- Queensland Fire and Emergency Services
Transcription
- Queensland Fire and Emergency Services
A publication of the Department of Community Safety February 2010 Inside: 2010 Australia Day Achievement Awards p6 Emergency Alert launched p13 Goondiwindi SES revival p19 QFRS Wellness program p23 www.emergency.qld.gov.au Emergency February 2010 1 From the Minister Awards for upholding community safety D epartment of Community Safety (DCS) staff and volunteers from across Queensland were honoured for their outstanding contributions to the community as part of Australia Day Achievement Awards ceremonies held throughout the state last month. These awards were our chance to say thank you to the frontline, support and administrative personnel whose efforts uphold community safety in Queensland. One of the many great things about the Department is its dedicated and committed team of staff and volunteers, who devote enormous effort to a range of services including frontline emergency assistance to Queenslanders and working behind the scenes to enhance service delivery. I congratulate the 258 DCS personnel and volunteers who received Achievement Medallions in recognition of their work, along with the entire DCS team, for your efforts in making Queensland a safer place. Recent severe weather experienced in much of Queensland has again reinforced the need to be prepared and have an appropriate emergency plan in place before disaster strikes. More than 20 local government areas in central, southern and western Queensland have been badly affected by heavy rain and flooding, prompting activation of the joint State and Commonwealth-funded Natural Disaster Relief and Recovery Arrangements (NDRRA). The flood-affected local governments now included in the NDRRA cover an area of more than one million square kilometres, which is comparable in size to all of South Australia. While I understand members of these communities have welcomed this recent rain, the councils will be able to access funding to cover the cost of restoring essential public infrastructure and undertaking counterdisaster operations. In the past month, tropical cyclones have threatened the state’s northern coastline, though thankfully, at the time of writing, local communities have been spared any major damage. I thank Emergency Management Queensland personnel, including our State Emergency Service volunteers, for your dedication and commitment during these recent severe weather conditions, and urge you to keep up the excellent work throughout the remainder of the storm and cyclone season. Last month, a public awareness campaign to inform Queenslanders of the new national Emergency Alert telephone-based warning system was launched. Emergency Alert can send text messages to mobile phones and automated voice messages to landlines warning people of severe and imminent emergencies and providing clear recommended actions and advice on where to go for further information. Emergency Alert is another tool in an existing suite of measures we have to warn Queenslanders before and during critical incidents. For the foreseeable future, radio and TV broadcast messaging will remain the foundation of our emergency warning and advisory reports. Neil Roberts MP Minister for Police, Corrective Services and Emergency Services Emergency is published bi-monthly by the Queensland Department of Community Safety’s Media and Corporate Communications Branch. Articles, photographs and feedback from emergency services personnel and volunteers are welcome. Editorial staff reserve the right to edit any contributions. Web: www.emergency.qld.gov.au/publications Editorial: Peter Callaghan, Chantelle Rule, Lisa Grundy, Helen Ainsworth, Peter O’Halloran, Elizabeth Buckler, Brodie Bott and Brad Muir. Address: Advertising: Leah Hornibrook Graphic design: DCS Design Studio On the cover: EMQ Helicopter Rescue Crew Officer Ben Bourne (left) and Paramedic Brad Garvey prepare a teenage patient for helicopter retrieval after he fell from a waterfall on Hinchinbrook Island. For the full story see p12. Photo by Dr David Cooksley. Emergency magazine Media and Corporate Communications Branch Department of Community Safety GPO Box 1425 Brisbane Qld 4001 Editor: Peter Callaghan Phone: 07 3247 8113 Email: Editor.EmergencyMagazine@dcs.qld.gov.au Facsimile: 07 3247 8779 Emergency is available online at www.emergency.qld.gov.au 2 Emergency February 2010 www.emergency.qld.gov.au Health matters O ver the coming year QAS will continue to improve its service delivery and to pursue best practices. But we cannot do so without looking after our most valuable assets – our people. The QAS has a unique culture and I am proud to be part of an organisation which is made up of so many people who have a strong belief in helping others. The QAS would not be what it is today without the skills, commitment and dedication of our people. Many of these people work long hours in sometimes stressful environments to provide aroundthe-clock service to the community. Those of us who enjoyed a break over Christmas would have returned to work recharged, but it is important to remember that our physical and mental wellbeing requires ongoing care throughout the year. Organisational health is something we should all be working to actively embed, promote and encourage throughout QAS. Let us invest in the power of prevention to be a stronger, fitter and healthier service to care for our community in 2010. I would like to acknowledge a group of people who have made a significant contribution as QAS volunteers – the members of the Queensland Local Ambulance Committee Advisory Council (QLAC). Our QLAC members take on the responsibility of representing the Local Ambulance Committee (LAC) members for their region, and thereby providing LAC input to the service at a state-wide level. Every two years sees a change in our QLAC members. I wish to thank Alastair Anderson (Northern Region), Keith Kimlin (South West Region), Linley Macleod (North Coast Region), Alan Burchill and John Blacow (both Brisbane Region) for their years of effort and dedication. Their contribution and commitment has been inspiring and produced many results for the benefit of the QAS and the community. I also wish to welcome the new QLAC members who are: Merelyn McIntosh (Northern Region), Peter Stewart (South West Region), Kenneth O’Connell (North Coast Region), Brian Daley and Daryl Gould (both Brisbane Region). Planning for the future I ’d like to thank all QFRS staff who worked through the holiday period, sacrificing valuable family time to help protect their community. The New Year brought welcome rain, which allowed QFRS to lift the fire bans that had been in force in many regions. The rain has alleviated the fire threat and helped bring one of the most intense bushfire seasons in Queensland’s history to a close, but we must be mindful what the future holds. The rain brings with it the potential for another serious fire season later this year, and it is important that all regions commence their planning and mitigation activities as soon as possible. Just before Christmas 18 new firefighters graduated from the Queensland Combined Emergency Services Academy at Whyte Island. These firefighters were the third group of recruits to graduate in 2009 and they have commenced duties at stations throughout Queensland. It is clear from the diversity of these recruits that our fire service offers an attractive and interesting career path for people from all walks of life. What is also clear is the quality of training our new firefighters receive. We are very proud of our recruit training process and this is supported by the positive feedback I get from operational firefighters about how well prepared the recruits are when they arrive at stations around the state. This training means QFRS firefighters are well placed to deal with the changing nature of our service. The effects of climate change have brought for us a greater involvement in weather-related emergencies and disaster management operations. The role of QFRS is to resolve problems and issues that confront our communities. The broadening nature of our ‘all hazards’ emergency management role is matched by an increasing public expectation of the services QFRS will provide. The trend is that these broader rescue and emergency tasks will form a large and important part of our future operations. I look forward to working closely with the new and existing members of QLAC in the coming year, and I am sure there will be many exciting achievements made by this group during their term. It is vital we focus on incident management and communication systems, local planning, risk management and ongoing training and exercises to ensure we are well prepared to cope with whatever might be thrown at us. David Melville APM QAS Commissioner Lee A Johnson AFSM MIFireE QFRS Commissioner www.emergency.qld.gov.au On show to the world T he New Year has arrived and we are now well into the storm and cyclone season. Prior to the start of the season, a great deal of training has taken place around the state to familiarise SES volunteers with RFA Online. Otherwise known as Requests for Assistance Online System, this is an electronic tasking system that can handle thousands of activities at one time, and enables the SES to effectively assign and monitor jobs and manage teams by ensuring those with particular skills can be assigned to relevant tasks. We have put a lot of effort into rolling out RFA Online training to the regions, and the state is now very much better equipped in terms of its ability to report on and manage tasks that the SES carries out. EMQ has also instituted short post-event notification reports to key members of the Government and the disaster management community following up on the routine notifications of Bureau of Meteorology warnings issued by the State Disaster Coordination Centre. These reports outline the nature of a weather event and note any damage that might have occurred in the first 90 and 180 minutes after the event. I would also like to acknowledge the tremendous effort that has gone into tsunami planning. The regions have contributed greatly to this planning and it is important that this work is followed through in coming months so we can guarantee that all relevant local and district disaster management groups have tsunami considered in their plans. Finally, filming of the second series of Chopper Rescue commenced in December. Chopper Rescue is a documentary series following the work of EMQ Helicopter Rescue and the first series proved to be a hit for the ABC. Series Director Jan Cattoni is an ex aeromedical retrieval nurse and her knowledge of rescue helicopter services coupled with her and the producers’ resolve to produce a true observational documentary has ensured that the series provides a unique look at the service, its dedicated crews and their compassion at its most natural and intense. Filming of Chopper Rescue commenced at the Brisbane air base and has now moved on to the Townsville and Cairns bases. The second series will be run on the ABC in Australia and on the UK Discovery Channel and provides a marvellous opportunity to showcase the service on a world platform. Frank Pagano AFSM EMQ Chief Officer Emergency February 2010 3 Report on government services highlights Department’s achievements Excellent QAS patient satisfaction rates, an increase in smoke alarms and the efficient running of prisons across Queensland were among key performance indicators identified in an independent report compiled for the Federal and State governments in January. T he Report on Government Services revealed that the Department of Community Safety recorded a number of positive trends in service delivery last year when compared to its interstate counterparts. Minister for Police, Corrective Services and Emergency Services Neil Roberts said the areas of improvement were vast and made a positive impact on the quality of life and services provided to Queenslanders. ‘Queenslanders who have had reason to use the QAS reported a 98 per cent satisfaction rating with the service, which was the highest rating recorded for paramedic services in Australia,’ he said. than 90 per cent of dwellings now have smoke alarms,’ he said. ‘This is an increase of 18 percentage points over the last five years. ‘In the 2008-09 financial year QFRS responded to fewer accidental structure fires per 100 000 households than last financial year. ‘QFRS dedicates a substantial amount of time to partnering with the community and mitigating risks through education and fire safety activities,’ Mr Roberts said. The report also highlighted that the Queensland correctional system continues to run safe, secure and efficient prison and Probation and Parole operations. ‘Queensland also has more ambulance officers and paramedics serving the community than any other state or territory in Australia. Report highlights included the fact that Queensland had no escapes from secure custody. The last escape from secure custody was in February 1998. ‘For every 100 000 people, we have 55.9 ambulance officers/paramedics, which is well ahead of the Australian average of 43.2 and ultimately means that Queenslanders have better access to paramedics than anywhere else in the nation. Mr Roberts said although comparisons between states and territories were not always straightforward due to different structures and reporting methods, the Report on Government Services provided the department with solid benchmarks and feedback. ‘The boost in QAS staffing levels has been achieved by putting more than 500 extra ambulance officers on Queensland roads during the past two years. ‘I am confident that the Department of Community Safety will continue to record impressive improvements in service delivery as we continue to provide a quality service to the people of Queensland in 2010,’ he said. ‘Queensland’s 50th percentile response time to code 1 incidents remains the fastest in the nation at 8.4 minutes and means our paramedics are getting to patients quicker which is saving lives,’ Mr Roberts said. QFRS also reported a number of positive trends including an increase in the prevalence of smoke alarms in homes. Households with smoke alarms or smoke detector installed (percentage) 2008-09 90.1 87.6 79.0 76.4 72.6 2007-08 2006-07 2005-06 2004-05 Queenslanders households continue to install smoke alarms Ambulance officers Per 100 000 people AUST 43.2 51.9 30.4 40.7 42.9 23.1 55.9 43.4 NT ACT TAS SA WA QLD VIC NSW More ambulance officers per 100 000 people than any other state Ambulance code 1 response times (minutes) Statewide 50th percentile 2008-09 9.5 10.3 10.9 9.4 9.5 8.4 9.9 10.3 NT ACT TAS SA WA QLD VIC NSW Queensland recorded the fastest code 1 response times in the 50th percentile ‘People are taking more safety precautions around the home and more 4 Emergency February 2010 www.emergency.qld.gov.au QCS top donors in Battle of the Services Q ueensland Corrective Services (QCS) is the inaugural Battle of the Services blood challenge champion after 5.5 per cent of its staff donated the vital red stuff. The friendly competition was run over nine weeks finishing on 19 December. Under the challenge, staff from the various divisions of the Department of Community Safety (DCS), and the Queensland Police Service donated blood to the Red Cross. The blood challenge boosted vital supplies of blood products during the lead up to the busy holiday season. The number of donations by staff from each service was divided by that division’s overall staff numbers, to judge which service – on a percentage basis – won the inaugural Battle of the Services Shield. A total of 1011 donations were made across all divisions, with the Queensland Police Service emerging as the top donor by number with 573 donations, although that figure represented only 3.8 per cent of its 14 700 staff. QCS was on top with 165 donations, representing 4.9 per cent of its 3365 staff, while the Corporate sector was the next most successful division of DCS with 22 donations from 572 staff (3.85 per cent). Of the operational services, QAS recorded 62 donations from 4137 staff (1.6 per cent) to beat EMQ with 42 donations from 6737 staff (0.62 per cent) and QFRS with 143 donations from 37 860 personnel – a total that included RFS volunteers. It is planned to run the challenge annually, so all DCS and Police staff will have the chance to challenge QCS’s generous donor record later this year. Staff from all services rallied to donate blood at a special mobile clinic which visited Brisbane Women’s Correctional Centre at Wacol during the Battle of the Services challenge Kilcoy’s firies first in the State K ilcoy’s firefighters have set a new standard by becoming the first Auxiliary station in the state to achieve full attainment of Certificate II in Public Safety (Firefighting and Emergency Operations) qualifications as a group. After six months of hard work, all 10 members of the Kilcoy station were presented with their certificates in a ceremony at the station on 17 December. ‘Auxiliary firefighters obtain most of these competencies during their required skills acquisition, however the Auxiliary personnel at Kilcoy decided to conduct extra study and complete some extra units to allow them to attain the Certificate II,’ Lance said. ‘The certification provides a nationally recognised qualification to Auxiliary personnel, the extra training has increased their knowledge base, and it would give the Auxiliary firefighter one of the qualifications that is a requirement of full-time employment with Urban QFRS.’ The additional training required to attain Certificate II qualification can be made available to any eligible Brisbane Region Auxiliary firefighter on request. QFRS Rural Operations Brigade Training and Support Officer and Auxiliary Lieutenant Graham King worked closely with QFRS Brisbane Region Training to provide the required course units for Kilcoy’s firies to obtain the Certificate II qualification. ‘I am proud of this team of firefighters who are always willing to go the extra mile accepting any challenge and completing everything that they do with 110 per cent,’ Graham said. ‘This additional training supports each firefighter’s ability to perform their duties in all aspects of the Auxiliary firefighter’s role within the community.’ City West Command Area Director Acting Superintendent Lance Duncan, who helped coordinate the Kilcoy crew’s studies, said the Certificate II in Public Safety (Firefighting and Emergency Operations) is a qualification obtained by Urban firefighters during their training at the Queensland Combined Emergency Services Academy at Whyte Island. www.emergency.qld.gov.au Kilcoy’s firefighters show off their certificates. Back row (l to r): Captain Mark Edwards, Robbie Christie, Lt David Baigrie, Brenton Deaves; Supt Graham Hanlon and Peter Kruger. Front row (l to r): Alicia Retschlag, Ashley King, Stanley Vallance, Lt Graham King and Peter Cobbin Emergency February 2010 5 The Australia Day Achievement Awards are a proud tradition of the Department of Community Safety. They provide the Department with an opportunity to commemorate and recognise significant contributions by staff, volunteers and supporting businesses, organisations and individuals. T Director-General’s Certificate of Recognition Queensland Ambulance Service Joanna Baird Manuela Andreatta Medallions and 25 Appreciation QFRS/QAS USAR Team QAS Team QFRS USAR Team Jeff Bickford Troy Dryden Katrina Booth Olivea Urban Benjamin Carroll Diane Considine ZEROHarm Excellence in Safety Leadership Award Dennis Cock Tanya Knowles Graham Colby Michael Ewing Ramon Morsch, State Emergency Service Goomeri Andrea Harvey Stuart Cutajar Christopher Hodge Natasha Bennett Peter Marten, Townsville Fire Station, QFRS Northern Region David Hogan Steven Wagner Vivienne King Stephen Allan Achievement Medallion Wendy Lowes Paul Beswick Corporate Support Division Donna Marwick Kym Ogden Janet Born Wayne Mitchell Gene Marwick Sidney Cramp Derrick Jones James Smith Alan Mountford Daniel Wissmann David Sell Colin Romeo Sharon Smith Bryce Kenny Donna Staib Doug Packer Winston Streatfield John Lynn Dominik Suschinsky Gavin Bennett Joanne Waters Simon Mitchell Kath Wilson Ian Growcott Peter Wood Neil Bawden he awards are generously supported by QSuper. This year 258 Achievement Certificates were presented in ceremonies held in Brisbane, Beenleigh, Cairns, Gympie, Rockhampton, Toowoomba and Townsville. At the Brisbane ceremony held at the Parliamentary Annex on 21 January Director-General’s Certificates of Recognition were presented to three teams for their work following natural disasters in Sumatra and Samoa. ZEROHarm Excellence in Community Safety Leadership Awards were presented in Brisbane and Townsville. Acting Minister for Police, Corrective Services and Emergency Services Andrew Fraser commended the efforts of frontline, support and administrative personnel when presenting the awards in Brisbane. Australia Day Honours Jarred Lue Wayne McCoombe Siaosi Kupu Amanda Renton Lloyd Axelsson Gabrielle Foley Keith Alcock David Kerr Mark Roberts Anthony Trembath Loretta Hickey Matthew Hodder Lisa Marini Emergency Management Queensland Tony Hodgkinson Brenda Worth Dean Wardell Michelle Baxter Five DCS staff members were Rebecca Morsch Warren Kellett recognised in the 2010 national Mervyn Porteous Kathleen Graham Australia Day Honours for excellence Gerard Williamson Trevor Hulbert Doug Meng Colin Purton in service and devotion to duty. Alex Johnson Ronald Smith Peter Gracie Charles Khan Trevor Jardine Jeffery Skipper Ronald Cary Jon Rolley Adrian Gillies Ian Venables Gary Olive Russell Cooke Gary Donald Richard Brown Peter Ruddick Ian Thompson Michael Dunkley Patrick Brown Jeffrey Aniba Paul Ryan Valerie Evans Megan Poppi Jeffrey Anderson Margaret Dean Brad Harrold Marko Isokangas Helen Greaves The Ambulance Service Medal was awarded to Peter Cahill, Gary Gillies and Lucinda Clarke, while the Australian Fire Service Medal was awarded to Ibis Rural Fire Brigade First Officer Don Alexander. Brett McDonaugh Jessica Mason-Hamilton Emergency Management Queensland David Dennis Chief Officer Frank Pagano received Anthony Watts Andy Bickerton Ben O’Donoghue the Emergency Services Medal. John McVeigh Kristy Heitmann 6 Bill Neumann Emergency February 2010 Cameron Boyd Christine Pauli Queensland Corrective Services Shannon Atkins Melissa Fitzgerald Paul Bales John Mackay Phillip Dodds Phillip Eastment James Leahy Barrie Gerbich Catherine Franklin Hannah Page Kate Petrie Kevin Stevens Gary Wilson Jane Thirnbeck Tygh Field Arna Van Eyssen Neville Hunsley Cherie Zahra Vanessa Nielsen Allan Van Eyssen www.emergency.qld.gov.au Appreciation Certificate Queensland Fire and Rescue Service Stephen Smith Anthony Chicco Helen Hughes Barry Steele Corporate Support Division Anthony O’Neill Aerron Patterson Judith Hutchinson Craig Nolan MobileIP Pty Ltd Wayne Brown Anthony Trinca Peter Hyland Brendan Ridgwell Selwyn Barr Paul Womersley Michael Kearney Linda Ryan Helen Keen-Dyer Dean Tucker Alison Leeson Judith Irwin Brian Smith Alan Downey Denese McKenzie James Ryan Kevin O’Sullivan Robert Lukritz John Murdoch Gary Meredith Anthony Shaw Shaun Moloney Mark Murphy Arn Weirman Ricky May Gregory Tomlinson Matthew Murphy Andy Stemmler Anthony Eggins John Bowles Shirley Oakman Raymond Duncombe Keith Packenas Wayne Cook Peter Pamment Ian Tuppack Queensland Ambulance Service Brenden Flynn Nicole Dobbin Ian Pike Col Neal Julia Creek Fire Station Scott Dun Gwilyn Griffiths Margaret Porter Alan Payne Julia Creek Police Station William White Bert Headland Pamela Rappard David Townsend Dr James Curtis Stephen Kranenburg David Limburg Hank Rappard Bevan Moore Brett McIlwaine Nancy Smith Paul Smeath Robert Morris Lynette Scott Paul Martin William Purvis Erica Bell Mount Isa Centre for Rural and Remote Health Nicole Wright Andrew Rose Everard Smith Queensland Corrective Services Brett Finnis Bernadette Spittal Brad Stockwell Lifeline Supa Shop, Woolloongabba Leisa Thomas Ray Caddies Dale Toby Peninsula Animal Aid John Fearnley Redcliffe Lions Recycle For Sight Leigh-Anne Sorensen Glenn Brooker Emergency Management Queensland Extravision Australia Pty Ltd Towers Motorcycles Charters Towers Regional Council Optus CQ Video and TV Repairs Total Safety Service Wayne Lashmar Strategic Policy Division Luanne Chapman Dell Gavin Janine Taylor Russell Watson Robert Carr Queensland Fire and Rescue Service Cheryl D’Silva Wesley Bruce Ronald White Carindale Hotel Michael Cossens Matthew Meister Barry Semple Queensland Trucking Association Ltd Ron Cover Christine Case Neil Dunphy Ipswich City Council Peter Lollo Christopher Beer Robert Downey Foodworks Beaudesert Andrew MacNicol Joanne Brentin Lionel Jackson Cooloola Christian College Bill Ryan Michael Campbell Colin Olive Philip Barry Barry Vella Bill Fisher Ronald Church Anita Rowland Ian Melody Les Gane Ian Travers Autobarn Bundaberg Dana Melody Fonda Gibbs Lindsay Tyson Moore Trailers Reg Henshall Kay Gibson Ivan Western Michael Quinn Kenneth Guse Renier Van Raders Kenneth Johnson Lorraine Heyes Barry Keal Philip Paff Philip Higgs Stephen Tognolini www.emergency.qld.gov.au Proudly supported by ® Emergency February 2010 7 BRISBANEREGION ZEROHarm Excellence in Safety Leadership award winner Ramon Morsch with EMQ Executive Deputy Director Bruce Grady and DCS Director-General Jim McGowan (right) From top right: Achievement Medallion recipients Helen Keen-Dyer, Trevor Jardine, Joanna Baird and Gabrielle Foley Director-General’s Certificates of Recognition were awarded to the QFRS and QAS USAR teams that assisted recovery efforts following the Samona tsunami and Sumatran earthquake disasters in 2009 8 Emergency February 2010 www.emergency.qld.gov.au CENTRALREGION SOUTH WESTREGION Achievement Medallion and Appreciation Certificate recipients at the Rockhampton ceremony NORTHERNREGION Margaret Dean and Colin Neal receive their awards from QFRS Commissioner Lee Johnson Minister for Main Roads Craig Wallace presents awards to (l to r) Manuela Andreatta, Barry Vella and Peter Marten www.emergency.qld.gov.au Emergency February 2010 9 Women’s Reference Group: strength in numbers Q AS South East Region Assistant Commissioner Jayne Barnes is encouraging women in all divisions of DCS to join the Department’s Women’s Reference Group (WRG). The WRG was established in 2001 to enhance the participation of women in DCS, and it provides advice and recommendations to the Executive Management Team on employment matters relevant to women in the Department. The group also works to promote equity and empower women by: removing barriers that may inhibit employment, development, progression and retention; enhancing communication; giving recognition and reward; demonstrating commitment; and providing information. Jayne is a Co-Champion of the WRG, and as the only woman to previously serve as a commissioner of a British ambulance service, she has first-hand knowledge of the challenges that confront women in the workplace. ‘I’ve always said that the main thing you need is a real passion for what you do, and my view on the best way forward is to never give up on something,’ Jayne said. ‘If you believe in it and you think it is the right thing to do then you should really go for it – if at first you don’t succeed, then go back and try again. ‘You can get knocked back quite easily and I have first-hand experience of this throughout my career – you’ve just got to keep ploughing through and you will get there in the end.’ Like many women in DCS, Jayne is well acquainted with juggling simultaneous demands of career and family. She went back to full-time work when her daughter Francesca, now 17, was three months old. ‘I often laugh and say I’ve got a PhD in guilt as a mother,’ she said. ‘I don’t think that ever goes no matter how well you balance it – I think you always have that at the back of your mind.’ ‘But Francesca has certainly not suffered by me working at all. ‘You have to do what’s right for you and your own personal circumstances, but never be afraid to say that you have commitments and you need to meet them, because you’re still going to work as hard.’ Jayne is keen to reinvigorate the WRG 10 Emergency February 2010 and believes the best way forward is to encourage DCS women to join the group to network with their colleagues and talk about their ideas and concerns. She also wants the WRG to be a platform for her and other senior women in DCS to act as mentors by sharing their experiences. In addition to quarterly steering committee meetings, in 2010 the WRG will hold an International Women’s Day Forum on 8 March featuring a range of speakers and activities. The WRG is also conducting an online survey to gather information on the issues surrounding women in the DCS workplace. ‘Traditionally the emergency services have been quite male-dominated. It’s getting better in some of the services in DCS, but some I think would agree they’ve still got a way to go.’ ‘It was a real honour to be asked to join the group [as Co-Champion]. It’s about bringing my expertise as a woman and as a senior executive within the QAS to help develop the group and move it on in the future. ‘I’m there for the mentorship of other women – if they want to, they can ring me up and discuss any issues that they face,’ Jayne said. GET INVOLVED! Women from all areas of DCS will share their stories at the Women’s Reference Group’s International Women’s Day Forum on 8 March. The forum will be held in the Kedron Auditorium from 9am to 4pm and all DCS staff members are invited to attend. Register your interest by 28 February with WRG co-chair Megan McConnell on 07 3406 2867 or Megan.Mcconnell@dcs.qld.gov.au The WRG’s next quarterly meeting will be held as part of the International Women’s Day Forum. Megan McConnell said the WRG was working on a mentoring program to be rolled out in early April, which would provide members with formal and informal mentoring and networking with other women throughout DCS. ‘We want to get the WRG energised – not only as a conduit to management, but also as a conduit between women,’ Megan said. ‘We want the mentoring program, and the WRG as a whole, to provide day to day assistance for women in DCS, as well as broader career mentoring.’ www.emergency.qld.gov.au Palm Island stinger project claims national award T he Marine Stinger Prevention Project pioneered on Palm Island by QAS paramedics Ian Day and David Kain has been recognised at the national Safer Communities Awards ceremony held in Canberra on 2 December. David and Ian travelled to the nation’s capital to receive their Highly Commended award in the State/Territory Government Agency category of the national Safer Communities Awards. In October, the project was given top honours in the Queensland finals of the Safer Communities Awards. Ian said the national Highly Commended award was the ‘icing on the cake’ for the project that has reduced the number of marine stinger envenomations on Palm Island from 25 in 2007-08 to just five in 2008-09. ‘To be representing the state of Queensland after winning the state competition was great,’ Ian said. ‘Our little project here on Palm Island has grown and grown. ‘I think all ambos strive for healthy communities with less trauma and medical conditions and the only way is prevention. ‘Our project is just that – prevention. We don’t have a swimming pool – the ocean is our pool, and within that ocean there are dangers, so to be able to reduce that danger is a great achievement and that’s why we do what we do,’ he said. Paramedics David Kain (left) and Ian Day proudly display their Safer Communities Highly Commended Award in front of Parliament House in Canberra. 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The EMQ Rescue Helicopter crew of Pilot Russ Pyers, Aircrew Officer Garry Wybenga, Rescue Crew Officer Ben Bourne, Dr David Cooksley and Intensive Care Paramedic Brad Garvey retrieved and airlifted the 18year-old man to Townsville Hospital. He suffered a fractured wrist and extensive bruising and grazing, but the size of his fall meant things could have been much worse. Garry Wybenga handled the helicopter’s winch during the rescue and said the injured man was very lucky he struck rocks on the way down, which helped break his fall and probably reduced the severity of his injuries. He was also fortunate that his six friends acted quickly to pull him from the water as he lost consciousness from the fall. ‘It had been raining and his friends wedged the patient under some rocks to keep the water off him,’ Garry said. The winch rescue was complicated by the injured man’s location on a small rock ledge, with little space around him for the EMQ crew to safely work in. ‘It was probably a little bit more difficult than normal because it was quite a high winch,’ Gary said. ‘When it’s a high winch the pilot doesn’t have a great reference on anything so it makes it a little bit harder for all the crew on board.’ Rescue Crew Officer Ben Bourne was the first man down the wire. ‘I went down first with the winch stretcher and med bags then I sent the hook back up and Garry winched the doctor and paramedic down. ‘When we found the casualty he was initially unresponsive,’ Ben said. ‘The doc was hesitant to move him too much, but we got him out from the rock ledge he’d been placed under. We were able to put a collar and pelvic splint on him and get him into the winch stretcher quite easily.’ EMQ Helicopter Rescue Crew Officer Ben Bourne (left)and Intensive Care Paramedic Brad Garvey treated the injured man before he was winched up to the helicopter. (Photo by Dr David Cooksley) ‘He came out very lucky in the end. The major thing that worked in his favour was that he was more than likely unconscious on the way down.’ 12 Emergency February 2010 www.emergency.qld.gov.au Emergency Alert gets the message out Q ueensland has a new tool to help prepare communities for the impact of natural disasters such as bushfires and storm surges with the launch of Emergency Alert. The telephone-based warning system sends text messages to mobile phones and recorded voice messages to landlines in areas at risk of serious or life-threatening events. Emergency Alert could be used to inform communities about serious and imminent threats including bushfires, storm surges and hazardous material and chemical incidents. Sophisticated mapping-based software designed by Telstra enables emergency services staff to select an area to receive messages based on the billing addresses of mobile phones and the physical location of landline handsets. The Emergency Alert system has the capacity to send 18 000 text messages per minute and 1000 voice messages per minute and recipients in a selected area will get the messages regardless of the telephone carrier they use. EMQ Director of Disaster Management Mike Shapland said Emergency Alert was an important tool for sending messages to the community, but he stressed that it would not replace existing warning systems. ‘It doesn’t reduce the need for our engagement with local radio; it doesn’t make doorknocking – if that’s the most appropriate method – any less relevant than it is at the moment,’ Mike said. ‘Emergency Alert is an extra mechanism, and we’ll continue to use all those other methods as appropriate. ‘Emergency Alert is only a warning and a short one. It doesn’t reduce the need for people to have their own www.emergency.qld.gov.au plan of what they are going to do after they receive a warning.’ Extensive testing has been undertaken to ensure the Emergency Alert system operates reliably. The first trial took place in Esk on 13 December and although it was marred by a software glitch, subsequent tests in the town during January were successful. A survey of Esk residents following the January trial found that 87 per cent in the trial area received an Emergency Alert message. Of those who received a message, 96 per cent of those surveyed said they would follow directions to help friends and neighbours. Tests were also run over several days in late December and early January at the Emergency Services Complex in Kedron, with many staff receiving voice and text messages on their desk landlines and mobile phones. A proponent of Esk as a location for the Emergency Alert trials, Somerset Regional Council Mayor Graeme Lehmann said the system ‘gave people a fighting chance’ when it came to responding to emergencies and natural disasters. ‘As we’ve seen from the fires down south, it’s crucial that people have as much information and as much warning as possible about these sorts of emergencies. ‘These systems need these tests to iron out the inevitable glitches and ensure they are working properly when they are really needed,’ Mr Lehmann said. ‘That’s why we didn’t hesitate to put Esk forward as a location for the trial.’ Funded by $15.65 million from the Federal Government, Emergency Alert has been established in all states and territories with the exception of Western Australia, which operates its own telephone-based warning system. Queensland has been working with the Federal Government and other states and territories on a nationally consistent telephone warning system for several years. The project received added impetus when such a system was recommended in the Royal Commission’s interim report following the devastating Victorian bushfires last February. Emergency February 2010 13 Preparedness makes a difference E xtensive rainfall across Queensland’s central west and north early this year was welcomed by locals, filling dams and rivers and providing much needed relief to cattle and sheep farmers. While the weather event did not result in a large number of State Emergency Service (SES) activations, it demonstrated the positive outcome ‘being prepared’ can have on a community. EMQ Regional Director for Central Region Robbie Medlin said residents across the affected communities were notified in advance of the upcoming weather events and he commended them on their efforts to be prepared. ‘As soon as the long awaited rainfall was declared residents took advice from emergency services authorities, stocking up on important emergency kit items including food and medical supplies,’ he said. ‘The SES received just 10 requests for assistance across the Longreach and Isisford communities. ‘This weather event served as a timely reminder to all Queensland communities to ensure they are also prepared for storm and flood emergencies,’ Mr Medlin said. 14 Emergency February 2010 Central Region EMQ/SES personnel (from left) Training Officer Peter Ruddick, Group Leader Gary Olive, Deputy Local Controller Vicki Walters and Regional Director Robbie Medlin by the banks of the Fitzroy River www.emergency.qld.gov.au 60 year fire safety crusade A retired North Queensland firefighter was presented with a Department of Community Safety Australia Day Achievement Medallion in January in recognition of his work educating seniors on safety around their home. Reg Henshall said firefighting had been his life. The 77-year-old served 40 years with the Queensland Fire Service before retiring with health problems in 1990. ‘I had a few heart operations, but as soon as I got my strength back I volunteered to get back into the field to spread the home safety message to seniors,’ he said. ‘I’m a bit old for putting fires out these days, but I love helping people prevent them. ‘It may save a life or their property.’ Reg regularly tours community centres and seniors events to spread the safety message. ‘We talk about how to maintain smoke alarms, safety switches, home security, fire evacuation plans and other safety tips around the home,’ he said. ‘I play a couple of DVDs, including one showing how fast a fire can spread and get out of control. ‘I leave them with pamphlets to read and, where required, hand out smoke alarms or fire blankets supplied by Queensland Fire and Rescue Service. DCS Achievement Medallion recipient Reg Henshall has been spreading the word about fire safety in Queensland for 60 years www.emergency.qld.gov.au I’m a bit old for putting fires out these days, but I love helping people prevent them. ‘Fire prevention is only half the story, so I also teach them to be prepared should a fire occur. ‘We talk about the most suitable fire extinguisher or fire blanket and how to use them safely and effectively,’ Reg said. He started his firefighting career as a 17year-old junior cadet, before working his way through to the role of Station Officer before retiring. ‘I’ve fought a lot of big fires in my time. We saved the Townsville Town Hall back in the 1980s, but the most dangerous was a fire at a Rockhampton hardware store back in the 1950s. ‘There were gas cylinders and all sorts of things exploding and falling around us and a cavity brick wall was blown out metres away from where we were standing. ‘I wish we had some of the equipment they have these days,’ Reg said. His son Jason followed in Dad’s footsteps and now serves as a Senior Firefighter at Kerwin Station in Townsville. ‘I used to drill him in the drill yard,’ Reg said. ‘He keeps me up to date now. ‘Whether it’s two people or 80, I’m not fazed. I also set up a stall during the annual Picnic in the Park event [in Townsville] where we talk to a wider audience. ‘We worked together, but never turned out at the same fire. ‘Some people simply need a gentle nudge to install a smoke alarm or replace the battery. Only working smoke alarms save lives. Jason and his family accompanied his parents to the Australia Day awards ceremony where Main Roads Minister Craig Wallace presented Reg with his Achievement Medallion. ‘I’ve seen how quickly a fire can engulf a house, so they understand that I speak with some authority. ‘It’s great that he’s keeping the family name associated with the service,’ Reg said. ‘It was an honour to be nominated, but I get pleasure giving the talks,’ Reg said. Emergency February 2010 15 DCS Values The Department of Community Safety has launched a campaign to promote its core business values to departmental staff. The campaign features several initiatives to remind staff of the importance of our values and to prompt discussion. These initiatives include reinforcement of the importance of values through the Director-General’s regular newsletter, a series of frequently asked questions ACCOUNTA to be posted on staff intranets, and a poster, displayed below, which will be distributed via the intranets and internet to be displayed in DCS workplaces around the state. Managers are encouraged to lead staff discussions about the DCS values and how each value relates to the daily duties performed by each work unit by focusing on appropriate workplace behaviours that actively demonstrate the suite of values. BIL ITY We are acc ountable fo r our decis and our pe ions rformance TEAMWOR K COMMUN ITY SERVIC Ou E We encoura ge on teamwo a work environment based rk, mutual sup purpose, tr ust, and re port, common spect for th history an e d cu safety and lture of community volunteer services SUSTAINA r people h ave a stro ng commit to the com ment munities w e service a communit nd y safety DIVERSITY BIL ITY We are effi cient energy and with our use of water and our managem ent of was te Depar tm We encoura ge a workp lac culture tha t has safety e as an absolute p riority LEADERSH e n t o f Co mmunit w w w .c o m SAFETY IP m u n it y s a We value a nd foster le adership b on our com ased mon vision , str direction a nd high sta ategic ndards of ethical be haviour 16 Emergency February 2010 We recogn ise the valu e and the inclusion o f people fr om a wide variety of b ackground s in everything we do and foster an environme nt where p eople feel safe fr om harass ment and discri mination fe ty .q ld .g y Safety o v .a u INTEGRITY LEARNING We act eth ically, hon estly, impartially and in the best interest of the comm unity We value c reativity, in novation, and contin flexibil ual improv ement in th ity pursuit of e excellence www.emergency.qld.gov.au Indigenous recruitment builds community capability >> ‘Fortunately, the Department’s Indigenous support helped a lot and I was soon up to speed in all areas. ‘It was character building, but I wouldn’t want it any other way.’ Landon and his fellow recruits are helping the Queensland Government reach its 2.6 per cent Indigenous employee target within its total workforce by 2012. T he push to encourage more Indigenous people to work in the Department of Community Safety has received a welcome boost for the New Year with two Indigenous recruits joining QFRS. Landon Querro [pictured above] is one of those recruits now working to keep the community safe. He took up his post at the Acacia Ridge Fire Station in January after graduating from three months of intense QFRS training. ‘Among reasons I chose to become a firie is the physical nature of the job and the community service aspect,’ Landon said. ‘I find the role challenging and enjoy the different situations that come about each day, from fires to road rescue. The 26-year-old graduated with 18 other recruits from Course 76 on 16 December at a ceremony at QCESA’s Whyte Island campus. DCS Director-General Jim McGowan has stressed the importance of recruiting more Indigenous people into the department. ‘Improving the capability of people through programs and training is the key to improving employment opportunities,’ he said. ‘Similarly, our programs in Rural Fire and the SES, particularly in isolated communities, have to focus on capability development. The Nunukul Yuggera Dance Troupe performed at the graduation ceremony for the members of Recruit Course 76. (These photos by Trish Kitas/ www.phoenixrisingk5.com) ‘Volunteers not only make a valuable direct contribution to their community, they also enhance their employment prospects, which in turn builds overall community capability,’ Mr McGowan said. – Brodie Bott ‘Having Indigenous people working in recognisable and respected positions will hopefully motivate others to rise above negative youth stereotypes,’ Landon said. The road to becoming a firefighter recruit wasn’t an easy one for Landon. He began training to become a paramedic two years ago through the Emergency Services First Step traineeship program. Among reasons I chose to Landon said working as a student paramedic was rewarding, but he wanted to try his hand at being a firefighter. nature of the job and the ‘I had the experience and medical training, but struggled in some other areas,’ he said. become a firie is the physical community service aspect. >> www.emergency.qld.gov.au Emergency February 2010 17 Guiding our corporate image T he Department of Community Safety (DCS) has reached another milestone with the release of a new Corporate Identity Guide. The guide has been compiled by the Design Studio team within the DCS Media and Corporate Communications Branch (MACC). It is a key document in the development of a consistent corporate image across all divisions of DCS. Department of Community Safety The Qu and th eensland Go e supp ve in all orting rnment co pr Meta ofessiona typeface Ro rporate typ lly is sub he to be used produced tis Serif m eface Met a us and pr body aders and for all mai to us inted t be used n signa copy. e ge. Ro headings materials. When use, th typefa Arial rather an tis M ce for th be su e secondar eta and Ro Serif is su d headers, Arial readab an Times bs gg y sh tis Se headin tituted re typefaces rif are ested for as Po ould also ility in el , as Arial is sp of ec unavai werPoi be a used gs and sub ectively. Ar Arial and la nt pres used for tronic envi better ble to Text m for bo Times electro ro entatio ust co dy co headings in ial should sh ou nic m nments. of ns. py nform ld It is de the Qu text. Tim be used within edia fo such large Manua eensland to the man in mos partmenta print es should r l. da Gove l based be rnmen tory requ the el t documen style to us He do ad cumen ire t Corp ectro er e Aria ts prod ni ts. to be orate ments l rather s and text open c nature of uced in-h as the text Identit m ed or ouse rather than capita ust be fo y docu read becaus font m rm th ls en at , an ju on sc ts. If e of stified and set flu ted in se reen, do nten . sh left it is re cuments Note: ar comm ragged ce case In orde ende e must right, be pu r to use the d rch fro se MACC Director Phil Nickerson said it was important that agency staff understand and use the guide when preparing any material, product or sign to be printed, broadcast or distributed. aA a A aA a A ase thr m appr fonts on ou opria te fon gh your ICT your syste t sites m, lic eg: Fo Procurem en ent Of ces nt Facto ficer ry Staff should contact the Design Studio for assistance if they are unsure when to use a logo on signage or have other enquiries. Meta prima The new guide was made necessary by the creation of DCS as part of the Machinery of Government changes that followed the State election in March 2009. The amalgamation of the former Department of Emergency Services and Queensland Corrective Services under the DCS banner, combined with changes to the way the Queensland Government logo is presented and used, meant a new style guide was needed to help define and manage the Department’s new corporate identity. Fonts Corporate Identity Guide Agfa Ro serif tis ry typ face prima ry sup portin g typfa ce Arial secon Times dary ty peface secon dary su page 6 pport ing ty pfa ce Depart ment of Co mmun ity Safety >>corp orateid entityg uide The guide covers the correct styles and usage of the Queensland Government logo, which is now to be included on all stationery items, badges, identity cards, uniforms, flags and in all publications, 100 posters, displays, signage, livery, banners and promotional materials. 100 95 95 Divisional logos for QAS, QFRS and EMQ are also addressed, as are those for75 the Rural Fire Service and the SES. To help preserve their individual identities it is important that divisional logos are 25 retained, however, they must be used alongside the Queensland Government logo. Please refer to the guide for 5 examples and further information. 75 25 5 0 0 100 Sections of the guide are devoted to100 building signage, plaques, apparel, 95 advertising, banners and displays, and there are chapters dealing with specific 75 divisional examples for QAS, QFRS, EMQ, RFS and SES. 95 75 The use and formatting of fonts are also covered – specifically the official 25 Queensland Government typeface Meta and the supporting typeface Rotis Serif. 5 25 5 The guide is available in electronic format only, to ensure that it is updated as 0 required, and can be found on the staff intranets and on the network G-drive with other reference documents. 18 Emergency February 2010 0 www.emergency.qld.gov.au Enthusiasm ensures Goondiwindi is in good hands Renewed enthusiasm and a recruitment drive led by Local Controller Graeme de Britt (centre, kneeling) has brought Goondiwindi’s SES group back from the brink of closure R ekindled community spirit and determined leadership have brought Goondiwindi’s SES Group back from the brink. In early 2009 the SES group in the southwestern Queensland town had dwindled to just two active members and was in danger of folding. By the end of the year, though, the situation had been reversed with the group now boasting more than 30 members. The driving force behind the group’s revival is Graeme de ‘I don’t ring people, I just go and front them,’ he said. ‘I explain to them what we do and what the benefits are to the community and what the benefits are to them, such as in getting training in first aid and traffic control, and how it helps the community.’ ‘We look after traffic control and it takes that headache away from them – they can do whatever else they’ve got to do. ‘I’ve got seven members from the one business, which is the Railway Hotel. Goondiwindi Regional Council Administration Manager Neil Kratzke works closely with the SES, and said Graeme’s infectious personality had helped attract volunteers from all sections of the community. ‘I signed the hotel manager up because he used to be in the SES up in the Gulf of Carpentaria and he had a talk to a few of his staff members. ‘It would be very difficult if the group had to close – we would have to rely on units from other areas and this would add significant time to any emergency response,’ he said. Britt, a former interstate truckie who took on the task of rebuilding Goondiwindi’s SES after responding to a newspaper advertisement for a Local Controller. A Rural Fire Service volunteer for 15 years and deputy captain with the Boggabilla brigade just over the border in NSW, Graeme knows the importance of community support when it comes to delivering emergency services in rural and remote areas. ‘The group here in Goondiwindi has been going for quite a few years, but it died right down. I think a lot of the members lost interest because they weren’t doing any training or any activities,’ Graeme said. ‘Wayne Jones, who is now the Deputy Controller, kept the place running before I was appointed. ‘If the group had have folded, it would have been a great loss to Goondiwindi,’ Graeme said. ‘I doubt if they would have got it going again.’ Graeme has several methods of recruiting new volunteers, from simply speaking to people in the street to running an information stall at the local market. He also uses the town’s newspaper, the Goondiwindi Argus, to spread the word. www.emergency.qld.gov.au ‘We actually did a fair dinkum land search last Sunday (13 December). The outcome was really good: we found the elderly gentleman.’ ‘The profile of the group is much higher than it has been,’ Graeme said. ‘We’ve been running bit of stuff with the Argus, it’s getting the SES out in everybody’s face, and it’s coming along pretty well. We’re starting to get a fair bit of support from a few of the local businesses now.’ ‘The community has been very supportive of the SES, and they have received wonderful support from the local press as well.’ ‘It’s a comfort to know the SES is there,’ Neil said. ‘Council is very happy and has agreed to increase the group’s budget – it’s very cheap for the service they provide to the community.’ Of the new recruits, the Goondiwindi group has a fairly even mix of male and female volunteers aged from 16 to 65, with the majority between 20 and 35. The group meets and trains regularly, and is frequently called out to assist the town’s other emergency services – which Graeme credits with helping the members stay interested and on the ball. ‘The Goondiwindi police, ambulance and fire brigade have been terrific towards the SES – they’ve really helped us with giving us call-outs to keep people motivated and of course it’s a great assistance to them,’ he said. If the group had have folded, it would have been a great loss to Goondiwindi. Emergency February 2010 19 Queensland rural firefighters support neighbours in need By Liz Buckler Above (l to r): Narangba RFS member Graham Smith, NSW RFS Group Captain Dennis Tully and Queensland Strike Team leader Tony Shaw discuss tactics during the northen NSW fires. Right: The Queensland RFS Strike Team A dedicated group of 35 Rural Fire Service volunteers came to the aid of their interstate counterparts in December to battle bushfires which had broken out in northern New South Wales. The group was led by Caboolture Group Officer Tony Shaw, who oversaw the Queensland crews’ work alongside the NSW Rural Fire Service to arrest the spread of several fires within the Armidale region. Ripley Valley Rural Fire Brigade volunteer George Ganzenmuller said the deployment created a great opportunity for the QLD and NSW crews to share knowledge, learn new skills, understand equipment options and develop closer ties. ‘Firefighters are a huge family and whether we come from rural or urban stock, or in this case, interstate, we all band together to help one another out,’ George said. He said the new experiences and skills gained from the deployment allowed him to build his knowledge bank for firefighting back home, especially in regard to tackling fires in inaccessible terrain. 20 Emergency February 2010 ‘Going to NSW gave us the opportunity to work with the NSW Remote Aerial Firefighting Teams (RAFT). These firies get winched in with equipment such as chainsaws, axes and hand tools and then work closely with water-bombing aircraft to bring fires burning in areas which are extremely difficult to access, under control. gain practical experience in developing firefighting action plans. ‘We were able to operate in a truly collaborative environment and gain a great insight into how the NSW RFS as well as their Parks and Wildlife Services operate,’ he said. ‘The principles of RAFT proved a great way of quickly containing a fire before it became a large incident; which is a big plus in terms of managing firie fatigue throughout a season. ‘The QLD team was able to operate autonomously at the Aberdeen Road fire with NSW Group Captain Dennis Saunders there in the background offering great support in terms of knowledge relating to the local area and the equipment. ‘After all, we were down there to give the locals – who had been tackling many fires for weeks – a well deserved breather.’ ‘Being able to develop our own action plans was a good ‘hands on’ way to learn.’ ‘Working with RAFT was the first time I’d been to a fire with two choppers at our beck and call, which made quick work of controlling the fires. Applying several thousand litres of water over the course of several days – without touching a hose – was quite a unique experience,’ George said. George said the deployment enabled him and his fellow RFS volunteers to ‘We all brought a few lessons home from down south and, of course, we were also proud to be able to show the New South Welshman the way Queensland firies can operate. ‘After all, it was only a few months prior that they helped us out with fires in Rocky. ‘In each situation everyone’s initially chucked in the deep end, but everyone takes it with a grin and the camaraderie just follows,’ he said. www.emergency.qld.gov.au Paramedics and firefighters put their skills to the test By Helen Ainsworth A mbulance and fire personnel are the calming faces people rely on at the scene of an emergency, so it is vital to ensure they are prepared for any situation. On Saturday 12 December, Wanless Truck Wreckers at Coopers Plains in Brisbane’s south became the site for a multi-casualty training day where about 50 emergency services personnel took part in a serious crash scenario. Advanced Care Paramedic Anneke Triebels and Station Officer Col Woods of Durack Fire and Ambulance Station organised the operation, rounding up personnel from QFRS and QAS to put their skills into action. ‘The scenario was not an everyday incident but one which we could potentially come across – in this case a truck had collided with a bus leaving one patient deceased, as well as seven with serious to critical injuries,’ Anneke said. ‘QFRS provided means for QAS to carry out their duties, using hydraulic cutting equipment to free patients from the wreckage and make the scene safe for paramedics to assess and stabilise the casualties. ‘Every day QAS and QFRS work together at many emergency situations and this exercise provided a means for both organisations to become familiar with the different types of equipment, and learn different methods of reading and handling situations as a team,’ Col said. Anneke said the scenario touched on all levels of patient care and provided an insight and understanding into QFRS training and capabilities – essential knowledge for emergency services staff dealing with vehicle accidents, difficult extrications and entrapments. ‘Paramedics were put to the test, stabilising and treating patients for injuries ranging from a leg fracture to serious head injuries,’ she said. ‘We also sought support from the QAS Special Operations Response Team to provide an expert multi-casualty management briefing to QAS responders, something all personnel were able to put into good practice when the scenario began. ‘Based on the success of this scenario and the support received from QAS and QFRS staff, educators and management, further joint agency exercises are already in the planning stage for next year.’ QFRS and QAS would like to extend their gratitude to Wanless Truck Wreckers at Coopers Plains for providing the facilities to make the exercise possible. www.emergency.qld.gov.au The combined QAS/QFRS multi-casualty training day gave paramedics and firefighters valuable experience in working together to extricate and treat patients injured in a severe road crash Emergency February 2010 21 Paramedics learn to stay SAFE on the job U p to 2500 QAS paramedics will undertake self-defence training in 2010 following the successful completion of a pilot program at the QCESA training complex at Whyte Island in December. Ten paramedics took part in the twoday Situational Awareness for Everyday Encounters (SAFE) pilot course, which is designed to enhance the safety and security of QAS paramedics by teaching them self-defence and deescalation techniques. presence/image/attitude and behaviour’. ‘The two-day pilot was instrumental in finalising the content and length of the training,’ Mr McNamara said. ‘We have had some very positive feedback that the lessons, both theory and practical, will have clear benefits to paramedics on the road.’ This training program will enhance how paramedics deal with difficult patients or bystanders. The SAFE training program has been created in response to growing concerns over the number of assaults and threats made against paramedics in the field. QAS Acting Deputy Commissioner Leo McNamara said the SAFE program would complement existing training given to paramedics by giving them insights into situational awareness and environmental risk assessments, defensive awareness, tactical communication and workplace safety. It will focus on maintaining a professional approach – specifically a ‘professional Mr McNamara said assaults and threats on paramedics were ‘abysmal, and we certainly have no tolerance for it at all’. ‘Our paramedics are there to look after the sick and injured, and not to be assaulted or attacked.’ However, he stressed that the SAFE program was not about teaching paramedics to fight back – instead it is designed to give them the skills to recognise threats and deal with difficult situations before they become dangerous. ‘This training program will enhance how paramedics deal with difficult patients or bystanders. ‘The training is about situational awareness and tactical communication, and will alert the officers much earlier to potential situations so they can remove themselves safely,’ he said. QAS has worked with former Queensland Police Service Chief Instructor Bill Turner to develop the SAFE program. He said the training was focused on simple techniques of awareness and disengagement to help keep paramedics safe on the job. ‘If you know what’s going on around you, you can take positive steps to negate assaultive behaviour. If you’re not doing threat assessments and you’re not aware of your surroundings and the people around you, you could be open to being assaulted. ‘So what we’re looking at is continuous threat assessments, and then we’re looking at putting strategies in place to reduce the risk of assault – teamwork strategies, stance, balance, body positioning – these type of strategies to reduce any assaultive behaviour. ‘We feel that with this additional training, ambulance officers can now identify risks and take preventative measures to reduce those risks, so this assaultive behaviour isn’t given a chance to occur,’ Bill said. Former Queensland Police Service Chief Instructor Bill Turner (centre) guides paramedics through scenario training as part of the SAFE program 22 Emergency February 2010 www.emergency.qld.gov.au Staff health a priority for QFRS Q ueensland Fire and Rescue Service is mounting a new challenge to improve the health and wellbeing of its firefighters. ‘In other words, as one risk factor increases, we must lower other risk factors in order to address our overall risk,’ John said. While there is a perception internally and in the wider public that firefighters are required to be or are fit and healthy, internal data suggests that this may not be the case. The internal data shows QFRS personnel are potentially at an increased risk of developing chronic diseases such as Type 2 diabetes, cardiovascular disease, arthritis, osteoporosis and depression. Workplace Health Safety and Wellness Manager John Bartholomew said the QFRS workforce was facing a number of health risks. ‘These had been identified partly on incidents and claims reported to QFRS, but also from findings from 1763 voluntary health assessments conducted across the organisation,’ he said. ‘The findings of the voluntary assessments suggest that the health of QFRS personnel was similar to that of the general Australian adult population. While this may be the ‘norm’, it is neither a ‘healthy’ norm nor is it ideal for QFRS personnel, especially firefighters who regularly face physically demanding and diverse situations. John said in 2010 the QFRS Wellness program would incorporate a combination of educational, organisational and practical activities and information to benefit firefighters and other QFRS personnel. ‘It is about encouraging QFRS staff and their families to take ownership of their health by making positive and sustainable lifestyle choices,’ he said. ‘The campaigns we have organised for this year have been selected to address the health risks our workforce is facing and we are trying to reach everyone through a Wellness Road Trip. ‘The campaigns, events and activities focus on issues including weight, diabetes, heart disease, stroke prevention, bowel cancer and kidney disease, responsible drinking, bone health, hydration and shift work health. ‘The average age within QFRS is currently 42, but like the Australian population as a whole, the average age within QFRS is increasing. ‘With an increase in age, the risk of developing chronic diseases also increases. Whilst age is one risk factor that we cannot change, what we can do is address any other risk factors such as low activity levels and poor nutrition. www.emergency.qld.gov.au These chronic conditions may be managed with relatively simple lifestyle modifications including moderate exercise, improved nutrition, quitting smoking and responsible drinking of alcohol. These modifications have been found to improve cholesterol, blood pressure, brain chemistry, glucose metabolism and bone density. Did you know: Cardiovascular Disease (CVD) is the leading cause of death for males and females (37.6 per cent of all deaths) in Australia. This equates to approximately one death every 10 minutes. Australian Institute of Health & Welfare statistics indicate that onefifth of Australians have CVD problems and about 1.1 million have a disability as a result. Eighty per cent of adult Australians have at least one risk factor for cardiovascular disease. CVD is largely preventable. Besides family history and age, contributing risk factors that are lifestyle-related include: • Risky and high alcohol use • Tobacco smoking • Physical inactivity • Poor diet and nutrition • Excess weight • High blood pressure • High blood cholesterol Hitting the road for health T he QFRS 2010 Wellness Program will kick off a number of initiatives including the travelling Wellness Road Trip which will reach every region. Regional visits by the Wellness Program throughout the year will include workshops on a variety of health-related topics and health and fitness assessments. One of the program’s major campaigns, the Fighting Fit Challenge, kicks off on February 8. Fighting Fit is a 12-week challenge for QFRS staff who want to quit smoking, lose weight, make healthier lifestyle choices, improve fitness and improve blood pressure. In 2010 the Wellness Program will also continue to provide fitness equipment to eligible stations and to educate staff on how to use this equipment safely and effectively via face-to-face mentoring and distribution of the Wellness Information Package. To date, 71 stations have received fitness equipment from the Wellness Program. The Wellness Program will also continue to keep staff updated on the QFRS Workplace Health and Safety and Wellness Teamsite. The health, nutrition and fitness pages of this teamsite are regularly updated with the latest information on various wellness topics. This site can be located on the DCS Portal at: Our_Organisation/QFRS/ Office_of_the_Commissioner/ Workplace_Health_and_Safety Approximately 55 per cent of people presenting to a GP are overweight or obese, 17 per cent are daily smokers (4 per cent occasional), 26 per cent drink ‘at risk” levels of alcohol, 65 per cent report doing less than 150min moderate exercise per week, 30 per cent have high blood pressure and 51 per cent have an unacceptable cardiac ratio (the ratio of total cholesterol to HDL (good) cholesterol). Emergency February 2010 23 Moreton Bay SES gets connected S ix new laptop computers with wireless internet cards have been donated by Energex to the recently amalgamated Moreton Bay Region (MBR) SES Unit. ‘I’d like to thank Energex for its generous support of our volunteer groups,’ said Moreton Bay Regional Council Mayor Allan Sutherland. ‘The computers will improve communication between council, SES and Energex during times of emergency.’ MBR SES Unit Local Controller Mark Thornton accepted the laptops on behalf of the unit. ‘The new laptops will streamline our operational capability. They’re going to help deliver a much clearer picture of what’s happening across the region and we can then make better use of our available resources where they are needed the most.’ Under the MBR banner SES groups from Arana Hills, Bribie Island, Caboolture, Deception Bay, Petrie and Redcliffe are working together as a formidable team, comprising more than 220 members, to serve their community. ‘Pooling our resources has given us greater ability and strengthened our response to emergencies in the region,’ Mark said. ‘We have the ability to send out more field crews in a given area and really concentrate our efforts.’ Moreton Bay Regional Council Local Disaster Management Group Chair Cr Brian Battersby checks out one of the Energex-donated laptops with members of the Moreton Bay Region SES Unit The continued dedication of the region’s volunteer members is highly appreciated, particularly by Cr Brian Battersby. ‘These people train for countless hours year round to be able to help the 355,000 residents in our vast region.’ ‘While our residents are tucked up in a nice warm bed at night, our SES men and women are on damaged or leaking rooftops,’ said Cr Battersby. Last year MBR SES members contributed more than 33 000 hours responding to requests for assistance – an effort worth an estimated $610 500 to the community. Top executive appointed to Noosa SES Week in November, while the Tewantin Unit was named Queensland Storm Heroes Team Runners Up by SES major sponsor NRMA Insurance. By Gloria Bruzzone R etired executive Carol Watkins [pictured] of Cooroy, has been elected the new president of the Noosa SES Financial Support Group. The group plays an important role raising funds for equipment replacement and the provision of better amenities for the volunteers. Noosa SES received the North Coast Regional Unit of the Year award during SES www.emergency.qld.gov.au Cairns-born Carol was the first woman appointed to the Board of the State Chamber of Commerce and Industry in Sydney, was twice nominated for Telstra Business Woman of the Year when she owned ARS Recruitment in Brisbane, and was awarded Business Person of the Year by the Milton Chamber of Commerce in Brisbane. She joined Noosa SES four years ago and has been Cooroy Group Leader for two years, bringing great organisational experience and specialist skills to her role. Carol recently helped coordinate a week-long hinterland search for a missing local resident when 63 SES volunteers from Tewantin, Cooroy, Pomona, Coolum, Maroochydore, Kenilworth, Nambour, Gympie, Sandy Straits, Hervey Bay, Maryborough, Tin Can Bay and Imbil converged on Cooran and Pinbarren. ‘Noosa SES has an extremely wide range of talents among our volunteers and it is a privilege to work with such a dedicated team, willing to head out into all sorts of conditions, even life-threatening, to help their community,’ she said. Carol’s new committee members are Vice-President Steve Muir, Treasurer Anne Summers and Secretary Pauline Clough. Emergency February 2010 25 Public Safety Network upgrade creates safer, stronger data links A major upgrade of data network infrastructure is under way at Queensland’s correctional facilities, with Borallon and Woodford Correctional Centres the first to benefit from a complete overhaul. The upgrade, a component of the Public Safety Network (PSN) Project, will pave the way for a multitude of emerging technologies that will benefit facilities such as video conferencing, voice over IP (VoIP) and IP telephony – all of which rely on the ability to use a highly secure and available fixed data network. A landmark collaboration between the Department of Community Safety (Queensland Corrective Services), Queensland Police Service and the Department of Justice and Attorney-General, the PSN Project will enable all agency sites and departments to benefit from a stronger, highly protected, shared data network service over the next 14 months. The challenge for the PSN Project is to install new cabling and network equipment across entire facilities, while ensuring that disruption to the daily business of sites is kept to a minimum. According to feedback gathered from centres so far, the upgrades have been resoundingly positive. ‘The PSN improvements mean we are now able to achieve some long awaited network connectivity solutions – across the centre,’ said Clint Bambrick, Assistant Director of Security and Operations at Borallon Correctional Centre. ‘Everything seems to have been thought through by the project team – from the positioning of data points in the visitors’ centre to providing a data link to our Dog Squad. ‘Even our training centre now has network connectivity enabled. This upgrade has resulted in improved and safer operations at Borallon.’ Much of the success of the implementation can be attributed to strong collaboration and clear communication between key members of the Borallon and Woodford staff and the PSN Project team. (l to r) Clint Bambrick and Wayne Mackenzie of Borallon Correctional Centre with PSN Project team members Russell Roos (QCS Project Manager, PSN Implementation), Paul Salter (PSN Ancillary Services Project Manager) and Birger Jepsen (PSN Ancillary Services Network Designer) Considerable effort was expended on aligning project schedules with centre rosters. The project also took steps to ensure contractors were aware of site-specific working conditions and requirements. Following the success of the work undertaken at both Borallon and Woodford, the project is on track to progress upgrades of a further nine correctional facilities early in 2010. ‘The upgrade work has been seamless. There have been no security issues whatsoever,’ said Wayne Mackenzie, Borallon CC Security and Operations Manager. ‘From an operational perspective, investing in the planning and organisation work up front resulted in some real time savings throughout implementation.’ In line with the DCS Information Communication Systems blueprint, the Department has re-engaged with the PSN Project to undertake a feasibility study for the provision of a suitable connectivity solution that will address the upgrade of remaining DCS sites not currently in the project’s scope. For further information about the PSN Project visit psn.govnet.qld.gov.au Farewell to Coastguard stalwart Described as the life and soul of Coastguard Redcliffe, Malcolm joined in 1976 and held just about every position in the organisation from maintenance officer and purser to deputy commander and commander, culminating in his recent appointment as South Queensland Squadron Deputy Commodore. M embers of the Australian Volunteer Coastguard Association (AVCGA) and the wider boating community are mourning the death of Malcolm Olding, who passed away on 29 October aged 61. Malcolm [pictured] was the Deputy Commodore of the AVCGA’s South Queensland Squadron and a stalwart member of the Coastguard Redcliffe, which was his flotilla for 33 years. 26 Emergency February 2010 Over his more than three decades of community service, Malcolm received numerous awards including the Distinguished Service Award, the Distinguished Administration Award and an Australia Day Achievement Award. through the years of struggle for financial and manpower support, he ushered in a whole new era of service.’ ‘His long hours at the base are legendary and his innovative fundraising and motivation over the years has left Redcliffe with an organisation second to none. ‘His competence, good humour and friendly nature were recognised up and down the coast. His knowledge and experience is a great loss, but he has certainly left us better than he found us,’ said Jon. ‘The list of offices and awards, though long, do not do justice to the gentle man who devoted his life to making Moreton Bay a safer place for mariners,’ said Coastguard Redcliffe colleague Jon Hayes. Malcolm’s funeral was well attended with 100 AVCGA members paying their respects alongside 30 police officers, members from Volunteer Marine Rescue Bribie Island and Sandgate and volunteers from the Redcliffe SES group. ‘From the early days when Malcolm had to use his own boat for training members, Malcolm Olding is survived by his two brothers, Stan and Eddie. www.emergency.qld.gov.au Scouts get prepared for fire suppression By Graham Davis Q FRS firefighters from Kippa Ring joined forces recently with volunteers from the Redcliffe SES to conduct a fire suppression training session for 16 young Scouts from the Oyster Point Group. The training session was held at the Redcliffe SES Group headquarters on 4 November, and began with a theory session led by Kippa Ring Station Officer Bob Abel, which included two video presentations on fire suppression and fire extinguisher use and identification. Everyone then moved outside, where a selection of fire scenarios had been set up within a cordoned area. With three Kippa Ring firefighters acting as ‘safety officers’, Bob simulated a kitchen blaze involving cooking oil and invited one of the Scouts to demonstrate the correct way to smother the blaze with a fire blanket. Bob then moved on to a barrel containing flammable liquid, and in rotation with the SES volunteers, the Scouts took turns at quelling the flames with dry powder fire extinguishers. Senior Firefighter Andrew White explains to Oyster Point Scouts some of the equipment carried on his pumper. (Photo by Graham Davis) After the Scouts received a guided tour of the Kippa Ring pumper appliance and listened to a presentation on Redcliffe SES’s new rescue tender and flood boat, the training evening ended with a question and answer session. QFRS Firefighter Championships T he 2010 State Firefighting Championships will be held at The Strand in Townsville in August. The competition began in the 1930s to build comradeship among firefighters. The championships showcase and help refine the skills firefighters use on a daily basis. It is also an effective method of engaging the community about fire safety awareness. The competition takes in all seven regions across the state and was expanded in 2003 to include all QFRS full-time, auxiliary and volunteer operational firefighters. The regional competitions kick off on 5 March in Toowoomba and work their way through the state, taking in the Brisbane, South East, North Coast, Central, Northern and Far Northern regions before culminating in the state championships in Townsville on 5-7 August. All teams will be competing for the coveted Minister’s Cup, which has been won by the Monto team for the last two years running. www.emergency.qld.gov.au Emergency February 2010 27 in brief IFE gains assessment recognition The Institution of Fire Engineers (IFE) Queensland branch recently received approval to practice as an assessment entity. Minister for Public Works Robert Schwarten approved the IFE scheme for the assessment of appropriately qualified individuals to be registered to practice as Professional Engineers in Queensland in November. The IFE assessment scheme was scheduled to commence on 1 February 2010. Individuals who are appropriately qualified at chartered engineer level and wish to apply for assessment should contact the IFE secretary by emailing admin@ifeqld.org IFE also encourages those individuals who wish to be recognised for their qualifications in engineering, but not at chartered engineer level, to apply for registration as a competent person in their field of expertise. IFE provides professional recognition for fire engineers across a broad spectrum and has achieved recognition from a number of professional bodies, including Engineering Council UK (ECuk) which regulates the engineering profession in the United Kingdom. 2 Great cause, great shave David Lavell New Director of Ethical Standards A new Director of Ethical Standards for the Department of Community Safety was appointed in January. David Lavell has significant experience as both an investigator and educator in misconduct prevention and ethics awareness. He most recently held the position of Assistant Director of Ethical Standards at the Department of Education and Training. David will commence in the position in early February reporting through the Ministerial, Information and Legal Services Executive Director. His appointment follows the retirement of Terry Christensen. T he 2010 World’s Greatest Shave is on from 11-13 March. Lose your locks or colour your curls to show empathy for blood cancer patients and raise funds for the Leukaemia Foundation of Queensland. Getting involved in this fun community event is simple – register online at www. worldsgreatestshave.com. It’s even more fun if you put together a team of work colleagues or friends to show support for patients and their families living with leukaemia, lymphomas, myeloma and related blood disorders. Would you like to share your knowledge, skills and experience with Australian Army Cadets? mins with Elliot Dunn Area Director, EMQ, Mt Isa Location Mount Isa Length of service Four years Best part of job Getting out to the more remote parts of Queensland and working with the people there Favourite read Anything to do with the history of the area Favourite movie Mainly crime movies, but I don’t watch a lot of TV 28 Favourite music Country, but will listen to anything Favourite pastime Photography and fishing Favourite sports team North Queensland Cowboys (ignoring recent form) Dream weekend Fishing at some remote spot with no phone reception Emergency February 2010 The Australian Army Cadets is a leading youth development organisation providing young people between the ages of 12.5 to 19 with leadership training that will last them a lifetime. Cadets learn field craft and survival skills as well as gaining a better understanding of Australia’s history. Many cadets go on to leading roles in the Australian Defence Force and the wider community. We have positions available for suitable candidates to become an Instructor or Officer of Cadets. If you would like the opportunity to provide positive input to the Australian Army Cadet organisation, we would like to hear from you. Suitable candidates must be: - An Australian citizen - Able to attend weekly cadet activities - In good health - Prepared to undergo a Police background check Australian Army Cadet Staff are paid an attendance fee, receive appropriate uniforms, and gain a lot of satisfaction from making a positive contribution to Australia’s youth. Contact us to find out more about the Australian Army Cadets. www.aac.adfc.gov.au Tel: 1800 203 307 E-mail: aachq-sqld@cadetnet.gov.au www.emergency.qld.gov.au profile Maryborough Correctional Centre By Brad Muir Maryborough Correctional Centre Industries Advisor Shane Dings, left, discusses the role of industries in prisoner rehabilitation with General Manager Trevor Craig L ocated about seven kilometres north of the city it was named for, Maryborough Correctional Centre (MCC) is a multipurpose high-security custodial facility designed for 500 male prisoners. Trade instructors deliver integrated Vocational Educational Training to prisoners employed in the workshops to provide them with the skills required to obtain employment upon their release. The centre accommodates mainstream and protection prisoners in secure and residential compounds. Courses are accredited and aligned with local industry needs. As the remand and reception centre for prisoners from Bundaberg to Gympie, it also houses prisoners awaiting trial and those given a custodial sentence. Almost 290 people are employed at MCC in a variety of roles including custodial officers, psychologists, counsellors, education officers, administration and management. Queensland Health employs nurses who provide on-site medical services. Prisoners participate in a range of programs and employment opportunities as part of their rehabilitation, including programs to address issues that lead to offending behaviour and to improve prisoners’ literacy and numeracy skills. The centre’s Transitions Coordinator and several community agencies deliver training modules to prisoners prior to their release into the community. The centre has several workshops including woodwork, metalwork and a light industries workshop. www.emergency.qld.gov.au MCC General Manager Trevor Craig said benefitting the community through prisoner rehabilitation was a priority. ‘The focus is on giving prisoners real opportunities for reparation to the community,’ he said. ‘Staff have cultivated a positive prison environment conducive to encouraging prisoners to address their offending behaviour and break their cycle of reoffending. ‘MCC is a very secure centre and staff are proud of the fact that there has never been an escape from the centre.’ MCC staff and management have worked hard to develop a strong sense of community. Community links were first forged through a charity fundraising event held at the centre prior to its opening in 2003. Those links have grown through the centre’s involvement with a range of community groups that contribute to prisoner rehabilitation and reintegration into society following their release. The centre has a Community Advisory Committee (CAC) comprised of local councillors, chamber of commerce members, Queensland Police Service officers, QFRS staff and representatives of various community organisations that meets regularly to give the community input into issues concerning corrective services. Indigenous communities are engaged directly through an Indigenous Reference Group, Elders groups who visit the centre and a network of correctional centre staff and community organisations who assist offenders. MCC’s Dog Squad regularly visits local schools and has appeared at the annual Fraser Coast Show demonstrating the work of their General Purpose and Passive Alert Drug Detection dogs. Prisoners have also built model aircraft and boats for donation to the Maryborough RSL to commemorate ANZAC Day. MCC staff and management have worked hard to develop a strong sense of community. Emergency February 2010 29 profile Cunnamulla Ambulance Station Cunnamulla Ambulance Station OIC Paul Chapman – pictured here with his wife Angela, who is an Honorary Ambulance Officer, and Paramedic Nathan Daley (right) – believes the area’s isolation is both a challenge and a charm M ustering on a motorcycle can be dangerous, especially when it all goes wrong while you’re chasing stock on a remote station more than 100km from the south-western Queensland town of Cunnamulla. But it’s the type of accident that Cunnamulla Ambulance Station OIC Paul Chapman and his fellow paramedic Nathan Daley see regularly among the 40 call-outs they respond to in an average month. ‘They were rounding up goats to send to the abattoir and the bloke came off doing about 40km/h,’ Paul said. Paul and Nathan are Isolated Practising Paramedics, a qualification they see as essential for serving their far-flung community effectively. ‘Our skills have to be up to a certain degree to be able to help people – because we’re it,’ he said. ‘A lot of our jobs are Priority 1, and we may be away from station for eight or 10 hours.’ ‘We’re responsible for about 120,000 sq km. That’s out to the SA border but, of course, out that way we don’t transport the patients in – it’s usually RFDS.’ ‘I was about 12km out of the paddock and couldn’t get any further in the ambulance. We looked at bringing the Royal Flying Doctor Service (RFDS) in, but they had a plane broken down so we had to stabilise him. The Cunnamulla crew have a close relationship with the town’s hospital: the ambulance station is within the hospital grounds and a wardsperson from the hospital accompanies the paramedics on call-outs, often driving the ambulance back to town so the paramedic can continue treating the patient. ‘I think that job took us five or six hours before we eventually got him back to Cunnamulla.’ ‘QHealth, the hospital, the police, the firies out here – it’s incredible how well we all work together,’ Paul said. Long hours, isolation and a need for selfreliance are just some of the challenges that face Paul and Nathan at Cunnamulla, but they wouldn’t have it any other way. ‘I’ve worked in other smaller towns before and there’s not been the comradeship like there is out here. It’s probably because everyone is working for a good outcome. Paul moved to Queensland from South Australia with his wife Angela – who serves as an Honorary Ambulance Officer – seven years ago, and he describes it as the best move they’ve ever made. ‘We get good support from the community too. We’ve built up a good rapport with the local Indigenous people, and that has come through gaining the respect of the elders and aunties. 30 Emergency February 2010 ‘You don’t look at colour or anything like that – they need help so that’s how we treat them.’ Paul is also grateful for the support he receives from QAS area management staff in Roma and Toowoomba, and from his fellow paramedics throughout the South West Region. ‘Our bosses in Roma and Toowoomba are very pro-active with their support and the role they play,’ he said. ‘They allow us to manage how we see fit. It’s a whole different kettle of fish out here and what works out here certainly wouldn’t work in Brisbane, and vice versa.’ ‘This is how we work out here, and this is how we have to work for it to be effective.’ QHealth, the hospital, the police, the firies out here – it’s incredible how well we all work together. www.emergency.qld.gov.au profile Wamuran Rural Fire Brigade Members of the Wamuran Rural Fire Brigade show off the pride of their firefighting fleet W amuran Rural Fire Brigade is located in the foothills of the Great Dividing Range 10km north west of Caboolture and one hour north of Brisbane. The station comprises a three-appliance engine bay, large parking apron, a communications desk, workbench, stores area, small kitchen and covered area. ‘We currently have 13 of our members on the deployment register available to go wherever needed, usually within 24 hours. Wamuran First Officer Bill Pezdirc said his brigade was one of the biggest in the Brisbane Region. A recently completed extension will serve as an air-conditioned training and meeting room. ‘We cover about 100 square kilometres, from the Beerburrum Forestry in the north, to the Caboolture River in the south, Caboolture city in the east and D’Aguilar to the west,’ he said. Bill said the pride of Wamuran’s fleet was their new twin-cab complete with diesel pump. ‘Apart from the usual incident response and fire suppression, we are very active in community education and our Hazard Reduction Burn (HRB)program. ‘We’re in the interface zone, where the urban fringe meets the rural surrounds, so we’re an IZone brigade. ‘This means we work regularly with urban permanent and auxiliary stations. ‘Our brigade usually manages the vegetation fires leaving the urban brigades to look after the structural ones. ‘However, we do back them up on urban structural and road crash rescue operations when required. ‘Because we’re called on to provide such a diverse range of services, our associated training can be demanding at times,’ Bill said. Wamuran has 31 firefighters, four trainees, six support members and two registered juniors. www.emergency.qld.gov.au ‘It means we can pump large volumes quickly and can run multiple lines without large pressure loss,’ he said. ‘It seats seven crew and with our other two appliances enables up 13 firefighters to respond an incident. ‘Wamuran have been keen competitors at firefighter championships in the past few years. ‘The knowledge we acquire during these events combined with our regular training keep us up to date with the equipment and working of the local urban appliances. ‘We also regularly send crews on interstate and intrastate deployments. ‘This fire season we have deployed crews and individual members to a variety of locations including Armidale in NSW, Townsville, Childers, Kingaroy and Rockhampton. ‘We try and make our HRB relevant to our strategic objectives and not just get used as a rubbish removal service. ‘However, we do occasionally help folks clear up – it’s a community service and pays off in PR. ‘It also doubles as a useful training exercise,’ Bill said. Wamuran also runs a Life Membership program to retain access to the knowledge and wisdom of its past members and allow retired members to maintain contact with the brigade. Because we’re called on to provide such a diverse range services, our associated training can be demanding at times. Emergency February 2010 31