ikea_at_report_2010_english_small (link is external)

Social &
Environmental
Report
IKEA
Austria
2010
Editorial
Dear Reader,
T
hree years have passed since IKEA Austria entered into cooperation with the WWF: as
a founding member and the first partner of the WWF CLIMATE GROUP. Today, this
platform of companies will soon comprise seven large companies covering all aspects of
life and reaching practically everyone in Austria. We have committed ourselves to achieving strict targets under this initiative. In this report, we take a look at the first three years.
Three years ago, IKEA Austria set itself the goal of reducing CO2 emissions by 15 percent.
We have actually succeeded in achieving a reduction of almost 80 percent - from 9,695 tonnes to 1,968 tonnes. That's roughly equivalent to the CO2 emissions of 750 average medium-sized cars driving once around the world. We have also succeeded in
switching over entirely to renewable forms of energy for our electricity. And we've also taken a few steps forwards in the area of heating. Overall, the proportion of renewable energy has more than doubled from 35 to 76 percent.
We've also launched a whole raft of initiatives in the area of transport: The conversion of
our company fleet to vehicles with low CO2 emissions is ongoing. We've invested more than
one million Euros to improve the accessibility of our locations by public transport, and we
are creating incentives for employees and customers to travel to us on public transport as
well. And we've just signed a new contract with the WWF. Because our way clearly points
towards a more sustainable way of life.
Giny Boer, Country Manager
IKEA Austria
3
Imprint
PublisherIKEA Austria, Südring, 2334 Vösendorf, www.IKEA.
at Editor in Chief Barbara Riedl/PR IKEA AustriaArt Director
Gedruckt nach der Richtlinie „Schadstoffarme Druckerzeugnisse“ des Österreichischen
Umweltzeichens. gugler cross media, Melk; UWZ 609; www.gugler.at
Gerald Fröhlich/CPG Project Coordination Beate Krapfen-
Editorial
3
Track record of three years' partnership within the WWF CLIMATE GROUP
6
Energy consumption: 76 percent renewables
12
Electricity: exclusively oekostrom ®
14
Heating: Geothermal energy, pellets and biomass
16
Water, a valuable resource
18
One million Euros for public transport
20
Pool bicycles support eco-friendly mobility
24
Rental transporters for customers 26
IKEA runs on low emissions
28
Investments in the environment
30
Motivating people to join in
32
Training creates awareness
34
Prizes and awards for good work
36
Eco-friendly energy from food leftovers
38
Separating waste, protecting resources
40
Local environment initiatives of the locations
42
Neighbourhood projects of the furniture stores
46
IKEA Graz
48
IKEA Haid
50
IKEA Innsbruck
52
IKEA Klagenfurt
54
IKEA Salzburg
56
IKEA Vösendorf
58
IKEA Vienna North
60
IKEA Austria
62
Wels central warehouse
64
bauer/CPG Production PG The Corporate Publishing Group
(CPG), Otto­Bauer-Gasse 6, 1060 Vienna, www.cpg.at Photos
All data refer to financial year 2010 (as at 31 August 2010). All
IKEA
otherwise)
contributions, illustrations, designs, plans and the layout are
Cover Alex Bramwell-Fotolia Print Printed climate neutrally at
protected by copyright. With the exception of instances permit-
Gugler GmbH, 3390 Melk/Donau Paper The IKEA Environment
ted by law, all other utilisation, including reproduction, is only
and Social Report was printed on CYCLUS OFFSET, made enti-
permitted with the written consent of the publisher.
(unless
rely from waste paper.
4
indicated
IKEA supports rattan project of WWF Austria
66
5
WWF Climate Group
Comment
Interim balance sheet of the most
successful private climate protection
initiative in Austria
2007. As a founding member and the first
partner of the WWF CLIMATE GROUP,
IKEA Austria has set itself ambitious
climate protection
targets:
to reduce the company's CO2 emissions
by 15% within three years, to expand the
CO2 emissions down by 7,500
tonnes in just three years
proportion of renewable energy to 80%
and to convert the business fleet to more
environmentally friendly vehicles, to
name just a few.
Today, IKEA has far exceeded these tar-
A
n Public transport links have improved con-
partner of the WWF CLIMATE GROUP
siderably in the past three years: Exten-
in Austria, IKEA Austria is the first mem-
ded operating times of local buses to
mate-friendly mobility, the latest building
ber whose three-year contract with WWF
IKEA, new bus routes and environmen-
standards or green energy supplies. In
Austria is due to expire at the end of this
tally friendly rental transporters powered
financial year. Time then to take stock.
by natural gas - IKEA has provided the
implementation of its climate protection
measures - whether in the area of cli-
addition, IKEA and the other partners of
the WWF CLIMATE GROUP also make an
important contribution to raising public
option and invested more than one milli-
awareness of climate protection through
The facts:
on Euro. Now it's time for customers to
their extensive range of communication
n IKEA has massively reduced its CO2 emis-
take it up. Overall, the proportion of cus-
sions in the past three years and achieved
tomers arriving by public transport has
far more than the original target of a 15%
not risen quite as much as hoped. It rose
channels and campaigns. For example,
through the Environment and Social
Report, free travel on public transport or
organic menus in the IKEA Restaurant.
from 6 to 10%.
From the very beginning, IKEA has been
from 9,695 tonnes in the period 2005–07
n New buildings and refurbishments in ac-
to 1,948 tonnes in 2010. The difference
cordance with modern environmental
(7,500 tonnes of CO2) is equivalent to the
standards: IKEA Klagenfurt heats and
substantially in the development of ideas
emissions produced by a car driving 748.6
cools with geothermal energy, IKEA Salz-
and the implementation of common
times around the equator!*
burg has converted the district heating to
a driving force behind the WWF CLIMATE
GROUP and as such has participated
fleet from diesel vehicles to environmen-
the process of having a pellet heating sys-
CLIMATE GROUP and carried out by mar-
tally friendly vehicles, although the plan-
tem installed.
ket research company Karmasin Motiv-
opening hours, more sales and custo-
* Distance around the equator: 40,075 km. According to Larry Lohmann ("Carbon Trading"; Publ.: Durban Group for Climate Justice), one tonne of CO2 is equivalent to driving 4,000 kilometres in a car that consumes eight litres of petrol every 100 km. Accordingly, 7,500 tonnes is equivalent to 30,000,000 km.
being least interested in climate protection.
The WWF CLIMATE GROUP has set itself
the target of facilitating climate-friendly
trade using solutions from the business
sector.
Since it got under way with IKEA in 2007,
the platform has acquired four other members. The Allianz Group Austria and the
international technology group Fronius
joined at the beginning of 2008, drinks
manufacturer Pfanner the following January, with the newly merged A1 Telekom
Austria AG strengthening the WWF CLIMATE GROUP since July 2009.
For the future, we are looking forward to
working with existing and any new members on solutions for climate protection and
motivating even more people in Austria to
take climate-conscientious action.
which was commissioned by the WWF
© Fotolia, WWF (2)
reached.
active climate protectors, with young men
climate friendliness study in Austria,
biomass and the warehouse in Wels is in
n Energy consumption: Despite extended
one in three Austrians consider themselves
projects. The most recent example is the
n IKEA is gradually converting its business
ned 100% mark has not yet been
6
gets and set impressive standards in the
s a founding member and the first
reduction. Average CO2 emissions fell
A driving force from the beginning:
more at www.climategroup.at
forschung. According to this study, only
DI Dr. Hildegard
Aichberger,
CEO of WWF Austria
7
WWF Climate Group
Raising awareness
of environmental
issues.
Agreement between IKEA and the WWF CLIMATE GROUP
2005–07*
2010
9,695
1,968
CO2 emissions (in tonnes)
Proportion of renewable energy (in %)
Energy consumption per m3 in kWh**
35 Comment
Successful climate protection
76
through good cooperation!
77.23
69.41
Proportion of customers arriving on public transport (in %)
6
10
IKEA has more than halved its CO2
Number of environmentally friendly company cars (in %)
0
56
emissions in just three years.
IKEA Austria is therefore already
doing far better than the EU climate protection guideline of a
mers, energy consumption did not rise
exorbitantly. This is thanks to a variety of
needs entirely with green electricity from
measures.
so-called new renewable types of energy.
reduction of 20% by 2020
.
IKEA sets standards
IKEA is therefore one step closer to its long-
As the first partner of the WWF CLIMATE
term goal of becoming completely indepen-
port).
GROUP, IKEA has lived up to its pioneering
dent from fossil fuels. Apart from this, nu-
role and concluded the biggest oekostrom®
merous smaller and larger measures have
Sensitisation
on a broad front
deal in the history of Austria: Since 1 Janu-
contributed to reaching the targets of the
The first concrete success stories of the
people
ary 2009, IKEA has been the first large
three-year agreement (more on this on the
WWF CLIMATE GROUP can be proved with
in the company – thanks to clever
company in Austria to meet its electricity
relevant pages of this environmental re-
hard facts. The measures taken enabled
An impressive achievement, which
tion amongst a large number of
staff and parameter management.
IKEA uses these measurable results of the company's internal
climate protection effort to unambiguously refute the opinion expressed by some people that companies only pursue climate
The members of the WWF CLIMATE GROUP
protection for marketing reasons.
are not only ambitious about their own en-
Facility managers, cleaning teams
ding of the WWF CLIMATE GROUP in
vironmental goals. They also want to use
and a motivated CEO have all
Austria. The platform brings together
their presence to bring the topic of climate
companies operating in Austria, which
protection to the general public. This is be-
The positive tailwind for the corpo-
cause the five current members of the WWF
rate goal of sustainability blowing
is based on
CLIMATE GROUP in Austria reach around
from the company's headquarters
all members committing to reduce their
six million people. They also cover all are-
CO2 emissions by at least 15 percent
as of day-to-day life: food, security, inno-
protection into a measurable suc-
vation, communication and living. They
cess.
go hand in hand. That has been amply
demonstrated three years after the foun-
subscribe to the concept of climate protection and turn their words into deeds. It
within three years. In order to reach this
goal, specific measures are determined
together with the WWF.
also want to use their own initiatives to rai-
The partners of the WWF CLIMATE
se awareness of the fact that everyone can
GROUP have issued a joint declaration in
contribute something to climate protection:
which they make a clear commitment to
more at www.climategroup.at
*The calculation is based on the average for 2005 to 2007. **Energy consumption per cubic metre of goods sold for IKEA Austria, excluding the warehouse in Wels.
whether through activities such as those in
© oekostrom®
energy efficiency and sustainability. Read
8
energy saving and climate protec-
30,000 tonnes of CO2 in 2009 alone. That's
roads.
Environmental awareness and business
has distributed responsibility for
the companies involved to save around
equivalent to taking 19,000 cars off our
The WWF CLIMATE GROUP
was only possible because IKEA
which IKEA employees handed out a total
pulled together in this regard.
in Sweden did the rest by turning
IKEA's commitment to climate
Congratulations!
Markus Niedermair, climate expert of the WWF
until summer 2010
of 520,000 energy-saving bulbs to passers9
WWF Climate Group
by across Austria, or through communica-
market.
tion in their own media, business outlets or
n Telekom Austria has been supplying its
customer clubs - the IKEA FAMILY alone has
company headquarters with green elec-
around 950,000 active members.
tricity since 2008, equipped its technical
customer service with natural gas-powered cars, which produce 20 to 30 percent
The partners
fewer CO2 emissions and virtually no par-
Besides IKEA, the following companies are
ticulates, and opted for electronic work-
currently partners in the WWF CLIMATE
flows.
GROUP: the Allianz Group, Fronius, Pfan-
In focus
Climate-friendly Austrians?
n Within the Allianz Group, the vision of the
paperless office in the customer service
area has become a reality. For each new
Comment
the WWF CLIMATE GROUP and
policy issued for life, accident or illness
IKEA Austria and the WWF –
much more to an energy-saving bulb cam-
carried out by the market research
insurance, the company sponsors 100 m²
real partners in climate protection!
paign than "just"
company Karmasin Motivfor-
of forest in the Amazon. Allianz is also ac-
"When I look back over the past three
the bulb and so much more is taking place
years of our successful and intensive
behind the biggest eco-electricity deal in
tive in matters of resource conservation.
cooperation with IKEA Austria as a foun-
the history of Austria than "just"
The survey may indeed show that
The temperature in Allianz buildings is re-
ding member of the WWF CLIMATE
the conversion to green electricity.
one third of the population see
gulated as required by centralised control
themselves as committed climate
technology. 72% less gas consumption
Austria's first climate-friendliness
study, which was commissioned by
schung in 2010, shows that a lot
remains to be done.
protectors. However, it is noticeable that the rural population is
and almost 30% less electricity consump-
significantly more climate-aware
tion in just three years have considerab-
than city dwellers. Older people
ly improved the CO2 balance of the head-
are more climate-friendly, while
quarters on Hietzinger Kai and secured
young men were shown to be real
climate grouches.
the "Green Building Award".
GROUP, I am especially proud of one
thing: IKEA Austria and the WWF have
A furniture store in Klagenfurt, built to the
become real partners in environmental
latest environmental and energy stan-
protection and sustainability.
dards, also requires more than "just" the
approval of the building plan and the offer
Partners with an eye on a common goal
of rental transporters powered by natural
- namely to make an important contribu-
gas does not "just" mean converting to a
tion to climate protection through more
more ecological form of transportation.
energy efficiency and by handling our
resources responsibly. Partners who
All of these activities mark milestones on
mutually inspire each other and put
the way to climate protection and make
words into deeds with innovative ideas
one thing clear above everything else:
and forward-looking thinking.
They bear the signature of a company that
Austria can be found at its location in
I am proud to be able to say that the
ACTS, that impressively shows that ecolo-
rating waste, using public trans-
Sattledt, with a module area of 3,600
WWF, as an environmental protection
gy and economy can be combined, that
port, etc. But they often get hung
square metres. One of the largest re-
organisation, has been and will continue
climate protection is possible and no longer
up: on costs, on the availability of
search and development centres in the
to be able to learn much from IKEA Aus-
means having to do without, but actually
tria.
an increase in
n Fronius achieves impressive results with
According to the study, Austrians
photovoltaics and even uses them itself:
appear quite prepared to do more:
one of the largest facilities of its kind in
such as saving electricity, changing to alternative energies, sepa-
options (such as for public transport in rural areas) or on feasibili-
country, which will be completed by Fro-
ty. And often, according to the
nius in 2010, will also be a "zero emissi-
study, because they don't think
ons" (CO2) operation.
about it. This is where the partners
of the WWF CLIMATE GROUP want
the quality of life!"
This is because IKEA is not only a trendsetter, lifestyle symbol and first mover in
n With "100% apple from Austria", Pfanner aimed
to get involved. Together, they
right at the heart of its ambitions for regionality and the consideration
offer environmentally friendly
of seasonality in order to save on CO
solutions for practically every area
sources sustainably. This is the first cli-
of day-to-day life - from food to
mate-friendly apple juice on the domestic
living.
10
ner and Telekom Austria.
2 and to handle re-
the field of furnishing, but also when it
comes to doing its own homework in the
area of climate protection and creating
climate-friendly solutions for its employees and customers. There is actually
Kathrin Hebel MSc,
WWF Austria,
Key Account
of the WWF CLIMATE
GROUP until 2010
11
Energy
76% renewable
energy
Total energy consumption (in kWh)
Basis
FY 05-07
FY 08
FY 09
ever
Vösendorf
5,320,713
5,236,100
5,020,700
5,284,900
oekostrom® contract in Austrian histo-
Vienna North
5,119,167
5,137,300
5,336,200
5,723,500
I
t
started
with
the
biggest
ry. IKEA Austria has since succeeded in
Comment
Keyword oekostrom®
serving resources. Acting climate-
3,650,200
3,423,500
3,540,700
3,993,100
4,068,700
4,268,900
Graz
5,153,633
5,252,200
5,448,100
5,784,000
Haid
3,900,450
5,407,800
4,409,900
4,323,500
just three years.
Klagenfurt
3,809,400
4,167,200
Wels
5,713,600
5,260,600
5,042,000
4,943,700
AUSTRIA TOTAL
33,351,230
33,937,300
36,557,500
38,036,400
27,637,630
28,676,700
27,707,100
28,837,000
FC FY 10*
intensively on reducing its absolute energy
neutrally: Climate protection no
longer means having to do wi-
ded in doing on a comparative basis - des-
thout, but rather an increase in the
pite longer opening hours, higher sales and
part of responsible corporate go-
3,746,900
4,396,767
of energy from 27 (2007) to 76 percent in
consumption - which it has almost succee-
quality of life, a cost-saving and is
Innsbruck
Salzburg
raising the proportion of renewable types
At the same time, the company is working
Protecting the environment. Con-
FC FY 10*
Austria excl. Wels and Klagenfurt
Total energy consumption (in kWh/cbm)
FY 08
FY 09
Vösendorf
56.38 48.35 48.17 46.36
Vienna North
76.71 63.45 65.67 65.90
Basis
more customers.
vernance. When companies like
FY 05-07
Innsbruck
97.55 83.63 79.09 76.40
Salzburg
95.88 74.64 78.45 77.19
IKEA decide on oekostrom , they
It is only because of the long winter that
are not only demonstrating total
average consumption for the years 2005 to
Graz
74.26 63.38 76.05 80.93
Haid
-
95.67 76.88 70.14
2007 was not reached this year on a com-
Klagenfurt
101.81 101.29
ting the generation of electricity
parable basis (excluding the warehouse in
AUSTRIA TOTAL *
70.50 69.41
from domestic, renewable sources
Wels and the newly added furniture store
of energy. This type of electricity is
in Klagenfurt). Measured in kilowatt hours
®
commitment to the sea change on
energy, but also actively promo-
77.23 67.35
Proportion of renewable energy in total energy consumption
Basis
FY 05-07
FY 08
FY 09
FY 10*
per cubic metre, total energy consumption
Vösendorf
31 %
54 %
77 %
78 %
biomass - no compromises. Its
compared to the previous years was redu-
Vienna North
23 %
59 %
76 %
72 %
supply provides absolute certainty
ced – from 70.50 to around 69.41 kWh/m .
Innsbruck
33 %
50 %
70 %
70 %
of the avoidance of any nuclear,
With one exception, all locations are parti-
Salzburg
59 %
72 %
94 %
100 %
Graz
39 %
62 %
80 %
81 %
Haid
26 %
48 %
71 %
75 %
Klagenfurt
100 %
92 %
from the sun, wind, water and
natural gas or coal-fired power
stations, which are continuing to
heat the climate. By using
Austria's cleanest electricity, IKEA
is therefore taking the most effective step towards climate protection, considerably reducing its CO2
3
cipating in these savings.
Enormous reduction in CO2
The savings in CO2 are notable. Overall,
emissions and already using wind,
biomass
nes since 2007. Most of this is due to the
and solar energy today on a trend-
conversion to oekostrom®.
setting scale.
If this had not taken place, CO2 emissions
would actually have risen to an extrapola-
Ing. Mag. Horst Ebner,
CEO of oekostrom® Vertriebs GmbH
ted 18,598 tonnes.
Wels
14 %
29 %
45 %
40 %
AUSTRIA TOTAL
31%
53%
76%
76%
CO2 emissions in tonnes
the CO2 emitted by IKEA's buildings has
been reduced from 11,416 to 1,948 ton-
© thomaskirschner.com, oekostrom®
100 percent made up of energy
FY 05-07
FY 08
FY 09
FY 10*
Vösendorf
1,767
907
246
250
Vienna North
1,874
810
262
323
Innsbruck
1,071
608
219
222
Salzburg
1,030
541
66
21
Graz
1,551
788
231
228
Haid
703
905
269
234
Klagenfurt
-
19
83
Wels
1,699
1,072
571
607
AUSTRIA TOTAL
9,695
5,632
1,883
1,948
* All figures for financial year 2010 (as at 31 August 2010) were calculated in this report as at 24 August 2010. The calculation is based on the average for the years
2005 to 2007.
12
13
Light
100% green electricity
aus der
E
N
E
H
C
I
L
D
N
UNE
te
36
#
lampen
Wie viele Glüh
die
um
,
an
m
t
ch
brau
n?
er
nd
rä
Welt zu ve
bis zu
pen verbrauchen
Energiesparlam
he
m als herkömmlic
80% weniger Stro
eine viel
sie
en
erdem hab
Auß
.
pen
hlam
Glü
ist das nicht
dauer. Für uns
längere Lebens
den
20 Jahren verwen
r
übe
seit
n
neu, den
rn. Wenn
Einrichtungshäuse
wir sie in IKEA
e zum
sind, bring sie bitt
sie ausgebrannt
Leuchtmittel
zurück. (Diese
Recycling zu uns
daher
n
öre
geh
und
ilber
enthalten Quecks
smüll!)
nicht in den Hau
s B.V. 2009
© Inter IKEA System
14
are electricity – and this has come entirely
light colour remain unaffected. The little
from renewable sources of energy in the
boxes are installed, for example, in the
past two years. A good portion of the
total electricity requirement goes
into lighting. So it's no wonder
IKEA is now using communication materials such as these
to talk about environmentally
relevant issues in its furniture
stores.
The aim is to raise awareness
of environmental topics
amongst the broader general
public.
then that measures for incre-
lamp departments of the furniture
stores. Electricity is saved by reducing the voltage. Taking Graz
as
an
example,
this
asing energy efficiency enjoy
amounts to about 17,800
top priority.
kWh. This saves as much
LEDs for the parking
structures
Golf would emit if it drove
8.9 times around the
This year, for example, IKEA Vö-
equator*.
CO2 as a conventional VW
sendorf and Haid have swapped
parking structures for LEDs.
More frugal spot
lights
Looking at Haid, the effect is
IKEA has invested around
clear:
of
€917,000 in the past three
65 W, the new luminaires con-
years replacing the 50 W
the fluorescent tubes in their
einsetzst,
rlampe, die du
Jede Energiespa
– und das
Stromrechnung
reduziert deine
Emissionen
atisch weniger
om
aut
et
eut
bed
mversorger.
für deinen Stro
Emissionen
viel niedriger die
Stell dir vor, wie
Glühlampe
Menschen eine
wären, wenn alle
alle. Das ist
Oder drei. Oder
auswechselten.
e!
doch mal eine Ide
the energy requirement. 27,587,800
out of 38,036,400 kilowatt hours (kWh)
Lis
VERBESSERUNG
lectricity makes up the lion's share of
Beiträge zu
zu tun! Unsere
eren Leben
Es gibt noch viel
und nachhaltig
keit
tbewussteren
.at/Nachhaltig
KEA
einem umwel
w.I
ww
er
findest du unt
Instead
sume just 24 W. This reduces
spots
annual electricity consumption
stores with 20 W bulbs.
from 90,997 to 33,599 kWh.
This
Cost
conversion:
thanks to a new technolo-
€92,000. Additional benefits in-
gy that prevents the loss
of
the
in
was
the
only
furniture
possible
clude the much longer lifespan
of light heat and bright-
and lower maintenance costs.
ness.
Proportion of renewable energy in
Voltage reduced
All IKEA furniture stores in
total electricity consumption (in %)
With the exception of Wels and
Austria reduced their elec-
Klagenfurt (both to follow soon),
tricity consumption compa-
Electricity consumption (in kWh/cbm)
Basis
Basis
FY 05-07
FY 08
FY 09
FY 10
FY 05-07
FY 08
FY 09 FC FY 10
Vösendorf
40
74 100 100
Vösendorf
43.51
35.38
37.31
36.32
Vienna North
29 76 100 100
a simple energy management
red to the previous year.
Vienna North
55.86
47.04
48.46
45.75
Innsbruck
48 76 100 100
system has already been ins-
Only Vienna North did not
Innsbruck
67.05
54.73
55.21
53.85
Salzburg
55 77 100 100
Salzburg
76.94
59.84
63.23
62.09
Graz
47 77 100 100
talled everywhere else, which
quite achieve this, while Vö-
Graz
59.57
49.52
59.17
64.38
Haid
52 77 100 100
helps to massively reduce elec-
sendorf consumed the least
Haid
72.59
60.20
electricity of 36.32 kWh per
cubic metre of sold goods.
54.78
52.44
Klagenfurt
100 100
tricity consumption in full ope-
Klagenfurt 101.75
93.52
Wels
30
65 100 100
ration. The number of lumi-
AUSTRIA TOTAL58.5848.70
53.96
AUSTRIA TOTAL 43
75 100 100
naires and the quality of the
55.21
* Calculation according to utopia.de, an internet platform for strategic and sustainable consumption. Accordingly, one kWh generates as much CO2 as a VW Golf
driving 20 kilometres.
15
Heating
Alternative forms of heating help to reduce CO2
emissions.
produced by Salzburg-based chipboard manufacturer Kaindl, which is located on the
other side of the motorway within sight of
the furniture store. Annual consumption is
around 835.000 kWh, which is equivalent
to the average requirement of around 95
Geothermal energy, pellets and
biomass
T
pioneering project for buildings of this size.
households.
After all, the furniture store has an area of
Pellets for the warehouse
27,000 square metres.
he conversion to oekostrom® was the
ting alone were around €1.7 million in the
first step towards "IKEA goes renewa-
past three years - including a geothermal
Biomass heats Salzburg
Preparatory work for the construction of a
pellet-fired heating system for the central
ble" – the strategy of the IKEA Group
plant, pellet heating, insulation of the roof
IKEA Salzburg was the first existing furni-
warehouse in Wels commenced in financi-
which aims to dispense with fossil fuels
domes, door seals and new revolving door
ture store to use 100 percent renewable
al year 2010. Around 3,200 megawatt
entirely in the medium to long term. New
systems for improved heating perfor-
energy. The entire building is supplied with
hours of energy are used there each year
buildings such as the furniture store in
mance.
"eco-heat" by energy supplier Salzburg AG.
for heating purposes. From December
The district heating comes on the one hand
2010, the new system will provide around
from the biomass heating plants of Salzburg
90 percent of the heating output of the
AG and on the other from the waste heat
75,000 m2 warehouse. Costs alone for this
Klagenfurt are already taking this into
warehouse in Wels prove that a few things
Geothermal energy as an alternative
can still be achieved, even with existing
The furniture store in Klagenfurt is built on
b
consideration. IKEA Salzburg and the
project will amount to around €700,000.
.
more than 550 piles. Within them, 27,000
The energy consumed for heating rose
metres of piping channel the warmth from
FY 08
FY 09
slightly in financial year 2010, due to the
the earth to the two geothermal heat pumps
Vösendorf
12.86 12.97 10.86 10.04
extremely long winter.
in the basement of the building. As a back-
Innsbruck
30.50 28.90 23.88 22.56
In total, 6,681,100 kWh of gas and
up for particularly long and cold winters,
Haid
26.47 35.46 22.10 17.70
3,767,500 kWh of district heating were
Klagenfurt has a gas boiler system. This had
consumed. The solar system on the
to be temporarily switched on in winter
warehouse in Wels generated 96,000 kWh
2009/2010 to provide support. The geo-
of energy. Investments in the area of hea-
thermal plant in Klagenfurt is considered a
u
i
l
d
i
n
g
s
Gas consumption (in kWh/cbm)
Klagenfurt
AUSTRIA TOTAL*
Electricity
FY 05-07
22,416,680
FY 08
22,930,000 FY 09
0.09 7.77
22.40 14.18 13.68
FY 10
FY 08
FY 09
Vienna North
20.85 16.41 17.21 20.15
Salzburg
18.94 14.80 15.22 15.10
Graz
14.68 13.87 16.88 16.55
AUSTRIA TOTAL*
18.02 18.36
19.25
19.99
Basis FY 05-07
FC FY 10
26,841,000 27,587,800
6,355,033
7,737,800
6,319,700 6,681,100
CO2 emissions District heating
3,279,367
3,269,500
3,396,800 3,767,500
79,733
90,600
87,300
96,000
© Fotolia
Gas
other (e.g. solar energy)
17.89
FC FY 10
District heating consumption (in kWh/cbm)
Proportion of total energy in Austria Basis FY 05-07
CO2 emissions in tonnes (total for Austria)
avg. 2005–07
9,695 2008
2009
2010
5,632
1,883
1,968
* IKEA Austria, excl. warehouse in Wels
16
17
Water
n The use of waterless urinals in Vösendorf,
Graz, Salzburg, Haid and Innsbruck is delivering an enormous reduction in water
consumption.
n Rainwater tanks: In Klagenfurt and Vienna North, rainwater is also used - in Vienna North for the toilets, in Klagenfurt for
supplying water to the external facilities
and toilets.
IKEA mixer taps have
a flow regulator. Water consumption can be
reduced by up to 30% through the
addition of air.
Waterless
Water –
a valuable resource
One of the many steps to success concerns the toilets: Several IKEA locations
no longer need water for the men's toi-
the drain trap and blocks rising odours.
■ The barrier liquid has to be changed
after 5,000 to 7,000 uses.
lets, colloquially called "pissoirs".
New sanitary facilities such as the "Uri-
IKEA has since installed the waterless
dan" system from N-E-T New Environ-
urinals in Vösendorf, Graz, Salzburg, Haid
mental Technologies function waterlessly
and Innsbruck. Around three million litres
both of which underwent an extensive ex-
and odour-free without the need for
of water were saved this way in 2008
constantly falling rate of water consumpti-
pansion programme in the past financial
chemicals, using the same rapeseed oil
alone.
on.
year. If the new furniture store in Klagen-
I
n the past few years, IKEA has put great
Water consumption has only risen at the
effort into using drinking water as effici-
furniture stores in Vösendorf and Graz,
ently as possible. This is evident in the
that is so essential to water treatment
plants as a so-called barrier liquid.
furt is ignored, water consumption for IKEA
How the system works:
55,512 to 51,653 m3.
■ A patented drain trap is located in the
FY 09
Vösendorf
13,856 12,695 Vienna North
10,287
8,313
6,246
Innsbruck
5,444
4,828
4,763
ved while sales grew (as did the number of
Salzburg
6,666
6,630
6,492
customers and visitors) due to a raft of
Graz
8,497
8,474
9,442*
measures:
Haid
7,932
7,303
7,095
–
7,348
4,606
2,830
2,489
2,370
Klagenfurt
Wels
* Conversion and expansion
FY 10
across Austria fell over three years from
FY 08
15,245*
The drop in water consumption was achie-
n The retrofitting of contactless fittings in
the sanitary areas delivers considerable
savings in water consumption.
© Fotolia, N-E-T New Environmental Technologies
Consumption of drinking water (m3))
18
■ The barrier liquid floats to the top in
base of the urinal and the drain.
■ This contains the biodegradable
barrier liquid, which has a
lower specific gravity than
urine. The latter therefore
passes directly through the
barrier liquid into the drains.
19
Arrival by public transport/bus
Bus stops, display boards
and entire bus lines:
IKEA invests a lot of
money in public transport.
One million
Euros for public
transport
I
KEA has invested a good million Euros
over the past three years to make it
easy for people to reach all of its stores in
n Electronic display board of departure
times in the exit area
Overview of public transport links
Line
GRAZ
n Coverage of 50% of the costs for employees' annual tickets
Austria by public transport.
The investments were in the creation of bus
Innsbruck:
lines and bus stops, the extension of ope-
n Installation of a digital timetable display
rating hours due to the longer evening opening times or in the electronic display
boards of departure times in the furniture
in the exit area
n Extension of the operating times for bus
HAID
INNSBRUCK
line C
stores. On top of this the costs for the em-
n Partnership with Innsbrucker Verkehrs-
ployees' annual tickets, pool bicycles, ren-
betrieben on the Topticket, which offers
tal transporters and various activities for
employees cost savings of 40 percent and
raising awareness about public transport.
other benefits
From
To
Frequency
Costs
Saturday
Tram line 5,
Jakominichange to bus platz
line 64
IKEA
7.17 am
9.00 pm
10 min.
Hourly ticket €1.90
from 7.15 am, every
15 min.
Bus line 50,
continue with
tram line
5, then bus
line 64
IKEA
8.15 am
9.00 pm
hourly
see above
from 7.15 am, every
15 min.
Line 1
Linz central IKEA (Haid)
station
8.00 am
7.00 pm
5 times daily
until 6.00 pm, 5 times
daily
Linz central IKEA (Haid)
station
8.10 am
1.10 pm
3 times daily
no connection
Bus line T
VÖLS (Cyta DEZ (IKEA)
shopping
centre)
6.01 am
11.00 pm
30 min.
Bus line C
Peterbrünnl DEZ (IKEA)
7.30 am
9.00 pm
15 min., 30 min. Single ticket €1.80
from
8.00 pm
bus
Traun
Siebenhirten straight to IKEA (in coope-
to Haid Centre + new express bus link
ration with SCS): IKEA covered 30% of
from
the project costs.
Linz
link
central
from
station
to
Haid
n Installation of a bus stop between the
IKEA furniture store in Haid and Haid Centre
n A canopy over most of the path to the bus
IKEA
5.10 am
9.47 pm
20 min.
Single ticket €1.80
SALZBURG
Bus line 1
Main railway IKEA
station
5.39 am
9.08 pm
from 7.00 am
every 10 min.
Single ticket €1.60 (advance
6.19 am – 6.03 pm, every
sales), €1.90 (ticket machine), 10 min. from 9.00 am.
€2.10 on board
Bus line 20
Car park on Europapark
Akademiestraße
6.13 am
8.53 pm
15 min.
see above
6.33 am – 7.13 pm, every
15 min.
S13
Central
station
Taxham Europapark
8.12 am
9.00 pm
30 min.
see above
same
SCS Bus
U6 Siebenhirten
IKEA
8.15 am
8.15 pm
30 min.
free
until 6.15 pm
IKEA bus
Vienna
State
Opera
IKEA
8.30 am
7.00 pm
90 min.
outbound free, return trip
€1.45, ticket in furniture store
last departure at 4.00 pm,
same frequency
Badner Bahn
Vienna
State
Opera
SCS Vösendorf 5.40 am
9.00 pm
15 min. and 7–8 depending on zone
min.
from 5.55 am, every
15 min.
Baden
Josefsplatz
SCS Vösendorf 5.00 am
9.00 pm
15 min. and 7–8 depending on zone
min.
from 5.00 am, every
15 min.
ÖBB line 207
Siebenhirten
IKEA
5.33 am
9.00 pm
30 min.
depending on zone
U1/bus line
24a
Kagran
Zwerchäckerweg
7.30 am
on school
days, 7.19
am during
holidays
9.00 pm
Lunchtime
5–6 min.,
otherwise 10
min.
Single ticket €1.80
from 7.15 am, every 20
min., 11.00 am – 4.00 pm,
every 15 min.
KaiserJosef-Platz
IKEA
5.45 am
7.57 pm
hourly
€1.60
until 4.57 pm, otherwise
the same
VÖSENDORF
IKEA and UCI
n Operation of a company bus line (IKEA
Bus) from the State Opera to IKEA and
VIENNA
NORTH
stop for maximum convenience, whatever the weather
20
7.18 am – 9.36 pm, every
30 min.
Heiligengeistplatz,
bay 5
n Installation of a new bus stop between
back
same
KLAGENFURT Bus line 50
n New, direct free bus link from the U6 at
local
Single ticket €1.80 from Innsbruck central zone
The IVB-Topticket is much
cheaper for employees
Vösendorf:
n New
Central
station
Line S1
Here are some of the measures in detail:
Haid:
Departure Stop
5.10 am – 7.08 pm
S8
WELS warehouse
Bus line 13
21
Arrival by public transport/bus
Bus tickets as
restaurant vouchers
Some IKEA locations are using targeted
paign ran in three tranches.
campaigns to try and encourage more cus-
Carinthia:
tomers to make the switch to public trans-
IKEA Klagenfurt came up with a special
port.
idea: Visitors who were able to produce a
bus ticket during the local "Green Week"
Tyrol:
and during the Midsummer Week in 2010
In Innsbruck, a total of 500,000 bus tickets
had the chance to win a free breakfast at
were issued by Innsbrucker Verkehrsbe-
IKEA for a year.
triebe in recent years as vouchers for coffee and cinnamon buns on the go. These
Lower Austria:
were only handed out to people who could
During the conversion works at the furni-
produce a valid bus ticket. An impressive
ture store in Vösendorf in summer 2009,
4,504 people made their way to IKEA by
all customers who came to IKEA by pu- blic
public transport in this way.
transport received a voucher for
the
free
Styria:
purchases
In Graz, 1.5 million hourly or daily tickets
€300.
delivery
of
over
were in circulation during two campaigns.
Target just missed
Those who arrived by bus also received free
Despite the various measures and
coffee and cake. The response was enormous: around 4%.
62,029 tickets were redeemed in financial
considerable investment, IKEA has
failed to achieve the desired increase
in the number of customers arriving
Upper Austria:
A similar campaign drew 16,500 visitors to
IKEA Haid by public transport. The cam22
transport (in %)
2007
2008
2009
Autumn
Autumn
Autumn
2
by public transport.
Haid 1
3
Salzburg
8
5
7
The Austria-wide proportion of custo-
Vienna North
19
19
20
Vösendorf
10
13
8
7
8
5
12
12
10
year 2008, 67,830 tickets in financial year
2009.
Proportion of customers arriving on public
mers who came to IKEA by bus fell
from 10 to 8 percent, mainly due to
the low acceptance of the bus in
Klagenfurt.
Graz
Innsbruck
Klagenfurt
Austria total
10
10
3
8
23
Transport/any public transport
employee's name is put on a waiting list.
The bicycles are used for commuting and
for private purposes. Due to the large
number of bicycles available, employees
at IKEA Innsbruck can rent them for extended periods of time.
n Haid: About 25 bicycles are available for
employees here. The switchboard maintains a signature list of names and
addresses for the bicycles. The bicycles
can only be used while a person is working for IKEA. Most employees rent the
Pool bicycles support eco-friendly
mobility
bicycles in April and use them throughout
"I think it's great that I can rent a
bicycle after work to ride the 34
km home along the Salzach. I get
home much quicker than on the
train."
Avia-Monika Auer,
IKEA Salzburg/Customer Service
the summer; others just for brief periods,
"I live in Ansfelden and use the
to ride home and back to the company.
pool bicycle every day - even in
n Salzburg: There are 7 standard and 5
electric bicycles here. Due to the brisk in-
W
Comments
winter."
Benjamin Gräser,
IKEA Haid/Kitchen Department
hat began as a small idea to promo-
yees also use them for private tours.
terest in the scheme, the period of use
te gentle mobility has since become
The ways in which the bicycles are used
has had to be restricted to about one
"I cycle to work on a rental bike in
a standard feature at three of the seven
vary from location to location - ultimately
week. The bikes are rented out by the
good weather. Now and again, I
IKEA furniture stores in Austria: a pool of
it depends on topographical circumstances
switchboard. If there aren't any availab-
bicycles - purchased by the company and
and public transport links. Common to all
le, a reservation can also be made there.
made available to employees for free as a
of them is that IKEA sends the bicycles for
A special service is the provision of locka-
set of wheels.
a service once a year, after which they are
ble bicycle boxes - some of which even
The idea behind it is to offer an additional
available to employees again.
have
incentive for more employees to switch
behind the bicycles was that they would be
This is how the rental system
works:
used to cover the distance between a rail-
n Innsbruck: The present 40 bicycles can
way station and the furniture store, either
be rented from the switchboard. Emplo-
on public transport or with muscle power.
yees fill in the form with their contact de-
In reality, the bicycles are used in all sorts
tails, sign it and ride away on a bike. If all
of ways. The company is happy that emplo-
the bicycles are currently in use, the
over to public transport. The original idea
a
power
electric bikes.
point
for
the
use it for private purposes as
well."
Katja Seiter,
IKEA Innsbruck/
Living Room Department
"I use the bicycle for private cycle
tours and to ride to work. My main
route is between Liefering and
IKEA."
Michael Scholz,
IKEA Salzburg/Building Technology
"I cycle home twice a week when I
work the late shift."
Christoph Plass,
IKEA Haid/Building Technology
"I regularly use the bicycle as a
healthy alternative to driving a car,
for the commute to work and back
as well as privately."
In Innsbruck, Salzburg
and Haid (from left)
, employees have access to
free pool bicycles.
24
Daniel Abenthung,
IKEA Innsbruck/Human Resources­
25
Transport/any public transport
Rental transporters in use
number of rentals in Austria
Rented km
V
VN
K
I
S
G
2,510
1,460
804
795
755
1,525
122,440
66,296
50,524
35,056 34,005
72,175
10.0
5.8
6
3
3
6
3
5
49
45
63
44
45
47
65
51
Rentals/opening day
Kilometres/rental
HTotal
652
8,501
42,265 422,761
V=Vösendorf | VN=Vienna North| K=Klagenfurt | I=Innsbruck | S=Salzburg | G=Graz | H=Haid | A=Austria total
IKEA has chosen the
most environmentallyfriendly transporters
available on the market.
Environmentally friendly shopping
with the IKEA rental transporter
A
round 35 tonnes less CO2 – this im-
mentally friendly ones available on the
The rental transporters, which have been
cess. Customers of the furniture stores in
pressive sum is saved by the 23 natu-
market: Natural gas transporters. They
available since February 2009, are very po-
Haid and Klagenfurt drove the furthest with
were specially converted to run on natural
pular with customers. They were rented out
the IKEA transporters (65 and 63 km res-
currently in use at IKEA, compared to die-
gas
operated
on 8,501 occasions in financial year 2010.
pectively), while customers in the Tyrol
sel vehicles of the same design.
by THE specialist for combined mobility in
And covered 422,761 kilometres in the pro-
drove them the least (45 km on average).
The offer of affordable rental transporters
Austria - Carsharing.at. Carsharing has
is another step taken by IKEA to promote
also calculated how much less harmful car-
public transport, although this measure is
bon dioxide is emitted by the transporters
primarily aimed at customers who make
used at IKEA compared to diesel vehicles
Comment
their way to the furniture stores by bus or
of the same design: a total of 35 tonnes. In
"Cars powered with natural gas reduce
access to more than 20 rental transporters
train.
order to trap this amount of CO2, a total of
fuel costs by around half compared to
powered by natural gas to carry their
For this reason, IKEA has not chosen just
35 beech trees would have to grow for 80
conventional petrol engines, nitrogen
purchases home with them, while protecting the environment.
any transporters, but the most environ-
years*!
oxide by around 95 percent, CO2 by up
ral
gas-powered
rental
transporters
for
IKEA.
They
are
to 25 percent and do not emit any fine
particulates.
If they also fill up with natural gas at one of
the 170 filling stations in Austria, they will
This allows the drivers of natural gas cars
additionally save around
to protect the environment with no loss
half of the fuel costs. The IKEA natural gas
of comfort, while taking the strain off
fleet covers more than 400,000 kilometres
their wallets. For companies with fleets,
a year. Compared to diesel-powered trans-
natural gas vehicles also offer large sa-
porters, natural gas not only saves 35
ving potentials - not least due to the
tonnes of CO2, but also avoids 100 percent
attractive grants provided by the Austrian
of fine particulates."
Environment Ministry and energy suppliers.
IKEA is already using natural gas for its
customer fleet, making it a pioneer in the
area of future mobility. Customers have
Dr. Gerhard Zettler
CEO of OÖ. Ferngas AG,
CEO of OÖ.
Gas-Wärme GmbH
*Source: Dr. Daniel Klein, researcher in the Forest Centre of the University of Münster. In: Handelsblatt online of 18 June 2010. A beech tree captures 12.5 kg of CO2
per year, and would have to grow for 80 years to capture one tonne.
26
27
Transport
Comment
Hybrid vehicles ...
... have a combustion engine and
IKEA runs on
low emissions
I
have values of 89 g/km of CO2.
support an increase in efficiency;
depending on the driving situation,
Hybrid cars and alternatives
IKEA Austria was the first major company
one of them is used on its own, or
both of them simultaneously. The
electric drive requires an additional
n 2012, an EU Directive comes into
in the country to start replacing its compa-
force which obligates vehicle manufac-
ny cars back in February 2007. Until this
generator powered by the combu-
turers to minimise the so-called fleet emis-
time, mostly diesel vehicles were used (incl.
stion engine. An important advan-
sions value of 65% of their new cars to less
Renault Espace, Volvo V50 and VW Passat).
tage is that braking energy is used
than 130 g/km CO2. This refers to the CO2
The first batch of 13 Toyota Prius hybrid
emissions per vehicle. Long before this Di-
cars replaced the old cars in 2007. IKEA op-
conversion. In the medium term,
rective was passed, IKEA Austria had alrea-
ted for the Prius because it was the most
models with hybrid technology will
dy begun to convert its fleet to cars with
environmentally friendly vehicle on the
be found in all vehicle categories.
even lower emissions - namely below 120
market at the time - with CO2 emissions of
g/km of CO2 . According to the manufac-
104 g/km (first generation Prius) or 89 g/
ped with a special high-perfor-
turer, the hybrid vehicles in the fleet even
km (second generation Prius; according to
mance battery, it can be charged
manufacturer data). Additional low-emissi-
directly from the mains network
ons vehicles have been in use since 2009 especially for families with children. The
Mathematical model
A hybrid vehicle works with two
motors: a petrol one and an
electric one.
55 tonnes of nitrogen oxide
That's equivalent to filling this amount
precondition: CO2 emissions must be below
120 g/km.
of CO2 into an incredible 11,111,100
55 tonnes of nitrogen oxide saved
standard balloons!
Assuming that a balloon is 20 centimetres across and also assuming that
of CO2. In turn, a balloon has a volume of around
all these balloons are placed one next
2.5 litres. That is equivalent to 0.0025 m3. One
to the other, side by side on an imagi-
tonne of CO2 = 505 m3, which therefore fills
nary line, then they would extend for
202,000 balloons. 55 tonnes of CO2 saving there-
a distance of 55,555 kilometres. This
fore corresponds to 11,111,100 balloons.
The conversion has enabled IKEA to reduce CO2 emissions by around 55 tonnes in
just four years.
stance from Vienna to Australia.
Annabella Musel from WWF Austria
Österreich employed this calculation.
Her throught process: At normal
pressure (1,031 hPa) and 0°C, CO2
has a density of 1.98 kg/m3. This
gives a volume of 505 m3 for a tonne
mises fuel utilisation and power
The plug-in hybrid vehicle represents the next generation: Equip-
(plug-in). Hybrid petrol vehicles
achieve much lower CO2 emission
values than comparable models
with just a petrol engine. Pollutant
emissions are also very low. The
purchase of hybrid vehicles is subsidised in the klima:aktiv mobil
grant programme. A flat-rate subsidy of EUR 500 per vehicle can be
claimed when purchasing up to 10
vehicles.
Status: July 2010
www.klimaaktivmobil.at
by up to EUR 500.
Trend in the CO2 emissions of IKEA company
cars
Beginning of 2007 FY 2008 FY 2009 FY 2010
320 t
288 t
270.9 t
265.1 t
Calculation by the WWF. CO2 emissions of all company cars
combined. Based on an average mileage of 25,000 km per
year. In 2007, there was a total of 80 vehicles with CO2 emissions above 160 g/km; currently there are 36 old vehicles and
49 new ones with emissions below 120 g/km CO2.
© Toyota
kilometres in length. That's the di-
to charge the battery. This opti-
Purchasing a hybrid vehicle
span once around the equator, plus a
trail of balloons of around 15,000
battery, which is charged via a
reduces the standard fuel outlay
chain of balloons would therefore
28
an electric motor, which works to
DI Willy Raimund,
Österreichische
Energieagentur
29
Investments
year on a new pellet heating system. It will
Most of the measures
are not visible at first
glance.
be needed in summer for hot water and in
winter also for heating. The pellet heating
system was, after close analysis, the only
technically feasible option for an alternative heating system. None of the other vari-
naires, while Vösendorf is currently doing
ants could be coupled to the existing sys-
this on its parking decks. Total cost: about
tem (including the solar system on the roof
EUR 100,000.
of the warehouse). The cost of the new system including the connection to the exis-
Precious water
ting systems was also around EUR 700,000.
Investments were also made in water: on
the one hand in rainwater tanks for process
Investments in the environment
E
Savings potential in detail
water (in Klagenfurt for the toilets and irri-
One of the projects which received part of
gating the external areas, in Vienna North
the investments, especially in the past fi-
for the toilets), on the other in waterless
nancial year, is the expansion of the coun-
toilets.
xactly EUR 3,169,817 - that's the
ments, however, deserve attention. And
ter network in the various IKEA units. IKEA
princely sum that IKEA Austria has in-
they cover all areas of building technology,
Facility Manager Hannes Eichner, who is
vested in just the past three years in mea-
from the lighting systems to climate-con-
also the person responsible for the "IKEA
Big investments in public
transport
sures to improve energy efficiency, reduce
trol installations to public transport.
goes renewable" project, wants to achieve
Investments in public transport also ac-
one thing above everything else with this:
counted for a considerable portion of ongo-
"We want to be able to see precisely whe-
ing operating costs. IKEA Vösendorf has
gies. The building of IKEA Klagenfurt, the
Heating systems without fossil
fuels
re we are using which type of energy." For
operated its own IKEA bus for many years,
most modern and environmentally friend-
The two largest investments are without
him, it is about being able to compare ener-
which carries customers from Vienna city
ly furniture store of IKEA Austria, is not
doubt the construction of the geothermal
gy consumption not only on a monthly, but
centre to IKEA.
included in the calculation. The sole ex-
plant in Klagenfurt and the new pellet hea-
also on a daily basis. "In this way, we can
Last year, IKEA Haid finally succeeded in
ception: the geothermal pump.
ting system at the warehouse in Wels. In
be react more quickly to any slightly high-
getting an express bus link from Linz, in ad-
That makes around one million Euro each
Klagenfurt, two geothermal pumps provi-
er energy consumption."
dition to a local bus link. IKEA covers the
year, just in environmental investments.
de heating and cooling, dispensing entire-
The Energia energy-saving system was in-
costs for installing the bus stop and the
Most of them are not apparent to the cus-
ly with the need for fossil fuels. The pumps
troduced in almost all of the furniture
weatherproof canopy from the furniture
tomer - or only when one takes a very close
alone cost around EUR 700,000. And at the
stores in financial year 2010. It concerns
store to the bus stop. IKEA also finances
look. The projects behind those invest-
warehouse in Wels, construction begins this
reducing the voltage of the electricity used
the pool bicycles for employees (in Haid,
and saves about 21.34 percent of the elec-
Salzburg and Innsbruck), a portion of the
tricity consumed each year.
annual ticket charge for public transport
water consumption and continue along
the path towards 100% renewable ener-
The investments of the units in € (excl. operating costs)
Location
FY 08
FY 09
FY 10
total
Vösendorf
254,380
244,000
59,367
557,747
In the previous two years, the spot lights
(Innsbruck and Haid) as well as the elect-
Vienna North
130,000
19,160
0
149,160
in the sales areas were gradually replaced
ronic display boards for the departure times
Innsbruck
15,300
178,500
14,485
200,285
Salzburg
150,000
36,000
56,645
242,645
with 20 W spots. Reducing 3,000 spots
(Haid and Innsbruck).
Graz
0
118,580
20,470
139,050
Haid
213,000
171,000
55,270
439,270
298,155 kWh of electricity per year. The
Klagenfurt
700,000
0
163,500
863,500
furniture store in Haid has already equip-
Wels
115,000
275,000
772,500
1,162,500
ped its parking structure with LED lumi-
from 50 W to 20 W alone saved IKEA Graz
* All figures for financial year 2010 (as at 31 August 2010) were calculated in this report as at 24 August 2010.
30
31
Raising awareness
Everyone can do something
F
aus der
protecting the environment. Starting this
year, communication material is finally
available and is now gradually beginning
to be used. After all, with more than 12
million customers a year, it really does
Licht aus ist nur der Anfang …
makes a difference when we "talk" about
Wenn alle den Konferenzraum im Büro verlassen, schalten intelligente Sensoren
das Licht automatisch ab. Weltweit sind Beleuchtung, Heizung und Klimaanlagen in
Privat- und Bürogebäuden die größten Energieschlucker. Und das ist unser Beitrag:
one or the other issue. The idea behind
Wir wollen unsere Energieeffizienz im Vergleich zum Jahr 2005 um 25% verbessern.
Wir haben vor, alle IKEA Gebäude und Fabriken weltweit mit erneuerbaren Energien
statt fossilen Brennstoffen zu betreiben. Und wir entwickeln neue Gebäude, die sich
mit Erdwärme, Wind- und Solarenergie versorgen, dann z.B. unser Einrichtungshaus
in Mailand/Italien: 50% Energieeinsparung durch die Nutzung der Energie im
Erdinneren für Heizung und Klimaanlage.
this is to raise awareness of environmental issues.
Area dedicated to the environment
der
UNENDLICHE Job
© Inter IKEA Systems B.V. 2009
enough in the furniture stores to show
how everyone can make a contribution to
UNENDLICHEN Liste
VERBESSERUNG
or a long time, we have not done
IKEA Klagenfurt came up with a very special idea: The customer service section in
Wir haben uns
entschieden...
VERBESSERUNG
sively to the environment. Visitors can now
manchmal ein
Wir wissen, dass wir
Doch wir
Teil des Problems sind.
zu ändern.
setzen alles daran, das
unseren
Deshalb wägen wir bei
Für und Wider
Entscheidungen das
aus. Und
ab. Wir probieren Dinge
Alle kleinen
wir verändern etwas.
haben
Veränderungen zusammen
einen großen Effekt.
#
4
VERBESSERUNG
B.V. 2009
© Inter IKEA Systems
wussteren
zu einem umweltbe
haltigkeit
tun! Unsere Beiträge
www.IKEA.at/Nach
Es gibt noch viel zu
Leben findest du unter
und nachhaltigeren
find out what the company is doing - in
le, they wait for their purchases to be delivered. At the centre of the environment
UNENDLICHEN
e
VERBESSERUNG
Liste
so ein,
Wir setzen Holz
wächst.
wie der Baum
area there is also a giant drop-off point for
UNENDLI
CHEN List
e
all sorts of waste - from cans to energy-saving bulbs.
VERBESSE
RUNG
Etwas wir
st du hie
r
nie finde
n: Müll.
Vielleicht ist
da ein
Earth Hour – IKEA as partner
Since the Earth Hour of the WWF arrived in
Austria, IKEA has lent its full support to the
klitzekleiner
Möbelausst
Kratzer. Vie
ellung. Od
lleicht stand
er jemand
nicht das Pa
es vorher
hat zu Hause
ssende ist,
in der
festgestellt,
und hat es
einem akzep
dass es do
zurückgebra
tablen Zusta
ch
cht. Anson
nd und ver
sten ist es
die
nt
es nicht, we
in
Das ist de
ine Chance!
ggeworfen
zu werden.
In der Fun
dgrube fin
dest du ech
zweite Chan
te Schnäp
ce, ein zuf
pchen und
riedenes un
gibst IKEA
die Fundgrub
d erfülltes
Möbeln ein
e in IKEA
Leben zu leb
e
Einrichtung
Material nic
en. Jedes
shäusern we
ht einfach
Jahr sorgt
ltweit dafür
we
gg
Kunden wie
eworfen we
, dass Million
rden. Und
du viel, vie
en Kilo
dafür, dass
l Geld spa
ren.
zehntause
nde
– Holz ist seit den
vielseitig und recycelbar weniger Energie
Stark und robust,
ren
Weil es schön ist.
bei IKEA. Holz erfordert
endlos erneuerba
natürliche Rohstoff
; es wird zu einem
50er Jahren der
als andere Materialien
zur Verarbeitung
Bäume pflanzt.
man einfach neue
Rohstoff, indem
erten Wäldern ab.
Holz aus schützensw
des Holzes
gefälltes Holz oder
, um die Herkunft
Wir lehnen illegal
nten zusammen
unseren Holzliefera
Wir arbeiten mit
olgen zu können.
besser zurückverf
sen
nur Holz aus nachgewieist der
Produkte
IKEA
für
ip Council
s Ziel ist es,
. Forest Stewardsh
Unser langfristige
unterstützt.
haft zu verwenden
den IKEA derzeit
nachhaltiger Forstwirtsc
Waldwirtschaft,
für zertifizierte
einzige Standard
Wissen
informieren, ihr
listen vor Ort, die
wir eigene Forstspezia beim Lieferanten zurückverfolgen.
n
Außerdem haben
zu seinen Ursprünge
teilen und das Holz
heute und für zukünftige
gutes Holz – für
Arbeitsweise für
Das ist unsere
en.
Generation
ve all in the employee area, Earth Hour was
supported yet again this year with clear and
unambiguous communications. "Join in" is
the motto. The message is obvious: Every-
© Inter IKEA
Systems B.V.
2009
teren
umweltbewuss
Beiträge zu einem EA.at/Nachhaltigkeit
zu tun! Unsere
du unter www.IK
Es gibt noch viel
Leben findest
und nachhaltigeren
idea. Both in the customer areas and abo-
Es gibt noc
h
umweltbew viel zu tun! Unser
e Beiträge
ussteren
zu einem
und nachha
findest du
unter ww
ltigeren Leb
w.IKEA.at/
en
Nachhalti
gkeit
© WWF (2)
aus der
Recycling station and comprehensive information in one: the environment area of IKEA
Salzburg.
Salzburg and elsewhere - while, for examp-
aus der
klein-
B.V. 2009
© Inter IKEA Systems
This is what
environmental communication
looks like at IKEA as from this year.
Clear and conspicuous.
Es gibt noch viel zu tun! Unsere Beiträge zu einem umweltbewussteren
und nachhaltigeren Leben findest du unter www.IKEA.at/Nachhaltigkeit
andere weggeworfen
Birkenholzreste, die
ein neues Leben als
hätten, finden bei uns
Beistelltische aus
IKEA PS KARLJOHAN
So können wir mit
massiver Kernbirke.
schützen gleichResten viel sparen und
für Jahr!
zeitig Bäume – Jahr
viel vor. Mehr
Und wir haben noch
keit
unter www.IKEA.at/Nachhaltig
32
the store has a large area dedicated exclu-
68
#
ist und
Holztisch, der viel leichter
PS
Ein massiv aussehender
verursacht. Der IKEA
daher weniger Transportkosten
und ist
eine furnierte Tischplatte
BRUSE Couchtisch hat
sich nie
wiegt er weniger, verzieht
innen hohl – dadurch
und schont die Baumbestände.
die Erde,
Wir möchten mithelfen,
die Menschen,
ihre Ressourcen und
schützen.
die auf ihr leben zu
one can do something in the fight against
climate change.
The message goes out around the world during Earth Hour: Lights off! IKEA has supported this initiative from the outset.
33
Raising awareness
The expert's statement
Physicist DI Hans Roiger trains the
building technicians of IKEA - comprehensively and with a practical
bias.
The training courses deal briefly with the
main points of technical building management, as the overall approach cannot be covered in depth in just a few
days. Practicality is important. The LIVE
building technology training takes place
directly on the systems of IKEA. This
electricity it requires. Secondly: The tem-
allows the general training content to be
perature values of the heating water chan-
clearly explained by using real examples.
ge by being controlled in a way that, for
The topic for 2010 was measuring and
example, makes use of lower tariffs for
control technology in ventilation and
district heating systems.
climate-control systems. The course
Building technology systems are installed
focused on the use of existing componen-
and commissioned on the basis of planning
ts and the "electronics" with an adaptati-
data. Practice shows that both external
on of the operating parameters (control
influences and different user behaviour
in particular to the area of ventilation and
technology, central building control sy-
necessitated adjustments to the building
climate technology. In order to under-
stem as a database) to meet actual re-
(and therefore the building technology)
quirements as well as the
over the years.
avoidance of peak rate
If there are periodic training courses - like
tariffs. By consistently
the ones at IKEA - for the employees at
Training courses raise
awareness amongst employees
O
nly those who know why things are
done do them well, as the saying
goes. That's why each employee who
stand the connections between individual
starts work at IKEA attends a training
technical measures for energy-efficient
course on the environment. This has been
operation of the systems, the building
optimising operating
different locations, the building technicians
done for several years by means of an in-
technicians must be up-to-date with the
times and set values for
get technical input as well as additional
teresting and varied interactive e-learning
technology.
temperature and air
suggestions on how to look for energy-sa-
programme lasting several hours. The la-
Physicist DI Hans Roiger trains the building
volumes, it is possible to
ving potentials in existing systems and the
dramatically reduce the
options available. At the same time, the
test version has just been released. The
technicians of IKEA. His approach: Energy-
energy costs.
employees from newly equipped or retrofit-
screenshots on this page give a brief glim-
efficient operation can only be maintained
An example will show
ted locations can pass on their expe-
pse of what it looks like.
when the building technology systems con-
how important it is to identify connec-
riences. Qualified technicians should also
tions: In February 2009, we started with
think about how the requirements of the
the topic "Heating technology - energy-
building itself can be minimised and how
sume only as much "heat", "cold" and elec-
"On site" with experts
trical energy as the building needs to main-
efficient hydraulic circuitry". This is be-
heat and cold can be cost-efficiently "gene-
The training courses provided for specia-
tain a comfortable indoor climate. For this,
cause the installer ensures that there will
rated".
lists
it needs committed, qualified building tech-
are
also
important
from
an
environmental point of view. This applies
nicians.
never be an under-supply during commissioning. As much heating water as
possible is therefore pumped through the
pipes. The user hardly notices this. The
training course therefore dealt with the
hydraulic balancing (adjustment) of
systems. Only as much heating water as
is absolutely necessary should be "pumped around the circuit". The consequence
of this measure is plain to see. Firstly:
The less water a pump moves, the less
34
Screenshots from the e-learning environmental training course.
Prof. DI Hans Roiger,
Lecturer at TU Vienna, heating/climate technology
trainer at IKEA
35
Role models
Environment Manager
Gottfried Kienzl (on right)
and the environment team
of IKEA Salzburg with the
Energy Globe (on left).
test-ride tickets, rental transporters and
the relevant information were other reasons why the prize went to the environment
team at IKEA Salzburg.
Klimabündnis and Energy-Saving prize
While IKEA Vösendorf received a recognition certificate in this year's energy-efficiency prize Helios 2010, IKEA Innsbruck be-
Prizes and awards
for setting an example
E
nergy Globe, Umweltblatt Prize, Cli-
ency, environment and climate protection.
mate Alliance Operation – IKEA Aust-
The aim is to present solutions for protec-
came a partner of the Klimabündnis. After
committed environment team of emplo-
Haid, Graz and Salzburg, Innsbruck is the
yees and managers in a wide range of func-
fourth IKEA location in Austria to subject
tions in the furniture store who are driving
itself to the requirements.
this topic forwards.
ting the environment and raise awareness
environmental prizes and accolades in fi-
about the sustainable use of energy resour-
Umweltblatt prize for local environmental protection
nancial year 2010.
ces. The award is given at regional, natio-
For special services to local environmental
In the race for the Energy Globe Award,
nal, continental and international level. See
protection, IKEA Salzburg received the
IKEA Austria was above all commended for
also the Internet at www.energyglobe.com.
"Umweltblatt Prize" from umwelt service in
its sustained efforts to convert entirely to
IKEA also claimed the Energy Globe for its-
Salzburg. IKEA received this award mainly
renewable energies and for reducing its CO2
elf twice: as overall winner in the province
for its mobility management. Many of
emissions. The renowned environment pri-
of Salzburg and as winner in the "Air" ca-
IKEA's employees commute to work and
ze rewards exemplary projects from the
tegory in the Austrian competition.
back either with one of the location's four
areas of renewable energy, energy effici-
IKEA has set itself the goal of making all its
hybrid company cars or with a company bi-
furniture stores, warehouses and office
cycle. All private bicycles can be securely
building fully independent of fossil fuels in
locked in one of the 20 bicycle boxes, some
the long term. At IKEA Salzburg, this is al-
of which are equipped with charging points
revelled
in
several
"This award is a reward for
the efforts made in recent
years."
ready a reality: Heating has been provided
since 2009 with district heating from biomass, while the electricity is supplied - as
it is at all IKEA furniture stores in Austria
Gottfried Kienzl,
Environment Manager IKEA Austria
and the central warehouse in Wels - entirely from oekostrom®. The IKEA furniture
store in Salzburg has also taken up other
© Energy Globe (2), Climate Alliance (2), umwelt service
prestigious
ria
36
environmental issues - and has a highly
for electric bikes. Right in front of the IKEA
furniture stores is an ElectroDrive charging
station, which has supplied the five electric
bicycles for IKEA
employees
green
with
electricity
since 2009. Weekly
37
IKEA Food
Eco-friendly energy from
food leftovers
soil is not eroded. More on
been grown without the use of conventio-
UTZ at www.utzcertified.
nal pesticides or artificial fertilisers. The
org.
products range from orange and strawberry jam to organic noodles. Around ten per-
tovers. These are not simply thrown away,
cent of the total of 250 products from the
2010, IKEA Vösendorf has even used
but used. Because the leftovers produce a
IKEA FOOD range currently fall in this ca-
food waste to generate environmentally
highly sought-after raw material for biogas
tegory.
friendly energy.
plants. The system behind this is called Bio-
In an operation of this size, it all adds up to
Trans.
Coffee: certified and good
a lot: The restaurant of IKEA Vösendorf, the
While between four and six 120 litre vats full
For almost two years, IKEA has sold only
biggest furniture store in Austria, has 520
of kitchen waste used to be transported off-
certified coffee. "UTZ certified – good in-
seats. On peak days, around 1,700 guests
site for standard disposal, a small machine
side" is shown on the packs. UTZ is a glo-
are served in the restaurant alone, with up
now "swallows" all the food and preparati-
bal, independent, charitable organisation
to 2,000 visiting the bistro for Frankfurters,
on waste (including sauces, fats, oils, coffee
that sets standards for responsible coffee
hot-dogs or wraps. In addition, around 600
grounds and citrus fruits) and converts the
growing. Coffee farmers who want to ob-
IKEA employees at the location use the
waste at high speed into a biomass, which
tain the certificate must meet social stan-
canteen. With such numbers, it's hardly
is fed inside a closed system into a 4,000 lit-
dards for the workers and their families,
surprising that there will be some lef-
re storage tank beneath the restaurant. This
and there are also criteria for the use of wa-
so-called BioMaster also recognises when,
ter, energy, fertilisers and pesticides.
for example, pieces of cutlery have been
They must also take care to ensure that the
transported into the machine with the waste by mistake. In this way, the kitchen waste is turned into a highly sought-after raw
material for biogas systems, which use it to
aus der
UNENDLICH
EN
Liste
VERBESSER
UNG
58
#
Schau doch
mal nach,
woher deine
Kaffeebohnen kom
men...
Geh auf www.
utzcertified.
org/IKEA und
das Mindesthalt
gib
barkeitsdatum
deiner IKEA
Kaffeepacku
ng ein – schon
siehst du die
Plantagen, von
denen die Bohne
n stammen!
Dank der UTZ-Z
ertifizierung
lässt sich IKEA
Kaffee zu 100%
zurückverfo
lgen. UTZ
garantiert, dass
Standards für
Unterkünfte
Gesundheits
,
versorgung
und Schulbesuc
für Plantagenar
he
beiter und ihre
Familien
eingehalten
werden. UTZ
Certified schult
Bauern auch
darin, wie man
weniger
Pestizide, Wasse
r und Dünge
mittel einset
zt.
Während du
also deine Tasse
IKEA Kaffee
genießt, kanns
t du dir ansch
auen, wo dein
Kaffee weltw
eit angebaut
wird.
2009
ince the beginning of financial year
© Inter IKEA
Systems B.V.
S
be genetically modified and must have
Es gibt noch
viel zu tun!
einem umwe
Unser
ltbewusste
ren und nachh e Beiträge zu
findest du
altigeren Leben
unter www.
IKEA.at/Na
chhaltigkei
t
Background
BioTrans
This biomass is then disposed of, not seve-
Many large kitchens, canteens, hotels,
ral times a week as in the tub system, but
Similar systems are also in use at IKEA Kla-
restaurants and communal dining areas
only every four to six weeks, depending on
genfurt and Graz.
would like to have an economical, ecolo-
the size of the tank.
generate environmentally friendly energy.
Eco-dishes for the guests
IKEA has for some time been increasingly
committed to adding products from organic farming to its product range. Apart
from the children's menu in the restaurant,
gical, hygienic and environmentally
friendly solution for disposing of their
This reduces the CO2, dust and noise bur-
leftover food and waste equipment. Bio-
den by up to 90 percent and is the final
Trans is such a system.
step to closing the natural circuit
from production to the recycling of food
How does it work?
input station in the kitchen – converts the
which last year included organic noodles
leftovers, including frying oil, coffee
with an organic sauce and an organic drink,
grounds, fats, etc. directly into a homo-
the offer in the IKEA Sweden Shop is also
growing. These products are identified with
the Swedish term "EKOLOGISK". They
processes in the kitchen area for energy.
The so-called BioMaster® – that's the
geneous biomass. It then
transports this within a sealed and odourtight system to the bio tank by means of
a delivery pump.
Johannes Stangl,
Sales Manager,
BioTrans Österreich,
Optimist Entsorgungs- &
Recyclingservice GmbH
come from ecological cultivation, must not
38
39
Recycling
Separating
waste protects
resources
Drop-off points in the
lighting department
and after the tills make
things easy.
and a handful of smaller waste areas.
With 6,614.7 tonnes (FY 2010) generated
every year, that makes a big difference.
IKEA works together with specialist waste
disposers in the region. First, the IKEA
Prime example
employees in the departments and on the
In line with its motto "Clean ser-
hoppers at IKEA will find one thing in
loading ramp, where various containers
vice for an environment worth
every store: large drop-off points for
are placed, separate the waste according
certain materials, including plastic, fluore-
to basic materials: Wood, cardboard, me-
des IKEA at no charge with one of
scent tubes, energy-saving ­lamps, cans,
tal, plastic, glass, organic waste, electri-
its own employees, who separates
paper,
etc.
cal/electronic scrap, ceramics and foil, to
waste into the types cardboard,
What is an additional service for custo-
name just a few. The waste disposer then
mers continues for them behind the
collects these pre-sorted waste streams
generated this year was separated and re-
the waste into these main types,
scenes: Waste separation is big business
and disposes of them professionally. The
cycled - a pretty impressive rate.
bulky waste, scrap metal and
at IKEA. Parts and materials that can no
aim is to use resources as conservatively
longer be used are separated into 13 large
as possible. A total of 81% of the waste
S
batteries,
living in", Graz-based waste disposal company Saubermacher provi-
commercial waste and plastic
packaging. Apart from separating
treated waste wood are also collected and returned to the materials
cycle. Carefully separating the
waste into its individual valuable
materials is not only a precondition for optimising costs, but is
What happens with energy-saving lamps?
above all essential for further
recycling. Without this separation,
Energy-saving lamps belong to the category of gas discharge lamps and
■ Shredding
contain valuable raw materials (glass, metal) as well as mercury. For this
it would be impossible to return
The lamps are broken down in a shredder
reason, they fall under the Waste Electrical and Electronic Equipment
these items to the materials cycle.
system. The individual components of mixed
regulation. They must be collected separately from other waste
For example, plastics are used to
glass, metal and phosphor are then separa-
streams. Various processes exist for the recycling of gas discharge
make new products from plastic,
ted. The preparation systems work under a
lamps. Two of the most common are the cap separation process for
such as fleece pullovers, granu-
vacuum in order to prevent the emission of
tube-shaped gas discharge lamps (neon tubes) and the shredder
lates, watering cans and high-gra-
mercury. The secondary raw materials produ-
process for all special shapes (non tube-shaped).
de substitute fuels for the cement
ced in this way are cleaned of mercury resi-
industry, while cardboard boxes
due, the mercury itself is collected and
■ Cap separation process
are reused in the paper industry.
filtered from the air using an active carbon
The fluorescent tubes arrive at the recycling
To summarise: The "Graz" model
filter.
pays for itself - IKEA Graz has
plant pre-sorted by diameter and length. Sensors
repeatedly achieved the best
read the dimensions for
The mixed glass produced in both instances is
the processing process. Next,
processed into glass bricks, insulating glass
the metal caps are mechanically separated from
wool or other technical glass applications or
the glass body, the lamp glass broken and the
used in the building materials industry as an
fluorescent powder containing the mercury
aggregate. The fine fraction containing
vacuumed up. The fluorescent is collected
mercury is disposed of as special waste.
waste balance sheet for years.
in a sealed steel container through the suction
unit and filter system.
The waste air containing mercury is cleaned in
filter systems using active carbon filters.
40
Jürgen Käfer,
Saubermacher,
disposal consultant
for IKEA
41
Environment projects at the locations
"Green Week" in Klagenfurt
"Only when we accept responsibility for
society and nature can we do good business. That's why low prices should under
no circumstances be to the detriment of
people or the environment." Under this
motto, IKEA Klagenfurt organised a
"Green Week" at the end of April 2010
- with offers and activities based around
plants and the environment.
■ Bus rides: The incentive here was
"Come by bus and protect the environment": Anyone able to present their
bus ticket or
monthly ticket had the chance to win
Committed and ambitious
at all locations
prizes, such
as a year of free breakfasts at
IKEA Klagenfurt.
■ Recycling: In order to raise awareness
of the need to recycle energy-saving
G
reen Week, awareness raising, activities, investments - the seven IKEA
furniture
stores
in
Austria
and
the
lamps, IKEA Klagenfurt handed out one
drink voucher during "Green Week" for
every three old energy-saving lamps
returned.
warehouse in Wels proved to be hugely
imaginative in the past year in matters of
environmental interest.
■ Rental transporter: IKEA FAMILY members who spent more than €300 during
"Green Week" were able to enjoy two
hours of free rental of the IKEA rental
Information day with E-Drive
IKEA Salzburg was the first showplace for
transporter, which is powered by natural gas.
an event on the topic of electric mobility
■ Environment tour: On two days during
this year. Visitors were able to test a selec-
"Green Week", visitors were able to go
tion of Segways, electric bikes and electric
on an environmental tour behind the
rollers around the E-Drive charging station
in front of the furniture store. With the in-
scenes at IKEA Klagenfurt - virtually
from roof to cellar, from the collection
of rainwater in a cistern to the geother-
formation day of Salzburg AG, which also
mal pump in the cellar, a pioneering
operates the electricity charging point,
protect in a building of this size.
IKEA Salzburg also highlighted its own activities on the topic of environmentally
■ Potting soil: Finally,
all customers who presented their
friendly mobility - from hybrid cars as com-
receipt were also given a 20 litre bag of
pany cars to a pool of bicycles for emplo-
potting soil during "Green Week".
yees to rental transporters powered by natural gas.
42
43
Environment projects at the locations
Less expenditure on heating
Thanks to a few larger investments and a
raft of measures in the area of switchgear
and control technology, IKEA Haid has succeeded in sharply reducing energy consumption, both for heating energy and for
electrical energy. In total, the Upper Austrians saved an annual 500,000 kWh (7.5%)
on electricity and 1,620,880 kWh (50%) on
heating in the past three years. This is all
the more remarkable, as opening hours
have been 14% longer since August 2008.
Sealed ramp
Kick-off for environmental topics
as a team. The event got under way with a
tion, the seals around the loading ramps at
This year, the management team at the
presentation of product-related environ-
the warehouse in Wels were replaced or re-
central warehouse in Wels dedicated the
mental issues, followed by a game to sol-
newed last year. The benefits include a
kick-off for the new financial year to a
ve.
temperature difference of 1 to 2°C and fe-
showdown on environmental issues. This
The warehouse in Wels wanted the groups
wer draughts, with the wind and cold kept
involved all the employees having to pass
to explain what they understood by "sus-
outside. The ramp now also retains its seal
4 or 5 stations and solve tasks at each one
tainability" - hardly an easy task, as soon
during movements generated by the loa-
became clear!
ding process, even when the trailer is not
In order to further reduce energy consump-
docked completely straight.
Refilling instead of discarding
The environment group of the IKEA furnimented numerous projects. Sometimes it
Since March 2008, IKEA Salzburg has had
is the little things that mean so much: On
16 discounted ÖBB tickets for its emplo-
the initiative of the environment group, all
yees. These tickets can be used for busi-
employees have had refillable, environ-
ness as well as private trips.
mentally friendly water bottles since summer 2009. The aim is to reduce plastic waste.
44
© Sigg
Riding the train for less
Symbol photos
ture store in Salzburg has already imple-
45
Here's to being a good neighbour
Introduction
W
hat makes a good neighbour? A dif-
or sick children, furnished apartments for
ficult question, that can be answered
the homeless or under-age refugees, given
in broad terms: A good neighbour is willing
space to the CliniClowns as well as to young
to help, not shy and can be called on whe-
people who urgently needed real perfor-
never needed. And sometimes, when some-
mance venues to implement a theatre pro-
one around him needs support, he will even
ject. The following pages offer an insight
help before being asked.
into some of the many different activities
undertaken this year. The IKEA furniture
IKEA has taken the characteristics of the
stores are arranged in alpha-
good neighbour as a model and is ready to
betical
order.
The
step in and help anyone in the local com-
warehouse in Wels and
munity. In 2010, employees from the IKEA
IKEA Austria come at the
furniture stores, the service organisation
end.
and the distribution centre in Wels have,
amongst other things, supported young
people on the path to securing an apprenticeship, supported families with disabled
46
47
IKEA Graz
Consumption data:
Energy (kWh)
5,784,000
Energy (kWh/m3)
80.93
Proportion of renewable energy 47
81%
Electricity (kWh/m3)
64.38
District heating (kWh/m3)
16.55
CO2 emissions (in tonnes)
228
The child safety house "Bärenburg" – furnished by IKEA
Graz.
IKEA Graz
Free from scrapes
In the "Bärenburg", on the site of Graz Regional Hospital, the association "Große
Companions
O
schützen Kleine" shows how to make a
home safe for children. The child safety
ne in ten young people is out of work.
house is furnished by IKEA Graz - and a
If that goes on for too long, their self-
good number of the relevant safety fea-
confidence suffers. That's when it's good
tures also come from the IKEA product
to have someone by your side, as is the
range.
case in Graz. Honorary godparents accompany young people between 15 and
25 years of age for up to three months
through the difficult time of searching for
apprenticeships and work. The IKEA team
in Graz likes these encouragers. That's
Warm bedding
why this year the employees decided that
Noah's Ark in Graz - a rescue centre for four-
a portion of the money raised from their
legged animals in need of shelter - has already ta-
Christmas tombola should go towards this
ken in and successfully re-homed 45,000 animals.
project. It will be used to finance both the
coaches and the documentation intended
to help the young people.
Searching for apprenticeships and work:
Experienced companions take away the
worry and motivate young people.
IKEA Haid
Consumption data:
protection, cat assistance and a livestock depart-
Single parents as well as patchwork fami-
... and even more
ment, are open around the clock and also relieve
lies are often confronted with difficult pro-
 30 IKEA Sultan mattresses found
the strain on public authority departments. The
blems. The charitable association Patch-
their way to a summer camp
Electricity (kWh/m )
52.44
Graz furniture store supports the animal shelter
work Family Service has operated in Graz
organised by "Children Internatio-
Gas (kWh/m3)
17.70
with material donations. In this case, mattresses.
since 2002. It exists to offer people
nal Summer Villages" (CISV) in
CO2 emissions (in tonnes)
Graz. Just as many 15 year-olds
Anyone who understands dogs will know that this
guidance and assistance, but also supports
Learning about the world through play -
is not a luxury, but essential for survival, espe-
families right across Austria and coaches
the theatre on Ortweinplatz and its I-la-
cially in winter.
them online at www.patchworkfamilien.at.
boratory make this possible for the young
The inspiring mission statement: "Not to
people of Graz. Amongst other things, it
judge, but to build them up! As much help
does this with a "whodunit trip" through
as necessary and as much self-responsibi-
IKEA. This involved the IKEA furniture
lity as possible!” IKEA's employees suppor-
store in Graz sharing one of the show-
ted the association last year in the form of
rooms with teenagers from the theatre
a voucher for new furniture, paid for with
workshops for two hours a week until 15
some of the money raised by the Christ-
June.
mas party tombola.
hearse and perform plays. However, such
space is rare - especially without financial means. IKEA offered the young actors
Energy (kWh/m3)
70.14
Proportion of renewable energy 3
from various nations had sweet
dreams on them.
 Swedish glögg and gingerbread
biscuits were also well received at
the traditional mulled wine stand
set up in front of the furniture
store by the Red Cross from Seiersberg, for which IKEA provided
the necessary accessories.
 IKEA customers snapped up
screws. Rather than throw them
away, over two tonnes of surplus
screws were given away for a
voluntary donation at the "Screw
Buffet".
a stage in the showrooms - and customers
some real theatre!
48
4,323,500
Family life
Real space to play
Why? Because they needed space to re-
Energy (kWh)
Its facilities, ranging from animal rescue to horse
49
75%
234
anD suPPLy
This project is co-funded by
the European Union
• Rattan supply chains, including trans-boundary links,
areinstitutionalizedandorganizedinamoreefficient
way.
A look at the world
• 300 small and medium sized enterprises are familiar
with cleaner production of which at least 120 introduce
concrete measures.
• 20,000 ha of forest under sustainable management.
• At least 35 small and medium sized enterprises to have
acrediblycertifiedchain-of-custodyinplace.
• At least 25 of the processing enterprises to have
startedtoexportcrediblycertifiedrattanproducts.
medium enterprises in the supply chain will be
duction. 15 percent of processing industries will
cts to European and worldwide markets.
dustryinCambodia,LaoPDRandVietnamwillbe
mpetitive within regional and worldwide markets,
st is
chain.
llage
ufacturing
uch
urface
seland
y disment
l polluworkers.
• Legislationsareamendedandenforcementstrengthened to better support optimized supply chains and
sustainable production in three counties.
Project activities
community sustainable
rattan Management system
• Set up village rattan management and marketing
group.
Generating
income
selling
seeds
Generating
income
selling
shoots
selling
seedlings
village rattan
nursery
Forests provide rattan village rattan shoot
plantation
seeds and seedlings
e
f
d liv on o
rove izati
imp organ
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ette
rs
Calamus sp. – rattan
– can grow up to 100
m in length.
s
Der
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inc
and
Knowledge
s
sor
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Pro
Rattan
ide
dw
worl
s to
Link markets
is a liana-type plant which grows
in the tropical rainforest. Calamus
Buyers
buyers
• SupportForestStewardshipCouncil(FCS)certificationandChainofCustodyFCScertification.
sp., the botanical name of the
plant with slender, reedy stems,
• Train the rattan processing companies to apply
CleanerProduction(PC).
enrichment
planting
Forests provide
ntFP
household
consumption
• Linkthevillageproducergrouptothenationalprocessing factory.
e
aGE
n
iLLA
ioN
vIL
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tIO
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uC
oDU
rO
uP
PR
oU
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od a upply
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Proper Forest
Management
Forests provide
rattan canes
village rattan
handicraft
selling rattan
Generating
products
income
selling
Generating
income
drattanproductscurrentlyproducedinCambodiaandLao
equired product quality standards and lack proper licenses.
an inadequate environment policy, hamper the sector’s
ess to international markets.
kers, traders and processing plants. Infor-
• Review, amend and support enforcement legislation
to support the development of the rattan industry.
mation and educational films impart know-
For more information:
TheprojectisfundedbytheEuropeanCommission(EC),
withco-financingfromtheinternationalhome-products
retailerIKEAandtheGermandevelopmentfinanceinstitution DEG.
WWF Greater Mekong - Laos Country Programme
House #39, Unit 05, Ban Saylom,
Vientiane,LaoPDR
Tel: +856 21 216 080; Fax: +856 21 251 883
Bouaphet Bounsourath, Rattan Project Manager
bouaphet.bounsourath@wwfgreatermekong.org
rattan village committee manages
and regulates the community sustainable
rattan Management system
pply
islation and inadequed enforcement, means non-registered
ut legitimate traders.
can grow up to 100 m in length
• Linknaturalrattanprocessingcompaniestointernational market.
Bk-holdings
PhotosCredit:WWFLaos,exceptwherenoted.
sed plants. The tropical wood does
not form any structures such as
branches.
The expansion of capacities and the crea-
The natural material has lost none
tan sector in Cambodia, Laos and Vietnam.
of its popularity since the 17th
century. It is easy to explain why:
It gives off a warm and Mediterranean atmosphere and there is
ThispublicationhasbeenproducedwiththefinancialassistanceoftheEuropeanUnion.Thecontentsofthispublication
arethesoleresponsibilityofWWFandcaninnowaybetakentoreflecttheviewsoftheEuropeanUnion.
IKEA and WWF: Working together
for sustainable rattan production
S
and is one of the longest land-ba-
ledge on the ecological cultivation of rattan.
tion of jobs will strengthen the entire rat-
www.panda.org/laos
Sweet signs of success
Villagers are benefiting directly, with their
income rising by around 20 percent. The
hardly a material out there that
can match the natural fibre in
terms of stability and longevity.
This is due to its capillary struc-
rattan supply chain is more efficiently or-
ture. Rattan does not shrink in
diameter during processing. Neit-
ince 2009, WWF Austria has been a
Cambodia, Laos and Vietnam, the WWF
ganised. Three hundred small and medi-
pioneer in a model international pro-
project is an opportunity to succeed on
um-sized enterprises are already familiar
ject supported by IKEA.* The aim is to in-
the $4 billion world rattan market. Many
with cleaner production and at least 120
volve local municipalities in converting to
village communities in these three coun-
have already taken specific measures.
harvest cycle of the material,
sustainable rattan cultivation in as many
tries depend on the rattan trade, with sa-
20,000 hectares of forest are now being
which is self-regenerating and
areas as possible. For the rattan industry
les account for up to 50 percent of net in-
sustainably managed. At least 30 compa-
in the "Greater Mekong" region straddling
come. That makes this branch of industry
nies have credibly documented their sup-
critical in the fight against poverty.
ply chain by means of certificates; 25 pro-
Sustainable rattan production offers finan-
cessing plants have started to export
cial incentives in order to maintain 50,000
certified rattan products. Finally, legislati-
hectares of forest. It helps to protect re-
on has also been amended. Sustainable
sources (according to the WFF, around 55
production and optimised supply chains in
percent of the harvest is wasted in the pro-
the three countries are now receiving bet-
duction chain) and avoids the use of toxic
ter support.
her is it hollow like bamboo, but
solid and therefore particularly
stable, yet light as a feather. The
regrows quickly from the root
stock, is between five and seven
years, depending on the thickness.
substances from pesticides to bleaches. A
certification programme has therefore been
developed jointly with the WWF. Production
Particularly robust and very lightweight:
rattan.
66
groups have been set up in 70 villages and
training courses are held for harvest wor-
© WWF (4)
faces
stic
nable
eads to
rattan chain
Project resuLts
DRandVietnamwillbeengagedinsustainable
ustry
tive to
es of
o PDr
ecoal costs
ProDuct anD suPPLy
* The project of WWF Austria is co-financed by the EU as part of a privatepublic-partnership project and is supported by IKEA and DEG, a German
development financier.
67