Position Details
Transcription
Position Details
Position Details Hyatt Regency Lake Tahoe - Beach Concierge Overview Host Company Description: Discover an alpine paradise at Hyatt Regency Lake Tahoe Resort Spa and Casino. Nestled within the Sierra Mountain Range the stunning locale of this Four Diamond Lake Tahoe hotel is the ideal setting. Take a cruise on one of our private boats then tempt Lady Luck in the Casino. Enjoy the natural wonders in and around our remarkable Lake Tahoe Nevada hotel. You'll experience an incomparable mountain escape at our Hyatt hotel in Lake Tahoe. 2012 AAA Four Diamond Award 2012 Best of the West Meetings Focus 2012 Successful Meetings Pinnacle Award 2012 TripAdvisor Certificate of Excellence 4.5 Rating and Higher 2012 Wine Spectator Award of Excellence Attractions: Year-Round Activities Golf There are several outstanding golf courses in the Lake Tahoe and surrounding areas. Each offers fine groomed greens club house and/or pro shop and of course spectacular views of either the lake or towering peaks. Golfing arrangements can be made which include green fees cart rental and club rental. Fishing Charter Lake Tahoe offers some of the best fresh water fishing in the west. The lake is home to Mountain Trout Rainbow Trout German Brown Trout Speckled Trout Mackinaw Mountain Whitefish and Kokanee Salmon. Charter fishing led by professional guides is the only way to really enjoy fishing on the lake. Bait and tackle are included. Fishing charters leave early in the morning or in the afternoon. Hornblower Cruise A wonderful experience for first time or returning visitors... A narration complements the natural beauty of Lake Tahoe as you take in dazzling vistas of the Sierra. Historic Shopping The charming dowtown of Truckee is shopper friendly. Truckee has turned the first buildings ever built in town some dating back to the late 1800''s into wonderful boutiques. One can shop for everything from the latest in fashion to fishing equipment. ATV Adventure Tours Drive a four wheel All Terrain Vehicle (ATV) on the most famous 4WD trail in the world the Rubicon or on our High Desert Tour. A jeep and hummer tour is also available. Experience an incredibly unique new adventure that you will never forget. Half-day scenic rides and full-day rough rides available. Position Code: City: State: PC90847 Incline Village NV Gender Preference: Female English Level: Advanced Minimum Age: 21 Earliest Start Date: 6/1/2015 Earliest End Date: 9/24/2015 1 /6 Position Details Latest Start Date: 6/7/2015 Latest End Date: 10/1/2015 Position Details Average Hours/Week: >32 Typical Schedule: Position Description: Beach Concierge - The Beach Concierge assists guests with towels, beach toys, and other beach needs. You will also make guest reservations and offer local activities information. This position adds to the guest experience through a smile and engaging guest in conversation. This person must have excellent communication skills and enjoy working in a fast paced environment. Required skills: Participants must speak advanced English. Participants should be physically fit able to stand on their feet all day attention to detail and hard-working. Must have outgoing personality Able to understand and take direction from supervisor. Additional application documents: You will need to complete an online application before arrival. Information on how to apply will be provided by your employer. Dress Code (incl. Uniforms): Employees must wear a clean authorized uniform at all times while at the hotel. This includes a company provided name tag. -Dress Code- Uniforms will be provided. However all participants must provide black polished non-slip shoes. They should be comfortable since you will be standing and walking a lot while working. Grooming: High standards of grooming and personal hygiene should be observed at all times while at work and on property. A daily bath or shower clean hair and tooth brushing are a must. Fingernails must be clean short and well manicured. Males must be clean-shaven and wear their hair above the collar. Females with long hair must secure hair away from the face. No facial piercings or tattoos allowed. Expected Schedule: The hotel is open 24 hours a day 7 days per week. You will be provided with a schedule when you arrive. Please understand you will not be scheduled for full time hours on your arrival. Business levels in June can be slower than July. Please be prepared for less hours in June however hours will pick up in July and August. Expected Minimum hours: You should expect an average of at least 32 hours per week during the season. However hours are dependent upon business levels. On arrival please be prepared to work 10 to 20 hours per week until business levels pick up. You may not work 32+ hours until July depending on business levels. In July and August you should be scheduled 32 to 40 hours however this all depends on business levels. Second job possible: Yes Second job notes: There are several opportunities for a second job in the area. However please remember that your primary responsibility is to the Hyatt Regency. A second job cannot interfere with your schedule at the Hyatt. Your J-1 Visa status is dependent upon your employment with the Hyatt Regency. Possibility for job change within the company: It is possible that you will be asked to work in more than one department during the season. Please be flexible. Meal Discounts: Employees receive one free meal during a shift. Housing Costs (estimate): $400-$600 per month 2 /6 Position Details Additional Costs: You should expect to pay $400-$600 per month plus an additional $150-$300 per month for food and utilities. You should also expect to pay a housing deposit of $400-$600 when you arrive. INCLINE VILLAGE LAKE TAHOE IS VERY EXPENSIVE. PLEASE BE PREPARED FOR THIS. Housing Address: Most Homes and Apartments in Incline Village Nevada cannot receive mail. You must present your housing lease with your name on it to the Incline Village Post Office. For a small fee you will be given a post office box at which you can receive mail. No mail may be sent to the Hyatt. Housing Information: You will be allowed to stay temporarily in Hyatt Hotel for up to 2 days if occupancy allows while you locate housing. Housing is not provided by your employer. LOCATING HOUSING FOR THE SEASON WILL BE YOUR BIGGEST CHALLENGE IN INCLINE VILLAGE. YOU SHOULD TRY TO MAKE HOUSING ARRANGEMENTS BEFORE YOU LEAVE YOUR HOME COUNTRY. PLEASE READ THE DETAILED HOUSING GUIDE LOCATED IN THE “ADDITIONAL INFORMATION” SECTION OF THIS DOCUMENT. You will be allowed to stay in temporary housing provided by the Hyatt for several days while you locate housing. Please be aware that housing in Incline Village and the Lake Tahoe Area can be very expensive. You should expect to pay between $400-$600 per month while sharing an apartment with several people. This does not include food or utilities. Food and utiliites can cost an extra $150-300 per month but will be different for each person. You should also expect to pay a housing deposit of $400-$600 when you arrive. Some apartment owners may require a higher deposit to allow you to sign a short lease (4 months instead of 1 year). Required Duties: Hyatt Regency in Lake Tahoe is looking for hospitality minded participants. This job will provide you will outstanding customer service training and the experience will look great on your resume. You will be serving guests at a high end resort and guests expect amazing customer service at all times. Participants must speak advanced English. Participants should be physically fit, able to stand on their feet all day, attention to detail, and hard-working. Must have outgoing personality, Able to understand and take direction from supervisor. You must also be willing to work in various departments of the resort depending on Hyatt's needs. Please come ready to work hard and don't forget to smile! Skills Required: Supplies Required: Supplies Cost: ALL PARTICIPANTS MUST BE AT LEAST 21 YEARS OLD. Company Policies: Interview Required?: Yes Additional Information: Pay Rate: USD 9.50 Pay Frequency: Pay Notes: Twice Monthly Employees receive one free meal during a shift. Overtime Available? No Overtime Rate: Days Before Start of Work: Tipped Position? 0 No 3 /6 Position Details Yes Accepts Couples? Accepts Groups? Yes Yes Second Job Allowed? No Company Provided Housing? Arrival Information Reno/Tahoe International Airport (RNO) Recommended Airport: Nearest Bus Station: http://www.greyhound.com Reno, Nevada Nearest Train Station: http://www.amtrak.com Reno, Nevada Transportation to Company: You are responsible for transportation to the employer. Reporting Instructions: Training does not begin until orientation day. A delay of up to two weeks is possible if you miss your scheduled orientation. Travel Instructions: You should fly in to Reno (RNO). Apply for Social Security in Reno and then North Lake Tahoe Express shuttle service from the Reno Airport to Incline Village, Lake Tahoe. Purchase a ticket to Incline Village. The shuttle will drop you off at the Hyatt Hotel. The shuttle leaves the airport several times per day. Please go to The North Lake Tahoe Express website at www.NorthLakeTahoeExpress.com for information regarding schedules, rates, and reservations. You can receive a discounted rate of $20 USD per person for a group of 5 people. It may be necessary to stay in Reno overnight. Nearest Social Security Office: 1170 Harvard WayReno, NV 89502Office Hours: MONDAY - FRIDAY: 9:00 AM - 4:00 PM Social Security Instructions: Please apply for your social security card in Reno BEFORE you take the bus to Lake Tahoe. Your employer will allow you to begin working before you receive your social security number. However, they will not be able to pay you until you receive your number. It may take 4-6 weeks for you to get it. Area Information Area Information: Area Description: North Lake Tahoe, offers Mountains, beaches, and lots of outdoor activities. Websites: Area Info: www.tahoe.com/ Area Info: www.tahoeinfo Climate: During Winter it's very cold and snowy. Average Temperatures during summer: May- High 16C, Low 2C June- High 22C, Low 6C July- High 26C, Low 9C Aug- High 26C, Low 9C Sep- High 22C, Low 9C Altitude: 2000 Meters. Nearest Major Cites: Reno is approximately 40 minutes by car. San Francisco is approximately 3.5 hours by car. Cultural Opportunities: Incline Village is a small community. There are several bars, pubs, and restaurants in the area. There is one grocery store, a small movie theatre, and a bowling alley. YOU SHOULD NOT EXPECT TO SEE DANCE CLUBS OR DISCOS. Most of the recreation in the area is outdoor related such as skiing, hiking, biking, camping,swimming, etc.). Tahoe has a lot of International Students, so you will be able to meet people from all over the world. Website: Additional Website Info: Accomodation Option: Craigslist- Lake Tahoe, Nevada Company Arranged: No Company Recommended: Yes 4 /6 Position Details Description: Another great place to find housing is on a web page called Craigslist. Go to: www.craigslist.com *Select: US *Select your state: Nevada *Select your regions: Lake Tahoe *Select: Housing *Select: Apartments Houses Room Shares or Short Term/ Sub Lease. You can usually reply to the ads by email. Click the REPLY TO THIS ADD button to contact the person renting the housing. If you cannot reply to the ad from the site the advertisement will have a contact phone number or email listed in the ad. When using Craigslist to find housing NEVER send money to a landlord ahead of time. You should make arrangements to pay for your housing when you arrive. Again.. DO NOT SEND MONEY FOR HOUSING BEFORE YOU ARRIVE. Estimated Weekly Cost: USD 150.00 Additional Weekly Cost: Additional Cost Description: Housing will cost between $175.00-230.00 per week depending on the type of housing you choose. Housing application fee and deposit is a common requirement in some places. Housing Deposit is refundable pending condition of rental at time of departure. The majority of housing locations will include all utilities. Some housing locations may also require you to pay for utilities ( Electric, Water, Wifi, Television, Trash removal) Please make sure you ask about utilities and furniture when you are making your housing arrangements. You will need to know if the furniture is provided and if you must pay for your own utilities ( Water, Electric, Etc.) Commute Options: Commute Cost: Walking; Bicycle; Bus USD 0.00 Company Provides Transportation: Estimated Distance to Company: Gender Restrictions: No This will depend on the housing location you arrange. None Accomodation Option: Housing Leads Company Arranged: No Company Recommended: Yes Description: HOUSING WILL BE YOUR BIGGEST CHALLENGE IN INCLINE VILLAGE. YOU SHOULD TRY TO MAKE HOUSING ARRANGEMENTS BEFORE YOU LEAVE YOUR HOME COUNTRY. You will be allowed to stay in temporary housing provided by the Hyatt for 2 nights while you locate housing if you need it. Please be aware that housing in Incline Village and the Lake Tahoe Area can be very expensive. You should expect to pay between $400-$600 per month while sharing an apartment with several people. This does not include food or utilities. Food and utilities can cost an extra $150-300 per month but will be different for each person. You should also expect to pay a housing deposit of $400-$600 when you arrive. 5 /6 Position Details Some apartment owners may require a higher deposit to allow you to sign a short lease (4 months instead of 1 year). LAKE TAHOE REALTORS: Goldfish Properties 775.832.4646 www.goldfishproperties.com Tanager Realty 775.833.6409 www.1tahoerealestate.com Vacation Station 800.841.7443 www.vacationstation.com North Shore Properties 775.831.0606 Century 21 Tahoe North Realtors 530.546.8224 Coldwell Banker Incline Village Realty 775.831.4800 www.cbvillagerealty.com North Lake Tahoe Realty 530.546.3305 Vacation Tahoe 775.831.6700 www.vacationtahoe.com Incline at Tahoe Realty 775.831.9000 www.inclineattahoe.com • Please note that all of the above realty companies do have websites listing the most current and updated rentals available. • The local paper is called the “North Lake Tahoe Bonanza”. Visit the website at www.tahoebonanza.com. They have the classifieds listed where you can find available rentals. Estimated Weekly Cost: USD 150.00 Additional Weekly Cost: Additional Cost Description: You should expect to pay $400-$600 per month plus an additional $150-$300 per month for food and utilities. You should also expect to pay a housing deposit of $400-$600 when you arrive. INCLINE VILLAGE, LAKE TAHOE IS VERY EXPENSIVE. PLEASE BE PREPARED FOR THIS. Commute Options: Commute Cost: Walking; Bicycle USD 0.00 Company Provides Transportation: Estimated Distance to Company: Gender Restrictions: No This will depending on the housing location you arrange. None 6 /6