Image MASSter 4008i User`s Guide
Transcription
Image MASSter 4008i User`s Guide
Image MASSter 4008i User’s Guide Intelligent Computer Solutions Intelligent Computer Solutions 9350 Eton Avenue Chatsworth, CA 91311 DOC-0126-000A August 2002 Printed in the USA Sales/Technical Support Phone: 1-818-998-5805 Fax: 1-818-998-3190 E-Mail: sales@ics-iq.com E-Mail: techsupport@ics-iq.com Home Page: http://www.ics-iq.com ® Copyright© 2002, Intelligent Computer Solutions. All rights reserved. The Image MASSter and associated software are copyrighted and registered in accordance with the laws and regulations of the State of ® ® California and the United States of America. IBM and OS/2 are registered trademarks of the Interna® ® ® ® tional Business Machines Corporation. DOS , Windows , Windows NT , and Windows 95/98/2000 ® ® Windows ME , Windows XP , are registered trademarks of the Microsoft Corporation. All other brand and product names are trademarks of their respective owners. Contents Contents CONTENTS .......................................................................... 5 CHAPTER 1: INTRODUCTION ........................................... 9 Overview..........................................................................................11 Features...........................................................................................11 About this User Guide ....................................................................12 Typical Conventions Used ......................................................................................................... 12 CHAPTER 2: QUICK START............................................. 13 Quick Start Setup............................................................................15 CHAPTER 3: INSTALLATION ........................................... 17 Setup................................................................................................19 System Specifications....................................................................20 Hardware Description.....................................................................21 Hardware Accessories ...................................................................22 Software Add-on Options...............................................................22 CHAPTER 4: OPERATION................................................ 23 User Interface ..................................................................................25 Screen Menus .................................................................................25 Screen Menus .................................................................................26 Set Menu.................................................................................................................................... 26 Copy Mode ..........................................................................................................................................26 Verify...................................................................................................................................................27 Remainder............................................................................................................................................28 Contents Identical Mode .................................................................................................................................... 28 Partition Scaling.................................................................................................................................. 28 HD Geometry...................................................................................................................................... 29 HD Handling....................................................................................................................................... 30 Options................................................................................................................................................ 32 Logging ............................................................................................................................................... 32 Settings................................................................................................................................................ 33 Diagnostics.......................................................................................................................................... 34 Tools ................................................................................................................................................... 34 Info Menu ................................................................................................................................... 35 About IM4008i.................................................................................................................................... 35 Adjusting Contrast .............................................................................................................................. 35 Technical Support ............................................................................................................................... 35 Drive Information ............................................................................................................................... 35 Upgrade Software ............................................................................................................................... 35 Run Menu .................................................................................................................................. 36 CHAPTER 5: OPERATIONAL PROCEDURES ................ 37 Preparing to Copy ...........................................................................39 Prepare Master Drive................................................................................................................. 39 Optimize Transfer Speed........................................................................................................... 39 Duplicating Standard Partitioned Drives ......................................39 Duplicating Non-Standard Partitioned Drives ..............................41 Duplicating Using Block Map Copy Mode ....................................42 Creating a MultiMASSter Drive ......................................................43 Copying from a MultiMASSter Drive .............................................44 Viewing and Saving Operational Log Information .......................46 Sanitizing Drives Using Wipe Out DoD .........................................47 Sanitizing Drives Using Wipe Out Fast .........................................48 Enabling Software Add-on Options...............................................49 Upgrading Software Using the PCMCIA Flash Card ....................50 Upgrading Software Using the RJ-45 Port....................................51 Adjusting Contrast..........................................................................52 CHAPTER 6: PRODUCT INFORMATION ........................ 53 Contents Warranty ..........................................................................................53 Limitation of Liability............................ Error! Bookmark not defined. Technical Support...........................................................................55 GLOSSARY ........................................................................ 57 IQCOPY ..................................................................................................................................... 57 % of Disk.................................................................................................................................... 57 Ultra DMA (UDMA) .................................................................................................................... 57 DCO (Device Configuration Overlay) ........................................................................................ 58 HPA (Host Protected Area)........................................................................................................ 58 Hidden FAT32 Partition ............................................................................................................. 58 Hidden NTFS Partition............................................................................................................... 58 Wipe OUT DoD.......................................................................................................................... 58 Chapter 1 - Introduction Chapter 1: Introduction 9 Chapter 1 - Introduction Overview The Image MASSter IM4008i is a fast and effective solution for mass software duplication especially required by IT managers and production technicians. This compact unit is a high-speed software duplication tool designed for copying a full software suite from a master hard drive to up to eight target drives simultaneously. The Image MASSter IM4008i copies and verifies data between IDE, EIDE and Ultra-DMA IDE hard drives. The unit supports ATA-6 features including DCO1, HPA2, and 48-bit Addressing. Transfer rates on the IM4008i can exceed 1.8 GB per minute. The unit supports PIO mode and Ultra DMA mode transfer speeds. The IM4008i allows copying to different size and model drives. The IM4008i automatically partitions and formats the target drives. Note: Transfer rates are dependent on the model of drive used. Features ICS developed the IM4008i with these capabilities: Easy-to-use, portable stand-alone system Transfer rates can exceed 1.8 GB per minute Copies from master hard drive to up to eight target hard drives simultaneously Transfers data between IDE, EIDE and Ultra-DMA IDE hard drives Supports ANSI ATA-6 features. Copies software loads based on any operating system such as DOS® , Windows® , Windows 95/98/2000® , Windows NT®, Windows ME®, Windows XP®, OS/2®, Macintosh® , UNIX® , Novell® , and any file system such as FAT32 and NTFS Offers a simple user interface through use of a front panel LCD screen, and button-press controls Provides flexible copy modes such as “% of Disk” to copy all system file types Verifies data transfer with no speed reduction when running in Ultra DMA mode. Provides detailed drive information Provides a high-speed drive “sanitizing” solution, clearing drives of all data. Speeds can exceed 2.6GB per minute Supports partition scaling Supports duplication of PCMCIA-ATA devices using an optional adapter Supports duplication of Notebook 2.5 in. small factor drives using optional adapters Supports duplication of SATA drives using optional adapters or panels. Supports software Add-on Options to extend basic operating capabilities Provides easy software upgrade via serial or PCMCIA interface Provides easy firmware upgradeability Provides automatic real-time CRC-16 error detection and correction.3 1 When optional DCO support is installed When optional HPA support is installed 3 When running in Ultra DMA mode, manual data verification if running in PIO mode 2 11 Chapter 1 - Introduction About this User Guide The User Guide for the IM4008i will be updated as needed to reflect hardware and software modifications. Therefore, descriptions of features may be subject to change. Typical Conventions Used Convention Meaning Bold In procedures, bold typeface indicates a screen menu item or function such as a setting or control button. Italic Indicates the name of an IM4008i feature, system, mode, or other important reference. Note Identifies additional important information regarding a topic or task. Indicates a warning or caution 12 Chapter 2 - Quick Start Chapter 2: Quick Start 13 Chapter 2 - Quick Start Quick Start Setup Refer to Unpacking procedures in this manual. 1. Place the Image MASSter IM4008i on a level surface. 2. Attach the AC power cord to the back of the IM4008i unit and to an electrical outlet. The voltage may be either 110v or 220v. The unit will automatically switch to use either voltage. It is suggested that you use a power surge protector. 3. Secure the Drive Tray on top of the unit by aligning its pins to the corresponding mating holes on top of the unit and snapping it in place. Do not try to force the pins all the way into the holes. Note: When the Drive Tray is in position it will sit approximately ¼” off the top of the unit. 4. Attach the nine data connectors to the IM4008i unit. 5. Attach the nine HDD power cables to the unit. 6. Place the master hard disk drive in drive bay location 1, which is located just above the ICS logo. Note: It is recommended to orient each drive so that its controller board is facing left when placed in its drive bay. 7. Place one to eight target drives in drive bays. 8. Connect each drive slot’s data and power cable to the corresponding drive in the bay. Note: Verify that data cable’s pin one is oriented so that it is aligned next to the drive’s power connector. This will require a slight twist of the data cable. 9. Power ON the unit. 10. Verify settings. 11. Select Run from the Run screen to begin the duplication process. Refer to the Operational Procedures chapter of this manual for running specific copy modes. 15 Chapter 3 - Installation Chapter 3: Installation 17 Chapter 3 - Installation Setup 1. Carefully remove the IM4008i (Figure 1) from its shipping box. 2. Use the supplied parts list (Table 1) to complete an inventory check. 3. Verify that warranty and appropriate software options certificates are included. Figure 1. Image MASSter 4008i with Drive Tray Installed Table 1. Quick-Reference Parts List Part Quantity IM4008i Console 1 Drive Tray (removable) 1 AC Power Cord 1 Data Cables (ULTRA DMA-66) 9 Power Cables 9 RJ-45 to 9-pin Serial Adapter 1 RJ-45 Cable 1 Compact Flash Card 1 User Guide for IM4008i 1 Certificates for Add-on Options (If Purchased) Warranty Documents 19 Chapter 3 - Installation 4. Follow the outlined steps in Chapter 2: Quick Start Hardware Setup. 5. Verify that the drives are mounted on the IM4008i as shown in Figure 2. Target Drive Bays Master Drive Bay Front Panel LCD Display LED Status Lights Control and Directional Buttons Figure 2. Image MASSter 4008i with Drives Installed System Specifications Supply Voltage Power Consumption Operating Temperature Relative Humidity Net Weight Overall Dimensions 20 100 - 240V / 50 - 60 Hz Universal Auto switching input voltage 200W 5 degrees - 55 degrees C 20% - 60% non-condensing 9.05 lbs 13.3” x 12.1” x 4.4” Chapter 3 - Installation Hardware Description Figure 3 Front Panel LED Status Lights for 8 Target Drives Figure 4 Back Panel AC Adapter Power Socket and Power Switch Control and Directional Buttons Figure 5 Side Panel Figure 6 Top Panel PCMCIA Port and RJ-45 Access Port Hard Disk Drive Power (9) and Data Connectors (9) Table 2. Components and Functions (Refer to Figures 2 through 6) Side Panel IM4008i Access Port (Fig. 5) PCMCIA Port (Fig 5) Top Panel Power, Data Connectors (Fig. 6) Back Panel AC Power Socket (Fig. 4) Power Switch (Fig 4) Front Panel Control Buttons (Fig. 3) Directional Buttons (Fig. 3) Status Lights (Fig. 3) LCD Display (Fig. 2) RJ-45 connection. Use this port for IM4008i software upgrades. Connect the IM4008i to the serial port of the host machine using the RJ-45 cable and adapter provided. Use with PCMCIA Flash Card for software upgrading and saving log information. Connect the HDD power and data cables to these connectors. Connect AC power cord (provided) to this socket to power the unit. Press down to turn IM4008i ON. Use these buttons to step through screen menus and make selections. Use these buttons to move the cursor up, down, left, right. LEDs on front panel for each Target Drive will blink green to indicate process is proceeding normally. Red light indicates failed operation. Provides graphical user interface using Backlit LCD Display (240 x 64 pixels). 21 Chapter 3 - Installation Hardware Accessories Notebook Drive Adapters: Enables the IM4008i to support a variety of notebook models via direct connection of the proprietary notebook drive interface to the IM4008i IDE interface. Adapters are available to support a variety of notebook models including: ThinkPad 701/755/760, Compaq LTE/Armada, NEC, Dell, Toshiba Tecra. The ICS standard 2.5 in. adapter supports all notebook HDDs removed from their proprietary enclosures. PCMCIA-ATA Adapter: Provides support for duplicating PCMCIA-ATA-type devices. SATA adapters and panel: Provides support for duplicating SATA drives. SATA and IDE drives can be mixed when using individual adapters or the entire unit can be converted for SATA drives when using the 9 channel adapter. Software Add-on Options Add-on options provide enhanced operational features not available in the basic software. The following Add-on options are offered for the IM4008i. Refer to the Add-on Options Certificate for the Authorization Code required to enable an option. Instructions for enabling options are in the Operational Procedures chapter of this manual. Note: Some add-on options may be pending release. MultiMASSter The MultiMASSter option provides the user with the ability to store multiple “software loads” on a single drive. The user can then select and copy individual “software loads” from the MultiMASSter drive to one to eight target drives. DCO The Image MASSter 4008i unit supports copying DCO4 configured source drives when the DCO option is installed. If DCO is detected on the source drive, the copy operation will configure the target HDD with similar DCO settings. HPA The Image MASSter 4008i unit supports copying HPA5 configured source drives when the HPA option is installed. If an HPA area exists on a source drive, the copy operation will configure the target HDD with a similar HPA area. 4 5 Device Configuration Overlay Option. See Glossary for definition. Host Protected Area. See Glossary for definition. 22 Chapter 4 - Operation Chapter 4: Operation 23 Chapter 4 - Operation User Interface The IM4008i provides a graphical screen menu display and easy-to-use button interface, which the user can use to step through functions for operating the unit. Refer to the Operation chapter for descriptions of functions and for detailed Front Panel usage. The front panel contains four Directional Buttons - identified by the arrows ⇐ ⇑ ⇒ ⇓ . These buttons move the cursor up, down, right and left. There are three Control Buttons, each identified in the Main Menu screen: Run, Set, Info. These buttons are not always identified with the same label on every screen as different functions are assigned at various menu levels. When a screen shows an item followed by three dots or an arrow for example, it indicates that sub-menu choices exist. Use the right arrow button or press Select to scroll to the sub-menu choices. An example follows showing the HD Geometry Set menu item. 25 Chapter 4 - Operation Screen Menus Functional descriptions of screen menu items are discussed in the following section. Set Menu The Set Menu provides user-defined settings to configure the unit for customized operation. A context-sensitive help feature is available which when selected will describe the particular function in more detail. All settings are saved when selected. The following is a generic procedure to access the Set Menu screens and select Set Menu items: The method for using the screen menus will be the same for all settings. Following is a generic procedure to access the screens and select menu items: 1. Select Set from Main Menu by pressing the middle Control Button. 2. Scroll to and highlight the desired function (menu item) by using the Directional Buttons. 3. To display submenus use the right Directional Button or press the Select Button. 4. Press the Select Button to choose the highlighted item 5. Press Run to access the Run Menu screen. Note: Refer to Operational Procedures chapter for detailed instructions on using the menus. More detailed explanations of the Copy Modes are available in the Glossary. The following SET MENU settings are available: Copy Mode Verify Remainder Identical Mode Partition Scaling HD Geometry HD Handling Options Logging Settings Diagnostics Tools Copy Mode IQCOPY Provides an “intelligent” method of copying and scaling. Only allocated files are copied. Supports FAT16, FAT32 (Hidden or Non-Hidden) and NTFS-(Hidden or Non-Hidden) type partitions. This copy mode is the preferred method of copy when copying between different size drives. See Appendices for detailed description of IQCOPY. % of Disk The % of Disk copy mode provides a sector-by-sector method of copying data. Allocated and unallocated sectors are copied. It supports copying of all file systems. This copy mode is recommended when IQCOPY cannot be used due to the file system in use and 26 Chapter 4 - Operation when copying between same size drives. See Glossary for detailed description of IQCOPY. WipeOut The WipeOut copy mode provides two functions to erase all data from target drives. WipeOut Fast will clean drives in one pass using a user-defined pattern value. WipeOut DoD will “sanitize” drives using the Department of Defense standard. This entails a total of 7 passes using the DoD standard pattern values. Block Map Provides the user with the ability to select up to 10 ranges of sectors to be copied from the master drive to the target drive(s). The copy method implements a sector-by-sector copy method. MultiMASSter The MultiMASSter copy mode provides the user with the capability of selecting and copying from a list of software loads created on a MultiMASSter drive using the MultiMASSter Creator function. The MultiMASSter function is accessible only when the MutiMASSter option is enabled. MM Creator The MultiMASSter Creator copy mode provides the user with the capability of creating multiple software loads on a single “MultiMASSter” drive. The MultiMASSter Creator function is accessible only when the MutiMASSter option is enabled. Verify Checks data integrity during the transfer process. None Verification will not be performed. Full Verifies each byte during the copy process by reading back and comparing. Note: In PIO mode of operation the data transfer rate will be reduced when Verify is enabled. The transfer rate will not be reduced if the unit selects UDMA mode of operation. Partial This setting can be adjusted between 1% and 100%. Only the percentage entered is read-back and verified. This is a fast way to ensure that the data path is valid and the unit is functioning properly. Only Runs a read-back-verify cycle only, comparing data between the master and target drives. This is useful if those targets have been previously copied using the % of Disk copy method. It is not to be used with targets that have been copied using IQCopy. 27 Chapter 4 - Operation Remainder This setting when enabled provides a quick method to check remaining area of target drives for surface defects after IQCOPY completes the data transfer. Quick read operations are performed on the remaining sectors of the target drives. Identical Mode This setting when enabled instructs IQCOPY to transfer an image of the master drive’s partition and boot sector information to the target drive without the need of updating this information once transferred. This results in a more efficient data transfer operation. Enabling this setting is recommended only when copying to drives with the same capacity. Partition Scaling This menu item provides both an auto and manual method of determining the proper partition scaling method to be used to configure the target drives. When selected the user can select to enable or disable “Auto Scale”. When enabled, IQCOPY will analyze the master drive and scales target partitions in proportion to those on the master drive. When disabled, the following submenu items will be displayed for manual selection. Scale First Partition When enabled, first partition will be scaled. Other scaling settings will not affect this partition. When disabled, first partition will not be scaled. Scale FAT16 When enabled, all FAT16-type partitions will be scaled. Additional FAT16-type partitions will be created to utilize free drive space. When disabled, all FAT16-type partitions will not be scaled and no additional FAT16 partitions will be created to utilize free drive space. Scale FAT32 When enabled, all FAT32-type partitions will be scaled. When disabled, all FAT32-type partitions will not be scaled. Scale NTFS When enabled, all NTFS type partitions will be scaled. When disabled, all NTFS-type partitions will not be scaled. Hidden FAT32 When enabled, all Hidden FAT32 type partitions will be scaled. When disabled, all Hidden FAT32 type partitions will not be scaled. Hidden NTFS When enabled, all Hidden NTFS type partitions will be scaled. When disabled, all Hidden NTFS type partitions will not be scaled. 28 Chapter 4 - Operation HD Geometry This menu item provides both an auto and manual method of determining a number of drive geometry related parameters to be used to configure the target drives. When selected, user can select to enable or disable “Auto Geometry”. When enabled, IQCOPY will analyze the master drive to determine the proper parameters to use. When disabled, the submenu items below will be displayed for manual selection. CHS Translation (Cylinder Head Sector) Selects the translation method used by the copy process. The available translation methods are as follows. LBA Translates physical number of heads to 255. This is the most common translation method used by most PC BIOS. Leave as default unless target drive fails to boot. LARGE Translates physical number of heads to 128 or 240. Use this translation method if the target drive fails to boot using the LBA translation method. This translation method is commonly used by Compaq PCs. Compaq Old Uses similar translation as LARGE with slight variation. This setting will automatically be used if master drive is detected as using the same translation method and if Compaq configured drive is detected. Compaq New Uses similar translation as LBA with slight variation. This setting will automatically be used if master drive is detected as using the same translation method and if Compaq configured drive is detected. Sub #cyl The "Sub #cyl" switch adds flexibility for last cylinder usage. The CHS Translation method used by the PC BIOS may or may not make use of the last cylinder of a drive. Last cylinder usage is also dependent upon whether the BIOS supports "Extended Interrupt 13 Service (x13)", which is required for large drive support. This may result in a 1 to 2 cylinder mismatch between formatted capacity and total drive capacity as seen by FDISK. The following “Sub #cyl" options are available: -0 will format using last drive cylinder. -1 will format using 1 drive cylinder less. -2 will format using 2 drive cylinders less. AUTO is the recommended default setting. 29 Chapter 4 - Operation HD Geometry - Remaining Sectors The Remaining Sectors switch adds IQCOPY flexibility when determining total sectors used by target drive. When identifying a drive, two different values (CHS and LBA) indicating total sectors can be returned by the drive. The CHS value rounds off the total cylinders, which could result in a target drive formatted with less sectors than what the drive physically has. Normally a BIOS will use this value to determine total number of sectors. The LBA value uses the total physical number of sectors. When set to Yes, IQCOPY will use the LBA value for total sectors. HD Handling This menu item provides the user with the flexibility of selecting various hard disk drive operational-related settings. Bad Sector The Bad Sector switch adds flexibility when encountering bad sectors during the copy process. The following Bad Sector switch options are available. Prompt When Prompt is enabled, the user will be prompted when a bad sector is detected on the source drive. The user will then be given the option to abort or continue the copy process. Continue When Continue is enabled and a bad sector is detected on the source drive, the copy operation will log the bad sector and attempt to continue. Skip Block Provides improved bad sector handling by providing operator with the option to skip entire block of sectors if a bad sector exists within the block of sectors read. Enabling this feature reduces the copy time required to copy a drive containing many bad sectors in comparison to the default operation in which individual bad sectors within the block of sectors are skipped.. Abort When Abort is enabled and a bad sector is detected on the target drive the target drive with the bad sector will be turned off. The operation will continue for the remaining drives. Note: Skipping bad sectors may result in an incomplete data transfer operation. HD Cache When disabled, the HD Cache is not used during data transfer. Note: 30 Disabling HD Cache will result in slower transfer rates. Chapter 4 - Operation Clr Cache Enabled this setting to instruct the copy operation to send a “Flush Cache” command to the target drives at the end of the operation. The “Flush Cache” command instructs the drive’s controller to empty and write any of it’s data buffer contents to the drive’s media. Since drives automatically perform this operation after a data is written to the drive’s data buffer, enabling this setting is generally not required. Speed The Speed menu item provides the user with the flexibility of selecting the speed at which the operation will run under. This feature is intended to provide a method to reduce the transfer rate during operation. This could be required for cases in which some drive combinations have difficulty when running under the higher auto selected transfer rate. Note: It is not recommended to use this setting to attempt to increase the transfer rate of operation. AUTO The optimized speed will be automatically determined during operation. UDMA Allows the user to select UDMA speeds from 0 to 4 (Fastest). PIO Allows the user to select PIO speeds between 1 (Fastest) and 7. Auto Run In a production environment, running a burn-in cycle on new drives may be recommended. Enabling the Auto Run function starts a continuous cycle of the duplication process in any Copy Mode to the target drive. During Auto Run the IM4008i powers the drive on and off repeatedly, providing verification of hardware and software integrity. This function supports reliability-type testing. Benchmark This function helps to isolate malfunctioning drive(s) which cause slower than expected transfer rates. The function is enabled by selecting SET/ HD Handling/Benchmark/Single from the main menu. The Default setting will benchmark all target HDDs at once and the Single setting will benchmark each target individually. Certify "Certify Mode" power cycling function can be used to bypass a drive's "certify mode" feature. Some drive models may be in a "certify" mode state during first time usage resulting in a slower than expected transfer rate. The function is enabled by selecting SET/HD Handling/Certify/3, 5, 10, 15. Each setting corresponds to the number of power cycles the drive will perform prior to beginning the copy operation. Selecting 3 for example, will result in the drive(s) power cycling 3 times (15 seconds per power ON, and 5 seconds per power OFF). 31 Chapter 4 - Operation WriteVrfy Allows disabling “Write Verify” mode for some drive models prior to copy operation. Some drive models may have a “Write Verify” feature enabled during first time usage resulting in a slower than expected transfer rate. The function is enabled by selecting SET/HD Handling/WriteVrfy/Clear. Options See Options This function provides the user with the ability to view installed options. Add Options This function provides the user with the ability to add options. Logging Logging provides the user with the capability of displaying and storing LOG results performed by the last operation and storing DATABASE results performed by multiple operations. Three log files are stored for the last operation performed. The log files are called SETTINGS.TXT, MESSAGES.TXT and OPINFO.TXT. The SETTINGS.TXT file stores the unit’s configuration settings. The MESSAGES.TXT file stores the event log as displayed by the LCD display. The OPINFO.TXT file stores operational information. The LOG results are stored internally and can be saved to Compact Flash media. The LOG results are over written after each operation. DATABASE records are saved and appended for each operation performed. The DATABASE records are stored internally in a file called DATABASE.DAT. The file can be saved to Compact Flash media for viewing or printing purposes. LOG This menu item provides the user with a choice of saving LOG information in different levels of detail. The following levels can be selected: None Logging will be disabled when None is selected. Brief The results logged are the same as those displayed on the screen when the operation completes. Detailed Additional information is saved such as detailed drive partition information. Diagnostic Additional low-level operational detail is saved. This includes software debugtype information. DATABASE This menu item provides the user with a choice of saving DATABASE information in different levels of detail and the capability of sending the DATABASE.DAT file to Compact Flash Media. The following DATABASE functions are available .levels can be selected: 32 Chapter 4 - Operation Format Allows the user to select from three DATABASE format levels by which to store database records. Each higher level stores additional information. The levels are follows. • • • Brief Standard Detail Save DB This function, when enabled, instructs the copy operation to store database records. Database records will be stored internally in a file called DATABASE.DAT. If this function is disabled, the database records are not saved. Send To Flash This function when selected will copy the internal DATABASE.DAT file to the ICS supplied Compact Flash card. Note: The Database function may be found in the SET/OPTIONS area for some previous versions of software Settings This menu item provides the user with functions to view and manage settings. View Settings When selected, this function will provide the user with a list of currently saved settings. Manage Settings This function provides the user with the capability of saving multiple user defined settings. Up to 20 settings can be defined and saved. The following submenu functions are provided. • Save Provides the user with the function to save multiple setting configurations, each under a user-defined name. • Load Provides the user with the function to configure the unit from a list of multiple stored setting configurations. • Delete Provides the user with the function to delete previously stored setting configurations. Lock Settings Provides the user with the function to password protect the unit’s currently stored settings. The user is prompted to enter a 5-digit password code. 33 Chapter 4 - Operation Unlock Settings Provides the user with the function to clear the unit’s settings password. Once the password is cleared the settings can be modified. The user is prompted to enter the previously stored 5-digit password code. Note: If the password is forgotten, the user is required to contact ICS Technical support to obtain an override password. Factory Restore When selected the unit’s settings will be restored to factory default settings. Diagnostics The Diagnostic SET menu item provides the user with the capability of performing maintenance related tests to verify that the unit is properly functioning. The following Diagnostic menu item is available. Run Diagnostics When selected it instructs the unit to perform internal diagnostic tests. Note: The Diagnostic function is pending development. Tools The Tools SET menu item provides the user with miscellaneous support utilities. Format Flash When selected it instructs the unit to format the ICS supplied Compact Flash card. 34 Chapter 4 - Operation Info Menu The Info Menu (from Main Menu) provides user with functional features and useful information. About IM4008i This menu item when selected will display this information about the IM4008i: Unit Model Software Version Software Date and Time Firmware Version Unit Serial Number. Adjusting Contrast This menu item allows the user to adjust the contrast of the screen display. Refer to Operational Procedures chapter for adjusting the contrast. Technical Support This menu item displays information about contacting ICS Technical Support. Refer to the Technical Support section in this user guide. Drive Information This menu item displays important drive information such as: Model Capacity Serial Number. Info Provides information about the type(s) of partition(s) on the selected drive. Tools Displays drive's ID page HPA, DCO information. View ID Page: Returns drive’s ID page for reviewing. HPA Info: View HPA settings: Checks whether the drive has a HPA area. Set HPA settings: Sets a HPA area on the drive. Reset HPA settings: Clears the HPA area on the drive. DCO Info: View DCO settings: Checks whether the drive has a DCO area. Set DCO settings: Sets a DCO area on the drive. Reset DCO settings: Clears the DCO area on the drive. Upgrade Software This menu item allows the user to upgrade the unit’s software version using the PCMCIA Flash Card. Refer to Operational Procedures chapter for the Upgrade Software menu item. 35 Chapter 4 - Operation Run Menu The Run menu provides the user with the ability to begin the selected Copy Mode operation. When selected, the user is presented with the Run screen, which provides the user with real-time operational information. The message lines of the Run screen will confirm settings: in this example – Percent of Disk copy mode is selected. Select Run again from this screen to begin the copy process. During the Copy Process While the operation is being performed, the screen will display the status of the operation as it progresses. Time Left indicates how long it will take to copy the Master at the current rate of transfer. The Dial Gauge indicates the current rate of transfer - this can increase or decrease depending on the condition of the Master and Target(s). Progress Bar Indicator is a horizontal gauge that indicates the percentage of operation that has been completed. Bottom Message Line will display operational information as necessary. Stopping During Operation Press Stop to stop the duplication process during the copy operation. When Transfer is Complete The gauges, indicators and Message Line will indicate when the operation has completed. When copying is complete, the Image MASSter automatically powers-down the Master and Target Drives. Hard drives may then be disconnected from the Image MASSter 4008i console unit. The unit does not need to be turned OFF at this time. Caution: Do not remove the drives until the LED indicator above each drive has stopped blinking. After the Copy process has finished the Message Log can be reviewed by using the Directional Buttons to scroll through the Message Window. The LED Status Lights will provide a visual indication of the result of the operation. The LED will turn Green to indicate a successful operation and Red for a failed operation. Settings: The settings from the prior copy process will remain set until the user changes them and will also remain in effect if the unit is turned off. 36 Chapter 5 - Operational Procedures Chapter 5: Operational Procedures 37 Chapter 5 - Operational Procedures Preparing to Copy Prepare Master Drive Prepare master drive for duplication by verifying these conditions: Valid partitions Valid directory and FAT structure Virus-free Free of bad sectors Defragmented drive. Optimize Transfer Speed For best transfer rates, using the following are recommended: Modern drives Defect-free drives Defragmented master drive Similar-sized drives for master and target. Duplicating Standard6 Partitioned Drives It is recommended to use IQ Copy Mode for duplicating FAT or NTFS Partitioned Drives. This mode can be used when copying from and to drives of different capacities or same capacity. 1. Select Set from Main Menu by pressing the middle Control Button. 2. Scroll to and highlight Copy Mode by using the Directional Buttons. 3. Display submenu item use the right Directional Button or press the Select Button. 4. Scroll to and highlight IQ Copy. 5. Press the Select Button. 6. From the Set Menu, verify the remaining user-defined settings. The following are recommended user-defined settings: 6 Drives partitioned with File Systems FAT-16, FAT-32 or NTFS 39 Chapter 5 - Operational Procedures IQ COPY MODE SETTINGS Menu Item Copy Mode Verify Remainder Identical Mode HD Geometry Partition Scaling HD Handling – Bad Sector HD Handling – HD Cache HD Handling – Speed HD Handling – Auto Run Recommended Setting IQCOPY NONE (Optional) NO YES (When copying to drives of same capacity) NO (When copying to drives of different capacities) AUTO AUTO PROMPT ENABLE AUTO NO 7. Press Run to access the Run Menu screen. 8. Press Run again to begin the duplication operation. Note: The Status Light for each Target Drive will blink green when copy process is operating correctly. A red light indicates a failure. To stop the drive duplication at any time during the run, press Back. 9. Master and target drives will power off when copying has been completed. To copy to more target drives, remove existing drives from drive tray and install new drives. Caution: 40 Do not remove drives until status light has stopped blinking. Chapter 5 - Operational Procedures Duplicating Non-Standard7 Partitioned Drives It is recommended to use % of Disk Copy Mode for duplicating NonFAT or Non-NTFS Partitioned Drives. When using this copy mode it is also recommended to use drives of similar capacity. 1. Select Set from Main Menu by pressing the middle Control Button. 2. Scroll to and highlight Copy Mode by using the Directional Buttons. 3. To display submenu items use the right Directional Button or press the Select Button. 4. Scroll to and highlight % of Disk. 5. Display submenu item using the right Directional Button or press the Select Button. 6. Use Up and Down Directional Buttons to enter the percentage of master drive to be copied to target drive and press Select. 7. From the Set Menu, verify the remaining user-defined settings. The following are recommended user-defined settings: PERCENT OF DISK COPY MODE Menu Item Copy Mode Verify Remainder HD Handling – Bad Sector HD Handling – HD Cache HD Handling – Speed HD Handling – Auto Run Recommended Setting % of Disk NONE (Optional) NO PROMPT ENABLE AUTO NO 8. Press Run to access the Run Menu screen. 9. Press Run again to begin the duplication operation. Note: The Status Light for each Target Drive will blink green when copy process is operating correctly. A red light indicates a failure. To stop the drive duplication at any time during the run, press Back. 10. When the operation completes the message screen will be displayed. Press DONE to return to the RUN screen. 7 Drives partitioned with File Systems other than FAT-16, FAT-32 or NTFS 41 Chapter 5 - Operational Procedures 11. Master and target drives will power off when copying has been completed. To copy to more target drives, remove existing drives from drive tray and install new drives. Caution: Do not remove drives until status light has stopped blinking. Duplicating Using Block Map Copy Mode It is recommended to use Block Map Copy Mode when there is a specific need to copy only a number of known sectors (blocks) from the source drive to a target drive. When using this copy mode it is also recommended to use drives of similar capacity. 1. Select Set from Main Menu by pressing the middle Control Button. 2. Scroll to and highlight Copy Mode by using the Directional Buttons. 3. Display submenu items using the right Directional Button or press the Select Button. 4. Scroll to and highlight Block Map. 5. Press the Select Button. 6. Enter the ranges of sectors to be copied. 7. Press Run to access the Run Menu screen. 8. Press Run again to begin the duplication operation. Block Map Mode Settings Menu Item Note: 42 Recommended Setting Copy Mode Verify Remainder Identical Mode Block Map NONE (Optional) NO NO HD Geometry Partition Scaling HD Handling – Bad Sector HD Handling – HD Cache HD Handling – Speed HD Handling – Auto Run AUTO AUTO PROMPT ENABLE AUTO NO It is the User’s responsibility to determine the location of the sectors required to copy. Chapter 5 - Operational Procedures Creating a MultiMASSter Drive A MultiMASSter drive can be created using the MultiMASSter Creator function. This function can be used to append software loads to a MultiMASSter drive without overwriting the previously copied software loads. 1. Connect an unpartitioned drive to the unit’s target one drive position. This drive will be used as the MultiMASSter drive. 2. Connect the drive, which contains a master software load to the unit’s master drive position. The Volume Label should be descriptive for each load, since this will be used to identify the MultiMASSter software loads during a copy operation. 3. Select Set from Main Menu by pressing the middle Control Button. 4. Select Copy Mode from the Set Menu . 5. Select MM Creator. 6. Press Run to access the Run Menu screen. 7. Press Run again to begin the duplication operation. MM Creator Mode Settings Menu Item Recommended Setting Copy Mode Verify Remainder Identical Mode MM Creator NONE (Optional) NO NO HD Geometry Partition Scaling HD Handling – Bad Sector HD Handling – HD Cache HD Handling – Speed HD Handling – Auto Run AUTO AUTO PROMPT ENABLE AUTO NO Note: The number of software loads supported is a function of the size of each load and the size of the target drive in use. Due to NTFS scaling considerations, it is recommended to defragement NTFS partitioned source drives and to keep the size of the NTFS partition to a minimum. The partition size storage requirements for NTFS partitions created on the MultiMASSter drive are dependent upon the location of the last used cluster on the source drive. 43 Chapter 5 - Operational Procedures Copying from a MultiMASSter Drive Individual or multiple software loads can be selected for copy from a list of stored loads on a MultiMASSter drive. 1. 2. 3. 4. Connect the MultiMASSter drive to the unit’s master drive position. Select Set from Main Menu. Select Copy Mode from the Set Menu. Select MultiMASSter. This operation will display the MultiMASSter drive’s software loads. 5. Select one of the displayed MultiMASSter partitions. A sub-menu will be displayed providing the following additional options: • Copy Partition Change this setting to YES to copy the selected partition. Set this setting to NO to avoid copying the partition. • Partition Type Set partition to be copied as a PRIMARY or LOGICAL partition. • Partition Flag Set the partition as Active or Not Active. The partition must be set Active to be a bootable partition. • Partition Size This setting allows the partition size to be manually adjusted. The default value indicates the partition size created on the MultiMASSter drive. Leave as default value or change to the desired partition size. • Partition Scaling Set partition as “Scalable” or “Not Scalable”. When set to “Scalable” the target partition will be auto scaled to drive’s capacity. If set to “Not Scalable”, the target partition will not be scaled. If the “Partition Size” setting is changed from it’s default value, the target drive’s partition will be scaled to the changed value. • Partition Type Displays the file system used by the partition. changed.. This setting cannot be 6. Select Back to return to the previous menu. Repeat step 4 to de-select partitions which will not be copied or to select additional partitions to copy. 7. Select Back to enter the Run Screen after selecting partition(s). 8. Select Run to begin the copy operation. Note: The MultiMASSter settings are saved, eliminating the need to reprogram the settings each time the MultiMASSter drive is re-connected and used. 44 Chapter 5 - Operational Procedures MultiMASSter Mode Settings Menu Item Recommended Setting Copy Mode Verify Remainder Identical Mode MultiMASSter NONE (Optional) NO NO HD Geometry Partition Scaling HD Handling – Bad Sector HD Handling – HD Cache HD Handling – Speed HD Handling – Auto Run AUTO AUTO PROMPT ENABLE AUTO NO 45 Chapter 5 - Operational Procedures Viewing and Saving Operational Log Information After the operation completes the operational log can be viewed or saved using the ICS Supplied PCMCIA Flash Card. The following procedure describes the method to view and save the Operational Log. 1. From the Set Menu screen use the Directional Buttons to scroll to and highlight Logging. 2. Display submenu item using the Right Directional Button or press the Select Button. 3. Use the Directional Buttons to scroll to and highlight View Last. 4. Press Select. The Message Menu screen will be displayed. 5. Use the Up and Down Directional Buttons to scroll through the message log. Follow the remaining steps to save the Operational Log to the PCMCIA Flash Card or press Done to return to the Run Menu screen. 6. Insert the PCMCIA Flash Card into the IM4008i PCMCIA Slot. 7. Press Save. A message windows will be displayed indicating “Logs will be saved to Compact Flash card.” 8. Press Yes to save the Operational Log to the PCMCIA Flash Card. A message will be displayed indicating “Logs successfully saved.” 9. Press Ok to return the Message Menu. 10. Press Done to return to the Run Menu screen. 46 Chapter 5 - Operational Procedures Sanitizing Drives Using Wipe Out DoD Use the Wipe Out DoD mode to sanitize drives using the U.S. Department of Defense DoD 5220-22M specification. Caution: Any drive in the MASTER location will also be sanitized. 1. At the Copy Mode screen use the Directional Buttons to scroll to and highlight Wipe Out DoD. 2. Press the Select Button. 3. From the Set Menu, verify the remaining user-defined settings. The following are recommended userdefined settings: WIPE OUT DoD COPY MODE Menu Item Verify Remainder Partition Scaling HD Handling – Bad Sector HD Handling – HD Cache HD Handling – Speed HD Handling – Auto Run Recommended Setting NONE NO AUTO PROMPT ENABLE AUTO NO 4. Press Run to access the Run Menu screen. 5. Press Run again to begin the sanitization operation. Note: The Status Light for each drive will blink green when sanitization process is operating correctly. A red light indicates a failure. To stop the drive sanitization at any time during the run, press Back. 6. The drives will power off when sanitization has been completed. To wipe additional drives, remove existing drives from drive tray and install new drives. Caution: Do not remove drives until status light has stopped blinking. 47 Chapter 5 - Operational Procedures Sanitizing Drives Using Wipe Out Fast The Wipe Out Fast operation can be used to sanitize drives in one pass rather than 7 passes that is required using the DoD Wipe Out method. Caution: Any drive in the MASTER location will also be sanitized. 1. At the Copy Mode screen highlight Wipe Out Fast and press Select. 2. Press the Directional Buttons to enter the desired number of Wipe Out passes. 3. Press Select. 4. From the Set Menu, verify the remaining user-defined settings. The following are recommended user-defined settings: WIPE OUT FAST COPY MODE Menu Item Verify Remainder Partition Scaling HD Handling – Bad Sector HD Handling – HD Cache HD Handling – Speed HD Handling – Auto Run Recommended Setting NONE NO AUTO PROMPT ENABLE AUTO NO 5. Press Run to access the Run Menu screen. 6. Press Run again to begin the sanitization operation. Note: The Status Light for each drive will blink green when sanitization process is operating correctly. A red light indicates a failure. To stop the drive sanitization at any time during the run, press Back. 7. The drives will power off when sanitization has been completed. To wipe additional drives, remove existing drives from drive tray and install new drives. Caution: 48 Do not remove drives until status light has stopped blinking. Chapter 5 - Operational Procedures Enabling Software Add-on Options Follow the procedure below to enable the Add-on option. This will require the Option Authorization Code supplied by ICS. Please refer to the ICS Certificate of Authorization Form for the supplied code. 1. Select Set from Main Menu by pressing the middle Control Button. 2. Scroll to and highlight Options by using the Directional Buttons. 3. Display submenu item using the right Directional Button or press the Select Button. 4. Highlight Add Option and press Select to display the Serial Number Code entry screen. 5. Use the Directional Buttons and the Add and Undo Control Buttons to enter the Serial Number of the unit. 6. Press Ok to accept the number entered. The Authorization Code entry screen will be displayed. 7. Use the Directional Buttons and the Add and Undo Control Buttons to enter the Option Authorization Code. 8. Press Ok to accept the code entered. If successfully enabled, the following screen will display. 9. Press Ok to return to the Options Menu. NOTE: An error message displays if the code is entered incorrectly or the code does not correspond with the serial number of the unit. 49 Chapter 5 - Operational Procedures Upgrading Software Using the PCMCIA Flash Card The software can be upgraded using the ICS-supplied PCMCIA Flash Card. Follow the procedure below to upgrade the IM4008i unit’s software. 1. Copy the updated 4008i.EXE file to the ICS-supplied PCMCIA Flash Card. Updated software can be downloaded from the ICS WEB site. 2. Insert the PCMCIA Flash Card into the IM4008i PCMCIA Slot. 3. From the Info Menu screen use the Directional Buttons to scroll to and highlight Upgrade software. 4. Press Select. The following message will be displayed. 5. Press Yes. The screen will temporarily return to the Info Menu screen. The upgrade process will take approximately 10 seconds. When the process completes the Main Menu will be displayed. Caution: Note: 50 Do not turn OFF the unit during the upgrade process. Intelligent Computer Solutions works constantly to upgrade the software to meet user needs. To obtain the latest software upgrade, contact ICS using the ICS Internet site at: http://www.ics-iq.com. Chapter 5 - Operational Procedures Upgrading Software Using the RJ-45 Port The software can be upgraded by connecting the IM4008i’s RJ-45 port to a computer’s serial port. Follow the procedure below to upgrade the IM4008i unit’s software. 1. Modify the supplied IM4008i Utility Diskette by making it a bootable system disk. This can be performed using the WIN95/98 SYS A: command. 2. Copy the updated 4008i.EXE file to the IM4008i Utility disk A:\UPDATE subdirectory. Updated software can be downloaded from the ICS WEB site. 3. Connect the supplied RJ-45 cable to the IM4008i RJ-45 port located on the side of the unit. 4. Connect the supplied RJ-45 Serial Adapter to the RJ-45 cable. 5. Connect the RJ-45 Serial Adapter to the PC's COM1 port. Do NOT power ON the IM4008i at this time. 6. Insert the IM4008i Utility Diskette in the floppy disk drive of the PC and boot the PC from this diskette. 7. At the A: prompt type HOSTKEY. A message will be displayed indicating "Phoenix PICO Serial Keyboard/Video/Disk Server. 8. Power ON the IM4008i. 9. Press <SHIFT> when the PC displays message indicating "Starting MS-DOS". The C: drive letter is now assigned to the IM4008i. 10. From the DOS prompt C:\, run the command A:\UPDATE. 11. Power OFF the IM4008i and disconnect from the PC. 12. Power ON the IM4008i and wait for the opening menu to be displayed. The upgrade operation is completed at this time. 51 Chapter 5 - Operational Procedures Adjusting Contrast 1. From the Info Menu use the Directional Buttons to scroll to and highlight Contrast. 2. Use the Left and Right Directional Buttons to specify and set the contrast value. 3. Press the Back Button to accept the value. 52 Chapter 6 - Product Information Chapter 6: Product Information Limited Warranty Intelligent Computer Solutions, Inc. warrants that our products are free from defects in materials and workmanship for a period of twelve (12) months from the date of purchase by the original buyer. If you discover physical defects or malfunction, Intelligent Computer Solutions, Inc. will, at our discretion, repair or replace the product. You must return the defective product to Intelligent Computer Solutions, Inc. within the warranty period accompanied by an RMA number that has been issued by Intelligent Computer Solutions, Inc. All products purchased from Intelligent Computer Solutions, Inc. include a seven-day unconditional money-back guarantee. Intelligent Computer Solutions, Inc.’s products are shipped in cardboard boxes that have been designed and tested to ensure that our products can endure standard commercial shipping methods and still arrive in working order. We advise you to save your box and original packing materials in case you need to return the product(s) for any reason. If product(s) are returned without proper protective packaging, the warranty may be void. When you received your product(s), please note the following: -That the shipping box does not have dents or visible damage. -What you have received conforms to the packing list. -There is no apparent damage to the product(s) or accessories. If any shipping damage is found: -Please contact the shipper immediately to inspect. -Please contact our Technical Support Department to report the damage. 53 Chapter 6 - Product Information What is Not Covered: This limited warranty provided by Intelligent Computer Solutions, Inc. does not cover: - Products which have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty installation, lack of reasonable care, or if repaired or serviced by anyone without prior authorization from Intelligent Computer Solutions, or if the model or serial number has been altered, tampered with, defaced or removed. - Normal maintenance. - Damage that occurs in shipment due to act of God and/or cosmetic damage. - Accessories Please note that External cables are covered by a 30-day warranty. This Agreement also does not include service (whether parts or labor) necessitated by any natural cause such as flood, tornado, earthquake or other acts of nature. Limitation of Liability The following limitations of ICS liability apply: ICS is not liable for any incidental or consequential damages, including, but not limited to property damage, loss of time, loss resulting from use of an ICS product, or any other damages resulting from breakdown or failure of a serviced product or from delays in servicing or inability to render service on ICS product. ICS will make every effort to ensure proper operation of its product. It is, however, the Customer’s responsibility and obligation to verify that the output of ICS product meets the Customer’s quality requirement. Customer acknowledges that improper operation of ICS product and/or software, or hardware problems, can cause defective formatting or data loading to target drive. It is the customer, not ICS, who is responsible for verifying that the drive meets the Customer’s quality standards. ICS will make efforts to solve any problems identified by Customer. Technical Support For help in resolving a problem, contact ICS Technical Support at: Phone: 1-818-998-5805 between 8 a.m. and 5 p.m. Pacific Time. Please be prepared with the following information: 9 serial number of the IM4008i 9 nature of the problem 9 steps you have taken 9 your phone and fax numbers 9 error messages displayed on the screens. 55 Glossary Glossary IQCOPY IQCOPY is an advanced copy method which copies only clusters allocated for file storage. By ignoring unallocated clusters, the time it takes to copy a drive can be greatly reduced. As an example, if a 4GB-source drive with only 500MB of data is copied using IQCOPY, only 500MB will be transferred instead of 4GB. IQCOPY will partition and format target drives automatically, therefore there is no need to prepare partitions on target drives prior to performing the copy operation. IQCOPY recognizes the following file systems: FAT-16 (2047MB Maximum partition size) FAT-32 NTFS Because of IQCOPY's advanced copy method, IQCOPY can also be used to copy between drives having different capacities. IQCOPY will automatically determine the geometry of the target drives and properly scale partitions accordingly. Partition scaling depends on the type of file system in use by the source drive’s partitions. In general partitions will be scaled in proportion to source drive's partitions. See example below. Drive Identification Drive Capacity Partitions Master 4GB Target 8GB (1) FAT32 50% (2GB) (1) FAT32 50% (2GB) (1) FAT32 50% (4GB) (1) FAT32 50% (4GB) % of Disk The % of Disk copy method copies both allocated and unallocated clusters of a drive. This copy mode implements a sector-by-sector copy method. Because this process is not dependent on any file system, it can be used to duplicate operating systems not based on the FAT file system, such as LINUX, NOVELL, HPFS etc. This copy process will take longer when compared to IQCOPY since all used and unused sectors are copied. The number of sectors copied depends on the percentage value entered. When set to 100% all sectors will be copied. Because, no partition scaling is performed, it is not recommended to copy between drives of different capacity using this copy method. If the copy process detects that a target drive’s capacity is smaller than that of the master, then it will only copy up the capacity of the smallest drive. The partition table of the master drive, which describes the size of each partition on the drive, will be copied without modification to the target drive. No partition scaling is performed. This will result in loss of drive space if the target drive is larger than the master drive is. An example of this would be if the master drive is a 2GB drive with a 2GB partition, and the target is an 8GB drive. The 8GB drive will be configured using a 2GB partition and the operating system will identify the 8GB drive as a 2GB drive. Ultra DMA (UDMA) 57 Glossary The IM4008i performs its high-speed data transfers in Ultra DMA (UDMA) mode. This mode of operation is a characteristic of the newer IDE disk drives that have been on the market for the past few years. These newer disk drives also work in their older, original mode called PIO (Programmed I/O). The UDMA mode operates at much faster rates than PIO. When using disk drives that support UDMA transfer, the IM4008i can run at about two gigabytes per minute which is more than twice as fast as PIO mode transfer rates. Another advantage of UDMA is the automatic “on-the-fly” guarantee of data integrity. In UDMA mode, drives always compute a CRC (Cyclic Redundancy Check) on the current data block. At the end of block transfer, the IM4008i compares its own CRC value with the values from the master and target drives. If any of the three values disagree, the IM4008i will re-run the transfer until the data is verified to be perfect. The resulting benefit of UDMA is that the system does not need to run the traditional read-backverify phase of data transfer. The overall operation time is twice as fast and the transfer speed is actually 4X than in PIO mode. DCO (Device Configuration Overlay) DCO allows systems to modify the apparent features provided by a HDD device. It provides a set of commands that allows a utility program to modify some of the commands, modes, and feature sets reported as supported by the HDD. It can be used to hide a portion of the HDD’s capacity from being viewed by the operating system and file system. HPA (Host Protected Area) HPA is defined as a reserved area for data storage outside the normal operating file system. This area is hidden from the operating system and file system, and is normally used for specialized applications. Systems may wish to store configuration data or save memory to the HDD device in a location that the operating systems cannot change. Hidden FAT32 Partition A Hidden FAT32 partition can be created using 3rd party utilities. In effect these utilities change the standard known signature of the partition to a value (0x1C) unknown by the operating system, thereby "hiding" the partition. Hidden NTFS Partition A Hidden NTFS partition can be created using 3rd party utilities. In effect these utilities change the standard known signature of the partition to a value (0x17) unknown by the operating system, thereby "hiding" the partition. Wipe OUT DoD The Wipe Out Department of Defense operation is designed to completely erase data from hard disk drives. 58 Glossary Using ordinary “DELETE” and “ERASE” commands, data on a hard drive remains accessible to a variety of intrusive procedures. The WipeOut erasure technique provides a solution to this problem using a series of null-coded overwrites that completely remove all data from the hard drive. The Wipe Out DoD operation is designed to meet U.S. Department of Defense specification DoD 5220-22M regarding the sanitization of hard drives. Wipe Out DoD is set by default at the government-standard: Three iterations completely overwrite a hard drive six times. Each iteration makes two write-passes over the entire drive: the first pass inscribes ONEs (1) over the drive surface (in hex: 0xFF); the next pass inscribes ZEROes (0) onto the surface (in hex 0x00). After the third iteration, a seventh pass writes the government-designated code “246” across the drive (in hex 0xF6) - which is then followed by an 8th pass that inspects the drive with a Read-Verify review. 59 61