CFMi Support / License Agreement Online Application Instructions

Transcription

CFMi Support / License Agreement
Online Application Instructions
CFM, CFM56, LEAP56, and the CFM logo are trademarks of CFM International, a 50/50 joint company between Snecma and General Electric Company
What is it and what does it do?
•
A CFMi Support Agreement, also known as a General Terms
Agreement or “GTA”, is free of charge for owners & operators of CFMi
powered aircraft. It entitles owners & operators to CFMi technical
support from our Aviation Operations Center (AOC), which is open 24
hours/day and 7 days/week, as well as our engineering team.
•
GTA applicants may also receive entitlement(s) to the following based
on the type of operator they are (Airline/Bizjet/Lessor):
• Training
• Technical publications
• Diagnostics
• Search & purchase spare parts
• Quote & purchase tooling
•
A CFMi Purchase License Agreement, also known as a “PLA”, is for 3rd
party maintenance providers. There is a charge associated with a
PLA and it entitles maintenance providers to receive tech pubs, spare
parts, and tooling. Engineering support is not included in a PLA, only
engine manual clarification is provided.
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Application Instructions
1. Go to CFM CWCi at: https://cwciportal.cfm56.com/
2. Click on “Request Web
Center Access”
3
2a. Click on “My
company is new
to CFM Inc. and
needs to sign a
Support (GTA) or
Licensing
Agreement
4
Note: Your company must
have a Support (GTA)
or Licensing
Agreement with
CFMi to access the
CFMi Customer Web
Center (CWCi)
3. To begin the application
click here
5
4. If applicant’s
employer has a
parent company
with a different
name, list it here
5. Applicant’s
company’s legal
name
(Note: If same as
Parent Company,
please list again)
6. If applicant’s company
previously had a
different name, please
indicate here
6
7. Submit as much legal and physical address information as possible. When
submitting email addresses, please use a corporate email address. Use of public
email domains such as Gmail, Hotmail, or Yahoo! may slow down application
process or be rejected.
7
8. Please provide the names of any other employees at the applicant’s company who
may require CFMi support (e.g. Diagnostics specialists, Directors, Technicians etc.)
9. Select the type of business that
best describes the applicant’s
company. Business Jet
customers should select
“Corporate/Business Aviation”
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11. Select only
the engine
line(s) which
your company
operates or
requires
support
10. If the applicant’s company has other
Support or Licensing Agreements with
CFMi and is requesting support for
additional engine lines, select “Yes”
12. Ex: Tech Pubs, Spare parts,
Training, Tooling, Diagnostics
13. Click “Next” after review of Privacy
Policy and checking box
9
Application Instructions- Airlines
14a. Please input your Airline’s ICAO & IATA Codes if applicable
14b. Please provide aircraft (A/C)
& engine information for
each model in your portfolio
14c. ESN = Engine
Serial Number(s)
15. Click “Next”
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Application Instructions- Leasing Companies
14a. Please provide aircraft (A/C)
& engine information for each
model in your portfolio
14b. ESN = Engine
Serial Number(s)
11
Application Instructions- Corporate Aviation (“BizJets”)
14a. Please provide aircraft (A/C) & engine information for
each model in your portfolio
12
Application Instructions- Line Maint./Overhaul/Repair Shop
14a. Ex: Borescopes, A/B/CChecks, Mobile repair etc.
Clarify any additional support
requests here
14b. Check all that apply
14c. All customers/companies for
which you are a dedicated
service provider
14d. Attach FAR 145, Operations
Specs, and capabilities list
as applicable
14e. Describe how your
company protects/handles
proprietary information.
For clarification, call 1-513552-3272 and ask for our
“Business Team”
13
16. Check the boxes only for the services you require.
Each application will require additional information
for the setup & approval process. Please fill in as
much information as possible to expedite this
process. The following screens will show details for
each application.
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Application Instructions- Spare Parts
16b. Final destination for
spare parts orders
16c. Point of contact at
your company for
spares
16a. Please specify a
U.S.-based carrier
to pick up parts
from CFM (in
Erlanger, KY) and
deliver to an
approved freight
forwarder.
Approved freight
forwarders include:
DHL Global Forwarding
UPS-Supply-Chain-Solutions
Agility logistics
Nippon Express
Ceva Logistics
NNR Aircargo Service
UTI
Note: Your freight
forwarder is
responsible for
export paperwork 15
Support / License Agreement
Application Instructions- Tooling
16d. If you are
outside of the
U.S., place
freight
forwarder
address here
16e. Point of
contact at
your
company for
tooling
16
Application Instructions- Technical Manuals / Pubs
16f. Address
where DVDs
should be
sent
16g. Engines
selected in
step 11
should be
listed here
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18. Verify all
information for
accuracy and
completeness prior
to submitting
19. Enter passcode,
then click “submit”
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20. You should receive confirmation that your submission was successful. If you
do not, please contact either your customer support manager or the GE
Aviation Operations Center (AOC) at +1-513-552-3272 or geae.aoc@ge.com.
The Aviation Operations Center is open 24 hours x 7 days for any questions
you might have.
Within 1-5 business days the applicant will receive an email which provides
you with a unique case number in the format 7-1-XXXXXXXXXX for tracking
purposes, as well as a commitment date for when you can expect further
communication.
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CFMi Support / License Agreement Online Application Instructions

Transcription

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