Kuala Lumpur - Corporate Traveller

May – July • 2013 • Edition 7
Kuala Lumpur
Malaysia’s mecca for business,
shopping and culture.
TMCs still the key
to smarter travel
hot deals
Experience the
South Pacific
from $1,419*pp
corporatetraveller.co.nz
Be in to
WIN*a luxury night on the town in Auckland. See page 13.
check-in
6
Welcome
Travel policies have become valuable tools
for employers looking to differentiate their
businesses to potential employees.
8
Those businesses with balanced travel policies
are not only containing costs but also retaining
and acquiring the best staff.
6 Feature
TMCs still the key
to smarter travel
8
City guides
Adelaide and Kuala Lumpur
Read our page six feature to find out why a balanced travel policy
will save your business more in the long term.
11bonus OFFERS
This month we also have a night out at Auckland’s Stamford Plaza
to giveaway. This luxury package includes accommodation for two
in an Executive Suite, a bottle of Methode Traditional, two cans of
Red Bull, full breakfast, complimentary parking and a late check out
– the perfect getaway!
13competition
WIN a luxury night
on the town in Auckland
14
Have a great month and happy travelling!
Simon McKearney
Corporate Traveller is part of the Flight Centre Limited corporate division:
Cover: Petronas Towers in Kuala Lumpur. Published by Flight Centre Limited. Advertising sales and enquiries: (09) 301 9259
All material in intouch magazine is copyright and may not be reproduced in whole or part without the express permission of the publishers.
What you can
expect from
your expert.
My Time bonus holiday packages
14Travel tips
Savvy packing can save
you time and hassles
Congratulations to Shelley
Burger from Power Farming
Ltd who was the winner of the
weekend for two in Rotorua.
General Manager New Zealand
We focus on what matters.
4 Industry news
Reporting
Saving time
We have some of the best reporting
tools in the business. These tools
ensure all reviews lead to continual cost
control across your business.
e3 – Our unique e3 booking tool allows
you to book your travel online through
our proprietary system with the security
of knowing we’re there.
Cost savings
We can save you money through:
• Best fare of the day
• Contract negotiations
• Hotel and car options
Dedicated travel managers
Remember, we’re available 24/7.
meet an
expert
Stamford Plaza
drive with...
AVIS
industry
news
Travel Manager
Hawaiian Airlines
non-stop service from
Auckland to Hawaii
and will operate three flights a week
between Honolulu and Auckland
using a 294-seat A330-200 aircraft.
Hawaiian Airlines has launched
non-stop services to Auckland,
the latest addition to its expanding
international network. The first flight
landed in Auckland on 14 March
2013. Hawaiian Airlines becomes the
only U.S. carrier flying into Auckland
As a full service carrier, Hawaiian
provides all of its passengers
between New Zealand and Hawaii
with complimentary meals, drinks
and blankets, as well as selected
in-seat video entertainment on its
A330 aircraft.
To find out more about Avis, contact
Corporate Traveller on 0800 838 010
or talk to your travel manager today.
Did you know you can book your
parking at Auckland Airport with
Corporate Traveller and put it
on your account? Parking is
pre-booked and travellers
are given access cards, so
no payment is required at the
airport. Both valet and self-park
Heritage Christchurch
set to re-open
Avis Rent a Car is New Zealand’s
leading rental car company;
offering an extensive range of late
model vehicles to suit any travel
needs, from small economical
compact rental cars to large 4WD
SUV’s – all backed with experienced
and trusted service.
Avis operates from 38 key locations
nationwide, including all major
airports, ferry terminals and central city
locations. Plus, all Avis New Zealand
rentals are covered by 24-hour
Roadside Mechanical Assistance,
so wherever and whenever you need
assistance or travel advice, Avis are
never far away.
Auckland Airport parking
Situated in the heart of Auckland’s
CBD, the renowned 5-star hotel is
just a few minutes walk from the lively
Viaduct restaurant precinct, Vector
Arena and city theatres. Winner of
the World Travel Award, the Stamford
Plaza Auckland is a small to medium
Corporate Conference Specialist
Venue offering eight function rooms
(10 – 400 pax) with state-of-the-art
conference facilities.
The hotel offers 286 luxury
accommodation rooms and suites,
and four restaurants offering five
International cuisines everyday to
enhance your stay.
Heritage Christchurch’s Old
Government Building (OGB)
wing is to formally reopen on
Monday, 13 May. It has been
a part of the Christchurch
hospitality industry since its
opening in 1996.
Qantas and Emirates partnership
The Qantas and Emirates partnership was confirmed by the ACCC
on 31 March 2013 in Australia. This is currently under review in New
Zealand. The baggage allowances and policies have changed slightly.
Passengers connecting from an International flight onto a domestic
flight (within 24 hours) will be eligible for the international baggage
allowance. Travellers will however need to show both tickets when
checking in baggage. If the connection is more than 24 hours, the
domestic allowance applies. Emirates Skywards members travelling
on Qantas domestic flights will be entitled to the same baggage
allowance as Qantas’ matched tier. If you have any queries around
baggage policies and allowance, please contact your travel manager.
The Old Government Building,
which houses the hotel’s luxury
suites and food and beverage
facilities, survived the 22
February 2011 earthquake
with relatively minor structural
damage and with no harm to
guests and staff. It has been
behind the red zone cordon
for the past two years, whilst
careful planning and restoration
has taken place. The OGB
offers spacious one and two
is available. The negotiated
Corporate Traveller Skyway valet
parking rate is $29 per day and
this includes a free car wash,
if overnight. The valet drop off
site is right on the domestic and
international terminal, so no
waiting times. Talk to your travel
manager for more information.
bedroom suites, complete with
separate lounge living from the
bedroom and full kitchen and
laundry facilities. In addition, the
hotel has a restaurant and café
bar, health club and lap pool on
the premises.
The Rendezvous Hotel
Christchurch re-opening
The Rendezvous Hotel
Christchurch will reopen on
1 May and has 171 guest rooms
and occupies levels 4 to 15 of
the Pacific Tower building on
Gloucester Street, opposite
recently refurbished New Regent
St. It has been closed to the
public since the February 2011
earthquake but with repairs on
the building now complete it is
ready once more to open its door
to visitors.
How long have you worked with
Flight Centre Limited?
This year will be 12 years.
Rendezvous Hotel Christchurch
general manager Brad Watts
says staff are excited about the
hotel’s re-opening and looking
forward to welcoming guests
through the doors again.
Air New Zealand adds
Tokyo, Shanghai flights
Tapping into Asia’s growing
tourism market, Air New Zealand
announced increased services
into Tokyo and Shanghai. The
carrier will now fly daily return
services to Shanghai for the
first time since launching flights
on the route in 2006 as well
as resume daily return flights
between Auckland and Tokyo
for the first time in three years.
What is your top tip for
individual travellers to save on
their business travel?
If you are a traveller that makes
a lot of changes to your itinerary,
booking saver fares to your
destination, and then flexi back
can save quite a bit of money. I find
9 out of 10 times it is the return
that needs to be amended so it’s
a good way to make some savings
while still being flexible.
Suggest one way a SME
business can save on the cost
of their staff travel?
Book in advance where possible.
It has been said before how
important it is but it’s really amazing
the difference a few days or a
week can make to the cost.
Favourite travel experience?
There are so many! Each
destination has so many amazing
aspects and I would say for me
Cambodia was one to remember
- culture, food and history. It is a
truly incredible experience. So far
removed from my everyday life in
New Zealand and that is why I loved
it so much, so different and a great
holiday option.
0800 838 010 corporatetraveller.co.nz
stay at...
news feature
inbrief
Nicola
Tarrant
inbrief
5
Professional travel management companies are
still the key to smarter business travel. Having used
the economic downturn as a catalyst for change,
businesses are looking at ways to get the most value
from their travel investment as well as their TMC.
For any company, engaging a Travel Management Company (TMC) is the first
step in a process of ongoing improvement to achieve cost-efficiency across all
elements of your travel.
Small to medium sized enterprises (SMEs) have unique corporate travel needs.
With limited travel volumes, lower travel budgets and less resources than larger
companies, the focus is on buying business travel at the most competitive cost in
the most convenient way.
The Internet revolution, combined with low-cost carriers and budget hotels, has
certainly changed the way in which SMEs view their travel, but as time-strapped
CEOs and personal assistants spend countless hours trawling the Internet for
fares and managing their own travel arrangements, are the benefits really what
they seem?
When the global financial crisis hit five years ago, businesses were forced to
reduce travel costs and implement more effective policies. That economic
climate became a catalyst for change for businesses, with many SMEs turning
to TMCs for professional travel management.
On the back of the downturn, many companies are now reaping the rewards of
their intelligent decision to partner with an experienced business travel specialist
such as Corporate Traveller.
Working directly with an experienced TMC, companies can implement a good
foundation for booking and buying travel. This includes working with a travel
manager who understands your needs completely and can give you end-to-end
service, improving how your company travels as a whole, educating your people,
effectively negotiating your airfares, maximising the value of your hotel bookings
and ensuring your travellers’ safety. Each of these cost cutting elements is
essential to improving the way you and your employees travel for business.
Looking ahead, businesses are going to become more focused on getting
the most value from their travel investment as well as their TMC. Having a
dedicated Travel Manager 24/7 also means businesses can rest assured
duty of care is looked after and management is updated when any
unforeseen world-wide events occur.
At Corporate Traveller, businesses can be guaranteed cost savings and the
best reported tools, which means saving time for the business.
0800 838 010 corporatetraveller.co.nz
feature
7
Adelaide
Kuala Lumpur
Australia’s most liveable city plays
host to acclaimed wineries.
Malaysia’s mecca for business,
shopping and culture.
population 1.28 million
population 1.6 million
Known for The Adelaide Hills is one of Australia’s most charming wine
regions and home to a host of premium wine and food producers
visas New Zealand passport holders don’t require a visa
transfers NZ$30/60-minute drive from Kuala Lumpur
International Airport to the CBD
A
THE APOTHECARY 1878
118 HINDLEY STREET
Built inside an antique chemist shop,
this boutique bar prides itself on its
diverse wines.
Adelaide Retirement
and Lifestyle Expo
03 – 05 May, 2013
Showcasing the latest products
and services related to retirement,
retirement living and lifestyle.
The South Australian Museum
North Terrace
The South Australian Museum is
renowned for its world-class natural
history and cultural collections.
C
Rydges
Southpark Adelaide
L
Grenfell St
G
Crowne Plaza
Adelaide
Franklin St
Rendezvous Grand Adelaide
Wakefield St
K
Grote St
A
D
BreakFree
Directors Studios
Gaucho’s Argentinean
Restaurant
Carrington St
Pulteney St
Play
Currie St
West Tce
Work
Hindley St
King William St
GAUCHO’S ARGENTINEAN
RESTAURANT
91 GOUGER STREET
Offering authentic cuisine with a
diverse steak and meat menu.
North Tce
Eat & drink
B
A
Bijan
3 Jalan Ceylon
One of the few upmarket Malay
dining restaurants in town, you can sit
outside and sample the local cuisine.
Davi’s Corner
38 Jalan Datuk Sulaiman,
Taman Tun Dr. Ismail
The go-to for delicious and authentic
Indian cuisine.
Work
Play
Malaysia International
Gifts AND Premiums Expo
The Gifts and Premium Business
Expo allows suppliers to showcase
their latest range of products to
potential customers from the
corporate and public sector.
Petronas Towers
Concourse Level,
Kuala Lumpur City Centre
The 88-floor Petronas Towers offer
sweeping views of the city.
E
Holiday Inn Glenmarie
Jalan Kepo
ng
Lebuhray
a Duta – Ul
u Kelang
C
Lebuhray
a Utara –
Stay
Breakfree Directors Studios
D
InterContinental Adelaide
Comfort Hotel Adelaide
E
Mercure Grosvenor Hotel
J
Comfort Inn Haven Marina
F
Rendezvous Grand Adelaide
K
Crowne Plaza Adelaide
G
Rydges Southpark Adelaide
Hilton Adelaide
H
Sebel Playford Adelaide
Stay
D
Novotel Kuala Lumpur
Holiday Inn Glenmarie
E
Parkroyal Kuala Lumpur
J
Ibis Styles KL Cheras
F
Parkroyal Serviced Suites
K
L
Ibis Styles KL Fraser Business
G
Renaissance Kuala Lumpur
L
M
Kuala Lumpur Hilton
H
Ritz Carlton Kuala Lumpur
M
Giles St
F
Comfort Inn Haven Marina
H
Hilton Adelaide
South Tce
Parkroyal
Kuala Lumpur
Renaissance
Kuala Lumpur
Davi’s Corner
Ibis Styles
Kuala Lumpur Cheras
Petronas Towers
C
Doubletree
I by Hilton
I
Lebuhraya Sprint
F
Bijan
K
A
D
J
M
Parkroyal Serviced Suites
Kuala Lumpur Hilton
Doubletree by Hilton
I
Selatan
L
B
Halifax St
Jalan Ipoh
The South Australian Museum C
InterContinental I J Mercure Grosvenor Hotel
E
Adelaide M Sebel Playford Adelaide
Comfort Hotel
Adelaide Riviera
B The Apothecary 1878
B
H
Ritz Carlton
Kuala Lumpur
Novotel
Kuala Lumpur
G
Ibis Styles
Kuala Lumpur
Fraser Business
0800 838 010 corporatetraveller.co.nz
transfers NZ$25/15–20 minutes from Adelaide Airport to the city centre
Eat & drink
city guides
9
what’s
on
has truly earned its place as
The Capital Clash:
Vodafone Warriors v Bulldogs Australia’s premier food, wine and
Wellington, 11 May 2013
Wellington’s Westpac Stadium is set
to become the Vodafone Warriors’
first genuine home away from home.
The Vodafone Warriors are not only
playing in the capital – they will even
be kitted out in Wellington colours for
their historic NRL encounter with the
Canterbury-Bankstown Bulldogs.
Tough Mudder
Sunshine Coast, 17 – 18 August 2013
and the commitment to in-house
cost saving are huge benefits.
Tough Mudder events are made
of obstacle courses designed by
British Special Forces and it’s all
about testing your strength, stamina,
mental grit and camaraderie and is
becoming increasingly popular for
team building exercises.
What is one thing that
impresses you most about
your travel manager?
The after hours service she provides
us is legendary.
With innovative courses, 700,000
participants to date and more than
$5 million raised for the Wounded
Warrior Project, Tough Mudder is the
premier adventure challenge series.
How do you pass the time during
a long-haul flight?
I watch TV and movies mostly.
Noosa International
Food & Wine Festival
Neil Stafford
Commercial Manager
at Aotea Machinery
With over three decades of
combined industry experience,
Aotea are able to provide knowledge
with authority, and service with skill.
What is the best way to get to
know a new city when travelling?
I use Google, it has great
information and for the most part
always up to date.
What do you think is one of
the biggest benefits of using
travel management company,
Corporate Traveller?
Ease and there is no risk - knowing
the job will be done right first time,
What is most important to you
when it comes to your hotel?
For me, the hotel has to be modern.
What is your favourite airport
and why?
Singapore. It is modern and has
everything you need while in transit
- swimming pool, hotel to sleep
and showers. It is also easy to
navigate and is a short 20 minute
taxi to downtown Singapore.
Noosa, 16 – 19 May 2013
Celebrating its tenth year, The Noosa
International Food & Wine Festival
My Time
– South Pacific
packages
lifestyle event.
Festival-goers can interact with ten
of the top 50 S.Pellegrino World’s
Best Restaurant chefs along with
international and national stars of
the culinary, wine and media world.
My Time holidays are filled with exclusive inclusions and bonus offers, all at no extra cost.
For more information speak to your Travel Manager.
2013 UCI BMX
World Championships
Auckland, 25 – 28 July 2013
The rough and tumble of BMX
racing will hit Auckland, hosting the
world championships for the first
time in New Zealand.
Watch the world’s best BMX riders
chase the title of world champion
as they race around courses in an
exciting, non-stop spectacle.
An evening with
Julie Andrews
Auckland, 05 June 2013
Hosted by Nicholas Hammond, the
actor who played opposite Julie
Andrews in the film The Sound of
Music, this special event will take
audiences on an incredible journey
through the life and career of one
of the world’s most popular icons.
Fiji 4.5–star
Vanuatu
Cook Islands 4–star
$2,969*pp
$1,419*pp
$1,999*pp
$3,129 pp
$1,625*pp
ex Wellington & Christchurch
ex Wellington & Christchurch
Includes:
Return airfares, 5 nights 4.5-star at
Tokoriri Island Resort, 2 nights 4-star
in Nadi and airport transfers.
Includes:
Return airfares, 7 nights, light
breakfast daily and airport transfers.
ex Auckland
*
ex Auckland
My Time Bonuses:
Complimentary internet
access at Tokoriri Island Resort
and priority reservations at the
Tepanyaki restaurant.
My Time Bonuses:
Complimentary late check-out
(subject to availability), receive one
complimentary Tusker beer with every
two main items ordered from the
Mangoes restaurant lunch menu.
Travel 03 Jun – 15 Jul,
25 Jul – 31 Aug 13.
Travel 05 – 26 Jun,
24 Jul – 28 Aug 13.
*Please note that the internet is only
available in the resorts public areas and
not in the accommodation Bures or Villas.
ex Auckland
$2,159*pp
ex Wellington & Christchurch
Includes:
Return airfares, 5 nights, tropical
breakfast daily, return airport transfers
and one $250 food and beverage
credit per room, per stay.
My Time Bonuses:
Exclusive My Time Happy Hour with
discounts on beverages from 11am
– 12pm daily, buy-one-get-one-free
internet credit voucher per room,
per stay.
Travel 28 Jul – 30 Sep 13.
Fiji
Fiji’s treasures have always
been its crystal clear waters,
colourful tropical fish, stunning
corals and inviting warm
weather year-round. It’s also
rated as one of the top 10
dive destinations in the world
and has spectacular sights for
divers at every skill level.
Vanuatu
Made up of more than 80
islands, Vanuatu is the picture
of tropical perfection. The
islands are well known for their
clear warm waters, unspoilt
beaches, awesome waterfalls,
reefs that are ideal for
snorkelling and diving and for
the islands cultural attractions.
Cook Islands
A relaxing haven just a quick
four hour flight from Auckland,
offering the perfect location
for a mini-break. When you’re
done with the beach, hire a
scooter and take in the rest
of the island – there are some
great restaurants to enjoy in
the evening while you watch
the sun go down.
*Travel restrictions and conditions apply: Please ask us for further details. Prices are subject to availability. Prices are correct as at 09 April 13. Valid for sale until 31 May 13 unless sold out prior. Airfares are ex Auckland, Wellington
or Christchurch. Prices shown are fully inclusive of taxes, levies, government charges and other applicable fees (except service fees with are applied within accordance of your service contract). Prices may fluctuate with notice due
to changes in taxes and charges. Prices shown are for payments made in cash, payments made by credit card will incur a surcharge. All accommodation is based on twin share unless otherwise stated. Accommodation star rating is
based on Corporate Traveller ratings & is a guide only to the overall quality of the property. Costing is in New Zealand Dollars. A minimum night stay, black-out days, date variations & conditions may apply to some of the above offers.
All prices are subject to availability. My Time: All My Time offers are provided by our third party suppliers to My Time customers and are subject to availability. My Time third party supplier’s may (at their sole discretion) substitute any
of the offers for any other offer that is available for similar or no face value. All offers have no cash value, are not combinable with any other offers and are not transferable. Any offers not used have no surrender value and are not
redeemable for cash.
0800 838 010 corporatetraveller.co.nz
client
profiles
Tell us a little about your business:
Aotea Machinery has a rich history
in manufacturing experience,
and a deep passion for providing
machinery that keeps pace with the
ever-changing environment.
my time
11
*a Luxury Night
Corporate Traveller has seen a
significant uptake of SMEs joining
car hire frequent traveller programs.
These programs significantly reduce
the time it takes travellers to organise
their car hire pick-up
because of the swift,
paperless system
they offer.
One such
program is Avis
Preferred. After
your first rental
transaction, your licence and credit
card details are stored so you don’t
need to fill out the paperwork on
subsequent trips. Your name and car
bay number are displayed on a board
at the airport so all you need to do is
go to your car, where the keys and
paperwork are waiting, and drive off.
When you return the vehicle, just show
your licence as you exit the carpark.
With a frequent traveller car hire
program, the pick-up and dropoff process becomes paperless,
queueless and efficient. Passengers
can be walking out of the airport and
driving off in a hire car within minutes.
A similar service, termed the ‘roving
return’, is also available through both
Avis and Hertz at major airport car
parks. It allows you to quickly and
easily drop off a hire car and settle
your account in the airport car park
with a roving attendant from the car
hire company.
When you return your vehicle to the
car park, staff on hand do a quick
check of the vehicle and then provide
an invoice and receipt from
a portable printer on the spot.
The mobile payment and account
settlement capabilities make the
drop-off process extremely efficient.
healthy
tips
When thinking about your car
hire needs you should also
consider the following:
• Bundle your car hire with your air
and hotel bookings. Ensure all
your travel components, including
car hire, is through your travel
manager to maximise savings.
• Consider your individual trip
needs for car hire. Bookings for
two, three, and four-day car hire
have increased during the past
12 months as corporates turn
to car hire rather than taxis for
convenience and cost savings
in line with their travel policies.
• Selecting more economical
classes of car, such as a
compact or economy rather than
a standard or premium model
will minimise the cost of car hire
and fuel.
• Has your company got an
environmentally friendly policy
in place? If your organisation is
implementing, or has already
implemented, a green policy then
it is a great idea to factor this into
your travel policy and consider
hiring a hybrid car.
Don’t let jet lag get
the best of you
Jet lag can prove particularly
troublesome for business travellers
with a schedule to keep and no
time for body clock readjustment.
Although there is no instant cure
for travellers crossing time zones
there are some things you can do
to minimise the impacts.
Get some rest
Staying up late before you fly,
to sleep longer on the plane,
may seem like a good idea
in theory, but you’re better off
boarding the plane well rested.
Stop over
Breaking up the journey and
having a night’s rest may help
to alleviate the impact on your
internal body clock.
Adjust to local time
Don’t go to sleep in your new
destination until it is time to sleep
as per the local time. Similarly, your
body uses food to determine the
time so make sure you eat at the
new meal times for your location.
Reset your body clock
Spend as much time as possible
in the sunshine or outside,
especially in the morning.
Optic nerves and the pineal gland
help to reset the body clock.
on the Town!
Corporate Traveller and the
Stamford Plaza Auckland are
giving you the opportunity to
WIN* a luxury night out in Auckland.
Prize valued
at up to
$1,000
Stamford Plaza
Situated in the heart of Auckland’s CBD, the renowned
5-star hotel is just a few minutes walk from the lively Viaduct
restaurant precinct, Vector Arena and city theatres. Winner
of the World Travel Award, the Stamford Plaza Auckland is
a small to medium Corporate Conference Specialist Venue
offering eight function rooms (10 - 400 pax) with state-ofthe-art conference facilities.
The hotel offers 286 luxury accommodation rooms and
suites, and four restaurants offering five International
cuisines everyday to enhance your stay.
Prize includes:
One nights accommodation in an
Executive Suite for two people
Toast each other with a bottle of
chilled Methode Traditional or two
cocktails at Knights lobby bar
Two cans of Red Bull for extra energy
to explore Auckland’s nightlife
Delight in a delicious full
buffet breakfast at Knights
on Albert Restaurant
S
leep in with a late checkout of 1pm.
Complimentary valet parking
To enter, either fill out the enclosed
registration form with your posted
copy of intouch, or send your name,
company, address, email address
to intouch@corporatetraveller.co.nz
*Terms and conditions: Promotion closes at 5pm 28 June 2013. To enter, registration form must be filled out in full and sent back to Corporate Traveller by 28 June
2013 or email name, company, address, email address to: intouch@corporatetraveller.co.nz. Prize includes one night accommodation in an Executive Suite for
two people, one bottle of chilled Methode Traditional or two cocktails at Knights lobby bar, two cans of Red Bull, full buffet breakfast at Knights on Albert Restaurant,
complimentary valet parking and a late check out of 1pm. Additional expenses not listed above are not included. Prize must be utilised by 31 December 2013.
Accommodation is subject to availability at the time of booking. By registering your details, entrants give permission for Corporate Traveller to send email and post
updates, which they can opt out of at any stage. Prize is not redeemable for cash or credit. Prize cannot be exchanged. Valid for persons 18 years and over.
Prize subject to availability. Blackout periods apply. Prize must be booked 21 days prior to stay.
0800 838 010 corporatetraveller.co.nz
frequent traveller
car hire
Take advantage of frequent traveller
car hire schemes to get you out of
the airport and onto the road sooner.
WIN
competition
13
travel
tips
Savvy packing
can save you
time and
hassles
• Locking your bags makes it more
At Corporate Traveller, we
understand how important it is for
your travel to be smooth and efficient.
• Mark your bag with a brightly
There’s nothing worse than arriving
at your destination to find that your
luggage has gone astray, with
those all-important documents, your
business suit and more inside.
So here are some packing tips that
will see you hit the ground running.
To help ensure your bags reach
your destination with you:
• Always remove old airline tags and
attach a label with your name and
contact details where you can be
reached at your destination. A copy
inside the bag is a good idea too,
in case the label comes off the bag.
• When you check-in your bags,
make sure you get the correct
number of luggage claim stubs
and that each is marked with the
right destination.
• A void bag damage by securing
loose handles and straps, which
can get caught on conveyer belts.
difficult for anyone to tamper with
your luggage, but remember to
use TSA-approved luggage locks if
travelling via the USA, where your
bag may be randomly searched.
For a quick exit from the airport:
coloured strap to make it easier to
identify on the baggage carousel.
• Take medication in your carry-on
baggage. Make sure it is in its
original, labelled container and
carry your doctor’s prescriptions
with you.
• Never wrap or package gifts and
souvenirs. If security personnel
need to inspect them, the effort
will be wasted and it will slow your
progress through immigration.
Be prepared
Sometimes even the most careful
planning is not enough. To minimise
the impact of lost luggage, consider
the following:
• Make a list of items you have
packed and their estimated value.
Keep it in a safe place until you
return home.
• Report any missing or damaged
items before you leave the airport,
this will speed up tracing your
luggage and processing claims.
• Power chargers for your phone and
laptop are another must for your
carry-on luggage.
• Make copies of all of your important
travel documents (passport, tickets,
itinerary, drivers licence etc) and
store a set in a pocket of your
carry-on luggage.
• Don’t travel without a USB stick.
• Keep your travel manager’s contact
• Always pack at least one change
Rules on what must be carried in
checked and carry-on luggage
change and vary from airline to
airline, so check the regulations
each time you fly.
It will allow you to keep back-up
copies of important documents and
presentations, should your luggage
get lost or your laptop damaged.
of clothes in your carry-on luggage
as well as regulation size toiletries,
so you won’t have to go shopping
prior to your meeting if your bag is
lost or delayed.
details in your wallet in case you
find yourself with a dead battery
and a delayed or cancelled flight.
spaceseat
Premium Economy
Space is no longer at a premium
The Premium Economy Spaceseat is available on the
777-300 between Auckland, Los Angeles and London.
airnewzealand.co.nz
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