Old Manse Management Plan - The Trustees of Reservations
Transcription
Old Manse Management Plan - The Trustees of Reservations
Old Manse Management Plan 2010 © Table of Contents 1 Section 1 Introduction 2 Section 2 Executive Summary 3 Section 3 History 4 Section 4 Cultural Resources 5 Section 5 Natural Resources 6 Section 6 The Visitor Experience 7 Section 7 Interpretation 8 Section 8 Current Management 9 Section 9 Prescribed Routine Maintenance 10 Section 10 Recommended Actions On the Cover: The Old Manse Photo by TTOR/Mark Wilson About the Photographs and Images included in the Plan: Unless otherwise noted, all photographs and images are from the collections of The Trustees of Reservations. Map: 5-1 The Old Manse Open Space Context About the Maps Included in the Plan: Unless otherwise noted, all maps are produced by The Trustees of Reservations’ Geographic Information System. Production of these maps is made possible, in part, by generous donations from the Stratford Foundation, Environmental Systems Research Institute, Inc., Data General Corporation, and Hewlett Packard. Source data obtained from 1:24,000 scale USGS topographic maps, field surveys, Global Positioning Systems, and the Massachusetts Executive Office of Environmental Affairs, Mass GIS. Feature boundaries and locations are approximate. This plan was approved by the FOC on September 22, 2010 Section 1: Introduction 1.1 Overview of the Planning Process Since 1891, The Trustees of Reservations has worked to protect special places in Massachusetts and maintain them to the highest standards. To ensure these standards are met, a program of careful planning and sound management is essential. Comprehensive property management plans are created for each reservation and updated approximately every 10 years. In the spring of 2008, The Trustees began the development of a new management plan for the Old Manse. The planning process included: o Describing in detail the site’s natural, scenic, and historical resources and identifying management issues related to the protection of those resources. o Assessing the visitor experience at the property, through oral visitor surveys and anecdotal accounts from staff. o Forming a planning committee made up of Trustees staff and local volunteers, including members of the Concord Area Properties Committee. o Developing a detailed list of management recommendations and a schedule for implementing the actions. o Developing a prescribed routine management program for the reservation that will guide staff work plans and the allocation of human and financial resources. 1.2 Planning Framework A framework, applied to all Trustees management planning processes, is comprised of several elements. First, The Trustees’ mission as set forth by founder Charles Eliot in 1891 and which currently reads: The Trustees of Reservations preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value throughout Massachusetts and protects special places across the state. Second, all management plans will support initiatives outlined in The Trustees’ Strategic Plan, Trustees 2017, as well as the Division of Field Operations’ 2003 operational plan, Conservation in Action!. Introduction 1-1 Finally, several guiding principles reflect the general rules that will be applied when carrying out work at all Trustees properties. They are value statements that may also provide a source of criteria for determining goals and recommended actions. 1. We must engage many more people in our stewardship and land conservation work. By enlisting a diversity of constituencies, we will mobilize broad-based support for land and resource protection in Massachusetts. The Old Manse is one of our 102 classrooms where visitors can participate in a variety of enjoyable activities while learning about conservation issues and stewardship strategies. 2. Resource protection is one of our fundamental responsibilities. Our stewardship protects the historical, scenic, and ecological features that define the character of our properties and contribute to our natural and cultural heritage. By providing and interpreting exemplary stewardship of our properties, we demonstrate the importance of conservation to our visitors, members, and the community at large. 3. Our ability to instill in people a strong conservation ethic is derived from our properties being in good condition. 4. The prescribed level of management for a property is informed by the significance of its resources as well as its engagement opportunity. 5. Through good communication and collaboration, we will confirm and strengthen our partnership with the local community, members, volunteers, and other conservation partners to achieve our long-term goals for the property. We view ourselves as a community partner and a regional resource, investing in creative initiatives to build shared values, perspectives and skills among a diverse constituency. 6. We consider volunteers to be an essential part of the successful management of our reservations. We will work to inspire and enable a diverse group of people to participate in the care of our properties and to advocate for conservation in their communities and for conservation in general. 7. Successful management of our reservations relies on accurately determining and securing the necessary financial resources and managing them well. To be successful, we will actively seek the funds necessary to protect both our resources and our visitors, and to provide a high quality visitor experience. We will nurture a culture of financial responsibility, innovation, discipline and prudence. 8. We will work to reduce our contribution to climate change and minimize unsustainable environmental practices. We will share our experience and knowledge with our members, visitors, and the public, and use this experience to advocate for the development of a sustainable society. 9. We will work to secure and enhance our reservations by addressing management issues and opportunities beyond the reservation’s boundaries. In particular, we will work Introduction 1-2 proactively to protect “critical lands” – adjacent or nearby properties that are important to the character and effective stewardship of our reservations. We will also work cooperatively with other nearby property owners, to maximize the collective conservation value of the surrounding green space network. 10. We will continue to adapt our management based on experience, newly gained knowledge, and available human and financial resources. 1.3 Acknowledgments The Trustees are enormously grateful to all of the volunteers, staff, and other professionals who have worked very hard to produce this management plan. Leading the way was a Management Planning Team that consisted of the following: Bonnie Akins, Volunteer Thomas Beardsley, Site Manager Susan Edwards, Director of Historic Resources and Project Manager Henri Holkamp, Volunteer Russ Hopping, Ecology Program Manager Ginger Lang, Volunteer Ned Perry, Volunteer Gare Reid, Superintendent, Sharon-Walpole Management Unit Cynthia Robinson, Volunteer Steve Sloan, Southeast Regional Director Electa Tritsch, Chair, Concord-Carlisle Property Committee In addition, special thanks are extended to the following individuals who also contributed to the development of this management plan: Vin Antil, GIS Manager; Jim Younger, Director of Structural Resources and Technology; Deborah Kreiser-Francis, former site manager, and Edie Dondero, former planner.. Thanks to the thoughtful participation of these individuals, and their passionate interest and concern for this unique treasure, the Old Manse will forever remain one of the Commonwealth’s special places. Introduction 1-3 Section 2: Executive Summary 2.1 The Significance of the Old Manse The Old Manse, a National Historic Landmark since 1963, is an icon of American history, one that stands testament to the roots of American history, and provides sanctuary and inspiration for all who venture within its walls. Situated along the banks of the Concord River, amid pasture land and stone walls, orchard and vegetable garden, the Old Manse is a historic house museum that accumulated layers of natural and cultural significance over time, and the people who lived there derived inspiration from the landscape. Figure 1 – The Old Manse in Winter This 18th century minister’s home with its weathered clapboards, shingles and gambrel roof provides a window into Concord’s political, literary, and social revolutions. It is a family home reflecting the rich lives of six generations of some of America’s oldest families. It is the home of authors, artists, philosophers, botanists, intellectual thinkers and reformers, and historians. Among the last family members to live here in the 1930s, there was a deep reverence for the past and a strong desire to ensure the property’s preservation. The purchase of the house and surrounding acreage by The Trustees of Reservations in 1939 allowed this to happen. Like the people who created it, the Old Manse has a fascinating and complex character. It did not spring full-blown from the consciousness of a single individual. It evolved Executive Summary 2-1 incrementally, with each successive inhabitant incorporating elements from the past with new features to create compositions that spoke of their own time and place. Within the house, the furnishings, wallpaper, and books reflect multiple decades and generations. Similarly, the landscape, with its 18th century stonewalls, its orchard originally planted by Ezra Ripley, and vegetable garden planned and planted by Henry David Thoreau spans the centuries. The Old Manse of today is not the Manse of William Emerson, or Ralph Waldo Emerson, or Ezra Ripley and his descendants, or Nathaniel Hawthorne. It is all these things and more. This historic site is a cultural treasure that refreshes the spirit and stimulates the imagination. Within its boundaries may be found the history of Concord and the United States. 2.2 Significant Management Issues and Opportunities The site’s location, surrounded by the Minuteman National Historical Park, draws diverse audiences from all over the world. More people pass by the Old Manse than any other Trustees property because of this location. This provides an opportunity to increase the number of people experiencing the Old Manse in a meaningful way. The resources of the landscape, buildings, and collections are rich. However, the Manse is limited as to the number of visitors who can view it at one time, the whole property is deceptively fragile, and financial resources are limited. The staff resources at the Manse are extraordinarily small with one full time employee, a seasonal part-time site assistant, a seasonal part-time maintenance person, a corps of seasonal tour guides, and a superintendent shared with the Sharon/Walpole Management unit. The management plan committee feels that the plan outlined here is ambitious but realistic with the input of staff and countless volunteers. The Old Manse has the potential to be a leadership property for The Trustees in regard to natural and cultural resource protection, education, and engagement. Revenue produced at the Old Manse is sufficient to cover the annual costs of property stewardship, including staffing expenses. When building renewal costs and organizational allocations are factored in, however, the Manse’s annual operating budget produces a deficit. Opportunities to increase earned income should be explored through strategic planning. Membership within the Concord-Carlisle area can be increased, as can be the number of current memberships designated to the Old Manse. In addition, staff should pursue opportunities to increase the sale of memberships on-site at the Manse. Executive Summary 2-2 The highest priorities identified for The Old Manse are to: • • • • Improve the visitor experience Increase and diversify visitation throughout the property Engage the audience in the stewardship of the property’s natural and cultural history and resources Provide exemplary resource protection for the landscape, buildings, and collections 2.3 A Vision for the Future In 10 years The Old Manse will be: A place of inspiration; A place where visitors are provided with an outstanding visitor experience; A place where the layers of history are revealed to visitors and interpreted in a clear, focused manner; A center for humanities and education programs; A demonstration of the exemplary stewardship of a National Historic Landmark; A site where all features are fully integrated and used to their fullest potential to engage visitors in the conservation work of The Trustees of Reservations; A place where green and sustainable practices are fully integrated into the management of historic structures, designed landscapes, and natural landscapes; Effectively engaging the participation of more local residents in property stewardship and special events; Viewed by the Town of Concord and by other local attractions as a valuable community partner; Sufficiently funded and staffed to ensure the continued preservation and interpretation of this important landmark. 2.4 Implementing the Management Plan Section 10 of this plan includes 64 recommended actions that have been crafted to achieve the vision for the future of the Old Manse described above. The total cost of implementing these actions over the next ten years (FY2009-2019) is estimated to be $3,285,990. These funds will be derived from a variety of sources including the property’s annual operating budget, the organization’s capital budget and other outside sources of income such as grants and donations. It should be noted that $3 million of the costs are directly related to reconstructing a barn on the property and endowment to support the facility, program, and staffing. Executive Summary 2-3 The estimated staff time needed to complete the implementation of this management plan is approximately 3,319 hours over the next 10 years. These hours are in addition to the approximately 9,495 staff hours that are needed annually to achieve an appropriate level of routine care for the reservation. The prescribed routine maintenance plan indicates an additional 600 hours beyond what is currently being expended at the Manse. Assuming the workload of the Sharon/Walpole Management Unit remains consistent with its current level, it is believed that this work can be completed with the existing staff resources and a significant input of volunteer labor. If the organization takes on new properties or programmatic initiatives in the management unit or region change, new staffing resources will undoubtedly be required. Executive Summary 2-4 Section 3: History [The majority of this brief history was taken from a graduate school thesis by Allison Burson, 2006] Before Europeans settled in Concord, Massachusetts, Native Americans lived in Concord along the Concord, Sudbury, and Assabet Rivers. Archeological evidence supports the site of a 4,500 year-old Native American base-camp in the field behind the present day Old Manse next to the Concord River. Nathaniel Hawthorne and Henry David Thoreau were also familiar with the Indian remains near the Manse. In Mosses from an Old Manse, Hawthorne wrote that “here in some unknown age, before the white man came, stood an Indian village, convenient to the river, whence its inhabitants must have drawn so large a part of their subsistence.” [Nathaniel Hawthorne, Mosses from an Old Manse, The Works of Nathaniel Hawthorne (Boston, MA: Houghton Mifflin and Company, 1882)] Thoreau and Hawthorne found Indian artifacts including arrowheads, spear points, and chisels. In 1640, James Blood, a wealthy settler from England, arrived and took title to 666 acres including the acreage where the Old Manse stands today. The Bloods were subsistence farmers who grew enough corn, rye, turnips, cabbage, onions and squash to last through long, cold New England winters. They planted an apple orchard so they could make their own cider, and kept pigs, goats, chickens, cows, and sheep. In 1769, the Bloods sold 22 acres to Reverend William Emerson, who began the construction of the present-day Manse. At this point the property was still a working farm. The Rev. William Emerson, chaplain to the Provincial Congress when it met at Concord in October 1774 and later a chaplain to the Continental Army, was known for his religious and political preaching. He was the first to answer the alarm bell in Concord that warned of the British Regulars’ approach. There is speculation as to whether he fought at the Battle on the Old North Bridge, but after the battle he joined the Continental army as a chaplain and died of “camp fever” en route home from Fort Ticonderoga, N.Y. Figure 2 – The Old Manse in a watercolor, Anon. Circa 1890 History 3-1 The Reverend William Emerson’s wife, Phoebe Emerson, remarried the Reverend Ezra Ripley in 1780. Ripley had been boarding at the Manse in one of the Attic chambers since 1778. By 1780, the Manse had evolved into a gentleman’s farm. Unlike previous owners who had farmed for subsistence, Ripley farmed as a pastime and made his living as a minister. The Manse had no shortage of esteemed residents. Reverend Ezra Ripley’s stepgrandson, Ralph Waldo Emerson, stayed there for a year in 1834. Ripley owned the property until his death in 1841, after which time the Manse was empty for a year. In July of 1842, Nathaniel and Sophia Hawthorne came from Boston to spend their honeymoon at the Manse, renting the Manse from Samuel Ripley (Ezra’s son) for the next three years. Hawthorne wrote short stories and essays while living at the Manse and many of them were published in Mosses from an Old Manse. Hawthorne christened the house with its epithet of “Manse,” alluding to the fact that a number of ministers had lived there. Manse is the Scottish term for a minister’s house. In 1845, Samuel Ripley wanted to return to his home so the Hawthorne’s returned to Salem. The house stayed in the Ripley family, passing to Sophia Ripley Thayer, and then to Sarah Thayer Ames. By 1900 the Old Manse was primarily a summer house for the extended Thayer and Ames families. In 1939, when Sarah Thayer Ames died, the property and furnishings were purchased by The Trustees of Reservations, at the family’s suggestion. The family felt strongly that the house and its history should be preserved in perpetuity. The Trustees opened the Old Manse to the public for guided tours, carrying on a tradition started by the family. The Old Manse was operated on a seasonal basis for many years. In 1945, six years after The Trustees acquired the property, the Manse boasted a visitation of 5,543 guests, a 30% rise over the previous year. By 1953, more than 14,000 people a year visited the Manse, and the admissions helped to support the organization. Laurence B. Fletcher, Executive Secretary for The Trustees from 1929-1958, initiated interpretation programs and a publication on Hawthorne at the Old Manse. In the early 1980s members of the Old Manse property committee, Martha Hamilton and Judy Keyes, developed the organization’s first collections management policy which guided much of the preservation work undertaken in the mid 1980s funded by the Massachusetts Historical Commission. The Old Manse was becoming a role model for other properties. The local committee continued to play a significant role in the management of the property. In the early 1990s, the committee, working with Trustees staff members and consultants, undertook a series of plans including a cultural landscape report, an interpretive plan, a furnishing plan, and a historic structure assessment. These documents guided the Manse for the next decade. The staff continued to be seasonal and consisted of a head hostess and tour guides. In 1996, a full-time historic site manager was hired. The committee undertook a major fundraising project in 1997-1998 to reconstruct the Shay Shed which had been attached to the house and woodshed. History 3-2 Because of its location, the Old Manse was under the jurisdiction of three different regions at various periods in its history as a Trustees property – the Southeast Region, the Northeast Region and the Central Region. With The Trustees growth in recent years, the Manse is now part of the Greater Boston Region. In 2005, the Old Manse Committee was reorganized to include the oversight of the Malcolm Preserve in Carlisle and the newly acquired Apthorp property in Concord. The committee name was changed to the Concord Area Properties Committee. History 3-3 Section 4: Cultural Resources 4.1 Introduction To look at the Old Manse today, one can see at a glance that this National Historic Landmark is a veritable goldmine of cultural resources. Herein lies elegant Georgian architecture, designed landscapes, working landscapes, outbuildings, stonewalls and an amazing collection of fine and decorative arts, archives, and archaeological artifacts within the Manse itself – all of which evoke a pastoral paradise along the banks of the Concord River and provide a means to explore the roots of American history. There are also several layers to examine beyond those things that the eye can see. This introduction lays out the way we look at this property from different angles, and allows us to fully explore the wonderful tapestry of cultural history that exists at the Old Manse. If by “cultural resources” we refer to anything that was a result of human activity, we must refer to everything from prehistoric and historic archaeological sites and the artifacts recovered from them to 18th century stone walls. In this section, we will explore the property’s collections and archives, historic structures, and cultural landscape features, as well as, and then examine significant threats to such resources as well as some significant opportunities. 4.2 Historic Structures The Old Manse The Manse, meaning home of a minister, was built about 1770 by the Rev. William Emerson, a Patriot, who served the Concord congregation for eleven years. He married Phoebe Bliss and built this house creating, as she wished, “boxes of rooms.” The architecture is grand for a minister but typical of Georgian structures of the period with five bays, clapboarding, double hung sash windows, two chimneys, and a gambrel roof. Changes occurred over the centuries during which the Emerson and Ripley families and their descendants lived at the Manse. These include an attic dormer and a bay window on the south side of the house which was added in 1875. From the west, the house has a rambling nature with dormers, a summer kitchen and woodshed. The house is of balloon construction and has approximately 3,000 square feet. Inside, the house has a central stair hall off of which are four rooms, each with a fireplace. The second floor plan is the same. Access to the attic is from a flight of stairs off the second floor hall. The first floor consists of a large and small parlor on each side of the front of the house behind which is a study (later, dining room) and a kitchen. The wide pine floor boards are painted. Both the stair hall and the small parlor have reproductions of the original 18th century wallpaper which was installed in the 1970s. The woodwork in the small parlor is Cultural Resources 4-1 painted rose, based on paint analysis of the original late 18th century color. The woodwork in the stair hall is paint grained (19th century) and was cleaned and conserved by Mary Lou Davis in 2007. The study/dining room has painted plaster walls and a small built-in china cupboard. The most significant aspect of the room is the etched window glass on the north and west sides inscribed by Nathaniel and Sophia Hawthorne. It should be noted that the Hawthornes used this room as their breakfast room and as Sophia Hawthorne’s artist studio. The kitchen fireplace is set up as it would have been in the late 18th/ early 19th century. The walls have a chevron painted design. A back stair case leads up from the kitchen to the second floor nursery and the attic. The second floor has two front bedrooms – the Emerson bedroom on the southeast and the Hawthorne bedroom on the northeast. Paint analysis has been undertaken in the Hawthorne bedroom and some of the 18th century wallpaper remains in the closet. A pair of the original interior shutters also exists in this room. The Emerson bedroom opens into the nursery on the southwest corner of the house. The latter room is not interpreted currently. The room on the northwest corner was used by Nathaniel Hawthorne as his study and still has his crudely made ratchet desk against the fireplace wall. As in the room below, the Hawthornes etched the windowpanes in this room. Family legend has it that this was the room in which Phoebe Emerson and her children observed the battle of April 19, 1775. The woodwork in this room has had paint analysis, and it was repainted in the Hawthorne colors (a gray green) in 2006. Figure 3 – The Study Cultural Resources 4-2 This “third floor” of the house consists of five rooms and a back stairs leading down into the kitchen. The bedrooms were used by family members, students, and visiting clerics. The room on the north side has pencil sketches drawn by the American artist Edward Simmons. The large dormered bedroom on the front of the house has remnants of 19th century wallpaper and border. The so-called Saints’ Chamber on the south side of the house has a fireplace and the finest woodwork on this floor. The woodwork and plaster surrounding the fireplace have 19th century graffiti, including that of Nathaniel Hawthorne. The attic has recently been opened for tours, by appointment. Boathouse The boathouse on the banks of the Concord River was constructed in 2001. This shingle and stone structure was based on photographs of a late 19th century boathouse used by the Ripley family. John Boardman of Concord built the structure and used the rocks found nearby as the foundation for the boathouse. The boathouse has a dock adjacent to it which is used by canoeists and kayakers on the river who wish to visit the property. Shay shed and wood shed The wood shed, attached to the main house, has served as the visitor welcome area for ticketing and a museum shop for many years. Visitors must exit the tour through the shop which has enhanced the revenue stream. In 1998, the Shay Shed was completed. The shed, like the boathouse, was based on historic photographs and documentation and is a replica of what was there originally. In the 19th century, the shed was used to hold small carriages for the family. The building was designed to provide a staff office for the site manager, meeting space for staff and volunteers, a small kitchen and rest room with composting toilet, and storage on the second floor for the Manse’s significant collection of books, primarily the theological libraries of the Emerson and Ripley families. Today, it provides office and meeting space for staff and volunteers. Barn foundation At the time the Shay Shed was constructed, an archaeological dig was conducted by UMass Boston. The dig encompassed the area covered by the shed and its outlying areas. At the same time, a dig was undertaken on the site of the original barn. The barn burned in the early 20th century. The barn foundation that exists today is a modern, symbolic construction to identify the location of the structure. It is hoped that The Trustees will be able to reconstruct a similar barn at some point. Cultural Resources 4-3 Figure 4 – The barn foundation (Foreground) with the Shay Shed at the rear of the Old Manse 4.2.1 Current Condition The Manse is in good structural condition. In the 1990s the Manse received funds from the Massachusetts Historical Commission to repair sills in the kitchen and summer kitchen and to re-glaze the windows. In 2006 and 2007 several capital improvements were made including a new cedar shake roof on the main house, re-pointing of chimneys, and a new furnace in the main house. An exterior historic paint color analysis was completed in 2010 and the report provides detailed information for the color chosen, a gray/brown. The full report is on file at The Old Manse and at the Archives & Research Center. The entire house exterior is scheduled to be painted by the end of 2010. Funding is in place to install an exterior Nightscapes lighting system to light the avenue and path to the house. Work is expected to be complete by fall 2010. 4.2.2 Routine Maintenance Identifying all of the routine maintenance needs is extremely important to guard against the creation of deferred maintenance and the rapid deterioration of building systems. The Manse has one part-time maintenance person and also relies on staff from the Neponset Unit and the Greater Boston Region to assist with building and landscaping maintenance. One of the challenges at the Manse is pests. Each year an inspection is conducted by Waltham Pest Management. In 2007 there was evidence of termite activity along the front façade of the woodshed. This will be addressed in summer 2008. A review of electrical systems should be undertaken as well as HVAC systems in the Shay Shed. Cultural Resources 4-4 4.2.3 Capital Renewal When creating a management plan, it is important to proactively plan for the renewal of building systems. The rule of thumb for building a reserve to pay for renewal needs is to set aside annually 2% of the total building replacement value. In the case of the Old Manse, the total replacement cost of the main building, Shay shed and boathouse is $775,400. At 2%, the renewal costs should be approximately $15,508 per year. This figure assumes that all building systems were recently renewed and does not include infrastructure renewal associated with site improvements. 4.3 Collections and Archives The collections at the Old Manse are eclectic and represent two and a half centuries of use by the Emerson and Ripley families as well as the Hawthornes during their tenure at the Manse. One of the most important things about the Old Manse’s collections is that they are original to the house with the exception of about a half dozen items which have been donated in the last 15 years. The collections were part of the purchase by The Trustees from the Ames family in 1939. This is especially important to the interpretation of the house and adds to the historic significance of the furnishings. Collections received in the last 15 years consist mostly of small oil paintings and prints of the Manse as well as a lock of Una Hawthorne’s hair. 4.3.1 Fine and Decorative Arts Furnishings include several pieces of 18th century furniture acquired by the Rev. William Emerson and his wife Phoebe. Two of the most important are the secretary and tall case clock in the present dining room. Another important early piece is a Jacobean style day bed belonging to Phoebe Emerson. Other furniture includes both 18th and 19th century American pieces – chairs, tables, sofas, desks, beds, and dressers. The Ripley family’s 1865 cross strung rosewood piano is still in the large parlor. There is an extensive print collection, mostly of religious subjects. Fine art includes landscape paintings, portraits, including one painted by American artist Edward Simmons, and religious subjects. 4.3.2 Archives Perhaps the most significant aspect of the collections is the book, manuscript and archival collection. The books represent the theological libraries of the Revs. Emerson and Ripley with volumes dating back to the 16th century as well as books owned and read by other members of the extended family. In addition to photographs, sermons and other printed materials, there is a herbarium consisting of approximately 150 botanical specimens gathered by Sarah Bradford Ripley in the early 19th century. 4.3.3 Archaeology At the time of the Shay shed construction an extensive dig was undertaken by a professor and students at U Mass, Boston. The report and several thousand artifacts were returned to the Manse after being cleaned and catalogued. These are presently stored at the ARC. Cultural Resources 4-5 4.3.4 Collections Care and Management Collections management encompasses the physical care and control of the historic artifacts and the recording and dissemination of information about the artifacts. Collections management includes security, protection from light and humidity, object handling, inventory, acquisitions, loans, deaccessioning, cleaning, cataloguing, data entry, and other tasks. As with many historic house museums, collections management practices at the Old Manse have steadily improved over the years. When first acquired by The Trustees, the main house’s contents were generally well protected. But by today’s standards, collections management was not a top priority. In part, this was because it was clearly a family home through 1939, and perhaps did not yet have the aura of a Mt. Vernon or Monticello. Also, The Trustees did not have professional museum staff for many years. The Trustees’ Standing Committee passed a Collections Policy (1998, rev. 2003)1 that codified professional museum standards for The Trustees’ historic houses. The goal is to preserve each historic house and its contents in perpetuity for future generations. However, The Trustees does not carry fine arts insurance on its historic collections. Thus, paying for conservation after a fire or flood would be a significant challenge. Collections care involves more than preventing visitors from sitting on the furniture, lighting fires, and from spilling cookie crumbs on the carpets. At the Manse, as at any historic house, objects are dusted (dust is abrasive, holds moisture, and attracts insects) and cleaned (e.g., removing tarnish from silver and brass). To lessen the damage that light can cause to objects made of organic materials, there are UV filters and bamboo shades on the windows. The house has intrusion and smoke detectors to help prevent theft and fire damage. Objects that are not on view need to be properly stored and many of these items are being sent to the ARC. Unlike The Trustees’ other historic houses, the Manse is not “put to bed” during the winter months as there are group tours year round. This causes additional wear and tear on the collections, and staff should be especially vigilant regarding historic housekeeping and monitoring object conditions. In addition to physically caring for its collections, museums have the responsibility of cataloguing each object. This involves a detailed physical description, a history of ownership (provenance), its legal status, and the assigning of a unique accession/catalog number. Even more important, a museum should make that information available to the public and to scholars via exhibits, tours, programs, lectures, etc. The Manse’s collections have been inventoried, photographed, and catalogued, and there is extensive historic photographic documentation. From 2006-2008, two volunteers, Henri Holkamp and Mona Lambert, worked to bring the collections catalogue to professional museum standards. The collections are part of The Trustees’ statewide Past Perfect database. 1 See TTOR Historic House Interiors Policy (2003). Cultural Resources 4-6 4.3.5 Conservation and Restoration Beyond the day-to-day preventative measures described under Collections Management, the collections sometimes require additional care. All conservation, restoration, and reproduction work is done to the highest possible standards. The Trustees strives to use its historic buildings, landscapes, and collections to connect visitors to the past and to each special place. This is a constant struggle: we want to retain the original look and meaning of the buildings, landscapes and objects, but time and nature are against us. Landscapes have plants that constantly grow, or are invaded by exotic species. Historic houses are filled with objects that will, despite our best efforts, decay or rust or get broken. The challenge is to find a balance between the desire to keep all the original parts of the Manse and the need to restore elements, or even replace with reproductions. A good example is the reproduction wallpaper. An ongoing challenge is to preserve the objects inside a house that has little climate control. We have taken practical measures, such as light-blocking window shades that are closed whenever possible and UV filters installed on each window. We open some windows and doors in the summer to let in fresh air, but this also brings in dust and humidity. The Manse uses data loggers to track temperature and humidity. Because there has been a recent mold problem with some paintings in the collections, Trustees staff installed portable dehumidifiers for the 2008 season. Portable fans are also used during the hot summer season. During the winter the heat, an oil fired hot air system, is kept at 55 degrees. The Manse receives approximately $2,200 annually from a small collections endowment to conserve pieces in the collection. Over the last several years, prints and paintings have been conserved as well as selected pieces of furniture. The funds have also been used to clean and conserve the paint grained woodwork, to install UV film on windows, and to conduct paint analysis. 4.3.6 Collections Use and Research The collections are used by staff to interpret and restore the Old manse. Original photographs and documents in the archives give depth to the guided tours. Photographs are invaluable for restoration projects. The museum shop is stocked with items inspired by the collections, allowing The Trustees to earn some income and visitors to have a memento of their visit. Numerous books have been published on the inhabitants of the Manse including Nathaniel Hawthorne, the Peabody sisters, Ralph Waldo Emerson, Mary Moody Emerson, Sarah Alden Bradford Ripley, foremost among them. Scholars and authors frequently use the Manse and its collections for their research in compiling these volumes. As the Manse’s collections become more available and known (i.e., on the Internet), we expect the collections to be used more frequently. Cultural Resources 4-7 4.4 The Cultural Landscape Considering the Old Manse’s cultural landscape as place (lieu) provides rich interpretive programmatic, and preservation possibilities, despite the fact that until recently American social science devalued the concept of lieu, which it dismissed as parochial and local, unsuitable as a ‘structuring or mediating context for social relations’. 2 However, if the Old Manse’s lieu as a cognitive representation, a humanized space created over time by memory, language, and meaning inferred from the surrounding environment, it follows that the Old Manse’s physical milieu is constituted by the socially determined spatial structure we refer to as landscape (paysage). Paysage et Les Lieux de Mémôire What people make of their places is closely connected to what they make of themselves as members of society and inhabitants of earth, and while the two activities may be separable in principle, they are deeply joined in practice. If place making is a way of constructing the past, a venerable means of doing human history, it is also a way of constructing social conditions, and in the process, social and personal identities. We are in a sense, the place-worlds we imagine. Keith Basso, Wisdom Sits in Places. The Old Manse’s physical landscape bears much evidence of human habitation and political, cultural, and economic activity. Indeed, there are few cultural landscapes or lieux in the United States as suggestive of the past and diverse social relationships. Accordingly when we link lieu with paysage, we can read codes embedded in the landscape, along with the social and personal identities once marginalized by modernity’s devaluation of place.3 It is of little surprise that Ralph Waldo Emerson wrote Nature at this particular bucolic lieu et paysage. Nathaniel Hawthorne described it vividly in 1843, noting how the Concord River slumbered between broad meadow prairies at this point, as it kissed the long grass, bathed elder bush boughs, and the roots of elm, ash and maple trees. We can take this one step further when discussing the complex and changing social relations between Manse inhabitants and visitors such as Emerson, Ripley, Hawthorne, Thoreau, and Fuller. Preserving and presenting this place’s preeminent and pastoral past is a challenging task, as processes of change over time are inevitable. Indeed, as Hawthorne prepared to leave the Old Manse in 1845, he despaired of the ‘discordant renovations’ that ‘vexed’ the 2 John A. Agnew, ‘The Devaluation of Place in Social Science’, in John A. Agnew and James S. Duncan, The Power of Place: Bringing Together Geographical and Sociological Imaginations (Boston, MA: Unwin Hyman, 1989), 9–29. 3 Yi Fu Tuan, Space and Place: The Perspective of Experience (Minneapolis, MN: University of Minnesota Press, 1977); Edward Relph, Place and Placelessness (London: Pion, 1976), 30–31; Vincent Berdoulay, ‘Place, Meaning, and Discourse in French Language Geography’, in Agnew and Duncan, eds., Power of Place, 124–36. Cultural Resources 4-8 place’s antiquity. The painting of exterior walls, after workers had cleared moss and woodbine from them, was tantamount to rouging a grandmother’s cheeks. 4 Numerous changes preceded and followed the ones regretted by Hawthorne, such as Ripley’s planting of an orchard, Thoreau’s sowing of a vegetable garden, the addition of a grape arbor, the sale of contiguous property, the establishment of a school for young men and ladies, the abandonment of the house in winter months, and the burning of the Manse barn. In 1939, the Ames family sold the house and lands to The Trustees. More recently, The Trustees has made changes to the barn foundation, reconstructed a 19th century boathouse, and rebuilt the Shay shed. Change over time is also open to radical and misleading reinterpretations. For example, postmodern theorists posit that periodic economic and social change compresses time and space, causing cultural waves that can reshape language, art, history, and memory. This process culminates in the creation of a ‘memory industry’ that preserves and commemorates the rapidly disappearing past in ‘symbolic and functional’ lieux such as the Old Manse. History and meaning is thus crystallized in archives, museums, and memorials. Whilst preserving the past, these places of memory (les lieux de mémoire) possess the potential to alter that past. For Pierre Nora, les lieux de mémoire exist only because of ‘their capacity for metamorphosis, or an endless recycling of their meaning and an unpredictable proliferation of their ramifications’. 5 This subsection lays the groundwork for a plan to explore metamorphoses and recycling processes, and to read the codes embedded in the Old Manse’s rich landscape. In this way, we can preserve and promote place and personal identities within this most intimate of cultural and physical landscapes. It engages post-modern theory to analyze growth and change in the cultural landscape in the context of les lieux de mémoire in order to construct educational programs, inform casual visitors, and provide a framework for preservation, building and maintenance efforts. An ideal way to reveal and interpret landscape codes is to conduct topographical, historic and cultural tours of the Old Manse’s terrain and surroundings. In the summer of 2008, we introduced a guided landscape tour, which replaced a self-guided tour by brochure that The Trustees had produced in the late 1990s. We offer the guided tour not only to college and high school groups, but also to individuals as a contextual introduction to the house tour, and to those who show a deep interest in the wider subjects discussed during house tours. It has been a great success, and we will expand and build upon the basic structure set in 4 Nathaniel Hawthorne, Mosses From an Old Manse, 9, 39-40. Doreen Massey, Divisions of Labour: Social Structures and the Geography of Production (New York: Routledge, 1995); Edward W. Soja, Postmodern Geographies: The Reassertion of Space in Critical Social Theory (London: Verso, 1989); David Harvey, The Conditions of Postmodernity: An Enquiry into the Origins of Cultural Change (Cambridge: Basil Blackwell, 1989); Michael Kammen, Mystic Chords of Memory: The Transformation of Tradition in American Culture (New York: Vintage Books, 1993); John. B. Jackson, The Necessity for Ruins, and Other Topics (Amherst, MA: University of Massachusetts Press, 1980); David Lowenthal, ‘Past Time, Present Place: Landscape and Memory’, Geographical Review 65 (1976): 1–36; Pierre Nora, ‘Between Memory and History: Les Lieux de Mémoire’, Representations 26 (1989): 19. 5 Cultural Resources 4-9 place. What follows is a truncated version of that tour, in which we link and analyze lieu and paysage. Geographical surveys maps, landscape paintings, photographs, and prints are ideal sources when interpreting, comparing and contrasting the cultural landscape. With these in hand, the tour of this lieux de memoire begins at the barn foundation, at the very spot where Amos Doolittle drew his famous print of the 1775 altercation between the Regulars and Minutemen. This location also provides the opportunity to discuss the settlement of Concord, and of this specific location by Englishman William Blood in 1654. Figure 5 -Amos Doolittle Print, 1775 This print provides a view of the landscape during the tenure of the Reverend William Emerson. It also enables students, and lay viewers to understand processes of deforestation, and tree re-growth over time, as foliage virtually conceals the same view of the bridge today. Moreover, this view also reveals the type of pasture and meadow in existence at the time. The tour continues with reading excerpts from Hawthorne’s description of the Manse orchard in 1843 while viewing a circa 1885 image of the orchard, looking towards the Concord River valley. The group then walks through the replanted orchard, towards the socalled Hawthorne rock, midway between the river and the house. Here we have the opportunity to discuss rock formations, and to highlight a specific cultural aspect: romance -- as Nathaniel Hawthorne often sat here with his wife Sophia. With this in mind, we have exploited the social identity of the aspect of lieu by holding wedding ceremonies here. The ministers, the bride and groom are offered landscape tours prior to the ceremony, and most take advantage of the opportunity. Cultural Resources 4-10 Landscape tourists walk on to the boathouse, and landing dock. The latter provides a fine view of the Old North Bridge, and enables a discussion about why the Reverend Ripley destroyed the original iconic structure in 1790. Furthermore, this location provides a vantage point to look over at the North Field, and to discuss the archeological investigations in that location that revealed Algonquin occupation for millennia prior European settlement. Figure 6 - Orchard View Circa 1885 Figure 7 - Old Manse Boathouse Circa 1895 Cultural Resources 4-11 The tour continues to the Thoreau Garden, and provides opportunities to discuss horticultural techniques, now and then. Also, at this point it is possible to view the hill located across Monument Street, which was once part of the Emerson/Ripley farm. It was here that Ralph Waldo Emerson sat whilst he composed notes for Nature. The anonymous landscape view, circa 1850 provides a view of this hill, looking across from the other side of the Concord River. This prospect reveals that the hill was a pasture then, providing a comparison with its forested condition today. Figure 8 - Landscape View Detail, Circa 1850 (Concord Library Collection) Suggestions for further reading: William Hoskins, The Making of the English Landscape (History, geography, environment) Donald W. Meinig, The Interpretation of Ordinary Landscapes (Interaction of culture and landscape) Yi Fu Tuan, Space and Place, The Perspective of Experience (Sacred versus "biased" space, mythical space and place, time in experiential space, and cultural attachments to space) Yi Fu Tuan Topophilia, A Study of Environmental Perceptions, Attitudes and Values. (Philosophical reflections of man in his environment, and upon the aesthetics of environments) Cultural Resources 4-12 4.5 • • • • • • 4.6 • • • • • Significant Threats to Cultural Resources Fire. Old wooden buildings are at great risk from fire, either accidental (faulty wiring, tipped over lamp) or deliberate. Even if the fire is not catastrophic, the resulting water and smoke damage would require expensive conservation of the artifacts. Theft and Vandalism. The Old Manse is filled with valuable antiques. Several years ago a number of objects were stolen. Fortunately, they were later recovered. Thefts can be perpetrated by visitors taking “souvenirs” while on a tour, thieves breaking in at night, or by unscrupulous staff or volunteers. Water and Wind. Violent thunderstorms, blizzards, and the occasional river flood are all components of the weather in Concord. Buildings and their contents are thus at risk from water, falling trees, and the like. Agents of deterioration. High/fluctuating relative humidity, high temperatures; light, careless handling, and pests (e.g. mice, powder post beetles) all pose threats to artifacts. Missed opportunities. As years pass, opportunities for oral histories from family and staff who knew the Manse long ago are lost. Wear and tear on tours due to high visitation and bus tours. Object conditions should be monitored and visitation limited if deemed necessary. Significant Opportunities Continue to expand the use of the site, including collections and archives to inform and illustrate interpretive themes for the Manse, thus diversifying its offerings. Conduct additional research to expand knowledge of family and others who lived at the Manse throughout the decades. Continue to preserve, and restore when necessary, the interiors of the Manse and its landscape to reflect its 240-year history. Secure fine arts insurance for the collections. Continue systematic collections conservation. Cultural Resources 4-13 Section 5: Natural Resources 5.1 Introduction and Methods The purpose of this section is to describe the natural resources that characterize the reservation and to describe the significance of and the threats to these resources. This section establishes the foundation for the recommended natural resource management actions found in Section 10. The natural resource descriptions in this section were based on existing information in Trustees files and a field survey conducted during the summer of 2007.6 Natural resources decisions must be made in conjunction with cultural landscape decisions. 5.2 Overview of the Natural Landscape While this section describes the ecological features of the landscape surrounding the Old Manse, it is worth noting that land use by humans has greatly influenced both species composition and existing habitats found at the reservation today. Therefore, the Old Manse is both a cultural and a natural landscape. The majority of the nine acres comprising the reservation is maintained through active management as an open landscape important for the historical setting of the Old Manse. The area around the house is maintained as lawn and includes a vegetable garden planted with heirloom varieties, a perennial garden and an orchard of antique apple varieties. Large shade trees are scattered throughout the property and line the entrance drive. The small field is mowed annually late in the season, and occasionally as needed for special events, and is dominated by native warm-season grasses. The riverbank and adjacent floodplain support species adapted to fluctuating water levels, including some very old swamp white oaks. Exotic and invasive plants are common throughout and dominate the area around the house and the woodlands adjacent to the reservation. 5.3 Regional Context and Open Space Setting The Old Manse is located along the Concord River within a matrix of extensive protected lands and large residential lots linked by the Concord River (Map 5-1). The Town Center of Concord is less than one mile away. The Minute Man National Historical Park surrounds the reservation7 and the Great Meadows National Wildlife Refuge’s Concord Division (1,542 acres) is a half-mile downstream. The extensive forests of Estabrook Woods are approximately one mile to the north. Open fields and marshes are common locally, especially within the National Park and the Wildlife Refuge. 6 7 This survey was a one day visit on 8/24/2007 to assess community types and obvious threats. The majority of the Park’s 967 acres occur to the east of the Old Manse. Natural Resources 5- 1 Map 5-1 Natural Resources 5- 2 5.4 Natural Heritage and Other Designations Natural Heritage The entire reservation is designated Priority Habitat by the Massachusetts Natural Heritage and Endangered Species Program (MNHESP). As a result, activities on the reservation may be subject to MNHESP review per the Massachusetts Endangered Species Act (MESA). The reservation is also within a large area along the Concord and Assabet Rivers that is designated as Core Habitat for Small-River Floodplain Forest (a priority community type in Massachusetts) and a host of rare plants, birds, amphibians, reptiles and migratory bird habitat.8 Important Bird Area The reservation falls within the Sudbury/Concord River Valley Important Bird Area (IBA) as designated by the Massachusetts Audubon Society.9 This IBA is 12,500 acres in size and provides important habitat for marsh- and grassland-nesting birds, and contains significant populations of migrating waterfowl and shorebirds. Wild and Scenic River An eight-mile section of the Concord River, from its confluence with the Sudbury and Assabet Rivers to Route 3 in Billerica, was designated a Wild and Scenic River in 1999. This portion of the River, together with sections of the Sudbury and Assabet Rivers, received designation for the river’s “outstanding ecology, history, scenery, recreational values, and place in American literature.” A Sudbury, Assabet and Concord River Conservation Plan has been developed to guide the rivers’ management. “The Conservation Plan relies on local and private initiatives to protect the river segments through local zoning and land use controls. The SuAsCo River Stewardship Council has primary responsibility for implementation of the conservation plan.” 5.5 Watershed Setting10, 11 The Old Manse property borders the Concord River and includes more than 400 feet of riverfront and floodplain forest. The Concord River basin includes the Sudbury and Assabet Rivers and drains 398 square miles in both Middlesex and Worcester Counties. Topography in the basin is flat to rolling with elevations ranging from about 480 feet near the headwaters to 50 feet where the Concord River empties into the Merrimack River at Lowell. The Concord is a low-gradient and slow-moving river, dropping an average of five feet per mile. The basin includes part or all of 36 municipalities, some densely populated while others remain relatively undeveloped. More than 365,000 people reside within the watershed. 8 Massachusetts Natural Heritage and Endangered Species Program, 2004, BioMap and Living Waters: Guiding Land Conservation for Biodiversity in Massachusetts, Core Habitats for Concord. 9 http://www.massaudubon.org/Birds_&_Beyond/IBAs/site_summary.php?getsite=51 10 USGS webpage http://ma.water.usgs.gov/basins/concord.htm 11 http://www.mass.gov/envir/water/suasco/suasco.htm Natural Resources 5- 3 5.6 Geology and Soils12 Melt water flowing from retreating glaciers more than 10,000 years ago deposited sandy soils along what is, today, the Concord River. Most of the reservation- including the area around the house, gardens and field- is covered in Deerfield Loamy sand with 0-3% slope. This soil is moderately well-drained and groundwater is 18-36 inches below the surface on average, though the depth is variable and fluctuates throughout the site. Wareham loamy fine sand with 0-5% slope occur in a narrow band along the river’s edge. These soils are poorly drained as groundwater is at or near the surface (0-6 inches). The small floodplain forest at the reservation is underlain by Saco mucky silt loam. This soil formed from silt and other material deposited by the river post-glaciation, and is regularly flooded. 5.7 Climate13 The Concord area experiences a moderate climate, similar to other areas of eastern and central Massachusetts: • • • 5.8 Mean annual precipitation: 45 to 54 inches Mean annual air temperature: 43 to 54 degrees F Frost-free period: 145 to 240 days Natural Community Types With the exception of the floodplain forest, the Old Manse is a cultural landscape that is actively managed to depict a mid-19th century home and landscape. Roughly half of the property’s nine acres are cultural grassland; the other half is developed and includes the house, gardens, parking area and associated landscaping. Edge is abundant and roadways, hedgerows and the Concord River frame most of the property. While physical and biological processes have helped shape these communities, land use history has been the driving force responsible for the communities present today. The reservation has been shaped by hundreds of years of residential and agricultural use, reflected by the abundance of stone walls, foundations, exotic plants, ancient landscape trees, fields, the Old Manse itself, and adjacent structures associated with this country’s early fight for independence (e.g., Old North Bridge). Three community types were identified at the Old Manse during a survey completed in 2007 Descriptions of plant community types on the reservation follow where possible, the Massachusetts Natural Heritage Program’s classification.14 A ranking system prioritizes 12 http://websoilsurvey.nrcs.usda.gov/app/WebSoilSurvey.aspx http://websoilsurvey.nrcs.usda.gov/app/WebSoilSurvey.aspx 14 Swain, Patricia C., and Jennifer B. Kearsley, 2000. Classification of the Natural Communities of Massachusetts. Natural Heritage & Endangered Species Program, Massachusetts Division of Fisheries and Wildlife, Westborough, MA. (Note: 13 Natural Resources 5- 4 communities based on their rarity and degree of threat within the state; rankings are expressed here as S1- S5. S1 community types receive the highest priority for protection, while S5 communities are those that are regarded as demonstrably secure. MNHESP considers any community type with a state-rank of S1-S3 or any exemplary example of a S4 or S5 community type as a "Natural Community Type for Priority Protection." One priority community type (Small River Floodplain Forest – S2) was identified on the reservation during the plant community survey. Cultural Grassland (no S-rank): The northern half of the property includes a field that is maintained by annual mowing. Little bluestem (Schizachyrium scoparium) is dominant. Other plants include purple love grass (Eragrostis spectabilis), big bluestem (Andropogon gerardii), common milkweed (Asclepias syriaca) and red clover (Trifolium pretense). Black swallowwort (Cynanchum louiseae) is abundant and covers up to 50% of the southern half of the field and is scattered throughout the remainder. Panicled tick trefoil (Desmodium paniculatum) is an uncommon wildflower. Its magenta flower spikes contrast with the browns of the warmseason grasses in late summer. Although relatively flat and dry, the northern end of the field contains a slight depression where water accumulates at or near the surface. Path rush (Juncus tenuis), flat-stemmed panic-grass (Panicum rigidulum) and sedges dominate this depression. A few old apple trees occur along the southern edge of the field, suggesting the area may have once been an orchard. Landscaped/Developed Area:15 Much of the area around the Old Manse is maintained as lawn, gardens, orchards, parking area and/or paths. Exotic plants dominate this area; lilacs, hostas, and lily-of-the-valley (Convallaria majalis) are common foundation plantings and gill-over-the-ground (Glechoma hederacea) is abundant in the lawn. Few native plants occur within this area. A few white wood asters (Aster divaricatus) commingle with the foundation plantings and a few sugar maples and white ash serve as shade trees and line the entrance drive. Exotic invasive species are common but the regular mowing and stewardship of gardens and plantings mostly prevent the invasive species from dominating. Small-River Floodplain Forest (S2), including Riverbank: The Old Manse includes one acre of floodplain forest, part of the Concord River’s extensive floodplain and riverbank ecosystem. This community may have developed and/or increased its extent as a result of downstream damming in the distant past. Scattered silver maples and green ash (Fraxinus pennsylvanica) dominate this community. Silky dogwood, ash saplings, false nettle (Boehmeria cylindrical), sensitive fern and fox grape are common understory species. Buttonbush and purple loosestrife are dominant where the tree canopy is open (e.g., near the river channel). Large silver maples, basswoods and a few very old swamp white oaks, all of which were likely planted, grow along the riverbank. A few small river birches (Betula nigra) also grow along the riverbank between the Old North Bridge and the Boathouse. This community is influenced 15 Natural plant community types that match NHESP’s classification are capitalized in the text; those plant communities not matching NHESP’s classification are identified in lower case only.) Not a MNHESP community type. Natural Resources 5- 5 by fluctuating seasonal water levels; floodplain species are adapted to spring flooding followed by summer drying. This seasonal rhythm of flooding also excludes other species of trees and plants that would normally serve as competitors. The riverbank is used both as a canoe landing and by visitors wishing to explore the river’s edge. As a result, the vegetation has been trampled exposing bare soil that is both compacted and eroded, especially near the waters edge. In 2002 native wetland shrubs were planted along the riverbank in an effort at restoration. Shrubs planted included highbush blueberry, sweet pepperbush, winterberry holly, and dogwood. Many of these shrubs have died or are in poor health due to continued use by visitors, ongoing management (e.g., bank is maintained as lawn), and dense shade. Furthermore, black swallowwort, an exotic invasive vine, is invading the riverbank area and will further impact restoration efforts. Efforts to restore this area should include greater emphasis on restricting/managing visitor use and on controlling exotic invasive species. Native plants such as river birch, grasses, sedges, and wildflowers will colonize readily if visitor use is controlled. 5.9 Wildlife The reservation is generally too small to provide significant habitats or support viable wildlife populations. However, many common species of birds, mammals, reptiles and amphibians can be found at the reservation and provide visitors with ample wildlife viewing opportunities. In addition, the communities at the Old Manse- especially the riparian and aquatic habitats and the field- provide habitat for many invertebrate species. At least 70 species of birds, 12 species of fish, and more than 30 species of reptiles and amphibians have been documented at the adjacent Minute Man National Historical Park. (MIMA)16 Wide-ranging species such as coyote, fox and fisher are also regularly observed, which attests to the area’s habitat diversity and the Old Manse’s proximity to an extensive network of protected lands. It also illustrates the adaptability of some species to coexist, and even prosper, in areas shared with humans. However, some wildlife can be pests and pose management challenges to the Old Manse and its landscape. For example, deer routinely browse in the vegetable garden and voles girdle the bark of fruit trees in the winter. 5.9.1 Rare Species Despite its small size, the reservation does provide habitat for rare species. Umber shadow dragon, a Species of Special Concern in Massachusetts, has been documented in the Concord River near the Old Manse and, as a result, all of the reservation is designated by MNHESP as priority habitat. This elusive and rare dragonfly is active for only a short time after dusk and, as a nymph, prefers aquatic habitat relatively free of vegetation. Adults will utilize nearby vegetated and upland habitats for foraging and evading predators. Threats to this species include silting of aquatic habitat, water pollution and eutrophication. At the Old Manse, appropriate larval habitat may exist along the riverbank area and adults may use the field and floodplain forest for foraging and cover. 16 http://www.nps.gov/mima/naturescience/animals.htm. Natural Resources 5- 6 A leopard frog was observed in the lawn along the woodland edge near the floodplain forest in August 2007. Northern leopard frog is a “watch-list” species in Massachusetts. This frog prefers fields and meadows near the lakes, ponds and rivers in which it breeds. A few river birches grow along the riverbank. This watch-list species is primarily restricted to the Merrimack River watershed in Massachusetts where it grows in floodplain forests and other seasonally wet areas (e.g., vernal pools). The saplings at the Old Manse are susceptible to trampling and other damage from visitors accessing the riverbank. Although this species can be common in appropriate habitat, its limited geographical distribution in Massachusetts is responsible for its watch-list designation. This species and its cultivars are widely planted for landscaping. 5.10 Summary of Significant Natural Resources • • • Floodplain forest and riverbank along the Concord River. Small River Floodplain Forest is a designated Priority Community Type by MNHESP and riparian habitat provides continuity to the habitat corridor along the river and habitat for rare species. Rare species habitat. The reservation is designated Priority Habitat for a rare species of dragonfly and at least two watch-list species have been documented on the reservation. Landscape context. Although small in area, the Old Manse is part of an extensive network of protected lands and significant habitats. It is located at the intersection of several large protected areas including the Minute Man National Historical Park, Great Meadows National Wildlife Refuge and Estabrook Woods. This context allows species, including rare species, to occur on the reservation when ordinarily they would not be found on such a small area. Management within the reservation needs to be mindful of potential impacts that may be felt off of the reservation (e.g., water quality impacts to the Concord River). 5.11 Significant Threats to Natural Resources Invasive species: Exotic invasive plants are abundant within both the reservation and surrounding lands. The adjacent woodland to the east of the property is dominated by invasive species. Indeed, native plants are the exception in this woodland; many of the same invasive species are growing along the stone wall in the adjacent area of the reservation. The canopy in this area is dominated by black locust and the understory includes shrub honeysuckle (Lonicera sp.), crab apple, privet (L. sp.), garlic mustard, Japanese knotweed, common and glossy buckthorn, black swallowwort, and five-leaved acanthopanax (Acanthopanax sieboldianus). Black swallowwort is invading the riverbank and cultural grassland- where it currently dominates the southern half of the field- and is threatening native species and grassland habitat. Swallowwort is especially aggressive and difficult to control and eradicate; but left uncontrolled, it will transform the aesthetics of Natural Resources 5- 7 this area, out-compete native plants and invade the adjacent landscaped area. Purple loosestrife is abundant along the river and floodplain. Purple loosestrife beetles (Galerucella sp.) were released by the US Fish & Wildlife Service at Great Meadows National Wildlife Refuge and are now established in the watershed. Once established, these beetles disperse readily and, in the future, they should colonize the purple loosestrife at the Old Manse. Due to the abundance of invasive species at the Old Manse, control efforts should focus on the floodplain forest and riverbank areas, the eradication of swallowwort, and on early detection of and rapid response to new invaders. In 2008 the Asian longhorned beetle was discovered in Worcester, MA. This large exotic is destructive to a host of hardwood trees including all the native maples and birch. Eradication efforts are underway and as of yet it has not been confirmed outside the Worcester area. The emerald ash borer is another exotic insect to be watching for. In 2009 the borer was reported in western New York and it is expected to continue to work its way east. This bright green beetle feeds exclusively on ash trees and no ash species is resistant. Tree management and preservation should consider these invasive species at the Old Manse. Intense visitor use is impacting the landscape. Upwards of 100,000 visitors are believed to visit the Old Manse landscape each year, resulting in loss of vegetation, soil compaction, and erosion along the riverbank. Similarly, but of less concern ecologically, visitors wear paths in the lawn, designed landscapes and fields. Climate change poses a new type and scale of threat to natural areas. The impacts of global climate change will be felt throughout all of The Trustees’ properties but at varying degrees. Global warming has the potential to significantly alter the ecosystems and natural resources of Massachusetts in future decades through accelerating rates of sea level rise, increases in storm frequency and intensity and changing floras and faunas due to a milder climate. While solutions to these problems typically lay beyond the scope of our management, addressing potential impacts during the planning process may help avoid problems in the future. For example, implementing a program of early detection and rapid response to new exotic invasive species will reduce the potential for these species becoming established. River dynamics may also change. Predictions for more frequent and extreme precipitation events combined with seasonal droughts will likely result in extreme water level fluctuations in the Concord River. Diseases also threaten trees at the Old Manse. In particular, ash decline is the greatest threat currently. This disease, also known as ash yellow, is caused by a phytoplasma – a specialized bacteria. There is no cure but healthy ash trees may be less susceptible. Natural Resources 5- 8 5.12 Summary of Significant Opportunities The riverbank vegetation is being trampled leading to soil compaction and erosion. Efforts to control visitation in this area will allow plants to grow, stopping soil erosion. The Old Manse is an ideal location to engage visitors on “green” landscape management. Efforts to reduce the frequency of mowing, plant selection and fertilization methods can all be explained. Recommendations: • Restore riverbank • Invasive plant control (swallowwort) • Mow field annually in early June. • keep mower blade height on high to avoid killing amphibians Natural Resources 5- 9 Section 6: The Visitor Experience 6.1 Introduction The following information on visitation to the Old Manse was gathered from staff observation, register sales, and a small survey conducted from over the past three seasons. 6.2 Current Visitation The Old Manse has the highest visitation of The Trustees historic house museums. Approximately 11,000 visitors tour the house annually. An additional 19,000 visit the museum shop and walk the grounds. An estimated 1,600 tour the house off-season for education tours, resulting in a total of about 31,600 people. Overall visitation to the Old Manse has hovered around 10,000 for years, which accounts only for those individuals who choose to go on a guided house tour; data show that approximately three times that number enter the museum shop. These visitors often cite “lack of time” as their primary reason for electing not to go on a house tour. Occasional visitors mistakenly think they are at a National Park Service site; some express dissatisfaction with the fee structure. Currently, there is no method of capturing data on visitation to the grounds only. Analyzing visitation numbers from Fiscal Years 2006 and 2007 has revealed a trend toward increasing numbers (as a percentage of total visitation) of student groups (growing from 24% to 32%), families (growing from 2% to 4%), and Trustees members (growing from 4% to 5%). General, non-school group tours (e.g., bus tours) declined from 19% of visitation in FY06 to just 5% in FY07. These trends can be attributed to a deliberate shift in emphasis by Old Manse staff from bus tours to school groups as a target audience, as well as a change in programming and special event offerings in effort to attract family groups. The Old Manse attracts a high number of visitors from all over the United States. School groups and scholars from all areas of the country come to the Manse each year. There is also a large international audience at the Manse. Visiting groups from many different nations come to the house for a tour. Staff makes all efforts to accommodate non-English speaking visitors to the extent possible. Several guides speak a second language and are able to translate tour content for international visitors. In 2006, staff created and administered a small, informal survey designed to yield quantifiable information on visitation to the Manse. The results of the 2006 survey are illustrated in the table below. A more comprehensive survey began in the summer of 2008. The results of this survey are pending, but will supplement those of the 2006 survey and will help guide the future management of the property. The Visitor Experience 6-1 Table 1: 2006 Survey Data CATEGORY Age Group 15-26 26-40 41-80 81+ Gender Male Female Reason for Visiting Revolutionary War Ralph Waldo Emerson Nathaniel Hawthorne Old homes and furniture Nearby attraction Special event Other Heard of the Manse through Word-of-mouth Drove or walked past site Media article Advertisement Guidebook Brochure Web site The Trustees of Reservations Other Prior visits? Yes No # of RESPONSES % of TOTAL 22 38 82 51 11.4 19.7 42.5 26.4 86 121 41.5 58.5 82 55 61 23 26 0 43 28.3 19 21 7.9 9 0 14.8 49 37 6 8 48 20 9 8 56 20.3 15.4 2.5 3.3 19.9 8.3 3.7 3.3 23.2 35 152 18.7 81.3 A summary of the 2006 survey results show that the typical visitor to the Old Manse is over the age of 40, drawn to the property for its Revolutionary history and association with the Concord authors, and is visiting the reservation for the first time. Although information about the reservation is relayed through a number of media, most visitors reported first hearing about the Manse either by word-of-mouth, from a listing in a guidebook, or by just happening upon it while walking or driving. Results indicate that less than 20% of visitors surveyed were repeat visitors to the property. This is not necessarily a true indication of the number of repeat visitors, however. Because the survey mostly focused on visitors inside the house or museum shop, it did not capture those visitors who visited the grounds only, which would be more expected of repeat users (e.g., local joggers or dog walkers). The Visitor Experience 6-2 6.3 Visitor Access and Circulation 6.3.1 Approach and Arrival Approach signs for the Old Manse currently exist along the northbound and southbound lanes of route I-95/Route 128, the eastbound and westbound lanes of Route 2, and in the center of Concord. The myriad of small roads intersecting at Monument Square in the center of town can be confusing for a first-time visitor, and people have been known to get lost while traveling between one historic site in Concord and another. In addition, the Manse shares an approach sign with the Old North Bridge at Monument Square, which is a standard brown sign used for historic sites. This can be confusing to visitors looking for a Trustees sign and contributes to the misconception that the Manse is owned by the National Park Service. Overall, approach signage for the Manse could be greatly improved. Upon reaching the Manse, a 20-car gravel parking area is located on-site. Also available are two National Park Service lots: one just south of the Manse property and another across Monument Street servicing North Bridge visitors. Walk-in entrances to the reservation abound: one from the southern National Park Service parking area, another where visitors follow the driveway in from the street and two additional access points from the allée area in front of the North Bridge. Less-often utilized is the dock on the Concord River, perhaps an untapped asset for attracting recreational visitors to the site. It is difficult for visitors approaching from the river to understand where they can dock and access the property. 6.3.2 Orientation There are introductory signs located at each of the four entrances to the Manse property. In addition, a total of three interpretive signs are located on the property, at the boathouse, garden and front door. A sign is placed on the front door when the house is open and another is next to the museum shop door, both directing visitors to the museum shop. Each of these informational and interpretive signs was developed at a different time and, consequently, there is no uniformity to their looks and sizes. Further, the signs are placed in locations and are fabricated in such a way that distracts the visitor from the otherwise historic nature of the landscape. Replacements have been ordered for all of the signs on the property and will be installed before the 2010 season. These new, uniform signs will greatly aid in visitor orientation. In addition, two visitor kiosks (i.e., bulletin boards) will be placed on the property: one in the main parking area for the Manse and one along the stone wall bordering the MIMA National Park Service allee. When the shop is open, there are brochures and other information available to visitors about local sites, other Trustees properties, and upcoming special events. Staff and occasional volunteers answer questions, orient visitors, and assist with any purchases. When the shop is closed, there are three brochure containers hung outside that provide The Old Manse’s brochure and Trustees membership information. Currently, the open season runs from the weekend preceding Patriot’s Day in the middle of April through October 31. A 45-minute house tour is offered to visitors beginning every The Visitor Experience 6-3 half-hour on the hour, from 10:00am- 4:30pm Monday-Saturday and 12pm-4:30pm on Sundays and holidays. Visitors are taken on a tour each half-hour, despite the number of individuals in a group. Tours have no minimum number and it is not unusual for tours to run with only one or two guests. Typically, there are about 5-6 individuals on each tour, with a maximum of 15 people. Organized groups with advanced reservations can often be accommodated in the off-season. 6.4 Special Events and Programs Patriot’s Day Celebration is perhaps the largest event of the Manse’s calendar year. The Trustees collaborates with MIMA National Historical Park and the Town of Concord. Festivities begin with a dawn salute in the Manse’s north field conducted by the Concord Independent Battery. MIMA offers a variety of activities from early morning to mid-day which illustrate the battle of April 19, 1775. These events draw thousands of visitors who assemble on the Manse property. The Manse has two tents selling coffee and doughnuts and items from the museum shop that reflect patriotic history such as books, colonial games, quill pens, tri-cornered hats, and wooden dummy guns. This is also opening day for the Manse and special tours are offered focusing on the colonial period of the house and the events of April 19, 1775. The Manse also participates in the Patriot’s Day parade, again drawing thousands of visitors. The day concludes with a candlelight remembrance ceremony consisting of 600 luminaria on the banks of the River. There are short speeches about the events of April 19, 1775 and the role that the Emerson family played. There is also patriotic music including the Concord Hymn. The luminaria, placed on both sides of the North Bridge, represent the British regulars and the Colonial militia. The Manse has a summer concert series, entitled Music at the Manse, which is held on Sunday afternoons in July and August. Musicians donate their services and play under a tent while visitors and guests enjoy the concert on picnic chairs and blankets. Presently, the concerts are free to the public as the original intent ten years ago was not to generate revenue but to attract more visitors to the reservation. Staff might want to consider a donation for the concerts. At the intermission when most people are present, a staff member should welcome the audience to the Old Manse to tell them what we are about. The concerts can attract as many as 60 people. The final large event of the calendar year is the Fall Festival held on Saturday of Columbus Day weekend. The event celebrates the harvest and focuses on natural foods and other products from the land such as corn husk dolls. Traditional artisans such as blacksmiths have demonstrations, and there are heritage breed animals. The Manse sells cheese and other snacks and has costumed interpreters. Local vendors also sell gourds and pumpkins, and there is country music. Gaining Ground offers special tours of the heirloom vegetable garden. The 2008 event included collaboration with the Concord Art Association and the Emerson Umbrella to provide art related events including an art auction. Gaining Ground, a Concord non-profit, manages the heirloom vegetable garden. In addition to Gaining Ground staff, students from the Fenn School and Nashoba Brooks The Visitor Experience 6-4 School volunteer in the garden. The garden attracts attention from visitors to the Manse and staff and volunteers from both organizations answer visitors’ queries. In 2008 Gaining Ground and Manse staff collaborated to expand interpretation of the Thoreau Garden. Towards this end, the two organizations arranged joint-staff work/information days on August 27 and October 8. Accordingly, Manse staff became more familiar with the garden’s structure, and the history and nature of the heirloom varieties planted there. This is part of a larger, long term plan wherein Manse visitors will be able to tour the garden with a Manse interpreter for a minimal cost, either separately, or as part of a house tour. This will become an ‘extra’ item on the tour menu, in the same fashion as the new attic tour. The two organizations have also collaborated on new signage design. Moreover, as well as offering tours of the Thoreau Garden during the fall event, Gaining Ground will exhibit there. Other new programs launched this year include teacher training workshops in conjunction with the University of Massachusetts at Lowell and a “triple tour of the landscape, house and attic. The latter has attracted much interest and has provided new revenue. 6.5 Marketing and Outreach As with other Trustees historic houses, the budget for marketing is extremely limited. Staff members and volunteers have been successful in having coverage in the Concord Journal and the Boston Globe, Northwest. Staff and volunteers place event posters around town when there are special programs and there are sandwich boards which are placed on the Monument Street sidewalk and at a couple of town locations. Programs are also publicized on The Trustees webpage and in Special Places, the quarterly magazine. More attention should be paid to magazine calendar listings and other free listings. The Manse would benefit from strategic planning for its marketing efforts and a media relations plan should be developed. A marketing plan that broadens and deepens the understanding of the Manse is one of the most important needs. 6.6 Visitor Services and Facilities Museum Shop The museum shop is open until 5pm every day during the season and offers for sale books, gifts, and memorabilia related to the history of the Old Manse and its residents. Seasonal interpretive guides staff the desk at the museum shop and assist visitors with purchases, answer visitor inquiries, distribute brochures, and talk about the history of the Manse and the Concord area. Essentially, the shop functions much like a scaled-down visitor center which is both a challenge and an opportunity. While it allows staff to interact with visitors, answering general questions and providing orientation to the Park and Concord The Visitor Experience 6-5 area consumes a great deal of their time. The shop is a key component to the Manse and its functionality should be examined. It is estimated that an average of 30,000 visitors enter the museum shop on an annual basis. Only one-third of these visitors elect to participate in a guided house tour. Many only browse the shop and explore the grounds of the Manse as part of a visit to MIMA National Historical Park. The shop is undersized for the volume of visitors that pass through and for all of the activity that takes place there. It is often crowded and uncomfortable for those browsing the merchandise. Staff has observed visitors entering the shop and, upon seeing the crowd, immediately turning away and leaving. While how frequently this occurs is unknown, any visitors being turned away is a missed opportunity that should be addressed. The merchandise currently offered for sale in the shop should be reviewed. Products offered for sale should reflect the interpretive themes for the Manse in some way. The current selection of merchandise can be slightly expanded and better organized to be more appealing to visitors and to help with crowding issues. Restrooms There are no public restroom facilities available on the reservation. Facilities managed by MIMA are located just a short walk from the house, along the allée leading to the North Bridge. Emergency Plan There is an emergency plan developed for visitor safety. A copy is kept at the sales desk in the museum shop. The plan outlines what to do in case of visitor illness and has a list of emergency contact numbers. There is also an evacuation plan in the event of fire. Additional emergency preparedness planning is needed. Universal Access The Old Manse is not universally accessible. While visitors in wheelchairs or walkers could enter the museum shop, narrow doors and stairways prevent them from going any deeper into the house. Manse staff members have developed an alternative tour which consists of a notebook with photographs, scans and text to tell the Manse story, thus meeting recommendations of the American with Disabilities Act. As is the case in most historic house museums, there are inherent challenges to universal accessibility that result from the age of the structures. However, there are some nonstructural improvements that can be made, particularly on the grounds, which can make the site more accessible to persons of limited physical ability. For example, some of the paths immediately around the house can be made accessible by the installation of proper surfacing material. The Visitor Experience 6-6 Summary of Elements Important to Visitor Experience The most important element to visitor experience is the integrity of the Old Manse landscape and its sense of sanctity. The Manse should provide a sense of timelessness where the visitor can seek respite from the work-a-day world and experience the inspiration felt by those who have come before. Visitors should feel that they have entered a historic landscape that has been preserved by generations of people who care about this special place. It is important for the visitor to feel a sense of intimacy and personalization. Guests to the Old Manse should all feel that they are special. Guided house tours for the public are small in size and allow for interaction between visitors and interpreters. Visitors can be given personal attention and are encouraged to ask questions relating to Manse-related subjects of their personal interest. Visitor interaction with staff is especially important. Staff members are the spokespeople for the organization and the property and there should be a high level of knowledge among the staff, volunteer and paid, regarding the Old Manse – its history and its program, and The Trustees. Other elements identified as being important to visitor experience include good stewardship, signage and information as to what this place is all about, and length of tours. Both 30 and 45 minute tours should be offered to meet audience needs. The Old Manse should be able to personalize, through the cast of characters who lived here, the overarching themes of the American Revolution and the subsequent literary and social revolutions that occurred in Concord. 6.8 • • • • Summary of Threats to the Visitor Experience The volume of visitors passing through the house each year presents inevitable issues of “wear and tear.” All efforts should be made to ensure these impacts are minimized to the extent possible. Overcrowding in the museum shop has a negative impact on the visitor experience and on merchandise sales. The shop is undersized and its tendency to serve as a visitor center further complicates this issue. Visitors who wish to leave a tour early are not given the opportunity to do so. The layout of the house makes it difficult for those who wish to exit early to find their way out. Intrusions on the visitor experience from external sources such as airplane noise are frequent but, unfortunately, cannot be eliminated. The Visitor Experience 6-7 6.9 • • • • • • • • • • Summary of Significant Opportunities Identify and pursue opportunities to increase the percentage of visitors entering the museum shop who also take a guided tour. Improve way-finding and interpretive signage on the grounds in effort to raise awareness of the Manse among visitors to Minute Man National Historical Park. Utilize the grounds of the Manse to expand programming opportunities. Interpret the landscape and how it influenced and was impacted by the former residents of the Old Manse; its current ecological value; and the greater landscape context. Offer an abridged tour to groups with children. Communicate to all tour participants that they may leave early if they need to do so and ensure they are able to find an exit. Review existing programs and special events and eliminate those that are not well attended or that do not advance the mission of the Old Manse and The Trustees. Develop new programs as needed. Increase marketing efforts in a strategic way based upon findings by the Historic Houses Task Force. Review the functionality of the museum shop including its orientation, lay-out and size. Build a barn on the existing foundation that can be used for interpretation and as meeting space for events and programs. Continue to improve universal access throughout the property. The Visitor Experience 6-8 Section 7: Interpretation 7.1 Introduction The predominant value of the Old Manse in The Trustees’ collection of “properties of natural, scenic and historic value” is its history. Consequently, the driving force behind an Old Manse management strategy must be a thorough, reasonable, and practical interpretive plan that conveys the property’s history and its relevance for current and future audiences. In general, visitor experience of a site is largely dependent on its interpretation. Nowhere is this truer than at a historic site, where a large part of the site’s significance may not be readily apparent from its visible components. Consequently, the function of management for a historic site is largely to support and facilitate its effective interpretation, whether through staff training, education, marketing, or site maintenance and preservation. The purpose of an interpretive plan is to provide rational baseline thinking on goals, key audiences, and strategies for interaction that will be replicable and/or adjustable. A plan will never replace the inspired interaction between an impassioned guide and an enthusiastic audience. It will provide data and rationales for future organizational planning needs. The interpretive plan must incorporate overarching Trustees goals, while specifically addressing historic themes, visitation, and infrastructure issues unique to this property. At the Old Manse, interpretation is especially challenging because its audiences are already extremely diverse and its facilities are extremely limited. The Old Manse landscape is not gated, easily accessible, and open to general public, while the building is small and entry requires ticket purchase. Consequently, the two venues of what should be a single story line are largely experienced by different visitor audiences. Is there a way to bridge, or narrow the experiential gap between the two? The integrated landscape tour has narrowed the gap somewhat and the new exterior signage will enhance the interpretive process. In order for the Old Manse to support the broad goals of The Trustees and to fulfill its own mission, it is essential that a broad and comprehensive interpretive plan be completed, building on the Manse’s already significant strengths and expanding them by new strategies. 7.2 Mission The mission of the Old Manse is to preserve, research, and interpret the legacy of the Emerson, Ripley, and Hawthorne families and their contributions to American history while conserving the cultural and natural resources of the site for future generations. Interpretation 7- 1 7.3 7.4 Interpretive Goals to make this a beloved site (love of present site and appreciation of past significance are essential to stewardship development) to create a constituency that will steadily support it in the future (convert visitors to members/volunteers/supporters) to teach the value of place, history, and preservation even to transient visitors (be a source of inspiration that they take back to their own communities) to engage subject-matter experts in the interpretive process, in order to keep interpretation current and provocative. to increase and diversify income sources Key Interpretive Messages Every time the Old Manse interpretive program is successful, every visitor will walk away with certain key messages from their visit. They will be inspired to apply them in their own lives, and they will have the tools to learn more. These key interpretive messages include: 1. The Old Manse was and is a place of inspiration to its residents and visitors. 2. The Old Manse was a nucleus of intellectual activity during the American revolutions of political, literary, and social change. It fostered the interchange of ideas as people inspired each other in this place. 3. The Old Manse exists today because of the careful stewardship of those who cherished the land and house, and respected their history and meaning. 7.5 Audiences Introduction There are three reasons to want to attract audiences to the Old Manse: to share the extraordinary story of this place and its people to connect the Old Manse and, more broadly, The Trustees with the community to increase attendance and site visibility Targeted Audiences Tourists, especially families and children, drawn to the Old Manse by the North Bridge and other Concord sites. Residents of Concord, Carlisle and contiguous communities (those served by Concord Area Properties Committee) Local public and private school classes and programs, all grade levels Non-local schools (nationwide) Members of The Trustees of Reservations Interpretation 7- 2 7.6 Subject-specific researchers and scholars Cyber-visitors (those served by internet or other non-site programming) Interpretive Strategies Introduction It is essential to think of interpretive strategies as a developing process, rather than a scatter-shot effort to institute numerous changes all at once. We have chosen to emphasize strategies that: • • • are relatively easy to implement, given the groundwork that has already been done; will improve the Old Manse interpretive situation immediately; have overarching goals to broaden our means of engagement and to emphasize the primary theme of inspiration at the Old Manse. Strategy Menu I: strategies already in place Guided Tours o House tour o Attic tour o Landscape tour Special Programs o o o o o o o o o o o o Interpretation Gaining Ground Thoreau garden Fall Festival (Columbus Day weekend fair) Patriots Day Weekend Events Halloween event Educational programs offered to schools and colleges Music at the Manse, June through September (outdoors) Music in the Manse – (weekend piano performances on the Steinway) Thanksgiving Weekend Tours Mother’s Day Music Event Christmas – Santa on the Steinway. Christmas – an 1820s Holiday tour conducted by Mrs. Phebe Ripley participation in Concord summer solstice event 7- 3 Strategy Menu II: strategies to be developed New guided house tours o 20-minute tour: an abbreviated form of the standard 45-60 minute site tour o Walk-through – approx 10 minutes for those having to return to tour buses visiting the Old North Bridge o Discovery tour – audience ‘discovers’ content/story in each room visited – may be same as below o Family-oriented site tour (may be variant of 20-minute or discovery tour) o Specialized tours that concentrate on specific subjects – revolution, social change, US literature, cultural history. “Participatory” rooms (reproduction furniture in small parlor; visitors sit during tour wrap-up, to experience comfortable ambience. This, though, would be more suited to special tours.) Web-based information and programs – can be a major marketing tool for the site, especially when the target audience(s) are specified and specifically addressed: o Downloadable school programs o Downloadable landscape tour o An audio- visual walk-through tour of specific rooms, that offers tantalizing glimpses. o A section which stresses the Manse ecological and landscape history – impacts of native and English settlement – as this links to the overall Trustees mission. Old Manse publications o New edition of Paul Brooks history o Topical series of brochures Alternative means of interpretation, especially using electronic media (test strategy using hand-held ‘paddles’ with information; convert successful approaches to downloadable tour or cell phone tour) New special programs aimed at expanding audience and diversifying engagement process. o Anniversary events o Special September programs to take advantage of still-warm weather o Permanent art exhibit – Thayer, Simmons, Sophia Hawthorne o Off-season small, specialized events and activities (cf: writing workshop, college level or adult education seminars) o Creative workshops in the arts o Teacher and interpreter training in collaboration with partners such as NPS, U Mass Lowell, and others Interpretation 7- 4 Specific priorities Our first priority for change over the next two years is to improve interpretive service to transient tourists; currently an audience of at least 12,000 with a potential audience estimated at 14,000 providing an increase in annual income of $10,000. This will require additional human resources. Our second priority is to expand programming and interpretive opportunities for school audiences. This will also require additional human resources. Both tourist and school expansion audiences will benefit most immediately from the development of a substantive, engaging, 20-minute tour. All audiences will benefit from development of an outdoor self-guided tour, which will not require the interpretive services of a paid staff member, thus reducing costs while enriching interpretation. The newly developed “attic tour” needs to be polished through: o expanded staff training o solid interpretive tie-ins with main house tour o completion of furnishings arrangement, structural repairs and room conservation (Simmons and other wall inscriptions; wallpaper) The Old Manse staff has already approached the second and the fifth of the priorities outlined above. The faltering economy and rising fuel prices persuaded those involved in the educational tourism and leisure activity fields to view the 2008 and 2009-summer season with trepidation. Accordingly, following discussions with the Director of Historic Resources, in the context of strategic and management plans and previous RT3 reports, The Old Manse modified and expanded its programmatic, event and educational content to provide alternative income streams. This approach has relied less upon outside agencies, such as historic re-enactors and facilities providers, and instead takes full advantage of The Old Manse’s rich natural, physical, cultural, human and historic resources. In 2008, The Old Manse introduced two new tours, prepared curriculum for college lecturers and high school teachers, opened the attic to interpretation, introduced music performances in the house, and prepared an art gallery in a currently unused Manse room. The attic space was cleaned and prepared during the winter, and in the 2008 season it became an integral part of interpretation for touring and educational programs. Staff subsequently integrated the attic tour into a three-part tour, which combined landscapeattic-house. This triple tour provides a firm foundation on which to build. Already, it has provided material for a program that integrates the house into the wider process of industrialization in the region, during the immediate antebellum years. It also provides a base for biographical-based programs, and explores lives led in and across specific social class strata. For example, the attic social spaces contrast ideally, with those in the main house. The elite class lived on the first two floors, and slaves, servants, friends and family members and guests lived/stayed in the third floor attic. Moreover, the biographical approach signposts the way ahead for further educational programs, and highlights the work of artists who lived in the house, such as Edward Emerson Simmons, Sophia Hawthorne and Theodora Thayer. Accordingly, the Manse attic is being prepared as an art gallery to exhibit their work. Interpretation 7- 5 Music is also an important educational tour, and The Old Manse has much potential in this field. In June, 2008, local music trio October Rose began to conduct piano and fiddle music in the Large Front Parlor on Saturdays and Sunday afternoons. Musicians have played, with great success, on the home’s historic Steinway Squared Grand Piano, and along with an early 19th century wind harp, provided much material to integrate music into the three part tours. Accordingly, they include a focus upon art and music. This approach has ultimately appealed to college-based National Endowment of the Humanities-funded programs, to high school teachers, to community college professors from across the United States, to reading groups, to a Historic New England party, and to a collection of academics attending a Liberty Fund conference. The Liberty Fund fosters understanding of a society of free and responsible individuals through investigation, research, and educational activity. It is a private, educational operating foundation, which runs its own interdisciplinary programs: conferences, publishing, and websites. Participation is by invitation, and the majority of conferees are college professors. Those academics invited to the Liberty Fund’s 2009 literature program took The Old Manse’s triple tour in June 2008, and as a result, the Funds Senior Fellow Dr. Nyle Kardatzke, invited The Old Manse’s Historic Site Manager to participate in the Fund’s 2009 series of conferences. This is demonstrative of how educational programming not only increases The Old Manse’s visibility, but also that of the Trustees of Reservations as a whole. Despite appealing to new audiences, The Old Manses’ traditional attraction, such as its period furnishings, has gained more attention from EF Smithsonian, an educational touring group for high school students from across the nation. Admittedly, the Old North Bridge is the prime attraction, but positive feedback from the teachers who attend with their students, from a far a field as Hawaii and Alaska, has contributed to an increase in bookings from this group. This points the way ahead to attract further bookings from similar educational tour groups. For example, visits from private school students, as part of a wider American Studies-style curriculum offered to them by The Old Manse, could prove to be very beneficial. A revised and updated site tour supplemented with narrative explanation and background materials will provide a basis for consistent guide training. An abbreviated and simplified version of this information will constitute the proposed 20-minute tour. Interpretation 7- 6 7.7 Internal Alignment Issues and considerations At the Old Manse, interpretation is especially challenging because its audiences are already extremely diverse and its facilities are extremely limited. The Old Manse landscape is not gated, easily accessible, and open to general public; the building is small and entry requires ticket purchase. Consequently, the two areas of what should be a single story are largely experienced by different visitor audiences. Is there a way to bridge, or narrow the experiential gap between the two? How far can we expand any particular audience without compromising site preservation and security? How do new initiatives change staffing requirements (seasonal and permanent)? Need to increase and/or develop staff training program Furnishings rearrangement Acquisition of reproduction pieces for hands-on use Need for staff to direct research toward implementation of new strategies Do new initiatives have any impact on Manse collecting/collections policy? What effect do new strategies have on conservation and preservation priorities? Opportunities Provide thorough training in three tour strategies (full tour; short tour; special interest tour) to seasonal guides. This creates a “value-added” employment opportunity for highly motivated and seriously underpaid seasonal employees. Rearrangement of current room furnishings will provide physical environment for more coherent visitor experience. Construction of barn as visitor center/ full-year education space provides the opportunity to bridge the gaps: o between house and landscape; o among interpretive themes; o between high-season overcrowding and off-season low visitation; o between community group interests and The Trustees mission. The barn/ education center will also permit optimal site-load. With this added allweather space plus proposed program developments, the Old Manse will be in a position to offer different visitors a 20-minute house tour, a self-guided landscape tour, and a program/ exhibit in the barn at the same time. Interpretation 7- 7 7.8 External Alignment Current Partners: Colonial Inn Concord Historical Collaborative Gaining Ground National Park Service (Minuteman) U Mass Lowell Concord Players The Community College Humanities Association farmers, artist/ musicians, and artisans at special events Sons of the American Revolution Daughters of the American Revolution Future Partners and Considerations Universities in Greater Boston Private and Public Schools Voluntary Associations Hawthorne sites Concord Land Trust 7.9 Implementation Plan See Recommended Actions and Implementation Table. Interpretation 7- 8 Section 8: Current Management Museums that strive for excellence by continually clarifying their purpose and realigning all practices and resources to achieve that purpose are operating holistically within a cycle of intentionality. A museum thus writes intentions that reflect and describe the museum’s essence, its unique value and potential impact. Intentions represent staff members’ deepest passions and meld together their hopes and expectations with community needs. A museum that works within a cycle of intentionality has created an inclusive, process-oriented infrastructure so it can write a purposeful mission and measurable intentions. It can therefore demonstrate the value of the museum in people’s lives and in its community through repeated assessment, while offering continuous learning opportunities for all staff.17 8.1 Introduction With its multi-layered history, a central location in the Greater Boston tourist orbit, its setting in Concord, and a position contiguous to the Minuteman National Historical Park, The Old Manse is a signature property with limitless potential. It is a focal point of American Revolution, early American literature, and Transcendentalism. Accordingly, the property possesses a national and international reputation that The Trustees can fully exploit by adopting a ‘cycle of intentionality’ to enrich both the lives of its audience, and the staff employed to interpret this special house-museum. Therefore, if implemented successfully, a synthesis of existing and new administrative practices and appropriate programmatic developments will meet all property management goals, and in doing so effectively protect and promote this National Historic Landmark, while laying firm foundations for growth and expansion during the forthcoming decade. In view of that, this chapter analyzes and evaluates property management within the wider contexts of The Trustees’ 10 Year Strategic Plan and proposals put forth by the Historic Houses Task Force. This chapter consists of five sections. The first lists property management goals. Section Two reviews the current management and staffing structure, and discusses the roles of the full time Historic Site Manager, the volunteer Concord Area Properties Committee, the part-time seasonal Historic Site Assistant, Maintenance Technician, and interpretive staff. Following this is a review of volunteerism, property equipment and financial resources. Section Three describes and lists all tasks undertaken by the part-time seasonal staff, and assesses the hours expended in their completion. The fourth section summarizes the whole, while making further recommendations. The final section addresses other management considerations. 17 Randi Korn, “The Case for Holistic Intentionality,” Curator: The Museum Journal, Volume 50 (2), 2007, 255-64 Current Management 8-1 8.2 Current Management and Staffing Structure The Greater Boston Region’s Concord-Carlisle Management Unit (CCMU) manages The Old Manse, Apthorp and the Malcolm Preserve properties. Staff at The Old Manse consists of a full-time, year-round employee, the Historic Site Manager (HSM), who reports to the Director of Historic Resources. An Assistant Historic Site Manager (AHSM), between 12 to 15 seasonal part-time interpreters, volunteers and interns, and a part-time seasonal Maintenance Technician (MT), who assist the HSM. The MT, under the supervision of the SWMU Superintendent, also cares for the Apthorp and Malcolm Preserve properties. In addition, the Sharon-Walpole Management Unit (SWMU) provides assistance in dock and tent work, and specific mowing duties. As The Trustees has yet to create a full-time Superintendent post for the CCMU, the SWMU Superintendent is temporarily fulfilling the role. The Trustees makes additional staff resources available as needed, such as the Regional Ecologist, Archivists, the Volunteer Coordinator, and staff from other management units. The following chart outlines the current management structure: Executive Vice President Director of Planning and Stewardship Greater Boston Director Director of Historic Resources Sharon/Walpole Management Unit Superintendent Historic Site Manager Moose Hill Farm Staff Historic Site Interpreters (Seasonal) Maintenance Assistant (Seasonal) Current Management 8-2 8.2.1 Historic Site Manager (HSM) Historically the HSM assumed a multitude of administrative duties, which left little time for critical public outreach, education, planning, and program developmental and implementation tasks. This situation evolved from the HSM’s historical role, under various titles, as a single manager/administrator assisted by an active, volunteer property/house committee, volunteer labor, and a part-time seasonal interpretive staff. Indeed, until a decade ago the house manager or hostess had no support or direction from a historical resource professional. Expertise came from volunteer members of the property/house committee. This team assisted the site administrator through sub-committees conducting programmatic and curatorial tasks. The administrator then supervised house tours in a proscribed April-November season, either in groups, or from walk-in traffic. The Trustees oversaw this basic managerial structure for many years, but it provided a number of challenges, and limited income potential. For example, the house tour offered to groups from schools and colleges, hardly differed from that available to walk-in tourists at season’s height, and beyond school and college trips, and some home-schooling programs, education laid low on the agenda. The Trustees, the Friends of The Old Manse, house staff and education/interpretation, furnishings and landscape consultants tackled this problem and others, by producing a new interpretative plan in the fall of 1993. This served The Old Manse capably, until the implementation of some of the recommendations in this Management Plan. The local property/house committee thus played a central role in administration, and became virtually autonomous in several areas during a period when The Trustees’ overall administration of The Old Manse passed between various management regions. As a result, in 2004/5 the organization disbanded the site’s burgeoning property/house committee, and appointed a smaller advisory/property team, the Concord Area Properties Committee. This local streamlining of management has produced positive results, including the implementation of higher standards of interpreter training, and the crucial introductions of HSA and MT positions. Nevertheless, the HSM’s position had hardly changed in nature since The Trustees acquired the property in 1939. A 2007 assessment of the HSM’s tasks calculated that they could be broken down into four basic areas: administrative (60%), programmatic (20%), outreach (10%) and curatorial (10%). The administrative tasks as listed included accounting, processing school and group tour requests, responding to email inquiries, coordinating maintenance and repairs, recruiting, hiring, training, and supervising employees and volunteers, evaluating employee performance, and providing staff support. Program development included planning, publicity, staffing, and implementing year round special events. Outreach consisted of meetings, and conferences, whilst curatorial tasks included monitoring the collections and cleaning the house. A review of task hours committed to specific tasks during the past two calendar years reveals a shift of emphasis away from administrative duties, with the HSA carrying out the Current Management 8-3 majority of those tasks. The necessity to increase earned income, seek new means of fiscal support, swell visitation and volunteerism levels, and to tie Trustees historic houses more closely to local communities, means that the HSM’s goals have changed considerably. Accordingly, 50% of time is committed to programs, special events and training, 30% to outreach and engagement, 10% to administration, and 10% to monitoring collections and cleaning the house. Overall, the HSM’s current tasks now break down into these categories, placed in order of importance: ● Program Development ● Education and Community Outreach ● Staff Training ● Collection Management ● Grant Applications ● Forming Partnerships ● Administrative Again, these are ambitious tasks for one individual to undertake, and most are too esoteric for laymen. This focus upon community outreach and partnerships highlights the property committee’s important role in realizing management goals, as committee members can connect into local networks, and in the process accurately gauge the pulse of Concord’s community. 8.2.2 The Concord-Area Properties Committee (CAPC) The Concord-Area Properties Committee consists of a chairperson and four members who meet quarterly with the Greater Boston Regional Director, the Director of Historic Resources, the SWMU Superintendent, and the HSM. The committee serves the three Trustees’ properties within the Concord-Carlisle area. Its primary goals at the Old Manse are to support the staff in promoting the site; serve in an advisory capacity regarding programs, assist with special events, identify future property needs, and serve as Trustees and Old Manse advocates in the community. It has played a central important role in drafting this management plan, and as commitments such as these expand, the HSA’s role in achieving evolving management goals takes on a new complexion. 8.2.3 Historic Site Assistant (HSA) The HSA’s post is a relatively new one, introduced to reduce the HSM’s administrative tasks. Its addition to the number of staff hours worked (770) reveals how time-consuming the HSM’s administrative tasks originally were. Originally, employed for 20 hours a week, the HSA prepared the Monthly Revenue Report, made bank deposits, picked up the mail, ordered books, conducted inventory, covered the desk and gave tours. The HSA currently works for 32 hours a week, and has taken on a wide number of responsibilities in those 12 extra hours. The HSA plays a central role in the bookstore’s expansion, as well as preparing daily and monthly revenue reports, organizing staffing schedules, and overseeing and arranging weddings and other special events. The addition to programming highlights Current Management 8-4 the MT’s significant role in the care of the physical landscape, where upon these events take place. 8.2.4 Maintenance Technician (MT) The MT exclusively conducts all landscape work. The care and protection of this important cultural landscape is a central site management goal. Accordingly, the HSM and MT have introduced several improvements in the nurture and treatment of the topography. In the past, private companies and volunteers have undertaken mowing and leaf removal tasks. However, issues concerning the expenditure, timing, regularity and inconvenience of having large industrial mowers racing across the sensitive landscape, and the timeconsuming problem of supervising volunteers to rake the autumnal leaves, have resulted in the MT now undertaking these tasks with the aid of a second-hand mowing tractor donated to The Old Manse by the SWMU superintendent. This system now provides more day-today control, and enables intimate treatments of the landscape’s most admired, visual areas, particularly as stated in the light of the weddings and small events now taking place on the site. Moreover, the property’s enhanced beauty and neatness is attracting more enquiries and event bookings. The MT worked 24 hours a week, but this period became insufficient to complete the extra tasks emanating from the implementation of changing management goals, and the work required for the upkeep of the Apthorp and Malcolm properties. Accordingly, the MT works either 32 or 40 hours per week to maintain the upkeep of all three properties, and two contiguous properties the MT cares for in a recently constituted Memorandum of Understanding with the Minuteman National Historic Park. 8.2.5 Interpretive Staff The current staffing structure at The Old Manse is inadequate for future growth, and still reflects vestiges of the property’s 70-year long administrative history. Up until recently, The Trustees’ policy restricted each individual to 1,000 hours work per fiscal year, and gradated them into A, B and C levels separated by 25 cents per hour increments based upon specific responsibilities. This system did little to help morale, and provided difficulties in maintaining a regularly attending, experienced and motivated workforce. A major management goal therefore is to shift the traditional emphasis away from hiring a transient workforce, and towards the establishment of a small permanent staff initially, with low peripheral turnover rates for part-time interpretive staff. An important part of this goal is to improve the minimum wage pay rates that Old Manse interpreters endure. Although training standards for interpreters have improved considerably, the training and supervision of new staff remains a time consuming and expensive undertaking as high staff turnover rates demand constant repetition of training processes. Furthermore, better standard of training does not ensure staff will stay on for more than a season or two. For example, the hiring of interpretive staff through ads placed in professional journals does not guarantee longevity, or quality. Future museum curators, docents, educators and public historians will only stay a short while in a part time position which pays minimum wage without benefits, and which offers little or no opportunity for advancement. The interpretive post as it stands is most suited to students, but they are by nature transient. Moreover, students are only available for about eight or nine weeks of a 28-week season. Current Management 8-5 Considering such limitations, current and developing management practice takes advantage of local demographics. In order to establish a motivated workforce with longevity of duration at its core, the HSM recruits staff from a highly qualified and talented pool of labor living in Concord and contiguous towns. Although not specifically trained in the social sciences and humanities, these individuals bring a wide range of valuable skills in to play. Some are stay-at-home-mothers, and others are retirees. For example, a softwaremarketing professional, a holistic healer, a caterer and a retired MFA guide are now integral members of the current interpretive crew. Moreover, this developing managerial program no longer hires new paid staff members immediately after a successful interview. Prospective interpreters currently undergo a rigorous training program as unpaid volunteers, and the HSM hires only successful graduates of this program into the paid ranks. The program itself provides a suitable foundation in public outreach techniques, and the study of American literature, historic architecture, material culture, US history, the Romantic Movement and Transcendentalism. New staffers enter a team wholly committed to the Old Manse mission. They also become a part of a workforce where morale is high thanks to extra-curricular activities such as field trips, relevant research activities, and trivia contests. Furthermore, the introduction of more flexible working hours, away from a rigid 9:45 am to 5:00 pm structure is also possible with a staff recruited locally. This enables staff members to leave during quiet periods, and to return when traffic increases. A goal of the new interpretive staff strategy is not to limit the number of interpreters working. This restricts available tours, with visitors often on tight schedules unwilling to wait for upcoming tours. Where possible, three or four interpreters now staff the Manse each day, within a flexible schedule, enabling tours to take place without long waits. This system has increased expenditure on staff wages, but it is also partially responsible for a 17% increase in overall income in FY09 over FY08. Furthermore, it has maintained FY10 income at FY09 levels despite economic recession and inclement weather. 8.2.6 Volunteers As discussed above, the training of interpreters as volunteers has proved to be a successful and effective program. Indeed, a long-term goal is to recruit more volunteers as house guides. There are currently three such interpreters, who all live locally, working at the property. Moreover, the current paid staff also donate hours as volunteers. The most striking examples involves the HSA and three staff interpreters who donate four hours per week as members of a marketing and implementation team, and two museum professionals on staff who are volunteering their time to prepare a new collection management manual, in conjunction with our collection management policy, approved by the board of directors. This discusses the intellectual control of the collection, along with the preparation of a collections care strategy, to look at aspects of storage care, cleaning and conservation. In addition, the HSA supervises two research interns each summer. The property committee also provides volunteer hours at events, as do local musicians who play in and around the property. Efforts are being made to recruit volunteers in other capacities and to develop long term relationships. Current Management 8-6 8.2.7 Equipment Resources and NPS Memorandum of Understanding Minimal storage space means that the property’s maintenance equipment consists merely of hand tools, a post digger, and a weed-whacker. However, a current Memorandum of Understanding (MOU) with the Minuteman National Historic Park (MNHP) enables the storing a mowing tractor at NPS property on Monument Street. Accordingly, the MT mows that property’s lawn, and the NPS’s South Field. In addition, a change in policy at the MNHP has resulted in that organization passing on its small events to The Old Manse. To facilitate these events, we have recently purchased nine new tables, primarily for wedding receptions, and 24 chairs. However, lack of storage space for equipment continues to pose problems. Office equipment includes a microwave and refrigerator, three computers with laser and inkjet printers, a digital camera, and a copier, printer/scanner, fax machine and two fire extinguishers. The museum shop has a small refrigerator, credit and “Go Boston” card processors, and a cash register. The main house has a dehumidifier in the cellar. 8.2.8 Financial Resources The Old Manse enjoys six forms of income support: 1. Tours 2. Sale of merchandise 3. Education 4. Endowment 5. Special events 6. Donations 7. Membership sales Figures 8-1 and 8-2 show the percentage proportions of revenue in the above income categories during FY08 and FY09. Total income for FY08 was $123,000, compared to $144,000 in FY09. However, income proportions over the two years remain similar, other than in one notable exception. A FY09 program goal was to increase the number of special events, and maximize income from the Patriots Day Weekend and Fall Festival. Pointing the way ahead to the future, the achievement of these goals paid dividends as landscape and attic tour events helped to raise special event income from $3,344 in FYO8 to $15,650 in FY09. There is also much potential in increasing revenue from the Old Manse Bookstore. To this end, current policy is changing the store’s focus from gifts and souvenirs to books and education. The former will still be available, but a restocking process is replacing existing gifts and souvenirs with those that reflect The Trustees’ mission and that of the property. In addition, membership of the Museum Store Association will provide The Old Manse and Naumkeag’s bookstores with valuable, professional advice. At this point, there are no plans to raise income by increasing the admission rate, as competition in Concord is too high, and because of current recession. Moreover, many who enter the Manse already balk at the current eight dollar admission price for adults. In place of raising admission prices, the goals focus upon selling memberships, Current Management 8-7 recommending specific titles available in the bookstore during tours, and maximizing income through education and by increasing the hours of operation. For example, the ordering of more titles is in progress to keep up with current scholarship in appropriate historical, cultural and literary avenues. In addition, a schedule of winter hours for tours and programs will ensure that incomes continue to increase. Fig. 8-1 Operating Income FY07 40% 30% 20% 10% 0% Tours Endowment Miscellaneous Sales Membership Education Special Events Fig. 8-2 Operating Income FY08 40% 30% 20% 10% 0% Tours Endowment Miscellaneous Sales Membership Education Special Events Management goals in this financial/resource revenue-raising field also include developing and introducing more curriculum-based educational programming, and exploring granting opportunities. An integral part in increasing current income flows and discovering new income streams is the construction of a visitor’s center. However, financing must come from donations, grants or capital funds. Before then, repair work needs to be undertaken on Current Management 8-8 the exterior and interiors of the house, and particularly upon the air conditioning/heating system. Indeed, the Greater Boston Three-year Strategic Plan Implementation Project, while noting the necessity of building repairs, states that The Old Manse should be a lead candidate for any limited capital funds available in the coming years, and suggests the implementation of a capital campaign (See Section 12). Revenue produced at the Old Manse is sufficient to cover the annual costs of property stewardship, including staffing expenses. When we factor in building renewal costs and organizational allocations, the Manse’s annual operating budget produces a deficit. However, to plan for the immediate future, a description and review of the existing management program is necessary. It reveals many achievements considering the limited operating funds in the budget. 8.3 Current Management Program The following tables list and assess routine management tasks on the property and in the house. The following descriptive criteria apply: Poor: The task is non-existent or conducted in a manner or frequency damaging to significant resources or the visitor experience. Inadequate: Insufficient resources or attention committed to the job. Adequate: The manager carries out these tasks at levels not hindering resource protection or visitor experience. Strong: Management and staff complete the task in a manner representing the ideal. Excessive: The manager invests a disproportionate amount of staff and/or financial resources to complete the assignments House Tasks Clean house gutters Touch-up painting of structure Maintenance and repair of furnace and heating and cooling distribution systems Frequency Season Staff Hours Other Hours Current Level Biannual S, F 2 0 Adequate Annual All 0 0 Inadequate As Required Current Management F 2 12 Inadequate Notes Contracted Out Specialist skills required Venting and damper system is in dire need of repair. Working conditions in the back office were unbearable at height of summer. Estimate for work received 7/09 for $1,600 8-9 Fire Protection Annually Su 1 1 Inadequate Wash windows Annual All 20 0 Inadequate As Required W or S 20 0 Adequate Weekly All 175 25 Strong Annual S, Su, F 40 0 Strong Annual F 3 0 Strong Ongoing All 20 26 Inadequate Annual S 90 0 Adequate Daily All 12 0 Adequate Clean house and collections Weekly S, Su, F 30 0 Inadequate Inspect house/interiors Weekly All 20 0 S, Su, F 12 0 Clean and vacuum attic Staff special events Clean out basement storage Put outdoor equipment in basement Ongoing restoration carpentry work (i.e., shutter repair, doors) Open house, spring cleaning Clean staff bathroom Inspect and inventory collections Bookstore Management Annual Daily Current Management There is one extinguisher per floor, but these are inadequate in case of an emergency. A fire suppression system is required. Exterior cleaning not currently undertaken. Specialist care required. Insufficient staff resources. Cleaning protocols being prepared Adequate All 2,500 0 Inadequate Strong Schedule under preparation Bookstore painted, redesigned and restocked. Plans envisage significant growth in this valuable resource. 8-10 Hire and train seasonal house guides As Required All 120 0 Strong Provide guided tours of house Daily All 3000 0 Strong All 30 0 Strong All 200 0 Strong Daily All 100 0 Strong Daily S, Su, F 120 0 Strong Daily All 60 0 Strong Weekly All 300 0 Inadequate As Required All 144 0 Strong Daily All 60 0 Adequate Weekly W 900 0 Inadequate 7,980 65 Staff scheduling Accounts Booking group and school tours Open and close house and shop Daily revenue report Public Relations and Marketing Special Event planning Special Event implementation Winter Tours and programs Monthly Daily TOTALS Current Management Guides now tutored as volunteers, and invited to become paid staff upon successful completion of training program. Off season Tours and programs now in place Volunteer marketing committee formed There is much room for expansion in this area 8-11 Landscape Tasks Plow parking lot and front driveway Coordinate vegetable garden budget and plans with Gaining Ground Frequency As needed Season W Staff Hours 12 Other Hours 32 Current Level Notes Adequate Based on eight snow events per year, snow plowing is contracted out. However, rapid changing weather conditions require that manager and volunteers manually shovel snow and sand on immediate access paths. Annual All 8 0 Strong Mending stone walls Annual S 8 0 Adequate Install and remove docks Biannual S, F Annual All 3 Weekly All Weekly Gaining Ground and Manse staff collaborate on planning and tours Adequate Undertaken by GB Supt. 0 Inadequate Sign renewal held up by poor internal communications 0 0 Poor New lighting plan underway All 20 0 Strong Annual F 40 0 Strong Annual S 60 0 Strong Apple tree pruning Biennial W or S 1 8 Adequate Termite inspection Annual Su 2 3 Strong Inventory, repair and/or replace property signs. Monitor and maintain exterior lighting Restock exterior brochures Fall clean-up General garden cleanup Current Management 48 0 Extended to area hotels and businesses Contracted out. 8-12 Mow north field Mow/weedwhack lawn area directly around the Old Manse Clean trash from property Inspect and re-vegetate riverbank Remove winter protection from orchard trees Prune grape vines Evaluate and prepare equipment for season Paint benches for season Prune trees, lilacs, and bushes around property Fertilize orchard trees with lime, mulch and winterize Rake off leaves from perennial and herb gardens Annually Fall 4 0 Adequate Field is allowed to grow, and mown once annually in preparation for the Fall Festival Weekly S, Su, F 60 0 Strong Now completed ‘in house’ As needed All 32 0 Strong Annual S 4 0 Inadequate Annual S 4 0 Strong Annual W or S 2 0 Adequate Annual S 8 0 Strong Annual S 8 0 Strong Annual S 16 0 Strong Annual F 12 0 Strong Annual S 6 0 Strong Current Management Planning and implementation underway 8-13 Monitor health of trees and replace when needed Dead head perennials and weed flower beds Re-seed bald patches of lawn Water reseeded areas of grass Spray/weed overgrown areas of driveway Control invasive plants Leaf removal Rove property Anthrop and Malcolm Preserve Bullet Hole House Mowing South Field Mowing Ongoing Su 12 0 Adequate Weekly S, Su, F 20 0 Adequate Annual S 8 0 Strong Daily S, Su 8 0 Strong Plans in place to relay driveway, plus the teardrop portion leading to shay shed. Annual S, Su, F 10 0 Inadequate Annual S 40 0 Strong Annual F 120 0 Strong Daily All 150 0 Strong Bi-weekly S, Su, F 100 0 Inadequate Bi-weekly S, Su, F 24 0 Adequate Memorandum of Understanding with NPS (MOU - NPS) Bi-weekly S, Su, F 24 0 Adequate NPS (MOU - NPS) 874 43 TOTALS Current Management 8-14 Time currently worked by seasonal staff amounts to approximately 9,000 hours per calendar year. Figures 8-3 through 8-5 below summarize task distribution by hours. Figure 8-3 sums up the HSA’s 770 hours from the house total as collated. Figure 8-4 extracts the HSA’s hours, and views the remaining 7,690 hours worked as distributed across the entire interpretive staff. Figure 8-5 reviews the MT’s tasks. In this chart, the ‘General Ground Work’ label includes all landscape tasks including in the above table, excluding mowing. The ‘MOU’ label is the Memorandum of Understanding with the National Park Service. Fig. 8-3 Historic Site Assistant: Bookstore Distribution of Hours Scheduling 18% 4% Special Events 4% 37% 30% Winter Hours 7% Accounting Inventory Current Management 8-15 Fig. 8-4 Seasonal Staff: Distribution of Hours House Tours Bookstore/Visitors 30% Winter Hours 12% 45% 2% 4% Special Events 7% PR Cleaning Fig. 8-5 Maintenance Technician: MOU Distribution of Hours Apthorpe/Malcolm 19% 4% 24% Leaf Removal 10% 24% 19% Trash Removal Mowing General Ground Work Current Management 8-16 Existing staff resources are inadequate to meet not only current but also future management goals. However, a small rise in expenditure on staff culminated in a substantial increase in income for FY09 over FY08. Moreover, the success in maintaining FY10 income at a level achieved by September 1, 2009 ($84,892 in FY10 compared with $84,437 at this stage in FY09), despite inclement weather and economic recession, suggests that The Trustees can maintain and expand the HSA post, from a seasonal, parttime position to a permanent year-round position. Moreover, the addition of an educational and marketing person to staff can lay the foundations for new, lucrative income streams. 8.4 Current Management Capacity and its Ability to Meet Property Management Goals Two broad areas define property management goals: Structural and Public Outreach. Structurally, the primary goals are to develop and sustain appropriate levels of collections management and preservation standards, and to introduce a suitably funded scheduled maintenance and repair program. From a Public Outreach and Engagement perspective, the major goal is to preserve and promote The Old Manse’s rich cultural and physical landscape for current and future generations, while simultaneously creating new and innovative ways to engage more people, recruit volunteers and attract diverse audiences. Outreach and engagement goals are driven by interpretive themes. The Old Manse’s location has placed it beyond the boundaries of the Central and Southeast Regions, which resulted in basic stewardship from field operations staff. However, the property is now an integral property in the Greater Boston Region, and receives better attention. However, the lack of an established management unit to serve the ConcordCarlisle area continues this problem. In season, a part-time maintenance assistant cares for the three Trustees-owned properties in the Concord-Carlisle area. In the off-season The Trustees do not designate field staff to the property. Staff from the Sharon-Walpole Management Unit assists with basic property management during the off-season, but their distance from the Old Manse reduces time available to devote to the site. This poses problems with such issues as tree husbandry, and the MT spends a disproportionate amount of time roving the property in order to remove fallen branches, many of which are potentially dangerous. This is achievable by integrating visitor services, programs and interpretation, in a way that mirrors The Trustees combined approach incorporating activities between field operations, education, engagement, and land conservation. Engagement, conservation and preservation goals, worked out within Federal, State and local authority acts, can further enhance the property. For example, The Old Manse is a National Historic Landmark and is eligible for special grant opportunities. However, this places limits on changes to the site, as preservation projects must follow National Park Service guidelines for historic preservation. Moreover, an adaptation and application of the State’s River Protection Act, and local government natural heritage overlay acts, can further aid in the conservation and enhancement of The Old Manse landscape’s historical, natural and cultural significance. As a result, a program highlighting such aspects can become a permanent exhibit in the Current Management 8-17 proposed on site visitor/education center, to inform and educate visitors to the site. Moreover, the addition of a visitor center will play an important role in securing future, long-term partnerships. A major objective of modern non-profits is to gain high returns from proportionately small initial investments. This is achievable at The Old Manse by establishing a pro-active membership recruitment program on site, and by applying ‘leverage’ through more partnerships with local businesses, bus tour companies and hotels. Existing partnerships include those with the Minute Man National Historical Park, with which the property currently has a beneficial Memorandum of Understanding regarding landscape care and equipment storage. Like the Manse, the Minute Man National Historical Park is a member of the Concord History Educational Collaborative, a gathering of twelve historic sites and related organization in the greater Concord area, which provides a source of information and support in the local museum community. For example, representatives from the Old Manse, the Orchard House and the Emerson Home, are meeting this winter to discuss future programming partnerships. In addition, the Orchard House has a booth at our upcoming Fall Festival. In addition, another important partner, Gaining Ground, also mans a booth at the Festival. Gaining Ground is a Concordbased non-profit organization, and The Trustees’ partner in maintaining Thoreau’s recreated vegetable garden. Partnerships with area schools is a primary management goal, and the HSM plans to meet with representatives from the Fenn School, Nashoba Brooks, Concord Academy, the Middlesex School and with teaching staff from local public schools. Moreover, the HSM will also seek partnerships with colleges and universities to place The Old Manse in specific curricula. Students will visit the site in more numbers, and representatives from The Old Manse can visit the schools and colleges, for a preset fee. The Concord’s Colonial Inn has proved to be a valuable partner, particularly during the past year at a time of wide revenue loss for tourist organizations. The Inn and The Old Manse have a reciprocal agreement, wherein the Inn sends those seeking wedding ceremonies to The Old Manse. In addition, the two organizations are collaborating in organizing bus tours to The Old Manse, from which visitors will dine or stay at the Colonial Inn. All programs and partnerships thrive on the oxygen of publicity. To that end, we will also create a property-centered, focused, and effective marketing program to augment the organization’s publicity programming already in place, in order to promote missions and visions. These include the introduction of a 12 month ‘season’ to maximize income potential, a program which trains interpretive staff and volunteers to highest possible levels, plus the addition of at least one full time or two part-time posts to staff. Moreover, the existing staff should receive a very well deserved raise in pay. Within the parameters of relatively small expenditure, the interpretive staff not only welcome approximately 15,000 people per annum, they also develop programs, conduct Current Management 8-18 tours, and make hour-to-hour, and daily decisions, most of which require diplomacy and skill sets at a multiplicity of levels. Furthermore, numerous issues require instant pronouncements and judgments, ranging from public safety to education and from concerns regarding basic maintenance and repair to considerations involving community outreach. Accordingly, if we are to achieve future, long-term management goals in raising The Old Manse’s profile nationally, internationally and academically, a raise in the hourly wage rate is a necessity. This will be achievable as we explore ways to inject new forms of income from grants and programming. However, an increase in the budget will not solve one very persistent problem. In conclusion, current staffing resources are inadequate to meet the management goals of the Old Manse. Converting the Historic Site Assistant position from seasonal to yearround, would allow the Historic Site Manager to focus much more time on program development, community outreach and curatorial needs. Additionally, The Old Manse requires a full-time, year-round Superintendent for the Concord-Carlisle Management Unit to ensure the stewardship of the Manse’s landscape and its structural resources. In the interim, a central management goal is to maintain the MT position without any reduction in hours. 8.5 Other Management Considerations The Old Manse is designated a National Historic Landmark. As a result, it is limited as to what changes can be made to the site. All preservation projects at the Manse must follow guidelines set forth by the National Park Service for historic preservation and The Trustees’ organizational guidelines for the use and restoration/preservation of historic structures and their interiors. The Old Manse is subject to design review and approval from the Concord Historic District Commission on issues such as signage and lighting. Current Management 8-19 Section 9: Prescribed Routine Maintenance House Tasks Clean house gutters Touch-up painting of structure Maintenance and repair of furnace and heating and cooling distribution systems Fire Protection Wash windows Clean and vacuum attic Staff special events Clean out basement storage Put outdoor equipment in basement Ongoing restoration carpentry work (i.e., shutter repair, doors) Open house, spring cleaning Clean staff bathroom Clean house and collections Inspect house/interiors Inspect and inventory collections Bookstore Management Hire and train seasonal house guides Provide guided tours of house Staff scheduling Accounts Booking group and school tours Prescribed Routine Maintenance Frequency Season Staff Hours Other Hours Changes in Hours from Current Schedule Biannual S, F 2 0 0 Annual All 100 0 +100 As Required F 2 52 40 Annually Su 1 21 +20 Annual All 40 0 +20 As Required W or S 20 0 0 Weekly All 175 25 0 Annual S, Su, F 40 0 0 Annual F 3 0 0 Ongoing All 120 26 +100 Annual S 90 0 0 Daily All 12 0 0 Weekly S, Su, F 30 0 0 All 20 0 Annual Any 32 0 +20 Daily All 2,500 0 0 As Required All 120 0 0 Daily All 3000 0 0 All 30 0 0 All 200 0 0 All 100 0 0 Weekly Monthly Daily Daily 0 9- 1 Open and close house and shop Daily revenue report Public Relations and Marketing Special Event planning Special Event implementation Winter Tours and programs Daily S, Su, F 120 0 0 Daily All 60 0 0 Weekly All 500 0 +200 As Required All 144 0 0 Daily All 60 0 0 Weekly W 980 0 +80 TOTALS Landscape Tasks 8,501 124 +580 Frequency Season Staff Hours Other Hours Increase in Hours from Current Schedule As needed W 12 32 0 Annual All 8 0 0 Annual S 8 0 0 Plough parking lot and front driveway Coordinate vegetable garden budget and plans with Gaining Ground M Mending stone walls Install and remove docks Biannual S, F Inventory, repair and/or replace property signs. Annual All 3 0 0 Monitor and maintain exterior lighting Weekly All 40 0 +40 Weekly All 20 0 0 Annual F 40 0 0 Annual S 60 0 0 Biennial W or S 1 8 0 Annual Su 2 3 0 Annually Fall 4 0 0 Weekly S, Su, F 60 0 0 As needed All 32 0 0 Annual S 44 0 +40 Restock exterior brochures Fall clean-up General garden clean-up Apple tree pruning Termite inspection Mow north field Mow/weed-whack lawn area directly around the Old Manse Clean trash from property Inspect and re-vegetate riverbank Prescribed Routine Maintenance 0 48 0 9- 2 Remove winter protection from orchard trees Annual S 4 0 0 Annual W or S 2 0 0 Annual S 8 0 0 Annual S 8 0 0 Prune trees, lilacs, and bushes around property Annual S 16 0 0 Fertilize orchard trees with lime, mulch and winterize Annual F 12 0 0 Rake off leaves from perennial and herb gardens Annual S 6 0 0 Monitor health of trees and replace when needed Ongoing Su 12 0 0 Dead head perennials and weed flower beds Weekly S, Su, F 20 0 0 Annual S 8 0 0 Daily S, Su 8 0 0 Annual S, Su, F 50 0 +40 Annual S 40 0 0 Annual F 120 0 0 Daily All 150 0 0 As Required S, Su, F 100 Bi-weekly S, Su, F 24 0 0 Bi-weekly S, Su, F 24 0 0 994 43 +20 Prune grape vines Evaluate and prepare equipment for season Paint benches for season Re-seed bald patches of lawn Water re-seeded areas of grass Spray/weed overgrown areas of driveway Control invasive plants Leaf removal Rove property Apthorp and Malcolm Bullet Hole House Mowing South Field Mowing TOTALS -100 Combined Totals – 9,495 staff hours, with 600 extra hours required Prescribed Routine Maintenance 9- 3 Section 10: Recommended Actions 10.1 Introduction This chapter will address the specific threats and opportunities identified in Sections Four through Eight of this plan. It will present recommended actions designed to protect the significant resources of the Old Manse and provide a high quality visitor experience. All of the recommendations made in this chapter were developed in consideration of the planning framework described in Section One, the vision for the future of the Old Manse included in Section Two, and the goals and guidelines that follow. These recommendations, together with the Prescribed Routine Management Program, will comprise the management of the reservation for the next ten years. 10.2 Cultural and Structural Resources Goals: • Use the significant history of the Old Manse to engage people in the preservation of this place and in our cultural heritage. • Retain the integrity of this National Historic Landmark. • Ensure that all buildings and structures accessible to the public are safe and that any potential hazards are minimized. • Continue to expand the use of the site, collections and archives to inform and illustrate interpretive themes for the Manse, thus diversifying its offerings. Guidelines: • • • • Follow the Secretary of the Interior’s Standards for the Treatment of Historic Properties. Follow the Secretary of the Interior’s Standards for the Treatment of Cultural Landscapes. Follow The Trustees’ Historic Resource Committee’s policies on collections, historic structures and interiors. The Old Manse structure is not universally accessible. However, it is The Trustees’ practice to make it as accessible as possible without altering the architectural integrity of the building. Attempts at accessibility include: wheelchair access to the shop and first floor, a virtual tour Recommended Actions 10- 1 10.2.1 Collections 1 2 3 4 5 6 7 8 9 10 11 12 13 Recommended Actions: Conduct additional research to expand knowledge of family and others who lived at the Manse in the late 19th and 20th century Research and write a Land Use History for the Old Manse Update the inventory of historic book collection and transfer those designated to ARC Selective conservation of historic books will be initiated Digitize historic photos in conjunction with ARC plan Review collections for appraisal Review the advisability of fine arts insurance for the collections in conjunction with statewide policies. Complete photo-documentation of the collections. Complete research on wallpaper collection Continue systematic collections conservation for objects on exhibit Inventory and organize contemporary photo collection Retrieve the artifacts excavated from the archaeological dig that occurred on-site. Transfer archaeology collection to the ARC for research and develop finding aid. Recommended Actions Description/Rationale: This will be used to improve interpretation and diversify program offerings As one of The Trustees’ most significant historic properties, the Old Manse should have this document for internal and external use. Books not on exhibit that require a better storage environment and access for research will be transferred to the ARC The books are an important aspect of the Manse’s collections that require conservation This is part of a large statewide plan to improve information and access This is part of a statewide initiative Current insurance for Old Manse collections is inadequate This is part of a statewide collections management initiative To improve interpretation of the Manse interiors This is a long term project using funds from the Sears endowment This will allow us to better utilize these images and document the Manse’s recent history Some artifacts are held by UMass Boston and should be returned to The Trustees. The on-site collection is currently inadequately stored in the Shay Shed basement 10- 2 10.2.2 Structural Features 14 Complete restoration of Hawthorne study 15 Complete restoration of Hawthorne bedroom 16 Continue to conserve Manse interiors 17 Monitor environmental conditions in the house to maintain a stable climate Upgrade fire detection systems 18 19 Complete restoration of interior and exterior shutters and reinstall 20 Complete sill work and re-glazing of windows as indicated in reports 21 Undertake further archaeological research at the barn foundation and vicinity Complete research on historic documentation for barn Develop case statement for barn reconstruction or replacement Reconstruct the barn on its original site Use barn for interpretation and for indoor meeting space for events and programs. Redesign boathouse dock to accommodate canoes during both low and high water 22 23 24 25 Recommended Actions This involves reproducing a period wallpaper and removing a 20th century wallpaper installed by The Trustees This involves painting the room in 18th century colors, as documented and replacing the period wallpaper This is part of a systematic plan as outlined in the Furnishings Plan, This will be incorporated into the routine management program. The Manse’s systems are inadequate and upgrade should be a priority for this vulnerable house. Most of the interior shutters for the second floor exist and will be part of the room restorations. Exterior shutters are missing and need to be replaced, in kind A report from restoration carpenter David Webb indicates the need for this work to maintain structural integrity of the Manse This work is required before any reconstruction can occur This will inform decisions for barn project This will include will include programmatic uses and fundraising plan. This has been part of a long-range plan for the Manse and would fill the urgent need for program and meeting space to expand and diversify interpretation of the property. This will improve riverbank preservation and correct flotation elements. 10- 3 10.2.3 Cultural Landscape Management 26 27 28 29 Recommended Actions: Description/Rationale: Restore circular loop at end of avenue as This is an important aspect of the landscape part of historic landscape which has been difficult to manage as part of routine operations. Different treatments will be explored but non-chemical options will be explored first. Replace ash trees in avenue as they Replacing the trees on a staggered schedule decline taking into consideration the will maintain the look and feel of the Allee. size and looks of the replacement trees Use native species not currently threatened by disease and consider diversifying species to reduce vulnerability to future diseases. Evaluate the feasibility of maintaining a This is an appropriate way to manage the small sheep herd in collaboration with grassy areas at the Manse both for NPS maintaining the vegetation and for interpretive purposes. It is also a “green” measure. Management should: • prevent over-grazing of selected areas, • minimize runoff containing fecal matter that could contaminate the Concord River, • maintain a vegetative buffer between the river and grazed area. In the process of restoring the riverbank, It would convey the message that the include construction of ADA-approved outdoor experience of contemplate-inspire(or at least handicap-friendly) path and act is accessible to everyone, and also help pull-outs, connecting with the other to counteract the lack of accessibility to the paths to form an internal loop, and also house itself. connecting with the MMNHP allee. 10.3 Natural Resources Goals: • Highlight the ecological resources, threats and the Reservation’s connection to the Concord River ecosystem as part of the education program to: 1. Reach a new user group, and 2. Engage visitors in conservation issues and challenges to promote conservation beyond our boundaries. • Minimize threats to natural resources Recommended Actions 10- 4 Guidelines: • Keep mower blade height on high to avoid killing wildlife and promoting a healthier lawn and field habitat. • Follow The Trustees guidelines on prioritizing control of exotic, invasive plants. • Follow all relevant local, state, and federal regulations. • Include 20th century ecological principles in management of cultural landscape 30 Recommended Actions: Preserve and restore native riverbank vegetation. This will be done in-house. 31 Control invasive plants on the reservation. 32 Expand bird nesting box program to include volunteer monitoring 33 Add conservation of native pollinators to property management and education Recommended Actions Description/Rationale: This action will include visitor management along the riverbank to reduce trampling, soil compaction and erosion. A visual link between the Old Manse and the river should be maintained. Previous restoration work completed by Heimlich did not succeed for various reasons. Invasives are abundant, especially throughout adjacent parcels making eradication and control of most species a low priority. The eradication of swallowwort from the North Field and riverbank is the highest priority. This is an important link with visitor experience Native pollinators are in need of conservation and serve important services to both ecosystem function and agriculture. Specific actions should include: • Use of bee houses to attract native species • Planting of native species in the perennial garden and elsewhere • Signage to interpret conservation actions and to highlight for education • Mowing areas less frequently or annually to provide areas of habitat 10- 5 10.4 The Visitor Experience Goals: • Expand visitor services and interpretive programming to increase visitation. • Engage a diverse audience and encourage them to be stewards of the property and of history, in general. • Encourage cross-promotion of the Old Manse with other historic sites in Concord. • Take a lead role in telling the Transcendental story of Concord. • Where possible, make the property more accessible to visitors of all physical abilities. Recommended Actions: 34 Create an annual schedule of events to organize planning and implementation more efficiently 35 Review the functionality of the museum shop and make improvements. 36 Expand the merchandise offerings in the museum shop to include additional authors such as Sarah Orne Jewett and others 37 Continue to work cooperatively with the National Park Service on signage for the Manse and MMNHP. 38 Develop signage illustrating dock and water landing access points. Create a map with water landings to clarify access. 39 Improve baseline documentation on visitation including the number of visitors on the grounds. 40 Consider expanding Manse hours through the shoulder seasons. 41 Create a comprehensive disaster preparedness plan. Recommended Actions Description/Rationale: With limited staff resources this will make programs run more efficiently. Current space is a bottleneck and there are too many mixed uses. This will help to broaden the mission related focus and increase revenue. MMNHP is our most important partner. Plans, programs and signage should be jointly evaluated. This will help to address Natural Resources concerns as well as to make it easier for first time visitors to find their way. This is part of a larger statewide initiative to have a better understanding of our audiences, both numbers and demographics. This would allow the Manse to engage the many visitors who come to the Manse in the fall and spring. This will include policies and procedures for safety of visitors and collections in the instance of fire, flood, or other natural disasters. It will also include procedures in the event of medical emergencies. 10- 6 10.4.1 Education and Interpretation Goals: • Use all parts of the reservation to their fullest potential to engage the visitor with: o ecological connection of the Old Manse to surrounding areas, o the history and beauty of the property, o the historic significance of the building and its occupants. • Collaborate with other local attractions on joint programming initiatives and opportunities. Guidelines: • Ensure that all outreach materials and “touch points” (e.g., signs, brochures) are accurate, friendly, and clearly and consistently deliver The Trustees’ message. • Ensure that all house guides and other property staff are adequately trained in program delivery and well versed in the mission and message of The Trustees. • Follow the recommended actions in the property interpretive plan. 42 43 44 45 46 47 48 Recommended Actions: Commit to experimenting with diverse interpretive methods to keep current with audience expectations Offer multiple tour options including an abridged tour, or thematic tours. Examine best interpretive methods for the site including beyond-the-borders walks Develop programs for families with children such as a Quest Create tiered programming to appeal to audiences along the engagement cycle Identify specific opportunities for engaging people further along the engagement cycle. Re-investigate a joint ticket with other Concord sites Expand relationship with Minuteman and Gaining Ground constituents and staff to improve message training and shared initiatives such as sustainability and diversity as well as to expand programming. Recommended Actions Description/Rationale: The Old Manse has the potential to be a prototype for other Trustees sites and the historic site field in general. Success for the Manse will be realized in being as responsive as possible to visitors’ varied interests and needs. This will help to connect the Old Manse landscape to surrounding landscapes such as MMNHP and Estabrook Woods. Quests at other Trustees properties have met with great success and have attracted new audiences. This is in alignment with The Trustees’ Education & Outreach Engagement Plan. This will encourage collaboration and increase visibility for the Manse. Collaborating with The Park Service and Gaining Ground and Manse staff, we have the capability to present a strong message of ecology & stewardship to our combined audiences. Opportunities to share resources and expertise also exist. 10- 7 49 50 51 52 Explore development of a landscape audio tour Re-publish Manse booklet or create new one. Develop writing workshops and retreat weekends Expand public event offerings such as co- hosting the Stone Soup dinner. 53 Expand web based offerings. 54 Develop formal school program with area secondary schools and colleges. This will further diversify Manse offerings for a broad audience. The Manse currently does not have a publication for visitors to take home. This is a frequent request. Such mission related programs are an important aspect of program expansion The Old Manse’s landscape provides unlimited potential for collaboration with other Concord non-profits to connect to the community. This will greatly expand our off-site audience This is an untapped area for the Manse which has great potential for connecting students with our national heritage. 10.4.2 Marketing and Outreach 55 56 57 58 59 60 Recommended Actions: Develop a marketing plan for the reservation based on audience research Create a link with MMNHP website and vice versa. Include other possible partners Increase outreach efforts to schools. Offer programs in conjunction with Concord adult education. Work with Concord Visitor Center staff to encourage collaborative marketing of Concord cultural sites – paper and webbased. Create and maintain relationships with information providers such as gas station attendants, hospitality industry and retail merchants Recommended Actions Description/Rationale: At the present time, virtually no marketing is done for the Manse. A thorough and professionally-prepared marketing strategy is needed to increase the property’s visibility both locally, regionally, and nationally. There is an overlap in audience interests from which both organizations can benefit. Although many schools from across the country visit the Manse, very few local schools take advantage of this opportunity. This would include in-class programs. This is another means to broaden our constituencies. This and the recommendation below will help to raise the Manse’s visibility in Concord’s cultural community and will result in increased visitation. See above. 10- 8 10.5 General Management 61 62 63 64 Recommended Actions: Description/Rationale: Improve the existing disaster/emergency See recommendation 10. 4. An emergency response plan. plan is needed to protect the house, collections and staff and visitors in the event of an emergency. Convert the Historic Site Assistant Many of the administrative tasks could be position from seasonal to year-round. accomplished by the HSA, allowing the Manager to pursue strategic initiatives. Hire a full-time Superintendent for the The Concord Area properties would all Concord/Carlisle Area Management benefit from full time managerial care. The Unit. superintendent from the Sharon/Walpole MU is generous with his time but it is a Integrate TOM, Malcolm, and Apthorp challenge to meet property needs. properties into a high-engagement MU that utilizes the extensive natural and recreational resources of Estabrook Woods and the historical significance of EW and TOM to engage a diverse range of visitors. Explore and implement opportunities to The Manse needs to become more reliant on increase earned income. earned income rather than support from The Trustees to realize a balanced budget. Recommended Actions 10- 9