Mercedes-Benz Service Packages.
Transcription
Mercedes-Benz Service Packages.
Mercedes-Benz Service Packages. Good Service is priceless. Good prices are fixed. Transparent maintenance costs without surprises. Service is important and necessary: Hence you should always have an exact overview of the offers and services available. As our valued Mercedes-Benz customer, you expect us to provide reliable maintenance and service for your vehicle at reasonable prices. This is precisely why we have created our Service Packages. Through the Mercedes-Benz Service Packages, we cover all scheduled maintenance procedures and we make your service costs transparent. Depending on the package duration and mileage, there is a fixed price that covers all included services. This way, you can count on transparent maintenance costs and spare yourself unpleasant surprises. Which package is right for you depends entirely on your requirements: Mercedes-Benz Service Select covers all scheduled maintenance costs specified by the manufacturer, including filters, operational liquids, and labor. Mercedes-Benz Service Select Plus, in addition to the items included in the Mercedes-Benz Service Select, also covers most important wearing parts. Our Service Package offer contains three different duration options: 3 years, 4 years and 5 years. For each duration we have prepared four mileage options that cover different yearly mileages. The mileage ranges from 45,000 km to 120,000 km, so you can choose a Service Package that suits your driving needs. Transparent costs. No surprises. With our Service Packages you are always on the safe side. Mercedes-Benz Service Select. Transparent and plannable maintenance costs. The Service Select Package gives you the chance to purchase the maintenance services your vehicle will need, over the chosen duration and mileage, at a convenient price. It covers the cost of parts, labor and operational fluids needed for the scheduled maintenance operations. You therefore receive clearly defined services with transparent costs. Mercedes-Benz Service Select Plus. Convenient maintenance and selected wear-and-tear repairs. The Service Select Plus Package offers a higher level of cost security since, supplementary to the maintenance work, it includes the most important wear-and-tear elements: •Brake pads and brake discs •Wiper blades •V-belt You can expect extensive service benefits with transparent costs on the one hand, and on the other hand, be assured that foreseeable repairs are already covered by a one-off payment. Service Packages: detailed content. The Service Packages cover the cost of labor, parts and operational fluids for all the operations mentioned below. 1. M aintenance operations according to the manufacturer’s guideline Service A Engine: change oil and filter Add fuel additive Replace air filter element Clean A/C system Replace A/C combination filter Inspect brake fluid level Perform brake test Clean water deflector in engine compartment Add windscreen washer additive Check lamps in instrument cluster and interior illumination Check trunk illumination Correct tire inflation pressure Check Tirefit tire repair kit and first aid kit expiration date Clean and lubricate roof opening system Service Select Service Select Plus • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 1. M aintenance operations according to the manufacturer’s guideline Service B (includes all Service A operations) Check exterior lights for proper operation Check operation of headlamp range adjustment Check and correct headlamp adjustment Windshield wipers , windshield washer and headlamp cleaning system operation check Check all visible parts in engine compartment Check power steering oil level Check poly-V belt for wear Inspect all visible parts of the vehicle underside Inspect front axle joint for play and inspect rubber boots Check track rod and drag link linkage Check propeller shaft flex disks Check tires for damage and crack formations Replace brake fluid Check bodywork for paintwork damage Check chassis panels and load bearing body panels Front/rear axle : perform oil change on vehicles with locking differential Automatic transmission: perform oil and filter change Replace spark plugs Replace fuel filter Replace coolant fluid Service Select Service Select Plus • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 2. Wear and Tear items Brake pads on front and rear axles Brake discs on front and rear axles Poly-V belt/powertrain belt Windshield wiper blades • • • • Mercedes-Benz Maintenance. Schedule: As per manufacturer guideline, the service interval for a Mercedes is set at 15,000 km or once every year, depending on which comes first. Bringing your vehicle in will ensure that it runs smoothly and operates the way it was intended to. Service A •Engine: change oil and filter •Replace air filter element •Add fuel additive •Add screenwash additive 15,000 km Service B •Engine: change oil and filter •Replace air filter element •Add fuel additive •Add screenwash additive •Clean A/C system •Replace A/C system combination filter •Clean and lubricate roof opening system •Replace brake fluid**** 30,000 km *Valid only for: •AMG vehicles •vehicles with CGI engines and 5 speed transmission •vehicles with 7 speed transmission without 7G-TRONIC Plus Service A Service B •Engine: change oil and filter •Replace air filter element •Add fuel additive •Add screenwash additive •Automatic transmission: oil and filter change * •Engine: change oil and filter •Replace air filter element •Add fuel additive •Add screenwash additive •Clean A/C system •Replace A/C system combination filter •Clean and lubricate roof opening system •Replace brake fluid**** •Automatic transmission: oil and filter change ** •Replace spark plugs 45,000 km 60,000 km The table below gives you an idea on the service operations scheduling according to the vehicle mileage. Depending on how many kilometres you drive every year, additional operations might be necessary and the scheduling could be different. This overview does not cover the requirements for all models. Additional operations and intervals may be valid on AMG, 4Matic or Hybrid vehicles. Service A •Engine: change oil and filter •Replace air filter element •Add fuel additive •Add screenwash additive •Automatic transmission: oil and filter change *** 75,000 km Service B •Engine: change oil and filter •Replace air filter element •Add fuel additive •Add screenwash additive •Clean A/C system •Replace A/C system combination filter •Clean and lubricate roof opening system •Replace brake fluid**** •Automatic transmission: oil and filter change * 90,000 km Service A •Engine: change oil and filter •Replace air filter element •Add fuel additive •Add screenwash additive 105,000 km ** for vehicles not included in the previously mentioned categories *** for C-Class and S-Class model year 2014 onwards **** Brake fluid replacement is scheduled every 2 years ***** Coolant and fuel filter replacement is scheduled every 5 years or 150,000 km. Service B •Engine: change oil and filter •Replace air filter element •Add fuel additive •Add screenwash additive •Clean A/C system •Replace A/C system combination filter •Clean and lubricate roof opening system •Replace brake fluid**** •Automatic transmission: oil and filter change ** •Replace spark plugs •Replace coolant ***** •Replace fuel filter ***** 120,000 km Your benefits at a glance. Savings By purchasing a Service Package you save up to 25 % on the maintenance costs. Transparency Service Packages give you the opportunity to know exactly how much the maintenance of your vehicle will cost over the next years. Fixed costs You don’t have to worry about the impact of inflation on your maintenance costs since you have fixed what you pay in advance. Increased vehicle resale value Your Service Package purchase pays off from the first until the last day. When you decide to sell your Mercedes the Service Package will help you get a better price for it: •Service history and complete maintenance are guaranteed by Mercedes-Benz for the next owner. •Included services were performed by properly trained Mercedes-Benz technicians. •Only Mercedes-Benz GenuineParts are used. We have prepared different mileage and duration options for our Service Packages so that you can choose the terms that suit your needs best. Come and take advantage of our best Service Package offer! Emirates Motor Company P.O. Box 46300, Abu Dhabi, U.A.E. Phone 02 656 7733, Fax 02 656 7966 www.emc.mercedes-benz.com