Mid-South Magic - Lucite International
Transcription
Mid-South Magic - Lucite International
Spotlight: Justin Timberlake page 104 From elvis to al green page 118 hot spots for foodies page 120 PROFILE: Memphis Mid-South Magic Southern hospitality meets big business in Bluff City deltaskymag.com December 2011 1 PROFILE: MEMPHIS The photos: (page 99) Jack Kenner / Memphis Convention & Visitors Bureau; page 100, clockwise from top left: (Researchers) Peter Barta / St. Jude Children’s Research Hospital; (Elvis) Charles Nicholas / The Commercial Appeal; (seal) A.J. Wolf / CommercialAppeal; (Memphis) Steven Frame; (FedEx) Joe McNally; (Food) Justin Fox Burks / Courtesy of Felicia Suzannes; (Stax) Courtesy Stax Museum of American Soul Music; (Museum) Lisa Waddell Buser / National Civil Rights Museum; (BB King’s) Vasha Hunt / Memphis Convention & Visitors Bureau; (Cheerleader) University of Memphis; (page 101, Wharton) Michael Cardwell. MemphisWAY 100 December 2011 deltaskymag.com Incredible infrastructure, a low cost of living and one-of-a-kind cultural assets make Memphis a business city with a twist. By Myatt Murphy M emphis may be the most harmonious place in the nation. In the home of the blues and the birthplace of rock ’n’ roll, corporations, city hall and the community all work together to make Memphis a place where good ideas can quickly become world-changing enterprises. “If you want a case study on the history of innovation in America, then come to Memphis,” says Mayor A C Wharton Jr. “There has always been, and still remains, an innovational drive here—a need to discover and leap-frog toward better ways of doing things.” Greyhound and Continental Trailways bus lines, Piggly Wiggly (the world’s first self-service supermarket), Holiday Inn (the first modern hotel chain) and logistics giant FedEx all revolutionized their industries directly from Memphis. This pioneering history and spirit isn’t lost on businesses today. Entrepreneur magazine named Memphis one of the top 10 cities in which to start and grow a company, and Inc. magazine anointed it one of the best places for doing business in America. No wonder the largest city in Tennessee is the world headquarters for three Fortune 500 firms and for leading companies such as Hunter Fan, Lucite International, Wright Medical Technologies and Thomas & Betts. International Paper, a leader in the paper, packaging and distribution industry, appreciates Memphis’ many assets. The firm has roughly 59,000 employees in more than 24 countries, but it has never doubted its decision to move its global headquarters to Memphis in 1987. “We were headquartered in New York City at the corner of 45th and Sixth before moving to Memphis,” says Paul Karre, International Paper’s senior vice president of human resources and communications. “We selected the region for its attractive cost of living and central location—two assets we continue to appreciate 25 years later.” Few other cities can compete with Memphis’ affordability. “Our cost of living—and cost of doing business—is lower than a lot of cities throughout the nation,” says John Moore, president and CEO of the Greater Memphis Chamber. The region has low utility rates, inexpensive warehouse lease rates (25 to 65 percent less than in cities such as Atlanta and Indianapolis) and corporate real estate rates that are among the lowest in the country. There’s also a desire to remove the financial hurdles businesses typically face. Companies that consider moving into downtown Memphis may qualify for substantial incentives from the Downtown Memphis Commission. The city has provided Memphisbound businesses with everything from start-up capital to additional parking. Recently, the city lured several graduate schools, including the SPOTLIGHT: Mayor A C Wharton Jr. What’s most surprising about Memphis? Wharton: Even in the midst of the action, there are so many places to escape. Right in the middle of Memphis, we’ve got the 342-acre Overton Park, along with one of the country’s largest urban parks, Shelby Farms. In a matter of minutes, you can go from the hustle and bustle of business to being in touch with nature. That diversity is perhaps one of Memphis’ most overlooked and most enjoyable features. How would you describe the vibe? Wharton: It ranges from the funky to the sophisticated. We have our blues side and our art galleries, but we are also known for our institutions of higher learning and our research. Any cultural offering is easy to find right here. Why do business in Memphis? Wharton: We may be a big city, but we can quickly get everyone from both the private and public sector in the same place to make the types of decisions that move projects forward. deltaskymag.com December 2011 101 M ilesto n es : making history from memphis A few of the trailblazing firsts that came from Bluff City. Justin Timberlake What makes Memphis unique? 1916 1943 1951 1952 Piggly Wiggly, the first self-service grocery store, opens in Memphis. Memphis Belle is the first U.S. Army Air Forces heavy bomber to complete 25 missions over Europe during WWII. Music producer Sam Phillips releases the first rock ’n’ roll record, “Rocket 88.” Holiday Inn, the first modern hotel chain, is built in Memphis. Timberlake: Maybe there’s something in the water here, but it’s just a very soulful place. From gospel and rhythm and blues to country and rock ’n’ roll, Memphis is the melting pot of style and the crossroads of culture. Do you credit Memphis for making you a superstar? Timberlake: Absolutely. One thing I learned a long time ago about Memphians is that they’re honest. If we don’t like you, we’re not afraid to tell you. Memphians have always been my toughest critics, but it’s an honesty I’ve always appreciated and always grown from. What’s Memphis’ special connection with music? Timberlake: The music industry may be built on genres, 1973 1954 AutoZone Park opens—home of the Memphis Redbirds, the first nonprofit professional sports team. FedEx, the first company dedicated to overnight package delivery, begins operations from the Memphis International Airport. WDIA, the first African American–formatted radio station, reaches listeners in Memphis and throughout the Mississippi Delta. University of Memphis Law School, into downtown Memphis as another business-friendly incentive. “By creating a better environment for companies, we give businesses better access to an atmosphere that induces creativity and naturally attracts the kind of people that a company would want to employ,” says Paul Morris, president of the Downtown Memphis Commission. Access to Anywhere road and river, Memphis truly is a global access point,” says attorney Arnold E. Perl, chairman of the Memphis-Shelby County Airport Authority. “Memphis is also an airport city on steroids. Leaders from more than 50 nations came to Memphis this year to attend the Airport Cities World Conference, to tour FedEx’s SuperHub and to witness the newly opened FAA Airport Traffic Control Tower, the fifth tallest in the world. Companies increasingly choose Memphis for the flexibility of speed, cost and environment.” World-class transportation infrastructure and supply chain superiority recently wooed businesses Electrolux and Mitsubishi Electrical to build manufacturing plants in Memphis. “When you tell a company your city ranks among the top four nationally in every mode of transportation, it makes a huge impression,” Moore says. Businesses also flock to Memphis for all the logistics advantages it offers. “We have the four R’s—road, riverway, rail and runway—and companies from all around the globe do their distribution here as a direct result of that unparalleled convenience,” Moore says. Memphis has the third-busiest trucking corridor in the nation and is also the midpoint along I-69, the newly constructed 2,600-mile superhighway that will Memphis International soon connect Canada to Mexico. The Airport Port of Memphis is the second-largest inland port on the Mississippi River and the fourth-largest inland port in the United States. Memphis is one of four cities in the United States with five class 1 railroads (carriers with at least $250 million in annual revenue), making it the third-largest rail center in the country. It’s also home to FedEx’s SuperHub (its largest facility) and Memphis International Airport, one of the world’s leading cargo airports. “With Delta’s passenger hub and Memphis’ preeminence in rail, 102 December 2011 deltaskymag.com but I just don’t think genres really exist here. Memphians simply look at music and see it as two kinds: good or bad. And we don’t know how to make bad music in Memphis. What do you enjoy most about Memphis? Timberlake: It’s where I grew up, so it obviously feels like home. Not only are there good people, great food, amazing music and hospitality—but all of those great things stay consistent. It’s what makes Memphis the type of place you can always count on. —Justin Timberlake, Memphis-born singer, songwriter, producer and actor and co-owner of Mirimichi, a Memphis golf course that’s considered one of the most eco-friendly in the world photos, Sidebar: (Sam PHillips) Phillips Family / Memphis Rock ‘n’ Soul Museum; (Memphis Belle) U.S. Air Force; (AutoZone Ballpark) Sophorn McRae. 2000 Southern Hospitality Memphis’ diverse economy spans a variety of industries from bioscience to manufacturing to music and film production. Tourism also remains a big part of the economic pie, supporting more than 50,000 jobs in the county and contributing $3.1 billion to the region’s economy. More than 10 million visitors come to Memphis every year for Elvis Presley’s Graceland, the National Civil Rights Museum and Beale Street, the second-most-popular entertainment street in the nation after Bourbon Street. “We’re not just Another City, USA, with a few nice amenities,” says Kevin Kane, president and CEO of the Memphis Convention and Visitors Bureau. “We have unique, one-of-a-kind attractions and a deep, vibrant history in Memphis that cannot be found or manufactured any other place in the world.” Memphis’ individualism gives businesses a competitive edge. “From a tourism and a conventions and meetings perspective, Memphis’ ability to bring clients in from anywhere in the world is convenient, but it’s how the city connects with them once they arrive that’s key,” says Kane. “Because music is a universal language, business clients from all over the globe—English-speaking and non-English-speaking alike—identify with Memphis. Being here makes them feel good, as if they’re a part of something bigger.” It doesn’t hurt to have one of the leading hospitality companies right in your own backyard. First Tennessee Hilton Worldwide has 10 Bank brands and more than 3,750 hotels and time-share properties in 85 countries. Its four focus-service brands (Hampton Hotels, Hilton Garden Inn, Homewood Suites and Home2), the quartet behind 2,900 of the hotels in that impressive tally, are all based in Memphis, along with the support infrastructure for Hilton Worldwide. “One reason we stay successful is the strong work ethic that’s ingrained within the community,” says Phil Cordell of Hilton Worldwide. “The soul of hospitality is alive here, and that spirit is very strong, powerful and positive. I believe that’s the reason many companies choose to come here, stay and grow.” The positive energy that permeates Memphis is fueled by the high quality of life residents enjoy—a standard that makes it easy to recruit top out-of-town talent and also retain the homegrown talent it cultivates. The city has an enviable low cost of living (consistently 12 percent lower than the national average) and a palpable sense of pride (it is the only five-time recipient of the nation’s cleanest city award). Ask native businesses if the quality of life in Memphis is responsible for allowing them to launch, leap forward and lead, and the answer is a resounding yes. It has certainly been the case with First Horizon National Corporation and its two core subsidiaries (First Tennessee and FTN Financial), both headquartered in Memphis. Founded in 1864, the company and its 4,800 employees offer financial services through nearly 180 bank branches in and around Tennessee and capital markets via 18 offices throughout the United States and abroad. Its banking arm, First TennesMedtronic Spinal technicians observe a wear test on a cervical disk. deltaskymag.com December 2011 103 photos: (Timberlake) Carter Smith; (medtronic) Courtesy Medtronic; (Map, Opposite page) Randall Nelson. Q+A: Sam Phillips (right) with Jerry Lee Lewis 40 40 69 6 240 24 40 see, has one of the highest customer retention rates of any banking institution in the country. “Our roots run long and deep here. Memphis is a community that has been extraordinarily good to us for more than 147 years,” says Bryan Jordan, president and CEO of First Horizon National Corporation. “There’s a strong working relationship between business and government at the city and county level. Everyone works together to meet whatever needs are necessary to grow economically and allow our community to thrive.” Memphis is a city proud of its individuality and a city 104 December 2011 deltaskymag.com with its eye squarely on the future. “Memphis isn’t like most Southern cities. Instead, we’re creating what will one day be defined as a new Southern city, and it’s all about how we approach life here,” Moore says. “As we continue to develop, refine and improve upon what we have, every decision must meet three criteria for our community: It has to be economically advantageous, aesthetically beautiful and socially and environmentally acceptable.” Those guiding principles keep the character and charm of Memphis’ “can-do” entrepreneurial past in synch with its “can’t miss” economic future. MEMPHIS Airport City Memphis International Airport is the hub of America’s Aerotropolis. By Myatt Murphy M Did You Know? Business Facilities magazine ranked Memphis the top logistics, shipping and distribution hub in the United States. 105 more experienced logistics workers per capita than any other metropolitan area in the country, and the airport alone is directly or indirectly responsible for one of every three jobs in Memphis. “Only a handful of airports in the nation can say that they have that amount of impact,” Cox says. A variety of businesses in addition to Delta fuel the airport’s ability to meet the needs of individuals and of industry, including regional Pinnacle Airlines, which moved to Memphis in 1997. The biggest logistics player is global giant FedEx. Memphis is the headquarters of FedEx Corporation, FedEx Express, FedEx Freight and FedEx Trade Networks. With more than 30,000 team members in metro Memphis, the Fortune 500 company is the city’s largest private employer. “Our Memphis location has provided us with outstanding employees in the local area for 40 years,” says Dave J. Bronczek, president and CEO of FedEx Express, which operates its global SuperHub (the oldest and largest facility in its network) from the airport. The SuperHub is open 24 hours a day, seven days a week, 365 days a year. “It sorts more than 3 million packages daily and connects customers to more than 220 countries and territories on six continents, making it the largest air cargo hub in the global FedEx network,” Bronczek says. For that convenience alone, many companies will base themselves in Memphis. “We’re the only place in the nation where you can drop a package off at midnight and have it delivered anywhere in the country by 8:30 the next morning,” says John Moore, president and CEO of the Greater Memphis Chamber. “That kind of access is our currency and that’s why businesses based here are always one step ahead.” emphis is America’s distribution center for the expansive access provided by its many highways, railways and waterways. Yet it’s the city’s airport that has earned it another title: America’s Aerotropolis. Handling more than 10 million passengers a year, Memphis International Airport already has a sterling reputation among travelers for its safety standards (Travel + Leisure magazine ranked it the second-safest airport in the nation) and for its unflagging reliability (the odds of bad SPOTLIGHT: weather affecting its operations is a mere 5.5 percent). But it’s the airport’s logistics advantage that businesses have come to treasure. “We’re the largest air cargo airport in the United States and second-largest in the world,” says Larry Cox, president and CEO of the Memphis-Shelby County Airport Authority. Prior to this year, Memphis International Airport was the largest cargo airport in the world for 18 consecutive years—a title that it looks well — F rederick W. Smith, founder, chairman, under way to reclaiming from president and CEO of FedEx its current holder, Hong Kong. America’s Aerotropolis has December 2011 deltaskymag.com Fred Smith What I personally enjoy about Memphis are its friendly people, beautiful trees and attractive amenities: Beale Street and the Mississippi River, Shelby Farms Park and the Green Line, FedExForum and the world-class Memphis Zoo. photos: (Top) Marc Burford. PROFILE: PROFILE: MEMPHIS SPOTLIGHT: J. R. “Pitt” Hyde III thesia and reduce postsurgery hospitalization and is also creating surgical instruments designed from a patient’s own MRI and X-ray images. This type of innovation takes bright minds with big goals, the kind of people who are naturally drawn to the Memphis lifestyle. “Being in Memphis allows us to immediately get products out to patients as quickly as possible,” Whitsitt says. “But it’s also a very family-friendly place and that makes it easy to retain the talented individuals we need to stay ahead.” Medtronic Spinal, the second-largest division of the world’s largest medical technology company, also has no trouble retaining talented workers in Memphis. As a global leader in treating patients with spine disorders, —J. R. “Pitt” Hyde III, chairman of GTx, Medtronic employs 5,600 people worldwide in founder of AutoZone and chairman of its spinal division; 1,500 of those workers are Hyde Family Foundations based in Memphis. The Memphis team devises instruments and implants used for a variety of procedures, including spinal deformity correction in children and Nephew is Memphis’ largest manufacturer and a treating spine fractures caused by osteoporosis leader in reconstruction, trauma, endoscopy and and cancer. The company’s Memphis distribuadvanced wound management. The company’s tion center delivered more than 150,000 surgical more than 1,000 products are used by sets to operating rooms around the country surgeons, patients and hospitals in last year, a feat that it accomplished more than 90 countries. instantly thanks to Memphis’ enviable “More than 2,100 of our 10,000-plus location and its logistics advantage. Bragging Rights: employees worldwide are based here “The ability to hear about a American Scientist named Memphis the and responsible for manufacturing critical spinal surgery in the late affourth-kindest city and distributing more than 6 million ternoon and get our technologies into in America, perhaps implantable devices, surgical instrusurgery the next morning to meet a another reason why ments and other products,” says Laura patient’s needs is critical for us,” says the city is a magnet for Whitsitt, senior vice president for Doug King, senior vice president of scientists. research and emerging technologies at Medtronic Spinal. “Also vital to us is Smith & Nephew. the region’s attractive talent base, the The company created the Legion knee with superior quality of life offered here and the fact VERILAST technology, the first FDA-approved that it’s a community that supports business. It’s knee implant lab-tested for 30 years of wear a combination of all of those things and many (twice as long as other knee implants). It’s workothers that make Memphis an ideal location not ing on products that will help speed up the healonly for our business, but also for any business ing process, shorten the time spent under anesthat comes here.” Memphis has a long and interesting history of entrepreneurship. It’s a city that enjoys newcomers, especially if you’re an individual who wants to make a difference. There are no barriers, only people who welcome you and applaud your efforts when you succeed. GTx scientist Yali He ScienceMAGNET 106 December 2011 deltaskymag.com Hub, which allows for time-critical delivery of medical devices to points around the world. Public, private, academic and government entities in Memphis combine their ideas and resources to make it easy to accelerate a single bioscience innovation into a thriving business. The city’s innovation facilitators include the Memphis Bioworks Foundation, FedEx Institute of Technology and UT-Baptist Research Park, the new 1.2million-square-foot bioscience research, incubator and commercial complex that is due to be completed in 2017. As a leader in orthopedic and spinal implants and the fourth-largest center for orthopedic device manufacturing, the Memphis region commands about one-fifth of the global orthopedic market, estimated at roughly $6.5 billion in revenue. No wonder game-changing companies such as Wright Medical and Smith & Nephew are based in the area. Ranked as one of the world’s fastest-growing orthopedic businesses, Smith & From left: Medtronic Spinal test labs; Maria GomesSolecki, a tenant of the Memphis Bioworks Incubator; the FedEx Institute of Technology at the University of Memphis. photo: (Memphis Bioworks) Trey Clark. S hake hands with someone from Memphis and the odds are very good (1 in 7, to be precise) that the person works in some area of science. Memphis is home to a diverse network of life sciences, biomedical and health care companies. In fact, bioscience represents almost 30 percent of the city’s gross metro product and supports nearly 40,000 jobs in more than 300 enterprises. Several top pharmaceutical companies operate out of the area, including GlaxoSmithKline, Pfizer, Johnson & Johnson, Schering-Plough and the full-service biopharmaceutical company GTx, the company behind SARMs, a new class of drugs that prevents and treats muscle loss in cancer patients and others who fight muscle wasting. Why do these businesses come to Memphis? For starters, it’s the least expensive city in the southeastern United States in which to run a biomed company—and one of the ten most affordable nationwide. It also has the FedEx Super- By Myatt Murphy photo: Trey Clark. The next great scientific discoveries could come from Memphis. deltaskymag.com December 2011 107 PROFILE: MEMPHIS & Native Newcomer The Native: The Newcomer: (autozone.com) (servicemaster.com) Location: AutoZone’s global Location: The privately held Fortune 500 company ServiceMaster headquarters (or store support center, as the company calls it) is based in Memphis. is headquartered in Memphis. What It Does: Through iconic brands TruGreen, What It Does: “We’re the nation’s leading retailer and distributor of auto parts,” says Bill Rhodes 1 , chairman, president and CEO of AutoZone, Inc. Every store carries an extensive product line that includes new and remanufactured automotive hard parts, maintenance items and accessories for cars, SUVs, vans and light trucks. Did You Know? Before every AutoZone meeting, the company’s employees (called AutoZoners) say a pledge and shout a cheer, spelling out A-U-T-O-Z-O-N-E. 1 How It’s Grown: When it opened its first store on July 4, 1979, AutoZone recorded a modest $300 in sales that first day. AutoZone’s 2010 fiscal year sales were $8.1 billion. The company now operates more than 4,500 stores in the continental United States (and in the District of Columbia and Puerto Rico) and 279 stores in Mexico. “In the foreseeable future, our expansion plans are around 150 stores a year for the U.S., 40 to 50 stores in Mexico and we’re now expanding into Brazil,” Rhodes says. Why It Stays: The automotive giant could base itself anywhere, but it remains in Memphis to stay true to its heritage, but also because of the city’s famed logistics infrastructure. “Memphis has a tremendous amount of resources and we have operations throughout North America. To be able to get to each and every one in a timely manner is very important to our business,” Rhodes says. What It’s Learned from the Newcomers: “When they see how engaged the business community is in the economic prosperity of our city and in improving the overall quality of life here and then tell us how they don’t see that in other cities, we are reminded of what we sometimes take for granted and how fortunate we are to be right here in Memphis,” Rhodes says. 108 December 2011 deltaskymag.com Terminix, American Home Shield, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec, ServiceMaster is one of the world’s largest residential and commercial networks, holding market-leading positions in a variety of categories, including lawn, tree and shrub care; termite and pest control; home warranties, furniture repair; home inspections; residential and commercial cleaning and disaster restoration. Did You Know? Merry Maids is the world’s largest homecleaning franchise network and Terminix is the largest pest and termite company in the world. How It’s Grown: ServiceMaster started as a moth-proofing company in 1929. “More than 80 years later, we have expanded into a global network of more than 6,900 company-owned and franchise locations that serve more than 8.2 million customers every year in the U.S.,” says CEO Hank Mullany 2 . Why It Stays: Various ServiceMaster divisions have been in Memphis for some time, but the company only moved its corporate headquarters from Illinois to Memphis in 2007. The move has made it even easier for the $3.4 billion company to hire the best and the brightest. “Our greatest recruiting tool is getting people to visit us because once they do they simply fall in love with the area,” 2 Mullany says. “Memphis’ historic, culturally diverse and vibrant community really has something for everyone.” What It’s Learned From the NaTives: ServiceMaster has learned that being successful doesn’t always mean being based in the biggest city. “Companies such as FedEx, International Paper and AutoZone have shown us that you can easily grow your business from a best-of-both-worlds city like Memphis—one with the convenience, culture and academic advantages of a large city combined with the affordability and sensibilities of a smaller city,” Mullany says. photos: (Servicemaster top, Mullany) Lance Murphey. AutoZone, Inc. PROFILE: MEMPHIS Walking IN Memphis Essential stops on your tour of the city. By Chris Herrington M oving west to east in Memphis, one passes from the bluffs overlooking the Mississippi River to downtown’s historic mansions and converted lofts to the shaded bungalows of Midtown to the ranch houses of East Memphis and on to the modern, sculpted neighborhoods of the eastern suburbs. Here’s a peek at the many points of interest along the way. Downtown Downtown runs primarily north to south along the bluffs overlooking the Mississippi. At the center is historic Beale Street, a three-block stretch of nightclubs (including stalwarts B.B. King’s and Rum Boogie Café) where music, primarily blues, can be heard into the wee hours seven nights week. On either side of Beale Street are the city’s sports hubs: FedExForum and AutoZone Park. The NBA Memphis Grizzlies, the city’s only 109 December 2011 deltaskymag.com Pat Kerr Tigrett One of Memphis’ most amazing strong suits is the importance it puts on family and tradition. There’s a sense of belonging in the community that’s always been here—a grace and a charm that we cherish. That spirit continues from generation to generation. —Pat Kerr Tigrett, philanthropist, fashion designer and founder of Memphis’ Blues Ball, the largest annual ball in the nation Did You Know? Memphis is mentioned in more song lyrics than any other city in the world. photos: (Ducks) Ann-Margaret Hedges / The Peabody Memphis; (Elvis) Loe Beerens. Peabody Hotel ducks; Elvis statue major-league franchise, play at FedExForum, while Autozone Park, one of the country’s best minor-league baseball stadiums, is home to the St. Louis Cardinals’ AAA affiliate, the Memphis Redbirds. Other downtown landmarks include the restored Peabody Hotel, with its grand lobby and trademark parading ducks, and the lavish Orpheum Theatre, where touring Broadway shows, operas, concerts and classic films are presented. Down the road is the historic Sun Studio, where Elvis Presley and Johnny Cash launched their careers. Few places pack as much history into as small a space as this one-room recording studio where blues legends made their mark and what many claim to be the first rock ’n’ roll song (“Rocket 88,” sung by Jackie Brenston) was recorded. At Sun Studio, which still moonlights as a recording studio after-hours, tour guides typically drawn from the ranks of current Memphis musicians show visitors Elvis’ microphone and explain how producer Sam Phillips got the right sound on so many hit records. The National Civil Rights Museum is at the south end of downtown in the former Lorraine Motel, the site of the assassination of Martin Luther King Jr. in 1968. Taking visitors on a journey from the antebellum South through the major events of the civil rights movement, tours include a visit to the balcony where King was killed and where moving excerpts from his “I’ve Been to the Mountaintop” speech are played. Farther south is the South Main Arts District, which runs along Main Street several blocks south of Beale Street. A destination for art galleries, restaurants and the city’s best farmers market, this area is also where you’ll find the city’s most-filmed intersection: the corner of Main and G.E. Patterson. Bracketed by The Arcade (the city’s oldest restaurant), Central Station and Earnestine & Hazel’s (a former brothel converted into one of the most popular bars and afterhours clubs), the intersection is the primary setting for Jim Jarmusch’s film Mystery Train and also has been captured on film in Great Balls of Fire, Walk the Line, 21 Grams and other movies. The Main Street Trolley connects all of downtown and loops along the riverfront for a terrific view of the Mississippi River, with a two-mile extension running east along Madison Avenue through the medical district to the edge of Midtown. On the last Friday of every month, galleries stay open late in the South Main Arts District for “Trolley Night,” a popular neighborhood block party. Along the river is Tom Lee Park, a great spot for waterfront views. It’s also the site of some of the city’s most popular events, including the World Championship Barbecue Cooking Contest and the Beale Street Music Festival. Down on Mud Island (which is actually a large peninsula surrounded by the Mississippi and Wolf rivers) is Mud Island Park, a hot spot for concerts and family activities. Here, you’ll also find Harbor Town, a new urbanist residential community that is unlike anything else in Memphis. Finally, on the north end of downtown, there’s the Cannon Center for the Performing Arts. The Memphis Symphony Orchestra performs here when it’s not branching out into nontraditional venues as part of its innovative Opus One program. tic Memphis restaurants and has been the subject of redevelopment negotiations for some time. The area is set to be tranformed into a theater district that will include current anchors Playhouse on the Square (the city’s most prominent venue for live theater) and Studio on the Square (a boutique movie theater), plus the smaller theaters Circuit Playhouse and TheatreWorks. The African-American theater company Hattiloo Theatre plans to build a new home in the area, where it will join new restaurant and retail development and outdoor arts spaces. Down the road is the pedestrian-friendly Cooper-Young district, one of the best places in the city to have dinner and walk around. Full of locally owned shops and restaurants, it’s where you’ll find Goner Records (named by Rolling Stone magazine as one of the best independent record stores in the country) and also many interesting restaurants both casual (Soul Fish Cafe, Young Avenue Deli) and upscale (Tsunami, Sweet Grass). Midtown is also the nexus of the city’s most vibrant live music scene outside of Beale Street. Some of the best local and touring bands can be found performing at The Hi-Tone Cafe and at Minglewood Hall. For an authentic juke joint experience, head to Wild Bill’s on Midtown’s northern edge. East Memphis Student bars and clubs line the “Highland Strip” adjacent to the University of Memphis campus in East Memphis, but the area surrounding campus also has several family-oriented attractions, including the city’s Central Library, Children’s Museum of Memphis and the Pink Palace. The Cannon Center for the Performing Arts Midtown Overton Park is the jewel of Midtown, an older, arboreal section of the city. The 300-plus-acre expanse has three anchor attractions: Brooks Museum of Art (Tennessee’s largest and oldest fine arts museum), the recently refurbished Levitt Shell (the site of Elvis Presley’s first concert and today the venue for a year-round concert series) and the Memphis Zoo. The zoo, one of only four in the United States with giant panda bears, is easily navigated and has undergone extensive renovations in recent years. Overton Square, three blocks south of the park, has a collection of authen- Shelby Farms Park Peabody Hotel Mud Island Park AutoZone Park Orpheum pheu um Theatre h e Sun Studio Tom Lee Park DOW D OWN WNTO OWN O WN W N DOWNTOWN National Civil Rights Museum Overton Park Beale Street FedExForum Memphis Rock ‘N’ Soul Museum MIDTOWN M Overton Square Pink Palace Museum Stax Museum of American Soul Music Graceland photos: (tigrett) MICHAEL DONAHUE / Commercial Appeal; (Music Festival) Lisa Waddell Buser / Tennessee Dept. of Tourist Development; (Map) Randall Nelson; (Following page, Buffalo) Sean Davis. SPOTLIGHT: C omi n g soo n : Pink Palace is actually three attractions in one: the Pink Palace Museum, which traces the history of the Mid-South region from the prehistoric to the present, the CTI IMAX Theater and the Sharpe Planetarium. The Pink Palace mansion itself dates to the 1920s when it was built from pink marble for Clarence Saunders, the founder of the Piggly Wiggly grocery chain. A little farther east from the Pink Palace, visitors will find some of the city’s best shopping and restaurants, plus a battery of sites for nature lovers: the Memphis Botanic Garden, Lichterman Nature Center and the Dixon Gallery & Gardens. AMERICAN QUEEN Memphis welcomes a blast from the past this spring when the American Queen, the world’s largest paddlewheel steamboat, begins overnight inland trips on the Mississippi and Ohio Rivers from its new home port on Beale Street Landing. The majestic 418-foot steamboat will hit ports of call across a 13-state area. Docked since 2008, it holds 436 passengers and a crew of 160 and was given a multimillion-dollar renovation by Memphis-based Great American Steamboat Co. Passengers on the inaugral comeback voyage this April will get a taste of the pace and charm of an earlier era on Old Man River—with all the modern comforts, including gourmet regional cuisine, opulent antebellum design and a two-deck-tall Grand Saloon showplace. —C. H. Eastern Suburbs The gateway from East Memphis to the city’s eastern suburbs is Shelby Farms, the nation’s largest urban park. This 4,500-acre expanse is a destination for hiking, biking, horseback riding, fishing and for its bison range and playgrounds. The eastern suburbs are also the city’s Shelby Farms shopping 111 December 2011 deltaskymag.com hubs, highlighted by Wolfchase Galleria in Cordova, the Shops of Saddle Creek in Germantown and The Avenue at Carriage Crossing in Collierville. The cultural highlights of the eastern suburbs include the Germantown Performing Arts Centre for concerts, events and performances by the IRIS Orchestra. There’s also the Clark Opera Memphis Center (on the border between Memphis proper and Germantown), where Opera Memphis has its headquarters and stages smaller events. PROFILE: MEMPHIS The BEATGoes On By Chris Herrington The birthplace of blues and rock ‘n’ roll has always marched to its own beat. E lvis Presley may have seemed like an anomaly to many Americans when he first burst through television sets and jukeboxes in the mid-1950s. Yet the young man with the startling voice and overactive hips didn’t come from nowhere. He came from Memphis, a city that proudly calls itself “The Home of the Blues and the Birthplace of Rock ’n’ Roll.” The rock ’n’ roll revolution began, in large part, in Memphis’ tiny Sun Studio when Presley 112 December 2011 deltaskymag.com and producer Sam Phillips mixed blues, country and gospel into a new sound that would quickly sweep the world. This birth had a long gestation: The city had been preparing for this moment for at least 50 years. As de facto capital of the Mississippi Delta during the Great Migration, Memphis was where cultures clashed and creative sparks flew, bringing together black and white, rural and urban, north and south. Blues came to Beale Street photos, Previous page, Clockwise from top left: (Beale St) Tennessee Dept. of Tourist Development; (Thomas, Stax, Staple Singers, Haayes) Courtesy Stax Museum of American Soul Music; (Timberlake) DFree / Shutterstock.com; (Lewis) Michael Ochs Archives; (This page, The Hi Tone) Don Perry. Clockwise from far top left: Beale Street; Carla Thomas; Stax Museum of American Soul Music; Justin Timberlake; the Staple Singers; Isaac Hayes; Jerry Lee Lewis. and then went national via the compositions of Memphis bandleader W. C. Handy. Elvis’ rise was presaged by Memphis-connected blues titans such as Robert Johnson, Howlin’ Wolf and B. B. King. In fact, King began his career on-air at the city’s WDIA, the nation’s first African-Americanoperated radio station. Elvis was followed to Sun Studio by several regional rock ’n’ rollers who would soon become legends, including piano-pounding Jerry Lee Lewis and Johnny Cash. Sun Studio’s 1950s boom was matched by a Memphis soul explosion in the 1960s and 1970s that would make stars of Stax Records’ Otis Redding and Isaac Hayes and Hi Records’ Al Green. Memphis’ midcentury cultural eruption is captured today in the city’s network of museums and attractions, including Elvis’ Graceland, Sun Studio, the Stax Museum of American Soul Music and the Memphis Rock ’n’ Soul Museum, which attempts to pull together the different threads to tell the complete story of Memphis music. From television’s Memphis Beat to Broadway’s Tony-winning musical Memphis, the city’s music cool is still in the national spotlight and modern Memphis has turned its heritage into a living history. The city is home to the International Blues Foundation and the International Folk Alliance, both of which draw roots-schooled musicians from around the world to the city for annual events. Memphis showcases regional heroes alongside national stars at the annual Memphis in May Beale Street Music Festival and celebrates SPOTLIGHT: Al Green M u st - S ee : Graceland Every year hundreds of thousands of visitors make the pilgrimage to Graceland, Elvis Presley’s white-column mansion that sits on 14 acres of land about 10 miles from downtown Memphis. Those in search of eye-popping Americana aren’t disappointed. Graceland is 1977 suspended in amber, a study in shag carpeting, mirrors and “exotic” furnishings. Novelties almost certain to have been soon altered by its owner (the infamous Jungle Room) are preserved unchanged. Visitors can see Elvis’ most iconic accessories—the bejeweled jumpsuits, pink Cadillac and black-leather 1968 comeback outfit. Yet if Graceland’s moment-in-time quality may at first glance seem like classic kitsch, first-time visitors are likely to be surprised by the warmth they encounter. Graceland is smaller and homier than many expect, and encounters with home movies of Elvis driving his daughter around the grounds in a golf cart or a fresh-fromthe-Army Presley insisting he will never leave his Memphis home serve as reminders of the real lives that were lived here. So does the Meditation Garden, where Elvis is laid to rest and where every August thousands of visitors pay their respects at a candlelight vigil. —C. H. its own musical melting pot at the Memphis Music & Heritage Festival. Justin Timberlake, from the Memphis suburb of Millington, is the city’s most celebrated contemporary music export, but the city’s modern music scene has been making grassroots waves in garage-rock, hip-hop, blues, gospel and alt-country. It continues to draw national and international acts to its battery of first-class recording studios, most notably Midtown’s Ardent Studios. No wonder. Memphis is a city where a funky beat and a soulful groove are considered defining civic attributes. From the all-local soundtrack visitors hear at Memphis International Airport to the work of active support organizations such as the Memphis Music Foundation and the Stax Music Academy, homegrown sounds are nurtured and celebrated. I came to Memphis in 1970. I’ve grown to love its diversity, not just in its musical roots but its culture and its people. It’s a place where everyone has their own unique interests. What makes Memphis truly special is how all of that comes together to become a community unlike any place else. — Al Green, legendary gospel and soul music singer and nine-time Grammy winner The Hi-Tone Cafe, a Midtown hot spot for live music. deltaskymag.com December 2011 113 PROFILE: MEMPHIS BREAKFAST Trolley Stop Market 704 Madison Ave. Taste Makers What to order: Locally sourced breakfast plate with two eggs, bacon or sausage and house-made whole-wheat bread; veggie supreme omelet and cheesy grits; Jillbilly pimento cheese sandwich with a side of fresh fruit; any one of four 16-inch breakfast pizzas. (trolleystopmarket.com) LUNCH Three Angels Diner From far left: Chef Wally Joe of Acre; Acre’s tomato tartare; Charlie Vergos’ Rendezvous. 2617 Broad Ave. What to order: Adult grilled cheese made with Gouda, goat and cheddar; griddle-steamed burger served with house-made condiments and a deviled egg; daily chalkboard specials that include vegan dishes and seasonal veggie plates. (threeangelsdiner.com) Memphis chefs are putting a delicious new spin on Southern cooking. DINNER By Pamela Denney H ot d ish : newman farm pork Farmers Mark and Rita Newman have provided heritage Berkshire pork to renowned chefs from California to New York since 1998, and they’ve eaten with plenty of chefs, too. Simply put, they know their food. It carries extra weight then when Mark declares that “Memphis is one of the fastest-growing foodie cities in America. The young chefs are doing some fantastic and crazy things.” In the city where the pulled-pork sandwich is sacrosanct, the Newmans’ heritage pigs, responsibly raised in the southern Ozarks, are invigorating menus with bold new flavors thanks to the pork’s higher fat content. At The Grove Grill, a longtime East Memphis favorite, chef Joshua Perkins has started Italian specials, Sundays through Tuesday nights, that include Newman Farm pork belly carbonara. Lunch at Mac Edwards’ farm-to-table restaurant The Elegant Farmer near the University of Memphis campus features a boneless leg cooked all night and served with cornbread pudding. For The Grove Grill dinner, it’s Newman pork chops, brined and oven roasted and plated with mushroom, pepper and sweet potato hash. Maybe the most satisfying combination is the pork tacos at Las Tortugas, a family owned restaurant in a suburban strip mall in Germantown. The 20-minute drive from downtown is well worth it to order this: four soft, homemade corn tortillas filled with plump chopped pork so good you won’t want to share it. —P. D. 114 December 2011 deltaskymag.com 80 Monroe Ave. Collierville, barbecue pizza at Coletta’s in Midtown and the Elvis kitsch and ribs of Marlowe’s Restaurant, a few blocks from the home of the King. While Elvis and ribs are still cultural and culinary bookends, the Memphis dining scene has evolved, a transition that is mirrored in the city’s growth from a regional river town to an international hub for transportation and tourism. Tapping into their own intuitive feel for the full-flavored food of the South, a handful of young chefs have updated the popular palate by using local providers and seasonal produce, jumpstarting Southern favorites such as duck, grits and greens with sass and sophistication. They’re tossing in international flavors as well, a nod to the city’s growing diversity. At Andrew Michael Italian Kitchen in East Memphis, boyhood friends Andy Ticer and Michael Hudman serve a family favorite called Maw Maw’s ravioli, but they shape the rest of their menu with sous vide cooking and the fresh food focus of Italy. The result? Unique handmade pastas (corn tortellini stuffed with chanterelles and duck confit) and responsibly raised lamb with saffron risotto, peas, artichoke and fennel. If you’re visiting after the holidays, check out the blue house across the street, where the duo plans to open a lunch-to-late-night pizzeria called Hog & Hominy, a tribute to the chefs’ unabashed love for pork and a nod to the 1830s nickname for their home state of Tennessee. A few miles away, nationally acclaimed chefs Wally Joe and Andrew Adams have pulled together remarkable kitchen talent following a meticulous two-year renovation of a midcentury home now called Acre. Look for the restaurant’s bright yellow door, a charming invitation to food What to order: BLFGT salad layered with crispy Newman bacon, baby greens, Tennessee cheddar and fried green tomatoes; sweet onion tart with Delta pecan pesto; pepper-crusted salmon with corn étouffée and a scoop of tomato jam; BBB greens, an inventive spin on a Southern classic cooked with brown sugar and several bottles of Budweiser beer. (feliciasuzanne.com) photo: (Rendezvous) Justin Fox Burks. M emphis will always be the home of great barbecue. Hundreds of cooking teams converge on the banks of the Mississippi River every spring to decide the best barbecue in the world, and established Memphis restaurants have long tempted visitors with mind-blowing barbecue prepared in myriad ways. There’s the city’s trademark dry ribs at Charlie Vergos’ Rendezvous near the historic Peabody Hotel, wet ribs at Corky’s in East Memphis, Cordova and Felicia Suzanne’s Chef Felicia Willett that Joe describes as modern Americana, a melting pot of influences much like his own upbringing in Cleveland, Mississippi. With world flavors and local fare, they turn casual fine dining into a surprise vacation of flavor and fun. Snake River sturgeon is grilled and plated with fingerling potatoes and duck confit. For chicken Galantine, quinoa and mushrooms join crawfish ragu. The seasonal focus extends to the bar menu (truffle potato chips with malted bacon!) and to hand-mixed cocktails such as the gumbo martini, a mix of Tanqueray, pickled okra brine and a dash of white pepper. In the heart of Cooper-Young, Sweet Grass brings the low-country cuisine of South Carolina to the neighborhood’s mix of restaurants, galleries and 1930s bungalows. The bistro’s chef, Ryan Trimm, was nominated by Food & Wine as the people’s best new chef. With seafood, pork, game and local produce purchased from a weekend farmers market located a block away, Sweet Grass draws an eclectic mix of hipsters and professionals who appreciate Trimm’s interpretations of traditional favorites, including Frogmore stew (replaced this winter with an oyster stew) and shrimp and grits served with scallops, housemade sausage and country ham. 115 December 2011 deltaskymag.com deltaskymag.com December 2011 115 photos: (trolley Stop, 3 Angels) Justin Fox Burks. 3 TO TRY: PROFILE: MEMPHIS University of Memphis (left); Science class at Christian Brothers University (right). photo: (Rhodes Libraray) Jason Jones. Rust Hall at the Memphis College of Art (inset); Rhodes College library (right); MCA student (below). Gain Brain “Memphis is the city of the blues, but at MCA we talk about blue from a pigment perspective.” — Ron Jones, president of Memphis College of Art and other physiological data. Students in turn benefit from the university’s relationships with successful businesses in the region. “A graduate of U of M comes with his or her briefcase packed,” says University of Memphis president Shirley Raines. “What that means is that the majority of our students have internships, interact with professionals in their fields and are given challenging opportunities both in class and out in the community. We take advantage of everything that’s available in Memphis, and that effort shows in our students’ successes.” In turn, students give right back to the region as they fill positions in area businesses, particularly in health services and bioscience. Thirty percent of all graduates from Memphis colleges graduate with bioscience-related degrees from places such as Baptist Memorial College of Health Sciences, the Southern College of Optometry (one of the largest and most clinically advanced optometry schools in the nation) and the University of Tennessee Health Science Center. UTHSC’s Memphis campus offers bachelor’s, master’s and doctorate degrees through six colleges, including its College of Nursing (consistently recognized by U.S. News & World Report as one of America’s best graduate schools), College of Pharmacy (where more than 96 percent of its graduates pass the national boards on their first try) and College of Dentistry (home to the Dental Simulation Center, the world’s largest and most advanced preclinical lab of its kind). In the last century, UTHSC educated more than 49,000 health care professionals. Nearly half of Tennessee’s medical doctors, 75 percent of its dentists and 40 percent of its pharmacists are UTHSC-trained. “No one comes close to the number of graduates we have each year,” says UTHSC chancellor Steve J. Schwab. “We are never satisfied with where we are, and we always expect to be better tomorrow than we are today. To achieve that, we look for people who continuously help us move forward. Memphis makes finding those type of candidates much easier to do.” Memphis higher education institutions are grooming the region’s work force. By Myatt Murphy M emphis colleges and universities have no trouble persuading the world’s best students to study here, then stay for the career opportunities. The region’s diverse collection of higher education providers includes LeMoyne-Owen College (one of the nation’s oldest historically black colleges), Christian Brothers University (whose graduates have a medical school acceptance rate 33 points higher than the national average) and Rhodes College, a four-year residential liberal arts institution founded in 1848. For the second year in a row, Rhodes College was named by Newsweek magazine as America’s most service-oriented school. Its 100-acre wooded campus located in Midtown Memphis has made The Princeton Review’s ranking of most beautiful campuses, but the college has a lot more to offer than eye-pleasing amenities. “Our 9-to-1 student-to-faculty ratio provides the very best a liberal arts college has to offer, but it’s also the partnerships we have here in Memphis that provide one-of-a-kind learning 121 December 2011 deltaskymag.com opportunities that are unmatched,” says Rhodes College president William Troutt. Another area leader is the Memphis College of Art, the only independent, regionally and nationally accredited art college in the South to offer a master’s degree. It, too, has benefited from Memphis’ unique history. “This city’s rich and diverse history, particularly in music, has created an appreciation for—and commitment to—the arts and the economic power of the arts that’s unheard of in most cities around the nation,” says Memphis College of Art president Ron Jones. At the University of Memphis, a doctorategranting metropolitan research university, 23,000 students seek undergraduate, graduate and professional degrees through a network of 10 colleges and schools, including the nationally ranked Cecil C. Humphreys School of Law and the Fogelman College of Business and Economics. U of M faculty are also creating tomorrow’s technology, including a device called “AutoSense,” the first inconspicuous sensor that retrieves the wearer’s respiration patterns, blood-alcohol levels deltaskymag.com December 2011 122 PROFILE: MEMPHIS Baptist Memorial Health Center First-class health care keeps Memphis—and the world—healthy. By Myatt Murphy Healthy Pride the American College of Surgeons. Le Bonheur’s most impressive quality though may be how it listens to its Mid-South community and is truly committed to serving its patients. “We don’t have set visiting hours and family is allowed to spend the night with their loved ones. We even invite family to sit on board subcommittees to offer advice on making improvements to the system,” Shorb says. “Our culture is all about patient- and family-centered care, which means partnering with parents, patients and their families to provide the best possible care for their loved ones.” Memphis is perhaps best known as the home of the internationally recognized St. Jude Children’s Research Hospital. Founded by the late entertainer Danny Thomas, St. Jude is one of the world’s top institutions specializing in the research and treatment of deadly childhood diseases, particularly cancer. It has pioneered research, treatments and cures that have helped raise the overall childhood cancer survival rate from 20 percent to 80 percent since 1962. St. Jude’s latest life-saving venture is the Pediatric Cancer Genome Project, the world’s largest attempt at sequencing complete genomes of pediatric cancer cells. “We’re now learning things such as why white blood cells become leukemia cells and why a brain cell becomes a brain tumor,” says St. Jude director and CEO Dr. William E. Evans. “It’s information that’s allowing us to turn mutating genes into targets—targets that will help us find new drugs to inhibit these abnormal genes and more selectively treat a child’s cancer.” Once completed, all 100 trillion pieces of data from St. Jude’s Genome Project will be placed in the public domain for others to analyze—something that St. Jude does with all of its research efforts. “We view our job as handling what isn’t possible for others, then sharing our discoveries with scientific and medical communities around the world,” Evans says. “That allows us to touch the lives of thousands of children who will never come to Memphis. It’s just part of the culture here—a culture rich in collaboration, compassion and innovation.” St. Jude Children’s Research Hospital st . j u d e : 123 December 2011 deltaskymag.com Culture of Giving St. Jude Children’s Research Hospital is the only pediatric cancer research center that covers the costs of treatments not paid for by insurance. It also pays for transportation, lodging and meals for patients and a parent or guardian. This generosity costs the institution $1.7 million a day and is paid for through public contributions and the money raised by ALSAC, St. Jude’s fundraising organization. In the last fiscal year, ALSAC raised $735 million through 34,000-plus activities and events with the help of 1 million-plus volunteers. “We’re the nation’s 15th-largest charity and the second-largest health care charity in the United States,” says ALSAC CEO Richard Shadyac Jr. The only larger health care charity is the American Cancer Society. “The most touching experience is watching a former St. Jude patient become a parent,” Shadyac says. “We get to celebrate a new life made possible by the treatment they were able to receive due to the continual efforts and kindness of millions.” Clockwise from far left: Researchers Dr. Richard Gilbertson and Dr. Paul Gibson; Dr. Alberto Broniscer and a patient; St. Jude Memphis Marathon; Chili’s Care Center; Danny Thomas statue. deltaskymag.com December 2011 124 photos: (Doctors) Peter Barta / St. Jude Children’s Research Hospital; (Statue, Care Center, Race) Seth Dixon / St. Jude Children’s Research Hospital. and area residents consistently name our hospitals the best in Memphis,” says Stephen C. Reynolds, president and CEO of the Baptist Memorial Health Care Corporation. “But we’ve never been in this for awards. We’re in this to make care better for the patients we serve.” Methodist Le Bonheur also plays a vital role in giving Memphis its medical edge. Founded in 1918, Methodist operates seven hospitals that serve the region, including Methodist University Hospital, which is nationally recognized for its Transplant Institute (it’s where Steve Jobs received his liver transplant in 2009). “We have one of the top 12 transplant programs, as well as the highest liver transplant one-year graft survival rate in the nation,” says Gary Shorb, president and CEO of Methodist Healthcare. Le Bonheur Children’s Medical Center, the system’s freestanding children’s hospital, was named to U.S. News and World Report’s best children’s hospitals list in four specialties and is designated a national level 1 trauma center by photo: Peter Barta / St. Jude Children’s Research Hospital. M emphis is rightly admired for its music, but it’s equally applauded for its medicine. The University of Tennessee Health Science Center educates many of the nation’s health care professionals, and the city is home to a network of lifesaving biomedical companies. Memphis residents also receive great health care thanks to two not-for-profit health care systems: Baptist Memorial and Methodist Le Bonheur. Baptist operates 14 hospitals throughout Tennessee, Mississippi and Arkansas. It offers a full spectrum of care through more than 4,000 affiliated physicians and its flagship hospital is Baptist Memorial Hospital, the largest hospital in Memphis. Consistently ranked in the top 5 percent for cardiac surgery (and in the top 10 percent in several additional services), Baptist Memorial over the last four years has earned HealthGrades’ Distinguished Hospital Award for Clinical Excellence. “We are recognized for our heart, orthopedic and neurosciences care, among other specialties,