affiliate managers
Transcription
affiliate managers
LETTER FROM THE DIRECTOR N ext stop, Amsterdam! This issue of the GPWA Times magazine, number eight, will launch March 30-31 at CAC Amsterdam. As I write, I’m hoping you’ve already registered to attend, because if you’re reading this and you’re not in Amsterdam, it means the events are over and you didn’t come! GPWA Executive Director: Michael Corfman Marketing Director: Andrea Mullaney Program Manager: Steven Corfman Program Coordinator: Nancy Troy Senior Account Manager: Rebecca Liggero Account Manager: Eric Almquist GPWA Times Magazine Managing Editor: Vin Narayanan Senior Editor: Gary Trask Associate Editor: Dan Igo Copy Chief: Bill Riley Designer: George Choi Advertising To advertise in the GPWA Times, please e-mail: sales@gpwa.org Subscriptions To subscribe to the GPWA Times, simply register at gpwa.org and provide your mailing address. It’s FREE! In this issue’s cover story, Gary Trask gives us a behind-the-scenes look at the latest developments in 3D gaming, which isn’t just for poker anymore. He shows how LeCroupier and Buzzluck are applying the PKR formula to the rest of the casino. Lifelike graphics and astute marketing are attracting more and more players to try something dramatically different. We also continue our popular interview series, this time with four affiliates and three affiliate managers. And be sure to see Nicky Senyard’s discussion on the pros and cons of AdWords, Connie Burstin’s thoughts on the competitive value of crossculture operations, and Jeremy Enke’s observations on how poker affiliates can benefit from blogging. And you’ll definitely want to take a look at a recent Income Access affiliate marketing survey, comments from attendees at the GPWA January conference in Las Vegas, and Joseph Kelly’s article examining the UIGEA’s exemption from U.S. federal prosecution for fantasy sports. In addition, our “Departments” sections are chock-full of news, gossip, facts, and figures — and the latest installment of our cartoon caption contest; enter to win! Before signing off, I want to tell everyone how delighted I was to see in this issue that Rebecca Liggero has included me among her “favorite affiliate friends.” While it’s true that I meet her basic requirements (I take lots of pictures and I’m an internationally notorious party animal), it was especially gratifying to read what she had to say about the bash at my place last summer: “It was rockin’!” Rebecca has done some great work for this publication, but in my opinion this piece is her finest effort yet. Sincerely, ISSN 1941-9872 Michael A. Corfman GPWA Executive Director GPWA Times | Table of Contents 12 Rebecca’s Favorite Affiliate Friends 30 Cover Story: 3D Casinos — Online Gaming’s Nifty New Deal 44 Affiliate Interview Series 58 Affiliate Manager Interviews 64 The Benefits of Blogging for Poker Affiliates They may be famous or infamous. You may hate them or love them. But if they’ve got cameras and can party all night, chances are you’ll find them in the ranks of Rebecca Liggero’s friends for life. Gary Trask takes us behind the front lines at Buzzluck, PKR, and LeCroupier, where designers and marketers are banking on a 3D online casino revolution. Chalkie, casinoranking, robertmedl, and shaz let us into their lives as affiliates, telling us how they got there, where they came from, and — in one case at least — what the future has in store. Three seasoned industry pros share their perspective and open their hearts in wide-ranging, revealing interviews. Having a blog associated with your site can be very beneficial to your overall business. Jeremy Enke explains how blogging has gone mainstream in the poker affiliate market. ALSO IN THIS ISSUE: 22 24 26 40 66 68 70 72 Income Access Survey results GPWA Conference in Las Vegas Expanding your reach internationally Affiliate Guard Dog on choosing affiliate programs J. Todd’s Wall of Shame PPC strategies for affiliates A legal opinion on fantasy sports Is the UIGEA here to stay? DEPARTMENTS 6 8 10 18 20 52 56 Webmaster News By the Numbers Cartoon Caption Contest Event Calendar From the Forums GPWA Sponsors GPWA Seal of Approval Program 10 CAPTION CONTEST | What’s the punch line? The scenario on the right is something that many of you have endured at least once during your iGaming career. On the left we see an unnamed member of the GPWA staff enjoying one of the many parties that tend to break out during our industry conferences. But just a few hours later, as seen on the right, this same GPWA employee is doing what he’s actually at the conference to do: working the booth at the trade show. What is going through the mind of this severely hung-over young man? That’s where you come in. Go to the GPWA Forums at gpwa.org and submit your caption for this cartoon. We’ll decide which of the entries is the most entertaining and the winner will receive a free copy of the iGaming Business Directory. The winner will be announced in our next issue. Drawings by Ben Riley, www.themidlands.net LAST ISSUE’S CARTOON In the last issue, we asked you for captions for the cartoon pictured on the left. Here are some of the best responses: The winner goes to... “What?!?!............I don’t rank high enough in the search engines for even the Postman to find me?!?” — Holland87 Congratulations to Holland87 who won a free iGaming Business Directory And the runners-up... “Aaargh, someone must have hacked my account and changed the postal address!” — HenrikGr “Great. Now I’ll never be able to convince my wife that this is work...” — vinism “That’s OK…I’m waiting for FedEx.” — matted “Damn, I needed this money for more beer. Mailman can you loan me 10?” — Captain GPWA Times | Caption Contest 12 11 GPWA Times | 13 4HROUGHOUTMYFOURYEARSINTHEONLINEGAMBLINGAFFILIATEMARKETING INDUSTRY)HAVESPENTALOTOFTIMEWITHMYFELLOWAFFILIATESATCONFERENCES ONAFFILIATEAPPRECIATIONTRIPSWHENVISITINGONLINEGAMINGFRIENDS THROUGHOUTTHEWORLDANDTHROUGHTHEWONDERFULWORLDOFTHE'07! )WOULDLIKETOTAKEAMOMENTANDSHAREWITHYOUWHOMYVERYFAVORITE AFFILIATEFRIENDSAREANDGIVEYOUAGLIMPSEINTOTHE6)0LIVESTHEYLEAD 7ANTTOBEINCLUDEDINMYNEXTROUNDOFFAVORITEAFFILIATES4HATS SIMPLExTAKESOMEPICTURESWITHMEATACONFERENCEJOINMEATA6)0TABLE OFFERMEAPLACETOSTAYWHEN)VISITYOURHOMELANDORTRYAPPLYINGFORTHE HONORABLE'07!SEALOFAPPROVAL3EE%ASY%NJOY | GPWA Times Rebecca’s Favorite Affiliate Friends | GPWA Times 14 22 And the survey says… The results from the Income Access Affiliate Survey illustrate that it’s no coincidence that most successful affiliates share common marketing strategies and business philosophies PERCENTAGE OF AFFILIATE SAMPLE BY KEY CHARACTERISTICS I n July 2008 Income Access conducted an affiliate marketing survey to identify fundamental needs and preferences of affiliates and to target the resources that allow them to succeed. With an overwhelmingly positive 72.3% response rate, Income Access was able to collect data on communication preferences, knowledge and use of key industry resources, favored reporting tools, and general marketing practices across several gaming verticals. Comparing the experiences of a wide selection of affiliates from different vertical promotional focuses (casino, bingo, etc.) against demographic information, we were able to identify trends and ways in which affiliates could improve their business models. Years as an Affiliate Less than a year 18.4% 7.9% 22.8% Industry resources As for key industry events, significant positive correlations were found between attendance at the top-level events and increasing revenues. Affiliates who attend key events are better able to network, establish strategic partnerships, and access new marketing resources. GPWA Times | And the survey says 3-4 years 4-5 years 11.6% 5-6 years 18.4% More than 6 years Age 7% 10.7% 18 to 25 years 26 to 35 years 14% 36 to 45 years 46 to 55 years 41.3% Supporting Income Access’s philosophy of working with these long-tail affiliates, the survey showed that there are currently many affiliates who are building their strategic experience in the sector – perhaps poised to become the next super affiliates. These results from vertical promotions suggested that there are niche opportunities for such potential future super affiliates in market verticals – including sportsbetting and mobile. 1-2 years 2-3 years 3.7% Vertical promotion In terms of possible emerging trends, casino and sportsbook were the only verticals with significant correlations with years of affiliate experience. More experienced affiliates were more likely to report strong promotion of the casino vertical, whereas new affiliates were more likely to promote the sportsbook vertical. 17.2% 26.9% Over 56 years Gender Male 17% Female 83% Online casinos like PKR, LeCroupier and Buzzluck are taking a cue from Steve Wynn and putting more into their gaming experience than just gaming By Gary Trask T he motto at Buzzluck.com is “Never Bored,” and when you visit the newly created online casino you realize rather quickly it’s a credo the Web site’s development team takes quite literally. Sure, your primary goal for coming to Buzzluck may be to gamble. And you can do just that with the extra benefit of some dazzling 3D effects. But there’s much, much more to Buzzluck than just slot machines and table games, which is a relatively new concept in the online casino genre. “Let’s face it. We’re not the most innovative of industries,” says Alex Czajkowski, CEO of eGaming 2.0, the Malta-based company that developed Buzzluck. “This industry has been primarily focused on delivering a fix. The attitude has always been to just get out of the players’ way and give them what they want. But we’re trying to change that.” To that end, a visit to Buzzluck is a far different experience than what most online gamblers are used to. The Buzzluck. com casino is full of real-life characters that interact with you as you maneuver around the lobby. Alluring hostesses who appeal to the U.K.-targeted demographic for more than just their sexy British accents greet you as you enter the front door. Inside the casino lobby you can hear the ringing of slot machines as you walk by the casino doors and the sound of construction work is palpable as you stroll past the soon-to-be completed Buzzluck Bingo Hall. Banking hard on 3D Casinos | GPWA Times 32 You’ll run into everything from a drunken man lying to his wife on his cell phone saying he’s “working late again” to a grumpy, yet striking, coatcheck girl whose just-asbusty and blonde twin sister works at the check-in desk across the hall. And don’t be surprised if you encounter an Elvis impersonator or Tom Cruise lookalike screaming, “Show me the money!” It’s all part of the act. There’s also a live lounge you can enter to watch live-stream video entertainment acts (the Irish stand-up comedian is a hoot) if you want to kill time in between sessions at the Flash-based, instant-play casino games and slots. In addition to the bingo hall, a sportsbook is also in the works at Buzzluck, as are private suites for gamblers, which they will be able to decorate themselves and install their favorite slot machine. “We wanted to create a Web 2.0-driven, broadband experience that you can’t get anywhere else,” says the affable 48-yearold Czajkowski, whose site began beta testing in February and officially launched in March. “A visit to Buzzluck is constantly full of surprises. We give you plenty of reasons to keep coming back, and no two visits are ever alike.” Czajkowski is passionate about his belief that online gamblers want more from their gaming experience than simply gaming, even though it’s a philosophy that isn’t shared by everyone in the industry. “Plenty of our competitors think that what we’re doing is a distraction to the player and will just get them away from doing what makes the casino money and that’s gambling,” he says. “But that’s what everyone told Steve Wynn in Las Vegas. And they were dead wrong.” Czajkowski is, of course, referring to the man who revolutionized the way people thought of Sin City. For decades, Las Vegas was considered a place to just go and gamble. But that all changed when the intrepid Wynn opened The Mirage on the Strip in 1989 for the price of $630 million, which at the time was the most expensive hotel-casino ever built. The new resort helped usher in a new era in Las Vegas with its headliner acts and neverseen-before attractions outside the gaming area. “The other casinos and the people in downtown (Las Vegas) said, ‘What the fuck are you doing with a volcano exploding out in front of your casino? People are going to get up and leave the tables,’” Czajkowski says fervently. “And Wynn just said, ‘So what! We’ll save their seat for them and when they come back they’ll be entertained. And they’ll still be sitting in my casino.’ “That’s exactly the model we’re trying to follow at Buzzluck. What all of these other [online casinos] don’t understand is that people can go to their site and gamble, but as soon as they leave the table, they leave the brand. At Buzzluck we’re providing a casino-branded entertainment experience. It’s larger than the casino games themselves.” While Czajkowski is at the forefront of what he hopes will be a 3D online casino revolution, he’s certainly not alone. The use of 3D software in the online world has been tried and tested before, but with varied success. The folks at PKR.com, however, appear to have found the right formula for a poker-room version. Despite launching just a few months before the dreaded Unlawful Internet Gam- “A visit to Buzzluck is constantly full of surprises. We give you plenty of reasons to keep coming back, and no two visits are ever alike.” — Alex Czajkowski, CEO, eGaming 2.0 ing Enforcement Act came into play, PKR saw its membership rise to almost 2 million members within two years – making it the fastest growing online poker room that does not accept U.S. players, according to PokerScout.com. By 2009, PKR was up to 2.4 million users and in January it broke its record for concurrent players, reaching 15,000 simultaneous users for the first time. In addition to Buzzluck’s emergence on the scene in March, renowned French casino giant Lucien Barriere Hotels and Casinos got itself into the online game and did it with 3D graphics. The striking scenery that you see on your computer once you log into LeCroupier.com may look familiar if you’ve ever visited Casino Barriere de Deauville in France, which served as the inspiration for the new site. LeCroupier players are encouraged to create their own personal avatar and 40 TOP 10 Things to look for in an affiliate program here are 10 attributes to look for. If the program you’re thinking of doing business with is lacking in any of these 10 elements, proceed with caution. 1 Adequate payment methods I am sure most will agree with me when I say that we market casino properties in order to make money. The first thing I look for is a way that I can get paid by the affiliate program. As an affiliate located in the United States, I prefer QuickTender or wire payment. Checks were an option, but the sheer number of bounced checks has jaded me from that specific payment method. If a program has no way to pay me, there is no reason I should promote its properties. 2 Trusted casino properties The official watchdog of the gambling affiliate community provides 10 essentials you need to look for the next time you go affiliate program shopping There are so many online casinos today that are worthy of promotion, there’s no reason to get caught up promoting an unethical, shady property. Do your homework before you sign up for an affiliate program. Google, Yahoo, and Casinomeister are excellent resources. Find out what players are saying and, whenever possible, sign up and play at the casino yourself. By Andrew Mueller (Affiliate Guard Dog) By signing up and actually playing at a casino you can see what it’s like to be a player. That way you will know: The variety and breadth of affiliate programs in the gambling industry are truly astounding. There are programs with barely enough banners to make an adequate selection and programs with so many banners that you spend hours finding the right one. We have programs with simplistic stats views and programs with more detail than you ever thought you wanted. There are affiliate managers who take a “hands-off” approach and those who hound you incessantly until you finally give them that coveted spot on your home page. From the minimalistic to the overdetailed, affiliate programs differ not only in their marketing offerings, but, more importantly, in their approach to the industry. With so much to look at, it is surprising that affiliates ever find the right program and gaming properties to promote. There are some features of affiliate programs that I truly want to see when I sign up for an affiliate program. So before you sign on with your next affiliate program, • If a casino is willing to treat its players poorly and leave them unpaid, it will do the same to you. • If a casino lies to its players, it will lie to you. • If a casino cheats players out of money, it will scrape players from your affiliate account. • If a casino recruits spammers, it is stealing from you and other affiliates. • If a casino allows spammers to persist without repercussions, it is stealing your players. Again, I stress: Do not promote rogue/ shady casinos. 3 Timely affiliate communications When I finally decide to sign up for an affiliate program, after doing my due diligence mentioned above, I contact the affiliate manager. What I find is that an affiliate manager who responds to the e-mail within 24-48 hours is the type of AM that will always respond in a timely manner. If the affiliate manager does GPWA Times | Top 10 things to look for in an affiliate program not respond at all, the program will not get my attention. While we as affiliates do not need to be coddled, we do need a modicum of attention in order to start promotion. We need details and we might need guidance. A good affiliate manager will provide both, and this is a requirement if I am to work with a program. 4 Minimum payment under $150 The minimum payment is the amount of commission that an affiliate must accrue prior to being paid. For example, if you run Google AdWords campaigns, Google requires you to have made $100 USD before it cuts you a paycheck. The same goes for affiliate programs. One of my early struggles was promoting too many properties and, as a result, not being paid for a long period of time. Had I promoted five or less properties (instead of 20 or more), I would have received a small paycheck within my first couple of months. Any affiliate program with a minimum payment over $150 USD is also one I will typically not promote. 5 Affiliate program terms and conditions Terms and Conditions are your contract with the affiliate program. This is the document that outlines both the responsibilities of the affiliate program and the affiliate in relation to the promotion of its gaming properties. Before you check the box “agreeing” to the Terms and Conditions, check out the T&C Analysis at AffiliateGuardDog.com. If Affiliate Guard Dog does not have the program listed, contact us and allow us to read through the contract and give you an analysis. There are plenty of affiliate programs out there that have terms in their contracts that will STOP payment if you do not send them enough traffic or players. There are those who have termination clauses that allow them to terminate your contract and keep your commissions. An affiliate program MUST have “affiliate friendly” terms and conditions or I will not promote it. 6 Timely affiliate payments Not all affiliate programs are created equal. Affiliate programs should have a history of paying their affiliates on time. It’s another easily researched fact. Search the GPWA forums for affiliate payments, check the Affiliate Guard Dog home page to see which affiliate programs have paid recently, and GPWA AFFILIATE INTERVIEW SERIES What’s English for smörgåsbord? If our latest group of featured affiliates were organizing a dinner party and you were invited, you’d be in for a scrumptilicious experience. The spread would include lasagna and other pasta dishes, chimichangas, sushi, Chicken Marsala, steak, faggots and peas, and would finish with a big wedge of apple pie (many, of course, would find that second-tolast dish to be an acquired taste). But food isn’t the only thing these four webmasters – two from the States, and one apiece from Canada and the U.K. – have been thinking about lately. As some of our most active forum participants, they’ve shared countless bits of candid, invaluable information and advice with the entire GPWA community, and in their interviews they open up even more. Read on!* *Due to space constraints, we cannot print the interviews in their entirety. We will post the complete text at gpwa.org. GPWA Times | GPWA Affiliate Interview Series INTERVIEW WITH Robert Medl | robertmedl He’s a longtime computer whiz – and a pinball wizard, too! The URL is somewhat self-explanatory, but what distinguishes the onlinecasinogamblingdirectory.com from other gaming sites? I feel that The Online Casino Gambling Directory is different from other gaming sites in its simplicity. From the beginning, I have tried to make The Online Casino Gambling Directory as easy-to-use as possible, using a clean interface design as well as a search and search results paradigm with which users are familiar. You’ve been operating your site for almost five years now. How long did it take until you started making money? Is maintaining the site a full-time pursuit, or do you also work at something else? I didn’t make a cent in 2004, and only made enough to pay for hosting fees and maybe a nice dinner each month for 2005. Things started picking up in 2006, and then the best thing that ever happened for me in this industry came along – the Unlawful Internet Gambling Enforcement Act of 2006. The UIGEA resulted in an incredible churn in the market, and I was fortunate enough to pick up many new players as they were forced to find new online gambling sites; all the hard work of the past years had paid off. gaming business by accident. I started as a player, and was simply trying to keep track of all the online gaming sites where I had accounts. Then, sometime in early 2004, I read that online search engines were no longer accepting ads for online gaming. Looking back, I guess this was an “ah-ha” moment for me – I reasoned that potential players would have a more difficult time finding places to play since the major search engines were no longer going to take ads, and that creating a single directory of all online gaming sites could somehow make money. I didn’t know how it was going to make money until I stumbled upon an affiliate link on one of the online gaming sites that I was cataloging for the directory. Once I read what an affiliate program was all about, it was clear to me how to monetize the directory that I was creating. There is no question that my fulltime jobs as a usability engineer helped prepare me for this career. While at IBM in San Jose, CA from 1994-2000, I learned about usercentered design and how critical it is for a product to be easy-to-use in order for it to be successful in the marketplace. I also learned all about databases, SQL, HTML, and some programming. I saw that my revenue was steady for a few months after the UIGEA, and I began to toy with the idea of quitting my full-time job as a usability engineer for Microsoft in Redmond, Washington. In April 2007, I decided to go for it – I quit my job and now work only for myself operating and maintaining The Online Casino Gambling Directory. While at eGain in Sunnyvale, CA from 2000-2005, I learned about programming Web pages, how to access and render information contained in databases and other sources, and how to write a basic search algorithm. I would not be successful today had I not worked in the computer industry for so many years. In your GPWA profile, you describe yourself as a “jack-of-all-onlinetrades.” Tell us a little about how you got into the online gaming business. I got into the online What prompted you to join the GPWA, and has being a member helped make work easier for you? I wanted something to differentiate my site from the hundreds of oth- 45 ers out there in terms of trust. I applied for and was approved as an eCOGRA Reputable Gaming Portal in October 2006. I viewed the GPWA Seal of Approval as another way that I could demonstrate the trustworthiness of The Online Casino Gambling Directory. I’ve had the GPWA Seal of Approval since March 2007. Being a GPWA member has certainly been a part of my success. I recently attended G2E 2008 where the GPWA brought in an SEO expert and a lawyer to talk about recent events in online gaming legislation. The SEO expert provided a checklist of things to improve Web site rankings, most of which I tried – and they worked. The lawyer provided peace-ofmind by explaining that affiliate marketing of online gaming is simply not a priority for most states. What traits do you look for in affiliate programs when choosing which ones to work with? As some of my mea-culpa posts on the GPWA site will attest, I originally had no criteria at all. I signed up for all of them, since my goal was to create a comprehen- sive directory of all online gaming sites. Over time, I read about and saw for myself that some affiliate programs and the sites that they represent are simply scammers. I’ve learned from my mistakes, and now look for recommendations and feedback from my peers at GPWA before I decide to add an affiliate program’s gaming sites to The Online Casino Gambling Directory. As part of my self-imposed penance for my sin of adding rogue affiliate programs to my site in its early years, I now regularly make an effort to provide feedback about affiliate programs on the GPWA site. Hopefully, this will reduce the probability that new affiliates will make the same mistakes that I did. What advice would you give to someone just starting out in the industry? Be patient. Keep meticulous records. Set revenue goals and measure against those goals. Work only with reputable affiliate programs. Learn from those who have gone before you by reading forums. Age: 39 Hometown: Cincinnati, OH Currently residing in: Covington, KY Favorite food: Steak, sushi, apple pie One book everyone must read: The Fountainhead, by Ayn Rand GPWA accredited: The Online Casino Gambling Directory (theonlinecasinogamblingdirectory.com) Not accredited: Free Slots 360 (freeslots360.com) Free Bets 360 (freebets360.com) 56 GPWA SEAL OF APPROVAL PROGRAM GPWA Seal assures integrity in 10 languages R ecognizing the importance of trust across diverse national markets, the GPWA has added five new languages to the popular Seal of Approval program. “We’ve always held a strong belief that in order to build a strong player base and strong business partnerships, you need to demonstrate that people can rely on you. Expanding the seal service to additional languages has played an important role in helping more webmasters do just that,” said GPWA Program Manager Steven Corfman. The new languages include Croatian, Dutch, French, Greek, and Japanese, complementing the previously available services in English, German, Italian, Russian, and Spanish. The GPWA Seal of Approval has been awarded to 628 Web sites, with recipients located throughout 46 countries. To communicate the high review standards to site visitors, each seal links to a customized verification page that includes an explanation of the criteria, the name of the recipient, profiles of GPWA members associated with the site and details for reporting violations to the monitoring team. The seal technology detects the default browser language of each portal visitor, returning both the award and verification page in the visitor’s chosen language. The service also verifies the approval status of the portal, ensuring its display only on approved sites. To apply for the Seal of Approval, visit gpwa.org or email your list of sites to fairness@gpwa.org. 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Three very resourceful affiliate managers. These battle-tested industry denizens work hard, play harder, and always take plenty of fluids – orange juice, Ballantine, and tequila, to be precise. We caught them between rounds, and they had plenty to say about gaming, making money, and life in general. Read on!* *Due to space constraints, we could not print the interviews in their entirety. The complete text is posted at gpwa.org. DINA COHEN | 3Aff What separates Luck3 from other online casinos? When I came to my job interview I was told the story of how Luck3 Online Casino was created and I loved it. The main idea was first to consider all the advantages and disadvantages of different online casinos, taken from the personal experience of the creators of Luck3, and then to create a better casino, one that would be much more friendly. And now I can see that it’s really the main issue here, at Luck3 – to do everything possible to be more customer friendly and to keep improving casino services. Right now customers can play at Luck3 Casino without registering; they can play for free; they can use the most popular and secure payment systems – and those are just the basics. Luck3 keeps adding more payment systems, more languages (Chinese, German, and Spanish versions are coming soon), more games: poker, sportsbook, skilled games, and much more – all part of doing everything possible to be more friendly for its customers. I think the main reason why I’d say Luck3 is different from other online casinos is that Luck3 isn’t afraid to be innovative and creative. “We put a lot of effort into building trust with our partners and will continue doing everything possible to make sure that trust, respect, and transparency are built into our relationship.” Luck3 has many unique games, including virtual horse and grey- GPWA Times | Affiliate Manager Interview Series hound racing. Why did you include those games in your casino? There are actually 12 games similar to virtual horse and greyhound racing that were included in Luck3 Casino. There is only one reason why it was done: to try to please all types and kinds of customers. We realize that people have different interests and preferences and we do the best we can to be able to offer more. Most of the affiliate managers we talk to say building trust with their affiliates is critical to success. How do you go about building trust with your affiliates? 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First of all, it’s a reputation that is extremely important. Second, it’s very important to be active all the time, to keep moving on: keep improving, keep adding new features. Strive to be innovative; don’t be afraid to change or try something new. Third, affiliate programs are created in order to get revenue. It is the main and common aim of the casino and its partners. Therefore, from our side we are interested in and responsible for providing good quality products and services in order to convert a maximum percent of players into our and our partners’ revenue. Luck3 prides itself on converting players. What are the keys to Luck3’s ability to convert players? The Luck3 team pays serious attention to development of new promotions and bonuses, and organizes new and interesting tournaments and contests all the time. Some of these are meant to entertain and attract customers, but some are specially created to encourage customers to return or to remain at the Luck3 online casino. For example, all our customers get birthday bonuses. Each holiday, we create appropriate bonuses; our last one was a St. Valentine’s bonus. 64 THE BENEFITS OF BLOGGING FOR POKER AFFILIATES By Jeremy Enke O ver the past couple of years, blogging has become mainstream in the poker affiliate market. Almost every large poker site has a blog of some sort. In fact many poker affiliates are using a blogging platform such as WordPress for their main content management systems. Having a stand-alone blog – or incorporating a blog into your Web site – can be very beneficial to your overall business. A blog is a great place to establish authority in whatever niche you are promoting. Plus if you’re running a blog alongside your main site, you can leverage it to feed link juice and drive traffic to areas or pages deep within your site. This is very beneficial when trying to rank for certain long-tail phrases. Search engines love blogs because the content is always fresh and constantly being updated. In fact, the search-engine benefits of having a blog cannot be overstated. When you are a blogger or have a blog on your site, getting links and doing link exchanges also becomes much easier. Remember, almost all bloggers link and exchange links with other bloggers. Here are a few practical tips for poker affiliates thinking about utilizing a blog in their marketing efforts: GPWA Times | The Benefits of Blogging 1. Have useful and unique content Of course we are all in the poker affiliate business to make money, but nothing is worse than seeing a blog that contains 100% marketing posts pushing offers or bonus codes. When making new blog posts, always think about your readers first. People come to blogs seeking information or entertainment, not to be sold something. The goal should be to get people to bookmark or link to your blog because they see value in it, or because you provide great information, knowledge, or entertainment. If you get enough readers or stickiness, you can then incorporate more subtle calls to action or promotions to encourage click-throughs or sign-ups through your affiliate links. 2. Use blogs to build your brand One of the most powerful aspects of having a blog is that you can use it to build either your Web site’s brand or your personal brand. Either way you want to be known and remembered for something. The beauty of having a popular blog is that many readers will subscribe to your RSS feeds. This means that every time you make a new post, you will be in front of your audience via their RSS readers, even if they do not visit your site. For this reason, it is critical that your message or personality remain consistent. As mentioned previously, you can link to other areas of your Web site from your blog posts. Aside from the SEO benefits, this is also a way to build the brand of your overall Web site. WA L L O F T he APCW’s Wall of Shame just keeps growing. In the last issue, we nailed the Grand Prive Casino Group, Russ Hamilton, Steve Beshear, and Spencer Bachus to the wall for their extraordinary efforts to bring down the industry that we work in and love. In this issue, we visit Europe to tack up two new hides to the wall. So as you read through, remember that the fight to preserve online gambling is global, and it’s ongoing. Enemies of the industry can and will pop up in the places we least expect them. So we have to be prepared to defend our industry, and carry the fight to all comers. Christel Schaldemose Charlie McCreevy, the European Commissioner for the Internal Market and Services, has been a true hero to the online gambling community. McCreevy has led the charge to end government monopolies of the gambling industry and allow online gambling firms to offer their services throughout the EU. But in one fell swoop, Christel Schaldemose might have undermined all of those efforts. Schaldemose is a member of the European Parliament. She is a Danish national and sits with the Socialist Group in the European Parliament. Unfortunately, she’s the type of socialist that gives socialism a bad name. Schaldemose issued a report that would block the formation of a single market for online gambling in the EU. Although the report is nonbinding, it passed 544-36 and clearly reflects the view that most European nations do not want to open up their markets to the online gambling industry. “Member States have an interest and right to regulate and control their gambling markets in accordance with their traditions and cultures in order to protect consumers against GPWA Times | APCW’s Wall of Shame by J. Todd, Executive Director, APCW SHAME addiction, fraud, money-laundering and match-fixing in sports, as well as to protect the culturally-built funding structures which finance sports activities,” the report reads. As troubling as the vote is, the rampant hypocrisy in the report is even worse. Cloaked in the veil of protecting consumers and preventing gambling addiction, this measure is about one thing and one thing only – protecting the sports betting monopolies that most countries enjoy, and the revenue they generate. Peruse the text of the bill and you’ll find evidence of that everywhere. Here are a couple of gems: “Whereas the revenue generated by government and government-authorised gambling activities is by far the most important source of income for sports organisations in many Member States…” “Notes that criminal activities, such as moneylaundering, and black economies can be associated with gambling activities and impact on the integrity of sports events; considers that the threat to the integrity of sport and sporting competitions impacts heavily on grassroots participation, a key contributor to public health and social integration; is of the opinion that, if a sport is perceived as the subject of manipulation for the financial gain of players, officials or third parties rather than played according to its values, rules and for the enjoyment of its fans, this could result in a loss of public trust…” Yep. They can bet on sports at Danske Spil because THAT doesn’t affect the integrity of the game. But place a bet online and ‘Whoa, this match has been fixed.’ That’s just ridiculous. And that’s why Schaldemose is on the Wall of Shame. Church of England Hypocrisy is the reason the Church of England has earned a spot on our Wall of Shame. Earlier this year the Church of England, along with 40 MPs, called on Google to stop running online gambling advertisements in the U.K. And to a certain degree, it’s understandable why the Church of England would take this stance. The Church of England says it opposes gambling, online or otherwise, because of “the social damage caused by gambling abuse and misuse, which has tragic consequences for many families.” So in theory, supporting a ban on online gambling advertising makes sense. But while the Church is formally against gambling, it allows individual churches to accept money from bingo and lottery events. “Gambling is a legitimate leisure activity for many people,” says the Church in an ethics document on their Web site. “The Church distinguishes between the decisions made by individuals or individual churches on one hand who choose to accept monies from lotteries and bingo events, and judgements made by the Church as a whole in avoiding taking income from, or providing capital to, companies wholly or mainly involved in the gambling industry.” And that, my friends, is hypocrisy. It’s O.K. for churches to hold and profit from gambling events, but it’s not O.K. for people to gamble. And that’s why the Church of England is on the Wall of Shame.