboration and managing all relevant stakeholders: inhabitants, governments, companies and investors; ▪▪ Giving priority to the inhabitants’ point of view in all plans; ▪▪ Using our international contacts and networks such as investors, knowledge centers, companies and NGOs; ▪▪ Stimulating co-financing by all parties involved; ▪▪ Providing sustainable solutions based on sound business cases; ▪▪ Ensuring that as many inhabitants as possible benefit from our efforts by broadening the scope of its initiatives (scaling up) or by copying for use at other locations. Women promote peace In addition to establishing projects that promote women’s participation in civil society, our Women’s Leadership business unit is tireless in its lobbying and advocacy activities across the world. In 2015, the focus was very much on the 15th anniversary of UNSCR 1325 and its disappointing results to date. Resolution 1325 was the first formal and legal document from the United Nations Security Council (UNSC) that required parties in a conflict to prevent violations of women’s rights, to support women’s participation in peace negotiations and in post-conflict reconstruction, and to protect women and girls from sexual and gender-based violence in armed conflict. It was also the first United Nations resolution to specifically mention women. Public transport Cape Town on track For the past three years Cordaid has supported the Cape Town, South Africa, administration in developing the Integrated Public Transportation project. The €55 million project is now ready to take off. Through improved transportation, people from the townships will have better access to employment, healthcare systems and higher education. The resolution has since become an organizing framework for the women, peace and security agenda. The issue is that 1325 has failed consistently to find the funding needed to pursue its goals. WOMEN’S LEADERSHIP IN 2015 46 49 projects partners Total spent in 2015: >€5.5 MLN (2014: €9.3 mln) Lobby & Advocacy in fragile contexts Cordaid has a proven track record in lobby and advocacy in fragile and conflict-affected situations. Our success lies in an inclusive approach. Efforts start at community level, centered on the perspectives and priorities of local women and men. Through local partnerships based on expertise and trust, Cordaid works towards restoring confidence and social cohesion, also building strategic relationships to ensure that the agendas of fragile communities are connected to national and international policy levels where decisions are taken. Throughout 2015, we worked hard on various lobby and advocacy activities. In education, our lobby supported the decision in the Central African Republic to adopt Results Based Finance as the funding mechanism for their national education policy. Our Extractives team is closely involved in lobbying activities in Kenya, South Sudan and Nigeria to redress the negative social and environmental impact of and corruption in the oil sector. Cordaid is a member of the board of EITI, the Extractives Industry’s Transparency Initiative, aimed at lobbying for and advocating the ‘Publish What You Pay’ approach to preventing corruption and increasing transparency in the industry. GAI speeds up peace funding At the UN High-Level Review in the fall of 2015, this situation was acknowledged, also through the presentation of the Global Acceleration Instrument (GAI). This instrument was co-developed by Cordaid’s Security & Justice and Women’s Leadership teams and aims to increase funding to women’s organizations promoting peace around the world. GAI is already having an impact. Both the UK and Spain have pledged $ 1 million, the Australian government increased its initial pledge from $ 1 to $ 4 million, and Ireland has committed at least $ 200,000. ‘UNSCR 1325 gives us the political framework to get women on board and to change the perception of women from victims to agents of change in conflict resolution processes. Yet 15 years later, donor countries invest billions in their own (military) security, but fail to allocate the resources to implement UNSCR 1325 and hence to implement measures to improve the security situation of women. This lack of political will to generate adequate funding deprives the world of a most effective response to radicalization.’ CEO Simone Filippini, writing in the UK’s The Guardian newspaper. 20 MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT What we did in 2015 G4-8 CORDAID’S FOOTPRINT IN PROJECTS RELATED TO WOMEN AFGHANISTAN LEBANON PAKISTAN ISRAEL PALESTINE STATE GUATEMALA HAITI CENTRAL AFRICAN REPUBLIC HONDURAS NIGERIA SIERRA LEONE EL SALVADOR COLOMBIA GHANA CAMEROON CONGO-BRAZZAVILLE BOLIVIA DR OF CONGO ZAMBIA VIETNAM SUDAN SOUTH SUDAN ETHIOPIA KENYA UGANDA RWANDA BURUNDI TANZANIA BANGLADESH PHILIPPINES INDIA INDONESIA MALAWI ZIMBABWE SOURCE Cordaid IATI activity file - http://iatiregistry.org/dataset/cordaid-activities ‘Peace and development cannot happen without us, women. We need the international community to support us with policies but also with sustainable funding. Policies and funding that are put in place in consultation with us. Because what is the purpose of political declarations if it doesn’t match the realities on the ground.’ Hasina Safi, Afghan Women’s Network (AWN). Cordaid in the Netherlands Poverty and exclusion are realities in the Netherlands. According to the poverty report (Armoedesignalement) published annually by the Dutch government, more than 544,000 or >10% of households in the Netherlands are living in relative poverty. This figure is down on the previous year (10.3%), also as economic recovery stabilizes. However, this still means that more than a million of the Netherlands’ total 16.8 million people find making ends meet a struggle, especially in the larger cities. What is most alarming is that the number of households that have been under the poverty line for more than four years is increasing: 217,000 in 2015. Of the people who live in long-term poverty, 131,000 are children (Armoede en sociale uitsluiting 2015/ Poverty and social exclusion 2015, The Netherlands’ Central Bureau for Statistics, December 2015). At year-end 2015, the number of food banks had increased to 163 (2014: 157). Giving back to the community People clearly need help. Cordaid is convinced that care for the vulnerable in society is essentially a government responsibility. But we are also aware that there are countless community initiatives from people who want to change their situation themselves. What they need is help to help themselves. This MAY 2016 © CORDAID is where Cordaid Bond zonder Naam (literally: Nameless Association) that was set up during the 1930s Depression, comes in. We invest in community empowerment by bringing together parties that can help initiatives, such as local authorities, companies and social organizations. By creating a support ‘community’, we can help get these initiatives off the ground. And by joining forces, we can help disadvantaged people, often the long-term unemployed, take an active part in their local communities so they can ultimately help themselves. And that is exactly what they are doing. In 2014, Cordaid supported a group of nine women in setting up the ‘Our cooperative’ in Breda in the south of the Netherlands. The original cooperative now has a total of 59 members, interns and volunteers. Many of the members were long-term unemployed. They were allowed to retain their social-security benefits for a specific period of time. In the meanwhile, eight members have found paid work or have gone on to further education, saving the local authority a massive €100,000 on benefits. Moreover, the cooperative is profitable and has been able to pay out part of its profits - €2,000 - to the local authority. Winning ideas Cordaid in the Netherlands also works on stimulating Dutch ingenuity that can be applied at home and exported to fragile and conflict-affected areas. For the second successive year, we organized the Social AdVenture Challenge. We are looking for bright, smart and viable ideas. The 2015 participants did not disappoint. The first prize in the national category (€7,500) went to Ubuntu, a social cooperative in Amsterdam, made up almost exclusively of single mothers. By pooling their skills, experience and energy into Ubuntu, they have created work for themselves and others. Both the international and popular 21 CORDAID 2015 ANNUAL REPORT What we did in 2015 prizes (€7,500 and €750, respectively) went to LegBank, an ingenious prototype machine that produces leg prostheses economically and quickly. The LegBank has already won a significant award from our (donor) partner ASN Bank. The Social AdVenture Challenge win will enable further development. For more on the challenge: www.cordaid.org/nl/nieuws/ nederland-onderneemt-sociaal/ (in Dutch only) or on Twitter: #SocialAdventure. Open Data - commitment to transparency At any given time, Cordaid is developing, implementing and executing hundreds of programs and projects in over 40 countries. All our projects are aimed at specific outcomes but often impact over time is harder to quantify, not least because we work in the world’s toughest and most volatile regions. What we can do is provide a clear and transparent accounting of what we are doing, how funds are deployed and what progress has been made. In practical terms, this means everyone – clients, partners, donors – can follow each and every Cordaid program and project (www.cordaid.org/en/vision-open-data/). Cordaid publishes and updates its projects on a quarterly basis using the internationally recognized IATI open data standard (www.iatistandard.org). We work on the basis that all project information should be published; internal reporting and updating processes are streamlined under the ‘single entry, single source and multi-use’ principle. Progress can be reviewed during rather than at the end of activities. And because data in itself is not knowledge, our open-data project files further provide narrative information and background about the vast majority of projects. At present, the data and information generated must be considered as outcomes rather than verified sustainable impacts. We are still working on this next step. However, Cordaid’s approach is considered pioneering and state-ofthe-art and we are frequently invited to provide workshops and training on Open Data to a wide variety of organizations, including regulators and government auditors. In early 2015, we rolled out interactive visual tools that help users to produce insightful graphs, maps and charts based on open data information. Partners in Uganda were offered training for trainers on project reporting using open data during 2015. 22 MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT how we work HOW WE WORK Cordaid works in the most high-risk fragile and conflict-affected areas in the world. Our mission is to help transform those areas into flourishing communities. We cannot do that alone. Nor do we work in a vacuum. Cordaid is not a single-issue NGO. We take the view that there is little point in securing high-quality basic healthcare if women are still unsafe and exploited, children malnourished and unschooled, and communities divided and insecure. So we work with our clients (local communities and people), our partners and our donors to ensure the support offered is what local communities really need. CORDAID - BUILDING FLOURISHING COMMUNITIES IN FRAGILE STATES In flourishing communities, people are able to satisfy their fundamental human needs when social structures and institutions function inclusively and sustainably. In fragile contexts, this is a fundamental challenge. Cordaid’s intiatives contribute to peace and nation building in fragile contexts, leading to strengthened social contracts, resolved power imbalances and structural social change. security and justice opportunity governance and services Security structures and institutions respond to vulnerable communities need for protection, justice, and improved resilience against natural or man-made disasters The private and public sectors function in a manner whereby once excluded entrepreneurs can actively participate in the economy Governing institutions are responsive to the needs of all people living in fragile contexts, including access to social services IMPACT CORNERSTONES OUTCOME Empowerment: All people are able to speak out and influence in the decision-making processes that shape their society PROBLEM ACTIVITY OUTPUT Fragility: Weak governance structures; delegitimized social contracts, damaged social cohesion Rebuild social contracts through performance based finance (PBF) to support effective justice and rule of law, health care and education Justice expanded through a widened magistrate; access to timely, quality and efficient health care; girls and children stay in school Globalization: global common goods unfairly distributed, neglected, overused and abused. Apply risk reduction techniques and action plans to empower citizens mitigate and manage challenges to productive land, clean water and safe shelter Loss of life and property is reduced; community continuity is improved Power imbalances: power is employed not for the good of an entire society, but in favor of elites and special interest groups Convene and build the capacity of civil society to constructively participate in peace building platforms Citizen engagement and social accountability is enhanced; unusual suspects are drawn together to support social processes and goals Gender inequality: a cross-cutting fundamental power imbalance and root cause of fragility Use PBF and convening power to ensure that women and girls needs in fragile contexts, are articulated and met Women gain access and participate in peace processes; access to appropriate sexual and reproductive health; women are free to exercise economic rights Global socio-economic changes: widening wealth gap lack of political will to combat poverty or find innovative solutions to structural problems Invest in funds that deliver much needed capital and in conflict sensitive business development training A thriving Small and Medium-Size Enterprise (SME) sector gives rise to inclusive jobs, skills and spring-up industry What clients want At Cordaid, we are convinced that power imbalances and the exclusion of people, whether economic, through lack of security, through gender or religion, are among the root causes of fragility. That is why we involve communities at every stage of our programming and projects. The people concerned know the situation best; they know what is going right or wrong. We have worked hard on developing tools that give communities a voice. The withdrawal of NATO troops from Afghanistan at the end of 2014 gave rise to real concerns among women there. Working with local partners the Afghan Women’s Network (ANW) and the Afghanistan Public Policy Research Organization (APPRO), we launched the Transition Monitor, a periodic survey among local women that tracks and documents MAY 2016 © CORDAID impacts in three areas: overall security and access to justice, access to work and public life, and mobility and access to services. The Transition Monitor continues to be used to understand community concerns and priorities. The Women’s Peace and Security Barometer is another Cordaid innovation. It has now been further expanded from three to four countries. Women in DR Congo, Columbia, India and South Sudan define what security means for them. They then provide data on the daily reality of peace and security issues for local women. This information is valuable for policy makers, governments and donors. The added value is that the analyses are reported back to the local women, empowering them at negotiating tables at all levels of policy development and implementation. 23 CORDAID 2015 ANNUAL REPORT how we work ‘Cordaid is well-placed to provide critical views and recommendations to internal actors involved in Afghanistan, such as NATO. The necessity to continue to liaise with civil society and be informed by independent research initiatives on women’s security and their perceptions of the ANSF (Afghan National Security Forces) in guaranteeing their security, will be as important and relevant as ever.’ Mari Skare, Former NATO Secretary General’s Special Representative for Women, Peace and Security. G4-8 BAROMETER FOOTPRINT 2015 Palestine A barometer initiative is empowering Palestinian women from both stories of the Green Line to tell their Stories, analyze them collectively and provide specific recommendations for action and policy change to audiences internationally and in the region. Afghanistan Four cycles of Monitoring Women in Transition were completed. Lobby and advocacy on the basis of the transition monitor informed the policies of NATO and other bodies. A new barometer initiative has been developed to continue to monitor Afghan women’s security, and also support implementation of the new National Action Plan for UNSC 1325. South Sudan Community consultations helped to open up dialogue on a previously silent subject of women’s security. Women’s stories of insecurity in Western Bahr al Ghazal state have been documented and analyzed, and will be used not only for policy advocacy but also a series of community radio programs. Colombia Collaboration among Colombian women’s networks and organizations successfully produced tools and indicators to capture the experiences of over 2,000 women regarding violence and discrimination affecting political participation and economic autonomy. The outcomes of the first cycle of data collection were analysed in a series of participatory workshops to produce policy analysis and follow-up actions. Northeast India The first cycle of monitoring has been completed in two states, Manipur and Assam. The barometer has generated awareness and actions at communitylevel, and the consolidated evidence base has been used in policy advocacy and multi-stakeholder engagement. Burundi Exploratory discussions are underway to gauge possibilities for Barometer development. Democratic Republic of Congo The Femme au Fone initiative is using mobile phones and radio to promote the protection, empowerment and participation of women. Women use SMS to report security issues. This information is being used in regular radio reports and also for advocacy. 1,000 stories were collected in the pilot phase and published. Israel Bedouin women in the Negev Desert have completed a first round of gathering women’s perceptions regarding personal safety and security, economic prosperity, equality and ability to influence decision-making processes. Results have been presented to the Bedouin community and to local, national and international stakeholders and dutybearers. Indicators for ongoing monitoring of the situation are being developed. EXPANDING THE FLOURISHING COMMUNITY INDEX Cordaid’s innovative new methodology for assessing the priorities of local communities – the Flourishing Community Index or FCI – has been further extended. The technology-based FCI helps us reach client beneficiaries in an objective and inclusive way – through story-telling. This is a simple, easily applicable and replicable approach that can be used on a large scale in local communities in different countries. In 2015, a number of ‘train the trainers’ workshops were given to local partners in South Kivu, DRC. We had started an FCI pilot in Burundi at the end of 2014, however due to rapid deterioration of the political situation (see page 27) 24 it had to be put on hold. As part of our expansion plans, we are currently developing a number of FCI apps for specific purposes. Colleagues working on Lobby & Advocacy are already using a tailored app. A ‘Resilient Community Index’ app for Cordaid’s Disaster Reduction and Resilience team will be available in 2016. In Uganda, we also trained local partners in collecting data on how people perceive their own and the community’s capacities to address a hazard. Again, story-telling combined with quantitative data is used to gain a fuller understanding of community needs. MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT how we work Working with partners G4-16 In 2015, we listed over 1,000 partners on www.cordaid.org. There are implementing partners that are firmly rooted locally, and funding partners that finance the projects. Finally, we also list the networks and alliances we are part of. Our implementing partners are by far the largest group because we are not a single-issue organization. The prospect of the post-2015 funding situation and our commitment to the Global Goals mean we will be focusing almost exclusively on fragile and conflict-affected areas. Of the current 46 countries where we worked in 2015, 22 (including the Netherlands) will become priority regions from 2016; Cordaid has offices in 12 of these 22 countries. However, this does not mean we will sever ties with existing partners in, for example, countries that are no longer a priority focus for us. We will continue to maintain relationships as fragile and conflict-affected situations can arise at any time and in any place, as the experience in Burundi demonstrates. From 2016, we will also be revisiting strategic partnerships and have opted to cut back the current 83 to 53 of the most relevant to our fragility and conflict-affected regional focus. Our most strategic partners, Caritas Internationalis and CIDSE, obviously remain crucial to our future. We are intensely grateful to all our partners for the cooperation and good work they (continue) to do around the world. However, partners believe we could further improve on the advice and guidance we provide. So partner comments are generally positive about Cordaid but also critical. We are now looking at ways to improve our partner dialogue as, in summary, the message is: Cordaid needs to become a better listener. MFS II – EVALUATED Over a five-year period, more than 70 countries received €1.9 billion in Dutch government MFS II funding through 67 Dutch development organizations, including Cordaid. One of the preconditions for this funding was that all projects funded through MFS II would be carefully and independently evaluated. That evaluation was completed in September 2015 and is the largest endeavor of its kind ever undertaken. The results included in an 8,000-page report, also collected by not-for-profits such as Cordaid, show that Dutch development cooperation organizations deliver excellent work. And that tax-payers’ money has been well spent on pursuing the Millennium Development Goals. The full report and summary versions, also per country, can be reviewed and downloaded at https://www.partos.nl/joint-MFSII-evaluations. ‘There has been a lot of criticism of the sector in recent years. The government has also made serious cutbacks on subsidies to NGOs. And now it seems that the sector is simply good. It’s effective and efficient, although we cannot always find hard evidence for the latter…’ What our partners say Throughout the MFS II period from 2011 to 2015, we monitored Cordaid partner perceptions on our working relationship. Through a bi-annual survey (2011, 2013 and 2015), one of our aims was to get feedback from partners on the support provided by Cordaid. In general, we scored relatively well on quality of support. Cordaid is highly respected because we are seen as showing respect to partners, their knowhow and expertise. G4-6 Professor Wiebe Bijker of Maastricht University who oversaw the MFS II evaluation. WHERE WE WORK FROM 2016 THE NETHERLANDS SYRIA IRAQ AFGHANISTAN LEBANON INDIA BANGLADESH CENTRAL AFRICAN REP. SOUTH SUDAN NIGERIA HAITI SIERRA LEONE CAMEROON PHILIPPINES ETHIOPIA KENYA UGANDA MYANMAR BURUNDI DEM. REP. OF THE CONGO MALAWI ZIMBABWE MAY 2016 © CORDAID 25 CORDAID 2015 ANNUAL REPORT G4-26 COMMUNICATION, RAISING AWARENESS AND ENGAGEMENT IN 2015 >42 MLN views as Cordaid ad campaign goes viral >500,000 visitors to our website G4-24 Our communication team’s task is raise awareness of the challenges facing people in fragile and conflict-affected situations. People, our stakeholders – client beneficiaries, partners, (institutional and individual) donors, personnel - need information. We aim to provide it by making challenges visible. And by explaining Cordaid’s approach to tackling them. Sense of urgency Relevant communication can help people understand what is needed and how Cordaid’s propositions translate into programs and projects to meet those needs. We have put in place a communication strategy designed to maximize engagement with all stakeholder groups, our colleagues around the world, and civil society movements, especially Catholic organizations like Caritas Internationalis and CIDSE. Our communication is committed to keeping alive the sense of urgency around fragile and conflict-affected regions. We do this by issue campaigning, systematic engagement, online excellence, flexibility and unifying our visibility through a centralized multi-label and multi-stakeholder approach. how we work Communication in 2015 We began focusing on issue-campaigning in 2015. An issue campaign is a series of coordinated activities around a specific topic. One example is the refugee crisis in the Mediterranean. CEO Simone Filippini visited camps in Greece and on the border with Macedonia to learn at first hand about the plight of the people fleeing conflict and economic problems. Caritas Greece and Cordaid staff were distributing food packages to around 2,000 refugees daily. Through media coverage, visits of this kind help raise awareness on the issue but also on Cordaid’s role in alleviating the humanitarian crisis. We backed up the visit with an all media information and fund-raising campaign, specifically through social media. Thanks to close cooperation between the fundraising and communications teams there was an immediate surge in donations of close to €1 million from individual donors. Overall, through our visible presence on the ground in conflict and disaster hot spots, we are increasingly invited to provide background and comments on crises, thereby reinforcing our ability to inform and raise awareness among the general public. Providing information Cordaid uses all types of media, both conventional and new, to inform, raise awareness and engage support bases. We continuously publish and update daily topical news on our website and through mass media. Involvement with our individual donor base and interested parties is achieved through connecting with them on social media and at live events. We gain trust AD CAMPAIGN GOES VIRAL In February 2015, a few people in France and Canada shared our 2007 ‘Small Change, Big Difference’ offline ad campaign on Twitter. Although we have not used the campaign in recent years, the images are still out there, online. And they are now being found by people and organizations all over the world. Within weeks, the images had gone viral and more than 42 million people had viewed them, also through publication by the Huffington Post and other authoritative sites. There are indications that the campaign is partially responsible for a doubling of our website visitors to more than a 26 quarter of a million in the second quarter of 2015. Created by Cordaid and Saatchi & Saatchi for Cordaid Mensen in Nood (People in Need), the campaign won the Cannes Silver Lion award. Saatchi & Saatchi auctioned off the award and donated the proceeds to Cordaid. The campaign is still used by art and advertising colleges for educational purposes. This is a classic example of how Cordaid leads in thinking about raising awareness – and it is still making people think today. Check out #PeopleinNeed on Twitter. MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT how we work THE WALK More than 3,000 people have taken a real-time walk with Chanceline, a 26-year old mother-to-be in the DRC, on our website (www.cordaid.org/en/healthforall/youtube) and now on YouTube. Chanceline has to walk 27 kilometers to the nearest health clinic. It is some walk for a simple check-up - over five hours and another five to get home again. And Chanceline has done the return trip five times during each of her three pregnancies. Walking is the only option; taxis are too expensive for small-scale farmers. So she walks alone by providing full disclosure on our projects through Open Data (see page 22). As noted, (issue) campaigns are used to raise specific awareness, also through the websites of our labels in the Netherlands. For example, in 2015 following a Cordaid Memisa campaign, we were able to fund training for 12,000 health workers. A key component of the campaign was our estimate that a safe clinic birth costs around € 7. Information like this gives donors a clear idea of what their money can do. Mother’s Day in May 2015 was an opportunity to revisit the series of television documentaries made in the Netherlands and Uganda on becoming a mother. It highlights the high number of deaths around pregnancy and birth in the poorest countries. We have also set up a number of partnerships with retailers who offer to donate a percentage of sales to Cordaid Memisa at no additional cost to the shopper. All sales support Cordaid Memisa and therefore our health programs. In October, the popular television program RTL Boulevard helped us raise funds, raise our profile and vastly improve our ranking in brand preference. Reaching people During 2015, visitor numbers to our Dutch-language site was stable, while the number of visitors to our English-language site increased to 334,000, up from 172,674 in 2014. Our visitors came from all over the world. Of our labels, Cordaid Memisa was visited by the most people (>100,000). Our projects had over 137,000 (2014: 110,000) visitors in both languages. And more than 7,380 (2014: 11,300) unique downloads were made of information posted on our site. All the social media we use (Facebook, Twitter, YouTube, LinkedIn) achieved an average real increase in followers, with Twitter now nearing 10,000 followers. YouTube has become an important medium for Cordaid, with not only The Walk (see sidebar) and the 2007 MAY 2016 © CORDAID through dry lands, in rain storms, under the burning sun. A lot can happen on her walks. Both people and wild animals can be dangerous. Why did Chanceline agree to make this file and why did Cordaid show it in real-time? Because she knows that healthcare should be a right not a privilege. In January 2016, Chanceline gave birth to a healthy daughter, Anne Emmanuelle. Both mother and baby are doing very well ad campaign that went viral in 2015 attracting viewers. Cordaid’s programs on youth gangs in El Salvador drew close to 50,000 views. How we manage setbacks Many of the places we work are high-risk and volatile. How do we deal with rapid changes? Burundi is a good example of the dilemmas we often face. In our 2014 annual report, we wrote optimistically about how our work in Burundi was progressing. We have been present in this country for close to 20 years, through civil war and unrest. Burundi is one of the poorest countries in the world. It is densely populated, especially in rural areas where the average farm size is no more than one acre per family. This is subsistence farming at its most basic. At the same time, Burundi’s 10.5 million population has one of the highest birth rates in the world. Over time, Cordaid has set up a multi-focus range of community-based programs and projects throughout the country. With the government, we were looking at developing Results Based Finance (RBF) health programs into a national healthcare system. And - based on positive experience - we had started RBF pilots in education and security & justice. That was at the start of 2015 when the political situation appeared relatively stable. Breach of trust That all changed in April 2015 when the incumbent president opted to run for and ultimately won a third term in office. This was followed by a failed coup and around 100,000 people fleeing to neighboring countries. The situation now can best be described as a humanitarian crisis. One further result of the (political) instability is the withdrawal of international donors from public-sector funding. The elections had been broadly criticized by the international community and suspicions of 27 CORDAID 2015 ANNUAL REPORT how we work jobs Building a business CORDAID’S FOOTPRINT IN BURUNDI Healthcare jobs Building a business KIRUNDO Education RWANDA jobs Building a business Healthcare jobs jobs Building a business Building Healthcare CIBITOKE Education Rule of Law jobs Rule of Law DEM. REP. OF THE CONGO jobs Education KAYANZA Healthcare Healthcare Rule of Law Building a business BUBANZA Education Vocational & Education professional training jobs Healthcare Building a business Healthcare Education jobs jobs Building aEducation business Vocational & a business Building KARUZI professional training Rule of Law Rule of Law Rule of Law MURAMVYA BUJUMBURA MAIRIE CANKUZO Building a business jobs Healthcare jobs TANZANIA MUYINGA Healthcare NGOZI jobs Vocational & Building a business Building a business professional training Education jobs Vocational & professional training a business Rule of Law Building a business Rule of Law Healthcare Healthcare Healthcare Building a business BUJUMBURA Education Vocational & Vocational && Healthcare Vocational professional trainingBuilding a business jobs Education professional training jobs professional training Vocational & jobs Building a business Education Building a business Healthcare professionalMWARO training Rule of Law GITEGARule of Law Healthcare Education Rule of Law BUJUMBURA Healthcare Vocational & RURAL Education Healthcare professional training Rule of Law Education Education Rule Law Rule of of Law Vocational & professional training jobs Education RUYIGI Rule of Law Vocational & Vocational & Vocational & Building a business professional training professional training professional training Vocational & Education BuildingRule a business professional training of Law BURURI Vocational & Healthcare RUTANA professional training jobs Rule ofVocational Law Healthcare & professional training Education jobs Building a business Education Rule of Law Vocational & Healthcare Rule of Law professional training MAKAMBA Vocational & professional training TANZANIA Vocational & professional training Education Rule of Law Vocational & professional training In Burundi, the peace following the civil war that ended in 2008 is still fragile. Apart from political instability, the country also suffers from poverty and land shortage. This is one of the poorest countries in the world, ranking 180 out of 187 (UNDP’s Human Development Index, 2014). As the spread of Cordaid offices and activities shows, we are working on (multi-focus) community-based programs and projects in the majority of Burundi’s provinces. growing corruption have led to a breach between major donors and the central government. The international donor community is now withholding funding for existing programs unless NGOs and not-for-profits can guarantee there is no government access or involvement in management or disbursement. Emergency mode? What is the alternative when the existing (healthcare and education) infrastructure is owned by the State? As Cordaid, we have to come up with solutions so that we can continue to provide the support people and communities desperately need. A possible solution is to manage the extensive RBF healthcare network through civil society partners and local NGOs. This is a huge undertaking. However, unless we can find a workable solution, RBF as a concept is no longer viable. The original aim had been to evolve RBF into a national policy. Now, it may have to become a form of national insurance system but the (financial) infrastructure required to support a system of that kind is far ahead in Burundi’s future. A more immediate band-aid solution is to switch to emergency mode whereby projects are funded directly by Cordaid. We have, meanwhile, reduced operations in our RBF education and justice pilots until there is more clarity; there is definitely no chance of upscaling pilots as funding is frozen until we can come up with a solution. However, emergency mode may be the only solution in the medium-term, or until the current international efforts to defuse the situation have achieved results. 28 ‘Many countries get past civil war and other conflicts through reconciliation. Just look at South Africa and there are other examples even closer to here. But not in Burundi itself. I believe we should also be thinking about how to stimulate reconciliation here…’ Charles Gerhardt, Country Director, Cordaid Burundi. Learning from complaints G4-27 Cordaid has in place a comprehensive framework for responding to any complaints that may arise from our programs and other activities, such as fund raising. Fast and transparent responses to complaints are crucial both for retaining good relationships and for our reputation. There is a clear process for managing complaints. We set time limits on responses: confirmation of receipt within two days, a maximum of four weeks for assessment of the complaint, followed by response to the complainant. If no satisfactory solution can be found, the issue can be forwarded to the Complaints Committee comprising the CEO, the Q&C Compliance Officer and the Manager of the Donor Contact Center. Lessons learned We received a total of four complaints from partners in 2015. Often complaints relate to lengthy time lapses between submission of proposals and decisions by Cordaid. One such complaint was received in the reporting year. In our view, the MAY 2016 © CORDAID how we work CORDAID 2015 ANNUAL REPORT complaint was valid and we took action to rectify. Another complaint was designated what we call an ‘objection’. These usually concern objections to funding decisions. The main complaint was that we had not communicated the ending of support in a timely manner, especially as this stipulation had been included in contracts. Again, we considered the objection valid. Processes will be put in place to ensure such oversights in communication do not recur. Individual donor complaints Our individual donors are crucial to Cordaid. That is why we aim for transparent and long-term relationships. We have put in place an easy to use system for the relatively rare times things go wrong. Donors can access a user-friendly, online form on our website. In 2015, we received a total of 366 complaints and queries from a donor base of close to 300,000, down from 484 in 2014. ‘I am so grateful to all the kind people who took care of me all the way, from Chukudum to today.’ Lucia Nadai, a mother of seven who was admitted to Torit hospital, South Sudan after a miscarriage in May 2015. She was referred to Chukudum hospital with placenta carcinoma and taken there by one of the ambulances donated by Cordaid to facilitate referrals of complicated cases. The correct referral and the ambulance literally saved her life. MAY 2016 © CORDAID 29 CORDAID 2015 ANNUAL REPORT How we did in 2015 HOW WE DID IN 2015 Organizational aims in 2015 At the beginning of 2015, Cordaid set a number of aims. This is how we pursued them. Aim: at the end of 2015 Cordaid will be ready for a future without the Dutch co-funding framework (MFS II). In preparation we are finalizing plans for and implementing a streamlined and focused One Cordaid to meet the challenges of the future. This includes a fully integrated and more effective brand and communication strategy and a reinforced corporate culture and behavior. Furthermore, it concerns how we manage relationships – between head office and our country offices and with our partners. Throughout 2015, Cordaid worked on achieving and implementing all the goals set in this aim. Strategy has been framed, a right-sized organization and structure have been put in place, communication and brand strategies, specifically in issue-campaigning, have been implemented. We are gradually reducing the number of partners to bring these relationships into line with our future focus, program, product and geographic areas. Aim: Cordaid continues to optimize funding, especially by broadening its donor base to institutions, private foundations and individual philanthropists. Income from government and other funders, such as the World Bank and the Global Fund, various UN organizations, the EU and philanthropic foundations, etc, rose €25.3 million compared to 2014 due primarily to improved tendering. Aim: At least €28 million raised from individual donors in the Netherlands. In 2015, Cordaid was able to raise over €26.75 million from individual donors, including legacies and other donations. This is 3% under our target but almost €1 million higher than in 2014. However, we see opportunities in greater acquisition efforts among businesses and foundations. This effort has been incorporated in our new team structure. Aim: Cordaid further increases its tender success rate to 45% (2014: 40%). Of the 70 tenders submitted during the reporting year to potential donors ranging from (the Dutch) government, international bodies and philanthropic foundations, we were awarded 40 or a 57% success rate compared to 40% in 2014. This increase is an indication of our growing skill in the often extremely complex and time-consuming tendering process and the greater focus in our programming. 30 Aim: Continued strengthening of country offices to enhance our local impact in fragile and conflict-affected areas. We will be improving administration, finance, programming, reputation and local funding. At the same time, we will also rationalize our presence in certain countries and diversify the type of presence. In 2015, the number of personnel in country offices increased from 254 in 2014 to 421 in 2015. There has been a rationalization of our presence in some countries and we have diversified our presence as we further focus on specific countries based on our new strategy. Significant progress has been made in providing country offices with the same access to administrative services available at Head Office so that all have essential tools for reporting on program and project progress. Aim: Employee satisfaction >7. Standard practice at Cordaid is to measure Employee Satisfaction through twice-yearly surveys (ESS). During 2015, dialogues on the restructuring process were so intense that no separate surveys were undertaken. We will recommence ESS in 2016. Fundingraising and spending in 2015 G4-9 >€151.9 MLN total funds raised €145.4 MLN total funds spent €17.1 MLN total donations from Dutch individual donors, excluding legacies €6.1 MLN spent on fundraising €5 MLN management and administration expenses As part of our transparency and governance, Cordaid publishes a full accounting of finances in the Financial Statements (see page 42). Here follows a summary of that comprehensive information. What we spent in 2015 Cordaid spent a total of over €145.4 million (2014: €172.5 million) on programs, projects and public information and awareness in 2015. MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT How we did in 2015 X €1,000 2015 2014 Healthcare 56,854 68,584 Child & education 5,394 7,313 Disaster response 41,929 26,346 5,554 9,345 Extractives 3,612 6,226 Security & justice 5,557 12,122 Entrepreneurship 1,711 3,967 2,273 2,074 Cordaid Netherlands 12,184 12,195 Investments 2,650 7,769 Food Security 3,198 11,613 - Public information / awareness campaigns 4,561 5,743 145,473 172,563 Women’s leadership Urban matters Total spending Where our funding comes from Cordaid’s funding comes from a combination of (Dutch) government, institutional (the World Bank, the Global Fund, the United Nations and the European Union), and close to 300,000 individual donors in the Netherlands. X €1,000 2015 2014 Own fundraising 26,750 25,844 12,414 11,055 109,573 138,917 2,133 8,655 Investment income 211 3,517 Other income 773 467 Total income 151,855 188,455 Third party campaigns Government grants Gains on financial assets Our individual donors The Dutch people are generous and we are very grateful that they donate in huge numbers and remember Cordaid in their G4-4 wills through our labels: Cordaid Mensen in Nood (literally: people in need) for disaster relief and resilience building; Cordaid Memisa for healthcare programs; Cordaid Kinderstem (literally: child’s voice) for Child & Education programs and projects; Cordaid Microkrediet for microfinance; and Cordaid Bond zonder Naam (literally: Nameless Association) to fight poverty and exclusion in the Netherlands. The individual labels have their own websites with topical information on actions and events. ‘As a life-long supporter, I have decided to leave my estate to Cordaid Memisa. I know much has changed over the years and that missionaries no longer travel distant regions on bicycles, but Cordaid Memisa still has a personal involvement and commitment to local communities that appeals to me. I feel that is important especially when otherwise my estate would be fragmented over large numbers of relatives. Now, it will have a clear and meaningful destination…’ Leo van Zelm, who has included Cordaid in his will. Other spending Cordaid could not implement and execute programs and projects without the support of administrative, fundraising, campaigning and other essential activities in both our head office in The Hague and in our country offices around the world. Our non-program costs for fundraising in the Netherlands are 17% of total income and within the maximum allowed (25%) by the independent Central Bureau for Fundraising (CBF) that oversees charitable organizations in the Netherlands. In our search to build relationships and extend our reach into the US, we have been fortunate in attracting a US Leaders’ Council composed of prominent individuals with an interest in furthering the international relief and development efforts of a leading global organization. This volunteer body plays a critical role in raising awareness of Cordaid and its work within the US. Behind their commitment is the powerful combination of our focus on fragile and conflict-affected areas, our century of experience, the global reach of our activity and our emphasis on transparency. MAY 2016 © CORDAID 31 CORDAID 2015 ANNUAL REPORT G4-1 Our Strategy for the Future STRATEGY FOR CONTINUITY The context In 2015, Cordaid had >1,200 programs and projects in 46 countries. Many of those projects were co-financed by the Dutch Government’s MFS II program aimed at the Millennium Development Goals (MDG) with funding until the end of 2015. Cordaid had been organized and equipped to prioritize programming rather than funding needs. Human and financial resources have been aimed more at program development than toward generating income and diversification of donors. This is unsurprising as MFS and Cordaid’s success in attracting funds from our own individual donors meant to some extent that value propositions were supply driven. From 2016, Cordaid will be a grant-seeker rather than a grant-giver. The challenge is formidable. We need to diversify our donor base drastically and acquire new funding partners across the different donor segments: Institutional Institutional Grant-making Multilateral Bilateral foundation Philanthropic organizations Private sector Private Fundraising Why fragility? Cordaid’s mission remains the same: building flourishing communities in the most difficult area of development cooperation - fragile and conflict-affected situations (FCAS). Why this difficult and high-risk focus? Today, around 1.2 billion people, or 17 out of every 100 people in the world, live in countries affected by fragility. In FCAS, fundamental human needs go unsatisfied, women are unsafe and exploited, children are malnourished and not in school, young people lack opportunities to build their own future, and communities are divided and insecure. Poverty is increasingly concentrated in FCAS – according to the World Bank, the UN and OECD, by 2030, two-thirds of all poor people could be living in fragile situations. If action is not taken now, global poverty will remain and refugee and migration streams will continue to increase. <$1,25/day Total 7 billion 1.2 billion FCAS 2015 2025 About 20% of the 1, 2 population live in FCAS. 2/3 of all poor people live in FCAS. Absolute poverty is increasing in FCAS. FCAS – Fragile and Conflict Affected Societies 1 2 32 Worldbank - http://www.worldbank.org/en/topic/fragilityconflictviolence/overview#1 OECD (2015), States of Fragility 2015 Theory of change This is the working environment that Cordaid has made its own. We know first-hand that fragility represents complex realities and requires custom-built solutions. Fragility and poverty are not just about material possessions. All authoritative bodies, such as the World Bank, the African Development Bank and OECD, confirm the importance of a combined focus on the income and non-income dimensions of poverty. The MDG target to halve extreme income poverty (less than USD 1.25 per day) overlooked many other deprivations; those living in poverty certainly value income, education and healthcare, but equally they want freedom from fear and violence, social inclusion and honest governance. The recently adopted Sustainable Development Goals (SDGs) (UN, September 2015) reflect this recognition in concrete terms. Cordaid’s FCAS focus dovetails closely with many of the SDG through our income and non-income approach. The fragility challenge Cordaid works in different stages of fragile contexts, all of them requiring specific approaches. When natural disaster strikes or conflict erupts, there is an immediate need to provide those affected with basic survival tools. Once those are met, humanitarian aid becomes the first step towards restoring broken communities. It is the most logical starting point for an integrated approach to much needed interventions in other areas. An integrated approach for Cordaid means working to put in place our three cornerstones: ▪▪ security and justice Security systems that respond to vulnerable communities’ need for protection and justice – without these people and communities lack the capacity to move beyond survival. ▪▪ governance and services Public institutions have to be responsive to the needs of people living in fragile contexts. This response ranges from granting access to quality social services, such as healthcare and education. By designing and providing services in a stable and sustainable way, the social contract between people and government is strengthened and government is legitimized. ▪▪ economic opportunities Inclusive economic growth is a vital condition for reducing fragility. It allows private and public sectors to function in a way that means all can participate actively in healthy economic activity. This requires capital to finance entrepreneurs who will provide food, employment, health and other services. People also need banking services, such as savings accounts and insurance to cover setbacks. Tough choices During the reporting year, the shift in focus to the SDGs and changes in the funding environment have meant that Cordaid had to develop and implement a viable strategy that would ensure continuity into the future. Tough choices had to be made. Cordaid had to be right-sized in terms of organization MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT Our Strategy for the Future and personnel (see Our People) and we had to focus on those activities where we could best deploy our expertise and resources, both human and funding. This has meant we were obliged to discontinue funding of certain programs and projects and wind-down a number of partner relationships. In terms of internal organization, we have moved from our original 10 business units (BUs: Healthcare, Education, Security & Justice, Food Security, Entrepreneurship, Investments, Urban Matters, Women’s Leadership, Extractives and Disaster Risk Reduction) to themes that bring together our long-term expertise in a more integrated and efficient way: Humanitarian aid, Healthcare, Economic Opportunities, Education, Security & Justice, Resilience and Investments. In this report we have covered the BUs as this approach best reflects the (administrative and financial) year under review. SWOT analysis We started the strategic review with an incisive SWOT analysis that maps our strengths, weaknesses, opportunities and threats. This is what our SWOT looks like: CORDAID’S STRENGTHS, WEAKNESSES, OPPORTUNITIES AND THREATS Strengths Opportunities ▪▪ strong focus on fragile and conflict-affected contexts using a ▪▪ Sustainable Development Goals set clear global agenda to 2030; multi-disciplinary approach based on long-standing, professional experience in countries and a broad global and local network (Caritas and partners); ▪▪ community-based and managed approaches and implementing power; ▪▪ capacity to innovate and generate solutions and impact through major, long-term systematic change across several disciplines; ▪▪ availability of investment funds, enabling us to add value to our products and programs and link up to innovative financing for development; ▪▪ transparency (IATI, EITI) and open data to enable continuous learning and co-creation; ▪▪ strong reputation as an innovative thought-leader with high integrity, coherent principles and vast convening power; ▪▪ a firm base in Dutch society with close to 300,000 private donors; ▪▪ membership of important Boards (Concord, CIDSE). goals on financing of least-developed countries (LDCs) set in the Financing for Development (FFD3) Action Agenda; ▪▪ Growing sense of urgency worldwide on tackling root causes and consequences of conflict and fragility; ▪▪ Global for-profit sector more aware for environmental, social and governance issues (ESG) – potential for partnerships and innovative funding and instruments; ▪▪ Increasing importance of open-data driven transparency, continuous learning and engagement with clients with a view to co-creation; ▪▪ Growing demand for accountability on results and impact; ▪▪ New donors emerging, both institutional and private; ▪▪ Slowing of decline in support for large development organizations by Dutch society with growing numbers of individuals looking for engagement; ▪▪ New strategic partnerships with the Dutch government; ▪▪ Ability to reinforce multidiscipline programming and linking relief to development for high value programming. Weaknesses Threats ▪▪ Perceived as grant-giving institution with related culture ▪▪ Less political support for social and economic development in rather than implementing partner; ▪▪ Non optimized links between programs; ▪▪ Still building strategic and practical alliances/partnerships to enhance programming power and fundraising capacity; ▪▪ Scattered and diffuse visibility of Cordaid Brand – both proposition and awareness – represented by multiple sub-labels. Dutch parliament; and decreased budgets for overseas development aid (ODA); ▪▪ Dutch budgets for overseas development aid (ODA) decreasing while rising cost of the refugee crisis taken from ODA; ▪▪ Dutch development funds and decision-making transferred to EU and European Commission redistributing aid budgets to counter more ad hoc challenges; ▪▪ Grants and/or investments in fragile and conflict-affected areas are high risk; ▪▪ Philanthropists and other private donors want to define (at least the direction) how funding is used, making it more difficult to attract unrestricted funding internationally, hampering growth and innovation; ▪▪ Own contribution and restricted overhead recovery on large institutional donor contracts; ▪▪ Inflated expectation among donors as to the role of the private sector in solving financing for development, especially in fragile and conflict-affected areas; ▪▪ International security-based thinking undermines development budgets and security-related incidents/events impact programs; ▪▪ Shrinking security and space for INGOs to operate in some countries. MAY 2016 © CORDAID 33 CORDAID 2015 ANNUAL REPORT Our Strategy for the Future Based on our SWOT analysis, we have structured a strategy that meshes with our deep expertise and knowhow but is also based on the realities of future challenges in terms of programming, fundraising, financial health and reputation. We have formulated a strategic framework for the coming years that will guide our work and define all KPIs. Moreover, it is fully in line with nine of the 17 Sustainable Development Goals (SDG) to 2030 that were agreed by world leaders in September 2015. We have selected nine as these are focused on areas where we can increase specialization and impact. This is what that framework looks like: We strengthen our focus by: ▪▪ ensuring everything we do fits unequivocally with our mission; ▪▪ prioritizing the top 21 fragile regions rather than the current 46 countries; ▪▪ working on nine selected programs and products rather than the 24 value propositions we had in 2015. This selection is based on proven track record and reputation both in fund-raising and execution. It looks like this: We maximize the social impact of our work by: ▪▪ moving our programs/propositions/products to a maturity level that enables us to realize innovations, large-scale interventions and meaningful impact; ▪▪ broadening, growing and engaging our international and local donors and investor base; ▪▪ increasing our expertise, experience, skills, competencies and the diversity of our staff; ▪▪ building effective partnerships, positioning, funding potential and by adding value to program quality and implementation capacity; ▪▪ growing and strengthening our investment funds. We reinforce our reputation by: ▪▪ excellent and demonstrable impacts; ▪▪ building a stronger Cordaid brand, endorsed by all our consumer labels; ▪▪ a far-reaching use of open data and further linking up to the open development movement; ▪▪ becoming a thought leader on building flourishing communities in fragile contexts, both at international and national level; ▪▪ reinforcing our evidence-based lobby and advocacy; ▪▪ continuing to enhance our relations, increase our engagement with and grow our relevance to our donor base and stakeholders in the Netherlands; ▪▪ combining fundraising and communications expertise into issue-campaigning expertise; ▪▪ combining all online engagement expertise and reinforcing our online outreach. ALIGNING OUR PROGRAMS AND PRODUCTS TO THE SDGs SUSTAINABLE DEVELOPMENT GOALS 2030 CORDAID INVESTMENTS ECONOMIC OPPORTUNITIES RURAL & AGRICULTURAL FUND STABILITY IMPACT FUND HEALTH FUND WOMEN LEADERSHIP INSTITUTE (WLI) LOCAL FOOD VALUE CHAIN SEXUAL REPRODUCTION & HEALTH (SRH) HEALTH SYSTEMS STRENGTHENING (HSS) RBF HEALTH SOLAR FOR HEALTH GOVERNANCE AND SERVICES RBF EDUCATION UNLOCKING YOUTH POTENTIAL FOOD SECURITY NUTRITION HEALTH EDUCATION BAROMETER WASH WASH STRATEGIC PARTNERSHIPS AND NETWORK PARTNERS BUILDING DISASTER RESILIENT COMMUNITIES URBAN RESILIENCE URBAN LINK SHELTER2HABITAT WOMEN LEADERSHIP INSTITUTE (WLI) BAROMETER FOR WOMEN SECURITY SECURITY AND JUSTICE HUMANITARIAN AID HEALTHY WOMEN AND GIRLS (HWG) WOMEN LEADERSHIP INSTITUTE (WLI) WATERSHOPS N.A. UNDERSTANDING COMMUNITIES 4X4 JUSTICE RBF COMMUNITY SECURITY ARCHITECTS TRUST BUILDING SHELTER PROTECTION GIRO 555 GLOBAL INDEX CLUSTERS 34 MAY 2016 © CORDAID Our Strategy for the Future We enhance our funding activities by: ▪▪ managing our finances to enable building of reserves for continuity and innovation; ▪▪ establishing and maintaining a result-oriented culture based on openness, compassion, pride and determination. G4-14 How we manage risk CORDAID 2015 ANNUAL REPORT A risk profile by country can be found on our website: www.cordaid.org/en/countries. Furthermore, we have identified other risks over which we have some influence. These are financial (see also Financial Statements, page 42), operational and competence/cultural. More detail on risks and their mitigation can be found on our website, www.cordaid.org. Like all organizations, Cordaid is exposed to risk. Our international organization is big and complex. We operate in difficult areas, which implies huge financial and reputational risks. A solid risk management approach and structure are needed to protect our work from these risks. Cordaid has chosen to use of the three lines of defense model. The revised strategy for the coming years takes the expanded SWOT into account. An extensive analysis of related risks, our risk appetite and how we identify, manage and mitigate those risk is in the final phase of completion. It will be posted on our website in late spring of 2016. These three lines are: 1. Operational management, on a day-to-day basis, with controls that are integrated into systems and processes. The Control and Compliance unit has an important role in the development of these systems and processes. 2. The second line is risk management and compliance functions. As a single line of defense is often inadequate, some specialized functions have been put in place, such as a risk manager or a risk committee, compliance officers to monitor specific risks such as noncompliance with applicable laws and regulations, or for specific types of compliance monitoring such as the health & safety, supply chain (procurement), corporate social responsibility, quality and controllers that monitor financial risks and financial reporting issues. 3. The last line of defense is the internal auditors, who provide assurance on the effectiveness of governance, risk management and internal controls. ▪▪ Continue to enhance our local impact in fragile and conflictaffected areas, also by further improving administration, finance, programming and reputation. Complete the rationalization of our presence in certain countries and the diversification of the type of presence. Attracting local funding will be a priority. ▪▪ Further implementation of a streamlined and focused One Cordaid to meet the challenges of the future. This includes a fully integrated and more effective brand and communica tion strategy, reinforced corporate culture and behavior. ▪▪ Further optimization of funding by broadening the donor base to institutions, private foundations and individual philanthropists. ▪▪ At least €26.25 million raised from individual donors in the Netherlands. ▪▪ Maintain targeted tender success rate at 40%. ▪▪ Employee satisfaction >7, an aim that is especially important given the great changes that have taken place in the organization. Organizational aims for 2016 Program-related risk In light of our focus on the most dangerous regions of the world – fragile states and conflict-affected areas – our program-related risks can be significant. We take all risks into account when committing to a program or product. However, the threat or presence of risk does not deter us from pursuing our commitment to building flourishing communities because we are convinced our work is vital. In practical terms, we have in place comprehensive safety protocols for our personnel working in high-risk countries. Safety training is always given ahead of international deployment, a program that again proved essential in 2015. We were again obliged to pull out our team from the Central African Republic. In South Sudan our offices were looted and two of our colleagues were shot. They have since recovered and all teams were back in place by year-end but on an ‘essential personnel’ basis only. MAY 2016 © CORDAID 35 CORDAID 2015 ANNUAL REPORT G4-9 OUR PEOPLE OUR PEOPLE The reporting year, 2015, was a transitional period for Cordaid’s organization. During the period 2011 to 2015, Cordaid had managed significant funding made available by the Dutch government (MFS II) and aimed at the Millennium Development Goals (MDG). The end of this kind of structural co-funding through MFS II required Cordaid to make tough choices. In terms of programs and projects and personnel, the organization had grown to meet the needs of achieving the MDG, with Cordaid often acting more as a grant-giver than a grant-seeker. With future funding less certain, Cordaid began transforming to a grant-seeker as early as 2013. At the same time, Cordaid also began structuring the organization to meet the challenges of the post-MDG working environment. The final phase of that right-sizing was carried out during the reporting year. This was crucial so that Cordaid could ensure the continuity of its programs and projects as an integrated, flexible organization that is open to the development of new skills and behaviors. Organizing for the future The goal has always been to ensure continuity and effectiveness with specific focus on the most fragile and conflict-affected areas. This focus is well in line with the Sustainable Development Goals determined by the United Nations in the fall of 2015. Throughout 2015, Cordaid and the Human Resources team, has been engaged in creating and embedding an organizational structure that meets future needs and reflects future realities (see also the section on Strategy that outlines Cordaid’s new focus). The process of analyzing and ultimately building the right organizational structure started at the beginning of 2015. The HR team prepared a structured process. It was based on the premise that without a clear process people would feel more anxious, morale would not be at the high levels usual at Cordaid, and a process would be more useful for the Works’ Council. This was always going to be a challenging year. The process structure was communicated in the early part of the year, informing personnel about what needed to happen and why. Obviously, the most difficult issue for most colleagues was the essential reduction in head count. At the same time, Cordaid people are well-educated professionals and the need for change and refocus of resources was well understood. The majority of peer NGOs are going or have gone through similar exercises. THE NEW ORGANIZATIONAL STRUCTURE Supervisory Board Board Management Team (MT) Board secretariat CEO CFO HR Positioning, communication & engagement (PCE) Country offices Media Strategy Security officer Brand Management & Traffic Directors of all ‘A’ country offices Advice & Projects Online team Directors & Reps of all ‘B’ countries Programming Strategy, innovation & funding (SIF) Investments Control & compliance Programs Institutional funding Investment management Accounting & financial administration Cordaid NL Private funding Investor relations ICT & Facilities Strategy/ advocacy/ Open Development Mid- and Back Office Humanitarian aid Back Office Quality assurance Program & management assistants 36 MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT OUR PEOPLE HEAD OFFICE COUNTRY OFFICES Number of FTEs 1-1-2016 186 (2015: 256; 2014: 247) 254 (2015: 254; 2014: 238) Number of employees 197 including MFS II closing team, thereafter 175 254 (2015: 254; 2014: 49) 1-1-2016 (2015: 266; 2014: 282) Composition staff: 2015: 62% F (165 employees) / 38% M (101 employees) 2015: 28% F (14 employees) / 72% M (36 employees)* 2014: 65% F (183 employees) / 35% M (99 employees) 2014: 26% F (13 employees) / 74% M (36 employees)* Senior positions 2015: 38% (100 employees out of 266 in total) / F 28% 2015: 88% (44 employees) of which 12 employees F (27%)* (salary scale 11+) (62 employees out of 165) / M 38% (38 employees out of 101) 2014: 100% (49 employees)* 2014: in total 46% (131 employees out of 281 in total) / F 40% (74 employees out of 183) / M 57% (57 employees out of 99) * excludes local hires AGE RANGE* NATIONALITIES* 60 250 50 200 2% 10% 32 40 150 249 26 ia Am co eri un can tr ie s tr un As s ie a n co n er th 13 8 *excludes local hires *excludes local hires EDUCATIONAL LEVEL (ALL EMPLOYEES)* 10% 2% 33% 1 >66 Academic education H igher professional education Lower Vocational education Secondary education O pe ro Female Eu Male ad >66 ca 56-60 61-65 an 46-50 51-55 U 36-40 41-45 an 26-30 31-35 29 2 14 ri 12 0 Af 1 /C 11 SA 11 ch 21-25 21 15 ut <21 25 D 0 23 U 23 10 0 55% 50 12 8 33% 15 15 4 1 1 100 ni on Eu r co op un ea tr n ie s 20 12 ti 30 La 20 33 55% Defining, analyzing and preparation The first step was to analyze the current structure, the financial situation and current strategy. Starting points, guiding principles, goals and results were formulated ahead of the preparation phase that launched in the spring of 2015. By working systematically through the structural options, working groups created a proposed design that included how Cordaid would be organized, what specific jobs would involve, job descriptions and relevant training. Ultimately and following extensive dialogues with management and staff (the latter specifically through interaction with the Works’ Council) Cordaid opted for a functional organization. Implementing the new structure From mid-2015, the implementation phase began to right-size Cordaid through a tightly orchestrated process. Upon completion at the end of 2015, Cordaid continues its focus on fragile and conflict-affected regions. However, we reduced the number of focus activities to those that have proved to have the most impact and the number of countries where we work from 46 to 22. This changed business model requires a new way of working: more flexibility, new skills and behavior. *excludes local hires MAY 2016 © CORDAID 37 CORDAID 2015 ANNUAL REPORT OUR PEOPLE Future-proofing As part of the right-sizing process, during 2015, Cordaid also put in place an integrated and integral Human Resources policy. As part of this shift and to increase flexibility in (international) deployment, Cordaid people will have the same labor and employment conditions wherever they are based. However, there are extra facilities (such as housing, hardship allowance, cost of living allowance) for expats in order make it possible to work abroad. Training and career development Training remains high priority at Cordaid. In line with organizational shifts and focus, essential skills will be defined and educational programs developed for all personnel. During 2015, around 165 or about 80% of all staff members participated in various educational programs, including language courses and Cordaid’s theory of change. Experts in Open Data gave ‘train the trainers’ courses and workshops to colleagues and partner organizations in Burundi and Uganda. Three main focus points have been identified, all related to and contributing to the successful execution of Cordaid’s strategy. These are: Health & Safety For personnel in the Netherlands, Cordaid meets all regulatory requirements on health and safety relating to the workplace. Our expats at international offices and colleagues who travel regularly have frequent medical checks specifically designed for their work place. On safety, we have comprehensive safety protocols in place and dedicated plans for each individual country where we work. We have a Safety, Security and Crisis Committee and a Safety Advisor that develop related policies, oversee their implementation and manage crises. These can include evacuations. Safety training is always provided ahead of international deployment and travel and for visiting staff, with refresher courses every two years. One integrated Cordaid, one staff ▪▪ One HR system for all personnel; ▪▪ One set of labor conditions. This structure has already been put in place and will be further elaborated into the future; ▪▪ One team, more diversity; ▪▪ One labor policy. Flexibility ▪▪ Flexible labor (shorter-term, diversity, geographic flexibility); ▪▪ Flexible working (roles rather than ‘positions’, not confined to a single ‘department’); ▪▪ Flexible working methods (projects). New skills and behavior ▪▪ Development of necessary skills; ▪▪ Development of organizational culture of cooperation, cost awareness, innovation, and motivational attitudes such as company pride and sharing; ▪▪ Development of efficient processes. These components have been incorporated into a number of deliverables in the Business Plan for 2016. A report on progress will be included in the 2016 Annual Report. Flexible working Work on a number of practical components had already started before the organizational restructuring was launched. In 2014, Cordaid began a ‘New Workplace’ pilot for about 80 participants or 25% of our colleagues in The Hague and including the Board of Directors. The aim was for our people to have a so-called activity-related workplace rather than fixed offices. The idea is to provide a more inspirational working environment and to reduce the amount of office space needed, also as part of reducing environmental footprint. The lessons learned here is that less work places/square meters than originally anticipated are needed. However, our people expressed a need for more ‘quiet spaces’ and these have been added so that people can concentrate without distractions. Working more from home is also an option although people seem to prefer to work in the office. At year-end 2015, 54% of Cordaid people in The Hague had moved to ‘new workplace’ environments. 38 Monitoring health The Human Resources (HR) team is responsible for developing and monitoring policy on working conditions. The results and plans for the current year are reported annually to the Board of Directors. Every two weeks, the ‘Cordaid company physician’ visits us to give advice to both employees who are absent due to illness and to managers on how to monitor this process. Such dialogues are part of the established process of helping staff return to work, usually involving a so-called reintegration process. Our goal is to keep absenteeism due to illness to below 3.5%. We are gratified to report that the average for 2015 was stable and well below our target at 3% (2014: 3.02%). What our people say Communication is a key factor in all our activities and is even more important during this transitional period. Cordaid has its own intranet, ‘Coconut’, that is accessible for all personnel, both in the Netherlands and around the world. ‘Policy weeks’ are organized regularly for colleagues from Country Offices and management so that they can meet and discuss developments and issues with personnel in the Netherlands. ‘Cordaid Mornings’ are regular meetings for all staff and are well attended. They are used to provide feedback on topical issues and to inform staff on important issues. Normally, Cordaid carries out regular randomly-sampled staff surveys. In 2015 the dialogue on the organizational transition was so intense and frequent that no formal surveys were carried out. However, standard practice is to tackle minor issues emerging from surveys immediately. Larger points can take more time to resolve. Action to be taken is also posted by the Board of Directors on the intranet. All personnel in The Hague are also represented by an active and committed Works’ Council. It meets at least twice a year with the Chairman and a member of the Supervisory Board and has regular meetings with the CEO. Cordaid’s Works’ Council provides major input on a variety of topics and has been closely involved in the planning and implementation phases of our ongoing transition. MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT SUPERVISORY BOARD REPORT SUPERVISORY BOARD REPORT For Cordaid, 2015 was a period of profound change. At the end of the reporting year, in some respects Cordaid was a different organization than it had been at the start of 2015. As Cordaid's Supervisory Board (SB), we can look back on a well-managed and successful transition. The year under review At the start of the reporting year, Cordaid set a strategic aim: ‘at the end of 2015 the organization will be ready for a future without the Dutch co-funding framework (MFS II)’. The Supervisory Board (SB) is gratified to report that the essentials required to achieve this aim had been put in place within the timeline. At the end of 2015, the SB had reviewed and ultimately approved a clear plan for a future in profoundly changed circumstances. The SB has overseen every aspect of this new strategic approach. It has proved a demanding task especially for the organization itself, its activities, financials and personnel. The challenge going forward relates to the main characteristic of the new strategy presented by the Board of Directors (BoD) to the SB for approval: Cordaid must focus. This can mean focus on specific countries. But also on the kind of activities the organization undertakes based on the presence of qualifying expertise within Cordaid before competing for funding. Hard decisions had to be taken. That is why it has reduced the number of countries where it operates to 22 from 46. Activities have been streamlined and, in some cases, integrated into the One Cordaid approach that aims to stimulate an even more focused approach to work on specific issues. Some activities have been discontinued. There have been consequences for those whose jobs could not be continued but also for those who remained and have taken on new tasks and responsibilities. Focus and flexibility In spite of all the measures taken to prepare the organization for what can only be described as a very different future operating environment, ‘focus’ is still no absolute guarantee of continuity. So it was essential to incorporate another element into the new strategy and organization: flexibility. This is imperative for the future of development cooperation itself and most obviously for disaster relief. In this respect, it is extremely helpful that some funders are still willing to provide donations without preconditions. This contributes to the organization’s ability to cover overhead costs and most importantly to Cordaid’s ability to work flexibly. Priorities can change for many reasons. The goals of a funding organization on which Cordaid is dependent can shift. Situations in countries can deteriorate making their need more urgent or obliging Cordaid to discontinue activities. The uncertainty of what lies ahead demands flexibility. With the new strategic plan, Cordaid is much better placed and more equipped to address the challenges of the new development cooperation reality. For the SB, the quality of the people, both in The Hague and in the country offices, also gives hope for the future. Although fewer in number, Cordaid is made up of committed and very professional men MAY 2016 © CORDAID and women who are able to deal with the needs of the time. Although guaranteed funding is less than in previous years, there are clear indications that cooperation with partner organizations, such as Caritas Internationalis, CIDSE and others, will ensure Cordaid is just as effective in its focus on programs in fragile and conflict-affected countries. Quality of supervision Proper supervision of the changes in the financial, organizational and social working environment is a priority for the SB. In 2014, this perception had already led to a review by the SB of its approach to supervision. The SB takes the view that its involvement should not be limited to monitoring financials and organizational issues at given times of the year. Its role is to monitor activities and the longer-term horizon. So super vision should take the form of ongoing and comprehensive monitoring of Cordaid’s continuity. During 2015 and based on the supervisory backdrop and context that financial, organizational and social change has created, the SB has been proactive in pursuing a relevant and appropriate supervisory model that is more a continuous process than a periodic snapshot at key times of the year. Composition of the Supervisory Board The SB comprised nine members until mid-2015 when Karien van Gennip stepped down. We are very grateful for her seven-year commitment and contribution to Cordaid. We are just as grateful to Susana Menendez who left the board at year-end 2015 after four years of service. Theresa Fogelberg had stepped down at the start of 2015 according to rota. Our thanks to her as well. Brigit van Dijk-van der Reijt joined the SB on January 1, 2015. The SB’s full profile is published on the Cordaid website. In line with this profile, all members have specific experience relevant to our activities. The SB’s composition is diverse in terms of gender. Four of the nine members are women (for full biographies of all SB members, please visit our website: www.cordaid.org/organization). From 2013, SB members are appointed for a maximum of two four-year terms. Practical supervision The SB comes together at least six times a year at prescheduled meetings and additional formal meetings can be convened if deemed necessary. Between meetings, there is significant informal communication between SB members and the BoD; the SB Chair and the CEO have regular monthly contact. This enables SB members to remain up to speed on developments as they occur and gives them the thorough information they need to give approvals for action where needed. In 2015, the SB met seven times and attendance at prescheduled meetings was 80% (2014: 90%). The BoD is tasked with providing full information to the SB so that it can carry out its supervisory responsibilities. Information and reporting flows to the SB are managed by the BoD based on the CEO’s organizational responsible for Cordaid’s staff departments and the COO (until September) and 39 CORDAID 2015 ANNUAL REPORT SUPERVISORY BOARD REPORT CORDAID’S SUPERVISORY BOARD BOARD MEMBER APPOINTED RETIRING ELIGIBLE FOR REAPPOINTMENT Ernst Hirsch Ballin (chairman) 2013 2021 2017 Karien van Gennip (vice-chair until 15/7/2015) 2008 2016 - Susana Menendez 2011 2019 2015 Kees Zevenbergen (vice-chair from 15/7/2015) 2011 2019 2015 ✔ ✔ Michel van de Coevering 2011 2019 2015 ✔ ✔ ✔ Jolanda van Bussel 2013 2021 2017 Maarten van Beek 2014 2022 2018 Sjaak de Boer 2014 2022 2018 Brigit van Dijk 2015 2023 2019 AUDIT COMMITTEE REMUNERATION COMMITTEE DEVELOPMENT COOPERATION ✔ ✔ ✔ JUSTICE/ HEALTHCARE Supervisory Committees The SB has established two permanent committees: the audit and remuneration committees. If deemed appropriate and useful, the SB also appoints temporary ad hoc committees for specific purposes. The Audit Committee consists of three SB members, two of whom have specific financial expertise – for membership, see the table. The Audit Committee’s task is to review annual and quarterly financial and audit statements and performance against annual budgets. Subsequently these are discussed and evaluated by the full SB. Recurring topics for this committee include: ▪▪ audit plans and budgets; ▪▪ internal audit reports; ▪▪ continuity reserve policies and plans; ▪▪ guarantees and participations; and ▪▪ quarterly and full-year financial performance against budgets. The Audit Committee met three times in 2015 according to a prearranged schedule, including one meeting with the external auditors. The Remuneration Committee reviews policy and advises the full SB on executive compensation and related issues, including appointments. This committee met once in 2015. A temporary committee of three SB members and the CEO was set up to develop the CFO profile, select and interview candidates. Following full SB review, this resulted in the appointment of Willem Jan van Wijk in September 2015. He is a senior Dutch finance professional with an extensive background as controller and financial director of both corporate organizations, such as Shell and TNT, and development projects. WOMEN’S ISSUES SUSTAINABILITY (CLIMATE CHANGE) ✔ ✔ ✔ ✔ ✔ CFO’s (from September) same responsibility for the Business Units (BUs) and Marketing & Funding. Where relevant, heads of departments or BUs present information directly to the SB. As in 2014, during 2015 the SB requested regular updates on particular topics at each prescheduled meeting. Specific focus topics throughout the reporting year included developments on the Ebola pandemic; the situation in Burundi and South Sudan; and developments on the structure of Cordaid’s Investment activities. However, the main recurring topic was the development of Cordaid’s new strategy, including the Plan to 2018 and the implications for both the organization itself and the work it undertakes in fragile and conflict-affected areas around the world (see above). 40 (INTERNATIONAL) FINANCE/ ECONOMICS ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ As CEO of Shell Solar he started a rural electrification project for 50,000 homes in South Africa using autonomous solar systems. He is also a board member of Bio Energy Resources Ltd., a company in Malawi that produces sustainable biofuel from Jatropha with a network of small-scale subsistence farmers. Cordaid’s Chief Operating Officer, Henri van Eeghen left the organization in September 2015 to take up a new challenge. We are grateful for his contribution to Cordaid over the almost six years of his tenure and wish him every success in his new role. Remuneration at Cordaid Cordaid has a remuneration policy for executives that is evaluated and reviewed periodically by the SB, most recently in 2013. Current policy adheres to and is in line with the recommendations of the Association of NGOs and Charitable Organizations (VFI) and well within the Wijffels Code and Normalization of Top Incomes Act (WNT) parameters. Remuneration of executive directors (BoD) is fully compatible with VFI and Wijffels Code recommendations and is based on a point-based weighting system that sets a maximum for each director. According to policy, remuneration consists of a gross salary, holiday allowance, social security contributions and pension-cost expenses. In 2015, salaries paid to executive directors amounted to €250,615 (2014: €243,075). Full details can be found on page 42 the Annual Financial Statements. Staff remuneration is governed by the Cordaid Conditions of Employment that also stipulates labor conditions. This Regulation includes salary scales for specific roles and responsibilities within the organization. The Eprom format is used for job descriptions; these are weighed by external experts and allocated to a salary scale. Cordaid is competitive in terms of working conditions and compensation compared to the overall NGO sector; we apply VFI guidelines to remuneration policy for the entire staff. Remuneration of the Supervisory Board All SB members donate their time and expertise. They receive no remuneration for their work for Cordaid. Out-of-pocket reimbursement of expenses is made to cover the cost of attendance at meetings and travel although a number of SB members also donate these to Cordaid. During 2015 and to further improve transparency, the SB decided these costs should be specified and published. In 2015, total SB-related costs and travel expenses incurred were €11,029, of which €2,437 can be considered reimbursements to SB members. MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT HOW WE ARE GOVERNED HOW WE ARE GOVERNED Cordaid’s funding comes from government grants, institutional funding and donations from private individuals. As the recipient of public funds and the trust of hundreds of thousands of individual donors, we have a clear duty of care. Moreover, as governance is one of the cornerstones of everything we do, Cordaid itself must be accountable. We must ‘practice what we preach’. That is why governance is so important for Cordaid. About Good Governance G4-15 Good Governance covers how we are managed, how we are supervised, how we work with constituents and how the interests of those constituents are taken care of. Cordaid’s governance is based on a two-tier system, with a Supervisory Board (SB) overseeing the Board of Directors (BoD). Moreover, we have in place an International Advisory Panel that supports Cordaid’s strategic development and how we pursue our vision and mission. Our governance is described in full in the Articles of Association and in the Good Governance Code (both can be found in Dutch and English on our website: www.cordaid.org/ governance). Cordaid has also received the Dutch Central Bureau of Fundraising seal of approval that monitors fund raising organizations and incorporates the so-called Wijffels Code of Governance for NGOs and charitable organizations – our certification was valid through 2015. Codes of Conduct & Quality Standards G4-56 Our staff adheres to a number of Codes of Conduct (please see www.cordaid.org/codesofconduct) that set clear guidelines for how we behave and interact with other constituents and our working environment. The Code of Conduct was evaluated and revised most recently in July 2013 and is applicable to everyone who works at Cordaid. We also have in place policies and codes on anti-corruption and sexual abuse. In terms of our social responsibility, Cordaid has a CSR policy, updated most recently in August 2014, and carries out an ISO 26000 self-assessment every year In 2015, the Partos 9001 requirements were tested at the same time. Partos is the Dutch association of NGOs working in development cooperation. Cordaid has now received the Partos 9001 seal of approval. From 2014, we have been gradually moving to CSR accountability according to the Global Reporting Initiative’s version 4. MAY 2016 © CORDAID Whistleblower Code Cordaid adheres to the Whistleblowers’ Code. We encourage and value any reports of suspected irregularities and there is a clear and confidential reporting line. Employees who make reports in good faith are guaranteed confidentiality and their position shall not be disadvantaged as a result. We have a counselor structure in place and both the Chief Executive Officer and Chair of the Supervisory Board can be approached directly with reports. Employees receive written feedback on any report within eight weeks. Furthermore, Cordaid has a well-established Code of Behavior. Three colleagues have been designated as counselors who can be approached if employees feel they have treated unfairly. The counselors act as confidential intermediaries. Accountability In line with our adherence to Central Bureau for Fundraising (CBF) best practice and requirements, we report annually on ‘accountability’. In fact, this whole annual report is about our accountability: what are we doing, where, why, with whom, and how are we trying to get the best results and continuously improve our outcomes and impacts. That is why we think that the following quick-reference guide to the three guiding principles of the CBF accountability report will be most useful to readers: ▪▪ Governance: see page 41. ▪▪ Effectiveness of our programs: see pages 6 to 22. ▪▪ Stakeholders and our communication with them: throughout the report, but especially see pages 22, 23 to 29, and 38, including our pioneering ‘open data’. 41 CORDAID 2015 ANNUAL REPORT FINANCIAL STATEMENTS FINANCIAL STATEMENTS CONTENTS annual accounts 2015. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Balance sheet as of December 31, 2015 (after proposed appropriation of funds). . . . . . . . . . . . . . . 44 Statement of income and expenditure for the year ended December 31, 2015. . . . . . . . . . . . . . . . . 45 Appropriation of funds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Performance indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Cash flow statement for the year ended December 31, 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 notes to the balance sheet and statement of income and expenditure . . . . . . . . . . . . . . . . . . . . . . 49 other information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Provision in the constitution governing the appropriation of balances. . . . . . . . . . . . . . . . . . . . . . . . 80 Appropriation of result . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Country offices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Subsequent events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Independent auditor’s opinion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 42 MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS FINANCIAL STATEMENTS ANNUAL ACCOUNTS 2015 Introduction Cordaid, the Catholic Organization for Relief and Development Aid, has been providing emergency relief and fighting poverty and exclusion in the world’s most fragile and confl ict-affected situations for more than a century. All our actions are rooted in and inspired by Catholic social teachings: human dignity, solidarity, subsidiarity and care of the common good. Based on these points of departure, we have added social and economic justice and the promotion of peace to help us achieve in our mission: building flourishing communities. These fi nancial statements reflect a detailed accounting of Cordaid’s activities in 2015 that are described in the previous sections of this annual report. The annual accounts are an integrated part of Cordaid’s annual report. The reporting year was a transistional period for Cordaid. The ending of the Millennium Development Goals and related co-fi nancing system (MFS II) of funding from the Dutch government to achieve them has led Cordaid to review its activities and organizational structure. The new development landscape without MFS II prompted Cordaid to drastically restructure its activities and reduce its workforce by approximately 30%. At the same time, as it transitions from grant-giver to grant-seeker, Cordaid is now challenged to fi nd new sources of funding while ensuring MFS II activities are properly fi nalized and projects still in progress are funded by other donors. The related transitional phases determined for 2015 were implemented according to plan - all with the continuous ambition of building flourishing communities in the most fragile areas of the world. Total income in 2015 stands at €151.9m, a decrease of €36.6m compared to the previous year, due primarily to the decline in MFS II income. Unfavorable macroeconomic factors for our investment portfolio and a one-time write-off on outstanding loans are the main reasons for lower income from fi nancial assets. MAY 2016 © CORDAID Overall spending on objectives amounts to €145.6m. Th is is €27.1m lower than in 2014. The larger share of this decrease is due to lower spending on MFS II activities in 2015. Higher spending on emergency programs in the Dutch Relief Alliance (established in April 2015) partially compensated for the lower spending on MFS II activities. Costs of generating funds amount to €6.1m, which is €1.0m lower than in 2014 and budget. During the year and given the fact that project income would be below budget, placing the budgeted fundraising percentage at risk, it was decided to reduce spending on own fundraising. Management and Administration costs grew from €4.2m in 2014 to €5.0 in 2015 (budget: €4.4m). The increase is due to the addition of a €2.4m redundancy provision that has been partly allocated to costs for management and administration. The Statement of Income and Expenditure shows a negative net balance of €4.7m. The negative balance is caused by a one-off addition of the €2.4m redundancy provision, a net negative result on the Loans and Guarantees fund of €0.6m, and €1.7m in organizational costs not covered by organizational costs allowances on donor contracts and income from fundraising. An amount of €1.4m of uncovered organizational costs was budgeted as negative balance for 2015. Looking ahead and in terms of income and recovery of organizational costs, the fi nal phasing out of MFS II at year-end 2015 can currently only be partially offset by alternative funding. Th is will put pressure on future fi nancial stability.Maintaining expenditure on and quality of objectives (programs and projects) means Cordaid still faces a very challenging task in increasing income and recovering costs in the near future. The Hague, May 25, 2016 43 3 CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS BALANCE SHEET AS OF DECEMBER 31, 2015 (after proposed appropriation of funds) X € 1,000 NOTE DEC/31/2015 DEC/31/2014 Assets Fixed assets Tangible fixed assets 5 1,283 1,345 Financial fixed assets - Issued in connection with the objectives 6 55,279 - Investments 7 19,825 52,179 35,024 75,104 87,203 96 411 Current assets Stocks for emergency aid 8 Receivables 9 - Subsidies governments / organizations 22,593 - Receivable from legacies - Other receivables - Interest receivables Cash and Bank 5,395 5,251 1,772 1,308 753 1,354 10 Total assets X € 1,000 NOTE 46,321 30,513 54,234 73,128 67,680 180,124 210,873 DEC/31/2015 DEC/31/2014 Liabilities Reserves 11 - Continuity reserve 9,875 12,275 - Earmarked reserves 8,795 10,915 - Other reserves 1,283 1,345 19,953 Funds 24,535 11 - Restricted funds 1,470 3,979 - Semi-restricted funds 8,859 5,798 - Loans & guarantees fund 93,323 Provisions 12 Non-current liabilities 13 - Project commitments Current liabilities 93,964 103,652 103,741 2,456 1,269 1,176 474 13 - Project commitments 35,155 54,853 - Other current liabilities 17,732 26,001 Total Liabilities 44 4 52,887 80,854 180,124 210,873 MAY 2016 © CORDAID CORDAID 2015 ANNUAL REPORT FINANCIAL CORDAID’S 2015 STATEMENTS FINANCIAL STATEMENTS STATEMENT OF INCOME AND EXPENDITURE 2015 X € 1,000 NOTE 2015 BUDGET 2015 2014 Income - Own fundraising 15 26,750 28,983 - Third party campaigns 16 12,414 14,908 25,844 11,055 - Government grants 17 109,573 104,924 138,917 - Gains on financial assets 18 2,133 3,342 8,655 - Investment income 19 211 0 3,517 - Other income 20 773 Total incoming resources 1,350 151,855 467 153,507 188,455 Resources expended Spent on objectives - Program costs: 21 Healthcare 56,854 56,932 68,584 Child & education 5,394 7,003 7,313 Disaster response 41,929 24,608 26,346 5,554 7,688 9,345 Extractives 3,612 5,366 6,226 Security & justice 5,557 4,443 12,122 Entrepreneurship 1,711 4,891 3,967 Women’s leadership Urban matters 2,273 2,811 2,074 Cordaid Netherlands 12,184 11,181 12,195 Investments 2,650 4,755 7,769 Food Security 3,198 8,221 11,613 4,561 5,395 5,743 -4 0 -734 - Public information / awareness campaigns - Other expenditure 145,473 143,294 172,563 Cost of generating funds - Cost of own fundraising activities 22 4,561 5,395 - Cost of securing government grants 22 538 745 5,789 552 - Cost of obtaining income from 3rd party campaigns 22 898 900 730 - Investment Costs 22 90 140 53 6,087 7,180 7,124 4,966 4,447 4,197 156,526 154,921 183,884 -4,671 -1,414 4,571 7,195 PM 13,144 Management and administration Management and administration cost Total resources expended Balance of funds TBD: Reuse of resources from loans and guarantees fund MAY 2016 © CORDAID 22 45 5 CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS APPROPRIATION OF THE FUNDS The funds were appropriated as follows: X € 1,000 FOR THE YEAR ENDED DECEMBER 31, 2015 FOR THE YEAR ENDED DECEMBER 31, 2014 Reserves - continuity reserve - other reserves - earmarked reserves -2,400 0 -62 446 -2,120 183 -4,582 629 Funds - restricted funds - semi-restricted funds - loans & guarantees fund Income from operating activities 6 46 -2,509 -2,796 3,061 -3,230 -641 9,968 -89 3,942 -4,671 4,571 -4,671 4,571 MAY 2015 2016 © CORDAID CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS FINANCIAL STATEMENTS PERFORMANCE INDICATORS In 2015, the following performance indicators were derived from the statement of income and expenditure: PERFORMANCE INDICATORS 2015 BUDGET 2015 2014 - Income-to-spending ratio (% charitable activities vs. total incoming resources) 95.8% 93.3% 91.6% - Program-to-spending ratio (% charitable activities vs. total resources expended) 92.9% 92.5% 93.8% - Program management cost ratio (% program management cost vs. total program costs) 10.0% 8.5% 7.6% 4.0% 4.7% 3.8% 18.0% 30.1% 43.6% - Own fundraising ratio (% cost of own fundraising activities vs. own fundraising) 17.1% 18.6% 22.4% - Management and administration ratio (% vs. total resources expended) 3.2% 2.9% 2.3% - Fundraising ratio (% cost of generating funds vs. total incoming resources) - Dependency on MFS II grant (% MFS II vs. total income) ▪ Income-to-spending ratio: 95.8%. Th is is higher than in 2014 (91.6%) and budget (93.3%). The main factor is the spending of remaining balances in various prior-year funds and additional funding for emergency projects resulting in significantly higher expenditure in this area as well. ▪ Program-to-spending ratio: 92.9%. Th is ratio is marginally above budget, but slightly below 2014. Total organizational costs remained stable compared to 2014, while to expenditure on objectives (programs and projects) decreased due to the slowdown in MFS II activities in 2015. ▪ Program management costs ratio: 10.0% (budget: 8.5%). Cordaid insists on maintaining this ratio as an efficiency indicator, while the format of the Accounting Guideline 650 for Charities does not show direct program costs and program management costs separately. Cordaid considers this an important efficiency ratio. The program management costs in 2015 were above budget, mainly due to the costs of the reorganization announced in 2015, while direct program costs were in line with budget. Compared to 2014, program management costs increased, while direct program costs decreased. The slowdown of activities for MFS II-funded projects resulting in lower direct program costs. As all MFS II activities still have to be fi nalized and reported properly, program management costs could not yet be reduced. MAY 2015 2016 © CORDAID ▪ Fundraising ratio: 4.0% (budget: 4.7%). The improvement in this ratio compared to budget is the consequence of lower spending on own fundraising and higher income from government grants than budgeted. The drop in total income compared to 2014 explains the higher ratio compared to 2014. ▪ Own fundraising ratio: 17.1% (budget: 18.6%). The ratio is below budget as a consequence of the savings made in costs of own fundraising, amply offsetting the decline in income from own fundraising. ▪ Dependency on MFS II grant: 18.0% (budget: 30.1%). The share of income in Cordaid’s total income sharply decreased as activities were being wound down towards the end of the MFS II period. ▪ Management and administration ratio: 3.2% (budget 2.9%). The Management and administration cost was above budget mainly as a consequence of the creation of the redundancy provision, while other expenditures were mainly in line with budget. 47 7 CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS CASH FLOW STATEMENT FOR THE YEAR ENDED DECEMBER 31, 2015 X € 1,000 NOTE 2015 2014 Cash flows from operating activities Incoming resources 15-20 151,855 188,455 Resources expended 21-22 156,526 183,884 -4,671 4,571 Adjustments for: - depreciation fixed assets 5 391 403 - changes in provisions 12 1,187 -507 1,578 -104 Changes in working capital: - Stocks for emergency aid 8 315 -59 - Receivables 9 23,721 -16,604 - Financial fixed assets (connected to the objectives) 6 -3,100 -11,274 - Project commitments 13 -18,996 9,000 - Investments 7 15,199 2,770 - Other current liabilities 13 -8,269 6,956 Cash flows from operating activities 8,870 -9,211 5,777 -4,744 Cash flows from investing activities - Purchases of tangible assets 5 -329 Cash flows from investing activities -849 -329 -849 Cash flows from financing activities Receipts / repayments of long-term borrowings 0 Cash flows from financing activities Net increase/decrease in cash 0 0 0 5,448 -5,593 The movement of cash and cash equivalents is as follows: X € 1,000 Balance at January 1 Changes Balance at December 31 8 48 2015 2014 67,680 73,273 5,448 -5,593 73,128 67,680 MAY 2015 2016 © CORDAID CORDAID’S 2015 FINANCIAL STATEMENTS FINANCIAL STATEMENTS CORDAID 2015 ANNUAL REPORT NOTES TO THE BALANCE SHEET AND STATEMENT OF INCOME AND EXPENDITURE 1. GENERAL NOTES 1.1 Activities Rooted in the tradition of Catholic Social Teachings, Cordaid seeks to bring about a sustainable world and offer humanitarian aid through professional and efficient international development cooperation. Cordaid focuses on sustainable development relationships with partner organizations globally, regardless of faith, origin or political convictions. From this point of departure, Cordaid works in the fields of healthcare, disaster risk reduction, security and justice, education, economic opportunities, the provision of public information, lobbying and fundraising. Cordaid is open to cooperation with like-minded organizations. G4-4 G4-3 G4-17 Cordaid is a foundation. Its objectives as described in its Articles of Association (translated from the Dutch) are as follows: ‘In accordance with the evangelical message and inspired by the Catholic community in the Netherlands, the purpose of the foundation is to carry out activities focussed on: a. providing emergency and refugee aid; b. providing aid to specific groups, such as the elderly, the disabled and children; c. providing medical aid; and d. all aspects related to structural poverty relief of subordinated groups, especially in developing countries, and in Central and Eastern Europe and the Netherlands.’ The consolidated annual accounts comprise the figures of the following foundations: ▪ Stichting Cordaid, The Hague ▪ Stichting Cordaid Expats, The Hague ▪ Stichting Social Business Incubator, The Hague ▪ Stichting Cordaid Participaties, The Hague (established February 12, 2015) ▪ Cordaid Investment Management BV, The Hague (established June 10, 2015) ▪ Corpav BV, The Hague (established June 17, 2015) Stichting Cordaid Participaties’ objective is to invest through loans or participation in social enterprises worldwide. The foundation has the same Board of Directors as Stichting Cordaid. Cordaid Investment Management BV has the objective to act as manager for one or more investment institutions. Currently Cordaid Investment Management BV manages the social impact investment portfolio of Stichting Cordaid. Stichting Cordaid holds 100% of the shares of Cordaid Investment Management BV. Corpav BV makes direct and indirect investments in social enterprises all over the world. Stichting Cordaid Participaties is the only shareholder of Corpav BV. The street address of all foundations and BVs is as follows: Lutherse Burgwal 10 2512 CB The Hague The Netherlands G4-5 The Board of Cordaid bears ultimate responsibility for the general course of aff airs at Stichting Cordaid. With the Supervisory Board, the Board is responsible for Cordaid’s corporate governance structure and compliance with good governance rules. The composition of the Supervisory Board is such that its members are able to act critically and independently of one another, the Board and any particular interests. The Supervisory Board is responsible for supervising the Board and the general course of aff airs at Cordaid. The Board is tasked with managing the foundation, including running its day-to-day business and implementing its programs and activities. The budget, the Annual Report and the annual accounts that are prepared by the Board are subject to adoption by the Supervisory Board following advice from the Audit Committee. The Supervisory Board also adopts the strategic policy plan drafted by the Board, and approves the Annual Plan. Stichting Cordaid Expats’ objective is to employ expatriates working for Stichting Cordaid and has the same Board as Stichting Cordaid. The board members of Stichting Cordaid at December 31, 2015 are: ▪ S.L.J.M. Filippini, CEO ▪ W.J. van Wijk, CFO The Stichting Social Business Incubator’s objective is to fi nd, stimulate and develop new ideas that provide sustainable solutions for environment problems, aimed at improving the quality of life of those people at the bottom of the income pyramid. The Chief Financial Officer of Stichting Cordaid is the chair of the Board of Stichting Social Business Incubator and has the fi nal say in strategic decisions, according to the articles of the foundation. At the end of 2015, the Board of Stichting Social Business Incubator decided to terminate activities in 2016. Running projects will be fi nalized according to plan in 2016, but new activities will not be started. During 2015, the Supervisory Board members of Stichting Cordaid were: ▪ E.M.H. Hirsch Ballin, Chair ▪ C.E.G. van Gennip (until 15-07-2015) ▪ M.S. Menéndez ▪ J.J.A. de Boer ▪ M. van Beek ▪ B.L.J.M. van Dijk ▪ J.H.M. van Bussel, member Audit Committee ▪ L.C. Zevenbergen, member Audit Committee ▪ M.C.T. van de Coevering, member Audit Committee MAY 2016 © CORDAID 49 9 CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS The Board members of Stichting Cordaid Participaties and Stichting Cordaid Expats are the same as for Stichting Cordaid per December 31, 2015. 1.3 Changes in accounting estimates Stichting Cordaid Participaties is the only shareholder and Board member of Corpav B.V per December 31, 2015. 1.4 Estimates At December 31, 2015, L.J.E. Chibrac is the only Board member of Cordaid Investment Management BV. Stichting Cordaid is the only shareholder. The Board members of Stichting Social Business Incubator at December 31, 2015 are: ▪ W.J. van Wijk, Chair ▪ B.P. Alberda, Treasurer ▪ B.P. Meijs, Secretary ▪ F.V. van der Have 1.2 Notes to the cash flow statement The cash flow statement is prepared using the indirect method. The funds in the cash flow statement comprise cash and cash equivalents. Cash flows in foreign currencies are translated at an average rate. Exchange differences affecting cash items, interest paid and interest received are included in cash from operating activities. Cash flows from operating activities The positive gross cash flow from operating activities was mainly driven by the decrease in receivables of €23.7m and the sale of an important part of the non-development investments (€15.2m). Other factors were: ▪ provisions for back donors and redundancy that increased €1.2m. An actual cash outflow of €0.9m and a release of €0.3m was offset by an addition to the provisions of €2.4m for the redundancy provision; ▪ project commitments decreased €19.0m as a consequence of high payments on liabilities related to MFS II projects, which were all fi nalized at December 31, 2015; ▪ a net increase of the value of the portfolio of social impact investments (fi xed fi nancial assets related to the objectives) of €3.1m driven by new investments throughout the year from revolved funds in earlier years; ▪ other current liabilities decreased €8.3m. Th is can be related to the decrease in participations payable after fulfi lling payment obligations for several participations. Additionally, the amount of grants received but not yet spent decreased €2.0m after spending a grant received at the end of 2014 during 2015. Cash flows from investing activities Purchases of tangible assets came to €0.3m in 2015. Investments for new IT systems formed the greater part of this cash outflow. Cash flows from financing activities Cordaid has no non-current liabilities for fi nancing its operations. The non-current liabilities on the balance sheet relate to long-term project fi nancing, which are recognized as cash flows from operating activities. 10 50 Cordaid made no changes to its policies for accounting estimates compared to the previous year. In applying accounting policies and standards for preparing annual accounts, the Board of Cordaid is required to make estimates and judgments that might significantly influence the amounts disclosed in the annual accounts. If necessary for the purposes of providing the view required under Section 362(1), Book 2 of the Netherlands Civil Code, the nature of these estimates and judgments, including the related assumptions, are disclosed in the notes to the relevant items. 1.5 Consolidation The consolidation includes the financial information of Stichting Cordaid and the entities in which it exercises control or whose central management it conducts. All entities in which Cordaid exercises control or whose central management it conducts are consolidated in full. The individual accounts of Stichting Cordaid are not presented separately in these annual accounts because the differences between the consolidated and individual accounts of Stichting Cordaid are not significant. The total value of eliminated intercompany positions in the consolidated balance sheet amounts to €240k. This mainly relates to an outstanding payment of part of the management fee from Stichting Cordaid to Cordaid Investment Management B.V. The balance of income and expenditure in the individual accounts of Stichting Cordaid is the same as on consolidated level. Stichting Social Business Incubator accounts for a negative result in 2015 of €307. All other entities included in the consolidated annual accounts of Stichting Cordaid present a financial result of 0 in 2015. Intercompany transactions, profits and balances among consolidated entities are eliminated, unless these results are realized through transactions with third parties. Unrealized losses on intercompany transactions are eliminated as well, unless such a loss qualifies as an impairment. The accounting policies of group companies and other consolidated entities have been changed where necessary in order to align them to the prevailing group accounting policies. The consolidated entities are listed below: ▪ Stichting Cordaid Expats, The Hague ▪ Stichting Social Business Incubator, The Hague ▪ Stichting Cordaid Participaties, The Hague (established February 12, 2015) ▪ Cordaid Investment Management BV, The Hague (established June 10, 2015) ▪ Corpav BV, The Hague (established June 17, 2015) The Board of Stichting Cordaid and Stichting Cordaid Expats and Stichting Cordaid Participaties is the same as the Board of Stichting Cordaid. The Chief Financial Officer of Stichting Cordaid is the chair of the Board of Stichting Social Business Incubator and has the fi nal say in strategic decisions, according to the articles of the foundation. Stichting Cordaid is 100% shareholder of Cordaid Investment Management BV. Stichting Cordaid Participaties shares its Board with Stichting Cordaid and is 100% shareholder of Corpav BV. MAY 2015 2016 © CORDAID CORDAID 2015 ANNUAL REPORT FINANCIAL CORDAID’S 2015 STATEMENTS FINANCIAL STATEMENTS 2. ACCOUNTING PRINCIPLES 2.1 General G4-28 The fi nancial statements have been prepared in accordance with the statutory provisions of Part 9, Book 2 of the Dutch Civil Code and the fi rm pronouncements in the Guidelines for Annual Reporting in the Netherlands as issued by the Dutch Accounting Standards Board. More specifically, the fi nancial statements have been prepared in accordance with the Dutch Accounting Standard for Fundraising Institutions (RJ 650). The fi nancial statements are prepared in euros. Balances and results in 2015 are compared with the budget as approved by the Supervisory Board and 2014 results and balances. Assets and liabilities are generally valued at acquisition cost, production cost or at current value. If no specific valuation method is indicated, the valuation is done at the acquisition price. References are included in the balance sheet and statement of income and expenses. 2.2 Comparison with previous year The accounting principles used for valuation and recognition of income and expenditure are unchanged from the previous year. 2.3 Foreign currency Functional currency The fi nancial statements are presented in euros, which is the functional and presentation currency of Cordaid. provisions considered necessary. These receivables are subsequently measured at amortized cost. Participations are valued at cost taking into account possible impairments at reporting date. These participations do not involve a structural commitment for the purposes of Cordaid’s own operations. Investments: Bonds and shares Bonds and shares are stated at fair market value. Any changes in value and transaction costs are recognized through income or expenditure. Transaction costs are charged directly to the statement of income and expenditure. 2.6 Non-current asset impairment Cordaid assesses at each reporting date whether there is any evidence of assets being subject to impairment. If any such evidence exists, the recoverable amount of the relevant asset is determined. An asset is subject to impairment if its carrying amount is higher than its recoverable amount; the recoverable amount is the higher of net realizable value and value in use. If it is established that a previously recognized impairment loss no longer applies or has declined, the increased carrying amount of the asset in question is not set higher than the carrying amount that would have been determined had no impairment loss been recognized. Transactions, receivables and payables Transactions in foreign currencies during the period are included in the fi nancial statements at the exchange rate on the transaction date. Monetary assets and liabilities denominated in foreign currencies are translated into the functional currency at the closing rate. The exchange differences arising from the settlement and translation are credited or charged to the statement of income and expenditure. The net realizable value is determined based on the active market. An impairment loss is directly expensed in the income statement. Translation differences on non-monetary assets held at cost are recognized using the exchange rates prevailing at the dates of the transactions. Translation differences on non-monetary assets such as equities held at fair value through income or expenditure are recognized through income or expenditure as part of the fair value gain or loss. The amount of an impairment loss incurred on fi nancial assets stated at amortized cost is measured as the difference between the asset’s carrying amount and the present value of estimated future cash flows, discounted at the fi nancial asset’s original effective interest rate (i.e. the effective interest rate computed at initial recognition). 2.4 Tangible fixed assets Buildings, IT equipment, furniture and fittings, vehicles and other assets are all valued at historical cost or manufacturing price including directly attributable expenditure, less straightline depreciation over their estimated useful lives, and impairment losses. Grants are deducted from the acquisition or manufacturing cost of the assets to which they relate. 2.5 Financial fixed assets Issued in connection with the objectives: Loans, guarantees and participations Loans and guarantees disclosed under fi nancial assets are recognized initially at fair value of the amount owed net of any MAY 2015 2016 © CORDAID Cordaid assesses at each reporting date whether there is objective evidence that a fi nancial asset or a group of fi nancial assets is impaired. If any such evidence exists, the impairment loss is determined and recognized in the income statement. If, in a subsequent period, the amount of the impairment loss decreases and the decrease can be related objectively to an event occurring after the impairment was recognized, the previously recognized impairment loss shall be reversed. The reversal shall not result in a carrying amount of the fi nancial asset that exceeds what the amortized cost would have been had the impairment not been recognized at the date the impairment is reversed. The amount of the reversal shall be recognized through profit or loss. If an impairment loss has been incurred on an investment in an equity instrument carried at cost, the amount of the impairment loss is measured as the difference between the carrying amount of the fi nancial asset and the present value of estimated future cash flows discounted at the current market rate of return for a similar fi nancial asset. The impairment loss 11 51 CORDAID 2015 ANNUAL REPORT shall be reversed only if the evidence of impairment is objectively shown to have been removed. 2.7 Stocks Stocks are valued at cost using the fi rst in, fi rst out method (FIFO). As soon as stocks are assigned to a project the related costs are recognized in the statement of income and expenditure as program costs. In case of obsolescence of stock costs are recognized as program management costs. 2.8 Receivables Receivables are initially recognized at fair value and subsequently carried at amortized cost. Allowances for doubtful debts are deducted from the carrying amount of receivables. 2.9 Cash and cash equivalents Cash and cash equivalents comprise cash and bank balances and demand deposits falling due in less than 12 months. Cash and cash equivalents are stated at face value. 2.10 Reserves and funds The equity of Cordaid is divided into the following reserves and funds: ▪ The continuity reserve is created to ensure that Cordaid can meet its legal and moral obligations in case of a significant fall in income in the future. ▪ The tangible fi xed assets reserve is created to set aside capital to fi nance necessary tangible fi xed assets in the future. ▪ Earmarked reserves are earmarked for future spending on the objectives of Cordaid. The Board of Directors decides on the actual purposes of the reserves, based on internally agreed criteria. ▪ The restricted funds are earmarked for a specific project as agreed with third-party donors. ▪ Semi-restricted funds are earmarked for activities related to a certain topic, but not limited to specific projects. ▪ The loans and guarantees fund has been committed for loans, guarantees and equities connected to the objectives of Cordaid. The result on these fi nancial assets and the costs of managing this portfolio reflect the changes in the fund in a year. 12 52 CORDAID’S 2015 FINANCIAL STATEMENTS 2.11 Provisions Provisions are recognized for legally enforceable or constructive obligations existing at the balance sheet date, the settlement of which will probably require an outflow of resources whose extent can be reliably estimated. Provisions are measured on the basis of the best estimate of the amounts required to settle the obligations at the balance sheet date. Unless indicated otherwise, provisions are stated at the present value of the expenditure expected to be required to settle the obligations. A maintenance provision for the future cost of maintenance of the building is not included in the fi nancial statements. If and when costs for maintenance of the building occur, the costs will be directly charged to the statement of income and expenditure. 2.12 Liabilities General Liabilities are initially recognized at fair value. Transaction costs directly attributable to the incurrence of the liabilities are included in the measurement on initial recognition. Liabilities are subsequently measured at amortized cost; this is the amount received plus or less any premium or discount and net of transaction costs. Operational lease Liabilities under operating leases (such as the lease of premises) are accounted for in the statement of income and expenditure equally over the term of the contract, taking into account reimbursements received from the lessor. Project commitments Project commitments are recognized as soon as a contract is issued or when a grant decision is communicated in writing or otherwise; they are stated at the fair value stated in the contract, net of any payments. MAY 2015 2016 © CORDAID CORDAID 2015 ANNUAL REPORT FINANCIAL CORDAID’S 2015 STATEMENTS FINANCIAL STATEMENTS 3. ACCOUNTING PRINCIPLES FOR THE STATEMENT OF INCOME AND EXPENDITURE 3.1 General Income and expenses are recognized in the statement of income and expenditure in the year to which they relate. The allocation is made consistently with previous years. The balance of funds is defi ned as the difference between income and expenses. Income is accounted for in the year it was realized and losses are accounted for as soon as they are identified. 3.2 Income recognition Income from own fundraising Income from own fundraising involves gifts and donations, mailings, collections, legacies and the sale of materials. Income from gifts and donations, mailings and sales of materials are accounted for in the year in which they are received/in which the materials are sold. Exceptions are written undertakings that have been received before year-end as these can be accounted for in the current year. Legacies are recognized based on a statement received from the executor in the year in which the amount can be determined reliably. The valuation of legacies with property is done based on the most recent correspondence and receipts are included up to the preparation of fi nancial statements. The valuation is done prudently. Income from third-party campaigns Income from third parties is accounted as such when Cordaid carries no risk in the fundraising campaign. The income from third parties is recognized in the year in which the income is received or pledged. Income from government grants Grants and subsidies are recognized in the statement of income and expenditure in the year in which the subsidized costs were incurred. The grants are recognized where it is probable that they will be received and Cordaid will comply with all attached conditions. Interest income and income from investments The line item interest income and income from investments contains the (gross) interest, dividends and realized and unrealized capital gains. Interest income and expense are recognized time proportionally. Interest income is recognized as investment income exclusive of interest received on loans and guarantees issued in the context of the Loans & Guarantees Program, which is recognized entirely as gains on fi nancial assets issued in connection with the objectives. Result of loans, guarantees and participations The result of loans, guarantees and participations is made up of interest received on loans and guarantees under the Loan & Guarantee Program, realized and unrealized changes in the MAY 2015 2016 © CORDAID valuation of loans and participations, dividend and fees for restructuring loans. Gifts in kind Gifts in kind are stated at their fair market value in the Netherlands. Where items involving gifts in kind are sent directly to emergency areas, their value is recognized as a gift and as an expended resource. Cordaid accounts for gifts in kind if the discount/gift has a connection with the nature of Cordaid’s activities and objectives and Cordaid would have purchased the services or goods if the gift/discount had not been received. 3.3 Exchange rate differences Transactions denominated in foreign currencies conducted during the reporting period are recognized in the annual accounts at the rate of exchange on the transaction date. Monetary assets and liabilities denominated in foreign currencies are translated into the functional currency at the rate of exchange at the reporting date. Any resulting exchange differences are recognized through income or expenditure. Non-monetary assets and liabilities stated at cost and denominated in foreign currencies are translated at the rate of exchange at the transaction date (or the approximate rate of exchange). 3.4 Depreciations on tangible fixed assets Tangible assets are carried at cost less straight-line depreciation over their estimated useful lives. Tangible assets are depreciated from the time they are taken into use over their estimated useful lives. Future depreciation is adjusted if the estimate of future useful life changes. Gains and losses on the sale of tangible fi xed assets are included in depreciation. 3.5 Employee benefits Short-term employee benefits Salaries, wages and social security contributions are recognized in the statement of income and expenditure based on the pay and benefits package to the extent that they are payable to employees. Pensions Cordaid’s pension plan is administered by the Zorg en Welzijn Pension Fund, a pension fund for the health and welfare sector. Employees’ retirement and partner pensions are based on their pensionable salary for full-time employment, net of the state-pension offset. The pension fund endeavors to index-link any accrued pension entitlements and pensions in payment based on general salary trends in the collective bargaining agreements that govern its affi liated employers in a particular year. The pension fund decides every year whether index-linking would be appropriate and, if so, what index to use given the fi nancial situation and expected developments in that situation. In doing so, the pension fund uses nominal and realistic coverage ratios as benchmarks. Although the pension fund may decide to apply catch-up index linking, such a decision will not have a retroactive effect and will not trigger subsequent payments. Index linking is funded partially from contributions and partially from the return on plan assets. The coverage ratio was 97% at 31 December 2015. 13 53 CORDAID 2015 ANNUAL REPORT Contributions are recognized as employee benefits expense as soon as they are payable. Prepaid contributions are recognized within prepayments and accrued income if they entail a refund or a reduction in future payments. Contributions payable are disclosed as liabilities in the balance sheet. 3.6 Financial income and expenses Interest paid and received Interest paid and received is recognized on a time-weighted basis, taking into account the effective interest rate of the assets and liabilities concerned. When recognizing interest paid, allowance is made for transaction costs on loans received as part of the calculation of effective interest. Changes in financial instruments at fair value Changes in the value of the following fi nancial instruments are recognized directly through profit or loss: ▪ fi nancial assets and liabilities that are held for trading; ▪ purchased loans, bonds (unless held to maturity) and equity instruments that are quoted in an active market; ▪ Decreases in value of fi nancial instruments at fair value are recognized through profit or loss. CORDAID’S 2015 FINANCIAL STATEMENTS 4. FINANCIAL INSTRUMENTS AND RISK MANAGEMENT 4.1 Market risk Currency risk Cordaid operates in the European Union, Africa, Asia, LatinAmerica and the United States. The currency risk for Cordaid largely concerns positions and future transactions in US dollars and currencies whose rate is closely related to the US dollar. Management has determined that the cost of hedging these currency risks does not outweigh the benefits. Natural hedges exist because receivables and liabilities are often related. Price risk Cordaid invests its temporary cash balances according to a defensive to neutral strategy compared to a very conservative policy in previous years. As a consequence Cordaid faces a limited market risk related to its portfolio of bonds and shares that is valued at market value. Interest rate and cash flow risk Cordaid incurs interest rate risk on interest-bearing receivables (in particular those included in fi nancial assets and cash). Credit risk Cordaid does not have any significant concentrations of credit risk. Receivables mainly relate to grants from solid governments or multilateral institutions. Liquidity risk Cordaid uses several banks in order to avail itself of a range of overdraft facilities. Where necessary, further securities will be furnished to the bank for available overdraft facilities. 14 54 MAY 2015 2016 © CORDAID CORDAID 2015 ANNUAL REPORT FINANCIAL CORDAID’S 2015 STATEMENTS FINANCIAL STATEMENTS 5. TANGIBLE FIXED ASSETS Movements of the tangible fi xed assets are as follows: X € 1,000 BUILDINGS IT EQUIPMENT FURNITURE AND FITTINGS VEHICLES OTHER ASSETS TOTAL Cost 1,895 4,537 1,470 28 283 8,213 Accumulated depreciation -1,397 -3,838 -1,328 -22 -283 -6,868 498 699 142 6 0 1,345 Purchases 0 258 71 0 0 329 Disposals 0 0 0 0 0 0 -63 -284 -39 -5 0 -391 0 0 0 0 0 0 -63 -26 32 -5 0 -62 1,895 4,795 1,541 28 283 8,542 -1,460 -4,122 -1,367 -27 -283 -7,259 Carrying value at December 31, 2015 435 673 174 1 0 1,283 Depreciation percentages 10% 33% 20% 33% 33% Balance at January 1, 2015 Carrying value at January 1, 2015 Changes Depreciation Depreciation on disposals Total changes Balance at December 31, 2015 Cost Accumulated depreciation Total investments in 2015 amounted to €329k. The main investments were related to investments in IT systems replacing the current project administration, a new CRM system and the integration of the IT systems at all Cordaid country offices. In addition, some small investments were made to complete the new Cordaid workspace, enabling staff to work more easily in project teams worldwide. All assets are held for business operations. MAY 2015 2016 © CORDAID 15 55 CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS 6. FINANCIAL FIXED ASSETS ISSUED IN CONNECTION WITH THE OBJECTIVES Outstanding loans, participations and guarantees are recognized as fi nancial assets issued in connection with the objectives. Th is relates to loans issued to and a number of participations in partner organizations for the purposes of funding usually small-scale economic activities (e.g. through microfi nance institutions), for which partner organizations fi nd it difficult or impossible to secure fi nance from commercial banks. Interest rates on these loans are determined by country and by customer. Movements in fi nancial assets were as follows in 2015: X € 1,000 LOANS GUARANTEES PARTICIPATIONS TOTAL 25,774 1,706 26,432 53,912 -1,733 0 0 -1,733 24,041 1,706 26,432 52,179 Loans and guarantees issued 12,126 2,000 0 14,126 Loans and guarantees repaid -7,686 -1,333 0 -9,019 Participations acquired/committed 0 0 -471 -471 Participations sold/commitments withdrawn 0 0 -1,491 -1,491 -861 0 0 -700 0 0 -1,426 -1,426 1,383 108 1,218 2,709 30,736 2,481 24,262 57,479 861 0 0 861 -1,328 0 0 -1,328 Provision at December 31, 2015 -2,200 0 0 -2,200 Value of the portfolio at December 31, 2015 30,736 2,481 24,262 57,479 Provision at December 31, 2015 -2,200 0 0 -2,200 Carrying amount December 31, 2015 28,536 2,481 24,262 55,279 Value of portfolio at January 1, 2015 Provision at 1 January 2015 Carrying amount January 1, 2015 Changes in value of the portfolio Impaired loans and guarantees (write-offs) Revaluation of participations Currency gains and losses Value of portfolio at December 31, 2015 Changes in the provision Impaired loans and guarantees (write-offs) Allocated to/withdrawn from provision for loans and guarantees The provision on loans and guarantees increased by €1.3m in 2015 as a consequence of one loan that was prudently valued at zero after the discovery of a fraud case and resulting in an addition of €0.8m. Loans and guarantees Loans and guarantees will fall due in the following periods: X € 1,000 < 1 year 1-5 years > 5 year 16 56 LOANS GUARANTEES TOTAL 2,813 0 2,813 26,548 2,481 29,029 1,375 0 1,375 30,736 2,481 33,217 MAY 2015 2016 © CORDAID CORDAID 2015 ANNUAL REPORT FINANCIAL CORDAID’S 2015 STATEMENTS FINANCIAL STATEMENTS Participations Cordaid takes a prudent approach to the valuation of its participations. They are carried at cost or at fair value if significantly lower. Participations that have appreciated in value are measured at cost. Previously recognized impairments can be (partially) reversed, if the original reasons for impairment are no longer valid as long as the value does not become higher than original cost. Payments in foreign currencies are recorded at the current rate. Cordaid has the policy of selling all foreign currencies, besides US dollars, directly upon receipt. At the end of 2015 there was no currency hedging. List of participations (in €1,000): NAME OF ORGANISATION CITY COUNTRY Aavishkar Mumbai India PARTICIPATION OPENING BALANCE 2014 17.5% 1,292 10.4% - 4.7% 569 PURCHASED / COMMITTED CURRENCY GAINS AND LOSSES REVALUATION SOLD CLOSING BALANCE 2014 1,292 Afrinut Llongwe Malawi Bank Andarra via Hivos Triodos Fonds Jakarta Indonesia 0 Dia Vikas Gurgaon (Uttar Pradesh) India 0.0% 2,500 Dia Vikas Gurgaon (Uttar Pradesh) India 6.0% 1,447 Finance South Sudan Juba South Sudan 74.0% - 0 FPM SA Kinshasa DRC 17.2% 3,100 3,100 InReturn B.V. Rotterdam Netherlands 21.6% 349 Kuyichi International B.V. Den Haag Netherlands 0.0% - 0 Liberation Londen UK 19.9% 170 170 Oikocredit Amersfoort Netherlands 0.0% 330 PEAK II LP Moshi Tanzania 21.0% 722 -100 PEAK I Dar-esSalam Tanzania 0.0% 110 -110 PEF Manila Philippines 0.0% -2 461 -106 95 -218 -36 -330 -30 67 - Port Louis Mauritius PYME Capital Panama City Rabo Rural Fund Investment fund in MFIs India 313 Investment fund SME Africa SME Nut producer association 592 Leasing fund SME Africa 0 Investment fund SME Africa -1,027 0 Investment fund SMEs in the Philippines -9 3,362 Investment fund in MFIs 1,381 Investment fund SMEs Latin America 1,386 Utrecht Netherlands 20.0% 2,454 2,454 SICSA Panama City Panama 15.2% 454 454 SIDI Parijs France 0.0% 89 SME Impact Fund CV Amsterdam Netherlands 21.0% Stromme Microfinance East Africa Limited Kampala WAVF Port Louis Mauritius 25.0% 3,500 WMF Accra Ghana 26.0% 1,650 -261 26,432 -471 -382 -89 -57 0 923 980 19.4% Small producers trade finance fund Investment fund in MFIs Central America Investment social investor Investment fund SME Tanzania 1,000 Investment fund in MFIs Africa -683 3,498 Investment fund SME Sierra Leone / Liberia 50 1,439 Investment fund in MFIs Ghana 1,000 MAY 2015 2016 © CORDAID Investment fund for Financial Institutions DR Congo Investment social investor 62.4% 1,218 MFI 0 Panama 681 Loan related to investment in Indonesia 1,324 3,371 Uganda Nut processor Investment fund in MFIs India 11.2% 377 Investment fund SME in India 2,500 960 Progression Capital Africa LTD ACTIVITIES -1,426 -1,491 24,262 57 17 CORDAID 2015 ANNUAL REPORT Debt investments carrying the same risk as equity participations are included in the list of participations. For these investments the percentage of the participation is stated as 0.0%. At December 31, 2015, the number of participations decreased to 18 and the total value of the portfolio of participations decreased from €26.4m in 2014 to €24.3m. Cordaid did not invest in new participations in 2015. Th ree participations have been decommitted: ▪ €101k in PEAK II was de-committed and a devaluation of €30k was recorded because the investment period was fi nished, disbursements were lower than the committed amounts and through exchange rate differences. ▪ €110k was de-committed in PEAK I because of delays in the set up of the fund and a change in fund structure that made the Cordaid investment no longer necessary. ▪ €261k was de-committed from WMF and a revaluation of €50k was recorded because of the close of the investment period and currency gains resulting in a lower commitment amount in euro. InReturn paid back €35k from its exits. The last part of the non-strategic participation in SIDI was sold at cost price for €89k. The last of two PEF outstanding loans with equity component (interest rate payments are directly correlated to profit and losses of the organization) were reimbursed for €1.0m, resulting in a currency gain of €67k and leaving no outstanding balance on PEF. Progression Capital Africa LTD paid €9k from its fi rst exits. The Oikocredit participation was sold for €330k, including an amount of €37k as stock dividend. At Oikocredit’s request it was decided to keep a participation of one share (€200) to retain voting rights as a like-minded investor. A number of revaluations have taken place reflecting the improvement or worsening of the situation of some of our equity participations and the variations in currency rates. CORDAID’S 2015 FINANCIAL STATEMENTS The total revaluations of intrinsic values amounted to losses of €1.4m: ▪ Cordaid sold its participation in the Indonesian Bank Andarra to the Hivos Triodos Fund and no longer has a direct connection with Bank Andarra. Instead, a loan has been granted to the Hivos Triodos Fund. The valuation of this loan is directly related to the performance of Bank Andarra. To reflect this risk, the loan is included in the list of participations and replaces the sold participation in Bank Andarra. The intrinsic value of the loan has further decreased by €106 kresulting in a closing value of €461k. ▪ The participation in PYME Capital was depreciated by €382k to reflect the increased risk concerning one of its biggest investments but benefited from a €377k currency gain, leading to fi nal a valuation of €1.4m. ▪ Dia Vikas, a microfi nance investment fund in India: the intrinsic value decreased by €218k and currency gains led to an appreciation of €95k, resulting in a closing value of €1.3m. At year-end 2015, the €2.5m convertible loan committed in 2012 had been disbursed, but had not yet been received in Dia Vikas’ account Cordaid was not exposed to any fi nancial risk on this additional participation at the end of the closing period. ▪ Rabo Rural Fund, a global small producer’s fund in the Netherlands: Cordaid founded this fund with the Rabobank Foundation and has a 20% participation. In 2015, the increased risk concerning one of its investments led to depreciation in US dollars. Because the effect of the appreciated dollar would more than offset the depreciation, the valuation in euros was unchanged. ▪ The SME Impact Fund, offering funding to BDS-trained SMEs in Tanzania, was depreciated by €57k to reflect the slower-than-expected pace of realization of the investments, leading to a valuation of €923k. ▪ West African Venture Fund, a SME fund targeting Sierra Leone and Liberia, was heavily impacted by the Ebola outbreak in West Africa, resulting in a revaluation of the fund’s portfolio companies and a depreciation of the intrinsic value by €683k in Cordaid’s books. As unrealized currency gains of €681k mostly offset the depreciation, the closing value of €3.5m equals the value recorded in 2014. Cordaid reviewed and revalued all its participations at December 31, 2015. However, unrealized gains and losses are only included in the valuation of impaired participations. The revaluations resulted in a currency gain in 2015 of €1.2m. 18 58 MAY 2015 2016 © CORDAID CORDAID 2015 ANNUAL REPORT FINANCIAL CORDAID’S 2015 STATEMENTS FINANCIAL STATEMENTS 7. INVESTMENTS 8. STOCKS FOR EMERGENCY AID Until June 30, 2015, Schretlen & Co and ASN managed Cordaid’s investment portfolio according to a very defensive policy and ensuring that the principal amount of a portfolio investment is highly guaranteed. In 2014 Cordaid kept stocks of emergency aid goods in Uganda and South Sudan. The stocks are kept so Cordaid can act quickly in case of an emergency in the region. During 2015, the stock in Uganda was brought to 0. Cordaid now only maintains stocks in South Sudan. Per December 31, 2015, the stock can be specified as follows: At the beginning of 2015, Cordaid decided to make some changes in its investment policy, aiming at a higher return on investments without exposing the invested funds to unacceptable risks. From July 1, 2015, Cordaid selected ING and Van Lanschot as their asset managers and reduced the invested portfolio from approximately €35m to €20m. All investments under management with Schretlen and ASN were sold per the same date. The remaining amount was kept in cash. The reduction in the invested amount was made so that Cordaid would have more cash directly available to pre-fi nance projects and to absorb unforeseen cash outflows. Both asset managers were instructed to invest following a defensive to neutral profi le. The investment strategy has a 5-to-10 year horizon. Both asset managers receive a fee based on the invested amount only and no performance based fee. Portfolio investments must meet strict sustainability criteria. Cordaid invests in businesses that have sound staff policies in place, that protect the environment and that respect human rights. Cordaid applies the UN Global Compact and the Standard for Financial Management of Fundraising Institutions of the Dutch Association of Fundraising Institutions (VFI), as well as a range of supplementary product and process criteria based on ASN Bank criteria. 31/DEC/2015 31/DEC/2014 49 111 9 130 - Sanitary Kits 38 88 - Kitchen sets 0 82 96 411 Stocks for emergency aid - Tarps - Khanga cloth, blankets, bed nets & bags During 2015, Cordaid only spent €77k on new items. The value of distributed items in 2015 amounted to approximately €250k, another €239k was sold to peer organizations. Although the turnover rate of the stocks is relatively low, a provision for obsolete stock was unnecessary as all items are non-perishable and can be kept for several years without losing their value for Cordaid’s operations. 9. RECEIVABLE All receivables have a remaining maturity of less than one year. 31/DEC/2015 31/DEC/2014 - Dutch Government 6,548 31,083 - Other governments and organizations 16,254 15,447 Receivables 31/DEC/2014 Bonds Government bonds 31/DEC/2015 X € 1,000 The current portfolio investments can be specified as follows: X € 1,000 X € 1,000 3,596 17,779 -209 3,382 - Provision uncollectable receivables from governments -209 7,216 Other bonds 2,484 13,863 - Receivable from inheritances 5,395 5,251 Shares 6,529 0 753 1,354 19,825 35,024 1,772 1,308 30,513 54,234 Corporate bonds The portfolio is carried at fair value. The fair value of the portfolio decreased €15.2m. An amount of €15m was turned into directly available cash after the sale of all investments managed by Schretlen and ASN. The originally invested amount of the current portfolio is €20m. The fair value of the portfolio is determined based on the known market prices for the specific bonds and shares in the portfolio. - Interest receivables - Other receivables Contracts with back donors lead to a receivable if subsidized costs incurred are higher than advances received from the donor. As a consequence of the slowdown of activities for the MFS II program, the receivable on the Dutch government decreased by €24.5m. The receivable for projects funded by other governments and organizations remained stable. For more details on government grants refer to section 17. The receivable from inheritances in 2015 was €5.4m (2014: €5.3m). In 2015, a lower number of legacies was unsettled compared to 2014 (141 vs 185). Th is was compensated by a higher average amount receivable per legacy. MAY 2015 2016 © CORDAID 59 19 CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS 10. CASH AND BANK INTEREST RECEIVABLES X € 1,000 31/DEC/2015 31/DEC/2014 229 355 40 497 484 502 753 1,354 Interest receivables - Banks & deposits - Bonds - Loans & guarantees (relief efforts) Interest receivables relates to the bonds in the investment portfolio, outstanding deposits, savings deposits and outstanding loans and guarantees relating to Cordaid’s objectives. The receivable decreased €0.6m because the number of bonds was significantly reduced after the change in investment strategy. The continuous decrease in interest rates is another important factor in the decrease of the receivable. Cash and bank comprise cash and bank balances of the Cordaid office in The Hague, in the country offices abroad and deposits falling due in less than one year. Cash and cash equivalents increased from €67.7m at December 31, 2014 to €73.1m at the end of 2015. The reduction of the investment portfolio is the main reason for the increase of cash, in spite of the negative balance in 2015. The other main factors in changes in Cash and bank are explained in section 1.2, Notes to the cash flow statement. All cash is at Cordaid’s free disposal, except for the guarantee for the rent agreement of €0.2m (one guarantee). OTHER RECEIVABLES X € 1,000 31/DEC/2015 31/DEC/2014 55 55 630 310 1,087 943 1,772 1,308 Other receivables - Security deposit - Prepayments - Other receivables The other receivables increased €0.5m mainly as a consequence of various small prepaid amounts. An invoice of €0.7m for the Vastenaktie, prepaid rent of €0.3m and donations receivable of €0.2m are the main receivables. 20 60 MAY 2015 2016 © CORDAID CORDAID 2015 ANNUAL REPORT FINANCIAL CORDAID’S 2015 STATEMENTS FINANCIAL STATEMENTS 11. RESERVES AND FUNDS X € 1,000 CONTINUITY RESERVE EARMARKED RESERVES OTHER RESERVES RESTRICTED FUNDS 12,275 10,915 1,345 3,979 5,798 93,964 128,276 Extraction -2,400 -2,120 -62 -2,509 0 -641 -7,732 Dotations 0 0 0 0 3,061 0 3,061 9,875 8,795 1,283 1,470 8,859 93,323 123,605 Opening balance January 1, 2015 SEMIRESTRICTED RESTRICTED FUND LOANS & FUNDS GUARANTEES TOTAL RESERVES AND FUNDS Changes Closing balance December 31, 2015 Continuity reserve The continuity reserve is designed to create a sufficiently large buffer to enable Cordaid to complete ongoing programs appropriately, including staffi ng them with our own people, if one or more key sources of funding were to dry up unexpectedly, and with due observance of existing legal and moral obligations. Due to the ending of the MFS II program after 2015, Cordaid was obliged to cut its costs for 2016. As a consequence, staff was reduced with approximately 30%. An amount of €2.4m was withdrawn from the continuity reserve to create a redundancy provision. Th is amount represents the total costs necessary to compensate redundant staff according to the Social Plan agreed between the Board of Directors and the labor unions. A new addition to the continuity reserve was not made in 2015. The necessary continuity reserve will be calculated again in 2016 based on a new analysis of the stability of income and the cost levels of Cordaid following the reorganization. The continuity reserve amounts to €9.9m at December 31, 2015. This amount is well below the Centraal Bureau Fondsenwerving (CBF) requirement of no more than 1.5 times total operating expenses. Earmarked reserves Earmarked reserves are comprised of interest income, income from investments fi nanced with temporary surpluses of semi-restricted funds, other income and income which is not earmarked for specific topics, but granted to Cordaid as an organization. The reserves are earmarked for spending on objectives. The allocation of these reserves to different themes, programs and objectives is subject to a decision by the Board of Directors. Decision-making is based on internally agreed criteria. MAY 2015 2016 © CORDAID The total amount of earmarked reserves per December 31, 2015 is €8.8m. Net income from non-development investments, unrestricted interest income and unrestricted donations amounting to €2.0m was added to the earmarked reserves. Program expenditure of €2.3m was deducted. Organizational costs of €1.8m could not be covered from organizational cost allowances from donors and semi-restricted funds. Therefore, this amount was deducted from that part of the earmarked reserves that came from non-program related income such as interest and other income. Other reserves The only other reserve is a restricted reserve to enable replacement of current tangible fi xed assets when fully written off and always has the same value as the tangible fi xed assets in the balance sheet. Restricted funds Restricted funds are funds received for an earmarked purpose, such as incoming resources for specific SHO campaigns or other funds specifically allocated to one or more projects. Restricted funds decreased €2.5m to €1.5m. The decrease is due mainly to spending of funds raised for the SHO campaigns Stop ebola! and The Philippines resulting in a decrease of funds of €2.9m. Incoming resources and expenditures through SAN! are also disclosed in the restricted project fund. The partner payment for 2015 was a gross amount of €500k. Net of €50k in overheads, an amount of €450k was added to the SAN! fund. Program costs for SAN! projects in 2015 amounted to €379k (2014: €674k). 21 61 CORDAID 2015 ANNUAL REPORT X € 1,000 CORDAID’S 2015 FINANCIAL STATEMENTS OPENING BALANCE JANUARY 1, 2015 INCOMING RESOURCES OVERHEAD FEE PROJECT RESOURCES EXPENDED CLOSING BALANCE DECEMBER 31, 2015 SHO campaign Stop de ebola-ramp 808 210 -14 -1,004 0 SHO campaign Philippines 2,141 12 -177 -1,976 0 SHO Nepal 0 2.301 -161 -2,012 128 Adoptions 623 241 -27 -331 506 3,572 2.764 -379 -5,323 634 Adoptions 0 313 -36 -198 79 Personalized fund - van Kasteren 7 40 0 -43 4 7 353 -36 -242 83 549 117 -13 -300 353 20 0 0 -20 0 206 500 -50 -379 277 Mensen in Nood Kinderstem Memisa Adoptions Personalized fund - Local Heroes Stop Aids Now! Ineke Feitz Foundation -375 986 -81 -407 123 400 1,603 -145 -1,105 753 3,979 4,720 -560 -6,669 1,470 Personalized funds The item ‘personalized funds’ relates to: ▪ Local Heroes fund of originally €50k. The agreement was to use these resources in five annual installments. In 2015, the fi nal €20k was committed for program activities that were partly executed in 2015 and will be fi nalized in 2016. ▪ Van Kasteren fund of €40k per year for the years 2014-2018. During 2015, the second €40k amount was received. An amount of €43k was spent on objectives, resulting in a remaining balance of €4k. 22 62 MAY 2015 2016 © CORDAID CORDAID 2015 ANNUAL REPORT FINANCIAL CORDAID’S 2015 STATEMENTS FINANCIAL STATEMENTS SHO PHILIPPINES X€1 2015 EMERGENCY AID UP TO AND INCLUDING 2015 RECONSTRUCTION Incoming resources from third party campaigns TOTAL EMERGENCY AID RECONSTRUCTION TOTAL - 6,731,594 11,646 14,486 Total incoming resources 11,646 6,746,080 Preparation and coordination costs 177,435 422,526 165,789- 6,323,554 Intrest Total available for charitable activities Resources expended Commitments undertaken by participant - support offered through local relief providers (20,541) - (20,541) 1,019,459 - 1,019,459 - support offered through international umbrella organisation - - - - - - - support offered through participant - 1,995,528 1,995,528 - 5,304,095 5,304,095 (20,541) 1,995,528 1,974,987 1,019,459 5,304,095 6,323,554 Available commitment capacity 0 X€1 2015 UP TO AND INCLUDING 2015 EMERGENCY AID RECONSTRUCTION TOTAL EMERGENCY AID RECONSTRUCTION TOTAL - support offered through local relief providers - - - 1,019,459 - 1,019,459 - support offered through international umbrella organisation - - - - - - - support offered through participant - 3,107,708 3,107,708 - 5,286,895 5,286,895 Total transferred - 3,107,708 3,107,708 1,019,459 5,286,895 6,306,354 - support offered through local relief providers - - - 1,019,459 - 1,019,459 - support offered through international umbrella organisation - - - - - - - support offered through participant - 3,124,908 3,124,908 - 5,304,095 5,286,895 Total resources expended - 3,124,908 3,124,908 1,019,459 5,304,095 6,323,554 Breakdown of participant’s cash flows Transfer by participant for: Breakdown of resources expended locally MAY 2015 2016 © CORDAID 23 63 CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS SHO STOP EBOLA! X€1 2015 EMERGENCY AID UP TO AND INCLUDING 2015 RECONSTRUCTION Incoming resources from third party campaigns Intrest Total incoming resources Preparation and coordination costs Total available for charitable activities TOTAL EMERGENCY AID RECONSTRUCTION TOTAL 206,384 1,564,358 3,304 3,304 209,688 1,567,662 13,718 102,557 195,970 1,465,105 Resources expended Commitments undertaken by participant - support offered through local relief providers - support offered through international umbrella organisation - support offered through participant 323,479 275,861 599,340 383,436 275,861 659,297 - - - - - - 323,479 404,855 404,855 370,891 434,917 805,808 680,716 1,004,195 754,327 710,778 1,465,105 Available commitment capacity (808,225) X€1 2015 0 UP TO AND INCLUDING 2015 EMERGENCY AID RECONSTRUCTION TOTAL EMERGENCY AID RECONSTRUCTION TOTAL 383,436 275,861 659,297 383,436 275,861 659,297 - - - - - - - support offered through participant 342,194 404,855 747,049 370,891 434,917 805,808 Total transferred 725,630 680,716 1,406,346 754,327 710,778 1,465,105 383,436 275,861 659,297 383,436 275,861 659,297 - - - - - - 361,762 404,855 766,617 370,891 434,917 805,808 745,198 680,716 1,425,914 754,327 710,778 1,465,105 Breakdown of participant’s cash flows Transfer by participant for: - support offered through local relief providers - support offered through international umbrella organisation Breakdown of resources expended locally - support offered through local relief providers - support offered through international umbrella organisation - support offered through participant Total resources expended 24 64 MAY 2015 2016 © CORDAID CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS FINANCIAL STATEMENTS SHO NEPAL X€1 2015 EMERGENCY AID UP TO AND INCLUDING 2015 RECONSTRUCTION Incoming resources from third-party campaigns TOTAL EMERGENCY AID RECONSTRUCTION 2,300,000 Intrest Total incoming resources Preparation and coordination costs Total available for charitable activities TOTAL 2,300,000 548 548 2,300,548 2,300,548 161,000 161,000 2,139,548 2,139,548 Resources expended Commitments undertaken by participant - support offered through local relief providers 756,849 - support offered through international umbrella organisation 50,000 - support offered through participant 983,597 1,740,446 1,740,446 - 1,740,446 50,000 50,000 - 50,000 96,012 124,777 220,789 220,789 - 220,789 902,861 1,108,374 2,011,235 2,011,235 - 2,011,235 Available commitment capacity 128,313 X€1 2015 128,313 UP TO AND INCLUDING 2015 EMERGENCY AID RECONSTRUCTION TOTAL EMERGENCY AID RECONSTRUCTION TOTAL 658,113 855,280 1,513,393 658,113 855,280 1,513,393 50,000 - 50,000 50,000 - 50,000 Breakdown of participant’s cash flows Transfer by participant for: - support offered through local relief providers - support offered through international umbrella organisation - support offered through participant 96,012 124,777 220,789 96,012 124,777 220,789 804,125 980,057 1,784,182 804,125 980,057 1,784,182 - support offered through local relief providers 820,504 - 820,504 820,504 - 820,504 - support offered through international umbrella organisation 50,000 - 50,000 50,000 - 50,000 96,012 - 96,012 96,012 - 96,012 966,516 - 966,516 966,516 - 966,516 Total transferred Breakdown of resources expended locally - support offered through participant Total resources expended The funds for activities in The Philippines and for Stop ebola! were fully expended in line with action planning. The amount of resources expended for the action in Nepal is based on the report received from our partner organizations and the local Cordaid Office. For activities in Nepal a commitment capacity of €128k is available for reconstruction. The Reconstruction phase started in November 2015, but per December 31 actual expenditure was not yet reported. Therefore, the expended amount is stated at zero. A full report of expenditure and activities in the reconstruction phase can be found on the website of Samenwerkende Hulporganisaties (www.samenwerkendehulporganisaties.nl). MAY 2015 2016 © CORDAID 25 65 CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS Semi-restricted funds Semi-restricted funds are accruals on own fundraising that are not earmarked for a specific purpose or are earmarked for a broadly defi ned purpose (usually linked to program purposes). The increase in semi-restricted funds is mainly a result of unspent balances for Cordaid Mensen in Nood related to income from unsettled legacies. The income is recognized, but because the actual cash is not yet received, expenditure is recorded later as well. Loans & Guarantees fund The Loans & Guarantees Fund comprises the resources that have been accrued within the scope of the Loans & Guarantees Program. The resources for the Loans & Guarantees Fund stem from the co-fi nancing program and from own resources. Because no new social impact investments were started with MFS II funds in 2015, a net deduction was made from the fund instead of an addition as in previous years. The addition to the provision for bad loans is another reason for the negative result on the Loans & Guarantees fund in 2015. X € 1,000 TOTAL Opening balance January 1, 2015 93,964 Income from financial assets issued for objectives 2,133 Investment income -295 Income from cash and cash equivalents 92 Recharged overhead fee 60 Direct costs Recharged indirect costs Grant approvals Closing balance December 31, 2015 -1,645 -934 -52 93,323 12. PROVISIONS The composition of, and movements in, the provisions were as follows: X € 1,000 Opening balance January 1, 2015 REDUNDANCY PROVISION BACKDONOR PROJECTS JUBILEE AND FAREWELL PROVISION TOTAL 344 910 15 1,269 2,400 0 0 2,400 -344 -572 -15 -931 0 -282 0 -282 2,400 56 0 2,456 Changes - Allocated - Withdrawn - Released Closing balance December 31, 2015 The fi nancial settlement of the reorganization that started in 2012 was fi nalized at the beginning of 2015. Based on the fi nancial prospects for Cordaid without MFS II funding, Cordaid decided on a new reorganization by the end of 2015. The total estimated costs for transition, transition fees and redundancy fees for the redundant staff is estimated at €2.4m. In 2014, Cordaid identified four fi nished projects funded by institutional donors where re-audits revealed omissions in Cordaid’s compliance with the donor’s grant requirements. For two projects these re-audits led to an actual repayment of funds to the donor. The total amount repaid in 2015 amounts to €572k and represents for the greater part costs incurred in line with project objectives, but whose supporting documentation was not in line with donor requirements. The other part related to a possible fraud case where, due to circumstances, an audit could not be carried out. On the other two projects, the re-audits showed that all supporting documents were in order, leading to a release of €282k. A discussion on the validity of the supporting documents on a smaller amount of €56k is still ongoing. The related project results are not under discussion. Cordaid believes that the resources of the back donor were spent in line with the original objectives of the projects concerned. Compliance with formal rules, however, is under discussion. The jubilee and farewell provision was formed to cover jubilee and farewell benefits. Given the fact that the allowance for jubilees is not part of the new collective labor agreement, a provision for these costs is no longer necessary. At present, no legal proceedings are pending for which a provision should be formed. All provisions are expected to be settled within one year. 26 66 MAY 2015 2016 © CORDAID CORDAID 2015 ANNUAL REPORT FINANCIAL CORDAID’S 2015 STATEMENTS FINANCIAL STATEMENTS 13. CURRENT AND NON-CURRENT LIABILITIES The composition of, and movements in, the current and non-current liabilities are as follows: X € 1,000 Off-balance sheet rights 31/DEC/2015 31/DEC/2014 1,176 474 1,176 474 35,155 54,853 Deferred grants from Dutch government 1,519 5,864 Deferred grants from other governments 6,114 3,767 Accounts Payables 2,113 2,044 Taxes and social security contributions 1,459 1,333 Reservation for leave days and holiday allowance 1,664 1,712 Participations payable 4,454 10,607 408 674 52,887 80,854 Non-current liabilities Project commitments Current liabilities Project commitments Other accruals and deferred income 14. OFF-BALANCE SHEET COMMITMENTS AND CONTINGENCIES Financing contracts with donors Cordaid signed several large fi nancing contracts or received guarantees for carrying out specific projects in 2012-2015. Cordaid recognizes the incoming resources from these fi nancing contracts and grant decisions in accordance with Dutch Accounting Standard 274. Th is means that incoming resources are recognized at the time resources are actually expended. The difference between the income recognized and the actual amount received in the form of contributions from donors is recorded in the balance sheet. Th is results in a receivable if more resources have been expended than received or in a deferred grant if incoming resources are greater than those expended. Therefore the full amount of the contract is not disclosed in the annual accounts. Note: the Dutch accounting standards and therefore the accounted cost can differ from what was reported to the related donors as a consequence of these differences in accounting standards. Outstanding project commitments decreased €19.0m compared to 2014 as a consequence of fi nalizing many projects within the MFS II program. Only small fi nal payments related to MFS II projects were included for 2015. Deferred grants declined to €7.6m (2014: €9.6m). The main reason was the receipt of an amount of €5.4m just before year-end in 2014 and spent in 2015. Th is effect was partially offset by the receipt of funding for the new phase of a project in DR Congo from the Global Fund of which an amount of €2.6m had not yet been spent at the end of 2015. All current liabilities are payable within one year. All noncurrent liabilities fall due in less than five years. MAY 2015 2016 © CORDAID 27 67 CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS What follows is a list of fi nancing contracts and grant decisions where the amount to be spent is above €0.5m at December 31, 2015: X € 1,000 FUNDING ORGANISATION DESCRIPTION OF THE PROJECT DURATION Global Fund Scale up HIV-AIDS prevention, care and treatment in 354 health zones in DR Congo Jul 2015 - Dec 2017 European Union Enhancing the Food Security and Disaster Resilience of vulnerable communities in Upper Nile State, South Sudan World Bank/Ministry of Health Cameroon CONTRACT INCOME INCOME INCOME INCOME VALUE 2012 2013 2014 2015 CUMULATIVE BALANCE TO INCOME BE SPENT 72,501 - - - 9,250 9,250 63,251 Dec 2015 - Nov 2018 2,389 - - - 119 119 2,270 Results based financing of public healthcare in Cameroon Jul 2012 - Jun 2016 8,188 224 1,687 3,116 998 6,025 2,163 European Union Support of reconstruction of basic health systems in Bangassou and Bossangoa Feb 2015 - Jul 2016 3,619 - - - 1,852 1,852 1,767 VNG International (1) Interlinking peacebuilding, decentralization and development Jul 2014 - Jun 2017 1,859 - - 354 391 745 1,114 Dutch Ministry of Foreign Affairs (2) Provision of effective sexual and reproductive health services for next generations in Burundi, Rwanda and DR Congo Jan 2013 - Jun 2016 29,644 - 10,310 9,427 8,883 28,620 1,024 Royal Tropical Institute (KIT) (3) Reducing maternal mortality and improving accessibility of reproductive health care in South Sudan Jan 2013 - Dec 2015 1,953 - 15 23 903 941 1,012 European Union Supporting resilience in drought prone areas in Borana Zone Apr 2015 - Jun 2016 2,200 - - - 1,212 1,212 988 Adam Smith International Enhancing community resilience through improved access to education in Samburu County May 2015 - March 2016 1,122 - - - 225 225 897 European Union Building resilience in drought prone areas of Liben zone Apr 2015 - Jun 2016 1,600 - - - 792 792 808 Dutch Ministry of F oreign Affairs Monitoring Women's Peace and Security in Afghanistan July 2015 - Dec 2017 3,878 - - - 3,128 3,128 750 World Vision (4) Dutch Relief Alliance: Joint response Ethiopia Nov 2015 - May 2016 787 - - - 55 55 732 Health Pooled Fund Torit Hospital Jan 2015 - Mar 2016 1,751 - - - 1,067 1,067 684 World Bank Support for DRM framework in Ethiopia Sept 2015 - Dec 2016 602 - - - - - 602 World Bank Reinforcing social accountability of health services in DR Congo Nov 2014 - Oct 2018 642 - - - 70 70 572 Dutch Ministry of Foreign Affairs (5) Dutch Relief Alliance: Joint response Centralafrican Republic May 2015 - March 2016 5,939 - - - 5,378 5,378 561 Dutch Ministry of Foreign Affairs (6) Results based financing of government services in Burundi and the DR Congo Oct 2012 - Dec 2015 4,353 1,146 827 864 1,065 3,902 451 143,027 1,370 12,839 13,784 35,388 63,381 79,646 Grand total 1. VNG is the lead agent in a consortium of VNG, Cordaid and PAX for Peace. The grant was awarded by the Dutch Ministry of Foreign Affairs. 2. The proposal was made in an Alliance with Cordaid as lead agency. The other alliance members are Swiss TPH, I+ Solutions and HDP Rwanda. 3. The contract is part of a grant awarded by the Dutch Ministry of Foreign Affairs. The Royal Tropical Institute is the lead agency of the Alliance that made the project proposal. Due to the ongoing civil war in South Sudan, project implementation was seriously delayed in 2013 and 2014. In 2015, the project came partially back up to speed following the negotiation of an extension of the project period. 4. The Dutch Relief Alliance is a consortium of 13 Dutch NGOs including CARE, Dorcas, HealthNet-TPO, ICCO & Kerk in Actie, OXFAM-Novib, Stichting Vluchteling, TEAR Foundation, Terre des Hommes, Save the Children, War Child, World Vision and ZOA working together in emergency situations. The Dutch Ministry of Foreign Affairs funds the Dutch Relief Alliance. The consortium is led by a different lead agency per situation. For the response in Ethiopia, World Vision is the lead agency. 5. This project is also a grant for the Dutch Relief Alliance funded by the Dutch Ministry of Foreign Affairs. Cordaid is the lead agency for the response in the Central African Republic. 6. The grant request was made in cooperation with Vereniging van Nederlandse Gemeenten (VNG) and the Center for International Legal Cooperation (CILC). Included in the total awarded grant is an amount of €550k reserved for VNG and €568k for CILC. 28 68 MAY 2015 2016 © CORDAID CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS FINANCIAL STATEMENTS At year-end, off-balance sheet liabilities for overheads were as follows: Other off-balance sheet rights Cordaid has 17 legacies estimated at €0.5m which are still subject to usufruct at the reporting date and therefore are not reported as income in the statement of income and expenditure. X € 1,000 OFFICE LEASE THE HAGUE OFFICE LEASE KINSHASA TOTAL 996 110 1,106 2,822 0 2,822 0 0 0 3,818 110 3,928 Payable: X € 1,000 USUFRUCT Receivable: - in less than 1 year - between 1 and 5 years - in less than 1 year 0 - between 1 and 5 years 527 - in more than 5 years - in more than 5 years Total 0 Total 527 Off-balance sheet commitments At December 31, all project commitments were recognized on the balance sheet. The last payments for the MFS II Alliance to Alliance members are already recognized as a liability in the balance sheet. No conditional project commitments exist. For organizational costs, Cordaid’s policy wherever possible is to avoid long-term contracts with suppliers that include fi xed commitments. Almost all contracts can be terminated within 1 year or amounts payable are based on actual usage. Contracts for office rent are the only exceptions. During the reporting period, lease payments amounting to €987k are included in the statement of income and expenditure. Cordaid has sublet a section of its office space to Mensen met een Missie and Melania. The rent charged by Cordaid is in line with current market prices for office rent. Transactions are done at arm’s length. 15. OWN FUNDRAISING X € 1,000 CORDAID GENERAL MENSEN IN NOOD KINDERSTEM MEMISA MICRO CREDIT BZN TOTAL 2015 TOTAL 2014 302 5,511 4,389 6,252 308 372 17,134 18,447 0 124 2 84 10 0 220 260 1,518 3,251 90 4,518 0 9 9,386 7,058 0 0 0 4 0 6 10 79 Total 2015 1,820 8,886 4,481 10,858 318 387 26,750 25,844 Total 2014 1,321 7,625 4,897 11,171 387 443 Donations and gifts Mailing campaigns Legacies Materials sold 25,844 Income from own fundraising amounted to €26.8m, €2.2m under budget, but €0.9m higher than in 2014. The main cause for the increase compared to 2014 is the higher income from legacies and inheritances, offsetting to a significant extent the decrease in donations and gifts. The number of legacies did not grow, but some high amounts made the average amount per inheritance increase sharply. Compared to budget, the results were below target especially on legacies and major donors. Income from individual gifts was in line with budget, although the number of individual donors is still declining. Net revenue from materials sold amounted to €10k; costs of materials sold were €34k, resulting in a net loss on sales of materials of €24k. MAY 2015 2016 © CORDAID 29 69 CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS 16. THIRD-PARTY CAMPAIGNS 17. GOVERNMENT GRANTS X € 1,000 2015 2014 SHO – Nepal 2,300 - 206 1,358 SHO – Philippines 0 883 SHO – Haiti 0 17 Nationale Postcode Loterij 2,700 Stichting Bisschoppelijke Vastenaktie 2,509 SHO - Stop de ebola-ramp Stop Aids Now! Other organizations Total income third-party campaigns X € 1,000 2015 2014 Dutch Government - MFS II 27,335 82,162 2,561 4,595 39,997 10,933 World bank 528 9,382 2,700 Global Fund 16,483 10,633 2,258 European Union 4,794 706 Other 17,875 20,506 109,573 138,918 500 500 4,199 3,339 12,414 11,055 Dutch Government – Alliances Dutch Government – Other Total government grants Incoming resources from third-party campaigns increased €1.4m to €12.4m. Higher income from SHO campaigns, from the Vastenaktie fund and more project adoptions are the reasons for the rise. Compared to budget, the income for third parties was under budget, due mainly to disappointing results of fundraising in the US. Government grants comprise programs income under the Dutch government’s co-fi nancing program and project funding provided by such bodies as the European Union, the Dutch government, the Global Fund and various United Nations organizations. Incoming resources from government grants totaled €109.6m in 2015, down €29.3m on 2014. Compared to budget the income from government grants was up by €4.7m. Incoming resources via Stop Aids Now! (SAN!) amounted to €0.5m (2014: €0.5m) and the contribution from the Dutch National Postcode Lottery (NPL) was €2.7m in 2015 (2014: €2.7m); Cordaid did not receive any additional contributions in 2015. Part of the income in the amount of €2.5m (2014: €2.6m) recorded in third-party campaigns came from the BU Netherlands matching fund. Various Dutch public interest organizations raise funds for this matching fund and Cordaid matches their donations. Cordaid and the public interest organizations then work together to donate these funds to common charitable causes. The lower income recognized from the Dutch government’s co-fi nancing program is the main cause for the lower income. The lower income is a consequence of lower expenditure towards the end of the MFS II program. Excluding this effect, income from government grants rose €25.3m compared to the previous year, reflecting the relatively high success rate Cordaid achieves in tenders. The increase is due mainly to higher income from the thematic funding by the Dutch Government (especially related to the Dutch Relief Alliance), higher income from the Global Fund project in DR Congo and more project funding from the European Union. Cordaid has signed a number of very large contracts with other institutional donors over the past three years. Income from these grants is only recognized if subsidized costs are incurred or if a legal payment obligation towards partner organizations exists. An overview of income per contract or the contract with a total value above €1.0m can be found in note 14. 30 70 MAY 2015 2016 © CORDAID CORDAID 2015 ANNUAL REPORT FINANCIAL CORDAID’S 2015 STATEMENTS FINANCIAL STATEMENTS 18. GAINS ON FINANCIAL ASSETS Gains and losses on fi nancial assets issued in connection with objectives comprise interest and commission received on loans and participations, as well as project income and currency gains and losses. X € 1,000 2015 2014 2013 -439 4,439 6,645 2,520 1,983 1,507 101 -136 189 Revaluation of participations -1,426 228 -1,032 Currency gains and losses 2,705 2,861 -2,450 Allocated to/withdrawn from provision for loans and guarantees -1,328 -720 -715 2,133 8,655 4,144 Approved MFS II grants Interest received on loans and guarantees Income from dividends/provision guarantees Compared to 2014, the income from investments decreased to €0.1m. Th is disappointing result can be explained as follows: The historically low interest rate throughout the year lowered the income from bonds and liquid assets throughout the year. In addition, Cordaid’s portfolio of bonds managed by Schretlen decreased in value between January and the moment the portfolio with Schretlen was sold in July 2015 by approximately €0.7m. Given the low interest rates and disappointing market for bonds (also in the longer term) Cordaid decided to adjust its investment strategy towards a slightly higher risk profi le, although still within the category defensive to neutral. ING and Van Lanschot were appointed as asset manager to implement this new investment strategy. Unfortunately, the stock market performed badly in the second half of the year, just after the switch to a more stock-based portfolio, resulting in €0.1m unrealized capital losses at the end of 2015. 20. OTHER INCOME X € 1,000 Th is item comprises operating gains and losses on the Loans & Guarantees program. The gains on fi nancial assets went down from €8.7m in 2014 to €2.1m in 2015. As no new investments were made with MFS II funding, the contribution from these funds was €0.4m negative (2014: €4.4m positive). A negative result on revaluation of participations and a net addition of €1.3m to the provision for bad loans and guarantees are the other reasons for the decrease in gains on fi nancial assets. 19. INVESTMENT INCOME Investment income includes interest and other income from bond loans, interest earned on the bank account and currency gains and losses. What follows is a five-year summary of this item: X € 1,000 2015 2014 2013 2012 2011 Interest received on bonds 551 954 1,385 1,104 1,077 Interest received on cash and cash equivalents 457 508 810 969 973 -680 860 -157 -189 -129 Unrealized capital gains and losses -117 1,233 -1,189 869 77 Gross investment income 211 3,555 849 2,753 1,998 -90 -53 -51 -43 -38 121 3,502 798 2,710 1,960 Realized capital gains and losses Investment costs MAY 2015 2016 © CORDAID 2015 2014 - VAT refund 193 0 - Consultancies 553 173 27 294 773 467 - Other In 2015, Cordaid received a one-off VAT refund for the years 2011 and 2012. In its search for new sources of funding, Cordaid performs more consultancy services in areas closely related to development aid. The income from these consultancy services grew to €553k in 2015. Cordaid aims to further increase income from this source in the near future. 71 31 CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS 21. SPENT ON OBJECTIVES Comparison of 2015 program costs and program management costs with the budget ACTUAL 2015 X € 1,000 PROGRAM COSTS PROGRAM MANAGEMENT BUDGET 2015 TOTAL 2015 PROGRAM COSTS PROGRAM MANAGEMENT COST TOTAL BUDGET 2015 COST Healthcare 54,335 2,519 56,854 54,801 2,131 56,932 Child & education 4,735 659 5,394 6,137 866 7,003 Disaster response 39,743 2,186 41,929 22,652 1,956 24,608 Women's leadership 4,579 975 5,554 7,068 619 7,687 Extractives 3,232 380 3,612 5,160 206 5,366 Security & justice 4,789 768 5,557 4,038 406 4,444 Entrepreneurship 1,101 610 1,711 4,405 486 4,891 1,286 987 2,273 2,185 625 2,810 10,809 1,375 12,184 10,099 1,082 11,181 -72 2,722 2,650 2,222 2,532 4,754 2,258 940 3,198 7,445 777 8,222 -4 0 -4 0 0 0 126,791 14,121 140,912 126,212 11,686 137,898 Urban matters Cordaid Netherlands Investments Food Security Other expenditure Total cost of programs Program costs in 2015 amounted to €126.8m, €0.6m above budget. The main difference is due to greater expenditure on disaster response. The high number of crises-affected areas in 2015 made it necessary to increase efforts in this field. The various programs implemented with the Dutch Relief Alliance consortium, funded by the Ministry of Foreign Aff airs, boosted expenditure further. Expenditure in other fields was behind on budget. Lower spending on MFS II programs and limited new other funds for themes like Entrepreneurship, Food Security, Extractives and Urban Matters constrained expenditure compared to budget. 32 72 Expenditure on Investments is negative due to the exclusive use of reused funds for new investments as MFS II funds are no longer available and MFS II program-related activities had to be ended before December 31, 2015. Few contracts were cancelled, resulting in a net negative expenditure. Expenditure with reused funds amounted to €7.2m, but is not included in the statement of income and expenditure. Total program management costs in 2015 stood at €14.1m, €2.4m above budget. Lower allocation of costs to direct program costs and additional costs for the reorganization are the causes for this overrun. MAY 2015 2016 © CORDAID CORDAID 2015 ANNUAL REPORT FINANCIAL CORDAID’S 2015 STATEMENTS FINANCIAL STATEMENTS 22. COST ALLOCATION TO THE DIFFERENT ACTIVITIES Cordaid uses different allocation keys to allocate costs, making allowance where possible for the recommendations of VFI, the Dutch Association of Fundraising Institutions. Costs are allocated in two stages. 1. First, costs relating directly to programs, fundraising and management & administration are recognized directly within these items. Th is involves the costs of the business units (programs), marketing & communication (public information and fundraising), the Board of Directors (management & administration) and Finance & Control (management & administration). Costs incurred by the Tender Desk are fully allocated to costs to secure government grants. 2. Other costs allocated to programs, fundraising and management & administration include the costs of the departments defi ned as head-office departments, such as the Corporate Strategy Unit, Corporate Communication and Services (Human resource management, IT and Facility management). FTEs are used as allocation key here. For instance: direct dialogue (street/door/verification calls), online donor campaigns, emergency relief mailing, partnerships (attracting business donors). ▪ Category 50% FR / 50% PI: Activities involving a request for donations, where equal weight is attributed to the fundraising and the public information components. For instance: events, TV donor recruitment, Margriet magazine. ▪ Category 25% FR / 75% PI: Activities focusing primarily on public information/awareness, but also involving a request for donations. For instance: donor magazine, written ads/TV and radio ads. ▪ Category 0% FR / 100% PI: Activities with no fundraising aims and no request for donations. For instance: thank-you campaigns, online information campaigns, Annual Reports, TV information campaigns, education, public information events. ▪ Activity-based category: Any costs incurred for an activitybased category are allocated to this category as soon as they are incurred. For instance: house-style materials (e.g. design in DM house style, donor magazine or Annual Report), memberships (e.g. of VFI, DDMA), market research (e.g. donor satisfaction survey, result analysis). For the 2015 budget, public information and fundraising costs were categorized and a list was prepared for each category outlining the specifics of the percentage of costs that should be allocated to fundraising (FR) and to public information (PI). What follows is a list of key activities/costs. ▪ Category 100% FR / 0% PI: Fundraising activities focusing fully on generating donations. For instance: door-to-door collections, notarial deeds for legacies. ▪ Category 75% FR / 25% PI: Activities focusing on both existing and new donors. These activities involve a clear request for donations, with a limited public information campaign about the programs/themes in question. The above list of key activities/costs was used to decide on the 2015 budget for both fundraising costs and public information. The relative division between the two activities was: 1. Fundraising Cost: 50.0% (2014: 50.2%); 2. Public Information: 50.0% (2014: 49.8%) These percentages were used to allocate the total 2015 marketing & funding budgets over the two activities. Costs incurred by the Cordaid departments by the cost categories disclosed in the statement of income and expenditure: PUBLIC INFORMATION / AWARENESS CAMPAIGNS PROGRAM COSTS COST OF OWN FUNDRAISING ACTIVITIES COSTS OF OBTAINING INCOME FROM THIRD PARTY CAMPAIGN COST OF SECURING GOVERNMENT GRANTS INVESTMENT COSTS MANAGEMENT AND ADMINISTRATION COST ACTUAL 2015 BUDGET 2015 ACTUAL 2014 0 114,266 0 0 0 0 0 114,266 119,242 142,062 Publicity and communication 2,532 336 2,532 898 10 0 67 6,375 9,087 8,867 Staff 1,703 19,972 1,703 0 451 0 3,177 27,006 20,943 24,742 11 2,018 11 0 8 0 118 2,166 798 2,236 Housing 88 799 88 0 24 0 158 1,157 1,411 1,365 Office & General 227 3,522 227 0 45 0 1,445 5,466 3,300 4,559 0 0 0 0 0 90 0 90 140 53 Total 4,561 140,913 4,561 898 538 90 4,966 156,526 154,921 183,884 Budget 2015 5,395 137,899 5,395 900 747 140 4,447 Actual 2014 5,743 166,820 5,789 730 552 53 4,197 RESOURCES EXPENDED (X € 1,000) Grants and contributions Travel and accommodation Investment costs MAY 2015 2016 © CORDAID 154,921 183,884 73 33 CORDAID 2015 ANNUAL REPORT The overall costs in 2015 come in at €1.6m over budget and €27.4 below the previous year. The largest deviations from budget were: ▪ Grants and contributions were €5.0m below budget due to lower spending on programs and a shift from nonoperational costs to operational costs. ▪ Costs for publicity and communication were €2.7m below budget. During the year the decision was taken to reduce spending on fundraising and communication to keep costs in line with the income from own fundraising. ▪ Staff costs were €6.1m over budget. The main additional costs came from costs for the redundancy provision and costs for redundant staff paid throughout the year. The slight decrease in average FTEs was offset by the increase in salary costs in line with the new collective labor agreement. Furthermore, a shift between non-operational program costs and operational program costs caused a higher cost for staff in 2015 compared to budget. ▪ Travel and accommodation costs are €1.4m higher than budget. The number of monitoring and technical assistance visits was increased and more journeys were made to enhance cooperation between Country Offices and Head Office as a consequence of the more important role of Country Offices in Cordaid’s operations. Additionally, more partners were visited in relation to the termination of the relationship as a consequence of the end of MFS II. Office, general and administrative expenses include costs incurred for telecommunications, IT, advisory services and field offices. In addition to these costs, office, general and administrative expenses also include fees charged by PricewaterhouseCoopers Accountants N.V., our independent auditor. Total audit and advisory fees charged by PricewaterhouseCoopers Accountants N.V. stood at €398k in 2015 (2014: €403k). These fees can be broken down as follows: ▪ audit fees for the Annual Report and annual accounts for 2015: €195k; ▪ audit fees for the execution of project audits: €98k; ▪ tax advisory fees involving VAT (refer to section other income) and income tax: €105k; ▪ fees for other non-audit services: €0k The fees above relate to all the work performed at Stichting Cordaid and entities included in the consolidated accounts by the audit firms and auditors mentioned in article 1, section 1 Wta (Wet toezicht accountantsorganisaties) and the fees charged by the network of the audit firm. The fees relate to the fiscal year 2015, although the related work can be executed in other years. Additionally, €159k was spent on local audits and audits of partner organizations. These audits were carried out by audit fi rms other than PricewaterhouseCoopers Accountants N.V. Fundraising activities Own fundraising cost was under budget due to cost reductions made throughout the year to keep the fundraising cost in line with the projected income from own fundraising. The cost of securing government grants is €0.2m below budget due to less time spent on securing these funds than expected. Management and Administration The cost of management and administration was €0.5m over budget. Costs relating to the reorganization, including the addition to the redundancy provision, caused this overrun. 34 74 CORDAID’S 2015 FINANCIAL STATEMENTS 23. COST OF STAFF TOTAL STAFF 2015 2014 Head count in The Hague 250.0 288.0 41.0 47.0 291.0 335.0 142.7 144.0 Head count expats at field offices (working abroad) Total head count Program staff Fundraising and awareness staff 28.5 31.9 Other departments 74.6 70.7 245.8 246.6 Total average number of FTEs in The Netherlands At year-end 2015, Cordaid had a headcount of 291 (2014: 335), of whom were 168 women and 123 men. X € 1,000 2015 2014 - Salaries and wages 19,565 18,633 - Social security contributions 2,293 2,095 - Pension costs 1,616 1,580 - Temporary staff 396 438 - Cost of training and education 520 561 - Other personnel expenses 2,617 1,435 27,007 24,742 Salary costs was relatively stable in 2015 compared to 2014, except for the effect of additonal costs incurred through the reorganization. The avarage number of FTE was only 0.8 FTE below last year. The avarage salary costs rose somewhat because of the general salary rise that was agreed upon in the collective labor agreement. Th roughout the year additional costs for the reorganization were made in preparation of this reorganization and a few redundancy payments had already been made. Furthermore, the creation of a redundancy provsion of €2.4m increased other personnel costs considerably. Cordaid’s pension plan is administered by the Zorg en Welzijn Pension Fund, a pension fund for the health and welfare sector. Employees’ retirement and partner pensions are based on their pensionable salary for full-time employment, net of the state-pension offset. The pension fund endeavors to index-link any accrued pension entitlements and pensions in payment based on general salary trends in the collective bargaining agreements that govern its affi liated employers in a particular year. The pension fund decides every year whether index-linking would be appropriate and, if so, what index to use given the fi nancial situation and expected developments in that situation. In doing so, the pension fund uses nominal and realistic coverage ratios as benchmarks. Although the pension fund may decide to apply catch-up index linking, such a decision will not have a retroactive effect and will not trigger subsequent payments. Index linking is funded partially from contributions and partially from the return on plan assets. The coverage ratio was 97% at 31 December 2015. Contributions are recognized as employee benefits expense as soon as they are payable. Prepaid contributions are recognized within prepayments and accrued income if they entail a refund or a reduction in future payments. Contributions payable are disclosed as liabilities in the balance sheet. MAY 2015 2016 © CORDAID CORDAID’S 2015 FINANCIAL STATEMENTS FINANCIAL STATEMENTS CORDAID 2015 ANNUAL REPORT 24. RELATED PARTIES 25. EXECUTIVE REMUNERATION/ ’WET NORMERING TOPINKOMENS’ (WNT) REPORT Introduction As part of Cordaid’s transition to a more social entrepreneurial approach, Cordaid wants to help develop new ideas for start-ups aimed at social impact. In addition, Cordaid wants to professionalize the management of its social impact investments further and aims to increase its impact by fi nding external investors. To facilitate these changes Cordaid established two foundations and two private limited companies (BVs). Stichting Cordaid has full control of all these entities and they are therefore classified as related parties. In addition, on December 31, 2014 Cordaid established a foundation to pay salaries to expats working for Stichting Cordaid. Cordaid identified the following related parties: ▪ Stichting Cordaid Expats, The Hague ▪ Stichting Social Business Incubator, The Hague ▪ Stichting Cordaid Participaties, The Hague (established February 12, 2015) ▪ Cordaid Investment Management BV, The Hague (established June 10, 2015) ▪ Corpav BV, The Hague (established June 17, 2015) Related party transaction: During 2015, all transactions with related parties noted above were done at arm’s length. The nature of the transactions is mainly funding of the activities of the different entities by Stichting Cordaid. The Social Business Incubator develops ideas for social enterprises, Cordaid Investment Management BV manages the Loans & Guarantees fund of Stichting Cordaid and Stichting Participaties holds the shares of Corpav BV. Corpav BV holds shares in one local investment in South Sudan (Finance South Sudan), which is part of the fi nancial fi xed assets on Cordaid’s consolidated balance sheet. Executive remuneration The Supervisory Board has adopted an executive remuneration policy including the level of executive remuneration and other pay and benefits. The policy is updated periodically and was evaluated most recently in 2011. In determining the remuneration policy and adopting the remuneration level, Cordaid follows the recommendations for fundraising institutions issued by the VFI and the Wijffels Code (see www.vfi .nl). The recommendations use weighting criteria to set a maximum for an executive’s annual income. The most recent VFI standard (January 1, 2012) is used to determine these weighting criteria, which is a responsibility of Cordaid’s Controller. Th is has resulted in a so-called BSD score of 496 points for the CEO, with a maximum annual income of €140,046, and 456 points for the COO/CFO, with a maximum annual income of €124,233. The actual executive remuneration for 2015 stood at €121,210 per year for the CEO, Simone Filippini (based 1 FTE for a full year); at €122,939 per year for the COO until September 30, 2015, Henri van Eeghen (based on 1 FTE for a full year); and €111,633 for the CFO, who joined on September 1, 2015, Willem Jan van Wijk (based on 1 FTE for a full year). In other words, their remuneration is well within the maximum amounts defi ned by VFI. Executive remuneration is comprised of gross salary costs inclusive of holiday allowance, social security contributions, pension costs, expense allowances and year-end allowance. As a rule, all employees receive a year-end allowance. The cost of the Supervisory Board consists of expenses for general and special meetings and travel costs. In 2015 these costs were €11,029 (2014: €20,847). At 31 December 2014, the members of the Board were: S.L.J.M. FILIPPINI CEO H.L. VAN EEGHEN COO W.J. VAN WIJK CFO permanent permanent permanent 36 36 36 Employment contract Duration Number of hours part-time percentage Period Gross salary 100 100 100 1/1 - 12/31 1/1 - 9/30 1/9 - 12/31 103,374 78,831 32,042 Holiday allowance 8,270 6,306 2,296 Year-end allowance 9,266 7,066 2,573 Variable pay 300 0 300 121,210 92,203 37,211 9,943 7,141 3,515 80 4,751 844 11,073 8,311 3,677 21,096 20,203 8,036 Total remuneration for 2015 142,306 112,406 45,247 Total remuneration for 2014 142,029 153,566 0 Total annual income Social security contributions (employer’s share) Taxable allowances (Public transport abonnement) Pension costs (employer’s share) MAY 2015 2016 © CORDAID 75 35 CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS Report for ´Wet normering topinkomens (WNT)´ Starting January 1, 2013, the Dutch ‘Wet normering bezoldiging topfunctionarissen publieke en semipublieke sector (WNT)’ Act applies for Stichting Cordaid. The report below is prepared in line with the applicable regulation for Cordaid. As of 2015, the WNT-maximum for development aid applies. The maximum remuneration according to the WNT for Cordaid in 2015 is €163,000 for executives. The reported maximum amount per person and function is calculated based on the full-time equivalent in the labor agreement of the executive concerned. The full-time equivalent can never exceed 1.0. For members of the Supervisory Board, a maximum of 15.0% (chairman) or 10.0% (other members) of the maximum remuneration of €163,000 for executives applies. EXECUTIVES AMOUNT IN €1 EXECUTIVES S.L.J.M. FILIPPINI H.L. VAN EEGHEN W.J. VAN WIJK Chief Executive Officer Chief Operations Officer Chief Financial Officer Duration employment in 2015 (days) 365 273 122 Full time equivalent during the year 1.0 1.0 1.0 Former executive? No No No (Fictive) employment Yes Yes Yes 120,910 92,203 36,911 80 4,751 844 11,073 8,311 3,677 300 0 300 132,363 105,265 41,732 163,000 121,915 54,482 Employment Function Remuneration Remuneration Taxable allowances Provisions for future payments Variable pay Total remuneration for WNT Applicable maximum The remuneration for Henri van Eeghen in 2015 concerns nine months. The remuneration of Willem Jan van Wijk concerns four months in 2015. Henri van Eeghen was the Chief Operations Officer of Cordaid. Just before his departure he was replaced by Willem Jan van Wijk who was appointed as Chief Financial Officer. The former COO, Henri van Eeghen, did not receive any payment on termination of employment. 36 76 MAY 2015 2016 © CORDAID CORDAID 2015 ANNUAL REPORT FINANCIAL CORDAID’S 2015 STATEMENTS FINANCIAL STATEMENTS SUPERVISORY BOARD AMOUNT IN €1 SUPERVISORY BOARD E.M.H. HIRSCH BALLIN B.L.J.M. VAN DIJK C.E.G. VAN GENNIP Chair Member Member 365 365 195 Remuneration 0 0 0 Taxable allowances 0 0 0 Provisions for future payments 0 0 0 Total remuneration for WNT 0 0 0 24,450 16,300 8,708 M.S. MENÉNDEZ J. VAN BUSSEL L.C. ZEVENBERGEN Member Member Audit Committee Member Audit Committee 365 365 365 Remuneration 0 0 0 Taxable allowances 0 0 0 Provisions for future payments 0 0 0 Total remuneration for WNT 0 0 0 16,300 16,300 16,300 M.C.T. VAN DE COEVERING S. DE BOER M. VAN BEEK Member Audit Committee Member Member 365 365 365 Remuneration 0 1.563 0 Taxable allowances 0 0 0 Provisions for future payments 0 0 0 Total remuneration for WNT 0 1.563 0 16,300 16,300 16,300 Function Duration of function in 2015 (days) Remuneration Applicable maximum AMOUNT IN €1 Function Duration of function in 2015 (days) Remuneration Applicable maximum AMOUNT IN €1 Function Duration of function in 2015 (days) Remuneration Applicable maximum No employees or temporary staff of Cordaid received remuneration above the WNT-maximum in 2015. Nor was remuneration paid that was or had to be disclosed based on the WOPT or WNT in previous years. In 2015, Cordaid did not pay termination of employment payments to former employees that should be reported in these annual accounts based on the WNT. MAY 2015 2016 © CORDAID 77 37 CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS 26. BALANCE SHEET AND STATEMENT OF INCOME AND EXPENDITURE FOR BUSINESS UNIT INVESTMENTS An important part of Cordaid’s activities is related to non-grant projects. Instead of providing a grant to partner organizations, Cordaid provides loans or guarantees to its partners or it participates in social entrepreneurships with the same objectives as Cordaid. The partner organizations involved are different from Cordaid’s regular partner organizations. Rather than NGOs or grass-roots organizations, Cordaid mainly supports Microfi nance institutions, local banks or social funds. Until June 30, 2015, these activities were managed by the Investments Business Unit, which was an integral part of Stichting Cordaid. In order to increase the impact of this social impact portfolio, Cordaid decided to separate the management of this portfolio from the regular activities of Stichting Cordaid and founded Cordaid Investment Management B.V.. The main objective of the separate entity is to further professionalize fund management and to increase the impact of these social impact investments by fi nding new external investors to increase the scale of the activities. Cordaid presents a separate statement of income and expenditure and balance sheet for activities related to the Loans & Guarantees Fund. All figures originate from the figures in Cordaid’s fi nancial statements. The principles for valuation of assets and liabilities and revenue recognition are the same in the statements below, only the classification and presentation of several items differ. The costs for managing the fund incurred by Cordaid Investment Management B.V. are included in the statement of income and expenditure and charged to the Loans & Guarantees Fund in full as long as Cordaid is Cordaid Investment Management B.V.’s only client. All items in this fi nancial overview can be traced to items in the figures presented above, except for cash and investments. Cash and investments are allocated to the Loans & Guarantees Fund based on the division made in Cordaid’s fi nancial administration. The fund has separate and designated bank accounts, and investments are administered separately. As stakeholders interested in Cordaid’s social impact investment portfolio and the work of Cordaid Investment Management B.V. can have information needs other than the information disclosed in Cordaid’s fi nancial statements, The right-hand column in the statements below refers to the notes where the corresponding item can be found in Cordaid’s full fi nancial statements. BALANCE SHEET INVESTMENTS BUSINESS UNIT AS OF DECEMBER 31, 2015 X €1,000 NOTE 31/DEC/15 31/DEC/14 ITEM IN CORDAID FS Assets Net financial fixed assets issued for objectives - Debt 31,682 30,673 - Equity 24,262 26,432 - Guarantees 1 2,481 4,651 58,425 61,756 -7,844 - Undisbursed loans and guarantees 3 -946 - Loan Losses 4 -2,200 -1,733 -3,306 -9,577 Net financial fixed assets issued for objectives 5 55,279 52,179 6 Net financial floating assets Current account Cordaid 6 Non-Development investments Cash and bank 2,322 -750 9,915 18,838 7 30,609 34,315 10 Net financial floating assets 42,846 52,403 Total Assets 98,125 104,582 Equity and liabilities Equity (Loans & Guarantees Fund) Fund Loans & Guarantees until prior year 7 93,964 83,996 Capital contributions fiscal year 8 -439 4,439 Operating income fiscal year 9 -262 4,578 Recharged overhead fee fiscal year 10 60 11 951 93,323 93,964 11 Liabilities Current liabilities Undisbursed Equity participations Total Equity and liabilities 1. 2. 3. 38 78 348 10 4,454 10,608 13 4,802 10,618 98,125 104,582 Total Debt, Equity and Guarantees: Gross amount of all Cordaid Investments commitments at year-end, distributed over various instruments. The overall level has decreased from €61.8m in 2014 to €58.6m in 2015. New commitments on all instruments did not surpass de-commitments, repayments and write offs in the year. Downward revaluation of equity was another factor in the overall decrease. Equity: Equity investments have decreased because no new fund participations were closed in 2015. The net revaluation of the equity led to a decrease in value of €0.2m and equity was sold for an amount of €1.4m. Undisbursed loans and guarantees: This refers to the undisbursed amounts of the debt and guarantee instruments. MAY 2015 2016 © CORDAID CORDAID 2015 ANNUAL REPORT FINANCIAL CORDAID’S 2015 STATEMENTS FINANCIAL STATEMENTS Loan Losses: The amount of €2.4m loan losses equals total provisioning for loans and guarantees. Provisioning is made in line with the Provisioning and write-off policies of Cordaid Investment Management B.V. 5. Total net financial assets issued for objectives: Total net financial assets, as per the table, increased €3.1m to approximately €55.3m, mainly because of the fall in undisbursed loans and guarantees. 6. Current account Cordaid: This amount consists of interest receivables of cash held by Stichting Cordaid offset by costs paid by Stichting Cordaid on behalf of Cordaid Investment Management B.V. As activities and transactions will be further separated in 2016, this current account will be settled during 2016. 7. Loans & Guarantees Fund until year-end 2014: Accumulated capital position of the fund at the beginning of 2015 amounting to €94.0m. 8. Capital contributions fiscal year: Outflow of de-committed ‘MFS’ investments and other Cordaid Funds over 2015 (see note 11 of the statement of income and expenditure). 9. Operating income fiscal year: Retained earnings over the reporting period (see note 10 of the statement of income and expenditure). 10. Recharged overhead fee fiscal year: The overhead fee allocated to the income of the fund is a percentage of the spending on ‘MFS’ objectives. The fee is a compensation for overhead costs to manage the fund. With the end of MFS II and the separation of Stichting Cordaid and Cordaid Investment Management B.V. this overhead fee will not be added to the fund in the future (see note 12 of the statement of income and expenditure). 11. Equity (Loans & Guarantees Fund): Total value of the fund is €93.3m, a small decrease in comparison to the previous year. The decrease is mainly due to the negative capital contributions (€0.4m), a high addition to provision for bad loans (€1.3m) and relatively high operating expenses due to investments in new IT systems for Cordaid Investment Management B.V. (€0.3m). 12. Undisbursed equity participations: This refers to the undisbursed tranche of equity investment. It decreased by €6.1m because of the fulfillment of commitments of new participations committed but not yet paid up in 2014. Please note that this has been considered a liability since 2010, in line with Dutch accounting principles. 4. STATEMENT OF INCOME AND EXPENDITURE FOR THE YEAR ENDED DECEMBER 31, 2015 FOR THE LOANS & GUARANTEES FUND X €1,000 NOTE 2015 2014 ITEM IN CORDAID FS Financial income Interest income & fees 1+2 2,520 1,983 Dividends 1+2 101 -136 Capital gains 3 0 0 Income from non-development investments and cash 4 -203 2,295 2,418 18 19 4,142 Financial expenses Additions Loan Losses 5 1,328 720 18 Revaluation Investments 6 1,426 -228 18 Currency results 7 -2,705 -2,861 Margin on financial activities 18 49 -2,369 2,369 6,511 Operating expenses Operating expenses direct 8 1,645 1,138 Operating expenses indirect 9 934 795 Financial result from investing activities 11 11 2,579 1,933 -210 4,578 Non-operating income Capital contributions 10 -439 4,439 Recharged overhead fee 11 60 951 Net result Loans & Guarantees Fund Approvals grant reserve Net result 12 18 11 -379 5,390 -589 9,968 -52 11 0 -641 9,968 1+2. Interest Income & Fees + Dividends: These items refer to interest income on senior/subordinated debt, guarantee fees and dividends received. The overall level increased in comparison to 2014. 3. Capital Gains: This item relates to capital gains or losses on realized equity exits. No gains or losses were realized in 2015. 4. Income non-development investments and cash/cash equivalents: This item refers to income on long and short-term excess liquidity, which is out of the scope of the managed portfolio by Cordaid Investment Management B.V. More information on the disappointing result of non-development can be found in note 19 tot the financial statements. 5. Additions loan losses: This reflects the net addition to the loan losses in the portfolio. The amount stated is the net result of the release of provisions and the actual impaired loans and guarantees or write-offs. Due to a possible fraud case, a considerable addition to the provision was made at the end of 2015. As a consequence, the provision as a percentage of the gross loan portfolio was 7.6% at the end of 2015, compared to 6.7% at the end of 2014. 6. Revaluations Investments: This refers to the annual revaluation of the equity participations. Cordaid Investments values equity participations conservatively using the lower value of a) acquisition price, or b) the value of the Cordaid share as per the end of 2015. 7. Currency results: The euro weakened again against most currencies in 2015, most notably against the US dollar. This has resulted in a currency gain of €2.7m of which €1.4m relates to unrealized currency gains on equities that were revalued downward in local currency in 2015. 8. Staffing direct: This refers to the total salary costs of the Business Unit Investments and Cordaid Investment Management B.V. plus other operational cost (such as training, legal advice and consultancy). The increase in cost compared to prior year relates to higher number of FTE and costs for the renewal of IT systems used by Cordaid Investment Management B.V. 9. Staffing indirect: This refers to the Cordaid corporate overhead costs charged to Cordaid Investments which are allocated pro rata to Cordaid Investments’ FTEs in the total Cordaid FTEs. In 2015, only 80% of the total allocated costs was charged to the Loans & Guarantees Fund; the other 20% is charged to grant activities of the Investments Unit, which are not included in this statement of income and expenditure and administratively separated from the investment activities presented in this statement. 10. Capital Contributions: This refers to the inflow of funds as a result of de-commitments of MFS II projects and other Cordaid Funds. In order to enhance transparency on the performance of Cordaid Investments this amount has been included as a separate source. 11. Recharged overhead fee: The overhead fee awarded to the fund is a fee for the management of MFS II activities within the Loans & Guarantees Fund. The fee is a compensation for overhead costs. In order to enhance transparency in the performance of Cordaid Investments this amount has also been included as a separate source. 12. Net result Loans & Guarantees Fund: Net Income is negative mainly due to a disappointing result on non-development investments, the high addition to the provision for bad loans, the negative capital contribution from MFS II funds and the costs for renewal of the IT systems. MAY 2015 2016 © CORDAID 79 39 CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS OTHER INFORMATION Provision in the constitution governing the appropriation of balances Country offices According to article 11.4 of the constitution of Cordaid, the Supervisory Board adopts the annual accounts drawn up by the Board of Directors. Included in the annual accounts is a proposal for the appropriation of positive or negative fi nancial balances in the fi scal year concerned. The appropriation of the balance takes into account the imposed restrictions on spending by third parties. Appropriation of result Included in these annual accounts is the proposed appropriation of the negative balance of €4.8m as follows: X € 1,000 FOR THE YEAR ENDED 31 DECEMBER 2015 FOR THE YEAR ENDED 31 DECEMBER 2014 Appropriation of funds At the end of 2015 Cordaid had 13 branches in 12 countries. The country offices monitor and/or implement the programs of different Business Units in these countries. The branches are in the following countries: ▪ Burundi ▪ Kenya ▪ Democratic Republic Congo (Kinshasa and Bukavu) ▪ Ethiopia ▪ Afghanistan ▪ Central-African Republic ▪ Haiti ▪ Zimbabwe ▪ Sierra Leone ▪ South Sudan ▪ Philippines ▪ Netherlands Subsequent events Cordaid did not identify any subsequent events affecting the annual accounts as presented. The balance of funds was appropriated as follows: Reserves - continuity reserve - other reserves - earmarked reserves -2,400 0 -62 446 -2,120 183 -4,582 629 Funds - restricted funds - semi-restricted funds - loans & guarantees fund Income from operating activities 40 80 -2,509 -2,796 3,061 -3,230 -641 9,968 -89 3,942 -4,671 4,571 -4,671 4,571 MAY 2015 2016 © CORDAID CORDAID’S 2015 FINANCIAL STATEMENTS FINANCIAL STATEMENTS CORDAID 2015 ANNUAL REPORT INDEPENDENT AUDITORS' OPINION Independent auditor’s report To: the board of directors and supervisory board of Stichting Cordaid Report on the financial statements 2015 Our opinion In our opinion the accompanying financial statements give a true and fair view of the financial position of Stichting Cordaid as at 31 December 2015, and of its result for the year then ended in accordance with the Guideline for annual reporting 650 ‘Charity organisations’ of the Dutch Accounting Standards Board. What we have audited We have audited the accompanying financial statements 2015 of Stichting Cordaid, Den Haag (‘the foundation’). The financial statements comprise: the statement of financial position as at 31 December 2015; the statement of income and expenditure for the year then ended; the notes, comprising a summary of the accounting policies and other explanatory information. The financial reporting framework that has been applied in the preparation of the financial statements is the Guideline for annual reporting 650 ‘Charity organisations’ of the Dutch Accounting Standards Board. The basis for our opinion We conducted our audit in accordance with Dutch law, including the Dutch Standards on Auditing. Our responsibilities under those standards are further described in the section ‘Our responsibilities for the audit of the financial statements’ of our report. We are independent of Stichting Cordaid in accordance with the ‘Verordening inzake de onafhankelijkheid van accountants bij assuranceopdrachten’ (ViO) and other relevant independence requirements in the Netherlands. Furthermore, we have complied with the ‘Verordening gedrags- en beroepsregels accountants’ (VGBA). We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Ref.: e0380164 PricewaterhouseCoopers Accountants N.V., Newtonlaan 205, 3584 BH Utrecht, P.O. Box 85096, 3508 AB Utrecht, The Netherlands T: +31 (0) 88 792 00 30, F: +31 (0) 88 792 95 08, www.pwc.nl ‘PwC’ is the brand under which PricewaterhouseCoopers Accountants N.V. (Chamber of Commerce 34180285), PricewaterhouseCoopers Belastingadviseurs N.V. (Chamber of Commerce 34180284), PricewaterhouseCoopers Advisory N.V. (Chamber of Commerce 34180287), PricewaterhouseCoopers Compliance Services B.V. (Chamber of Commerce 51414406), PricewaterhouseCoopers Pensions, Actuarial & Insurance Services B.V. (Chamber of Commerce 54226368), PricewaterhouseCoopers B.V. (Chamber of Commerce 34180289) and other companies operate and provide services. These services are governed by General Terms and Conditions (‘algemene voorwaarden’), which include provisions regarding our liability. Purchases by these companies are governed by General Terms and Conditions of Purchase (‘algemene inkoopvoorwaarden’). At www.pwc.nl more detailed information on these companies is available, including these General Terms and Conditions and the General Terms and Conditions of Purchase, which have also been filed at the Amsterdam Chamber of Commerce. MAY 2015 2016 © CORDAID 81 41 CORDAID 2015 ANNUAL REPORT CORDAID’S 2015 FINANCIAL STATEMENTS Responsibilities of the board of directors and the supervisory board The board of directors is responsible for: the preparation and fair presentation of the financial statements and for the preparation of the directors’ report, both in accordance with the Guideline for annual reporting 650 ‘Charity organisations’ of the Dutch Accounting Standards Board; and for such internal control as the board of directors determines is necessary to enable the preparation of the financial statements that are free from material misstatement, whether due to fraud or error. As part of the preparation of the financial statements, the board of directors is responsible for assessing the foundation’s ability to continue as a going concern. Based on the financial reporting framework mentioned, the board of directors should prepare the financial statements using the going concern basis of accounting unless the board of directors either intends to liquidate the foundation or to cease operations, or has no realistic alternative but to do so. The board of directors should disclose events and circumstances that may cast significant doubt on the foundation’s ability to continue as a going concern in the financial statements. The supervisory board is responsible for overseeing the foundation’s financial reporting process. Our responsibilities for the audit of the financial statements Our responsibility is to plan and perform an audit engagement to obtain sufficient and appropriate audit evidence to provide a basis for our opinion. Our audit opinion aims to provide reasonable assurance about whether the financial statements are free from material misstatement. Reasonable assurance is a high but not absolute level of assurance which makes it possible that we may not detect all misstatements. Misstatements may arise due to fraud or error. They are considered to be material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of the financial statements. A more detailed description of our responsibilities is set out in the appendix to our report. Announcement with respect to the directors’ report We have read the directors’ report in order to identify material inconsistencies, if any, with the audited financial statements. Based on reading the directors’ report we confirm, to the extend we can assess, that the directors’ report is consistent with the information in the financial statements and that the directors’ report contains all information required by Guideline for annual reporting 650 ‘Charity Organisations’ of the Dutch Accounting Standards Board. We have not audited or reviewed the information in the directors’ report. Utrecht, 25 May 2016 PricewaterhouseCoopers Accountants N.V. Original signed by M.H.A. Bauman RA Stichting Cordaid – Ref.: e0380164 Page 2 of 3 42 82 MAY 2015 2016 © CORDAID CORDAID’S 2015 FINANCIAL STATEMENTS FINANCIAL STATEMENTS CORDAID 2015 ANNUAL REPORT Appendix to our auditor’s report on the financial statements 2015 of Stichting Cordaid In addition to what is included in our auditor’s report we have further set out in this appendix our responsibilities for the audit of the financial statements and explained what an audit involves. The auditor’s responsibilities for the audit of the financial statements We have exercised professional judgement and have maintained professional scepticism throughout the audit in accordance with Dutch Standards on Auditing, ethical requirements and independence requirements. Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error. Our audit consisted, among others of the following: Identifying and assessing the risks of material misstatement of the financial statements, whether due to fraud or error, designing and performing audit procedures responsive to those risks, and obtaining audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the intentional override of internal control. Obtaining an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the foundation’s internal control. Evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the board of directors. Concluding on the appropriateness of the board of directors’ use of the going concern basis of accounting, and based on the audit evidence obtained, concluding whether a material uncertainty exists related to events and/or conditions that may cast significant doubt on the foundation’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report and are made in the context of our opinion on the financial statements as a whole. However, future events or conditions may cause the foundation to cease to continue as a going concern. Evaluating the overall presentation, structure and content of the financial statements, including the disclosures, and evaluating whether the financial statements represent the underlying transactions and events in a manner that achieves fair presentation. We communicate with the supervisory board regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit. Stichting Cordaid – Ref.: e0380164 Page 3 of 3 MAY 2016 © CORDAID 83 43 CORDAID 2015 ANNUAL REPORT GRI CONTENT INDEX FOR ‘IN ACCORDANCE’ – CORE GRI CONTENT INDEX FOR ‘IN ACCORDANCE’ – CORE Global Reporting Initiative (GRI) In our 2015 annual report, Cordaid has incorporated GRI, version 4 (G4) requirements in our reporting. The aim is to improve and expand reporting in the coming years. Over 2015, we are reporting according to the G4 ‘in accordance “core”’ standard. Throughout the annual report, you will find the G4 label G4 that shows where we have included G4 compliant information. In line with G4 requirements, we state that: ‘This report contains Standard Disclosures from the GRI Sustainability Reporting Guidelines.’ GENERAL STANDARD DISCLOSURES General Standard Disclosures Page Comments G4-1 3-4, 5, 32-35 Vision, strategy, trends, key events, achievements, failures and aims for 2016. G4-3 5 and 49 Name of organization G4-4 6-22, 26-27, 31, 49 Brands, products and services G4-5 49 Location headquarters G4-6 25 Where we work G4-7 49 Ownership and legal form G4-8 6, 8-9, 12-13, 17-18, 21, 24-25 Markets served, geographic, activities G4-9 30-31, 36-38 Scale of organization: people, net revenues, total capitalization, amount spent G4-10 36 People in numbers G4-11 - Employees covered by CLAs: will be included in 2016 G4-12 - Describe the organization’s supply chain: in progress G4-13 32-35 Describe significant changes in size, structure, ownership, supply chain. G4-14 35, 54 Risk management G4-15 41 Charters G4-16 25 Memberships G4-17 49 Consolidated entities G4-18/19 - Materiality aspects: still in progress G4-20/21 - Still in progress G4-22 Not applicable Restatements G4-23 Not applicable Significant changes in reporting boundaries G4-24 26 Stakeholders G4-25 Not applicable Basis for stakeholder identification/selection. G4-26 26-28 Communication with stakeholders G4-27 28-29 Topics/concerns raised by stakeholders G4-28 51 Reporting period G4-29/30 Not applicable Date most recent report: Cordaid reports annually per calendar year G4-31 Not applicable Contact person G4-32 4 In accordance option: ‘core’ G4-33 81 External assurance: Independent Auditor’s Report G4-56 41 Ethics and integrity: values, principles, Codes of Conduct 84 MAY 2016 © CORDAID contact P.O. Box 16440 2500 BK The Hague Lutherse Burgwal 10 2512 CB The Hague The Netherlands +31(0)70-31 36 300 cordaid@cordaid.nl www.cordaid.org