CCLB 03-19-07 Indians 1 CCLB.qxd
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CCLB 03-19-07 Indians 1 CCLB.qxd
CCLB 03-19-07 Indians 1 CCLB 3/15/2007 2:15 PM Page 1 PIECED TOGETHER Without a quick fix, Shapiro fills bullpen, outfield by committee By JOEL HAMMOND jmhammond@crain.com W ould Indians general manager Mark Shapiro enjoy his job as much if he had the resources to compete with the top spenders in Major League Baseball? Would he feel as satisfied with the product if he possessed the ability to sign Randy Johnson or Daisuke Matsuzaka or Gary Sheffield or Josh Beckett, consequences and finances be darned? “That’s a tough question,” laughed Shapiro, in his sixth season as the team’s GM. Without that quick fix in his arsenal, Shapiro was again forced to use some creativity: He patched together with three well-traveled veterans a bullpen that suffered badly from its youth in 2006, and completed platoons at first base and in left and right fields by signing two corner outfielders who have platooned before. See PIECED Page 8 PHOTO: RUGGERO FATICA ILLUSTRATION: KRISTEN WILSON CCLB 03-19-07 Indians 2 CCLB I-2 3/15/2007 1:10 PM Page 1 CRAIN’S CLEVELAND BUSINESS MARCH 19-25, 2007 Tribe history in the making Once completed, the $1M Heritage Park project will feature 38 memorable moments By DAVID PRIZINSKY clbfreelancer@crain.com generations.” DiBiasio said this last goal of bridging the generations through shared memories is aseball and an appreciation “what makes baseball special.” of the past go together. “It will be the signature landToss in more than a century mark at Jacobs Field,” he said. “We of local professional baseball want every trip to Jacobs Field to and you have the ingredients for include a visit to Heritage Park.” Heritage Park at Jacobs Field — a Professional baseball in Cleve$1 million project dedicated to land can be traced to 1869. In Cleveland Indians history located 1901, the franchise became a beyond the center field fence. charter member of the new AmeriHeritage Park, which will can League, and the Indians name encompass 4,300 square feet on was adopted in 1915. two levels, is scheduled to be “We are one of the oldest instiready for fans on opening day. tutions in the city of Cleveland,” The top tier, rotunda area will DiBiasio said. feature plaques honoring the 15 The franchise predates many of players in the 27-member Clevethe city’s oldest corporations and land Indians Hall of Fame who are has outlasted long-forgotten also members of the National automakers, steel producers and Baseball Hall of Fame in Cooperoil refiners. It has survived depresstown, N.Y. Names appearing on sions, world wars and the changthis level include Earl Averill, Nap ing area economy. Lajoie, Bob Feller, The idea of honorEarly Wynn, Tris “We didn’t have an ing the team’s history Speaker and Cy enclosed space for had long been on the Young. minds of the team’s a museum, but we officials. The lower tier wanted to find a will spotlight the “We didn’t have an remaining 12 enclosed space for a place in Jacobs Cleveland Indians museum, but we Field to celebrate Hall of Fame wanted to find a place the Indians’ history.” in Jacobs Field to members as well as the 100 players celebrate the Indians’ – Bob DiBiasio, vice who have been president of public relations, history,” DiBiasio said. Cleveland Indians named as the best The organization all-time Indians. settled on Heritage Each of these players will have a Park just beyond center field, but granite plaque built into the brick it had to be designed in such a way wall that will link the lower and that it would not interfere with the upper tiers. integrity of the ballpark’s hitting In-ground markers throughout background, which must not Heritage Park will commemorate distract the batter. the 38 most memorable moments Christopher Wynn, lead archiin the team’s history. tect on the project for Osborn There were three goals behind Architects & Engineers in Cleveland, the development of Heritage Park, said he began working on the according to Bob DiBiasio, vice concept in fall 2005. “Heritage Park president of public relations. was over a year in the making.” “We wanted to preserve history, Construction on the project honor excellence and connect the began last October. B Heritage Park at Jacobs Field, a $1 million project dedicated to Cleveland Indians history, is located beyond the center field fence. Heritage Park will encompass 4,300 square feet on two levels. PROVIDED “A major challenge was avoiding any visible activity that could be seen from home plate. The activity in Heritage Park, which will be accessible to fans during games, will be hidden from the batter by trees and shrubbery. “The ultimate goal was to create a shrine for the fans,” Wynn said. “This will give the fans a chance to take a step back in time.” The 38 memorable moments highlighted in Heritage Park include the Oct. 2, 1908, perfect game by Addie Joss, and the 1911 season, when “Shoeless” Joe Jackson hit .408, the last Indian to hit .400. The number 38 was determined by what would fit into the layout of the park. Heritage Park also will include brick pavers purchased by fans who want to link themselves and family members to Indians history. The brick pavers sell for between $150 and $375, depending on the size and the length of the messages inscribed on the bricks. Bricks sold now will make it to Heritage Park for the 2008 season. The Indians said thousands of the brick pavers already have been sold and will be in place by opening day this year. The proceeds will help defray the cost of the project. Wynn said provisions have been made for the Indians to add player names to Heritage Park. Next up are likely to be Jim Thome and Omar Vizquel, according to most predictions. ■ Marking memorable Indians moments Below are some of the top team milestones to be highlighted at Heritage Park: ■ Addie Joss, perfect game, Oct. 2, 1908, vs. Chicago. ■ Carlos Baerga, homers from both sides of the plate in the same inning, April 8, 1993, vs. New York Yankees. ■ Joe Jackson hits .408 in 1911. He is the last Indian to hit .400. ■ Sam McDowell, tosses consecutive one-hit, complete games, April 25 and May 1, 1966. ■ Luis Tiant, tosses four consecutive shutouts, April 25 to May 12, 1965. ■ Stan Coveleski, wins third World Series game to clinch 1920 World Series title, Game 7, Oct. 12, 1920. ■ Omar Vizquel, collects six hits in 22-0 win over New York Yankees, Aug. 21, 2004. ■ Earl Averill, homers in first atbat, April 16, 1929. ■ Johnny Burnett, nine hits in one game (Major League Baseball record), July 10, 1932. ■ Bob Feller, strikes out 17 as rookie pitcher, Sept. 13, 1936. ■ Jim Thome, club record, 52 home runs, 2002. ■ Bob Feller, opening-day no-hitter, April 16, 1940, at Chicago. ■ Larry Doby, integrates the American League, July 5, 1947. ■ Lou Boudreau, 4-for-4 to lead Tribe to victory in American League playoff game at Boston, Oct. 4, 1948. ■ Al Rosen, belts two home runs in 1954 All-Star Game. ■ Herb Score, 1955 American League Rookie of the Year, 16-10, 2.45 ERA. ON THE WEB To find out what other moments round out the list, visit www.crainscleveland.com Source: Cleveland Indians Get in the Game with Adam S.Kaufman AGENT STATS Realty One Pepper Pike OfficeSelect Position #1 2005 2006 Homes Listed 135 Homes Sold 98 Total Volume Over $59 milion Homes Listed 157 Homes Sold 97 Total Volume Over $63 milion Let Us Make Your Event Special! Career Total Homes Sold 1,106 Total Volume Over $466 milion ADAM S.KAUFMAN Company Top Producer Company Top Lister Adam has the experience and the knowledge you want in a Realtor. Remember...Just ASK Adam www.justASKAdam.com — 216.831.7370 Lockkeepers is perfect for occasions for 15-150 guests. Please contact our Director of Private Dining, Bridget Heglaw, at 216.674.0964. For more information, visit: WWW.LOCKKEEPERS.COM 8001 Rockside Road Valley View OH 44125 CCLB 03-19-07 Indians 3 CCLB 3/15/2007 10:37 AM Page 1 CRAIN’S CLEVELAND BUSINESS MARCH 19-25, 2007 I-3 Tribe approaching season with platoons for some positions By JOEL HAMMOND jmhammond@crain.com I n a perfect world, the Indians would have at every position a player who could play every day, hit right- and left-handed pitchers equally well and maintain continuity in the lineup. Instead, general manager Mark Shapiro believes he’s assembled the next best thing. The Indians will open the season April 2 against the White Sox employing three platoons, which is the practice of having two or more players — at least one left- and one right-handed-hitting batter — alternate at the same position to exploit advantages against opposing pitching staffs. Left-handed-hitting David Dellucci and right-handed-hitting Jason Michaels will split time in left, Dellucci likely getting the nod on opening day against White Sox right-hander Jose Contreras. Casey Blake and newcomer Trot Nixon will platoon in right field, with Nixon, a lefty, starting against Contreras. Blake, Victor Martinez and at times, youngster Ryan Garko, will split time at first base. “We’ve had success with (platooning) in the past, but the ideal situation would be not to do that,” Shapiro said. “The ideal would be to have guys at every position who could play every game and rarely use the bench, like the Yankees do and maybe what we did in the mid-’90s. “Platoons are a by-product of trying to creatively impact and incrementally improve the run production,” Shapiro said. “It’s not ideal, but it’s something we feel can work.” A matter of percentages Shapiro’s confidence likely stems from each of the players involved being veterans who have platooned before. Before signing with the Indians last offseason and playing every day in left field, Michaels succeeded as a platoon player in Philadelphia in 2005; Dellucci did the same in Philadelphia last year and Texas before that; and Nixon often shared time, most recently with Gabe Kapler, in Boston. Blake has seen time at third base, first base, right field and as the designated hitter in his four seasons with the Indians. Additionally, the numbers indicate that the Indians will benefit greatly from these platoons: Michaels hit .291 against lefties last year, but just .252 against righties. That prompted the signing of Dellucci, who hit .299 against righties, but .200 against lefties. Combine their best work, and you have a left fielder hitting .296. Nixon hit .288 against right-handers in 2006, but just .204 against lefties. Blake, meanwhile, hit .272 against lefties. Combine them, and you have a right fielder that bats .284. Add those numbers to the on-base percentage of Grady Sizemore and the power of Travis Hafner and Victor Martinez, and you’ve got an even more potent offense than the one that was second in the majors in runs scored with 870, or 5.37 a game. “The guys we have platooning, we’re going to find enough at-bats,” said the 32-year-old Nixon, entering his ninth full season in the majors. “We’re a veteran group focused on winning, so it’s easier. “(Platooning) is especially tough on younger players. You can get out of whack. Young players can get frustrated and upset not knowing whether they’ll start, not start, pinch hit, not pinch hit,” Nixon said. Prepare to play The main reason Michaels signed with the Indians after the 2005 season was a chance to play every day in left field. He did just that, but fell short of expectations. Still, he said he’s looking forward to splitting time with Dellucci, and could see time in center field if Sizemore, who played 162 games there last year, is physically removed from the lineup by manager Eric Wedge. “David’s a tremendous player, and I think we’ll be successful,” Michaels said. “When you’re in this situation, getting in there and getting the job done is something you look forward to.” Both he and Nixon said preparation — perhaps even more so than an everyday player — is vital to success. “You’re not sure when the atbats are coming, so you’re more prepared for each at-bat,” Michaels said. “You have to have a short-term memory.” Nixon pointed to injuries playing a significant factor in the way a team’s season — and platoons — play out. Shapiro saved $5 million when reliever Keith Foulke abruptly retired at the outset of spring training, but that money is unlikely to be used on the outfield, even if an injury occurs there. Thus, a flare-up in Nixon’s back, for which he had offseason surgery, or another injury to Blake, who played in 109 games last year, could increase any player’s time dramatically. “All it takes is one guy getting hurt or traded, and you’re back playing every day,” said Nixon, who pointed to the job Kapler did in Boston’s 2004 World Series run when Nixon was injured and played just 48 regular-season games. Kapler, in 136 regularseason games, batted .272, and stemmed the tide until Nixon returned healthy for the playoffs. “You have to keep the mindset of being prepared to play no matter if you’re starting or not. You have to be prepared to be called on at all times.” ■ CCLB 03-19-07 Indians 4 CCLB I-4 3/15/2007 1:10 PM Page 1 CRAIN’S CLEVELAND BUSINESS MARCH 19-25, 2007 Venue’s offerings can ensure event is a home run By CHRISSY KADLECK clbfreelancer@crain.com J acobs Field is more than a game-day destination to soak in nine innings of Major League play. Boasting first-class banquet facilities, state-of-the-art meeting rooms and gourmet catering, Jacobs Field aims to have its bases covered for hosting special events yearround, not just during the Cleveland Indians’ 81 home games. “The ballpark is the most unique venue in the city,” said Kristan Dolan, coordinator of special events for the Cleveland Indians. “People can utilize it on game days for pre-game meetings, but more importantly on non-game days for events such as corporate outings, holiday parties, bar and bat mitzvahs, rehearsal dinners, wedding ceremonies on home plate or wedding receptions in the Terrace Club.” Out of the ballpark Dolan, who joined the organization in July 2005 to focus solely on building the special event business, DAN MENDLIK, CLEVELAND INDIANS “The ability to have a meeting, luncheon or dinner in the Terrace Club ... is something that you won’t get anywhere else in the city of Cleveland. Plus you get the mystique of being at the ballpark when there aren’t thousands of people here,” says Kristan Dolan, coordinator of special events. said catering sales in 2006 totaled more than $750,000, far exceeding the more than $400,000 logged in 2005. Those figures are generated mostly from non-game day events, she said. “When the team is on the road, even in season, we are very, very busy with events,” she said. In fact, the number of events increased close to 70% from 77 events in 2005 to 128 in 2006. “Our wedding business has really increased. We had 12 wedding events in 2006 and already in 2007, we have 11 scheduled,” said Ms. Dolan who added that all special events such as weddings have to be scheduled around game days and the current schedule. Jacobs Field officials promote that the venue is not only equipped to handle special events, it has a built-in ambience and a lineup of extras that can liven up a corporate get-together or charitable fundraiser. “The ability to have a meeting, luncheon or dinner in the Terrace Club or even down on the field is something that you won’t get anywhere else in the city of Cleveland. Plus you get the mystique of being at the ballpark when there aren’t thousands of people here,” she said. The Terrace Club can accommodate up to 500 people on its two levels, and the largest meeting room at Jacobs Field can hold 100 people. “Whether it’s putting your message up on the scoreboard, taking a ballpark tour, hitting in the batting cages, having cocktails on the field, meeting in the dugouts, contacting former alumni to come out or even having Slider down on the field, there are ways to enhance your event here at the ballpark that cross over through age generations that you cannot do at a hotel for example, or some of the other facilities in town,” Dolan said. All charitable organizations are offered 50% off room rental fees for fundraising events at Jacobs Field, Ms. Dolan said. Each organi- zation also receives an autographed bat or ball to be auctioned or raffled at the event. In addition, Jacobs Field is able to offer discounted parking for special events at Gateway Garage. Bigger and better For those looking to celebrate an event with a big group during an Indians game, your statistical probability of getting a suite big enough just greatly improved. During the off-season, four luxury suites were transformed into one luxury suite that can accommodate up to 60 fans, said Bob DiBiasio, vice president of public relations for the Cleveland Indians. The new suite, which offers a view down the right field line, near the right field corner, was remodeled to meet the needs of the business community and others, he said. “We knocked down the walls between those areas so we opened it up to make it a suite that would have two or three bathrooms and two or three refrigerators and sinks and much bigger space because we are learning that sales groups and businesses are looking to entertain affordably and in a group size of 50 to 60 at a time,” he said. A typical luxury suite in a ballpark accommodates 12 to 16 people. “We only had three areas in the ballpark where people could come in groups in an indoor setting to have their own private bathrooms. Those three party suites held 50 and now we have added one more to that inventory.” ■ CHANGING TIMES: New gate times will be in place for the 2007 season at Jacobs Field. For Monday through Friday 7:05 p.m. games: Gate C opens at 4:30 p.m. for access to Heritage Park, Market Pavilion, Sections 101-103 and Kids Land; Terrace Club and LF Bridge open at 5 p.m. for access to Terrace Club, Club Lounge and suites; and all gates open at 6 p.m. for access to public areas. For Saturday 7:05 p.m. games, Terrace Club and LF Bridge open at 5 p.m. for access to Terrace Club, Club Lounge and suites; and all gates open at 5:30 p.m. for access to public areas. For Saturday and Sunday 1:05 p.m. games, Terrace Club opens at 11 a.m. for early seating; and all gates open at 11:30 a.m. for access to public areas, Club Lounge and suites. For weekday 12:05 p.m. games, all gates open at 11 a.m. for access to public areas, Terrace Club, Club Lounge and suites. FREE MILK Why buy the cow? Are you or your sal es peopl e: • G i v i n g a w a y th e solu tions befo re th e sale? • Q u a l i f y i n g t h e p r o s p e c t be f o r e t h e p re se n ta ti on ? • A l l o w i n g y our pro po sa ls to be sh opped aro und? Don’t let prospects control how you sell! They’ll just take your ideas, pit the competition against you and then ask for more free advice. Instead, land more business with solid sales training that works! No memorized lines. No pre-packaged programs. For more information, or to reserve your place at our next F R E E Executive Briefing, call Rose at 440-575-7000. CALL TODAY. SELL MORE. 4 4 0 - 5 7 5 -7 0 0 0 • W W W. S A L E S C O N C E P T S I N C.C O M • 8 0 0 - 3 4 6 -3 7 2 4 CCLB 03-19-07 Indians 5 CCLB 3/15/2007 2:25 PM Page 1 CRAIN’S CLEVELAND BUSINESS MARCH 19-25, 2007 JANET CENTURY I-5 Unique Venues... Memorable Events Tom Hamilton signed a contract extension earlier this year that will keep him broadcasting games on the team’s flagship station, WTAM-AM 1100, through 2011. He’s seen with a Tom Hamilton Bobblehead, a promotion slated for this season. Calling the shots Announcing games ‘was the next best thing’ to playing for broadcaster Tom Hamilton By ERIC STOESSEL clbfreelancer@crain.com T om Hamilton has seen the best and worst the Cleveland Indians have to offer. In his 17 seasons of calling games on the radio, Hamilton has seen a 105-loss season (1991), a 100-win season (1995) and the Indians’ return to the World Series that year and again in 1997. He’s called 57 postseason games, including 13 World Series games. He’s witnessed the greatest comeback in Major League Baseball history, the Indians’ improbable rally from a 14-2 deficit to beat Seattle 15-14 in 11 innings on a Sunday night six years ago. But a game that didn’t even count is the one he cherishes the most. “Nothing will ever top my first game of the major leagues,” Hamilton said. “Nothing will ever top that. It’s an impossible dream that becomes a reality. Unfortunately for me, it was against the New York Yankees in April of 1990. A blizzard came off Lake Erie and the game was snowed out.” Welcome to Cleveland. The debut capped a whirlwind year for Hamilton, who had been working as a radio broadcaster for the Yankees’ former Triple-A affiliate, the Columbus Clippers. He heard of the opening with the Indians in fall 1989, but he was busy working on Ohio State football broadcasts and he and his wife of one year were awaiting the birth of their first child. “I never really had enough time or put much thought into putting a tape together,” said Hamilton, whose son was born in November of that year. “I saw a story that they narrowed the list to four candidates the week of Christmas. I was kicking myself for not trying for the job.” After some prodding from his wife Wendy, Hamilton went to the radio station after midnight Mass and put together a tape to send to the Indians. The four finalists became five and the rest is history. Hamilton eventually was promoted to the top position in the Indians Radio Network in 1998 after the retirement of Herb Score. He signed a contract extension earlier this year that will keep him broadcasting games on the team’s flagship station, WTAM-AM 1100, through 2011. Hamilton said he knew early on while growing up in Wisconsin that he wasn’t going to play sports professionally, so announcing them “was the next best thing.” He went to Brown College, a small school near Minneapolis, to study communications and worked his way up from “a real small station in a real small town in Wisconsin.” He broadcast University of Wisconsin football games and University of Colorado basketball games before landing in Columbus. His arrival in Cleveland coincided with the team’s rebirth. Jacobs Field opened in 1994, and a year later the Indians were playing in their first World Series since 1954. “The next most special game to me was Game 6 of the ALCS in 1995,” Hamilton said. “I can see it like it was yesterday. Kenny Lofton was at second base, Randy Johnson throws a passed ball (Dan Wilson was catching). We score two runs off it and Kenny scores from second base. When he did that, you could just sense the ballclub knew it was going to win that game and go to the World Series.” A decade later, Hamilton had that same feeling. September 2005 didn’t lead to the postseason as the Indians couldn’t quite reel in the White Sox, but it was still one of the highlights of Hamilton’s career. “You went to the ballpark every day knowing every game had playoff-like implications,” said Hamilton, who lives in Avon Lake with his wife and four children. “That was as thrilling as it gets.” Hamilton said it’s a lot more fun broadcasting a team that’s winning and it’s hard not to root for a team he spends so much time with. But at the same time, once the game starts, he calls it like he sees it. “While I work for the Indians, in essence I really work for the fans,” he said. “If you don’t have credibility, you won’t last at the job.” Radio partner Mike Hegan said there are no facades with Hamilton. “Tom is what you hear every day,” said Hegan, who also received an extension that will keep him with the Indians through 2009. “He’s that way on the air, off the air. He’s just a genuine person and that comes across loud and clear in his presentation. ■ Landerhaven Rock and Roll Hall of Fame + Museum Galleria at Erieview Cleveland Convention Center Oakroom at Tower City Center Maltz Museum of Jewish Heritage 440.449.0700 | www.executivecaterers.com Full service catering at any of these fine venues or any location of your choice. G N I T A E 3 B U L )NDIANS# #LU B#HOICE 'AME &LEX0LAN EGAMES 9OUCHOOSETH SEAT nONLY PER `Ê 1Ìi`Êv`Ê> iÀ>}iÃÊ iÛ ÊL V V > VÕ`i`° CCLB 03-19-07 Indians 6 CCLB I-6 3/15/2007 10:36 AM Page 1 CRAIN’S CLEVELAND BUSINESS MARCH 19-25, 2007 Ariz. training complex will offer team more modern amenities By SCOTT SUTTELL ssuttell@crain.com T RENEW ONLINE NOW! www.CrainsCleveland.com/renew High Speed Internet For Your Business. If you have a T1 or better we can offer 300% more speed for less. Ask Us How_ he Cleveland Indians are about to trade shabby-chic for sleek when it comes to their spring training environs — a move that other teams are making as towns in Arizona seek to give their economies a shot in the arm by attracting the presence of Major League Baseball. Come February 2009, the Indians plan to conduct spring training in a complex in Goodyear, Ariz., about 20 miles west of Phoenix, that will feature a 10,000-seat ballpark expected to cost $75 million. The ballpark will include suites, 8,000 seats and lawn seating for an additional 2,000 fans plus parking for 3,000 vehicles. The complex also will feature a 38,000-square-foot clubhouse, six full practice fields, two half practice fields and an agility field. The Indians plan to use the Goodyear complex and its fields as a year-round center for rehabilitation and training. When the Tribe ventures west two springs from now, it will leave behind its spring training home since 1992 in sleepy Winter Haven, Fla. That complex has plenty of charm — heck, it’s old enough to have seen Ted Williams train there with the Boston Red Sox — but it’s lacking in modern amenities. (Ted Williams wouldn’t have cared about that, but it makes a big difference in a baseball world that places great emphasis on state-of-the-art player training and fan comfort.) Goodyear will represent a backto-the-future move for the Indians, who trained in Tucson, Ariz., from 1947 to 1992 before moving to Winter Haven, which is in central Florida about halfway between Orlando and Tampa. The Indians in the early-’90s planned to move to a modern complex in Homestead, Fla., but a hurricane derailed those plans and prompted the team to switch gears and move to the friendly confines of Winter Haven’s Chain of Lakes Park. The Arizona deal finally will give the Indians the modern training complex they sought 15 years ago. “A state-of-the-art facility has the ability to impact your culture, your atmosphere and your rehabilitation,” Indians general manager Mark Shapiro told MLB.com in a recent story about the rebirth of Arizona’s spring training Cactus League. “We’re currently at a disadvantage and have been for some time.” Village people 1.866.276.2973 www.expedient.com The Goodyear development is called Ballpark Village, but it’s about much more than baseball. The Indians’ training complex will anchor a 240-acre private development that’s expected eventually to include office space, retail shops, restaurants, loft-style housing, a hotel and a conference center. “Our residents told us loud and clear: They want spring training in Goodyear,” said the Arizona city’s mayor, Jim Cavanaugh, who sees the complex as a way to “catalyze economic development” in Goodyear. The Goodyear City Council this month unanimously approved an intergovernmental agreement with the Arizona Sports and Tourism Authority that will pay for half the complex. The rest will come from the city and developers. Goodyear Baseball LLC, an entity jointly owned by Goodyear-based development company Rose Properties Southwest, and San Diegobased JMI Sports LLC, will manage the design, development and construction of the Indians’ spring training complex. HOK Sport of Kansas City, Mo. — the firm that designed Jacobs Field, Cleveland Browns Stadium and some of the most architecturally significant new sports complexes in the country, including the striking Arizona Cardinals stadium in Glendale, Ariz. — will serve as lead architect and planner for the baseball portions of the development. Specific land plans and architectural designs aren’t complete but will be developed in the coming months. Creating a draw Erik Judson, principal of JMI Sports, said the project “is breaking new ground in the development of spring training facilities” as a sophisticated sports and lifestyle complex that will draw travelers and Phoenix-area residents to Goodyear. John Ruggieri, managing director of Rose Properties Southwest, said his firm’s preliminary analysis indicates there’s demand for up to $700 million of office, housing, hotel and retail development in the area. If that prediction were to hold true — and many projections of future growth don’t in the world of sports complexes — Goodyear could reap more than $100 million in tax revenues in the next 15 years. David Carter, executive director of the University of Southern California’s Sports Business Institute, said team owners in all major sports now look for every possible way to improve the experience for fans and the environment for sponsors. Spiffier settings for spring training baseball give them a chance to do that, he said, “while improving the quality of their brand and making a little more money.” Arizona has had good success of late in expanding Major League Baseball’s Cactus League of teams training in the state. Currently, 12 teams train there, up from seven in 1992, and the Indians and Los Angeles Dodgers, who currently train in Vero Beach, Fla., will land in Arizona in 2009. The moves by the Indians and Dodgers will give the Cactus League 14 teams by 2009, with Florida’s Grapefruit League retaining 16 teams. ■ CCLB 03-19-07 Indians 7 CCLB 3/15/2007 1:41 PM Page 1 CRAIN’S CLEVELAND BUSINESS MARCH 19-25, 2007 No off-season on air SportsTime Ohio has kept busy, adding more amenities to its production area and broadcasting other sporting events By JOHN BOOTH jbooth@crain.com I t’s been a busy off-season for SportsTime Ohio. Yes, the network is on air year-round, and yes, it broadcasts more than baseball, but with its close affiliation to the Indians — its parent company, Fastball Sports Productions, is owned by the team’s Dolan family — SportsTime’s calendar year is inextricably tied to the arrival of spring training. Since the end of the 2006 baseball season, SportsTime has added its own master control center, two high-definition video editing suites and a new studio to the production space it occupies in the WKYC-TV building on Lakeside Avenue. Despite its location at WKYC, SportsTime controls its own programming, and Indians games are wholly SportsTime produced. WKYC personnel sometimes are paid for specific operations, such as in-studio camera work and technical directing, for SportsTime shows. Although SportsTime’s new setup is physically scattered throughout the Lakeside Avenue building, it’s all connected through the network’s new master control center. A limited-use studio at Jacobs Field — which according to Fastball president Jim Liberatore likely will be a simple one-camera-and-a-backdrop arrangement — also is slated to be linked to the control center. On-air personality The technical additions mean more on-air material for SportsTime Ohio viewers. For instance, explains SportsTime Ohio programming director/executive producer Pat Kilkenney, the network’s new studio will be staffed during Indians games to provide live updates of other events, such as relevant American League Central Division games or Cleveland Cavaliers’ scores and highlights. SportsTime tested the idea of live updates last spring during the Cavs’ playoff run that coincided with baseball season, and Kilkenney said the network got great feedback from fans. Kilkenney said SportsTime Ohio will have access to footage from cameras rolling at a dozen Major League baseball games per night, and Al Pawlowski, who has produced and hosted the network’s “Ohio Sports Profiles” program, will man the update desk at the WKYC building. The two in-studio cameras will be operated remotely through the master control room one floor up. Indians’ games will also have more on-screen bonuses such as super slow-motion zoom capabilities, pitch-tracking graphics and “spray charts” that illustrate where hitters are placing their shots. And 88 of the Tribe’s contests will be aired in high definition. SportsTime’s on-air talent for Indians games will be Rick Manning and Matt Underwood, and former Cleveland pitcher Brian Anderson will be contributing to the weekly “Tribe Report” show. Most game days during baseball season will look like this on SportsTime Ohio: An early-afternoon replay of the last Cleveland Indians game; a three-hour sports call-in show; a 6:30 p.m. Indians pre-game show; that evening’s Indians game; and a post-game show. Local, local, local Still, Liberatore — who bristles when he hears the regional sports network described as “Cleveland Indians-owned” — is adamant that there’s more to SportsTime than the Tribe. “If you look at regional sports networks in general, a lot of them have what they call a national backdrop,” he said, meaning their non-local hours are filled with programming from the likes of ESPN or Fox Sports. “We are going to be a hyperlocal network. That’s where we think our niche is.” SportsTime Ohio’s current programming hours are 4 p.m. to midnight. By April, Liberatore says, the network will achieve its goal of being on the air around the clock. “The whole plan of the network was to maybe, after three years, go 24/7,” he said. “There’s so much opportunity in this market for a 24/7 sports network.” The network already has aired a fair share of non-Indians programming, including golf, martial arts and outdoor programs, along with non-game Cleveland Browns coverage. But Liberatore is looking to grab even more local interest. SportsTime has aired Youngstown State University football and Ohio Athletic Conference football and basketball. The network also has broadcast high school basketball championships in Akron and Cleveland, and arranged to swap college hockey coverage with a Detroit television station. Beyond event coverage, though, Liberatore said, “What we really want to do is interact with the fans.” He talks about ideas he has for locally generated content such as open-microphone-style shows that would invite viewers to share photos and videos, or promotions offering the chance to chat with pro sports coaches and management. There also are plans for a high school sports magazine show on the air before the end of the school year. “We don’t think it’s a quixotic notion that this can be an important network in Cleveland,” he said. ■ What’s it like to work with people who love what they do? The results are now in! Our annual Service Quality Measurement Survey results are in. The results show, once again, that the people of Grant Thornton bring a passion to everything they do. The survey measured the audit and tax service attributes most important to clients in assessing satisfaction. Clients ranked Grant Thornton higher in satisfaction than the averages of the top 50 firms and of the Big 4.* With Grant Thornton you get easy access to partners that’s been the hallmark of Grant Thornton in the U.S. for 80 years. And you get the benefit of Grant Thornton International member firms in 112 countries, that fast-growth companies look for in today’s global markets. Why not give our Managing Partner, Jim Sanfilippo, a call at 216.858.3601 or contact our partners at www.grantthornton.com? Find out how it feels to work with people who love what they do! MARC GOLUB SportsTime Ohio, led by programming director/executive producer Pat Kilkenney (left) and president Jim Liberatore, has added a master control center, two high-definition video editing suites and a new studio to its production space. ON THE TUBE: All 162 regular season Indians games will be televised this season. SportsTime Ohio will televise 141 games; WKYCTV3 will air 20 games; and ESPN will broadcast one game nationally on May 27 from Detroit. I-7 * Based on 2005 Grant Thornton client satisfaction study and independent client satisfaction research survey sent to clients of the Big 4 and Top 50 U.S. accounting firms. For details visit www.GrantThornton.com/GTSurvey2005. CCLB 03-19-07 Indians 8 CCLB I-8 3/15/2007 2:12 PM Page 1 CRAIN’S CLEVELAND BUSINESS MARCH 19-25, 2007 Pieced: Opinions mixed on team’s season outlook continued from PAGE I-1 The GM maintains, however, that the Tribe entered the offseason with all options open. “There wasn’t a strategic approach to sign a number of guys rather than one guy,” Shapiro said in a phone interview from Winter Haven, Fla., the Indians’ spring training home. “If the right one guy is there, we’ll sign that one guy. But in the areas that we had need, the areas that were most important for us to address, either the one guy wasn’t there or if he was, it was a prohibitive situation.” Let’s compare Shapiro said all winter that the Indians’ 2006 payroll, 24th of 30 in the majors at $56.8 million, would be increased and made good on his promise. In adding veteran relievers Aaron Fultz, Roberto Hernandez and Joe Borowski and outfielders Trot Nixon and David Dellucci, Shapiro committed $16 million more to the 2007 books. (Since another reliever, Keith Foulke, retired before the season, his $5 million, one-year deal will FILE PHOTO/DAN MENDLIK, CLEVELAND INDIANS “We have to search for the best value and build the best team,” says general manager Mark Shapiro. not be counted in the Indians’ payroll figure.) For that price, the Indians got five impact players — their closer, two situational relievers and two platooning outfielders, each of whom will be key to the team’s goal of contending in the American League Central. Compare that collective impact, assuming a relatively healthy season, to one of the “one guys” Shapiro was rumored to be after, former Tribe right fielder Manny Ramirez. The enigmatic Red Sox outfielder will make $38 million over the next two years, and the Red Sox — who signed the aforementioned Matsuzaka to a six-year, $52 million deal straight out of Japan — could have been convinced, in the name of savings, to part with Ramirez for a price similar to what the Indians spent on their five signings. Committing to Ramirez’s salary would have prevented the Indians from doing little else in the freeagent market, including fixing the bullpen’s woes. Signing Ramirez, or any other hefty-salaried players, would again have left the bullpen in the hands of youngsters. “We have to search for the best value and build the best team,” Shapiro said. “In light of what happened in our bullpen last year, we just didn’t feel like we could afford to run the same guys out there again. From a sheer talent standpoint, I think we felt pretty good about our guys that we could field a good bullpen. Our ’pen certainly suffered some trauma last year, and it was a situation that in light of that trauma, we felt like we needed to do a good job of bringing in a veteran dynamic. “Veterans are better able to handle the ups and downs that, if we hit a rough patch like we did last year, we weren’t going to revert back to last year, that we’re going to understand that it’s a natural part of the game.” The good … Shapiro’s non-strategy certainly has its positives, despite lacking the sexiness of making a big-name, Ramirez-type splash. Of the five free-agent acquisitions, the team is committed to only Dellucci past 2007, having signed the 10-year veteran to a three-year deal worth $11.5 million. Fultz, Borowski and Hernandez have 2008 club options, and Nixon’s deal was simply a one-year, $3 million contract. Additionally, the Indians also were able to maintain some financial flexibility with three key players closing in on free agency at Crain’s press time: Jake Westbrook after this season, and C.C. Sabathia and Travis Hafner after next. Despite sticking to a short-term fix and facing the prospect of doing it all over again next winter if these moves don’t pan out, Shapiro maintains he isn’t concerned with a lack of continuity. “There will always be continuity with a core of guys,” Shapiro said, “and there will always be guys around that core that we have to view as, if their value is good, we’ll stick with them; if not we’ll re-examine our alternatives. That’s a reality of the business of building a successful team or a sustainable team.” … and (maybe) the bad Unlike last year, when the Indians were universally picked to be a major sleeper and advance to oyster perpetual 36mm their first World Series since 1997, opinions seem to be mixed this spring. Some writers have high expectations, while others, including some locally, are more reserved in their predictions (perhaps because they’ve seen this act before). Included in that cautious group is ESPN.com’s Jerry Crasnick, who pointed to the uncertainty at the back of the bullpen as a cause for concern. “I’m not sold on the bullpen moves that Shapiro made,” Crasnick said via e-mail during his spring tour around the Cactus League. “Borowski saved 36 games for Florida, but the National League East is not the American League Central … Roberto Hernandez turns 43 in November. The Phillies, who have bullpen issues of their own, weren’t in any hurry to bring back Aaron Fultz. “Is there someone in this group you can classify as a ‘sure thing?’ The Indians are going to have to get lucky with some of these guys, as well as with their kids.” Dan Connolly, The Baltimore Sun’s national baseball writer, was a bit more confident in Shapiro’s moves. “Relief pitchers are the most difficult commodity to gauge in all of baseball; there should be a warning label on free-agent relievers — they couldn’t be riskier,” Connolly said via e-mail after spending much of spring training checking on Grapefuit League teams. “That said, if you buy a chunk of them, like the Indians did, the margin of error reduces. If half of the new relievers in Cleveland work out, that’s still two reliable arms they didn’t have in ’06.” He also said Keith Foulke’s abrupt retirement, which made Borowski the closer by default, should help the Indians, not hurt them. “The problem is closing by committee doesn’t work. Mixing and matching during the season doesn’t work, because fragile relievers perform better in set roles,” he said. “But even the best struggle when there is no assigned role, when they close on Wednesday, and set up on Friday and Saturday and close again on Tuesday.” ■ datejust turn-o-graph OFFICIAL ROLEX JEWELER ROLEX OYSTER PERPETUAL, DATEJUST AND TURN-O-GRAPH ARE TRADEMARKS. CCLB 03-19-07 Indians 9 CCLB 3/15/2007 3:31 PM Page 1 CRAIN’S CLEVELAND BUSINESS MARCH 19-25, 2007 I-9 Making connections BY THE NUMBERS Year Total Attendance Average (home record) Overall record Club hopes grassroots marketing focus helps to win more attendance by employing a personal touch with fans 2006 1,997,936 24,666 (44-37) 78-84 (fourth) 2005 2,013,763 24,861 (43-38) 93-69 (second) 2004 1,814,401 22,400 (44-37) 80-82 (third) 2003 1,730,001 21,358 (38-43) 68-94 (fourth) 2002 2,616,940 32,308 (39-42) 74-88 (third) 2001 3,175,523 39,694 (44-36) 91-71 (first) 2000 3,456,278 42,670 (48-33) 90-72 (second) 1999 3,468,456 42,820 (47-34) 97-65 (first) 1998 3,467,299 42,806 (46-35) 89-73 (first) 1997 3,404,750 42,559 (44-37) 86-75 (first) 1996 3,318,174 42,536 (51-29) 99-62 (first) 1995 2,842,725 40,038 (54-18) 100-44 (first) 1994 1,995,174 39,121 (35-16) 66-47 (second) By ERIC STOESSEL clbfreelancer@crain.com V ic Gregovits was handing out more than just candy last Halloween. The Indians’ senior vice president of sales and marketing was also passing out the team’s 2007 schedule and player cards. “We believe there’s nothing more important than reaching out and having that personal touch with fans,” Gregovits said. “Everyone knows you work for the Indians, so when they come to your house why not have some fun with it? What better way for me to put our marketing message out there.” The message starts from the top. It’s part of a new grassroots marketing focus, something the club is doing to enhance ticket and merchandise sales. Wins are the greatest selling point, but as the Indians found out last year, that’s no guarantee. They have to be prepared to overcome that. Attendance dipped to a low of 21,358 per game in 2003 when the Indians won just 68 games and climbed to 24,861 in 2005 when they just missed the playoffs with a 93-69 record. The Indians were 78-84 last year with an average attendance of 24,665. “It’s just a different time and we have to adjust and do things differently,” Gregovits said. “There are a lot of fans of those glory days. How do we get them re-engaged with us?” The easy answer is by winning. Expectations were high after 2005 and the front office is again confident. “Last year we were still going through a lot of things for the first time with a lot of young players,” Indians general manager Mark Shapiro told Crain’s Cleveland Business. “I feel like we’ve been through about everything we could go through at this point. We’re better equipped and better prepared … I would be very surprised and disappointed if we are not a good team.” Fans have plenty of options when buying tickets. They can choose from the “Six Pack Plans,” which offer various combinations of six games. New this year is the “Pronk Flex Plan,” which allows fans to select a combination of 20 games. Tickets aren’t the only product the Indians are selling. The retail side of the business is just as important. Kurt Schloss, director of merchandising and licensing, said that in 2005 the Indians ranked eighth in retail business out of the 30 Major League Baseball teams. They ranked fourth out of the 16 teams that have out-of-stadium stores, he said. The Indians have five team shops outside of the one at Jacobs Field. They’re located at malls in Fairlawn, North Olmsted, Elyria, Mentor and Strongsville. Wins are just as important on the retail side, Schloss said, but marketing individual players also helps. Nearly 70% of player product sales are for fan-friendly Travis Hafner Ticket sales/record since opening of Jacobs Field SOURCE: Cleveland Indians and Grady Sizemore and legend Bob Feller, Schloss said, and that is nearly 20% of the total retail business. Whether it’s a trip to the mall or to Jacobs Field, the Indians’ strategy is the same. “For us it’s all about being fan and family friendly,” Schloss said. “Is it a great place to come? Is there value to it?” The Indians are doing everything they can to make sure the answer is yes. ■ 4HEINVESTMENTOFALIFETIME “We believe there’s nothing more important than reaching out and having that personal touch with fans.” – Vic Gregovits, senior vice president of sales and marketing As part of a team speakers’ bureau, members of the organization and sales staff, including team president Paul Dolan and executive vice president of business Dennis Lehman, were scheduled to spend the offseason speaking to business, civic and educational organizations. The presentations are 30 minutes and include a video presentation and a question-and-answer session. The goal is to connect with fans, giving them a taste of the upcoming season. That effort probably wasn’t as important 10 years ago when the Indians were in the midst of a record streak of 455 consecutive sellouts from 1995-2001. Jacobs Field opened in 1994 with a first-year attendance total of 1,995,174 (39,121 per game average). The next season the Indians reached the World Series and averaged 40,038 fans, beginning a string of six straight years with an average attendance of more than 40,000 per game. After another first-place finish in 2001, the Indians fell to third in 2002 and won just 74 games. Winning can’t be everything The trick for the sales staff is to succeed with or without the wins. “We try to capitalize on the team’s performance if things are going well,” Gregovits said. “And if they’re not, hopefully we’ve created a special event to help. All our research shows ballpark experience rates very high with Cleveland fans.” Gregovits said they’ve enhanced the promotional calendar and the giveaways are for all fans or children, depending on the promotion, not just the first 10,000 as it was two years ago. For the second straight year, every Friday is a fireworks night. Sundays are “Kids Fun Days,” attracting families with events and activities for children, even allowing them to run the bases after the game. The Indians also focus on the more traditional sales tactics, like mass advertising, direct mail, telemarketing and will even try door-to-door sales, Gregovits said. NOT YOUR TYPICAL BOBBLEHEAD: The Indians are set this year to become the first Major League team to unveil the “Bobsterz.” Created by Cleveland-based Fun Enterprises, the Bobsterz are a cross between a Bobblehead and a figurine. The Indians will distribute a cape-wearing Grady Sizemore Bobsterz on April 28 and a SponseBobsterz to children on Sept. 16. To view the 2007 season’s promotional schedule, visit www.crainscleveland.com/promo. DAN MENDLIK, CLEVELAND INDIANS 7HILEPLANNINGTHEFUTUREOFYOURESTATETHEKNOWLEDGEANDEXPERIENCE OFTRUSTEDADVISORSPROVETOBEESSENTIALTOOLS!T3KYOURWEALTH ADVISORSHELPYOUCUSTOMIZEAPORTFOLIOSUPPORTINGYOURSHORTAND LONGTERMFINANCIALGOALS $ISCOVERHOWTHEBROADRANGEOF3KY7EALTH-ANAGEMENTSERVICESCAN SECUREYOURFUTUREANDTHATOFYOURLOVEDONES &ORMOREINFORMATIONCALLONEOFOURKNOWLEDGEABLEADVISORSTODAY 3TEVE0UTINSKI6ICE0RESIDENT 3KY4RUST 7EALTH-ANAGEMENTs)NVESTMENTSs4RUSTs0RIVATE"ANKINGs2ETIREMENT3ERVICES ./4).352%$"9&$)#/2!.9'/6%2.-%.4!,!'%.#9-!9,/3%6!,5%./4!$%0/3)4/2 '5!2!.4%%$"9!.9"!.+/2!.9"!.+!&&),)!4% 3ECURITIESOFFEREDTHROUGH/NLINE"ROKERAGE3ERVICES)NC-EMBER3)0#)NVESTMENTSARESUBJECTTORISKANDMAYLOSEVALUE 7EALTH-ANAGEMENT3ERVICES4RUSTPRODUCTSANDSERVICESAREOFFEREDBY3KY4RUST.!ANATIONALBANKINGASSOCIATION 0RIVATE "ANKING PRODUCTS ARE OFFERED BY 3KY "ANK A BANKING SUBSIDIARY OF 3KY &INANCIAL 'ROUP )NC 3KY "ANK IS A -EMBER&$)#%QUAL(OUSING,ENDER CCLB 03-19-07 Indians 10 CCLB I-10 3/15/2007 3:09 PM Page 1 CRAIN’S CLEVELAND BUSINESS MARCH 19-25, 2007 Former pitcher aims to keep farm system’s winning ways By DAVID PRIZINSKY clbfreelancer@crain.com I Congratulations to our 2006 Top Achievers! Don Bain, Jr. George Elliott Chris Livingston A.J. Magner Rob Roe And special thanks to... Real Estate Advisors 216.861.7171 n his first year on the job, Cleveland Indians player development director Ross Atkins intends to maintain the high standards established by his predecessors that have earned high marks from baseball observers. Atkins, 33, a former pitcher in the Indians organization, was named director late last year, replacing John Farrell, who joined the Boston Red Sox as pitching coach. Atkins has been part of the player development department for six years, first as assistant director and until this year director of Latin American Operations, a strategic position considering the increasing number of Latin American players in the major leagues. He ties the reputation of the Indians farm system and player development department to “a very good scouting department and the culture of high expectations.” The team’s player development operations rely heavily on software and data management systems that Atkins described as state of the art. More importantly, he said, a key to the department’s success has been “hard work by my predecessors to make sure that the systems and programs in place were not only cutting edge but managed and used daily.” “But, there is no crystal ball or magic bullet. … We have to outwork the other guy, and we have to be successful,” he said. “In the short term, we have to ask, how is the organization getting better and more efficient?” Growing a team The success of the farm system is paramount for a middle-market franchise such as the Cleveland …Our clients who made it possible! All Foils The Hartford IMG Worldwide Initial Tropical Plants OfficeMax Owens Corning Patterson Dental PepsiCo Quest International St. Paul Travelers Real Estate Advisors 216.861.7171 Indians, which lacks the deep pockets of the richest teams and those teams’ ability to purchase players in the increasingly expensive free-agent market. The concept of the minor league farm system can be traced to Ohio native Branch Rickey, who developed it in the 1920s and 1930s while working for the St. Louis Cardinals. Rickey created the role of the general manager and was the first to use statistics in Atkins developing and signing players when he was with the Brooklyn Dodgers. The reliance on data, scouting expertise and a sound evaluation system is vital to Atkins. “The more thorough the process is, the better the outcome will be,” he said. “The challenge lies in taking your gut instinct or bias out of the process.” The new director, a graduate of Wake Forest University with a degree in economics, said the key to his job is accurately evaluating each of the players and making sure that each is developed by the best manager and coach possible. “We are in the people business.” Since Larry Dolan acquired the franchise in 2000, the Indians have spent an average of $22.5 million annually on the player development department. This figure is 27% more than the Major League average, according to Curtis Danburg, Indians manager of communications and creative services. The Indians have concentrated on taking a broad approach to player development. This includes the innovative winter develop- ment program that brings top prospects to Cleveland for the month of January for instruction in conditioning and nonbaseball issues, such as personal banking. The team’s player development operations won the Topps Co.’s “organization of the year” designation in 2006. The accolade was based on the 10 awards that Topps gave Indians minor league players last year. The publication, USA Today Sports Weekly, also has singled out the Indians several times in recent years as its “organization of the year.” About 40 staff people in the minor league system are under Atkins’ direction. There also are more than 150 players in the farm system. The Indians’ affiliates are the Buffalo Bisons (AAA); Akron Aeros, (AA); Kinston Indians (A), Kinston, N.C.; Lake County Captains (A), Eastlake, Ohio; Mahoning Valley Scrappers (A), Niles, Ohio; Gulf Coast League (rookies), Winter Haven, Fla.; and Dominican Summer League (nondrafted free agents). Training ground Running Latin American operations was a good training ground for Atkins, who speaks Spanish. “Latin America is very important, and I grew in that role,” Atkins said. Latin American players now make up about 30% of professional baseball, he estimated. Atkins said the broad approach to player development will get a boost from the team’s planned spring training move from Florida to Goodyear, Ariz., in 2009. “The Arizona facility is an elite facility. It is also for year-round use,” he said. This facility is part of a 240acre, $75 million mixed-use development that will include the “ballpark village.” ■ CCLB 03-19-07 Indians 11 CCLB 3/16/2007 12:01 PM Page 1 CRAIN’S CLEVELAND BUSINESS MARCH 19-25, 2007 I-11 Tribe to offer ticket holders profitable option By BRAD DICKEN clbfreelancer@crain.com F orget the shady looking guy on the corner outside Jacobs Field waving a fistful of tickets the next time you’re looking to score a way into a Cleveland Indians game. Starting this season, the Tribe is getting into the ticket resale business, or at least the online ticket resale business. Season ticket holders will be able sell their tickets for a profit on the Indians’ web site, and fans will be able to reap the benefits, so long as they’re willing to pay the price. Vic Gregovits, senior vice president of sales and marketing for the Indians, said the new policy will make it easier — and safer — for fans to get into even a sold-out game. “It’s a service to our ticket holders,” he said. 10% to the seller and 10% to the buyer. Security and convenience will draw in fans, Gregovits said, because by using the Indians site they’ll know exactly what they’re getting. “It’s secured, it’s controlled, it’s guaranteed by the Indians to be authentic,” he said. That authenticity isn’t so certain when fans buy their tickets from other sources, Gregovits said. Every year, fans show up looking forward to a game only to discover that the tickets they purchased are fake or invalid. “If it’s third- or fourth-hand, there’s no way we can track it back,” he said. “This cuts down on forgery.” Flexibility for fans This year, Gregovits estimates there will be about 13,000 season tickets sold, ranging in price from $7 to $42 a game. Many of those tickets will be split up between friends, co-workers and other groups that purchase tickets and then divvy up the games. It’s a practice that the Indians encourage, but even the most careful division can’t account for everything, and sooner or later somebody won’t be able to make one of the Tribe’s 81 home games. Jennifer Brumbaugh, a season ticket holder from Willoughby, said she typically sells off most of her tickets through the Indians, but until now hasn’t made a profit on it. “I think this could be a huge perk for ticket holders,” she said. “There’s always about five games I can’t make or sell, so with this you don’t take as big a loss.” The move isn’t entirely altruistic. “If someone can’t make the games, this helps us out,” the Indians’ Gregovits said. As with any new initiative, it may take some time to work out the kinks in the system. Price could be an issue, but that will depend for how much ticket holders try to sell their tickets. If the price goes too high, the Indians might have to cap how much they can be sold for, although there is no such limit in place now. But it will be what the fans want that will drive the system, Gregovits said. “The fans have to get comfortable with it,” he said. ■ Cashing in The Indians TicketExchange, which can be found at Indians.com, was online last year, serving as a marketplace for ticket holders looking to sell. The big change is that this year, the season ticket holders can make a profit. Under a regulation passed by the city of Cleveland last June, ticket holders may resell their tickets for a profit — so long as they do it on the Internet. Season ticket holders simply post which tickets they want to sell in the online market run by TicketMaster for the Indians, but it’s not an auction, Gregovits said. Sellers can ask whatever price they want to get and buyers can take it or leave it on a first come, first served basis. Once the ticket is purchased it’s simply a matter of the seller e-mailing the tickets to the proud new owner, which can then be printed out and presented at the gate. It isn’t exactly a new idea. The Cleveland Cavaliers run a similar program, and Gregovits admits Indians fans have been doing the same thing on other web sites for years. Tad Carper, the Cavs’ senior vice president of communications, said fans loved the idea of making a profit on their tickets through that team’s Flash Seats program. The team tested online sales last season and launched it this season in a way that allows for a profit. “The response from season ticket holders is 98% approval,” Carper said. A key difference between the two programs is who picks up the tab. The Cavs charge 20% of the ticket cost, which is paid by the purchaser, while the Indians split the charge — SOLD OUT: The Indians’ 2007 home opener on April 6 vs. Seattle is sold out — the 14th consecutive home opener sellout at Jacobs Field. All hope’s not lost, however. 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