Delegate Directory - Global Wellness Summit

Transcription

Innovation
through
Imagination
Table of
Contents
• Welcome
• The Spirit of the Summit
• Spas and Sites of Aspen
• Delegate Directory
• Sponsor Directory
• Industry Resources
Welcome
to the Summit
Dear Delegate,
Welcome to Aspen and our sixth annual gathering. This is an exciting time
for our industry and the Global Spa & Wellness Summit, as it is the first time
we are meeting since having added the term “wellness” to our name. It
was our recent research, Spas and the Global Wellness Market: Synergies
and Opportunities, that contributed significantly to this development. While
spas are still our core, this broader stroke now encompasses not only the
establishments we are, but the work we do, and it opens up even greater
opportunities for our future.
We are especially pleased this year’s Summit is being held in collaboration with the Aspen Institute – an internationally famous think-tank that has
contributed its expertise to the development of this event and allowed its
work in the field of health and wellness the chance to intersect with our
own during this time together.
This year’s theme is Innovation through Imagination. While our relatively
young industry has enjoyed robust growth globally for many decades, we
know that we can benefit from new ideas. Additionally, The Spa Management Workforce and Education: Addressing Marketing Gaps research is
sure to serve as a catalyst for improving the preparation of the important
industry professionals who are in short supply and great demand. This
4 | The 2012 Global Spa & Wellness Summit
year, in an effort to better prepare our leaders for tomorrow and for our own
selves to benefit from the innovative thinking that young people can bring,
we will be putting additional emphasis on student participation.
This Summit will be our largest – and yet we have turned away more applicants than ever before. This is a testament to our continued efforts to
maintain the quality of participants, assuring that we attract true leaders
and decision-makers from around the world. We are committed to making sure you are meeting with peers, making your investment of time and
resources worthwhile and guaranteeing the work we do together brings
tangible and actionable results.
We trust you will enjoy Aspen’s crisp clean air, the beautiful vistas and
the chance to explore the natural outdoor setting. At the same time, we
hope the Summit sessions will be educational and inspiring and the social
activities provide you pleasant opportunities to meet new colleagues and
rekindle previous friendships.
Thank you in advance for contributing your wisdom and insights and for
embracing our simple vision of “Joining Together. Shaping the Future.”
- The Global Spa & Wellness Summit Board of Directors
Emanuel Berger, Berger Hospitality, Switzerland; Anna Bjurstam, Raison
d’Etre, Sweden; Philippe Bourguignon, Revolution Places, United States;
Dr. Marc Cohen, RMIT University, Australia; Richard Dusseau, Trilogy
Spa Ventures, United States; Pete Ellis, SpaFinder Wellness, United
States; Susie Ellis, SpaFinder Wellness, United States; Susan Harmsworth, ESPA International, United Kingdom; Andrew Gibson, Mandarin
Oriental Hotel Group, Hong Kong; Jeff Matthews, Mandara Spa, Elemis
& Bliss, Hong Kong; Anne McCall Wilson, Fairmont Raffles Hotels Intl,
Canada; Mary Tabacchi, PhD, Cornell University, United States
Welcome to the Summit | 5
Spirit
of the Summit
The “spirit” of the Global Spa & Wellness Summit (GSWS) is one of
shared purpose rather than individual gain. It is a willingness to put aside
our competitive egos and personal business goals while we join together
and spend time shaping the future of the spa and wellness industries.
Designed to be a high-level gathering of top industry executives, the
invitation-only GSWS brings together decision makers from around the
world. Everyone contributes his or her time and expertise, as well as
resources to help fund the Summit and make it a success.
All Summit delegates are asked to attend the entire Summit so that
conversations and problem solving can build. All delegates, including
members of the GSWS board, pay full registration fees, and cover travel
expenses and accommodations. Only in rare cases where a delegate
attends a single session in order to provide expertise, or a speaker has
been expressly invited to share knowledge on a specific topic, would
there be any exceptions.
Speakers, presenters, and panelists have been asked to refrain from
promoting themselves and their businesses during presentations.
Because of the intimate setting, and the efforts to provide numerous
networking opportunities, we feel that there is no need to mention one’s
own company during presentations, speeches or discussions from the
podium. Self-promotional efforts of any kind are considered a serious
breach of the spirit of the gathering.
Although contact information is provided through the delegate notebooks to encourage relationships post-Summit, no electronic mailing
lists are sent out, and any effort on the part of a delegate to aggregate
email addresses for promotional purposes would be considered cause
to be excluded from future Summits.
Each year we welcome a few major sponsors. These important supporters are, in essence, partners who share the mission of the GSWS
and generously help offset costs. While physical visibility for sponsors
is limited, we heartily encourage delegates to personally thank them
during and after the Summit and support them with their business
whenever possible.
Let us now engage in the important work of exchanging ideas, debating, and collaborating for the good of our industry, the consumers we
serve, and the planet we share. Thank you in advance for embracing
the “Spirit of the Summit.”
Spirit of the Summit | 7
Spirit
of the Summit
C ON SU LT I NG | DE SIG N | E NG I N E E R I NG | M A N U FAC T U R E | SE RV IC E | OP E R AT I NG
S al o u ng e
Cr i s t a l s t e am b at h
THERMARIUM Bäder-Bau GmbH
He a d o f f i c e : Au s t r i a • Br an c h o f f i c e s : C h i n a • It a l y • Jap a n •
Fr a n c e • Ru s s i a • UA E & G C C C o u n t r i e s • U S A & C a n a d a
w w w.thermarium.com
Ultimate Derma Optimizer
The new dimension in Anti-Aging.
This latest innovation in anti-aging offers precise and targeted skin
care solutions for your guests. Discover it today!
BABOR – Precision Solutions – Made in Germany – www.babor.com
Innovate
B e yo n d P r o d u c t s & e q u i P m e n t
• Consolidated Supply
Chain Distributor
• Turnkey E-Commerce
and Fulfillment
• FF&E and Pre-Opening
Sourcing Output
• Complimentary
Educational Resources
call today
or Visit
us online
1.800.558.5571
www.universalcompanies.com
®
YOUR ONE SOURCE SPA SOLUTION
®
Science, Experience, Senses.
Why Europe’s No.1 luxury skin care brand should be your No.1 spa partner?
The pioneer of professional beauty treatments, Clarins has, for more than 50 years, been famed for its plant-rich
formulas and exclusive manual techniques. The ClarinsPRO range, speciﬁcally developed by Clarins laboratories
to complement the expertise of our highly trained Beauty Therapists, is the guarantee of immediate, visible results.
Discover the new Tri-Active Treatments for face and body, powered by next-generation ClarinsPRO formulas.
They’re quite simply an unforgettable experience.
Contact: spa-activities@clarins.net
Find all our partner hotels on www.clarins.com
Spas
& Sites
of Aspen
Experience
the Spas & Sites of Aspen
Since many delegates have traveled long
distances to attend the Global Spa &
Wellness Summit in Colorado, the following
spas, hotels, and various sites in Aspen and
the surrounding area have graciously extended
invitations to delegates to visit either before, or
after, the Summit. Each has something unique
to offer. Listed along with each description,
is the contact person and/or information for
each property.
Viceroy Snowmass
www.viceroyhotelsandresorts.com/snowmass
The Viceroy Snowmass has created a pre- and post-Summit package
specifically for GSWS delegates. In addition to the Mountain Retreat
Package, the Viceroy has rates starting at $125 per night available
May 27 – June 14, 2012 which includes round trip transportation to
and from the Aspen Meadows on June 3, 4, 5 and 6. Guests will also
enjoy 15% discount on spa services at the breathtaking Spa at Viceroy
Snowmass. For spa reservations or more information, please email
Holleigh Alexander at holleigh.alexander@viceroysnowmass.com or call
(970) 923 8020.
Spas & Sites of Aspen | 21
The Aspen Club & Spa
www.aspenclub.com
This private membership health and performance center offers highly
advanced fitness experts, programming and equipment. Inside the
77,000 square foot facility is the world-renowned Spa Aspen at which
delegates can take advantage of a 50-minute massage or facial for
$99 or an 80-minute service for $150, which includes access to the
fitness facilities all day. Salon Aspen also offers a variety of hair and
nail services. The Aspen Club has recently partnered with Auberge
Resorts and is about to undergo a $60 million renovation and expansion
to include fractional condominiums. For spa reservations or more
information, please email Amanda Perusse at aperusse@aspenclub.com
or call (970) 920-5821.
The St. Regis Aspen Resort
www.stregisaspen.com
The newly renovated St. Regis Aspen Resort is home to the flagship,
15,000 square foot Remède Spa, which is offering a 20% discount
on all spa services. Additionally, guests staying at the resort during
the Summit have complimentary access to the spa’s amenities, which
include steam caves, warm and cold plunge pools, a fitness center
and movement studio, spa boutique and men’s and women’s locker
facilities. To reserve an appointment, please call (970) 429-9650.
Glenwood Hot Springs
www.hotspringspool.com
This historic Colorado site will be the destination for the post-Summit
Colorado Mineral Springs Day, on Thursday, June 7 (the day after
the Summit concludes). Home to the country’s only “vapor cave,”
Glenwood is rich is mineral springs history. Delegates looking to extend
their stay in Glenwood can book a room at the Glenwood Hot Springs
Lodge at the special GSWS rate of $169. On the day of the postsummit Mineral Springs trip, participants can book a massage at the
discounted rate of $75. Any other day, delegates can receive 10% off
any treatment they choose. For reservations call 1-800-537-7946.
GSWS Guided Activities
www.secure-booker.com/gsws/shoponline/products.aspx
Additionally, GSWS delegates can choose from several guided activities
available pre- and post-Summit:
• a pre-Summit hike (Sunday, June 3) through the famous
picturesque Maroon Bells
• a historic town walking tour (Sunday, June 3)
• a post-Summit Colorado Mineral Springs trip (Thursday, June 7)
to Glenwood Hot Springs
Those who wish to experience Aspen on their own time can contact local
author and naturalist, Paul Anderson at andersen@rof.net for a private tour.
delegate
Directory
delegate
List by Company
• A La Turca Textiles, LLC, Guniz Alkan
• Abbajay & Associates, Sharilyn Abbajay
• absolute pools, Frank Mason
• Akin Gump Strauss Hauer & Feld, LLP, Jason Denby
• Alchimie Forever, Ada Polla
• Alliance Spas Relais Sante, Lucie Brosseau
• American Leisure, Wendy Bosalavage
• American Leisure, Steve Kass
• American Spa Magazine, Julie Keller Callaghan
• American Spa Therapy Education Certification Council, Anne Bramham
• Anderson & Associates, Peter C. Anderson
• Aromatherapy Associates, Geraldine Howard
• Asia Spa & Wellness Limited, Neil Orvay
• AsiaSpa India, Parineeta Sethi
• AsiaSpa Magazine, Rebecca Walker
• Aspen Brain Forum, Glenda Greenwald
• Aspen Institute, Franmarie Kennedy
• Aspen Institute, Amy Margerum
• Aspen Spa Management, Leslie Glover
• Auberge Resorts, Tracy Lee
• BABOR, Brian Brazeau
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
BABOR, Michael Schummert
Badrutt’s Palace Hotel, Martha Wiedemann
Barr + Wray, Lorne Kennedy
Barr + Wray, Peter Rietveld
Baum Foundation, Glenn Bucksbaum
Bellus Academy, Joanne Berry
Berger Hospitality Management, Emanuel Berger
BioDigital, Sujean Lee
BioDigital, Frank Sculli
BLU Spas Inc., Cary Collier
Blue Lagoon Iceland, Dagny Petursdottir
Blue Lagoon Iceland, Grimur Saemundsen
Brookings Institute, Dr. Kavita Patel
Buddha Spa and Brazilian Spa Association, Gustavo Albanesi
C&E Media, Sandhya Chipalkatti
California Institute of Integral Studies, Meg Jordan
Cambia Health Solutions, Jason Daughn
Canyon Ranch, Peter Smith
Canyon Ranch, Dr. Richard Carmona
Carbon War Room, Jose Maria Figueres
China Spa Association, Joanna Zhang
Chiva-Som International Health Resort, Thanisr Chaturongkul
Chiva-Som International Health Resort, Krip Rojanastien
Clarins, Hugh Wilson
Clarins, Ghislain Waeyaert
Clarins USA, Barry Mccaffrey
Clodagh Design, Clodagh Aubry
CN Hilton College, Univ. of Houston, Su Gibson
Comfort Zone, Arnaud Diaz
Delegate Directory | 29
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Commercial Properties Realty Trust, LLC, Carolyn Martin
COMO Hotels and Resorts, Corinna Yap
Contento Marketing, Nancy Griffin
Core Performance, Mia Kyricos
Cornell University, Mary Tabacchi, Phd
Creativity Workshop, Alejandro Fogel
Creativity Workshop, Shelley Berc
DermaMed Solutions, Ginger Hodulik
Design for Leisure, Don Genders
DiGuiseppe Architect, Anthony Diguiseppe
Dornbracht, Bastian Hartwigsen
Dornbracht, Matthias Voit
Earthlite/Living Earth Crafts, James Chenevey
East West Learning Centre Ltd., Michael Bartura
East West Learning Centre Pty Ltd., Steven Yeh
École hôtelière de Lausanne, Maria Teresa Agostini
Ecological Energy Systems, Marti Morenings
ECOSPA 360, Priti Odedra
Edelkoort Inc., Emmanuelle Linard
Elly Lukas, Alex Zotos
Emiliano Hotel, Gustavo Filgueiras
ESPA International, Sue Harmsworth
European Spa Magazine, Spa Publishing Ltd, Sarah Camilleri
Failte Ireland, National Tourism, Tracey Coughlan
Fairmont Raffles Hotels International, Anne Mccall Wilson
Fashionizer Spa Uniforms, Debbie Leon
Florida Gulf Coast University, Mary Wisnom
Florida State University, Jessica Alquist
Flrames Factory, Ltf, Mariko Soryu
• Four Seasons Hotels and Resorts, Christopher Norton
• Four Seasons Hotels and Resorts, Thomas Steinhauer
• Freelance Journalist/Author, Sophie Benge
• GFC, LLC, Hillary Lampers
• Gharieni Group, Sammy Gharieni
• Global Balans, Alla Sokolova
• Global Spa Vantage, Rianna Riego
• gloProfessional, Sean Butler
• GOCO Hospitality, Ingo Schweder
• GOCO Hospitality, Thomas Wurzinger
• Google, Ted Souder
• GramercyOne, Josh McCarter
• GramercyOne, Tracey Solanas
• Green Spa Network, Michael Stusser
• Grupo Diarq, Gina Diez Barroso De Franklin
• HBA/Hirsch Bedner Associates, Jenna Buell
• HBA/Hirsch Bedner Associates, Cameron Zentz
• HCB Associates/University of Derby, Jane Crebbin Bailey
• Health Technology Consultants, Jay Williams Phd
• Hilton Hotels Corporation, Ryan Crabbe
• Hugo Gagnon Studio/DCYSA Architecture & Design, Hugo Gagnon
• Hutchinson Consulting, Lori Hutchinson
• Hyatt international Hotels, Niamh Oconnell
• ILA, Denise Leicester
• Imagine Spa, Dave Courteen
• IMC Octave, William Taam
• IMC Octave (Shanghai Apong Realty & Investment Corp), Diane Chen
• IMC Octave (Shanghai Apong Realty & Investment Corp), George Xu
• imc2 health and wellness, Hensley Evans
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Independent Consultant, Samantha Foster
Insider’s Guide to Spas, LLC, Mary Bemis
Institute for Large Scale Innovation, John Kao
Intermountain Healthcare, Joseph Hutter, Md
International SPA Association (ISPA), Lynne Mcnees
International SPA Association (ISPA), Ella Stimpson
Iredale Mineral Cosmetics, Ltd., Jane Iredale
JCKRC Spa Destination Pvt Ltd, Rekha Chaudhari
JCKRC Spa Destination Pvt Ltd, J.C. Kapur
JH Anderson Holdings/SonomaTherapy™, John Anderson
June Jacobs Spa Collection, Rochelle Jacobs
Kamalaya Koh Samui, John Stewart
Kamalaya Koh Samui, Karina Stewart
Kerstin Florian, Charlene Florian
Klafs, Adrian Egger
Klafs Americas, Matthew Williamson
Kurtz-Ahlers & Associates, LLC, Joann Kurtz-Ahlers
La Prairie Group, Julia Petrini
Laboratoire Gibro S.A. d.b.a. PHYTO 5, Jon Canas
Lanserhof, Andreas Wieser
Lapinha SPA, Marianne Brepohl
Leading Hotels of the World, Sharon Ullrick
Leading Spas of Canada, Donna Holtom
Leisure Media, Liz Terry
Longevity Group, Nazir Sacoor
Lux Elements GmbH & Co. KG, Rolf Longree
Mandara Spa, Jeff Matthews
Mandarin Oriental Hotel Group, Andrew Gibson
Massage Envy Limited, LLC, Cg Funk
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Max Ventures Pvt. Ltd., Veer Singh
McKinsey, Elizabeth Stephenson
Medical Tourism Association, Renee-Marie Stephano
Mestre & Mestre, Diana Fernandez-Mestre
Michael Graves & Associates, Patrick Burke
Mii amo, Chris Bird
MiniLuxe, Sue Thirlwall
Miraval, Michael Tompkins
MSPA International Limited, Kathryn Moore
Natura Bissé, Jose Villegas
Natura Bissé, Joaquin Serra
Natural Resources Spa Consulting, Kim Matheson Shedrick
Naturopathica, Beth Stewart
NG Hotels & Resorts, Kamil Berk
NG Hotels & Resorts, Hediye Gural Gur
Niki Bryan Inc., Dan Shackleton-Jones
O Boticário, Juliana Garcia
Onyx Hospitality, Kirsty Maccomick
Organic Male OM4, Michael Bruggeman
Organic Spa Magazine, Beverly Maloney-Fischback
Orient Express, Filip Boyen
Paradigm Wellness, Darani (Winnie) Tsao
Peninsula Hot Springs, Norm Cleland
Peninsula Hotels, Sharon Codner
Pennsylvania State University, Anna Mattila
Performance Health Inc., Marshall Dahneke
Performance Health Inc., Lynda Solien Wolfe
PKF Consulting, Andrea Foster
Polynesian Spa, Martin Lobb
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Powerhouse Gym, Christy Cao
Prism Hotels & Resorts, Steve Van
Professional Beauty, Mark Moloney
Promet Spa Wellness, Mehmet Kabas
Raison d’Etre, Anna Bjurstam
Rancho La Puerta, Deborah Szekely
Rancho La Puerta, Roberto Arjona
Rancho la Puerta, Sarah Brightwood
Red Cashew, Nancy Nemer
Red Door Spa Holdings, Todd Walter
Red Door Spa Holdings, Jeff Kohl
Resense Spa SA, Monica Risenius
ResortSuite, Frank Pitsikalis
Revolution Places, Philippe Bourguignon
Richardson Sadeki, Heidar Sadeki
Richmond International, Belgin Aksoy
RMIT University, Dr. Marc Cohen
Rosewater Spas, Liz Belford
Rosewood Hotels and Resorts, Jennifer Haack
Sanitas Skincare, Lisa Crary
SelfOptima, Nader Vasseghi
Sense of Touch Spas, Anna Treier
Serena Spa Pvt. Ltd., Jesper Hougaard
Serena Spa Pvt. Ltd., Sabrina Hougaard
Sha Wellness Clinic, Alejandro Bataller
Shangri-La International Hotel Management Ltd, Sheila Mccann
Shankara Inc, Bhushan Deodhar
SHOUTAmerica, Brent Parton
Shuei Wellness Co, Ltd., Hirokazu Iida
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Six Senses Resorts & Spas, Sonu Sivdasani
Skin Essentials (M) Sdn Bhd, Chee Kwong Low
Smith Club & Spa Specialists, Deborah A. Smith
Smith Travel Research , Jan Freitag
Sofitel, Aldina Duarte Ramos
Sommerhuber GmbH, Christian Sommerhuber
Spa & Wellness International Council (SWIC), Elena Bogacheva
Spa Business, Katie Barnes
Spa Inc., Heather Ednie
Spa Life Magazine, Kris Abbey
Spa Professional Mexico, Sara Jones
Spa Strategy, Elaine Fenard
SpaCultures.com, Dr J Paul De Vierville
SPAd, Sylvia Sepielli
SpaEquip Inc., Polly Johnson
SpaFinder Wellness, Susie Ellis
SpaFinder Wellness, Pete Ellis
SpaFinder Wellness, Betty Weinkle
SpaSoft, Michael Deres
SRI International, Katherine Johnston
Starwood Capital Group, Neil Jacobs
Starwood Hotels & Resorts, Jeremy Mccarthy
Sundara Inn & Spas, Rick Duarte
SuperSmartHealth, Dr. Daniel Friedland
TAC GmbH - Reservation Assistant, Guenther Poellabauer
TAC GmbH - Reservation Assistant, Thomas Roessler
Tara Spa Therapy, Tara Grodjesk
Telome Health, Inc, & UCSF, Elissa Epel
Thalgo, Michel Gras
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Thalgo America, Guy Ehring
The Day Spa Co., Ltd., Tae Kawasaki
The Lewin Group, Anjali Jain, Md
The Marshall Plan, Kimberly Marshall
The Ranch at Live Oak / Malibu, Alex Glasscock
The Willing Way, Bobby Williams
Thermarium Baeder Bau GmbH, Mario Stiefler
Thermarium Baeder-Bau GmbH, Elmar Nagele
Tip Touch, Jean-Guy De Gabriac
Tourist Office of Spain, Javier Pinanes
Travaasa Destinations, Joy Berry
Travaasa Destinations, Chris Manning
Trilogy Spa Ventures, LLC, Richard Dusseau
Trilogy Spa Ventures, LLC, David Stoup
Unbescheiden GmbH, Heinrich Unbescheiden
Under a Tree, Amy Mcdonald
Universal Companies, Alfredo Carvajal
Universal Companies, Brenda Elliott
University of Arizona, Dr. Gary Schwartz
University of Denver, Cheri Young
University of Derby, Isobel Stockdale
Urban Land Institute, Peter Rummell
VOYA, Mark Walton
Wahanda, Lopo Champalimaud
WATG, Jeanie Klueter
Wellbeing Escapes, Stella Photi
Wellness Advocate & Actress, Mariel Hemingway
WTS International, Ginger Mclean
Wuttke Group, Mark Wuttke
•
•
•
YAMUNA, Yamuna Zake
Yelo Spa, Nicolas Ronco
Emily Gold Mears
Student Delegation
• California State Polytechnic University, Pomona, Chelsea Wong
• Chinese University of Hong Kong, Angelica Choy
• Cornell University, Andrea Menotti
• Cornell University, Mariko Fujio-White
• Cornell University, Hamidreza Pezeshkian
• École hôtelière de Lausanne, Adrian Garcia
• École hôtelière de Lausanne, Binbin Natalie Narkprasert
• École hôtelière de Lausanne, Hélène Micouleau
• École hôtelière de Lausanne, Chloe Gachet
• École hôtelière de Lausanne, Stéphanie Raimbault
• Pennsylvania State University, Lydia Hanks
• Pennsylvania State University, Emma Leach
• Pennsylvania State University, Marina Volpe
• Pennsylvania State University, Ben Dillan
• Saxion University, Charlett Kohlwes
• University of Denver, Lian Duan
• University of Denver, Molly Tomkins
• University of Denver, Jing Wan
• University of Houston, Andyshea Saberioon
• University of Houston, Armaghan Sadeghbeigi
• University of Houston, Kate Sornson
• University of Houston, Na Zhang
Sharilyn Abbajay
President, Abbajay & Associates
United States
1-301-918-9492
Sharilyn Abbajay was most recently responsible for Marriott’s portfolio
of 170 managed spas under the Ritz-Carlton, Marriott, JW Marriott,
and Renaissance brands. Her resume includes positions with the Neill
Corporation/Aveda Corporation, Elizabeth Arden Salons and Noelle,
a division of the Gillette Company. Sharilyn is a board member of the
International Spa Association (ISPA) and co-chair of the Washington
Spa Alliance (WSPA).
Kris Abbey
Publishing Editor
Spa Life Magazine, Australia
612-990-50137
www.spalifeguide.com.au
With 25 years in the industry, Kris Abbey is part-owner of Red
Thread Communications, a boutique communications agency
specializing in quality health, beauty and wellness content across
all mediums. Kris also owns and publishes Spa Life magazine,
Australasia’s leading consumer magazine focusing on the booming
spa and wellness industry.
Maria Teresa
Agostini
École hôtelière de Lausanne, Lausanne
Hospitality Consulting Switzerland
41-79-706-7553
www.lhcconsulting.com
Maria Teresa Agostini joined Lausanne Hospitality Consulting, the
consulting and executive education division of École hôtelière de
Lausanne, in February 2012. She held a previous position at PKF
Consulting Milan, where she was involved with different hotel, spa and
real-estate projects. She graduated from Edinburgh Napier University
Business School with First Class Honours, and was awarded “Tourism
Management with French Medal” for the year 2011.
Notes
Belgin Aksoy
Pres. of the Board, Richmond Intl
Turkey
90-216-571-4900
www.richmondintl.com.tr
As a pioneer in the spa and wellness sector, Belgin Aksoy helped
introduce Turkey as a spa destination by creating Richmond Nua
Wellness Spa. Healthy lifestyle and wellness has always been Belgin’s
passion and she has been working on a new concept called Wellness
Day. Under her supervision, Aksoy Group recently launched Richmond International, a global hotel/resort management and consultancy company.
Gustavo Albanesi
Founder, Buddha Spa & President,
Brazillian Spa Association, Brazil
55-11-3668-7221
www.buddhaspa.com
The owner of one of the largest spa chains in Brazil, Gustavo
Albanesi is also a partner at JG Partners Group, a financial counseling company, where he consults for the spa, hotel, resort and
cosmetic industries. Gustavo is the president of the Brazilian Spa
Association, which organizes Spa Week Brazil and the Brazilian
Spa Congress.
Guniz Alkan
President & Co-Owner
A La Turca Textiles, LLC., United States
1-610-434-0729
www.alaturcatextiles.com
After successfully launching the retail division of her family business,
Home Textiles, Guniz Alkan took on the development of its spa linen
and apparel division. Her most recent project has been to optimize
the towels used in the spa industry to reduce its carbon footprint
without compromising quality.
Jessica Alquist
Lead Researcher (with Roy Baumeister)
Florida State University
1-570-335-2333
www.psy.fsu.edu
Jessica Alquist is a PhD candidate in social psychology at Florida
State University, working under the supervision of Dr. Roy Baumeister. Her primary area of interest is “self-control,” and she is currently
conducting research on how uncertainty can undermine self-control.
John Anderson
Principal, JH Anderson Holdings, Inc. &
Chairman, Sonoma Therapy, Inc. U.S.
1-212-399-1096
John H. Anderson has been a developer, owner and manager of hotel
and resort projects (including residential, golf, spa and marina) for over
25 years. John specializes in the re-development and branding of under-performing assets in a variety of sectors and geographic locations,
providing development consulting, asset management and arbitration
support services to publicly traded companies and private owners.
Peter anderson
President & Founder
Anderson & Associates, United States
1-310-394-0563
www.anderspa.com
Peter C. Anderson is a vetted consultant, educator and speaker
in the hotel, resort and wellness industries. He regularly consults,
lectures and writes on issues of spa and resort development and
wellness programming. Peter is on faculty at Cal Poly Pomona, and
Cal State Long Beach and has developed numerous health and wellness programs for various clients around the world,
Roberto Arjona
Chief Executive, Rancho La Puerta
Mexico
52-858-764-5502
www.rancholapuerta.com
Roberto Arjona heads the staff at Rancho La Puerta, one of North
America’s first destination spas (established in 1940 in Baja California,
Mexico). Prior to joining Rancho La Puerta, Roberto held executive
positions at The Lodge at Pebble Beach and The Lodge at Torrey
Pines. He serves as president of the Green Spa Network.
Clodagh Aubry
CEO & Owner
Clodagh Design Intl., United States
1-212-780-5300
www.clodagh.com
Clodagh Aubry is a multi-discipline designer based in New York
City for 25 years. Her award-winning portfolio spans 24 countries
and includes hotels, resorts and luxury spas. She oversees three
acclaimed companies: Clodagh Design; Clodagh Signature; and
Clodagh Collection. Clodagh creates life-enhancing environments
committed to sustainability and authenticity in materials.
Katie barnes
Managing Editor, Spa Business Magazine
United Kingdom
44-0-146-247-1925
www.spabusiness.com
Katie Barnes has specialized in writing about the spa, beauty and
leisure industries for the past ten years. She joined the Leisure Media
Company in 2004 as assistant editor of Health Club Management
magazine, moved to Spa Business in 2006 and became managing
editor of the title in 2009. Katie was also the launch editor of the annual Spa Business Handbook, now in its third year.
Michael Bartura
Project Manager, East West Learning
Centre (IMC Group), Singapore
65-9137-9778
www.eastwestcentre.org
Michael Bartura is a graduate of the London School of Sports
Massage and Macquarie Graduate School of Management. He
takes a great interest in what defines “the me and the mine” while
realizing he’s hopelessly stuck in “his” version of “it.” Presently
Michael is driving design for mind-body programs and leadership
models for the East West Learning Centre.
Alejandro Bataller
VP, Sales & Marketing
SHA Wellness Clinic, Spain
34-96-681-1199
www.shawellnessclinic.com
In 2007, Alejandro Bataller joined the family company SHA Wellness as
vice president, with the challenge of launching what is today an international reference in health and well-being, the SHA Wellness Clinic. Three
and a half years after opening, SHA has been hailed with unprecedented
international media coverage and 12 international awards.
Liz Belford
Owner, Rosewater Spas, Canada
1-905-338-7724
www.rosewaterspa.com
In 2001, leader and innovator Liz Belford combined her passion and
experience in hospitality, wellness and attention to detail to create
Rosewater Spa of Oakville, a unique day spa offering an authentic
“total body, mind and soul” wellness experience. Building on success,
a second location, Rosewater Spa of Burlington, opened in 2008.
Mary Bemis
Founder & Editorial Director, Insider’s
Guide to Spas, LLC., United States
1-917-568-0246
www.insidersguidetospas.com
Mary Bemis is a major media voice in the spa industry. In 1997
she launched the trade magazine America Spa and in 2007, she
founded the consumer magazine Organic Spa. Mary is a founder
of the Washington Spa Alliance and is currently working on a new
media launch.
Sophie Benge
Freelance Journalist/Author
United Kingdom
44-208-994-9571
www.sophiebenge.com
Sophie Benge is an industry journalist and the author of “Tropical Spa.” Her new book focuses on the healing sources of Eastern
Europe, and she is currently researching a TV documentary for the
Discovery Channel on global indigenous health and beauty practices. Sophie is passionate about energy medicine modalities and is
distributor for Hungary mud.
Shelley Berc
Founder, The Creativity Workshop
United States
1-212-203-3252
www.creativityworkshop.com
Shelley Berc has been teaching people how to access, nurture and
expand their creativity for over 20 years. In 2000, she left academia to
dedicate herself wholly to the Creativity Workshop, which she founded
in 1993 with Alejandro Fogel, when they were cultural ambassadors for
the U.S. Information Agency. Shelley was a Professor of the Intl. Writing
Program and the Iowa Playwrights Workshop at the University of Iowa.
Emanuel BeRger
President & CEO, Berger Hospitality
Management, Switzerland
41-33-821-6692
www.bergerhospitality.ch
Emanuel Berger has been CEO of the Victoria-Jungfrau Collection, four
of Switzerland’s most luxurious hotels since 1970. In 2006, he founded
Berger Hospitality Management, a consultancy for luxury hotels.
Emanuel serves as a board member for a number of hotel companies
in the luxury segment, including Ecole Hôtelière Lausanne, and is a
member of the board of the Global Spa and Wellness Summit.
Kamil Berk
Tourism Coordinator
NG Hotels & Resorts, Turkey
90-216-456-7343
www.nghotelsandresorts.com
Kamil Berk is the Tourism Coordinator of NG Hotels and Resorts,
which owns three spa and thermal hotels in Turkey. Kamil has over
32 years of experience in the hospitality industry and has worked
with many of the industry’s well-known brands. He is a graduate of
Bosphorus University and has attended seminars at Cornell University
School of Hotel Administration.
Joanne Berry
Director of Spa & Wellness
Bellus Academy, United States
1-619-313-7544
www.bellusacademy.edu
With a focus on operations, management and education in many
segments of the spa industry, Joanne Berry has conducted extensive
training and product seminars globally. In 2006, she launched the consultant firm Spa Remedies. Joanne is now based at Bellus Academy
in San Diego, where she creates and oversees the development of
advanced course curricula.
Joy Berry
Cofounder & Principal
Travaasa Destinations, United States
1-303-534-6322
www.travaasa.com
Joy Berry is cofounder and principal of Travaasa Destinations,
a resort and spa development and management company that
has created and launched the Travaasa brand. Travaasa currently
includes two properties: Travaasa Austin and Travaasa Hana (formerly the legendary Hotel Hana-Maui).
Chris Bird
General Manager
Mii Amo, United States
1-928-204-6032
www.miiamo.com
At Mii Amo, Chris Bird oversees operations and staffing of the
24,000-square-foot spa resort at the Enchantment Resort in Sedona,
Arizona, managing 16 guest rooms, 22 treatment rooms, 60 therapists,
a boutique and a restaurant/bar. Before that, Chris was the Director of
Operations at the Lodge at Ventana Canyon where he managed a 50room Four Diamond resort, 850-member golf club and 250 employees.
Anna Bjurstam
Owner & CEO, Raison d’Etre, Sweden
46-87-56-00-56
www.raisondetrespas.com
Anna Bjurstam received her Masters degree in Business and Finance
and ventured into corporate fitness at 24-Hour Fitness, before entering the spa business in 1999. She has worked with over 100 spas
in 60 different countries, is a partner in Resense S.A. and recently
launched a franchise/license brand, LivNordic by Raison d'Etre. She
is a Global Spa and Wellness Summit board member.
Elena Bogacheva
President, Spa & Wellness International
Council (SWIC), Russia
7-495-764-0203
www.perfectspa.ru; www.1blic.ru
Elena Bogacheva is a pioneer in the Russian spa industry, having
started the first wellness club in Moscow in 1998. She wrote the
book Spa Mania: a Diagnosis of the Century, and teaches a course
for spa managers at the State University of Management. In 2010
Elena founded a non-profit organization, the Spa and Wellness
International Council (SWIC).
Wendy Bosalavage
President, American Leisure
United States
1-845-371-5670
www.americanleisure.com
Wendy Bosalavage has more than 20 years of experience in the
lifestyle industry, specializing in the areas of fitness, spa and wellness.
She is co-founder and vice president of the Medical Spa Society, a
past President of the Day Spa Association, and a highly motivated
speaker conducting seminars at leading industry trade shows.
Philippe
Bourguignon
Vice Chairman, Revolution Places &
CEO, Exclusive Resorts, United States
1-202-776-1447
www.revolution.com
Philippe is vice chairman of Revolution Places and CEO of Miraval.
Earlier in his career, he was chairman of Aegis Media France, co-CEO
of the Davos-based World Economic Forum, chairman and CEO
of Club Mediterranee and CEO of Euro Disney. Philippe is a board
member for eBay and Zipcar. He is visionary and passionate about
businesses that tap into the consumer’s innate desires.
Filip Boyen
COO, Orient Express, United Kingdom
44-207-921-4065
www.orient-express.com
In 2009, Filip Boyen was appointed Chief Operating Officer for OrientExpress Hotels, which consists of a portfolio spanning 23 countries
and includes 41 hotels, six luxury trains, two cruise operations and
a restaurant. A native of Belgium, Filip is fluent in Dutch, English,
French and German and is trained in the culinary arts.
Anne Bramham
President, The Bramham Institute &
Founder, ASTECC, United States
1-561-802-3855
www.astecc.com
Consultant, designer and trainer of spa therapies, Anne Bramham
is the founder of the American Spa Therapy Education Certification Council (ASTECC). Widely regarded as the benchmark for spa
therapy education, her ‘constitutionally’-based ASTECC curriculum
integrates classical spa therapies and bio chemical elements with its
highly individualized approach.
Brian Brazeau
CEO, North America, Babor
United States
1-917-842-0797
www.@babor.com
As CEO of Babor North America, Brian Brazeau directs and manages
all operations for the North American subsidiaries of BABOR Cosmetics, a worldwide leader in professional skincare. Brian brings to the
North American market a new and innovative vision to the positioning
and distribution of this prestigious German brand.
Marianne Brepohl
Co-Owner & Marketing Director
Lapinha SPA, Brazil
55-41-3622-1044
www.lapinha.com.br
Marianne Novaes Brepohl entered the family business in 2010 after
ten years of experience with CitiBank, GE and Toyota. In just two
years, Lapinha SPA has rejuvenated its image, improved its brand
and won prestigious awards. Born in São Paulo, Brazil, Marianne has
traveled and lived around the globe from Ecuador to Austria.
Sarah Brightwood
President, Rancho La Puerta, Mexico
1-858-764-5517
www.fundacionlapuerta.org
As President of Rancho La Puerta, Sarah Livia Brightwood oversees
all operations at the 3,000-acre fitness resort and spa located in
Tecate, Baja California. Founded in 1940, the resort serves 5,700
guests per year who seek mind, body and spirit wellness. She also
created the organic farm and culinary center that serves this worldrenowned destination spa. Sarah is fluent in Spanish and English.
Sabrina
Britto-hougaard
Director of Spa Operations
Serena Spa Pvt. Ltd., India
91-934-334-8225
www.serenaspa.com
Aside from being certified by several international spa courses,
Sabrina Hougaard is a certified NLP Master Practitioner. She is responsible for Serena Spa’s operations in India and the Maldives and
runs the Serena Vocational Training Institute, the first governmentapproved spa therapy training institute in India.
Lucie Brosseau
President & CEO
Alliance Spa Relais Sante, Canada
1-819-868-1553 x223
www.spasrelaissante.com
Lucie Brosseau has an extensive background in tourism and hotel
management, sales and marketing, event management, coaching and
training. Alliance Spas Relais santé has collaborated with the Bureau
de Normalisation du Québec and with Tourism Quebec to develop a
standards for spas program in the province. Lucie sits on the international ISO TC-228 committee, which is dedicated to establishing these
standards within the expanding global market.
Michael
Bruggeman
CEO, Organic Male OM4, United States
1-877-898-6253 x3
www.OM4men.com
With over 22 years experience in healthcare administration, Michael
Bruggeman has led several hospital building projects and product line
implementations, bridging traditional and non-traditional therapies.
After 9/11, Mike entered the spa and hotel industry. Today he is CEO
of the skincare line, Organic Male OM4, is a spa owner and is COO of
NaturalBeautyGroup.com.
Glenn Bucksbaum
President
The Baum Foundation, United States
1-415-346-6060
www.thebaumfoundation.org
Glenn Bucksbaum’s background includes twenty years experience in
the commercial real estate industry. He has served on the Board of
Directors of the Berkeley Art Museum and worked closely with The
Nature Conservancy, The Ocean Conservancy and many other conservation organizations. Glenn has successfully led The Baum Foundation,
which serves the arts, education and the environment, since 2003.
Jenna Buell
Designer, Hirsch Bedner Associates
United States
1-404-873-4379
www.hbaatl.com
Jenna Buell’s experience at Hirsch Bedner Associates includes myriad
phases of project design, from conceptual design through development,
space planning, construction documentation and specification of finishes
in the field of hospitality and spa design. While Jenna excels in hospitality
design, her experience and personal passion for spa and clubhouse
design make her an increasingly valuable contributor to each project.
Patrick Burke
Principal, Michael Graves & Associates
United States
1-609-924-6409
www.michaelgraves.com
Patrick Burke is a Principal and Studio Head at the international
architecture and design firm, Michael Graves & Associates. He has
extensive experience in hotel, spa and restaurant design – and most
recently, Patrick has been the Principal-in-Charge of Resorts World
Sentosa, a $4.4 billion integrated resort in Singapore comprised of six
hotels, an ESPA Spa, restaurants and retail outlets.
Sean Butler
President
gloProfessional, United States
1-303-892-3443
www.gloprofessional.com
Sean Butler is the president of gloProfessional, a company that markets and distributes four product lines: glo.therapeutics, glo.minerals,
glo.essentials and Lycon wax. The company’s products are distributed in 30 countries across the globe. Sean founded gloProfessional,
along with Mark Hayden and Dr. Richard Caleel, in 1997.
Sarah camilleri
Editor-in-Chief & Publisher, European
Spa Magazine, Spa Publishing Ltd. U.K.
44-115-945-4748
www.europeanspamagazine.com
Sarah Camilleri is the Publisher and Editor-in-Chief of European
Spa, Europe’s premiere spa business publication. European Spa
was launched in 2007 as an intelligent new business magazine and
website for leading spa decision-makers looking to stay ahead of
the latest spa developments. Published six times a year, this stylish,
respected magazine is enjoyed by more than 5,000 leading spa and
wellness professionals across Europe and worldwide.
Jon canas
President & CEO, Laboratoire Gibro S.A.
& Phyto Distribution Inc. Switzerland/U.S.
1-352-483-4800
www.Phytobiodermie.com
In 1998 Jon Canas and a group of investors acquired Laboratoire
Gibro S.A., the Swiss manufacturer of PHYTO 5 skincare products,
referred to as the “world leader in energetic, natural and holistic
skincare.” The products, based on the principles of energy medicine,
are distributed in 18 countries. He previously served ac CEO and Vice
Chairman of Omni Hotels.
Christy cao
CEO, Powerhouse Gym
China
86-158-1046-0233
www.powerhousegym.com.cn
Christy Cao is a pioneer of the Chinese fitness industry, and an expert
in Human Movement Science. In 2004, Christy set up Powerhouse
Gym China and introduced the AFAA (Aerobics and Fitness Association of America) system into China. She has also brought to China
many world-class training programs, making great strides in bringing
Chinese fitness up to international standards.
Dr. Richard
Carmona
Vice Chairman, Canyon Ranch & 17th
U.S. Surgeon General, United States
1-520-749-9655
www.canyonranch.com
Dr. Richard Carmona is Vice Chairman of Canyon Ranch, CEO of
Canyon Ranch Health division, and President of Canyon Ranch Institute. He is also a Distinguished Professor of Public Health at the Mel
and Enid Zuckerman College of Public Health at the University of Arizona. His resume includes being a medic, registered nurse, hospital
CEO, police/fire department medical director, trauma surgeon, SWAT
team leader and a U.S. Army Special Forces soldier.
Alfredo Carvajal
Executive Vice President
Universal Companies, United States
1-407-517-4967
Having joined leading spa industry supplier, Universal Companies,
in 2008, Alfredo Carvajal oversees sales, operations, education and
branding for the 30-year-old company, which serves more than
35,000 customers worldwide. He is on the board of U.C. Irvine’s Spa
Management Program and is the recipient of Disney’s Partners in
Excellence Award. Alfredo is also a competitive fencer.
Lopo
champalimaud
CEO & Founder
Wahanda, United Kingdom
44-777-935-3574
www.wahanda.com
With more than 15 million visitors per year, and with 250,000
business partners in 135 countries, London-based Wahanda is the
largest health, beauty and wellness marketplace in Europe. Prior
to founding Wahanda, Lopo Champalimaud was the Managing
Director of lastminute.com’s lifestyle business.
Thanisr
chaturongkul
CFO, Chiva-Som International Health
Resorts Co., Ltd., Thailand
66-2711-6900-12
www.chivasom.com
As CFO of Chiva Som, Thanisr Chaturongkul is responsible for the
finances, budgeting, strategic planning and business development for
one of the world’s premiere destination spas. He works closely with
Human Resources to manage overall staff performance, and he also
oversees and manages the Chiva-Som International Academy.
Rekha Chaudhari
Managing Director, JCKRC Spa
Destination Pvt. Ltd., India
91-982-089-7485
www.jckrc.com; www.caressaa.com
Rekha Chaudhari is the Founder of JCKRC Spa Destination, a leading spa solutions provider for the rapidly expanding Indian spa industry. The company works with premium spas, salons and 5-star hotels
to provide prestigious global brands, and cutting-edge products and
equipment, to clients. She is a true Indian spa market pioneer, and
the innovator of award-winning treatments like Novel Rope Therapy
and properties like Mumbai’s luxury day spa, Caressaa Spa.
Diane Chen
Deputy Head, Business Development
and Marketing, IMC Octave, China
86-21-6171-1725
www.imcgroup.info
At IMC Octave Diana Chen integrates East and West wellness lifestyle
concepts into real estate projects, and establishing platforms for introducing or strengthening integrative, preventative care concepts to the
Chinese market. Diana was an investment professional for Hong Konglisted company, Powerlong Real Estate, and has extensive experience
working with five-star hotels, including Starwood in China.
James chenevey
CEO, Earthlite & LIving Earth Crafts
United States
1-760-599-1112
www.earthlite.com
James Cheveney, CEO of both Earthlite and Living Earth Crafts,
has driven international growth for his companies, which are global
suppliers of spa and massage treatments tables, since 2003. James
has also held many board positions at companies such as Electra
Bicycle, the Green Spa Network and La Costa Youth Organization.
He is an avid yoga practitioner.
Sandhya
Chipalkatti
Editor & Publisher, Spa Mantra
Magazine (C&E Media), India
91-982-002-5953
www.spamantra.in
Sandhya Chipalkatti is the Editor and Publisher of Spa Mantra,
India’s first business-to-business magazine for the spa and wellness
industry - currently read by 5,000 key industry decision-makers.
Sandhya owns C&E Media, which, since 2002, has also published
StyleSpeak, a business-to-business magazine for salons with a
circulation of 40,000.
dornbracht.com /deque
mail@dornbracht.de
Product Design Sieger Design
Norm Cleland
General Manager & Director, Peninsula
Hot Springs Pty Ltd., Australia
61-438-448-801
www.peninsulahotsprings.com
Norm Cleland is a Founding Director and shareholder in Peninsula
Hot Springs, which opened in 2005. Covering 16 hectares and
offering geothermal hot springs, massages and fully catered dining, the destination now has 160 employees and hosts more than
250,000 visitors per year.
Sharon codner
Regional Spa Director, Asia
Peninsula Hotels & Resorts, Hong Kong
853-2696-6680
www.peninsula.com
Sharon Codner is based in Hong Kong at Peninsula Hotels, which
boasts eight spas in its elite portfolio. Codner has over 20 years of
experience working in spas and luxury resorts all over the world, from
Bermuda, Macau, Dubai, Barbados, to the United Kingdom. She
currently holds a Regional role for Peninsula spas in Asia and advises
on U.S. properties..
Dr. Marc Cohen
Professor, RMIT University
Australia
613-9925-7440
www.rmit.edu.au
Dr. Marc Cohen is a GSWS Board Member and Professor of Complementary Medicine at RMIT University, where he leads an online
Master of Wellness Program and contributes to education, research,
clinical practice and policy. Marc has published numerous research
papers and books, including co-editing the text, Understanding the
Global Spa Industry.
Cary Collier
President
BLU Spas Inc., United States
1-406-862-2200
www.bluspasinc.com
During the 1990’s, Cary founded, along with his wife Kim, Collier | Collier
Spas and pioneered spas around Asia while living in Bali. In 2000, he
launched Blu Spas, an international project planning, consulting, advisory and management firm based in the U.S. Cary and his team have
worked on over 300 spas in 30 countries for hospitality, club, residential
community, destination, wellness, medical and celebrity projects.
David Courteen
Managing Director, Imagine Spa
United Kingdom
44-1603-812727
www.imaginespamanagement.co.uk
Dave Courteen is founding director of Mosaic Spa and Health
Clubs Ltd., which wholly owns Imagine Spa Management and Fitness Express. The business operates over 18 spas and 28 health
clubs in the United Kingdom, employing over 500 people. The
original Imagine Spa, in Norfolk, was a finalist in the UK Day Spa
of the Year Awards.
Tracey Coughlan
Manager, Sector Liaison & Planning
Failte Ireland, National Tourism, Ireland
353-8799-44466
www.failteireland.ie
In her executive position with the Irish Tourism Board, Tracey Coughlan
has led a number of successful development and marketing projects
including Ireland’s ‘Lakelands and Inland Waterways’ and ‘Dublin’s
Doorstep.’ She has driven national projects including ‘Food in Tourism’
and ‘A New Vision for the Irish Home B&B,’ and is currently working on
a repositioning strategy for the national spa and wellness sector.
Ryan crabbe
Senior Director of Spa Operations &
Development, The Americas, Hilton
Hotels Corporation, United States
1-703-883-1028
www.hilton.com
Ryan Crabbe oversees the spas for Waldorf-Astoria, Conrad, Hilton,
Hilton Grand Vacations, and Embassy Suites in the Americas. He also
manages Golden Door and Guerlain concept spas. He founded the
consulting firm Interim Spa Solutions to offer transitional management
services to luxury hotels and has opened and directed spas for both
Wynn Resorts and The Ritz-Carlton Hotel Company.
Lisa Crary
CEO & Owner, Sanitas Skincare
United States
1-303-449-1875
www.sanitas-skincare.com
Lisa Crary is a Colorado powerhouse in both the skincare and
philanthropic arenas. Utilizing her previous expertise in entrepreneurship and accounting, Lisa embarked on the turnaround of the Sanítas
skincare brand in 2003. She maintains her passion for philanthropy
by actively serving on the boards of Teen With a Dream and The
Cinderella Foundation.
Jane
Crebbin-Bailey
Intl. Spa Consultant, HCB Associates &
Lecturer, University of Derby, U.K.
44-33-140-071-234
www.hcb-associates.com
Jane Crebbin-Bailey is a leading educationalist, writer and speaker
on spa therapies and spa operations and practices. Jane is a past
Chairman of The British Association of Beauty Therapy; she served as
a Director of the International Spa Association (Europe), with responsibility for Standards and Practices; and as a Board Member of The ISPA
Education Foundation in the USA.
Marshall Dahneke
President & CEO, Performance Health
United States
1-330-634-2264
www.performancehealth.com
Marshall Dahneke is President of Performance Health, the maker
of the market-leading products like Biofreeze, Thera-Band, Pedigenix and Prossage that help people manage pain, restore strength
and improve overall health. Marshall’s previous experience includes
positions at medical device companies STERIS Corp and Hill-Rom
Company, brand work at P&G, and consulting at Bain and Company.
Jason Daughn
Vice President, Cambia Health
Solutions, United States
1-503-412-7956
ww.cambiahealth.com
Jason Daughn manages the public policy division of Cambia Health
Solutions, a non-profit, total health solutions company headquartered
in Portland, Oregon. Cambia’s portfolio of companies spans all aspects
of healthcare. Jason has also directed special projects and served as a
Senior Advisor to Oregon Democratic Senator Ron Wyden, and oversaw
key strategic initiatives and policy development for the senator.
Jean-Guy
deGabriac
Founder & CEO
Tip Touch Academie, France
33-146-89-63-30
www.tiptouch.com
Jean-Guy de Gabriac created TIP TOUCH in 2004, and the company
has since trained over 500 beauty and spa professionals (therapists,
receptionists, spa managers) throughout Europe. Jean-Guy has also
designed signature treatments for top brands like Guerlain, Lancôme,
Radisson Blu, Shiseido and Sofitel. Before entering the spa industry, he
worked in Los Angeles as a script developer and media consultant.
Dr. J Paul
de vierville
Owner/Director, Spa Cultures
United States
1-210-912-9907
www.spacultures.com
Dr. J. Paul de Vierville is Professor of History and Humanities at Alamo
Colleges, St. Philip’s College, and is a Jungian Psychotherapist/Analytical
Consultant. He has been associated with the Balneotherapy Association
of North America and the International Association for Study of Dreams.
He owns the Alamo Plaza Spa at the historic Menger Hotel in San Antonio, Texas and runs a Spa-Waters: Dreams and Cultures seminar.
Jason Denby
Senior Public Policy Specialist
Akin Gump Strauss Hauer & Feld, LLP
1-202-213-3793
www.akingump.com
At leading global law firm, Akin Gump Strauss Hauer & Feld, Jason
Denby focuses on issues involving the health and wellness industry.
He previously managed the public policy practice of former U.S.
Secretary of Health, Tommy Thompson, at Akin Gump. Jason serves
on the Circles Board of the John F. Kennedy Center and is a member
of the Society of Fellows at the Aspen Institute.
Bhushan deodhar
CEO, Shankara Inc., United States
1-830-232-4300
www.shankara.com
In 2008, Bhushan Deodhar joined Shankara Skincare, an all natural antiaging skin care targeted towards day, resort and luxury spas,. Shankara
products are now sold in well-known spas and distributed in Canada,
Western Europe, Scandinavia, Middle East, Australia and New Zealand.
Bhushan began his professional career in 1995 at Nortel Networks,
before joining Oracle Corporation and later Sumeru, Inc.
Michael Deres
Director, National Accounts
SpaSoft, Canada
1-905-752-1809
www.springmiller.com
Michael Deres brings over ten years of management experience in
the hotel and spa industry to SpaSoft, which provides industry-leading spa and activity management systems to the world’s top resorts,
day spas and med-spas.
Arnaud diaz
International Director
[comfot zone] Davines Group, Italy
39-0521-965611
www.comfortzone.it
Arnaud Diaz began his career in 1993 with IFF International Flavors
& Fragrances. Since then he has worked with companies like Cartier,
YSL, and Hermés, before returning to the spa industry through
Sothys, where he works as the brand’s export director. Arnaud has
headed the international development of [comfort zone] for 2 years.
Gina diez Barrosa
de franklin
President & CEO
Grupo Diarq, Mexico
52-55-5540-4404
www.diarq.com
Gina Diez Barroso de Franklin is President and CEO of Grupo Diarq, a
Mexico City-based firm whose vision is to promote and develop Mexican creativity. Over the last 20 years the company has grown to nine
subsidiaries with more than 500 employees, running the gamut from
real estate development to the creation of the University of Design, Film
and Media. In 2012, Grupo Diarq’s publishing house GYA published
the book Harmony + Serenity + Balance: Spectacular Spas of Mexico.
Anthony Diguiseppe
President & CEO, DiGuiseppe
Architects, United States
1-212-439-9611
www.diguiseppe.com
Anthony J. DiGuiseppe’s recent hospitality projects include the five-star
Spa at the Trump Soho, featuring the first and only hammam in NYC,
Gurneys’ Inn Resort & Spa, the Solita Soho and the Providence Biltmore
Hotel’s spa suites. DiGuiseppe is developing a five-star hotel and spa in
downtown Los Angeles. He’s been listed in the Top 100 Hotel Design
Firms by Hotel & Motel Management Magazine every year since 2008.
Rick Duarte
General Manager & Director of Spa
Operations, Sundara Inn & Spa, U.S.
1-608-253-9200
www.sundaraspa.com
With more than 30 years in the Hospitality industry, Rick Duarte also
serves on the Board of Wisconsin Hotel & Lodging Association, is a
member of ISPA and the National Restaurant Association and serves
as an advisor on the Governor’s Travel Green Wisconsin Committee.
Rick and the Sundara team have continued to expand upon principles
of green & sustainable beliefs to actively support initiatives like the
Global Soap Project, Eco-Challenge 2020 and Travel Green Wisconsin.
Aldina Duarte
ramos
Senior Brand Manager
Sofitel, France
33-14-538-1922
www.sofitel.com
Aldina Duarte Ramos is the Resort and Spa Brand Manager at Sofitel
Hotels and Resorts, which boasts a collection of over 160 hotels
worldwide. She is responsible for the strategic repositioning of the
Sofitel brand and is credited with the design and deployment of SoFIT
and SoSPA well-being concepts within the brand. Before joining Accor
in 2004, Aldina oversaw the commercial division at Anne Semonin.
Richard Dusseau
President
Trilogy Spa Ventures, United States
1-720-289-8023
www.trilogyspaventures.com
Richard Dusseau has 25 years experience in luxury hospitality, having
been a successful entrepreneur and founder of multiple hospitality,
spa consulting and operations companies. He co-founded Spa Strategy, which delivered services to over 240 projects in 38 countries.
Richard is now president of Trilogy Spa Ventures, a spa management
company that develops and manages innovative spas in hotels and
resorts. He is a founding Board Member of the GSWS.
Heather ednie
Editor-in-Chief, Spa Inc. Magazine
Canada
1-405-825-2038
www.spainc.ca
Heather Ednie is Editor-in-Chief of Spa Inc. magazine, which
connects spa professionals with the latest Canadian and international trends. Spa Inc. is the nation’s only bilingual magazine for
Canadian spa professionals.
Adrian egger
Managing Director, Spa Divison
KLAFS, Germany
49-791-501-520
www.klafs.de
Adrian Egger builds on over ten years of experience in the spa
industry as the managing director, spa division, for KLAFS, a world
market leader in saunas and spas. Adrian is responsible for a
number of top international projects and coordinates collaborations with 65 partners worldwide, including hospitality brands such
as Hilton and Marriott.
Guy Ehring
CEO, Thalgo America, United States
1-954-525-9665
www.thalgousa.com
With an extensive manufacturing background, Guy Ehring is directly
responsible for the development and distribution of Thalgo’s product
ranges in the U.S. The Thalgo umbrella encompasses an array of
product brands, like Thalgo, Terrake, Terre&Mer, Couleur Caramel
and Ella Bache, that are distributed in over 90 countries worldwide.
Brenda Elliott
CEO
Universal Companies, United States
1-276-591-4005
In 2010, Brenda Elliott was appointed chief executive officer for
Universal Companies, a leading international distributor of products,
equipment and supplies to spas, skincare professionals and resort and
destination properties. Ms. Elliott resides in Abingdon, Virginia where
after years of urban living she is acquiring a taste for small-town life.
Pete Ellis
Chairman & CEO, SpaFinder Wellness
United States
1-212-716-1210
www.spafinder.com
A visionary who has owned over 25 companies, Pete Ellis launched
the automobile buying/research website, Autobytel.com, which revolutionized the auto industry and went public in 1999. In 2001 Pete
became CEO of SpaFinder, Inc. and built the world’s largest spa and
wellness media, marketing, and gifting company, with contractual relationships with 20,000-plus properties. He is chairman of the GSWS.
Susie Ellis
President, SpaFinder Wellness
United States
1-212-716-1212
www.spafinder.com
As President of SpaFinder Wellness, the world’s largest spa media,
marketing and gifting company, Susie Ellis is a prominent writer,
speaker and analyst. Known for her Spa Industry Blog and SpaFinder’s annual Spa Trend Report, Susie is a current board member of the
Global Spa and Wellness Summit and holds a MBA from UCLA.
Dr. Elissa Epel
Co-Founder, Telome Health &
Assoc. Professor, Univ. of California,
San Francisco, United States
1-415-476-7648
www.telomehealth.com
Dr. Elissa Epel is a leader in the field of health psychology and behavioral medicine. At UCSF she formed a research center on telomere
health with Nobel Laureate in Medicine Dr. Elizabeth Blackburn. Elissa
studied psychology and psychobiology at Stanford University, and
received her PhD at Yale University. She has won several awards and
is a board member of The Baumann Foundation and Free and Clear.
Hensley Evans
Chief Strategy Officer, imc2 health
and wellness, United States
1-212-430-3200
www.imc2.com
Hensley Evans has been working in the health and wellness industry
for more than twelve years and is especially interested in leveraging
digital, mobile, and social media channels to support health behavior
change. She has held several leadership roles at imc2 health and
wellness and prior to joining imc2 health and wellness she served as
President of Harte-Hanks Direct and Interactive.
Elaine Fenard
Partner, Spa Strategy United States
1-303-8273-8100
www.spastrategy.net
Elaine Fenard became an integral partner of Spa Strategy in 2006. She
also served as VP of Spa Development and Operations for Starwood
Hotels & Resorts, where she oversaw over 750 properties in more than
80 countries. Elaine championed the Starwood Spa Collection, a group
of 38 unique spas, in addition to overseeing the development of many
successful individual spas under the Starwood umbrella.
Diana FernandezMestre
Owner & Director, Mestre & Mestre Spa
Consulting, Mexico
52-551-798-2567
www.mestre-spa.mestre.com
Mestre & Mestre Spa Consulting is the most recognized spa and
wellness firm in Mexico and Latin America, with 25 years of experience and a portfolio of 50 prestigious spas. Diana Mestre graduated
summa cum laude from CalPoly Pomona, with a degree in Pre-Med
Biology, and obtained a Quality Global Competitiveness diploma from
San Diego State University.
Jose Maria
figueres
President, Carbon War Room
Switzerland
1-202-717-8448
www.carbonwarroom.com
Jose Maria Figueres-Olsen served as the President of Costa Rica from
1994 to 1998, and is the current President of the Carbon War Room.
He is also a Board Member of The World Resources Institute, The World
Wildlife Fund, The Stockholm Environment Institute and Leadership in
Environment and Development - and is an Advisory Board Member of IJ
Partners, while leading the Advisory Board of Arcano Earth Fund.
Gustavo Filgueiras
CEO, Emiliano Hotel, Brazil
55-11-3728-2130
www.emiliano.com.br
Gustavo Filgueiras is the CEO of Hotel Emiliano, a leading luxury hotel
in Brazil. He is responsible for all strategic, operational and financial
management of the property. The Emiliano was named the best
“Leading Hotel in the World” in 2004 and 2010, and received Travelers’ Choice awards by TripAdvisor in 2008, 2009 and 2012.
Charlene Florian
VP, Corporate & Creative Development
Kerstin Florain Intl., United States
1-949-595-4300 ext. 116
www.kerstinflorian.com
As Vice President of Corporate and Creative Development for Kerstin
Florian International, Charlene Florian is responsible for the international business, product and treatment development of this exclusive
spa product collection. The company supplies 100 products, over 30
treatments, and education to many of the world’s finest resorts and
spas in 35 countries.
Alejandro Fogel
Director, The Creativity Workshop
United States
1-212-203-3252
www.creativityworkshop.com
Alejandro Fogel founded The Creativity Workshop in 1993 with Shelley Berc and has been helping individuals and institutions believe
in and develop their innate creativity ever since. Born and raised in
Buenos Aires, Alejandro is also a well-known visual artist. His works
are in museum and private collections in Europe, South America, the
Middle East and the U.S.
Andrea Foster
Vice President
PKF Consulting, United States
1-617-665-1736
www.pkfc.com
Andrea Foster was Miraval’s VP of Business Development and Marketing, and has consulted on numerous hospitality and spa projects.
She is currently a VP at PKF Consulting and the publisher of the
research firm’s “Trends in the Hotel Spa Industry” report. Andrea is
a Board Member of the New England Spa Association and industry
advisor to the Cornell University Spa Association.
Samantha Foster
Business Development Consultant
Thailand
66-27-116-900
Samantha Foster is one of Asia-Pacific’s most experienced consultants. Qualified in many health and beauty therapies, Sam’s 20 years
of experience spans all aspects of today’s wellness industry. An
accomplished author, trainer and speaker, she was the founding Chairman of the Asia-Pacific Spa & Wellness Coalition and has worked with
renowned spas including Chiva-Som International Health Resort.
Providing the Perfect Spa Experience?
Simple.
No matter the size of your business,
SpaSoft ™ offers a flexible interface that
empowers you and your staff to provide
the best service imaginable. Select an
edition that fits your business and enjoy:
Personalizing each guest’s experience
Secure point-of-sale transactions
(PCI-DSS/PABP-PA DSS Validated)
Simple solutions to maximize revenue
opportunities
Visit www.spasoft.com to request your
demo now!
Jan Freitag
Senior Vice President
Smith Travel Research, United States
1-615-824-8664 x3352
www.str.com
Jan Freitag is Vice President of Global Development at Smith Travel
Research, which offers monthly, weekly, and daily STAR benchmarking reports to more than 43,000 hotel clients, representing over 5.7
million rooms worldwide. Jan is charged with exploring opportunities
related to STR’s development initiatives. He is also the author of a
regular column in Lodging magazine.
Dr. Daniel
Friedland
CEO, Super Smart Health & Medical
Director, Barney & Barney, United States
1-858-481-2393
www.supersmarthealth.com
Dr. Daniel Friedland is a thought leader, speaker, educator and consultant in Evidence-Based Medicine and health and wellness. He is Board
Certified in both Internal Medicine and Integrative Holistic Medicine and
is the author of the seminal Evidence-Based Medicine: A Framework for
Clinical Practice. Daniel is also Medical Director for Barney & Barney, a
major insurance brokerage.
TAC Informationstechnologie GmbH
Schildbach 111 | 8230 Hartberg | Austria
1007 Church Street, Suite 401 | Evanston, IL 60201 | USA
T: +43 3332 6005 990 | E: office@reservationassistant.com
www.reservationassistant.com
CG Funk
VP, Industry Relations & Product
Development, Massage Envy, U.S.
1-480-220-1484
www.massageenvy.com
CG Funk is Vice President of Industry Relations at Massage Envy,
which has sold 930 franchises in the U.S. - and has an existing
portfolio of 795 franchises, of which 485 are spa locations. CG is
responsible for the creation of multiple Massage Envy programs, and
she serves as the international spokesperson for the company while
also providing outreach to the media and government.
Hugo Gagnon
Founder, Hugo Gagnon Studio &
Architect, DCYSA Architecture & Design,
Canada; 1-514-847-1117 x 264
www.hugogagnon.com/www.dcysa.ca
Hugo Gagnon is a designer and architect whose professional experience spans the commercial, health and residential industries. He has
strong expertise in the design process for the wellness and hospitality
industries and in the links between strategic thinking and overall design. Hugo recently joined DCYSA Architecture & Design, a Canadian
firm responsible for over 6,000 projects.
Juliana Garcia
Marketing Manager, O Boticario, Brazil
55-413-375-7625
www.grupoboticario.com.br
Juliana Paes de Almeida Garcia is a marketing professional with 10
years of experience in consumer goods. She serves as marketing
manager for Nativa SPA, a multi-category brand that provides wellbeing to women. Prior to her arrival at O Boticário, Juliana spent over
seven years in Kraft Foods Brasil, managing brands such as Philadelphia Cream Cheese, Oreo and Lacta (#1 Brazilian chocolate brand).
Don Genders
Managing Director, Design for Leisure
United Kingdom/United States
1-415-373-7164
www.designforleisure.com
Don Genders has over 20 years experience in the design and implementation of aquathermal spa experiences, and serves as Managing
Director at Design for Leisure (DFL), a thermal bathing experience leader for the international spa industry. DFL, which has offices in London,
Dubai, Las Vegas and Cancun, specializes in highly innovative, custom
concepts. Don is also a Managing Director at Klafs Americas.
Sammy Gharieni
Founder & CEO
Gharieni Group, Germany
49-171-831-6431
www.gharieni.de
Since Sammy Gharieni founded Gharieni Group 20 years ago, it has
emerged as one of the leading European manufacturers of high-end
chairs, spa & medical beds and furniture and equipment. Its spa division offers a high-quality, innovative range of spa equipment solutions
and furniture. The company provides equipment to spas and hotels in
more than 55 countries across the globe.
Andrew Gibson
Group Director of Spa, Mandarin
Oriental Spa Group, Hong Kong
852-2895-9231
www.mandarinoriental.com
Andrew Gibson is the Group Director of Spa for the Mandarin
Oriental Hotel Group, providing global support for the design,
development and operation of Mandarin Oriental Spas worldwide. Andrew has deep experience in almost every aspect of the
spa service industry, and he is a Founding Board Member of the
Global Spa & Wellness Summit.
Su Gibson
Professor, CN Hilton College
University of Houston, United States
1-713-743-1480
www.uh.edu
Su Gibson teaches spa management at the Conrad N. Hilton College, considered one of the top hospitality colleges in the world.
Su also organizes the Houston Spa Association. She has worked
in the spa industry for over ten years, both in the United States
and the United Kingdom.
Alex Glasscock
Co-Owner, The Ranch at Live Oak
Malibu, United States
1-310-457-3369
www.TheRanchMalibu.com
Alex Glasscock founded the unique health and wellness retreat, The
Ranch at Live Oak Malibu, in 2010. A native of Texas, Alex worked
in commercial mortgage banking before moving to Los Angeles in
1987, where he founded an investment company with a residential
mortgage subsidiary. His homes have been featured in top publications including Architectural Digest, Veranda and Elle Décor.
Leslie glover
Owner & President, Aspen Spa
Management, LLC, United States
1-954-229-8353
www.aspenspamanagement.com
In 2007 Leslie Glover became President of Aspen Spa Management,
an international spa consulting firm with over 50 years of experience,
and over 100 projects in more than 26 countries. With a diverse project portfolio, Aspen Spa Management is renowned for their sensitivity
to the cultural and environmental context of projects, and delivers
customized, turnkey solutions for spas worldwide.
Emily Gold mears
United States
1-310-476-5854
Michel gras
International Director for Thalgo/Terrake
Brands, THALGO, France
33-494-19-73-73
www.thalgo.com
Michel Gras’ has a 20-year career in the international cosmetics field,
with a focus on new business and brand promotion. In 1999, Michel
joined Thalgo Cosmetics, the original French marine spa brand,
founded in 1964. Today, Thalgo treatments and products are chosen
by over 20,000 of the top spas, resorts and thalassotherapy centers
in more than 90 countries.
Glenda greenwald
President, Aspen Brain Forum
United States
1-970-925-8153
Glenda Greenwald, President of the Aspen Brain Forum Foundation,
recently organized the first Aspen Brain Forum, an annual meeting of
top level international brain researchers, in Aspen, Colorado. Glenda is
Founder and Chair Emeritus of the Aspen Center for Integral Health, a
national non-profit education institute addressing integrative, preventive, and environmental medicine and health, from 2000-2010.
Nancy Griffin
Principal, Contento Marketing
Group and Bloom, United States
1-415-987-0012
www.contentomarketing.com
Nancy Griffin has been committed to spa education and marketing
for 20 years. Some of her major industry contributions include founding SpaTrade and SpaExec (acquired by Questex Media), Contento
Marketing Group and the recently launched Bloom, an online training
solution for spas and salons. She has her Masters in Hospitality Management from Cornell University.
Tara grodjesk
President and Founder, TARA®
Spa Therapy, Inc., United States
1-831-277-1408
www.taraspa.com
For over 20 years, Tara Grodjesk has been an industry leader known
for developing innovative concepts, programs and products that
focus on wellness and deliver therapeutic efficacy. TARA® Spa
Therapy, Inc. has touched over 300 spas, 6,000 therapists and millions of spa-goers. As a Board Member of the Green Spa Network,
Tara advocates spa “greening” and sustainability.
Hediye Gural Gur
CEO, NG Hotels & Resorts, Turkey
90-216-456-7343
www.nghotelsandresorts.com
Hediye Gural Gur is board member and CEO of NG Hotels &
Resorts, a collection of properties in Turkey. Hediye is a member of
SKAL Istanbul (Tourism Professionals Club), TYD (Tourism Investors
Association), TUROB, and TIKAD (Turkish Businesswomen Association). She holds an MBA degree from Yeditepe University/Istanbul.
Jennifer Haack
Corporate Director of Spa Developemt
Rosewood Hotels & Resorts, U.S.
1-214-880-4261
www.rosewoodhotels.com
With 20 years of industry experience, Jennifer Haack has been
with Rosewood for almost six years. Instrumental in the design and
development of Rosewood’s branded Sense® Spas, Jennifer takes
pride in partnering with the finest designers and finest partners in
wellness and skin- and body-care innovation. The brand current has
11 branded spas and over 14 in development.
Sue Harmsworth
CEO & Founder, ESPA International
United Kingdom
44-125-274-2800
www.espaonline.com
Susan Harmsworth has over 35 years of spa industry experience,
with a portfolio of over 250 spas in 55 countries – including ESPA’s
new flagship in London, ESPA Life. The ESPA brand is renowned for
its extensive natural product range, innovative and effective treatments, unsurpassed post-graduate therapist training and its spa
design and management division. Sue is a GSWS Board Member.
Bastian
hartwigsen
Head Delegate SPA
Dornbracht GmbH, Germany
49-2371-433-2102
www.dornbracht.com
Bastian Hartwigsen is an integral member of the spa division at
Dornbracht, a global, family-run manufacturer of high-quality designer
fittings and accessories for bathrooms and kitchens. Bastian is
charged with developing a strategy focusing on all aspects of the
spa industry, and developing products and concepts unique to the
Dornbracht name.
Mariel Hemingway
Academy Award-Nominated Actress
& Wellness Advocate, United States
1-310-804-0732
www.marielhemingway.com
Mariel Hemingway is an Oscar-nominated actress, and a renowned,
passionate wellness advocate. She is the author of Finding My Balance,
Healthy Living from the Inside Out and Mariel’s Kitchen. She earned an
Academy Award Nomination for her work in Woody Allen’s Manhattan.
Constantly helping to spread the “wellness revolution” message, she has
a particular interest in mental wellness education and solutions.
Ginger hodulik
Vice President
DermaMed Solutions, United States
1-610-579-6041
www.dermamedsolutions.com
Ginger Hodulik holds a BS and MS in Nutrition and is a Certified
Nutrition Specialist. Ginger’s most recent role, as co-owner and Vice
President of Research and Development for DermaMed Solutions,
focuses on researching the latest scientific advances in skincare and
incorporating them into DermaMed’s holistic approach.
Donna Holtom
Director, International Relations,
Leading Spas of Canada & Owner/
Founder, Holtz Spas, Canada
1-613-241-7770
www.leadingspasofcanada.com
Donna Holtom is the Director of International Relations for (and past
President of) the industry association, Leading Spas of Canada. With
Leading Spas of Canada, Donna worked in conjunction with the
Canadian Tourism Commission and International Spa Association to
produce quality industry research. She is also affiliated with the Canadian Tourism Commission Task Force on Spa and Wellness.
Jesper hougaard
Managing Director
Serena Spa Pvt. Ltd., India
91-82-4243-2358
www.serenaspa.com
Jesper Hougaard is founder of Serena Spa, which first opened in the
Maldives in 2000, and expanded to India and Sri Lanka in 2002 and
2003. Jesper oversees 17 on-going and completed spa projects in
Kenya, Maldives, Egypt, Seychelles, India, Sri Lanka, and Turkey. He
served as a board member of ISPA from 2009 till 2011 and is a technical committee member for wellness accreditation standards, NABH,
a Quality Council of India..
Geraldine howard
Co-Founder & President
Aromatherapy Associates, U.K.
44-0208-569-7030
www.aromatherapyassociates.com
Geraldine Howard has over 35 years experience in the spa industry, and is one of the world’s leading experts on aromatherapy. She
develops products, treatments and training programs for spas in
over 45 countries. A frequent, well-regarded speaker at conferences,
Geraldine is recognized for her extensive knowledge of, and passion
for, her specialty.
Lori hutchinson
Founder & Co-Owner
Hutchinson Consulting, United States
1-707-935-9760
www.hutchinsonconsulting.com
In 1993, Lori Hutchinson founded Hutchinson Consulting, a recruiting
firm dedicated to hospitality management. Between 2005 and 2011,
Lori, her husband Bill, and their team have placed 252 hospitality
managers and executives - including 84 people in spa-related companies, primarily in the United States.
Joe Hutter, md
Fellow, Institute for Health Care Delivery
Research, Intermountain Healthcare
United States
1-813-370-7473
Joe Hutter, MD, is a practicing physician and fellow in the Institute
for Health Care Delivery Research at Intermountain Healthcare. Joe
worked on the Senate HELP Committee during health reform, 20092010, as a Brookings Congressional Fellow. Prior to that, he served
on the Council on Legislation of the American Medical Association
while practicing at the Washington Hospital Center, Washington, DC.
Hirokazu Iida
President
Shuei Wellness Co, Ltd. Japan
81-3-3700-7472
www.upforyoga.com
As President of Shuei Wellness, Hirokazu Iida runs diversified programs including yoga, tennis, cardio exercise and spa. Cardio Tennis,
the company’s unique fitness program, is now expanding to 15 tennis
facilities in Japan. And Shuei Wellness’ Up For Yoga - a premium
yoga studio meets spa atmosphere concept - serves over 1,000
guests per establishment, per month.
Jane iredale
President & CEO, Iredale Mineral
Cosmetics, Ltd. United States
1-413 644-3134
www.janeiredale.com
Jane Iredale founded her eponymous cosmetics brand in 1994.
She was one of the very first to offer the beauty industry a full line of
cosmetics based on minerals. Jane’s brand is now carried by over
5,000 spas, salons and medical clinics throughout the U.S., and can
be found in more than 50 countries.
Neil jacobs
President, Global Hotel Operations
Starwood Capital Group, United States
1-203-422-8108
www.starwood.com
Neil Jacobs’ portfolio includes the recently announced Baccarat Hotels
& Resorts and 1 Hotels. Mr. Jacobs spent 14 years with Four Seasons
Hotels & Resorts, serving as Senior Vice President, Operations for Asia
Pacific. Based in Singapore, he oversaw the operation of 16 hotels
throughout the region, and 10 additional properties under development
throughout China, India, Vietnam and the Indian Ocean islands.
Rochelle jacobs
Co-Creator, June Jacobs Spa
Collection, United States
1-212-471-4830
www.junejacobs.com
Rochelle Jacobs has overseen and contributed to the successful expansion of numerous beauty ventures, including completely bare, ANSR,
MISSION Athlete Care - and her family businesses, Peter Thomas Roth
Clinical Skin Care and June Jacobs Spa Collection. A beauty industry
veteran and former financier, Rochelle Jacobs brings to every venture a
strategic mindset, operational expertise and financial analysis.
Anjali jain, md
Managing Consultant & Researcher
The Lewin Group, United States
www.lewin.com
Anjali Jain, MD, is a senior researcher and managing consultant at
The Lewin Group, a health and human services research and policy
group. Formerly an assistant professor in pediatrics and health policy
at Children’s National Medical Center and The George Washington
University, Dr. Jain’s research has focused on children’s health and
public health, particularly obesity prevention and policy and other
preventable conditions among low-income and minority families.
Polly johnson
CEO, SpaEquip, United States
1-707-737-1121
www.spaequip.com
Polly Johnson’s company SpaEquip has evolved to support the
global procurement needs of many major spa brands, including those
found in Hilton, Fairmont Raffles, Starwood, Marriott and Ritz-Carlton
properties. SpaEquip has offices in the United States, the United
Kingdom and Hong Kong. Prior to her work in the spa industry, Polly
was an executive at an NBC TV affiliate.
Katherine
johnston
Senior Economist, Economics Program
SRI International, United States
1-202-494-0181
www.sri.com
As a senior economist at SRI International, Katherine Johnston has
extensive experience in industry cluster analysis, regional competitiveness assessments, economic modeling, and economic strategy
development. Since joining SRI more than ten years ago, Katherine
has conducted economic and industry research projects in more than
two dozen countries.
Sara jones
Managing Director & Editor, Spa
Professional Mexico Magazine, Mexico
52-984-128-9176
www.spaprofessionalmexico.com
Sara Jones launched Spa Professional Mexico in 2010, and this
industry- and consumer-facing magazine has helped the thriving
Mexican spa community grow, by delivering relevant, timely information to over 5,000 industry professionals and spa connoisseurs alike.
Spa Professional Mexico is dedicated to being a go-to resource for
industry trends, innovations and resources.
Meg jordan
phd, rn, cwp
Professor & Department Chair, Integrative Health Studies, California Institute
of Integral Studies United States
1-415-599-5523
www.megjordan.com; www.ciis.edu
Meg Jordan a medical anthropologist, an international health journalist and a behavioral health specialist. She is also Editor-in-Chief of
American Fitness Magazine. A former CNN and Today Show health
correspondent, she is a Board Member of the National Wellness
Institute, the National Consortium for Credentialing Health & Wellness
Coaches and the Health Medicine Institute.
Mehmet Kabas
President, Promet Spa Wellness,Turkey
90-216-368-4840
www.prometspawellness.com.tr
Mehmet Kabas is the Founder of Promet, a leader in the design and
implementation of spa and wellness centers in Turkey. Mehmet has
30 years of experience in the sector and is a member of the TurkishFinnish Businessmen’s Association and the Foreign Economic Relations Board. He holds a master’s degree in business administration
and industrial engineering.
John Kao
Chairman, Institute for Large
Scale Innovation, United States
1-646-289-4336
www.johnkao.com
John Kao is Chairman of the World Economic Forum’s Global
Advisory Council on Innovation, Director of the Bay Area Science
and Innovation Consortium and founding member of Cisco System’s Innovation Commission. Dubbed an “innovation activist” by
The Economist, the former Harvard Business School professor has
written several best-selling books, including Jamming: The Art and
Discipline of Business Creativity and Innovation Nation.
J.C. Kapur
Managing Director, JCKRC
Spa Destination Pvt. Ltd., India
91-22-277-57532
www.jckrc.com
A gourmand connoisseur, J.C. Kapur has been associated with the
hospitality industry for 32 years. He is the owner of two French restaurants as well as the Reghthuys Café in Amsterdam. Since 2005,
JCKRC has added luxurious Spa-Beauty Brands under his banner.
His current focus is on the ever-growing Caressaa Day Spa franchise
which has locations in India, Russia, and Kenya.
Steve Kass
CEO & Founder
American Leisure, United States
1-845-371-5670
www.americanleisure.com
Steve Kass founded American Leisure in 1967. Under his direction
the company has grown to become an internationally recognized
leader in the design and operation of fitness centers, spas and other
lifestyle and recreational facilities. A popular speaker, he frequently
lectures and conducts seminars at leading industry trade shows.
Tae Kawasaki
Founder & President
The Day Spa Co, Ltd. Japan
81-907-762-8923
www.thedayspa.jp
Day Spa Co. Founder and President Tae Kawasaki operates 18
popular spas in Japan. While each spa has their own unique concept
and “Zen essence,” they are all united in their focus on traditional
Japanese hospitality. Tae is constantly working on several new projects year-round.
Julie Keller
callaghan
Editor-in-Chief & Publisher
American Spa Magazine, United States
1-212-895-8441
www.spatrade.com
Julie Keller Callaghan helms one of the industry’s leading publications, American Spa magazine - and she has led her team to several
prestigious editorial and design awards. American Spa has been in
print for over 15 years and reaches over 30,000 spa professionals.
She also travels the world attending and speaking at travel, beauty
and spa shows. Julie recently received her Spa and Hospitality Management Certificate from the University of California, Irvine.
Franmarie Kennedy
Deputy Director, Health, Biomedical
Science & Society Program
The Aspen Institute, United States
1-202-736-1498
www.aspeninstitute.org
Franmarie Kennedy is Deputy Director of the Health, Biomedical Science and Society Initiative at the Aspen Institute. Franmarie served on
two White House staffs formulating domestic policy and held executive
positions at the U.S. Dept. of Education and the National Institute for
Literacy. She held management positions at Georgetown University and
American University and has produced several television documentaries.
Lorne Kennedy
European Sales Director
Barr + Wray, United Kingdom
44-776-7432-400
www.barrandwray.co.uk
Lorne Kennedy joined Barr + Wray in 2011, as European Sales
Director. Lorne brought to the company a wealth of knowledge from
his 20 years of experience in the leisure industry. He has already
made a valuable contribution to the firm’s 2011 financial position,
registering 17 million pounds in revenue, representing a growth of
15% from the previous year.
Jeanie Klueter
Senior Associate; Director of Spa
& Wellness Design, Wimberley
Allison Tong & Goo, United States
1-949-574-8500
www.watg.com
Since joining Wimberley Allison Tong & Goo in 1990, Jeanie Klueter
has been a project architect and designer for numerous high-profile
spa and wellness projects, with clients that include the Golden Door
Spa at the Boulders in Arizona; Miraval Resort & Spa in Tucson,
Arizona; and the Wynn Macau Spa in China.
Jeff Kohl
Senior Vice President & COO
Red Door Spas, United States
1-203-905-1741
www.reddoorspas.com
Jeff Kohl is the newly appointed Senior Vice President and Chief
Operating Officer of Elizabeth Arden Red Door Spas. With more
than 20 years of experience in the health and wellness industry,
Jeff supports a team of 1,400 employees in 31 locations across the
United States. He was most recently Director of Business Development for fitness equipment leader, Precor.
Proud Sponsors of
2012 GSWS Mobile App
Innovation to Fuel Your Imagination
If Only I Could...
• Generate centralized reports for all of my spas
• Manage all my spas from my tablet or mobile phone
• Accept online bookings anywhere, anytime
Imagine the Possibilities
with Cloud-Based
Spa Management Software
1.866.966.9798 | www.spa-booker.com/gsws
JoAnn
Kurtz-ahlers
President, Kurtz-Ahlers
& Associates, United States
1-949-487-0522
www.kurtzahlers.com
JoAnn Kurtz-Ahlers oversees Kurtz-Ahlers & Associates, a company
that provides sales representation, marketing and consulting for over
40 luxury properties in 19 countries. Their portfolio includes unique
destination properties, resorts and spas that are designed to create
unforgettable experiences for guests. And their Wellness Travel division contains a boot camp, a spiritual retreat in the Himalayas and a
renowned Thai destination spa.
Mia Kyricos
Vice President & Consultant
Core Performance, United States
1-207-752-2390
www.coreperformance.com
Mia Kyricos is Vice President of Core Performance, a leading system
to improve health, fitness and performance that is used by Fortune
500 companies and thousands of elite athletes. Previously Mia spent
seven years at Starwood Hotels and Resorts, where she created six
global spa brands. With 20-plus years of industry experience, she also
regularly consults within the spa, wellness and hospitality sectors.
Hillary lampers, ND
Managing Partner & Senior Vice
President GFC, LLC, United States
1-360-863-2152
www.nwncr.com
www.granitefallscompany.com
Hillary Lampers is the owner of Northwest Neuro-Cranial Medicine,
specializing in disease prevention with wellness clinics in Washington
and Montana. Hillary is also Managing Partner and Senior VP of GFC,
LLC. She is currently involved in creative design and development of
the Wild River Lodge and Spa, Washington, and is the U.S. Broker
for YouthH2O, a fountain of youth product.
Tracy lee
Director Spa Development & Operations, Auberge Resorts, United States
1-415-380-3465
www. aubergeresorts.com
Tracy Lee has shaped Auberge Resorts’ identity as a forward-thinking
developer of intimate, regionally inspired and innovative spas. Tracy
has elevated Auberge’s role as an environmental pioneer by initiating
and leading a corporate campaign of environmental practices at all
of the Auberge Resorts. These same principles guide her work with
select clients through her business, T Lee Spas.
Sujean lee
Chief Business Development Officer
BioDigital, United States
1-917-273-6813
www.biodigital.com
Sujean Lee oversees strategy and business development for the BioDigital Human Platform. She previously worked at Pilot Group, where
she focused on turnaround management for a media portfolio company, and has also served at The White House. Sujean holds a JD/
MBA from Columbia University and an AB from Harvard University.
Denise leicester
Founder & CEO, ILA, United Kingdom
44-160-867-7676
www.ila-spa.com
Denise Leicester has spent a lifetime understanding and exploring the
dynamics of healing. She is qualified as a registered nurse, Aromatherapist and Yoga Teacher and has studied both Eastern and South
American traditions of healing. The ila brand supports organic and
ethical farming and its current projects cover a wide range of industries from hotels, destination spas, consultancy and retail.
Debbie leon
President, Fashionizer Spa
Uniforms, United Kingdom
44-208-995-0088
www.fashionizerspauniforms.com
Following a successful 14-year career as a costume designer for
movies and television, Debbie Leon decided to use her innovative
ideas and design skills to create stylish uniforms and founded Fashionizer. Debbie has spent 19 years earning a reputation for delivering
high-quality, bespoke uniform services to UK and international clients.
Emmanuelle linard
Executive Director, Edelkoort Inc.
United States
1-212-420-7622
www.edelkoort.com
Emmanuelle Linard is partner, executive director and co-founder
of Edelkoort Inc., one of the most respected forecasters of design,
beauty, retail, lifestyle, and well-being trends. Linard is a go-to trends
oracle for the world’s leading brands and a frequent lecturer in the
United States, Canada, Europe, and South America.
Martin lobb
Managing Director, Polynesian
Spa Limited, New Zealand
64-7-348-1328
www.polynesianspa.co.nz
Polynesian Spa is the leading international hot mineral spring spa
in New Zealand. Martin Lobb has developed this property to be an
international standard over the past 25 years. The spa comprises 26
hot mineral pools, 12 spa therapy rooms, and attracts visitors from
around the world.
Rolf longrée
Managing Director, Lux Elements
GmbH & Co. KG, Germany
49-021-717-2120
www.luxlelements.com
Since 1996 Rolf Longrée has been Managing Director of Lux Elements, manufacturers of waterproof building materials ranging from
wall lining systems for wet rooms and shower areas, to freestanding monobloc building systems, and prefabricated structures within
thermal suites. Rolf has been involved in the spa industry for more
than 30 years.
Chee Kwong Low
Managing Director
Skin Essentials (M) Sdn Bhd, Malaysia
60-35-121-5055
www.herbaline.com.my
C.K. Low began his career in the beauty business in 1994 by opening
a small hair salon with wife and business partner. In 1996 they founded
the Herbaline brand and sixteen years later, it has expanded to 16
beauty spas and 45 franchised salons throughout Malaysia. Herbaline
has successfully established itself as a reputable brand in the industry.
Kirsty maccormick
Corporate Director of Spa
Onyx Hospitality Group Thailand
66-0-2255-3767
www.onyx-hospitality.com
As Corporate Director of Spa, Kirsty MacCormick oversees the
newly developed spa brands, Breez and Maai, for Onyx Hospitality
and manages its current portfolio of 10 operating spas throughout
Thailand, India, China and the Middle East. Kirsty also oversees the
design and development of six new spas throughout Thailand, Sri
Lanka, Malaysia, and Vietnam.
Beverly MaloneyFischback
CEO, Founder & Publisher
Organic Spa Magazine, United States
1-440-331-5750
www.organicspamagazine.com
A publishing industry veteran, Beverly Maloney-Fischback began her
career with the launch of Your Money magazine, a leading Canadian
personal finance publication, and was instrumental in the launch of
two other magazines. Beverly has also worked for Golf Digest, Ski
magazine, Snow Country, and the Washington Post. In January
2007, she founded Oceans Publishing Company, LTD, and launched
Organic Spa Magazine.
Chris Manning
Co-founder & Principal
Travaasa Destinations, United States
1-303-573-4148
www.travaasa.com
Chris Manning is co-founder and principal of Travaasa Destinations,
a resort/ spa development and management company that created
and launched the Travaasa brand. Travaasa currently includes two
properties: Travaasa Austin and Travaasa Hana, formerly the legendary Hotel Hana-Maui. Chris is also a leading real estate investment
manager with Amstar.
Amy margerum
Executive VP Operations & Corporate
Secretary, The Aspen Institute, U.S.
1-970-544-7905
www.aspeninstitute.org
Amy Margerum is responsible for the Aspen Institute’s governance,
finance and technology, and for the Aspen Meadows and Wye River
conference center operations. Amy also served as Aspen, Colorado
City Manager and Chief Executive Officer. Under her leadership, the
City of Aspen implemented an innovative performance-based management system that monitors the results of governmental services
and rewards employees accordingly.
Kim marshall
Owner, The Marshall Plan
United States
1-310-452-1234
www.themarshallplan.com
Kim Marshall is the owner of the Marshall Plan, a communications
company with a virtual “who’s who” clientele of the lifestyle, wellness
& “green” industries. Presently a Board Member for the Green Spa
Network and Chair of the Marketing Committee, Kim has most recently
spearheaded the Plastic Reduction Challenge for spas, resorts & product companies, in conjunction with the Plastic Pollution Coalition.
Carolyn Martin
President & CEO, Commercial
Properties Realty Trust, LLC U.S.
1-225-709-1715
www.cprt.com
Carolyn Martin joined Commercial Properties as CFO in 2002, bringing more than two decades of real estate management experience.
At CPRT, she has overseen the rehabilitation of shopping centers and
the financing for the reclamation of a hotel into a signature property.
Prior to CPRT, Carolyn was president of CEM Investments and the
Atlantic Real Estate Corp.
Frank Mason
Managing Director, absolute-pools
Dubai, United Arab Emirates
971-50-459-8462
www.absolute-pools.com
Frank Mason is the Managing Director of absolute-pools, industry
leading pool specialists. Theh company is dedicated to innovation in
design and productionand understanding the need for pool experiences in the spa and wellness industry.They focus on the latest in
hydro therapy systems, mood lighting, and on ergonomics to provide
user friendly in-water experiences that promote well-being.
Kim Matheson
shedrick
President & Owner, Natural Resources
Spa Consulting, Inc. & SpaShop.com
United States
1-212-327-0439
www.nrispa.com
Under Kimberly Matheson Shedrick’s leadership, Natural Resources
Spa Consulting has created some of the world’s most significant
spas. In 2008, Kim’s passion for indigenous spa rituals across the
globe led to the founding of mySpaShop.com, a virtual spa featuring
spa products, home remedies, forums, and a remarkable community
of lifestyle and spa experts.
Jeff Matthews
President/COO, Mandara Spas & Vice
President, Elemis and Bliss, Hong Kong
66-3617-55572
www.mandaraspa.com
Under Steiner Leisure, Jeff Matthews oversees Mandara Spa in Asia,
Middle East, Africa, and Europe. Steiner Leisure operates more than
175 spas on land and at sea and has 30 schools in 20 states. He is
also Vice President for the Bliss and Elemis retail brands in the Asian
region. Jeff is a Global Spa and Wellness Summit board member.
Anna Mattila
Professor, Pennsylvania State
University, United States
1-814-863-5757
www.psu.edu
Anna S. Mattila is a Marriott Professor of Lodging Management at the
Pennsylvania State University. In addition, she holds the position of
Professor-In-Charge of Graduate Programs. Her research topics focus
on consumers emotional responses to service encounters and crosscultural issues in services marketing. She is particularly interested
in the study of emotional loyalty and the impact of culture on service
recovery. Her work has appeared in numerous academic publications.
Barry Mccaffrey
National Sales Director, Spa Division
Clarins, United States
1-212-980-1800 x3072
www.clarins.com
A 22- year veteran of the beauty industry, Barry McCaffrey has worked
with some of the most prestigious brands in the beauty industry, including Jean Patou, Clinique, Shiseido, and Olay. In his most recent role, McCaffrey serves as the national sales director, Spa Division, for Clarins- Europe’s number-one luxury skincare company- where he leads initiatives
to place the brand in destination, resort and hotel spas.
Anne Mccall
Wilson
Vice President, Spas, Fairmont
Raffles Hotels International, Canada
1-416-874-2940
www.frhi.com
Anne McCall Wilson is responsible for more than 35 operating spas
and a further 20 currently under development for Fairmont Raffles
Hotels International. Anne has been the driving force behind the creation of the Willow Stream Spa brand for Fairmont as well as the new
Raffles Spa brand and the Purovel Spa and Sport brand for Swissotel. Anne is a Global Spa and Wellness Summit board member.
Sheila Mccann
Corporate Director of Spa Brand Quality
Shangri-La Hotels & Resorts, Hong Kong
852-2599-3240
www.shangri-la.com
Sheila McCann started her 30 plus years in the service industry as a
therapist before moving on to develop day spas, destination spas,
and major hotel and luxury brands. As Shangri-La Hotels and Resorts
expands globally, she focuses on strategic growth and support for 35
operating spas around the world.
Josh McCarter
Chief Executive Officer
GramercyOne, United States
1-949-296-1410
www.gramercyone.com
As CEO, Josh McCarter sets the strategy for servicing over 3500
businesses across 60 countries and is focused on expanding
GramercyOne’s reach through partnerships and client relationships.
Prior to GramercyOne, Josh was President and COO of Arbitech, a
leading independent distributor of computer hardware. He previously
served as COO of SpaFinder.
Jeremy McCarthy
Dir. of Global Spa Dev. & Operations
Starwood Hotels & Resorts, U.S.
1-203-964-4381
www.starwoodhotels.com
Jeremy McCarthy oversees spa development and operations for
Starwood Hotels and Resorts. Starwood currently has over 1,000
hotels in more than 100 countries, featuring more than 350 spas
in their portfolio and another 100 spas currently in development.
Amy Mcdonald
Owner and Principal
Under a Tree, United States
1-520-400-5799
www.underatree.com
Amy McDonald brings 30 years of health and wellness experience
to Under a Tree and creates integrative health experiences that
focus on optimal health, prevention, and sustainability. Under a Tree
offers turnkey development, business planning, preventative health
programs, and operational implementation for spa, medical, and wellness centers throughout Europe, the Americas, and Asia.
Ginger Mclean
Senior Vice President, Spa Division
WTS International, United States
1-301-622-7800 ext. 139
www.wtsinternational.com
As Senior VP, Spa Division, Ginger McLean brings a lifelong commitment to wellness combined with an astute business acumen
earned at some of the country’s top resort spas: The Spa at the Hotel
Hershey, The Marco Beach Ocean Resort, The Ojai Valley Inn and
Resort, and The Grove Park Inn Resort and Spa. Ginger oversees the
strategic development of the WTS International Spa Division.
Lynne Mcnees
President, International SPA
Association, United States
1-859-226-4260
www.experienceispa.com
Lynne McNees has been President of ISPA since 1997, and has managed the operations of representing more than 3,200 spa professionals
in 83 countries. Lynne also worked as venue marketing manager for
World Cup USA 1994, served four years as the education director for
the President’s Commission on White House Fellowships, and assisted
the Deputy Director of Presidential Personnel in the White House.
Mark Moloney
Managing Director
Professional Beauty, United Kingdom
44-20-7351-0536
www.professionalbeauty.co.uk
Mark Moloney started Professional Beauty in 1989, which has since
grown into one of Europe’s leading events. Professional Beauty’s
European Spa Convention , launched in 2004, is now one of Europe’s
strategy spa conferences. Mark hosted the World Spa Awards in
March 2012, where spas were judged by fellow operators and GSA
delegates were invited to enter.
Kathryn Moore
Director of Operations
MSPA International Ltd., Thailand
66-852-659-886
www.mspa-international.com
Kathryn Moore oversees the operation of 43 spas across Asia, the
Middle East, and Africa under the Anantara, Mandara, Elemis, and
Aequalis Spa brands. She has opened five spas and has another five in
the pipeline for this year. She has worked with MSPA for over three years
and continues to love the opportunities and challenges in her role.
Marti morenings
CEO, Ecological Energy Systems
United States
1-423-573-4361
www.yourecoenergy.com
With her fervent passion for a healthy planet, and 30 years of owning
and operating spa supplier Universal Companies, Marti founded EcoLogical Energy Systems. Offering economical solutions for commercial and municipal solar, wind and geothermal applications, Ecological
Energy Systems is generating a positive ripple effect throughout the
local community, as well as throughout the spa industry.
Elmar Nagele
CEO & Owner
Thermarium Bäder-Bau GmbH Austria
43-5244-65660
www.thermarium.com
Elmar Nagele has been involved in the spa and wellness industry for
the past 15 years with Thermarium, a leader in the design and manufacturing of spas worldwide. Thermarium has developed spas and
wellness centers in over 40 countries, and has created its own special essences and products under the name, Delpera by Thermarium.
Nancy Nemer
Founder & CEO
Red Cashew, Inc. United States/Mexico
1-760-230-8114
www.redcashew.com
With 16 years’ experience as an interior designer and 17 years in the
beauty business, Nancy Nemer has planned, designed, and developed spas and retail programs globally. At her offices in the U.S. and
Mexico, Nancy’s passion is to serve her clients by elevating the visual
and emotional guest experience.
Christopher
Norton
Regional VP & Chair,
Global Spa Task Force
Four Seasons Hotels & Resorts, France
33-49-52-7001
www.fourseasons.com
With an impressive 38-year career in the hospitality industry, Christopher Norton is the General Manager of the Four Seasons Hotel
George V Paris and Regional Vice President overseeing the Four
Seasons Resorts of Seychelles, Mauritius, Marrakech, Riyadh and
Provence at Terre Blanche. Christopher also chairs the global efforts
on spas for Four Seasons.
Niamh oconnell
Corporate Vice President, Spa
Hyatt Hotels & Resorts, United States
1-312-780-5951
www.hyatt.com
Niamh O’Connell, a leading global spa executive, is the Vice President of Spa for Hyatt International . With more than 90 spas in her
portfolio, Niamh is responsible for many of the most innovative and
advanced spas in Asia, Europe, the Middle East, and beyond. She
also helped create and launch the skincare line, La Therapie.
Priti odedra
President, ECOSPA 360
United States
1-619-977-9010
www.ecospa360.com
Priti Odedra has spent the past 12 years focusing on electrolyzed
water technology and electrolyzed Vitamin C technologies for skin
application. Since 2008, Priti has worked on developing successful
evidence-based Corporate Wellness programs, demonstrating how to
achieve a reduction in healthcare costs. Her goal is to expand these
programs to the spa industry to help the Wellness transformation.
Neil Orvay
CEO, Sense of Touch Spas
Managing Director, Asia Spa &
Wellness Ltd., Hong Kong & China
852-2201-4545
www.senseoftouch.com.hk
Neil Orvay launched Sense of Touch in 2002, which has since grown
into a premier independent day spa operator in Hong Kong with six
locations, 18,000 registered clients, and multiple industry awards,
including Best Day Spa in Asia at the Asia Spa Awards 2011. Neil is responsible for strategic expansion of the group with a primary focus on
China, where the first outlet launched in Shanghai in September 2011.
Brent Parton,
m. Ed.
Program Director, Health Programs
SHOUTAmerica, United States
1-805-704-8218
www.shoutamerica.org
Brent Parton, M.Ed., co-founded SHOUTAmerica to assert the
interests of young Americans in a sustainable, effective and equitable healthcare system. He currently oversees the development and
management of SHOUTAmerica’s outreach and research efforts.
Previously he was a consultant for the World Bank, as well as an
educator abroad.
Dr. Kavita Patel
Senior Fellow, Brookings Institute
United States
1-202-797-6105
www.brookings.edu
Dr. Kavita Patel is a fellow in the economic studies program and managing director for clinical transformation and delivery at the Engelberg
Center for Health Care Reform. Previously, Kavita directed the health
policy program at the New America Foundation, and served in the
Obama administration as director of policy for the Office of Public
Engagement and Intergovernmental Affairs in the White House.
Julia Petrini
Dir. Global Spa Ops & Business Dev.
La Prairie Group United States
1-212-506-0891
www.laprairie.com
Julia Petrini is the Global Director of Spa Operations and Development for La Prairie Group, overseeing spas in 45 locations in 19
countries. Julia is an award-winning spa executive with 19 years of
experience. She has held positions in marketing and operations with
Elizabeth Arden Red Door Spas, Bliss, and Starwood Hotels.
Dagny
Petursdottir
COO, Blue Lagoon
Iceland
35-442-08800
www.bluelagoon.us
Dagný Pétursdóttir joined Blue Lagoon Iceland as COO in 2007.
Dagný is the chairman of the Icelandic Association of Health and
Medical Tourism. Before joining Blue Lagoon, she worked as a business strategy manager for American Express in the United Kingdom.
Dagný has an MBA degree from Manchester Business School.
Stella Photi
Managing Director & Founder
Wellbeing Escapes Ltd United Kingdom
44-20-7644-6120
www.wellbeingescapes.co.uk
Stella Photi began her quest to make healthy getaways more accessible while being a working mother with a demanding job. She
founded Wellbeing Escapes, a company that offers objective advice
on a wide range of health and wellbeing experiences. Previously,
Stella managed Leisure Sales for a U.S. airline in Europe, and worked
for UK tour operators.
Javier
pinanes
Director of Tourism
Tourist Office of Spain, United States
1-323-658-7195
www.tourspain.es
Javier Piñanes has been involved in the tourist sector since 1994. He
served as Director of the Tourist Office of Spain in Frankfurt and Berlin
from 1994 to 2002, Director General of Turespaña (central headquarters) from 2003 to 2004 and Director of the Tourist Office of Spain in
New York from 2004 to 2009. He has now taken a new position as
the Director of the Tourist Office of Spain in Los Angeles.
Frank pitsikalis
Founder & CEO
ResortSuite Canada
1-416-259-0715
www.resortsuite.com
Frank Pitsikalis previously worked at global management consulting
and software firms, advising organizations on utilizing technology at
a strategic level. Combining this background with deep hospitality
knowledge, he founded ResortSuite, establishing the company as a
provider of integrated, guest-centric hospitality and leisure management technology.
Guenther
poellabauer
Director, Marketing & Sales
TAC GmbH Austria
43-333-260-059-900
www.tac.eu.com
Since 2007, Guenther Poellabauer has been the director of marketing
and sales of Austrian software vendor TAC, whose reservation assistant
software is used by hotels, fitness clubs, thermal baths, spas, and resorts in 53 countries. Guenther is responsible for all marketing and communication activities, as well as the planning of market entry strategies.
Ada polla
President & CEO Alchimie Foverer
United States/Switzerland
1-202-530-3931
www.alchimie-forever.com
In 2004, as co-creator of Alchimie Forever, Ada Polla set out to launch
her family’s Swiss based skincare line in the US. Seven years later, the
brand boasts global visibility and distribution. Ada is also involved in the
Washington Spa Alliance and Fashion Group International (DC chapter).
In addition, Ada operates on the editorial board of GCI Magazine and as
a committee member for the International Spa Association.
Rianna Riego
Principal & Owner
Global SpaVantage, United States
1-760-802-3310
www.globalspavantage.com
Rianna Riego divides her time between consulting, serving on the
board of Green Spa Network, and sharing her expertise at industry
shows. Last year, she was voted Favorite Spa Consultant by her
peers in the American Spa Pro-Choice Awards. Rianna lives with her
husband and two dogs in Palm Springs, California.
Peter Rietveld
Managing Director
Barr + Wray, United Arab Emirates
971-4-320-6440
www.barrandwray.com
Peter Rietveld is one of the world’s leading providers of swimming pool systems and wet spa equipment. He has more than 14
years’ experience in the spa industry and is responsible for all MEA
activities. Peter provides cutting-edge design to some of the most
prestigious hotels and spas.
Monica Risenius
Chief Operating Officer
Resense Spa S.A., Switzerland
41-22-809-51-32
www.resensespas.com
Monica Risenius was appointed Chief Operating Officer for Resense Spa S.A. in 2011, building on her long-standing career in the
international spa industry. Monica has spent the last six years as an
executive in Resense, and co-founded the company, Raison d’Etre.
Resense Spa holds a portfolio of 11 operating spas with an additional
25 in progress.
Thomas Roessler
Managing Director, TAC GmbH
Reservation Assistant, Austria
43-3332-6005-990
www.reservationassistant.com
In 2009, Thomas Roessler was appointed to his position at Austrian
software vendor TAC, which supplies its reservation assistant software
to hotels, fitness clubs, thermal baths, spas, and resorts in 53 countries. Prior to his career at TAC, Thomas was a management consultant, playing a key role in many IT projects across several industries.
Krip Rojanastien
Chairman & CEO, Chiva-Som
International Health Resort, Thailand
66-2711-6900
www.chivasom.com
Krip Rojanastien was appointed Chairman of Chiva-Som in 2007,
succeeding his late father, company founder Boonchu Rojanastien.
Before that, he spent 22 years in various executive positions at the
Bangkok Bank. A supporter of environmentally sustainable activities, Krip has served as Chairman of the Preserve Hua Hin Group
since 2004.
Nicolas Ronco
Founder & CEO, YeloSpa
United States
1-212-245-8235
www.yelospa.com
After 20 years of marketing and sales in the software, media, and
publishing industries, Nicolas Ronco decided to follow his passion in
the spa/hospitality industry. He is the visionary behind YeloSpa (Spa
2.0). This innovative day spa focuses on sleep therapy and measurable
wellness. YeloSpa is now expanding in the US and internationally.
Peter rummell
Chairman, Urban Land Institute &
Principal, Rummell Company, U.S.
1-904-399-0866
www.uli.org
Peter Rummell’s interests lie in bringing a unique value to large-scale,
long-term, multi-layered town building. He has implemented this concept at Sea Pines on Hilton Head in the 1970s, the Disney town of
Celebration in the 1990s, and the St. Joe Company towns in Florida,
which was developed during the last decade when Peter was CEO of
Walt Disney Imagineering.
Nazir Sacoor
Chairman & CEO
Longevity Wellness Worldwide, Portugal
351-916-691-808
www.longevitywellnessresort.com
Nazir Firozali Sacoor is the visionary co-founder, owner, and leader
of Longevity Group. Committed to long-term health, he believes that
people can take control of their future through a wellness-driven
lifestyle. Nazir’s distinguished career has spanned a host of business and philanthropic interests, including positions at the Aga Khan
Foundation, Watson Wyatt Lisbon, and Swiss Re.
Heidar sadeki
Creative Director, Richardson Sadeki
United States
1-212-300-6191
www.rsdnyc.com
By offering the full array of services necessary to create a company’s
visual image, Richardson Sadeki provides a holistic approach to
brand building. Richardson Sadeki is comprised of Clarissa Richardson and Heidar Sadeki, who met each other at Princeton University’s
Graduate School of Architecture ten years ago. Their studio is located
in New York City, with a satellite office located in Dubai.
Grimur
saemundsen
CEO, Blue Lagoon
Iceland
35-442-08800
www.bluelagoon.is
Grímur Sæmundsen is the founder and CEO of Blue Lagoon. Under
his leadership, Blue Lagoon has been honoured with major awards in
the fields of spa, architecture and marketing. Grímur graduated as a
medical doctor in 1981 and holds a diploma degree in Sports Medicine
from London Hospital Medical College.
Michael
Schummert
President & CEO
Dr. Babor GmbH & Co. KG, Germany
49-241-529-6102
www.babor.com
Since 2007, Michael Schummert has been global CEO for BABOR
Cosmetics, the leading company for professional skincare in Germany and Europe. With operations in spas, salons, and clinics in
more than 60 countries, BABOR is recognized as one of the most
trusted and technically advanced skincare brands.
Dr. Gary Schwartz
Director, Laboratory for Advances
in Consciousness & Health
University of Arizona, United States
1-520-318-0286
www.drgaryschwartz.com
Dr. Gary Schwartz is a Professor of Psychology, Medicine, Neurology, Psychiatry, and Surgery at the University of Arizona. He is also
Corporate Director of Development of Energy Healing at Canyon
Ranch and author of several books and numerous research studies.
He was Professor of Psychology and Psychiatry at Yale University,
Director of the Yale Psychophysiology Center, and Co-Director of the
Yale Behavioral Medicine Clinic.
Ingo Schweder
CEO, GOCO Hospitality
Thailand
66-265-52323
www.goco.co
As CEO and founder, Ingo Schweder is the visionary behind the
success of GOCO Hospitality, recognized as the 2011 Best Spa
Consultant in China and Asia-Pacific. GOCO is currently working
on 25 urban spas and two destination retreats in Qatar and China.
GOCO offices are located in Berlin, Bangkok, and Shanghai.
Frank Sculli
Co-Founder, BioDigital
United States
1-917-273-6813
www.biodigital.com
Frank Sculli is the co-founder of BioDigital, the leading developer of
state-of-the-art health visualization systems. Founded on the premise
that advancements in 3D technology will revolutionize the way we
understand health and wellness, this vision has continued to drive
innovation to meet the growing demands in healthcare.
Sylvia Sepielli
Founder SPAd (Sylvia Planning
And design), United States
1-520-831-0972
www.sylviaspa.com
Sylvia Sepielli’s company has developed and opened signature spas
worldwide including Dolder Spa in Switzerland, Joya at Montelucia in
Scottsdale, AZ, and the award-winning Spa Village brand. Developers appreciate her creative insights balanced with practical and
profitable operations. In 2007, Sylvia received the ISPA Visionary of
the Year award.
Joaquin
Serra saval
Senior Executive Vice President
Natura Bissé International S.A., Spain
34-93-591-0230
www.naturabisse.es
Joaquin Serra Saval was most recently responsible for the United States
side of the Natura Bissé brand. He has now returned to Barcelona,
bringing with him his vast experience in the spa and skin care industries.
Joaquin is now interested in expanding Natura Bissé into other areas
within the wellness industry and in new opportunities in Europe.
Parineeta Sethi
Chief Editor and Publisher
Asia Spa India, India
91-11-460-55000
www.asiaspaindia.com
Parineeta Sethi has been instrumental in shaping the spa and wellness industry from its nascent stage. She is the Chief Editor and
Publisher of Asia Spa India, Millionaire Asia India, Asia-Pacific Boating
India, Selling World Travel, and Designer MODE Dailies. Parineeta is
also on the advisory panel of the Indian Ministry of Tourism.
Dan ShackletonJones
President & Partner
Niki Bryan Inc., United States
1-407-370-9343
www.relaxedyet.com
Dan Shackleton-Jones heads Niki Bryan Inc. and Grand Floridian
Spa Ltd., a 30-year-old freestanding profitable spa company that
employs more than 270 employees and hosts more than 700,000
guests annually. He is a founding partner for Iive Interactive Spa Asset
or LISA for short, a revolutionary, real time spa management tool that
seamlessly integrates communication, education, training, business
optimization and brand consistency.
Veer Singh
CEO, Max Ventures Pvt Ltd., India
91-11-406-00000
www.maxindia.com
Heading the Max India Group’s new initiative into hospitality under
the promoter family’s private arm, Max Ventures, Veer Singh hopes
to break new ground in the area of hospitality and wellness. As the
first property gets ready to open in mid-2013, the brand is looking at
further interesting projects.
Sonu Sivdasani
Chairman & CEO
Six Senses Resorts & Spas, Thailand
66-2631-9777
www.sixsenses.com
In 1995, Sonu Shivdasani opened his first property in the Maldives
and soon afterwards created the Six Senses brand, which currently
has over 26 resorts and 41 spas open or under development. Sonu
is currently focused on drastically reducing the Six Senses carbon
footprint by making the brand as environmentally friendly as possible.
Deborah Smith
Principal Smith Club & Spa, LLC
United States
1-970-927-1549
www.imcusa.org/member/spasmith
Deborah Smith is Principal of Smith Club & Spa Specialists, a fullservice firm founded in 1998 that provides strategic planning, operational implementation, and process improvement consulting to clients
in hospitality, real estate development and healthcare. Deborah holds
an MBA and is a CMC (Certified Management Consultant), with certification that meets ISO/IEC 17024 standards.
Peter Smith
COO, Canyon Ranch, United States
1-520-749-9655
www.canyonranch.com
Peter Smith joined Canyon Ranch in 2005 as vice president of hotel
operations, serving as a key member of the start-up team for Canyon
Ranch Miami Beach. He was promoted to the position of Chief Operating Officer in May of 2006. In his current role, he oversees marketing,
sales, public relations and development start-ups. During Peter’s early
career he was general manager of Westin hotels in Edmonton, Alberta;
Toronto, Ontario; and the headquarters hotel in Seattle, Washington.
Alla Sokolova
Co-Founder & General Manager
Global Balans, Latvia
371-2867-5173
www.iwcbalans.com
Alla Sokolova is Co-Founder and General Manager of the first international wellness destination in Latvia, and is involved in the expansion
of the Russian Banya concept. She has expertise in the Russian and
Eastern European markets, and is writing a book on the healing sources
of Eastern Europe (co-authored with Sophie Benge).
Tracey Solanas
Vice President, Sales
GramercyOne, United States
1-646-870-5806
www.spabooker.com
As VP of Sales for GramercyOne since 2009, Tracey Solanas
oversees a global sales force focused on creating relationships
and delivering value to businesses in the hospitality, wellness and
beauty industries thru the introduction of the SpaBooker platform.
Prior to GramercyOne, Tracey held Executive leadership positions
at OpenTable, Biz360 and Satmetrix.
Lynda Solienwolfe
Managing Director, Massage & Spa
Performance Health Inc., United States
1-321-459-0133
www.performancehealth.com
Lynda Solien Wolfe is the Managing Director of Massage and Spa for
Performance Health, the manufacturer of the Biofreeze, Prossage,
Thera-Band and Pedigenix brands. Lynda also co-owns Massage Therapy Associates of Brevard. She calls the Space Coast of Florida home,
and lives there with her son, Colton, and her English bulldog, Princess.
Christian
Sommerhuber
Managing Director
Sommerhuber GmbH Austria
43-7252-893-223
www.sommerhuber.com
Christian Sommerhuber, Managing Director of the fifth-generation,
family-run Sommerhuber Ceramic Manufactory, plays an integral role
in maintaining the company’s position as one of Europe’s leaders in
heat storage ceramics. The company was nominated for a European
Spa Award in 2009.
Mariko Soryu
Spa Journalist
Flrames Factory Co., Ltd., Japan
81-90-2726-7707
www.flrames.com
Mariko Soryu has been a spa journalist for seven years. Her articles
have appeared in Vogue Japan, Condé Nast Japan, Figaro Japon,
Hankyu International, Maquia, Shueisha, 25ans and Hearst Fujingaho.
Ted souder
Head of Industry & Retail
Google, United States
1-773-454-8066
www.google.com
Ted Souder is Head of Industry & Retail at Google, and was previously
Head of International Strategic Sales and Operations at the search
giant. He is a board member of the Chicagoland Chamber of Commerce and the Fritz Knoebel School at the University of Denver. Ted is
also a member of the Chicago Economic Club and a President’s Circle
member of the Chicago Council on Global Affairs.
Thomas
Steinhauer
Regional VP & General Manager, Four Seasons Hotels &
Resorts, U.S. 1-808-874-8000
www.fourseasons.com/maui
Thomas Steinhauer has worked for over 30 years in the hotel industry
for multiple hotel groups and independent properties in Europe, Australia and the United States. Thomas joined Four Seasons 16 years
ago and is currently based in Hawaii, where he oversees six hotels
as Regional Vice President - and leads the Americas Spa committee,
overseeing 32 spas.
Rennee-Marie
Stephano
President, Medical Tourism Association
United States
1-561-791-2000
www.medicaltourismassociation.com
Renée-Marie Stephano is President of the Medical Tourism Association, an international non-profit trade association for the global
healthcare industry comprised of top international hospitals, healthcare providers, medical travel facilitators, insurance companies and
other companies, to promote the highest level of healthcare quality to
patients in a global environment.
Elizabeth
Stephenson
Principal, McKinsey & Company
United States
1-424-249-1087
www.mckinsey.com
Elizabeth Stephenson is Principal in McKinsey & Company’s Strategy
Practice. She also co-founded and helps lead McKinsey’s Global
Forces service-line, a center focused on emerging, future trends.
Before that, Elizabeth was the co-author of the #1 New York Times
bestseller, RealAge: Are You As Young As You Can Be? She subsequently helped found online health publisher, RealAge.com.
Beth Stewart
VP, Business & Brand Development
Naturopathica, United States
1-631-680-6924
www.naturopathica.com
Beth Stewart is Vice President of Business and Brand Development
at Naturopathica and is responsible for acquisition and growth in
North America. Adept at responding to changing market conditions and developing strategic partnerships, her professional history
includes such roles as Director of Spa Business Development for
brands under the Estee Lauder Companies umbrella.
John stewart
Founder
Kamalaya Soh Samui Thailand
66-77-429-800
www.kamalaya.com
John Stewart, co-founder of Kamalaya Koh Samui, lived in India
for 16 years and was introduced to Asian philosophies under the
tutelage of a Himalayan yogi master. The creation of Kamalaya was
inspired by John’s dedication to a life of service, building schools and
clinics, and by his wife Karina’s passion for health and wellness.
Karina Stewart
Founder & Brand Concept Director
Kamalaya Soh Samui Thailand
66-77-429-800
www.kamalaya.com
Karina Stewart is co-founder of Kamalaya Koh Samui. Doctor of
Traditional Chinese Medicine, Karina designed medical detoxification
programs in America before creating Kamalaya with her husband
John. Karina’s vision behind Kamalaya’s wellness programs is to
support a return to vibrant health and the harmonious integration of
heart, body, mind, and spirit.
Mario Stiefler
Senior Consultant
Thermarium Bäder-Bau GmbH, Austria
43-524-465-660
www.thermarium.com
With more than ten years experience in the spa business, Mario Stiefler joined Thermarium Bäderbau GmbH, Austria’s preeminent spa
design and manufacturing company in 2005 as a senior consultant.
Mario is responsible for new business development in India, Russia
and other emerging spa markets across Eastern Europe and Asia.
Ella stimpson
Exec. Director, Spas & Salons Wynn LV
& Chairman, Intl. SPA Association, U.S.
1-702-770-4454
www.wynnlasvegas.com
Ella Stimpson is the executive director of spa and salon operations
at the five-star, five-diamond Wynn and Encore Spas and Salons
at Wynn Las Vegas. She is also the Chairman of the Board for the
International SPA Association which represents more than 3,300
members in over 70 countries worldwide.
Isobel Stockdale
Assistant Subject Manager, Programme
Leader, Spa University of Derby, U.K.
44-133-259-4354
www.derby.ac.uk
Isobel Stockdale is the programme leader for the University of Derby’s
undergraduate programmes in spa and hairdressing. She teaches
modules in international spa management and hairdressing and salon
management. Isobel is involved in the Higher Education Academy,
the Hairdressing and Beauty Industry Authority, the Habia Spa Industry Forum, and the British International Spa Association.
David Stoup
Chairman & CEO, Trilogy Ventures LLC.
United States
1-602-432-3252
www.trilogyspaventures.com
David Stoup’s experience includes his role as Co-Chairman of Weil
Lifestyle, LLC, as well as co-founding La Prairie, Inc., Phillip Kingsley
Products, Inc., Colours & Scents, and Perry Ellis Shoes. In 1992, David
secured the exclusive worldwide rights to operate Red Door Spas under
the Elizabeth Arden trade name. As CEO, he oversaw the growth of the
company from two Red Door spas to 142 day spas in 26 markets.
Michael Stusser
Founder, Osmosis Day Spa Sanctuary
& Green Spa Network, United States
1-707-874-1963
www.osmosis.com
Michael Stusser leads the ever-evolving five-acre day retreat in Sonoma Wine County featuring the cedar enzyme bath, a fermentation
therapy from Japan. This iconic destination, in operation since 1985,
receives over 16,000 visitors per year. Michael is a founding member
of Green Spa Network.
Deborah szekely
Founder, Golden Door
& Rancho La Puerta, United States
1-619-302-4411
Deborah Szekely, age 90, is known worldwide as a pioneer of the mind,
body and fitness movement, and serves as Creative Director of Rancho
La Puerta and the Golden Door. She lectures frequently and advocates
for health reforms such as anti-obesity programs for school children.
Deborah has just launched a new social networking initiative, Wellspring.
org, aimed at creating wellness communities all over the globe.
Willian Taam
Managing Director
IMC Octave, China
86-21-6171-1727
www.imcgroup.info
William Taam is Octave’s senior real estate professional manager, with
substantial experience in managing complex real estate portfolios. With
his investment management and asset management skills, he is an expert at enhancing property portfolio values, and at building and managing multi-discipline teams. Octave’s latest key project is a wellness-based
integrated project offering residences and a top-end hotel and spa.
Mary Tabacchi, phD
Professor, Cornell University
United States
1-607-255-3458
www.cornell.edu
Mary Tabacchi, Ph.D., has been active in the spa industry since the
1980s, having begun her tenure at Cornell University in 1985. Mary
has created joint spa education programs with Raffles, Mandarin
Oriental and Shangri-La. She is founder of NYSPA and is a Global
Spa and Wellness Summit Board member.
Liz terry
Editor & Managing Director, Spa
Business Magazine, Leisure Media U.K.
44-146-247-12932
www.spabusiness.com
Liz Terry is editor of Spa Business and Spa Opportunities magazines as well as managing director of The Leisure Media Company,
the business-to-business publisher. The spa team at Leisure Media
works to bring decision-makers the latest challenging thinking about
trends and best practice on a global basis, aiming to contribute to
forging a stronger and more robust spa industry.
Sue Thirlwall
CEO, MiniLuxe, United States
1-904-608-8778
www.miniluxe.com
Sue Thirlwall is CEO at MiniLuxe and has held management executive roles, including VP of the Harvard Business School Alumni Board,
CEO and President at Franchise Concepts and Ventures, and COO
at Baskin-Robbins. She has world-class knowledge and experience
in the food service, restaurant, retail, hospitality, advertising and
publishing industries.
Michael tompkins
President & General Manager
Miraval Resorts, United States
1-520-825-5143
www.miravalresorts.com
Michael G. Tompkins oversees Miraval Resort Arizona and the Villas
at Miraval. He is Vice Chairman of the ISPA Board. His recent work
includes the creation of the Andrew Weil MD Integrated Wellness
Center at Miraval, Michael is a contributor to Mindful Eating, coming
from Hay House Publishing in May 2012.
Anna Treier
Managing Director, Asia Spa &
Wellness Ltd., Sense of Touch
Spas Hong Kong 852-9862-5999
www.senseoftouch.com.hk
Anna Treier is the founder and managing director of Asia Spa and
Wellness Limited, the holding company for the award-winning spa
brand Sense of Touch and a hair spa named Capelli. She has strong
spa operational and management skills having created seven multiaward winning day spas that are based in Hong Kong and Shanghai.
Darani (Winnie)
Tsao
Director, Paradigm Wellness Ltd.
Singapore
65-8383-6834
www.paradigm-wellness.com
Winnie Tsao is the Director of the Attitude Performing Arts Studio
and is the Founder of Paradigm Wellness. She is also a practitioner
of Pilates bodywork for over ten years, and a certified instructor of
gyrotonic/gyrokinesis and Yamuna Body rolling movement methods.
Winnie began her career in movement wellness by accident, after
discovering ballet as an adult.
Sharon Ullrick
Manager, Resort Marketing
Leading Hotels of the World, U.S
1-212-515-5706
www.lhw.com
Sharon Ullrick manages global marketing opportunities for 99 accredited Leading Spas, 55 Leading Golf Resorts and the Leading Green
Initiative, open to all 430 Leading Hotels of the World members.
Sharon produces the quarterly e-newsletter Leading Spa Escapes
and supports the Golf Society for the Leaders Club.
Heinrich
Unbescheiden
Vice President, Unbescheiden GmbH
Germany
49-7221-95340
www.unbescheiden.com
For almost 10 years, Heinrich Unbescheiden has been Vice President of
Unbescheiden, which was founded in 1869. Heinrich is a shareholder
and a member of the company’s supervisory board. Unbescheiden has
been family-owned for five generations and ranks among the world’s
leading suppliers of units and equipment for the spa sector, rehabilitation
centres and sanatoriums.
Steve Van
President & CEO, Prism
Hotels & Resorts, United States
1-214-257-1011
www.prismhotels.com
Steve Van is President and CEO of Prism Hotels and Resorts.
Founded in 1983, Prism works for special servicers, lenders and
owners to rapidly reposition and turn around under-performing hotels.
Prism has managed, repositioned and developed brands including
Hyatt, Omni, Marriott, Hilton, Sheraton, Embassy Suites, Holiday Inn
and Radisson, as well as numerous independents.
Nader vasseghi
Founder & CEO, SelfOptima
United States
1-650-279-7666
www.selfoptima.com
Nader Vasseghi founded SelfOptima to bring the latest technology
to the health and wellness industries, delivering a web-based integrative medicine. Prior to SelfOptima, Nader was senior director
at Cisco. He is a faculty member at Palo Alto University and is a
certified hypnotherapist.
Jose Villegas
COO, Natura Bisse Intl. Inc.
United States
1-972-791-1500
www.naturabisse.com
Jose Villegas joined Natura Bisse in 2008 as COO. Since then he has
focused on building specialized teams that have allowed the company to grow its spa business 350%, and its independent boutique
retail channel by 300%. Before joining Natura Bisse he worked as an
international business consultant for a Big-Four accounting firm.
Matthias Voit
Chief Executive Elite Interiors
Dornbracht GmbH, Germany
49-163-433-8348
www.dornbracht.de
Matthias Voit is an interior design specialist, whose work has
spanned private yachts, airplanes and hotels. He is currently
researching and developing a spa division within Dornbracht, and
designing luxury suites on cruise ships, in addition to managing
myriad private clients. Matthias is an avid aviator, flyer and glider.
Ghislain Waeyaert
Director, Spa Activities
Clarins, France
33-014-641-5207
www.clarins.com
After four years as International Development Director for [comfort
zone], Ghislain Waeyaert joined the Clarins group in 2008 as Spa
Activities Development Director, where he develops Clarins Institutes and spas around the world. Ghislain grew up in the cosmetics
world: his father worked for Bourjois-Chanel, and his sister directed a
beauty school.
Rebecca Walker
Editor-in-Chief
AsiaSpa Magazine Hong Kong
852-2165-2800
www.bluincmedia.com.hk
Diving into the spa sphere in 2008 as AsiaSpa Magazine’s Editor-inChief, Rebecca Walker has been based in Hong Kong since 2004. Interested in wellness in all its forms, her passion to document the spa
industry’s evolution has led her to some of the best healing sanctuaries around Asia and the globe.
Todd Walter
President & CEO
Red Door Spa Holdings, United States
1-203-905-1779
www.reddoorspas.com
Todd Walter is the president and CEO of Elizabeth Arden SalonHoldings, Inc. which celebrated its 100th anniversary in 2010. Under
Todd’s direction the company continues to expand its current portfolio of 50 day and resort spas, 3,100 associates, and three brands:
Elizabeth Arden Red Door Spas, Mario Tricoci Hair Salons & Day
Spas, and Simply Face & Body, in the US and internationally.
Mark Walton
Managing Director, Co-Founder
VOYA, Ireland
353-719-168-956
www.voya.ie
Mark Walton is co-founder of VOYA, a certified, seaweed-based luxury
spa product line available in spas across Europe, the Middle East, the
Far East and the U.S. Mark runs a marine cure center and has amassed
a wealth of technical knowledge on the benefits of different marine
species and their role in the spa environment. Walton sits on the expert
panel on organic standards for the European Union Commission.
Betty Weinkle
VP, Worklife Wellness
SpaFinder Wellness, United States
1-646-374-4954
www.spafinder.com
Betty Weinkle is the new VP of SpaFinder Wellness’ Worklife Wellness
Group, and spearheads its unique “Wellness Currency” employee
motivation solution. With 25 years of incentive industry experience,
she was previously with InteliSpend Prepaid Solutions and The
Sharper Image – and was president of the Incentive Gift Card Council. Betty is also a registered yoga teacher and certified health and
fitness instructor.
Martha Wiedemann
Wellness Advisor
Badrutt’s Palace Hotel, Switzerland
41-81-837-1452
www.badruttspalace.com
Martha Wiedemann, who is of Indian origin, was raised with
Ayurvedic principles. Her health and beauty career began in 1986 in
Australia, and she later formally studied Ayurveda. After executing
several projects in the industry, Martha designed - and now oversees
- Palace Wellness at Badrutt’s Palace Hotel in St. Moritz, Switzerland.
Andreas Wieser
President, Lans Institute
Austria
43-650-703-8653
www.lanserhofe.at
Andreas Wieser has a passion for proven diagnostic and therapy
methods and a human awareness in health and medical concepts.
Andreas is currently supervising the multiplication of the Lansmed
Concept in new locations like Tegernsee, Germany and the opening
of a city health spa in Hamburg in fall 2012. His “Lans Institute” for
future health is a “think thank” for health, healing, strategy, product
development, market monitoring and coaching.
Bobby Williams
Co-Founder, The Willing Way
United States
www.thewillingway.com
Bobby Williams is a nutrition expert, world class adventure athlete and
practicing intuitive healer with deep ties to the world of alternative medicine and the raw food movement. He has guided thousands of people
through the wilderness, helping them connect with nature and ultimately
themselves. He’s passionate about transforming peoples’ lives through
nature nutrition, healthy living and adventure.
Jay Williams, PhD
President, Health Technology
Consultants, United States
1-808-895-8080
www.jaywilliamsphd.com
Jay Williams is a physiologist, medical nutritionist, clinical professor,
author, researcher and consultant. Recognized for her corporate
workshops on the science of stress reduction, biofeedback, and aging, Jay works internationally with the private sector and the medical
community. Her consulting services bring health science, technology,
and research to consumer applications and markets.
Matthew
Williamson
Business Development Director
Klafs Americas, United States
1-702-430-7015
www.klafsamericas.com
Since 2006 Matthew Williamson has led the design and implementation of Klafs’ hydrothermal spa experiences for the public and private
spa markets throughout the Americas. For over 75 years Klafs has
been a recognized leader in thermal spa design and installation.
Hugh Wilson
Brand President
Clarins, France
www.clarins.com
Hugh Wilson began his career working for Lancôme International in
their marketing department. In 1999, Hugh created HANDMADE™, a
concept of luxury finger food, before opening his marketing business,
BRANDadvice®. In 2008, he became Marketing Director for Givaudan
before joining Clarins in 2011. He is initially working on bringing out the
essence of Clarins to “stage” the brand while respecting its identity.
Mary Wisnom
Professor Florida Gulf
Coast University, United States
1-239-590-7854
www.cps.fgcu.edu/resort
Mary Wisnom is coordinator of the Spa Management program in
Resort and Hospitality Management at Florida Gulf Coast University.
Mary boasts over 25 years of hospitality experience in resorts and
clubs in Michigan, Colorado and Florida. In 1996, she began teaching
full-time and in 2006 joined the FGCU faculty.
Thomas
Wurzinger
Group Director Hotel Operations
GOCO Hospitality, Thailand
66-265-52323 x10
www.goco.co
As a partner and co-founder, Thomas Wurzinger, oversees GOCO’s
day-to-day operations. GOCO is developing and operating $916
million worth of wellness projects worldwide. Thomas directs a team
of 30 senior spa professionals at GOCO’s head office and previously
managed SHA Wellness Clinic and The Ritz-Carlton hotels in Berlin,
Wolfsburg, Istanbul, and Singapore.
Mark Wuttke
Principal, Wuttke Group, LLC.
United States
1-404-441-4962
www.wuttkegroup.com
Mark Wuttke is the Principal of the Wuttke Group, a Global business
development solutions company specializing in authentic green,
healthy wellness, regenerative sustainability, and conscience leadership. Mark has assisted more than 15 natural and organic personal
care brands and currently aids more than 50 global spas in their
quest to attain and sustain authenticity.
George xu
Director of Development
IMC Octave, China
86-21-6171-1708
www.imcgroup.info
George Xu is responsible for overall development and execution of
IMC Octave’s wellness hospitality real estate projects. George also
served as GM, Commercial Division East China Region, at Wharf China Development Ltd. He graduated from Tong Ji University in 1982,
holds a Master’s Degree in Architectural Design from the University
of New South Wales and an EMBA from China Europe International
Business School, Shanghai.
Corinna yap
Director, COMO Shambhala
COMO Hotels & Resorts, U.K.
44-20-744-1021
www.como.bz
With over a decade of experience in sales and marketing for global
five-star hotel groups, Singapore-born Corinna Yap is responsible
for COMO Shabhala’s sales and marketing strategy, as well as for
raising global awareness of the brand. Corinna’s sporting background includes gymnastics, athletics, and a love for adventure,
particularly skydiving.
Steven Yeh
Managing Director, China Region
East West Learning Centre, China
86-21-61711780
www.imcpaa.com
Steven Yeh is Managing Director, China Region, for the IMC Pan Asia
Alliance Group (IMCPAA). Before joining IMCPAA, he served as Vice
President of Business Development for Danaher Corporation, Director of Corporate Development for Eaton Corporation and strategy
consultant with the Boston Consulting Group. Steven received his
B.S. in Economics and MBA from the Harvard Business School.
Cheri Young
Associate Professor
University of Denver, United States
1-303-871-4260
www.du.edu
Dr. Cheri Young joined the Fritz Knoebel School of Hospitality Management at the University of Denver having previously taught at the
College of Hotel Administration at the University of Nevada, Las Vegas. Previously she taught at Washington State University and Keuka
College. Cheri researches the differences among employees working
in high customer-contact hospitality organizations.
Yamuna Zake
Founder & Creator
Yamuna, United States
1-212-633-2143
www.yamunabodyrolling.com
Yamuna Zake is the creator and president of Yamuna, which is currently active in over 22 countries with over 2000 representatives worldwide.
Yamuna is responsible for creating all education and Yamuna products.
The company message is Body Sustainability! She is the spokesperson for the Yamuna brand and provides outreach to the media, and a
variety of businesses, medical and educational institutions.
Cameron zentz
Director of Marketing & Business Dev.
Hirsch Bedner Associates, United States
1-404-873-4379
www.hba.com
Cameron Zentz is an experienced design professional who is currently responsible for the Hirsch Bedner Associates’ expansion into
global emerging luxury markets and in that role has impacted the
diversification of the firm’s design portfolio. Prior to joining HBA,
Cameron worked for the highly respected residential design firm,
Marc-Michaels Interior Design of Florida.
Joanna zhang
President, Beijing
China Spa Association, China
86-10-8567-1145
www.chinaspaassociation.com
Joanna Zhang is a graduate from Swiss Hotel Association Hotel Management School as a hotel management major. As the President for
China Spa Association, Beijing area, Joanna works to connect and
organize events and seminars for local industry professionals.
Alex zotos
CEO & Principal
Elly Lukas, Australia
61-399-238-888
www.ellylukas.edu.au
As CEO and principal of the Elly Lukas School, Alex Zotos has been
instrumental in the development of the school’s two-year spa management program. It is one of the only colleges in Australia to include
the CIBTAC, ITEC, and CIDESCO accreditations. The school has
launched a Diploma of Resort Spa Management. Alex is recognized
as an expert in innovative spa education.
2012 STUDENT DELEGATES
Ben Dillan
Penn State University
Ben grew up in Philadelphia, PA. He loves reading all he
can about craft beer.
Lian Duan
University of Denver
Lian (Diane) is from China and came to the US in 2008.
She also studied abroad in Paris for three months. She
speaks Mandarin, Cantonese, English and French.
Angelica Choy
Chinese University of Hong Kong
Angelica is very passionate about the spa industry. She
is based in Hong Kong and has work experience in
Taiwan and China.
Mariko Fujio-White
Cornell University
Mariko is from Hawaii and loves all things related to
the ocean. She enjoys yoga, surfing, and reading, and
aspires to live and work abroad.
Chloé Gachet
École hôtelière de Lausanne
After several journeys abroad, Chloé became passionate
about the hospitality industry and is currently participating
on a spa management book redaction.
Adrian Garcia
Adrian is part of a team writing a book about Spa Management. Adrian grew up in Geneva and speaks English,
Spanish, French, Italian and Portuguese.
Lydia Hanks
Lydia recently completed her Ph.D. in Hospitality Management at Penn State. In August, she will begin her role
as an assistant professor at Florida State University.
Emma Leach
Emma, originally from Jenkintown, Pennsylvania, has
lived abroad in Australia and has travelled to Italy, Thailand, and Spain. She is interested in art and design.
Andrea Menotti
Cornell University
Andrea has worked as an intern at the Fairmont Sonoma
Mission Inn and is interested in integrating the arts into
the spa experience.
Hélène Micouleau
Hélène, born in France, has always been an open-minded, hard worker. She will be starting a fast track with Six
Senses in Paris this August.
Charlett Kohlwes
Saxion University
With a degree in Tourism & Recreation Management and
major in Spa Management, Charlett conducted research
about current spa management programs for her thesis.
BinBin Narkprasert
Binbin is passionate about lifestyle hotels, nutrition,
sports management and discovering local cultures. She
has lived in Bangkok, California and Switzerland.
Hamid Pezeshkian
Cornell University
Hamid has lived in Tehran and Oklahoma. He has experience with small start-ups, and is interested in real estate
development of all types.
Stéphanie Raimbault
Stephanie will be starting her career with Orient Express
in Madrid. She is one of the EHL team members writing
a book about spa management.
Andyshea Saberioon
University of Houston
Andyshea has been fortunate to have a cultural life. His
goal is to own,develop and operate his own boutique/
lifestyle hotel concept.
Armaghan Sadeghbeigi
Armaghan, a graduate student at the CN. Hilton College
of Hotel & Restaurant Management, is working as a
teacher and Graduate Assistant at Hilton College.
Kate Sornson
Kate has worked in the spa industry for six years, She is
passionate about helping others, and has traveled the
country promoting wellness.
Molly Tomkins
Molly is from Aspen and has been immersed in hospitality her whole life. She has a passion for the spa
industry and wellness.
Marina Volpe
Marina Volpe will return to her hometown of Philadelphia after graduation from Penn State. She is a lover of
marketing, interior design, and real estate.
Jing Wan
Jing moved from China to the U.S. five years ago and
has just returned from a study abroad in Northern Ireland. Jing speaks Mandarin Chinese and English.
Chelsea Wong
California State Polytechnic University, Pomona
Chelsea is graduating this June with a degree in hospitality management and minors in marketing and theatre.
She hopes to fill up a passport and run a marathon.
Na Zhang
Na Zhang is originally from China and lives in Houston,
Texas. She is inspired by Thai Spas and is working at
Hilton World Wide. She speaks Mandarin and English.
Global Spa & Wellness Summit Team
Susie Ellis
Executive Director
Susie, President of SpaFinder Wellness, has been in
the spa industry her entire career. She is known for her
annual industry trend predictions.
Sallie Fraenkel
Director of Sponsorship & Strategic Partnerships
Sallie, Executive VP Corporate Dev. & Industry Relations
at SpaFinder Wellness, has overseen partnerships with
11,000+ spas and wellness providers in 77 countries.
Dulcy Gregory
Associate Executive Director
Dulcy has been working with the GSWS since it’s
inception in 2006. She recently graduated from the New
School, with a Masters of Fine Arts in Creative Writing.
Beth McGroarty
Director of Public Relations
Beth is a principal at L.A.-based PR and marketing firm,
RBI Creative. She was in the PhD program, and was an
instructor, in English Literature at Stanford University.
Alexandra Plessier
Logistics Coordinator
Born and raised in Paris, France, Alexandra is a health
and spa enthusiast, and has a double major in Managerial Economics and Spanish literature from UC Davis.
Molly Southern
Logistics Coordinator - Student Delegates
Outside of her GSWS role, Molly is GramercyOne’s
Marketing Manager. Previously, she worked for Four
Seasons and Westin and attended Cornell University.
Amy Sung
Editor - Public Relations & Social Media
From food, travel, culture and trends to wellness, fitness
and spa, Amy loves experiencing and writing about the
unique ways that these worlds come together.
sponsor
Directory
2012
Sponsors
The following Global Spa & Wellness Summit
partners have generously helped to stabilize
delegate registration fees and have made
additional components of the program possible.
The list below provides information on each
Summit partner, categorized by level of
sponsorship. Please take time to thank these
partners for their contributions, and whenever
possible, consider them for your future
business needs.
SpaFinder Wellness – Platinum Sponsor
SpaFinder® Wellness, Inc., is dedicated to providing the information,
experiences and inspiration to help people find – and share – their
path to wellness. As the world’s largest spa/wellness media, marketing
and gifting company, SpaFinder Wellness connects millions seeking a
healthier, happier lifestyle with wellness providers around the globe, and
offers businesses unique incentive programs to encourage workplace
wellness. With over 25 years of experience, SpaFinder Wellness is also
the industry’s largest seller of spa, wellness and beauty gift cards and
vouchers, bringing clients to a global network of thousands of spas,
fitness studios and wellness practitioners.
The company’s innovative Worklife Wellness program links wellness and
business with information, education, experiences and products, along
with its Wellness Currency incentives, to inspire employees to take
charge of their own wellness.
Sponsor Directory | 179
Thermarium – Three-Year Platinum Sponsor
Austria-based Thermarium is a leading supplier of spa development
services from A-Z. The company is recognized for pioneering new
spa design trends in leisure facilities across five continents, and for
customized designs that sensitively and intelligently integrate environmental
surroundings and cultural traditions. The company, founded in 1997, has
completed over 500 major spa projects over the last 10 years.
Thermarium has developed spa and wellness centers for the finest hotels
and cruise ships across roughly 40 countries, offering turn-key spa
services including: architecture and design; spa and wellness equipment;
engineering, project and spa management; strategic planning; financial
consulting, etc. The company has also created its own special essences
and products under the name “DELPERA by Thermarium,” for use in
Thermarium spa/wellness areas. www.thermarium.com
Babor – Gold Sponsor, Sunday Welcome
Cocktail Reception
Babor is a pioneer of professional skincare, combining innovative
scientific knowledge and the finest natural ingredients at the highest
level research cooperations with Germany’s leading universities, use
of private laboratories, and careful manufacturing on the company’s
premises guarantee products of outstanding performance, tolerance,
and quality. Babor products are available in fine spas, salons, and
medical centers in more than 60 countries worldwide. www.babor.com
Clarins – Gold Sponsor, Monday Innovation Luncheon
The Clarins story began 50 years ago in a Parisian Beauty Institute
created by Jacques Courtin Clarins. By listening every day to women
and men around the world, Clarins was and is able to meet all of their
beauty needs. Clarins uses this ongoing communication to develop
application techniques and effective products thus earning its position
as a global leader in the premium skin care market. www.clarins.com
Universal Companies – Gold Sponsor, Internet
Pit Stops & WIFI
For 30 years, Universal Companies has been a leading single-source
supplier to over 30,000 spa professionals in 47 countries, providing
thousands of products to help them manage and grow their businesses,
from the largest spa to the independent practitioner. Located in
Abingdon, Virginia, Universal also offers professional skin and body
products, retail products, and merchandising tools and provides spas
with innovative consulting resources, educational materials, and training
options. www.universalcompanies.com
BioDigital – Industry Sponsor
BioDigital is a leading developer of health visualizations, specializing in
3D animation, education platforms and health information technology.
Their web based platform, the BioDigital Human, communicates
anatomy, health conditions and therapies through an interactive virtual
model of the human body. www.biodigitalhuman.com
East West Learning Centre Pty Ltd. – Industry Sponsor
Operating in Singapore and China, IMC Group’s East West Learning
Centre bridges cutting-edge developments in wellness research,
helps to redefine the relationship between individuals and established
health platforms and serves as a conduit for strengthening notions of
integrated and preventative care to the Chinese sphere.
EcoSpa 360™ – Industry Sponsor
EcoSpa 360™ is a new resource that combines innovations in science
and technology to offer the education and certification programs
necessary to propel evidence-based wellness in the spa market.
The company has exclusive alliances with a 25-year veteran in the
alternative care industry and functional water experts with over 50 years
of combined experience. www.ecospa360.com
Fairmont Raffles Hotels International – Industry Sponsor
Canada-based Fairmont Raffles Hotels International is a leading global
hotel company with over 85 hotels worldwide. The Fairmont Raffles
spa portfolio, which includes the Willow Stream Spa, Raffles Spa and
Purovel Spa & Sport brands, includes more than 33 locations across
the globe, with another 10-plus in development. www.frhi.com
Massage Envy – Industry Sponsor
Nearly a decade ago, Massage Envy was launched to create a
completely new category in the wellness industry and to promote a
healthy lifestyle through affordable massage and spa services. Today,
the brand has over 700 Massage Envy and Massage Envy Spa
locations in the United States. www.massageenvy.com
Precor – Industry Sponsor
With a full complement of cardio, strength and entertainment equipment
supported by a network experienced in servicing facilities worldwide,
Precor is recognized worldwide for uncompromised quality and
durability in equipment that delivers a fluid, natural motion, Precor
is proud to be in premier hotels, resorts and spas in more than 90
countries. www.precor.com
Red Door Spas – Industry Sponsor
Celebrating 100 years of beauty expertise in 2010, the renowned Red
Door Spas promotes the legendary techniques of Ms. Elizabeth Arden
in over 30 day spa and resort locations in the U.S. Always on the
industry cutting edge, Red Door Spas guarantees guests a unique and
encompassing experience, which delivers the highest level of technical
expertise and impeccable guest service. www.reddoorspas.com
ResortSuite – Industry Sponsor
Canada-based ResortSuite is built on a guest-centric technology platform
that enables properties to manage their business more efficiently and
provide exceptional service to their customers. ResortSuite includes
integrated modules for Spa, PMS, Club, Golf, Retail, F&B, Catering, Ski,
and Concierge on an Oracle database. www.resortsuite.com
SelfOptima – Industry Sponsor
SelfOptima is a Silicon Valley based software/technology company that has
introduced a new era of Guest Experience Management System (GEMS)
for destination spas and health/fitness resorts. SelfOptima’s GEMS platform
is the latest innovation for Resort owners to optimize customer loyalty,
repeat business and increased revenue. www.selfoptima.com
Barr + Wray – Silver Sponsor, Nutrition Hub
Barr + Wray is recognized as a world leading provider of spa and pool
engineering solutions and ideas for water and thermal experiences, and
has over 50 years of experience working with hospitality brands such as
Four Seasons, Hyatt, Mandarin Oriental, Rocco Forte, and Shangri La.
Based in the UAE, Barr + Wray offers clients a total package of the ‘wet
spa’ conceptual design. www.barrandwray.com
Dornbracht – Silver Sponsor, Champagne Toast
Since 1950, the Dornbracht name has signified the production of highquality designer fittings and accessories for the bathroom. This global
player, with its head office in Iserlohn, Germany, enjoys a reputation
throughout the industry for being highly innovative because it has the
flexibility to respond to change and quickly implement forward-looking
concepts along the entire value-added chain. www.dornbracht.com
Liv Nordic by Raison d’Etre – Silver Sponsor, Nutrition Hub
LivNordic, by Raison d’Etre, is a new franchise/licensing brand that
evolved from working with over 100 spas in 60 different countries and
from brands such as Aman Spas, Taj Jiva Spas, Resense, Kempinski the
Spa, etc. The flagship LivNordic wellness facility, at Grand Hôtel Sweden,
is a full membership club conducting 500 personal training sessions and
150 treatments per month. www.raisondetrespas.com/livnordic
SpaBooker by GramercyOne – Silver Sponsor,
Mobile Application
SpaBooker by GramercyOne has the largest suite of web-based tools
and is the preferred spa solution for Hilton Hotels Worldwide, Six
Senses Resorts, and Joie de Vivre Hotels. GramercyOne’s platform is
available in eight languages across 60 countries. Used by over 6000
businesses worldwide, GramercyOne is headquartered in New York
City, with offices in California, Europe and Asia. www.gramercyone.com
SpaSoft – Silver Sponsor, Nutrition Hub
Developed specifically to suit the unique needs of the spa industry, SpaSoft
is a user-friendly system that facilitates total spa management. SpaSoft
interfaces with various systems – including property management systems,
credit card and gift card processors, back office systems, membership
billing, and other PAR Springer-Miller technologies – to create a seamless
flow of guest-centric information. www.springermiller.com
TAC GmbH – Silver Sponsor, Registration Desk
Based in Austria, the Assistant Company’s (TAC) Assistant Suite of
solutions is led by Reservation Assistant, a spa management system with
more than 120 real-time interfaces, allowing for a seamless integration into
external systems. TAC´s activity management software is in operation in 53
countries around the globe. More than 5,500 users work with Reservation
Assistant in 18 languages. www.reservationassistant.com
THALGO – Silver Sponsor, Nutrition Hub
Founded in 1964, THALGO is the original French marine spa
brand which is now chosen by over 20,000 top spas, resorts, and
thalassotherapy centers in more than 90 countries. THALGO brings
together the best in spa and beauty and pushes the boundaries of
innovation, providing a wide range of skincare and bodycare treatments
combined with nutritional supplements. www.thalgo.com
Chiva-Som – Student Challenge Sponsor
Widely regarded as one of the best destination spas in the world, ChivaSom has become the benchmark for excellence and innovation, fusing
Eastern philosophies with Western diagnostic skill. Meaning “Haven
of Life”, the Hua Hin, Thailand resort is the recipient of numerous
accolades, including “Top 5 Best Overseas Spa Retreat” and “The
World’s Top 25 Spas” by Condé Nast Traveler. www.chivasom.com
Four Seasons Hotels and Resorts – Student
Challenge Sponsor
Spas are a top priority for Four Seasons Hotels and Resorts, with
five new property and spa locations opening in Toronto, Guangzhou,
Shanghai Pudong, St. Petersburg and Baku, Azerbaijan. More than 60
new properties, each with luxury spas, are slated to open in the decade
to come. www.fourseasons.com/spa
Hyatt Hotels & Resorts – Student Challenge Sponsor
Hyatt Hotels & Resorts, headquartered in Chicago, manage, franchise,
own and develop hotels and resorts under the Hyatt®, Park Hyatt®,
Andaz®, Grand Hyatt®, Hyatt Regency®, Hyatt Place® and Hyatt
Summerfield Suites® brand names. As of September 30, 2011, the
company’s worldwide portfolio consisted of 478 properties in 45
countries. www.hyatt.com
KLAFS – Student Challenge Sponsor
Founded over 80 years ago, the KLAFS group is today a world
market leader in the field of sauna, wellness and spa. Headquartered
in Germany, KLAFS is a full-service company for the spa industry.
KLAFS is one of the only companies in the market that has its own
development and production facility for the complete range of innovative
and individually designed spa equipment. www.klafs.com
Orient-Express Hotels & Resorts – Student
Challenge Sponsor
Orient-Express Hotels owns and manages a collection of 49 internationally
renowned hotel, river cruise, luxury rail adventure, private residence
and restaurant businesses across 24 countries and five continents. The
company promotes the local brand, believing that discriminating travelers
seek distinctive individual hotels. www.orient-express.com
Bellus Academy – Bronze Sponsor, Briefing Report
With a focus on uniting spa industry professionals, Bellus Academy has
built an ongoing advanced curriculum for currently enrolled students,
Alumni and industry professionals and offers 17 accredited programs.
www.bellusacademy.edu
SpaEquip – Bronze Sponsor, Lanyards
Located in California, SpaEquip carries over 10,000 products and has
regional offices in the UK and Hong Kong and a growing network of
dealers in China, India, Mexico and the Middle East. www.spaequip.com
Global Spa & Wellness Summit Media Partners
Global Spa & Wellness Summit Media Partners
Industry
resources
Global Spa & Wellness
Industry Resources
On the next few pages you will find several lists that have
been fastidiously compiled for your benefit and that support
the industry. Listed first are recent industry research reports,
followed by spa and wellness associations around the
world, publications (both consumer and industry periodicals
relevant to the spa industry) and lastly, a list of spa
management education programs and degrees.
For continual updates on these industry resources, visit:
www.globalspaandwellnesssummit.org/index.php/spaindustry-resource.
If you are aware of a spa-related research report, an
association, a publication or a spa management program
not listed in this binder or on the Summit website, please
contact us (info@globalspaandwellnesssummit.org) so
that these lists can stay current.
Global Research
•
2012 Spa Management Workforce and Education: Addressing
Market Gaps - SRI International
•
2011 The Effectiveness of Massage Therapy - Australian Association
of Massage Therapy
•
2011 Travelling for Health: The Potential for Medical Tourism Economist Intelligence Unit
•
2011 Improving Well-being and Economic Growth through Travel Wellness Tourism Worldwide
•
2011 Global Spa Report - Coyle Hospitality
•
2011 How Hard Times Are Altering Consumer Mindsets Euromonitor
•
2011 Post Recession Consumer Dynamics - Euromonitor
•
2011 Global Hotel Market Sentiment Survey - Horwath HTL
•
2011 Global Hotel Performance - Smith Travel Research
•
2011 Priorities of Today’s Spa Consumers - Coyle Hospitality
•
2011 Fitness Programs and Equipment Trends Report - IDEA
•
2011 4WR: Wellness for Whom, Where and What? Wellness Tourism
2020 - Wellness Tourism Worldwide
•
2011 Wellness Tourism and Medical Tourism: Where Do Spas Fit? Global Spa & Wellness Summit
•
2011 The Travel & Tourism Competitiveness Report - World
Economic Forum
•
2011 Health and Wellness by Prime Positioning: The US Euromonitor
Industry Resources | 199
•
2011 Health and Wellness Global Briefings - Euromonitor
•
2010 IHRSA Global Report - IHRSA
•
2010 Spa Market USA - Diagonal Reports
•
2010 Fitness Programs and Equipment Trends Report - IDEA
•
2010 Spas & the Global Wellness Market: Synergies &
Opportunities - SRI International
•
2010 The New Consumer Mindset - Euromonitor
•
2010 Opportunities & Challenges Facing the Global Spa & Beauty
Industry - Euromonitor
•
2009 New Priorities of Today’s Spa Consumer - Coyle Hospitality
•
2009 Spa Sentiment Research Report - Coyle Hospitality & WTS
International
•
2009 Beauty Industry Developments Impacting Spa and
Wellness - Diagonal Reports
•
2009 The Contribution of Spas to Hotel Operating
Performance - Ecole Hoteliere de Lausanne & Cornell University
•
2009 World Travel Market Trends - Euromonitor
•
2009 Global Cosmetics and Toiletries: Industry
Prospects - Euromonitor
•
2009 Global Competitiveness Report - World Economic Forum
•
2009 Travel & Tourism Competitiveness Report - World
Economic Forum
•
2009 Global Spa Benchmark Program - Intelligent Spas
•
2009 The State of the Health Club Industry - International Health,
Racquet & Sports Club Assoc.
•
2008 Global Consumer Study - ISPA
Asia–Pacific
•
2011 Singapore Spa Benchmark Report - Intelligent Spas
•
2011 Indian Spa Market - Eprobe Research Pvt. Ltd
•
2011 Asia-Pacific Hotel Yearbook - Horwath HTL
•
2011 Regional Spa Industry Report, Asia Pacific - Intelligent Spas
•
2011 Medicalised Beauty Market China - Diagonal Reports
•
2009 Australia Spa Benchmark Report - Intelligent Spas
•
2009 Thailand Spa Benchmark Report - Intelligent Spas
•
2008 Cambodia Spa Benchmark Report - Intelligent Spas
•
2008 Between Heaven & Earth: China’s Emerging Spa
Consumers - CatchOn & Company
•
2008 Beauty, Hair, Spa, Skin - Chains in China - Diagonal Reports
•
2008 New Zealand Spa Benchmark Report - Intelligent Spas
•
2008 China & Hong Kong Spa Benchmark Report - Intelligent Spas
•
2008 Situation and Vision of Spa Services - Ministry of Economy,
Trade & Industry (Japan)
•
2008 HR Dev for Therapists in Beauty & Health - Ministry of
Economy, Trade & Industry (Japan)
•
2008 Vietnam Spa Benchmark Report - Intelligent Spas
Europe
•
2011 Greek Spa Benchmark Report - Intelligent Spas
•
2011 Spain Spa Benchmark Report - Intelligent Spas
•
2011 UK Spa Market - Diagonal Reports
•
2009 Health and Wellness Holidays, UK - Health and Wellbeing
•
2009 L’Industrie Hoteliere Francaise - PMG
•
2009 Salons and Spas, UK - Health and Wellbeing
•
2008 Health and Wellness - A European Consumer
Obsession? - Euromonitor
Middle East & Africa
•
2010 Spa Benchmark Survey Report - Ernst & Young
•
2009 South Africa Spa Benchmark Report - Intelligent Spas
•
2009 Dubai Spa Benchmark Report - Intelligent Spas
•
2009 South Africa Spa Benchmark Report - Intelligent Spas
•
2009 Dubai Spa Benchmark Report - Intelligent Spas
North & South America
•
2011 Boomer Values Realignment Study - Civano Living
•
2011 Trends in the Hotel Spa Industry - PKF Hospitality Research
•
2011 The Future of Wellness: Lessons from the 96 Percent
Minority - NewHope360
•
2011 U.S. Spa Industry Study - ISPA
•
2010 U.S. Spa Industry Study - ISPA
•
2010 US Spa Market - Diagonal Reports
•
2009 Medical Tourism: Update and Implications - Deloitte
•
2009 Spa Confidential - American Spa Reader Survey - American
Spa Magazine
•
2009 Spa STAR - Luxury Spa Performance Statistics - Smith Travel
Research
•
2009 ISPA Monthly Snapshot Surveys - ISPA
•
2009 ISPA U.S Spa Compensation Data - ISPA
•
2009 ISPA Spa Industry Update - ISPA (Association
Resource Center)
•
2008 Medical Tourism: Consumers in Search of Value - Deloitte
•
2008 Executive Interview Findings - ISPA (Association
Resource Center)
•
2008 Global Consumer Study - ISPA
•
2008 Trends in the Hotel Spa Industry - PKF
Spa and Wellness Associations
Africa:
Spa Association of Africa (SAA)
www.spaassociationofafrica.com
Argentina:
Argentina Spa Association
www.asociacionspa.org
Australia:
Australasian Spa Association (ASPA)
www.aspaassociation.com.au
Belgium:
European Spa Association
www.espa-ehv.eu
Brazil:
Brazilian Spas Association (ABC-Spas)
www.abcspas.com.br
Brazilian Wellness Association
www.abqv.com.br
Bulgaria:
Bulgarian Union for Balneology and Spa Tourism (BUBSPA)
www.bubspa.org
Canada:
Leading Spas of Canada
www.leadingspasofcanada.com
Ontario’s Finest Spas
www.ontariosfinestinns.com
Premier Spas of Ontario
www.ontariospremierspas.com
Spas Relais Santé
www.spasrelaissante.com
Caribbean:
Caribbean Hotel & Tourism Association (CHTA)
www.caribbeanhotelandtourism.com
China:
China National Spa Association
www.chinaspaassociation.com
Cyprus:
Cyprus Spa Association
www.cyprusspaassociation.com
Czech Republic:
Association of the Spa Places of the Czech Republic
www.spas.cz
Czech Association of Wellness
www.spa-wellness.cz
Estonia:
Estonian Spa Association
www.estonianspas.com
France:
French Spa Association (SPA-A)
www.spa-a.org
Germany:
International Spa & Wellness Association (ISWA)
www.iswa.de
Deutscher Wellness Verband (German Wellness Association)
www.wellnessverband.de
German Spas Association
www.deutscher-heilbaederverband.de
German Center of Personalized Prevention and
Optimization (DZIP)
www.dzip.de
Greece:
Hellenic Association of Municipalities and Communities with
Curative Springs and Spas
www.thermalsprings.gr
Hong Kong:
Day Spa Association Asian Chapter
Hungary:
Hungarian Spa Tourism Association
Hungarian Baths Association
www.furdoszovetseg.hu
Iceland:
The Iceland Spa Association
www.visitspas.eu/iceland
India:
Indian Spa & Wellness Association (ISWA)
http://on.fb.me/Jigr1N91-98201-55833
Spa and Wellness Association of India (SWAI)
www.spaandwellnessassociation.com
Spa Association of India
http://spaassociationofindia.in
Indonesia:
Bali Spa and Wellness Association (BSWA)
www.balispawellness-association.org
Ireland:
Leading Leisure in Ireland - Spa and Wellness Skillnet
http://ilam.ie
Italy:
European Historical Thermal Town Association
www.ehtta.eu
Japan:
Japan Spa Association
www.j-spa.jp
Nippon Spa Association (NPO)
www.n-spa.org
Korea:
International Spa Association
Lithuania:
National Association of Resorts, Lithuania
www.spalietuva.lt
Nacionalin kurort asociacija (Lithuanian Health Resorts
Association)
www.kurortuasociacija.lt
Malaysia:
Asia Spa and Wellness Promotion Council
www.aswpc.org
Association of Malaysian Spas (AMSPA)
www.amspa.org.my
Malaysian Association of Wellness & Spa
http://www.mawspa.org/
Mongolia:
Mongolian Spa Sauna Association
Morocco:
The Moroccan Spa Association
Nepal:
Spa & Wellness Association of Nepal (SWAN)
Philippines:
Spa and Wellness Association of Cebu (SWAC)
Health and Wellness Association of Quezon City (HAWAQC)
http://on.fb.me/JgOTbj
Philwell (Formerly Spa Associate of the Philippines)
http://philwell.org
Wellness Organization Worldwide
http://wellnessworldwide.org
Poland:
Association of Polish Spa Communities
www.sgurp.pl
Portugal:
Portuguese Spas Association
www.termasdeportugal.pt
Romania:
Organizatia Patronala a Turismului Balnear din Romania
(OPTBR)/Romanian Spa Organization)
www.romanian-spas.ro
Russia:
National Guild of Spa Experts
http://eng.russiaspas.ru
Spa and Wellness International Council (SWIC)
www.wellness-t.lact.ru
Serbia:
Serbian Spas and Resorts Association
www.udruzenjebanja.co.rs
Singapore:
Asia Pacific Spa and Wellness Coalition (APSWC)
http://apswc.org
Spa & Wellness Association Singapore
www.spaandwellness.org
Spa Association Singapore
www.spaassociation.org.sg
Slovakia:
Asociácia slovenských kúpeov
www.balneotherma.sk
Slovenia:
Slovenian Spa Association
http://en.slovenia-terme.si
South Africa:
South Africa Spa Association
www.saspaassociation.co.za
Spain:
Asociacion Nacional de Balnearios (ANBAL/Spanish National
Spa Association)
www.balnearios.org
Gran Canaria Spa and Wellness Association
www.grancanariawellness.com
World Tourism Organization
www.unwto.org
Sweden:
Sweden SpaHotel Association
www.svenskaspahotell.se
Switzerland:
L’Association des Espaces Thermaux Suisses (Swiss Thermal
Spas Association)
http://bit.ly/Jbl3rb
Comite International D’Esthetique et de Cosmetologie
(CIDESCO)
www.cidesco.com
Taiwan:
Taiwan Spa Association
www.tspa.tw
Thailand:
Samui Spa Association
www.samuispaassociation.com
Thai Lanna Spa Association
www.thailannaspaassociation.com
Phuket Spa Association
www.spaphuket.org
Thai Spa Association (TSA)
www.thaispaassociation.com
Turkey:
Massage and Natural Therapies Association
www.madoted.org
Turkish Spa Association
www.spa-turkey.com
Ukraine:
Ukrainian SPA Association
www.spaua.org
United Arab Emirates:
Middle East Spa Business Group
http://linkd.in/JgNuBv
United Kingdom:
British Association of Beauty & Cosmetology (BABTAC)
www.babtac.com
Federation of Holistic Therapists (FHT)
www.fht.org.uk
British International Spa Association (BISA)
www.spaassociation.org.uk
Global Hydrothermal Spa Standards Association
Spa Business Association
www.spabusinessassociation.co.uk
United States:
American Massage Therapy Association (AMTA)
www.amtamassage.org
American Organization for Bodywork Therapies of Asia
(AOBTA®)
www.aobta.org
California Spa Association
www.californiaspaassociation.com
Dallas Fort Worth Spa Association
http://on.fb.me/Kd6VzH
Day Spa Association
www.dayspaassociation.com
Destination Spa Group
www.destinationspavacations.com
Green Spa Network
http://greenspanetwork.org
Hawaii Spa Association
www.hi-spa.com
IDEA, Health And Fitness Association
www.ideafit.com
International Health, Racquet & Sportsclub Association (IHRSA)
http://cms.ihrsa.org
International Medical Spa Association
Hosted at: www.dayspaassociation.com
International Wellness and Healthcare Travel Association
(IWHTA)
http://www.slideshare.net/iwhta/iwhta-intro
Las Vegas Spa Association
www.lvspas.com
National Coalition of Estheticians, Manufacturers/Distributors
and Associations (NCEA)
www.ncea.tv
New England Spa Association
www.newenglandspaassociation.com
New Mexico Spa Association
San Diego Spa Association
www.sdspaassociation.org
Arizona Spa & Wellness Association
http://azspawell.com/
The Spa Connection (Southern California)
www.thespaconnect.com
The Spa Association (SPAA)
www.thespaassociation.com
Washington Spa Alliance (WSPA)
www.washingtonspaalliance.com
Regional (Europe):
European Spas Association (ESPA)
www.espa-ehv.eu
Worldwide:
Hydrothermal Spa Forum
www.hydrothermal-spa-forum.com
International Society of Medical Hydrology and Climatology
(ISMH)
www.ismh-direct.net
International SPA Association (ISPA)
Medical Tourism Association
www.medicaltourismassociation.com
Medical Wellness Association (MWA)
www.medicalwellnessassociation.com
Spa and Wellness Publications
Trade Magazines
• American Spa, United States
www.spatrade.com/americanspa
•
British Intl Spa Association Newsletter, United Kingdom
www.spaassociation.org.uk
•
•
Business of Spa, Beauty & Fitness, India
•
Day Spa, United States
www.dayspamagazine.com
•
Emotion Spa, France
www.emotionspa-mag.com
•
European Spa, United Kingdom
www.europeanspamagazine.com
•
Les Nouvelles Esthetiques & Spa, United States
www.lneonline.com
•
MedEsthetics, United States
www.medestheticsmagazine.com
•
Professional Beauty, United Kingdom
www.professionalbeauty.co.uk
•
Pulse, United States
www.experienceispa.com/media/pulse-magazine
•
•
Spa 20/20, United States
•
Spa Business, United Kingdom
www.spabusiness.com
•
Spa Business Handbook, United Kingdom
www.spahandbook.com
•
Spa Business Verlag, Germany
www.spa-business-verlag.de
Cosmetique Spa, France
www.cosmetiquemag.fr
Spa Australasia, Australasia
www.spaaustralasia.com.au
•
Spa Canada, Canada
www.spacanadamagazine.ca
•
Spa Concept, Germany
www.spa-concept.de
•
Spa Europe, United Kingdom
www.spaeurope.co.uk
•
Spa Fresh, United States
www.spafreshmag.com
•
•
Spa Clique, United States
•
Spa Management Journal, United States
www.spamanagement.com
•
SpaMantra, India
http://spamantra.in
•
Spa Opportunities, United Kingdom
www.spaopportunities.com
•
Spa Professional Mexico, Mexico
www.spaprofessionalmexico.com
•
Spa Quebec, Canada
www.spaquebec.ca
•
Spa Report, Russia
Spa Life, Canada
www.spalifemagazine.com
Consumer Magazines
• AsiaSpa, Hong Kong
www.asiaspa.com
•
AsiaSpa India, India
www.asiaspaindia.com
•
AsiaSpa Men, Hong Kong
www.asiaspamen.com
•
Estética Viva, Portugal
www.esteticaviva.com
•
Healing Lifestyles & Spas, United States
www.healinglifestyles.com
•
Health & Wellness, United States
http://healthandwellnessmagazine.net
•
HomeSpa, United States
http://homespa.com
•
Insider’s Guide To Spas, United States
www.insidersguidetospas.com
•
Live Spa (ISPA), United States
•
Organic Spa, United States
www.organicspamagazine.com
•
Spa Asia, Singapore
www.spaasia.com
•
Spa Life Australia, Australia
www.spalifeguide.com.au
•
SpaChina, China
www.spachina.com.cn
•
SPAinside, Germany
www.redspa.de
•
The NewBeauty SpaFinder: The Guide to Global Spa, Wellness &
Beauty, United States
www.spafinder.com
•
Spa Secrets, United Kingdom
http://spasecretsmagazine.com
•
Wellness Magazine, United States
www.ewellnessmag.com
•
Worldwide Spa Review, United States
http://spareviewmag.com
Spa and Wellness Education
List of Global Spa Management-Related Degree Programs at
Universities, Colleges, and Schools
Asia-Pacific
Australia
Australian Academy of Beauty & Spa Therapy
Certificate in Spa Management
Headmasters Academy
Advanced Diploma of Spa Management
RMIT University
Masters of Wellness
William Angliss Institute
Diploma of Resort Management (Spa)
Hong Kong
Chinese University of Hong Kong
Bachelor of Business Administration in Hotel & Tourism Management
Hong Kong Polytechnic University
Bachelor of Science in Tourism Management
India
Ananda Spa Institute
Diploma in Spa Operations & Spa Diploma with Spa Management
Natura School of Advanced Beauty Therapy
Beauty & Spa Management Program
Indonesia
Pacific International Beauty Institute
Spa Professional Certificate
New Zealand
AUT University
Bachelor of Tourism
Singapore
Cornell University-Nanyang Technological University Institute of
Hospitality Management
Master of Management in Hospitality
Republic Polytechnic Singapore
Diploma in Wellness, Lifestyle, & Spa Management
Temasek Polytechnic
Diploma in Leisure & Resort Management
Thailand
Mahidol University International College
Bachelor of Business Administration in Tourism & Hospitality Management
Europe
Austria
FH Joanneum
Bachelor of Arts in Business in Health Management in Tourism & Master
of Arts in Business in Health Management in Tourism
International College of Tourism & Management
Diploma in Wellness & Spa Management, Bachelor of Arts in
Business in Inlt. Management, Bachelor of Arts in Hospitality
Management with Tourism
Estonia
University of Tartu
Master of Wellness & Spa Service Design & Management
Finland
Haaga-Helia University of Applied Sciences
Bachelor in Hospitality Management, Degree Programme in Experience
& Wellness Management
France
Elégance Ecole Gontard
BTS in Esthetics + Spa Manager
Greece
Alpine College
Certificate in Spa Management & Diploma in Spa Management
Hungary
Szolnok University College
Bachelor of Science in Health Tourism Management
Ireland
Athlone Institute of Technology
Bachelor of Arts in Spa Management
Netherlands
HZ University of Applied Sciences
Bachelor of Business Administration in Vitality & Tourism Management
Saxion University
Bachelor of Business Administration in Inlt. Tourism & Leisure Management
Russia
Russian State University of Management
Certificate in Health & Beauty Industry Management
Switzerland
IMI University Centre, International Hotel Management Institute
Switzerland
Master of Business Administration in Intl. Hotel, Health, & Spa Management
Swiss Hotel Management School
Master of International Business in Hotel, Resort, & Spa Management
United Kingdom
Bournemouth University
Foundation Degree of Arts in Tourism & Spa Management
Coventry University
Foundation Degree of Arts in Spa Management
Newcastle College
Foundation Degree of Arts in Beauty Therapy & Spa Management
Plymouth University / City College Plymouth
Foundation Degree of Arts in Salon & Spa Management
Plymouth University / Truro and Penwith College
Foundation Degree of Science in Salon & Spa Management
University College Birmingham
Foundation Degree of Arts in Spa Management with Hospitality &
Bachelor in Spa Management with Hospitality
University of Arts London
University of Bedfordshire
University of Derby, Buxton
Foundation Degree of Science in International Spa Management,
Bachelor of Science in International Spa Management, Bachelor of
Science in International Spa Management (Online), Master of Arts in
International Spa Management
Warwickshire College
Foundation Degree of Arts in Spa Management
York College
Foundation Degree of Arts in Holistic & Spa Treatments
Latin America
Jamaica
Colbourne College (5 campuses in Jamaica)
Associate Degree in Business Administration
North America
Canada
Academy Canada Career College
Diploma of Health and Human Sciences in Esthetics & Spa Management
Algonquin College
Ontario College Graduate Certificate in Spa Management
Canadian Tourism College
Centennial College
Ontario College Diploma in Esthetician
Humber College Institute of Technology & Advanced Learning
Diploma in Esthetician/Spa Management
Loyalist College
Ontario College Diploma in Esthetics & Spa Management
Skin Care Academy
Diploma in Spa Management & Leadership
United States
Asheville-Buncombe Technical Community College
Associate of Applied of Science in Resort & Spa Management
Bellus Academy
Bellus Best in Business and Financial Literacy Program
Cornell University, School of Hotel Administration
Bachelor of Science in Hotel Administration & Master of Science in
Hotel Administration
Endicott College
Bachelor of Science in Hospitality Management with formal Spa and
Resort Management concentration
Florida Gulf Coast University, College of Professional Studies
Bachelors of Science in Resort & Hospitality Management with formal
Spa Management concentration
Great Bay Community College
Associate of Science in Hospitality Management with formal Spa
Management Certificate & Certificate in Spa Management
Hill College
Certificate of Completion in Salon & Spa Management & Associate of
Applied Science in Salon & Spa Management
Lincoln College of New England
Associate of Applied Science in Hospitality Management
New River Community and Technical College
Associate of Applied Science in Hospitality & Tourism Management with
formal Spa Management emphasis
Niagara University
Bachelor of Science in Hotel & Restaurant Management & Hospitality
Operations concentration
Northeast Alabama Community College
Associate of Applied Science in Salon & Spa Management & Certificate
in Salon & Spa Management
Sandhills Community College
Associate of Applied Science in Resort & Spa Management
Scottsdale Community College
Certificate in Hospitality & Tourism/Spa & Wellness Center Management
& Associate of Applied Science in Hospitality & Tourism/Spa & Wellness
Center Management
Southwest Institute of Healing Arts
Associate of Occupational Studies in Holistic Healthcare with formal
Spa Management & Leadership concentration & Certificate of
Excellence in Spa Management & Leadership
Ultimate Medical Academy LLC
Associate of Applied Science in Spa Management
University of Houston, Conrad N. Hilton College of Hotel &
Restaurant Management
Bachelor of Science in Hotel & Restaurant Management with formal Spa
Management area of emphasis
University of Minnesota, Crookston
Bachelor of Science in Hotel, Restaurant & Tourism Management with
formal Resort & Spa Management emphasis
University of West Florida
Bachelor of Science in Hospitality, Recreation, & Resort Management
with formal Spa Management track
Partial List of Global Spa Management Continuing Education
and Training Providers
Asia-Pacific
China
Cornell Shanghai
India
Ananda Spa Institute
Diploma in Spa Administration
Orient Spa Academy
Certificate in Spa Management & Operations
Indonesia
Puspita Martha – International Beauty School
Spa Management / Asia Spa Institute Certificate
Japan
Nippon Spa College
Spa Manager and Salon Management Training
Korea
Korean Spa Academy
Spa Manager Training Program
Philippines
Spa Professionals
Spa Management Workshop/Certificate
Singapore
Asia Spa Institute
Spa Master Class / Certificate in Spa Management & Benchmarking
Spa Innovations
Effective Spa Management Training
Taiwan
Spark – Spa & Wellness Academy
Certified Spa Supervisor Program: ISPA/AHLEI Certificate
Thailand
Chiva Som Academy
Spa Management Certificate & Spa Development Certificate
Europe
Croatia
Lovran University
Certificate in Wellness Manager
Vimal Wellness College
Certificate in Wellness Manager
Germany
IFH Institute for Hospitality Management
IFH-Certified Spa Manager
IST Study Institute
Diploma in Wellness & Spa Management
Rizzato Spa Consulting
Spa Management Professional Trainings & Workshops
Spa eMotion
Spa Management Professional Seminars
Italy
MaWell - Master in Wellness & Spa Management
Master of Wellness & Spa Management
Sweden
Raison D’Etre
Diploma in Spa Management
Switzerland
Lausanne Hospitality Consulting, Ecole Hôteliére de Lausanne
Hospitality Management Certification, Spa Special Mention
Latin America
Brazil
IBECO
Certificate of Attendance in Management at Spa & Certificate of
Attendance in Business Management in Business and Esthetics
Senac University
Certificate of Attendance in Spa Management
SPA & CIA Academia de Spa
Mexico
Mexican Tourism Association of Health and Spa, AC
Spa Management Certification 2012
Middle East & Africa
United Arab Emirates
Academie Esthetique (Locations in Dubai, Paris, & Singapore)
Spa Management Short Term Course
North America
Canada
Erica Miller Spa School
Spa Director’s Management Course & Pre- Spa Management Course
Fanshawe College
Spa Management Certificate
Spaformation
Spas2b
Spa Management Certificate
United States
American Hotel & Lodging Educational Institute/ISPA
Certified Spa Supervisor & Area of Specialization in Spa Management
Asis Massage Education
Spa Director Training
Colorado Mountain College (Several Locations)
Certificate of Occupational Proficiency in Spa Management
Cornell University
Executive Development Program in Spa Management
Great Bay Community College
HUW Enterprise
Spa Operations and Management Course & HUW Enterprises Spa
Treatment Procedures and Training
Insparation Management
Leap Ahead-Spa Leadership Seminar
International Hotel Spa Academy
Certificate of Proficiency in Hotel Spa Management
Northeast Alabama Community College
Certificate in Salon & Spa Management
Orange Coast College
Spa Management Certificate of Achievement
Preston Wynne Success Systems
The Spa Director’s Management Intensive
University of California, Irvine Extension Spa and Hospitality Management Certificate Program

Delegate Directory - Global Wellness Summit

Transcription

Similar documents

See what STL did for Hoar Cross Spa Resort

john fluevog shoes - Page One Publishing

Bachelorette and Bridal Packages

an extraordinary experience! - The International Congress Of

Caribbean Spa and wellness Association

medical tourism in poland - Medical Tourism Conference

situated in the heart of cartagena`s old city

See the first article here.

Untitled - Colliers International

CORALLI LAST CORRECTIONS