VF100-1 - Vistaflame

SHERWOOD INDUSTRIES IS AN ENVIRONMENTALLY RESPONSIBLE COMPANY. THIS MANUAL IS PRINTED ON RECYCLED PAPER.
PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE
PELLET STOVE
VF100-1
Freestanding & Fireplace Insert
OWNER’S MANUAL
Contact your building or fire officials about restrictions and
installation inspection requirements in your area.
PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND
USE OF THIS PELLET BURNING ROOM HEATER. FAILURE TO FOLLOW
THESE INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE, BODILY
INJURY, OR EVEN DEATH.
VF-50279
Table of Contents
Introduction�������������������������������������������������������������������������������������������������������������������������������� 3
Rating Label Location........................................................................................................... 3
Pellet Quality....................................................................................................................... 3
Important Safety Data.......................................................................................................... 4
Safety Warnings And Recommendations................................................................................ 4
Specifications������������������������������������������������������������������������������������������������������������������������������ 6
Dimensions - Freestanding.................................................................................................... 6
Dimensions - Insert.............................................................................................................. 6
Operating Instructions����������������������������������������������������������������������������������������������������������������� 7
Pre-Burn Instructions........................................................................................................... 7
Automatic Safety Features of Your Pellet Stove....................................................................... 7
The Control Panel................................................................................................................. 7
Operating Your Pellet Stove................................................................................................... 8
Turning Your Pellet Stove Off................................................................................................ 8
Adjusting Trim Settings......................................................................................................... 9
Room Air Fan On/Off............................................................................................................ 9
The Slider/Damper..............................................................................................................10
Fine Tuning Your Pellet Stove...............................................................................................10
Routine Cleaning and Maintenance����������������������������������������������������������������������������������������������11
Removing Your Pellet Stove From the Pallet..........................................................................14
Installation Of Pedestal - Insert............................................................................................14
Adjustment Of Pedestal - Freestanding.................................................................................15
Hearth pad requirements - Freestanding...............................................................................15
Deciding Where to Locate your Pellet Appliance.....................................................................16
Thermostat Installation........................................................................................................16
Outside Fresh-Air Connection...............................................................................................17
Exhaust And Fresh Air Intake Locations................................................................................17
Clearances to Combustibles - Freestanding...........................................................................18
Clearances to Alcove - Freestanding.....................................................................................18
Clearances to Combustibles - Insert......................................................................................18
Vent Termination Requirements............................................................................................19
Mobile Home Installation - Freestanding...............................................................................20
Corner Through Wall Installation - Freestanding....................................................................20
Horizontal Exhaust Through Wall Installation - Freestanding...................................................21
Through Wall With Vertical Rise and Horizontal Termination Installation - Freestanding............22
Inside Vertical Installations - Freestanding............................................................................23
Outside Vertical Installations - Freestanding..........................................................................23
Hearth Mount Installation - Freestanding:.............................................................................24
Masonry Fireplace Installation - Fireplace Insert....................................................................25
Installation Into Factory Built Fireplaces................................................................................27
Installation of Control Panel into Surround Panel - Insert.......................................................27
Installation and Removal of The Surround Panels - Insert.......................................................28
Troubleshooting�������������������������������������������������������������������������������������������������������������������������29
Resetting the High Limit Sensor...........................................................................................33
Wiring Diagram��������������������������������������������������������������������������������������������������������������������������34
Parts List�����������������������������������������������������������������������������������������������������������������������������������35
Parts Diagram - Components�������������������������������������������������������������������������������������������������������38
Parts Diagram - Steel������������������������������������������������������������������������������������������������������������������39
Warranty�����������������������������������������������������������������������������������������������������������������������������������40
Installation Data Sheet���������������������������������������������������������������������������������������������������������������41
2
Introduction
Rating Label Location
Freestanding: The rating label is located on the inside of the hopper lid.
Insert: The rating label is located on the hopper cover.
Pellet Quality
Pellet quality is important, please read the following:
Your Vista Flame pellet stove has been designed to burn wood pellets only. Do not use any
other type of fuel, as this will void any warranties stated in this manual.
The performance of your pellet stove is greatly affected by the type and quality of wood
pellets being burned. As the heat output of various quality wood pellets differs, so will the
performance and heat output of the pellet stove.
CAUTION: It is important to select and use only pellets that are dry and free of dirt or any impurities
such as high salt content. Dirty fuel will adversely affect the operation and performance of the unit
and will void the warranty. The Pellet Fuel Industries (P.F.I.) has established standards for wood pellet
manufacturers. We recommend the use of pellets that meet or exceed these standards. Ask your dealer
for a recommended pellet type.
PELLET FUEL INSTITUTE STANDARDS:
Fines (fine particles)......1% maximum through a ⅛” screen
Bulk Density..................40 pound per cubic foot minimum
Size..............................¼” to 5/16” diameter ½ – 1½” long maximum
Ash Content..................1% maximum (Premium grade)
..................3% maximum (Standard grade)
Moisture Content...........8% maximum
Heat Content.................Approximately 8200 BTU per pound minimum
ASH: The ash content of the fuel and operation of your stove will directly determine the frequency of
cleaning. The use of high ash fuels may result in the stove needing to be cleaned daily. A low ash fuel
may allow longer intervals between cleaning.
CLINKERING: [clinkers are silica (sand) or other impurities in the fuel that will form a hard mass
during the burning process]. This hard mass will block the air flow through the Burn Pot Liner and
affect the performance of the stove. Any fuel, even approved types, may tend to clinker. Check the
Burn-Pot Liner daily to ensure that the holes are not blocked with clinkers. If they become blocked,
remove the liner (when the unit is cold) and clean/scrape the clinkers out. Clean the holes with a small
pointed object if required. Refer to the section Routine Cleaning and Maintenance.
PELLET FEED RATES: Due to different fuel densities and sizes, pellet feed rates may vary. This may
require an adjustment to the slider damper setting or to the auger feed trim setting on low.
Since Sherwood Industries Ltd. has no control over the quality of pellets that you use, we assume no
liability for your choice in wood pellets.
Store pellets at least 36” (1 m) away from the pellet stove.
3
Introduction
Important Safety Data
Please read this entire Owner’s Manual before installing or operating your VistaFlame Pellet
Stove. Failure to follow these instructions may result in property damage, bodily injury
or even death. Contact your local building or fire official to obtain a permit and any information on
installation restrictions and inspection requirements for your area.
To prevent the possibility of a fire, ensure that the appliance is properly installed by adhering to the
installation instructions. A VistaFlame dealer will be happy to assist you in obtaining information with
regards to your local building codes and installation restrictions.
Be sure to maintain the structural integrity of the home when passing a vent through walls, ceilings, or
roofs.
The stove’s exhaust system works with negative combustion chamber pressure and a slightly positive
chimney pressure. It is very important to ensure that the exhaust system is sealed and airtight. The ash
pan and viewing door must be locked securely for proper and safe operation of the pellet stove.
Do not burn with insufficient combustion air. A periodic check is recommended to ensure proper
combustion air is admitted to the combustion chamber. Setting the proper combustion air is achieved by
adjusting the slider damper located on the left side of the stove.
When installing the stove in a mobile home, it must be electrically grounded to the steel chassis of the
home and bolted to the floor. Make sure that the structural integrity of the home is maintained and all
construction meets local building codes.
Minor soot or creosote may accumulate when the stove is operated under incorrect conditions such as an
extremely rich burn (black tipped, lazy orange flames).
Safety Warnings And Recommendations
Caution: Do not connect to any air distribution duct or system.
Do not burn garbage or flammable fluids such as gasoline, naptha or engine oil.
Unit hot while in operation. Keep children, clothing and furniture away. Contact
may cause skin burns.
FUEL: This pellet stove is designed and approved to only burn wood pellet fuel with up to 3% ash
content. Dirty fuel will adversely affect the operation and performance of the unit and may void the
warranty. Check with your dealer for fuel recommendations. THE USE OF CORDWOOD IS PROHIBITED BY LAW.
SOOT: Operation of the stove with insufficient combustion air will result in the formation of soot which
will collect on the glass, the heat exchanger, the exhaust vent system, and may stain the outside of the
house. This is a dangerous situation and is inefficient. Frequently check your stove and adjust the slider/
damper as needed to ensure proper combustion. See: “Slider/Damper Setting”.
CLEANING: There will be some build up of fly ash and small amounts of creosote in the exhaust. This
will vary due to the ash content of the fuel used and the operation of the stove. It is advisable to inspect
and clean the exhaust vent semi-annually or every two tons of pellets.
ASHES: Disposed ashes should be placed in a metal container with a tight fitting lid. The closed container
of ashes should be on a non-combustible floor on the ground, well away from all combustible materials
pending final disposal. If the ashes are disposed of by burial in soil or otherwise locally dispensed, they
should be retained in the closed container until all cinders have been thoroughly cooled.
4
Introduction
ELECTRICAL: The use of a surge protected power bar is recommended. The unit must be
grounded. The grounded electrical cord should be connected to a standard 115 volts (4.5 Amps), 60
hertz electrical outlet. Ensure that the polarity to the outlet that the unit will be plugged into is correct;
as incorrect polarity can adversely affect the unit’s operation. Be careful that the electrical cord is not
trapped under the appliance and that it is clear of any hot surfaces or sharp edges. The power cord
must always be accessible. If this power cord should become damaged, a replacement power cord must
be purchased from the manufacture or a qualified VistaFlame dealer. The VF100’s maximum power
requirement is 520 watts.
GLASS: Do not abuse the glass by striking or slamming the door. Do not attempt to operate the
stove with broken glass. The stove uses ceramic glass. Replacement glass must be purchased from a
VistaFlame dealer. Do not attempt to open the door and clean the glass while the unit is in operation
or if glass is hot. To clean the glass, use a soft cotton cloth and mild window cleaner, gas or wood stove
glass cleaner, or take a damp paper towel and dip into the fly ash. This is a very mild abrasive and will
not damage the glass.
FLAMMABLE LIQUIDS: Never use gasoline, gasoline-type lantern fuel, kerosene, charcoal lighter
fluid, or similar liquids to start or “freshen up” a fire in the heater. Keep all such liquids well away from
the heater while it is in use.
SMOKE DETECTOR: Smoke detectors should be installed and maintained in the structure when
installing and operating a pellet burning appliance.
OPERATION: The ash pan and door must be closed securely for proper and safe operation of the pellet
stove. Ensure all gaskets on the door are checked regularly and replaced when necessary.
KEEP ASH PAN FREE OF RAW FUEL.
DO NOT PLACE UNBURNED OR NEW PELLET FUEL IN ASH PAN. A fire in the ash pan may occur.
INSTALLATION: Be sure to maintain the structural integrity of your home when passing a vent through
walls, ceilings, or roofs. It is recommended that the unit be secured into its position in order to avoid any
displacement.
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT.
DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE.
FRESH AIR: Outside Fresh Air connection is optional, but must be connected to all units installed in
Mobile and “Air Tight Homes” (R2000) or where required by local codes. Consider all large air moving
devices when installing your unit and provide room air accordingly. Limited air for combustion may result
in poor performance, smoking, and other side effects of poor combustion.
If you have any questions with regards to your stove or the above-mentioned information, please feel
free to contact your local dealer for further clarification and comments.
SINCE SHERWOOD INDUSTRIES LTD. HAS NO CONTROL OVER THE INSTALLATION OF
YOUR STOVE, SHERWOOD INDUSTRIES LTD. GRANTS NO WARRANTY IMPLIED OR STATED
FOR THE INSTALLATION OR MAINTENANCE OF YOUR STOVE. THEREFORE, SHERWOOD
INDUSTRIES LTD. ASSUMES NO RESPONSIBILITY FOR ANY CONSEQUENTIAL DAMAGE(S).
SAVE THIS INSTRUCTION MANUAL FOR FUTURE REFERENCE
5
Specifications
Dimensions - Freestanding
22" 559
34" 867
1
26 4 " 667
1
24 2 " 620
Figure 1: Dimensions of VF100 Freestanding.
Dimensions - Insert
3
23 4 " 602
OS PANEL 46" [1158]
REG PANEL 40" [1016]
3
12 4 " 322
22" 559
OS PANEL 32 7/8" [835]
REG PANEL 30 1/8" [766]
1
1 4 " 35
Figure 2: Dimensions of VF100 Insert.
6
23" 582
Operating Instructions
Pre-Burn Instructions
The burn pot liner holes must be clear and the liner installed properly against the ignitor tube for proper
operation. Check the hopper for enough pellets to start the unit.
If this is the first time the unit has been started or the unit has run out of fuel, the auger will need to
be primed. This can be done by restarting the unit five (5) minutes into its start-up or by putting a small
hand full of pellets into the burnpot.
NEVER OPERATE THE UNIT WITH THE DOOR OR ASH PAN OPEN.
Automatic Safety Features of Your Pellet Stove
A. EXHAUST TEMPERATURE SWITCH: The stove will shut off automatically if the exhaust temperature
drops below 49°C (120°F).
B. HIGH LIMIT SAFETY SWITCH: If the temperature on the hopper reaches 93°C (200°F), the auger
will automatically stop and the stove will shut down when the exhaust temperature cools. If this
happens, call your local dealer to reset the 93°C (200°F) high limit switch.
IT IS IMPORTANT TO DETERMINE THE REASON THAT THE UNIT OVERHEATED.
C. VACUUM SWITCH: If the combustion fan fails or the exhaust vent becomes blocked this switch will
stop the auger feed motor and the fire will go out.
The Control Panel
1. AUGER LIGHT: This green light will flash when the auger
pulses.
2. MODE LIGHT: This light will signal the current state of
the unit. If the light is flashing the unit is in automatic
start mode or the thermostat has control of the unit. Heat
settings cannot be changed. If the light is solid, the heat
level settings can be changed.
3. THERMOSTAT SWITCH: Sets the unit to one of the
two thermostat modes (High/Low or Auto/Off) or manual
operation mode.
4. FEED RATE TRIM BUTTON: Fine tuning control for
adjusting the feed. See “Adjusting Trim Settings.”
5. COMBUSTION BLOWER TRIM BUTTON: Fine tuning
control for adjusting the combustion air flow. See “Adjusting
Trim Settings.”
7. ROOM AIR FAN ON/OFF BUTTON: Used to turn
convection fan on or off. See “Room Air Fan On/Off.”
8. HEAT LEVEL ADJUSTMENT BUTTONS: When pressed,
will change the heat level setting of the unit up or down.
9. HEAT OUTPUT INDICATOR: Shows the current heat
output setting.
9
AUGER
1
MODE
2
AUTO/OFF
3
HIGH/LOW
MANUAL
4
8
HEAT LEVEL
FEED RATE
TRIM
5
COMBUSTION
BLOWER TRIM
6
7
ROOM AIR
FAN ON/OFF
ON/OFF
C-11625
Figure 3: VF100 Control Panel
7
Operating Instructions
Operating Your Pellet Stove
AUGER
1
MANUAL MODE:
MODE
2
To START:9 Press the ON / OFF button. The stove will begin the startup
AUTO/OFF
cycle. The mode light will be flashing.
The Auger Light will flash with
HIGH/LOW
3 will show the heat level
each pulse of the auger. The heat level indicator
MANUAL
the unit will operate at after completing the startup cycle.
To OPERATE: When a fire has been established,
the System Light will
4
turn solid (after approximately 10 - 15 minutes). The room air fan will
FEED RATE
HEATof
LEVEL
turn on. The
this fan is controlled
by the heat level setting.
8 speed
1
AUGER TRIM
5
MODE
2
HIGH/LOW
MODE
(Requires
a
thermostat)
COMBUSTION
9
BLOWER TRIM
To START: Same as ‘Manual AUTO/OFF
Mode’ above.
HIGH/LOW
36
OPERATION:
When operating
in High/Low mode
the stove will run on
7
MANUAL
one of two levels,ROOM
depending
on whether
AIR
ON/OFF or not the thermostat is calling
for heat. When FAN
theON/OFF
thermostat is calling for heat the stove will run on
4 is not calling for heat,
High setting (adjustable). When the thermostat
RATE
the stove 8will run
on Low settingFEED
(#1,
not adjustable). To adjust the
HEAT LEVEL
TRIM
High setting press the heat level up/down
buttons. The High setting
C-11625
5
can be set to heat levels 2 through 5.
1
AUGER
COMBUSTION
AUGER
MODE
AUTO/OFF
HIGH/LOW
MANUAL
Figure 4: ThermostatFEED
Switch
RATEin
HEAT LEVEL
MANUAL position.
AUGER TRIM
MODE
COMBUSTION
BLOWER TRIM
AUTO/OFF
HIGH/LOW
ROOM AIR
FAN ON/OFF
HEAT LEVEL
MANUAL
ON/OFF
FEED RATE
TRIM
Figure 5: Thermostat Switch
in
C-11625
HIGH/LOW position.
BLOWER TRIM
AUGER
COMBUSTION
BLOWER TRIM
AUTO/OFF MODE: (Requires aMODE
thermostat) 2
MODE
6
7
9
To START: The unit will start automatically.
AUTO/OFF
AUTO/OFF
ROOM AIR
ON/OFF
ROOM AIR
ON/OFF
OPERATION: FAN
The
stove will start
automatically
ON/OFF
FAN ON/OFF
HIGH/LOW
HIGH/LOW
3 when the thermostat
calls for heat. Once the startup
cycle is complete, the stove will run
MANUAL
MANUAL
at the heat level indicated on the display (adjustable). When the
thermostat stops calling for heat, the stove will
4 automatically decrease
C-11625
C-11625
the heat level to setting #1 for thirty
minutes. If the thermostat calls
FEED RATE
FEED RATE
HEAT LEVEL
HEAT
LEVEL
8
TRIM
TRIM
for heat within the thirty minutes, the
stove will increase the heat level
back to the heat level indicated on the display.5 If the thermostat does
Figure 6: Thermostat Switch in ON/
not call for heat within thirty minutes,
the stove will begin a shutdown
OFF position.
COMBUSTION
COMBUSTION
cycle. The stove will restart the next
time
BLOWER
TRIM the thermostat calls for heat.
BLOWER TRIM
To adjust the high setting, press the heat level up/down buttons.
6
7
ROOM AIR
ON/OFF
ROOM AIR
ON/OFF
Note: TheFAN
thermostat
mode
can be changed at any time during
normal operation.
ON/OFF
FAN ON/OFF
Turning Your Pellet Stove Off
• MANUAL and HI / LOW mode: To turn
the unit OFF, simply press the ON / OFF button. This will
stop
C-11625
C-11625
the feed of pellets. The fans will continue to operate while the stove cools down. When cool enough,
the fans will turn off.
• AUTO / OFF mode: To turn the unit OFF, turn the thermostat down or off. NOTE: The unit will run on
low for thirty minutes before it begins a shutdown cycle. To force the stove to start a shutdown, switch
the mode to MANUAL and press the On/Off button. The stove will begin a shutdown cycle.
NEVER unplug the unit while Combustion fan is operating.
This may lead to smoke escaping from the stove.
8
Operating Instructions
Adjusting Trim Settings
The Feed Rate Trim and Combustion Blower Trim are used to fine tune the operation of the unit for
varying fuels. Both trim settings will affect the operation in all modes, and across all heat levels.
The trim settings can be adjusted in any mode (Manual, High/Low, Auto/Off), but only when the unit is
in operation.
Trim settings cannot be adjusted while the unit is in a startup or shutdown cycle.
Determining the Current Trim Setting:
When one of the trim buttons are pressed the control panel will
display the current setting for that trim feature. Four of the
lights on the heat level display will come on, the light that is off
shows the current setting.
AUGER
MODE
Changing a Trim Setting:
AUTO/OFF
To change a trim setting, hold down the button for the setting
you would like to change. The current setting for that trim will
be displayed. While holding the trim button, press either the
heat level up or heat level down button to adjust the trim in
that direction.
Feed Rate Trim:
HIGH/LOW
MANUAL
HEAT LEVEL
The feed rate trim allows the user to fine tune the fuel feed
setting. Trim up to increase the feed setting, trim down to
decrease the feed setting. The factory setting for the feed rate
trim is #4.
FEED RATE
TRIM
AUGER
COMBUSTION
BLOWER TRIM
Combustion Blower Trim:
The combustion blower trim allows the user to fine tune the
combustion air flow setting. Trim up to increase the amount of
air fed to the fire, trim down to decrease the air. The factory
setting for the combustion blower trim is #2.
ROOM AIR
FAN ON/OFF
ON/OFF
MODE
AUTO/OFF
HIGH/LOW
MANUAL
Figure 7: Trim set to #4 setting.
FEE
C-11625
NOTE: Some trim settings may cause undesirable operation with some fuels.
Refer
to “Fine
HEAT
LEVEL
Tuning Your Pellet Stove” for more information.
Room Air Fan On/Off
COM
BLOW
The Room Air Fan On/Off control allows the user to reduce the noise level
of the unit temporarily by turning the Room Air (heat distribution) fan off.
If the unit begins to overheat; the Room Air Fan control will be bypassed
automatically and the fan will come on HIGH to cool the unit down. Once
ROOM AIR
the unit cools the fan will turn off.
FAN ON/OFF
For best efficiency the Room Air Fan should be left on at all times. Figure 8: Room Air Fan Control.
O
9
Operating Instructions
The Slider/Damper
THE SLIDER/DAMPER MUST BE SET CORRECTLY FOR PROPER OPERATION. IMPROPER
SETTING OF THE SLIDER/DAMPER CAN CAUSE POOR COMBUSTION, OVERHEAT CONDITIONS,
AND NUISANCE SHUTDOWNS.
The slider damper will need to be adjusted regularly depending on varying fuels, the cleanliness of the
unit and venting, and other factors.
The easiest way to set the slider damper for proper operation is to observe and understand the
characteristics of the flame.
• A tall, lazy flame with dark orange or black tips requires more air –
pull the slider out to increase the air to the fire.
• A short, brisk flame, like a blowtorch, has too much air – push the
slider in to decrease the air to the fire.
• A bright yellow/orange active flame, without black or orange tips
has the correct amount of air for proper operation Refer to figure
9.
The combustion exhaust blower is a variable speed fan controlled
by the heat level setting. The fan will automatically turn down on
lower heat settings to adjust the air to fuel ratio. Some adjustment
of the slider/damper may still be required depending on your specific
venting and fuel.
Figure 9: Efficient Flame.
SPECIAL NOTES:
Pellet quality is a major factor in how the Pellet stove will operate.
If the pellets have a high moisture or ash content the fire will be
less efficient and is more likely to build up and create clinkers (hard
ash build-up) in the burn pot. For best results, select only fuel that
complies to the Pellet Fuel Institute Standards (see page 3).
Fine Tuning Your Pellet Stove
Due to varying fuel quality the slider damper and control board trims may need to be fine-tuned.
1.If the unit builds up on all settings, the slider damper rod should be pulled out in small increments to
give the unit more air until the unit stops building up.
2.If the unit has excess ash build-up in the liner on the lower feed settings only, the Combustion Blower
Trim should be increased one setting at a time until the problem improves (Factory Setting is #2).
3.If the fire is going out on low (because the airflow is too great), the Combustion Blower Trim can be
lowered to the #1 setting.
4.If the stove has excess ash build-up in the liner on the higher settings the Feed Rate Trim should be
trimmed down a setting at a time until the problem improves (Factory setting is #4).
5.If you need more heat and the fuel has long pellets, (the majority are over 1” (2.5cm) in length),
the Feed Rate Trim can be moved up to the #5 setting. NOTE: Only do this if the fuel burns without
building up.
10
Routine Cleaning and Maintenance
NOTE: Do not use abrasive cleaners to clean the surface or any part of the stove.
The following should be inspected periodically to ensure that the appliance is operating at its optimum
and giving you excellent heat value:
TOOLS REQUIRED TO CLEAN UNIT
• Torx T-20 Screwdriver
2-3 Days / Weekly
Biannually or 2 Tons of Fuel
• 5/16” Wrench or Socket,
Burn Pot and Liner
Exhaust Vent
• Brush,
Ash Pan
Fresh air Intake Tube
• Soft Cloth
Inside Firebox
Blower Mechanisms
• Vacuum with fine filter bag
Door Glass
Heat exchanger tubes
Heat exchanger tubes
Behind firebox liners
The following list of components should be
Ash pan & Door gaskets All Hinges
inspected and maintained routinely to ensure
Door Latch
Post Season Clean-up
that the appliance is operating at its optimum
and giving you excellent heat value:
BURN POT AND LINER (2-3 days)
This is the ‘pot’ where the pellets are burned. The burn pot and liner should be inspected every two to
three (2-3) days, to ensure proper air flow through the liner. Failure to keep the liner clean may
cause a build up of fuel past the burn pot liner and up the drop tube. This will cause the
auger to jam and may result in pellets burning in the drop tube and hopper.
Ensure the unit is cold before cleaning. To remove the burn pot and burn pot liner, open the door using
the door handle provided, located on the left-hand side of the stove. Swing the door open. Lift the
liner from the burn pot. Lift the burn pot from the firebox by gently lifting the front of the burn pot up
first, then sliding the assembly from the air intake tube and the ignitor cartridge. Using a metal scraper,
remove material that has accumulated or is clogging the liner’s holes. Then dispose of the scrapped ashes
from the liner and from inside the burn pot. Place the burn pot back into the stove, making sure that the
pipes are properly inserted into the burn pot and the front tabs are placed in the firebox. Place the liner
back into the burn-pot making sure that the ignitor hole in the liner is aligned with the ignitor tube. Push
the liner up against the ignitor tube.
● If, after long periods of burning, the fire continually
builds up and overflows the burn pot or there is a build up
of clinkers, this is an indication that the pellet fuel quality
is poor or the stove may need cleaning. Check the stove
for ash build up (clean if required) and adjust the slider /
damper to produce the proper clean combustion.
Burn pot
liner
Ignitor
tube
Fresh air
tube
Burn pot
Figure 10: Burn pot with liner.
INSIDE FIREBOX (weekly)
For biweekly clean out, ash may be removed from behind the steel plates by rotating the circular cover
to allow vacuuming behind the plates.
ASH PAN AND DOOR GASKETS (weekly)
After extended use the gasket may come loose. To repair or replace this, glue the gasket on, using hightemperature fiberglass gasket glue. This is important to maintain an airtight assembly.
11
Routine Cleaning and Maintenance
ASH PAN (2-3 days)
Monitor the ash level every week. Remember that different pellet fuels will have different ash contents.
Ash content is a good indication of fuel efficiency and quality. Refer to “Warnings and Recommendations”
for disposal of ashes. DO NOT PLACE UNBURNED OR RAW PELLET FUEL IN ASH PAN.
Dump the ashes into a metal container stored away from combustibles. Monitor the ash level every week.
Remember that different pellet fuels will have different ash contents. Ash content is a good indication of
fuel efficiency and quality. Refer to “Warnings and Recommendations” for disposal of ashes.
Vacuum the ash pan and inside the pedestal. CAUTION: BECAUSE THE FLY ASH IS VERY FINE, THE USE
OF A FINE FILTER VACUUM BAG WILL BE REQUIRED TO PREVENT ASH FROM BEING BLOWN BACK
INTO THE ROOM. Please pay special attention that there are no hot ashes in the firebox or there could
be a possibility of a fire hazard inside the vacuum cleaner. Place all hot ashes into a non-combustible
container.
FREESTANDING ASH PAN:
The VF100 pellet stove freestanding’s ash pan is located under the burner, in the pedestal, and
has a latching mechanism to secure it. To remove the ash pan, unlock the latch on the ash pan
and then pull the pan out.
INSERT ASH PAN:
The VF100 pellet stove insert’s ash pan is located behind the lower grill.
HEAT EXCHANGER TUBES (2-3 days)
Heat exchange
tube cleaner rod
The handle for the heat exchanger cleaning rod is pointed out in Figure
9. This handle is to be pulled back and forth a few times (ONLY WHEN
THE UNIT IS COLD) in order to clean away any fly ash that may have
collected on the heat exchanger tubes. As different types of pellets
produce different amounts of ash, cleaning of the tubes should be done
on a regular basis to enable the unit to run efficiently.
FRESH AIR INTAKE (season)
Inspect periodically to be sure that it is not clogged with any foreign
materials.
EXHAUST PASSAGES (season)
Figure 11: VF100 Heat exchanger
rod.
For biweekly clean out, ash may be removed from behind the steel
plates by rotating the circular covers located behind the right and left side panels. Loosen the screw on
the disks and open, this will allow vacuuming behind the firebox liner’s plates.
Removal of the firebox backing for biannual cleaning:
• Remove the top baffle.
• Lubricate and then remove the seven (7) screws that hold the brick liner in place. Tilt the top of the
brick panel towards the firebox opening and remove from the firebox
• Remove the top rod by first removing the screw that holds it in place, then slide the rod sideways
• Pull the side panels into the center of the firebox, then out
• Pull the center panel out.
• Clean and vacuum all passages thoroughly.
12
Routine Cleaning and Maintenance
Installation of firebox backing:
• Install the side panels in place. Insert center panel, hold the panels in place
• Install the top rod by sliding it into one side panel then across into the other panel. Screw rod in
place.
• Re-install steel brick liner and screw in place.
• Replace top baffle
EXHAUST VENT (season)
The products of combustion will contain small particles of flyash. The flyash will collect in the exhaust
venting system and restrict the flow of the flue gases. Incomplete combustion, such as occurs during
startup, shutdown, or incorrect operation of the room heater will lead to some soot formation which
will collect in the exhaust venting system. The exhaust venting system should be inspected at least
once every year or after two tons of pellets to determine if cleaning is necessary. We recommend
contacting your dealer for professional cleaning. To remove dust from the vent pipe, tap lightly on the
pipe to dislodge any loose ash. Open the bottom of the “T” to dump the ash, then vacuum as much of
the ash out of the vent pipe as possible.
BLOWER MECHANISMS (season)
Unplug the stove then open the right/left side panels to access the two blowers. Vacuum all dust from
motors. Only the convection blower motor (on the right side of the stove) will require lubrication. The
convection motor has two lubrication holes on it. Use two drops of SAE 20 light oil to lubricate every six
months. Excess oil may damage the motor. The exhaust blower’s motor has sealed bearings, DO NOT
lubricate this motor.
DOOR GLASS (It is recommended that your dealer replace the glass if broken.)
The door glass is made of 5 mm thick, high temperature PYROCERAMIC. To replace the glass, unscrew
and remove the four glass retainers. Remove the glass and any broken pieces. High temperature
fiberglass tape should be used around the glass. Replace the glass, center the glass assembly in the
frame, then screw the glass retainers back to the frame. The use of substitute materials is prohibited use
only part EF-062.
POST SEASON CLEAN-UP
Once you are finished using the pellet appliance for the season, unplug the stove for added electrical
protection. It is very important that the stove be cleaned and serviced as stated above.
CLEANING PLATED SURFACES
Please clean all fingerprints off of all gold parts, with denatured alcohol on a soft cloth, before firing the
unit each time. Fingerprints, etc. can become permanently etched into the gold if not removed before
operating the pellet heater.
BRICK PANEL
The paint on the steel brick panel may peel. This is due to extreme conditions applied to the paint and is
in no way covered by warranty.
13
Installation
Removing Your Pellet Stove From the Pallet
FREESTANDING: To remove your new freestanding stove from its pallet, remove the ash pan, remove
the two metal plugs in the bottom of the pedestal, remove the two (2) wood screws under the plugs.
Also remove the two (2) wood screws on the back of the pedestal. Remove the unit from the pallet,
replace the two metal plugs, and replace the ash pan.
INSERT: To remove your new insert stove from its pallet, remove the two (2) wood screws just inside
the unit. Remove the unit form the pallet and install the pedestal. See “Installation Of Pedestal - Insert.”
METAL PLUGS
WOOD SCREWS
2 SCREWS
Figure 12: Removing Freestanding from Pallet.
Figure 13: Removing Insert from Pallet.
Installation Of Pedestal - Insert
The Fireplace Insert model is supplied with
a pedestal that must to be attached prior to
installation:
1. Remove the unit from the pedestal.
2.Remove the pedestal from the hopper.
3.Place the unit on its back on the pallet.
4.Remove the 4 5/16” hex head screws from the
bottom of the unit.
5.Secure the pedestal to the unit using the four
screws removed in step 4. See figure 14.
Figure 14: Installing pedestal onto unit.
14
Adjustment Of Pedestal - Freestanding
The freestanding model is supplied with a pedestal
already attached to the fireplace. Once your free
standing stove has been removed form the pallet you
can adjust the pedestal base. There are three positions
for the pedestal base. The position are 2.25, 3.50, and
6.00 inches from the inside of the door opening to the
front edge of the pedestal base, the stove is packaged
in the 2.25 inch position.
2.25”
3.50”
6.00”
1. Remove the fireplace from the pedestal. This is done
by removing the ash drawer and loosening the four
5/16” hex head screws located inside the pedestal.
2.Once loose the stove can slid backward and lifted off
the pedestal.
3. Flip the pedestal over and remove the four 5/16” hex
head screws which secure the pedestal base.
4. Move pedestal base to desired position and secure
using the same screws.
Figure 15: Pedestal adjustments.
Hearth pad requirements - Freestanding
When installing this unit on carpet a non-combustible
hearth pad is always required, it does not matter what
position the pedestal base is in. A non-combustible
hearth pad is also required on solid combustible
materials (hardwood, linoleum) in the 2.25 and
3.50 inch positions. If the pedestal base has been
adjusted to the furthest forward position (6.00 inch)
no heath pad is required. In the 6 inch position the
pedestal base provides sufficient floor protection to
be installed on solid combustible material without a
hearth pad.
Hardwood
Figure 16: Pedestal 6” position no hearth pad
Carpet
Figure 17: Pedestal 6” position no heath pad
Hardwood
Figure 18: Pedestal 2.25” position with hearth pad
15
Installation
Deciding Where to Locate your Pellet Appliance
1. Do not install the stove in a bedroom or room where people sleep in.
2. Locate the stove in a large and open room that is centrally located in the house. This will optimize heat
circulation.
3. Check clearances to combustibles and for the least amount of interference to
house framing, plumbing, wiring, etc.
4. You can vent the stove with approved pipe through an exterior wall behind
the unit or pass it through the ceiling and roof. The stove can connect to an
existing masonry or metal chimney (must be lined if the chimney is over 6”
(15 cm) diameter, or over 28 inches² (180 cm²) cross sectional area).
5. This unit must not be installed directly onto carpet. If it is to be installed on
a carpeted area a non-combustible hearth pad must be installed between the
unit and the carpet.
6. If the unit is to be installed on a solid combustible surface (hardwood, linoleum) a non-combustible hard pad is required unless the pedestal has been adjusted as seen in page 16.
7. This unit uses large quantities of air for combustion; outside Fresh Air
connection is strongly recommended. Fresh Air must be connected where
required by local codes.
8. Do not obtain combustion air from an attic, garage or any unventilated space.
Combustion air may be obtained from a ventilated crawlspace.
9. The power cord is 8 feet (2.43 m) long and may require a grounded extension
cord to reach the nearest electrical outlet.
Thermostat Installation
1. Install the wall thermostat (millivolt rated) in a location
that is not to close too the unit but will effectively heat
the desired area.
2. Connect the Thermostat or Timer using a 2 x 18 gauge
wire from the unit to the thermostat.
Remove jumper
wire and install
thermostat wires here.
Figure 19: Thermostat wire placement.
16
If the heat in the room becomes to great, the high limit
switch may turn the stove off and the switch will have to
be manually reset. To reset the high limit switch, remove
the right cabinet side. The switch is found on the air
jacket.
Installation
Outside Fresh-Air Connection
Outside fresh air is mandatory when installing this
unit in airtight homes and mobile homes.
When connecting to an outside fresh air source, do not use
plastic or combustible pipe. A 1⅝” minimum (42 mm) ID
(inside diameter) steel, aluminum or copper pipe should be
used. Keep the length of the fresh air intake pipe as short
as possible, with as few bends as possible.
Outside
Wall
1 5/8" ID
(42 mm)
Optional
Elbow
Figure 20: Outside Air Connection.
Exhaust And Fresh Air Intake Locations
Base of unit to center of flue
Side of unit to center of flue
Center of unit to center of flue
Base of unit to center of intake
Side of unit to center of intake
Center of unit to center of intake
Freestanding
20 ¼”
(515 mm)
5 3/16”
(132 mm)
5 ¾”
(146 mm)
14 ⅝”
(372 mm)
12”
(304 mm)
1”
(25 mm)
Fireplace Insert
9”
(228 mm)
5 3/16” (132 mm)
5 ¾”
(146 mm)
3 ⅜” (74 mm)
12”
(304 mm)
1”
(25 mm)
INSTALL VENT AT CLEARANCES SPECIFIED BY
THE VENTING MANUFACTURER
1"
(25 mm)
5 3/4"
(146 mm)
1"
(25 mm)
5 3/4"
(146 mm)
20 1/4"
(515 mm)
14 5/8"
(372 mm)
9"
(228 mm)
3 3/8"
(86 mm)
12"
(304 mm)
5 3/16"
(132 mm)
Figure 21: VF100 Freestanding Inlet and Outlet
Location.
12"
(304 mm)
5 3/16"
(132 mm)
Figure 22: VF100 Fireplace Insert Inlet and Outlet
Location.
17
Installation
Clearances to Combustibles - Freestanding
Back Wall
Ad
jac
1"
When installing this unit on a combustible floor (for
example linoleum, hardwood flooring) a non-combustible
hearth pad must be under the unit, unless installed as
shown on page 16. The pad must extend at least the
width of the appliance [22” (558 mm)] and at least the
depth of the appliance plus 6” (153 mm) in front of the
appliance [30½” (775 mm)]. A non-combustible hearth
pad must always be used if installing on carpet
en
1"
tW
all
6"
6"
Floor
Figure 23: VF100 FS Clearance to Combustibles.
Side wall to unit
- 6 inches (15 cm)
Back wall to unit
- 1 inches (2.5 cm)
Corner to unit
- 1 inches (2.5 cm)
Door front to edge of floor protection
- 6 inches (15 cm)
NOTE: These dimensions are minimum clearances but
it is recommended that you ensure sufficient room for
servicing, routine cleaning and maintenance.
Clearances to Alcove - Freestanding
36"
(91cm)
30"
(76cm)
Minimum Alcove width Minimum Alcove height
Maximum Alcove depth
- 36 inches - 48 inches - 30 inches (91 cm)
(122 cm)
(76 cm)
48"
(122cm)
Figure 24: VF100 FS Alcove Size.
Clearances to Combustibles - Insert
10"
Refer to Figure 15.
- 8 inches
(20.3 cm)
Mantel projection - 10 inches
(25.4 cm)
Mantel to top of unit - 8 inches
(20.3 cm)
Top facing to unit
- 8 inches
(20.3 cm)
Side facing to unit
- 6 inches
(15.2 cm)
Floor protection
- 6 inches
(15.2 cm)
On either side and to the front must be protected by
non-combustible material.
Min. 8"
(203mm)
Min. 8"
(203mm)
Side Wall
Side wall to unit 6" (152mm
)
Figure 25: VF100 FPI Clearance to Combustibles.
18
Installation
Vent Termination Requirements
IT IS RECOMMENDED THAT YOUR PELLET STOVE BE INSTALLED BY AN AUTHORIZED DEALER/INSTALLER.
Table 1: Use in conjunction with Figure 19 for allowable exterior vent termination locations.
Letter
Minimum Clearance
A
24 in (61 cm)
B
48 in (122 cm)
Beside/below any door or window that may be opened. (18” (46 cm) if outside
fresh air installed.)
C
12 in (30 cm)
Above any door or window that may be opened. (9” (23 cm) if outside fresh air
installed.)
D
24 in (61 cm)
To any adjacent building, fences and protruding parts of the structure.
E
24 in (61 cm)
Below any eave or roof overhang
F
12 in (30 cm)
To outside corner.
G
12 in (30 cm)
To inside corner, combustible wall (vertical and horizontal terminations).
H
3 ft (91 cm) within a height
of 15 ft (4.5 m) above the
meter/regulator assembly
I
3 ft (91 cm)
J
12 in (30 cm)
Clearance to non-mechanical air supply inlet to building, or the combustion air
inlet to any appliance.
K
24 in (61 cm)
Clearance above roof line for vertical terminations.
L
7 ft (2.13 m)
Clearance above paved sidewalk or paved driveway located on public property.
1. Do not terminate the
vent in any enclosed or
semi-enclosed areas such
as a carport, garage,
attic, crawlspace, narrow
walkway, closely fenced
area, under a sun deck
or porch, or any location
that can build up a
concentration of fumes
such as stairwells, covered
breezeway, etc.
Description
Above grass, top of plants, wood, or any other combustible materials.
To each side of center line extended above natural gas or propane meter/
regulator assembly or mechanical vent.
From any forced air intake of other appliance
G
K
E
D
F
B
Opens
G
Opens
B
A
Termination Cap
Air Supply Inlet
G
C
I
G Gas Meter
Opens
Restriction Zone
L
H
(Termination not allowed)
Figure 26: Use in conjunction with Table 1 for allowable exterior vent termination
locations.
2. Vent surfaces can become
hot enough to cause burns if touched by children. Non-combustible shielding or guards may be required.
3. Termination must exhaust above the inlet elevation. It is recommended that at least five feet of vertical pipe be
installed outside when the appliance is vented directly through a wall, to create some natural draft to prevent the
possibility of smoke or odor during appliance shut down or power failure. This will keep exhaust from causing a
nuisance or hazard from exposing people or shrubs to high temperatures. In any case, the safest and preferred
venting method is to extend the vent through the roof vertically.
4. Distance from the bottom of the termination and grade is 12” (30 cm) minimum. This is conditional upon the
plants and nature of grade surface. The exhaust gases are hot enough to ignite grass, plants and shrubs located
in the vicinity of termination. The grade surface must not be lawn.
5. If the unit is incorrectly vented or the air to fuel mixture is out of balance, a slight discoloration of the exterior
of the house might occur. Since these factors are beyond the control of Sherwood Industries Ltd, we grant no
guarantee against such incidents.
NOTE: Venting terminals shall not be recessed into walls or siding.
19
Installation
Mobile Home Installation - Freestanding
● Secure the heater to the floor using the
two holes in the pedestal.
● Replace the two metal covers after
securing the unit to the floor.
● Ensure the unit is electrically grounded to
the chassis of your home (permanently).
● Do not install in a room people sleep in.
● Outside fresh air is mandatory. Secure
outside air connections directly to fresh
air intake pipe and secure with three (3)
screws evenly spaced.
VF100
HEARTH PAD
FLOORING
STEEL FRAME
1/4”
LAG BOLTS
SECURELY FASTENED
GROUND WIRE DIRECTLY
TO METAL CHASSIS
Figure 27: Mobile home installation.
CAUTION: THE STRUCTURAL INTEGRITY OF THE MANUFACTURED HOME FLOOR, WALL
AND CEILING/ROOF MUST BE MAINTAINED.
Corner Through Wall Installation - Freestanding
Fresh Air Intake
2" (5 cm)
Wall thimble
manufactured
by pellet vent
manufacturer.
2"
(5 cm)
6"
(15 cm)
Floor Protection
Figure 28: Corner Installation.
20
Installation
Horizontal Exhaust Through Wall Installation - Freestanding
Vent installation: install vent at clearances specified by the vent manufacturer.
A chimney connector shall not pass through an attic or roof space, closet or similar concealed spaces,
or a floor, or ceiling. Where passage through a wall or partition of combustible construction is desired,
the installation shall conform to CAN/CSA-B365 Installation Code for Solid-Fuel-Burning Appliances and
Equipment. Only use venting of L or PL type with an inside diameter of 3 or 4 inches (7.6 or 10.1 cm).
1. Choose a location for your stove that meets the requirements stated in this manual and allows
installation with the least amount of interference to house framing, plumbing, wiring, etc.
2. Install a non-combustible hearth pad (where
Wall
necessary).
thimble
2"
3. Place the appliance 15” (37.5 cm) away from
(5 cm)
the wall. If the stove is to be set on a hearth
12"
(30.5 cm)
pad, set the unit on it.
4. Locate the center of the exhaust pipe on
the stove. Extend that line to the wall.
Once you have located the center point on
the wall, refer to pellet vent manufacturer
installation instructions for correct hole size
6"
45°
and clearance to combustibles.
(15 cm)
elbow
5. Install the wall thimble as per the instructions
Fresh air
written on the thimble. Maintain an effective
intake
vapor barrier in accordance with local
building codes.
6. Install a length of 3” (76 mm) or 4” (101
Existing floor
Non-combustible
mm) vent pipe into the wall thimble. The
(combustible)
floor protection.
pipe should install easily into the thimble.
7. Install the fresh air intake (see Outside Fresh
Figure 29: Straight through wall Installation.
Air Connection).
8. Connect
the
exhaust vent pipe
to the exhaust pipe
on the stove. Seal
Exhaust Tube
the connection with
high temperature
3" (75mm) or 4" (100mm) "PL" or "L" vent
silicone.
Wall Thimble
9. Push the stove
straight
back,
leaving a minimum
of 2” (5 cm)
45° Elbow with screen or
clearance from the
Termination Cap
back of the stove
to the wall. Seal
the vent pipe to
the thimble with
Fresh Air Intake
High Temperature RTV
high temperature
Silicone Required
silicone.
Figure 30: Venting to use with straight through wall Installation.
21
Installation
10. The pipe must extend at least 12” (30 cm) away from the building. If necessary, bring another length
of pipe (PL type) to the outside of the home to connect to the first section. Do not forget to place
high temperature silicone around the pipe that passes through the thimble.
11. Install a vertical pipe, or if all requirements for direct venting are met, install vent termination. The
stainless steel cap termination manufactured by the vent manufacturer is recommended. However,
when the vent terminates several feet above ground level and there are no trees, plants, etc. within
several feet, a 45° elbow can be used as termination. The elbow must be turned down to prevent
rain from entering.
NOTE:
• It is recommended that horizontal through wall installations have 3 to 5 feet (91 to 152 cm) of vertical
pipe in the system to help naturally draft the unit in the event of extreme weather or a power outage.
• Some horizontal through wall installations may require a “T” and 3 to 5 feet (91 to 152 cm) of vertical
pipe outside the building to help draft the unit. This may be required if a proper burn cannot be
maintained, after the stove has been tested and the airflow set. This is due to the back pressure in the
exhaust caused by airflow around the structure.
• Follow vent manufacturer guidelines for installation of venting. High temp Sealant must be used when
connecting vent pipe to the unit’s starter pipe. Improper seals at the vent joints may cause combustion
by-products to leak into the room where installed - seal as required.
Through Wall With Vertical Rise and Horizontal Termination Installation - Freestanding
A 45° elbow may be used in place of the termination cap (or stainless steel termination hood).
Figure 24 is the recommended installation set up.
Figure 25 is the installation to use if there is a concrete or retaining wall in line with exhaust vent on
a pellet stove. The termination must be 12” (30 cm) from the outside wall and 12” (30 cm) above the
ground.
Termination cap
Horizontal frame
for thimble
90° elbow
Termination cap
Wall thimble
90° elbow
Wall framing
Wall framing
Vertical section
of vent pipe
Wall strap
Horizontal frame
for thimble
Vertical section
of vent pipe
Concrete Wall
Clean out tee
Wall thimble
Figure 31: Venting horizontally with rise.
22
Clean out tee
Figure 32: Venting with concrete wall behind unit .
Installation
Inside Vertical Installations - Freestanding
1. Choose a stove location that is ideal. See the section “Deciding Where
2. Place a non-combustible hearth pad
where necessary.
3. Place the unit on the hearth pad (if
installed on a carpeted surface) and
space the unit in a manner so when
the pellet vent is installed vertically,
it will be 3” (7.6 cm) away from a
combustible wall.
4. Locate the center of the fresh air
intake pipe on the unit. Match that
center with the same point on the
wall and cut a hole about 1 ⅝” (41
mm) in diameter.
to
Locate
your
Pellet Appliance.”
Rain cap
Flashing
24"
(61 cm)
3" (7.5 cm)
clearance
Use wall thimble
or ceiling firestop
3"
(7.5 cm)
5. Install the fresh air intake pipe.
6. Install the tee with clean out.
7. Install the pellet vent upward from
there. When you reach the ceiling,
make sure that the vent goes through
the ceiling fire stop. Maintain a 3”
(7.6 cm) distance to combustibles
and keep attic insulation away from
the vent pipe. Maintain an effective
vapor barrier.
8. Finally, extend the pellet vent to go
through the roof flashing.
9.
Ensure that the rain cap is
approximately 36” (900 mm) above
the roof.
Tee with
cleanout
6"
(15 cm)
6"
(15 cm)
Fresh air
intake
Non-combustible
floor protection.
Existing floor
(combustible)
Figure 33: Inside Vertical Installation.
Outside Vertical Installations - Freestanding
To accomplish a outside vertical pipe installation, follow steps 1 through 5 in the “Inside Vertical Installations
- Freestanding” section and then finish it by performing the following (refer to Figure 27).
1. Install a tee with clean out on the outside of the house.
2. Install PL vent upward from the tee. Make sure that you install support brackets to keep the vent
straight and secure.
3. Install ceiling thimble and secure the flashing as you go through the roof.
4. Ensure that the rain cap is approximately 36” (91.5 cm) above the roof.
23
Installation
Rain cap
Flashing
24"
(61 cm)
3" (7.5 cm)
Clearance
2"
(5 cm)
Support
bracket
Tee with
cleanout
6"
(15 cm)
Type "L"
vent
Fresh air
intake
Non-combustible
floor protection.
Existing floor
(combustible)
Figure 34: Outside Vertical Installation.
Hearth Mount Installation - Freestanding:
Rain Cap
Fresh-air intake
Steel Plate or Flashing
Flexible or Rigid 6"
Stainless Steel Liner
Damper Removed
or Fastened Open
10" (25.4 cm) Mantel
Minimum 8" (20 cm)
from top of stove
Clean-out tee
Fresh-air intake
should come from
chimney. If holes
already exist,
fresh-air intake can
be taken through
back of fireplace or
through ash dump.
Min 6"
(150 mm)
Floor
Protection
Masonry Fireplace
Combustible Floor
Figure 35: Freestanding hearth mount installation.
24
Refer to Figures 28 and 29.
1.Install the hearth pad.
2.Lock fireplace damper in the
open position.
3.Install a positive flue connector
at the fireplace dampers.
4.Connect a tee or a 90° elbow
to the exhaust pipe.
5.Install flexible stainless steel
liner or listed pellet vent to the
top of the chimney.
Installation
Rain cap
Storm collar
Seal plate (cover plate)
Existing masonry flue
Vent pipe (single wall
stainless flex pipe or
solid PL vent)
Flexible vent connector
(use this 5 foot [152cm]
section of pipe to vent
past fireplace damper
or small shelf)
Fireplace damper
location
Clean out tee
Existing fireplace
Figure 36: Freestanding hearth mount installation overview.
Masonry Fireplace Installation - Fireplace Insert
The fireplace insert model requires a surround panel and a pedestal. When installing this unit, ensure
that the pedestal is removed from the inside of the hopper and installed on the bottom of the unit (see
“Pedestal Installation”).
Assemble surround panel (see “Assembling The Surround Panel - Fireplace Insert”) before starting
installation.
A non-combustible hearth pad must cover combustible flooring underneath, as well as 6” (150 mm) in
front of the heater and 6” (150 mm) to the side of the heater.
1. Install the hearth pad.
2.Lock the fireplace damper in the open position.
3.Install a positive flue connector at the fireplace damper.
25
Installation
Rain Cap
Fresh-air intake
Steel Plate or Flashing
Flexible or Rigid 6"
Stainless Steel Liner
Damper Removed
or Fastened Open
Flexible stainless
steel pipe
connection
Mantel
Minimum 8" (20 cm)
from top of stove
Surround Panel
4.Connect a tee or 90°
degree elbow to the
exhaust pipe.
5.This fireplace insert
must
be
installed
with
a
continuous
chimney liner of 3” or
4” diameter extending
from
the
fireplace
insert to the top of
the chimney. The liner
must conform to type 3
requirements of CAN/
ULC S635.
6.(Recommended) Install
fresh air intake either
through the back of the
fireplace or through the
positive flue connector.
Clean-out tee
If holes
already exist
fresh-air
intake can be
taken through
back of
fireplace or
through the
ash dump
Min 6"
(150 mm)
Floor Protection
Masonry Fireplace
Combustible Floor
Figure 37: Masonry fireplace installation.
WARNING: When installing the insert into a masonry fireplace, DO NOT remove any bricks or masonry,
with the following exception: masonry or steel, including the damper plate, may be removed from the
smoke shelf and adjacent damper frame, if necessary, to accommodate a chimney liner. Do this only if
their removal will not weaken the structure of the fireplace and chimney, and will not reduce protection
for combustible materials to less than that required by the national building code.
26
Installation
Installation Into Factory Built Fireplaces
When installing the fireplace insert into a zero clearance fireplace, DO NOT cut or modify any factory
firebox parts. If the fireplace insert does not fit into a zero clearance fireplace, we recommend you use
a freestanding model and install as a hearth mounted unit. Install a 3” (76 mm) flex pipe from the stove
to the top of the chimney (see “Hearth Mount Installation - Freestanding:”).
1. This insert must be tested and meet requirements of UL 1482 ULC S629 when tested in a masonry
fireplace built per ULC S628
2. The factory built fireplace must be listed per UL 127 or ULC S610
3. Installation must include a full height listed chimney liner meeting type HT requirements. This liner
must be securely attached to the insert flue collar and the chimney top.
4. Means must be provided to prevent room air passage to the chimney cavity of the fireplace. This may
be accomplished by sealing the damper area around the chimney liner or sealing the fireplace front.
5. The air flow within and around the fireplace shall not be altered by the installation of the insert
(no louvers or cooling air or outlet ports blocked) unless specifically tested as such for each factory
built fireplace manufacture and model line. (NOTE: using a louver faceplate complies with the
requirement).
6. Alteration of the fireplace in any manner is not permitted with the following exceptions: external trim
pieces which do not effect the operation of the fireplace may be removed providing they can be stored
on or with the fireplace for re assembly if the insert is removed. The chimney damper may be removed
to install the chimney liner.
7. Circulating chambers may not be blocked.
8. Means must be provided for removal of the insert to clean the chimney flue.
9. Insert that projects in front of the fireplace must be supplied with appropriate supporting means
A permanent metal warning label must be attached to the back of the fireplace stating that
the fireplace must be restored to its original condition for safe use with out the insert.
Installation of Control Panel into Surround Panel - Insert
When installing the control panel into the surround panel,
the surround does not need to be assembled. The control
board will be found in behind the firebox.
Place the control panel on the backside of the right
surround panel so the hinge is on the outside and the top
and bottom holes on the control panel line up with those on
the surround. Attach using two (2) T-20 screws through the
front of the surround into the circuit board control panel.
After the surround has been assembled and is ready to be
installed on the unit, plug the wiring harness into the control
panel (see Figure 32).
Figure 38: Control
Panel Cover.
Plug
Figure 39: Control
Panel Back.
27
Installation
Installation and Removal of The Surround Panels - Insert
1. Attach one side trim to the top trim, using a corner bracket (see Figure 33) to secure pieces together.
There are two (2) main pieces to each corner bracket (see Figure 34). When installing the corner
pieces into the trim, the “B FACE” sides must face each other and the screw heads are to face out.
With the bracket in place and the top and a side trim snug together, use a flat head screwdriver to turn
the two (2) screws in the bracket to tighten it into the trim.
2. Attach the other side trim piece to the
top trim, using the same method used
in Step 1.
3.Using three (3) T-20 screws on each side
attach the hinges on the side surround
panels to the unit’s side panels (refer to
Figure 35).
4.Plug the wiring harness into the control
panel (see Figure 31).
Surround
Panel
Figure 40: Corner brackets for
trim.
Figure 41: Two pieces of
corner bracket.
5.Loosen the front hopper lid screws and center the top surround
panel under the hopper lid., tighten screws.
6.Insert each side panel anchor bolt through the top panel into
the corresponding side panel holes and tighten using a 7/16”
wench or socket (refer to Figure 36).
7.Place assembled trim over the surround assembly.
REMOVAL:
When maintenance is required on the unit the surround must be
removed. Follow steps 4 through 7 in reverse order.
The side panel can
remain attached because
they swing forward for
easy access (refer to
Figure 37).
Figure 42: Panel placed on unit.
Side surrounds
swing out
Figure 43: Assembling the Surround
Panel, back view.
28
Figure 44: Side surround panel swings forward.
Troubleshooting
Observed Problem
A. The stove will not turn on.
B. The stove shuts down unexpectedly or does not run and the
#2 error light is flashing.
Possible Cause
Remedy
1. The unit does not have
power.
2. The unit is in On/Off thermostat mode and the thermostat
is not calling for heat.
3. The fuse has blown.
1. Ensure that the unit is plugged in and that the unit
is not plugged into a switched outlet.
2. Turn the thermostat up to call for heat or switch
the unit to Manual operation mode
Control Panel Symptom:
1. Slider damper is closed
down too far to allow for sufficient vacuum.
2. Blocked exhaust or venting
system.
The #2 light will be flashing if
there is insufficient vacuum for
proper operation.
3. Sever negative pressure
in the area where the unit is
installed.
4. Check the fuse on the circuit board. If it has
blown, replace the fuse. If the fuse blows again see
“The fuse has blown”
1. Pull the slider damper out to increase the flow of
air through the firebox.
2. Check the exhaust system and venting for blockage. Clean as necessary. See “Routine Cleaning and
Maintenance”
3. Check operation by opening a window on the
same side of the house. Does this solve the problem?
If so, install fresh air to the unit. See “Installation of
Fresh Air.”
5. Blocked hose connection in
the exhaust channel.
The venting system may require a vertical section
to move the vent termination into a lower pressure
zone.
4. Check vacuum hose for pinch points or damage.
Make sure that hose is not blocked up. Replace or
reroute as required.
5. Check hose barb in the exhaust channel for blockage and clean out if necessary.
6. Damage to vacuum switch
wiring.
6. Inspect the gray wires. If there is any damage,
replace the wiring harness.
7. Combustion fan failure.
7. Visual check- is the combustion fan running? If
not, use a multi meter to ensure the fan is getting
power. If it is, the combustion fan may need to be
replaced. If not, the circuit board may need to be
replaced.
8. If the above steps fail to solve the problem, the
vacuum switch may need to be replaced.
4. Pinch, break, or blockage in
the vacuum hose.
8. Vacuum switch failure.
29
Troubleshooting
Observed Problem
C. The stove shuts down unexpectedly and the #3 error light is
flashing.
Control Panel Symptom:
The #3 light will be flashing if
the unit shuts down due to lack
of fuel or fire.
Possible Cause
1. The unit has run out of fuel.
2. The auger is jammed or is
not feeding.
3. Unit failed to produce
enough heat during the startup
cycle.
4. Too much primary air- the
feed rate is insufficient to keep
up with the burn rate.
5. Poor quality fuel.
6. Exhaust Temperature Sensor
Failure.
D. The stove shuts down unexpectedly and the #4 error light is
flashing.
Control Panel Symptom:
The #4 light will be flashing if
the unit shuts down due to a high
limit condition.
1. The high limit sensor has
tripped.
Remedy
E
1. Check fuel hopper and refill if low.
2. See “G. The unit is not feeding fuel, or is not feeding correctly”
3. If this is the first fire, or the first fire after the unit
has run out of fuel, the auger must be primed. Put a
handful of pellets into the burn pot before starting or
restart the unit after five minutes to prime the auger.
If this fails see “ D. The unit fails to light.”
4. If the unit shuts off and leaves completely unburned pellets in the burn pot it likely has too much
primary air. Push the slider damper in to reduce the
primary air flow to the unit. See “Setting the Slider
Damper” for more information.
5. Poor quality fuel may not produce enough heat to
maintain fire in the unit on low heat levels. Increase
the heat level, increase the feed trim (See “Adjusting
Trim Settings,” or try a different fuel.
6. Bypass the exhaust temperature sensor. If the unit
operates with the sensor bypassed, remove the sensor
and clean it with a dry cloth. If the unit still does not
operate with the sensor connected, replace the sensor.
1. Reset the high limit sensor. See “Resetting the
High Limit Sensor” Then perform the following
troubleshooting steps:
C
a. Turn the unit on and allow it to complete the
startup cycle. Check for air flow at the convection
air outlet. If airflow is weak or not present, check for
buildup on the convection fan blades.
b. Was the room air fan control set to ‘off’? If yes,
bypass the 160ºF (71ºC sensor and restart the unit. If
the unit operates correctly, replace the 160ºF (71ºC)
sensor.
c. Is the convection (room air) fan working correctly?
If not, use a multi meter to ensure that the fan is getting power. If it is, the fan may need to be replaced.
If not, the circuit board may need to be replaced.
d. If the problem still exists after completing the
above steps, the unit might be feeding too much fuel.
Check the auger motor to ensure that it is pulsing;
not operating continuously. Small fuel can cause the
unit to overfeed. If the auger is pulsing correctly,
trim the fuel feed down. See “Adjusting Trim Settings.”
30
T
th
F.
Troubleshooting
Observed Problem
E. The unit fails to light.
Control Panel Symptom:
The #3 light will be flashing if
he unit fails to light.
. The unit will not shut off.
Possible Cause
1. The burn pot liner is not
placed correctly.
2. The ignitor is not operating.
3. The unit is not feeding.
1. The unit is connected to a
thermostat and is running in
High/Low mode.
Remedy
1. The burn pot liner must be pushed tight against
the ignitor tube for proper operation. Check to make
sure that the liner is fully seated.
2. Remove the burn pot liner and start the unit. Observe the end of the ignitor. It should begin to glow
bright orange after about 5 minutes. If not, check the
wiring to the ignitor. If the wiring is connected and
undamaged, use a multi meter to check if the ignitor
is getting power. If it is, the ignitor may need to be
replaced. If it is not, the circuit board may need to be
replaced.
3. If this is the first fire, or the first fire after the unit
has run out of fuel, the auger must be primed. Put a
handful of pellets into the burn pot before starting or
restart the unit after five minutes to prime the auger.
If the unit does not seem to be feeding pellets see “G.
The unit is not feeding fuel, or is not feeding correctly.”
1. When operating in High/Low mode the unit will
not shut off. It will run on Low heat level setting
until the thermostat calls for heat.
Press the On/Off button to force the unit to shut
down.
AUTO/OFF
HIGH/LOW
MANUAL
2. The unit is connected to a
thermostat and is running in
Auto/Off mode.
AUTO/OFF
HIGH/LOW
MANUAL
3. Exhaust temperature sensor
failure.
Note: the unit will NOT restart automatically if
shut down manually.
2. When operating in Auto/Off mode the unit will run
on high until the thermostat is satisfied. When the
thermostat is satisfied, the unit will run on low until
either the thermostat calls for heat again, or 30 minutes passes. If the thermostat does not call for heat
within 30 minutes the unit will begin a shut down
cycle. The unit will restart when the thermostat calls
for heat again. The unit cannot be shut down manually when running in Auto/Off mode. Change the
operating mode to High/Low or Manual to shut the
unit down manually.
3. If the unit appears to be operating correctly (no
error codes flashing) but the unit has run out of fuel
and the fire has gone out, the exhaust temperature
sensor may have failed. Disconnect one of the
brown wires from the sensor. If the unit begins flashing a #3 error code, the exhaust temperature sensor
has failed. Replace the sensor.
31
Troubleshooting
Observed Problem
Possible Cause
G. The unit is not feeding fuel, or 1. The unit has run out of fuel.
is not feeding correctly.
2. The auger is not primed.
Control Panel Symptom:
The #3 light will be flashing if
the unit fails to light due to feed
problems.
3. The auger is jammed.
4. The auger is not turning.
Remedy
1. Check the hopper. Refill if necessary.
2. If this is the first fire, or the first fire after the unit
has run out of fuel, the auger must be primed. Put a
handful of pellets into the burn pot before starting or
restart the unit after five minutes to prime the auger.
3. Try to break apart the jam by poking at it through
the drop tube. If this fails, empty the hopper, remove
the auger cover, and clear the jam. Note: Remember to clear away any old silicone and reseal the
auger cover using silicone when replacing.
4. Check the following:
a. Visual check- is the auger turning? If not, go to b.
b. Visual check- is the motor trying to turn? if yes,
see “3. The auger is jammed” If not go to c.
H. Heat level settings on the
control have no affect on the fire
or operation of the unit.
1. The unit is running in High/
Low mode.
AUTO/OFF
Control Panel: Mode Switch
HIGH/LOW
MANUAL
AUTO/OFF
HIGH/LOW
MANUAL
2. The unit is running in Auto/
Off mode.
AUTO/OFF
Control Panel: Heat Levels
HIGH/LOW
MANUAL
3. The unit is running a startup
cycle.
HEAT LEVEL
32
c. Use a multi meter to check the power to the motor.
The power should pulse on and off at approximately
120VAC. If the power is not pulsing, check the
wiring to the motor. If the wiring is undamaged, the
circuit board may need to be replaced. If the power
is pulsing, the motor may need to be replaced.
1. Visual check- is the control panel set to High/Low
mode?
If yes, is a thermostat connected? A thermostat must
be connected when using High/Low mode. When
running in High/Low mode the heat level controls do
not adjust the fire directly.
See “Operating Your Pellet Stove: High/Low Mode.”
1. Visual check- is the control panel set to Auto/Off
mode?
If yes, is a thermostat connected? A thermostat must
be connected when using High/Low mode. When
operating in Auto/Off mode the heat level controls do
not adjust the fire directly.
See “Operating Your Pellet Stove: Auto/Off Mode.”
3. During a startup cycle the heat level control
can be adjusted, but will not affect the fire until the
startup cycle has completed.
The unit will operate at the heat level setting displayed on the control panel once the startup cycle is
complete.
Troubleshooting
Resetting the High Limit Sensor
1. Ensure that the unit has been turned off and unplugged.
2. Locate the high limit sensor as shown in the figure below (the location is the same for both the insert
and freestanding models) NOTE: The circuit board assembly and cabinet side are removed for clarity.
3. If the sensor has tripped, simply press the red button in order to reset it. There will be a “click” when
the sensor has been reset.
RESET BUTTON
33
Wiring Diagram
Grey
Grey
Combustion
Blower
Vacuum
Switch
White
Blue
Brown
Exhaust
Temperature
Sensor
Power
Cord
Brown
Ground
115V
Black
220V
Brown
Thermostat
5 Amp
Fuse
Black
White
Orange
Orange
Purple
Blue
Yellow
Red
Grey
Grey
Brown
Brown
Red
Red
34
Connect
Thermostat
Here
115V
White
220V
Blue
Hot
Red
White
Black
Black
Common
Ignitor
Convection
Temperature
Sensor
Purple
White
Yellow
White
Orange
Orange
Convection
Blower
Auger
Motor
High Limit
Temperature
Sensor
Parts List
Reference
Number
1
2
3
4
5
6
7
8
9
12
13
14
15
Description
Exhaust Temperature Sensor 120°F (60°C)
Power Cord - 115V
Auger Motor - 115V
Convection Blower - 115V
Convection Blower Impeller
Convection Blower Insulator (Gasket)
Combustion Main Impeller
Combustion Blower Mounting Gasket
Combustion Blower Housing Gasket
Fan Temperature Sensor 160°F (71°C)
Ignition Temperature Sensor 120°F (49°C) Ceramic
High Limit Temperature Sensor 200°F (93°C)
Manual Reset
Vacuum Switch - 115V
Silicone Hose
Aluminum Hose Barb
Ignition Burn Pot
Auger
Firebox Liner With Insulation
Slider Damper Rod With Knob
Heat Exchanger Rod With Knob
Tapped Corner Bracket
⅝” Door Gasket 7’ (2.1 m)
Window Channel Tape 60” (1.5 m)
Insert Hopper Lid Knob & Stud Only
Insert Ash Pan Latch
Glass Set With Tape
Slider Damper Plate
Part Number
EC-001
EC-042
EF-001
EF-002
EF-004
EF-006
EF-008
EF-011
EF-012
EF-013
EF-015
EF-016
EF-017
EF-018
EF-019
EF-021
50-1346
EF-047
EF-050
EF-051
EC-053
50-088
EC-058
EF-059
EF-060
EF-062
EF-064
35
Parts List
Reference
Number
16
17
18
19
20
21
22
23
25
26
27
28
29
30
31
32
33
33
36
Description
Auger Brass Bushings (Set of 2)
Firebox Liner Top Plate
¾” ID Auger Collar with Set Screw
Knob 1 Inch Round
Freestanding Back Grill
Freestanding Hopper Lid With Handle
Fireplace Insert Ash Pan Drawer With Latch
Ash Sill
Insert Hopper Cover
Shoulder Bolt, Hardened Bush & Nut (Set of 2)
Firebox Ceramic Wool Insulation
Steel Brick Lining
Freestanding Right Cabinet Side
Ignitor Tube Only
Freestanding Hopper Lid Hinge
Freestanding Hopper Side Rail (Left & Right)
Insert Hopper Side Rail (Left & Right)
Pellet Stove Cleaning Brush
Freestanding Ash Pan Latch
Insert Ash Pan Cover Magnet Set
Firebox Cleaning Port Covers
Insert Hopper Lid With Knob, Stud, and Hinge
Pedestal & Ash Pan Gasket 10’ (3 m)
Insert Regular Panel with Black Trim
Insert Oversized Panel with Black Trim
Insert Pedestal
Door Cover - Gold (Post Jan 08)
Door Cover - Painted (Post Jan 08)
Part Number
EF-065
EF-066
EF-069
EF-070
EF-097
EF-104
EF-105
EF-121
EF-122
EF-124
EF-126
EF-129
EF-133
EF-140
EF-141
EF-143
EF-145
EF-156
EF-178
EF-188
EF-194A
EF-202
EF-208
VF100-001
VF100-002
VF100-003
VF100-012
VF100-011
Parts List
Reference
Number
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
Description
Door Complete (Post May 2010)
Freestanding Pedestal
Top - Freestanding
Top - Insert
Front Grill
Bottom Grill
Owner’s Manual
Log Set
Control Panel Door
Control Panel Touch Latch
Combustion Blower Exhaust Tube
Stainless Steel Burn Pot Liner - Standard
Flush Handle for Hopper Lid (Freestanding)
Convection Blower Mount
Stainless Steel Burn Pot Liner - High Ash
Door Hinge Bracket
Fireplace Insert Cabinet Side Right
Glass Extrusions (Set of 2)
Ash Drawer with Latch
Exhaust Blower Assembly - 115V
Ignitor 300 Watt
Circuit Board Control Panel
Circuit Board Decal
Circuit Board with Thermostat Switch - 115V
Part Number
50-2529
50-2530
50-2532
50-2533
50-2534
50-2535
VF-50279
20-036
20-040
50-323
50-327
50-474
50-523
50-524
50-587
50-604
50-751
50-767
50-2531
50-901
50-1067
50-1475
50-1930
50-1929
37
38
39
6
July 2011
49
47
VF100-1 - Components
16
3
46
4
9
1
2
7
40
Parts Diagram - Components
Parts Diagram - Steel
44
31
VF100-1 - Steel Components
July 2011
30
21
32
17
25
34
18
13
29
43
26
19
44
35
36
14
26
8
41
47
20
27
39
22
28
42
23
25
38
37
15
33
39
Warranty for VistaFlame Pellet Products
Sherwood Industries Ltd. (“Sherwood”) hereby warrants, subject to the terms and
conditions herein set forth, this product against defects in material and workmanship
during the specified warranty period starting from the date of original purchase at retail.
In the event of a defect of material or workmanship during the specified warranty period,
Sherwood reserves the right to make repairs or to assess the replacement of a defective
product at Sherwood’s factory. The shipping costs are to be paid by the consumer.
All warranties by Sherwood are set forth herein and no claim shall be made against
Sherwood on any oral warranty or representation.
Exclusions
Conditions
To the Dealer
ƒ A completed warranty registration must be submitted to Sherwood within 90 days
of original purchase via the online warranty registration page or via the mail-in
warranty registration card provided. Have the installer fill in the installation data
sheet in the back of the manual for warranty and future reference.
ƒ This warranty applies only to the original owner in the original location.
ƒ The unit must have been properly installed by a qualified technician or installer, and
must meet all local and national building code requirements.
An expanded list of exclusions is available at www.vistaflame.ca
This warranty does not cover:
ƒ Damage as a result of improper usage or abuse.
ƒ Damage caused from over-firing due to incorrect setup or tampering.
ƒ Damage caused by incorrect installation.
ƒ Provide name, address and telephone number of purchaser and date of purchase.
ƒ Provide date of installation. Name of installer and dealer. Serial number of the
appliance. Nature of complaint, defects or malfunction, description and part # of any
parts replaced.
To the Distributor
ƒ Sign and verify that work and information are correct.
ƒ The warranty does not cover removal and re-installation costs.
ƒ Sherwood Industries Ltd. reserves the right to make changes without notice.
ƒ Sherwood Industries Ltd. and its employees or representatives will not assume
any damages, either directly or indirectly caused by improper usage, operation,
installation, servicing or maintenance of this appliance.
Sherwood Industries Ltd.
6782 Oldfield Road, Victoria, BC . Canada V8M 2A3
www,vistaflame.ca
ƒ A proof of original purchase must be provided by you or the dealer.
Category
One Year
Two Year
Limited Lifetime (7yr)
Parts 1 & Labour

Parts only
Firebox Brick Panels


Firebox



Heat Exchanger



Burn Pot



Firebox Liner Panels



Ceramic Glass 2

Pedestal / Legs (excluding finish)



Surround Panels (excluding finish)



Exterior Panels (excluding finish)


Up to 5 years
Electrical Components


Steel Brick Liner

Exterior Surface Finishing 3

1
Second replacement part – 1 year, labour not included
2
Glass is covered only for thermal breakage
3
Exterior Surface finishing covers Plating, Enamel or Paint and excludes colour changes, chipping, and fingerprints
Cast Agitator: 1 year for pellet. Not covered when burning alternative fuels. (Cast agitators are a consumable item)
February 2012
40
Installation Data Sheet
The following information must be recorded by the installer for warranty purposes and future reference.
NAME OF OWNER:
NAME OF DEALER:
_________________________________________
_________________________________________
ADDRESS:
ADDRESS:
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
PHONE:___________________________________
MODEL:
NAME OF INSTALLER:
VF100-1
SERIAL NUMBER:___________________________
DATE OF PURCHASE: _____________
_________________________________________
(dd/mm/yyyy)
DATE OF INSTALLATION:___________(dd/mm/yyyy)
ADDRESS:
MAGNEHELIC AT INSTALL:___________________
_________________________________________
INSTALLER’S SIGNATURE:
_________________________________________
_________________________________________
_________________________________________
PHONE:___________________________________
MANUFACTURED BY:
SHERWOOD INDUSTRIES LTD.
6782 OLDFIELD RD. SAANICHTON, BC, CANADA V8M 2A3
February 15, 2012
C-12377
41