CYBER SAFETY - Mahwah Police Department

CYBER SAFETY
Kids & Computers:
Strategies on Cyberbullying and Personal Web Sites
Mahwah Police Department
Police Officer Rosario Zito
What is IM?
Yahoo! Messenger
America Online
Instant Messenger
(AIM)
What is a Chatroom?
Yahoo! Chat Room
Internet Relay Chat
(IRC)
Knowing The Rules
Before your child goes online, you should:
• Go over the rules of the online service
• Discuss house rules regarding computer use
Usage time (per day/until when)
What websites your child can visit
What programs or services your child can use
What parental controls will be used
What information may be shared with others
Chatroom Behavior
Remember this:
• Anything you say or type, no
matter how private you think it is,
or who you say it to, may be heard
or seen by others
• You do not really know who you are talking to,
even though they may talk like you or say they
are the same age as you
• If you are on your parent’s account, what you
say or do might come back to them
Chatroom Behavior
• Before you put or if you have put personal
•
•
•
•
information online your should tell an adult
Information you give others can lead to you
being contacted at your home or by
telephone
If you are contacted by someone that makes
you uncomfortable, you need to let a parent
or adult know immediately
If you are in doubt of what to do and an adult is around,
don’t log off and show the adult
If an adult is not around try to save the chat
conversation, print it out, write down the screen name,
and log off
Let’s take a look at some profiles
123DOOM
Name:
Spencer
Age:
14
Sex:
Male
I’m 14, turning 15 in January. If not at the
computer playing Doom or Diablo II, you can
usually find me at the mall or skate park. My
favorite song would have to be 50 cent, In Da
Club… Anything else you want to know, IM
me, I don’t bite. ☺.
Let’s take a look at some profiles
pink-princess
Name:
Katrina
Age:
15
Sex:
Female
Hey, I'm Katrina! I’m 15 but almost 16.
Can’t wait to drive! I'm 5'5 about 105. I’m
kinda shy, but once you get to know me I
open up! Don't be afraid to message me...
I'll talk to anyone unless you're a pervert!
Let’s take a look at some profiles
thatshot!!:P
Name:Jenny
Age: 14
Sex: Female
Hey peeps, I’m in eighth grade. I like chatting,
field hockey, blogging, and just being around
cute guys. I’ve just started making money as
a model. It’s real easy. If ya want IM me and
I’ll tell ya how 2 ☺.
Convicted of Sexual Crimes.
Sentenced to 5 1/2 years in prison.
Why Would Someone…
• Want your telephone/ cell #?
• Want your last name?
• Want a picture of you?
• How could they go about getting
this information online?
Let’s Take a Look at MySpace
Real
name
Other
personal
information
I know
about
Amanda
I can harass
her via email
or AIM
Let’s Take a Look at MySpace
When creating
you're space in
myspace.com
you don't have
to answer all
the questions
AMANDA GREEN
Even if you
don’t put your
real name
someone else
might put it
accidentally.
Google search
found tikichic13 on
the live journal
website
Here we find what
sports Amanda
might participate in
Another Example
• Lets look at how a predator can get information you
didn’t know was on the internet just using your
screen name.
Amanda01
Predators often snoop around chatrooms
for potential victims. Victims don’t even
have to type anything!
By simply typing in Amanda’s username a
predator can determine if that teenager has
created a profile. In this case AIM would even
say if she is currently online and even what
chatroom she is in.
A Profile can provide a considerable amount of
information about a member.
In addition, a predator can harass and frighten by
sending email or instant messages with a simple click of
b tt
Google
Groups
By
selecting
the
enables online
“Advanced
users to search
for
Groups
Search”
newsgroup
option
a predator
messages.
can
narrow his
search to isolate
messages from
Amanda.
By simply typing in her email a
predator can search for all the
messages that she has posted
on any newsgroup.
The Profile page
tells the predator
how many
messages Amanda
has posted, where
the messages
were posted, when
the messages
were posted and
provides the text
of each message.
Messages may contain opinions or questions but are
also used by many to conduct business or personal
affairs - much like a local newspaper.
With a telephone number a predator
can determine a last name and
possibly an address.
This search revealed the
last name of the person
who has phone service for
the number Amanda
provided. It can be
assumed that this is
Amanda’s phone number.
Most of these services allow
individuals to change or
completely eliminate their
personal data from the
directories.
Useful and legitimate resources on the Internet
can be misused. For instance, having Amanda’s
telephone number enables the predator to
determine in what state she resides.
With a last name a predator is able to
With
each
piece
of can be
search
foradditional
an address
which
information,
predator
canphone
make new
compared tothe
the
acquired
searches
number.using other services.
Regardless of how many
results are shown, the
predator can determine
Amanda’s address by
scanning the results for
the known phone
number.
With her complete
address a predator can
even locate the home on
a map.
A predator can even
locate the closest
school she is likely to
attend.
The results
will find
the schools
on a
The predator
is taking
pieces
of information
all
map
and may
provide
a link
the and
over the
internet
like
pieces
of ato
puzzle
homepage.
puttingschool’s
it all together.
Complete Information Gathered
From the entire search we were able to determine:
• that she is female;
• her first and last name;
• her email account;
• that she likes seashells, rollerblading and English;
• that she has a baby brother;
• that she is looking for a Pink Razr phone;
• the mother’s and brother’s full name
• the home telephone number and possibly when the
returns from work;
• her complete address;
• a map and directions on how to get to her house;
• and the nearest public school.
Total search time: 45
mother
minutes
Julie’s Story
Online Safety Tips for Parents
• Talk to them about their internet usage and to report
unusual activity to you (Even if they do something wrong
they have to feel comfortable telling you)
• Keep the computer in a central room
• Choose a family oriented Internet provider that offers
parental controls or blocking software
• Select non-descriptive screen names for children
• Remind them never provide their real name, phone # etc.
to anyone online, and never agree to meet face to face
without your permission
• Set reasonable guidelines for online usage
• Be familiar with people & websites your children
frequently visit
What to do BEFORE something happens
• Various tools can be used to monitor or record you
child’s computer usage.
• All of these utilities require that you install it before an
incident occurs.
• Alternatives to monitoring software:
–
–
–
–
Enabling archiving in instant messaging programs
Monitoring Internet History
Monitoring websites your child visits and the content they post
Enabling content filtering with your ISP or internet browser
What is Archiving?
• Archiving is an option, available in some instant
messaging and chat programs, that enables the user to
record or log all of the chats that occur using that
program.
• This option is usually found under the “preferences” or
“options” menu. It maybe called “message archive” or
“message history”
• With an archiving feature enabled, chats are saved
without any proactive steps taken by the user.
– Example: Your child is contacted via instant message and
inappropriate acts are discussed. You child closes the window,
but does tell you about the incident. With archiving enabled, you
can go back to the archive and retrieve that chat converstation.
Retrieving Archived Yahoo! IM’s
• Click the Contacts menu, Message
Archive option, then select the
abuser’s screen name from the
archive window
Monitoring Internet History
History Button
MySpace
Privacy Settings, among
other things, contains
options to limit who can
send you friend requests,
who can post to your blog,
what user information is
available to others, and
making a profile private.
IM Privacy Settings lets the
user set who they allow to
IM them: no one, friends,
all.
Content Filtering
• Most Internet Service Providers (ISPs), such as AOL,
Comcast, or Cablevision, offer parental controls or other
types of content filtering
• Parental controls and content filtering can limit certain
users to only permitted sites, restrict certain users from
prohibited sites, or block access to sites containing
certain terms
• These types of controls could also restrict what kind of
activities a user can conduct including restricting
program use, preventing installation of programs, etc.
Content Filtering - IE
• Internet Explorer has a built in Content Advisor that will
give you the ability to limit users activities
• The Content Advisor can be password protected to
prevent your child from changing the settings.
• Details about how the Content Advisor works and how to
enable it can be found at:
http://www.microsoft.com/windows/ie/ie6/using/howto/se
curity/contentadv/config.mspx
• Or conduct and internet search for “internet explorer
content advisor”
• Other browsers may have similar options.
What to do if something happens
If your child has been:
• Contacted via email, instant messenger or telephone by a
stranger or someone who makes them uncomfortable
• Bullied, harassed, or stalked by someone online or in person
• Provided personal identifying information about themselves to
strangers
Take note or save information about the incident
Screen name or email address
Exact language of the chat or email may be significant
Date and time of incident
Services utilized (i.e. email, chat program, message board, etc)
Saving IM Communications
• If the message window is still open, you can save the
message as a file.
• This file will contain the abuser’s screen name and
content of the conversation.
• The procedure to save the message is similar in most
messenger programs.
Saving AIM Messages
Click the File menu options,
and select Save…, enter the
location and file name
Saving Chatroom Conversations
• Similar to saving IM chats,
you may be able to save
the chat session (i.e. File
menu, Save options)
• If this option is not
available, highlight all the
text and save it to a text
file
• An additional option is to
print the chat session
Email Headers
• Emails contain headers
– As simple as TO/FROM addresses
– As complex as a list of every routing point along the Email’s path
from A to B
– Investigators can collect information at each point
• Trained investigators can analyze this information to find
out
– where the email came from
– who sent it
Getting
Email Headers
Click “Full Headers” Link
Getting MSN / Hotmail Headers
- Select “Options”
- Mail Display Settings
- Message Headers
- Full Headers
MSN / Hotmail Headers
America Online Email Headers
Click “Details”
Other Information
• If the incident involves MySpace be sure to note the
MySpace display name (i.e. honey123) but also the
MySpace Friend ID:
http://profile.myspace.com/index.cfm?fuseaction=user.viewprofile&friendid=17393909
• When noting Screen name beware of “hacker” language
(i.e. substitution of numbers or strange character for
letters)
• Best practice would be to cut and paste the screen name
to a text file to avoid any confusion
011100 vs OIIIOO
011100 vs OIIIOO
THE END
Questions?
Contact Information
Mahwah Police Department
201-529-1000
Police Officer
Joe Horn
jhorn@mahwahpd.org
Police Officer
Rosario Zito
rzito@mahwahpd.org
Detective
Guido Bussinelli
gbussinelli@mahwahpd.org
www.mahwahpd.org