Human Resources

A Monthly E-Magazine prepared by Federal Authority for Government Human Resources
September 2013
Issue No. (29)
Officially launched and the first application in October 2013
HR Regulations of Independent
Federal Authorities unite
concepts and work rules
Al Qatami Heads UAE
Delegation to GCC Civil Service
Ministers’ Meeting in Bahrain
Juma Al Majid Group:
“Imtiazat” Initiative reflects the
civilized image of the UAE
How to be a
distinctive leader?
Human Resources
Monthly electronic Magazine
prepared by Department of
Government Communication
at the Federal Authority
for Government Human
Resources concerned with
Human Resources news and
topics.
Congratulation
The Federal Authority for Government Human Resources
General Supervisor
Dr. Abdul Rahman Al Awar
Editor
Mahmoud almarzooqi
took this opportunity to greet
Follow up and coordination
His Highness Sheikh Khalifa bin Zayed Al Nahyan
Prepared and edited by
Mohammed Abu Baker
The President
His brother
His Highness Sheikh Mohamed bin Rashid Al Maktoum
Vice –President and Prime Minister of the UAE and Ruler of Dubai
Their Highnesses, the Supreme Council Members and
Rulers of the emirates
On the occasion of
Eid al Adha
Abdullah Al Shawab
Articles published in
this Magazine do not
necessarily express
the
Authority’s
opinion.
Classification of the
topics is subject to
technical considerations.
Contact:
United Arab Emirates
Abu Dhabi, P. O. Box: 235
Tel: +97124036000
Dubai, P. O. Box: 50002
Email: info@fahr.gov.ae
people of the UAE and the Arab and Islamic countries on this happy occasion.
Dr. Abdulrahman Al Awar: “The Federal
Government is witnessing Great Mobility
Momentum, Thanks to the Vision and
Directives of the Wise Leadership
@FAHR_UAE
FAHR calls on federal
entities to nominate
their employees to
Master’s Program on
Public Administration
25
-22
a distinctive leader
?
……………………Page: 28-29
September 2013
-16
13
Khaled Issa: “Imtiazat”
Initiative reflects the
civilized image of the
How to be
14
-9
Training & Research
on Administrative
Development in GCC
12
20
4
FAHR meets a team
to study the Impact of
The Federal Authority
of Government
Human Resources is
sponsoring the Human
Resources Summit
Ajabani:
Tweeter:
Wishing them happiness, health and prosperity.
Al Qatami, HR Regulations of Independent
Federal Authorities unit concepts and work rules
country 2022-
Tel: +97142319000
FAHR also extends its congratulations to the federal government employees, the
Inside this Issue:
Success stories
“Jamie Dimon” The star of the
U.S. banking sector
……………………Page: 24
Human Resources 3
Issue No. (29)
Email: info@fahr.gov.ae , Twitter: @FAHR_UAE
Officially launched and the first application in October 2013
Al Qatami, HR Regulations of Independent
Federal Authorities unit concepts and work rules
4
Human Resources
September 2013
Issue No. (29)
United Arab Emirates, Abu Dhabi, P.O. Box – 2350, Phone : + 971 2 4036000 / Dubai, P.O. Box – 5002, Phone : +971 4 2319000
September 2013
Human Resources 5
Issue No. (29)
Email: info@fahr.gov.ae , Twitter: @FAHR_UAE
Dr. Abdulrahman Al Awar: Application of the Regulations
will not affect employee privileges at independent bodies
For his part, HE Dr. Abdulrahman Al
Awar, said that the newly introduced
Regulations is expected to have a
significant impact in integrating the
approach of all federal government
institutions regarding human resource
procedures, as all federal government
employees in various positions are
now under an administrative system
that operates in consistence with
the general legislative framework
governing the human resources
function.
Model contracts
Dr. Al Awar stated that flexible time
frames have been set to reconcile
the conditions of all employees of
the federal entities implementing
Hamid Al Qatami, Dr. Abdulrahman Al-Awar and the side
of the audience during the launch of Regulations
His Excellency Humaid Mohamed Al Qatami, Minister of Education and
Chairman of the Federal Authority for Government Human Resources
(FAHR) reasserted the importance of Human Resource Regulations
in the independent federal authorities in uniting human resource
concepts, frameworks and systems in the federal government, as well
as contributing in shaping firm foundations for joint action to all sides.
the HR Regulations with the
provisions contained therein, and
that all employment contracts of
employees, both Nationals or nonNationals, at entities concerned with
the application will be adjusted to
conform with the Model Contract
Forms annexed to the Regulations.
Employee Privileges
Regarding the privileges acquired by
the employees at those entities, HE
confirmed that they will maintained
without being affected by the
application of the Regulations, which
would strengthen the government’s
direction toward creating a unified
governance, and at the same time,
allowing a margin of variation to these
Ms. Aisha Al Suwaidi presented
a review of the most prominent
features of HR Regulations in
independent
federal
entities,
approved vide Cabinet Resolution
No. 15 of 2013, which included
the most important administrative
aspects related to the work of human
capital in these authorities, namely:
Payrolls and Grades, Promotions,
Transfer, Secondment and Loan,
Training & Development, Official
Assignments & Training Missions,
Workplace Violations, Leaves, and
so forth.
He added that the project plays a pivotal role
in promoting the modern concepts of human
resources, which govern the performance of
the independent federal bodies, in line with the
general principles of the Human Resource Law
in the federal government and its executive
regulations.
HE stressed that FAHR has prepared this project
under the directives of the Council of Ministers
in this regard, considering it as a pioneering
idea, to be implemented in 30 independent
federal bodies from the beginning of October.
The statements were part of a speech delivered
by HE at the launching ceremony of Human
Resources Regulations in the Independent
federal entities held at the Al Bustan
Rotana Hotel in Dubai, in the presence of
His Excellency Dr. Abdulrahman Al Awar,
Director General of the Federal Authority for
Government Human Resources, Ms. Aisha Al
Suwaidi, Acting Executive Director of Human
Resources Policies, a number of FAHR leaders,
and representatives of independent federal
entities.
Human Resources
The Director General of the Federal
Authority for Government Human
Resources revealed plans to strengthen
the electronic link between the Federal
Authority for Government Human
Resources and various independent
federal bodies concerned with the
application of the HR Regulations,
through aligning electronic systems
in those entities with the Human
Resource Management Information
System (HRMIS) – ‘BAYANATI’,
to the extent that ensures cooperation
and coordination, which would
strengthen the work system in the
federal government as a whole, and
contribute to the achievement of UAE
Vision 2021.
Aisha Al Suwaidi: HR Regulations provide a Unified
Reference for Human Resource Departments
A pivotal Role
6
entities within the general policy.
Aisha Al Suwaidi answers questions of representatives
of independent federal authorities
September 2013
Issue No. (29)
United Arab Emirates, Abu Dhabi, P.O. Box – 2350, Phone : + 971 2 4036000 / Dubai, P.O. Box – 5002, Phone : +971 4 2319000
September 2013
The HR Regulations consists
of 156 clauses, divided into 14
chapters, and will be applied to the
civil servants working in federal
bodies which are subject to the
Government Human Resources
Law, and get paid from the budget
approved for those entities, or any
entity to be created in the future.
Human Resources 7
Issue No. (29)
Email: info@fahr.gov.ae , Twitter: @FAHR_UAE
Active participation of the audience
She pointed out that the HR
Regulations in independent federal
entities does not undermine in any
way the autonomy of these entities,
as they allow a margin of flexibility
whereby they can achieve their
objectives.
Al Suwaidi added that FAHR is set
to conclude employment contracts
with full-time National employees,
and another contract to regulate
the
employment
relationship
for Nationals currently working
in independent federal bodies
implementing the Regulations, in
addition to full-time contracts for
expatriate employees, appointed on
categories “A & B”, and temporary
appointment contracts, pointing
out that the coming period will
witness the announcement of several
executive steps in this regard.
She said: “The need for these
Regulations comes from the fact
that there are certain independent
8
Human Resources
Side of the audience during the Regulations launch workshop
bodies that lack legislation governing
human resources, which causes much
confusion to the work of human
resource departments.
“Therefore the Regulations will form
a standard reference and documented
rules that enable the employees and
human resource departments at these
entities to be aware of their rights and
duties in advance”.
Strategic Aspects
Aisha Al Suwaidi added: “Such
Regulations would contribute to
the implementation of an important
aspect of the Federal Government
Strategy, from which the strategy
of the Federal Authority for
Government Human Resources and
independent entities emanates, all
of which are focused on nurturing
human element.”
The
Federal
Authority
for
Government Human Resources
had circulated earlier the draft
Regulations to all independent federal
bodies for review and providing the
Authority with necessary feedback
and suggestions in accordance with
the directives of the Council of
Ministers in this regard.
Different Views
Varied views were expressed
by participants in the launching
ceremony of the HR Regulations
of independent federal entities,
regarding the extent of flexibility
given by the Regulations. Some
considered this flexibility an
advantage, while others thought
that it undermines the Regulations’
rationale, arguing that each entity will
still be retaining its own discretion
regarding the most crucial issues
addressed by the Regulations.
Samia Al Marzouki, Assistant
Director of HR Department in
Emirates Transport, said: “The
September 2013
Issue No. (29)
United Arab Emirates, Abu Dhabi, P.O. Box – 2350, Phone : + 971 2 4036000 / Dubai, P.O. Box – 5002, Phone : +971 4 2319000
Regulations allow flexibility to
entities in basic things, namely,
grade and salary scale, organizational
structure and other important aspects;
so why we need to introduce a unified
Regulations in the first place?”
Voicing a slightly different opinion,
Samia Abdel Moneim, the employee
in HR Department in Emirates
Transport said that the Regulations
did not cover the needs of all the
institutions that the Regulations are
supposed to organize their work
in the field of human resources, as
they only contain general concepts
and standards. She further noted
that delegation of authority in the
Regulations is not clearly defined as
it should be.
However, Aziza Al Suwaidi, Director
of Support Services at Marriage
Fund, disagreed with the above views
saying “Flexibility is an advantage
and not a defect, as each institution
will have freedom to handle various
September 2013
issues in line with the nature of its
functions.”
Obaid Ghanem, head of Human
Resources Planning in Zayed Housing
Program, described the Regulations
as having covered the most important
aspects of human resources, pointing
out that the Regulations will control
certain procedures which were
previously unclear, such as leaves
and workplace violations.
Entities Benefiting from the
Regulations
The thirty independent federal
authorities taking advantage of the
new Human Resource Rules &
Regulations include: the General
Authority for Civil Aviation,
Emirates Real Estate, Federal
Authority for Electricity and Water,
Sheikh Zayed Housing Program,
Institute of Training and Judicial
Studies, General Authority for
Pensions and Social Security,
Federal Customs Authority, National
Council of Tourism and Antiquities,
Insurance Authority, National Bureau
of Statistics, Zakat Fund, Marriage
Fund, General Authority of Youth and
Sports Welfare, General Authority
for Islamic Affairs and Endowments,
National Media Council, National
Human Resource Development and
Employment Authority, National
Authority for Qualifications, National
Transport
Authority,
Emirates
Authority for Standardization and
Metrology, Office of the Minister of
State “Reem al-Hashemi,” Emirates
Securities
and
Commodities
Authority, Emirates Post Group
Holding, Emirates Petroleum, Red
Crescent Authority, Zayed University,
UAE University, Higher Colleges
of Technology, Emirates Identity
Authority, General Authority for
Regulating the Telecommunication
Sector, and Emirates Foundation for
Transport & Services.
Human Resources 9
Issue No. (29)
Email: info@fahr.gov.ae , Twitter: @FAHR_UAE
GCC praises the level of the UAE in terms of “HR development”
Al Qatami Heads UAE Delegation to GCC Civil
Service Ministers’ Meeting in Bahrain
Dr. Abdulrahman Al Awar in a commemorative photo with GCC Civil Service Ministers’ Undersecretaries
Dr. Abdulrahman Al Awar in the middle of the authority’s delegation participating in the meeting
Hamid Al Qatami in a commemorative photo with GCC Civil Service Ministers
His Excellency Humaid Mohamed Al Qatami, Minister
of Education headed, in his capacity as Chairman of the
Federal Authority for Government Human Resources,
the delegation of the United Arab Emirates participating
in the12th Meeting of Civil Service Ministers in the Gulf
Cooperation Council (GCC) States, which was recently held
in Bahraini capital Manama.
HE stressed the importance of
this meeting as an ideal platform
that brings together officials from
all over the GCC States, in order
to unify the visions, policies
and procedures related to the
development and empowerment
of human capital, as well as
10 Human Resources
highlight the main challenges
and obstacles and discuss ways
to overcome those obstacles,
which would give impetus to
progress and prosperity in the
Arab Gulf States and strengthen
their position on the regional and
global levels.
He also stressed the importance of
supporting employment policies
of GCC nationals, ensuring their
freedom of movement across
the civil service in the Gulf,
and supporting development
and training policies in favor of
citizens of the Arab Gulf States.
September 2013
Issue No. (29)
United Arab Emirates, Abu Dhabi, P.O. Box – 2350, Phone : + 971 2 4036000 / Dubai, P.O. Box – 5002, Phone : +971 4 2319000
Al Qatami highly valued the
efforts of the Gulf Cooperation
Council to keep up with modern
trends and the best international
standards in the field of
civil service, administrative
efficiency and human resources
development,
commending
the high position attained by
the United Arab Emirates in
human development indicators.
This achievement, he added,
has placed the UAE among the
world’s leading countries in this
area, thanks to the wise guidance
of our leadership and their focus
on human capital as a key driver
of growth and prosperity.
September 2013
Other members of FAHR
delegation included HE Dr.
Abdulrahman Al Awar, Director
General of the Federal Authority for
Government Human Resources,
Abdul Karim Al Asmawi,
Director, Office of Organizations
& International Relations, Amna
Al Suwaidi, Director of Human
Resources Planning, Mahmoud
Al Marzouki, Director of
Government Communications,
Ibrahim Fikri, Director of Projects
& Programs, and Mohammed Al
Shamsi, Assistant Legal Adviser,
Department of Policy & Legal
Affairs.
Meanwhile, HE Dr. Abdulrahman
Al Awar headed the Authority
delegation in a meeting of
undersecretaries of the central
organs of civil service and human
resources,
which
preceded
the meeting of Civil Service
Ministers. The meeting made a
number of recommendations,
the most important being a
symposium on administrative
corruption to be hosted by the
State of Kuwait on 22 and 23
October under the title “financial
and administrative irregularities in
government agencies, and how to
mobilize efforts and experiences
of civil service organs in the
GCC countries to address the
phenomenon.”
Human Resources 11
Issue No. (29)
Email: info@fahr.gov.ae , Twitter: @FAHR_UAE
Hosted by Abu Dhabi, entitled “Development of Human Capital in the Arab world”
The Federal Authority of Government Human Resources
sponsors the Government Human Resources Summit
FAHR hosts a team to study the Impact of Training &
Research on Administrative Development in GCC
Side of the summit attendees
Based on its commitment to the
development of the government
human capital, enable it, and highlight
the main challenges facing it, and the
best mechanisms to overcome them,
The Federal Authority of Government
Human Resources has sponsored the
Human Resources Summit, which
was held recently under the title «the
development of human capital in the
Arab world» in Jumeirah hotel in
Etihad Towers in Abu Dhabi.
The summit, which was held between
22 and 24 September, focused on the
importance of internal communication
in the institution, and the role of CEO
of human resources in organizational
transformation of human resources,
and the challenges facing human
resource
managers,
including
performance and talent management,
and the importance of efficiency and
change management to achieve better
results, and the role of women in the
leadership, as well as discussing the
learning and development for the
future and the present building.
The Authority pointed out in its speech
that the leadership of the United Arab
Emirates was keen since the founding
of the Union to date to support the
concept of human development and
optimal investment in human and
12 Human Resources
encourage a culture of innovation,
creativity and achieve comprehensive
sustainable development at all levels
and levels.
FAHR pointed out that the UAE has
made significant strides in the field of
application of the best international
standards of human development,
and it still continue the way forward
to provide an environmental friendly
human resources as being the mainstay
of the overall development and an
excellent model for future generations.
On their part, the participants stressed
that the change leadership to achieve
the best results, is a goal in itself and
one of the most important steps taken
by the institutions, enterprises and
economic entities, as many of the
employees and leaders fear the process
of change and its consequences.
The participants have discussed
the fight against unemployment
and the importance of developing
qualified human capital that is able
to accomplish the tasks entrusted to
it, and unanimously agreed that the
preparation of the administrative
leadership has become one of the
most prominent challenges facing the
Arab countries and their governmental
institutions, without exception.
They have invited the region’s
governments and institutions to
quickly set to launch national effective
plans and programs to fortify their
social security, stressing at the same
time that the UAE has become an
example and a model at the level of
Arab States and the world in the field
of building and launching initiatives
to reduce unemployment and raise the
proportion of resettlement. Number
of participants pointed out that the
accelerated dynamic pace of change
taking place in the contemporary
world, now require governments
and institutions to invest in human
resources as human capital, to be
productive
energies
contribute
to the progress and prosperity of
communities.
They also pointed out that the
transformation of the concept of
human resources to the concept of
“human capital”, calls for linking
an individual’s personal goals with
the overall goals of the institution
that employee works for, so these
authorities can achieve their mission,
vision and plans successfully by
improving the employee’s efficiency
and performance and enhancing
institutional value and encourage
creativity and innovation.
September 2013
Issue No. (29)
United Arab Emirates, Abu Dhabi, P.O. Box – 2350, Phone : + 971 2 4036000 / Dubai, P.O. Box – 5002, Phone : +971 4 2319000
Representatives of the FAHR and the delegation of GCC in a commemorative photo.
The United Arab Emirates represented by the Federal
Authority for Government Human Resources hosted the
meeting of the working group charged with examining
the impact of training, research, studies and consulting
on administrative development in the Cooperation
Council of the Arab States of the Gulf, which was held
recently at the Authority’s headquarters in Dubai.
human resource systems, policies, legislation and
initiatives launched by FAHR at the level of the federal
government, such as the Human Resources Strategy
in the Federal Government 2011-2013, Performance
Management System for Government Employees,
Training & Development System, Human Resource
Management Information System “BAYANATI”, and
Human Resource Club.
In the opening speech of the meeting,
His Excellency Dr. Abdulrahman
Attending the meeting from FAHR
Al Awar, Director General of FAHR
was Ms Maryam Al Abbar, Executive
UAE is the first in Director of Programs & Human
welcomed the visiting delegation
representing the Institutes of Public
Resource Planning, Mr. Abdul
Administration and Administrative
Karim Al Asmawi, Director, Office
the development
Development in the GCC countries, as
of Organizations & International
well as the General Secretariat of the
Relations, Ms. / Amna Al Suwaidi,
Council, stressing the importance of
Director of Human Resource Planning,
of human capital
such meetings, which reflect positively
Mr. Mahmoud Al Marzouki, Director
on the system of government as a
of Government Communications, Mr.
whole, help in sharing the best practices
Abraham Fikri, Director of Projects &
and experiences in the field of human
Programs.
resources in the region, and constitute a significant
The visitors commended the great success achieved
contribution to the annual meetings of civil service
by the UAE regarding the human capital development
ministers’ and undersecretaries in the GCC States.
programs, based on modern concepts and international
The members of the delegation were briefed on the
standards, considering this experience unique and
experience of the UAE with regard to the management
bold at the local, regional and international levels,
and development of human capital, as well as the
expressing their happiness at the fruitful meeting.
September 2013
Human Resources 13
Issue No. (29)
Email: info@fahr.gov.ae , Twitter: @FAHR_UAE
Part of the monthly Iftar in Abu Dhabi
Part of the monthly Iftar in Dubai
During monthly Iftar for FAHR employees
Dr. Abdulrahman Al Awar: “The Federal Government is
witnessing Great Mobility Momentum, Thanks
to the Vision and Directives of the Wise Leadership
His Excellency Dr. Abdulrahman Al Awar, Director General of the Federal
Authority for Government Human Resources (FAHR), reasserted that the
Federal Government of the United Arab Emirates have seen considerable
mobility over the past period, thanks to the directives of His Highness Sheikh
Khalifa bin Zayed Al Nahyan, President of the State and his brother, His
Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President
and Prime Minister and Ruler of Dubai.
Abdul Rahman Al Awar honors Khaled Roumieh
HE said: “This is best manifested in launching federal
projects and initiatives one after the other, the
most prominent being the leadership’s initiative to
honor outstanding federal government employees,
based on the outcome of Performance Management
System for the year 2012
monthly tradition, which provides an opportunity
for communication between all employees at all
levels and job titles, as well as create positive work
environment, which would enhance the levels of
job satisfaction, institutional loyalty, and motivate
employees to work at their full potential.
“Among the most important achievements that
positively impacted the work system in the Federal
Government, is the launch of Human Resource
Regulations in independent federal entities, whose
actual implementation begins in early October
2013, as well as the introduction of the federal Job
Evaluation & Description System”.
The Director General of the Authority called all
employees to work together toward maintaining the
position and integrity of the Authority at the federal
level, and achieving Human Resources Strategy in
the Federal Government and UAE Vision 2021.
His Excellency’s statements came during the monthly
breakfast banquet organized by the Authority for
its employees in both Abu Dhabi and Dubai, as a
14 Human Resources
Welcoming New Staff
HE welcomed the employees who have joined the
Authority recently: Klaitham Al Shamsi, Director of
HRMIS “BAYANATI,” Mohammed Al Shamsi, Assistant
September 2013
Issue No. (29)
United Arab Emirates, Abu Dhabi, P.O. Box – 2350, Phone : + 971 2 4036000 / Dubai, P.O. Box – 5002, Phone : +971 4 2319000
Legal Adviser, Department of Policies and Legal
Affairs, Afra Salem, executive, Training & Continuing
Education Policies, Dept of HR Planning, and Nora Al
Mullah, Executive Secretary, Dept of HR Information
System, and wished them a successful career.
Honoring Outstanding Proposers within (Develop
with Us) Scheme
During the ceremony the following employees were
honored for putting forward useful suggestions
within the Suggestions Scheme “Develop with
Us,”: Hassa Al Qaidi, for a proposal to develop the
Suggestions Scheme electronically, and Klaitham Al
Shamsi, for proposing a mystery shopper initiative,
and on receiving the largest number of cards of
thanks and appreciation “Well Done”.
September 2013
..... And honors Klaitham Shamsi
Laila Al Suwaidi, Director of Performance Evaluation
And Follow-Up, and Acting Director of Strategic
Planning and Corporate Excellence, commended
the proposals received by the Authority through
the Suggestions Scheme “Develop with Us”, which
amounted to 14 proposals for the months of July and
August.
For her part, Lulua Al Marzouki, Head of Employee
Development & Performance, reviewed the latest
developments of “Well Done” electronic card,
launched by the Authority in early March last year;
to promote the principle of thanks and appreciation
among employees, stating that 112 cards were
exchanged among employees during the month of
September, bringing the total number to 1000 cards
since the launch of the initiative,
Human Resources 15
Issue No. (29)
Email: info@fahr.gov.ae , Twitter: @FAHR_UAE
“FAHR” calls on all independent authorities
to provide their applicable human resources systems
Monthly Iftar interactive platform between FAHR employees
Great Humanitarian Gesture
In a wonderful humanitarian gesture that reflects
the Authority’s keenness to appreciate the
achievements of its members, HE Dr. Abdulrahman
Al Awar honored the retired employee Mohammed
Yousef Al Bishr, who spent more than a quarter of
a century in the Federal Government, and was well
known for hard work and dedication to duty.
Mohammed Beshr .... glad
to be honored after 37 years of work
Mr. Mohammed Yusuf Beshr expressed his
happiness to be honored by the Federal Authority
for Government Human Resources on the occasion
of his retirement, considering it a good initiative
reflects the keenness of the Authority and belief in
the importance of estimating dedicated employees,
which reflected positively on the institutional system.
Mr. Mohammed Yusuf Beshr, 73 years old started
his career with the British HSBC Bank as a treasurer
for more than ten years, and then transferred later
in a number of federal government authorities
throughout 27 years. Finally he settled in the federal
authority for government Human Resources as a
storekeeper assistant in the support services sector.
On their part, the employees of FAHR expressed their
grief at the passing of Uncle “Abu Faisal” as he likes
to be called, asserting that he was always helpful
and lighthearted and has a vivacious personality,
and managed with his simplicity and spontaneity in
creating a working environment full of vigor, vitality
and humor.
The Federal Authority for Government Human
Resources (FAHR) has called on all independent
federal authorities under the Human Resource
Regulations; to provide it with some human resources
systems applied by them or the time frame that fits
these authorities for development and adoption.
Among those systems (Employee Performance
Management System “EPMS” in the federal authority,
and an assessment and job description system and
determining senior jobs) in implementation of the
Cabinet Resolution No. 15 for the year 2013 on
A snapshot of the Abu Dhabi ceremony
16 Human Resources
September 2013
Issue No. (29)
United Arab Emirates, Abu Dhabi, P.O. Box – 2350, Phone : + 971 2 4036000 / Dubai, P.O. Box – 5002, Phone : +971 4 2319000
September 2013
the adoption Regulations human resources in the
independent federal authorities.
FAHR also urged the authorities to speed up the
formation of committees of irregularities and
complaints during the period of eight weeks from the
date of issuance of the circular, identify timeframes
proposed to suit the nature of the work of these
authorities to reconcile employment contracts, if
possible, calculate the annual leaves, issue a system
for working hours irregularities, and adopt a system
for overtime compensation.
Human Resources 17
Issue No. (29)
Email: info@fahr.gov.ae , Twitter: @FAHR_UAE
Expo
«FAHR» holds a course
entitled “Training of Trainers”
Dubai, UAE Candidate City
The training program
As part of its commitment to develop the capacities of
human capital and hone its skills in order to achieve human
resources strategy in the federal government and the vision
of the UAE 2021, The department of human resources and
services in FAHR organized a special training program,
lasted for five days in Abu Dhabi and Dubai under the title
«Training of Trainers».
The program submitted by Namaa
Foundation targeted the officials of
Human Resources Department in
FAHR, and number of employees
from the federal government as the
program focused on understanding
and defining training systems and
training exercises, identifying
the characteristics and qualities
of trainers and their active role in
the training process that would
contribute to change the institutional
work system balance completely.
The program aims to create a new
row of speakers and individuals
who are able to transfer knowledge
and communicate positively, to
provide support for projects and
new programs at the level of the
federal government to serve the
performance, work to facilitate
the dissemination of cultures
18 Human Resources
and the exchange of knowledge
acquired, so as to ensure the overall
comprehension of projects’ goals.
The program addressed the
practice and identifying modern
applied practical training methods,
Presentation Skills, a mechanism to
deal with difficult situations faced
by the trainees, and how to use
modern training methods.”
The program highlighted the
mechanism of evaluation and
follow-up of trainees and measure
the return of training programs on
the performance of employees,
how to take true advantage of those
programs and evaluate the efficiency
of training, as the participants were
trained on the design of training
system that meets the needs of
employees, incorporates which
includes identifying training needs
for employees and their measurable
developmental goals which they
seek to be achieved within a
specified period of time.
The themes addressed by the
program are how to determine the
most influential presentation for
participants, patterns of trainees,
methods of dealing with questions
and comments, and the importance
of the use of modern training
techniques.
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Training methods varied between
informational presentation and
discussion, dialogue and practical
exercises, as well as the exchange
of roles, viewing and applying for
real cases. At the end of the training
program, participants were granted
IPM and ACAC certificates,
certified by Namaa Foundation at
the international level.
September 2013
Issue No. (29)
United Arab Emirates, Abu Dhabi, P.O. Box – 2350, Phone : + 971 2 4036000 / Dubai, P.O. Box – 5002, Phone : +971 4 2319000
You can also join the conversation and Tweet your
support at @DubaiExpo2020.
September 2013
Human Resources 19
Issue No. (29)
Email: info@fahr.gov.ae , Twitter: @FAHR_UAE
Khaled Issa, Chief Operating Officer at Juma Al Majid Group to “Human Resources”:
“Imtiazat” contributes to highlight the civilized
image of the state and achieve its vision for 2021
Mr. Khaled Issa, Chief Operating Officer of Juma
Al Majid Group stressed on the importance of
“Imtiazat” launched by FAHR recently, whereby
providing characteristic prices of nearly 83 thousand
employees working in the federal government, under
the partnership agreements signed by FAHR with
private sector companies.
He said in an interview with “Human Resources” that
the participation of Juma Al Majid Group represented
by “Hyundai” company for cars in the initiative
comes out of its keenness to appreciate and reward
the employees of ministries and federal authorities,
in view of the vital role they play at the level of
the federal government, which contributes to
highlight the civilized picture of the UAE and
achieve its vision for the year 2021.
Mr. Khaled Issa pointed out that the
officials of «Hyundai» since the signing
of the partnership agreement with FAHR
within “Imtiazat” initiative in October
2012 have witnessed a significant
increase in sales of the company
months after another, which reflects
the interest of the employees
of the Federal Government in
the initiative, and their extreme
motivation to take advantage of
discounts provided by the companies and
organizations signed with FAHR.
The following is the text of the interview:
Mahmoud Al Marzouki, Khaled Issa, Abdullah Al Shawab and Essam Alian
How do you see “Imtiazat” initiative
and its importance from your point
of view for the employees of the
federal government?
Based on the vital role played by the
employees of ministries and federal
authorities; “Imtiazat “ initiative
comes as a kind of gratitude and
recognition of this role, as well as to
stimulate the employee to improve his
duty to the fullest in order to highlight
the civilized image of the United Arab
Emirates (UAE).
A
20 Human Resources
September 2013
Issue No. (29)
United Arab Emirates, Abu Dhabi, P.O. Box – 2350, Phone : + 971 2 4036000 / Dubai, P.O. Box – 5002, Phone : +971 4 2319000
both sides.
As we have seen great interest and
great care for making this initiative
a success from all employees in the
Federal Authority for Government
Human
Resources,
in
which
correspondences and discussions have
been in an environment characterized
by transparency and flexibility within
the highest levels of communication
and constructive dialogue.
What is your assessment of the
existing cooperation with the
Federal Authority for Government
Human Resources?
Have you noticed any change in the
volume of sales of Hyundai after
the signing of the agreement as an
indicator of the size of the federal
government employees’ benefit
from “Imtiazat”?
In the light of the philosophy adopted
by HE Juma Al Majid, chairman of
Group of Companies Juma Al Majid
since ancient times that the private
sector is an integral part of society,
and it is a major contributor to the
movement of social, cultural and
economic change at the state level.
We decided to spare no effort in
consolidating the Group relationship
with the Federal Authority for human
Resources, in an effort to keep up
with all-new, and give the opportunity
for creative ideas in line with the
movement of constant change and
development in the United Arab
Emirates (UAE).
The main objective of signing
this agreement was not achieving
immediate increase in sales volume,
but in general we have succeeded in
reaching a segment of customers for
as long as we seek to reach, and we
are satisfied with the results of this
agreement. In addition to the increase
that we have seen in the volume of
sales, the unique experience and
expertise has founded a mutual and
lasting strategic partnership with the
employees of the federal government
sector and this is one of the most
prominent achievements without
neglecting viable opportunities in the
future.
We at Hyundai had the honor of
signing a partnership agreement
with FAHR within the “Imtiazat”
initiative, and it was the presence of
HE Juma Al Majid and HE Humaid
Al Qatami, Minister of Education and
Chairman of the Federal Authority for
Government Human Resources in the
signing ceremony of the agreement
the largest impact to highlight the
great care and the utmost attention to
support and sustain the initiative from
What is your valuation of the size of
the revenue from this agreement?
September 2013
Since the signing of the agreement
we noticed an increase in sales month
after the another at various points of
sale of «Hyundai» and, accordingly,
«Hyundai» has become in the
spotlight, and has become one of the
options for government employee
Federal, when making a decision to
buy a car, as we enable him to get a
real opportunity to distinguish before
and after purchase.
Our relationship with the Authority
of Federal Human Resources is not
subject to the logic of profit and loss,
but to larger and higher standards.
The most important achievement is to
accomplish creative forms and open
new channels of communication, and
establish the principle of the Strategic
Partnership that will benefit first and
foremost the UAE.
Are you seeking to expand the scope
of the partnership and cooperation
with the “FAHR”?
The guiding of HE Juma Al Majid
and Mr. Khalid Juma Al Majid,
Deputy Chairman of Juma Al Majid
Group, that we have to continue in
Juma Al Majid Group to support all
government initiatives, and share
experiences in order to add real value
to the elevation and prosperity of the
United Arab Emirates (UAE).
Within this approach, the Group is
looking to establish this partnership
and translate it into a range of activities
and events designed to enrich the
relationship and development in a
changing world where standards
and norms are being mixed
at every moment, and
we are now seeking to
introduce new items
rather than cars
to the initiative
that
would
constitute a
qualitative
addition to
“Imtiazat”
initiative.
Human Resources 21
Issue No. (29)
Email: info@fahr.gov.ae , Twitter: @FAHR_UAE
FAHR Discusses Prospects
for Cooperation with Abu Dhabi Media
Mahmoud Al Marzouki، Ibrahim Al-Ahmad and Issa Al Mail
In line with its firm conviction
about the importance of the media
as a strategic partner of the Federal
Authority for Government Human
Resources, the Department of
Government
Communications
recently organized a field visit to
Abu Dhabi Media Company in the
Emirate of Abu Dhabi, in order to
review ways of cooperation with
the company’s management, and
to acquaint them with the roles and
responsibilities of the Authority at
the level of the federal government.
FAHR
delegation
included
Mahmoud Al Marzouki, Director
of Government Communications,
Mohammed Abu Bakr, Media
Specialist and Khaled Alhamiz,
Executive
Government
Communications.
Al Marzouki reviewed during the
visit, the experience of FAHR and
its role at the federal level, as well
as the most important projects and
initiatives launched to serve the
federal government employees,
22 Human Resources
particularly the human resource
regulations, policies and legislation,
which aim to promote the role of
human capital at the federal level to
ensure the achievement of strategic
human resources in the federal
government and UAE Vision 2021.
Media is a strategic
partner and a key
player in FAHR
successes
The representatives of the Abu
Dhabi Media Company welcomed
the visit, and thanked the Authority
for its great efforts, expressing
full readiness to cooperate with,
and provide media support to the
Authority to highlight its role in
the media. The two sides agreed to
coordinate in the future by putting
forward media topics that concern
federal government employees for
public discussion.
HR hour
Awareness campaign of HR systems, polices
and regulations in the Federal Government
Representing Abu Dhabi Media
Company during the visit were
Ibrahim Abdullah Al Ahmad,
Director of Abu Dhabi Channel,
Issa Al Mail, Director of Abu
Dhabi Emirates TV, and Ahmed
Ali Al Hammadi, Head of the News
Centre at the company.
September 2013
Issue No. (29)
United Arab Emirates, Abu Dhabi, P.O. Box – 2350, Phone : + 971 2 4036000 / Dubai, P.O. Box – 5002, Phone : +971 4 2319000
www.fahr.gov.ae
September 2013
@FAHR_UAE
Human Resources 23
Issue No. (29)
Email: info@fahr.gov.ae , Twitter: @FAHR_UAE
ss
Succe
s
storie
“Jamie Dimon” The star of the U.S. banking sector
Held a number of important and sensitive positions in
private companies and government institutions in the
United States of America, and finally he settled it in
as the President of JP Morgan Chase bank, one of the
biggest four banks in America.
He is the Greek American
businessman
“Jamie
Dimon,”
who was born in New York in
1956, “ Dimon” has joined “Tufts”
University majoring in the field of
psychology and economics, and
during this period, he learned from
his father and grandfather about
brokerage and speculation in the
stock market.
After graduating, he worked in the
field of management consulting for
two years, but the work did not live
up to him, he decided to leave and
joined the University of “Harvard”
specialized in economics to complete
graduate studies, and during that
period he joined the company,
“Goldman Sachs” famous for
banking investment and securities.
In 1982, “ Dimon “ earned his
24 Human Resources
master’s
degree
in
business
administration, and was flooded by
offers from the major investment
banks as “bank Morgan Stanley”
and “Lehman Brothers,” but the
company
“American
Express”
succeeded in employing him.
In 1985, “Dimon” and his best
friend “Sandy” managed a company
specialized in commercial lending
and consumer finance, and through
a series of mergers and acquisitions
they have made, enabed the
duo in 1998 to form the largest
conglomerate of financial services
witnessed by the world at that time,
namely the giant “City Group “,
and the case has been for what it is
until the dispute broke out between
the two friends which had the effect
that” Dimon “ left the company.
After this painful slap he received
from his colleague, “Dimon”
decided to join “Bank One” in
2000, which is the fifth largest bank
in America and became its chief
executive, he remained on duty until
it was decided to merge his Bank to
the giant “JP Morgan Chase” Bank,
where he was appointed as the head
of the operating sector in the bank,
and with his experience; he was
able to held the position of Chief
Executive Officer of the Bank in
2005, and a year later “Dimon” was
chosen to serve as President of the
Board of Directors of the Bank.
In 2011, “Dimon” topped on the
throne of the list of bank the highest
paid chiefs executives in the United
States, as he earned an annual salary
of $ 23 million.
September 2013
Issue No. (29)
United Arab Emirates, Abu Dhabi, P.O. Box – 2350, Phone : + 971 2 4036000 / Dubai, P.O. Box – 5002, Phone : +971 4 2319000
FAHR calls on federal authorities to nominate their
employees to Master’s Program on Public Administration
The
Federal
Authority
for
Government Human Resources
(FAHR) has urged, in a circular
issued recently, all ministries and
federal bodies to nominate qualified
employees to pursue a master’s level
program in Public Administration,
launched by College Mohammed
Bin Rashid School of Government
for the academic year 2013 -2014.
The program offers high-quality
academic education covering a
range of specialties that help develop
the skills of aspiring leaders and
promote the Government employees’
competencies and performance
excellence.
According to the circular, the College
announced a 50% tuition scholarship
for Federal Government employees
attending the Program. This comes
In line with the joint cooperation
between FAHR and Mohammed Bin
Rashid School of Government, and
within the framework of FAHR’s
initiative
regarding
Preferred
Training Partners, FAHR intends
to launch in early next October, in
Terms
order to enable federal institutions
to upgrade the capabilities and
skills of their employees through
the provision of specialized training
programs, which will reflect
positively on the institutional work
system in the federal government
as a whole, and significantly
contribute to enhancing efficiency
and productivity, as well as create
an attractive and stimulating work
environment .
A new page for identifying HR terms. The door
is open for readers’ contributions in this regard.
Prepared by: Jumana Alradayda
Empowerment
Is a kind of administrative practices which requires
the participation of the employees with power and
information so that all in his position able of taking
decisions and initiatives to resolve the crisis faced
by positions and daily challenges. Empowerment
is an integrated process that requires rehabilitation
of the employee and providing him with the skills
and resources and opportunities and encouragement
September 2013
necessary to put him in place of the responsibility for
the results of his work and decisions. Empowerment
has several positive results on the level of services
in the enterprise, as it has a noticeable impact on
the performance and development of employees
and raises the level of satisfaction and sense of the
importance of their role in achieving the goals of the
organization and its success.
Human Resources 25
Issue No. (29)
Email: info@fahr.gov.ae , Twitter: @FAHR_UAE
1. Integrity
When you are responsible
for a team of employees, it is
important to raise the level
of professional moral values​​
in the organization beyond
the border, as your work and
your employees are the true
reflection of your personality,
and when you make honest and
moral behavior the basis of your
dealings with employees and
customers, the team will follow
you.
2. Work assignment
If you do not trust the ability of
your team to achieve the vision
of your organization, you will
never progress to the next stage,
so the assignment of tasks to
the appropriate departments
and trusted people is one of
the things that contribute to
the development of enterprise
business, as the Manager can
devote himself to of more
important aspects and strategic
at work.
You as a leader have to assign
tasks to the people of expertise
and competence, they are more
able to implement optimally,
as you have to recognize the
quality of work that each
individual on your team enjoys
its completion, as assigning
favorite tasks to employees will
How to be
a distinctive leader?
Opinions vary on the subject of leadership and the
distinctive leader, some believe that the leadership is
a capacity inherited by nature, while others believe it
is a skill acquired over time through experience and
expertise, whatever the opinion is, likely there is no
dispute that the successful leadership is concluded to a
set of attributes and features that should be displayed
by the distinctive leader, and the most important of
these features:
26 Human Resources
September 2013
Issue No. (29)
United Arab Emirates, Abu Dhabi, P.O. Box – 2350, Phone : + 971 2 4036000 / Dubai, P.O. Box – 5002, Phone : +971 4 2319000
September 2013
push them to exert more efforts
to improve the quality of work.
3. Communication skills
Sometimes, some managers
find it difficult to communicate
with their employees in matters
related to work, and if you do
not have communication skills,
you will fail to translate your
ideas and plans into reality,
and for this you need to focus
on fine-tuning your skills in
communication, as they play
a role in the development of
your work and enhancing the
reputation of your organization.
If you can not deliver your vision
and your goals to your team, you
will not be able to move forward
toward achievement, and that
the training of new members
and creating a productive work
environment, depends mainly on
correct communication channels
you and your employees.
4. Confidence
You may encounter during
your work some difficulties
that might affect the future
of your organization, and
impede achieving your goals
according to plans drawn up.
It is something any institution
may encounter of different size
and number of its customers,
but the important issue is not to
panic. Your task as a leader is to
maintain the balance of the team
and perk them, and to succeed in
this aspect you first have to trust
yourself and your abilities, and
to emphasize to all employees
that the setbacks are normal
in any field, and the important
thing is to focus on rectifying
what has happened and think
about the future.
5. The ability to inspire others
If the leader wanted to
materialize his vision as a
reality on the ground, he must
have an exceptional ability to
inspire his team and provide
work atmosphere gives a
substantial margin for creativity
and innovation. He also has to
make them feel that they are
an integral part of the series of
achievements accomplished by
the institution.
Human Resources 27
Issue No. (29)
Email: info@fahr.gov.ae , Twitter: @FAHR_UAE
A new section introduced by the Human Resources magazine, in
Eye on
the law
Excerpts from Code of Ethics
order to focus more on some articles of the HR law in the federal
government and its executive regulations, as the Authority is always
seeking to raise awareness and education of policies and legislations
of human resources in the federal government, which are published
via its website www.fahr.gov.ae
and Professional Conduct
Performance and Remuneration
Professional Confidentiality and Secrecy
1. Public servants are required to respect and abide by the
2.
3.
4.
5.
6.
Management of performance
Article – 30
1. Performance of an employee shall be measured as
per the system of performance management issued
by the Cabinet as per the proposal of the Authority.
The system shall, in particular determine as under:A.
Fundamentals, principles and standard of
measurement of performance of an employee;
B.
Standard of performance for which the
periodical annual allowance of the employee
is payable;
C.
Standard of performance required for
promotion;
D.
Procedures of complaint against results of
appraisal of annual performance;
principles of secrecy and confidentiality with respect to public
and personal information. They must not disclose, use, copy,
transfer or delete any public and personal information except
in the context of exercising their duties, or as permitted by law
or pursuant to prior written authorization, or for the purpose
of disclosing a crime that may put their organization at risk or
which may cause damage. Should any of the aforementioned
circumstances occur, public servants should notify the
competent official authority, whether such information relates
to their own workplace or that of a third party.
Public servants should not collect personal information except
that which is necessary for legal purposes and is related to the
work or activity of the entity.
Public servants must take measures, wherever possible and as
circumstances may require, to provide any individuals whose
information is collected with the name of the official(s) to
whom this information will be submitted.
Public servants must take all necessary precautionary and
security measures to ensure the protection of personal
information, according to the relevant circumstances, and
to protect against loss, access, use, modification, disclosure
(unless authorized by senior officials), or any other form of
misuse of such information.
Public servants must store personal information in a manner
that allows easy and immediate access. Individuals whose
personal information is collected may obtain a copy of this
information, and this information may be corrected if it is
found to be erroneous.
Public servants shall be committed, even after leaving public
service, to the confidentiality of any classified official or
personal information, unless disclosure is expressly permitted
by law or job standards or were confidential in nature. Public
servants shall also hand over all property and belongings to
their place of work (documents / files / tapes / CDs / etc.).
2. Through the system of management of performance,
the Government aims at achieving as under:A.
To enhance a scientific approach to reward
achievements and distinguished results;
B.
Develop performance of employees through
a periodical appraisal compatible with the
objectives of the Ministry;
C.
Reconcile the individual objectives of the
employees with those of the Ministry;
D.
Encourage individual achievement and
teamwork;
E.
Encourage
education
and
continued
development;
•
•
•
•
28 Human Resources
September 2013
Issue No. (29)
United Arab Emirates, Abu Dhabi, P.O. Box – 2350, Phone : + 971 2 4036000 / Dubai, P.O. Box – 5002, Phone : +971 4 2319000
September 2013
Appraisal performance of the employee and reward
Article – 31
1. Performance of employees shall be appraised
annually by the line manager provided that the
employees should share the process of review
performance related to them;
2. The annual appraisal of the employee will affect the
entitlements of the employee related to periodical
allowances, promotions and annual rewards;
3. The system of management of performance shall
determine the requirements and conditions of
granting rewards provided for in this Decree law.
To review HR law in the federal government and its regulations, you
can visit the authority electronic site: www.fahr.gov.ae
For more inquiries and requesting the legal consultation, you can
communicate with the team of legal consultations in the authority
through:
E-mail: legal@fahr.gov.ae
Phone: 0097142319000
Human Resources 29
Issue No. (29)
Email: info@fahr.gov.ae , Twitter: @FAHR_UAE
Legal Consultancy :Several
questions and inquiries sent to the legal consultations
team including:
The
need to provide an alternative from the same department for
whom is taking his annually leave, and whether there is a provision
in
HR law requires that?
Answer:
HR law and its executive regulations
do
not
require
providing
an
alternative employee to the employee
demanded annual leave, but it is
due to the employer to ensure the
workflow in a regular basis, and is so
organized internally in the Place of
Work. It requires agreement between
the line manager and his employees,
and
availability
requirements
estimated by the department when
granting leave.
Follows us on Twitter
The first interactive channel in the field of HR.
The second inquiry was about:
Is
it permissible for calculating sick leave if it occurred during the
annual leave?
Answer:
In accordance with the provisions of
Article No. (687/) of the Regulations
of the Law Decree, the employee
temporarily in terms of not counting
shall not request to calculate the
during
sick leave if it intervene his annual
salaries and does not fall within the
leave.
As
for sick leave during the
unpaid leave and because it means
that
the
employee
leaves
work
it within the actual duration of his
service and lack of his maturity
which
any
allowances
or
period of service, so if the sick leave
occurred during it, the employee may
not claim for it.
@FAHR_UAE
www.fahr.gov.ae
30 Human Resources
September 2013
Issue No. (29)
United Arab Emirates, Abu Dhabi, P.O. Box – 2350, Phone : + 971 2 4036000 / Dubai, P.O. Box – 5002, Phone : +971 4 2319000
September 2013
info@fahr.gov.ae
www.youtube.com/user/FAHR2011
Human Resources 31
Issue No. (29)
Email: info@fahr.gov.ae , Twitter: @FAHR_UAE
SNAPSHOT
OF THE Issue
Mohammad Bin Zayed
... The pulse of the homeland
Despite the large number of his concerns and
heavy responsibilities, but he remained an
example of the leader who has never failed
the people of the UAE and residents in their
activities and various social events.
He HH Gen. Sheikh Mohammed bin Zayed
Al Nahyan, Crown Prince of Abu Dhabi and
Deputy Supreme Commander of the Armed
Forces, who showed the whole world the extent
of cohesion between the leadership of the UAE
and its people, when he participated with the
members of the community with different ages
and nationalities in sporting events organized
by the Yas Marina Circuit on Yas Island, which
included Sports like running, walking and
riding bicycles.
32 Human Resources
September 2013
Issue No. (29)
United Arab Emirates, Abu Dhabi, P.O. Box – 2350, Phone : + 971 2 4036000 / Dubai, P.O. Box – 5002, Phone : +971 4 2319000