Automaton Overview with real

Automated Testing Tool
For POS applications
Connie Driscoll
CEO
CDA
RHISCOM’s Representative
connie@cdriscollassociates.com
RHISCOM
●
RHISCOM, specialized company and also a company fullyengrossed with the Retail Industry
●
We use technology to benefit the business results
●
18 % of our income is destined for Learning, Research and
Development.
●
Based on simple rules, we enhance the organizational learning,
to ensure our clients’ development.
History
●
Our solutions run in more than 50,000 POS in America
●
Strategic alliances in North America, Central America and
South America as well
●
RHISCOM, T.G.C.S (IBM ) Business Partner since 1998
●
AUTOMATON is multi-platform, hardware and software
●
RHISCOM builds world wide quality solutions
●
Under business retail standards like ARTS, UP, and CMMI
OUR PRESENCE
• Argentina
• Bolivia
• Brasil
• Chile
• Colombia
• Costa Rica
• Dominican Republic
• Ecuador
• El Salvador
• Mexico
• Panama
• Paraguay
• Peru
• Uruguay
• USA
• Venezuela
Rhiscom’s services and products presence
ACE (Implm.) :
Chile , Costa Rica, Colombia, El Salvador , Peru and Dominican R.
Services for IBM/TGCS
product
BOPOS
:
Chile, Colombia, Paraguay , Panamá, El Salvador and Dominican R.
Trickle data collect by
RHISCOM
VIGÍA
: Chile, Bolivia, Peru, El Salvador and Dominican R.
Terminal /POS monitoring by
RHISCOM
AUTOMATON
: Chile, Colombia, Costa Rica, EE. UU. and México
Regression Testing tool by
RHISCOM
POS CUSTOMIZER: Chile, Peru, Bolivia, El Salvador and Dominican R.
Customizer and localizator tool
by RHISCOM
AGATA
: Colombia, El Salvador and Perú
Promotion mangement by
RHISCOM
ORKESTOR
:
Chile, Panama and R. Dominicana
Electronic payments system by
RHISCOM
SA Domestic customers
Overseas customers
Standards
•
RHISCOM is ARTS member since 2006
•
ARTS is a National Federation Retail division
•
Enhance our criteria to work under standards.
•
Increase discipline, skills and knowledges of our professional teams
getting most quallity and connectivity of our products
•
Best approach with new customers
•
Soonest and easiest solutions implementation
•
More satisfied customers
RHISCOM at NRF
•
AUTOMATON powered by RHISCOM was exhibited during the latest three
NRF Big Show versions, 2012 up to 2014
•
Being the first Latin-American company in IT introducing a product at NRF in
102 years
•
At the ARTS’ pavilion
AUTOMATON
Your
ticket
AUTOMATON ROBOT
Patent Pending
Your
ticket
Automaton (DUAL) Processor
Virtualized Hardware Peripherals
Automaton Software (Windows)
Automaton Operator Display
Automaton Processor
Rear view
Internal view
Numerical control used for Pin Pads
Automaton QA POS Configuration
POS Servers
Decrease time to market
Multiple Configurations
Requires 1 Terminal
No Extra Equipment
Executes 1000+ T.C's Daily
AUTOMATON
• A new technology to Retail Industry service
• Fully automated
• Aimed to give support not only to the QA Area, but also to programming
departments and to operational areas.
• Certifies a POS application based on a simple principle
“Having a known input to obtain the expected output".
• Multi-platform, multi-channel, non invasive
• Avoids overtime, no more investment in peripherals for testing, reducing
significantly power consumption, and required space, as well.
• Performs in hours with reliable results vs manually the work of weeks
• Safer, faster and unattended.
• The service is performed by 1 (one) robot AUTOMATON, temporally monitored
by an operational analyst
• Does not require peripherals, OR other supplies
FARMASANITAS
Hardware:
Software
TGCS/IBM SurePos 300
In house development, O.S windows/linux
Number of test cases, existing
Number of releases per year
QA head count
Format:
Colombia
Pharmacy
Stores number:
Before AUTOMATON
Type of testing process:
Market:
+ 200
Manual
300
4
6
Number of test cases, processed 240
Number of cycles per release
4
Execution time per cycle
2 weeks
Numbers QA POS
3 plus peripherals
With AUTOMATON
Type of testing process:
Automaton
Number of test cases, existing
600
Number of test cases, processed
Number of releases per year
7/8
Number of cycles per release
Execution time per cycle
QA head count
2
Numbers QA POS
600
4/6
6 hours
1 - no peripherals
FARMASANITAS
Milestones
First contact :
October, 2012
Pilot Process:
since
Start up Process
since
June 1st. 2013
Aug. 1st. 2013
On going Automaton Testing Service
th
up to July 15 . 2013
45 days
Oct 15th. 2013
75 days
up to
since
Nov 1st . 2013
Experiences/findings
AUTOMATON has exceeded Farmasanitas’ expectation
Farmasanitas hires AUTOMATON to support its new POS implementation
Since the Start up process AUTAMATON has detected 39 findings
Farmasanitas POS’ application new versions, tested before going into production
Automate Testing service under 3 years contract
Tiendas Liverpool
Hardware: IBM/TGCS SurePos 700
Software : OS 4690, GSA with touch technology
Market: Mexico
Before AUTOMATON
Stores number: + 100
Type of testing process:
Number of test cases, existing
Number of releases per year
QA head count
Format: Department stores and others
Manual
1,000
3
7
Number of test cases, processed 220
Number of cycles per release
6
Execution time per cycle
3 weeks
Numbers QA POS
4 plus peripherals
With AUTOMATON
Type of testing process:
Number of test cases, existing
Number of releases per year
QA head count
Automaton
1,200
6
2
Number of test cases, processed
960
Number of cycles per release
4
Execution time per cycle
8 hours
Numbers QA POS
2
no peripherals
Tiendas Liverpool
Milestones
July 15th, 2012
First contact :
20th, 2013 48
Pilot Process:
since
Nov. 2nd, 2013
up to
Dec.
Start up Process
since
Jan. 5th , 2014
up to
March 13th. 2014
On going Automaton Testing Services
With
since
May 1st . 2014
2 AUTOMATON devices testing different POS applications
66
days
days
SODIMAC
Hardware: NCR POS, Epson printers
Software : LINUX, UX-POS
Market:
Chile
Format:
Home improvement
Before AUTOMATON
Stores number: + 70
Type of testing process:
Number of test cases, existing
Number of releases per year
Manual
1,500
2
Number of test cases, processed 1.500
Number of cycles per release
Execution time per cycle
QA head count
18
Numbers QA POS
3
4
weeks
12 plus peripherals
With AUTOMATON
Type of testing process:
Number of test cases, existing
Automaton
1,500
Expected number of releases
per year
4
QA head count
2
Number of test cases, processed
1.500
Number of cycles per release
2
Execution estimated time per cycle
22 hours
Numbers QA POS
1
no peripherals
SODIMAC
Milestones
First contact :
July , 2012
Pilot Process:
since
Sep. 1st, 2012
Start up Process
since
Sep 1st. 2014
up to
Dec.
15h, 2012
125
days
Clients in USA
Client # 1
First contact March 2013
Pilot Process since Dec 1st up to January 25th. Done
Start up delayed for 4Q 2014 by budget restriction
Client # 2
First contact December 2013
Visit our booth at NRF 2014
We are going to work under a SOW agreement
Pilot SOW signed, Pilot starting point Sept 5th. 2014
Client #3 & #4 First contact at NRF, 2014, both
We are going to work under a SOW agreement
Pilot SOW contract in legal department for review
Customers’ reasons to automate
• Slow QA processes
• High costs of headcount
• Test time is limited by the productive capacity of each person
• Clerical mistakes on routine tasks, script date entry
• Loss and lack of equipment
• No evidence or back up on testing process or errors.
• Lack of controls during the testing process
• Shorter "time to market" is mandatory
AUTOMATON Advantages
• “Continuous testing availability 24/7”.
• “User friendly (for QA users). No manual entry of
scripts. No technical knowledge”
• “Integrated to issue tracking management and test
management tools”.
• “Support POS applications”.
• “Unattended and automatic execution of learned
plans 24/7”.
• “Reduces times, costs and risk management of
control about production software”.
• “One Test Case for Multi Country and Multi
Languages”
What we have found out?
What we have found out?
No Test Cases, plans or
monitoring
There is not a real QA
area or testing processes
Releases to production
without testing
Slow processes
High costs
Rework/duplication
Poor customer service and losses
What do we deliver?
By 5 simple executions of AUTOMATON
LEARN
DEFINE
•
Define strategies
•
Execute CDP
(out from prose)
•
Transactional
analysis
•
•
Define stages
(coverage)
•
Check devices,
TLOGs.
•
•
Save and
complement
CDP.
Define “tests cases”
( prose)
Analyze results
PLAN
•
Define Testing
plan
•
Allocates CDP
•
Platforms
•
Environments
EXECUTE
•
Execute Testing
Plan
MANAGE
•
Reports
AUTOMATON
“A newly-introduced automated
regression testing system that
provides
a
continuous
integration platform for retail
POS Systems. It is agnostic
platform, designed to work with
almost any POS system and
peripherals”.
•
Don't be embarrassed in front of your
customer, fulfill your mission.
•
Reduce testing time by as much as 87%
•
Mentor/foster your co-workers, converting
them into deep thinker QA analysts, not just
performers.
•
Use a methodology, not just a robot.
•
Optimize all your testing processes.
•
Analyze all data out of the operation of the
POS systems.
•
Count on a continuous integration testing
process: from the source code, incidence
register to application deployment.
•
Increase your hardware and software
capacity, not your staff.
•
Implement standards
•
Quit inventing rules.
Comparative Table
Comparative Table
Specialized Tester (manual) VS Automaton®
Summary
AUTOMATON® is a regression testing tool; a platform of
continuous integration with automation of testing and
learning.
AUTOMATON® allows you to perform testing with
systematic and automatic methods for POS applications.
AUTOMATON® offers unprecedented functionality.
It enables system developers to rapidly and reliably
test and deliver approved new features for retail
POS.
It is just one element in a full range of proven POS support
solutions that RHISCOM provides to leading retailers.
Questions & Answers
Thank you
Connie Driscoll
CEO
CDA
RHISCOM’s Representative
connie@cdriscollassociates.com