Fire King Safe Users Guide

NKL autobank
®
Page 12
®
NKL autobank
®
®
Training Guide
NKL® Cash Handling is a member of
FireKing Security Group
NKL autobank
Page ®
®
NKL Autobank Training Guide
Table of Contents
Procedure........................................................................................................................................................................................... Page
Logging In................................................................................................................................................................................................. 2
Manual Drop............................................................................................................................................................................................ 2
Validator Drop.......................................................................................................................................................................................... 2
Insta-Drop.................................................................................................................................................................................................. 3
Extended Drop........................................................................................................................................................................................ 3
Buying Change........................................................................................................................................................................................ 4
Vending Change..................................................................................................................................................................................... 4
Vend Till..................................................................................................................................................................................................... 4
Loading Tubes......................................................................................................................................................................................... 5
Unload........................................................................................................................................................................................................ 5
Entrolling Users....................................................................................................................................................................................... 5
Deleting Users......................................................................................................................................................................................... 6
Open D8 Doors....................................................................................................................................................................................... 6
Removing Manual Drop Cash........................................................................................................................................................... 7
Armor Car Pickup................................................................................................................................................................................... 7
Printing Reports...................................................................................................................................................................................... 8
Printer Trouble......................................................................................................................................................................................... 8
Power Trouble.......................................................................................................................................................................................... 8
Single Validator Trouble....................................................................................................................................................................... 9
Bulk Validator Trouble........................................................................................................................................................................... 9
Vending Trouble................................................................................................................................................................................... 10
NKL autobank
®
Page ®
Logging In
Validator Drop
1. Use your key or
2. Enter your user number and
press ENTER.
After logging in press the DROP
action button.
Enter your PIN number.
You are now logged in.
Select a validator location in which
to insert your bills.
Insert all bills until your drop is
complete.
Manual Drop
After you’ve logged in, press the
DROP action button.
Press the ESC button after all bills
are counted.
Select the desired MANUAL DROP.
The Autobank will automatically
print your receipt.
When prompted you may choose
to enter a DROP ID. Enter a number for the drop envelope ID or just
press ENTER to skip.
Select the type of money you are
dropping — cash, check, or credit
card receipts.
Enter the value of the drop, then
press ENTER to accept. Verify the
amounts are correct, then press
ENTER again to accept.
The Autobank will print a receipt.
Collect the receipt. Place it in the
envelope with the money and
make the drop in the manual drop
drawer (or slot).
NKL autobank
Page ®
Insta-Drop
®
Extended Drop
After logging in press the DROP
SET action button.
After logging in press the DROP
SET action button.
Select INSTA DROP SET.
Select INSTA DROP SET.
Assign one of four INSTA buttons
and a location where the money is
to be dropped.
Select a cash location to put the
money.
To make a drop, the cashier presses their assigned INSTA button...
The system is now operation and
the validator is turned on and will
count money throughout the duration of this user’s shift.
...and insert cash into the validator.
This convenient feature keeps the
cash drawer trimmed easily and
efficiently.
Press the ESC button after all bills
are counted.
The Autobank will automatically
print your receipt.
The cashier logs out of INSTA
DROP at the end of their shift by
running their Operator Report.
The cashier logs out of EXTENDED
DROP by running their Operator
Report.
NKL autobank
®
Page ®
Buying Change
Vending Change
After logging in press the BUY
CHANGE action button.
After logging in press the VEND
action button.
Then enter the column number for
the change desired.
Select the location for the validated drop.
Retrieve the change from the
dispensing tray at the bottom of
the door.
Insert cash into the validator.
A vend receipt will print automatically. If you need to vend more
change, you must wait until the
Autobank’s vend delay cycle is
complete.
Press the VEND action button to
start getting change.
Use the number pad to choose
columns to get change from.
Press ESC to end the buy change
evolution.
Take your change from the dispensory tray.
The Autobank will automatically
print your receipt showing the total
validated, total vended, and net
drop.
Example: If you drop $20 and
vend $15 in change, your net drop
is $5.
Vend Till
After logging in press the VEND
action button.
Select the VEND TILL option.
A tube from up to eight columns
will be dispensed.
A receipt for the vend till will be
printed.
Note: A yser
NKL autobank
Page ®
Loading Tubes Into the D8
Enrolling Users
After logging in press the LOAD
action button.
After logging in press the PGRM
action button.
Wait until you see INSERT TUBES
NOW on the screen. If you load
tubes any other time they will not
be counted.
Select the USERS menu option.
Make sure the tubes are put in
straight with a clean snap of the
wrist. As the tubes go in, the running
total will be shown on the screen. As
the tubes go in, the running total will
be shown on the screen.
Press the ESC button when you’re
done loading tubes and take the
receipt.
Unload
The manager will log in and press
the UNLOAD action button. A delay period will begin. At the end of
the delay the display will beep. Log
in a second time and again press
the UNLOAD action button.
Select a column number to unload.
®
Select the ENROLL menu option.
Do one of the following:
1. Press the ENTER button
to enroll a keyless user
and a user number will be
assigned. Or...
2. Present a key to be enrolled. Or...
3. Present your finger to the
biometric reader.
Assign a permission level for this
person
Give this person a 9-digit personal
ID number. Usually its the person’s
social security number.
All the tubes in that column will be
emptied out.
Enter the person’s name — Up to
15 characters, and press ENTER.
An unload recept will be printed
showing the amount unloaded and
the total for that column will be reset back to zero. Now use the Load
procedure to reload the column
with the correct tubes.
Assign a temporary 4-digit PIN
number for this person (usually 12-3-4). It must be entered twice to
confirm. The first time new users
log in, they are required to change
their PIN. This makes users solely
responsible for their PINs.
NKL autobank
®
Page ®
Deleting Users
After logging in press the PGRM
action button.
From the menu select the USERS
option.
Opening D8 Doors
After logging in press the DOORS
action button.
When asked the question: REMOVE CASH with YES or NO,
select NO. YES means removing
cash for bank deposit.
From the next menu select EDIT
USERS.
Choose the unit to open.
Scroll through the list as needed
and select the name of the user
you want to delete.
Choose the door you want to
open.
Select STATUS.
When the screen says OPEN
DOOR NOW...
Change it from ACTIVE to DELETED.
Press ENTER. That person is now
deleted from the system and will
no longer be able to access the
safe.
...reach down, turn the handle, and
open the door.
NKL autobank
Page ®
Removing Manual Drop Cash
®
Armor Car Pickup
After logging in press the DOORS
action button.
The guard will first present his
electronic armor car key.
When asked the question: REMOVE CASH with YES or NO,
select YES. YES means removing
cash for bank deposit.
On the screen you will see CONFIRM ARMOR CAR INSERT IDENTIFIER.
Choose the cash you want to
remove from the system for bank
deposit.
A delay will begin. At the end of
the delay the display will beep.
Repeat the above steps.
When the screen says OPEN
DOOR NOW open the D8 outer
door, then open its inner door. If
the manual drop is in the upper
compartment of a bulk validating
unit, simply open its upper door.
You may then reach in and remove
the manual drop money for back
deposit.
A deposit report will print in duplicate automatically when the door
securing the cash is opened.
The manager will present his key
and log in,
The manager will choose which
cash to pick up.
When the screen says OPEN
DOOR NOW the guard will go
to the validating safe, turn the
Medeco key (hardware Armor Car
key), and open the safe door. Be
sure the door handle catches in
the horizontal position.
A duplicated Deposit Report will
print showing the totals. The
manager will sign at the bottom,
seperate the copies and retain the
top copy.
With the safe door open, the guard
opens the validator cassette, removes and bundles the cash, then
places it in the bag. He then closes
the cassette and shuts the safe’s
door. In some cases the guard will
carry an empty cassette and swap
the full cassette for the empty. In
such cases the bank retains the
cassette key.
NKL autobank
®
Page ®
Printing Reports
Power Trouble
After logging in press the REPORT
action button.
Bill validating safes have two
power supplies. One for the bill
acceptor...
From the menu select the specific
report you want to run.
...and one for the main safe
electronics. Make sure both are
securely plugged in at the rear of
the safe.
Your report will print automatically.
On a standard single bill validator,
look for the indicator light. It is red
normally, or green when activated.
A bulk validator will light up green
when activated.
Printer Trouble
To replace the paper in this type
printer, open the rear compartment and insert the paper so it
rolls from underneath.
To replace the ink cartridge when
the printing begins to fade, open
the front compartment, remove
the old cargridge and replace with
a new one. If you have a thermal
printer, it does not use an ink
cargridge.
To clean your printer, open both
compartments and blow out debris with dry compressed air.
Check that all power supplies are
plugged into the AC source. Verify
the AC source with another known
working item such as a radio or
light. If there’s no power at the outlet, check your building’s breakers.
Working power supplies will have
green indicators lit up. This shows
the power supply is providing
the proper output voltage. If the
power supplies are not lit and the
AC source is verified, contact NKL
Technical Service for a replacement power supply.
If the AC source is verified, the
power supplies are lit up and
properly plugged into the safe but
the safe still does not respond,
contact NKL Technical Service
(800.452.4655)
NKL autobank
Page ®
Single Validator Trouble
First, check to make sure the red
light is on to verify you have power
to the bill validator.
®
Bulk Validator Trouble
First, check to make sure the
validator safe has power. To do
this, verify the power supplies are
plugged into the rear of the safe...
If not, check the power supply is
securely plugged into the rear of
the safe and the AC source.
...and the AC source.
A small green light should be lit
on the power supply. If the power
supply is lit but the validator is not,
contact NKL Technical Service. If
the power supply is not lit refer to
the Power Supply troubleshooting
procedure.
A small green light should be lit on
the power supplies. If the power
supplies are lit but the validator
will still not respond, contact NKL
Technical Service.
Attempt to make a validated drop.
Teh validator light should turn
green. If not, contact NKL Technical Service (800.452.4655).
If the indicator turns green but it
does not accept a bill, then open
the validator safe door and pull the
unit down. Remove the cassette
and inspect it for any obvious damage. If there is none, place it out of
the way.
With the cassette out of the way,
press the button on the head of
the acceptor. This opens the bill
path.
Debris, dirt, a torn bill or the like
can easily be removed by hand
now.
Clean the area only with dry compressed air. Never use liquids or
solvents of any sort because that
will damage the unit.
If the validator does have power
and does seem to attempt to
respond (it lights up when you use
the drop procedure), open the upper compartment.
Reach inside the upper compartment and lift the bill head release
lever.
Reach under the validator head
and gently pull on the handle. The
entire bill acceptor will slide out.
A release on the rear section of the
head assembly will allow you to
open the back part of the bill path.
And two small clips that when
pushed forward allow you to access the front part of the bill path.
Use only dry compressed air to
clean out any dirt or debris that
may have collected in the bill path.
NKL autobank
®
®
Vending Trouble
An “UNVERIFIED VEND” indicates
the vending system went through
the motions of vending a tube, but
it did not see a tube come out. This
could be because the tube actually
did not physically come out. If a
tube does not come out the column may be empty or there could
be a tube stuck inside the column.
If an empty tube comes out you
have your answer for the unverified
vend.
If you vend normally but the receipt continues to indicate unverified vend, contact NKL Technical
Service (800.452.4655).
If you don’t get a tube, check the
display for error messages such as
COLUMN EMPTY or TUBE JAM. If
the display indicates the column is
empty the manager needs to load
the column. If the display indicates
a tube jam, contact NKL Technical
Service.
If the tube didn’t vend, the receipt
is the clerk’s proof there was a
problem with the vend.
Page 10
NKL autobank
Page 11
®
®
NKL® Cash Handling is a member of FireKing Security Group
101 Security Pkwy • New Albany IN 47112 USA
Ph 800-528-9900 Sales/Customer Service
Ph 800-452-4655 Technical Service
http://www.FireKing.com
Rev 060327