2013 community report - Twin Cities Hospital

2013 COMMUNITY REPORT
A publication provided by
Fort Walton Beach Medical Center
and Twin Cities Hospital
I Chose Twin Cities Hospital
“I have been an ongoing patient at Twin Cities Hospital for the
past ten years and would recommend their service and staff
to anyone in need of medical care. I have experienced the best
and most professional treatment from outpatient surgery to the
medical-surgical floor. If you have any medical needs, I strongly
recommend Twin Cities Hospital.”
Ronald Mayer
Retired Educator • Niceville, Florida
2013 COMMUNITY REPORT
A Message from Our Chief Executive Officers
As part of Hospital Corporation of America’s
North Florida Division, Fort Walton Beach
Medical Center and Twin Cities Hospital are
pleased to share our 2013 Community Report
with you. We are committed to providing
compassionate, high quality healthcare to the
communities in which we work, live and play.
Our first commitment is quality care for our
patients – a commitment that earned both our
hospitals special recognition from The Joint
Commission in 2012; for the second consecutive
year, each hospital was named a Top Performer for
Key Quality Measures. Fort Walton Beach Medical
Center was recognized for quality measures of
heart attack, heart failure, pneumonia and surgical
care, while Twin Cities Hospital was recognized for
quality measures of pneumonia and surgical care.
While this recognition speaks well of our quality
care, we are also focused on promoting patient
safety and quality through a variety of initiatives
you can learn about on pages six and seven.
Along with our commitment to quality is our
commitment to compassion not only for our
patients and staff, but also for our communities.
As one of the area’s largest private employers, with
1,345 employees, we are proud of our employees’
investment of their time, talents and finances to
non-profit agencies, including United Way and
it’s various agencies, American Cancer Society,
American Heart Association, Okaloosa County
Schools, Chambers of Commerce, and more.
Although reimbursement for services rendered
is critical to the operations and stability of our
hospitals, we recognize not all individuals have
the ability to pay for medical services. In keeping
with our commitment to serve the community
and in respect to healthcare, we continue to
provide free and reduced care to the indigent and
to persons covered by governmental programs
at below-cost, such as Medicaid and subsidized
health services. Last year this amounted to over
$20,672,025 in uncompensated care.
In addition to our uncompensated care and
$18,550,734 in taxes, we also continued
our tradition of community education, health
screenings, support services, charity care, and
health professional education.
We thank our Boards of Trustees, Medical Staffs,
Employees, and Volunteers for their dedication
in providing the best care, service and support to
our patients, visitors and their families. We also
thank everyone in our communities; we recognize
our success is directly related to your continued
confidence and trust in Fort Walton Beach Medical
Center and Twin Cities Hospital.
We invite you to take a few minutes to review the
information provided in this year’s community
report. Fort Walton Beach Medical Center and Twin
Cities Hospital are committed to providing safe,
state-of-the-art, high quality healthcare to the
communities we serve. We look forward to serving
your healthcare needs in 2013 and beyond.
Mitch Mongell, FACHE
Dave Whalen, FACHE
Fort Walton Beach Medical Center
Chief Executive Officer
Twin Cities Hospital
Chief Executive Officer
OUR COMMITMENT TO OUR COMMUNITY
Twin Cities
Hospital
Fort Walton Beach
Medical Center
HOSPITAL DR
MAR-WALT DR
FORT WALTON BEACH
MEDICAL CENTER
383
Fort Walton Beach
85
85
85
1000 Mar-Walt Drive • Fort Walton Beach, Florida 32547
(850) 862-1111 • www.FWBMC.com
Number of Licensed Beds
257
N
RTI
PA
N
DR
JOHN
SIMS
PKWY
E
85
BEAL PKWY NW
PALM BLVD N
Niceville
N CEDAR AVE
TWIN CITIES
HOSPITAL
RACE TRACK RD
EGL
IN
PKW
YN
E
N BEAL PKWY
ER
COLLEGE BLVD W
E
E AV
RIN
LVE
WO
189
TH
Y ES
MAR BLVD
1
20
2190 Highway 85 North • Niceville, Florida 32578
(850) 678-4131 • www.TCHospital.com
Number of Licensed Beds
65
Total Annual Admissions
11,924
Total Annual Admissions
Total Annual Emergency Visits
64,549
Total Annual Emergency Visits
15,055
Total Patients Treated*
39,432
Total Patients Treated*
115,399
1,820
Total Physicians
290
Total Physicians
176
Total Employees
1,030
Total Employees
332
Total Payroll
$68,134,720
Total Payroll
$16,865,247
Taxes Paid
$15,896,577
Taxes Paid
$2,654,157
Fort Walton Beach Medical Center Services
Twin Cities Hospital Services
• 24-hour Emergency Services
• 24-hour Pediatric ER
• Accredited Chest Pain Center
• Adult Critical Care
• Advanced Primary Stroke Center
• Breast Imaging Center
• Comprehensive Cardiovascular Program
Open Heart Surgery, Valve Replacement,
Cardiac Catheterization, Cardiac Rehab
• Destin Emergency Care Center
• Diagnostic Imaging
• Express Care
• H2U Program
• Inpatient and Outpatient Rehabilitation
• Level II Neonatal Intensive Care Unit
• Obstetrics and Women’s Health
• Outpatient Cardiac Rehabilitation
• Psychiatric Treatment Center
• Robotic Surgical Services
• Surgical Care Unit
• Wound Care and Hyperbaric
• 24-hour Emergency Services
Oxygen Therapy Center
• Adult Critical Care
• Certified Diabetes Education Program
• Certified Joint Replacement Program
• Diagnostic imaging
• H2U Program
• Inpatient Acute Care Services
• Nutritional Counseling
• Physical Rehabilitation Center
• Spine Surgery
• Surgical Services
• Wellness Center
• Women’s Health and Imaging Center
*Include Admissions, ED Visits, OP Visits,
OP Surgery, and OP OBS Visits
2
2013 COMMUNITY REPORT
Leadership
Fort Walton Beach Medical Center
Mitch Mongell, FACHE
Steve Moore
Chief Executive Officer
Chief Financial Officer
Jeremy Gray
Chief Operating Officer
Tama Van Decar, M.D.
Chief Medical Officer
Twin Cities Hospital
Dave Whalen, FACHE
Chief Executive Officer
United Way
Day of Caring
Mark Day
Chief Financial Officer
Shaun Lampron, RN
Chief Nursing Officer
Holly McGucken, RN
Chief Nursing Officer
OUR COMMITMENT TO OUR COMMUNITY
Community Impact
Economic Impact
Statistics
Patients Treated
Total Payroll
13,744
2012 Annual Emergency Visits
79,604
Medicaid Market Share Indigent Patients Treated
Cost of Charity & Uncompensated Care$20,672,025
Taxes Paid:
Federal Income Tax
$11,978,244
30,767
State Income Tax
$2,052,302
45.86%
Indigent Care Tax
$2,934,457
19,397
Indigent Patients Market Share
57%
$624,191
Sales Tax
$961,540
$18,550,734
Capital Investment
Inpatient Rehabilitation Facilities
1
Psychiatric Care Facilities
1
Physician Specialty Coverage Total Physicians
466
Total Volunteers
146
27,710
$5,906,016
TOTAL Economic Impact
Our Hospital Family
1,362
$22,320,369
Minority & Women Owned Business Support$1,865,595
322
Total Employees
$5,528,825
Local Vendor Support
Hospitals2
Number of Licensed Beds
Property Tax
Total Taxes
Our Facilities & Services
Volunteer Hours
$84,999,967
(Salaries, Benefits, Contract Labor)
154,831
2012 Annual Admissions
Total Medicaid Patients Treated
3
Capital
Investment
Local Vendor
Support
3%
14%
Total Taxes
$157,977,936
Physician
Specialty
Coverage
4%
Total Salaries & Benefits
12%
54%
Cost of Charity &
Uncompensated Care
13%
4
2013 COMMUNITY REPORT
Giving Back to
Our Community
A Healthier Community
Community Support
Our facilities and staff members provided both financial
and volunteer support to multiple organizations
including colleges, schools, and nonprofit and
charitable groups along the Emerald Coast.
Our partnership with area nursing programs continued
to play a role in the education and development of the
next generation of healthcare professionals. In 2012,
hundreds of nursing, pharmacy, radiology, dietary
and paramedic students trained at Fort Walton Beach
Medical Center and Twin Cities Hospital under the
guidance of our nurse and staff preceptors.
We also provide meeting space to many area support
groups. In 2012, individuals throughout the area
improved the quality of their lives through the
following support groups: Bosom Buddies, Emergency
Management Services, Folks with Strokes, Look Good
Feel Better, Man 2 Man, Ostomy, Smoking Cessation,
Trauma Intervention Program, Twin Cities Ministerial
Association, and more.
Volunteering
Our staff and
physicians believe
in going beyond
one’s personal
duties to help
others in need.
From providing free
medical care within
our communities
and in areas outside our country where medical needs
are non-existent or underserved, to serving on local
United Way Agencies or other non-profit organizations
that benefit humanity and our communities, we are
committed to making a difference in the lives of others,
both inside and outside our HCA facilities.
Improving the healthcare of our community is part of
our hospital mission. Our hospitals actively participated
in area health fairs, often providing blood pressure
checks and glucose checks free of charge to thousands
of individuals. We also partnered with the area Sickle
Cell Foundation to assist in screening individuals
who are genetically predisposed to carry the disease,
as well as speaking at their seminars and classes to
educate students and patients. Our speakers bureaus
educated community groups on a variety of health
topics, including heart disease, cancer, stroke, diabetes
and drug safety to name a few. In addition, Fort Walton
Beach Medical Center hosted its annual Cancer Survivor
Day. Fort Walton Beach Medical Center and Twin
Cities Hospital partnered with Northwest Florida State
College to host the inaugural Women on Wellness
Symposium—a one day event dedicated to enriching
the health and wellness of women in our communities.
Our hospitals also played active roles in the United
Way Days of Caring, American Heart Association
Heart Walk, March for Dimes March for Babies, and
American Cancer Society Relays For Life.
In 2012, Fort Walton Beach Medical Center
and Twin Cities Hospital proudly supported:
•American Cancer Society
•American Heart Association
•Association of Perioperative Registered
Nurses of the Emerald Coast
•Covenant Hospice
•Crestview Area Chamber of Commerce
•Crossroads Medical Center
•Destin Chamber of Commerce
•Emerald Coast Children’s Advocacy Center
•Greater Fort Walton Beach Chamber of Commerce
•Healthy Start Coalition of Okaloosa
& Walton Counties
•Horizons of Okaloosa County
•Niceville-Valparaiso Chamber of Commerce
•Northwest Florida Blood Services
•Northwest Florida State College
•Okaloosa County All Sports Association
•Okaloosa County Health Department
•Okaloosa County School System
•Rotary Clubs of Fort Walton Beach & Niceville
•Sharing & Caring of Fort Walton Beach & Niceville
•Sickle Cell Disease Association of Okaloosa,
Walton, & Washington Counties
•United Way of Okaloosa & Walton Counties
OUR COMMITMENT TO OUR COMMUNITY
Awards and Recognition
Fort Walton Beach Medical Center and Twin Cities
Hospital are accredited by The Joint Commission, a
national surveyor of healthcare organizations. Joint
Commission accredited hospitals have demonstrated
they meet the highest standards in their industry
by passing an in-depth, on-site facility survey. Fort
Walton Beach Medical Center and Twin Cities Hospital
are proud to display The Joint Commission’s Gold Seal
of Approval™, a visible symbol of our commitment to
providing the highest level of care.
Fort Walton Beach
Medical Center:
Recognized by
The Joint Commission named Fort Walton
The Joint Commission
as a Top Performer on
Beach Medical Center and Twin Cities
Key Quality Measures
two years in a row
Hospital as Top Performers on Key Quality
Measures for the second consecutive year.
Fort Walton Beach Medical Center received
recognition for heart attack, heart failure,
pneumonia and surgical care, and Twin
Cities Hospital received recognition for
pneumonia and surgical care. Teamwork
between all disciplines involved is demonstrated
in this recognition as a Top Performer in Core
Twin Cities Hospital:
Measures to ensure our patients received
Recognized by
The Joint Commission
the highest quality of care, treatment and
as a Top Performer on
Key Quality Measures
services they deserve and expect.
two years in a row
Other awards for Fort Walton Beach Medical
Center included the Gold Award from the
American Heart Association and American
Stroke Association as well as the Blue
Distinction Center for Spine Surgery from
Blue Cross Blue Shield of Florida.
5
Twin Cities Hospital’s
commitment to quality and
personalized patient care
is continuously reflected in
the awards it earns and the
excellent rankings achieved in
patient satisfaction surveys.
HealthGrades, the nation’s
leading independent healthcare ratings
organization, awarded Twin Cities Hospital
with the Outstanding Patient Experience
Award™ in 2012. Additionally, they were
ranked among the Top 10% in the Nation for
Outstanding Patient Experience in 2012. This
award reflects the exemplary service Twin
Cities Hospital provides its patients every day.
For the third consecutive
year, Twin Cities Hospital
was selected as a Hospital
of Choice Award recipient
by the American Alliance of
Healthcare Providers (AAHCP). Since the
awards inception in 2002, AAHCP evaluates
approximately 400 hospitals for consideration
of this award each year. The Hospital of Choice
Award is designed to find America’s most
customer-friendly hospitals, based on an
extensive application process, or by a secret
review of a facility’s communication and
interaction with customers. The application
process requires a review of six principle
areas of consideration including Standards
of Conduct, Performance Management &
Improvement, Staff Development & Training,
Systems of Communication, Good Citizenship,
and Educational & Promotional material for
the community.
“From the start of the college’s nursing programs in 2001, Fort Walton Beach Medical Center
and Twin Cities Hospital have been absolutely vital in helping us train future nurses. From
providing nursing staff to serve as both faculty and preceptors, to providing real-world
learning experiences for our students at their facilities, Fort Walton Beach Medical Center
and Twin Cities Hospital have led the way with their commitment to nursing education.
“The well-being of our community has truly been
heightened because of this partnership. Thank you,
Fort Walton Beach Medical Center and Twin Cities
Hospital, for your continued involvement and support.”
Brian Shonk, Ed.D.
Dean, Career and
Technical Education
6
2013 COMMUNITY REPORT
Quality and Patient Safety
Despite our achievements, Fort Walton Beach Medical Center and Twin Cities Hospital
recognize the importance of patient safety and continue to make it paramount.
Our initiatives ensure the safety and quality of care given to our patients each day.
BCTA — Barcode-enabled
Transfusion Administration
Barcode-enabled Transfusion
Administration provides our
hospital teams with barcoding
capability for blood products,
with automated reporting and
trending of blood utilization in
accordance with regulatory guidelines as well as
automated reporting of blood transfusion reactions.
BCTA implementation began in 2012 and will be
completed by mid-year 2013. It is an important
service to provide our teams because it enables
bedside patient and product verification for blood
product administration for enhanced patient safety.
In addition, it improves monitoring and reporting
regarding blood administration and utilization,
while decreasing errors.
Severe Sepsis Program
Fort Walton Beach
Medical Center and
Twin Cities Hospital
have programs aimed
at the challenge of
severe sepsis. Both
facilities practice goal-directed therapies, instituted a
Sepsis Alert, and invested a combined $75,000 for a
total of six Vigileo monitors and interface equipment
needed to support the therapies. Efforts included
ongoing support for FloTrac arterial line sensors
and PreSep Oximetric Central lines. Leaders formed
coordinated Sepsis Teams at both Fort Walton Beach
Medical Center and Twin Cities Hospital. Program
managers believe continued mortality reductions
are possible and say they will remain diligent in
detecting and managing this difficult disease.
O U R C O M M I T M E N T T O O U R PAT I E N T S
Radiation Right
Studies have shown that
in addition to the benefits
of diagnostic procedures
that involve radiation,
there might also be risks
that should be considered
by patients and those
treating them. Some
government agencies
and medical organizations
have stressed the adoption of two guiding principles
of radiation protection for patients: appropriate
justification for ordering each procedure and careful
optimization of the radiation dose applied during each
procedure. Radiation Right incorporates these baseline
recommendations but adds additional steps, including
adoption of education and competency standards for
clinical professionals, meeting and achieving nationally
recognized certification standards and adopting “As
Low As Reasonably Achievable” or ALARA dose
protocols. Radiation Right also follows The Alliance for
Radiation Safety in Pediatric Imaging’s “Image Gently”
protocol for pediatric patients.
Our radiation-reduction efforts focus on preventing
accidental or isolated incidents of excessive exposure,
reducing cumulative radiation dose, and focusing on
nationally accepted guidelines to assure that we always
give the lowest effective dose of radiation possible.
7
Modified Early Warning System
(MEWS) Monitoring Process
In a busy, complex healthcare environment,
recognition of deteriorating patient’s condition can
be delayed. Identification of negative changes in a
patient’s condition can decrease the number of failure
to rescue events and resuscitation efforts through
monitoring and timely intervention.
The MEWS system has been proven to show a
significant relationship between the MEWS score and
transfers to the ICU or death. The score is comprised of
five measures:
1. Blood pressure
2. Heart rate
3. Temperature
4. Level of Consciousness
5. Respiratory rate
MEWS transforms this physiological data, and using
weighted criteria, determines an aggregate score that
may be used to categorize clinical deterioration and
direct care. The score is determined electronically
and displayed on each patient’s status board. It is
important to note that MEWS is a monitoring aid to
clinical judgment, a marker of critical illness, and an
indicator of physiologic trends. It is intended to trigger
critical thinking and assessment prior to making care
decisions. Anticipated benefits derived from utilizing
the MEWS scores include timely response to changing
patients’ conditions, decreased resuscitation events
and decreased patient mortalities.
8
2013 COMMUNITY REPORT
Specialized Care
Emergency Excellence
Destin Emergency Care Center
Highly skilled emergency physicians and nurses,
combined with best practices and the latest
technology, benefitted _____ residents last year.
Our protocol-driven care that begins in the
field, through direct communications with local
EMS teams, meets stringent standards ensuring
emergent medical needs are provided timely.
Destin Emergency Care Center (DECC) is located
at 996 Airport Road, less than one mile north of
Highway 98, across from the Destin Airport.
Our strong focus on enhancing care and improving
ER processes has also dramatically reduced average
wait times to below the national average. In fact, we
take so much pride in our reduced average ER wait
times, our current Average ER Wait Times are posted
on electronic billboards throughout our communities,
available on our websites at www.FWBMC.com and
www.TCHospital.com, by texting ‘ER’ to 23000, and
through iTriage® smartphone technology for iPhone
and Android. Both Fort Walton Beach Medical Center
and Twin Cities Hospital are leading the way in
making this important time decision criteria available
to residents and visitors of our communities through
these innovative technologies.
The DECC assesses and treats all ages, from
neonatal to geriatric patients. With an emphasis
on timely assessment and treatment, the DECC
staff are skilled in the specific age-related needs
of these diverse populations in this clinical
setting. The DECC has developed mechanisms for
triage, treatment and stabilization as defined in
department policies and procedures.
The DECC is equipped to handle medical, pediatric
and/or psychiatric emergent health care needs.
Patients requiring an advanced level of care will be
stabilized and transported to the facility of their choice
which has the required services available.
OUR COMMITMENT: SPECIALIZED CARE
9
Pediatric Emergency Room
Heart Care
Fort Walton Beach Medical Center opened its new
Pediatric Emergency Room in April 2010. It is the
only one of its kind in the tri-county area including
Okaloosa, Walton and Santa Rosa Counties.
The Pediatric ER is a separate emergency room
open 24/7 that is dedicated solely to treating the
emergency healthcare needs of infants, children and
adolescents from birth to 15 years of age.
The Heart Center at Fort Walton Beach Medical Center
is the Tri-County’s only comprehensive cardiovascular
program. The Heart Center at Fort Walton Beach Medical
Center provides the latest and most advanced treatments
in cardiac care, including cardiac catheterization with
coronary angioplasty and stents. These advanced cardiac
treatments ensure that life-saving technology and
treatments are available right here in our community.
The Pediatric ER recognizes that
children’s medical emergencies
require a special level of care.
Our child-friendly clinicians are
trained to help children cope
with medical emergencies.
The American College of Cardiology and the Centers
for Medicare and Medicaid Services have established
guidelines for how soon a hospital must treat a patient
having a heart attack once they arrive at the hospital.
This is often referred to as the “door to balloon” time.
Fort Walton Beach Medical Center’s Emergency
Department and Catheterization Lab Team work
closely together in meeting this standard of care. During
2011, the Medical Center’s heart attack response team’s
average “door to balloon” time was 53 minutes, much
better than the recommended 90 minutes. The team’s
motto is “our hustle saves your heart muscle.”
In partnership with the
Gulfarium and its staff of
artists, the Pediatric ER
provides a child-friendly ocean
environment of vibrant sea creatures. Each of the ER
treatment areas has a theme supported by dolphins,
sea lions, sea horses, turtles, puffer fish, eels and crabs.
We are truly appreciative of the artwork the Gulfarium
and its artists have done to make our Pediatric ER so
pleasant for the children in our community.
For patients recovering from cardiovascular surgery
and interventional cardiology procedures, Fort Walton
Beach Medical Center offers cardiac rehabilitation
programs which assist the cardiac patient in achieving
and maintaining a state of optimal health and daily
living activities through education, regular exercise,
dietary counseling and lifestyle changes.
10
2013 COMMUNITY REPORT
Comprehensive Oncology Program
Stroke Care
In May of 2012, the FWBMC Cancer Care Center
became an affiliate of the University of Alabama at
Birmingham’s Cancer Care Network. The UAB Cancer
Care Network, developed by UAB Medicine and
the UAB Comprehensive Cancer Center, is a network
of hospitals across Alabama, Florida and Georgia that
provides access to the latest discoveries in cancer
research and delivers an unmatched level of expert
cancer treatment. The UAB Cancer Care Network
is dedicated to building and fostering collaborative
relationships between leading UAB physicians and
scientists and community hospitals. These relationships
will help connect
UAB’s expertise
in cancer research
and clinical
excellence with partnering communities. The UAB
Cancer Care Network provides a structured program
to support community-based oncology services to
foster collaborative physician relationships, provide
continuing medical education and offer local patients
the opportunity to enroll in clinical trials managed by
leading scientists and physicians, and access to UAB’s
best practices in cancer care at a local level.
Fort Walton Beach Medical Center
is the Tri-County’s only Advanced
Primary Stroke Center certified by the
Joint Commission. The Medical Center
also received the American Stroke
Association’s Get With The Guidelines™
Gold Performance Achievement Award recognizing
the Medical Center’s success in implementing a
higher standard of stroke care. In achieving these
designations, the Medical Center has demonstrated
that its stroke program follows national standards
and guidelines that can significantly improve
outcomes of stroke patients. When a patient is
suffering from a stroke, the time a hospital takes
to administer the drug tPA (clot dissolving drug)
is critical. Fort Walton Beach Medical Center,
in cooperation with EMS (Emergency Medical
Services), has demonstrated they can rapidly
diagnose stroke victims and administer treatment
within three hours of when the symptoms begin—
the maximum time period for administration of tPA,
a proven life-saving intervention.
Fort Walton Beach Medical Center also received
re-accreditation from the American College of
Surgeons Commission on Cancer and is the only
hospital in Okaloosa County with this accreditation.
Administrators and Physicians
celebrate the affiliation of FWBMC
and the UAB Cancer Care Network.
Twin Cities Hospital provides state-of-the-art
teleneurology services for the evaluation and
stabilization of stroke patients. When necessary,
patients are transferred to Fort Walton Beach
Medical Center for further treatment.
OUR COMMITMENT: SPECIALIZED CARE
Orthopedic & Spine
Surgery Programs
Twin Cities Hospital offers the area’s
first Certified Joint Replacement
Program. The disease-specific
accredited program is designed with
the patient in mind and consists of a preoperative
educational class. The class allows the patient to
prepare for and be knowledgeable of the care they will
receive during their hospital stay. A multidisciplinary
team of physicians, nurses, physical therapists, and
case managers work together to ensure quality care
throughout the patient’s stay. In addition to general
orthopedic surgery, our orthopedic surgeons offer
advanced procedures including minimally invasive
knee and hip resurfacing to relieve pain and help
patients return to normal activities. Additionally,
Twin Cities Hospital offers comprehensive inpatient
and outpatient rehabilitation services for recovering
orthopedic surgical patients.
Twin Cities Hospital’s O-arm Surgical Imaging System
is a multi-dimensional surgical imaging platform
that is optimized for use in spine
surgery. It provides real-time,
intra-operative imaging of a
patient’s anatomy with
high quality images
and a large field-ofview in both two and
three dimensions.
11
By integrating O-arm surgical imaging technology
with Medtronic’s StealthStation surgical navigation
systems, our spine surgeon is able to perform less
invasive procedures and confirm the precision of
advanced surgical procedures before the patient leaves
the operating room. The StealthStation with the O-arm
reduces x-ray exposure, increasing safety for both the
operating room staff and patients.
Fort Walton Beach Medical Center’s Spine Surgery
Program is recognized by Becker’s Review as a Top 101
Spine Program in the nation. Our team of highly trained
Neurosurgeons, operating room staff, nurses and
rehabilitation specialists work collaboratively to ensure
spine surgery patients receive the high caliber
of care and outcomes.
Robotic Surgery
In July 2012, Fort Walton Beach Medical Center
purchased a $2.2 million da Vinci Si robotic surgical
system. The da Vinci® Surgical System provides
surgeons with an alternative to both traditional open
surgery and conventional laparoscopy, putting a
surgeon’s hands at the controls of a state-of-theart robotic platform. The da Vinci System enables
surgeons to perform even the most complex and delicate
procedures through very small incisions with unmatched
precision. For the patient, benefits may include
significantly less pain, less blood loss, less scarring,
shorter recovery time, a faster return to normal daily
activities and, in many cases, better clinical outcomes.
Our Network of Care
1
1000 Mar-Walt Drive • Fort Walton Beach
(850) 862-1111 • www.FWBMC.com
2
A full-service hospital offering 24/7 Adult and
Pediatric ERs and Express Care 10 AM –10 PM
3
4400 Highway 20 East, Suite 201 • Niceville • (850) 897-3678
Family Practice • Same day appointments • Physician-staffed Mon–Fri 8 AM –5 PM
5
Destin Emergency Care Center
996 Airport Road • Destin • (850) 837-9194
Emergency Care • Free blood pressure checks Tuesdays 1–3 PM January–March
6
An acute care hospital offering the area’s first orthopedic joint
certification program, all private rooms, and 24/7 emergency services
4
Niceville Family Practice
Northwest Florida Heart Institute
1032 Mar-Walt Dr, Suite 230 • Ft Walton Beach • (850) 862-3194
Cardiovascular Surgery
2190 Highway 85 North • Niceville
(850) 678-4131 • www.TCHospital.com
Northwest Florida Urgent Care—Destin
4418 Commons Drive East • Destin •(850) 650-3148
Family Practice • Walk-ins welcome • Physician-staffed Mon–Fri 8 AM –5 PM
5
The Rehabilitation Institute of Northwest Florida
996 Airport Road • Destin • (850) 863-7651
Rehabilitation
6
Florida Institute of Neuroscience
1032 Mar-Walt Dr, Suite 250 • Ft Walton Beach • (850) 863-3463
Neurosurgery
A Community Service of Fort Walton Beach Medical Center and Twin Cities Hospital
iTriage provides access to medical information on
over 300 symptoms, profiles of local doctors and more
from your computer or web-enabled smart phone.
Text “ER” to 23000 for Average ER Wait Times
*Wait defined as arrival time until seen by a qualified medical professional
You may download iTriage free from
the iTunes® App store or Google Play®,
or visit www.iTriageHealth.com.