MOBILE COMPUTING GUIDE V.2
Transcription
MOBILE COMPUTING GUIDE V.2
MOBILE COMPUTING GUIDE V.2.0 Editorial Everything you wanted to know about Psion Teklogix can be found in the forty-eight pages of this complete mobile computing Guide, designed to tell you who we are, where we are heading and what we can offer our customers to help them implement a global mobile computing solution. This brochure has been created to show: • Psion Teklogix mobile solutions, products and services. • To focus on wireless solutions and emerging technologies such as RFID and new voice solutions. wealth of news, and the essential facts that will enlighten decision-makers to decide their future mobile computing strategy. The brochure is complemented by an array of case studies available on a new dedicated web site which in addition, provides access to updated product presentations and videos. Finally, we will focus importance to ensuring direct contact between our teams, our partners and our customers. This Guide could never say enough about the involvement and enthusiasm of the Team at The brochure will receive regular updates Psion Teklogix and is therefore a warm invitawhen ‘new’ Psion Teklogix products and ser- tion to come and meet us. vices are launched, and will keep abreast with the developments in technological innovations Jacky Lecuivre and standards. It will provide an ever-growing Chief Executive Officer Receiving you loud and clear 1 2 2 3 4 Your requirements are our business! Innovation… in motion Skill and enthusiasm You first You have a clear idea of a performance-based mobile solution for your business requirements.You expect a global mobile computing solution to offer the best in terms of performance and reliability at the lowest possible cost. You pay attention to technological progress, particularly when it can make you more competitive. Around 8% of our turnover is spent on Research and Development. You firmly believe that training, team motivation and hiring the best people are the development engines of an enterprise. You demand full-time involvement from your suppliers, a readilyavailable and reliable partner; we are at your side as your organised single-source provider of all products & services. PSION TEKLOGIX EMEA CUSTOMERS Benelux AGFA DANONE EXEL LOGISTICS FRIGOLANDA MASSIVE NIKE PHILIPS LIGHTING SCHERING PLOUGH SMURFIT TOYOTA VAN MARCKE VOLVO CARS France AIR FRANCE CARGO ALTADIS CARREFOUR CASINO EDF GEODIS LANCEL ONYX PRINTEMPS LA REDOUTE PSA (PEUGEOT CITROËN) RENAULT SANOFI SNCF SOLLAC SYSTÈME U VALÉO Germany BLG INTERNATIONAL LOGISTICS BMW AG BOSCH UND SIEMENS HAUSGERATE CAMPBELL DACHSER GMBH & CO FRIEDRICH GROHE AG & CO INA-SCHAEFFLER GROUP LEGO LISA DRÄXLMAIER SCA PACKAGING AG & CO KG SCHENKER DEUTSCHLAND SIEMENS AG THYSSEN KRUPP STAHL AG VALEO VOLKSWAGEN AG 5 Think Solution As a manufacturer, we offer you comprehensive understanding coupled with a complete range of products to meet all your requirements. South Africa ABSA BANK ANTALIS BMW COLOMBUS STAINLESS STEEL INTERNATIONAL HEALTH DISTRIBUTOR (IHD) L’OREAL METRO CASH & CARRY NISSAN SOUTH AFRICAN AIRWAYS CARGO SOUTH AFRICAN PORTS OPERATIONS SPAR THE COLD CHAIN VODACOM WOOLWORTHS Spain ALINGHI TEAM BMW IBÉRICA DRAGADOS S.P.L. FONT VELLA/LANJARON (DANONE) GOODYEAR-DUNLOP HERO HONDA PEUGEOT CITRÖEN PORSCHE RENAULT REPSOL YPF SONY TAU CERAMICA TOYOTA ZARA Italy BINDI (GRAN MILANO) BMW BTICINO CHICCO ARTSANA DE CECCO FRIGOSCANDIA HILTI LA PERLA OPEL PORSCHE POSTE ITALIANE SAMMONTANA SEA AEROPORTI DI MILANO TOYOTA VALFRUTTA (CONSERVE ITALIA) UK 3663 FIRST FOR FOOD SERVICE ABP ANTALIS AVON COSMETICS BMW LTD BRITVIC SOFT DRINKS CLAIRE’S ACCESSORIES PORT OF TILBURY ESTEE LAUDER FRUIT OF THE LOOM LTD MEDWAY PORTS TIBBET & BRITTEN UNIPART WRIGLEY Irish customers SUPERQUINN BULMERS/MAGNERS CAHILL MAY ROBERTS SMURFIT KAPPA BWG (SPAR IRELAND) KERRY GROUP ABBOT EASONS FLEXTRONICS SERCOM Nordic AKZO NOBEL ARCTIC CONTAINER OPERATION BANG & OLUFSEN CARLSBERG CLOETTA-FAZER DANFOSS DFDS TRANSPORT DSB EIMSKIP GRUNDFOS GÖTEBORG HAMN LEGO SYSTEM SCA PACKAGING VELUX WÜRTH 3 Psion was founded by U.K. scientist David Potter 1967 1980 1981 Psion Organizer was launched 1984 1990 Teklogix opened first U.S. office Teklogix was founded by Rod Coutts 1992 1993 1994 Teklogix was expanded to Europe (Teklogix GmbH in Germany) Opening of Teklogix S.A. in France Opening of the rest of the subsidiaries: UK, Spain, Denmark, Belgium, Italy and South Africa Teklogix introduced wireless real-time data collection solutions PSION TEKLOGIX ALL OVER THE WORLD Corporate headquarters Subsidiaries Distributors Psion Teklogix EMEA Parc de la Duranne 135, rue René Descartes BP 421000 13591 Aix-en-Provence Cedex 3 Tél. +33 (0)4 42 908 809 Email: contact@psionteklogix.com 4 Psion Industrial was formed 1995 Teklogix IPO on Toronto Stock Exchange 1996 Symbian joint venture created 1998 2000 Teklogix was expanded to South America. Iso 9001 registration by British Institute Standards Teklogix was acquired by Psion PLC, merged with Psion Enterprise and became Psion Teklogix Inc : Manufacturer and integrator of professional mobile data-processing solutions 2003 Psion Teklogix entered Chinese market with office in Shanghai 2004 Psion Teklogix opens offices in Japan and a third in China Innovations timeline In 1984, the British group PSION introduced a revolutionary product called “Organiser” onto the market, capable of collecting, storing and processing data in the field, and then synchronising with a PC, it had just invented the PDA, well ahead of the rest of the market. In 1980, Canadian company TEKLOGIX was already demonstrating its ability to innovate by installing the first networks of hand-held and vehicle-mount wireless terminals in the huge warehouses of the US Army. Response times of less than a second were due to the quality and the originality of its radiofrequency communication protocol. The successive baselines of the two firms over the past 40 years clearly show the development of cultures and technologies: > Innovators in RF/DC technology > Delivering end-to-end wireless mobile solutions > Providing anytime, anywhere mobile access to enterprise data > Information in motion In September 2000, the acquisition of TEKLOGIX by PSION gave rise to PSION TEKLOGIX. By pooling the two pioneers’ product ranges, knowledge and expertise, the new company immediately emerged as a key player in the fastgrowing market of professional communication and mobile computing. Today, almost 4 million people working on more than 750,000 sites around the world are connected in real or deferred time to their company’s IT network via a PSION TEKLOGIX terminal. 5 2005 Psion Teklogix expands new technologies’ presence with the opening of an EMEA Mobile Solutions Group dedicated to RFID solutions, biometrics… 2006 Psion Teklogix becomes one of the worldwide leaders in the GMM (General Mobile Market), with major contracts like SNCF, EDF & DHL. Psion Teklogix teams up with Vocollect to provide Voice Recognition to WORKABOUT PRO Product Line www.customers-in-motion.com This brochure has an informative extension online, which will be constantly updated! As Psion Teklogix is delivering reliable mobile computing solutions to a wide range of industries and sectors, we have designed a dedicated web site where you can find out more about our customers’ solutions for your specific business needs. www.customers-in-motion.com is a portal dedicated to professional mobile computing solutions. It explains how they are implemented on a daily basis by users of Psion Teklogix products and services across the world. CASE STUDY Once online, you can navigate: > By business activity - agriculture, airports, automotive, cold chain, forestry, field service, government, healthcare, pharmaceuticals, ports and container yards, retail, public safety etc. > By solution type > By client CLIENT COUNTRY SECTOR SNCF (French Railways) France Transportation 10,000 SNCF ticket inspectors will travel with a WORKABOUT PRO! This project was very dear to the SNCF management team, who are keen to improve the working conditions of their staff on trains, the efficiency and the reliability of service to travellers, and the global enhancement of the company’s information system. The dream of ticket inspection assisted by handheld computers has come true with the ACCELIO project, combining a specific software program created by UNILOG, a communicating PDA and an ultra-light hand-held printer. The project is now being implemented and the 10,000 SNCF inspectors will have the satisfaction of replacing their traditional heavy bag with a 600g PDA! The WORKABOUT PRO, which has been specifically configured to meet the SNCF specifications, can be used for 3 types of ticket inspection: - Regional network subscribers who already have an RFID-type season ticket, - Main line travellers who will use ... TO B E C O N T I N U E D AT www.customers-in-motion.com 6 CONTENTS OF THE SOLUTIONS > Experts in Wireless Technology 8 System Architecture - Security Hardware Components - Narrowband Technology > Hand-held terminals 10 > Vehicle-mount terminals 16 > RFID 22 > Printing solutions 26 > Integration Services 28 > Speech Solutions 30 > Network Management and Terminal Utilities 34 > Services 36 > Specifications 40 7 As wireless technologies become more and more popular, it is becoming increasingly difficult to find true “experts” in wireless network design. Psion Teklogix has been designing and implementing wireless systems for 40 years. If your wireless network is supporting a critical business function, it must have dependable performance. Psion Teklogix takes the time to do a complete site evaluation and a needs analysis to propose a wireless solution specific to our customers. Our product portfolio contains multiple types of wireless technologies, protocols and architectures to meet even the most challenging requirements. Our field personnel provide professional and reliable installation and commissioning services, as well as on-site support when required. Whether your primary requirements are system throughput, coverage, security or future compatibility, Psion Teklogix can design a wireless system to fit your needs. Experts in wireless technology System Architecture The architectural design of wireless networks has long been a topic of debate. Psion Teklogix believes that the system configuration depends on the system requirement. We offer a centralised architecture to provide benefits in terms of: > Optimised protocols for high performance systems > Centralised system management and security > Host session management and Optimisation > Multiple radio technology support 8 However, Psion Teklogix also offers distributed access point systems when appropriate. These offer benefits in terms of system cost, simplicity, and standardised protocols. Finally, Psion Teklogix offers a variety of specialised antennas to customise system design for challenging environments with coverage difficulties Access Points Psion Teklogix designs and manufactures the 9160 Industrial Access Point. Designed specifically for Supply Chain and Logistics applications, its rugged enclosure and integrated power supply ensure reliability and long life in harsh environments. The 9160 AP supports dual 802.11b/g radio communications for enhanced coverage, throughput or redundancy. The 9160 is optimised for use in the Psion Teklogix centralised architecture, or as a stand-alone access point. Psion Teklogix is also a Solution Technology Integrator partner with Cisco Systems.We provide and install the Cisco wireless portfolio, including the 4400 family of wireless controllers, the 1200 series enterprise access points, and the 1500 series mesh access points. Security In this age of standardised wireless technologies, security is critical. Psion Teklogix offers all standards-based security schemes such as WPA1 and WPA2 (802.11i). These standards cover both authentication and encryption to ensure that only authorised users can access the wireless LAN and the wireless transmissions are strongly encrypted. If additional security is required, Psion Teklogix can offer a secure second layer security architecture such as VPN, SSL and CCX. Psion Teklogix products also support security network protocols such as VPN and SSL. Narrowband Technology Psion Teklogix was an early pioneer with Narrowband radio technology. This secure, optimised radio technology still offers superior coverage characteristics for large outdoor or complicated indoor environments. Our latest generation Narrowband radio utilises the latest technology and is backwards compatible with our previous generations of products. For specific applications such as port environments or freezer warehouses, the technology is unrivalled. 9 7530 G2 7535 G2 WORKABOUT PRO G2 WORKABOUT PRO G2 S Our rugged hand-held product line consists of ergonomic mobile computers designed for harsh industrial environments. Our rugged hand-helds operate using the Microsoft Windows CE or Microsoft Mobile OS and have a wide range of connectivity, data input and software options available to ensure the right fit for your business application. HAND-HELD TERMINALS 10 The 7530 G2 terminal has been designed according to industrial standards for industrial environments 7530 G2 HAND-HELD TERMINAL A Freezer shield with Narrowband capabilities > Shield. One of the most robust in the market, IP 67 rated, ultra-rugged casing which withstands 2-metre drops onto concrete. > Narrowband. In addition to communication functions similar to the 7535 model, it functions equally in WiFi or Narrowband mode. > Freezer model. Finally, it withstands extreme operating temperatures from -30°C to +60°C, limits condensation thanks to its heated screen and optimises battery life in very low temperatures. Other key features -30ºC > Touch screen display, sunlight readable, 1/4 VGA automatic backlight, NB NARROWBAND > Windows Embedded CE 5.0 and Marvell XScale architecture, BLUETOOTH > Compact Flash, SD/MMC and type III PC cards, along with integrated and external peripheral options to include imaging, WLAN (802.11a/b/g and Narrowband), WWAN (GSM/GPRS). IMAGER CASE STUDY CLIENT COUNTRY SECTOR Dreisbach Enterprises California, USA Cold Chain Dreisbach Survives the Cold with Psion Teklogix’ Rugged Mobile Computing Solution The new smart image capture solution Like Psion Teklogix’ other handheld terminals, this product can be equipped with an imaging function, including the Psion Teklogix Symagery smart image capture. This technology can be used to capture 1D and 2D bar-codes, as well as images of documents or situations. The imager operates with SXGA (1280 x 1024) resolution. Durable 7530 hand-held computer stands up to the extreme temperatures of Dreisbach’s cold storage facility. Dreisbach Enterprises has replaced its paper-based warehouse management system with a Psion Teklogix mobile computing solution for its cold storage facility in Watsonville, CA. Dreisbach processes, stores and ships fruits, vegetables and fish that are processed in the agriculturally rich Pajaro Valley. The ‘new’ mobile computing system, will use Psion Teklogix’ rugged 7530 hand-held computers along with Zethcon’s Synapse, a Warehouse Management System. The mobile system replaces Dreisbach’s paper-based system, which was inefficient and error-prone. Dreisbach expects the new mobile computing system will help to… TO B E C O N T I N U E D AT Touch screen display, sunlight readable, 1/4 VGA automatic backlight www.customers-in-motion.com 11 HAND-HELD TERMINALS 7535 G2 HAND-HELD TERMINAL Absolute Expert in Logistics This new generation product has been designed to beat the outstanding records set by its predecessors. Even more robust, more ergonomic, better communication and cost effective, the 7535 G2 converts into a 1D or 2D barcode scanner, RFID Tag scanner and an Imager, and operates in either emulation or client server mode. BLUETOOTH IMAGER Communication Thanks to its SDI/O and Compact Flash interfaces, it can receive an integrated antenna 802.11a/bg radio card, a GSM/GPRS radio card and a Bluetooth card. Furthermore the 7535 G2 terminal has a sealed JAE connector to connect to a variety of external peripherals including: printers, scanners & weighing devices. More ergonomic It features a monochrome or colour graphic touch screen, and 1/4 VGA resolution. The screen is backlit and contrast automatically adapts to the environment. The 36 and 58-key keyboards, also backlit, feature 6 or 10 single push function keys and have “orange-blue” colour codes. The 7535 G2 is robust and can withstand 26 repeated drops from 1.80 metres onto concrete On-line Accessories Catalogue available at: www.psionteklogix.com Portable Docking Station: USB, serial ports and battery charger Dual Unit Charger/Dock for the 7535 G2 / 7530 G2 Individual or multiple chargers 12 7535 G2 terminal mounted on its cradle More universal The 7535 G2 optionally features an integrated 1D or 2D laser scanner, an integrated Imager and a Dual head so that it can be used simultaneously in bar-code and RFID Tag scanning mode. Extended battery life Fitted with a high-capacity Lithium Ion battery, this terminal consumes little power thanks to intelligent battery management, which means it can offer more than 8 hours’ operation with an average of 5 scans per minute. CASE STUDY CLIENT Philips Lighting Distribution COUNTRY Benelux SECTOR Warehousing and Distribution A much better solution than the competition To ordinary people, properly processing 70,000 articles every day, or loading 70 Lorries without making the slightest mistake may seem like a real achievement. Philips Lighting Distribution (PLD) manages to do it perfectly thanks to Psion Teklogix high-speed technology. Orders from the ERP software package are routed, via the interface, to the IT system which manages the stock in the warehouse and then, through wireless communications, to the Psion Teklogix 7535 terminals. This allows employees to swiftly and easily prepare orders for… TO B E C O N T I N U E D AT www.customers-in-motion.com Other available accessories: Hand strap, Belt Clip, Form Fit Holster, Touch Screen Protective Covers, Vinyl Carrying Case 13 HAND-HELD TERMINALS WORKABOUT PRO The True Multi-Modal Tool in Professional Mobile Computing Handstrap On-line Accessories Catalogue available at: www.psionteklogix.com Docking Station 4 units NEW WORKABOUT PRO SPEECH! First of its kind in speech recognition devices – this Multimodal hand-held computer with patented Vocollect Voice™ technology and Integrated Speech Module (ISM), take the WORKABOUT PRO to the next level of performance for your warehouse or distribution centre environment. Use your WORKABOUT PRO Speech hand-held computer to pick and putaway by voice, then scan or image a bar code or read an RFID transponder. This new level of flexibility for all applications in a data collection environment gives complete versatility so you can multiply your tasks, with one device. > Integrated Speech Solution – Make your warehouse talk with a multi-modal, multi- function device and put Voice Directed Work™ to work for critical logistics management applications > Tightly Integrated Speech Module (ISM) is engineered to directly interface with the terminal and with Vocollect Voice™ to achieve a 99.4%+ voice recognition accuracy rating See also the Speech Solutions section on page 30 14 The WORKABOUT PRO is a flexible, programmable and expandable rugged hand-held designed for a range of data collection needs. The WORKABOUT PRO family of products is now available with either Windows CE.NET, Windows Mobile 2003, Windows Mobile 2005, Windows Embedded CE 5.0, Windows Mobile 6.0 Classic or Windows Mobile 6.0 Professional configurations. It delivers the performance, ruggedness and durability required for mobile data collection in an ergonomic package. Using industry standards, our design ensures ease of integration with your infrastructure. Unparalleled expansion and connectivity options enable a high degree of customisation in order that the WORKABOUT PRO can be tailored to your application. The WORKABOUT PRO can be used in either batch or connected mode, as required, and integrates all the communication possibilities which wireless technologies can offer: > 802.11b/g WiFi Wireless (CCX Compatible); GSM/GPRS and Bluetooth, 3 communication modes available simultaneously > Bar-code reader > RFID reader 1/4 VGA or Full VGA daylight readable touch screen Compact Flash and SD/MMC memory expansion slots combine with USB, and a 100-pin High Speed Expansion interface, to provide flexible radio and peripheral connectivity. Expansion modules deliver even more functionality and customisation such as additional card slots or customised peripherals BLUETOOTH IMAGER WORKABOUT PRO Next Generation Flexibility & Integration: Choice of Windows Embedded CE 5.0, Windows Mobile 6.0 Classic or Windows Mobile 6.0 Professional configurations. All relevant worldwide RFID Standards in LF (125-134.2 KHz) or HF(13.56MHz) technologies are supported in a fully integrated device. Ruggedness: Rated at IP65, the WORKABOUT PRO G2 is protected against dust and water sprayed from all directions. In addition, it withstands multiple 5’ (1.54 m) drops to polished concrete. Ergonomics: The full VGA, daylight readable touch screen display and well laid out, backlit keyboard simplify device interaction. Super High Capacity battery pack: Li-Ion, 3.7 V, 4000 mAh minimum. Available with either long or short keyboard configurations NEW User-friendly and cost-effective WORKABOUT PRO UHF RFID An Ultra High-Frequency RFID reader is now available for the European market, further enhancing the multimedia data capture capabilities of the WORKABOUT PRO. Operating at 869.5 MHz, Ultra High-Frequency RFID is often used in applications such as asset tracking or closed-loop supply chain logistics. > User-friendly, ergonomic solution compared to the larger RFID readers on the market > Class 1 and Gen 2 compliant > Cost-effective and low power consumption integrated reader See also RFID section on pages 22 to 25 15 WORKABOUT PRO HAND-HELD TERMINALS Expert > Technical elevator inspections > Meter reading > Ticket inspection > Food and goods traceability > Dairy product collection management, quality control > Mobile asset management, hardware and property inventories, with bar-code scanning > Order-taking in restaurants > Remote control for electronic light panels > Real-time electronic parts inprocess > Quality control in the electronic industry Docking Station Desktop > Management of truck deliveries in a recycling plant > Monitoring delivery truck loading for daily newspapers > Monitoring wood sawing > Remote printing of bar-code labels > On-board weighing > MOT tests > Inventory, inventory management, batch mode or real time order preparation > ID Control > And all the other applications imaginable CASE STUDY CASE STUDY CLIENT COUNTRY SECTOR Ministero degli Affari Esteri – ROMA Italy Government RFID application for the Ministry of Foreign Affairs Within the vast array of applications of radio frequency technology, PSION TEKLOGIX, a leader in the development of solutions for mobile computing, wireless data collection, and radio frequency identification (RFID), and SOFTWORK, a value-added distributor for active and passive RFID technologies, present the asset management case for the management of telephone equipment as implemented by the Italian Ministry of Foreign Affairs. The application was developed by Tag Project in Catania, Work-Tag®, a certified SOFTWORK partner with a wealth of experience in information and communication technology (ICT) and RFID, and the company that studied the IT aspects and related technology solutions. The RFID solution, known as Tag Invent, has been adopted by the Ministry of Foreign Affairs in Rome, enabling the ministry to manage and monitor the movement of assets, from when they are received to when they are scrapped. The system involves labeling the equipment with passive RFID tags that make it possible to record and update all information for each telephone concerning its status and its movements. The labels are prepared using an RFID printer and are then read/written using a PSION TEKLOGIX industrial hand-held computer equipped with SOFTWORK’s RFID module. In this way, Tag Project has found RFID to be the most… TO B E C O N T I N U E D AT www.customers-in-motion.com CLIENT COUNTRY SECTOR SNCF (French Railways) France Transportation 10,000 SNCF ticket inspectors will travel with a WORKABOUT PRO! This project was very dear to the SNCF management team, who are keen to improve the working conditions of their staff on trains, the efficiency and the reliability of service to travellers, and the global enhancement of the company’s information system. The dream of ticket inspection assisted by hand-held computers has come true with the ACCELIO project, combining a specific software program created by UNILOG, a communicating PDA and an ultra-light hand-held printer. The project is now being implemented and the 10,000 SNCF inspectors will have the satisfaction of replacing their traditional heavy bag with a 600g PDA! The WORKABOUT PRO, which has been specifically configured to meet the SNCF specifications, can be used for 3 types of ticket inspection: - Regional network subscribers who already have an RFID-type season ticket, - Main line travellers who will use traditional tickets but with a barcode, which will be checked using the WORKABOUT PRO (2D Imaging) scanner - Travellers who have printed their ticket on the Internet with a special Aztec-type barcode. In addition, the PDA and its hand-held printer can be used to… TO B E C O N T I N U E D AT www.customers-in-motion.com in every line Contact or contactless ID Control! In November 2006, Sagem Défense Sécurité (SAFRAN Group) officially introduced MorphoCheck®, a new portable ID-control terminal designed with Psion Teklogix for the WORKABOUT PRO. A fingerprint recognition sensor enables the MorphoCheck terminal to authenticate all types of ID documents directly in the field i.e. electronic passports with Basic Access Control and Advanced Access Control and contact or contactless ID cards with a chip or a 2D bar code. Protective Carrying case Consequently, MorphoCheck offers the possibility of controlling new electronic passports complying with the International Civil Aviation Organisation’s latest security standards. WORKABOUT PRO UHF RFID WORKABOUT PRO BIOMETRIC of business From tailor made to production Customers, large and small are demanding more than excellent products at excellent prices. Increasingly, the ability to deliver 100% custom solutions “out of the box” is becoming critical. Psion Teklogix has created a fully integrated configuration and distribution centre – right on your door step. We have the ability to deliver whatever you need, when you need it, fully configured to your custom specification. Kitting Our customers demand fully customised solutions consisting of Psion Teklogix and third party’s Hardware and Software. Working seamlessly with the EMEA Solutions groups, we are able to deliver these solutions in a mass production environment. We have already delivered tens of thousands of customised solutions to various customers throughout Europe. > EDF (France & UK) > SNCF (French Railways) > Deutsche Post (DE) The aim? Simply put, 100% availability out of the box. Including fully tested integrated components, software and accessories.We can also provide full serial number tracking down to component level. WORKABOUT PRO SPEECH Includes Hardware Development Kit (HDK) to support a multitude of thirdparty add-ons and extensions WORKABOUT PRO ACCELIO CASE STUDY CASE STUDY CLIENT COUNTRY SECTOR CLIENT COUNTRY SECTOR La Grande Récré (LUDENDO Group) France Warehousing and Distribution Berliner Wasserbetriebe Germany Field Service WORKABOUT PRO RFID: future-proof technology offers high investment security New WORKABOUT PRO Speech… …and logistics becomes child’s play! Berliner Wasserbetriebe is one of the largest water supply and sewerage companies in Germany, supplying around 3.5 million residents in the capital city and the surrounding area with drinking water. More than 60,000 movable assets – ranging from individual pumps to technologically complex plant sections – together form Berliner Wasserbetriebe’s inventory-relevant assets. They are situated on around 300 sites in the Berlin-Brandenburg area. Some 120 employees are currently responsible for the administration and inventory taking of the plants: up to now, they have been using printed out checklists to verify the completeness of components at a site and the up-to-dateness of master data. The results must then be manually entered into the SAP system. The Berlin public utility company is currently extricating itself from the manual processes, which leave room for error during data input: it is changing its inventory taking processes and making plant management more transparent. The particular challenge is that… The order assistants at the logistics centre of the specialized toy store La Grande Récré have for the first time tested the new WORKABOUT PRO Speech terminal, developed by Psion Teklogix exclusively with Vocollect. The perfectly conclusive test involved comparing one by one the functionalities and performance of the… TO B E C O N T I N U E D AT www.customers-in-motion.com TO B E C O N T I N U E D AT www.customers-in-motion.com On-line Accessories Catalogue available at: www.psionteklogix.com 4 2 3 5 1 Pistol Grip 2 Protective Carrying Case for WORKABOUT PRO with GSM end-cap 1 3 WORKABOUT PRO Vehicle Mount Configuration 4 Quad Battery Charger 5 Port Replicator 8515 Xplore 8580 8590 VEHICLE-MOUNT TERMINALS 8525 16 8530 Mobile, rugged, and built for the harshest environments, Psion Teklogix vehicle-mount terminals offer safe and dependable performance. They can operate with the right software to provide the best solution to meet your needs. These devices use Windows Operating Systems with graphic interface for the maximum standardisation and use a wireless connection to the central server. BLUETOOTH NEW 8515 VEHICLE-MOUNT COMPUTER The 8515 packs a powerful feature set in a small and lightweight frame. This small form factor Vehicle-Mount computer has exceptional functionality and provides outstanding ergonomics when considering line-of sight, safety and keyboard operation. Small Frame Large Feature Set Small Footprint Particularly for applications where mounting space is a problem, the Psion Teklogix 8515 with its small footprint is ideal to limit line-of sight interference. Integrated Full Alphanumeric Keyboard and 10 Dedicated Function Keys The Psion Teklogix 8515 is equipped with a full PC style alphanumeric keyboard. This allows for flexible and accurate data entry. Enhanced Connectivity Bluetooth, audio, serial RS232 and two USB host and one USB device port allow connecting a large range of peripherals like barcode or RFID scanners or printers. Enhanced Audio Support The Psion Teklogix 8515 supports a two way speaker/ microphone with Push-To-Talk capability. The 8515 terminal can be mounted on surfaces normally too weak to accommodate other heavier vehicle computers Multiple Radios 802.11b/g and built-in Bluetooth with high performance integrated antennas keeps the device size small and still offers maximum radio flexibility. The optional external antenna mounted on the roof of your forklift truck ensures good reception even in large coverage areas. 17 VEHICLE-MOUNT TERMINALS iX104 SERIES Battle-field proof A rugged, ergonomic, dependable, long-lasting Tablet computer capable of operating in particularly harsh environments with extreme temperatures, dust, rain and vibrations: this is iX104. It offers a vast range of connective options, data entry technologies and software. The tablet solution, created in cooperation with Xplore Technologies, is engineered for work with the maximum mobility in particularly harsh industrial environments. CASE STUDY It conforms to European ATEX zone 2 category 3 specifications. The models available: > iX104C2 Standard > iX104C2V All Vue > iX104CD Standard Dual Mode > iX104C2DV All Vue Dual Mode In the Dual Mode™ version, active keyboard digitisation is combined with a durable touch screen for entering data with the fingers or an active stylus, which is more practical in applications where greater precision is required. Rugged A chassis of multilayer magnesium and a patented system of protection allows use in the harshest environments. Powerful Intel® Pentium® III -M Ultra Low Voltage CPU, up to 512Mb RAM, rugged 40-GB Hard Disk, a 10.4” (1024x768) touch screen and graphic accelerator, and leading-edge batteries for long autonomy. Mobile Docking stations are designed for a wide range of operating conditions: on a table, inside a vehicle or on a wall. Versatile The XGA display of iX104R and iX104T is clearly visible in all environments, both indoors and outdoors. The Instant Screen Rotation function provides the greatest flexibility. Battlefield-proof The iX104 family of Xplore conforms to military standards (MIL-STD-810F) for operation in extreme conditions. 18 CLIENT COUNTRY SECTOR EXEL Ltd UK UK Warehousing and Distribution Sharp Service with Rugged Tablet PC’s Exel is a UK listed, FTSE 100 Company, with a turnover of £6.3 billion, and employs over 111,000 people in 2,000 locations in over 135 countries worldwide. The Challenge To deploy an easy to use software and durable, software compatible hardware solution that connects delivery trucks to the central order management systems and provide first class service for major customers. The Solution Xplore’s iX104C2D™ Rugged Tablet PC’s with integrated GPRS and… TO B E C O N T I N U E D AT www.customers-in-motion.com -30ºC 8590 and 8580 VEHICLE-MOUNT COMPUTERS Multiple Options, Complete Versatility A key feature of the 8590 is its high resolution 12.1-inch XGA (1024 by 768) screen that lets leading warehouse management applications run without the need of adapting the user interface. The 8580 and 8590 Vehicle-Mount computers give you multiple options and complete versatility. Use these rugged Windows XP Professional / XP Embedded computers to take your native Windows XP client into the demanding warehouse environment. Easy Key Access The 8580/90 is available with 4, 10 or 25 keys on the front of the computer at no extra cost. The ease of access to the keys allows easy use of robust software applications. High Resolution Screen The high XGA (1024 x 768) resolution of the 8590 allows running native clients of leading warehouse management applications without the need of adapting the user interface. Enhanced Connectivity Two serial RS232, Ethernet and two USB host ports allow connecting a large range of peripherals like bar code, RFID scanners or printers by using cost efficient standard connectors. Latest Industrial Technologies and Standards The Psion Teklogix 8580/90 utilises PCIe MiniCard for WLAN connections and a processor board corresponding to the new XTX standard (Intel® X915GM). Environment Controller A built in environment controller with various functions for statistics, configurations and watchdog takes care that the unit always runs under the best conditions. CASE STUDY Large Selection of Accessories: Psion Teklogix offers a full range of peripherals and support for a complete solution. CLIENT COUNTRY SECTOR MGPS (INTRAMAR, EUROFOS) France Ports and Container Yards Marseilles-Fos Port facilities M.G.P.S. in the race for performance A full selection of peripherals including numeric and mountable keyboards, scanners and a full range of mounting accessories complete this powerful package. At a time when major projects are underway to develop the container-handling business on the docks, in particular the FOS 2XL project, the cargo-handling companies INTRAMAR and EUROFOS were duty bound to have an IT tool that measures up to the task. After the container and location identification and traceability process implemented using “Narrowband” radiofrequency coupled with DGPS satellite data, other solutions are emerging, this time based on the WiFi Broadband (2.4 GHz frequency band with the 802.11b/g very high speed standard). Two main strategic areas are concerned by… TO B E C O N T I N U E D AT www.customers-in-motion.com 19 VEHICLE-MOUNT TERMINALS 8525 G2 & 8530 G2 VEHICLE-MOUNT TERMINALS Compact computers On-line Accessories Catalogue available at: www.psionteklogix.com Multiple accessories available, such as: antennas and adapters, mount and cradles, screen protectors… CASE STUDY Warehouses, freezers, ports and freight villages: these are the environments in which to use the 8525 G2 and 8530 G2 VehicleMount computers with the Windows CE Operating System for mobile applications in large areas. Flexible, dependable and ergonomic, the 8525 G2 and 8530 G2 computers are designed for use in particularly difficult, even extreme, mobile environmental conditions. Their rugged options available in terms of expansion and connectivity make them the ideal solution for difficult environments, while their industrial standards offer the greatest simplicity in integrating it into infrastructures. Extremes IP66 protection factor against dust and water, even in the case of strong jets, all at very low temperatures (down to -30°C). CLIENT COUNTRY SECTOR Carreras Spain Transportation Integrable Based on Windows Embedded CE and Marvell XScale architecture. Maximum information, minimum errors Quality and logistics reliability are the reasons for the deep technological and cultural transformation made by the company. It’s been a global project that drove Carreras to change from a paper-based work to radiofrequency systems.“Paper acts as a still photo –says Fernando Carreras, Director of Warehousing and Distribution–, whereas RF terminals share information in real time”. Before the RF implementation, the ratio of incidents in the company raised up to… TO B E C O N T I N U E D AT www.customers-in-motion.com 20 Connections Cards and external communications ports ensure freedom to integrate scanners and display devices (imagers) and the possibility of connections in WLAN (802.11 and Narrowband) and WWAN (GSM/GPRS/ CDMA) environments. -30ºC NB NARROWBAND IMAGER 8530 G2 full VGA Terminal The detachable keyboard and the VGA screen make it the ideal solution for use in warehouses, ports, freight villages and mobile applications in large areas. Mobile data stations Various models of compact stations include a vehicle-mount radio terminal, a barcode scanner with or without wire connection, an “intelligent” battery/charger pack and a printer. They provide 10 to 16 hours of operation depending on the number and frequency of barcode scans and print-outs required by the application. 21 RFID 7530 G2 7535 G2 WORKABOUT PRO G2 New Efficiency WORKABOUT PRO UHF RFID RD7950 UHF RFID Reader Paddle Reader Whether deploying Radio Frequency IDentification (RFID) to accomplish compliance, or to achieve business benefits, enthusiasm for RFID is being fuelled by the potential efficiency gains over other data collection methods. RFID delivers a unique set of capabilities that enable customers to significantly improve the efficiency and accuracy of their data collection, reduce the amount of direct labour required, and improve inventory and quality control. Psion Teklogix is well positioned to help customers deploy RFID solutions in both the supply chain and closed-loop applications. We offer a broad range of RFID enabled products with numerous multimedia data capture capabilities, RFID Middleware for efficient data management, and the professional services to successfully deploy RFID systems. These benefits foster productivity gains, cost savings, competitive advantage and a quick return on investment. 22 CASE STUDY A Quick Return On Investment RFID technology has been gaining considerable attention, and momentum in the marketplace as a significant evolution of Auto IDentification technologies. Not only are purchasing powerhouses like Wal-Mart and the U.S. Department of Defense driving industries to adopt this technology for open-loop supply chain applications, but many customers are focusing on the potential efficiency gain of RFID for their automatic data capture applications in closed loop environments. CLIENT COUNTRY SECTOR Goodyear Ohio, USA Automotive Psion Teklogix Provides RFID Solutions to Goodyear RFID refers to an auto-identification system comprised of RFID tags, RFID readers and possibly even middleware to interpret tag information and communicate it to the application software. The RFID tag contains specific information that is accessed when interrogated by the radio signal of an RFID reader. Depending on the type of tag the reader signal may also be used to write data to the tag. Goodyear is using the Psion Teklogix 7535 with RD7950 UHF RFID reader along with a software application from CTI, Akron, OH, to track and manage its tires at all three NASCAR top series in 2006, including the Nextel Cup Series, Busch Series and Craftsman Truck Series. With 43 cars at each Nextel Cup race and each car using about 10 sets of tires per race, the task of tracking all of the tires can be challenging and time consuming. Goodyear’s goal is to optimize how it tracks the nearly 2,000 tires from manufacturing through distribution to the teams, and then to the final disposition of the tires after each race. The decision to fully deploy the Psion Teklogix RFID solution at all 2006 races follows Goodyear’s successful testing session at the... TO B E C O N T I N U E D AT www.customers-in-motion.com 23 RFID The Right Frequency for the Right Solution Like most other technologies, there is no single RFID technology that is right for all applications. Variables that impact RFID capabilities include: the chosen frequency of the RFID system, tag types, environmental conditions and reader type. For example, different RF frequencies deliver different capabilities to read tags surrounded by liquid or metal. Freq Range Read Range Data Rate Ability to Read near wet or metal surfaces Low Freq Slower Better Microwave Freq <0.5m (1.5 ft) 13.56 MHz 1m (3ft) Acces control, smart cards, smart shelves, items level tracking 860 MHz 930 MHz 3m (10ft) Pallet tracking, electric toll collection, baggage handling 1m (3ft) Supply chain applications, and electric toll applications 2.45 GHz / 5.8 GHz CASE STUDY CLIENT COUNTRY SECTOR Saudi Post Kingdom of Saudi Arabia Field Service Saudi Post ready for the day of the RFID Saudi Post has developed one of the largest frequency IDentification (RFID) projects in the world. The national postal carrier is planning to install millions of RFID-enabled post-boxes across the Kingdom to support its new home delivery service, Wasel. The Wasel project will eliminate the need for customers to collect mail from post offices, as the postal service will deliver and collect mail from their home instead. The post-boxes will also be fitted with RFID chips, which will allow postal staff to check by using hand-held devices that… TO B E C O N T I N U E D AT www.customers-in-motion.com 24 Access Control, Animal tracking, vehicle immobilisers and POS applications 125KHz and 134KHz High Freq Ulta High Freq Typical Applications Faster Worse RFID Integrated Solutions RFID Middleware Enterprise level software for both non-EPC and EPC-compliant RFID systems. Psion Teklogix RFID expertise is seamlessly incorporated in the Mobile Integration Suite of software / application products enabling complimentary technologies to be used together in a true fit-for-purpose solution.The RFID middleware can collect and filter data received from RFID readers, or any other Advanced Data Capture system where it manipulates and evaluates the data as required and then passes the refined data to an enterprise software management system to ensure efficient and compliant data management. RFID Reader An RFID reader can be integrated into a WORKABOUT PRO or with a barcode scanner for our 7535 G2. Tethered RFID readers can attach to WORKABOUT PRO G2, 7535 G2, 7530 G2, 8525 G2 and 8530 G2 terminals. Psion Teklogix can offer RFID devices for all available frequencies enabling a huge choice dependant on whether the tags are involved in wood, metal or liquid applications. We can work with both passive and active RFID tags, plus read or write tags, and we have engineered our own readers, for example our paddle design. NEW WORKABOUT PRO UHF RFID RFID Development Psion Teklogix offers professional services to help you integrate RFID into your systems. We can advise on the type and packaging of the tag, the frequency (LF, HF and UHF) and the type of reader, (integrated, tethered or a UHF gun) Operating at 869.5 MHz (Ultra High-Frequency RFID), the WORKABOUT PRO UHF RFID is a user-friendly, ergonomic solution compared to the larger RFID readers on the market. We have a designated team of RFID experts based in Aix-en-Provence who offer a range of services encompassing consultation, requirement analysis, design and implementation. We aim to provide your company with the compatible and reliable RFID system it needs. Whether you are looking to automate your data capture activities, or transition your supply chain to RFID, Psion Teklogix can help. See also Hand-held terminals section on pages 10 to 15 CASE STUDY CLIENT COUNTRY SECTOR Norbert Dentressangle Poland Warehousing and Distribution The forklift, a vehicle for traceability! On its site for a large client in Poland, the logistics department of Norbert Dentressangle has decided to partner with Psion Teklogix to implement an RFID tracking pilot project. The forklift, a vehicle for traceability! This is a new concept which started at the Carrier / Logistics service provider, who decided to improve the process of automatic localisation of the addresses in relation to the bulk storage functionalities. At the heart of this innovative system is the identification of the “location keys”. Without disrupting or changing the entire Information system of the warehouse, RFID has been implemented to support the forklift operators who receive actions / tasks on their vehicle mount terminals via the REFLEX Software. When an operator arrives for his/her shift they are now able to just simply drive over the unique identification number as opposed to… TO B E C O N T I N U E D AT www.customers-in-motion.com 25 PRINTING SOLUTIONS Psion Teklogix have selected, tested and validated several models of their partners. Models that cover all printing needs expressed, in every line of business. Recommended and supported by Psion Teklogix Firms like Zebra, Imaje, Printronix, Extech Instruments and Oneil have become leading partners with whom technical and commercial agreements have been signed to further extend the range of professional mobile computing solutions Psion Teklogix can offer. These printers are recommended by Psion Teklogix for a great number of applications, particularly: > shipping/ receipt, in fixed or mobile stations > standardised label printing > inventory operations > inventory management Zebra Z4Mplus Z6Mplus: the fastest in their category Form and function come together in these userfriendly, sturdy, dependable and fast thermal printers. 26 Zebra R4Mplus: RFID EPC - Compatible With die-cast metal construction, centralised printer/encoder management. The fully integrated RFID reader/ encoder supports a number of tag types, including EPC UHF and ISO 18000-6B UHF protocols.. Zebra LP 2844: light and reliable Prints labels for bar codes and occupies minimum space (104 mm). Serial, parallel and USB interfaces make it a flexible and open peripheral. Zebra QL 420: always on the go Designed and built to be sturdy, light and always online thanks to the IrDA, Bluetooth and 802.11B connectivity modules. Zebra S4M: for the toughest budgets Die-cast metal, communication ports (serial, parallel, USB, Ethernet and Wi Fi) and with a capacious roll of paper. Model Resolution Width max. Speed max. Connection Zebra Z4Mplus - Z6Mplus 203 dpi (8 dots/mm) 300 dpi (12 dots/mm) 168 mm 168 mm 254 mm/sec 152 mm/sec Ethernet via Zebranet, RS232, Parallel, USB. Bluetooth optional 802.11b WiFi optional (PCMCIA or Compact Flash) Zebra LP 2844 203 dpi (8 dots/mm) 104 mm 102 mm/sec Ethernet via Zebranet (optional), RS232, Parallel, USB Zebra QL 420 203 dpi (8 dots/mm) 104 mm 76 mm/sec Ethernet, RS232, Parallel. Bluetooth optional 802.11b WiFi optional (PCMCIA or Compact Flash) 203 dpi (8 dots/mm) 300 dpi (12 dots/mm) 104 mm 152 mm/sec Serial, parallel, and USB interfaces, Internal 10/100 Ethernet or Wireless 802.11b 203 dpi (8 dots/mm) 104 mm 254mm/sec RS-232 serial port High-speed, IEEE1284, bi-directional parallel interface 200 or 300 dpi 104 mm 100 mm/s Ethernet, 2 serial ports, USB 203 dpi to 300 dpi 222 mm 152mm/sec (at 300 dpi) to 254mm/sec (at 203 dpi) RS232 Serial, IEEE 1284 (Centronics), USB 2.0. Optional :Ethernet, Wireless (802.11b) 8 dots / mm 384 dots / line 48 mm 50 mm/s Wireless connectivity - IrDA - optional integrated Bluetooth Zebra S4M Zebra R4MPlus Imaje MP Compact Mobile Printronix T5000r series Extech Instruments S2500THS Series PSION TEKLOGIX A SUPPLIER AND REPAIR CENTRE OF PRINTERS IMAJE With a multitude of functionality including connectivity, a printing resolution of up to 300dpi, and a variety of films and thermal papers, the MP Series from Imaje is a versatile coding solution. Light and compact, the Imaje MP series can print variable information, including two dimensional barcodes, with ten scalable fonts and Windows true type support. PRINTRONIX Printronix thermal bar code printers are rugged, reliable label printers built to last in any type of environment and enable easy bar code labelling of your products and goods. These printers are field upgradeable to RFID. O’NEIL O’Neil designs and manufactures a complete line of thermal bar code label and receipt printers, dot matrix impact printers and a variety of in-stock and custom media solutions. O’Neil is uniquely focused on providing portable printers to the rapidly emerging mobile and wireless computing marketplace. EXTECH Ultra Lightweight Portable Receipt Printer with Wireless Connectivity. The S2500THS portable printers are full featured portable receipt printers designed for varied job environments including field service, field sales, hospitality and restaurants, ticketing and many others where point of service receipts are required. Psion Teklogix services, maintains, repairs and provides support for these printers under the same contractual terms and with the same standard of quality as for all their own mobile computing products. 27 INTEGRATION SERVICES Recognising the need for more than “just” high quality hardware, Psion Teklogix created the Integration Services Group to assist in the implementation and integration of new technology and process into customer organisations. As you would expect from a Manufacturer of world class Mobile Computing, Psion Teklogix has become experts in the deployment of such systems, and with the experience of thousands of such implementations, the real business understanding of our customer requirements has led to the formation of the Integration Services Group. From the very first discussions, Psion Teklogix uses ‘in-house’ technical and business analysts to help create the optimum solution for your business need. With the essential provision of an in-house Project Manager who assumes ‘total’ responsibility for your project, Psion Teklogix reduces the timescales and risk, and remove the communication issues of typical multi supplier, multi managed provisioning. The Project Manager has total control over all resources and each and every aspect of the implementation, from design through development to realisation and will be there with you for a successful Go Live! Psion Teklogix thus provides the essential interface between a given application, however specific, and a wide range of mobile tools designed to render the application operational in any environment. Communication between central systems and a network of terminals, however extensive or complex, must not on any account be a technical or financial barrier to the success of a project.There are endless opportunities for efficient solutions just as there are endless business applications both present and future. Psion Teklogix Integration Services include: > Business Requirements Analysis > Solution Design > Application Development > Complete Integration Testing and Commissioning > Multi Host Connectivity Options > Full RF and Software Implementations > Fully interactive Speech or Voice directed solutions > RFID (Active and Passive Technologies) > Intelligent Barcode Scanning and Imaging > Always, sometimes and never connected systems > Mobile Data Terminal Applications utilising GPRS, GPS... > Comprehensive Training and 24/7 Support This integration capability, supplied in-house from Psion Teklogix, makes us unique in the market in being able to provide a truly ‘single source supply’ for all of your mobile computing needs from manufacture to full implementation and beyond! 28 The Mobile Integration Suite is the Power of Choice The Mobile Integration Suite (MIS) is an enterprise-wide, single platform that handles terminal connectivity, user administration and host system communications, whilst integrating RFID, imaging, barcode and Speech technology into a single solution architecture. MIS lets you make the best technology choice for each business process whilst allowing re-use of financial and intellectual investment irrespective of your current or future business and technology requirements. TekSpeech TekSpeech is an end-to-end, speech-directed solution that provides natural speech interaction between the mobile worker and the WMS, ERP or Host Business System. It can consist of Speech Terminals, Multi-modal handheld terminals, software, wireless networks, professional services and support. TekSpeech is ideal for rugged, fast moving, Chilled or Frozen environments, such as warehouses, distribution centres and other SCL environments with high-volume piece and case picking applications. TekSpeech integrates into any backend system and enables any warehouse application or ERP to be speech-directed. TekSpeech combines speech technology with tailored applications to deliver increased productivity and improved accuracy that provides for a quick payback: a Return On Investment often in less than one year. TekMobile TekMobile is a complete mobile solution designed for sometimes-connected environments allowing connectivity options from batch to totally online. TekMobile supports a breadth of peripherals and data collection technologies to meet the needs of the most demanding applications including RFID, barcode and GPS technology. TekMobile extends enterprise functionality to the mobile workforce, improving the accuracy of data and enabling workers to make better decisions. Its powerful deployment capabilities ensure that the field always has the right tools for the job. Whether online or offline, at the plant or in the field, TekMobile enables the mobile worker to concentrate on the job at hand. Designed with your vital enterprise data in mind, TekMobile enforces security at every step in the data collection process using proven methodologies for encryption, authentication and connection management. TekMobile’s centralised administration offers ease of deployment, phased rollouts and integrated device management. This ensures that every mobile worker has the correct data and device configuration when it is needed. Whether online or offline, at the plant or in the field, TekMobile enables mobile workers to concentrate on the job at hand. TekConsole The Complete Solution for the On-Line Mobilisation of SAP® TeKConsole extends SAP mobilisation beyond the ‘SAPConsole’ transactions by allowing your mobile workers to utilise any SAP transaction, without customising your SAP system. This ability to mobilise your existing investment in SAP technology without re-writing transactions can offer distinct advantages in both cost and time to implement. TekConsole also allows local variation on a global Template approach without SAP modifications. In addition to mapping existing SAP transactions, TekConsole also supports all SAP BAPIs plus the BDC mechanism, therefore providing a complete solution for the on-line mobilisation of SAP. This multi-focal approach gives you flexibility in implementing now, and multiple options for future growth. TekRF TekRF is the most complete tool for the wireless mobilisation of SAP®. TekRF solutions include mobile barcode and RFID in scenarios ranging from fully on-line to ERP independent. TekRF’s advanced “process-enabling” of mobile transactions produces the optimum mobilisation of your business processes within your facilities. And, as part of the Mobile Integration Suite (MIS), your current system can expand to an integrated solution covering all aspects of your mobile business needs both inside and outside your facilities. TeKConsole, as part of the Mobile Integration Suite (MIS), can offer solutions that include mobile barcode and RFID terminals, fixed RFID portals and speech-based terminals. TeKConsole’s flexibility, simplicity, superior session management and optimised-for-RF protocol make it the optimum choice for mobilising your SAP system! CASE STUDY CLIENT COUNTRY SECTOR BMW South Africa Automotive BMW operations move into top gear with the Psion Teklogix solution BMW South Africa, based in Rosslyn Pretoria, produces most of the 3 series BMW’s (right and left hand drive) at a volume of approximately 200 units per day. A large percentage of these vehicles (over 70%) are exported to the United States, Australia, New Zealand, Japan, the UK, Singapore, Taiwan, and Germany. In January 1999, BMW commissioned its new Logistics system using the SAP R/3 platform in order to improve their management of their supply chain. Having evaluated all available options, which included visits to sister plants in Germany and Spartanburg, the logistics and warehousing managers decided to maximize utilization of the planned SAP R/3 installation. The system is extensively used in the… TO B E C O N T I N U E D AT www.customers-in-motion.com 29 Talkman® T2x Talkman® T5 The main challenge within the Supply Chain is about improving performance and providing customers with quality, the right product at the right time in the right place in the right condition at the lowest cost. Over the past few years many warehouses and distribution centres have implemented a speech-directed solution from Psion Teklogix. Their mobile workers get an ergonomic solution consisting of a wearable speech terminal and a voice recognition headset. They get their instructions through the headset and confirm verbally their actions. Voice Recognition is a state-of-theart level of technology. It has been adapted to operate in industrial, noisy environments and supports foreign languages, local accents or dialects. The technology has been integrated into a “solution”, now offering the warehouse operator a natural, human communication as the man-machine interface. Users now enjoy the use of their hands and eyes free, have a safer job, and have no more keyboards or screens. 30 WORKABOUT PRO Speech SPEECH SOLUTIONS Logistics is becoming speech-directed Warehouse managers see accuracy and productivity benefits and are now able to get real-time information on the logistic processes. Key performance indicators can be monitored and further analysed to further improvement the process. Logistic processes like picking, inventory check, and cross-docking but also put-away and replenishment are now becoming speechdirected. End users are satisfied having their orders delivered with accuracy up to 99.98% or better, people work more efficient and the overall warehouse operations are now optimised and synchronised. This leads to proven cost benefits and payback times usually within 12 months! Typical benefits from using speech-directed solutions > Better Accuracy: up to 99.98% or better > Increased Productivity: 15% faster or more > Faster, Easier Picking: hands-free and eyes-free > Real-time Feedback: for proactive management > Increases Worker Safety > Enhances Worker Health and Comfort CASE STUDY CLIENT COUNTRY SECTOR Fakta Denmark Warehousing and Distribution Fakta’s Speech system enhances pallet packing efficiency With the introduction of a Speech system, the Fakta supermarket chain, which is wholly owned by Coop, has enhanced the efficiency of its central stores and, at the same time, boosted employee satisfaction. Fakta aims to provide consumers with high-quality healthy products, while also maintaining fully competitive prices – by no means an easy task in the extremely competitive convenience goods market. One important competitive parameter is efficient stock management and goods distribution.The two central stores – one in Vejle covering an area of 19,000 sqm with some 45 regular pickers and one in Rødovre covering 11,000 sqm with some 25 pickers – supply Fakta’s 340 or so shops with goods. Only dry goods, no fresh goods, are delivered from central stores. There are approximately… TO B E C O N T I N U E D AT www.customers-in-motion.com 31 SPEECH SOLUTIONS Psion Teklogix’ Speech Solutions Delivering results is more than about the use of voice recognition technology and speech synthesis. Besides the integration of natural voice communication into Warehouse Management System or Enterprise Systems, a process redesign focused on logistic objectives and user acceptance requires a good understanding of the use and benefits of speech. Psion Teklogix’ speech solution TekSpeech is an end-to-end solution providing different modules for a speech-directed interaction between the mobile worker and the WMS or ERP system. TekSpeech features multiple types of Speech Terminals, Speech Recognition Headsets, Software Platforms, Developments Tools, and Process Analyzer Tools… recognition errors did they have?, VoiceConsole how many revisits to locations that A deployment management tool showed a short quantity? giving you the visibility to manage operators and devices and allowing A full set of tools for terminal you to control them from an easyemulation, host emulation, and stress to-use Web browser environment. tests allows large system deployments The Speech Process Analyzer provides to be more effective and well tested. detailed workflow information to the warehouse manager : how much time do pickers spend walking the warehouse floor?, how many speech TekSpeech Software The TekSpeech Software is a full suite of modules for picking, cross-docking and put away It offers multiple host connectors, protocols and data exchange options. Talkman® T2x The Talkman T2x is the proven rugged speech terminal performing reliably in dirty, noisy and cold environments. Speech Recognition Headsets can be used with the wearable with a rugged connector, as well as mobile printers or barcode scanners. Speech Recognition Headsets A wide range of industrial headsets featuring a noise-cancelling bidirectional microphone is available giving a high quality of sound capture and transmission giving better voice recognition. 32 CASE STUDY Talkman® T5 The Talkman T5 terminal is among the smallest industrial-grade, wearable computers ever built. This very small lightweight terminal has an ergonomic design, can be worn on the chest, has a full-shift high-performance battery and a Bluetooth compatible radio for connecting barcode readers and printers. T5 adjustable shoulder harness CLIENT COUNTRY SECTOR Wolfcraft GmbH Germany Warehousing and Distribution Speech solutions accelerates commissioning processes, and with 35 % less errors The company history of the tool manufacturer, Wolfcraft, founded in 1949 in Remscheid, Germany, reads like a story of continual innovation: the first high point was reached in 1956, with a new process for manufacturing files and milling cutters. Since then, Wolfcraft’s product range has grown to more than 2,500 tools and accessories and the company is operative in nine countries on three continents. Worldwide, some 400 employees generate an annual turnover of around €100 million. Of course, decades of company growth do not result solely from technical innovation. On the contrary, Wolfcraft’s claim is to… TO B E C O N T I N U E D AT www.customers-in-motion.com WORKABOUT PRO Speech Exceptional Hardware Integration The WORKABOUT PRO: a Multi-Modal hand-held computer with patented Vocollect Voice™ technology and Integrated Speech Module (ISM). The WORKABOUT PRO family of product features an Integrated Speech Module with a break-away headset connector. The combination of voice technology and the general flexibility of the WORKABOUT PRO (barcode reader, imager, RFID, screen, keyboard) makes this terminal a multi-functional device. Multi-functional Speech terminal: allows the operator to use the terminal for multiple processes with multiple technologies in one device. > Integrated rugged headset connector > Safety and concentration: the user has his eyes free and can be fully concentrated on his missions > Hands-free: having both hands free, users have better ergonomic work conditions See also Hand-held Terminals section on pages 14 and 15. Integrated Speech Module (ISM) provides exceptional hardware integration to main logic board which enables up to 99.9% accuracy. 33 NETWORK MANAGEMENT The Power of the Device Command and Control Mobile Control Center Psion Teklogix’ Mobile Control Center (MCC) provides organisations with a complete suite of integrated tools to centrally manage and control their mobile field force. Some of the tools MCC provides include: automatic provisioning of software and data, real-time remote helpdesk support and troubleshooting tools, automatic monitoring and correction of problems, automatic configuration of devices and more. Psion Teklogix plans to continue to expand the integration of MCC with our mobile devices, offering our customers even greater value to control their devices and peripherals remotely and hassle-free, hence reducing their total cost of ownership and total cost of frustration. Remote Control and Troubleshooting: control multiple devices simultaneously from the MCC Manage ment Console. Connect remotely to each device, modify registry settings, configure network and parameters settings. MCC offers full access to device file explorer to enable file management. MCC supports data compression, optimised TCP streaming for real-time device management experience. File Management: Windows File Explorer interface enabling the upload and download of files from and to devices, modifying files and folders, and viewing file properties. Networking: auto-discovery feature to discover remote devices, get network properties from remote devices, set SSID, WEP keys, and IP configuration, scheduling feature, supports LAN and WAN. Configuration Management: install and uninstall software, update and configure applications, manage licenses, system, network and security parameters, clone configurations, remote RF update capability, group devices and customise view filters. Miscellaneous: supports Psion Teklogix’ Windows CE and Windows Mobile devices, and also supports non-Psion Teklogix Windows CE and Windows Mobile devices. MCC is designed for performance, scalability and fault tolerance. Accounting Management: real-time logging and reporting, messenger service, list of online and offline devices and their status (installed packages, properties…) 34 System Management: access device system information, remotely reboot and suspend devices, check battery levels, memory utilisation and load, list of installed applications, device lock down, stop and start processes, backup and restore device profiles. Specifications* System requirements > Operating Systems Supported: MCC Manager and Deployment Server - Microsoft Windows® 2000 Server Edition, Microsoft Windows® 2003 Server Edition, Windows XP Pro MCC Clients – Microsoft Windows CE 4.2, CE 5.0, Windows Mobile 2003 SE, Windows Mobile 5.0, Windows XP Pro Supported devices > Psion Teklogix Devices: Hand-held Devices: WORKABOUT PRO, 7530, 7535 Vehicle Mount Terminals: 8515, 8525, 8530, 8560, 8570, 8580, 8590, > Non-Psion Teklogix Devices: Most competitive Windows CE and Windows Mobile hand-held and vehicle-mount devices *specifications are subject to change without notice AND TERMINAL UTILITIES MapRF PTX Connect In addition to MCC, Psion Teklogix offers its network management tool MapRF, specifically designed for managing Wireless LAN implementations. In addition to the standard configuration and software download capabilities, MapRF monitors system performance and alerts you when there are problems. Its user-friendly graphical interface allows users to easily configure and manage their wireless terminal systems remotely or on-site. One platform for both data and voice exchange PTX Connect is an enterprise communication software platform which enables mobile workers to communicate in real-time, reducing the cost of sharing information, while improving workflow across the enterprise. With PTX Connect, mobile workers can communicate with co-workers in virtually any environment, by using a variety of options such as walkie-talkie style Push-To-Talk, VoIP and a combination of server-based voice, text and scribble messaging. Additionally, PTX Connect, when coupled with a 2-D imager in a mobile device, allows workers to take pictures, add comments to them on screen, and transmit the final images, accompanied by notations, over a wireless network. PTX Connect also features voice broadcasting, enabling selected users to automatically deliver instant voice broadcasts to their group, a key feature for conveying emergency messages or company announcements. The multi-modal functionality of PTX Connect makes it the perfect single solution for enterprise communication, thereby enabling the enterprise to reduce costs and improve communication efficiency and productivity. Psion Teklogix Mobile Software Development Kit Total Recall ZAK Zero Administration Kit Psion Teklogix provides its Mobile Devices SDK to allow developers to access the power and functionality of our mobile devices. Specific SDKs are also available to support unique terminal functionality such as RFID and image capture. In addition to the SDK, Psion Teklogix offers terminal utility programs to enhance device performance and usability. Our built-in Total Recall utility ensures that a terminal’s configuration and application software survives any extended power loss or ‘cold reboot’. The Zero Administration Kit (ZAK) utility ensures that the device Operating System (OS) is ‘locked down’ so that users can only access the applications required. Psion Teklogix also offers integrated functionality such as keyboard remapping and customizable power management features within the OS to ensure optimum performance for your application. Avalanche In addition to providing our own management tools, Psion Teklogix supports popular third-party applications such as Wavelink Avalanche. Contact us for more details. 35 SERVICES Take your pick… As our customer’s needs vary, our key differentiator is Choice. Psion Teklogix provides choices in service and support packages tailored to our client’s needs. From rapid turnaround repairs on mission critical systems to pro-active preventative maintenance… we let you decide. Backing it up…. At Psion Teklogix we believe in complete Transparency in all that we do. Our industry-leading Teknet extranet allows all our clients to monitor and track every aspect of our service (turnaround times, order status, repair statistics, etc). All the data is available to evaluate our performance and how we live up to our commitments. European Repair Centre In 2002 Psion Teklogix opened its centralised European Repair Centre, Psion Teklogix Europe (PTE). Its creation enables us to focus on customer satisfaction.We have a team of 40+ experienced, fully trained professionals who will ensure a consistently high standard of service. Each repair is followed up by a quality control test in order to eliminate all possible faults and maintain a high quality of service. 36 As a complete Solutions Provider Psion Teklogix knows that delivering a quality product is only half the job. For all our users, their Psion Teklogix experience lasts years beyond the initial equipment delivery. In the end, it is all about Confidence. We take care of everything, so you don’t have to worry. We invite you to contact Psion Teklogix today to test drive our Teknet Customer Care Network… and see our Performance at your Service. Performance at your Service Access to information with Teknet On top of all the services we can offer you, access to information is a KEY point. TEKNET, our intranet based after sales tool, can provide you with free access to information including: > Site configuration > RMA creation and tracking > RMA history > Site Survey scheduling and results > Maintenance Agreement coverage and history > On line quotation approval >Trouble Ticket History (Help Desk) > Downloads > Reports In 2005, Psion Teklogix won the European Supply Chain Excellence Award for its innovative approach to business processes. Maintenance and Repairs You have invested in a complete solution from Psion Teklogix. This is now the start of a long and successful relationship with your new solution. As your preferred supplier we want to ensure total commitment towards our customers needs. > Technical assistance on-line: our Help Desk specialists in both Hardware and Software are ready to assist you in a wide variety of languages. > Intervention on site: our field service team can be at your site to restart your system and resolve any system failures you may be experiencing. > Preventative maintenance: during regular visits, we check all hardware, and install new software releases if necessary. > Quick turnaround time on repairs: we offer a 3 day turnaround time with an optional “same day RFID tag service”. RFID readers in the depot will prioritise your repair immediately upon receipt. > Repair of products from different vendors: we are an Approved Service Centre for many companies: Zebra, PSC, Vocollect, Xplore, JLT, Datalogic, Imaje… > RMA: The Return Material Authorisation is the unique tracking number attached to a repair. Thanks to our extranet TEKNET, you are able, with just a few clicks, to create your own RMA and to track the status of your repair in any time. > Maintenance Agreements: we propose a wide range of Maintenance Agreements to suit your organisation. With a Service Maintenance Agreement, you automatically gain access to a full log of all collection records. These will guarantee you the turnaround times agreed upon in your terms and conditions. > On-line Quotation Approval: you can log on to TEKNET wherever you are and approve your quotation on line. 37 SERVICES Site survey and installation Deploying a wireless network is more than installing a few access points and configuring some terminals. Varying influences can have an effect on the quality of a radio signal. Above all, our “installation” does not simply refer to delivering the equipment, but rather the configuration, setting of parameters and testing of the system as a whole. Site Survey In order to ensure the optimal radio coverage, Psion Teklogix conducts a site survey for each installation. Each site has its own characteristics and limitations, and each unique survey is tailored to provide the best results. This combined with the experience of our engineers delivers a very high level of satisfaction for our customers. The results of this site survey will guide our customers to select the type of solution required and will optimise their final choice in hardware. Installation Installation is completed in two stages: > The backbone consisting of all the radio access points and controllers. > The terminals and the peripherals (printers, scanners etc…) As well as installing the access points, we can optionally provide wiring/cabling services. Once access points are physically installed, we configure them and check covered areas to ensure they meet your requirements. For the terminals, we follow the same procedure. We configure the equipment and, optionally, mount (wire) them. We will check the connection between all the various access points and radio terminals, and finally the connection with the server. Once this work has been completed, our technicians will record the site configuration and parameters of the different components and store them in INFO SITE, our Global Configuration Data Base: This data will then be used: > To send back repaired equipment with their original set up > To be able to deliver add-on devices with compatible configuration Psion Teklogix will turn your wireless installation into a valuable asset of your business process. 38 Help Desk We have more than 20 dedicated Optional services Support Analysts available in many • Receive Weekend Support different languages including Dutch, (for installations and upgrades) English, French, German, Italian and • Receive support up to 24 x 7 from Spanish. regional support locations. For every call or Email, we create a Trouble Ticket updated in real time and available for you through TEKNET. Access your Ticket’s history to follow the actions taken by the Help Desk. If the problem requires additional resources or expertise, it will be escalated to a field technician for an on site solution. Phone Numbers Your Help Desk phone number is available at: www.psionteklogix.com/EMEAsupport Measurement of service provided We monitor customer satisfaction with a monthly audit performed by an external company. Psion Teklogix Training Services As wireless specialists, we feel that it is important that you train your staff to have a good knowledge base of technologies and our product portfolio. These training sessions can be arranged locally or at our European training centre based in Aix-en-Provence in the South of France. We provide customised training courses based upon our tools TekRF, TekConsole, SDK (Software Development Kit) and HDK (Hardware Development Kit). We also organize training courses as part of the installation. Kitting From “tailor made” to production Our customers demand fully customised solutions consisting of Psion Teklogix and third party’s Hardware and Software. Working seamlessly with the EMEA Solutions groups, we are able to deliver these solutions in a mass production environment. We have already delivered tens of thousands of customised solutions to various customers throughout Europe. > EDF (France & UK) > SNCF (French Railways) > DHL Refurbished and Rental Services Rental Do you have peaks of activity so that you need additional equipment during those periods? We are able to rent you the pre configured devices you need: > Terminals > Access points > Voice recognition devices Refurbished Do you have an existing site where you want more devices? We can deliver refurbished units with a 3 month warranty. Refurbished units include new cables, batteries, casing, rubber keypad and antennas. Buy back Do you want to renew your installation? Our “All in One” contract comprises the maintenance of We buy back your old products and help you minimise the equipment during the rental period. the cost of your new configuration. “ …I am convinced that Service is what makes the difference between a Company that moves boxes and a Company that sells Solutions… And what I need is Solutions… Ercole Banchieri Information Technologies Director EDP Manager ND LOGISTICS ITALIA S.p.A ” 39 SPECIFICATIONS 7530 G2 Hand-held Computer PROCESSOR & MEMORY • 520 MHz XScale PXA 270 Processor • On-board RAM: 128MB SDRAM • On-board ROM: 64MB FLASH OPERATING SYSTEMS • Windows Embedded CE 5.0 PROGRAMMING ENVIRONMENT • HTML, XML • CE .NET SDK • Java,Visual C++ • Standard protocol APIs - Windows sockets • (WinCE) WIRELESS COMMUNICATIONS • IEEE 802.11g 54Mbps 2.4 GHz Compact • Flash radio • Narrowband 403-512 MHz PC Card radio • On-board Bluetooth radio 2.4 GHz (10m range) APPLICATION SOFTWARE • Internet Explorer 6 for CE • Wordpad • Active Sync • Open TekTerm • ANSI • TESS terminal emulations • IBM 3270, IBM 5250, HP 2392 DISPLAY • 320 x 240 (1/4 VGA) graphic colour TFT • 3.5” diagonal portrait mode • 256K displayable colours • Contrast control & automatic backlight • Sunlight readable (for outdoor use) KEYBOARDS • Two formats available: - 37 key large button (10 F-keys) - 63 key alpha (10 F-keys) • Illuminated with EL backlight • Ergonomic ambidextrous onehand operation with dual Enter keys TOUCH SCREEN OPTIONS • Passive stylus or finger operation • Signature capture • Integral stylus holder • Ultra-rugged 5-wire technology 40 SIZE AND WEIGHT 1D & 2D SCAN ENGINES • 100mmW x 85mmD x 270mmL • 77mmW x 43mmD @ keypad grip area • 950g (34oz) Includes std battery, std. radio & std. internal scanner • Pistol grip add 125g (4.3oz) • Standard - Long Range - Advanced Long Range - 1D Auto-Ranging (future) - 1D Standard Imager - 2D Standard Imager - 2D Long Range Imager - 2D High Density Imager ENVIRONMENTAL RFID APPLICATIONS • Operating temp: -10°C to +60°C (14°F to 140°F) • Storage temp: -40°C to +60°C (-40°F to 140°F) • Humidity: 5-95% RH noncondensing • Rain/Dust: IEC 529, classification IP67 • Drop: 6 drops from 6.5’ (2m) & 26 drops from 5’ (1.5m) to polish concrete • Cradle shock: 30G in each axis • Cradle vibration: 1.5G RMS PSD (4 - 500 Hz) • Heated scan window to reduce fogging • Tethered reader/writer - Multiprotocol support @ 900 MHz / 868 MHz (future) POWER MANAGEMENT • Li-Ion standard battery (up to 12 hrs usage*) • Optional Li-Ion High Capacity battery (up to 17 hrs usage*) • Quick swap packs • Advanced Smart Battery with gas gauge • Built-in fast charger (2hrs) • System backup during battery swap (15 min) • 1 week real-time clock backup 7535 G2 Hand-held terminal INTERNAL EXPANSION SLOTS PROCESSOR AND MEMORY • 520 MHz XScale PXA 270 Processor • On-board RAM: 128MB SDRAM • On-board ROM: 64MB FLASH OPERATING SYSTEM • Windows Embedded CE 5.0 PROGRAMMING ENVIRONMENT • HTML, XML • Mobile Devices SDK • CE.NET SDK • Java,Visual C++ • Standard protocol APIs - Windows sockets (WinCE) WIRELESS COMMUNICATIONS • IEEE 802.11g 54Mbps 2.4 GHz Compact Flash radio • On-board Bluetooth radio 2.4 GHz (10m range) • GSM Radio: Quad-Band EDGE (future) (850/900/1800/1900) • One SD I/O (MultiMediaCard) slot - One Type II Compact Flash slot EXTERNAL PORTS • Tether port with: RS232 serial (decoded/undecoded scanner, printer) - USB host • Docking Station Port with RS232 serial SIZE & WEIGHT • Size: 260mm L x 102mm W x 62.5mm D (10.24” L x 4”W x 2.5” D) • Keypad area: 75.5mm W x 36mm D (3”W x 1.4” D) • Weight: With battery: 710g (22.83oz – Troy) • Pistol grip – add: 95g (3.05oz - Troy) ENVIRONMENTAL NETWORK MANAGEMENT APPLICATION SOFTWARE • SNMP MIB 2 support • Remote software download • Remote WLAN management • Enhanced security for 802.11 • Internet Explorer 6 for CE • Wordpad • Active Sync • Open TekTerm • ANSI • TESS terminal emulations • IBM 3270, IBM 5250, HP 2392 • Operating temp: -10°C to +50°C (14°F to 122°F) Storage temp: -25°C to +60°C (-13°F to 140°F) • Humidity: 5% - 95% RH noncondensing • Rain/Dust: IEC 529, classification IP65 • Drop Rating: 1.5m (5’) 26 drops to polished concrete; USER INTERFACE POWER MANAGEMENT • Display : 1⁄4 VGA portrait mode - Automatic backlight & contrast control - Sunlight readable (for outdoor use) - Transflective TFT - 256K colors • Monochrome: (Optional) : 8.9cm (3.5”) - Black on white • Touch screen options: - Plastic 4-wire (1million touches) - Glass 5-wire (20 million touches) - Passive stylus or finger operation - Integral stylus holder • Keyboards: 2 ABCD formats available - Standard 58 key alpha (6 single push function keys, 30 Addressable - Optional 36 large key (10 single push function keys, 30 addressable - Ergonomic ambidextrous one-hand operation - Hard-capped keys (rated at 1M+ cycles) • 7.4V @ 1900mAh Li-ion rechargeable battery • 8 hour battery operation (5 scans, transmit & receive/min) • Smart Battery System Level 3 compliant • System backup (up to 20 minutes) during battery swap • 1 week real-time clock backup BAR CODE SCANNERS • Internal 1D & 2D scan engines: standard, long and Advanced long range • PDF417 Raster Laser • 1D Auto-Ranging • 1D Standard Imager • 2D Standard Imager RFID APPLICATIONS • Tethered reader/writer • Multi-protocol support @ 900MHz/ 868 • MHz (future) INTERNAL EXPANSION SLOTS • One SDIO (MultiMediaCard) slot • One Type II Compact Flash slot • One Type III Extended PC Card slot EXTERNAL PORTS • Tether Port with: - RS232 serial (decoded/undecoded scanner, printer) - Undecoded scanner support - USB host WORKABOUT PRO G2 C&S Hand-held Computer PROCESSOR • PXA270 520 MHz, 32 bit RISC CPU • CPU temperature range -20C to +50C SOFTWARE • Microsoft Windows CE Embedded 5.0 • Windows Mobile 6.0 Classic • Windows Mobile 6.0 Professional (Phone Edition) INTERNAL CONNECTORS DROP TEST • 100-pin expansion interface; supports PCMCIA (type II), WAN and other expansion modules • Flex cable interface with robust connector: supports scanner (serial) and imager (USB) modules. • Additional USB connection at top edge of MLB (powered from the battery; user voltage regulation required) • One Type II CF Card Slot • One SD Slot (memory card form factor only) • Full pin-to-pin compatibility shall be maintained with WORKABOUT PRO G1 Series • Withstands 26 drops (on 12 edges, 8 corners, 6 faces) at 150 cm to polished concrete while powered on and configured with accessories such as CF radio, scanner, pistol grip • NVIDIA GoForce 4000 MultiMedia Processor REAL-TIME CLOCK • CPU independent RTC capable of maintaining the system date and time for at least 3 months with a fully charged backup battery INTERNAL MEMORY • 128 MB M-System Flash (BOM expandable up to 512 MB) • 128 MB SDRAM (BOM expandable up to 512 MB) USER ACCESSIBLE MEMORY • One SD expansion slot (accessible via the battery compartment) EXTERNAL CONNECTORS “ON THE GO” • One Tether connection with full RS232 and USB OTG functionality • Tether connection backward compatible with WORKABOUT PRO G1 Series • One LIF connection backward compatible with WORKABOUT PRO G1 series. • DC Power Jack BLUETOOTH RADIO • Integrated Bluetooth 1.2 radio. • Class II Compliant / Range 5 ~ 10 m • Support for 802.11b/g CF radio • Support for Summit 802.11b/g CF radio with non-integrated antenna PROCESSOR & MEMORY • Marvell XScale PXA270, 312 MHz • 128MB Flash micro-SD card • 128MB SDRAM WATER/DUST OPERATING SYSTEM • IP65, IEC 60529 • Windows Embedded CE 5.0 OPERATING TEMPERATURE & HUMIDITY USER INTERFACE • -10ºC to +50ºC • 5%-95% RH non-condensing STORAGE TEMPERATURE • -40ºC to +60ºC MULTI-MEDIA CHIPSET 8515 Vehicle-Mount Computer • Touch Screen,VGA 640 x 480 TFT Transmissive LCD - Size: 6.4” diagonal • Integrated alpha-numeric keyboard (58 keys) - 10 function keys SIZE AND WEIGHT • Dimension: 209 mm x 203 mm x 46 mm (8.23” x 7.99” x 1.8”) • Weight: 1.31 kg (2.9 lbs.) POWER SUPPLY & MANAGEMENT • Backup battery with automatic charging • 350 mAh Li polymer battery cell (3.6V nominal) • 1-hour battery life for memory backup • 7-day RTC backup • Battery charge time (typical) 2 hours OPTIONAL SOFTWARE • Terminal emulation • HTML browser • PTX Connect • Remote device and network management (MapRF, Mobile Control Center) • Psion Teklogix Mobile Devices SDK for application specific software development OPTIONAL ACCESSORIES EXTERNAL PORTS • 2 x USB host port • 1 x USB client port • Vehicle mount/cradle - External RFID scanner - External barcode scanner… INTERNAL EXPANSION SLOTS • 1 x Compact Flash Slot Type I or II (3.3V) • 1 x micro-SD slot for memory expansion RADIOS • 2.4 GHz 802.11b/g radio • Integrated Bluetooth class 2 DISPLAY • 480 x 640, 3.6 in., Full VGA TFT Color LCD • Easily replaceable and customizable bezel KEYBOARD • Alphanumeric keyboard option with 52 keys and blue backlight or • Numeric keyboard option with 25 keys and blue backlight • 4 direct push function keys • Side-scan Buttons AUDIO • One mono speaker • One mono microphone • One internal audio connector for future external audio interfaces • Beeper capable of producing 85 db@ 10cm GSM SUPPORT ENVIRONMENTAL • Support for WORKABOUT PRO GSM radio (connecting via the 100-pin Expansion Connector) • Support for GSM/GPRS/ EDGE data and voice communications • User-accessible SIM card • Material: High impact polycarbonate • Operating temperature range: -10°C to 50°C (14°F to 122°F) • Storage temperature range: -20°C to 70°C (-4°F to 158°F) • Humidity (operating): 5% to 90% RH non-condensing at 40°C (104°F) • Dust & water protection enclosure rating IP65 • Shock & vibration testing IEC 60721-3-5 - Class 5M2 • Salt Spray: Per NEMA 250, method 5.9.1 • UV: Per MIL-STD-810F, method 505.4, procedure II POWER SYSTEM • High Capacity battery pack: Li-Ion, 3.7 V, 3000 mAh • Super High Capacity battery pack: Li-Ion, 3.7 V, 4000 mAh minimum • One removable backup battery • User-replaceable backup battery DIMENSIONS AND WEIGHT • WORKABOUT PRO C G2: 223 mm x 75/100 mm x 31/42 mm • WORKABOUT PRO S G2: 200mm x 75/100 mm x 31/42 mm • Weight (w/o battery pack): WORKABOUT PRO C G2 450 g, WORKABOUT PRO S G2 425 g 41 SPECIFICATIONS iX104C2™ Tablet Family PROCESSOR & MEMORY • Intel Pentium M 733 @ 1.1 GHz • Operating system : Microsoft Windows XP Pro Tablet Edition • 256 MB DDR RAM, 40 GB IDE HDD (2.5” shock mounted) • 2 MB on-die L2 Cache WIRELESS COMMUNICATIONS • 802.11 b/g • GSM/GPRS, CDMA • PAN - Bluetooth • External snap-on GPS module USER INTERFACE • Display:10.4” XGA TFT (1024 x768), 16M colors • 32-bit true color • Active digital sensor • Optional active digital sensor and pen & resistive touch digitizer (Dual Mode) • Optional AllvueTM* LCD technology for enhanced indoor/ outdoor display • 16 levels of brightness • Horizontal viewing angle – 30 degrees (minimum) • Vertical viewing angle – 10 degrees (minimum 100:1) • Contrast Ratio - Typical 250:1 (minimum 100:1) EXTERNAL PORTS • USB 2.0 port - Microphone jack Stereo headphone jack - Docking port - RJ-45 LAN port… ACCESSORIES • USB non-rugged and rugged keyboards • Portfolio and Shoulder carry cases • Vehicle Mounting packages and accessories • X-stand office docking solutions 8580 and 8590 Vehicle-Mount Computers PROCESSOR & MEMORY • Intel 800 MHz Celeron M standard • Intel 1 GHz Celeron M option • 512MB SDRAM • Microsoft Windows XP Professional • Microsoft Windows XP Embedded • 2 x USB 2.0 host ports • 1 x Ethernet 10/100 RJ45 • 1 x PS/2 Port (keyboard/mouse) SIZE AND WEIGHT SPECIFIC CHARACTERISTICS: • CF Card 1, 2 or 4 GB • 20 GB HDD (automotive) GRAPHIC DISPLAY DISPLAY / 8580 ENVIRONMENTAL • All VueTM option allowing automatic screen adjustment to large brightness variations (darkness / fullsunlight) • 4, 10 or 25 keys on front • SVGA 800x600 • 10.4” diagonal • Resistive analogue touch screen ENVIRONMENTAL / TEMPERATURE DISPLAY / 8590 • Standard operating temperature range: • 8580: -20°C to 50°C (-4°F to 122°F) • 8590: -10°C to 50°C (14°F to 122°F) • Optional freezer operating temperature range: -30°C to 50°C (-4°F to 122°F) • Humidity (operating): 10% to 90% RH non-condensing at 40°C (104°F) • Dust & water protection enclosure rating IP65 • Shock & vibration testing IEC 60721-3-5 - Class 5M2 (HDD version), Class 5M3 (CF card version) • MIL 810F iX 104C2™ Industrial Tablet • IP 67 POWER SUPPLY • Standard 5700 mAh Lithium Ion Battery (42 Wh) - Optional 7600 mAh Lithium Ion (56 Wh) STORAGE OPTIONS • 4, 10 or 25 keys on front • XGA 1024x786 • 12.1” diagonal • Resistive analogue touch screen RADIO • 2.4 GHz 802.11b/g PCIe MiniCard OPTIONAL ACCESSORIES • Vehicle mount/cradle - Terminal emulation software (TekTerm) - Antennas - Keyboards • Pre regulator - RFID scanner Bar code scanner… ENVIRONMENTAL SPECIFICATIONS • Operating: -20 to 60°C (-4 to 140°F) • Storage: -40 to 75°C (-40 to 167°F) • Humidity: 0% to 95% noncondensing • Transit Shock: up to 1.2m (4’) drop to concrete, all surfaces, edges, and corners • Enclosure class: Immersion in 30cm water for 30 min. *All testing is conducted using Military Standard (MIL-STD) 810F PSION TEKLOGIX ACCESSORY GUIDE On request, Psion Teklogix will provide their new Accessory Guide free of charge. This catalogue covers everything from terminal mounting and porting systems right through to the antennas, including cabling, connector technology and batteries. AC C E S S O RY G U I D E AVA I L A B L E O N L I N E www.psionteklogix.com 42 EXTERNAL PORTS • 8580: - 229 mm x 280 mm x 83 mm - 4.0 kg • 8590: - 262 mm x 319 mm x 99 mm - 4.7 kg • Size: 284.5mm x 209.60mm x 40.60mm (11.20”x8.25”x1.60”) (WxHxD) • Weight: 2kg (4.66 lbs) with standard battery • Rugged Magnesium chassis • Main Battery:Two cell removable Lithium ION prismatic 7.4V @ 5700 mAh (42 Whr) • Recharge time: 2.5 hours (90%) • Life: up to 3/5 hrs • 1 x Compact Flash Slot Type I or II (3.3V). • 1 x PCIe MiniCard OPERATING SYSTEM SIZE AND WEIGHT POWER SUPPLY EXPANSION SLOTS 8525 G2 and 8530 G2 Vehicle-Mount Terminals COMMON FEATURES PROCESSOR & MEMORY • Marvell XScale PXA 270 @ 520Mhz • On-board RAM: 128 MByte SDRAM • On-board ROM: 64 MByte FLASH OPERATING SYSTEM • Windows Embedded CE 5.0 PROGRAMMING ENVIRONMENT • HTML, XML • Java Virtual Machine • SDK supporting Microsoft Visual Studio WIRELESS COMMUNICATIONS • IEEE 802.11b/g 54Mbps 2.4 GHz CF radio • Narrowband 400-500MHz radio • Integrated Bluetooth radio • External antenna options ENVIRONMENTAL Standard: • Operating temp: -20ºC to 60ºC (-4ºF to 140ºF) • Storage temp: -35ºC to +70ºC (-31ºF to 140ºF) • Humidity: 5 - 95% RH noncondensing Freezer: • Operating temp: -30ºC to +60ºC (-22ºF to 140ºF) • Storage temp: -35ºC to +70ºC (-31ºF to 140ºF) • Humidity: 5 - 95% RH condensing with internal heating Rain/Dust: • IEC 529, classification IP66 • 3 axis Vibration: 1.5 g RMS PSD (4 - 500 Hz) • 3 axis Shock 30 g 11 ms saw tooth ACCESSORIES • Multiple mounting options APPLICATION SOFTWARE • Internet Explorer - Open TekTerm • Terminal Emulations: TESS - ANSI - IBM 3270, IBM 5150 - HP 23 GL - HTML Specific features of the 8525 G2 terminal USER INTERFACE INTERNAL EXPANSION SLOTS • One SD I/O (MultiMediaCard) slot • One Type II Compact Flash • Two Type II/one Type III PCMCIA slot EXTERNAL PORTS • One tether port with: One RS232 serial port (decoded scanner, printer) - Undecoded scanner port - USB host port • One port with: DB9 plug RS232 (optional 5/12V on pin 9) • One high density port with: 1 RS232 serial communication port - 1 USB device port - 2 USB host ports POWER MANAGEMENT • Internal power supply 10-90VDC designed for forklift power • Internal UPS (12.6V Li-Ion backup battery) • >1 week real-time clock backup • Colour Display :1/2 VGA 640x240 (8.8”) • Transmissive TFT industrial for both indoor/sunlight readability • CCFL Backlight, 220 cd/m2 with brightness control • Touchscreen :passive stylus or finger operation • 3 Hardware keyboard formats available : ABC (10 F-keys) - QWERTY (10 F-keys) - AZERTY (10 F-keys) - 68 key PC like format Specific features of the 8530 G2 terminal 9160 G2 Access Point 9500 Communications server PROCESSOR AND MEMORY USER INTERFACE • Colour Displays - SVGA 800x600, 10.4” (standard version) - VGA 640x480, 10.4” (freezer version) - Transmissive TFT industrial for both indoor/sunlight readability - CCFL Backlight, 350 cd/m2 with brightness control • Touchscreen: Passive stylus or finger operation • Rugged 5-wire technology • Keyboard Options: - On-screen keyboard - 3 hardware keyboard: ABC (10 F-keys) - QWERTY (10 F-keys) - AZERTY (10 F-keys) 68 key PC like format SIZE AND WEIGHT • Size: 29.84 cm W x 11.75 cm D x 29.21 cm L (11 3/4” W x 4 5/8” H x 11 1/2” L ) • Weight: approximately 4.086 kg (9.5 lbs) • Includes integrated UPS, standard radio • Keyboard Size 29.2cm L x 12.7cm W x 2.9cm H (11 1/2” L x 5”W x 1 1/2” H) • Keyboard Weight .9kg (1.95 lbs) • Microprocessor: Intel IXP420 processor at 266MHz • Memory: 16MB Flash - 32MB SDRAM WIRELESS COMMUNICATIONS • Standard Slot 1 Radio – 802.11b/g Mini-PCI • Optional Slot 2 Radio – 802.11a/b/g Mini-PCI ANTENNA OPTIONS • The 9160 G2 supports a wide variety of indoor and outdoor 2.4 and 5GHz omni-directional, directional and sector panel antenna for coverage applications • The 9160 also supports antenna for bridging (WDS) applications • Antenna diversity is supported for slot 1 and slot 2 radios. SIZE AND WEIGHT • Dimensions: 36.3cm/14.3” Wide x 26.2cm/10.3” High x 7.4cm/2.9”deep • Weight: 2.9kg/6.5 lbs PROCESSOR, OPERATING SYSTEM AND MEMORY • Pentium III processor, with 256KB cache • Operating System: Microsoft Windows 2000 Server Edition • System Memory: 512MB SDRAM • Hard Disk: 3.5”ATA100 20GB IDE • Internal CD-ROM Drive HOST COMPUTER / BASE STATION INTERFACES • On Board PCI Bus 10/100 Ethernet • 4 PCI slots • COM Serial Interface / Cable • Two Serial RS-232 ports EMULATION • IBM 5251 emulation for IBM AS/400, S/38 and S/36 series midrange computing • IBM 3274 emulation for IBM 30XX and 43XX series mainframe computers • ANSI terminal emulation for DEC, UNIX and Windows NT • HTML emulation to connect to web-based applications NETWORK PROTOCOL • SNA • TCP/IP with Telnet • DHCP/DNS • SNMP MIB-II Compliant SIZE AND WEIGHT • Size: 29.84 cm W x 11.75 cm D x 29.21 cm L (11 3/4” W x 4 5/8” H x 11 1/2” L ) • Weight: approximately 4.086 kg (9.5 lbs) • Includes integrated UPS, standard radio NETWORK MANAGEMENT • SNMP MIB 2 support • MapRF • Mobile Control Center (MCC) • Wavelink Avalanche • Remote WLAN management 43 PSION TEKLOGIX NETHERLANDS Biesboschhaven Zuid 10c 4251 NM Werkendam Netherlands Phone: +31 183 67 87 33 E-mail: Info@psionteklogix.nl www.psionteklogix.com CENTRAL AND EASTERN EUROPE, MEDITERRANEAN AND NORTH AFRICA PSION TEKLOGIX CEEMNA Nieuwe Weg 1 2070 Zwijndrecht Belgium Phone: +32 (0)3 250 66 50 E-mail: cee.management@psionteklogix.com www.psionteklogix.com FRANCE PSION TEKLOGIX S.A. FRANCE HEADQUARTERS : AIX-EN-PROVENCE Parc de la Duranne 135, rue René Descartes BP421000 13591 Aix-en-Provence Cedex 3 France Phone: +33 (0)4 42 908 809 PARIS OFFICE Immeuble le Montréal 19 bis avenue du Québec ZA de Courtaboeuf 91140 Villebon sur Yvette France Phone: +33 (0)1 64 862 400 LYON OFFICE 5, Rue Henri Vallée 69007 Lyon France Phone: +33 (0)4 72 80 88 90 TOULOUSE OFFICE High Tech, Bâtiment A Rue Garance BP 240 31670 Labege France Phone: +33 (0)5 61 009 050 NANTES OFFICE Immeuble le Décision 7 Impasse du Petit Chatelier 44000 Nantes France Phone: +33 (0)2 40 089 710 E-mail: contact@psionteklogix.com www.psionteklogix.fr GERMANY Psion Teklogix GmbH DÜSSELDORF OFFICE Jakob-Kaiser-Strasse 3 47877 Willich Germany Phone: +49 (0) 2154 9282.0 BAD HOMBURG OFFICE Nehringstrasse 2 61352 Bad Homburg Germany Phone: +49 (0) 6172 171 7690 BERLIN OFFICE Am Borsigturm 64 13507 Berlin Germany Phone: +49 (0) 30 4360 2880 E-mail: kontakt@psionteklogix.com www.psionteklogix.de ISRAEL PSION TEKLOGIX ISRAEL 14 Moshe Dayan Street Kiryat Arie Petach-Tikva 49518 Israel Phone: +972 (3) 919 8001 E-mal: guy.perry@psionteklogix.com www.psionteklogix.co.il ITALY PSION TEKLOGIX SRL Piazza Don Mapelli 75 Sesto S. Giovanni Milano 20099 Italy Phone: +39 02 241 2471 E-mail: tkxitalia@teklogix.com www.psionteklogix.it MIDDLE EAST PSION TEKLOGIX FZCO P.O. Box 18082 Warehouse FZS1BM03 Jebel Ali Free Zone Dubai UAE Phone: +971 4 886 0770 E-mail: joe.iarocci@teklogix.com www.psionteklogix.com NORDIC PSION TEKLOGIX NORDIC FREDERICIA OFFICE Vesterballevej 4-6 DK-7000 Fredericia Denmark Phone: +45 76 24 01 33 ALLEROD OFFICE Gydevang 39-41 DK-3450 Allerod Denmark Phone: +45 76 24 01 33 E-mail: info@psionteklogix.dk www.psionteklogix.dk STOCKHOLM OFFICE Hammarby Fabriksväg 23 SE-120 33 Stockholm Sweden Phone: +46 (0) 8 452 88 80 GÖTEBORG OFFICE Stora Badhusgatan 18-20 SE-411 21 Göteborg Sweden Phone: +46 (0) 8 452 88 80 SOUTH AFRICA PSION TEKLOGIX SOUTH AFRICA PROPRIETARY LIMITED MIDRAND OFFICE Ground Floor Howick Mews Waterfall Park Bekker Road Midrand 1685 South Africa Phone: +27 11 805 7440 PSION TEKLOGIX EMEA Parc de la Duranne 135, rue René Descartes BP421000 13591 Aix-en-Provence Cedex 3 France Phone: +33 (0)4 42 908 809 www.psionteklogix.com CAPE TOWN OFFICE Unit 62, Frazzitta Business Park Cnr Koeberg + Freedom Way Milnerton Cape Town South Africa Phone: +27 21 552 0748 DURBAN OFFICE 30 Fiva Road Panarama Road Llova Beach Durban South Africa Phone: +27 31 916 5308 www.psionteklogix.com SPAIN PSION TEKLOGIX S.L. BARCELONA OFFICE WTC Almeda Park Plaça de la Pau s/n Edificio 3, 2a planta 08940 Cornellà de Llobregat (Barcelona) Spain Phone: +34 93 475 02 20 MADRID OFFICE Parque Empresarial NATEA Avenida de la Industria, 4- Edificio E2, Portal 2, 2oD 28108 Alcobendas (Madrid) Spain Phone: + 34 91 490 37 87 ZARAGOZA OFFICE Avenida de Navarra, 61 -1oC 50010 Zaragoza Spain Phone: +34 976 31 24 57 E-mail: teklogix@teklogix-es.com www.psionteklogix.com SWITZERLAND PSION TEKLOGIX SWITZERLAND 1A Chemin de la Dent d’Oche 1024 Ecublens,VD Switzerland Phone: +41 21 694 8010 E-mail: christophe.francois@psionteklogix.com www.psionteklogix.com UNITED KINGDOM PSION TEKLOGIX (UK) LIMITED Unit Q, Bourne End Business Park Cores End Road Bourne End Bucks SL8 5AS UK Phone: +44 1628 648800 E-mail: enquiries@uk.psionteklogix.com www.psionteklogix.co.uk Copyright © 2007 Psion Teklogix for all countries. Non-contractual photos. Photographs : Javier Almar, Claude Almodovar, Jean-Philippe Glatigny, Jean-Claude Quinard, Babeth Montagnier, X. Models: Aida, Carles and Fátima Acknowledgements: Berliner Wasserbetriebe, BMW, Carreras, Exel Ltd, Extech Instruments, Fakta, ID Logistics, Imaje, Ludendo Groupe, MGPS, Ministerio degli Affari Esteri, Norbert Dentressangle, O’Neil, Philips Lighting Distribution, Printronix, PRODIS, SETRAM, SNCF, Système U, Wolfcraft GmbH, XPlore Technologies, Zebra. And the Psion Teklogix employee Windows Embedded CE, Windows Mobile Classic, Windows Mobile Professional, Windows 2000, Windows XP are trademarks registered by Microsoft Corp. SAP R/3, mySAP are trademarks registered by SAP GmbH. Cisco is a trademark registered by Cisco Systems. Zebra, Imaje, Printronix, Oneil, Extech, Xplore Technologies are registered trademarks. TALKMAN is a trademark registered by Vocollect Inc. TekRF, TekConsole, TekSpeech, MapRF, TekMobile, Mobile Integration Suite (MIS), Mobile Control Center (MCC), Avalanche, Total Recall, Zero Administration Kit (ZAK), PTX Connect, WORKABOUT PRO and WORKABOUT PRO Speech are trademarks registered by Psion Teklogix Inc. Features and specifications subject to change. Update: March 2007 E-mail: info@psionteklogix.se www.psionteklogix.se AVAL A N C H E BENELUX PSION TEKLOGIX BENELUX Nieuwe Weg 1 2070 Zwijndrecht Belgium Phone: +32 (0)3 250 22 00 E-mail: Info@psionteklogix.be www.psionteklogix.com