success - Associated Luxury Hotels International
Transcription
success - Associated Luxury Hotels International
Associated Luxury Hotels international ALHISUCCESS D E S T I N A T I O N Vol. XXVI NO. 2 • Spring 2012 news and business solutions for successful meeting professionals INSIDE Think Forward – Do What This Issue “The Great One” Does Think Forward – Do What “The Great One” Does By utilizing our experience, training, and skill set, and by recognizing trends that can affect our organization and our industry, we can be forward thinkers to help us accomplish our goals, and to position our organization for the future. Page 1 Accentuate Your Brand With A Buyout Offering unique business opportunities, an Exclusive Buyout of a hotel or resort can be great for groups for many reasons. Discover the many impressive hotels and resorts in the ALHI portfolio that offer this appealing option. Page 2 Destination Features Learn about Las Vegas’ magnificent Bellagio, featuring 3,933 guest rooms, 200,000 square feet of meeting space, and its renowned ballet of dancing fountains. Discover Salt Lake City’s luxurious The Grand America Hotel, offering spectacular Rocky Mountain and city views. Read about the exquisite AAA Five Diamond The American Club Resort Hotel, ALHI’s first member hotel in Wisconsin. Find out about the extraordinary Mandarin Oriental, Las Vegas, located at the entrance of CityCenter. Learn about the elegant and historic Ojai Valley Inn & Spa in picturesque Ojai, California. Page 3-7 FAQs By David Gabri I have always liked a quote by Wayne Gretzky, considered by many to be the greatest hockey player of all time: “A good hockey player plays where the puck is. A great hockey player plays where the puck is going to be.” I find this to be inspiring, because it shows what can be accomplished by being a “forward thinker.” Gretzky envisioned where the puck would be by utilizing his experience, training, and skills, and accomplished his goals – literally goals – by being in the right place at the right time. He was also skilled at putting the puck where his teammates (colleagues) needed it, so that they too could score. There is a reason he is called “The Great One.” This also relates to our meetings and hospitality marketplace, because by utilizing our experience, training, and skill set, and by recognizing trends that can affect our organization and our industry, we too can be forward thinkers, both offensively and defensively. A common dilemma, though, is to get caught up with today’s issues or with naysayers who predict the worst. Responsible planners and executives are able to see over the horizon and make prudent decisions based on facts and aptitude. Page 8 So rather than be influenced by inflammatory rhetoric, as we have seen recently, that lumps all meetings and incentive programs together with one that was not planned responsibly, focus instead on the mission at hand to accomplish the goals, and position your organization for the future. Restaurant Briefs Quantifiable Value of Meetings Are incentive planners more optimistic? Is “group” demand continuing to accelerate? Does ALHI have any Forbes Five Star “Triple Crown” winners within its portfolio? Read David Gabri’s reviews of great restaurants in Newport Beach, St. Pete Beach, and Orlando. Page 8 After all, study after study has shown the value of face-to-face meetings. A new survey by Cisco’s London-based Economist Intelligence Unit found that 75% of the 862 global senior executives surveyed believe in-person collaboration is critical. Furthermore, 82% said they felt they were better understood after in-person encounters. That all relates to ROI. This, of course, follows the “Return on Investment of U.S. Business Travel” study by Oxford Economics, which found that each dollar invested in business travel (including meetings) drives approximately $12.50 in sales and $3.80 in profits. The study also found that face-to-face meetings allow companies to convert 40% of prospective customers versus 16% without such a meeting. These studies reinforce what we in the industry already know: that face-to-face programs make “cents” and are the way to grow companies and organizations, advance important objectives, build and enhance important business relationships, motivate achievers, sustain and build results and market share, and provide direction and leadership. Think Independently We can all agree that no one wants to be irresponsible in the scheduling and coordination of their programs. It is disheartening when both parties in Washington disparage an entire destination due to the actions of a few people who were apparently wasteful. We do not want to punish a destination because of the actions of a group that happened to meet there. You would think that – by now – they would realize the value of meetings and incentive/recognition programs in driving our organizations, jobs, and our local and national economy forward. So think independently and make wise choices now for your growth and prosperity. Think forward now as to where you want to be in the future. Like Gretzky, that may mean making decisions today for your programs further on the horizon, so that you will best accomplish your group’s specific goals, to serve and grow your brand. You won’t regret it! Accentuate Your Brand With A Buyout If your group is seeking the utmost in privacy or exclusivity for an upcoming meeting – or if you wish to maximize the branding of your program – you might consider a Buyout of a hotel or resort. This will provide your group complete usage of a location’s meeting facilities, guest rooms, banquet facilities, and even recreational offerings, plus unique signage and branding opportunities. A Wow For All Involved Offering unique business opportunities, a strategic buyout can be great for groups for many reasons. These include: the need for privacy for something like a new product discussion, merger, and strategic planning; the advantages of camaraderie among attendees; and an elevated and undivided level of personal service. To make it easy for planners to identify hotels and resorts that offer this option, ALHI features the “ALHI Buyout Solutions”. This enables meeting professionals and incentive specialists to book an entire hotel or resort, or a specific wing of one of ALHI’s participating member hotels or resorts. The many options within ALHI’s portfolio are impressive. Properties that have experience and offer this opportunity include: The American Club Resort Hotel – the Midwest’s only AAA Five-Diamond Resort features a Five-Diamond spa and four golf courses. Casa Palmero – this exquisite Mediterranean villa at Pebble Beach in California offers secluded luxury in an intimate garden setting. The Grand America Hotel – providing European charm in downtown Salt Lake City, the hotel is framed by the breathtaking Rocky Mountains. The Langham Huntington – named “#1 Hotel in Los Angeles” by U.S. News & World Report, the hotel features 50,000 square feet of meeting space. Mandarin Oriental, Las Vegas – this sophisticated sanctuary of modern elegance features 392 guest rooms in chic CityCenter on The Strip. Options in the West and Midwest include: •Barton Creek Resort & Spa in the stunning Texas Hill Country •Exquisite lakefront The Coeur d’Alene in Idaho •The 106-acre Eaglewood Resort & Spa, just outside Chicago •Newly renovated Enchantment Resort in Northern Arizona •Loews Denver Hotel, providing sweeping views of the Rocky Mountains •Incredible The Mirage in the center of the Las Vegas Strip •Montelucia Resort & Spa, at the base of scenic Camelback Mountain in Scottsdale •The Wigwam, on 440 lush acres adjacent to Phoenix Options in the East include: •Virginia’s renowned and historic Colonial Williamsburg Hotels, such as The Williamsburg Inn •Ocean Edge Resort & Golf Club, an elegant Cape Cod retreat •Salamander Resort & Spa, opening in 2013 on 340 acres in Northern Virginia Southern options include: •Magnificent Biltmore in sophisticated Coral Gables in Miami •Chateau Élan in the picturesque North Georgia foothills •The Grove Park Inn Resort & Spa, providing majestic Blue Ridge Mountain views •Chic InterContinental Miami on Biscayne Bay •InterContinental Tampa in the thriving Westshore district •Florida’s sophisticated oceanfront The Lodge & Club at Ponte Vedra Beach •One Ocean Resort & Spa, a plush haven in Northeast Florida •PGA National Resort & Spa, which completed a $65 million renovation Options outside of the U.S. include: •Beautiful Fiesta Americana Grand Los Cabos Golf & Spa Resort in Mexico •The Mediterranean seaside Grand Resorts at Cap Cana in the Dominican Republic For specific capabilities and recommendations for full or even partial facilities solutions, contact ALHI National Sales to find out the best option for your program needs. Ojai Valley Inn & Spa – this remarkable 220-acre resort features 308 guest rooms, a championship golf course, and the renowned Spa Ojai. Ponte Vedra Inn & Club – the luxurious Northeast Florida resort provides incredible Atlantic Ocean views and 36 holes of championship golf. There are many other exceptional ALHI hotels and resorts that offer this opportunity, including such California options as: •Hotel Nikko San Francisco, an elegant Four-Diamond sanctuary •Stylish Miramonte Resort & Spa in the glamorous Palm Springs area •Rancho Mirage’s 240-acre Rancho Las Palmas Resort & Spa •Laguna Beach’s Surf & Sand Resort overlooking the Pacific Ocean Customized signage, like that shown here at Chateau Élan, is among the many options available with an Exclusive Buyout. Pictured (from left): ALHI’s David Gabri, and Chateau Élan’s VP of Sales & Marketing Doug Rollins, and President & CEO Henk Evers. 2 Atlanta 770-933-4150 Boston 781-263-9910 California 760-231-6734 So. California 949-709-0951 Chicago 312-670-2203 Dallas 817-453-0800 Denver 720-389-6800 Kansas City 816-850-7890 Las vegas, nevada Featured ALHI member: Bellagio There is only one Bellagio. Fast Facts Situated in the center of the Las Vegas Strip, the AAA Five Diamond Bellagio is a European-inspired masterpiece. For meetings and events, Bellagio offers 200,000 sq. ft. of flexible meeting space, including elegant yet highly functional meeting rooms – and the first exhibition kitchen in Las Vegas, Tuscany Kitchen®. The lush Conservatory & Botanical Gardens, Cirque du Soleil®’s stunning performance of “O™,” an intimate wedding chapel, a luxurious spa and salon, dynamic nightlife, and an elegant casino add to the symphony that is Bellagio. • AAA Five Diamond Award Winner • 200,000 sq. ft. of dedicated conference space • Executive Suite Lounge • Tuscany Kitchen®, Las Vegas’ first exhibition kitchen of its kind • 19 dining choices, including two AAA Five Diamond restaurants, Picasso and Le Cirque • An unprecedented three Master Sommeliers • Dynamic nightlife with five lounges and two nightclubs • 65,000 sq. ft. award-winning Spa and Salon • Five distinctive pools and courtyards • “O™” by Cirque du Soleil® • Bellagio Gallery of Fine Art • Via Bellagio, a collection of upscale boutiques • Magnificent performances by the Fountains of Bellagio™ Testimonial “Bellagio makes planning easy and painless. At Bellagio, when you ask for something, they deliver when you need it delivered. Bellagio’s one of a kind hotel offering is exceeded only by their desire and ability to provide a truly exceptional guest experience.” Scott Young, President The Meeting Company “With all of the rich beauty the Bellagio provides the senses, it is refreshing to work with a Sales Team that can express willingness to deliver the TOTAL customer experience.” Bill Zabelny, Director of National Accounts Resort Meetings Consortium ALHI Luxury on Sale TM For more information on Bellagio, visit alhi.com/Bellagio Louisville 502-228-3196 New York 212-986-6767 Call Bellagio Convention Sales at 888.744.7687 and enjoy unparalleled Five Diamond service and fabulous savings on your 2012 bookings. Orlando 407-295-1950 Philadelphia 215-978-3877 Richmond 540-664-4298 Savannah 912-225-1175 Washington D.C. 202-887-7020 Toronto 905-846-4477 3 S a l t L a k e C i t y , UTA H Featured ALHI member: THE GRAND AMERICA Hotel TripAdvisor’s #2 Luxury Hotel in U.S. – #20 in the World Fast Facts Inspired by the world’s finest hotels, The Grand America Hotel offers a refined European style against the stunning backdrop of the Rocky Mountains. The Utah landmark property features rich architectural details created by Ritz-Carlton designer Frank Nicholson, surrounded by beautifully landscaped parterre gardens. Located just 10 minutes from Salt Lake International Airport, The Grand America Hotel is located in the heart of downtown Salt Lake City. The Grand America Hotel is Salt Lake City’s only AAA Five Diamond hotel. • AAA Five Diamond Rating since 2004 • Guest rooms featuring minimum 700 sq. ft.– 775 total guest rooms and suites • 75,000 sq. ft. of flexible meeting space, including ballrooms, executive boardrooms and breakout rooms, plus unique outdoor venues • The Grand Spa and fitness center features three floors of health and wellness facilities • Variety of world-class options for off-site activities, including golf, hiking, fly fishing, mountain biking, boating, zip lining, skiing, and winter sports • Free Wi-Fi, flat-panel TVs and premium amenities in guest rooms • Popular attractions include the Miller Motorsports Park, 2002 Winter Games venues, historical sites and museums • Vibrant nightlife with nightclubs, sports bars, piano bars, martini bars and pubs • Walking distance to world-class shopping and dining • 8 miles from SLC International Airport with over 900 daily flights Testimonials “The praise keeps coming in from our attendees. As a result, I’m afraid we have been terribly spoiled and it will be difficult to hold a meeting anywhere else!” “The Grand America Hotel is exceptional. Accommodations, service and food are wonderful. Best property ever!” ALHI Luxury on Sale TM For more information on The Grand America Hotel, visit alhi.com/TheGrandAmerica 4 • Group upgrade to Executive Suites (limit 350 peak) • Complimentary Presidential Suite • Complimentary access to Fitness Center and Spa • Daily in-room dining credit for on-site planner • Spa package for onsite planner - transferable • Vacation Getaway to Sun Valley Resort (2 nights + $500 resort credit) - transferable Contract must be signed by December 31, 2012. Offer not valid with any other promotion or discount and is subject to availability. Some restrictions and blackout dates may apply. The Grand America Hotel is part of Associated Luxury Hotels’ Worldwide Portfolio of Luxury Four and Five Diamond quality hotels and resorts. Let us assist you in placing your next meeting. alhi.com ojai, california Featured ALHI member: Ojai Valley Inn & Spa Your Preferred Meeting Resort Fast Facts For over 80 years, the Ojai Valley Inn & Spa has been considered one of the best kept secrets among travelers. After completing a $100 million dollar transformation and acquiring the prestigious AAA Five Diamond award, the secret of this iconic luxury resort is ready for its reveal. Experience the magic of Ojai, located north of L.A. near Santa Barbara, California in a destination of its own, with a rich history of old Hollywood that lives on today. • 308 luxury accommodations • Spa Ojai • Championship golf • Six restaurants • 20,000 sq. ft. of event space • Built in 1923 as a private country club and golf course ALHI Luxury on Sale TM The Meeting Moments program is a comprehensive choice of special considerations to help you orchestrate the perfect program with relevant benefits. 501+ Contracted group room nights • $100 Resort credit per room, per stay • 3% Credit to master account • Plus! Pick four Meeting Moments 251-500 Contracted group room nights • $75 Resort credit per room, per stay • 2% Credit to Master account • Plus! Pick three Meeting Moments 100-250 Contracted group room nights • $50 Resort credit per room, per stay • Plus! Pick two Meeting Moments For more information on Ojai Valley Inn & Spa, visit ALHI.com/OjaiValleyInn • Member of Historic Hotels of America. • Surrounded by the Topa Topa Mountains and Los Padres National Forest • Host site for seven Senior PGA Golf Tournaments • Home to The Artist Cottage and Apothecary • Sustainable Farm-To-Table culinary concepts 50-99 Contracted group room nights • $25 Resort credit per room, per stay • Plus! Pick one Meeting Moment Meeting Moments Selection: • A donation to your company’s charity of choice • 2 Round-trip airport transfers • Two complimentary golf foursomes • Meeting space and setup • Energy Break • 4 Complimentary spa treatments • Custom Blending for 4 • Two Kindle Fires or one iPad 2 • Complimentary internet in meeting space • Air card for transfers from airport **The Meeting Moments special consideration program is valid for new bookings taking place April 1, 2012 through December 31, 2013. Contracts must be signed before December 31, 2012. Some modifications and substitutions may be made for concessions as agreed by sales manager. Blackout dates and other restrictions may apply. Ojai Valley Inn & Spa is part of Associated Luxury Hotels’ Worldwide Portfolio of Luxury Four and Five Diamond quality hotels and resorts. Let us assist you in placing your next meeting. alhi.com 5 Introducing The ALHI Level 5 Collection. When your meeting demands a one-of-a-kind experience that Meet ALHI’s Level 5 Collection Achievers of the Highest Industry Recognitions, including the 5 Diamond/Star Rating. Total Mtg. Space 240 21,000 4,004 300,000 3,933 200,000 NORTH AMERICA American Club Resort Hotel, The Kohler, WI will impress the most scrupulous Aria Resort and CasinoLas Vegas, NV attendee, allow ALHI to assist BellagioLas Vegas, NV you. Your ALHI sales professional No. Rooms Breakers, The Palm Beach, FL 540 65,000 Broadmoor, The 744 185,000 Colorado Springs, CO can connect you with convenient Cloister at Sea Island, The Sea Island, GA 175 and fast one-call access to the Fairmont Scottsdale Princess Scottsdale, AZ 649 72,000 Fiesta Americana Grand Coral Beach Cancun, Mexico 602 85,000 Grand America Hotel, The 775 75,000 finest collection of 5 Diamond/ Salt Lake City, UT 17,000 Star Quality hotels and resorts Grand Del Mar, The 249 20,000 that specialize in meeting and Greenbrier, The White Sulphur Springs, WV 710 85,000 Island Hotel Newport Beach Newport Beach, CA 295 29,000 380 50,000 40 6,990 392 12,360 308 16,000 incentive programs. Langham Huntington, The San Diego, CA Pasadena, CA Lodge at Sea Island Golf Club, The St. Simons, GA Mandarin Oriental Las Vegas Las Vegas, NV Ojai Valley Inn & Spa Ojai, CA Pebble Beach Resorts Pebble Beach, CA Peninsula Chicago, The 34,387 339 9,500 250 30,000 Resort at Pelican Hill, The 332 44,000 Skylofts at MGM Grand Ponte Vedra Inn & ClubPonte Vedra, FL Chicago, IL 454 Newport Beach, CA Las Vegas, NV 51 600,000 DESTINATIONS OUTSIDE NORTH AMERICA Find more information on the ALHI Level 5 Collection at Alhi.com/Level5, or contact your ALHI Sales Professional. Langham Hong Kong Hong Kong Langham Place Mongkok Hong Kong 65 19,633 Langham Melbourne Melbourne 387 13,829 Langham Auckland Auckland 411 23,371 387 14,328 Langham LondonLondon 495 7,674 ALHI’s Level 5 is one of the Largest Collections of Five-Diamond/Star Quality Meeting Hotels & Resorts in the World. •Local One Call Access to over 25 Level 5 Hotels and Resorts is Convenient, Cost-free and Reliable. •Level 5 “Luxury On Sale” is the Only Consolidated List of 5 Diamond/Star Values in the World. alhi.com 6 •Nearly 2 Million Square Feet of Meeting Space and over 15,000 Rooms and Suites. Las Vegas, Nevada Kohler, Wisconsin Mandarin Oriental, Las Vegas The American Club Resort HOTEL Fantastic Meetings in Sophisticated Luxury Host of the 2015 PGA Championship and 2020 Ryder Cup! Mandarin Oriental, Las Vegas is a sophisticated luxury hotel prominently located at the entrance of CityCenter and less than a 10-minute drive from the McCarran International Airport. The hotel was awarded the esteemed AAA Five Diamond and coveted Forbes Five Star award for the hotel, spa and restaurant in 2012. Guests enjoy legendary service and a calm, non-gaming environment, all just steps away from some of the city’s most fashionable casinos, shopping and entertainment. Meeting space was designed specifically to create high-impact quality events set in a modern yet elegant environment. Fast Facts •392 luxury guest rooms and suites •More than 15,000 sq. ft. of meeting space •Opulent suites for VIP entertaining •Open-air meeting areas for parties and receptions •Full Service Business Center •In-house AV •Boardroom enhanced by Bang and Olufsen plasma TV and surround sound systems ALHI Luxury on Sale TM Book “Meetings with More” before August 31, and receive a $100 hotel credit per room per day that may be applied to*: •Room upgrades •Banquet services •Food & beverage •Audiovisual services •Treatments at our Forbes Five Star Spa Rates starting at $239 *To qualify, contracts must be confirmed by August 31, 2012 for meetings conducted before December 28, 2012. USD 100 credit must be applied to the group master account. Meetings with More cannot be combined with any other offers, promotions, or existing agreements. Blackout dates apply. For more information on Mandarin Oriental, Las Vegas, visit Alhi.com/MandarinOrientalLasVegas Welcome to a place untouched by neon lights, fast food and the cares of cable news. The American Club Resort Hotel is home to one of only fifty-seven hotels and one of only thirty spas worldwide to earn the Forbes Five Star distinction. It’s considered a work function, but it sure won’t feel like it. Find your common bond through a host of team-building activities. Or slip away from it all with a stroll through this storybook village. At The American Club Resort Hotel, ideas become sharper, imaginations become brighter and business becomes more inspired. Fast Facts • 361 spacious guest rooms and suites • Two championship golf venues – Blackwolf Run, site of the 2012 U.S. Women’s Open and Whistling Straits, site of the 2015 PGA Championship and 2020 Ryder Cup • 22,000 sq. ft. of versatile meeting and function space • 25,000 sq. ft. award-winning Forbes Five Star Kohler Waters Spa • Kohler Golf Academy • Twelve Restaurants of Kohler • Kohler Experiential Learning Center • Kohler Company Factory Tour • Demonstration Kitchen for Culinary Team Building • Collection of over 20 Boutiques at The Shops at Woodlake • Sports Core Health Club with indoor/outdoor tennis courts, two pools and fitness center • Horseback Riding, Hunting, Trap Shooting, Fly Fishing, Charter Fishing ALHI Luxury on Sale TM Choose from three amazing properties with group rates starting at $175 through April 2013. Enjoy the following Five-Star Enhancements: • 20% off golf on the Meadow Valleys course at Blackwolf Run and Irish course at Whistling Straits • 20% off services at Kohler Waters Spa • 20% off audiovisual services provided by The American Club • 20% off airport transfers provided by Carey Limousine • 20% attrition Valid for new group bookings Sunday through Thursday only. Based on availability. Certain restrictions apply. Must mention offer at time of booking request. For more information on The American Club Resort Hotel, visit Alhi.com/AmericanClubResort Mandarin Oriental, Las Vegas and The American Club Resort Hotel are part of Associated Luxury Hotels’ Worldwide Portfolio of Luxury Four and Five Diamond quality hotels and resorts. Let us assist you in placing your next meeting. alhi.com 7 Associated Luxury Hotels international Restaurant BrIEfs New Culinary Discoveries… Newport Beach, California – Andrea St. Pete Beach, Florida – The Maritana Grille Orlando, Florida – Peperoncino If you are looking for authentic Northern Italian cuisine in a spectacular setting on Southern California’s coast, you must experience Andrea. Whether you opt to dine in the chic dining room, in the exquisite private room, or on the elegant outdoor terrace that provides an incredible expansive view overlooking the Pacific Ocean, you are in for a real treat. Offering a seasonal menu that utilizes fresh, local ingredients, Andrea is known for exceptional service and its authentic pasta made fresh daily in its own temperature-controlled Pasta Room. We started with the Risotto, made tableside, which was superb. I followed with the hand-rolled Garganelli pasta, served with a very flavorful Bolognese sauce, which was divine. I understand the Lamb is out-of-this-world too. Be sure to save room for Andrea’s renowned artisan-style Gelato, which you can savor while enjoying the music of the classical guitarist. It is easy to see why this was voted one of the Top 50 U.S. Restaurants for “Best Italian Cuisine” in OpenTable’s Diner’s Choice Awards. When visiting the Tampa Bay area, I highly recommend that you make plans to dine at The Maritana Grille at the newly renovated Loews Don CeSar Hotel on St. Pete Beach. Featuring chic décor, the AAA Four-Diamond restaurant boasts 1,500 gallons of beautiful saltwater aquariums brimming with colorful, native Florida fish. But while the atmosphere is truly appealing, it is the food and world-class service that really make this restaurant stand out. Featuring a menu inspired by a variety of international cuisines, offerings range from Grilled Alaskan King Crab to Kurobuta Pork Medallions to Coffee Rubbed Dry Aged New York Strip. Pair your selection with a wine recommended by the sommelier from the extensive wine list and you won’t be disappointed. For a real treat, top the meal off with one of the incredible desserts. I can honestly say that the dessert that I had at The Maritana Grille – the Keylime Bavarian Reveal – was the best and most unique dessert I’ve ever had. You must order it on your next visit. For group events, consider the Chef’s Table that can seat up to eight, or the private dining room for up to 14. I have a great new “little Italian restaurant” in Orlando that I really recommend called Peperoncino. Located on “Restaurant Row” in the Dr. Phillips area, almost in-between the Universal Orlando® Resort and the new Peabody Orlando, this cozy and casual establishment serves wonderful authentic Italian cuisine. Featuring a menu that literally changes nightly – in part to accommodate the many locals who return again and again – the restaurant boasts an open kitchen where you can see talented Executive Chef and Owner Barbara Alfano preparing your meal. We started with the delicious Bruschetta di Funghi Piccanti, which is toasty Ciabatta Bread topped with Spicy Sautéed Mushrooms. I followed with the Ossobuco di Maiale, wine-braised pork shank, served over Arborio rice. Fabulous. Ask about the daily fish – always awesome. You will want to note that everything is cooked-to-order, and the restaurant gets quite crowded on weekends. With only about 15 tables, inside and out, you will want to make your reservation early. (727) 360-1882 www.loewshotels.com/DonCeSar (407) 440-2856 www.peperoncinocucina.com (800) 820-6800 www.PelicanHill.com FAQs FAQs ALHI’s newest distinguished members: • Hard Rock Hotel – San Diego, California • Ravella at Lake Las Vegas – Henderson, Nevada Q: Are incentive planners more optimistic? Q: Is “group” demand continuing to accelerate? A: Yes, our own experience with incentive planners was mirrored by the results of the annual Site Index survey, which found that 89% of the respondents said they felt the overall use of motivational travel would increase or substantially increase in one to three years. A: Yes, indications are that group demand is surging at North American hotels, according to TravelClick’s February 2012 North American Hospitality Review (as described on Meetings & Conventions magazine’s website). According to the report and the article, “committed group occupancy at North American hotels from February through the end of the year is up by 5.9 % compared to the same time frame in 2011, and group business booked in February is up by 5.1%.” In related news, a separate survey – Incentive magazine’s Travel IQ survey – identified the most popular international destinations for incentive travel programs in 2011. The Caribbean landed the top spot, followed by Mexico, Western Europe, Canada, Bermuda, and Australia/New Zealand/Pacific Islands. accomplishment are: The Broadmoor (in Colorado Springs, Colorado), The Cloister at Sea Island (on Sea Island, Georgia), and The Grand Del Mar (in San Diego). ALHI features 26 extraordinary properties in the “ALHI Level 5 Collection,” which consists of ALHI hotels and resorts that have earned such celebrated recognitions as the prestigious AAA Five Diamond rating and/or the esteemed Forbes (Mobil) Five Star rating for their hotel and are rated as number one in their category. For the complete list of “ALHI Level 5” hotels and resorts visit www.alhi.com. Q: Does ALHI have any Forbes Five Star “Triple Crown” winners within its portfolio? Thanks for asking! If you are planning to hold a program at a destination outside of the U.S., be sure to ask your ALHI contact, or call ALHI’s new Global Solution Associated Destinations Worldwide at (312) 346-5768, and visit www.adw-gso.com. 8 A: Yes, ALHI features three members that achieved the acclaimed Forbes (Mobil) Five Star “Triple Crown” for 2012, as they received the prestigious Forbes Five Star rating for their hotel, spa, and restaurant simultaneously. Achieving this impressive David G. Gabri, President & CEO Associated Luxury Hotels provides the National Sales Network to our prestigious membership of over 130 premier Four and Five Diamond quality hotels and resorts worldwide. Let us assist you in placing your next meeting. ALHI.com