DSB | Annual Report 2012
Transcription
DSB | Annual Report 2012
DSB | Annual Report 2012 Julianastraat 56 DSB | Annual Report 2012 DSB | Annual Report 2012 3 Involved Involved, this corporate value reflects our deep and geniune interest in our society, nature and environment. We are rooted in Suriname society and want to make a contribution in our own way. Suriname boasts a wealth of architectural heritage; a heritage we want to preserve for ourselves and future generations. To give constructive shape to this aspiration, De Surinaamsche Bank, together with Stichting Gebouwd Erfgoed Suriname and Stadsherstel Amsterdam N.V., has taken the initiative to set up Stichting Stadsherstel Paramaribo. Stichting Stadsherstel Paramaribo has set itself the objective of preserving Suriname's architectural heritage wherever possible and of safeguarding and expanding the social significance of that heritage for the benefit of both present and future generations in Suriname. The protection of Suriname's heritage is crucial to preserve the history of Suriname and also creates a sourceof income for our future in view of the added value of conservation. Heritage is interesting for visitors and atracts tourists. This recreational value offers many benefits for Suriname society, not least in the form of spin-offs to various economic sectors and particularly the tourism sector. A further consideration is the importance of handing on our heritage to the next generations so that they know how their parents, grandparents and more distant forefathers lived; the universal and timeless value of passing on our heritage is also expressed in the fact that Paramaribo has been placed on the unesco world heritage list. Finally, our architectural heritage with its unique historical features serves to enhance and embellish life in Suriname. Stichting Stadsherstel Paramaribo received financial support from various Suriname companies, including De Surinaamsche Bank N.V., Assuria Beleggingsmaatschappij N.V., Hakrinbank n.v., De Surinaamsche Assurantie Maatschappij N.V. 'Self Reliance', Suriname Yellow Pages N.V., Sosu N.V. and Beyrouth Bazaar N.V. as well as technical support from stadsherstel Amsterdam N.V. The first building purchased under this initiative is huize L.H.J. Berkenveld; a timber house built in 1922 and situated on Julianastraat 56, Paramaribo, see pages 56 and 57, which has preserved its unique character througout the years. To safeguard the continiuty of the initiative, the ppurchased properties will be renovated while retaining their historical character and rented out in the commercial market. Within the foreseeable future a public limited company, named Stadsherstel Paramaribo N.V., will be incorporated to take over the activities from the foundation. Plantation Peperpot 4 DSB | Annual Report 2012 Contents Vision, Mission en Corporate Values 7 Powers of signature 8 Organisational chart 11 Report of the Supervisory Board 13 Five-year consolidated key figures 16 Report of the Managing Board Macro-economic review 18 Exchange rates 23 The bank's operations 26 Financial statement 2012 Company balance sheet before profit appropriation as at 31 december 2012 46 Company balance sheet after profit appropriation as at 31 December 2012 47 Company profit and loss account for the year 2012 48 Consolidated balance sheet before profit appropriation as at 31 December 2012 49 Consolidated balance sheet after profit appropriation as at 31 December 2012 50 Consolidated profit and loss account for the year 2012 51 Notes to the financial statements 2012 52 Assets, company and consolidated balance sheet after profit appropriation 58 Liabilities, company and consolidated balance sheet after profit appropriation 60 Company and consolidated profit and loss account 61 Other information Consolidated cash flow statement for 2012 63 Independent auditors' report 64 Addresses 66 DSB | Annual Report 2012 5 Plantation Peperpot 6 DSB | Annual Report 2012 DSB | Vision De Surinaamsche Bank is the best bank for Suriname. DSB | Mission With deep roots in the Surinamese community, De Surinaamsche Bank is a customer-focused bank that offers the best financial services to consumers, businesses, institutions and government bodies. This customer focus derives from our core values and is proudly exhibited by our dedicated staff. In all our activities, we seek to add value to Surinamese society in general and to our customers, employees and shareholders in particular. DSB | Corporate Values Involvement Being involved means taking a genuine interest. Caring about what is happening. Being rooted in and part of the Surinamese community and identifying with the lives of the people around you. Being an active family member, involved with colleagues, customers and the community, caring about nature and the environment. Involvement implies being integrated with your surroundings, both within the bank and beyond it. That results in respect, trust and team spirit. The things that you have in common are made apparent, and you always take an interest in the welfare of others. Ambition Challenge provides the incentive and desire to grow, as a bank and as a person. Feeling motivated to try and make a difference to others. Building on your existing strengths leads to professionalism. Setting trends by always looking for innovative solutions. Every enquiry from a colleague or customer is translated into innovative ideas. Being ambitious is about making things happen and acting decisively. About being energetic and sharing your energy with a dynamic team. Ambition means always pursuing the best solutions within the bank and in the market. Integrity Integrity begins with sincerity and honest conduct. Doing the right thing, not because you have to, but because that’s the way you are. Showing respect for each other, for truth and justice. Always being open. Reliably adhering to clear, unequivocal and visible standards and values. Distancing yourself from prejudice and unfairness. Integrity implies demonstrating respect for and acting in accordance with laws and regulations. It also means doing what you say. Professionalism The ability to approach issues from all perspectives. Listening and putting oneself in other people’s position as a basis for balanced decision-making. Looking ahead and appreciating what may happen. Acknowledging your own limitations and expressing yourself respectfully. Keeping calm and explaining what is possible and what is not. Professionals are networkers who can identify and develop sources of support. Not for their personal benefit, but to aid the team, the customer and the community. Being professional also means showing integrity towards colleagues and customers. Quality awareness You know what standards your work must meet and you conduct yourself accordingly. You consider how quality can be improved, for example by picking up signals from customers and colleagues. Quality awareness finds expression in speed and accuracy. Establishing and recognising what is wanted, expected and really needed to ensure customer satisfaction. Listening and picking up on what others say. Appreciating that bespoke services translate into satisfied customers. In dealings with colleagues, quality awareness implies doing things properly straight away. Understanding that you are part of the process of optimal service provision. Being alert in your thinking and action, reviewing the neatness, accuracy and speed of your work. DSB | Annual Report 2012 7 DSB | Power of signature 1) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 8 Amatnoerngalim U.S. Ms Amatsoemarto A.S. Ms Atmidi-Djasmadie E.S. Ms Bakboord-Satimin P.R. Ms Bel P.M. Bendt G.E. Berenos-Bishesar S. Ms Bergraaf-Tan A Kiam M.B. Ms Bhagwandin P.A. Bhola-Raghoebarsing A. Ms Blount J. Ms Brussel van J. Chang-Sim A Sjoei I.G. Ms Colli S.M. Debs Y. Ms Diepenbos van S. Ms Djajadi P. Edam-Morsen S.A. Ms Elshot M.H.G. Ms Flu-Blom, N. Ms Fung A Loi L. Ghisaidoobe A. Gordon-Dover C.A.M. Ms Heerenveen P.I. Ms Helstone S.H. Henar H.L. Hijlaard I. Hijlaard-Chin D.S. Ms Kaliar R.A. Kalipersad M. Kallan N.F.A. Karimbux J. Kartopawiro-Arsomedjo S. Ms Kartomoehamat-Amatdjimirin F.M. Ms Kartoredjo C. Ms Kasnawi-Kasanpawiro W.F. Ms Kasto-Notopawiro S. Ms Kertodikromo M.L. Ms Ketwaru-Boedhoe U. Ms Kom de J.M. Ms DSB | Annual Report 2012 Senior Customer Representative Section Head Processing Contract Handling Customer Representative Customer Representative Senior Relationship Manager Branch Manager Moengo Customer Representative Nickerie Branch Manager Kwatta Department Manager Compliance Department Manager Suritrust Customer Representative Senior Customer Representative Branch Manager Kasabaholo Section Head Insurance Section Head Salary Administration & Compensation Department Manager Marketing Sector Head Transfers Branch Manager Nieuwe Haven Branch Manager Bankshop Hermitage mall Branch Manager Lelydorp Custody Employee Section Head Card Services Senior Customer Representative Department Manager Contract Handling Senior Customer Representative Chief Commercial Officer Section Head Support & Services-ICT Section Head Customer Desk Retail Banking Branch Manager Nickerie Senior Relationship Manager Nickerie Senior Relationship Manager Section Head Foreign Transfer Customer Representative Customer Representative Senior Customer Representative Senior Customer Representative Senior Relationship Manager Relationship Manager Department Manager Corporate Banking Customer Representative C B C C B B C B A A C C B C A B C B C B C C C A C A B A A B B C C C C C A B A C 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 Koosman M.M.S. Li Fo Sjoe-Lion Sjin Tjoe A. Ms. Lie Tjauw J. H. Lie-Ten S.C. Ms Lo Fo Wong G.H. Ms Loor M.P. Mahindre Singh J.M.M. Ms Marjanom-Tjokrosentono J. Ms Martodimedjo E.M. Mentowidjojo V.N. Ms Moerasim A.S. Ms Oostburg A.C.M. Pawiroredjo-Tjon A Pauw G.A. Ms Peneux M.S.A. Ms Persad-Mohan S.L. Ms Proeve S.L.J. Pultoo D.M. Ramnath H.S. Redmount-Perk H.C. Ms Reigman-Lieveld R.T. Ms Rellum H.A.J. Ms Rosheuvel R.G.J. Setrokarijo W. Ms Sewberath Misser H.H. Sodirijo-Lalji M.J. Ms Soesman-Blinker M.M. Ms Soesman-Chelius K.B. Ms Stolk G.M. Ms Sylvester H.W. Tan A Kiam M.E. Ms Tijndaal M.R. Vaseur K.C.A. Ms Veira-Klosteren B. Ms Waidoe W. Waterval-Benjamin, D. Ms Wiroredjo D.I. Ms Wolff A.E. Wong Chung I.H. Wouden E. Section Head Treasury Legal Officer Chief Operating Officer Customer Representative Assistant Treasurer Chief Financial Officer Customer Representative Senior Customer Representative Branch Manager Customer Representative Insurance Employee Department Manager Retail Banking Department Manager Payments & Settlements Human Resources Officer Relationship Manager Chief Executive Officer, CEO Senior Relationship Manager Senior Relationship Manager Customer Representative Customer Representative Department Manager General Affairs Senior Relationship Manager Senior Customer Representative Senior Relationship Manager Senior Customer Representative Senior Customer Representative Senior Customer Representative Senior Customer Representative Branch Manager Ma Retraite Senior Customer Representative Customer Representative Department Manager Human Resources Head Teller Front Office Relationship Manager Nickerie Senior Customer Representative Senior Customer Representative Section Head Cash Retail Banking Department Manager Financial Restructuring & Recovery Section Head Bills B B A C B A C C A C C A A B B A B A C C A B C A C C C C B C C A C B C C B A C 1) Situation as at 22 March 2013 A = General power of signature B = Limited power of signature C = Limited power of signature for specific products DSB | Annual Report 2012 9 DSB | Managementteam 10 DSB | Annual Report 2012 DSB | Organisational chart 1) Supervisory Board S. Smit, chairman J.J. Healy Jr. M.J.A. Brahim Mrs. R. Sohansingh D.M.R. Currie R. Blufpand Chief Executive Officer S.L.J. Proeve (A) Human Resources Internal Audit Mrs K.C.A. Vaseur (A) A.C. Martopawiro Legal Affairs & Compliance Secretariat P.A. Bhagwandin CAMS (A) Mrs S. Boetius Branch Nieuw Nickerie Suritrust R. Kaliar (A) Mrs A. Bhola - Raghoebarsingh MBA (A) Chief Financial Officer Chief Operating Officer Chief Commercial Officer M.P. Loor MA (A) J.H. Lie-Tjauw MBA (A) H.L. Henar (A) Accounting & Reporting Contract Handling Mrs W. Slagveer-Ramautarsing2) MBA Mrs P. I. Heerenveen MBA (A) Corporate Banking Mrs U. Ketwaru - Boedhoe MBA (A) Risk Management Payments & Settlements Retail Banking A.A. Sabiran B.Sc. Mrs G.A. Pawiroredjo - Tjon A Pauw (A) A.C.M. Oostburg (A) General Affairs ICT Mrs. H.A.J. Rellum (A) J. Chen Poun Joe Treasury Mrs G.H. Lo Fo Wong2) (B) Marketing Mrs S. van Diepenbos B.HA (B) Financial Restructuring & Recovery I. H. Wong Chung MBA (A) 1) Situation as at 22 March 2013 2) Presently in charge of the department. A= General power of signature B= Limited power of signature DSB | Annual Report 2012 11 DSB | Supervisory Board J.J. Healy Jr. 12 Mrs R. Sohansingh S. Smit, chairman DSB | Annual Report 2012 R. Blufpand D.M.R. Currie M.J.A. Brahim DSB | Report of the Supervisory Board General Corporate Governance Within the framework of sound Corporate Governance, a company is defined as a long-term partnership between the most important management and supervisory bodies. At DSB these bodies consist of the Managing Board, the Supervisory Board and the General Meeting of Shareholders. The Managing Board is tasked with safeguarding the continuity of the company within the frameworks of the interests of the bank’s shareholders, customers and other stakeholders. The fulfilment of this task is supervised by the Supervisory Board. In the opinion of the Supervisory Board, a sound governance structure results in efficient and effective decision making which adds value for the shareholders, while simultaneously ensuring that DSB is able to preserve its culture of integrity, transparency and trust in the interests of the various stakeholders and, in particular, its customers. In 2011 the Managing Board and the Supervisory Board started up a project with the support of BDO consultants. The project comprised the development and effectuation of a Corporate Governance Code for DSB. The Code contains principles and best practice provisions that regulate the relationships between the Managing Board, the Supervisory Board and the Shareholders. In 2012 the initial Corporate Governance Code was further tightened up and the best practice provisions were expanded in substance and detail. The resulting sound corporate governance principles have now been largely adopted as definite. These principles relate to: I. II. III. IV. V. Compliance with and enforcement of the code This comprises principles relating to the assurance of compliance and enforcement, The Managing Board This comprises principles relating to, among other things, duties and practices of the members of the Managing Board as well as dealing with any conflicts of interests concerning members of the Managing Board, The Supervisory Board This comprises principles relating to, among other things, the duties and practices of the members of the Supervisory Board, the composition and role of its committees and dealing with any conflicts of interest concerning the members of the Managing Board, The General Meeting of Shareholders This comprises principles relating to, among other things, the powers of and the provision of information to shareholders, The audit of the financial reporting, the position and functioning of both the internal audit function and that of the external auditor, and disclosure and transparency In 2012 we also started with the development of a monitoring and evaluation system that is capable not only of demonstrating the design and actual existence of Corporate Governance, but also of determining the effectiveness and efficiency of the Corporate Governance structure. The ‘3 Lines of Defence’ model is the internationally accepted standard model used by modern organisations for the management of uncertainties and the prevention of unnecessary risks. The monitoring and evaluation system will be closely aligned and brought into accordance with the manner in which DSB has embedded the ‘3 Lines of Defence’ within its organisation. As planned, the monitoring and evaluation system will be further developed and implemented and the Corporate Governance Code of DSB will be approved and published in 2013. To this end, the involvement of diverse departments, including Legal and Compliance and Risk Management, in the monitoring of the operation of the Code as well as the related assessment by the Internal Audit Department and the external auditor will be worked out in more detail and adopted. These efforts will result in the full implementation, acceptance and assurance of the effective operation of the Corporate Governance Code and Governance structure. DSB | Annual Report 2012 13 Consultation and decision-making The Supervisory Board held twelve meetings in 2012. Topics regularly discussed in these meetings were the financial and credit reports, the sector limits, the non-accrual receivables, solvency and funding. Other matters that came up for discussion were safety and security, the auditor’s management letter, legal & compliance, enterprise risk management and the IT audit. Special attention was devoted to Corporate Governance. In the Supervisory Board meeting on 6 December 2012, the business plans for 2013 were presented by the Managing Board and the Supervisory Board approved the capital expenditure for 2013. The remuneration of the Managing Board was evaluated and on 17 August 2012 the Chairman of the Supervisory Board awarded an inflation adjustment. Towards the end of 2012 a Remuneration and Appointment Committee was set up consisting of the members S. Smit and R. Sohansing. This committee will commence its activities in 2013. Audit Committee The Audit Committee of the Supervisory Board consists of M.J.A. Brahim, chairman, and J.J. Healy Jr., member. The Chief Executive Officer and the Department Manager (DM) Internal Audit take part in the meetings of the Audit Committee, where the DM Internal Audit operates as secretary and takes the minutes of the meetings. The Audit Committee meets at least once every quarter to discuss diverse topics including: Risk Management, Internal Controls, Compliance, Asset Management, IT Governance & Controls, Enterprisewide Risk Management, and the year plans of the Internal Audit, Risk Management and Legal & Compliance Departments. The audit reports of the Internal Audit Department were dealt with and the staffing of the audit departments was specifically assessed. A renewed IT Audit was carried out in November 2012; the report of the external IT auditors was also discussed within the Audit Committee. The Supervisory Board attended a presentation of the external IT auditor about Enterprise-wide Risk Management. On 15 February 2012 consultation took place with the external auditor about issues arising from the 2011 audit; the 2012 audit was discussed with them on 11 February 2013. Functioning of the Supervisory Board and the Managing Board The supervisory board meetings were well attended and the members of the Supervisory Board actively participated in the decision-making process. The Supervisory Board is satisfied with its functioning and that of the Managing Board. December 2011 saw the adoption of the 2012-2016 Multiyear Plan, which sets out the strategic objectives for the 2012-2016 period. These are: t $POTPMJEBUJPOBOEFYQBOTJPOPGPVSMFBEJOHQPTJUJPO t 1PTJUJPOJOHJOUIFSFHJPOBMBOEJOUFSOBUJPOBMNBSLFU t "MMJBODFXJUI"TTVSJB/7 t 1SPNPUJPOPGOBUVSFDPOTFSWBUJPOBOETVTUBJOBCMFVUJMJTBUJPOPG4VSJOBNFTOBUVSBMSFTPVSDFT The risks are managed at various levels within the bank. The Managing Board has set itself the task of formulating and, after the approval of the Supervisory Board, implementing the enterprise-wide risk management policy with a view to improving the existing management structure. Dividendpolicy The company’s policy is to pay out a dividend amounting to approximately 35% of net profit. This enables the company to use the retained profits to maintain the bank’s risk capital at a level that should allow the bank to meet demand for lending in a growing economy in a responsible manner. The dividend is determined, taking account of the need to maintain the bank’s risk capital at a level that should allow the bank to meet demand for lending in a growing economy in a responsible manner (BIS ratio). The Bank aims for a BIS ratio of at least 10%. At the end of December 2012 the BIS ratio was 10.31%. 14 DSB | Annual Report 2012 Financial statements and proposal for profit appropriation In accordance with the provisions of article 22 of the Articles of Association, we are privileged to inform you as follows in relation to the 2012 financial statements of De Surinaamsche Bank N.V. The company and consolidated balance sheets as at 31 December 2012, the company and consolidated profit and loss accounts for 2012, and the consolidated cash flow statement, together with the accompanying notes, have been audited at our request. We recommend that you adopt these financial statements as presented for your consideration by the management of the company together with the accompanying independent auditors’ report by BDO Assurance N.V. Approval of these financial statements will serve to discharge the members of the Managing Board for their management of the company’s affairs and the members of the Supervisory Board for their supervision thereof. The consolidated pre-tax profit was SRD 61,053,816. After deduction of taxes amounting to SRD 22,150,884, the profit available for appropriation was SRD 38,902,932. On approval of the financial statements and approval of the proposed profit appropriation as incorporated therein, a cash dividend of SRD 13,923,359 or SRD 1.60 per share of SRD 0.10 will be distributed for the 2012 financial year. Part of the cash dividend, namely SRD 0.68 per share was made available for payment as interim dividend on 28 August 2012. This means that a final dividend of SRD 0.92 per share will be distributed in cash. The remaining net profit totalling SRD 24,979,573 will be added to the reserves. We concur with these proposals by the Managing Board and recommend their approval by the Meeting. Appointments Messrs M.J.A. Brahim and D.M.R. Currie are due to step down by rotation in accordance with the retirement rota drawn up by the Supervisory Board pursuant to Article 17 of the Articles of Association. We propose that the retiring Supervisory Board members, who are offering themselves for re-election, be reappointed. Remuneration of the Supervisory Board The General Meeting of Shareholders determines the remuneration of the Supervisory Board. This remuneration is SRD 102,383 per year and was last adopted on 29 March 2012. Expression of thanks We thank the Managing Board and all other members of staff for their hard work and dedication in the financial year. Paramaribo, 22 March 2013 Supervisory Board S. Smit, chairman J.J. Healy Jr. M.J.A. Brahim Ms R. Sohansingh D.M.R. Currie R. Blufpand DSB | Annual Report 2012 15 DSB | Five-year consolidated key figures (in SRD thousands except per share data and employees) 2012 2011 2010 130,126 111,051 33,326 2009 2008 89,120 68,531 70,086 26,977 26,486 24,726 Results Net interest income Other income 37,617 Total income 167,743 95,017 94,812 90,639 144,377 76,847 116,097 Operating expenses 62,610 56,009 52,519 Provision for loan losses 16,050 12,551 10,875 7,682 6,460 Operating profit before taxes 61,054 54,979 42,612 31,326 35,833 Net profit after taxation 38,903 35,713 27,414 20,904 22,734 Dividend 13,923 12,530 9,572 8,006 8,006 536,654 840,774 383,891 708,131 377,069 612,348 319,064 653,822 133,832 467,429 Other liabilities 1,493,344 279,282 218,696 43,905 2,741,311 146,142 1,214,286 235,575 180,148 61,757 2,201,034 98,944 935,770 190,603 150,111 35,323 1,835,864 94,492 838,313 135,599 125,395 58,987 1,692,376 70,040 721,359 129,283 111,015 15,174 1,256,679 69,035 Balance sheet total 3,150,054 2,541,883 2,115,790 1,946,798 1,451,903 19.51 1.37 185 35.56 55.91 45.97 6.94 10.31 21.6 1.5 188 34.0 54.8 46.8 7.1 10.5 19.9 1.4 185 34.8 54.9 46.1 7.1 10.7 17.7 1.2 170 36.2 54.1 41.1 6,4 9.8 22.1 1.6 181 34.5 55.4 44.6 7.7 9.9 4.47 1.60 4.1 1.4 3.2 1.1 2.4 0.9 2.6 0.9 stock - - - - - Dividend pay out ratio (%) Market price 35.79 25.13 96.75 35.1 20.7 71.0 34.9 17.3 40.0 38.3 14.4 25.5 35.2 12.8 20.0 Price/earnings ratio 21.55 17.3 12,7 10.6 7.7 382 371 358 349 353 Balance sheet Cash Banks (receivables) Loans and advances Other assets Shareholder’s equity Banks (liabilities) Customer accounts Key ratio’s (in %) Return on Equity Return on Assets Exploitation ratio Personnel expenses/total income Personnel expenses/total expenses Profit ratio Capital ratio BIS-ratio Per share data Net profit per share Dividend per share: cash Shareholder’s equity Employees 16 DSB | Annual Report 2012 DSB | Report of the Managing Board M.P. Loor S.L.J. Proeve J.H. Lie-Tjauw H.L. Henar DSB | Annual Report 2012 17 DSB | Macro-economic review Report of the Managing Board We take pleasure in presenting to you the macroeconomic developments at global level as well as the most important economic developments that occurred in Suriname in the year under review. This analysis, in our view, is important to place the development and progress of our institution in the proper context. International developments The global economic turbulence that took its toll in 2011 continued to make itself felt in many respects in 2012. The situation in the eurozone failed to improve in the year under review. At one point there were even growing doubts about whether the euro would survive as the currency for the European countries falling within the monetary regime of the European Central Bank. The effectiveness of the various bodies within the European Monetary System was a frequent topic of discussion. The US economy is still struggling with the problems of a towering budget deficit and stagnation in real production. The United States of America is increasingly dependent on China for funding its debt burden, a development which, among other things, could put the exchange rate of the US dollar versus the Yuan under pressure. On the whole the economies in Latin America and the Caribbean continued the trend of positive real growth, although most island economies contended with a severe slump in tourism due to the consequences of the economic recession. National developments In 2012 the Suriname economy sustained the upward trend. Largely due to the rising prices of our country’s most important export products, the share of notably gold and oil in our gross domestic product increased. The ratings issued by the international ratings agencies and the International Monetary Fund for the Suriname economy reflect the improvement in our country’s monetary situation and state finances. In 2012 the Suriname government continued the negotiations with foreign mining companies. The ultimate aim of these negotiations is to set up new production facilities for the gold extraction activities of the Newmont company, while also expanding the IAMGOLD mining operations in Suriname of Rosebel Gold Mines. The information in this part of our annual report is based on documentation from the Central Bank of Suriname, the Ministry of Finance, the General Office of Statistics and the Suriname Bauxite Institute. In addition, reports of the International Monetary Fund, the Inter-American Development Bank and the rating agencies were consulted. Below we will cast light on the following subjects: t JOUFSOBUJPOBMQBZNFOUTBOEUIFFYDIBOHFSBUFEFWFMPQNFOU t EFWFMPQNFOUJOUIFCBMBODFPGQBZNFOUT t HPWFSONFOUGJOBODFT t OBUJPOBMEFCU t EFWFMPQNFOUTJOUIFQSPEVDUJPOTFDUPS International payments and exchange rate developments The calm in the foreign exchange market as observed in 2011 continued in 2012. The Central Bank of Suriname was not required to carry out any interventions in the year under review. The Central Bank of Suriname was thus able to devote more attention to tightening up its monetary policy, leading to a further improvement in the regulatory transparency in this area. At the time of writing this report, the Central Bank of Suriname was confronted with the need to assist the banks in connection with the demand for foreign currency. Monetary developments At year-end 2012 the domestic liquidity volume had increased by over 21% to SRD 8,128.5 million. One striking development was the deceleration of the growth in savings deposits and term deposits; the investments in local currency, by contrast, did show an increase. This same picture presented itself with demand deposits. 18 DSB | Annual Report 2012 Table 1 CBvS selling rate for USD banknotes in SRD in 2012 Selling rate 1/1 31/3 30/6 30/9 3.350 3.350 3.350 3.350 31/12 3.350 Source: Centrale Bank van Suriname Monetary depreciation Table 2 Desription Domestic money supply 2012* 8,128.5 2011 6,710.0 2010 5,525.2 2009 4,994.8 2008 4,336.6 2007 3,595.2 (x SRD mln.) Inflation in % Average USD rate (free market) 4.4 3.35 0 Relative exchange rate movement 10.3 2.775 15.3 3.35 0 20.7% 1.3 2.775 9.4 2.775 8.3 2.775 0 0 0 Source: Centrale Bank van Suriname General bureau of statistics * Provisional figures In line with Article 21 of the Banking Act, the Central Bank of Suriname has designed its policy to ensure that advances to the state are limited in so far as possible and in all events remain below the statutory ceiling. Regarding the relationship of the Central Bank of Suriname and the financial institutions, we can note that the interest rate on advances has been raised from 7.5% to 9%, while the interest rate on credit line overdrafts has been raised by 1 percentage point to 12%. The development of the international reserve of Suriname is clear from table 3 below. At the end of December 2012 the international reserve of Suriname amounted to USD 1,008.4 million. At year-end 2011 this reserve position was USD 816.9 million, entailing an improvement of over 24%. Developments in the balance of payments At the end of December 2012 the current account balance was USD 241.3 million. The total balance of payments account was USD 191.5 million on that same date. As a result, our country’s import cover remained well above the internationally accepted norm of three months. Table 3 Value and composition of the monetary reserve (in USD mln.) 2012* 2011 2010 2009 2008 834.9 578.2 491.4 479.6 486.9 Gold 123.3 108.5 89.1 60.4 40.6 Other 50.2 130.2 110.3 117.0 75.0 1,008.4 816.9 690.8 657.0 602.5 Description Foreign exchange exposure Total Source: Centrale Bank van Suriname * Provisional figures to end December 2012 Table 4 Domestic money supply (in SRD mln.) Description 2012* 2011 2010 2009 2008 2007 Notes and coins 864.1 707.9 687,1 587,2 485.1 432.6 1,504.6 Demands and deposits 3,459.1 2,838.6 2,315,7 2,087,9 1,946.4 (of which foreign currency) 1,686.2 1,467.2 1,034,4 1,001,0 1,090.1 768.0 Total primary liquidities (M1) 4,305.3 3,546.5 3,002,9 2,675,1 2,431.4 1,937.2 3,701.2 122.1 3,055.6 108 2,441,3 80 2,255,8 Securities 61,1 1,855.0 47.5 1,613.8 44.2 Domestic money supply (M2) 8,128.5 6,710.0 5,524,2 4,992,0 4,333.9 3,595.2 23 12 23 12 25 14 27 14 27 15 23 12 Other deposits Monetary reserve in % of M1 M2 Source: Centrale Bank van Suriname * Provisional figures to end of December 2012 DSB | Annual Report 2012 19 Table 5 Balance of payments on a cash basis (in USD mln.) 2012* 2011 2010 Export of goods 2,563.4 2,466.7 2,084.1 Import of goods 1,782.4 1,679.1 781.1 787.6 -539.8 Current account balance Capital account balance Description Trade balance Balance invisible ¹) Items still to be published ²) Movements international reserves ) 3 2008 2009 1,401,.8 1,743.5 1,397.9 1,390.7 1,406.7 686.2 11.1 336.8 -536.5 -35.4 100.2 -12.1 241.3 251.1 650.8 111.3 324.7 -988.4 -578.4 -820.1 -88.4 -433.9 555.6 201.2 203.1 57.4 308.4 191.5 -126.1 33.8 88.3 199.2 Source: Centrale Bank van Suriname *Provisional figures 1) comprises services, primary incomes and income transfers 2) includes purchases and sales of foreign currency by and to residents and movements in foreign currency acounts of residents. 3) excludes revaluation of monetary gold and SRD a minus indicates an increase in reserves en. Government finances The Financial Statement for the 2013 budget year was presented in the National Assembly on 27 September 2012. In this budget the total public revenues are estimated at SRD 5.1 billion, while the public expenditures are estimated at SRD 5.8 billion. As in previous years, the authorities assume the consistent application of budgetary discipline and strict adherence to the National Debt Act (SB 2002 no.27), so that both the domestic and the foreign debt position of the state shall remain within the applicable limits. Moreover, the budget assumes that the government policy will be aimed at minimising any undesirable inflationary effects from the public finances on the rest of the economy. In addition, the Minister of Finance announces in this memo that the reform of the tax system will be continued and that the Tax Department will be reorganised. Table 6 The draft budget (in mln. SRD) Description 2013¹) 2012* 2011* 3,851.7 3,232.6 4,646.5 3,737.3 2,870.5 3,457.2 2,833.8 2,196.1 - Direct taxes 1,687.0 1,432.1 1,080.5 - Indirect taxes 1,770.2 1,401.7 1,115.6 Non-tax revenues 1,189.3 903.6 674.4 7.8 114.4 362.1 Expenditures and loans 5,659.3 5,312.6 4,734.6 Current expenditures 4,387.0 3,609.4 3,251.1 - Wages and salaries 1,437.1 1,437.1 1,423.6 Revenues and gifts 4,654.3 Current revenues Total tax revenues Gifts - Other goods and services 1,478.8 894.9 764.6 - Subsidies and grants 1,401.1 1,123.9 875.6 70.0 153.5 187.3 - Interest Loans Total capital expenditures 1,272.3 1,703.2 1,483.5 Capital expenditures 1,264.5 1,588.8 1,121.4 7.8 114.4 362.1 259.5 128.0 -380.6 Total defecit/surplus (incl. redemp.) -1,005.0 -1,460.9 -1,502.0 GDP (x SRD 1 mln.) 16,000.2 14,526.7 12,775.0 -6.3 -10.1 -11.8 Gifts Current account defecit/surplus Current a/c defecit/surplus as %GDP Source: Ministry of Finance, Financial Memorandum 2013 *adjusted figures ¹) provisional figures 20 DSB | Annual Report 2012 Tabel 7 Gross domestic debt by different debt components from 2007-june 2012 (in SRD mln.) Description june 2012* 2011* 2010* 2009 2008 2007 219.8 209.0 221.6 112.9 132.7 230.6 842.6 744.4 761.2 527.5 266.7 243.4 111.6 113.9 119.5 125.0 130.6 138.9 5.1 5.1 5.5 6.6 7.8 0.0 282.6 273.5 186.6 140.8 92.5 89.1 Payments arrears to companies n.b. 0.9 0.7 n.b. 7.1 n.b. Claimed guarantees 0.8 0.8 0.8 3.1 3.1 3.1 25.2 27.0 22.6 22.9 22.6 21 116.4 140.7 174.9 195.6 257.2 29 9.6 7.9 6.6 10.1 1.6 0 1,613.7 1,522.3 1,499.3 1,144.5 914.7 765.2 Treasury paper Loans Of which advances (ex. Art. 21 of the Banking Act) and other shotterm debts with the CBvS of which consolidated debt with CBvS of which shotterm loans with banks Debts to domestic companies Unclaimed government guarantees Undrawn commitments on loans Undrawn commitments on guarantees Total domestic debt x SRD million according to the definition in the National Debt Act Source: Ministry of Finance, Financial Memorandum 2013 *Provisional figures n.a. = not available National debt The National Debt Act (SB 2002 no. 27) sets out how the government is required to classify domestic and foreign debt components. The National Debt Act also stipulates the following statutory ceilings for borrowing: t t t PG(%1GPSUIFUPUBMEFCU PG(%1GPSUIFGPSFJHOEFCU PG(%1GPSUIFEPNFTUJDEFCU At the end of June 2012 the total debt/GDP ratio was 27.5, while that of the domestic and foreign debt components amounted to, respectively, 11.5 and 16. These ratios assume the GDP figure at market prices for 2011 as issued in July 2012 by the General Office of Statistics. Total gross domestic and foreign debt in USD million on a cash basis according to the National Debt act Table 8 2010* Description 2012* 2011* Domestic debt Foreign debt 481.7 454.4 539.9 411.7 329 227.7 671.5 701.7 648.8 645.7 643.4 438.6 1,153.2 1,156.1 1,188.7 1,057.4 972.3 666.3 3.35 3.35 2.78 2.78 2.78 2.78 Total 2009 2008 2007 Exchange rates Source: Ministry of Finance, Financial Memorandum 2013 * Provisional figures DSB | Annual Report 2012 21 Other economic developments Oil Staatsolie Maatschappij Suriname continued to grow in 2012 and its turnover crossed the USD 1 billion threshold. Provisional information from this company indicates that its contribution to GDP is around 12%, which makes Staatsolie a major driver of the Suriname economy. In the year under review, the refinery enlargement project also made further progress and the sugar cane cultivation trials for the production of ethanol were continued. In the retail market Staatsolie further expanded its commercial activities with the takeover of the Chevron/ Texaco chain in September 2011. These activities will for the time being be conducted under the company name Suritex. Gold The negotiations with Newmont and Iamgold/Rosebel Gold Mines proceeded in the year under review and we can currently report that the draft legislation for enabling these crucial investments for Suriname has been presented to the National Assembly for assessment and approval. We welcome this development, but reiterate our wish that these economic activities should be conducted in such a manner that any damage to the environment is minimised. We also consider it highly noteworthy that a reputable company from Dubai, together with several Suriname entrepreneurs, has taken the initiative to set up a minthouse. The first stone of the “Kaloti Suriname Minthouse” was laid on Friday 1 March 2013. This initiative to set up a production facility in Suriname demonstrates that it is possible to convert a trading activity into a direct investment, provided this is properly prepared and supported by the authorities,. The Kaloti company has been active in the Suriname market as an importer of gold for almost twenty years, and the creation of the minthouse marks its first steps as an investor in the Suriname economy. This facility will serve to determine the value of the gold from Suriname and surrounding countries, thus guaranteeing a standardisation of the export quality. In addition, this facility will create the possibility of producing gold bars that can be offered as an investment in the market. The intention is for our bank to play a role in these sales activities. Bauxite We gratefully made use of the figures of the Suriname Bauxite Institute in this report. The figures at yearend 2012 show a continuing decline in the export value of alumina. In 2012 these exports decelerated by about 25%. We see this as a worrying development and it reaffirms the need for the policymakers to encourage further diversification of the Suriname economy, so that any adverse consequences of a continuation of this trend can be absorbed. Table 9 Production and export data for the bauxite sector Description Production in metric tonnes 2012* 2011 2010 Bauxite 2,908,426 3,223,888 3,103,588 Alumina 1,202,805 1,421,464 1,486,449 Export in metric tonnes 2012* 0 1,202,236 2011 0 1,411,436 2010 Export in USD mln. 2012* 2011 2010 0 0 0 0 1,505,868 364.9 490.9 440.4 Source: Bauxite Institute Suriname *Provisional figures Agriculture As no recent statistical data were available at the time of writing this report, we were not able to make an analysis based on numerical material. We regret this as we feel that, due to this absence of information, insufficient recognition is given to the important role that agriculture should play in our economy. Other sectors Finally, we can mention that the initiated construction of a power station on Saramaccastraat in Paramaribo will make it possible to meet the urgent need for energy within a year. The resulting expansion with 63 megawatt will double the existing generation capacity of the energy company De Energie Bedrijven Suriname. As a corollary of the real growth that the Suriname economy is currently undergoing, we noticed a remarkable increase in investments in the transport, construction and the industrial sectors in 2012. 22 DSB | Annual Report 2012 DSB | Currency information Exchange rates Centrale Bank van Suriname as at 31 December 2012 Bills, cheques and transfers Foreign currency Bank notes buying selling buying selling US Dollar (USD) 3.250 3.350 3.250 3.350 Euro (EUR) 4.284 4.416 4.272 4.426 Pond Sterling (GBP) 5.244 5.406 5.208 5.416 Neth. Ant. Guilder (ANG) 1.807 1.884 1.807 1.884 Aruban Florin (AWG) 1.807 1.884 1.807 1.884 Brazilian Real (BRL) 1.567 1.640 1.562 1.640 Trinidad & Tobago Dollar (TTD) 0.501 0.522 0.496 0.522 Barbados Dollar (BBD) 1.614 1.675 1.609 1,675 Eastern Caribbean Dollar (XCD) 1.194 1.240 1.189 1.240 Guyana Dollar (per 100 GYD) 1.558 1.630 1.553 1.630 The above rates are recommended rates Source: Centrale Bank van Suriname Price trend on the free currency market in 2012 (at the end of the month) Selling rate Selling rate Month USD EURO January 3.350 4.338 February 3.350 4.437 March 3.350 4.394 April 3.350 4.423 May 3.350 4.309 June 3.350 4.195 July 3.350 4.130 August 3.350 4.158 September 3.350 4.310 October 3.350 4.358 November 3.350 4.313 December 3.350 4.408 Source: De Surinaamsche Bank N.V. Sales/repurchase value of Powisi gold certificates at 31 December 2012 Denomination 5 gram Sur. Dollar (SRD) 1,688.63 10 gram 3,377.26 50 gram 16,886.11 100 gram 33,772.23 500 gram 168,861.14 1,000 gram 337,722.46 Goldprice LME: 1,657.50 USD per troy oz. (31,1035 gr.) Contribution printing and administration costs: one-off SRD 0,80 per certificate. Source: Centrale Bank van Suriname DSB | Annual Report 2012 23 24 DSB | Annual Report 2012 DSB | The bank's operations DSB | Annual Report 2012 25 DSB | The bank's operations To our shareholders General In the past financial year our bank increased its consolidated net profit by 8.9% compared to 2011 to the amount of SRD 38,903,000. This result has further reinforced our market position. The consolidated balance sheet total at the end of the year under review also rose to SRD 3,150,054,000; an increase of 23.9% relative to the previous year. In 2012 the finishing touches were put on the design and production of the external signage of our office buildings in conformity with the new house style introduced in 2011. This signage, which includes new columns, lettering, banners and redesigned ATMs, was implemented in February at our Nieuwe Haven branch. The other branches will also be taken in hand in 2013. The developments in the bank’s operations are presented in the following financial statements and notes. The financial statements As in previous years, we describe below the developments in our bank’s operations that took place in the year under review. The description is based upon the consolidated balance sheets, the consolidated profit and loss account and developments in the bank’s operations recorded in the five-year consolidated key figures. The main developments affecting each department during the year under review are also described. Balance sheet after profit appropriation On the asset side, loans and deposits – a heading that covers lending and investments in Suriname treasury paper – accounted for 51.8% of the balance sheet total. Expressed in SRD, net lending increased by 22.98% to SRD 1,493,344,000. Foreign currency assets made up 48.0% of the credit portfolio at end-2012; this means that the dollarisation level had decreased slightly (from 50.8% at end-2011). The value of the treasury paper portfolio at end-2012 was SRD 80,781,000, which was slightly lower than the value at end2011. The bank’s liabilities consist mainly of assets entrusted to the bank by its customers (‘customer deposits’) and the bank’s equity capital. At the end of 2012, customer deposits had risen by 24.55% to SRD 2,741.311.000; the foreign currency component was 57.96%. Savings deposits accounted for 34.69% in 2012, while the share of demand deposits decreased from 48.0% in 2011 to 44.9% in 2012. The share of term deposits increased from 14.2% at end2011 to 20.41% (i.e. SRD 559,455 million) in 2012. Our bank’s equity capital grew from SRD 180.1 million to SRD 218.6 million in the year under review, an increase of 21.35%. In line with our objective of improving the solidity of our bank, the policy has been aimed at adding a substantial part of the net profit to the reserves. The reserves serve as a buffer against the many risks that businesses such as ours face. At end-2012, the capital adequacy ratio was 10.3%. The bank was thus in compliance with the minimum international BIS standard of 8%. We also satisfy the liquidity requirements laid down by the Central Bank of Suriname. 26 DSB | Annual Report 2012 Consolidated balance sheet (x SRD 1,000) 3,150,054 3,500,000 250,000 218,614 2,541,883 3,000,000 180,148 200,000 2,115,790 2,500,000 2,000,000 Capital and reserves (x SRD 1,000) 1,946,798 150,111 150,000 1,451,903 1,500,000 111,015 125,395 100,000 1,000,000 50,000 500,000 0 0 2008 2009 2010 2011 2008 2012 2009 2010 2011 2012 Consolidated profit and loss account In the year under review, the consolidated net interest income grew by SRD 19.075 million to SRD 130.126 million, an increase of 17.2%. This rise is attributable mainly to higher interest income from lending. Fee and commission income increased by 16.8% to SRD 30.067 million. The results from financial transactions decreased in the year under review by 3.54% to SRD 6.426 million, partly as a result of the one-off positive result in 2011 of about SRD 900,000 due to the devaluation that year. The consolidated pre-tax operating profit rose by 11.1% (SRD 3.190 million) to SRD 38.903 million in the year under review. Income was 16.2% up on 2011, while overall expenditure increased by 19.3%; the operating ratio was 185%. Although the share of non-performing loans in the credit portfolio was smaller than in 2011, the net addition to the credit risk provisions rose in the year under review. This was due to the rules of the Central Bank of Suriname, which stipulate that the provisions for these loans must be increased according to the length of their non-performing status. The following sections deal first with the bank’s Lines of business, then with the departments responsible for the implementation of enterprise-wide risk management and thereafter the other departments. Net profits (x SRD 1,000) 38,903 35,713 40,000 35,000 27,414 30,000 25,000 22,734 20,904 20,000 15,000 10,000 5,000 0 2008 2009 2010 2011 2012 DSB | Annual Report 2012 27 CORPORATE BANKING Corporate Banking has given further shape to its professional approach by expanding and improving its services to large corporates as well as medium-sized and small businesses. We offer high-quality advice and customised products to our customers. The services extend from the provision of financial advice to assisting customers with international trade transactions, making use of facilities from the World Bank (IFC) and the Inter-American Development Bank (IDB). In their role as financial adviser, our Relationship Managers offer a comprehensive range of business products alongside the traditional credit products. As a result, all our customers from the various sectors are assured of comparable banking services at an international level. Lending Lending has grown in conformity with our expectations, which is partly a reflection of the economic upturn and partly the result of several interesting acquisitions. We are satisfied to note a 22% increase in our lending portfolio in 2012. This development was driven by growth, notably in the construction sector and related services such as transport, storage and communication. The previously cited cooperation with the IFC and IDB has proven its worth in helping to facilitate international payment transactions for our clients. The chart below indicates the share of the various sectors in the credit portfolio, including treasury paper. SƉƌĞĂĚŽĨƚŚĞƉŽƌƞŽůŝŽ (ĐƌĞĚŝƚĂŶĚƚƌĞĂƐƵƌLJƉĂƉĞƌ) ĂƐ Ăƚ 31 December 2012 Agricultural sector 2% (2011:2%) Public sector 0% (2011: 0%) Treasury Paper 5% (2011:6%) Fisheries 0% (2011: 0%) Mining 3% (2011:2%) Industry 12% (2011:13%) Other 14% (2011: 14%) ConstrucƟon 4% (2011:3%) Housing 7% (2011:8%) Services 14% (2011: 13%) Electricity/Gas en Water 1% (2011: 1%) Transport/ storage and communicaƟon 5% (2011: 3%) Trade 33% (2011: 34%) Organisation We are committed to putting our customers first and always seek to form an accurate picture of their needs. Accordingly, our relationship managers are specifically trained and positioned to fulfil our mission. By remaining in continuous contact with our customers, we are able to respond in time to new developments, which also serves to enhance the quality of our management and monitoring. Interest rate developments Our operations and our market position have enabled us to pursue an interest rate policy that allows us in a general sense to offer lower interest rates in the SRD lending market. This development was met with a positive reception. 28 DSB | Annual Report 2012 Prospects Various national and international organisations and institutions have expressed positive expectations regarding the economic development of Suriname. We have set up the services for the business market so as to ensure that we can respond in a positive manner to this expected expansion. Apart from our further professionalisation, our organisation will focus strongly on extending its ranges of services for the business market. Our institution is ready to support the accelerated economic growth of our country, particularly in the agriculture, construction and installation, and mining sectors. RETAIL BANKING Our services to consumers are primarily provided via the Retail Banking Department. Expansion and reinforcement of both the physical and electronic distribution network received a lot of attention in the year under review. New-build developments The construction of our new office (at the current location) at Kwatta is now under way. The new office will be taken into use in mid-2013. The preparations for a new outlet in the Para District have reached an advanced stage. Electronic distribution channels Regarding the electronic distribution channels, we note an increase in the use of DSB Internet Banking and Point of Sale (POS) payments. Our ATM network has also undergone further expansion – so much so, that we can now offer our customers ATM services far beyond the urban boundaries. The DSB ATM has long since ceased to be a medium that is exclusively used to get money out of a ‘hole-in-the-wall’. The multiple uses of our ATMs now include applying for personal loans, paying energy bills, purchasing phone credit (from Telesur, Digicel and Uniqa) and changing the PIN of debit and credit cards. Targeting young people To continue expanding our market position, we regularly take part in public events that are targeted at specific market segments. In the year under review, for instance, we focused on young people, particularly those in the older age group. By participating in education & career fairs for young people and information days of institutions for higher vocational education, we sought to establish deeper contacts with this target group. The development of a specific loan product to help this group pay their educational expenses deserves special mention. And given the well-known popularity of the internet among young people, we have also specifically called this target group’s attention to our DSB Internet Banking service. The introduction of the I-Signer, a device that makes internet banking even safer, was also received by them with enthusiasm. Southern Commercial Bank The cooperation with the Southern Commercial Bank in the field of consumer services made good progress in 2012. Other areas of cooperation reached an advanced stage of development. Creditcard Our credit card services were raised to a higher level when we became the only bank in Suriname that carries out the full production and processing in-house. One great advantage of this is that a DSB credit card can be issued to customers within only one working day. We also introduced various new options, both for the business and the personal customer segment. From 19 October 2012 Classic and Gold credit card holders can be alerted by text message or e-mail as soon as a transaction above a certain amount (as specified by the customer himself) is carried out via their credit card. To make use of this service, the customer only needs to sign up via the DSB Internet Banking package. All processed transactions as well as other information can be viewed at all times via these electronic distribution channels and via Phone Banking. Safe-deposit boxes The previously-initiated expansion and replacement programme for our safe-deposit boxes was completed. In the coming period, more emphasis will be placed on drawing the general public’s attention to the implemented innovations in this area. DSB | Annual Report 2012 29 Nickerie In the year under review the DSB team in Nickerie focused on a further improvement of its services. Both the corporate and retail portfolio showed growth relative to the previous year. The strongly agricultural character of the economic activities in this district demands specific knowledge. By providing the right education and training, we can ensure that the staff in Nickerie have the necessary sector knowledge for the proper performance of their duties. We once again succeeded in adequately fulfilling our advisory task for agricultural entrepreneurs. The risks attendant on farming need to be properly assessed. Alongside the risks at management level, other significant risks concern the state of the infrastructure, water management and the weather conditions. Meanwhile, the government has started up various activities aimed at improving the infrastructure. We therefore foresee a positive development for Nickerie in 2013. Moengo Our bank’s most eastern branch is situated in Moengo, the former bauxite-dominated town. The people living in and around Moengo are no longer almost exclusively employed by bauxite-related businesses. After almost 100 years of mining activity, the bauxite stocks in and around Moengo have become virtually exhausted. In the meantime various initiatives are being taken to get other economic activities off the ground. Though some concrete steps have been made in this connection, the pace of progress so far is unsatisfactory. Taking this circumstance into account, we are content with the result achieved by our branch in Moengo in 2012. PAYMENTS & SETTLEMENTS The Payments & Settlements (P&S) Department is responsible for processing all local and international transfers as well as documentary credits and direct debit collections. All operational activities and the management of the electronic services and distribution channels also come under the responsibility of this department. Current domestic and international payments In 2012 the number of processed transfers to abroad increased by 20% compared to 2011. The transfers from abroad once again showed a fractional increase this year. With the implementation of the new system for foreign transfers, we are now able to offer same-day processing for all accepted foreign payment instructions. We can now also send bank statements via SW IFT for our business customers who form part of a multinational that is connected to the SWIFT system. GBD is the Cashless Payment Service with which business customers can digitally deliver their salary and creditor payments to us. In 2012 all customers who use our GBD application where provided with a renewed version. Business customers can offer their payment transactions in all currencies for processing to all branches in Paramaribo as well as in Lelydorp. Not surprisingly, the number of business customers making use of this extremely convenient service has greatly increased. The cashless payments in the form of funds transfers and cheque deposits remained constant in 2012 compared to 2011, and there were also no other noteworthy developments. Customers are recommended to use DSB Internet Banking for their cashless transfers because of its convenience and 24/7 availability. The use of Letters of Credit and Direct Debits for the settlement of international trade transactions displayed no noteworthy changes compared to 2011. We recommend the use of these payment instruments to business customers who, as importers or exporters, want extra security regarding the delivery of goods by the supplier or payment by the customer. 30 DSB | Annual Report 2012 Electronic distribution channels and services Our electronic distribution channels and services increase the effectiveness and efficiency of our bank’s operations and thus the ‘Banking when I want, how I want with my bank' principle. As at ICT, these distribution channels and services play a particularly central role at P&S. At present there are 70 ATMs and more than 1,000 POS terminals serving our customers as an electronic distribution channel. In 2012 the transactions via our ATMs (including non-customer use) increased by over 10% compared to 2011. The payment transactions via our POS terminals showed a rise of over 15%. Since the implementation of a new credit card processing system in October of this year, the customer can choose between several self-service options, including blocking a credit card, requesting a list of transactions and making extra credit card repayments. This system offers debit and credit cardholders who also use DSB Internet Banking the option of setting text or email alerts according to their own wishes. If desired, a customer can immediately receive a text or email message informing them of all debits (by debit or credit card) and credits to their account. 2012 also saw the introduction of the I-Signer involving the application of token-based ’multi factor authentication’ for our Internet Banking facility. This offers our customers greater security when banking online. In this light, it is good to note that the use of our Internet Banking facility increased by over 20% in 2012 compared to 2011. Customers can use this distribution channel to independently perform local transactions and thus experience the convenience of being able to arrange their banking via their computer at any time of day. The number of Mobile Banking users is also steadily growing, while the use of Phone Banking declined in 2012 relative to 2011. Given the increase in the number of users as well as the frequency of usage, mobile banking has been well-received by our customers. The available Mobile Banking options include making balance enquiries for payment, savings, loan and term deposit accounts. In addition, it is also possible to request a list of transactions for payment, savings and loan accounts. TREASURY Given the persistently worrying economic developments in Europe and the USA, as well as the downgrading of several financial institutions and countries, there is still no clear prospect of better times. In contrast with the stability in the local currency market, the international economy and international currency market remain highly volatile. In the second half of the year under review, the overnight interest rate for European banks was set at zero. In some cases the interest rate even turned negative. This once again had an adverse effect on the return on the international investment portfolio. The local currency market was able to stabilise further in the year under review. Discrepancies in quoted exchange rates remained within the bandwidth indicated by the Central Bank of Suriname. Partly thanks to this equilibrium, our bank achieved growth in the number of foreign currency transactions. New strategies will enable the bank to further reinforce its position in the coming year. The aim of the monetary authorities to reduce the level of dollarisation within the economy prompted the Central Bank of Suriname to implement a further tightening of the cash reserve guideline from 2 January 2013. The norm was raised with effect from 2 January 2013 from 40% to 45%; the norm for the cash reserve in SRD was maintained at 25%. The tighter foreign currency norm will make lending more expensive. Constant and adequate monitoring therefore remains crucial. The cash reserve policy of the Central Bank of Suriname is aimed, among other things, at reducing the level of lending in foreign currency. We have supported this policy by pursuing a targeted interest rate policy. This translated in 2012 into a reduction of the dollarisation level of the lending portfolio. DSB | Annual Report 2012 31 Composition of funds raised as at 31 December 2012 Saving accounts 34.7% (2011: 37.7% Demand deposits 44.9% (2011: 48.1%) Term deposits 20.4% (2011: 14.2%) Composition of credit portfolio in SRD and foreign currency as at 31 December 2012 SRD 52.0 % (2011: 49.2%) foreign currency 48.0% (2011:50.8%) SURITRUST Surinaamse Trust Maatschappij N.V. is a wholly owned subsidiary of our bank and is known by the name Suritrust. It specialises in services such as asset management for (wealthy) private individuals and institutional investors. The type of investment that the customer chooses depends on his risk appetite and desired return. Suritrust provides advice to help the customer make the right choice. If the customer chooses to invest in mortgage loans, Suritrust takes care of the technical credit screening and administrative handling of the mortgage application. The assessment is based on a specific assessment framework that was specially developed by Suritrust for this purpose. The mortgage loan is extended at the investor’s expense and risk. This entails that Suritrust carries out the administrative handling on the investor’s behalf and also acts on the investor’s instructions. Any income from mortgage-based investments goes to the investor. Suritrust exclusively receives a management fee. This expressly takes place on a ‘no cure no pay’ basis. In other words: If, for whatever reason, the mortgage is not repaid and no interest is earned, Suritrust receives no management fee. Asset management 2012 2011 2010 Number of asset management customers 186 208 201 Assets under management (x SRD 1,000) Average per client (x SRD 1,000) Number of debtors Outstanding deb. amount (x SRD 1,000) 474,004 2,548 4,441 410,749 438,031 2,106 4,447 400,873 374,109 1,861 4,075 344,802 32 DSB | Annual Report 2012 The total value of the assets under management rose by more than SRD 36 million in 2012, representing an increase of 8% compared to 2011. This growth was mainly achieved in the SRD-denominated assets under management. The total value of the assets under management denominated in EUR and US dollars remained at virtually the same level as at end-2011. The capital invested in mortgage lending, expressed in SRD, rose in the year under review to the level of SRD 411 million (2011: SRD 401 million), representing a marginal increase of 2%. This is the consequence of a somewhat more stringent assessment of applications and the need to meet the specific (interest rate) requirements of the investors. 7% home-building programme The general banks in Suriname are obliged to maintain a portion of their received funding on an interest rate-free basis at the Central Bank of Suriname. The Central Bank of Suriname allows banks to use part of the prescribed cash reserve for mortgage loans to promote home construction. This programme is therefore funded from the cash reserve. The interest rate on these mortgage loans is 7% per annum, the maximum loan is SRD 100,000 and the maximum term is 25 years. This programme was continued in 2012 and the value of the outstanding loans was SRD 75.6 million at end-2012 (2011: SRD 72.6 million), an increase of 4.13%. At the end of December 2012, the number of families we assisted with this financing facility was 1,678 – an increase of almost 6%. Government house-building programme After the launch of the government’s ambitious house-building programme in October 2011 at Hanna’s Lust, various initiatives were undertaken in 2012 to give this programme more structure. The adoption of the Housing Plan 2012-2016 in parliament deserves to be mentioned in this connection. One important change was made to the approach in order to safeguard the smooth and speedy progress of the programme. Whereas the initial intention was to let homeseekers choose one of the model homes at Hanna’s Lust and then start up the financing process, now it has been decided to allocate the homes on the basis of the homeseeker’s financial means. In the meantime, several contractors have been instructed to build series of homes and deliver these on a turn-key basis to the homeseekers. The financing process is completed with the buyer during the construction process. Suritrust, together with Surinaamse Postspaarbank, plays an important role in this process. Trademark registrations The exclusive right to carry a trademark is obtained by registering this trademark at the appropriate authority, the Intellectual Property Office. In Suriname this authority is placed within a department of the Ministry of Justice & Police. The trademarks can be registered at the Intellectual Property Office. On request, Suritrust can assist with the registration process. Low Income Shelter Program The Low Middle Income Shelter Programme (LMISP) is a home-building finance programme that offers loans at an annual interest rate of 6% per annum to families with gross household monthly incomes of between SRD 1,200 and SRD 2,400 who need capital to build new homes or to renovate or extend existing homes. The maximum loan is SRD 50,000, and applicants are obliged to contribute at least 5% of their financing requirement. By the close of 2012, twenty-four families had been assisted and the total amount lent was SRD 739,400. Implementation of the second Low Income Shelter Programme (LISP-2) continued in the year under review. This programme is intended to further support the government in its efforts to improve housing and general living conditions for low-income groups in particular. LISP-2 is a subsidised home building programme for families with a monthly household income of between SRD 675 and SRD 1,575, depending on the number of household members. Grants are available for building or finishing new homes or for renovating or extending existing homes, and applicants are obliged to make a personal contribution equal to 10% of the subsidy of up to SRD 9,750. In 2012 we provided loans for 245 families under this programme (2011:158). DSB | Annual Report 2012 33 Support Foundation for Private Employees in Suriname At year-end 2012 we observed a modest increase in the number of participating companies. In addition, within the existing companies, a total of 98 new participants joined, leading to a corresponding increase in the managed capital. Microloans Programme Suritrust has been appointed as the manager of the Microloans Programme (MKP). The implementation of this programme incurred a delay in its third year. Due to some confusion about the availability of donor funding, there were fewer expenditures. We are delighted to report that the Ministry of Finance took over the funding of this programme at the end of 2012, thus securing the further implementation of the programme. In order to achieve a sustainable development of the microloans sector , we also undertook efforts in the year under review to strengthen our staffing capacity within the available resources. Among other things, we initiated targeted training courses for the Micro Finance Institutions (MFIs) which were tailored to the employees’ needs as identified during earlier research. All five MFIs participating in the programme attended a three-day workshop which dealt with such themes as risk management and delinquency management. In the year under review we also received two business plans from organisations that want to operate as MFIs. The applications are currently under consideration and a decision on the admission of these organisations will be taken after an intensive assessment in the course of 2013. To date, our programme has mainly been introduced in the coastal area of Suriname. Most of the loans took place in the Nickerie, Paramaribo and Wanica districts. Actions are also being undertaken to raise interest for the microloans programme among the inhabitants of the inland area of Suriname. Suritrust, in its capacity as manager, participated together with the MKP Board and the MFIs (Spaar- en kredietcoöperatie de Schakel, Coöperatieve Bank Godo, Finatrust-de Trustbank N.V. and SEVA) in the conference of the Caribbean Micro Finance Alliance on Barbados. On this occasion, they secured the appointment of Suriname as host country of this annual Caribbean Micro-Finance Conference in 2013. In the year under review, expenditures on the programme totalled SRD 640,186.31, of which SRD 189,142.36 was spent on strengthening the staffing capacity. DSB ASSURIA VASTGOED MAATSCHAPPIJ N.V. DSB Assuria Vastgoed Maatschappij is our property development company in which our bank holds a 50% stake. Assuria N.V. is the other shareholder and also holds a 50% stake in the share capital. The most important activity consists of the acquisition of locations that are suitable for property development, making the land ready for construction, partitioning it into plots, and then offering it for sale. In a few cases, turn-key homes are built and offered for sale on plots of construction-ready land, either independently or in partnership with other relevant companies. In the year under review we continued the preparations for developing our prestigious Woonoord Concordia project at Acaribo. Concordia is being developed as a sustainable, lively and modern neighbourhood where many people can live, work and relax in an enjoyable manner. Covering about 550 ha, the area is situated to the east of Maarten Luther Kingweg (Highway), about 20 km to the south of Paramaribo. One key feature of the area is its location around a large lake (150 ha) and the presence of abundant greenery. In the year under review, the sale of the initial 46 building plots within the Leiding 9A project was continued and almost 70% had been sold at the end of 2012. In addition, 90% of a project at Lelydorp was technically completed at the end of 2012. The sale of the construction-ready plots will start in the first quarter of 2013. 34 DSB | Annual Report 2012 RISK MANAGEMENT The management of credit risks was further intensified in the year under review. Extensive attention was devoted to the quality of the credit portfolio in order to keep this within manageable and permitted proportions. The portfolio thus also met the Central Bank of Suriname's guideline which permits a maximum of 5% non-performing loans. Regarding the market risks, there was an extra focus on the risk/reward ratio for the foreign investment-related part of the Treasury activities. The global development of disproportionately falling returns alongside rising risk profiles compelled a re-evaluation of the foreign investment policy. The applied risk management measures included the overweighting of other investment instruments and the mitigation of concentration risks at foreign banks. As for the operational risks, we can specifically report that the implementation of our in-house credit card processing received extra attention in the year under review. The attendant risks were carefully identified and analysed. The Risk Committee played an important role in this respect. Much attention was also given to the organisational role of Risk Management in 2012, with a particular focus on the risk policy and the organisation of the risk management. The Risk Committee is the body where the preparation of the policy on risk management takes place. This body is chaired by the CFO who also carries the highest responsibility for the Risk Management activities within the bank. The deputy chairman of this body is the COO. The other members of the Risk Committee are the department managers of Legal & Compliance, Internal Audit and Risk Management. The minutes of Risk Committee meetings go to the Managing Board and the Audit Committee. The policy on Enterprise-wide Risk Management was developed further by deepening the ‘3 Lines of Defence’ model. The specific outcome of this process is the alignment of Risk Management, Legal & Compliance and Internal Audit for all risk management activities, both in terms of planning and implementation. The 3 Lines of Defence principle means that the line managers constitute the 1st Line of Defence. The line managers are the risk owners and, as such, responsible for the first risk management line of defence. The 2nd Line of Defence consists of Risk Management and Legal & Compliance. These two departments are also referred to as the risk management organisers of the bank. This 2nd Line has the task of ensuring, together with the 1st Line, that sufficient risk management systems are in operation and that continuous monitoring takes place to guarantee the timely and adequate resolution of any shortcomings in this respect. The 3rd Line of Defence has been entrusted to Internal Audit which is tasked with assessing the activities of the 1st and 2nd Lines and providing assurance on their adequate operation. In conclusion, a lot of attention is devoted to maintaining knowledge at a sufficient level and applying the latest methods and technologies for enhancing the efficiency of the risk management procedures within our bank. The provision of various training courses as well as the implementation of diverse applications to support our risk management also deserve mention in this connection. LEGAL & COMPLIANCE In the year under review we continued to tighten our policy rules and procedures aimed at the strict observance of all relevant laws and regulations, including in the field of Anti Money Laundering and Anti Terrorist Financing. In the year under review, the Disclosure of Unusual Transactions Act and the Identification (Financial Services) Act underwent an adjustment at national level. As a result, these now provide a broader statutory basis for the further intensification of our bank’s integrity policy, particularly concerning the acceptance of new customers, continuous checking of existing customers, the monitoring of financial transactions and the prevention of money laundering and terrorist financing activities. In the year under review, preparations were also made for the implementation of the consequences of the Foreign Account Tax Compliance Act (FATCA). FATCA was introduced by the United States of America in order to prevent US taxpayers evading tax via bank accounts outside the USA. Amongs other things, FATCA obliges foreign banks to report on any US taxpayers in their books. DSB | Annual Report 2012 35 INTERNAL AUDIT DEPARTMENT The principal task of the Internal Audit Department (IAD) within our banking institution is to provide assurance on our internal (risk) management to the Managing Board, the operational management and the overseeing Audit Committee of the Supervisory Board. The external auditor also falls within this target group in connection with the half-year and annual audit of our banking institution. The principal aim of this assurance process is to bring about a cyclically-driven process for the continuous improvement of the quality of the internal control of the processes and their attendant risks within our banking institution. In this connection, the IAD’s tasks comprise the performance of diverse types of audits including operational, compliance and financial audits. One part of the IAD’s previously-mentioned assurance role consists of the performance of the EDP audit (Electronic Data Processing). Until now, the implementation of both the general and the technical EDP audit was outsourced to an external EDP auditor. At the end of the year under review, the first steps were made towards the phased introduction of the cyclical in-house implementation of the general EDP audit in the coming reporting period. The technical EDP-Audit will remain outsourced to the external EDP Auditor for the time being. In January 2013 an EDP auditor was engaged to strengthen the audit team. The progressive implementation of the ERM framework within our banking institution is also expected to have an impact on the IAD’s existing assurance role. In contrast with the current situation, the IAD is expected to become the 3rd and final Line of Defence in this assurance framework. For the coming period, the first steps have been made via the 2nd Line of Defence to create a broader basis for the provision of assurance to the Managing Board and the overseeing Audit Committee. As part of our integration within the Caribbean region, the IAD-Manager was elected for a second period of office (July 2012 to July 2013) as a board member of this regional body during the sixth annual CAACM meeting (Caribbean Association of Audit Committees Members Inc.) at Castries, the capital of the island of St. Lucia. INFORMATION & COMMUNICATION TECHNOLOGY In 2012 the effort to increase the effectiveness and efficiency of our banking operations and thus facilitate ’Banking in my time, in my way with my bank' continued to play a central role at Information & Communication Technology (ICT). As announced in 2011 the Multi-Factor Authentication facility was introduced under the product name ISigner in order to enhance the security level of Internet Banking. Thanks to the I-Signer our clients are able to perform their Internet Banking transactions more safely and securely and are also able to digitally sign these transactions. DSB Mobile Banking, which was introduced in November 2011, is showing tremendous growth. Many customers already use this service to make balance enquiries, with peaks occurring at the end of the month when many people want information on their salary payments. The introduction of the renewed credit card system has also improved the accessibility via Phone Banking. Our customers who have a Mastercard credit card can now reach our support staff 24/7 via the support number. Our EasyCell product, which was launched in 2005 to enable customers to charge phone credit in USD to their SRD account via the ATM, underwent a modification in the year under review, so that it is now possible to buy phone credit in SRD. In addition, EasyCell vouchers can now also be purchased over the counter at our branch in the arrival hall of the Johan Adolf Pengel Airport at Zanderij. Finally, thanks to a technical modification at the end of 2012 all our ATMs are now not only able to accept international Mastercard credit cards and Maestro debit cards but also China Union Pay cards (CUP) as well as debit cards of Godo, Landbouwbank and Finabank. 36 DSB | Annual Report 2012 ACCOUNTING & REPORTING In the year under review, major steps forwards were made in our preparations to be ‘in compliance’ with the International Financial Reporting Standards (IFRS) by 2015. This is necessary because to report according to IFRS in the year 2015, the comparative figures for the 2014 financial year must also be adapted to IFRS standards. The bank is currently implementing this change in the accounting policies in close cooperation with the auditor. In the year under review, the phases that need to be completed in order to be fully IFRS compliant in 2015 were identified. In the first phase the main emphasis will be on administrative organisational matters such as the installation of a project group and the determination of the effects on the organisation. The second phase will centre on the planning, with close attention being given to specific tasks. In the third phase, the consequences of the application of IFRS standards will be identified at process level. In the penultimate phase, which is dedicated to the implementation, the bank-wide impact will manifest itself as the changes in processes, procedures, systems and reports will then become visible. Ultimately, the 2015 annual report will be entirely compliant with the IFRS standards. The final phase concerns the evaluation to identify and remedy any gaps. One of the first steps in the process involves training the employees in understanding and applying the IFRS standards to the bank’s various operations. As a result of the bank’s decision to obtain insight into the profitability of individual branches, more concrete information and input is now available to control the specific business processes in a more efficient and effective manner. The efforts in the year under review were concentrated on the allocation of the costs of the support departments. This provides insight into what the other indirect costs are as well as into the share of each individual branch in these costs. The next challenge is to create more insight into the profitability per product. This implicitly also entails the initiation of the transition from financial accounting to management accounting, where more detailed information at tactical and operational level is required for control and decision-making purposes. The Accounting & Reporting Department where all data are shown at aggregated level plays an important role in the provision of information to the business. In this connection, the A&R department assumed the role of business partner. Its challenge now is to continue fulfilling and expanding this role in the future. GENERAL AFFAIRS In the year under review the maintenance, renovation, modernisation and construction of our offices continued according to plan. As previously announced, the first stone of the new and modernised office at Kwatta was ceremonially laid on 21 June. The opening of this office on the Washingtonstraat and the accompanying newly constructed car parking facility is expected in the third quarter of 2013. In the year under review the construction of our bankshop in the Commercial Activity Center of N.V. Luchthavenbeheer at the Johan Adolf Pengel Airport got under way after some delay. This bankshop will not only serve arriving and departing passengers, but also local customers from the surrounding area. We expect to open this bankshop in the second quarter of 2013. Just like our old office at Kwatta, our office at Ma Retraite was built in 1972. We also want to take this building in hand and bring it into line with present-day requirements in order to meet our customers’ needs. The preparations for this new-build project are in an advanced stage and construction will start soon. In February 2013 our office at Nieuwe Haven was provided with external signage in conformity with the new house style introduced in 2011. This signage comprises, amongst other things, new pillars, lettering and banners. After our branch at Nieuwe Haven, the other branches and the adaptation of the ATMs will be taken in hand. In the year under review, the safe-deposit box area at the head office was refurbished, taking account of present-day requirements. Apart from the existing safe-deposit box holders, who were requested to exchange their old safe-deposit box for a new one, we can now also meet the strong demand for new safedeposit boxes. DSB | Annual Report 2012 37 In order to cater to the growing demand for sufficient parking space, we have since May 2012 rented the car park next to the Cathedral from the Roman Catholic Bishopric. Our customers and guests who visit the head office at the Henck Arronstraat can make use of this facility. De Surinaamsche Bank is a committed supporter of the arts. Our offices and the workspaces of our employees are embellished with works of art. In the year under review, various works were purchased both at individual and group exhibitions, as well as at the National Art Exhibition. CONTRACT HANDLING As its name already indicates, this department specialises in the handling – in the broadest sense of the word – of the many types of contracts that the bank enters into with both business and private individuals. In 2012 the central focus was on improving the efficiency of the associated processes for both external and internal customers. Specific aspects of these processes were put under the microscope. Wherever possible and necessary, these are to be further automated, reorganised, redesigned and/or complemented and completed. MARKETING Young people Young people were central to the marketing activities in the year under review. To acquaint young people with DSB and make them more aware of our products and services, we took part in various activities aimed at this specific target group. In addition, we took advantage of opportunities to interest them in a career with the bank. Particularly noteworthy was our participation in the Virtual Educa International Fair, the Information Fair for Young People in the first half of the year, and in various open days held by Higher Vocational Educational Institutions. In this connection, we also launched the student credit in 2012. The student credit is a financing modality aimed at working students who are unable to pay their tuition fees in one go. DSB I-Signer On 10 April we launched the I-Signer. The I-Signer is a card reader that makes Internet Banking even safer. Apart from keying in the user’s name and password, the customer must now also be in possession of the ISigner in order to make use of DSB Internet Banking. With this card reader with multi-factor authentication, we became the first bank in Suriname to raise Internet Banking to a security level that meets the latest international standards. Cooperation programme On 21 March the Trade Finance Facilitation Program (TFFP) agreement was signed between DSB and the Inter-American Development Bank in the presence of the Governor of the Central Bank of Suriname, Mr G. Hoefdraad. This TFFP programme is an effective instrument for stimulating economic growth by guaranteeing stable and reliable sources of trade finance. With this agreement the Inter-American Development Bank offers our bank the opportunity to facilitate trade finance and stimulate the sale of international commercial banking products. On 12 April DSB signed the first agreement with the International Finance Corporation. The International Finance Corporation is part of the World Bank. The aim of this agreement is to facilitate the financing of international trade transactions together with IFC and thus give an impulse to economic development. As a result of the deal, DSB will receive a trade credit of USD 5 million from the IFC as part of the Global Trade Finance Program (GTFP). Renewed credit card From 19 October our customers can benefit from the many new options of the DSB Classic or Gold MasterCard. Customers can now perform various DSB credit card operations via DSB ATMs, Phone Banking and Internet Banking, while also benefiting from the special promotion programmes of MasterCard. 38 DSB | Annual Report 2012 Public Relations Our sponsoring and community development policy is notably aimed at supporting organisations dedicated to promoting sports, art and culture, education and the environment. These organisations carry out projects in the aforementioned areas, partly with the aid of our financial contribution. In addition, we also provided appropriate assistance to disadvantaged groups and elderly people in our society on several occasions throughout the year. DSB Christmas Concert Our traditional Christmas concert was held on 21 December. This year the concert, which was also transmitted live by the TV broadcaster Apintie, was once again very well-attended, attracting about 5,500 music lovers. The evening was a success. HUMAN RESOURCES In 2012 DSB employees once again put in a great effort to realise the objectives of Surinaamsche Bank N.V. The Human Resources (HR) policy supported the objectives of our bank in various ways, including the programme to improve our services and give further shape to the desired customer experience. Extensive attention was given in this connection to the longer opening hours. In addition, HR played a prominent role in the preservation and further development of our bank as a leading financial services provider, notably by offering targeted training to the employees. The workforce 18 new staff members joined the bank in 2012. The employment of seven staff members ended due to five retirements, one departure and one death. At end-2012 the bank had 382 staff members (excl. 30 agency personnel). New DSB staff In 2012 DSB welcomed the following new staff: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Elton Chin See Hoo Clifton Kartodikromo Stephanie Martosoewiknjo-van Russel Sherina Koosman Deborah Conraad Radha Boedhoe Astrid Adhien Arjan Alimoenadi Sheraisa Ghazi Seresia Sukhai Graciano Tjin Kon Foek Renato Kromowidjojo Pravish Harangi Jennifer Lauwerends Jurgen Leter Tasiana Liefen Anoeradhadebie Biharie Alexander van Petten 01.01.2012 01.01.2012 01.02.2012 07.05.2012 16.05.2012 01.07.2012 01.08.2012 15.11.2012 01.12.2012 01.12.2012 01.12.2012 01.12.2012 01.12.2012 01.12.2012 01.12.2012 01.12.2012 01.12.2012 01.12.2012 ICT ICT Risk Management Payments & Settlements Retail Banking Contract Handling Contract handling ICT Retail Banking Retail Banking Retail Banking Retail Banking Retail Banking Retail Banking Retail Banking Retail Banking Retail Banking Internal Audit Long-serving personnel At DSB we are proud of our loyal personnel. In 2012 16 employees reached long-service milestones. Celebrations were held for the 16 employees who completed 12 1/2, 25, 30, 35 and 40 years of service with the bank. Two persons celebrated their fortieth anniversary: Eduard Julen and Letitia Bakboord. DSB | Annual Report 2012 39 Appointments On 1 August 2012 Mr Nawien Ghisiawan was appointed as Relationship Manager at the Corporate Banking Department. Somewhat later in the year under review, on 1 December 2012, Ms Tirzah Keyzer was also appointed as Relationship Manager at this department. On that same date Mr Wayne Fong Ten Jing was appointed as Supervisor Retail Banking. We congratulate these members of staff and wish them every success in their new position. Powers of signature In 2012 three members of staff were given A-category powers of signature, two were given C-category powers of signature and four were given the Suritrust N.V. powers of signature. A list of the members of staff with powers of signature for the bank is contained on page 8 of this annual report. Training courses Training is vital in view of the continuous growth of our bank and, as in previous years, the knowledge and skills of our staff again received considerable attention in 2012. In 2012 68 members of staff obtained a diploma or certificate for a specific course or training at intermediate vocational (MBO), higher vocational (HBO), post-higher vocational (post-HBO), university or postuniversity level. One member of staff received the Master of Business Administration Diploma in Management & Finance, two achieved their Bachelor of Science in Public Administration and one completed the HBO Business Administration course. One member of staff successfully completed the Archive Conservation Course. The aforementioned course was made possible by the National Archive of Suriname in cooperation with the Dutch embassy. Moreover, nineteen members of staff achieved various NIBE diplomas. Courses in Business English and Mandarin Chinese were completed by, respectively, 34 and 9 employees. One ICT employee obtained the qualification of Microsoft Certified System Administrator. At the end of the year under review, one member of staff also became certified as a Computer Hacking Forensic Investigator (CHFI) for the prevention and investigation of computer crime. Community/ Our role in society Our role in society in providing support to young Surinamers can be illustrated as follows: t 0OFTUVEFOUPGUIF"NTUFSEBN6OJWFSTJUZPG"QQMJFE4DJFODFT)7" DPNQMFUFEIFSHSBEVBUJPOBTsignment with us. Two Business Administration students of the ADEK University of Suriname started on their 2-year practical business training in November. In the month of July, three IMEAO students were once again given an opportunity to complete their one-month graduation internship at various departments. t 'SPN.BZ%4#QBSUJDJQBUFEJOUIF&EVDBUJPOBOE$BSFFS*OGPSNBUJPO'BJSGPS:PVOH1FPQMFJO the Flamboyant Park where information was provided to young Surinamers about the various job opportunities within our bank. t %VSJOHUIFTVNNFSIPMJEBZTJOTUVEFOUTXFSFPODFBHBJOPGGFSFEBOPQQPSUVOJUZUPFBSOTPmething on the side. During a two-week period 80 holiday workers performed valuable work for us. Pension In the course of the year under review a number of employees ended their long careers with the bank. Mr Arthur Groenhart (Authorisation Officer) started his well-earned retirement in January 2012, followed by Mr Wilfred Tjin A Tam (Department Manager Suritrust) and Mr Seno Tjokrosentono (Branch Manager Nickerie) who retired in February 2012. Finally, Ms Hillary Thijm (Section Head Administration/General Affairs) retired in October 2012. The bank thanks these loyal members of staff for their many years of service. Collective Agreement (cao) In 2012 the wage negotiations held between the Managing Board and De Surinaamsche Bank Workers Organisation (DSBWO) ended, after intervention of the Arbitration Council, with a wage increase of 14.5% for the whole of Suriname. In 2013 a new Collective Agreement will be negotiated as the current agreement has expired. 40 DSB | Annual Report 2012 In memoriam We regret to note the passing in 2012 of one colleague, Ms Leberta Karsowidjojo-Grep (5 September 2012), and five retirees: Mr Ronald Ligeon (24 April 2012), Ms Lucie Kioe A Sen (1 May 2012), Mr Dwarkapersad Debisarun (30 July 2012), Ms Theresia Mac Donald-Tjon Sien Kie (2 November 2012) and Mr Ralph van Eer (10 December 2012). Word of appreciation We wish to express our gratitude and appreciation for the work that all employees of De Surinaamsche Bank performed in the past year. We also thank our customers and associates for placing their faith in us. Paramaribo, 22 March 2013 Managing Board S.L.J. Proeve DSB | Annual Report 2012 41 Waterkant 4 42 DSB | Annual Report 2012 Waaggebouw DSB | Annual Report 2012 43 44 DSB | Annual Report 2012 DSB | Financial statements 2012 DSB | Annual Report 2012 45 Company Balance sheet at 31 December 2012 before profit appropriation (In SRD thousands) 2012 2011 Cash 536,610 383,855 Banks 840,774 708,131 80,781 80,779 1,606 2,007 ASSETS Treasury papers Loans and advances: - public sector - private sector 1,491,738 1,212, 279 Shares 57,252 35,810 Participating interests 20,831 7,557 Property and equipments Other assets 70,376 11,193 11,405 66,360 10,151 9,358 3,122,566 2,516,287 Prepayments and accrued income LIABILITIES 43,905 Banks 61,757 ------------------ ------------------ - saving accounts 951,079 830.628 - deposits customers accounts 559,455 311,326 - customer accounts 1,230,777 1,059,080 Customers accounts: Other liabilities 40,181 20,431 Accruals and deferred income 17,042 10,984 Provisions 47,508 29,402 2,846,042 2,261,851 -----------------Share Capital Reserve ------------------ 871 871 121,945 98,539 28 28 Revaluation reserve 70,872 57,528 Net profit after taxation 38,903 35,713 192,679 Share premium reserve 232,619 --------------- 3,122,566 -----------------2,516,287 Guarantees issued 74,605 46,434 Letter of credit 19,866 14,173 Paramaribo, 22 March 2013 Managing Board S.L.J. Proeve Supervisory Board S. Smit, chairman J.J. Healy Jr. M.J.A. Brahim Mrs. Mr. R. Sohansingh D.M.R. Currie R. Blufpand 46 DSB | Annual Report 2012 Company balance sheet at 31 December 2012 after profit appropriation (In SRD thousands) 2012 2011 Cash 536,610 383,855 Banks 840,774 708,131 80,781 80,779 1,606 2,007 ASSETS Treasury papers Loans and advances: - public sector - private sector 1,491,738 1,212, 279 Shares 57,252 35,810 Participating interests 20,831 7,557 Property and equipment 70,376 66,360 Other assets 11,193 10,151 Prepayments and accrued income 11,405 9,358 3,122,566 2,516,287 LIABILITIES Banks Customers accounts: 43,905 ------------------ 61,757 -----------------830,628 - saving accounts 951,079 - deposits 559,455 311,326 1,230,777 1,059,080 - customer account Other liabilities 54,104 32,962 Accruals and deferred income 17,042 10,984 Provisions 47,508 29,402 2,859,965 2,274,382 -----------------Share Capital Reserve Share premium account Revaluations reserve ------------------ 871 871 146,925 121,721 28 28 70,872 57,528 218,696 -----------------3,122,566 180,148 -----------------2,516,287 Guarantees issued 74,605 46,434 Letters of credit 19,866 14,173 Paramaribo, 22 March 2013 Managing Board S.L.J. Proeve Supervisory Board S. Smit, chairman J.J. Healy Jr. M.J.A. Brahim Mrs. Mr. R. Sohansingh D.M.R. Currie R. Blufpand DSB | Annual Report 2012 47 Company profit and loss accounts for 2012 (In SRD thousands) 2012 2011 Interest income 176,746 145,523 Interest expense 46,898 34,842 Interest margin 129,848 110,681 INCOME Income from shares and participating interest Commission income 3,810 4,084 21,841 17,683 6,406 6,296 161,905 138,744 Staff costs 57,249 46,829 Other administrative expenses 24,392 21,566 Results from financial transactions Total income EXPENSES Depreciation 6,078 5,841 Operating expenses 87,719 74,236 Provision for loan losses 14,713 11,390 Total expenses 102,432 85,626 Pre-tax profit 59,473 53,118 Taxes 20,570 17,405 Profit after taxes 38,903 35,713 5,917 5,221 PROFIT APPROPRIATION Cash: Interim-dividend Final dividend Addition to reserve 8,006 7,309 24,980 23,183 35,713 38,903 Paramaribo, 22 March 2013 Managing Board S.L.J. Proeve Supervisory Board S. Smit, chairman J.J. Healy Jr. M.J.A. Brahim Mrs. Mr. R. Sohansingh D.M.R. Currie R. Blufpand 48 DSB | Annual Report 2012 Consolidated balance sheet at 31 December 2012 before profit appropriation (In SRD thousands) 2012 2011 Cash 536,654 383,891 Banks 840,774 708,131 80,781 80,779 ASSETS Treasury papers Loans and advances: - public sector - private sector Shares 1,606 2,007 1,491,738 1,212,279 57,252 35,810 116,057 97,934 Other assets 12,232 10,239 Prepayments and accrued income 12,960 10,813 3,150,054 2,541,883 Property and equipment LIABILITIES Banks Customer accounts: 43,905 ------------------ 61,757 ------------------ 951,079 830,628 559,455 1,230,777 1,059,080 15,476 15,231 Other liabilities 40,313 26,622 Accruals and deferred income 23,864 11,858 Provisions 52,566 32,702 - saving accounts - deposits - customer accounts Longterm loans 2,873,530 -----------------Share capital Reserve Share premium account Revaluation reserve Net profit after taxation Letters of credits 2,287,447 ------------------ 871 871 121,945 98,539 28 28 70,872 57,528 38,903 232,619 -----------------3,150,054 Guarantees issued 311,326 74,605 19,866 35,713 192,679 -----------------2,541,883 46,434 14,173 Paramaribo, 22 March 2013 Managing Board S.L.J. Proeve Supervisory Board S. Smit, chairman J.J. Healy Jr. M.J.A. Brahim Mrs. Mr. R. Sohansingh D.M.R. Currie R. Blufpand DSB | Annual Report 2012 49 Consolidated balance sheet at 31 December 2012 after profit appropriation (In SRD thousands) 2012 2011 Cash 536,654 383,891 Banks 840,774 708,131 80,781 80,779 ASSETS Treasury papers Loans and advances: - public sector - private sector Shares 1,606 2,007 1,491,738 1,212,279 57,252 35,810 Property and equipment Other assets 116,057 12,232 97,934 10,239 Prepayments and accrued income 12,960 10,813 3,150,054 2,541,883 LIABILITIES Banks 43,905 Customer accounts: - saving accounts -----------------951,079 61,757 -----------------830,628 - deposits 559,455 311,326 - customer accounts 1,230,777 1,059,080 Longterm loans 15.476 15,231 Other liabilities 54,236 39,153 Accruals and deferred income 23,864 11,858 Provisions 52,566 32,702 2,887,453 2,299,978 -----------------Share capital Reserve Share premium account Revaluation reserve ------------------ 871 871 146,925 121,721 28 28 70,872 57,528 218,696 -----------------3,150,054 180,148 -----------------2,541,883 Guarantees issued 74,605 46,434 Letters of credit 19,866 14,173 Paramaribo, 22 March 2013 Managing Board S.L.J. Proeve Supervisory Board S. Smit, chairman J.J. Healy Jr. M.J.A. Brahim Mrs. Mr. R. Sohansingh D.M.R. Currie R. Blufpand 50 DSB | Annual Report 2012 Consolidated profit and loss account for 2012 (In SRD thousands) 2012 2011 Interest income 176,746 145,523 Interest expense 46,620 34,472 Interest margin 130,126 111,051 INCOME Income from shares 1,124 923 Commission income 30,067 25,743 6,426 6,660 167,743 144,377 Staff costs 59,649 48,970 Other administrative expenses 24,895 22,021 Results from financial transactions Total income EXPENSES Depreciation Operating expenses 6,095 5,856 90,639 76,847 16,050 12,551 106,689 89,398 Pre-tax profit 61,054 54,979 Taxes 22,151 38,903 19,266 35,713 Provision for loan losses Total exspenses Profit after taxes PROFIT APPROPRIATION Cash: Interim-dividend Final dividend Addition to reserve 5,917 5,221 8,006 7,309 24,980 23,183 38,903 35,713 Paramaribo, 22 March 2013 Managing Board S.L.J. Proeve Supervisory Board S. Smit, chairman J.J. Healy Jr. M.J.A. Brahim Mrs. Mr. R. Sohansingh D.M.R. Currie R. Blufpand DSB | Annual Report 2012 51 Notes to the 2012 financial statements Adoption of the financial statements The consolidated financial statements of De Surinaamsche Bank N.V. for the year ended on 31 December 2012 were released for publication by the Managing Board after approval of the Supervisory Board on 22 March 2013. The financial statements will be presented to the General Meeting of Shareholders for adoption on Tuesday 23 April 2013. General information De Surinaamsche Bank N.V., incorporated and established in Suriname, is a public limited company under Suriname law. The address of the registered office of De Surinaamsche Bank N.V. is Henk Arronstraat 26-30. De Surinaamsche Bank N.V is the parent organisation of Surinaamse Trustmaatschappij N.V., Surinaamse Computer Maatschappij N.V. and Financieringsmaatschappij Paramaribo N.V. In addition, a 50% stake is held in the joint venture DSB-Assuria Vastgoed Maatschappij N.V. These notes relate to both the company financial statements and the consolidated financial statements. Basis for consolidation The consolidated balance sheet and profit and loss account include the figures of the companies in which DSB Bank has a participating interest of 50% or more. Accordingly, the consolidation comprises the 100% participating interests in Surinaamse Trustmaatschappij N.V., Financieringsmaatschappij Paramaribo N.V. and Surinaamse Computer Maatschappij N.V. The assets and liabilities as well as the results of these participating interests are included in full in the consolidated balance sheet or the consolidated profit and loss account, respectively, after elimination of inter-group relations. The consolidation includes 50% of the figures of DSB Assuria Vastgoed Maatschappij N.V., a joint controlled entity. The net asset value of this company at year-end 2012 was SRD 3,999,664 (2011: SRD 3,874,000). Principle of currency translation Receivables and debts denominated in foreign currency are translated at the Central Bank of Suriname rates applicable on 31 December 2012. Exchange rate differences arising from the valuation of currency positions and the results from the purchase and sale of foreign currencies are recognised in the profit and loss account under ‘Result from financial transactions’. Principles of valuation ASSETS Cash This includes legal tender in both local and foreign currencies and receivables from the Central Bank of Suriname (CBvS). Cash is stated at nominal value. Treasury paper The treasury promissory notes issued by the government included in this item are stated at nominal value. The term has been set at a maximum of 12 months, at interest rates of 8% and 9%. Loans and advances This item comprises corporate and consumer loans, including current account credits, hire-purchase loans and personal loans. Where necessary, a specific provision is formed against the bad debt risk. This provision for specific debtors is deducted from the ‘Loans and advances’ item in the balance sheet. 52 DSB | Annual Report 2012 Shares These are shares in local companies which are stated at fair value, being the stock market value taking an impairment of 10% into account. The gain resulting from the recognition at stock market value is taken to shareholders’ equity (Revaluation reserve), less a provision for deferred taxation. The BNETS N.V. and Multiplex N.V. shares are stated at acquisition cost. Participating interests Participating interests are stated at the net asset value as at 31 December of the financial year. Receivables from and amounts owed to participating interests, which are also included in this item, are stated at nominal value. Property and equipment The bank buildings including land are stated at fair value, based on an external appraisal made in December 2011. Depreciation is applied to bank buildings on a straight-line basis over a useful life of 40 years (2.5% per year). Changes in the current value of buildings and land are added/charged to the Revaluation reserve after deduction of a provision for deferred taxes on buildings at the nominal rate of tax. The Revaluation reserve is stated separately under shareholders’ equity. Equipments are stated at acquisition cost less straight-line depreciation on the basis of estimated useful life, namely five years for furniture and fittings, three years for vehicles and personal computers and four years for other computer equipment. Some of the assets shown as at balance sheet date under ‘Property and equipment’ have been pledged to Central Bank of Suriname as mortgage security in connection with the legal actions against our bank and the then resulting attachments. As at balance sheet date the registration of this mortgage had not been cancelled. LIABILITIES Customer accounts This includes the liabilities in current account, savings and deposits. These are recognised at nominal value. Long-term loans Two long-term loans have been concluded by DSB Assuria Vastgoed Maatschappij N.V. for the purchase of property. One of them concerns the site at Acaribo described previously in the report. Provisions This comprises provisions for deferred tax liabilities, medical costs of retired employees, liabilities towards out-of-work former employees in connection with employment disputes and other specific risks, including fraud risk. The provision for deferred tax liabilities relates to the difference between the commercial and fiscal valuation of the bank buildings and shares. No deferred tax liability arises in respect of differences in the valuation of land. The deferred tax liability is calculated at the applicable nominal tax rate. The provision for medical costs for retirees was formed to cover existing obligations to refund the health costs of retired employees. The actuarial firm Lo Fo Wong has calculated the level of the medical costs provision which will be accrued over a number of future years bearing in mind further actuarial developments. Staff pensions are arranged through the Stichting Pensioenfonds pension fund of De Surinaamsche Bank N.V. The provision for pension obligations is calculated under responsibility of the actuarial firm Lo Fo Wong. The pensionable salary is set at the start of membership and reviewed each subsequent year on 1 January. The pension liabilities are funded by means of monthly payments by DSB Bank in proportion to a fixed percentage of 20% of the salaries. In addition, the pension fund itself contributes to this funding. A change in the system was introduced on 1 January 2006, as a result of which employees now also make a personal contribution of 7% of their salaries. DSB | Annual Report 2012 53 The provision for liabilities towards out-of-work former employees has been made to cover any liabilities that might arise out of employment disputes. The provision for fraud risk was formed to cover the excess payable in relation to, among other things, claims in the event of fraudulent acts. Swaps As at 31 December 2012, De Surinaamsche Bank N.V. had outstanding currency swaps for an amount of USD 4,820,000. The obligations and liabilities in respect of the swap deals correspond in terms of amount and maturity; these positions have accordingly been netted in the financial statements. The exchange differences relating to the currency obligation of the bank have been included under ‘Other liabilities’. Other assets, prepayments and accrued income and liabilities Unless stated otherwise above, assets and liabilities are stated at nominal value. Guarantees and documentary credits This concerns contingent liabilities that are not included in the balance sheet as their existence is contingent on the occurrence or non-occurrence of one or more uncertain events in the future without the bank being able to exercise any significant control in this respect. Principles for determining the result The income and expenses are determined on the basis of the aforementioned valuation principles. Income is recognised in the year in which the services were rendered. Expenses are recognised in the year in which they are foreseeable. Tax is calculated on the basis of the pre tax result at the applicable nominal tax rates, taking account of non-tax-deductible expenses and tax-exempt income. 54 DSB | Annual Report 2012 Maagdenstraat 38 DSB | Annual Report 2012 55 56 DSB | Annual Report 2012 Julianastraat 56 DSB | Annual Report 2012 57 Company and consolidated assets after profit appropriation Company balance sheet (In SRD thousands) Cash Consolidated balance sheet 2012 2011 2012 2011 536,610 383,855 536,654 383,891 this includes legal tender and demand deposits with the Centrale Bank of Suriname bij de Centrale Bank van Suriname. Analysis: Cash in hands 103,234 110,937 103,278 110,973 Demand deposits with the Centrale Bank van Suriname 433,376 272,918 433,376 272,918 536,610 383,855 536,654 383,891 840,774 708,131 840,774 708,131 1,493,344 1,214,286 1,493,344 1,214,286 Banks This includes receivables from domestic and foreign banks. Banks This includes receivables from loans and advances. Analysis: Public sector loans and advances Private sector loans and advances 1,606 2,007 1,606 2,007 1,491,738 1,212,279 1,491,738 1,212, 279 1,493,344 1,214,286 1,493,344 1,214,286 1,606 2,007 1,606 2,007 818,499 751,660 818,499 751,660 Analysis of collaterals provided for loans and advances: Government guarantees Mortgages Shares pledged 20,034 20,042 20,034 20,042 Other collaterals 653,205 440,577 653,205 440,577 1,493,344 1,214,286 1,493,344 1,214,286 Government 0.1% 0.2% 0.1% 0.2% Agriculture, horticulture and fisheries 2.9% 2.6% 2.9% 2.6% Industry, forestry and mining 15.0% 15.7% 15.0% 15.7% Trade and services 48.2% 49.0% 48.2% 49.0% 4.3% 3.7% 4.3% 3.7% 1.4% Sector analysis of loans and advances: Construction and installations Transport, storage and communications 4.9% 1.4% 4.9% House building Other 7.1% 17.5% 8.8% 18.6% 7.1% 17.5% 8.8% 18.6% 100.0% 100.0% 100.0% 100.0% 57,252 35,810 57,252 35,810 Shares¹ ¹ This concerns shares held in local companies 58 DSB | Annual Report 2012 Company balance sheet (In SRD thousands) Participating interests 2012 2011 20,831 7,557 Consolidated balance sheet 2012 2011 The company balance sheets include subsidiaries which include participation in capital, as well as the balance of accounts receivables and payables on subsidiaries. Surinaamse Trustmaatschappij N.V., Financierings maatschappij Paramaribo N.V., Surinaamse Computer Maatschappij N.V. en DSB Assuria Vastgoed Maatschappij N.V. (50% joint venture) 4,625 4,996 16,206 2,561 20,831 7,557 70,376 66,360 116,057 97,934 Property 59,316 57,600 104,968 89,149 Equipment 11,060 8,760 11,089 8, 785 70,376 66,360 116,057 97,934 Value on 1 january 21,954 15,507 54,046 18,182 Investments 3,099 6,447 16,661 35, 323 Revaluations 44,509 44,509 44,507 44, 507 69,562 66,463 115,214 98 , 012 (10,246) (8,863) (10,246) (8, 863) Analysis: Share capital and reserves Payables / Receivables Property and equipment Analysis: Property: Deprecations 59,316 57,600 104,968 89,149 Bookvalue on 1 januari 8,760 7,925 8,785 7,961 Investments 6,995 5,412 7,016 5, 416 15,755 13,337 15,801 13, 377 (4,695) (4,577) (4,712) (4, 592) 11,060 8,760 11,089 8, 785 11,193 10,151 12,232 10, 239 11,405 9,358 12,960 10, 813 Equipment: Deprecations Other assets This item includes amounts which are not of an accrued nature or which cannot be classified under other balance sheet item. This concerns for example, the balances of Payment transactions still to be settled and income tax receivable. Prepayments and accrued income this includes prepaid expenses and interest receivables DSB | Annual Report 2012 59 Company and consolidated liabilities after profit appropriation Company balance sheet (In SRD thousands) Consolidated balance sheet 2012 2011 2012 2011 43,905 61,757 43,905 61,757 2,741,311 2,201,034 2,741,311 2,201,034 Savings account 951,079 830,628 951,079 830,628 Deposits 559,455 311,326 559,455 311,326 1,230,777 1,059,080 1,230,777 1,059,080 2,741,311 2,201,034 2,741,311 2,201,034 Longterm debts -- -- 15,476 15,231 Ot her liabilities 54,104 32,962 54,236 39,153 Accruals and deferred income 17,042 10,984 23,864 11,858 52,566 32,7 02 Banks Comprises debts to domestic and foreign banks. Customer accounts includes total customer balances held by way of current accounts, savings accounts and deposits Analysis: Current account This item consists of expenses and interest payable at year-end 47,508 29,402 Analysis: Provision for deferred taxation 22,575 14,981 23,113 14,984 Provision for medical expenses 24,283 13,748 24,283 13,748 500 150 286 387 500 150 286 387 Provisions Provision for fraud risk Provision for desputes former employees Provision for reputation risk Shareholder equity -- 4,520 3,297 47,508 29,402 52,566 32,7 02 218,696 180,148 218,696 -- 180,148 Analysis: Share capital Reserves : Revaluation reserve Other reserve 871 871 871 871 70,872 57,528 70,872 57,528 146,953 121,749 146,953 121,749 218,696 180,148 218,696 180,148 871 871 871 871 0 0 0 0 871 871 871 871 Movements in the share capital: Balance on 1 January Stock didvidend from profit appropriation Movement in reserves: Balance on 1 January Revaluation reserve Addition from profit appropriation 179,277 DSB | Annual Report 2012 179,277 149,240 13,568 6,854 13,568 6,854 24,980 23,183 24,980 23,183 218,696 179,277 218,696 179,277 Participants in the share capital are ASSURIA with 49%, the Republic of Suriname with 10% and institutional and private investors with 41%. 60 149,240 Company and consolidated profit and loss account Company profit & loss account (In SRD thousands) Consolidated profit & loss account 2012 2011 129,848 110,681 2012 130,126 111,051 3,810 4,084 1,124 923 1,124 2,686 923 3,161 1,124 - 923 - 3,810 4,084 1,124 923 21,841 17,683 30,067 25,743 Payments 17,228 14,100 17,235 14,108 Insurance 1,377 1,295 1,790 Other services 3,236 2,288 11,042 1,664 9,971 21,841 17,683 30,067 25,743 6,406 6,296 6,426 6,660 57,249 46,829 59,649 48,970 35,111 34,170 Interest margin 2011 This item includes interest income from loans and advances, investments and other lending and interests expense on borrowings by the bank and customer accounts. Income from shares and participating interests This includes dividends received from shares in local companies. The company P&L Account also comprises net profit of participating interests Analysis: Shares Participating interests Commission income This includes from domestic and foreign payments, insurance and other services Breakdown: Results from financial transaction This includes the results achieved on foreign exchange dealing and revaluation of assets/liabilities denominated in foreign currencies. Staff costs: This item comprises salaries, bonuses, social security contributions, pension and other provisions for staff. 32,438 37,045 Pension contributions 4,187 3,307 4,400 Social security contributions and other staff costs 7,019 7,584 7,272 7,850 10,932 3,500 10,932 3,500 57,249 46,829 59,649 48,970 Breakdown: Salaries (includes bonuses etc.) Other provisions 3,450 DSB | Annual Report 2012 61 Company profit & loss account (In SRD thousands) Other administrative expenses: Consolidated profit & loss account 2012 2011 2012 2011 24,392 21,566 24,895 22,021 This comprises office overheads, stationary, automation costs, advertising costs and other general expenses. breakdown: 6,116 5,501 6,355 Stationary 1,958 1,609 1,989 1,635 Automation costs 4,331 2,592 4,335 2,602 Communication and transport costs 2,371 2,124 2,413 2,170 9,616 9,740 9,803 9,910 24,392 21,566 24,895 22,021 6,078 5,841 6,095 5,856 Office overheads Other Deprecation 5,704 This item is made up of deprecation of property and equipment. Breakdown: Property 1,382 1,264 1,382 1,264 Equipment 4,696 4,577 4,713 4,592 6,078 5,841 6,095 5,856 14,713 11,390 16,050 12,551 23,152 Provision for loan losses This concerns movements in the provision for loans and advances Breakdown: Addition to specific provisions 21,815 24,094 Release of specific provisions (7,102) (12,704) (7,102) (12,703) Provision for loans and advances 14,713 11,390 16,050 12,551 20,570 17,405 22,151 19,266 Taxes This includes income tax on the pre tax result. Tax payable on non-deductible deprecation is charged to the provision for deferred taxation. 62 DSB | Annual Report 2012 25,254 Other information Consolidated cash flow statement 2012 (In SRD thousands) 2012 2011 Movements in cash assets are illustrated by the cash flow statement below Cash flow from operations 61,054 54,979 Taxation on profit (22,151) (19,266) Profit after tax 38,903 35,713 Profit before tax Deprecation 6,095 5,856 Provisions 11,990 3,029 44,598 (Increase) / decrease in receivables from banks 56,988 (132,643) (95,783) Increase loans and advances Decrease / (increase) in treasury paper (279,058) (2) (278,516) 659 Decrease / (increase) in other assets, prepayments and accrued income Increase in customer accounts (4,140) 524 540,277 365,170 Increase / (decrease) in debts to banks (17,852) 26,434 Decrease / (decrease) in other liabilities, accruals and deferred income 27,089 (16,901) 190,659 --------------------- 46,185 --------------------- (24,218) --------------------(24,218) (41,301) --------------------(41,301) Cash flow from investment activities Investments in property and equipment Cash flow from financing activities Longterm loans Cash dividend Movement in cash assets Cash assets at the end of the year Cash assets at the beginning of the year 245 (13,923) (13,678) --------------------152,763 383,891 536,654 14,468 (12,530) 1,938 --------------------6,822 377,069 383,891 The cash flow statement had been prepared according to the indirect method. Only movements resulting in a change in the cash assets are taken into consideration. Currency translation differences on cash assets balances in foreign currency are stated in the cash flow statement in the profit before tax. DSB | Annual Report 2012 63 DSB | Auditor's Report To: the General Meeting of Shareholders of De Surinaamsche Bank N.V. AUDITOR’S REPORT Introduction We have audited the accompanying financial statements 2012 of De Surinaamsche Bank N.V., included on page 46 up to and inclusive of page 63 of the annual report which comprise the company balance sheet as at December 31, 2012, the company profit and loss account and the notes. The consolidated financial statements comprise the consolidated balance sheet as at December 31, 2012, the consolidated profit and loss account for the year ended December 31, 2012 and the notes, comprising a summary of the accounting policies and other explanatory information. Management’s responsibility Management is responsible for the preparation and fair presentation of these financial statements and for the preparation of the management board report in accordance with generally accepted accounting principles. Furthermore management is responsible for such internal control as it determines is necessary to enable the preparation of the financial statements that are free from material misstatements, whether due to fraud or error. Auditors’ responsibility Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with generally accepted auditing standards. These standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditors’ judgment, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. 64 DSB | Annual Report 2012 In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. Opinion with respect to the financial statements In our opinion, the financial statements give a true and fair view of the financial position of De Surinaamsche Bank N.V., as at December 31, 2012, and of its result and cash flows for the year then ended in accordance with generally accepted accounting principles. Paramaribo, 22 March 2013 For BDO Assurance N.V. W.K. Achthoven RA Partner R. Abrahams RA Partner DSB | Annual Report 2012 65 DSB | Addresses Paramaribo Hermitage Head Office DSB Bankshop Hermitage Mall Henck Arronstraat 26-30 hk.Estreliastraat/ TBL Cinemas Surinaamse Trustmaatschappij N.V. P.O. Box 1806 Unit 27-28 (SURITRUST) Telephone: (597) 471100 Telephone: (597) 493131 Henck Arronstraat 32 Fax: Manager 1): Ms M.H.G. Elshot Paramaribo (597) 411750 (597) 477835 E-mail: info@dsbbank.sr Website: www.dsbbank.sr Swift: SURBSRPA Subsidiaries Telephone: (597) 420033 (597) 471100 Marowijne District Fax: (597) 420050 Manager: Ms A. Bhola - Raghoebarsing Moengo Kwatta Kwattaweg 226 - Hoek Washingtonstraat Kapitein Chris Silosweg 3 Telephone: (597) 0341245/0341220 Manager: G.E. Bendt Dr. J.F. Nassylaan 53-55 Telephone: (597) 440468 / 471100 Manager 1): Ms M. Bergraaf-Tan a Kiam Nieuwe Haven Nickerie District Paramaribo Telephone: (597) 471100 / 424186 Nieuw Nickerie Fax: (597) 472132 Landingstraat 6 Manager: Mr J. Chen Poun Joe P.O. Box 11 Van ‘t Hogerhuysstraat 62 Telephone: (597) 0231381 / 0231311 Telephone: (597) 402100 / 471100 Fax: (597) 0231884 Manager 1):Ms S. Edam - Morsen Manager: R. A. Kaliar Ma Retraite Surinaamse Computer Maatschappij N.V. Para District Zanderij DSB Assuria Vastgoed Maatschappij N.V. (jointcontrol) Henck Arronstraat 32 Paramaribo Telephone: (597) 420033 Coronastraat 4 - Hoek Plutostraat Arrival hall Johan Adolf Pengel Luchthaven Telephone: (597) 451345 / 471100 Telephone: (597) 0325308 Fax: (597) 420050 Manager 1):Mr H. Sylvester Fax: Manager: Mr L.A.E. Budel Website: www.dsbbank.sr Internet Banking: https://my.dsbbank.sr (597) 0325307 (597) 471100 Manager 1): Ms L. Koenders Kasabaholo Kasabaholoweg 29 Wanica District Telephone: (597) 431541 / 431788 / 471100 Lelydorp Phone Banking: 900 - MYDSB (69372) Manager 1):Ms J. Chang - Sim A Sjoei Indira Gandhiweg 506 Callcenter: 471100 ext. 279, 307, 321 Telephone: (597) 0366112 Fax: (597) 0368647 Manager: Mevr. N. Flu-Blom 1) Situation as at 22 March 2013 66 DSB | Annual Report 2012 Edited: Marketing De Surinaamsche Bank N.V. Design : Stradius Offsetdrukkerij Westfort N.V. Graphic design: Drukkerij Leo Victor Photograhy: Offsetdrukkerij Westfort N.V. Dhr. R. Chan Stichting Stadsherstel Paramaribo Horacio Stuart ( www.thisisjohndoe.com) Dhr. C. van der Vossen Translation: Bosch & Bosch Translation and Copy, Amsterdam With thanks to: Mr T. Smit Mr S. Fokké Ms F. Kuenen Mr M. Bang A Foe Mr C. van der Vossen Ms M. Elias-Chang Ms K. Moniz Stichting Gebouwd Erfgoed Suriname Stichting Waaggebouw Nola Hatterman Art Academy