Site User Guide // Content

Transcription

Cruising Yacht Club of Australia
Rolex Sydney Hobart Yacht Race
Sydney Mooloolaba Yacht Race
Sydney Gold Coast Yacht Race
Site User Guide // Content
v2.4
Prepared by:
Adrian Wiggins
Massive Interactive
User Guide
Welcome to the User Guide
The Massive Content Management System (CMS) enables Administrators, Site Managers
and Content Managers to control the content of the club and racing sites owned by CYCA.
Index
User Guide............................................................................................................................. 1
Welcome to the User Guide........................................................................................ 1
Index .......................................................................................................................... 1
Conventions used in this Manual................................................................................ 2
1
Logging in ................................................................................................................... 3
1.1 CMS Navigation ............................................................................................... 4
2
Editorial Pages ............................................................................................................ 5
2.1 Creating Editorial Pages................................................................................... 5
2.2 News stories................................................................................................... 10
2.3 Calendar......................................................................................................... 14
2.4 Homepage Features....................................................................................... 19
2.5 FAQs .............................................................................................................. 21
2.6 Footer............................................................................................................. 24
3
Editor Box reference................................................................................................. 27
3.1 Controls.......................................................................................................... 27
3.2 Editing content directly in the Editor Box ........................................................ 28
3.3 Pasting from Word to the Editor Box .............................................................. 28
3.4 Pasting HTML to the Editor Box ..................................................................... 28
3.5 Links............................................................................................................... 29
4
Gallery Reference ..................................................................................................... 32
4.1 Photographers................................................................................................ 32
4.2 Sizing and optimising images for the gallery................................................... 32
4.3 Adding an image ............................................................................................ 33
4.4 Adding images to stories ................................................................................ 36
4.5 Removing images from stories ....................................................................... 38
4.6 Sizing and optimising images in Photoshop ................................................... 39
5
FTP ............................................................................................................................. 57
5.1 Setting Up ...................................................................................................... 57
5.2 Troubleshooting.............................................................................................. 59
5.3 Uploading Files............................................................................................... 60
6
Racing Site Mode ...................................................................................................... 62
6.1 Calendar of changes ...................................................................................... 62
6.2 Site mode controls.......................................................................................... 63
6.3 Lead-up .......................................................................................................... 63
6.4 In-race ............................................................................................................ 63
6.5 Ex-race........................................................................................................... 64
7
Skeds (Streaming Audio) ......................................................................................... 66
7.1 Approach overview......................................................................................... 66
7.2 Audio capture set-up ...................................................................................... 66
7.3 Setting the Sked Times .................................................................................. 69
8
Producing On-demand Audio and Video ................................................................ 74
8.1 Setup.............................................................................................................. 74
08/04/05
© Massive Interactive – Proprietary & Confidential
Page 1 of 13
8.2
8.3
9
Creating Audio FLVs ...................................................................................... 74
Creating Video FLVs ...................................................................................... 82
Troubleshooting........................................................................................................ 90
9.1 Cache Problems............................................................................................. 90
9.2 Notifying Massive of Changes to the site or Bugs........................................... 95
Conventions used in this Manual
This manual covers a range of controls, technical and non-technical elements, site content
and management processes. Given this some conventions are used to better present the
content in this User Guide.
Buttons
Buttons and links that are to be clicked are in “Bold”. For example, click the button labelled
“Click Me”
Links are underlined, for example in “click this link”.
Text and Code
HTML code is shown in Courier. Where possible, code is shown inline in paragraphs.
Sections of code are presented in boxes.
<p>
This is a paragraph of text.
</p>
Similarly, text that appears onscreen may also be shown boxed in Arial.
This is a paragraph of text.
This is the second paragraph of text.
The following font conventions are used in this functional specification:
Italic
Used for pathnames, filenames, program names and control element values.
Serif
Used for displayed HTML content.
Constant width
Used for object, element and attribute names, parameters, statements, explicit code, quoted
data values and command lines.
Constant width italic
Used for replaceable terms such as named variables.
Bold
Used for emphasis or control labels.
(+), (-)
These are sort order attributes. + = ascending, - = descending.
8/04/2005
Page 2 of 59
1 Logging in
The Content Management System for the Cruising Yacht Club sites is secured with a
username and password.
The CMS is at http://admin.cyca.com.au
After you have logged in the screen should now look like this.
8/04/2005
Page 3 of 59
1.1 CMS Navigation
The CMS manages many parts of the CYCA and the RSHYR sites. These are accessible
through the CMS navigation on the left-hand side of the every CMS screen.
RSHYR general editorial sections.
Ex-race home page features, News and Footer for
the RSHYR site.
Stills gallery for the CYCA and RSHYR site.
Audio and video gallery for the RSHYR site.
CYCA general editorial sections.
Home page features, News, Calendar and Footer
for the CYCA site.
Yacht listing and Race Entrant controls
RSHYR race year, site mode and Sked broadcast
controls.
FAQs for CYCA and RSHYR
Access to the various sections of the admin is determined by the kind of access granted to
the user.
8/04/2005
Page 4 of 59
2 Editorial Pages
2.1 Creating Editorial Pages
1. Create and edit your content in Microsoft Word or a plain text editor.
2. Log in to the CMS
•
See Section 1 for how to login to the CMS.
3. Select the site you wish to edit from the site pull down.
•
•
The system will remember the last site you edited.
Always check this pull-down to ensure that you are editing the correct site before creating or
updating pages.
4. Click Editorial Pages
5. Click the section you wish to edit.
6. After clicking on a section the pages within that section are shown grouped and sorted
Element
Description
Page
Page label
Status
Live – the page is published in the site.
Hidden – the page is hidden and not available in the site.
Queued – the page is to be published in the future.
8/04/2005
Page 5 of 59
Expired – the page is no longer available in the site.
Publish
Date and time that the page is available in the site.
Expire
Date and time that the page is no longer available in the site.
Controls and
Actions
Show current – shows pages currently available in the site or queued
to be published in the future.
Show All – shows all pages regardless of publishing status.
Preview – preview the page.
Edit – access the update screen to make changes to this page.
Delete – delete this page.
•
Only available for third level pages.
Add child – add a child page to this page.
•
Only available for top or second level pages.
•
To add primary and secondary level pages you will need to have Massive
create navigation artwork before proceeding.
7. Click Add Child on the parent page to create your new page.
8. This will open the Edit Content screen:
8/04/2005
Page 6 of 59
9. Make the following content entries
Element
Description
Label
Label is used as the link to the page in the navigation.
•
Parent
The parent of this page.
•
Sort order
Type
•
Sort order is by sort order (ascending), then label (ascending).
•
Defaults to 100. Use increments of 10 for other sort orders.
This is used to manage the type of content the page displays.
•
8/04/2005
Do not change this setting unless you want to move the page to another
section.
Sort order for the page within its section.
•
Page title
This should be a two or three words.
This should be left as its default “Editorial”.
“Functional” is used by Massive Interactive to add in new sections with
complex functionality. Do not use this option.
The main heading for the page shown at the top of the content
area. This can be the same as the Label, or a longer version of
the Label.
Page 7 of 59
Element
Description
Body n
Body 1, 2 and 3 consists of editorial content and an image.
Image file
•
See Section 3 Editor Box Reference for information on how to use the
Editor Box.
•
See Section 4 Gallery Reference for information on how to add images to
the editorial section.
•
Use headings to break up and group content.
•
Bold the first paragraph.
•
Bold the names of people and yachts.
File name for the editorial image.
•
W
For information on selecting images please see Section 4 Gallery
Reference
Width of the image.
•
H
Height of the image.
•
Alt
Set automatically.
Set automatically.
Alt tag for the editorial image.
This is the text that appears while a user is mousing over the
image.
Caption
Photographer
•
Set automatically.
•
Should be updated to suit the context.
The text that his shown underneath the image.
•
Set automatically.
•
The name of the photographer.
•
Set automatically.
Body 2
As for Body 1, with controls to show a smaller second image.
Body 3
As for Body 1, with controls to show a smaller third image.
Calendar
Selects a calendar category to show events between Body 2
and Body 3.
•
Venue
Selects a calendar venue to show events between Body 2 and
Body 3.
•
Keywords
It is highly recommended that keywords related to the content on this page
be set in this element.
Internet description assists users to find this page on search
engines like Google and Altavista.
•
•
8/04/2005
See Section 2.3 Calendar Entries for more information.
Internet keywords assist users to find this page on search
engines like Altavista.
•
Description
It is highly recommended that description related to the content on this page
be set in this element.
Use the first paragraph of editorial content, or create a new description.
Page 8 of 59
Element
Description
Related Sites
Clicking Related Sites adds a linked record for displaying a
related link at the bottom of the content area.
Related Yachts
Clicking Related Yachts adds a linked record for entering a
related yacht.
•
On the CYCA site current member yachts are listed.
•
On the race site race entrant yachts for the current race year are listed.
Override
Controls whether the page is published in the site regardless of
its publish and expire dates.
Publish
The calendar date time that the page is available in the site.
•
Expires
The calendar date time that the page is no longer available in
the site.
•
Members only
Expiry date may be set to a duration, an explicit date time, or to not expire.
In the CYCA site only this controls whether the user needs to be
a logged in member to access the page.
•
Update log
For complicated pages it is recommended the publish date be set to a date
in the future until the page has been completed.
If this is set to True the user will be redirected to the login page if they are
not logged in.
An area for making notes on changes to the page.
10. Click save.
•
The page is not stored until you click save.
11. Preview the page to confirm that it is correctly formatted.
8/04/2005
Page 9 of 59
2.2 News stories
2.2.1 Creating and Editing News Stories
3. See Section 1 for how to login to the CMS.
•
•
updating pages.
5. Click News Articles
6. All News Articles are shown grouped and sorted
Element
Description
Page
Page label
Status
Publish
8/04/2005
Page 10 of 59
Sort
Sort order for the page within this section (defaults to 100)
Expire
Controls and
Actions
Add News – add a new page to this section
•
7. Click Add News to create a new page in this section
8. This will open the Edit Content screen:
8/04/2005
Page 11 of 59
8/04/2005
Page 12 of 59
Element
Description
Headline
Headline is used as the link to the page in the navigation on the
Home Page and News section
•
Choose site
This should be a phrase or short sentence
Choose which sites the news story will appear on
•
Do not change this setting unless you want to move the page to another
site.
On tile
Shown on the homepage news tile.
Priority
This controls the priority of a story and how long it has a hot
priority.
Use this when you have a story that you want to stay at the top
of the news listings for a period of time.
Note – use hot sparingly – its effectiveness is dependent on it
being used with one or two stories at a time.
Body n
Body 1, 2 and 3 consists of editorial content and an image.
•
See Section 3 Editor Box Reference for information on how to use the
Editor Box.
•
See Section 4 Gallery Reference for information on how to add images to
the editorial section.
•
•
•
Image folder
Folder name for the editorial image
Image file
•
W
Reference
Width of the image.
•
H
•
Alt
Set automatically.
Set automatically.
image.
Caption
Credit
8/04/2005
•
Set automatically.
•
The text that is shown underneath the image.
•
Set automatically.
•
Page 13 of 59
Element
Description
•
Set automatically.
Change File
Update editorial image
Body 2
As for Body 1, with controls to show a smaller second image.
Body 3
As for Body 1, with controls to show a smaller third image.
Calendar
Selects a calendar category to show events between Body 2
and Body 3.
•
Short Leader
Up to 500 chars of text which will appear on the news tile
Long Leader
Up to 1000 chars of text which will appear in News Section
Related Yachts
related yacht.
•
•
Override
Publish
•
Expires
the site.
•
Save
For complicated pages it is recommended the publish date be set to a date
in the future until the page has been completed.
Save changes to page
13. Click save.

14. Preview the page to confirm that it is correctly formatted.
15. To edit an existing page, choose the Edit control and make changes as above to the
Editor Box
2.3 Calendar
2.3.1 Creating and editing events on the Calendar

2. Select CYCA from the site pull down. The calendar is available in the CYCA site only
3. After clicking on Calendar all the events are shown grouped and sorted.
8/04/2005
Page 14 of 59
Element
Description
Event
Name of the Event
Start / End
Date of Event and start and end times
Category
Select Category for the Event
Venue
Select Venue for the Event
Controls and
Actions
Add Event – add a new event to this section
Manage Categories – view list of categories and add or edit categories
Manage Venues – view list of venues and add or edit categories
Show current – shows events currently available in the site or queued
Show All – shows all events regardless of publishing status.
Edit – access the update screen to make changes to this event.
Delete – delete this event.
16. Click Add Event to create a new event in this section
17. This will open the Insert Event Screen
8/04/2005
Page 15 of 59
8/04/2005
Page 16 of 59
Element
Description
Event Name
Event name is used as the title and the link in the navigation
On Homepage
Select whether this event will appear on Home Page
On Calendar
Page
Select whether this event will appear on the Calendar Page
Category
Select from pull down the category the event belongs to
Venue
Select from pull down the venue the event will be held in
Short Leader
Up to 500 chars of text to describe the Event (optional)
Links to
Creates links from the Event name
•
Either to another page in the site, for example a news page, or
•
To another site - useful if the event is being held by another organisation
•
Event Text
8/04/2005
Select open in a new window to keep CYCA site active when link is to
another organisation’s website
Event Text consists of editorial content
•
See Section 3 Editor Box Reference for information on how to use the Editor
Box.
•
See Section 4 Gallery Reference for information on how to add images to the
editorial section.
•
•
Page 17 of 59
Element
Description
•
Image folder
Image file
•
W
For information on selecting images please see Section 4 Gallery Reference
Width of the image.
•
H
Set automatically.
•
Alt
Set automatically.
image.
Caption
Photographer
•
Set automatically.
•
The text that is shown underneath the image.
•
Set automatically.
•
•
Set automatically.
Change File
Override
Start / End
•
The calendar date and time that the event will start and end
Date / Time
Save
19. Click save.
•
20. Check that the Event is correctly formatted by going to
<http://www.cyca.com.au/calendar.asp?key=796>
21. To edit an existing Event, choose the Edit control and make changes as above to the
Editor Box
8/04/2005
Page 18 of 59
2.4 Homepage Features
Homepage features are short leaders shown on the club site and the race sites in ex-race
mode.
•
4.
•
•
updating pages.
5. Click Homepage Features
6. The Homepage Features are shown grouped and sorted
Element
Description
Label
Page label
Page or Link
Page within site, or link out of site from the Page label
Status
Publish
Expire
Sort
8/04/2005
Page 19 of 59
Controls and
Actions
•
Add Feature – add a new feature.
22. Click Add Feature to create a new feature in this section
23. This will open the Add Feature page
Element
Description
Headline
Headline is used as the title and the link in the navigation
•
Type
8/04/2005
This should be a phrase or short sentence
Select whether this Feature will be Primary or Secondary on the
Homepage
Page 20 of 59
Element
Description
Priority
Give the page a priority
Leader
Up to 500 chars of text
Image folder
Image file
•
W
For information on selecting images please see Section 4 Gallery Reference
Width of the image.
•
H
Set automatically.
•
Alt
Set automatically.
image.
•
Set automatically.
•
Change File
Links to
Creates links from the Homepage Features
•
Either to another page in the site, for example a news page, or
•
To another site - useful if the event is being held by another organisation
Override
Publish
•
Expires
For complicated pages it is recommended the publish date be set to a date in
the future until the page has been completed.
The calendar date time that the page is no longer available in the
site.
Save
25. Click save.
•
26. Preview the page to check it is correctly formatted.
27. To edit an existing Homepage Feature, choose the Edit control and make changes as
above to the Editor Box.
2.5 FAQs
8/04/2005
Page 21 of 59
Frequently asked questions provide information about common problems and questions
visitors to the site may have.
•
3. Click FAQs
4. The FAQs are shown grouped and sorted
Element
Description
Category
Category of FAQ
Question
Question of about 10 words – provides link to information/answer
Site/s
Sites that the question and answer appear on
Sort Order
Controls and
Actions
•
Add FAQ – add a new FAQ.
Manage Categories – add or edit FAQ categories
5. Click Add FAQ to add a new FAQ to the list
8/04/2005
Page 22 of 59
Element
Description
FAQ Category
Choose which category the FAQ belongs to from the pull down
Site
Select which site/s the FAQ will appear on
Question
The question – a max of 500 chars. This will provide the link to
the answer
Answer
The Answer Text – a max of 5000 chars - consists of editorial
content
8/04/2005
•
See Section 3 Editor Box Reference for information on how to use the Editor
Box.
•
See Section 4 Gallery Reference for information on how to add images to the
editorial section.
•
•
Page 23 of 59
Element
Description
Sort
Sort order for the question within its category.
Save
7. Click save.
•
8. To edit an existing FAQ, choose the Edit control and make changes as above to the
Editor Box
2.6 Footer
•
1.
•
•
updating pages.
3. Click Footer
4. The Footers are shown grouped and sorted
Element
Level
Description
Level of Footer
•
Level 1 is above
•
Level 2 is below
Label
Name of footer
Page or Link
Link to page within site
Status
8/04/2005
Page 24 of 59
Publish
For complicated pages it is recommended the publish date be set to a date in the
future until the page has been completed.
Expire
site.
Sort
Sort order for the footer as it appears on the page
Controls and
Actions
Add Footer – add a new Footer.
5. Click Add Footer to add a new footer
6. The Add Footer page will appear
Element
Description
Label
Name for the footer – usually one word – this will provide a link in
the navigation
URL
Link to page within site
Level
Select which level to choose position on at bottom of each page
Sort
Sort order for the footer amongst the other footers
Save
8/04/2005
Page 25 of 59
8. Click save.
•
9. To edit an existing Footer, choose the Edit control and make changes as above to the
Editor Box
8/04/2005
Page 26 of 59
3 Editor Box reference
Each Body section of the site has a related editor box for managing content in the body area.
The editor box is used to enter and format text and to set inline links.
The editor box is set up to allow you to enter content in the following ways:
•
Directly entering by typing into the editor box.
•
Copying and pasting from MS Word.
•
Pasting in HTML code.
Note this approach is recommended for programmers and Massive use only.
These approaches are covered in more detail below.
3.1 Controls
Name
Text format
Control
Usage
This pull-down enables the setting of heading styles
and normal body text.
Default is normal.
Bold
Bold text
Italic
Italic text
Underline
Underline text
Ordered list
Creates a numbered list.
Start your list on a new line.
Unordered list
Creates a bulleted list.
Start your list on a new line.
Cut
Cut the selected content to the clipboard.
Copy
Copy the selected content to the clipboard.
Paste
Paste content on the clipboard into the editor box at
the insertion point.
8/04/2005
Page 27 of 59
Name
Control
Usage
Undo
Undo the last change.
Redo
Redo the last change.
Internal link
Use to set a link within the site from the body of the
content.
Also use for mailto links.
External link
Used to set a link to an external site. The new site will
open in a new window.
HTML mode
Toggles the editor into HTML mode.
This is an expert option.
3.2 Editing content directly in the Editor Box
1. Tab or click into the editor box and start entering content directly.
•
Press ENTER for a new paragraph.
•
Press SHIFT-ENTER for a new line
3.3 Pasting from Word to the Editor Box
1. Select the content from MS Word, or an email, that you want to put into the editor box
and copy to the clipboard.
2. Paste the content using CTRL-V or the
button.
3. All formatting should have been stripped from the content – ie if it was in Times in the
Word document, it should now be in the correct font format for the site.
•
Lists will need to have the list style reapplied in the editor box.
•
Do not paste in table content from Word. Please contact Massive to discuss entering tabulated
content.
3.4 Pasting HTML to the Editor Box
Use this option only for special circumstances.
1. Edit and refine your HTML in an external editor.
2. To paste in HTML toggle the mode button
•
.
Make sure you toggle the mode before pasting.
3. Paste in the HTML.
4. Detoggle the mode button to see the HTML rendered in the editor box.
•
8/04/2005
Javascript, CSS and forms and other HTML elements may not work.
Page 28 of 59
3.5 Links
There are several kinds of links that are set in the editor box.
•
Internal links – links within the site
•
External links – links to other sites or HTML files
•
Downloadable documents – links to PDFs
•
Email addresses – links to email addresses
Internal links
An internal link is a link within the site.
1. In a browser navigate to the page or site that you want to link to, or copy the URL to
your clipboard from an email or other source.
2. Select the text in the editor box that you want to make into a link.
3. Click the internal link button
4. The hyperlink dialog will pop open:
5. Paste in the URL of the site, including http.
6. Click OK
7. After saving the page, check the URL on the front-end.
Downloadable documents
1. Create the PDF or HTML document to be downloaded.
•
PDF is the preferred format for all documents other than documents that need to be updated by the
end-used – eg a Word form
•
The ideal filesize is 200kb for a PDF. An upper limit of 1MB is the maximum acceptable. Please
contact Massive for advice on optimising larger documents.
•
Filenames should include the name of the so that the user later knows where the document
originated. The filename should also reflect the content of the document. An example might be
RSHYR_2003_NOR.pdf for the RSHYR 2003 notice of race.
•
Downloadable document filenames should have no spaces. Use underscores to denote spaces.
2. Upload the documents to the appropriate downloads directory.
•
See the separate section of this document for putting documents onto the server via FTP.
3. Downloadable documents are stored in the /sysfile/downloads/ directory for your site.
4. Create the URL for the document by appending the document name to the download
path for the appropriate site.
•
8/04/2005
For the document RSHYR_2003_NOR.pdf to be downloaded from the RSHYR site, FTP the file to
rolexsydneyhobart.com/sysfile/downloads/
Page 29 of 59
•
The URL for this document will be http:// plus the filepath rolexsydneyhobart.com/sysfile/downloads/
plus the filename RSHYR_2003_NOR.pdf:
http://rolexsydneyhobart.com/sysfile/downloads/RSHYR_2003_NOR.pdf
5. Click the external link button
6. Paste in the URL.
7. Click OK.
Email addresses
Email links can be entered automatically by pasting or typing the email address directly into
the editor box.
1. If you would like to make someone’s name a link to an email address, select the
name and click the internal link button.
2. Select mailto: in the type pulldown
3. Enter the email address after mailto: in the URL field: mailto:adrian@massive.com.au
4. Click OK.
External links
1. In a browser navigate to the page or site that you want to link to, or copy the URL to
your clipboard from an email or other source.
2. Select the text in the editor box that you want to make into a link.
•
Do not apply any other text styling to the link – such as bold, italic or underline – this will break the
external link setting.
3. Click the external link button
8/04/2005
Page 30 of 59
4. Paste in the URL, including http.
5. Click OK.
8/04/2005
Page 31 of 59
4 Gallery Reference
Each of the sites has a photo gallery that shows the latest images added to the system. When
images are added they can be toggled to appear in any or all of the sites. It is also possible to
add a image to the system without publishing it in any of the site galleries.
The gallery admin is also used to manage images for editorial purposes and for adding
images to stories.
Steps to add images to the system are:
1. Adding the photographer to the system.

This is an optional first step.
2. Sizing and optimising the images.
3. Transferring the images to the server
4. Adding the images in the gallery admin
4.1 Photographers
Setting up a photographer in the system enables pictures to be attributed to a photographer
when they are added to a story and in the gallery.
It also adds a directory to the /sysfiles/images/ directory to store the images from a
photographer. Note that it is not necessary to put pictures from a particular photographer in
their own directory.
4.1.1 Adding photographers
4.2 Sizing and optimising images for the gallery
1. Size and optimise the set of crops of the original image.
•
See Section 4.4 Sizing and optimising images in Photoshop for more details.
The image sizes used in the site are:
Image type
Sizing
Usage
Size
WxH
Gallery
News
Article
Yacht Profile
Thumb
Thumbnail for the gallery. Note: should
not be used as the thumb for news,
audio or video.
Gallery
Gallery
145 x 94
Full
Full size
258 x 386
or
478 x 370
47 x 34
Portrait
47 x 70
Landscape
89 x 59
Small
122 x 134
Large
176 x 192
Small
102 x 144
Large
146 x 206
2. FTP the images to the appropriate directory.
Directories in the site are based on race and year.
8/04/2005
Page 32 of 59
•
See Section 5 FTP for more details.
4.3 Adding an image
1. Add the photographer. See above.
2. Prepare the image that you wish to add. See above.
3. Select the site you wish to add the image to:
•
•
updating pages.
4. Click Stills to open the gallery browser pop-up.
5. Click Add Item. This will open the gallery image detail screen.
8/04/2005
Page 33 of 59
8/04/2005
Page 34 of 59
Element
Description
Title
Title for the image
Caption
Short editorial caption for the image – shown in the gallery popup. Should be different to the title of the image.
Alt tag
Alt tag for the image. Optional. Recommend that image title is
used here.
Year
Year of the image. Used to associate race images with race
years.
Sort Order
Sort order is used to keep selected images at the top of the list
until they expire.
Photographer
The name of the photographer. Use of the pull-down is
recommended for photographers who have supplied more than
one image or have a website.
Show on site
Checkboxes for publishing the image. The image will be
published in the gallery of the current race year of each race site.
Folder
Folder that the image is stored in.
File prefix
File prefix for the image.
Gallery sizes
There are nine image usages that can be set in the gallery. Each
8/04/2005
Page 35 of 59
Element
Description
usage has one size, with the exception of gallery full which has
two optional sizes.
See Section 4.2 Sizing and optimising for more information on
image sizes.
Gallery
Thumb
Gallery
Full
News
Portrait
Landscape
Article
Small
Large
Yacht Profile
Small
Large
To set a particular usage simply click the Use file prefix
checkbox.
For the full-size usage select the image size using the radio
buttons.
Related Yachts
Override
Publish
related yacht.
•
•
•
Expires
site.
•
Save
For complicated pages it is recommended the publish date be set to a date in
the future until the page has been completed.
6. Set all image sizes that you have created when you sized and optimised the image.
7. Click Save

The image is now published in the selected site galleries and is available to be added to news stories.
4.4 Adding images to stories
1. Navigate to a story that you wish to add an image to.
2. Click Change File to the right of the editor box.
8/04/2005
Page 36 of 59
3. Click Choose from existing images in the pop-up
4. Use the keyword, year and photographer search fields to look for an image for your story.
5. The search will return a list of matching images.

A preview of the image is shown on the left side

Previews of alternate image sizes are also available.
6. Click Use for the image that you want to place in your story.

This will add the image to the story.

For the first body area in your story use the 176 x 192 size, for the second and third body text areas use
the 122 x 135 size.
8/04/2005
Page 37 of 59
7. Add the images for the body 2 and body 3 text areas.
8. Click save to schedule the story for publishing.

See and Section 2.1 Editorial Pages and Section 2.2 News Stories for details on how to edit stories.
4.5 Removing images from stories
1. Access the story in the CMS that you wish to remove the image from.
2. Set all the image attribute fields to null by deleting all of the image details:

Folder

File

Size

Alt

Caption

Credit
3. Save the story

Note: this does not delete the image from the gallery.
8/04/2005
Page 38 of 59
4.6 Sizing and optimising images in Photoshop
4.6.1 Setting up
1. Install Photoshop
2. Create the following directories:
•
c:/temp
•
../desktop/site
•
../desktop/site/images
•
../desktop/site/images/scripts
3. Create shortcuts to the following in ../desktop/site
•
Photoshop
•
c:/temp/
4.6.2 Images sizes
The image sizes used in the site are:
Image type
Sizing
Usage
Size
WxH
Gallery
News
Article
Yacht Profile
Thumb
Thumbnail for the gallery. Note: should
not be used as the thumb for news,
audio or video.
Gallery
Gallery
145 x 94
Full
Full size
258 x 386
or
478 x 370
47 x 34
Portrait
47 x 70
Landscape
89 x 59
Small
122 x 134
Large
176 x 192
Small
102 x 144
Large
146 x 206
4.6.3 Sizing Images using Actions
Loading Actions
1. Open Photoshop
2. Click on the Actions tab of the History/Actions palette.
8/04/2005
Page 39 of 59
3. Click the right arrow
4. Select Load Actions
5. Open the Action file.
•
8/04/2005
Use the latest version available.
Page 40 of 59
8/04/2005
Page 41 of 59
6. The Actions palette should look like this:
7. Select Button Mode
8/04/2005
Page 42 of 59
8. The Actions palette should look like this:
9. Create a directory C:/TEMP.
•
When images are sized they will initially be saved into this directory.
10. Create a shortcut in that directory to the root of your shared image directory.
8/04/2005
Page 43 of 59
Running the Actions
1. Select and drag the images that are to be resized onto the Photoshop icon
2. Each of the images will open in Photoshop.
•
The original images must be at least 500 x 500 px in size.
•
Original images should be no larger than 1024 x 1024 px in size.
3. Run the set of required Actions for each image.
•
Each Action will create a set of crops for the original image.
•
Determine which is the best crop for the main gallery sized image – portrait or landscape, and
run only one of the gallery scripts.
•
Yacht profile is only required if this is the image that will be used for the yacht profile in the site.
Do not create yacht profile images if you already have these for the yacht in question.
4. The Action will pause while you select the area and size of each crop.
•
8/04/2005
If you cannot see the full crop rectangle, zoom out using CTRL-minus until you can see the crop
rectangle.
Page 44 of 59
5. The Action will pause while you select the area and size of each crop.
•
Size and drag the crop rectangle to select a newsworthy crop. In the example below the more
newsworthy crop of Assa Abloy is that of the crew including the bow, as opposed to the default
crop of the stern.
•
If you cannot see the full crop rectangle, zoom out using CTRL-minus until you can see the crop
rectangle.
6. Double-click in marquee area.
7. The image will resize and the Optimisation dialog will open.
8. Check the quality of the cropped image on the right.
•
8/04/2005
If the quality is poor, select JPEG High as the optimisation setting.
Page 45 of 59
9. Click OK.
10. This will open the save dialog.
11. Overwrite the prefix name with a prefix that describes the image and add a sequence
number for the image. In this example use assa_01.
12. Select the prefix and press CTRL-C to copy it to the clipboard.
13. Click Save.
14. For each image size paste the filename prefix over name.
8/04/2005
Page 46 of 59
4.6.4 Setting Levels
•
Use Levels to improve images with poor contrast.
•
Press CTRL-L.
8/04/2005
Page 47 of 59
•
Drag the top black arrow slider to the right.
•
This will darken and increase the contrast.
8/04/2005
Page 48 of 59
•
If the image is overall too dark, slide the bottom black arrow to the right.
•
Click OK to finalise.
8/04/2005
Page 49 of 59
4.6.5 Sizing Images manually
Alternatively the image may need to be sized manually for special sizes not in the actions.
Open the image
1. Start Photoshop.
2. Open the image.
3. Zoom to full-screen or 100%, whichever is smaller.
Select the crop tool
4. Left click the marquee tool
•
This will display the marquee options.
8/04/2005
Page 50 of 59
8/04/2005
Page 51 of 59
5. Select the crop tool
•
Your tool panel should look like this.
Set target size
6. Navigate to window > show options
7. Set the image size width and height
8. Set the resolution to 72 dpi.
Crop the image
9. Select the crop
10. Place the crop tool at the top left of the crop
11. Click and hold left mouse button and drag down to the right.
8/04/2005
Page 52 of 59
12. Double-click in marquee area.
•
Image will resize.
8/04/2005
Page 53 of 59
Optimise
13. Press CTRL-ALT-SHIFT-S
14. Select 2-up.
8/04/2005
Page 54 of 59
15. Select JPEG High in Settings.
16. Check JPEG size on right window.
17. Click OK
Save
18. Name file according to convention of appending _WxH to filename.
Revert to Original
19. Click History
20. Click Open
•
Reverts to original image.
8/04/2005
Page 55 of 59
8/04/2005
Page 56 of 59
5 FTP
File Transfer Protocol (FTP), a standard Internet protocol, is the simplest way to exchange
files between computers on the Internet
Massive recommends Leech FTP, a commonly-used FTP program.1
5.1 Setting Up
This section describes basic set-up and simple troubleshooting for Leech FTP.
Step 1. Install
1. Download Leech FTP from http://stud.fh-heilbronn.de/~jdebis/leechftp/downloads.html
2. Install Leech on your local drive.
Step 2. Configure
3. Click
to open the bookmark controls.
4. Right click in the left panel to create a folder.
5. Create folders for each CYCA site.
6. Right click in the right panel to create an FTP bookmark.
1
Note: This reference is based on Leech v1.3, build 1.3.1.207. This section does not aim to be a comprehensive
reference for either Leech or FTP in general. For more information on FTP please see:
http://searchnetworking.techtarget.com/sDefinition/0,,sid7_gci213976,00.html
8/04/2005
Page 57 of 59
7. Enter the Login information for the remote directory you wish to create an FTP bookmark
for.
8. You will need to enter the following details:
•
base URL of the server – always use bne449d.server-web.com
•
port – always use 21
•
username – your username
Note: Each user should have a personal username and password. Please contact Massive to set up a
username and password for each new user.
•
password – your password
•
You can also specify a local drive to access site assets. .
9. Set your default local drive in advanced settings.
8/04/2005
Page 58 of 59
10. Click Save.
Step 3. Check you can connect
11. Double-click your bookmark to connect.
12. To disconnect click
.
5.2 Troubleshooting
The following table addresses a few common FTP problems. It is not intended to be a
comprehensive referece.
Problem
Message
Solution
Can’t connect
! Invalid username or password for
www.business.nsw.gov.au
Check and re-enter username and
password
! Socket Error: no DNS entry
Check and re-enter site URL
8/04/2005
Page 59 of 59
5.3 Uploading Files
In the example below we are uploading a downloadable pdf RegionalFirst15.pdf to
/sysfile/download
Step 1. Connect
1. Open Leech FTP and connect to www.rolexsydneyhobart.com
Step 2. Select source and target directories
1. Navigate to the local directory containing the file in the local drive panel.
2. Navigate to the destination directory in the server panel
Step 3. Select the file to upload
3. Select the file to upload in the local drive panel.
4. Click
•
to upload to sysfile/download
Progress is shown in the Threads panel on the left:
8/04/2005
Page 60 of 59
Step 4. Refresh the server panel
5. When the upload is completed the server panel needs refreshing.
6. To refresh click
•
You should now be able to see your uploaded file on the server.
Step 5. Set the URL on the editor box
7. The URL of the file is http://rolexsydneyhobart.com/sysfile/download/RegionalFirst15.pdf.
Use this as the URL for the selected download link in the editor box.
8/04/2005
Page 61 of 59
6 Racing Site Mode
6.1 Calendar of changes
The site goes through five modes:
•
Lead-up
The site goes into a more active stance. Race entrants are listed in the site. News
stories are published more frequently.
•
Pre-race
•
Race started
From race start.
•
Race finished
From race finish.
•
Post-race
The site is in ex-race mode from the 1st of February to 31st October.
The various automatic and manual changes in the site are listed in the table below. Manual
changes are detailed in the following sections.
Mode
Change date
Changes
Lead-up
1st
November
Automatic changes
Ex-race home page.
Manual changes
The Yachts is changed from editorial to functional page yachts.asp.
Stills, Audio and video gallery pages and published.
News title graphics are changed to “Breaking News”.
Content changes
Editorial in site starts to become more race-oriented.
Frequency of news increases (content).
In-race
Pre-race
midDecember
Automatic changes
In-race home page.
Clock counts up from race.start_datetime.
In-race
Race started
In-race
Race finished
Ex-race
th
26
December
early
January
Automatic changes
Race clock stopped at finish elapsed time.
Automatic changes
Ex-race home page.
Clock counts down to 13:00 26/12 of current calendar
year.
Manual changes
The Yachts is changed from functional to editorial page.
Stills, Audio and Video pages are expired.
8/04/2005
Page 62 of 59
Mode
Change date
Changes
Audio and Video stories are expired.
News title graphics are changed to “News Archive”.
Content changes
6.2 Site mode controls
Click “Site Mode” on the lower left of the CMS navigation.
You should see this screen:
6.3 In-race
Starting the race
Just before the race starts change Stage from Pre-race to Race running
8/04/2005
Page 63 of 59
Click
You can check that this change has been effected by looking at the homepage. You should
see the leader winner tile and the sked promotion.
Note: There is a 30 second delay on the update propagating through to the front-end of the site. This means you
may need to refresh the homepage several times to see the change.
Changing the start time
The start time is set in this control:
Select the new start-time
Click
6.4 Ex-race
Hosting changes
•
Give 30 days notice to shutdown load-balanced webservers, media server.
•
Shutdown database server and move to web-server.
8/04/2005
Page 64 of 59
Gallery changes
•
Expire Stills, Audio and Video subsections.
•
Expire Audio and Video stories.
•
Change The Yachts to editorial type page. Suggested wording:
Entrants in the next Rolex Sydney Hobart Yacht Race will be listed on this
page from mid-November.
8/04/2005
Page 65 of 59
7 Skeds (Streaming Audio)
Skeds are played out via streaming audio from the site during the race.
7.1 Approach overview
Skeds are captured in the RYCT radio room using a client Flash application in a web browser
on a PC with audio in from the radio console. The Flash application streams the audio to the
Flash MX Communications Server hosted at WebCentral. Users connect to this server to
receive the audio stream via Flash player application.
In order to do this a dedicated Sked capture PC needs to be set-up in the race management
room of the RYCT.
The system requires several steps of set-up and testing.
7.2 Audio capture set-up
The following process, while lengthy and specific, is designed to ensure smooth
trouble-free set-up of the sked capture. If any of the following steps are skipped or not
followed to the letter, there will be problems with the sked set-up.
Machine set-up
1. Set up the Sked capture machine in the Race Management room at the RYCT.
•
•
•
Bill of materials:

Desktop PC: P3, 1GHz, 256MB RAM, CD-ROM, 1024 x 768 screen, sound card with
line-in female mini-jack connector.

Microphone

Speakers

RCA-to-minijack adaptor

RCA leads to reach from radio room to race management room

Gaffer tape to tape down leads and secure all connections
Machine set-up

Create login for race managers to access this PC – should be an administrator level of
access to allow installation of software if need be.

Machine should also allow remote access for Massive from the ip range 203.62.157
Software installed

Internet Explorer 6.0.26 plus

Flash Player 6.0+

iTunes – this will enable Massive to create a sound output to the speakers test the
microphone. Rip a CD. Something listenable please.
2. Tape name of PC to top of monitor: “Sked PC”
•
This is so when talking to volunteers on the phone at 2am I can say “go to the sked PC” and be sure
they know which one I’m talking about.
3. This machine needs to be connected to the internet over a 256 kbps connection
through the RYCT LAN – see below.
Network set-up
4. Set up the LAN in the race management room at RYCT.
5. Open ports 20, 21, 80, 1935 and 3389 on the firewall for this PC.
•
8/04/2005
Remote administrator access to the Sked machine should be enabled on the firewall for Massive
on the ip range 203.62.157.
Page 66 of 59
Audio connection set-up
6. Connect radio console audio-out to PC microphone audio-in on the Sked PC via RCA
leads and RCA-to-minijack adaptor.
7. Set sound-card control panel of the Sked PC to receive audio input from the
microphone audio in jack.
8. Test audio from radio console can be recorded and played back using Windows
Sound Recorder.
•
Start Menu > Programs > Accessories > Entertainment > Sound Recorder.
Test Flash MX Communications Server set-up
9. Set-up an MP3 player application like iTunes on the PC. Record a music CD to the
iTunes library.
•
Choose a CD that won’t get on people’s nerves when listened to for a long time.
10. Start playing the CD on repeating loop with a decent audio level out of the speakers..
11. Plug in the microphone and point it at the speakers.
12. Open a web browser and enter the following URL
http://admin.cyca.com.au/sked_broadcast.asp
•
During the race you will need to login to the CMS and access the sked panel from there.
13. You will see the audio capture application:
•
Note 8 kHz refers to the quality of the compression. The higher the number the lower the compression
rate and the better the audio quality. Low compression is good, because it means low traffic charges.
14. Click
8/04/2005
Page 67 of 59
15. If this is the first time you have started the stream in this window, you should see the
following dialog box:
16. Click
17. The button will change to
The streaming is now running.
18. At this point call Adrian Wiggins (Massive Interactive) on 0412 469 309 to confirm
set-up.
19. Open a web browser on a different machine with speakers log in to the CMS, set the
race to Sydney Hobart, click Skeds and click Check Sked Stream.
20. Click
You should hear the stream playing-out on the speakers of your machine.
8/04/2005
Page 68 of 59
7.3 Setting the Sked Times
Setting up a sked time
1. Click Skeds on the lower left of the CMS navigation.
2. You should see the list of sked times.
•
Shown here are two skeds that have been set-up.
3. Click Add Sked to add a new sked time.
4. A filename is unnecessary – enter a dash.
5. Set the start time. Click Save.
Pre-sked audio checks
6. 30 minutes before the sked is to commence login to the CMS and navigate to Skeds.
7. Ensure there is audio-in to the PC from the radio console. If necessary tune the radio
console to ABC radio 936 kHz.
8.
Log in to the CMS, set the race to Sydney Hobart, click Skeds and click Broadcast
•
8/04/2005
You will see the audio capture application:
Page 69 of 59
•
Note 8 kHz refers to the quality of the compression. The higher the number the lower the compression
rate and the better the audio quality. Low compression is good, because it means low traffic charges.
9. Click
8/04/2005
Page 70 of 59
10. If this is the first time you have started the stream in this window, you should see the
following dialog box:
11. Click
12. The button will change to
The streaming is now running.
13. Open a web browser on a different machine with speakers log in to the CMS, set the
race to Sydney Hobart, click Skeds and click Check Sked Stream.
14. Click
You should hear the stream playing-out on the speakers of your machine.
15. Once you are satisfied with the audio levels click
8/04/2005
Page 71 of 59
Starting the sked
16. At the hour of the sked check that the radio console is still connected to the PC.
17. On the hour of the sked follow step 8 above.
18. 1 minute before the sked follow steps 9 to 14 above.
•
This is to ensure that the sked audio stream is available when the sked players are accessed by
users.
•
Note: steps 10 and 11 may not be required due to earlier test.
Monitoring the sked
19. While the sked is running monitor the audio-in to ensure that only exchanges
acceptable for broadcast are streamed out.
What happens on the front end?
20. Until race time 0:14:00:00 (27/12 3:00), the homepage tile promoting the sked will
look like this:
21. At the time of the sked, the tile will change to “Sked now on” and become a link to the
sked player:
22. Check the quality of the audio coming through for volume and white noise. If the
quality is poor change the kHz setting to 11 or 22.
•
There is no need to stop and start the stream to do this and it should have a near immediate effect.
Stopping the sked
23. In the case of either an emergency or a normal stop to the sked streaming simply
click
24. In the Skeds listing click End Now for the currently scheduled sked.
8/04/2005
Page 72 of 59
25. Follow steps 3 to 5 above to set-up the next sked time.
8/04/2005
Page 73 of 59
8 Producing On-demand Audio and Video
8.1 Setup
1. Create the following directories for working with your various files:
•
site/media
•
site/media/DVFs
•
site/media/WAVs
•
site/media/FLVs
•
site/media/video
2. Install Sony Digital Voice Editor Software
3. Install Sorenson Squeeze
•
Create a shortcut to Sorenson Squeeze in the /media/WAVs and /media/video directories
4. Install Leech FTP
•
See Section 7 Leech FTP for more details
8.2 Creating Audio FLVs
Import from the Sony IC Recorder
1. Open the .DVF in Sony Voice Editor
2. Right-click filename to be converted.
3. Select Convert File Format
8/04/2005
Page 74 of 59
4. Save the file in the format “WAV Files (44kHz 16bit Stereo)” with a short meaningful
filename under /WAVs
Convert .WAV to .FLV
5. In the /WAVs directory drag and drop the .WAV file onto Sorenson Squeeze
8/04/2005
Page 75 of 59
First run only
6. For the first file that you process on a machine you should also set the default output
directory and compression settings.
7. Select /FLVs
8. Click OK
9. Tick Remember Output Folder
10. Set the default compression filter settings for Modem
8/04/2005
Page 76 of 59
11. Make the following settings for audio on Modem:
•
Toggle Audio Output: Fraunhofer MP3
•
Data Rate: 8 Kilobits/Sec
•
Sample Rate: 22.050 kHz
•
Channels: Mono
•
Untoggle Video Output
Output files
12. Toggle Flash .FLV button only.
13. Toggle Modem quality button
(first blue striped button on the left).
14. You should now see your output files:
15. Click Squeeze It
16. You have now optimised and converted your file to .FLV saved into the
/media/audio/FLVs directory
17. Leave Sorenson Squeeze open in case you need to change the optimisation settings.
FTP to server
18. FTP the file up to the server.
•
To be advised
19. Test the file with the following URL. Replace streamSource=filename with the name
of the file minus its file extension.
8/04/2005
Page 77 of 59
Set-up an audio story in the CMS
20. Login to the CMS
21. Navigate to the site, race and race year that you wish to add the audio story to.
22. Click Audio
23. You should see the audio listing
8/04/2005
Page 78 of 59
24. Click Add Audio
Element
Description
Headline
Label is used as the link to the page in the navigation.
•
On tile
Sets whether the story is promoted on the homepage tile.
Priority
The priority is the overall sort order of the story.
8/04/2005
Page 79 of 59
Element
Description
•
File name
The filename stem of the audio file.
•
•
Length
Stories are ordered by their priority then in descending order of publication
date.
Note for a filename Neville_Crichton_Modem.flv output from Sorenson
squeeze, set only “Neville_Crichton” in the filename.
The player will append the connection speed.
The length of the clip.
•
Thumb
Used to control the progress slider on the player.
•
Reference
Full
Full size image for display on the pop-up audio player.
Directory
Directory of the image. In this case it is the name of the
photographer.
•
W
Set automatically.
Width of the image.
•
H
Set automatically.
•
Alt
Set automatically.
image.
•
Set automatically.
•
Short Leader
Short leader for the story, published under the headline on the
tile.
Long Leader
Long leader for the story – this is shown on the player pop-up.
Override
Publish
Expires
the site.
•
25. Click Save.
•
The story is not stored until you click Save.
26. View the story in the front-end to see if it is OK.
27. The optimisation settings may need to be checked. If the audio
Changing the optimisation settings
28. Return to Sorenson Squeeze
8/04/2005
Page 80 of 59
29. Right-click the .FLV filename
30. Select Edit Output Compression Settings…
31. Change the settings as appropriate.
32. Click OK
34. FTP the file and recheck
8/04/2005
Page 81 of 59
8.3 Creating Video FLVs
Convert .MOV to .FLV
1. In the /video directory drag and drop the .MOV file onto Sorenson Squeeze
8/04/2005
Page 82 of 59
First run only
2. For the first file that you process on a machine you should also set the default output
directory. This should only need to be done once.
3. Select /FLVs
4. Click OK
5. Set the default filter settings for Modem and Broadband.
8/04/2005
Page 83 of 59
6. Make the following settings for video on Modem:
•
•
•
•
Channels: Mono
•
Toggle Video Output: Sorenson Spark
•
•
Frame Rate: 1 Frames/Sec
•
Method: Sorenson 2-Pass VBR
•
Frame Size: 160 x 120
•
Key frame every: 30
8/04/2005
Page 84 of 59
7. Make the following settings for video on Broadband:
•
•
•
•
Channels: Mono
•
Toggle Video Output: Sorenson Spark
•
•
Frame Rate: 8 Frames/Sec
•
Method: Sorenson 2-Pass VBR
•
Frame Size: 160 x 120
•
Key frame every: 30
Output files
8. Toggle Flash .FLV button only.
9. Toggle Modem quality button
Broadband quality button
(first blue striped button on the left) and the
(middle button)
10. You should now see your output files:
11. Click OK
8/04/2005
Page 85 of 59
13. You have now optimised and converted your file to .FLV saved into the
/media/audio/FLVs directory
14. Leave Sorenson Squeeze open in case you need to change the optimisation settings.
FTP to server
15. FTP the file up to the server.
Set-up a video story in the CMS
16. Login to the CMS
17. Navigate to the site, race and race year that you wish to add the audio story to.
18. Click Video
19. You should see the audio listing
8/04/2005
Page 86 of 59
20. Click Add Video
8.
Element
Description
Headline
9. Label is used as the link to the page in the navigation.
•
On tile
Sets whether the story is promoted on the homepage tile.
Priority
The priority is the overall sort order of the story.
•
File name
10. The filename stem of the audio file.
•
•
8/04/2005
Stories are ordered by their priority then in descending order of publication
date.
Note for a filename Neville_Crichton_Modem.flv output from Sorenson
squeeze, set only “Neville_Crichton” in the filename.
The player will append the connection speed.
Page 87 of 59
Element
Description
Length
11. The length of the clip.
•
Thumb
Used to control the progress slider on the player.
•
Directory
Reference
Directory of the image. In this case it is the name of the
photographer.
•
W
Set automatically.
Width of the image.
•
H
Set automatically.
•
Alt
Set automatically.
image.
•
Set automatically.
•
Short Leader
Short leader for the story, published under the headline on the
tile.
Long Leader
Long leader for the story – this is shown on the player pop-up.
Override
Publish
Expires
the site.
•
12.
21. Click Save.
•
The story is not stored until you click Save.
22. View the story in the front-end to see if it is OK. The optimisation settings may need
to be checked.
Changing the optimisation
23. After setting the files in the CMS, you may decide to change the optimisations for this
particular file. In this case
24. Right-click the .FLV filename
8/04/2005
Page 88 of 59
25. Select Edit Output Compression Settings…
26. Change the settings as appropriate.
27. Click OK
29. FTP the file and recheck
8/04/2005
Page 89 of 59
9 Troubleshooting
9.1 Cache Problems
Occasionally you will view a page and be fairly certain that you are not looking at the latest
version of that page. This will be most apparent to you on your own site.
Caching will typically occur on a proxy server on your own network , and also locally on your
own browser client.
9.1.1 Your proxy server
Contact your network admin and ask for the caching on the site you are administering to be
switched off. This will mean that you always get the latest version of your site from the server.
You can also bypass your proxy server as part of your browser client settings – see below.
9.1.2 Your Browser Settings
This section describes modifying your own browser settings.
•
If you are on a home dial-up account, or are sensitive to the cost of traffic, changing these settings will
increase your traffic to all sites. After administering the site you should revert these settings.
1. In Internet Explorer select Tools > Internet Options
8/04/2005
Page 90 of 59
Caching
2. Under General > Temporary Internet Files, click Settings
3. Change the settings to “Every visit to the page” and 1MB of disk space.
4. Click OK
8/04/2005
Page 91 of 59
Proxy server
5. Click Connections
6. Select the connection you are using to browse the site.
•
If on dial-up select the appropriate connection under the Dial-up heading. Click
Settings.
•
If on a corporate LAN, click LAN Settings.
8/04/2005
Page 92 of 59
Dial-up Settings
7. Click Advanced
8. Add your site’s domain name to the Exceptions list.
9. Click OK on the three screens.
8/04/2005
Page 93 of 59
LAN settings
10. If “User a proxy server” has been checked, Click Advanced
11. Add your site’s domain name to the Exceptions list.
12. Click OK on the three screens.
8/04/2005
Page 94 of 59
9.2 Notifying Massive of Changes to the site or Bugs
9.2.1 Logging a bug notification or work request (Variation)
This section describes how to notify Massive of changes or bugs in the site.
2. Login to the massive extranet at http://extranet.massive.com.au
3. If you have more than one project with Massive you will need to navigate to the
project in which you are making notification.
4. If the item is a bug, review the tracker to see if your bug is already tracked.
5. If it is a new bug, click Submit Item
6. Complete the following fields:
•
Title – a succinct descriptive title for the item – required.
•
Type – required.
8/04/2005
o
Bug – a broken element – in some cases this may need to be validated
as a deliverable against the Functional Specification.
o
Variation – a work order, or a change to the site as described in the
Functional Specification.
o
Task – a project related task.
o
Test case – a test for proving that a deliverable has been met.
Page 95 of 59
•
Priority – how important this item is – this will help the producer schedule the item
into a release. Required. Note once an item has been scheduled it may be
reprioritised within the release.
•
Description – the full description of the item. Requried.
o
Bugs: how the bug was created and description of how the bug is
apparent.
o
Variation: full description of the desired effect of the change to the site,
including if possible all affected sections or components.
•
Component – which named component of the site does the item affect or appear in?
Optional. If in doubt leave blank.
•
Category – what kind of work is involved – this is usually set by the producer.
Optional. If in doubt leave blank.
•
Reference – a reference to a numbered requirement or specification in the
Functional Specification document. Optional. If in doubt leave blank.
•
Filepath / URL – the address at which the change or problem occurs. Optional. Very
helpful for understanding bugs.
•
Fix in release – the release in which the work will be addressed – normally set by the
producer. Optional. If in doubt leave blank.
•
Assign to – you should either assign to none or the your producer. Optional. If in
doubt leave blank.
•
Need date – the date you need to work completed by. Optional. If in doubt leave
blank. Your producer will respond with a commit date.
7. Click Submit
What happens next
8. The producer reviews the item and responds with:
9. A request for more information. Your producer may contact you by email or phone
asking for further details and screenshots. Please supply all requested additional
information as soon as possible.
10. A costing if the item is new work, or if the item is a bug out of warranty or out of
original scope. For more information on Variations please review the Massive Project
Methodology.
11. The item once approved for work is assigned to a resource and a release.
12. Once the resource has completed the item it is marked as resolved in the tracker.
13. The producer reviews and tests resolved items, and closes them if they are finalised.
14. Once the work is completed it will be scheduled for release.
8/04/2005
Page 96 of 59
9.2.2 Glossary
Component
Your site will be made up of a number of customised elements. These elements are
listed on an as-need basis in the tracker as components. A component may be
general or specific – eg a particular page, or a whole section.
Release
Releases are used to prioritise, schedule and group related changes and fixes in the
site.
Release numbering consists of 3 numbers separated by dots.
The first number corresponds to the phase of the project. The second is a major
release of deliverables. The third number is a subset micro-release of deliverables.
0.x.x is a pre-release of the site, usually on Massive’s development environment.
1.x.x is the phase one release of the site.
2.x.x is the phase two release of the site. In phase one this is used as a place to put
good ideas or out-of-scope work from phase one.
8/04/2005
Page 97 of 59