DigitalPersona Pro for Active Directory
Transcription
DigitalPersona Pro for Active Directory
Administrator Guide DigitalPersona®Pro for Active Directory Version 4.0 DigitalPersona, Inc. © 2006 DigitalPersona, Inc. All Rights Reserved. All intellectual property rights in the DigitalPersona software, firmware, hardware and documentation included with or described in this guide are owned by DigitalPersona or its suppliers and are protected by United States copyright laws, other applicable copyright laws, and international treaty provisions. DigitalPersona and its suppliers retain all rights not expressly granted. U.are.U®, DigitalPersona® and One Touch® are trademarks of DigitalPersona, Inc. registered in the United States and other countries. Windows, Windows 2000, Windows 2003 and Windows XP are registered trademarks of Microsoft Corporation. All other trademarks are the property of their respective owners. This DigitalPersona Pro for Active Directory Administrator Guide and the software it describes are furnished under license as set forth in the “License Agreement” screen that is shown during the installation process. Except as permitted by such license, no part of this document may be reproduced, stored, transmitted and translated, in any form and by any means, without the prior written consent of DigitalPersona. The contents of this manual are furnished for informational use only and are subject to change without notice. Any mention of third-party companies and products is for demonstration purposes only and constitutes neither an endorsement nor a recommendation. DigitalPersona assumes no responsibility with regard to the performance or use of these third-party products. DigitalPersona makes every effort to ensure the accuracy of its documentation and assumes no responsibility or liability for any errors or inaccuracies that may appear in it. This document is subject to the DigitalPersona LIMITED WARRANTY and other general provisions set forth in the Appendix of this manual. Should you have any questions concerning this document, or if you need to contact DigitalPersona for any other reason, write to: DigitalPersona, Inc. 720 Bay Road Suite 100 Redwood City, CA 94063 USA Table of Contents Part One: Overview 1 Introduction Chapter Overview Conventions Recommended Skill Set Support Resources Your Feedback is Requested 2 3 5 7 8 8 2 Key Concepts & Terminology Concepts Terminology 9 9 14 3 Product Overview DigitalPersona Pro for Active Directory Product Components and Modules DigitalPersona Pro Server DigitalPersona Pro Workstation Fingerprint Readers Administration Tools Extended Server Policy Module System Requirements Product Compatibility Related Products 18 18 19 20 21 22 23 24 25 26 26 Part Two: Deployment & Installation 4 Deploying DigitalPersona Pro Server Deployment Overview Upgrading from Previous Versions Install DigitalPersona Pro Server Install the Administrative Templates Install Templates to Active Directory Install Workstation Template Locally Changes Made During Installation DNS Registration Uninstalling DigitalPersona Pro Server 29 29 29 35 36 39 41 42 44 46 5 Installing DigitalPersona Pro Workstation System Requirements Local installation from the product CD Remote Installation Command Line Installation Uninstalling DigitalPersona Pro Workstation Customizing a DigitalPersona Pro Workstation Installation 47 47 48 51 52 54 54 DigitalPersona Pro for Active Directory Administrator Guide iii Table of Contents Part Three: Administration 6 Configuring Policies and Settings About DigitalPersona Pro Settings DigitalPersona Pro Policies and Settings Event Logging BAS Locator DNS Records Fingerprint Verification Lockout Fingerprint Recognition Workstation Only Workstation Properties One Touch SignOn User Properties 56 56 58 59 60 64 65 67 70 71 71 7 User Properties Basic User Properties Extended User Policies Unlocking Accounts after Failed Logon Attempts Deleting User Credentials using the ADSI Edit Tool 72 72 74 75 76 8 DigitalPersona Pro Events Auditing Using the Windows Event Viewer Event Log Specifications Computer Environment General Secret Management Fingerprint/Credentials Management Fingerprint/Credentials Management User Management Logon/Lock DNS Registration One Touch SignOn 77 77 79 79 80 80 81 81 82 82 83 9 Administration Tools Overview License Control Manager Overview Connecting to a domain Getting License Information Reviewing and installing license files Viewing license details Viewing UAL Summary Information Uninstalling licenses Attended Fingerprint Registration Assigning Registration Permissions Single User Organizational Unit or Domain One Touch SignOn Administration Tool Overview Installing the OTS Administration Tool Setting up OTS Creating OTS Templates Creating Change Password Screen Templates 84 84 86 86 86 87 88 88 89 89 90 90 90 91 92 92 93 93 97 111 DigitalPersona Pro for Active Directory Administrator Guide iv Table of Contents Managing Containers Managing Templates One Touch SignOn Settings Logging On with One Touch SignOn Changing Passwords with One Touch SignOn User Query Tool Cleanup Wizard 10 DigitalPersona Pro Workstation Features Overview One Touch Menu Reader Icon and Menu Fingerprint Reader Visual Cues Fingerprint Registration One Touch Logon Using Fingerprint PINs Using Smart Cards for Logon One Touch Features One Touch Internet Logging On to Web Sites and Programs Creating Fingerprint Logons DigitalPersona Pro Workstation Properties Deleting Registered Fingerprints Changing Your Windows Password Fingerprint Reader Usage and Maintenance 121 122 127 129 130 131 136 138 139 141 143 145 147 151 155 157 158 159 160 161 165 167 168 169 Part Four: Appendices 11 Planning & Deployment Overview Planning Deployment Deployment Plan Checklist 172 172 174 181 185 12 DigitalPersona Pro Settings 187 13 Troubleshooting Reader Troubleshooting One Touch Programs Troubleshooting Installation Troubleshooting 191 191 194 195 14 Customizing Pro Workstation One Touch Menu Content Quick Actions 196 196 197 15 Installing High Encryption 198 16 Warranties, Provisions & Regulatory Information Warranties General Provisions Regulatory Information 199 199 201 202 17 Index 204 DigitalPersona Pro for Active Directory Administrator Guide v Part One: Overview Part One of the DigitalPersona Pro for AD Administrator Guide includes the following chapters: Chapter Title Purpose Page Introduction Provides an overview of each chapter in the Administrator Guide and other information that will help make your use of the guide more effective. 2 Key Concepts & Terminology Defines and describes important concepts and terms that you need to be familiar with to understand the features and functions of DigitalPersona Pro for AD. 9 Product Overview Describes each component of DigitalPersona Pro for AD and explains the authentication process. 18 DigitalPersona Pro for Active Directory Administrator Guide 1 1 Introduction The DigitalPersona® Pro for Active Directory Administrator Guide is your comprehensive resource for information about DigitalPersona Pro for Active Directory. The Guide includes a Product Overview which describes the features and functionality of each component, an explanation of Key Concepts and Terminology, specific chapters on the Installation, Configuration and Administration of DigitalPersona Pro Server, as well as a complete guide to the features of DigitalPersona Pro Workstation. Appendices include a Planning & Deployment Guide, List of policies and settings, Troubleshooting section and Warranty information. See the next page for a complete chapter summary. The purpose of this chapter is to: • Give a brief overview of the chapters in the guide. • Explain the text, naming and other conventions used in the guide. • Describe the recommended skill set for users of the guide. • Let you know what additional resources are available for support. • Provide a means for you to give us feedback on any aspect of our products, service or documentation. DigitalPersona Pro for Active Directory Administrator Guide 2 Chapter 1 - Introduction Chapter Overview Chapter Overview Part One of the Administrator Guide includes this chapter, the Product Overview, and the Key Concepts and Terminology chapters. The purpose of this section is to provide information that will assist you in understanding the DigitalPersona Pro for Active Directory product and components, and establishing the conceptual framework for the remainder of the guide. Chapter 1, Introduction, is described on the previous page. Chapter 2, Key Concepts & Terminology, defines terms and concepts used in the guide, including an overview of Active Directory. Chapter 3, Product Overview, describes DigitalPersona Pro for Active Directory Server and Workstation software and hardware components, system requirements, compatibility with previous versions and related products. It also explains the DigitalPersona Pro authentication process. Part Two includes chapters on deploying DigitalPersona Pro for Active Directory Server and Workstation. Chapter 4, Deploying DigitalPersona Pro Server, consists of detailed instructions for deploying (and uninstalling) DigitalPersona Pro Server. Chapter 5, Installing DigitalPersona Pro Workstation, contains detailed instructions for installing (and uninstalling) DigitalPersona Pro Workstation. Part Three, Administration, describes the configuration and administration of DigitalPersona Pro for Active Directory, including the policies, settings and properties used to tailor system behavior to meet the needs of your organization. Chapter 6, Configuring Policies and Settings, explains each policy and setting available as part of DigitalPersona Pro for Active Directory and implemented through the use of Active Directory administration tools for domain-wide administration and the Microsoft Management Console for local administration. Chapter 7, User Properties, describes the user settings available through the User Properties Snap-in and the extended settings available through the Extended Server Policy Module. DigitalPersona Pro for Active Directory Administrator Guide 3 Chapter 1 - Introduction Chapter Overview Chapter 8, DigitalPersona Pro Events, lists and describes the events generated by DigitalPersona Pro for Active Directory, which can be viewed through the Windows Event Viewer. Chapter 9, Administration Tools, provides instructions for using each of the standalone administration tools that can be used to provide centralized or decentralized administration of DigitalPersona Pro for Active Directory. Some of the available tools are: License Control Manager, Attended Fingerprint Registration Tool, One Touch SignOn Administration Tool, User Query Tool and the CleanUp Wizard. Chapter 10, DigitalPersona Pro Workstation, describes and explains the features of DigitalPersona Pro Workstation for the administrator. Part Four, Appendices, provides additional information about DigitalPersona Pro for Active Directory. Chapter 11, Planning & Deployment, provides design guidelines, assists you in selecting and planning a deployment scenario and provides tools to help you create and execute a successful Pro deployment plan. Chapter 12, DigitalPersona Pro Settings, provides a complete alphabetical list of all DigitalPersona Pro policies and settings with references to their Active Directory location and the page number where they are described. Chapter 13, Troubleshooting, provides solutions to situations where DigitalPersona Pro for Active Directory software or hardware may be acting in an unexpected manner. Chapter 14, Customizing Pro Workstation, describes how to configure One Touch Menu content and Quick Actions behavior through the Windows Registry. These settings can then be pushed to all DigitalPersona Pro for Active Directory Workstations. Chapter 15, Installing High Encryption, describes how to install 128-bit high encryption for Windows 2000 without the latest patches. Chapter 16, Warranties, Provisions and Regulatory Information, provides legal and regulatory information about the product. DigitalPersona Pro for Active Directory Administrator Guide 4 Chapter 1 - Introduction Conventions Conventions Naming Conventions In order to make this guide easier and quicker to read, the following naming conventions are used to describe the DigitalPersona Pro for Active Directory Server and Workstation software and hardware: • DigitalPersona Pro Server, Pro Server and Server sometimes replace the full product name, DigitalPersona Pro for Active Directory Server. In this guide, these terms always refer to the Active Directory version, and not to any other version of DigitalPersona Pro Server software. • DigitalPersona Pro Workstation, Pro Workstation and Workstation are sometimes used instead of the full name, DigitalPersona Pro for Active Directory Workstation. They always refer to the Active Directory version of DigitalPersona Pro when used in this guide. • Reader or Fingerprint Reader, used in either upper or lower case, refers to the DigitalPersona U.are.U Reader and third-party swipe readers, unless otherwise specified in the context. Notation Conventions The following notation conventions are used in this guide to call attention to information of special importance: Note A note highlights information that may help you better understand the text and its concepts. Warning A warning advises you that failure to take or avoid a specific action could result in your inability to complete the required tasks or cause undesirable results. DigitalPersona Pro for Active Directory Administrator Guide 5 Chapter 1 - Introduction Conventions Typographic Conventions This guide uses the following typographic conventions: • Courier indicates text that is typed by the user. Example: “Type http://www.digitalpersona.com/ in the Address text box.” You would only type “http://www.digitalpersona.com/” and would not type any surrounding text. • Text in Courier bold and surrounded by brackets [ ] indicates information that is always supplied by you and will vary depending on a particular circumstance. Example: “Type http://[your company Web site URL]/ in the Address text box.” You would type “http://”, then type your company Web site URL—not the words “[your company Web site URL]”—and then “/”. Courier bold is also used to display information that is dynamically generated by DigitalPersona Pro. DigitalPersona Pro for Active Directory Administrator Guide 6 Chapter 1 - Introduction Recommended Skill Set Recommended Skill Set To fully and effectively utilize the information contained in this guide, we recommend that you possess the minimum skills and knowledge defined below. Domain Administrators If you will be administering DigitalPersona Pro Server for one or more domains, you should have knowledge of and experience with the Windows 2000 or 2003 Server operating system and its administrative tools. Specifically, you should have working knowledge of key Active Directory concepts and objects including group policy objects, containers, sites, domains and organizational units and be able to use the standard Active Directory administration tools such as the Active Directory for Users and Computers console and the Group Policy Editor. Local Administrators If you are administering DigitalPersona Pro Workstation on a local computer, you should understand how to use the Microsoft Management Console (MMC) to manage computer properties. Workstation End Users End users of DigitalPersona Pro for Active Directory Workstation should possess basic computer and network operation skills, such as logging on to a computer and using the taskbar, shortcut menus and a Web browser. DigitalPersona Pro for Active Directory Administrator Guide 7 Chapter 1 - Introduction Support Resources Support Resources In addition to this guide, the following resources are provided for additional support to both users of DigitalPersona Pro Server and Workstation: • Readme files are provided in the root directory of the product CD for both DigitalPersona Pro Server and Workstation. These files often contain latebreaking information about the product. • The DigitalPersona Web site provides an online technical support form at http://www.digitalpersona.com/support/enterprise/chooseproduct.php, where you can ask for help with your questions. Simply describe your issue, include your contact information, and a technical support representative will contact you shortly by e-mail or phone. • Phone support is available at (877) 378-2740 in the U.S. only. Outside the U.S., call +1 650-474-4000. • Online help is included with DigitalPersona Pro Server and Workstation as well as with the Administration Tools. Workstation Help is accessible from various dialog boxes that appear during the use of the software and from the One Touch Menu, as described in “Help” on page 142. Your Feedback is Requested Although the information in this guide has been thoroughly reviewed and tested, we welcome your feedback on any errors, omissions or suggestions for future improvements. If you find errors or have suggestions for future publications, contact us at: TechPubs@digitalpersona.com Or at: DigitalPersona, Inc. 720 Bay Road, Suite 100 Redwood City, California 94063 USA (650) 474-4000 (650) 298-8313 FAX DigitalPersona Pro for Active Directory Administrator Guide 8 2 Key Concepts & Terminology In order to fully understand and implement the features of DigitalPersona Pro for Active Directory, you will need to be familiar with the terms and concepts covered in this chapter. If you consider yourself knowledgeable about Active Directory, you may want to skip the rest of this page and continue with reading about DigitalPersona Pro concepts and terminology of page 10. Concepts Active Directory Active Directory is a proprietary directory service that has been included with Microsoft Windows servers since the release of Windows 2000 Server. A directory service is a software application that stores and organizes information about a computer network's users and resources; such as computers, printers and network shares. It enables network administrators to manage users' access to those resources. The design, implementation and configuration of Active Directory can be a complex task, even for a small to medium-sized organization, and is beyond the scope of this topic. Assuming that Active Directory is setup and working correctly for your organization’s current needs, this topic will provide the information that you need in order to utilize a working Active Directory to administer DigitalPersona Pro. DigitalPersona Pro for Active Directory utilizes the Active Directory service for administration of policies and settings that determine the functionality and features implemented in your organization. Through Active Directory you can assign enterprise-wide policies and settings to computers in your network as well as locate and administer objects, users and resources across the network. Active Directory is structured as a hierarchy of objects and containers laid out in a tree format. In the Users and Computers Snap-in (Figure 2-1), which is one of the visual tools that can be used to create and administer objects, the hierarchy looks much the same as the folder structure in Windows Explorer. DigitalPersona Pro for Active Directory Administrator Guide 9 Chapter 2 - Key Concepts & Terminology Concepts Figure 2-1. Users and Computers Snap-in Administrative Templates & Snap-ins DigitalPersona Pro for Active Directory integrates with Active Directory through the use of the following Administrative Templates and Snap-ins. Template/Snap-in Purpose Page DigitalPersonaProSvr.adm The Active Directory Administrative Template for DigitalPersona Pro Server is applied to GPOs governing Domain Controllers running DigitalPersona Pro Server. 36 DigitalPersonaProWksta.adm The Administrative Template for DigitalPersona Pro Workstation is applied to GPOs governing computers running DigitalPersona Pro Workstation, or can be applied to a local policy object for a standalone configuration of DigitalPersona Pro Workstation. 36 User Properties Snap-in An Active Directory snap-in that enables DigitalPersona Pro user settings.* 72 Extended Server Policy Module An optional snap-in extending DigitalPersona Pro User Properties.* 74 * User Properties take precedence over GPO settings. DigitalPersona Pro for Active Directory Administrator Guide 10 Chapter 2 - Key Concepts & Terminology Concepts Group Policy Group Policy is a feature of the Active Directory service that facilitates change and configuration management. Group Policy settings are stored in Group Policy Objects (GPOs) in the Active Directory database. These GPOs are linked to containers, which include Active Directory sites, domains, and organizational units (OUs). Because Group Policy is so closely integrated with Active Directory, it is important to have a basic understanding of both Active Directory structure and the security implications of different design configuration options within it before you implement Group Policy. For information about the policies and settings that DigitalPersona Pro adds to a GPO, see “Configuring Policies and Settings” on page 56. For additional information about security and DigitalPersona Pro, refer to the DigitalPersona Pro for Active Directory Security Guide. Organizational Units (OUs) An OU is a container within an Active Directory domain. An OU may contain users, groups, computers, and other OUs, which are known as child OUs. You can link a GPO to an OU, and the GPO settings will be applied to the users and computers that are contained within that OU and its child OUs. To facilitate administration you can delegate administrative authority to each OU. OUs provide an easy way to group users, computers, and other security principals, and they also provide an effective way to segment administrative boundaries. Users and computers are generally assigned to separate OUs, because some settings only apply to users and other settings only apply to computers. One of the primary goals of an OU structure design for any environment is to provide a foundation for a seamless Group Policy implementation that applies to all workstations in Active Directory and ensures that they meet the security standards of your organization. DigitalPersona Pro for Active Directory Administrator Guide 11 Chapter 2 - Key Concepts & Terminology Concepts The OU structure must also be designed to provide adequate security settings for specific types of users in an organization. For example, developers may need some permissions that average users do not need to have. Also, laptop users may have slightly different security requirements than desktop users. The figure on the right shows a basic OU structure for illustration of the concept only, and is not a recommendation to create your OU structure in the same way. Your OU structure must be defined by the specific organizational requirements of your environment. Pro Biometric Authentication Process DigitalPersona Pro’s biometric authentication process validates the identity of a user through a scan of their fingerprint, which can also be used in combination with their password or a smart card for multi-factor authentication. This biometric authentication process is used by DigitalPersona Pro Workstation in an enterprise deployment with DigitalPersona Pro Servers. Prior to authentication: 1 A user registers their fingerprint(s), creating a registration template that is stored on the local workstation and also sent securely to the Pro Server. 2 Pro Workstation captures user data (such as user account or logon information), called “secrets” and sends them securely to Pro Server for storage in Active Directory. By default, it also caches these secrets locally on the Workstation, so that they are available if the Server cannot be reached. Caching can be disabled by the administrator through a setting in the DigitalPersona Pro Active Directory Administrative Template. DigitalPersona Pro for Active Directory Administrator Guide 12 Chapter 2 - Key Concepts & Terminology Concepts The authentication process is initiated when a Pro application (such as Pro Workstation) prompts the user to verify their identity by providing their fingerprint. This may be in order to logon to Windows using One Touch Logon, or to logon to a program or Web site using One Touch SIgnOn or One Touch Internet. The authentication process is as follows: 1 The user touches the fingerprint reader with a registered finger. 2 The fingerprint is scanned and processed at the workstation, creating a verification template. 3 The verification template is compared to the registration template cached on the local workstation and then sent to the Pro Server for confirmation of the user’s identity. 4 Pro Server compares the verification template to the registration template in the user record in Active Directory. If the verification template matches the registration template, Pro Server authenticates the user and sends the “secret” requested by the application securely to the Workstation. 5 The Pro application receives the Secret and then uses the information as needed, typically to log the user on to their Windows account, a program or Web site. Note When a Pro Server is unavailable, such as when a laptop is disconnected from the network, the required secret is retrieved from a local cache on the Workstation. If a Pro Server is unavailable, and local caching has been disabled by the administrator, authentication is not possible. This authentication process can be modified by the administrator using settings in the DigitalPersona Pro Administrative Templates (see “Configuring Policies and Settings” on page 56). DigitalPersona Pro for Active Directory Administrator Guide 13 Chapter 2 - Key Concepts & Terminology Terminology Terminology Authentication User Authentication is the process of verifying a user’s identity by validating one or more credentials provided by the user. Examples of credentials are passwords, smart cards and biometrics. Biometric authentication is the process of comparing a user’s previously created “registration template” with a “verification template” created from a fingerprint scan of the user at the time of authentication. See also: “Fingerprint Registration” and “Verification Template” below, as well as “Pro Biometric Authentication Process” on page 12. Credentials Credentials are a set of information used to gain access to your Windows account or to a password protected Web site or program. Windows credentials can include a combination of a user name, password, fingerprint, fingerprint PIN, or smart card. Web site and program credentials usually include a combination of fingerprint and password, but can sometimes require additional information. Dynamic DNS Dynamic DNS defines a protocol for dynamically updating a DNS server with new or changed values. DigitalPersona Pro uses Dynamic DNS to update the DNS server with changes made to DigitalPersona Pro policies and settings. Fingerprints Fingerprints provided through supported fingerprint readers are transformed into highly compressed and digitally encoded representations of fingerprint features called a fingerprint template. These fingerprint templates are created whenever a user places a finger on the reader (when logging on for example), and encoded with a one-way algorithm that cannot be reversed to recreate the scan of that fingerprint. The actual fingerprint scans are never stored, but are discarded after the template is created. DigitalPersona Pro for Active Directory Administrator Guide 14 Chapter 2 - Key Concepts & Terminology Terminology Fingerprint Identification Fingerprint identification is the process of identifying a user out of a set of users by fingerprints. It is performed with only a fingerprint, and not a user name, by matching the verification template to all registration templates in the set of users. Fingerprint PINs The administrator may require that users type a short sequence of characters, known as a fingerprint PIN, each time they use a fingerprint to log on, unlock the computer, or change their Windows password. This provides an additional level of security. Logon settings with fingerprint PINs are supported only on Windows XP and 2000. Logon settings are managed by your administrator. Fingerprint Registration Fingerprint registration is the process that begins with a DigitalPersona Pro user providing one or more fingers to be scanned using a supported fingerprint reader. Once the finger is successfully scanned four times, the system then transforms the result into a highly compressed, digitally encoded representation of fingerprint features called a registration template. This registration template is then stored in DigitalPersona Pro Server’s user database for future use during authentication and identification, or on the local workstation if DigitalPersona Pro Server has not been deployed. A fingerprint for which a registration template was created is referred to as a registered fingerprint. Fingerprint Template See Fingerprints. Fingerprint Verification Fingerprint verification is the process of verifying that the template derived from the fingerprint scan during the authentication process, the verification template, and the original registration template are from the same finger. The verification template is deleted immediately after its use in the matching process. DigitalPersona Pro for Active Directory Administrator Guide 15 Chapter 2 - Key Concepts & Terminology Terminology Fingerprint Verification Lockout Fingerprint Verification Lockout occurs when a user attempts to identify themself with their fingerprint, and it a successful match is not made after a specified number of attempts. The user will be unable to use their fingerprint for identification until the lockout is released. The number of attempts allowed, the amount of time the user is locked out, and the interval before the lockout is removed are configurable by the administrator. See “Fingerprint Verification Lockout” on page 64 for details. The lockout can also be manually released by an administrator from the DigitalPersona Pro tab of the Properties dialog for the user in the Active Directory Users and Computers console. One Touch Internet One Touch Internet (OTI) provides the ability for the end user to create Fingerprint Logons that can be used to logon to Web sites by touching a supported fingerprint reader. One Touch Logon One Touch Logon provides the ability for you to log on to your Windows account by simply touching a supported fingerprint reader. One Touch Unlock One Touch Unlock provides the ability to lock or unlock Windows by touching a supported fingerprint reader. One Touch SignOn One Touch SignOn (OTS) provides the ability for you to log on to your Windows account (One Touch Logon), Web sites and password protected programs by simply touching a supported fingerprint reader. It also includes One Touch Unlock which enables you to lock and unlock your computer with your fingerprint. DigitalPersona Pro for Active Directory Administrator Guide 16 Chapter 2 - Key Concepts & Terminology Terminology Quick Actions Quick Actions, which combine the Shift or Control Keys with use of the fingerprint to access DigitalPersona Pro features, can be created by end users in the DigitalPersona Workstation Properties dialog. Secret A DigitalPersona Pro Secret is application specific user data that is stored securely in Active Directory by the DigitalPersona Pro Server, or locally by the local authentication server on the workstation. The secret is released to the application upon successful identification of the user, and used to log on to programs and Web sites for which logon templates have been created. Service Resource Records (SVR RR) Active Directory servers publish their addresses so that clients can find them knowing only the domain name. Active Directory servers are published via Service Resource Records (SRV RRs) in DNS. The SRV RR is a DNS record used to map the name of a service to the address of a server offering that service. The name of a SRV RR is in this form: <service>.<protocol>.<domain> Active Directory servers offer the LDAP service over the TCP protocol with published names in the form: ldap.tcp.<domain> For example, the SRV RR for ``Microsoft.com'' is ``ldap.tcp.microsoft.com.'' Additional information on the SRV RR indicates the priority and weight for the server, allowing clients to choose the best server for their needs. When an Active Directory server is installed, it publishes itself via Dynamic DNS. Since TCP/IP addresses are subject to change over time, servers periodically check their registrations to make sure they are correct, updating them if necessary. Verification Template A verification template is created from a fingerprint scan whenever a user places their finger on the fingerprint reader. During authentication, this template is matched to available Registration Templates in order to identify the user. At the end of the authentication process the Verification Template is erased. DigitalPersona Pro for Active Directory Administrator Guide 17 3 Product Overview This chapter provides an overview of DigitalPersona Pro for Active Directory, a comprehensive biometric authentication software and hardware solution, and describes the several integrated components that can be used to create a deployment that addresses your specific organizational needs. Additionally, you will find system requirements for each of the components, information on product compatibility and a list of related products. DigitalPersona Pro for Active Directory DigitalPersona Pro for Active Directory combines the security of biometric authentication with the simplicity and convenience of Single Sign-On (SSO). Workstation users can conveniently log on to Windows computers, Microsoft networks, password-protected programs and Web sites by simply touching the U.are.U® Fingerprint Reader or using one of the many supported third-party readers embedded in today’s popular notebook computers. DigitalPersona Pro Server provides central authentication and administration for deployed Workstations and scales to over one hundred thousand users. Tightly integrated with Windows Active Directory, it can usually be deployed without the need for professional services. DigitalPersona Pro for Active Directory Administrator Guide 18 Chapter 3 - Product Overview Product Components and Modules Product Components and Modules DigitalPersona Pro for Active Directory includes the following components and modules: Component Purpose Page DigitalPersona Pro Server For domain-wide, centralized authentication and administration of DigitalPersona Pro Workstations. 20, 172, 29 DigitalPersona Pro Workstation Client software providing Single Source SignOn to Windows, Web sites and password protected programs. It can also be used in a standalone installation. 21, 47, 138 Fingerprint Reader DigitalPersona’s U.are.U optical fingerprint reader. 22 Administration Tools Various administrative tools that can be deployed for centralized or decentralized administration of Servers and Workstations. 23, 84 Extended Server Policy Module An optional module to extend DigitalPersona Pro User Properties, available from your DigitalPersona Account Manager or product Reseller. 24, 72 DigitalPersona Pro for Active Directory Administrator Guide 19 Chapter 3 - Product Overview DigitalPersona Pro Server DigitalPersona Pro Server DigitalPersona Pro for Active Directory Server provides scalable domain-wide authentication and administration of networked DigitalPersona Pro Workstations. Server software features include: • Full integration with Active Directory Administration DigitalPersona Pro Server, installed on either a Windows 2000 or 2003 Server domain controller, uses standard Active Directory administration tools for implementing and managing policies and settings which control the behavior of the Workstations and can be used to customize the authentication process. For example, using the Group Policy Editor, you can create a GPO that controls the false accept rate for fingerprint recognition , as well as specifies credential requirements for logon settings and more. When the GPO is applied to a group of Workstations, they require no additional configuration to use the DigitalPersona Pro Server for authentication. DigitalPersona Pro also provides fault tolerance and load balancing through Active Directory’s DNS locator service, automatically and transparently locating all available servers and then selecting one to be used for authentication. For additional information on available policies and settings for DigitalPersona Pro Server, see “Configuring Policies and Settings” on page 56. • Security architecture DigitalPersona Pro Server builds on the trust relationship established by Windows 2000/2003 Server to provide a secure infrastructure for serverclient communication. • Centralized credential and application databases DigitalPersona Pro Server extends the Active Directory schema to enable storing DigitalPersona Pro data and replicating it throughout the network. This allows a known user to use their fingerprint on any DigitalPersona Pro Workstation that is connected to a DigitalPersona Pro Server. DigitalPersona Pro for Active Directory Administrator Guide 20 Chapter 3 - Product Overview DigitalPersona Pro Workstation DigitalPersona Pro Workstation DigitalPersona Pro for Active Directory Workstation provides fingerprint logon functionality for Windows computers, including the following features: • One Touch Logon increases both security and convenience by adding biometric authentication to the Windows logon procedure. One Touch Logon replaces the standard Windows logon dialog box, allowing users to log on to Windows with a fingerprint in addition to, or as an alternative to, Windows credentials such as a password or a smart card. One Touch Logon guides users through providing the required credentials to log on to Windows. It also allows users to quickly lock and unlock their computers using the credentials specified by the logon settings. • One Touch SignOn simplifies and secures access to password-protected software programs and Web sites. Users just touch the reader to automatically and securely provide data for logon fields, such as user name and password, on any Web site or program logon screen. Administrators use the One Touch SignOn Administration Tool to create templates specifying information for the logon screens, and can use application policy settings in the GPO to deploy the One Touch SignOn templates to end users. • One Touch Internet is an option that can be deployed to provide end users with many of the capabilities of One Touch SignOn for their personal Web accounts through the easy-to-use configuration tool. DigitalPersona Pro for Active Directory Administrator Guide 21 Chapter 3 - Product Overview Fingerprint Readers Fingerprint Readers U.are.U Fingerprint Reader The DigitalPersona U.are.U Fingerprint Reader is a high-quality optical scanner designed especially for reading fingerprints, and is the recommended fingerprint reader for use with DigitalPersona Pro. DigitalPersona Pro Workstation works with the U.are.U Reader to read the fingerprint scan for authentication purposes. You may have a U.are.U Reader or a keyboard or device with an embedded U.are.U Reader. Third-Party Swipe readers DigitalPersona Pro also supports the use of several third-party “swipe” fingerprint readers installed in many current models of notebook computers. For a complete list of supported readers, visit the following page on DigitalPersona’s Web site: http://www.digitalpersona.com/products/notebooks.php DigitalPersona Pro for Active Directory Administrator Guide 22 Chapter 3 - Product Overview Administration Tools Administration Tools DigitalPersona Pro for Active Directory provides several tools for administering various aspects of your implementation as well as expanding the functionality of the product. Some of these tools are installed automatically with the installation of DigitalPersona Pro for Active Directory Server, while others must be selected through the Custom Install option in the Administration Tools Installation wizard or run from the product CD. The following table gives a brief description of each of the tools, and the page where they are described more fully. Admin Tool Purpose Page License Control Manager Used to control and manage licenses for users of DigitalPersona Pro Servers, including gathering the information necessary for requesting a license, adding and removing licenses and viewing license and user information. 86 Attended Fingerprint Registration Tool An optional feature requiring supervision of users when registering their fingerprints. 90 One Touch SignOn The One Touch SignOn Administration Tool enables administrators to add biometric authentication to Web sites and programs. 92 User Properties Snap-in An Active Directory Snap-in, automatically installed with Pro Server for administering DigitalPersona Pro users. 72 User Query Tool Used to query the DigitalPersona Pro for Active Directory user database for information about DigitalPersona Pro users. 131 CleanUp Wizard Removes user data (such as fingerprint credentials, secure application data and global domain data) from Active Directory. 136 DigitalPersona Pro for Active Directory Administrator Guide 23 Chapter 3 - Product Overview Extended Server Policy Module Extended Server Policy Module Basic Server policies are provided by the User Policies Snap-in, installed as part of DigitalPersona Pro Server, which allow an administrator to configure fingerprint logon settings and restore the use of fingerprints for a user after the account has been locked due to failed fingerprint attempts. The optional Extended Server Policy Module adds the following additional user policies settings: • User must type a PIN when providing a fingerprint to log on. • User must provide a fingerprint to log on (in addition to other authentication specified by Windows policy setting). The Extended Server Policy Module is available from your DigitalPersona Account Manager or product Reseller. For further details, see “Extended User Policies” on page 74. DigitalPersona Pro for Active Directory Administrator Guide 24 Chapter 3 - Product Overview System Requirements System Requirements Product/Component Minimum Requirements DigitalPersona Pro Server Pentium Processor,128 MB RAM Windows 2003 Server or 2000 (Standard or Enterprise) Server. Small Business Server is not supported. Active Directory 10 MB Available hard disk space 5K hard disk space per user DigitalPersona Pro Workstation Pentium 233 MHz Processor, 128 MB RAM Windows 2000, XP Professional or Embedded, 2003 Server. XP Home Edition is not supported. 30 MB Available hard disk space CD-ROM drive if installing locally, Network connection for silent/network installation Microsoft Internet Explorer 6 (if using One Touch SignOn or One Touch Internet) DigitalPersona Pro for Active Directory Administrator Guide 25 Chapter 3 - Product Overview Product Compatibility Product Compatibility DigitalPersona Pro for Active Directory Server • Can coexist with other Pro Servers that are version 3.0 or above. • All Pro Workstations that are authenticating to the Pro Server must be at least version 3.0 or above. • All Pro Kiosk workstations authenticating to the Pro Server must be at least 1.0 or above. • Is compatible with DigitalPersona Pro SDK installed on Pro Workstation 3.x DigitalPersona Pro for Active Directory Workstation • Can coexist with other Pro Workstations that are version 3.0 or above. • Is not compatible with DigitalPersona Gold, DigitalPersona Platinum or DigitalPersona Online or with DigitalPersona Pro SDK when installed on Pro Workstation 4.x. Supported Fingerprint Readers are: • DigitalPersona U.are.U 4000 and 4000B series • Many third-party swipe readers embedded in current models of notebook computers. For a list of supported swipe readers, visit our Web site at: http://www.digitalpersona.com/products/notebooks.php. Related Products The following related products are also available from your DigitalPersona Account Manager or product Reseller: DigitalPersona Pro for Active Directory SDK - Provides developers with simple, powerful tools to extend DigitalPersona Pro for Active Directory with custom applications. Developers can fingerprint enable access to their applications by leveraging DigitalPersona Pro security, credential management in Active Directory, user interface and deployment tools. DigitalPersona Pro for Active Directory Administrator Guide 26 Chapter 3 - Product Overview Related Products The DigitalPersona Pro SDK is designed to work with the DigitalPersona Pro Server and the DigitalPersona Pro Workstation Software. The DigitalPersona Pro SDK only supports the DigitalPersona U.are.U Fingerprint Readers included with Workstation packages. DigitalPersona Online/SDK - DigitalPersona Online consists of server and client software to add fingerprint authentication to enable virtually any web application. DigitalPersona Online enables businesses to provide heightened security to customers, partners and employees, replacing cumbersome passwords with the convenience of a single touch of a finger. DigitalPersona Kiosk - DigitalPersona Pro Kiosk for Active Directory provides fast, secure and convenient access to shared computer environments, such as healthcare, retail point of sale and manufacturing lines, where multiple users share workstations running mission- and life-critical programs. DigitalPersona Pro Kiosk solves compliance challenges in a multi-user environment by providing comprehensive audit trails for each user. DigitalPersona Platinum SDK - DigitalPersona Platinum Software Development Kit (SDK) enables developers to add the power of DigitalPersona fingerprint authentication security to their Windows applications. This toolkit exposes a set of DCOM objects and ActiveX controls which enables developers to access the functionality of the DigitalPersona Identity Engine to execute the core tasks of fingerprint capture, template creation, credential storage and template matching. The toolkit’s Security Layer is completely transparent to the application developer. ActiveX (OCX) support allows programming in other scripting languages. The toolkit includes sample code for Visual C, C++, Visual Basic and .NET. The DigitalPersona Platinum SDK only supports the DigitalPersona U.are.U Fingerprint Readers (sold separately, see details below). DigitalPersona Pro for Active Directory Administrator Guide 27 Part Two: Deployment & Installation Part Two of the DigitalPersona Pro for AD Administrator Guide includes the following chapters: Chapter Title Purpose Page Deploying DigitalPersona Pro Server Describes the procedure for deploying DigitalPersona Pro Server. 29 Installing DigitalPersona Pro Workstation Describes the procedure for installing DigitalPersona Pro Workstation. 48 For information on planning and deployment, see “Planning & Deployment” on page 172 DigitalPersona Pro for Active Directory Administrator Guide 28 4 Deploying DigitalPersona Pro Server This chapter provides instructions for the deployment or upgrading of DigitalPersona Pro for Active Directory Server on a domain controller. Instructions for uninstalling DigitalPersona Pro Server are on page 46. Deployment Overview Here is a high-level overview of the steps required to deploy DigitalPersona Pro Server for Active Directory on the domain controller for a Windows 2000 or 2003 network: 1 Extend the Active Directory schema to include attributes and classes used by DigitalPersona Pro Server. 2 Configure each domain on which DigitalPersona Pro Server will be installed by running the Domain Configuration Wizard. 3 Install the DigitalPersona Pro Server software. 4 Install the Administrative Templates. Detailed instructions for installation begin on page 32. Upgrading from Previous Versions This topic contains information that is specific to upgrading from version 3.x of DigitalPersona Pro for Active Directory to the current version which is 4.0. Upgrading to the current version has been made as straightforward and simple as possible. In most cases, it is simply a matter of removing the old software and installing the new software. However, you should keep the following in mind. • DigitalPersona Pro for Active Directory 4.0 introduces a new licensing model for Pro Server which is based on requiring User Authentication Licenses for each user who will be registering their fingerprints. DigitalPersona Pro for Active Directory Administrator Guide 29 Chapter 4 - Deploying DigitalPersona Pro Server Upgrading from Previous Versions You should contact your DigitalPersona Account Manager or product Reseller to obtain the necessary licenses prior to beginning the upgrade process. • Installation of Pro Server 4.0 prior to installing the license will not lock out your current users, but will prevent any new users from registering their fingerprints on a version 4.0 Workstation. To upgrade from a previous version The recommended sequence of events for upgrading from a previous version to the current version is: 1 Determine the number of User Authentication Licenses required and generate a license request file for each domain using the License Control Manager application included on the Administration Tools CD. Follow instructions in the topic “Getting License Information” on page 87 for requesting and installing license files. 2 Remove existing 3.x Pro Servers and install all 4.0 Pro Servers according to the instructions in “Deploying DigitalPersona Pro Server” on page 29. It is important to complete the upgrade of ALL Pro Servers before installing any Pro Workstations. Warning DO NOT run the Schema Extension wizard as part of the upgrade process. This is step 1 in the installation process for new installations, but should not be followed for upgrading your Pro Server. 3 Enter User Authentication Licenses for each domain where Pro Servers are installed. 4 Begin installation of Pro Workstation 4.0 according to the instructions in “Installing DigitalPersona Pro Workstation” on page 47. The table on the following page will assist you in determining your upgrade path according to your specific needs. DigitalPersona Pro for Active Directory Administrator Guide 30 Chapter 4 - Deploying DigitalPersona Pro Server Upgrading from Previous Versions Table 4-1. Feature Comparison Have Pro 3.x Workstations and want to upgrade to Pro 4.0 Workstations X X X X X X X X Workstation Administration Secure Server Authentication X Secure Windows Logon One Touch Logon & One Touch UnLock X One Touch SignOn and One Touch Internet Have Pro 3.x Server(s) and want to upgrade to Pro 4.0 Server(s) Follow upgrade instructions on page 30. DigitalPersona Pro Features Purchase Pro 4.0 Server Deployment Scenario Have Pro 4.0 Server and Pro 4.0 Workstations and want to add more Pro 4.0 Workstations DigitalPersona Pro for Active Directory Administrator Guide 31 Chapter 4 - Deploying DigitalPersona Pro Server Upgrading from Previous Versions Extend the Active Directory Schema Prior to installing DigitalPersona Pro Server, the Active Directory schema must be extended to create new attributes for the user object and new classes, as well as to make modifications to existing classes. The Active Directory Schema Extension Wizard automatically handles all of the necessary changes to the schema. This schema extension is global to the Active Directory forest. If you want to view the script that is used to extend the schema (dp-schema.ldif), it is available on the product CD at the following location: [cd drive]\AD Schema Extension\dp-schema.ldif Warning The Active Directory Schema Extension Wizard must be run from the schema master domain controller, or the data may not replicate fast enough to allow the wizard to continue. If the data is not replicated fast enough, the wizard will terminate, and you should then wait one replication cycle before running the wizard again. After the schema extension, and again after configuring your domains, you must wait for Active Directory schema replication to be completed. The amount of time this takes will depend on the complexity of your Active Directory structure. You must have Schema Administrator privileges to run the Schema Extension Wizard. To run the Active Directory Schema Extension Wizard 1 Double-click DPSchemaExt.exe, which is located in the AD Schema Extension folder on the Server installation CD, to start the Schema Extension Wizard. 2 Read the terms and conditions on the License Agreement page. If you agree with them, select I accept the license agreement and then click Next. 3 When prompted to proceed with the schema extension, click Yes. 4 Next, specify a location and name for the log file generated by the Schema Extension Wizard in the Save Log File As dialog box. Then, click Save. DigitalPersona Pro for Active Directory Administrator Guide 32 Chapter 4 - Deploying DigitalPersona Pro Server Upgrading from Previous Versions 5 If the schema is not writable, the wizard will inform you of the fact and will allow you to make it writable. If this dialog box displays, click Yes to make the schema writable and perform the schema extension. 6 The wizard will extend the schema and provide information such as the class and attribute names. To close the wizard, click Finish. The name of each new attribute and class added to the Active Directory schema follows Microsoft naming conventions. The names are assigned a “dp” prefix, which is registered with Microsoft. The OID base, generated by Microsoft, is 1.2.840.113556.1.8000.651. DigitalPersona Pro for Active Directory Administrator Guide 33 Chapter 4 - Deploying DigitalPersona Pro Server Upgrading from Previous Versions Configure each domain For each domain on which you plan to install DigitalPersona Pro Server, you need to run the DigitalPersona Pro Active Directory Domain Configuration Wizard, which configures the required domain-specific data including the necessary cryptographic keys. Running the wizard requires administrator privileges on the domain controller. Warning You should run this wizard once on each domain controller where Pro Server will be installed. When installing multiple Pro Servers, it is critical that you run the wizard only once during any replication period, allowing full replication to be completed before going on to run the wizard on the next domain controller. Running the wizard a second time during a replication period, will result in corrupted Server data, and any DigitalPersona Pro Servers in the domain will be unusable. To run the DigitalPersona Pro Active Directory Domain Configuration Wizard 1 Double-click DPDomainConfig.exe, which is located in the AD Domain Configuration folder on the Server installation CD. 2 Read the license agreement that displays and, if you agree to the terms and conditions, select I accept the license agreement and then click Next. 3 A warning reminds you not to run this wizard if you have an existing DigitalPersona Pro Server installation on this domain. If you are sure there are no other DigitalPersona Pro Server installations on the domain you are configuring, check the I accept that the domain will be configured box and click Next. 4 In the Save Log File As dialog box, specify a file name and folder path for the log file generated by the wizard and click Save. 5 When you click Save, the wizard performs the necessary changes on the domain. 6 To close the wizard, click Finish. DigitalPersona Pro for Active Directory Administrator Guide 34 Chapter 4 - Deploying DigitalPersona Pro Server Install DigitalPersona Pro Server Install DigitalPersona Pro Server After extending the Active Directory schema and configuring the domain where you plan to install DigitalPersona Pro Server, you are ready to install the DigitalPersona Pro Server software. In addition to the minimum hardware and software requirements specified by Microsoft for a domain controller, DigitalPersona Pro Server has the following requirements: • Operating System: Windows 2000 Server, Windows 2000 Advanced Server, Windows 2000 Datacenter Server, or Windows 2003 Server • Active Directory installed and configured • High-encryption (128-bit) capability. This is built into Windows 2003 Server and the latest service packs for Windows 2000 Servers. If you need to install high encryption capability for an early Windows 2000 OS, see “Installing High Encryption” on page 198. • 10 MB of free hard disk space • Administrator privileges on the domain controller • No other DigitalPersona products are installed To install DigitalPersona Pro Server 1 Double-click Setup.exe, which is located in the Install folder on the Server installation CD, to run the DigitalPersona Pro Server Installation Wizard. 2 When the wizard opens, click Next. 3 Read the terms and conditions on the License Agreement page. If you agree with them, select the I accept the license agreement button and then click Next. 4 On the next page, you can specify the folder in which DigitalPersona Pro Server will be installed. If you want to install DigitalPersona Pro in the default location, C:\Program Files\DigitalPersona\, click Next; otherwise, click Browse to specify a new location and then click Next to continue. 5 The wizard will install the Server software. To close the wizard, click Finish. DigitalPersona Pro for Active Directory Administrator Guide 35 Chapter 4 - Deploying DigitalPersona Pro Server Install the Administrative Templates Install the Administrative Templates DigitalPersona Pro Server and Workstation use Active Directory Administrative Templates to provide access to various policies and settings used in configuring the DigitalPersona Pro environment. These policies and settings are described in the chapter, “Configuring Policies and Settings” on page 56. During installation of DigitalPersona Pro Server, the Administrative Templates for Pro Server and Workstation are copied to the %system root%\inf\ folder, i.e. in most cases, C:\Windows\inf. The Workstation Administrative Template is also copied to the same folder during installation of the Workstation software. Adding the Administrative Template to a GPO makes the DigitalPersona Pro policies and settings available. The two Administrative Templates used to configure DigitalPersona Pro policies and settings are: • DigitalPersonaProSvr.adm - Designed for DigitalPersona Pro Servers, this template should be applied to Active Directory GPOs where it can be distributed to Domain Controllers running DigitalPersona Pro Server. • DigitalPersonaProWksta.adm - Designed for DigitalPersona Pro Workstations, this template should be applied to Active Directory GPOs where it can be distributed to computers running DigitalPersona Pro Workstation. It can also be applied to a local policy object for a standalone installation of DigitalPersona Pro Workstation. Settings provided include: Fingerprint Verification Accuracy, Number of Fingerprints, Lockout Policy, Multi-credential Logon, Local Caching, One Touch Logon and One Touch SignOn settings and more. DigitalPersona Pro for Active Directory Administrator Guide 36 Chapter 4 - Deploying DigitalPersona Pro Server Install the Administrative Templates Implementation Guidelines Before you add the Administrative Templates to your GPOs, give some thought to your Active Directory structure, where GPOs are placed, and which GPOs the Administrative Templates should be added to. Policy configuration needs will vary from network to network and specific policy recommendations are beyond the scope of this guide. You may want to refer to Microsoft’s documentation on Group Policy Object configuration for more information. Organizational Units and GPOs Although the use and configuration of organizational units and GPOs varies widely among corporations, we have provided some general guidelines for structuring Active Directory organizational units. • There are two key factors in deciding how to structure your network: • How you group your users and computers, and • Where the DigitalPersona Pro GPOs are set. For example, if users and computers can be grouped according to authentication policies, you might group them into separate organizational units and then set specific GPOs for each unit. • However, when authentication policies within organizational units vary, as they often do among department heads and subordinates, then you may want to group those users and computers into a child organization unit. Structuring your organizational units based on authentication policies is the easiest way to administer DigitalPersona Pro. 1 Plan your network structure by identifying the settings you intend to configure. 2 Determine whether to apply the settings to users and computers in a site or domain, or just to users and computers in an organizational unit. 3 Create the organizational units required to implement your design. 4 Add the respective users and computers to the organizational units. DigitalPersona Pro for Active Directory Administrator Guide 37 Chapter 4 - Deploying DigitalPersona Pro Server Install the Administrative Templates GPO behavior Here are a few guidelines to keep in mind when configuring DigitalPersona Pro GPOs. • If a GPO setting is not configured, the default value set in the software is used. • If a superior (higher-level) GPO has a value for a setting and a subordinate GPO has a conflicting value for that setting, the setting in the subordinate is used. • If a GPO has a value for a setting and a subordinate (lower-level) container has the GPO setting with no value, the setting in the superior (high-level) GPO is used. • GPOs can only be applied to the three Active Directory containers: sites, domains and organizational units; not to users or computers. • A single GPO can be applied to one or more containers. • A GPO affects all users and computers in the container, and subcontainers, it is applied to. DigitalPersona Pro for Active Directory Administrator Guide 38 Chapter 4 - Deploying DigitalPersona Pro Server Install Templates to Active Directory Install Templates to Active Directory • For centralized administration of DigitalPersona Pro, both Administrative Templates need to be added to a GPO on the appropriate nodes by the domain administrator. • For local administration of a DigitalPersona Pro Workstation, see “Install Workstation Template Locally” on page 41. In order to install the DigitalPersona Pro Administrative Templates and access their settings, you need to have domain administrator rights. 1 In the Active Directory Users and Computers tool, right click on a node whose GPO can be distributed to Domain Controllers running DigitalPersona Pro Server and select Properties. 2 In the Properties dialog, click Edit to display the Group Policy Editor. 3 In the Group Policy Editor, right-click on the Computer Configuration/ Administrative Templates folder and select Add/Remove Templates. 4 In the Add/Remove Templates dialog, select DigitalPersonaProSvr and click Add. 5 Select DigitalPersonaProWksta and click Add. 6 Click Close to exit the dialog. DigitalPersona Pro for Active Directory Administrator Guide 39 Chapter 4 - Deploying DigitalPersona Pro Server Install Templates to Active Directory 7 A DigitalPersona Pro folder will then be listed under Computer Configuration/Administrative Templates. DigitalPersonaProWksta should also be added to the Active Directory GPOs where it can be distributed to computers running DigitalPersona Pro Workstation on the Windows 2000, XP or Server 2003 operating systems. 1 In the Active Directory Users and Computers tool, right click on a node whose GPO can be distributed to computers running DigitalPersona Pro Workstation and select Properties. 2 In the Properties dialog, click Edit to display the Group Policy Editor. 3 In the Group Policy Editor, right-click on the Computer Configuration/ Administrative Templates folder and select Add/Remove Templates. 4 Select DigitalPersonaProWksta and click Add. 5 Click Close to exit the dialog. Use the Group Policy Editor to modify DigitalPersona Pro settings by clicking Properties on the shortcut menu of each setting and then clicking the Policy tab on the Properties dialog box. For a complete list of DigitalPersona Pro settings, see “DigitalPersona Pro Policies and Settings” on page 58. DigitalPersona Pro for Active Directory Administrator Guide 40 Chapter 4 - Deploying DigitalPersona Pro Server Install Workstation Template Locally Install Workstation Template Locally For local administration of a DigitalPersona Pro Workstation, the Workstation Administrative Template (DigitalPersonaProWksta) can be added to the local policy object of any workstation running DigitalPersona Pro Workstation by using the Microsoft Management Console (MMC) Group Policy Editor. To add the Workstation Administrative Template 1 On the Start menu, click Run. Type gpedit.msc and press Enter to launch the Group Policy Editor. 2 Right-click the Administrative Templates folder and select Add/Remove Templates on the Administrative Templates folder shortcut menu. 3 Click the Add button on the Add/Remove Templates dialog box and then locate and select DigitalPersonaProWksta file located in the following path: %system root%\inf (For example, c:\Windows\inf.) 4 Click Close. DigitalPersona Pro for Active Directory Administrator Guide 41 Chapter 4 - Deploying DigitalPersona Pro Server Changes Made During Installation Changes Made During Installation Running the Schema Extension Wizard adds the following data to Active Directory. Active Directory Containers The Schema Extension Wizard installs three subcontainers in the Active Directory System container. They contain information administrators can use to verify and administer the DigitalPersona Pro Server installation. The three containers are the Biometric Authentication Servers container, Licenses container and the Policies container. The Biometric Authentication Servers container provides the class name of the Server. The Licenses container holds the license files for DigitalPersona Pro Server. The Policies container—located under [domain name]/System/ DigitalPersona/UareUPro/Policies—contains all the Policy Objects created for use with DigitalPersona Pro, as described in “DigitalPersona Pro Policies and Settings” on page 58. In addition to these containers, the following data is added to the Service container: DigitalPersona Pro for Active Directory Administrator Guide 42 Chapter 4 - Deploying DigitalPersona Pro Server Changes Made During Installation • Service Configuration Container Name, set to Biometric Authentication Server. • Service Version Object Name, set to <current BAS version>. Published Information DigitalPersona Pro Server publishes its service using the following properties: • Service Class Name, set to Biometric Authentication Service. • Service Class GUID, set to {EFE03FEC-2A6C-4DFB-9B56E3BC77F32D7F}. • Vendor Name, set to DigitalPersona. • Product Name, set to UareUPro. • Product GUID, set to {48F74E29-1CC0-468F-A0A0-8236628A5170}. • Authentication Server Object Name, the DNS name of the host computer. • Service Principal Name, a unique name identifying the instance of a service for a client. • Schema Version Number, the version of the Active Directory schema extension. • Product Version Number, the version of DigitalPersona Pro Server software. • Product Version High, set to [current version]. • Product Version Low, set to [current version]. • Keywords for searching the server are Service Class GUID, Vendor Name, Product Name and Product GUID. The keyword values are the same as the property values listed in this section. The Server publishes its service in compliance with the Active Directory Service Connection Point specifications. DigitalPersona Pro for Active Directory Administrator Guide 43 Chapter 4 - Deploying DigitalPersona Pro Server DNS Registration DNS Registration The use of DNS registration enables DigitalPersona Pro Workstations to locate Pro Servers without needing additional local configuration to do so. If your DNS Server supports dynamic registration, DigitalPersona Pro Server registers itself with the DNS using the service name, _uareupro. The format of the DNS resource records for DigitalPersona Pro Server is: • _uareupro._tcp.[domain] 600 IN SRV 0 100 0 [server name] • _uareupro._tcp.[site name]._sites.[domain] 600 IN SRV 0 100 0 [server name] Pro Server calculates site coverage based on the availability of other Pro Servers on the domain (as well as sites configured for the domain) and then creates Service Resource Records (SRV RRs) for the domain and sites it covers. Settings in the DigitalPersona Pro Administrative Template govern whether or not Pro Server utilizes dynamic registration. For information on this and other DNS related settings, see “BAS Locator DNS Records” on page 60. Automatic Registration If automatic registration is not disabled in the governing GPO, DigitalPersona Pro Server registers itself with DNS every time Pro Server starts, is automatically refreshed at specified intervals, and unregisters itself every time DigitalPersona Pro Server stops. When DigitalPersona Pro Server unregisters itself, it removes only the records it has created during automatic registration. Records entered by the administrator will be unaffected. Warning When DigitalPersona Pro Server refreshes (updates the DNS records), it removes all of its records and registers again according to the current GPO settings. If there is only one Pro Server covering a site for load-balancing, there are a few milliseconds when there are no Pro Server records in the DNS server. If a DigitalPersona Pro Workstation attempts to locate a Pro Server during that period, it will not find the server, and the Workstation will perform the Fingerprint registration and authentication locally. The Workstation will attempt to automatically refresh its Pro Server cached information the next time it performs registration or authentication, or every two hours, whichever comes first. DigitalPersona Pro for Active Directory Administrator Guide 44 Chapter 4 - Deploying DigitalPersona Pro Server DNS Registration Manual DNS Registration If your DNS Server does not support dynamic registration, or if dynamic registration is disabled through a DigitalPersona Pro GPO setting, an administrator can manually register the Pro Servers by entering the DNS resource records in the format shown above. Note You can view the default values of settings created during Pro Server setup by opening the U.are.UPro.DNS file in Notepad. It is located in the Program Files\ DigitalPersona\bin folder. To manually register a Pro Server 1 Open the DNS console and click on the Forward Lookup Zone. 2 Right-click on [domainname], and select Other New Records in the context menu. 3 In the Resource Record Type dialog box, click on Service Location, and then click the Create Record button. 4 In the New Resource Record dialog, apply the following values: • • • • Service: _uareupro Weight: 100 Port Number: 0 Host offering this service: domaincomputername.domainname.com 5 Click OK to save the settings and return to the main DNS console window. 6 Under the same [domainname], click on the _sites key. 7 Right-click on Default-First-Site-Name and select Other New Records from the context menu. 8 Repeat steps 3 through 5 for each Pro server that you want to register. Warning If the SRV RRs are not added, either dynamically or manually, the DigitalPersona Pro Workstation will not be able to find the Servers and will perform fingerprint registration and authentication locally. DigitalPersona Pro for Active Directory Administrator Guide 45 Chapter 4 - Deploying DigitalPersona Pro Server Uninstalling DigitalPersona Pro Server Improving Performance The Priority and Weight settings can be modified to achieve better response time and load-balancing on the _uareupro.Properties dialog box, which is accessible by double-clicking _uareupro in the DNS Console. The _uareupro SRV RRs (Service Resource Records) can be found in the following paths in the DNS Console: • DNS/[DNS server]/Forward Lookup Zones/[domain]/_tcp • DNS/[DNS server]/Forward Lookup Zones/[domain]/sites/[site name]/_tcp If your DNS does not support dynamic registration, you will have to add these SRV RRs manually. For your convenience, these entries are stored in a file, UareUPro.DNS, which is located in the folder in which you installed DigitalPersona Pro Server. Configuring DNS Dynamic Registration Additional parameters for configuring DNS registration are available in the DigitalPersona Pro Administrative Template when added to the governing GPO. For information on these settings, see “BAS Locator DNS Records” on page 60. Uninstalling DigitalPersona Pro Server DigitalPersona Pro Server can be uninstalled from the Add/Remove Programs Control Panel in Windows if you have administrator privileges on the domain on which Pro Server is installed. The software is listed as, “DigitalPersona Pro Server for Active Directory version [version number].” When you uninstall the Server software, the published information (described in “Published Information” on page 43) and the DNS SRV RRs (described in “DNS Registration” on page 44) are removed. Although the Add/Remove Programs Control Panel uninstalls DigitalPersona Pro Server software, the user data—such as fingerprint credentials and secure application data—and global domain data remain in Active Directory. DigitalPersona provides a DigitalPersona Pro Cleanup Wizard to remove this data. See “Cleanup Wizard” on page 136 for details. DigitalPersona Pro for Active Directory Administrator Guide 46 5 Installing DigitalPersona Pro Workstation This chapter defines the hardware and software requirements for DigitalPersona Pro Workstation, and provides instructions on the three types of installation that can be used. • Local installation from the product CD • Remote Installation • Command Line Installation If DigitalPersona Pro Servers will be used for authentication, they should be installed and configured before installing DigitalPersona Pro Workstation. System Requirements Before installing DigitalPersona Pro Workstation, make sure your system meets the following minimum requirements: • Windows 2000, XP Professional or 2003 Server • 30 MB of free hard disk space • High-encryption (128-bit) capability. This is built in to Windows XP Professional, 2003 Server and the latest service packs for Windows 2000 Servers. If you need to install high encryption capability for an early Windows 2000 OS, see the instructions on page 198. • U.are.U 4000 and 4000B Fingerprint Reader or other supported third-party swipe readers. For a list of supported readers, visit our Web site at: http://www.digitalpersona.com/products/notebooks.php Note Some supported third-party fingerprint readers require the installation of their drivers prior to installing DigitalPersona Pro Workstation. If your reader requires this, you will find the driver on the product CD in the Redistr folder. DigitalPersona Pro for Active Directory Administrator Guide 47 Chapter 5 - Installing DigitalPersona Pro Workstation Local installation from the product CD Local installation from the product CD To install DigitalPersona Pro Workstation for Active Directory 1 Insert the DigitalPersona Pro Workstation for Active Directory CD in your CD-ROM drive. If the installation wizard does not start automatically, locate and double-click the Setup.exe file on the product CD. 2 When the Welcome page displays, click Next to proceed with the installation. 3 Read the License Agreement page. If you agree, select the I accept the terms in the license agreement button and click Next. 4 On the next page, you can specify the folder that DigitalPersona Pro will be installed in. If you want to install DigitalPersona Pro to the default location, C:\Program Files\DigitalPersona\, click Next; otherwise, click Browse to specify a new location and then click Next to continue. DigitalPersona Pro for Active Directory Administrator Guide 48 Chapter 5 - Installing DigitalPersona Pro Workstation Local installation from the product CD 5 Choose one the following options to indicate the type of installation you want to perform: • Complete. Click Next for the Complete installation, which installs the One Touch Applications. Then, click Next. • Custom. Click Custom and then click Next to specify the options to install. Select an installation option on the drop-down menu if you do not want to install it. You can also check how much disk space a particular installation will require by clicking Disk Cost. To return the installation option settings to the default settings, click Reset. When you are finished, click Next to proceed. 6 When you click Next, the installer begins installing DigitalPersona Pro on your computer. 7 If prompted to do so, plug the USB cable from the fingerprint reader into your computer’s USB port. 8 When installation is finished, click Finish to close the installer. Click Yes when prompted to restart the computer. DigitalPersona Pro for Active Directory Administrator Guide 49 Chapter 5 - Installing DigitalPersona Pro Workstation Local installation from the product CD After the computer restarts, and at every subsequent restart, the Workstation software automatically uses the default DNS Server to locate all DigitalPersona Pro Servers for the domain and its site. If more than one Pro Server is found, the Workstation will choose the Pro Server for authentication that offers the most efficient connectivity. If no Pro Servers are found, DigitalPersona Pro Workstation will perform authentication locally. For instructions on using DigitalPersona Pro Workstation, see “DigitalPersona Pro Workstation” on page 138. DigitalPersona Pro for Active Directory Administrator Guide 50 Chapter 5 - Installing DigitalPersona Pro Workstation Remote Installation Remote Installation The installer for DigitalPersona Pro Workstation uses Microsoft Windows Installer (MSI) technology, which allows administrators to remotely install or uninstall the software using Active Directory administration tools, or other software deployment tools. To install Pro Workstation remotely through Active Directory 1 Launch the Active Directory Users and Computers administration tool. 2 On the context menu of a site, domain or Organizational Unit, click Properties and then click the Group Policy tab. 3 Create a new Group Policy Object, or select an existing one, and click Edit to launch the Group Policy Editor. 4 In the tree, select one of the following folders: • For a computer-based policy, select Computer Configuration/ Software Settings/Software Installation. • For a user-based policy, select User Configuration/Software Settings/Software Installation. 5 Click Properties on the context menu of the Software Installation folder to open the Software Installation Properties dialog box 6 On the General tab, specify the default software distribution location in the Default package location text box. This must be a location on the network that is accessible by the domain controller or computer on which you want to install the DigitalPersona Pro Workstation software. Also, specify the settings for all other options, such as new package and installation user interface options. Click OK. 7 Right-click the right pane on the Group Policy Editor, point to New and then click Package. 8 On the Deploy Software dialog box, select the appropriate deployment option and click OK. 9 After setup is complete, assign the appropriate computers and users to Active Directory containers that the installation GPO is associated with. DigitalPersona Pro for Active Directory Administrator Guide 51 Chapter 5 - Installing DigitalPersona Pro Workstation Command Line Installation Command Line Installation DigitalPersona Pro Workstation software can also be installed and uninstalled using MSI via the command prompt. The format of the msiexec command is shown below and is followed by a description of the command line options, parameters and values it uses: msiexec /i setup.msi INSTALLDIR=[directory] ADDLOCAL=[software] REMOVE=[software] /qn Command Line Options There are one required and one optional command line options: • /i indicates that MSI will be used to install DigitalPersona Pro software. It must be immediately followed by the folder path and name of the .msi file (setup.msi for DigitalPersona Pro Workstations and Servers) that contains the software to install. • /qn hides the user interface when installing the software on the computer, allowing a “silent install.” If used, it is placed at the end of the command line. This command line option is not required; however, it is recommended by DigitalPersona for deploying software in the enterprise. Parameters Three parameters indicate where the software should be installed on the computer, as well as what components should be included or removed: • INSTALLDIR is an optional parameter used to indicate where DigitalPersona Pro software components should be installed on the target computer. It is optional and, if a folder is not specified, defaults to: C:\Program Files\DigitalPersona • ADDLOCAL and/or REMOVE indicate which DigitalPersona Pro software components to install or uninstall. They can be used together or interchangeably; only one is required. Each command is followed by values specified in the next section. DigitalPersona Pro for Active Directory Administrator Guide 52 Chapter 5 - Installing DigitalPersona Pro Workstation Command Line Installation ADDLOCAL and REMOVE Parameter Values The table below lists the ADDLOCAL and REMOVE parameter values and provides a description of each: Parameter Values Description All Installs all DigitalPersona Pro software components or removes all of the components that are currently installed. Logon Installs or removes the One Touch Logon application. OTI Installs or removes the One Touch Internet application.station. Following are a few rules when using these parameters and their values: • Individual software components cannot be installed unless the All value was used with the ADDLOCAL parameter first. • To install DigitalPersona Pro Workstation software for the first time while omitting one or more software components, use ADDLOCAL=ALL, followed by the REMOVE parameter with each software component you do not want to install separated by a comma. DigitalPersona Pro for Active Directory Administrator Guide 53 Chapter 5 - Installing DigitalPersona Pro Workstation Uninstalling DigitalPersona Pro Workstation Uninstalling DigitalPersona Pro Workstation You can remove the DigitalPersona Pro Workstation software using the Add or Remove Programs Control Panel. The Workstation software is listed as “DigitalPersona Pro Workstation for Active Directory version [version number].” You must have local administrative privileges to modify installations on the computer. Customizing a DigitalPersona Pro Workstation Installation To customize an existing installation of DigitalPersona Pro Workstation, you can add or remove One Touch Applications using the Add or Remove Programs Control Panel. Follow the on-screen instructions in the Control Panel for adding the One Touch Applications. By default, all applications are installed. DigitalPersona Pro for Active Directory Administrator Guide 54 Part Three: Administration Part Three of the DigitalPersona Pro for AD Administrator Guide includes the following chapters: Chapter Title Purpose Page Configuring Policies & Settings Defines the policies and settings that may be applied 56 to Pro Servers and Workstations through installation of the DigitalPersona Pro Administrative Templates to an Active Directory GPO (Group Policy Object). User Properties 72 Describes the Basic and Extended user settings that are available on the DigitalPersona Pro tab in the User Properties dialog of the Active Directory Users and Computers console. DigitalPersona Pro Events Lists and explains the events that DigitalPersona Pro writes to the Windows Event log. 77 Administration Tools Provides complete instructions for using the Administration Tools provided with DigitalPersona Pro Server and Workstation. 84 DigitalPersona Pro Workstation A guide for the administrator to the features of DigitalPersona Pro Workstation. 138 DigitalPersona Pro for Active Directory Administrator Guide 55 6 Configuring Policies and Settings DigitalPersona Pro for AD provides a comprehensive set of policies and settings that may be accessed through Active Directory. These policies and settings are contained in two Administrative Templates (DigitalPersonProSvr.adm and DigitalPersonaProWksta.adm). During deployment, the templates are added to specific Active Directory GPOs (Group Policy Objects) according to instructions on page 36. The Workstation template may also be added to a local policy object on a standalone workstation that does not have access to Active Directory. See “Install Workstation Template Locally” on page 41. About DigitalPersona Pro Settings The DigitalPersona Pro Administrative Template is added to both Administrative Templates folders in the Computer Configuration and User Configuration trees, and the settings are accessible from the Setting table. All computer policies and settings can be accessed in the Group Policy Editor tree from the path: Computer Configuration/Administrative Templates/ DigitalPersona Pro. Computer Configuration/Administrative Templates/DigitalPersona Pro DigitalPersona Pro for Active Directory Administrator Guide 56 Chapter 6 - Configuring Policies and Settings About DigitalPersona Pro Settings For local administrators of DigitalPersona Pro Workstation, the path is the same, but the GPO is accessed from the Microsoft Management Console (MMC). Each setting can be accessed in the Group Policy Editor (or MMC) by clicking Properties on the context menu of the setting and then clicking the Policy tab on the Properties dialog box. GPO settings have three states: enabled, disabled and not configured. By default, all settings are not configured. To override the default settings of DigitalPersona Pro, each setting must be changed to enabled or disabled and, in some cases, additional parameters must be supplied. On the network, by default, changes made to existing GPOs may take as long as 90 minutes to refresh with a 30 minute offset. • GPOs applied to computers are refreshed during this time, as well as when the computer is restarted. • GPOs applied to users are refreshed every 90 minutes and when the user logs on or off. You can use the standard Windows methods of enforcing refresh of DigitalPersona Pro GPOs without concern for disrupting DigitalPersona Pro functionality on a computer. For a description of each setting, click the Explain tab for a setting in the GPO Properties dialog box, or refer to “DigitalPersona Pro Policies and Settings” on page 58. DigitalPersona Pro for Active Directory Administrator Guide 57 Chapter 6 - Configuring Policies and Settings DigitalPersona Pro Policies and Settings DigitalPersona Pro Policies and Settings The following pages describe the policies and settings made available in Active Directory through the DigitalPersonaPro Administrative Templates. Settings in the following list are divided into the following categories: Category Svr/ Wks Event Logging Description Page Both Separate Event Logging settings are available for Pro Server and Workstation. 59 BAS Locator DNS records Svr Contains settings that affect DNS registration which is used to enable Pro Workstations to locate Pro Servers for authentication. 60 Fingerprint Verification Lockout Svr Used to unlock a user that has been locked out due to unsuccessful attempts at fingerprint authentication. 64 Fingerprint Recognition Both Contains settings concerning how fingerprint recognition is accomplished. 65 Workstation Only Wks Contains settings that affect the authorization and logon processes. 67 Workstation Properties Wks These settings determine the behavior and appearance of DigitalPersona Pro Workstation. 70 One Touch SignOn Wks These settings determine the behavior and appearance of the One Touch SignOn feature in DigitalPersona Pro Workstation. 71 For a complete alphabetical list of the policies and settings with references to their Active Directory locations, see “DigitalPersona Pro Settings” on page 187. DigitalPersona Pro for Active Directory Administrator Guide 58 Chapter 6 - Configuring Policies and Settings DigitalPersona Pro Policies and Settings Event Logging This setting is included in both the server and workstation Administrative Templates. The Event Logging setting defines the level of detail for DigitalPersona Pro Server and Workstation event logging in the Windows Event Log. Logged events are accessible from the Windows Event Viewer. If this setting is not configured, DigitalPersona Pro events are logged at the ‘Auditing” level. Event logging must also be enabled in the Windows operating system to use this setting. For information on how events are logged and a detailed description of each event, refer to “DigitalPersona Pro Events” on page 77. DigitalPersona Pro for Active Directory Administrator Guide 59 Chapter 6 - Configuring Policies and Settings DigitalPersona Pro Policies and Settings BAS Locator DNS Records BAS (Biometric Authentication Service) Locator DNS Records settings allow registration of Biometric Authentication Service Locator DNS records. These DNS records are dynamically registered by BAS and are used by DigitalPersona Pro Workstation to locate BAS. The following BAS Locator settings are included in the server Administrative Template. Dynamic Registration of BAS Locator DNS Records This setting determines if BAS performs dynamic registration of Biometric Authentication Service (BAS) Locator DNS resource records. • When enabled or not configured, computers to which this setting is applied dynamically register BAS Locator DNS resource records through dynamic DNS update-enabled network connections. • When disabled, computers will not register BAS Locator DNS resource records. Refresh Interval of BAS Locator DNS Records This setting specifies the Refresh interval of Biometric Authentication Service (BAS) Locator DNS resource records for computers to which this setting is applied. These DNS records are dynamically registered by BAS and are used by DigitalPersona Pro Workstation to locate BAS. • To specify the Refresh interval of BAS records, select Enabled, and then specify a value in seconds (minimum is 1800). • When disabled or not configured, computers will use a default value of 1800 seconds (30 minutes). This setting may be applied only to computers using dynamic update. Computers configured to perform dynamic registration of BAS Locator DNS resource records periodically reregister their records with DNS servers, even if their records’ data has not changed. If authoritative DNS servers are configured to perform scavenging of the stale records, this reregistration informs the DNS servers that these records are current and should be preserved in the database. DigitalPersona Pro for Active Directory Administrator Guide 60 Chapter 6 - Configuring Policies and Settings DigitalPersona Pro Policies and Settings If the DNS resource records are registered in zones with scavenging enabled, the value of this setting should never be longer than the Refresh Interval configured for these zones. Setting the Refresh interval of BAS Locator DNS records to longer than the Refresh interval of the DNS zones may result in unwanted deletion of DNS resource records. Weight Set in BAS Locator DNS SRV Records This setting specifies the Weight field in the SRV resource records registered by Biometric Authentication Service (BAS) to which this setting is applied. These DNS records are dynamically registered by BAS, and they are used to locate BAS. The Weight field in the SRV record can be used in addition to the Priority value to provide a load-balancing mechanism where multiple servers are specified in the SRV records Target field and set to the same priority. The probability with which the DNS client randomly selects the target host to be contacted is proportional to the Weight field value in the SRV record. • To specify the Weight in the BAS Locator DNS SRV records, select Enabled, and then specify a value. The range of values is 0 to 65535. • When disabled or not configured, computers use a default weight of 100. Priority Set in BAS Locator DNS SRV Records This setting specifies the Priority field in the SRV resource records registered by Biometric Authentication Service (BAS) to which this setting is applied. These DNS records are dynamically registered by BAS and are used by DigitalPersona Pro Workstation to locate BAS. The Priority field in the SRV record sets the preference for target hosts specified in the SRV record Target field. DNS clients that query for SRV resource records attempt to contact the first reachable host with the lowest priority number listed. • To specify the Priority in the BAS Locator DNS SRV resource records, select Enabled, and then specify a value. The range of values is 0 to 65535. • When disabled or not configured, computers use a default value of 0. DigitalPersona Pro for Active Directory Administrator Guide 61 Chapter 6 - Configuring Policies and Settings DigitalPersona Pro Policies and Settings Automated Site Coverage by BAS Locator DNS SRV Records This setting determines whether Biometric Authentication Service (BAS) will dynamically register BAS Locator site-specific SRV records for the closest sites where no BAS for the same domain exists. These DNS records are dynamically registered by BAS, and used by DigitalPersona Pro Workstation to locate BAS. • When enabled, the computers to which this setting is applied dynamically register BAS Locator site-specific DNS SRV records for the closest sites where no BAS for the same domain exists. • If you disabled or not configured, the computers will not register site-specific BAS Locator DNS SRV records for any other sites but their own. Sites Covered by BAS Locator DNS SRV Records This setting specifies the sites for which the domain Biometric Authentication Service (BAS) register the site-specific BAS Locator DNS SRV resource records. These records are registered in addition to the site-specific SRV records registered for the site where BAS resides, and records registered by a BAS configured to register BAS Locator DNS SRV records for those sites without a BAS that are closest to it. The BAS Locator DNS records are dynamically registered by BAS, and they are used to locate BAS. An Active Directory site is one or more well-connected TCP/IP subnets that allow administrators to configure Active Directory access and replication. • To specify the sites covered by the BAS Locator DNS SRV records, select Enabled, and then specify the sites names in a space-delimited format. The site names have the following format, in which the <site name> component must be present and the <priority> and <weight> components are optional. The <priority> and <weight> components must be a numeric string value. <site name>:<priority>:<weight> • When disabled or not configured, no site-specific SRV records will be registered. DigitalPersona Pro for Active Directory Administrator Guide 62 Chapter 6 - Configuring Policies and Settings DigitalPersona Pro Policies and Settings Register BAS Locator DNS SRV Record for Domain This setting determines whether Biometric Authentication Service (BAS) will dynamically register BAS Locator domain-specific SRV record for the domain it belongs to. The DNS records are dynamically registered by BAS, and they are used by DigitalPersona Pro Workstation to locate BAS. • When enabled or not configured, the computers to which this setting is applied dynamically register BAS Locator domain-specific DNS SRV records. • When disabled, computers will not register the domain-specific BAS Locator DNS SRV records for the domain they belong to and register only sitespecific records. DigitalPersona Pro for Active Directory Administrator Guide 63 Chapter 6 - Configuring Policies and Settings DigitalPersona Pro Policies and Settings Fingerprint Verification Lockout These settings are installed with the Server Administrative Template, and are located in Computer Configuration/Administrative Templates/ DigitalPersonaPro/DigitalPersonaPro Server/Fingerprint Verification Lockout. The DigitalPersona Pro account lockout does not affect the Microsoft account lockout and is managed separately. For users to log on by fingerprint, both lockout settings must be unlocked. If users are only locked out from using fingerprints, they can still log on to Windows by typing their passwords. To unlock a locked user account, see page 75. The following table describes the setting options. Setting Description Default Value Account lockout threshold Number of failed attempts allowed before the account is locked 0 (Do not lock out.) Reset account lockout counter after Length of time for counter to track number of failed attempts 5 minutes Account lockout duration Length of time account is locked until user can attempt to log on again 30 minutes Each Authentication Server in the domain maintains individual lockout counters per user account. When an account is locked out due to failed fingerprint attempts, the following occurs: The Logon dialog displays the account locked out message. • The locked account information is replicated during the next replication interval in Active Directory. • A record is added to the DigitalPersona Pro event log. DigitalPersona Pro for Active Directory Administrator Guide 64 Chapter 6 - Configuring Policies and Settings DigitalPersona Pro Policies and Settings Fingerprint Recognition There are three Fingerprint Recognition settings, located in the Computer Configuration/Administrative Templates/DigitalPersonaPro folder under either DigitalPersonaPro Server/Fingerprint Registration or DigitalPersonaPro Workstation/Fingerprint Registration. Two of the settings are installed through either the Server or Workstation Administrative Template: • False accept rate used in fingerprint verification • Maximum number of registered fingerprint per user A third setting is installed as part of the Workstation Administrative Template only. • Use Basic Template Format In the Users and Computers tool, the settings are: False Accept Rate Used in Fingerprint Verification This setting specifies the False Accept Rate for fingerprint verification. The False Accept Rate (FAR) is the mathematical probability (1:n) of two different fingerprints being falsely matched. The value of n, which is specified in the Value: (one in) text box, indicates the likelihood of false fingerprint verification. The higher the value of n, the less likely a fingerprint will be falsely accepted as verified. For example, setting n to 10,000 indicates that it is probable that one in every 10,000 fingers will be falsely accepted as verified; setting n to 100,000 sets the probability to one in 100,000. Particularly high values of n may cause false rejection of fingerprints from the same finger. If this setting is not configured, the default value of one in 100,000 is used. The maximum value for n is one in 1,000,000; the minimum is one in 1,000. DigitalPersona Pro for Active Directory Administrator Guide 65 Chapter 6 - Configuring Policies and Settings DigitalPersona Pro Policies and Settings False Reject Rates and False Accept Rates are only probabilistic estimates and not indicators of actual performance in a given deployment. Visit the DigitalPersona Web site (http://www.digitalpersona.com) for more information. Note To estimate the likelihood of false rejects and false accepts, DigitalPersona recommends following the guidelines described in “Best Practices in Testing and Reporting Performance of Biometric Devices: Version 2.01,” by A. J. Mansfield and J. L. Wayman, NPL Report CMSC 14/02, 2002, defining a transaction as three verification attempts and assuming a single comparison of a verification template against a single registration template. Maximum Number of Registered Fingerprints Per User This setting determines the maximum number of fingers that a user can register. The value for this setting specified in the Maximum Number of Fingerprints Per User text box influences both the speed of authentication and the probability of false accepts. For example, the more fingerprints a user registers, the more time it takes to authenticate or identify the user. Also, more comparisons increase the likelihood of false acceptance of the fingerprint. To increase security and maximize server efficiency, users should be allowed to register a maximum of two fingers. The maximum and default value is ten registered fingers. The minimum value is zero. Use Basic Template Format This setting determines whether the Basic Template Format (BTF) or Extended Template Format (XTF) is used for fingerprint registration templates. XTF is the default template format, providing optimal recognition performance, especially for users with poor quality fingerprints. If you have space constraints, you may want to consider using the BTF template since the size of each template (550 bytes) is about 1/3 the size of the XTF template (1.5 kb). If not configured, XTF is used. DigitalPersona Pro for Active Directory Administrator Guide 66 Chapter 6 - Configuring Policies and Settings DigitalPersona Pro Policies and Settings Workstation Only The following settings are included in the Workstation Administrative Template. Warning When setting the logon policy for Pro Workstations, be aware of the following: • Certain combinations of policy settings may temporarily prevent a user from logging on to their computer if the “Fingerprint only” and “Fingerprint and Password” policy are applied. • Do not select a logon authentication policy requiring the user to type a password if password randomization has been enabled for that user. • If cached credentials are disabled and the logon policy is “Fingerprint only” or “Fingerprint and Password,” the user will not be able to log on to the computer if it is disconnected from the network or Pro Server is unavailable. Refer to “Cached Credentials” on page 154 for more information on cached credentials. Use DigitalPersona Pro Server for authentication This setting determines whether DigitalPersona Pro Workstation will use DigitalPersona Pro Server for fingerprint registration and authentication or perform these operations locally instead. • When enabled (the default) or not configured, Pro Workstation will look for an available Pro Server for authentication, and if not found, will perform authentication locally. • When disabled, Pro Workstation will always perform authentication locally, whether a Pro Server is accessible or not. Cache Domain User Data on Local Computer This setting determines if domain user credentials are cached on DigitalPersona Pro Workstations. • When enabled (the default) or not configured, user data (fingerprint templates and secure application data) of domain users is cached locally on the computer, meaning that domain users are still able to use fingerprints if DigitalPersona Pro for Active Directory Administrator Guide 67 Chapter 6 - Configuring Policies and Settings DigitalPersona Pro Policies and Settings the DigitalPersona Pro Server cannot be located. This is a convenient but less secure option. • When disabled, users may only use fingerprints when DigitalPersona Pro Server is accessible. Data of local users is always stored on the local computer. Maximum Size of Identification List The identification list contains an administrator-specified number of user accounts. It is used in conjunction with cached credentials to identify a user by their fingerprint and, as an added convenience, frees them from typing their user name and domain at Windows logon. • Enable this setting to specify the maximum number of users the identification list can hold on a particular computer. Type the number of users in the Maximum size of identification list text box. While the number of credentials that can be cached is virtually unlimited, the maximum number of users that can be added to the identification list is 20; the minimum is 0. • When disabled or not configured, the default value of 5 is used. Users are added to the identification list in the order they log on. The most recent user to log on is added to the top of the list. If the list has exceeded its capacity, the least recent user to log on is removed from the list when another user logs on. If a user is already on the list and logs on again, they are moved from their original position on the list and placed on top. Once removed, a user can still use their cached credentials (if enabled), but they must type their user name and domain manually. If DigitalPersona Pro is deployed in a networked environment with Pro Server support, it performs identification locally out of the set of users in the identification list and then, for added security, confirms the user identity using the DigitalPersona Pro Server. DigitalPersona Pro for Active Directory Administrator Guide 68 Chapter 6 - Configuring Policies and Settings DigitalPersona Pro Policies and Settings Multi-credential Logon to Windows These logon settings determine the credentials required to log on to Windows. The default settings allow a fingerprint or a password or a smart card for logon. The following is the list of settings in DigitalPersona Pro for logon to Windows XP and 2000: • User must provide a fingerprint to log on When checked, the user must provide the fingerprint in addition to the Windows logon credentials (smart card or password according to the Windows policy setting). • Password is not allowed for logon When checked, users are not allowed to use their Windows password to log on to computers with DigitalPersona Pro installed, and must use a fingerprint or smart card instead. They can still log on with their password to workstations where DigitalPersona Pro is not installed. To prevent a user from logging on to any workstation, regardless of whether or not DigitalPersona Pro is installed, see the “Randomize user’s Windows password” setting in the User Properties chapter (page 73). • PIN is required when a fingerprint is provided When checked, the user must provide a PIN code whenever the fingerprint is used to log on, to unlock the computer or to change the Windows password. The fingerprint PIN option provides additional security. See “One Touch Features” on page 158. • Fingerprint is allowed to unlock the smart card When checked, the user can use the fingerprint to unlock the smart card instead of typing the PIN for the smart card. DigitalPersona Pro for Active Directory Administrator Guide 69 Chapter 6 - Configuring Policies and Settings DigitalPersona Pro Policies and Settings Workstation Properties The following settings are installed as part of the DigitalPersona Pro Workstation Administrative Template, and are enabled by default. They can be found in the User Configuration/Administrative Templates/DigitalPersona Pro/ DigitalPersona Pro Workstation/Workstation Properties folder. These settings determine certain properties of DigitalPersona Pro that affect the usability of DigitalPersona Pro Workstation. Show One Touch Menu upon fingerprint validation. Controls whether or not the One Touch Menu appears when users touch the fingerprint reader with a registered finger. • When enabled, the One Touch Menu is always displayed upon fingerprint validation, and cannot be overridden by the end user. Fingerprint validation refers specifically to authentication of a registered fingerprint, and not to Quick Actions, (see page 17 for definition). • If you disable this policy, the One Touch Menu is not displayed upon fingerprint authentication and cannot be assigned to a Quick Action. This cannot be overridden by the end user. • If this policy is not configured, the One Touch Menu is displayed upon fingerprint validation, but end users can override the behavior through the DigitalPersona Workstation Properties dialog. Allow OneTouch Internet. One Touch Internet allows users to create their own fingerprint logons for Web sites and programs. • When enabled or not configured, the One Touch Internet feature is available to users. • When disabled, this setting prevents use of One Touch Internet. Show fingerprint icon on the taskbar. When the fingerprint icon is shown on the taskbar, users can right-click on the icon to access various properties of DigitalPersona Pro. • When enabled, the fingerprint icon is shown on the taskbar. • When disabled, the fingerprint icon does not display on the taskbar. • When not configured, the fingerprint icon is shown on the taskbar, but end users can change this in the DigitalPersona Pro Properties dialog. DigitalPersona Pro for Active Directory Administrator Guide 70 Chapter 6 - Configuring Policies and Settings DigitalPersona Pro Policies and Settings One Touch SignOn One Touch SignOn settings are included in the Workstation Administrative Template. These settings are enabled by default, and configure the way that end users interact with the One Touch SignOn feature. • Show clear text passwords. Enable this option to show password field values to the end user when they are prompted to provide a password. • Allow users to edit account data. When enabled, this option permits end users to change the values of logon screen fields by clicking the reader icon located in the title bar of the logon screen. • Allow users to add account data. This option allows end users to add account data fields for Web sites and applications from their computers. • Allow users to delete account data. Allows end users to remove account data from a template. Path to the container of templates. Specify the path to the container in the Container Path field to provide access to the templates it contains for DigitalPersona Pro Workstation users. The container path is determined when creating a new container, as described in “Create an OTS Container” on page 95. You can add multiple paths by separating them with the pipe (|) character. User Properties In addition to the settings available through the Administrative Templates, installation of DigitalPersona Pro Server automatically adds the DigitalPersona Pro tab to the User Properties settings in the Active Directory Users and Computers console. User Properties can also be enabled on a standalone DigitalPersona Pro Workstation by adding the User Properties snap-in to the local policy object. For complete details on DigitalPersona Pro User Properties, see “User Properties” on page 72. DigitalPersona Pro for Active Directory Administrator Guide 71 7 User Properties Installation of DigitalPersona Pro Server automatically adds the DigitalPersona Pro tab to the User Properties settings in the Active Directory Users and Computers console. You can apply user properties in order to increase the overall level of security for your network while at the same time maintaining flexible options for individual users. For example, you can set a stricter multi-credential requirement for all users in an organization, but then, for a particular user who may be having difficulties with fingerprint registration, you can lower the requirements. User Properties override any computer policies that have been set. User properties allow you to configure fingerprint logon settings and restore the use of fingerprints for a user after the account has been locked due to failed fingerprint attempts. To access User Properties: 1 Launch the Active Directory Users and Computers console and open the Users folder. 2 Right-click on a specific user name, select Properties and click the DigitalPersona Pro tab. Basic User Properties User-level settings are available in two varieties, Basic and Extended. The Basic User Policies are included with the DigitalPersona Pro Server. The Extended Server Policy Module is available from your DigitalPersona Account Manager or product Reseller. DigitalPersona Pro for Active Directory Administrator Guide 72 Chapter 7 - User Properties Basic User Properties The Basic User Policies are: • User provides only Windows credentials to log on When this option is set, the user will not be subject to any logon policy from DigitalPersona Pro. Users will be able to logon with password or smart card as defined by the Windows logon settings. By default this setting is turned off. • Randomize user’s Windows password Upon application of this setting, the user’s Windows Password is randomized by DigitalPersona Pro. This has the consequence that the user is effectively blocked from being able to use a password to logon to the network. In this case, the fingerprint or the smart card, if available, must be used instead. Without knowledge of their password, the user is prevented from logging on with a password from any computer on the network, even those where the Pro software is not installed. When this option is set, DigitalPersona Pro changes the user password to a random value when you click OK on this dialog box. By default this setting is turned off. • Account is locked out from use of fingerprint credentials This setting is only for unlocking accounts that have been locked out due to failed logon attempts. If the account is unlocked, the check box is disabled. For instructions on unlocking an account, see page 75. Note that this setting cannot be used by an administrator to lock an account. Warning Do not enable password randomization with incompatible logon authentication policies, such as “Fingerprint and Password,” as users will be unable to log on. DigitalPersona Pro for Active Directory Administrator Guide 73 Chapter 7 - User Properties Extended User Policies Extended User Policies The Extended User-level policies are included in a separate product module, the DigitalPersona Pro Extended Server Policy Module, available as a separately purchased product from your DigitalPersona Account Manager or product Reseller. Extended policies allow additional biometrically-enabled logon policies at the user level, adding the following settings to the DigitalPersona Pro tab in the Active Directory Users and Computers console, in addition to those described in the previous topic. • User must type a PIN when providing a fingerprint to log on When this option is enabled, the user must provide a PIN code whenever the fingerprint is used to log on, to unlock the computer or to change Windows password. The fingerprint PIN option provides additional security to the logon with the fingerprint. • User must provide a fingerprint to log on The user must verify the fingerprint credential in addition to the Windows authentication (smart card or password according to the Windows policy setting). In order to install the Extended Server Policy Module, the User Properties Snapin must already be installed. Note If the Extended Server Policy Module is uninstalled, only the original Basic User Policy settings will be displayed. If the Administration Tools package is uninstalled, the Extended Server Policy Module will be uninstalled as well. DigitalPersona Pro for Active Directory Administrator Guide 74 Chapter 7 - User Properties Unlocking Accounts after Failed Logon Attempts Unlocking Accounts after Failed Logon Attempts You can unlock an account that has been locked out of fingerprint authentication due to the user reaching the threshold number for failed fingerprint attempts. You must have permissions to access the user account. When an account is unlocked by an administrator, the account becomes immediately available for fingerprint authentication from all computers, or after the next replication interval if there are multiple domain controllers. The administrator can choose to set less strict lockout settings by reducing the the lockout duration time or reducing the counter reset time. To unlock a locked account 1 In Active Directory for Users and Computers, right-click on the user name, and select Properties. 2 Click the DigitalPersona Pro tab. 3 Click the Account is locked out from use of fingerprint credentials check box to unselect it. This check box is for unlocking accounts and cannot be checked by an administrator to lock an account. If the account is unlocked, the check box is disabled. 4 Click OK to close the dialog box and save the changes. DigitalPersona Pro for Active Directory Administrator Guide 75 Chapter 7 - User Properties Deleting User Credentials using the ADSI Edit Tool Deleting User Credentials using the ADSI Edit Tool You can remove Pro user credential data for a specified user from Active Directory by using the ADSI Edit tool included with Windows 2000 and 2003 Server. To remove user credential data 1 On the Start menu, point to Programs, Windows 2000 Support Tools\ Tools and then click ADSI Edit. 2 In the tree on the ADSI Edit tool, locate the user account and, on its shortcut menu, click Properties. 3 On the Select a property to view drop-down menu, click dpUserCredentialsData. 4 Click the Clear button to remove the user credential data. DigitalPersona Pro for Active Directory Administrator Guide 76 8 DigitalPersona Pro Events DigitalPersona Pro for AD writes all authentication and user record modification events to the Windows Event Log with a date and time stamp. You can view when users have attempted to access networked computers, password-protected applications and Web sites using Pro authentication, as well as whether the attempt succeeded or failed. For a list of events and the logs that the events are stored in, see “Event Log Specifications” on page 79. Auditing Using the Windows Event Viewer Administrators can view, filter, sort, and export all log events from the Event Viewer. This aids administrators in securing data and networks for meeting compliance requirements for Sarbanes-Oxley, Gramm-Leach-Bliley, and HIPAA. Filtering DigitalPersona Pro Events in Event Viewer You can specify a filter that limits the type of information the Event Viewer displays to only DigitalPersona Pro events. To filter DigitalPersona Pro events in the Event Viewer 1 To launch the Event Viewer, click Start, point to Programs, point to Administrative Tools and then click Event Viewer. 2 In the console tree, right-click the log containing the specific DigitalPersona Pro events you want to view and then click Properties. 3 Click the Filter tab. 4 Use the Filter tab to specify the criteria, such as the event ID or category, that you want to filter on. Use “DigitalPersona Pro audit” as the event source. 5 Click OK to display the DigitalPersona Pro events matching the criteria you specified in the Event Viewer. DigitalPersona Pro for Active Directory Administrator Guide 77 Chapter 8 - DigitalPersona Pro Events Auditing Using the Windows Event Viewer Finding DigitalPersona Pro Events with Event Viewer You can use the Event Viewer to search for DigitalPersona Pro events. This may be useful when you are viewing large logs. To find a specific DigitalPersona Pro event 1 Click Start, point to Programs, point to Administrative Tools and then click Event Viewer to launch it. 2 On the View menu, click Find. 3 Type the search criteria (specifying, “DigitalPersona Pro Audit,” as the event source) in the dialog box and click Find Next. The events matching the search criteria you specified are displayed in the Event Viewer. 4 Click Close when you are finished. DigitalPersona Pro for Active Directory Administrator Guide 78 Chapter 8 - DigitalPersona Pro Events Event Log Specifications Event Log Specifications There are several categories of DigitalPersona Pro events, which are logged in the Windows Event Log. • Computer Environment • General Secret Management • Fingerprint/Credentials Management • User Management • Logon/Lock • DNS Registration • One Touch SignOn The following tables give the Event name, type, error level, and whether the event is logged on the Server or Workstation or both. Computer Environment The following events relate to the general computer environment, Level Event Reader connected Reader disconnected DPHost started DPHost stopped DPHost cannot start Connection to server succeeded Connection to server failed Server busy Type I I I I F S W E Srv Dt Dt E E Wks Dbg Dbg Dt Dt E Dt Dt E Type: S = Success, F = Failure E = Error, W = Warning, I = Information Level: E = Error, A = Audit, Dt = Details, Dbg = Fine details DigitalPersona Pro for Active Directory Administrator Guide 79 Chapter 8 - DigitalPersona Pro Events Event Log Specifications General Secret Management The following events may be generated during the management of secrets. Level Event Add secret (Success) Add secret (Failure) Delete secret (Success) Delete secret (Failure) Replace secret (Success) Replace secret (Failure) Secret content released (Logon & OTS secrets) Secret consistency check failed Secret signature check failed Type S F S F S F S Srv A A A A A A A Wks A A A A A A A E E A A A A Type: S = Success, F = Failure E = Error, W = Warning, I = Information Level: E = Error, A = Audit, Dt = Details, Dbg = Fine details Fingerprint/Credentials Management The following events may be generated during fingerprint/credentials management. Level Event Register fingerprint (Success) Register fingerprint (Failure) Delete fingerprint(s) (Success) Delete fingerprint(s) (Failure) Replace fingerprint(s) (Failure) Delete All fingerprints (Success) Delete All fingerprints (Failure) Type S F S F F S F Srv A A Dt Dt A Dt Dt Wks A A Dt Dt A Dt Dt Type: S = Success, F = Failure E = Error, W = Warning, I = Information Level: E = Error, A = Audit, Dt = Details, Dbg = Fine details DigitalPersona Pro for Active Directory Administrator Guide 80 Chapter 8 - DigitalPersona Pro Events Event Log Specifications Fingerprint/Credentials Management The following events may be generated during the fingerprint credentials management process. Level Event Match one-to-one failed Match one-to-many failed Account locked out DPHost stopped Type F F F I Srv A Dt Wks A A Dt Type: S = Success, F = Failure E = Error, W = Warning, I = Information Level: E = Error, A = Audit, Dt = Details, Dbg = Fine details User Management The following events may be logged during the management of users. Level Event Add user record (Success) Add user record (Failure) Delete user record (Success) Delete user record (Failure) Change account ctrl flags (Success) Change account ctrl flags (Failure) Unlock user account Password randomized User record consistency check failed User record signature check failed Type S F S F F F S S E E Srv Dt A Dbg Dbg Dt Dt Dt Dt A A Wks Dt A Dbg Dbg Dt Dt Dt A A Type: S = Success, F = Failure E = Error, W = Warning, I = Information Level: E = Error, A = Audit, Dt = Details, Dbg = Fine details DigitalPersona Pro for Active Directory Administrator Guide 81 Chapter 8 - DigitalPersona Pro Events Event Log Specifications Logon/Lock The following events are logged during the logon, lock and unlock processes. Level Event Logon Kiosk Logon Logoff Kiosk Logoff Lock Kiosk Lock Unlock Kiosk Unlock Registered PIN Change PIN FP used to unlock SC Shared account problem Shared account missing Type S S S S S S S S S S S E E Srv - Wks A A Dt Dt Dt Dt A A Dt Dt Dt E E Type: S = Success, F = Failure E = Error, W = Warning, I = Information Level: E = Error, A = Audit, Dt = Details, Dbg = Fine details DNS Registration DNS Registration events are logged when the Pro Server software fails to register or remove DigitalPersona Pro registration records from the Active Directory DNS server. Level Event DNS update disabled DNS registration failed DNS unregistration failed Type W E E Srv A E E Wks - Type: S = Success, F = Failure E = Error, W = Warning, I = Information Level: E = Error, A = Audit, Dt = Details, Dbg = Fine details DigitalPersona Pro for Active Directory Administrator Guide 82 Chapter 8 - DigitalPersona Pro Events Event Log Specifications One Touch SignOn One Touch SignOn settings are included in the Workstation Administrative Template, and are described in the section “One Touch SignOn Settings” on page 127. DigitalPersona Pro for Active Directory Administrator Guide 83 9 Administration Tools DigitalPersona Pro for Active Directory provides several tools for administering various aspects of your deployment as well as expanding the functionality of the product. These Administration Tools are included on the product CD for both DigitalPersona Pro Server and Workstation. Some of these tools are installed automatically with the installation of DigitalPersona Pro for Active Directory Server or Workstation, while others must be selected through the Custom Install option in the Administration Tools Installation wizard or run from the product CD. Overview The following table lists each of the Administration Tools, their purpose, how they are installed or used and the page where the tool is explained. Table 9-1. List of Administration Tools Admin Tool Purpose Installation/Reference License Control Manager Used to control and manage licenses for DigitalPersona Pro Servers, including gathering the information necessary for requesting a license, adding and removing licenses and viewing license and user information. Automatically installed as part of the Administration Tools installation. Attended Fingerprint Registration Tool Allows supervision of users when registering their fingerprints. Automatically installed as part of the Administration Tools installation, but needs to be set up before use. See page 90. One Touch SignOn Administration Tool The One Touch SignOn Administration Tool enables administrators to add biometric authentication to Web sites and programs. Automatically installed as part of the Administration Tools installation. See page 86. See page 92. DigitalPersona Pro for Active Directory Administrator Guide 84 Chapter 9 - Administration Tools Overview Admin Tool Purpose Installation/Reference User Query Tool Used to query the DigitalPersona Pro for Active Directory user database for information about DigitalPersona Pro users, and can be run as an Interactive Query, from the command line, or from within a script. Automatically installed as part of the Administration Tools installation. Removes Pro user data (such as fingerprint credentials, secure application data and global domain data) from Active Directory which is not removed when uninstalling DigitalPersona Pro Server. Not automatically installed as part of the Administration Tools. It is run from the product CD or copied to a hard drive and run. See page 136. CleanUp Wizard See page 131. All of the tools may be installed on a single workstation for centralized administration of DigitalPersona Pro for Active Directory, or for larger organizations, each tool may be installed on a separate workstation in order to divide the administration of various features among several people. To install the Administration Tools • Locate and double-click the setup.exe file located in the Administration Tools/Install directory on the product CD. DigitalPersona Pro for Active Directory Administrator Guide 85 Chapter 9 - Administration Tools License Control Manager License Control Manager The DigitalPersona Pro License Control Manager is used by an administrator to manage User Authentication Licenses (UALs) for users authenticating to DigitalPersona Pro Servers. It is used to gather information necessary for requesting a license from DigitalPersona, for adding and removing licenses, and for viewing license and user information. It is automatically installed as part of the DigitalPersona Pro Administration Tools, but can also be installed separately on a workstation that has access to the domains that are to be licensed and/or managed. Overview The licensing model for DigitalPersona Pro for Active Directory Server requires that each domain be licensed for the number of users who will register their fingerprints within that domain. License Control Manager provides the following features for managing licenses for DigitalPersona Pro Servers: • • • • • • Connecting to a domain (page 86) Getting License Information (page 87) Reviewing and installing license files (page 88) Viewing license details (page 88) Viewing UAL Summary Information (page 89) Uninstalling licenses (page 89) Connecting to a domain By default, when License Control Manager is launched it will connect to the domain to which the currently logged on user belongs. If that domain is not the domain that you want to administer at this time, you can select a different domain. DigitalPersona Pro for Active Directory Administrator Guide 86 Chapter 9 - Administration Tools License Control Manager To change the domain: 1 Click the Change Domain button to display the Connect to Domain dialog box. 2 Type the domain name that you want to connect to, or click Browse to navigate to the domain. 3 If you want to connect to this domain the next time that License Control Manager runs, select Connect to this domain the next time you run License Control Manager. 4 Click OK to connect to the domain and close the dialog box. After successfully connecting to the domain, License Control Manager will locate all licenses in the License container and display them in the list view. If duplicate or incorrect licenses are found during this process, they will be deleted and you will be notified of the fact. Getting License Information Each license for DigitalPersona Pro for Active Directory is tied to a specific customer domain. Note When upgrading from Pro 3.5, User Authentication Licenses must be obtained for all registered and prospective users. In order for DigitalPersona to issue a requested license, certain domain information necessary to bind the license to the domain must be collected and sent to DigitalPersona, Inc. This step needs be done once for each domain. To collect the required domain information: 1 Launch License Control Manager. 2 Click the Get License Info button. 3 License Control Manager will collect the domain information that it needs and display a Save As dialog box. 4 Type a file name that will identify the file as belonging to your company and what domain it refers to. The file must have a .dplif extension. Click Save to save the file. DigitalPersona Pro for Active Directory Administrator Guide 87 Chapter 9 - Administration Tools License Control Manager 5 Request a license for the domain by sending the file as an attachment in an email containing your Purchase Order # for the number of User Authentication Licenses needed and address it to sales@digitalpersona.com; or contact your DigitalPersona Sales Account Manager. Reviewing and installing license files After sending the required domain information to DigitalPersona, Inc., you will receive a license file for that domain. Keep a copy of the license file in a secure place for backup purposes. To install the license: 1 In License Control Manager, click the Add button. 2 In the Open dialog box, navigate to the license file (.dplic extension) and click the Open button. 3 In the License Details dialog box, you can review information about the license before it is added. 4 Click the Add License button to add the license to License Control Manager. 5 The license, along with summary information about the license is added to the License list. Viewing license details License Details are available for each installed license. To view license details: 1 In the Licenses list, select a license. 2 Click the Details button. 3 License Control Manager displays license details for the selected license. 4 Click Close to close the License Details dialog box. Note License Details are only available for issued User Authentication Licenses, not for the licenses shipped with DigitalPersona Pro Server for evaluation. DigitalPersona Pro for Active Directory Administrator Guide 88 Chapter 9 - Administration Tools License Control Manager Viewing UAL Summary Information License Control Manager does not display the summary information for User Authentication Licenses (UALs) when launched, since in large organizations it may take a while to collect the information. To display the User Authentication License summary information: • Click the Refresh button. License Control Manager displays the following summary information: Total number of licenses Issued Number of licenses Used Number of licenses Remaining Percent of Issued licenses that have been Used The amount of time that it takes to refresh user information will depend on the number of users. Uninstalling licenses To uninstall a license: 1 In the License list, select a license. 2 Click the Delete button. 3 In the Confirmation dialog box, click Yes to delete the license, or No to close the dialog box without deleting the license. When you uninstall the last license in the License list, the Evaluation license will appear on the list. DigitalPersona Pro for Active Directory Administrator Guide 89 Chapter 9 - Administration Tools Attended Fingerprint Registration Attended Fingerprint Registration The Attended Fingerprint Registration Tool is an administrative tool that can be used to add an additional level of security to the implementation and use of DigitalPersona Pro for Active Directory. With attended registration, a designated user (or member of a designated user group) must be logged in to supervise the fingerprint registration process of other users. Users can also be prevented from registering other fingerprints or deleting fingerprints from their own account. The Attended Fingerprint Registration Tool is automatically installed as part of the DigitalPersona Pro Administration Tools, but needs to be set up before use. It can also be installed separately on a workstation. Assigning Registration Permissions The user designated to supervise the fingerprint registration of other users can be an individual user or belong to a user group and must have permission to register and delete user fingerprints. The Register/Delete Fingerprint permission can be granted at the single user, organizational unit or domain level, but not at the user group level. Single User You can assign a user or group to supervise a single user’s fingerprint registration. In most cases however, you will want to make the assignment on an organizational unit or domain level as shown in the next topic. To assign a user or group to supervise fingerprint registration permission for a single user: 1 In Active Directory for Users and Computers, select the user name to be registered through attended registration. 2 Right-click and select Properties. 3 Click the Security tab. 4 Click the Add button. DigitalPersona Pro for Active Directory Administrator Guide 90 Chapter 9 - Administration Tools Attended Fingerprint Registration 5 Select the supervising user or group who will have register and delete fingerprints permission to this account. 6 Click Add and then OK. 7 In the Permissions list, select the Allow check box for the Register/Delete Fingerprint (DigitalPersona) permission. 8 Click OK. Organizational Unit or Domain To assign attended fingerprint registration permissions for an organizational unit or domain to a supervising user: 1 In Active Directory for Users and Computers, select the domain or organizational unit to be registered through attended fingerprint registration by the supervising user. 2 Right-click and select Properties. 3 Click the Security tab. 4 Click the Advanced button. 5 Click Add and add the supervising user or group to the users who have permissions to this account. Then click OK. 6 Click the Edit/View button. 7 Select User Objects from the Apply onto drop down list. 8 In the Permissions list, select the Allow check box for the Register/Delete Fingerprint (DigitalPersona) permission. 9 Click OK to close the dialog and save your changes. DigitalPersona Pro for Active Directory Administrator Guide 91 Chapter 9 - Administration Tools One Touch SignOn Administration Tool One Touch SignOn Administration Tool Overview One Touch SignOn (OTS) enables administrators to provide controlled access to Web sites or programs by adding biometric authentication to their logon and change password screens; simplifying the logon process for end users and reducing the administrative overhead involved in password maintenance. The OTS Administration Tool manages access to password-protected Web sites and programs through the creation and administration of templates that contain the specifications for: • Logon screen templates - This template specifies attributes that are utilized during the logon, such as a user name, password, and Submit button. • Password Change screen template - This template defines how a password for an OTS-enabled program or Web site is changed, specifying details such as whether the password can be changed by the user at will, or must be changed at prescribed intervals, and any format restrictions that are enabled. These OTS templates are created in the One Touch SignOn Administration Tool, and then deployed to end users through a setting in the Active Directory GPO governing the workstations. (For further information, see “Deploying Templates” on page 125 and following. After the templates are created and deployed, the One Touch SignOn application uses the templates to recognize which logon and change password screens are fingerprint-enabled, displaying the DigitalPersona icon on the Web site or program title bar to indicate that the user can log on by fingerprint. For a description of the end user experience, see “Logging On with One Touch SignOn” on page 129. DigitalPersona Pro for Active Directory Administrator Guide 92 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Installing the OTS Administration Tool The OTS Administration Tool is installed as part of the DigitalPersona Pro Administration Tools. To install the Administration Tools, navigate to the Administration Tools folder on the product CD and click the setup.exe file. Setting up OTS Before using the OTS Administration Tool to create OTS templates, you will need to set it up for your network. Create a shared network folder Create a shared folder on the network drive to store OTS templates and assign appropriate permissions to the users. 1 Create a folder on the server/computer where you will store the OTS templates. 2 Share the folder that you just created to allow users to access it. 3 Right click on the folder and click on Properties in the context menu. 4 Click on the Sharing tab. 5 Verify the permissions by clicking on the Permissions button. Set up the GPO policy for OTS 1 The Workstation Administrative Template, DigitalPersonaProWksta.adm file must be added to the Active Directory Computer Configuration folder in the Administrative Templates folder of the Group Policy editor. The ADM file is DigitalPersona Pro for Active Directory Administrator Guide 93 Chapter 9 - Administration Tools One Touch SignOn Administration Tool located in the inf directory on the hard drive where DigitalPersona Pro AD Server or Workstation was installed. For further details, see “Install the Administrative Templates” on page 36. 2 Open the GPO where the DigitalPersona template was added. 3 Go to User Configuration\Administrative Templates\DigitalPersonaPro. 4 Double click on One Touch SignOn Configuration policy (in the right pane). The default setting is "Not Configured". Click on Enable to enable this policy, and then type in the path to the shared folder that you previously created. 5 The new setting will be applied to all DigitalPersona Pro Workstation during the usual refresh interval or the next time they restart Windows. DigitalPersona Pro for Active Directory Administrator Guide 94 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Create an OTS Container 1 Open the OTS Administration Tool from Start/Programs/DigitalPersona Pro. 2 On the toolbar, click the New Container icon. 3 In the Create New Container dialog box, type a name for the container in the Name text box. 4 Specify the path of the container in the Path field. To browse for a path using the standard Windows file browser dialog box, click the Browse button. 5 Click OK to create the container. Using Field Catalogs The Field Catalog for a container is used to store logon field values and attributes that can then be reused in creating templates for logon screens that share common fields. By storing frequently used logon fields in the catalog once, you can add the same field to several templates without entering its value or attributes each time. In addition, changes made to fields in the Field Catalog are propagated to all templates that use the field. Each container has only one Field Catalog. DigitalPersona Pro for Active Directory Administrator Guide 95 Chapter 9 - Administration Tools One Touch SignOn Administration Tool To add a field to a field catalog for a container: 1 In the OTS Administration Tool, select a container and select Field Catalog on the Tools menu. 2 On the Field Catalog Editor, click Add to create a new field in the table. 3 In the Field text box, type a name for the field you are adding to the catalog. 4 Specify the type of the field by selecting Password or Text in the Type dropdown list. 5 Specify the value of the field on the Value drop-down menu. See “Logon Fields options” on page 99 for a description of each value. 6 Add any comments related to this field in the Description text box, and then click OK to close the Field Catalog Editor. DigitalPersona Pro for Active Directory Administrator Guide 96 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Creating OTS Templates Logon screen templates enable DigitalPersona Pro administrators to set policy about how much, and what kind of, user information can be sent to an application via fingerprint logon. OTS includes a wizard that can create logon screen templates automatically for most logon screens. For more complex logon screens, there is a ‘manual’ mode that provides more sophisticated options for matching the logon process to nonstandard logon screens. • Automatically -- Open the logon screen for a Web site or program, and then click Create template in the OTS Administration Tool. The Logon Screen Wizard detects the fields on the logon screen. You can specify which fields are required for logon and what type of information should be provided in the fields. • Manually -- For logon screens that are difficult for the wizard to detect automatically, you can create a template manually. When you create a template manually, you have additional controls for specifying fields and keystrokes required for logon. For a discussion of the trade-offs involved in manual template creation, see “Creating a Logon Screen Template Manually” on page 103. DigitalPersona recommends you attempt to create a logon template automatically before you try to create it manually. Creating a Logon Screen Template automatically To create a logon screen template automatically: 1 Launch the password-protected application (or browse to a web site) that contains the logon screen for which you want to create a template. 2 Launch the OTS Administration Tool and on the shortcut menu of the container for which you want to create a template, click New Template. 3 When the OTS Template Wizard launches, confirm that the title of the logon screen is displayed on the first page and then click Next. DigitalPersona Pro for Active Directory Administrator Guide 97 Chapter 9 - Administration Tools One Touch SignOn Administration Tool 4 The Logon Fields page displays each field on the logon screen, using the nearest associated label to identify the field. For each field, you can specify several attributes. See the table “Logon Fields options” on page 99. 5 Click Next after selecting the Logon Fields. 6 On the Submit Option page, choose the button from the list that submits the logon data for the application. To prevent automatic logon, click Do not submit. Click Next to continue. 7 On the Logon Screen Properties page, enter the name for this logon screen/ template, and the name for the Quicklink. For more details on this screen see the table “Logon Screen Properties options” on page 101. 8 Click Next after entering the appropriate data and then click Finish to save the new template. DigitalPersona Pro for Active Directory Administrator Guide 98 Chapter 9 - Administration Tools One Touch SignOn Administration Tool If the OTS templates are stored on a shared network drive, log off and log back in to automatically download the newly created templates on your workstation. 9 Enter Account Data. You can now go to the web page/application for which you created the template. You will be prompted to touch the sensor to log on. Once you touch the sensor with your registered finger, you will be prompted to enter your account data. You will need to provide this data only when you log on using OTS for the first time. During subsequent logons, you can log on simply by touching the sensor with your registered finger! Table 9-2. Logon Fields options (See step 4 above.) Option Description Use Specifies the fields that are used during logon. If a listed field is not used for logon, leave the field unchecked. Label Describes the type and use of the field, as displayed to the user during logon. These labels represent the Wizard’s best guess, If the label for a field is not intuitively related to the corresponding field on the logon screen, enter a new label name in this field. Type Specifies the type of field, either text or password. This value is not editable. Catalog For added convenience, you can create specifications for frequently used fields using the Field Catalog Editor, a collection of frequently-used fields and their specifications (see “Using Field Catalogs” on page 95). If the field is in the Field Catalog, you can right-click it, then choose it from the dropdown list. Its specifications will be provided automatically by OTS. DigitalPersona Pro for Active Directory Administrator Guide 99 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Option Description Value Alphanumeric data to be supplied by either the user or DigitalPersona Pro. Type a value for the logon field or use the Value drop-down menu to indicate a value. Ask-Reuse prompts the user to enter a value for a logon field the first time they use the template for logon. This value is automatically submitted for them on each subsequent logon without prompting the user again. Ask-Confirm also prompts the user to enter a value for a logon field the first time they use it. However, on subsequent logons, the value is automatically entered and they are then prompted to confirm this value or change it. Ask Always prompts the user to enter a value for a logon field each time they log on. Specify whether you want the field to be stored in the template in clear (unencrypted) text or protected (encrypted) text. If the field is a text field, choose any of the following options to specify values to be provided by OTS: Windows User Name Windows User Principal Name -- the user name and domain values in the format: [user name]@[domain] Windows Domain\User Name -- the domain of the user, followed by a backslash and the user name Windows Domain -- the name of the user’s domain Windows E-mail Address -- the user’s email address, as stored in Active Directory If the field is a password field, choose Windows User Password to specify that OTS will provide password information. DigitalPersona Pro for Active Directory Administrator Guide 100 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Table 9-3. Logon Screen Properties options (See step 7 above.) Option Description General Template is the name of the template. Description contains information about the template and is viewable in the OTS Administration Tool. User Hint enables you to provide a message that is displayed when a user uses the template for logon, such as when users are prompted to type values for logon fields. For example, if you want to direct a user to a Web page with custom instructions for logon, you can enter a URL in the User Hint field. Show Balloon specifies the number of times a balloon will be displayed on the fingerprint-enabled logon screen to inform the user they can touch the reader to log on. Quick Link Quick Link Name is the name of the Quick Link, if the template was created for a Web site, and appears in the One Touch Menu for accessing Web sites set up for fingerprint logon. Users touch the reader to display the One Touch Menu, point to Quick Links and then click the fingerprint logon title that corresponds to the Web site they want to access. Internet Explorer is launched automatically and is pointed to the Web site. Quick Link URL is the target URL of the Quick Link. Screen Detection Window Caption is the title of the logon screen as detected by the Wizard. The caption information in the template is used by OTS to recognize the logon screen by matching the window caption in the logon screen. Screen Detection, continued If portions of the window caption change, specify the portion of the window caption to match and represent the changing portion of the caption with special characters, such as *. The invariant portion of the string will be used to recognize the logon screen. DigitalPersona Pro for Active Directory Administrator Guide 101 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Option Description URL is used by One Touch SignOn to recognize a Web site logon screen. The URL information in the template is matched to the URL in the logon screen. If multiple Web sites have the same title or if portions of the URL change, which can be the case for Web sites that redirect traffic for load balancing, then specify the portion of the URL to match. The drop-down menu allows you to specify the type of matching to perform on the URL. Extended Match If you are creating a template for a program, and not a Web site, you can click the button next to the Extended Match field. Select labels that should be used for matching when recognizing the screen. Click the check box next to labels to use. After making selections and clicking OK, you can select the type of matching to perform by selecting it from the drop-down list. Authentication Start Authentication Immediately. If set to Yes, the user is prompted for a fingerprint logon immediately after the logon screen displays. The default setting is No. Lock out logon fields. If set to Yes, the user is prevented from typing data in the logon fields. The default setting is No. DigitalPersona Pro for Active Directory Administrator Guide 102 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Creating a Logon Screen Template Manually If One Touch SignOn does not detect fields automatically in your Web site and program logon screens, OR if you want to specify additional controls to be used during logon (such as adding keystrokes, forcing delays between actions, and specifying positions of fields), you can create a template for a logon screen manually. When you create a template manually, you have additional controls for specifying fields and keystrokes required for logon; essentially you specify a “script” to manage the interaction completely. This is much more powerful than accepting the typical field-to-field navigation supported by the Logon Screen Wizard in Automatic mode, but it requires much closer study of the logon screen itself to establish the precise actions required. For example: • Exactly how many, and what kind of, keystrokes are needed to enter the data? • Where should the initial focus of the screen be? (physical location) • How many tabs are required to navigate the input screen? To create a logon template manually: 1 Launch the password-protected Web site or program for which you want to create a template. Study the logon screen carefully to determine what actions are necessary, and where the initial focus of the screen should be. (If the screen cursor is already in the initial field of the logon screen when the screen is displayed, there is no need to worry about initial focus.) 2 In the OTS Administration Tool, select the container to which you want to add the new template. 3 Click Create template. OTS Administration Tool launches the Logon Screen Wizard. 4 Confirm that the title of the logon screen is accurately displayed on the first page. 5 Select Set up a template manually. DigitalPersona Pro for Active Directory Administrator Guide 103 Chapter 9 - Administration Tools One Touch SignOn Administration Tool 6 Click Next. The wizard displays an empty Fill In Actions list, as shown below. 7 Click Add and select an action from the drop-down menu, as described on the next page in Table 9-4. Add as many actions to the list as are required, in the order that they are required. This builds the “script” that governs interaction between the user and DigitalPersona Pro, and the program. For example, to create a logon screen template for the Yahoo! Mail logon page, you might study the page and reveal that focus on the page is always automatically in the logon field; that you need input fields for Yahoo ID and Password, and then submit the data with the Sign In button. Your logon fields would look like this: DigitalPersona Pro for Active Directory Administrator Guide 104 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Table 9-4. Logon Screen Actions: manual selections Option Description Keystroke This key sequence of one or more keys will be placed in the keyboard buffer. Key. You can select keys such as Tab, Enter, Left arrow, Spacebar or Page Up. The Tab key is the default. Repeat. Specify a number of times the key sequence is entered. Shift, Control, Alt. You can check Generic, Left or Right to simulate pressing one or more of these keys in addition to the key you selected. You can specify if the key is from the left or right side of the keyboard if necessary. Field You can define a field and its type. Label. Type a label name for the corresponding field on the logon screen. The labels are displayed when users are prompted to type a value for a logon field. Type. Select the type of field, either text or password, in the Type text box. Choosing password as the type hides the password on the logon screen so it cannot be viewed. Choosing text displays readable text. Reference. Specifications for frequently used fields can be created using the Field Catalog Editor (see “Using Field Catalogs” on page 95). If the field is in the Field Catalog, you can click and then choose it from the drop-down list. Its specifications will be provided automatically by One Touch SignOn. Value. Type a value for the logon field or use the Value dropdown menu to indicate a value specified by the user or provided by One Touch SignOn. DigitalPersona Pro for Active Directory Administrator Guide 105 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Option Description Value There are several options on the Value drop-down menu, which allow you to specify values that must be provided by the user or by One Touch SignOn. The first three options can be used if you require the user to provide information at logon: Ask-Reuse prompts the user to enter a value for a logon field the first time they use the template for logon. This value is automatically submitted for them on each subsequent logon without prompting the user again. Ask-Confirm also prompts the user to enter a value for a logon field the first time they use it. However, on subsequent logons, the value is automatically entered and they are then prompted to confirm this value or change it. Ask Always prompts the user to enter a value for a logon field each time they use the template. Value (Text fields) For a text field, the next group of options allow you to specify values which are provided by One Touch SignOn: Windows User Name provides the Windows user name. Windows User Principal Name provides the user name and domain values in UPN format: [user name]@[domain] Windows Domain\User Name provides the domain of the user, followed by a backslash and the user name. Windows Domain provides the user domain name. Windows E-mail Address provides the email address stored in Active Directory for the user. Value (Passwords) For a password field, you can specify the following value which is provided by One Touch SignOn: Windows User Password provides the password used for Windows logon. Delay You can specify how many seconds to wait before the next action in the list is performed. DigitalPersona Pro for Active Directory Administrator Guide 106 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Option Description Position Using this action, you can specify a location where One Touch SignOn will perform a mouse click. Position is measured from the top left corner of the client window area. Client X. Type a number of pixels for the X axis position for the action. Client Y. Type a number of pixels for the Y axis position for the action. Target icon. You can click and drag the target icon to the actual logon screen field to specify the position. Drop the target icon on the location you want to specify. When you drop the target icon, the Client X and Y positions are updated with the target location. DigitalPersona Pro for Active Directory Administrator Guide 107 Chapter 9 - Administration Tools One Touch SignOn Administration Tool 8 To continue, click Next. The OTS Administration Tool displays the Logon Screen Template Properties page. 9 The Logon Screen Template Properties page allows you to view and modify the following properties of the logon screen template: Details about the options on this page are described on the following page in DigitalPersona Pro for Active Directory Administrator Guide 108 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Table 9-5. Logon Screen Template: manual options (See step 9 above.) Option Description General Template is the name of the template. Choose a name for the template that is easy to remember, such as YahooEmail. Description contains information about the template and is viewable in the OTS Administration Tool. User Hint allows you to type a message that is displayed when a user uses the template for logon, such as when users are prompted to type values for logon fields. For additional user assistance, if you type a URL in the User Hint field, a user can click it to be directed to a Web page that you created to provide custom instructions for logon. Show Balloon is the number of times a balloon will be displayed on the fingerprint-enabled logon screen to inform the user they can touch the reader to log on. Quick Link Quick Link Name is the name of the Quick Link, if the template was created for a Web site, and appears in the One Touch Menu for accessing Web sites set up for fingerprint logon. Users touch the reader to display the One Touch Menu, point to Quick Links and then click the fingerprint logon title that corresponds to the Web site they want to access. Internet Explorer is launched automatically and is pointed to the Web site. Quick Link URL is the target URL of the Quick Link. DigitalPersona Pro for Active Directory Administrator Guide 109 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Option Description Screen Detection If portions of the window caption change, specify the portion of the window caption to match and represent the changing portion of the caption with special characters, such as *. The invariant portion of the string will be used to recognize the logon screen. URL is used by One Touch SignOn to recognize a Web site logon screen. The URL information in the template is matched to the URL in the logon screen. If multiple Web sites have the same title or if portions of the URL change, which can be the case for Web sites that redirect traffic for load balancing, then specify the portion of the URL to match. The drop-down menu allows you to specify the type of matching to perform on the URL. Authentication Start Authentication Immediately. If set to Yes, the user is prompted for a fingerprint logon immediately after the logon screen displays. The default setting is No. You can specify additional logon screen matching to help OTS recognize the screen. 10 When done configuring the Logon Screen Properties, click Next. 11 On the Setup Complete page, click Finish to save the changes and exit the wizard. DigitalPersona Pro for Active Directory Administrator Guide 110 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Creating Change Password Screen Templates In addition to templates for logon screens, templates can also be created for most Change Password screens. To set up a change password screen with One Touch SignOn, use the One Touch SignOn Change Password Screen Wizard. Using the wizard, you can specify the fields required by the application for changing passwords, implement password policies and even automate the entire process for the end user. The Change Password Screen Wizard provides administrators with two different ways to create change password screen templates: • Automatically -- Open the change password screen for a Web site or program that already has a logon screen template created by the OTS Administration Tool and stored in DigitalPersona Pro. Find the logon screen template, then right-click to display that template’s context menu. Choose Add Change Password Screen. The Wizard detects the fields on the change password screen. You can specify which fields are required for logon and what type of information should be provided in the fields. • Manually -- For change password screens that are difficult for the wizard to detect automatically, you can create a template manually. When you create a template manually, you have additional controls for specifying fields and keystrokes required for logon. For a discussion of the trade-offs involved in manual template creation, see “Creating a Logon Screen Template Manually” on page 103. DigitalPersona Pro for Active Directory Administrator Guide 111 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Creating a Change Password Screen Templates Automatically To create a change password screen template automatically: 1 Launch the password-protected Web site or program for which you want to automate the change password operation and then navigate to the Change Password screen. 2 In the OTS Administration Tool, select the template which was created for that Web site or program. 3 Right-click to display that template’s context menu, then click Add Change Password Screen. OTS launches the Change Password Screen wizard. 4 Click Next. The wizard displays the Change Password Screen Field page. 5 Select all fields relevant to the change password process, as described in Table 9-6. Table 9-6. Password Screen Template options Option Description Use Check the Use check box for each field needed in changing the password. Type Specify the type of control on the Change Password screen, such as text or password field. Label The label is displayed next to a field when the user is prompted to type a value for a field on the change password screen. If the label is not intuitively related to the corresponding field on the change password screen, you can enter a new label. Catalog Cross-references the fields of the Change Password Screen with the fields in the Logon Screen. For example, the password used at logon is re-used during the Change Password process. The automatically detected value is shown in this field by default, but you should verify it. Value For Old Password, the value type should be Ask-Reuse. For New Password, the value type should be Write Only. DigitalPersona Pro for Active Directory Administrator Guide 112 Chapter 9 - Administration Tools One Touch SignOn Administration Tool 6 Click Next. The wizard displays the Password Policy page. 7 If desired, specify the password policy for a protected field. Select the corresponding Field Policy item, and then click the button which is shown on the right side. 8 In the Password Policy dialog box, the following options are available: • Password is provided by user Allows the user to specify the new password for the Web site or program. • Password is generated automatically - Generates a randomized password for the user. By selecting this option, you can ensure that the user can only log on using a fingerprint. To specify constraints on the password format, length and uniqueness, check the Use password policy checkbox. These requirements will be followed when the password is generated, and verified when the password is provided by the user. The following options are available for the password length: • Minimum password length - Specifies the maximum number of characters allowed in the password • Maximum password length - Specifies the minimum number of characters allowed in the password The following options are available for the password contents: • Letters and numbers - Allows any combination of letters and/or numbers. DigitalPersona Pro for Active Directory Administrator Guide 113 Chapter 9 - Administration Tools One Touch SignOn Administration Tool • Letters only - Allows letters only. • Numbers only - Allows numbers only. • Letters and numbers with special characters - Allows passwords that contain at least one number or at least one letter, and at least one special character is required. Special characters include symbols such as !\"#$%&'()*+,-./:;<=>?[\\]^_`{|}~@. Spaces are not allowed. • Letters and numbers with at least one number - Allows passwords with any combination of letters and numbers, but both types must be present. The following additional password constraints are available: • None - No other constraints are applied to the password. • Different from Windows password - The new password must be different from the current Windows password. • Different from any password registered with OTS - The new password must be different from all passwords registered for fingerprint-enabled Web sites or programs by the current Windows user. • Different from current password - The new password must be different from the current password for this Web site or program. 9 Click OK to save the changes in the Password Policy dialog box. Note The password policy applied in the wizard should be synchronized with that of the Web site or program. 10 On the Password Policy page, click Next. 11 On the Submit Selection page, choose the button from the list of detected buttons, which submits the data on the Change Password screen, and then click Next. 12 On the Change Password Screen Properties page, you can customize the behavior of the system during the change password operation. The following settings are available: • User Hint - Allows customizing the text that will be shown when the user is prompted to type data into input fields for the Change Password screen. DigitalPersona Pro for Active Directory Administrator Guide 114 Chapter 9 - Administration Tools One Touch SignOn Administration Tool • Windows Caption - Specifies the title of the change password screen as detected by the wizard. The caption is used by One Touch SignOn to recognize a fingerprint enabled screen. You may use wildcards to specify the changeable portion of the caption. • Monitor Screen Changes - Enables the fingerprint software to recognize the previously trained screen in case the screen content changes in time due to system or user activity, for example, when the screen contains some complex structure such as long-loading ActiveX, Flash, etc. Since most Web pages do not fall into this category, this setting is turned off by default. • URL - Uniform Resource Locator is a unique, identifying address of any particular page on the Web. URL can be used by One Touch SignOn to recognize the previously trained screen. The drop-down menu allows you to specify the type of matching performed on the URL. By default, the URL is not used to recognize a fingerprint enabled screen. When done configuring the Change Password Screen Properties, click Next. 13 On the Setup Complete page, click Finish to save the changes and exit the wizard. Change password screens set up with One Touch SignOn display a DigitalPersona icon in the title bar, as well as a balloon prompting the user to touch the reader to begin the change password process. DigitalPersona Pro for Active Directory Administrator Guide 115 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Creating a Change Password Screen Template Manually If you want to specify additional controls to be used during password change (such as adding keystrokes or forcing delays between actions), you can create a change password screen template manually. When you create a template manually, you have additional controls for specifying fields and keystrokes required for password change; essentially you specify a “script” to manage the interaction completely. This is much more powerful than accepting the typical field-to-field navigation supported by the Change Password Screen Wizard in Automatic mode, but it requires much closer study of the change password screen itself to establish the precise actions required. For example: • Exactly how many, and what kind of, keystrokes are needed to enter the data? • Where should the initial focus of the screen be? (physical location) • How many tabs are required to navigate the input screen? To create a change password screen template manually: 1 Launch the password-protected Web site or program for which you want to create a template. Move to that site’s or program’s Change Password screen. 2 In the OTS Administration Tool, select the template for that Web site or program. 3 Right-click to display that template’s context menu, then click Add Change Password Screen. OTS launches the Change Password Screen wizard. 4 Select Set up a template manually, then click Next. The wizard displays the Logon Fields page with an empty Fill in Actions list. 5 Click the Add button and then select an action from the drop-down menu. Add as many actions to the list as are required, in the order that they are performed. This builds the “script” that emulates interaction between the user and the program. Later, this script will be used to play the prerecorded actions. DigitalPersona Pro for Active Directory Administrator Guide 116 Chapter 9 - Administration Tools One Touch SignOn Administration Tool The following actions are available in the Fill in Actions list: • Keystroke - Provides navigation to the first field to be filled in or between fields. It also may be used to submit the data on the Change Password screen. The list of supported keystrokes is available in the Key drop-down menu. • Field - Specifies the field to be filled in on the Change Password screen, its type (text or password), reference (for example, relationship to the password field on logon screen) and value, i.e. how the field value is obtained. • Delay - Specifies the delay during navigation or prior to submitting data. This setting is useful when the system performs some actions between the screen loading and data submitting events. For some terminal applications, a delay may be required even when moving between neighbor fields on a the screen. Note It is recommended to estimate the required delay and then test it prior to using the script. • Position - Moves the cursor to a specified area of Change Password screen, like a field for data input, without using keystrokes. To use the Position feature, select Position in the drop-down menu, then, using the mouse, click and drag the Target icon until the cross is located over the desired area on the screen. When the mouse button is released, the chosen coordinates will be shown in the right panel on the wizard page. Be aware that using Position action may be sensitive to screen resolution, because the system deals with coordinates in pixels. This feature also may not be useful when user needs to scroll the window in order to move a cursor to the desired area. 6 Repeat step 5 until all the required actions (i.e. fields, cursor movements, delays, and submission action) are specified. 7 Click Next. The wizard displays the Password Policy page. 8 If desired, specify the password policy for a protected field. DigitalPersona Pro for Active Directory Administrator Guide 117 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Select the corresponding Field Policy item, and then click the button which is shown on the right side. 9 In the Password Policy dialog box, the following options are available: • Password is provided by user Allows the user to specify the new password for the Web site or program. • Password is generated automatically - Generates a randomized password for the user. By selecting this option, you can ensure that the user can only log on using a fingerprint. To specify constraints on the password format, length and uniqueness, check the Use password policy checkbox. These requirements will be followed when the password is generated, and verified when the password is provided by the user. The following options are available for the password length: • Minimum password length - Specifies the maximum number of characters allowed in the password • Maximum password length - Specifies the minimum number of characters allowed in the password The following options are available for the password contents: • Letters and numbers - Allows any combination of letters and/or numbers. • Letters only - Allows letters only. • Numbers only - Allows numbers only. • Letters and numbers with special characters - Allows passwords that contain at least one number or at least one letter, and at least one special character is required. Special characters include symbols such as !\"#$%&'()*+,-./:;<=>?[\\]^_`{|}~@. Spaces are not allowed. DigitalPersona Pro for Active Directory Administrator Guide 118 Chapter 9 - Administration Tools One Touch SignOn Administration Tool • Letters and numbers with at least one number - Allows passwords with any combination of letters and numbers, but both types must be present. The following additional password constraints are available: • None - No other constraints are applied to the password. • Different from Windows password - The new password must be different from the current Windows password. • Different from any password registered with OTS - The new password must be different from all passwords registered for fingerprint-enabled Web sites or programs by the current Windows user. • Different from current password - The new password must be different from the current password for this Web site or program. 10 Click OK to save the changes in the Password Policy dialog box. Note The password policy applied in the wizard should be synchronized with that of the Web site or program. 11 On the Password Policy page, click Next. 12 On the Submit Selection page, choose the button from the list of detected buttons, which submits the data on the Change Password screen, and then click Next. 13 On the Change Password Screen Properties page, you can customize the behavior of the system during the change password operation. The following settings are available: • User Hint - Allows customizing the text that will be shown when the user is prompted to type data into input fields for the Change Password screen. • Windows Caption - Specifies the title of the change password screen as detected by the wizard. The caption is used by One Touch SignOn to recognize a fingerprint enabled screen. You may use wildcards to specify the changeable portion of the caption. • Monitor Screen Changes - Enables the fingerprint software to recognize the previously trained screen in case the screen content changes in time due to system or user activity, for example, when the screen contains some DigitalPersona Pro for Active Directory Administrator Guide 119 Chapter 9 - Administration Tools One Touch SignOn Administration Tool complex structure such as long-loading ActiveX, Flash, etc. Since most Web pages do not fall into this category, this setting is turned off by default. • URL - Uniform Resource Locator is a unique, identifying address of any particular page on the Web. URL can be used by One Touch SignOn to recognize the previously trained screen. The drop-down menu allows you to specify the type of matching performed on the URL. By default, the URL is not used to recognize a fingerprint enabled screen. When done configuring the Change Password Screen Properties, click Next. 14 On the Setup Complete page, click Finish to save the changes and exit the wizard. Change password screens set up with One Touch SignOn display a DigitalPersona icon in the title bar, as well as a balloon telling the user to touch the reader to begin the change password process. DigitalPersona Pro for Active Directory Administrator Guide 120 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Managing Containers This section describes how to edit, and delete containers. For instructions on creating a container see“Create an OTS Container” on page 95. Editing Containers You cannot change the location of a folder associated with a container, but you can rename it. To edit the name of container: 1 Select the container whose name you wish to edit. 2 Right-click the container to display its context menu. 3 Click Properties. 4 Enter a new name for the container and click OK. Deleting Containers When you delete a container, you can choose whether or not to delete the template files in the folder. To delete a container: 1 Select the container you wish to delete. 2 Right-click the container to display its context menu, then select Delete Container OR press the Delete key. A confirmation message is displayed. 3 If you are not sure you want to delete the container, click No. If you are sure you want to delete the container and you also want to delete all the templates contained in the container folder, select Delete all templates in the selected container, Then click Yes. Note If you delete a container and its templates, you must either update the corresponding OTS GPO to point to a new container, or delete the GPO itself. For detailed information about how to work with the DigitalPersona GPOs, refer to “Configuring Policies and Settings” on page 56. DigitalPersona Pro for Active Directory Administrator Guide 121 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Managing Templates This section describes various ways to search for templates, as well as how to edit, delete and deploy templates. It consists of the following topics. • “Finding Templates” on page 122 • “Finding Fields in Templates” on page 123 • “Finding Redundant Templates” on page 123 • “Editing Templates” on page 124 • “Deploying Templates” on page 125 • “Deploying OTS Templates on a Local Computer” on page 125 For instructions on creating a template see one of the following topics: • “Creating a Logon Screen Template automatically” on page 97 • “Creating a Logon Screen Template Manually” on page 103 • “Creating a Change Password Screen Templates Automatically” on page 112 • “Creating a Change Password Screen Template Manually” on page 116. Finding Templates You can search for templates in specific containers. To find templates in the OTS Administration Tool: 1 Select Find Template on the Tools menu. 2 The name, caption and URL fields are available for a pattern-matching search. Select the containers to search in from the list and click Find. 3 The search results display in the dialog. 4 You can save the results of the search by clicking Save. Specify a location and file name to save the results. The results are saved as an HTML table that includes the template name, file name and container. DigitalPersona Pro for Active Directory Administrator Guide 122 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Finding Fields in Templates You can search for templates that contain certain fields defined in the Field Catalog of a container. You can select fields from a Field Catalog. To search for templates that contain certain fields: 1 Select the container that uses the Field Catalog you want to use. 2 Select Field Usage from the Tools menu. 3 Select the fields from the Field Catalog and click Find. The search results display in the dialog. 4 You can save the results of the search by clicking Save. Specify a location and file name to save the results. The results are saved as an HTML table that includes the caption, template name, created date, modified date and file name. Finding Redundant Templates You can search for redundant templates, which are multiple templates created for a single logon or change password screen. To search for redundant templates: 1 Click Check redundancy on the toolbar. 2 In the displayed containers list, select the containers to search in and click Check. The search results display in the dialog. 3 You can save the results of the search by clicking Save. Specify a location and file name to save the results. The results are saved as an HTML table that includes the container, template name, caption, screen type, created date, modified date and file name. DigitalPersona Pro for Active Directory Administrator Guide 123 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Editing Templates Any logon or change password screen template can be edited in the OTS Administration Tool. To edit a template: 1 Select the container that includes the template. 2 Select a template to edit. 3 Right-click the template to display its context menu, then click Edit. OTS Administration Tool launches the Logon Screen Wizard. 4 Edit the template as described in “Creating a Logon Screen Template Manually” on page 103 or “Creating Change Password Screen Templates” on page 111. 5 Click Next to continue with the wizard. Click Finish to exit the wizard. Deleting Templates Logon screen setups cannot be deleted without deleting the entire template, including any change password screen setup. To delete a template: 1 In the OTS Administration Tool, select the container that includes the template. 2 Select the template to be deleted. 3 Right-click the template to display its context menu, then click Delete. 4 To delete the entire template, specify All Screens. To delete only the Change Password Screen, specify Change Password Screen. DigitalPersona Pro for Active Directory Administrator Guide 124 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Deploying Templates OTS templates are automatically deployed to all users of DigitalPersona Pro Workstation users. However, newly created templates will not be available to a user until they either log out and log in again, or until a local template is created or edited using either the One Touch Internet or One Touch SignOn tools. Automatic deployment requires that the path to the container(s) where the templates are stored has been entered in the GPO governing the specified workstation, and that the designated folder is accessible to the workstation. See “Setting up OTS” on page 93 for specific instructions. Deploying OTS Templates on a Local Computer Administrators may want to deploy OTS templates on a local computer: • To test OTS templates on a Pro Workstation before distributing them to other computers on a network or • When a specific computer does not have access to the container the template is stored in. Note In order to deploy OTS templates on a local computer, you must first add the Workstation Administrative Template to the computer. The default DigitalPersona Pro Workstation installation copies the Workstation Administrative Template to the computer, but does not install it. This template can be added to the Local Policy Object on a workstation to enable GPO settings on the local computer, including the OTS settings. For instructions on adding the Administrative Template, see “Install Workstation Template Locally” on page 41. To set the container path for OTS templates The following procedure requires that the Workstation Administrative Template has already been added to the Local Policy object. 1 Create a folder on the local hard drive to use as a container for the OTS templates. 2 Copy the OTS templates into the folder that you just created. DigitalPersona Pro for Active Directory Administrator Guide 125 Chapter 9 - Administration Tools One Touch SignOn Administration Tool 3 In MMC, navigate to the User Configuration/Administrative Templates/ DigitalPersonaPro/DigitalPersona Pro Workstation/OTS node. 4 Double-click the One Touch SignOn configuration setting to open its Properties dialog. 5 On the Setting tab, select Enable. 6 In the Path to the container of templates box, enter the name of the local folder that you created in step 1. 7 Click OK to close the dialog box. DigitalPersona Pro for Active Directory Administrator Guide 126 Chapter 9 - Administration Tools One Touch SignOn Administration Tool One Touch SignOn Settings Two-Factor Authentication and Other Policies Various authentication policies, specifically, fingerprint and password, fingerprint or password, and fingerprint only, can be applied to the logon process with the One Touch SignOn Logon Screen Setup Wizard. Following is a list of each authentication policy, with instructions for implementing them when setting up a logon screen with the One Touch SignOn Logon Screen Setup Wizard: • Fingerprint and password. Choose Ask Always as the value of the password field on the Logon Fields page and enable the Start Authentication Immediately and Lock Out logon fields options on the Logon Screen Templates Properties page. When a user accesses the logon screen, they are immediately presented with a fingerprint authentication screen and are unable to bypass it because the logon fields are locked out. Once they submit a registered fingerprint, they are prompted by One Touch SignOn to type their password. • Fingerprint only. Enable the Start Authentication Immediately and Lock Out logon fields options on the Logon Screen Templates Properties page. When a user accesses the logon screen, they are required to touch the reader with a registered finger and are unable to bypass fingerprint authentication until they do. Once they submit a registered fingerprint, they are logged on, assuming that the password value has already been specified in the template or by the user the first time they logged on via use of the Ask-Reuse option on the Logon Fields page. Password only is the default authentication policy for all password-protected Web sites and applications that do not use One Touch SignOn. A fingerprint or password policy applies to OTS-enabled logon screens that allow a user to either type their password manually or touch the reader to automatically provide it. GPO Settings Settings in the One Touch SignOn GPO can impact the way users can use templates for a password-protected Web site or program. Each GPO setting and a description is provided below. By default, all options are enabled. DigitalPersona Pro for Active Directory Administrator Guide 127 Chapter 9 - Administration Tools One Touch SignOn Administration Tool One Touch SignOn GPOs can be configured using the Group Policy Editor. The policy settings are found in the following path: User Configuration/Administrative Templates/ DigitalPersona Pro Note If you are upgrading an existing installation of DigitalPersona Pro to include support for One Touch SignOn, you must add the DigitalPersona Pro ADM file again, as described in “Install the Administrative Templates” on page 36, to access One Touch SignOn settings. With the DigitalPersona Pro folder selected, double-click One Touch SignOn Configuration to access these GPO settings: • Show clear text passwords. Enable this option to show password field values to the end user when they are prompted to provide a password. • Allow users to edit account data. When enabled, this option permits end users to change the values of logon screen fields by clicking the reader icon located in the title bar of the logon screen. • Allow users to add account data. This option allows end users to add account data fields for Web sites and applications from their computers. • Allow users to delete account data. Allows end users to remove account data from a template. • Path to the container of templates. Specify the path to the container in the Container Path field to provide access to the templates it contains for DigitalPersona Pro Workstation users. The container path is determined when creating a new container, as described in “Create an OTS Container” on page 95. You can add multiple paths by separating them with the pipe (|) character. DigitalPersona Pro for Active Directory Administrator Guide 128 Chapter 9 - Administration Tools One Touch SignOn Administration Tool Logging On with One Touch SignOn After templates have been created and deployed, end users can launch a logon screen and touch the fingerprint reader with a registered finger to log on. If a Quick Link was defined in the template, users can select the Quick Link from the One Touch Menu to launch the Web site logon screen. Quick Links only display in the One Touch Menu after the user has visited them and used their fingerprint to logon. Logon screens that have a template created for them display a DigitalPersona icon in the title bar and a balloon informing the user to log on with a fingerprint. A balloon indicates that the Web site or program is set up for fingerprint logon Depending on the template attributes, the logon process may vary. For example, the user can be automatically logged on by touching the reader, i.e. the fields can be automatically populated and submitted. In other cases, the user is prompted to choose a set of account data or provide logon field values. If there are multiple accounts for the same logon screen, the user is prompted to select an account in the Select Account Data dialog box. The user must click the name of the account to use and click OK to log on. When the user is prompted to type values for logon fields, the Enter Account Data dialog box displays. This dialog box displays when the user has required fields where the values are not yet specified. In the dialog box, the user can provide the appropriate values for the fields and click OK to log on. Providing Logon Field Values If the template contains logon field values that are provided by the end user, the Logon Field Values dialog box opens, listing each field needing a value and allowing the user to enter them before logging on. DigitalPersona Pro for Active Directory Administrator Guide 129 Chapter 9 - Administration Tools One Touch SignOn Administration Tool The appearance of this dialog box is dependent on the Value attribute, such as Ask- Reuse, Ask-Confirm or Ask Always, for fields in a template. If the Show Password Values in Fields option in the GPO is enabled or not configured, the user can click the “Show passwords during editing” button to display the password as they edit it. Otherwise, the characters in the password are replaced with a bullet. Choosing an Account If a logon screen is set up for multiple accounts, the Select Account Data dialog box is displayed, prompting the user to select the set of account data they want to use. When the user selects the set of account data, they can click OK to log on. Providing Multiple Credentials Two-factor authentication, as well as other authentication policies, can be applied to logon screens, which may require the user to first provide a registered fingerprint and then a password, for example. Two-factor authentication and implementing authentication policies with One Touch SignOn is described in “Two-Factor Authentication and Other Policies” on page 127. Changing Passwords with One Touch SignOn Change password screens that have a template created for them display a DigitalPersona icon in the title bar and a balloon informing the user to provide a fingerprint. The user is asked to provide the old password, a new password and to confirm the new password. Depending on the template attributes, the change password process may vary. For example, the user can be allowed to choose a new password with or without constraints on the password complexity. In other cases, the new password is generated automatically by the system. In this case, the user must log on with a fingerprint. DigitalPersona Pro for Active Directory Administrator Guide 130 Chapter 9 - Administration Tools User Query Tool User Query Tool The DigitalPersona Pro User Query Tool is used to query the DigitalPersona Pro for Active Directory user database for information about DigitalPersona Pro users. It can provide information such as: • • • • Total users Total registered users Users registered between certain dates Number of fingerprints and more The User Query Tool can be run as an Interactive Query, from the command line, or from within a script. It can be installed through the Custom option during installation of the Administration Tools. Whether a query is run as an interactive query, from the command line, or from within a script, the results of the query will contain the following information: • • • • • • • • Total users Total registered users Found users Registered between [Begin Date] and [End Date] Number of fingerprints Application data Containers searched [configurable] Recursive [Yes|No] For each user that matches the query, the following information is displayed: • • • • • • • User Full name (if available) User NT name User UPN name Number of fingerprints registered Date/Time when user record was created Date/Time user record was last updated Total number of secrets in user record (If a specific secret was queried, reports Yes or No.) Query results are shown in the Results window, and can be copied to the clipboard from there. They may also be saved to a tab-delimited file. DigitalPersona Pro for Active Directory Administrator Guide 131 Chapter 9 - Administration Tools User Query Tool Running an Interactive Query To run an interactive query: 1 On the Start menu, point to All Programs, point to DigitalPersona Pro and click User Query Tool. 2 In the console, click on the node that you want to query. 3 Select the parameters that you want to use for the query. 4 In order to capture the full detailed results of the query, you must enter a path and file name to save the results of the query to. The results of the query will be saved as a tab-delimited file, which can then be imported into Microsoft Excel or other spreadsheet programs. 5 Click the Run button. When the query finishes, a brief summary of the results are displayed in the lower portion of the window. The summary can be copied from the panel to the Windows clipboard by selecting the summary information, and pressing CTRLA, then CTRL-C. Note To add your own Secrets to the Query, click the Add button and enter the name of the Secret. Running from the Command Line To run the User Query Tool from the command line: 1 On the Start menu, click Run to open the Run dialog. 2 Type your user query. 3 Click OK to run the query. Example: RunDll32.exe [Full Path]DPUserQuery.dll, CmdQuery /o "CN=Users;DC=mycompany;DC=com" /d1 "01/23/2006" /d2 "12/ 31/2006" /f1 2 /f2 3 /s /s LogonSystemInfo /r /f "C:\dpusers.log" DigitalPersona Pro for Active Directory Administrator Guide 132 Chapter 9 - Administration Tools User Query Tool This query will find all users in the mycompany.com domain whose fingerprints were either created or modified between January 23rd, 2006 and December 31st, 2006; and who have registered at least 2 but no more than 3 fingerprints. Additionally it will display the number of secrets each of those users have, and whether or not they have the "LogonSystemInfo" secret. Finally, it will write the results to the file "C:\dpusers.log." All parameters are optional except for /o. The available parameters for the user query are: Switch Description Example /o Required. CN=[common name];DC=[domain component] /o "CN=Users;DC=mycompany;DC=com " /d1 Earliest creation or modification date to include in the query. Format: mm/ dd/yyy. /d1 "01/23/2006" /d2 Latest creation or modification date to include in the query. Format: mm/dd/ yyy. /d2 "12/31/2006" /f1 Minimum number of fingerprints. Value = 1-10 /f1 1 /f2 Maximum number of fingerprints. Value = 1-10 /f2 2 /s Secrets - Display number of Secrets for each user. /s /s LogonSystemInfo /s LogonSystemInfo /s "OTS Protected Storage" If followed by the name of a Secret, reports Yes or No indicating whether the Secret exists for the specified user. /r If present, the query will be recursive, i.e. will query any nested containers. /r DigitalPersona Pro for Active Directory Administrator Guide 133 Chapter 9 - Administration Tools User Query Tool Switch Description Example /f Enter the path and file name where you would like to store the results of the query. If omitted, results are sent to stdout. /f "C:\dpusers.log" @ Specifies the name of a .cmd file where parameters for the query are stored. If used: @"c:\scripts\myquery.cmd" /? or /h • include the full path and filename. • specify the parameters exactly the same as you would on the command line, with no extra characters or lines. • do not include any other parameters on the command line Displays command line help for the User Query Tool when used as the only parameter. Help will also be displayed if the tool is called with no parameters. RunDll32.exe DPSrvQuery.dll, CmdQuery /? RunDll32.exe DPSrvQuery.dll, CmdQuery /h RunDll32.exe DPSrvQuery.dll, CmdQuery Note Omitting the /d1, /d2, /f1 and /f2 parameters will report all users with registered fingerprints. Setting both /f1 and /f2 to 0 will return all users who have no registered fingerprints. Script Use The DigitalPersona Pro User Query Tool may be run from within a script. See the previous pages for a description of the syntax to use. Example RunDll32.exe [Full Path]DPUserQuery.dll, CmdQuery DigitalPersona Pro for Active Directory Administrator Guide 134 Chapter 9 - Administration Tools User Query Tool /o "CN=Users;DC=com;DC=mycompany" /d1 "06/09/2006" /d2 "06/ 09/2006" /f1 2 /f2 3 /s LogonSystemInfo /s "OTS Protected Storage" /r /f "C:\dpusers.log To specify the query parameters in a text file • Include the full path and filename. • Specify parameters the same as on the command line, with no extra characters or lines. • Do not include any other parameters on the command line. Example RunDll32.exe [Full Path]DPSrvQuery.dll, CmdQuery @[path/filename].cmd DigitalPersona Pro for Active Directory Administrator Guide 135 Chapter 9 - Administration Tools Cleanup Wizard Cleanup Wizard Although the Add/Remove Programs Control Panel uninstalls DigitalPersona Pro Server software, the user data—such as fingerprint credentials and secure application data—and global domain data remain in Active Directory. DigitalPersona provides the DigitalPersona Pro Cleanup Wizard to remove this data. However, if you are planning to reinstall DigitalPersona Pro Server, you may want to retain the user data. Note This wizard provides full cleanup of all DigitalPersona Pro data. For removal of individual user data, see “Deleting User Credentials using the ADSI Edit Tool” on page 76. To run the DigitalPersona Pro Cleanup Wizard 1 Double-click DPCleanup.exe to launch the DigitalPersona Pro Cleanup Wizard, which is located on the Server installation CD in the AD Clean Up folder in the Administration Tools folder. 2 When the installer runs, you are prompted to choose the type of clean up you want to perform: • Delete DigitalPersona Pro user data. This option removes all DigitalPersona Pro data associated with users on the domain, such as fingerprint credentials and secure application data. If you choose to delete DigitalPersona Pro user data, all users in the domain must register their fingerprints again. • Full clean up. This option removes both DigitalPersona Pro data associated with users on the domain and global data. If you choose full clean up, you must reinstall all DigitalPersona Pro Servers on the domain and run the Active Directory Domain Configuration Wizard again. 3 When prompted to proceed with the removal of DigitalPersona Pro data, click Yes. 4 Choose a location and name for the log file generated during the data removal process. DigitalPersona Pro for Active Directory Administrator Guide 136 Chapter 9 - Administration Tools Cleanup Wizard The wizard will then remove the data from Active Directory; however, you must manually remove any DigitalPersona Pro Group Policy Objects. Warning Data changes take time to propagate in Active Directory. Do not configure a domain for DigitalPersona Pro Server or reinstall Server software until all changes made by the removal of domain global data are replicated throughout the domain. Running the DigitalPersona Pro Clean Up Wizard will render all Pro Servers on the domain inoperable. To restore the Pro Server functionality after performing a full cleanup, run the Active Directory Domain Configuration Wizard again, as described in “Configure each domain” on page 34, and then reinstall Pro Server. DigitalPersona Pro for Active Directory Administrator Guide 137 10 DigitalPersona Pro Workstation DigitalPersona Pro Workstation provides several features that incorporate biometric authentication for secured Sign on to Windows, applications and Web sites, as well as locking/unlocking the computer. This chapter describes the features of DigitalPersona Pro Workstation, and the procedures for performing common tasks on the Workstation, through the following topics: • “Features Overview” on page 139 • “One Touch Menu” on page 141 • “Reader Icon and Menu” on page 143 • “Fingerprint Reader Visual Cues” on page 145 • “Fingerprint Registration” on page 147 • “One Touch Logon” on page 151 • “One Touch Features” on page 158 • “One Touch Internet” on page 159 • “DigitalPersona Pro Workstation Properties” on page 165 • “Deleting Registered Fingerprints” on page 167 • “Changing Your Windows Password” on page 168 • “Fingerprint Reader Usage and Maintenance” on page 169 DigitalPersona Pro for Active Directory Administrator Guide 138 Chapter 10 - DigitalPersona Pro Workstation Features Overview Features Overview DigitalPersona Pro Workstation includes the following features. The availability of particular features, and the behavior of some features can be configured by the administrator. This topic provides a brief description of each feature, in the same order as they are introduced in the rest of the chapter. One Touch Menu The One Touch Menu provides convenient one touch access to many of the features of the DigitalPersona Pro Workstation. The administrator can control which features are listed on the menu through modifying the registry keys for the One Touch Menu, exporting the new settings in a .reg file and importing those settings on the target machines (see “One Touch Menu Content” on page 196). Reader Icon and Menu The Reader Icon, displayed in the taskbar notification area, indicates whether or not a fingerprint reader is connected, and provides single-click access to many of the features of DigitalPersona Pro Workstation. Fingerprint Reader Visual Cues During the processes of Fingerprint Registration and Authentication (explained below), an attached or embedded fingerprint reader is used to scan the user’s fingerprints. Visual cues let the user know the status of the reader, the result of fingerprint scans, and the success or failure of authentication. Fingerprint Registration In order to access the main features of DigitalPersona Pro Workstation, the end user must first register their fingerprints. Templates of their registered fingerprints are used in the authentication process that provides the convenience and security of One Touch Logon, One Touch Internet and One Touch Lock/ Unlock. DigitalPersona Pro for Active Directory Administrator Guide 139 Chapter 10 - DigitalPersona Pro Workstation Features Overview One Touch Logon One Touch Logon provides the ability to log on to a Windows account by simply touching a fingerprint reader. One Touch Unlock One Touch Unlock provides the ability to lock or unlock your computer by touching a fingerprint reader. One Touch Internet One Touch Internet allows the end user to create Fingerprint Logons that can be used to log on to Web sites by touching a fingerprint reader. DigitalPersona Pro Workstation Properties Certain behaviors of DigitalPersona Pro Workstation can be configured by the end user through the Workstation Properties dialog. Changing Your Windows password This topic provides instructions for changing your Windows password. The procedure for changing your Windows password is slightly different after DigitalPersona Pro is installed. Managing Registered Fingerprints This topic provides instructions for editing and deleting your registered fingerprints. Fingerprint Reader Usage and Maintenance This topic provides instructions on the use and care of the fingerprint reader. DigitalPersona Pro for Active Directory Administrator Guide 140 Chapter 10 - DigitalPersona Pro Workstation One Touch Menu One Touch Menu The One Touch Menu provides fast and convenient access to the One Touch applications, settings and help. To enable and configure the One Touch Menu, refer to “Quick Actions” on page 165. To display the One Touch Menu, place a registered finger on the reader. Create fingerprint logons for Web sites and programs Quick access to Web sites that are fingerprint-enabled Launch Online Help for Pro Workstation Configure Pro Workstation properties The One Touch Menu provides the following commands: Create Fingerprint Logon The Create Fingerprint Logon menu item launches the Fingerprint Logon Wizard, which guides the user through the process of setting up their personal Web site logon screens, as described in “One Touch Internet” on page 159. This item appears on the One Touch Menu if One Touch Internet is installed. Quick Links Point to Quick Links to display the One Touch SignOn and One Touch Internet Quick Links for Web sites. Click a Quick Link to launch the associated password-protected Web site. The appropriate account data will also be submitted. For more information on One Touch SignOn and creating templates for programs and Web sites, refer to “One Touch SignOn Administration Tool” on page 92. DigitalPersona Pro for Active Directory Administrator Guide 141 Chapter 10 - DigitalPersona Pro Workstation One Touch Menu Help Clicking Help launches the Online Help file for DigitalPersona Pro Workstation for Active Directory. It contains step-by-step instructions for using various product features, including use of the One Touch applications. Properties Click Properties to configure DigitalPersona Pro on the Workstation, as described in “DigitalPersona Pro Workstation Properties” on page 165. DigitalPersona Pro for Active Directory Administrator Guide 142 Chapter 10 - DigitalPersona Pro Workstation Reader Icon and Menu Reader Icon and Menu When DigitalPersona Pro Workstation is installed on a workstation, a reader icon is placed in the taskbar notification area. It displays the connectivity status of the reader and provides convenient access to various functions. • When the reader is connected and the driver is installed, the reader icon appears. • If the reader is not connected, a red X is displayed over the reader icon. Indicates the reader is connected and the driver is installed Indicates the reader is disconnected or the driver is not installed The reader icon also provides a shortcut menu to the features described below: Lock Computer Lock Computer immediately locks your computer so that others cannot use it. The procedure for unlocking the computer will depend on the logon policy applied to the computer. You can also double-click the reader icon to lock your computer. Properties Click Properties to configure DigitalPersona Pro on your computer, as described in “DigitalPersona Pro Workstation Properties” on page 165. DigitalPersona Pro for Active Directory Administrator Guide 143 Chapter 10 - DigitalPersona Pro Workstation Reader Icon and Menu Help Clicking Help launches the Online Help for DigitalPersona Pro Workstation. About Click About to get the version number for DigitalPersona Pro Workstation. Hide Icon To hide the reader icon, click the Hide Icon. To display the icon again, use the DigitalPersona Pro Properties dialog box, as described in “Show Fingerprint Reader Icon on Taskbar” on page 166. DigitalPersona Pro for Active Directory Administrator Guide 144 Chapter 10 - DigitalPersona Pro Workstation Fingerprint Reader Visual Cues Fingerprint Reader Visual Cues DigitalPersona Pro Workstation provides several visual cues related to the process of scanning your fingerprints. Fingerprint Prompt Feedback Pro Workstation displays a stylized fingerprint to prompt the user to place their finger on the fingerprint reader. If the reader is connected, but not yet available for use, an hourglass is shown on top of the fingerprint. When the hourglass disappears, you may place a registered finger on the reader. Fingerprint Scan Acquisition Feedback When your fingerprint has been scanned, the fingerprint image has a darker background. You can also specify that a sound plays, and/or disable display of the feedback icons. See “Enable Sound Feedback” on page 166 and “Enable Visual Feedback” on page 166. Fingerprint Recognition Feedback Pro Workstation uses these images to indicate whether the scanned fingerprint is recognized as a registered fingerprint. If the fingerprint scan is recognized, it displays a checkmark over the fingerprint image. If the fingerprint scan is not recognized, it displays a question mark over the fingerprint image. If the account is locked out or fingerprint authentication is not allowed, a circle with a diagonal line through it is placed over the fingerprint image. DigitalPersona Pro for Active Directory Administrator Guide 145 Chapter 10 - DigitalPersona Pro Workstation Fingerprint Reader Visual Cues Reader Not Found Feedback An image that consists of a reader with a red X over it displays on the logon screen, desktop and notification area on the taskbar if a reader is not connected or installed. Icon in logon screen Icon in notification area The fingerprint reader may not be available due to the following reasons: • The fingerprint reader is not connected. • The fingerprint reader driver is either not installed or requires updating. Swipe Readers The user experience is the same with either the DigitalPersona U.are.U Fingerprint Reader or supported swipe readers embedded in many popular notebooks. The user may register their fingerprints with either the DigitalPersona U.are.U Fingerprint Reader or the embedded swipe reader. Note You may only use one fingerprint reader during the fingerprint registration process. If you use the DigitalPersona Fingerprint Reader, then switch to a swipe reader, or vise versa, the registration process will fail. DigitalPersona Pro for Active Directory Administrator Guide 146 Chapter 10 - DigitalPersona Pro Workstation Fingerprint Registration Fingerprint Registration The Fingerprint Registration Wizard guides the end user through the process of registering their fingerprints. • A user must have a Windows user account and be logged on to that account to register their fingerprints. • If the user has not registered fingerprints yet, and One Touch Logon is installed, the Fingerprint Registration Wizard launches automatically after their first subsequent logon. • Fingerprints should be registered the first time that the Fingerprint Registration Wizard displays, since logon settings may require the user to provide a fingerprint the next time they log on. In order to successfully register a fingerprint, the fingerprint must be scanned four times by the fingerprint reader. “Fingerprint Reader Usage and Maintenance” on page 169 contains guidelines on how to correctly place the finger on the fingerprint reader. Note When using Attended Fingerprint Registration (see page 90), the Fingerprint Registration Wizard is disabled. To register fingerprints using the Fingerprint Registration Wizard 1 If the Fingerprint Registration Wizard does not start automatically, launch the Fingerprint Registration Wizard by doing one of the following: • Press Ctrl-Alt-Delete and click Manage Fingerprints. Select Fingerprint Registration from the drop-down menu and click OK. • If One Touch Logon is not installed: on the Start menu, point to All Programs, point to DigitalPersona Pro and then click Fingerprint Registration Wizard. 2 Click Next. If the Fingerprint Registration Wizard cannot locate a DigitalPersona Pro Server, your registered fingerprints will be saved on this computer instead of in Active Directory. You are prompted to confirm that you want to save your fingerprints locally only. This prevents you from using your registered fingerprints from another computer. Click Yes to confirm, or DigitalPersona Pro for Active Directory Administrator Guide 147 Chapter 10 - DigitalPersona Pro Workstation Fingerprint Registration click No, troubleshoot to determine why a DigitalPersona Pro Server was not found, and rerun the wizard when the problem is resolved. 3 When prompted, verify your identity, either by typing your Windows password if you do not have any registered fingerprints yet, or by touching the reader with any registered finger. 4 An outline of two hands is displayed. Fingers that are already registered are highlighted in green. Click the finger you want to register on the outline. Note Clicking a green highlighted finger deletes the associated registered fingerprint. The title bar indicates local or server storage of fingerprint credentials. Fingers highlighted in green are already registered. 5 When you have selected a finger to register, you are prompted to place that finger on the reader four times. The Fingerprint Registration Wizard provides feedback indicating the quality of each fingerprint scan. If the fingerprint scan is not of an acceptable quality, you are prompted to touch the reader again. DigitalPersona Pro for Active Directory Administrator Guide 148 Chapter 10 - DigitalPersona Pro Workstation Fingerprint Registration When you have provided four good fingerprint scans, the fingerprint is successfully registered and is highlighted in green on the outline. Fingerprint scan was successful. Fingerprint scan was not successful. 6 Click Next or select another finger to register by clicking a finger that is not highlighted on the outline. The number of fingers you are allowed to register is determined by the value of the Maximum Number of Fingers setting, as described on page 66. If the settings allow, it is recommended that you register two fingers, preferably the index finger of both hands. Registering two or more fingers ensures that in the event you cannot use one registered finger, you can use the other. 7 If you only registered one fingerprint, you may be prompted to register another. Click Yes to register another fingerprint or click No to close the prompt. DigitalPersona Pro for Active Directory Administrator Guide 149 Chapter 10 - DigitalPersona Pro Workstation Fingerprint Registration 8 Click Finish to exit the wizard and save your changes. Your registered fingerprint can now be used to log on to your Windows account as well as programs and Web sites that have been set up for fingerprint logon. DigitalPersona Pro for Active Directory Administrator Guide 150 Chapter 10 - DigitalPersona Pro Workstation One Touch Logon One Touch Logon One Touch Logon provides the ability for the user to log on to their Windows account by simply touching a supported fingerprint reader. After DigitalPersona Pro Workstation has been installed on a computer: • If the One Touch Logon feature has been enabled, the standard Windows logon dialog box is replaced with the One Touch Logon dialog box. • If the One Touch Logon feature has not been enabled, the user’s logon procedure will not change. However, they will still need to register their fingerprints in order to use other DigitalPersona Pro features. See “Fingerprint Registration” on page 147. Before a user can use One Touch Logon, they must first log on as usual and register their fingerprints. Logging on to Windows One Touch Logon supports logging on to Windows user accounts by using any registered fingerprint, a fingerprint and a PIN (Personal Identification Number), a fingerprint and the Windows password, or a smart card. One Touch Logon prompts users for their credentials according to the logon policy, cached credentials, and identification list settings implemented by the administrator. DigitalPersona Pro for Active Directory Administrator Guide 151 Chapter 10 - DigitalPersona Pro Workstation One Touch Logon Logon Policy One Touch Logon first uses the logon policy applied to the computer through the Workstation Administrative Template (as described in “Multi-credential Logon to Windows” on page 69) to determine which credentials are needed to log on. • If a logon policy requires a registered fingerprint, One Touch Logon will prompt the user to place a registered finger on the reader. The user can place a registered finger on the reader or press Ctrl-Alt-Delete. Touch the reader with a registered finger or press Ctrl-Alt-Delete to use a password • If required, they are also prompted for their Windows logon password. Type your standard logon credentials, if required This dialog box is similar to the standard Windows logon dialog box, on which a user types their user name, password and domain to authenticate. Depending on the Windows local security policy applied to the computer, this may be the only screen a user sees when logging on. If cached credentials and identification list settings permit, the user name and domain may be automatically provided, requiring the user to provide only a password. DigitalPersona Pro for Active Directory Administrator Guide 152 Chapter 10 - DigitalPersona Pro Workstation One Touch Logon • When a Password is not allowed for logon setting is applied to the computer, then the user is only prompted for a registered fingerprint. • A password only policy prompts the user for their standard logon credentials. • If either a fingerprint or password is required, the user is prompted for a registered fingerprint. They can press Ctrl-Alt-Delete and enter their password, however, if the user provides a registered fingerprint, they are not prompted for their password and are logged on. Cached Credentials and the Identification List On the Welcome screen, if cached credentials and the identification list are enabled, One Touch Logon identifies the user through the identification list. • If the credentials are cached and the user is on the identification list, they are immediately logged on if the policy requires a fingerprint only or either a fingerprint or password. If required, they are also prompted for a password before logging on; the user name and domain are automatically provided for them. • If the credentials are cached, but the user is not on the identification list, they are prompted to press Ctrl-Alt-Delete and provide their user name and domain before they can log on, regardless of the logon policy. • If the user is still not identified, they may attempt to use their registered fingerprint two more times before they are advised to log on by typing their account information manually. The Identification List Each Workstation has an identification list which contains an administratorspecified number of user accounts. It is used in conjunction with cached credentials to identify a user by their fingerprint and, as an added convenience, frees them from typing their user name and domain at Windows logon. Users are added to the identification list in the order they log on. The most recent user to log on is added to the top of the list. If the list has exceeded its capacity, the least recent user to log on is removed from the list when another user logs on. If a user is already on the list and logs on again, they are moved from their original position on the list and placed on top. DigitalPersona Pro for Active Directory Administrator Guide 153 Chapter 10 - DigitalPersona Pro Workstation One Touch Logon Once removed, a user cannot be automatically identified, and must type their user name and domain at Windows logon. If DigitalPersona Pro is deployed in a networked environment with Pro Server support, it performs identification locally out of the set of users in the identification list and then, for added security, confirms the user identity using the DigitalPersona Pro Server. The number of users stored in the identification list is determined by the value of the “Maximum Size of Identification List” GPO setting, as described on page 68. Cached Credentials DigitalPersona Pro user data can be cached on any computer where a user logs on. The cached user data is used for local authentication when a DigitalPersona Pro Server is unavailable. Refer to “Cache Domain User Data on Local Computer” on page 67. For example, if a user wants to log on to a domain and the computer is either disconnected from the network or the network is down, then the authentication can be performed locally using the cached credentials. All DigitalPersona Pro cached credentials are encrypted for security and privacy with the local key of the DigitalPersona Pro Workstation. DigitalPersona Pro for Active Directory Administrator Guide 154 Chapter 10 - DigitalPersona Pro Workstation One Touch Logon Using Fingerprint PINs Administrative Template settings may be used to provide an additional level of security by requiring that users type a short sequence of characters, known as a fingerprint PIN, each time they use a fingerprint to log on, unlock the computer, or change their Windows password. Users must register a fingerprint before they can register a fingerprint PIN. If logon settings require a fingerprint PIN, they will be prompted to register a fingerprint PIN the first time they log on using a registered fingerprint. Fingerprint PINs are only used with fingerprints to log on, unlock the computer, or change the Windows password. They are not used for fingerprint logons to Web sites and programs or to unlock smart cards. Registering Fingerprint PINs When you create a fingerprint PIN, you can choose any sequence of four to eight numbers or letters. Make sure that you remember this code, or you may not be able to log on. The Register Fingerprint PIN dialog box displays automatically after you log on to Windows using a fingerprint if your logon settings require you to provide a fingerprint PIN in addition to a fingerprint. You must register a fingerprint PIN when the Register Fingerprint PIN dialog box displays. If you click Cancel, you will be prevented from logging in with a fingerprint. To register a fingerprint PIN 1 In the New fingerprint PIN text box, type from 4 to 8 characters and then type it again in the Confirm fingerprint PIN text box. 2 Click OK to save the fingerprint PIN. 3 After you register your fingerprint PIN, you can change your fingerprint PIN at any time. DigitalPersona Pro for Active Directory Administrator Guide 155 Chapter 10 - DigitalPersona Pro Workstation One Touch Logon Using Fingerprint PINs After you register a fingerprint PIN, you will be prompted to type the fingerprint PIN after each time you use a fingerprint to log on, unlock the computer, or change the Windows password. The Verify Fingerprint PIN dialog box displays each time the fingerprint PIN is required. To use a fingerprint PIN: 1 When the Verify Fingerprint PIN dialog box displays, type your fingerprint PIN and click OK. The fingerprint PIN is not required when you use fingerprint logons to Web sites or programs, or when you unlock a smart card with a fingerprint. Changing Fingerprint PINs You can change your fingerprint PIN at any time during your Windows session. You must type the current PIN and then type a new code of four to eight characters. To change a fingerprint PIN 1 Press Ctrl-Alt-Delete to display the Windows Security dialog box. 2 Click the Manage Fingerprints button and then select Change Fingerprint PIN from the drop-down box. 3 On the Change Fingerprint PIN dialog box, type your current fingerprint PIN in the Old Fingerprint PIN text box. 4 Type a new fingerprint PIN in the New Fingerprint PIN text box and then type it again in the Confirm New Fingerprint PIN text box. 5 Touch the reader with a registered fingerprint for verification. A green check mark displays on the reader icon in the dialog box when the fingerprint is successfully verified. 6 Click OK to change your current fingerprint PIN to the new one you specified. DigitalPersona Pro for Active Directory Administrator Guide 156 Chapter 10 - DigitalPersona Pro Workstation One Touch Logon Using Smart Cards for Logon If the user has a smart card reader connected to their computer, the Welcome screen includes instructions for using the smart card. If the user is required to log on with a smart card, they must insert the smart card into the smart card reader first, before providing any other credentials, such as a fingerprint. Settings cannot require the user to provide both a smart card and a password for logon. Smart card users are required to type a user PIN (Personal Identification Number) to access the smart card. This PIN is provided with the smart card package, and is not the same as the Fingerprint PIN discussed in the previous topic. To use a smart card to log on 1 Insert the smart card into the smart card reader first, even if you must provide a fingerprint as one of your credentials. The PIN dialog box displays, requesting the PIN to access the smart card. 2 Type the user PIN for the smart card and click OK. If the logon settings allow it, you can touch the fingerprint reader with a registered finger instead of typing the PIN for the smart card. DigitalPersona Pro for Active Directory Administrator Guide 157 Chapter 10 - DigitalPersona Pro Workstation One Touch Features One Touch Features In addition to One Touch Logon and One Touch SignOn, DigitalPersona Pro Workstation includes One Touch Unlock and One Touch Internet. This chapter provides instructions for using them. One Touch Unlock To lock your computer, double-click the fingerprint reader icon or click Lock Computer on the fingerprint reader icon context menu. The reader icon is located in the notification area on the taskbar. When your computer becomes locked, One Touch Unlock replaces the standard Windows Computer Locked dialog box. One Touch Unlock guides you through providing the required credentials to unlock your computer. The required credentials depend on the logon settings implemented by your administrator. You can also press Ctrl-Alt-Delete to type your account information and provide the required credentials. Note This feature is only available if One Touch Logon is installed. DigitalPersona Pro for Active Directory Administrator Guide 158 Chapter 10 - DigitalPersona Pro Workstation One Touch Internet One Touch Internet One Touch Internet (OTI) provides end users with the ability to create fingerprint logons to password-protected programs and Web sites for their personal use. In creating a fingerprint logon, you provide your logon data to OTI once, and then on subsequent logons you just launch the Web site and touch the reader with a registered finger. OTI automatically enters your user name and password in the logon screen text boxes. It can also be configured to submit your credentials for you by clicking the Submit button, or another equivalent button. Fingerprint logons can also be created with the One Touch SignOn Administration Tool and deployed to DigitalPersona Pro Workstations through Active Directory or other means. See “One Touch SignOn Administration Tool” on page 92 for details on the One Touch SignOn Administration Tool. The difference between One Touch Internet OTI and One Touch SignOn (OTS) is: • OTI is an end-user feature that can be used to create their own fingerprint logons. • OTS is an administrator tool for creating and deploying templates that provide fingerprint logons to end users for one touch access to program and Web sites. It also provides more advanced options for manually creating fingerprint logons to non-standard application logon screens, Web sites and Password Change screens. If fingerprint logons created by both OTI and OTS exist on the same computer, for the same logon screen, the OTS fingerprint logon will be used. Internet Explorer and MSN Explorer users can access fingerprint-enabled Web accounts from the One Touch Menu. Just touch the reader to display the menu, point to Quick Links and then click the fingerprint logon for the Web site you want to access. The browser that was used in setting up the fingerprint logon will be launched automatically and your logon data will be submitted for you. DigitalPersona Pro for Active Directory Administrator Guide 159 Chapter 10 - DigitalPersona Pro Workstation One Touch Internet Logging On to Web Sites and Programs You can log on to a fingerprint-enabled logon screen by doing one of the following: • Type the URL in a Web browser or launch the program that contains the logon screen for which you have created a fingerprint logon. The logon screen will display a DigitalPersona icon in the title bar of the Web browser or program, indicating that you can touch the reader with any registered finger to log on to the specific Web site or program. A balloon indicates that the Web site or program is set up for fingerprint logon Note If you created more than one account for the Web site or program, you are prompted to choose the account data you want to use to log on. • If you have a Quick Link for a Web site, point to Quick Links on the One Touch Menu, and then click the fingerprint logon title that corresponds to the Web site you want to access. If you configured the fingerprint logon to submit your account information automatically, you are immediately logged on. • If required fields were left blank in the account data when the fingerprint logon was created, the Enter Account Data dialog box displays. Type the required data in the fields and click OK to log on. DigitalPersona Pro for Active Directory Administrator Guide 160 Chapter 10 - DigitalPersona Pro Workstation One Touch Internet Creating Fingerprint Logons Creating a fingerprint logon requires you to enter your account data with DigitalPersona Pro once. Then, on subsequent logons, you only need to browse to the Web site, or launch the program, and touch the reader with any registered finger. DigitalPersona Pro automatically enters your user name and password and any other necessary account data in the appropriate logon screen text boxes and, if configured, submits your account data. Your administrator may have already created fingerprint logons for you. If so, you should use the fingerprint logons from your administrator instead of creating your own. To create a fingerprint logon for a Web site or program 1 Open the logon screen of the Web site or program. 2 Touch the reader with any registered finger and click Create Fingerprint Logon on the One Touch Menu. Note If Create Fingerprint Logon is not on the One Touch Menu, the administrator has not installed this feature on your computer. 3 The title of the logon screen displays on the Create Fingerprint Logon dialog box. Click Continue. 4 In the Logon Title text box, the title of the Web site uniquely identifies the logon screen in the Fingerprint Logon Manager and the Quick Links submenu on the One Touch Menu. You can type a different title in the text box. 5 Check Display in Quick Link list to add the fingerprint logon to the Quick Links submenu on the One Touch Menu. Note Quick Links are for Web sites only and not for programs. 6 DigitalPersona Pro determines logon fields and displays them in the Logon Information area. Type the appropriate account data in the corresponding text box for each field required for logon. For example, in the Password text box, you would type the password you use to access the Web site or program. If a DigitalPersona Pro for Active Directory Administrator Guide 161 Chapter 10 - DigitalPersona Pro Workstation One Touch Internet field required for logon is not displayed in the Logon Information area, click Choose Fields to select the additional fields. Note As you point to each logon field in the Logon Information area, the corresponding field on the logon screen is highlighted, such as a text box and drop-down menu. 7 Select the button from the logon screen that is used to submit the account data. DigitalPersona Pro may recognize multiple buttons on some Web sites or programs. You may choose to submit your account data yourself each time you log on to the Web site or program by selecting Do Not Submit. 8 Click OK to create the fingerprint logon. The DigitalPersona icon on the logon screen title bar of the Web site or program indicates that touching the reader with any registered finger will log you on to the Web site or program. You may add more than one account for a Web site or program. DigitalPersona Pro for Active Directory Administrator Guide 162 Chapter 10 - DigitalPersona Pro Workstation One Touch Internet Managing Fingerprint Logons You can add, change or remove fingerprint logons for Web sites and programs using the Fingerprint Logon Manager. To access it, browse to the Web site or launch the program and click the DigitalPersona icon, which is located in the title bar. Note When you want to make changes to a fingerprint logon for a Web site, do not use a Quick Link to browse to the Web site logon screen if the fingerprint logon is set up to automatically submit your logon information. Instead, browse to the Web site manually and click the DigitalPersona icon on the title bar. If a fingerprint logon was created by your administrator, you are only allowed to add and delete account data. You cannot delete the fingerprint logon. Select the set of account data to edit The following describes the Fingerprint Logon Manager functions: • Change. To modify the account data entered by a fingerprint logon, select the account and then click Change. On the Edit Fingerprint Logon dialog box, edit your existing account data in the appropriate text boxes and click OK. You can also change the fingerprint logon title and Quick Link settings. • Add. To add additional account data to the fingerprint logon for a Web site or program, click the Add button on the Fingerprint Logon Manager. This will launch the Create Fingerprint Logon dialog box. Specify the additional account data for the logon screen as described in Creating a Fingerprint DigitalPersona Pro for Active Directory Administrator Guide 163 Chapter 10 - DigitalPersona Pro Workstation One Touch Internet Logon. When logging on to the Web site or program using DigitalPersona Pro, you will be prompted to choose the account data you want to use. Note When logging on the Web site, you will now be prompted to choose the set of account data before you can log on. • Remove. To remove a fingerprint logon, select the title of the fingerprint logon in the list on the Fingerprint Logon Manager and click Remove. If you remove the last account for a fingerprint logon, the fingerprint logon is deleted. You can delete the account data of a fingerprint logon created by your administrator, but you cannot delete the actual fingerprint logon. Note If there are multiple sets of account data for a logon screen, other logon screen data, such as the Submit button, is not deleted until you delete all sets. DigitalPersona Pro for Active Directory Administrator Guide 164 Chapter 10 - DigitalPersona Pro Workstation DigitalPersona Pro Workstation Properties DigitalPersona Pro Workstation Properties You can edit various Workstation properties using the DigitalPersona Pro Properties dialog box. To change Workstation Properties: 1 Click the reader icon in the notification area and select Properties. 2 Modify the desired properties and click OK to implement the new settings and close the dialog box. The DigitalPersona Pro Properties dialog box contains several folders as described below. Quick Actions In the Quick Actions folder, you can assign actions to be performed when touching the fingerprint reader, and when touching the reader in combination with certain keys. The actions that you can assign are: • None • Create a fingerprint logon • Display the Help file • View the One Touch Menu • Open the Properties dialog box • View the Quick Links submenu You can assign actions to: • Fingerprint. The default setting is to view the One Touch Menu. • Ctrl + Fingerprint. The default setting is None. • Shift + Fingerprint. The default setting is None. DigitalPersona Pro for Active Directory Administrator Guide 165 Chapter 10 - DigitalPersona Pro Workstation DigitalPersona Pro Workstation Properties Show Fingerprint Reader Icon on Taskbar When checked, the fingerprint reader icon is displayed in the notification area on the taskbar, which is described in “Reader Icon and Menu” on page 143. Enable Visual Feedback This option enables or disables display of the feedback icons used to show the status of a fingerprint scan. For more information about visual and audio feedback when a fingerprint scan is acquired, refer to “Fingerprint Reader Visual Cues” on page 145. Enable Sound Feedback Check Enable Sound Feedback to play a sound when the reader acquires a fingerprint scan, indicating that you may lift your finger from the reader. Different sounds are played for successful and unsuccessful scans. You may select different sounds from Control Panel. Refer to “Fingerprint Scan Acquisition Feedback” on page 145 for more information about visual and audio feedback when a fingerprint scan is acquired by the reader. One Touch Menu In the One Touch Menu folder, the following menu items are added to the One Touch Menu if the check box is selected: • Create Fingerprint Logon. Displays the Create Fingerprint Logon dialog box. • Quick Links. Displays the list of Quick Links. • Help. Displays this Help file. • Properties. Displays the Properties dialog box. DigitalPersona Pro for Active Directory Administrator Guide 166 Chapter 10 - DigitalPersona Pro Workstation Deleting Registered Fingerprints Deleting Registered Fingerprints You can use the Fingerprint Registration Wizard to delete any fingerprints that you have previously registered. If you are not permitted to delete fingerprints, it may be because of your settings implemented by your administrator. To delete registered fingerprints using the Fingerprint Registration Wizard 1 Launch the Fingerprint Registration Wizard by doing one of the following: • Press Ctrl-Alt-Delete and click Manage Fingerprints. Select Fingerprint Registration from the drop-down menu and click OK. • On the Start menu, point to All Programs, point to DigitalPersona Pro and then click Fingerprint Registration Wizard. 2 Click Next. If changes to registered fingerprints will be saved in the user database on your computer instead of in Active Directory, you are prompted to confirm that you want to make changes to your fingerprints locally only. These changes will not be applied to Active Directory. Click Yes to confirm, or click No and contact your administrator for guidance. 3 When prompted to verify your identity, touch the reader with any registered finger. 4 An outline of two hands is displayed with your registered fingers highlighted in green. Click the highlighted finger that represents the registered fingerprint you want to delete. Note Clicking a finger which is not highlighted starts the registration of that finger. 5 When prompted, click Yes to delete the registered fingerprint. Otherwise, click No if you do not want to delete that fingerprint. 6 Click Next or select another finger to delete. 7 Click Finish to exit the wizard and save your changes. Canceling or closing the dialog box does not save your changes. DigitalPersona Pro for Active Directory Administrator Guide 167 Chapter 10 - DigitalPersona Pro Workstation Changing Your Windows Password Changing Your Windows Password The process of changing your Windows password on Windows XP and Windows 2000 is very similar to that of computers without DigitalPersona Pro. To change your Windows password 1 Press Ctrl-Alt-Delete to display the Windows Security dialog box. 2 Click the Change Password button. 3 On the Change Windows Password dialog box, type your current password in the Old Password text box. You can also touch the reader with a registered fingerprint. If your identity is verified, One Touch Logon provides the current password in the Old Password text box. 4 Type a new password in the New Password text box and then type it again in the Confirm New Password text box. 5 Click OK to change your current password to the new one you specified. DigitalPersona Pro for Active Directory Administrator Guide 168 Chapter 10 - DigitalPersona Pro Workstation Fingerprint Reader Usage and Maintenance Fingerprint Reader Usage and Maintenance This section provides reader usage and maintenance guidelines, which are intended to maximize fingerprint registration and authentication performance. Proper usage of the reader during fingerprint registration and authentication, as well as a well-maintained reader, is crucial to achieving optimal fingerprint recognition performance. The next section, “Proper Fingerprint Reader Usage” describes the proper way to use the reader to register fingerprints and authenticate using them. It is followed by reader maintenance instructions, provided in “Cleaning the Reader” on page 169. Proper Fingerprint Reader Usage To reduce the number of false rejects, you must place a finger on the reader correctly when registering fingerprints and authenticating. During both processes, you must place the pad of your finger—not the tip or the side—in the center of the oval window of the reader in order to maximize the area of the finger that touches the reader window. Apply even pressure. Pressing too hard will distort the scan; pressing too lightly will produce a faint, unusable scan. Do not “roll” your finger. To complete the fingerprint scan, hold your finger on the reader until you see the reader light blink. This may take longer if the skin is dry. When the light blinks and, if configured, a sound plays, you may lift your finger. If the reader is capturing your fingerprint scan as indicated by the reader blink, but DigitalPersona Pro consistently rejects it, you may need to reregister that finger by first deleting it and then registering it again. Cleaning the Reader The condition of the reader window has a large impact on the ability of the reader to obtain a good quality scan of a fingerprint. Depending on the amount of use, the reader window may need to be cleaned periodically. To clean it, apply the sticky side of a piece of adhesive cellophane tape on the window and peel it away. DigitalPersona Pro for Active Directory Administrator Guide 169 Chapter 10 - DigitalPersona Pro Workstation Fingerprint Reader Usage and Maintenance Under heavy usage, the window coating on some readers may turn cloudy from the salt in perspiration. In this case, gently wipe the window with a cloth (not paper) dampened with a mild ammonia-based glass cleaner. Reader Maintenance Warnings There are several things you should never do when cleaning or using the reader: • Do not pour the glass cleaner directly on the reader window. • Do not use alcohol-based cleaners. • Never submerge the reader in liquid. • Never rub the window with an abrasive material, including paper. • Do not poke the window coating with your fingernail or any other item, such as a pen. The fingerprint reader is for indoor home or office use only. DigitalPersona Pro for Active Directory Administrator Guide 170 Part Four: Appendices Part Four of the DigitalPersona Pro for AD Administrator Guide includes the following appendices: Chapter Title Purpose Page Planning & Deployment Provides guidelines for planning and implementing the deployment of DigitalPersona Pro. 172 DigitalPersona Pro Settings An alphabetical list of all DigitalPersona Pro settings with references to Active Directory location and page number where they are described. 187 Troubleshooting Provides assistance in troubleshooting software and hardware issues. 191 Customizing Workstation Details registry settings that can be used to customize DigitalPersona Pro Workstation. 198 Installing High Encryption Instructions for installing 128-bit High Encryption for older Windows 2000 machines. 198 Warranties, Provisions & Regulatory Information Defines product warranties, general provisions and regulatory information. 199 DigitalPersona Pro for Active Directory Administrator Guide 171 11 Planning & Deployment Overview DigitalPersona Pro for Active Directory is a scalable solution that can provide biometric authentication and Single SignOn for a large enterprise, with multiple domains and a hundred thousand geographically dispersed workstations, a medium-sized local network, or a small office network. Whatever the size of the deployment, it is critical to spend some time designing an implementation that will meet your organization’s needs, provide a straightforward deployment plan, and allow you to allocate the necessary hardware and personnel resources. In designing your DigitalPersona Pro system, you will want to take into account many factors, including your security needs, performance requirements, levels of administration, and the amount of control that you want to allow the end user to have with certain features like One Touch SignOn, One Touch Internet and fingerprint registration. While we have made deploying DigitalPersona Pro as simple and straightforward as possible; a comprehensive design, a well-formed deployment plan, and a deployment staff with solid Active Directory experience will help to ensure a successful implementation. Deploying DigitalPersona Pro includes settings to configure the way that authentication operates in your specific environment. From various combinations of multi-factor authorization to fingerprint-only logon, the level of security that you require is configurable, and quite easily implemented through standard Active Directory administration tools. Administrative controls and utilities are also available through a complete set of DigitalPersona Pro Administrative Tools included with DigitalPersona Pro Server. In the following text, the term “users” refers to those who will be registering and authenticating their fingerprints through DigitalPersona Pro Server, and is not necessarily the same as the number of Active Directory users. The information provided in this chapter is not intended to take the place of the services of a professional systems architect or analyst, and should not be construed as advice or recommendations addressing your specific situation. DigitalPersona Pro for Active Directory Administrator Guide 172 Chapter 11 - Planning & Deployment Overview Evaluation Support During evaluation of DigitalPersona Pro for Active Directory, support is available through our Sales Engineering Team at: 1-650-474-5316 Technical Support If you have purchased DigitalPersona Pro for Active Directory, Technical Support is available through our Technical Support Request form at: http://www.digitalpersona.com/support/enterprise/chooseproduct.php Professional Services DigitalPersona Professional Services can discuss options ranging from initial onsite consulting to completely outsourcing all or part of the design, deployment and installation process as well as customizing the software. For Professional Services, please contact your DigitalPersona Account Manager or product Reseller. DigitalPersona Pro for Active Directory Administrator Guide 173 Chapter 11 - Planning & Deployment Planning Planning Although the actual steps in a design process will vary from company to company, the design for your DigitalPersona Pro solution should take into account at least the elements described in this chapter. Additional steps and considerations may be required for your specific organization. Planning Overview 1 Select an Installation Scenario. 2 Determine Required Software & Hardware. 3 Identify Needed Licenses. 4 Select Configuration Options. 5 List OTS Templates. 6 Create Deployment Plan. Select an Installation Scenario DigitalPersona Pro for Active Directory is designed with built-in flexibility to enable delivery of biometric authentication and Single SignOn in the following scenarios: • Enterprise level, server supported authentication • Workstation Only installation It is also possible to create a solution utilizing a combination of both scenarios. Enterprise level with Pro Server Support For optimal enterprise-wide deployment, DigitalPersona Pro Workstation is installed on a network computer connected to a domain controller that has DigitalPersona Pro Server installed. Computers such as laptops can be periodically connected to, and disconnected from, the network. DigitalPersona Pro for Active Directory Administrator Guide 174 Chapter 11 - Planning & Deployment Planning DigitalPersona Pro Server offers the following capabilities • Installed on a secure Active Directory Domain Controller • Centralized User Administration • Centralized Credential & Application Data Storage • Secure Server Authentication DigitalPersona Pro Workstation • One Touch Logon • One Touch SignOn Applications • One Touch Internet • One Touch Menu Using a DigitalPersona Pro Workstation with Pro Server support is the most comprehensive deployment of DigitalPersona Pro because you can take advantage of both the Workstation and Server features of DigitalPersona Pro for Active Directory. In addition to the One Touch applications for the Workstation, this deployment allows you to manage DigitalPersona Pro with Active Directory administration tools, and provides secure data storage and user roaming features. Workstation Only Installation DigitalPersona Pro Workstation can be installed on computers connected to an Active Directory domain without DigitalPersona Pro Server support or on a standalone computer configured to perform authentication locally. With either of these configurations, you have all the features provided by the DigitalPersona Pro Workstation software as described in “DigitalPersona Pro Workstation” on page 21. DigitalPersona Pro for Active Directory Administrator Guide 175 Chapter 11 - Planning & Deployment Planning The table below compares the features available for DigitalPersona Pro Workstations with and without Pro Server support: Table 11-1. Feature Comparison Workstation without Pro Server support X X X X X X X Workstation Administration Secure Server Authentication X Secure Windows Logon One Touch Logon & One Touch UnLock X One Touch SignOn and One Touch Internet Workstation with Pro Server support Centralized User Credential Data Storage DigitalPersona Pro Features Centralized User Administration Deployment Scenario DigitalPersona Pro Workstation can be installed on a computer that is not connected to an Active Directory domain, or not administered with an Active Directory GPO. The Workstation can then be administered locally through the Microsoft Management Console (MMC), providing the same functionality as listed above for Workstations without Pro Server support. DigitalPersona Pro for Active Directory Administrator Guide 176 Chapter 11 - Planning & Deployment Planning Determine Required Software & Hardware Server software DigitalPersona Pro Server has been fully performance tested and shown to be able to support the authentication of up to 3,000 users within a 10 minute period, per Server processor. DigitalPersona Pro Server must be installed on a domain controller serving the users that will be using it for authentication. Additionally, a Failover/Backup Pro Server is recommended for each Pro Server installed. Also, if you have multiple sites, we recommend a Pro Server and a Failover/Backup server at each site. After analyzing your network configuration and bandwidth limitations, you may want to add additional servers for backup/failover, or arrange for additional servers on a domain or site basis to compensate for potential bandwidth bottlenecks. Use the worksheet below to assist you in determining the number of DigitalPersona Pro servers that you will require. A. Total number of users _____ /3,000 = Base Minimum Server/Processors _________ B. Backup/Failover Servers (Recommended) _______ C. Additional Servers per network analysis ________ Total Servers (A + B + C) = _______ Workstation software You will need a copy of DigitalPersona Pro Workstation software for each computer that will be using biometric authentication and authorization. This includes laptops and notebooks that will be connected to the network as well as any offsite computers that may connect to the network. Total Workstations = _______ DigitalPersona Pro for Active Directory Administrator Guide 177 Chapter 11 - Planning & Deployment Planning Fingerprint Readers For each workstation, you will need one U.are.U Fingerprint Reader. Certain notebooks with a supported built-in swipe reader can be used with DigitalPersona Pro. A list of supported third-party swipe readers can be found at: http://www.digitalpersona.com/products/notebooks.php. Total U.are.U Fingerprint Readers = _______ Identify Needed Licenses When deploying DigitalPersona Pro Server, a User Authentication License (UAL) is required covering each user that will be registering their fingerprints and using them for authentication through the server. The licenses are bound to the domain, so each license issued covers the users for that specific domain. In other words, a DigitalPersona Pro User Authentication License provides license for the users in a single domain. Additional UALs can be purchased for a domain as the number of users expands. Use the following table to identify the number of users to include in each requested UAL. Number of user licenses needed Domain Name Number of Users Total Number of user licenses needed DigitalPersona Pro for Active Directory Administrator Guide 178 Chapter 11 - Planning & Deployment Planning Select Configuration Options While many of the configurations options can be determined as part of your initial testing or pilot and may be adjusted during and after rollout, there are a few options that should definitely be part of your planning. Windows Logon Policies - DigitalPersona Pro policies work in conjunction with standard Windows policies. Logon policies can be configured at the Server level or the Workstation level by adding the appropriate DigitalPersona Pro Administrative Template to the controlling GPO. Attended Fingerprint Registration - When implemented, all users must register their fingerprint in the presence of a designated person or group. Custom Workstation Installation The default “Complete” Workstation installation includes the One Touch SignOn, One Touch Logon and One Touch Internet features. By using a “Custom” installation, you can select to not install One Touch Logon and/or One Touch Internet. They can also be added to, or removed from a particular workstation through the Add or Remove Programs tool in the Control Panel. • One Touch SignOn - One Touch SignOn is a major feature of DigitalPersona Pro, providing users with the ability to access administratordeployed templates for One Touch SignOn to password-protected programs and Web sites. • One Touch Logon - One Touch Logon provides the ability for a user to log on to their Windows account by simply touching a supported fingerprint reader. • One Touch Internet - This feature allows end users to create their own fingerprint logons for programs and Web sites. Other policies and settings - See “Configuring Policies and Settings” on page 56 for other policies and settings that you may want to consider as part of your design. DigitalPersona Pro for Active Directory Administrator Guide 179 Chapter 11 - Planning & Deployment Planning List OTS Templates For each program or Web site that you want to allow users to sign on to with One Touch SignOn, you will need to create an OTS template using the One Touch SignOn Administration Tool. Time and resources to create these templates should be part of your deployment plan. Create Deployment Plan Based on your system design, create a deployment plan. You can use the checklist at the end of this chapter to make sure that you have covered the basics that have been discussed. DigitalPersona Pro for Active Directory Administrator Guide 180 Chapter 11 - Planning & Deployment Deployment Deployment Factors to Consider There are a number of factors that you will want to make sure are considered as you develop your Deployment Plan. Evaluation & Testing You will probably want to test your proposed design on a single standalone workstation and/or in a small server-based pilot program before rolling out the full implementation. DigitalPersona Pro Server includes a 10-user license which can be used for deployment in your test environment. Note that when moving from a standalone Workstation installation to a Pro Server based environment, all Pro domain user data on the standalone computer is lost when it first connects to a DigitalPersona Pro Server. Fingerprints must be registered again and user account data for fingerprint logons must be provided again. Multi-credential Logon Settings You can configure logon settings that require more than one type of credential to log on. Possible credentials for Windows logon include fingerprint, password or smart card. The multi-credential logon settings are configured using the Multicredential Logon to Windows settings in the DigitalPersona Pro Administrative Template, but can also be overridden on a per user basic in the Active Directory Users and Computers tool. Note that DigitalPersona Pro does not provide any setting to control the use of the smart card for the Windows logon and will apply whatever Windows policies are in place for smart cards. For local area network users, allowing either the fingerprint or password to be used is recommended as a starting Windows logon setting. A simple way to require two-factor authentication and increase security without compromising user convenience, is to require a fingerprint PIN in addition to a fingerprint. This DigitalPersona Pro for Active Directory Administrator Guide 181 Chapter 11 - Planning & Deployment Deployment is the recommended setting for remote users. For more information on fingerprint PINs, see “One Touch Features” on page 158. While users adapt to the new fingerprint policies, you might want to begin with more flexible logon settings. For example, a policy may be set at the beginning of deployment that requires the user to use a fingerprint. If the user cancels out of the Fingerprint Registration Wizard, then the next time the user tries to log on to Windows, the user will be unable to log on. If users have not registered their fingerprints, they will need to contact an administrator to register their fingerprints. However, if you allow a fingerprint or a password to log on as part of an initial phase, users can continue working as they learn to adopt the new policies. If smart cards are deployed, in order to provide a more convenient logon process for multi-credential logons, you can choose to allow the fingerprint to unlock the smart card instead of requiring users to type the PIN for the smart card. All Multi-credential Logon to Windows settings are available as GPO settings. User-level settings are also available, which will override GPO settings, except for the Fingerprint is allowed to unlock the smart card option, which is only available through the GPO. See also “Multi-credential Logon to Windows” on page 69 and “User Properties” on page 72. Fingerprint Registration Options You can allow users to register their own fingerprints from their computers or you can require that fingerprint registration is attended by a designated administrator or supervisor. With attended fingerprint registration, a designated user must be logged on to supervise the fingerprint registration process of other users. You can also set permissions so that the users cannot modify the registered fingerprints. For more information on using attended fingerprint registration, see “Attended Fingerprint Registration” on page 90. Fingerprint Registration statistics can be viewed and monitored with the User Query Tool, described in the topic “User Query Tool” on page 131. DigitalPersona Pro for Active Directory Administrator Guide 182 Chapter 11 - Planning & Deployment Deployment Implementing Stronger Security Settings in Stages For large enterprise deployments, you might want to implement less strict security settings while users adopt the new process of registering fingerprints and using fingerprints to log on. During this time, you can configure a setting allowing a fingerprint or a password for logon to Windows. This allows users to register their fingerprints and to start using them, for example, over a two week period. Afterwards, you can transition to more strict settings to make fingerprints required for logon. You can increase security by changing the settings in the DigitalPersona Pro GPO. You may also randomize user passwords which effectively blocks users from being able to use a password to log on to the network and forces the use of fingerprints for logon. If you find that users have not registered fingerprints, you can either complete attended fingerprint registration with the users, or you can choose to extend the open registration period. In this case, continue to inform the users that they will not be able to log on if they do not register their fingerprints before a specific date. All users should take additional measures to decrease the likelihood of unauthorized access to their computers. Suggestions in this manual are specific to DigitalPersona Pro only and do not represent a complete list of security measures. All users should create secure passwords for Windows accounts and applications. Refer to the Microsoft Web site for more information about securing your computer from unauthorized access. The Microsoft Web site also contains more information on creating secure passwords. Deploying One Touch SignOn Templates The administrator for One Touch SignOn can decide how much control to maintain over OTS templates for One Touch SignOn to Web sites and programs. • Templates can be created by an administrator and then deployed to Workstations using DigitalPersona GPO settings. • The ability for users to make changes to OTS account data or create their own OTS templates can be limited or completely disabled. DigitalPersona Pro for Active Directory Administrator Guide 183 Chapter 11 - Planning & Deployment Deployment You can also choose to allow some, or all, users to use the OTS Administration Tool to create their own templates which can be stored on their workstation. Workstation Installation and Connecting the Reader Smaller companies may want users to install the hardware. Larger companies may use a representative from the IT department to install the hardware. To install software locally, the user must have administrative privileges on the local computer. End-User education Deployment will be most effective and flow more smoothly if you inform your users about the new user experience before DigitalPersona Pro Workstation is actually installed on their computers. • Users need instructions on what to do when they view the DigitalPersona Pro Welcome screen to log on to Windows and when the Fingerprint Registration Wizard launches. (See “One Touch Logon” on page 151 and “Fingerprint Registration” on page 147.) • Encourage users to read the online help that is available in the DigitalPersona Pro folder on the Start/Programs menu, or by clicking the reader icon in the taskbar notification area. • Let users know that their fingerprint images will not be stored. Instead, only specific features of the fingerprints are obtained and stored. This data cannot be reverted to actual fingerprint images. Warning Make sure that you do not enable restrictive logon settings based on fingerprints until users have successfully registered fingerprints. DigitalPersona Pro for Active Directory Administrator Guide 184 Chapter 11 - Planning & Deployment Deployment Plan Checklist Deployment Plan Checklist This checklist provides you with a series of basic steps relating specifically to DigitalPersona Pro which should be included in your overall deployment plan. 1 Plan for the number of Pro Servers and Pro Workstations to be installed in your deployment. In larger deployments, it is recommended to have enough servers installed to provide service to the first set of users. Evaluate response time for user authentication to ensure that enough servers are installed as each set of users is added. Smaller organizations may decide to deploy all users at the same time. 2 Determine the number of Pro Servers, Workstations and User Authentication Licenses (UALs) that you will need. Use the License Control Manager application (see page 86) to generate a license request file and send it to DigitalPersona along with your purchase order. 3 Deploy Pro Servers, which includes performing an Active Directory schema extension, domain configuration and installation of the DigitalPersona Pro Server software to support the first set of users. 4 Test the DigitalPersona Pro Workstation deployment on a single computer and set the options that the end users will use. Test the GPO settings set in Active Directory and confirm the intended effects for users. 5 Inform and educate end users on the deployment process and the tasks that you want them to complete. 6 If using Attended Fingerprint Registration, register user fingerprints from the test DigitalPersona Pro Workstation. Attended registration requires a supervising user and the end user to be present to register the user’s fingerprints. See “Attended Fingerprint Registration” on page 90 for more information. 7 Create and deploy One Touch SignOn templates for fingerprint logon to Web sites and programs. 8 For the initial installation of DigitalPersona Pro Workstation, keep the group size manageable. Users should be separated into sets either by department or geography or some other grouping. The first set of users should be a small test group to make sure you have implemented settings as intended. Later, other sets of users can be added in stages. DigitalPersona Pro for Active Directory Administrator Guide 185 Chapter 11 - Planning & Deployment Deployment Plan Checklist 9 Connect fingerprint readers to computers. Instruct users on which order to complete install, hardware connection, and fingerprint registration as needed. DigitalPersona Pro for Active Directory Administrator Guide 186 12 DigitalPersona Pro Settings This chapter provides an alphabetical listing of the policies and settings available in DigitalPersona Pro and Workstation, describes where they are located in Active Directory, and gives the page number in this guide where they are defined. Setting Name Location Page Account lockout duration Computer Configuration/Administrative 64 Templates/DigitalPersona Pro Server/ Fingerprint Verification Lockout Account lockout threshold Computer Configuration/Administrative 64 Templates/DigitalPersona Pro Server/ Fingerprint Verification Lockout Account is locked out from use of fingerprint credentials Users and Computers tool/[user name]/ User Properties/DigitalPersona Pro tab 73 (Basic Property) Allow OneTouch Internet User Configuration/Administrative 70 Templates/DigitalPersona Pro Workstation/ Workstation Properties Allow users to add account data 71 User Configuration/Administrative Templates/DigitalPersona Pro Workstation/ OTS/One Touch SignOn configuration Allow users to delete account data 71 User Configuration/Administrative Templates/DigitalPersona Pro Workstation/ OTS/One Touch SignOn configuration Allow users to edit account data 71 User Configuration/Administrative Templates/DigitalPersona Pro Workstation/ OTS/One Touch SignOn configuration Automated Site Coverage by BAS Locator DNS SRV Records Computer Configuration/Administrative 62 Templates/DigitalPersona Pro Server/ BAS Locator DNS Records Cache Domain User Data on Local Computer User Configuration/Administrative 67 Templates/DigitalPersona Pro Workstation/ DigitalPersona Pro for Active Directory Administrator Guide 187 Chapter 12 - DigitalPersona Pro Settings Setting Name Location Page Dynamic Registration of BAS Locator DNS Records Computer Configuration/Administrative 60 Templates/DigitalPersona Pro Server/ BAS Locator DNS Records Event Logging Computer Configuration/Administrative 59 Templates/DigitalPersona Pro [Server or Workstation]/BAS Locator DNS Records False Accept Rate Used in Fingerprint Verification Computer Configuration/Administrative Templates/DigitalPersona Pro [Server or Workstation]/Fingerprint Recognition Fingerprint is allowed to unlock the smart card 69 User Configuration/Administrative Templates/DigitalPersona Pro Workstation/ Multi-credential logon to Windows Fingerprint Recognition Computer Configuration/Administrative Templates/DigitalPersona Pro Workstation 65 Maximum Number of Registered Fingerprints Per User Computer Configuration/Administrative Templates/DigitalPersona Pro [Server or Workstation]/Fingerprint Recognition 66 Maximum Size of Identification List User Configuration/Administrative 68 Templates/DigitalPersona Pro Workstation/ Multi-credential logon to Windows User Configuration/Administrative 69 Templates/DigitalPersona Pro Workstation/ Password is not allowed for logon 69 User Configuration/Administrative Templates/DigitalPersona Pro Workstation/ Multi-credential logon to Windows Path to the container of templates 71 User Configuration/Administrative Templates/DigitalPersona Pro Workstation/ OTS/One Touch SignOn configuration PIN is required when a fingerprint is provided 69 User Configuration/Administrative Templates/DigitalPersona Pro Workstation/ Multi-credential logon to Windows Priority Set in BAS Locator DNS SRV Records Computer Configuration/Administrative 61 Templates/DigitalPersona Pro Server/ BAS Locator DNS Records 65 DigitalPersona Pro for Active Directory Administrator Guide 188 Chapter 12 - DigitalPersona Pro Settings Setting Name Location Page Randomize user’s Windows password Users and Computers tool/[user name]/ User Properties/DigitalPersona Pro tab 73 (Basic Property) Refresh Interval of BAS Locator DNS Records Computer Configuration/Administrative 60 Templates/DigitalPersona Pro Server/ BAS Locator DNS Records Register BAS Locator DNS SRV Record for Domain Computer Configuration/Administrative 63 Templates/DigitalPersona Pro Server/ BAS Locator DNS Records Reset account lockout counter after Computer Configuration/Administrative 64 Templates/DigitalPersona Pro Server/ Fingerprint Verification Lockout Show clear text passwords 71 User Configuration/Administrative Templates/DigitalPersona Pro Workstation/ OTS/One Touch SignOn configuration Show fingerprint icon on the taskbar. User Configuration/Administrative 70 Templates/DigitalPersona Pro Workstation/ Workstation Properties Show One Touch Menu upon fingerprint validation User Configuration/Administrative 70 Templates/DigitalPersona Pro Workstation/ Workstation Properties Sites Covered by BAS Locator DNS SRV Records Computer Configuration/Administrative 62 Templates/DigitalPersona Pro Server/ BAS Locator DNS Records Use Basic Template Format Computer Configuration/Administrative 66 Templates/DigitalPersona Pro Workstation/ Fingerprint Recognition Use DigitalPersona Pro Server for authentication User Configuration/Administrative 67 Templates/DigitalPersona Pro Workstation/ User must provide a fingerprint to log on 69 User Configuration/Administrative Templates/DigitalPersona Pro Workstation/ Multi-credential logon to Windows DigitalPersona Pro for Active Directory Administrator Guide 189 Chapter 12 - DigitalPersona Pro Settings Setting Name Location Page User must provide a fingerprint to log on Users and Computers tool/[user name]/ User Properties/DigitalPersona Pro tab 74 (Extended Property) User must type a PIN when providing a fingerprint to log on Users and Computers tool/[user name]/ User Properties/DigitalPersona Pro tab 74 (Extended Property) User provides only Windows credentials to log on Users and Computers tool/[user name]/ User Properties/DigitalPersona Pro tab 73 (Basic Property) Weight Set in BAS Locator DNS SRV Records Computer Configuration/Administrative 61 Templates/DigitalPersona Pro Server/ BAS Locator DNS Records DigitalPersona Pro for Active Directory Administrator Guide 190 13 Troubleshooting This chapter provides assistance to users having difficulty using the One Touch programs, being authenticated their fingerprint, or using the U.are.U Reader. Reader Troubleshooting This section contains reader troubleshooting tips for a variety of symptoms. Reader Does Not Light Up During Installation or Restart If the reader does not light up during installation or restart after installation of DigitalPersona Pro, try the following: • Ensure the reader is connected directly to a USB port on the computer—not a USB hub. • Connect the reader to another USB port on the same computer. If neither step resolves the issue, try any of the options in the following three sections: Reinstall the USB Driver Reinstalling the USB driver for the reader sometimes corrects the problem. To reinstall the USB driver for the reader 1 Log on using your Windows password. 2 On the Start menu, point to Settings and click the Control Panel. Click the Hardware tab and then the Device Manager button. 3 Expand the Biometric item in the table and click Uninstall on the context menu of the U.are.U 4000 Fingerprint Device listing. 4 Unplug the reader. 5 Locate the UsbDPFp.sys file (C:\Windows\System32\drivers) and delete it. 6 Plug the reader in again. The installation wizard should automatically launch, locate the reader driver software and install it. If the wizard prompts you to locate the driver, point to the DpDrv folder in the Windows root folder. 7 Restart the computer. DigitalPersona Pro for Active Directory Administrator Guide 191 Chapter 13 - Troubleshooting Reader Troubleshooting Test Ports with Second Reader If available, take a working reader from another computer and plug it in your computer. If it works, the original reader may be faulty; if not, the USB controller may be configured improperly (see “Check USB Controller Configuration” on page 192). In addition, you can also try plugging the original reader in a USB port on another computer to verify whether the reader is faulty or the computer on which you are trying to install it. Check USB Controller Configuration Your computer must be configured to use USB devices. This section guides you through the process of verifying this functionality. To check the USB controller configuration on your computer 1 On the Start menu, point to Settings and click Control Panel. Then, click System. 2 Click the Hardware tab and then the Device Manager button to verify that “Universal Serial Bus controller” is listed as an entry. 3 If the entry exists, click the plus sign (+) next to Universal Serial Bus controller and verify that icons for USB Root Hub and USB Port are present. 4 If none of the entries or icons are visible or if they have exclamation marks or red X’s through them, you must contact the manufacturer of your computer to acquire the necessary software to support USB devices. Reader Light Went Out When In Use If the reader light is no longer lit after the reader has been in use for some time, try these steps to determine the source of the problem: • Unplug the reader and then plug it in again. Check the USB cable connection to ensure a secure fit. • Connect the reader to a different USB port on your computer to verify that the first USB port is working properly. DigitalPersona Pro for Active Directory Administrator Guide 192 Chapter 13 - Troubleshooting Reader Troubleshooting • Connect the reader to a different computer to see if the reader is malfunctioning. If the reader functions on another USB port or computer, the first USB port is faulty. If the reader works on another computer—but not on the first one—check the USB controller configuration, as described in “Check USB Controller Configuration” on page 192. Reader Does Not Blink When Touched If the reader light is on, but does not blink when touched, unplug the reader and then plug it in again. If this does not correct the problem, clean the reader window. To clean the reader window, apply the sticky side of a piece of adhesive cellophane tape on the window and peel it away. Under heavy usage, the window coating on some readers may turn cloudy from the salt in perspiration. In this case, gently wipe the window with a cloth (not paper) dampened with a mild ammonia-based glass cleaner. Software Does Not Respond When Reader Is Touched If the reader light is on and it blinks when touched but the fingerprint is not scanned, unplug the reader and then plug it in again. If this does not correct the problem, try cleaning the reader, as described in “Cleaning the Reader” on page 169. If these steps do not correct the problem, try restarting your computer. Reader Blinks Constantly If the reader light blinks constantly, the reader window may need cleaning. To clean the reader window, apply the sticky side of a piece of adhesive cellophane tape on the window and peel it away. Under heavy usage, the window coating on some readers may turn cloudy from the salt in perspiration. In this case, gently wipe the window with a cloth (not paper) dampened with a mild ammonia-based glass cleaner. DigitalPersona Pro for Active Directory Administrator Guide 193 Chapter 13 - Troubleshooting One Touch Programs Troubleshooting One Touch Programs Troubleshooting The following sections describe remedies for issues you may encounter with the One Touch programs of DigitalPersona Pro Workstation. One Touch Logon Troubleshooting If logon seems particularly slow, it may be because the computer is spending excess time looking for the DNS server. In this case, you can speed up authentication by manually specifying the preferred DNS IP address. To manually specify the preferred DNS IP address on a DigitalPersona Pro Workstation 1 Locate the My Network Places icon on the desktop and click Properties on its context menu. 2 On the Network Connections dialog box, locate the Local Area Connection icon and click Properties on its context menu. 3 Select Internet Protocol (TCP/IP) on the Local Area Connection Properties dialog box and then click the Properties button. 4 Select the Use the following DNS server addresses radio button and type the IP address of the DNS server in the Preferred DNS server text box. Specify the IP address of the preferred DNS Server(s) to speed up logon. 5 Close all dialog boxes to save your changes. DigitalPersona Pro for Active Directory Administrator Guide 194 Chapter 13 - Troubleshooting Installation Troubleshooting One Touch Internet and OTS Troubleshooting Following are issues you may encounter when using One Touch SignOn and One Touch Internet: • Due to the design of a particular Web site or program, One Touch Internet or One Touch SignOn may not be able to automatically create a fingerprint logon. In the One Touch SignOn Administration Tool, use the Create Logon Template Manually or Create Change Password Screen Template Manually feature for access to more powerful options in designing Logon or Change Password Screen templates. • A submit button may not be found when setting up a logon screen that uses a non-standard method for submitting forms. In this case, you will have to manually submit logon data by clicking the submit button on the Web page after One Touch SignOn or One Touch Internet fills in the field values. • If a Quick Link is not working properly, ensure you have entered the Web page title in the logon screen setup exactly as it appears on the Web page. Also, verify that the URL specified in the logon screen setup is correct. Some Web pages redirect users to a temporary URL that expires after one-time use. If the logon screen you set up with One Touch SignOn or One Touch Internet redirects users to temporary and unique URLs, for example, with Microsoft’s Hotmail, you will have to manually type the URL in the logon profile instead of using the URL One Touch SignOn assigns by default. Installation Troubleshooting For additional troubleshooting information see: http://www.digitalpersona.com/support. DigitalPersona Pro for Active Directory Administrator Guide 195 14 Customizing Pro Workstation After installation of DigitalPersona Pro, administrators can override the default DigitalPersona Pro Properties settings in the Windows Registry for One Touch Menu content and Quick Actions. Warning Editing registry settings may damage your system. Before making changes, back up your data. Use the Last Known Good Configuration startup option if you encounter problems after making changes to the registry. Instructions in the next two sections are provided to configure the One Touch Menu and Quick Actions using the Windows Registry. Note Changes made to the settings in the registry do not take precedence over local configuration by end users. One Touch Menu Content You can use the Windows Registry Editor to modify registry keys for the One Touch Menu, export the new settings in a .reg file and import those settings on the target machines, which determines what menu items are displayed. To configure the One Touch Menu menu content 1 Launch the Windows Registry Editor. 2 In the Registry Editor, navigate to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\DigitalPersona\ Applications\OTAppSettings\MenuContent The following keys—all with a default value of 1—are listed: • Help. Launches the online help for DigitalPersona Pro. • OTI. Displays the menu item, “Create Fingerprint Logon,” in the One Touch Menu and launches the Fingerprint Logon Wizard. • Properties. Opens the DigitalPersona Pro Properties dialog box. See “DigitalPersona Pro Workstation Properties” on page 140. DigitalPersona Pro for Active Directory Administrator Guide 196 Chapter 14 - Customizing Pro Workstation Quick Actions • QuickLinks. Allows end users to access fingerprint-enabled Web sites and applications from the One Touch Menu, as described in “One Touch Internet” on page 159. • Registration. Launches the Fingerprint Registration Wizard, which is described in “The user experience is the same with either the DigitalPersona U.are.U Fingerprint Reader or supported swipe readers embedded in many popular notebooks.” on page 146. The One Touch Menu item displays as “Fingerprint Registration Wizard” only if One Touch Logon is installed. 3 To remove an item from the One Touch Menu, set the corresponding key value to 0. To add an item, set the key to 1. Quick Actions The procedure for modifying Quick Actions settings is similar to the One Touch Menu registry configuration. Using the Windows Registry Editor, you can specify the Quick Actions that correspond with a DigitalPersona Pro feature. To configure Quick Actions in the Windows Registry 1 Launch the Windows Registry Editor. 2 In Registry Editor, navigate to the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\DigitalPersona\ Applications\OTAppSettings\QuickActions The key value finger has a default value of None. 3 Select a Quick Action feature by setting the value to 1 of the following strings: • • • • • • Help Lock Workstation OTI (to access One Touch Internet) OTMenu (to access One Touch Menu) Properties QuickLinks DigitalPersona Pro for Active Directory Administrator Guide 197 15 Installing High Encryption If your domain controller is not high-encryption (128-bit) capable, install Microsoft Windows 2000 High Encryption (128-bit) Capability which is available for download from Microsoft. Because high encryption capability is built into Windows XP, 2003 and the latest service packs for Windows 2000, you do not need to install high encryption pack on these operating systems. To install Microsoft Windows 2000 High Encryption (128-bit) Capability on your domain controller 1 Double-click ENCPACK.exe to launch the installer. 2 When prompted to continue with the installation of Microsoft Windows 2000 high-encryption (128-bit) capability, click Yes. 3 To finish the installation, restart the computer. DigitalPersona Pro for Active Directory Administrator Guide 198 16 Warranties, Provisions & Regulatory Information The DigitalPersona Pro for Active Directory System (the “SYSTEM”) you acquired may include: the U.are.U Fingerprint Reader, (the “READER”); and the DigitalPersona Pro for Active Directory Workstation and DigitalPersona Pro for Active Directory Server software, the software embedded in the READER and their associated media, printed material and “online” or electronic documentation (the “SOFTWARE PRODUCT”). The SOFTWARE PRODUCT is licensed, not sold, as set forth in the “License Agreement” screen that is shown during the installation process. Warranties LIMITED WARRANTIES; LIMITATION OF REMEDIES The warranties provided by DigitalPersona in this statement of limited warranty apply only to SYSTEMS you originally purchased from DigitalPersona or an authorized reseller for your personal or business use, and not for resale. DigitalPersona warrants that the SOFTWARE PRODUCT will perform substantially in accordance with the applicable documentation and that its media will be free from defects in material and workmanship for a period of ninety (90) days from the date of original purchase. DigitalPersona does not warrant that use of the SOFTWARE PRODUCT will be uninterrupted or error-free. DigitalPersona warrants that the READER will be free from defects in materials and workmanship for a period of one (1) year from the original date of purchase. If you discover an error or defect covered under these limited warranties, DigitalPersona’s sole obligation, and your exclusive remedy, shall be, at DigitalPersona’s option, either (a) to return the price paid, if any; or (b) to replace the SOFTWARE PRODUCT or the READER using new or remanufactured components. Any replacement SOFTWARE PRODUCT will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. Any replacement of the READER will be warranted for the remainder of the original warranty period. Warranty Service. To obtain your remedy under this warranty you must deliver the defective product and the original sales receipt to the place of purchase. For purchases made directly from DigitalPersona, you must first contact DigitalPersona Customer Service and obtain a Return Merchandise DigitalPersona Pro for Active Directory Administrator Guide 199 Chapter 16 - Warranties, Provisions & Regulatory Information Warranties Authorization (RMA) number before returning the product to DigitalPersona. You must pre-pay shipping charges to return the product to DigitalPersona and insure the shipment or accept the risk of loss or damage during shipment. DigitalPersona shall not be responsible for any returned product that is not packaged properly or is returned without a valid and visible RMA number. Product Failures Not Covered By This Warranty. These warranties covers defects in manufacturing that arise during normal use and proper care in an office environment. The warranties do not cover damage caused by any misuse, improper maintenance, including physical abuse to the SOFTWARE PRODUCT or to the READER (for example, but not limited to, cuts or scratches to the READER window), or use of corrosive, abrasive, or improper cleaning materials, or any misapplication, improper modifications or repair, activity intended to circumvent the security devices incorporated into the READER or SOFTWARE PRODUCT, criminal activity, moisture, shipping, or high voltage surges from external sources such as power lines or other connected equipment. This warranty also does not apply to any product with an altered or defaced serial number. Opening the READER automatically voids this warranty. Disclaimer of Warranties. EXCEPT FOR THE FOREGOING LIMITED WARRANTIES, DIGITALPERSONA MAKES NO OTHER EXPRESS OR IMPLIED WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW AND SPECIFICALLY DISCLAIMS THE WARRANTIES OF QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS WITH REGARDS TO THE SYSTEM AS WELL AS ANY PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES. IF SUCH DISCLAIMER OF ANY IMPLIED WARRANTY IS NOT PERMITTED BY LAW, THE DURATION OF ANY SUCH IMPLIED WARRANTY IS LIMITED TO 90 DAYS FROM THE DATE OF DELIVERY. SOME JURISDICTIONS DO NOT ALLOW SUCH EXCLUSIONS OR LIMITATIONS, SO THEY MAY NOT APPLY TO YOU. THESE LIMITED WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. DigitalPersona Pro for Active Directory Administrator Guide 200 Chapter 16 - Warranties, Provisions & Regulatory Information General Provisions General Provisions Limitation on Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DIGITALPERSONA BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, GOODWILL, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, BREACH OF COMPUTER SECURITY SYSTEMS OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SYSTEM EVEN IF DIGITALPERSONA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DIGITALPERSONA DOES NOT GUARANTEE THAT THE SYSTEM WILL MEET ALL YOUR REQUIREMENTS OR ALL REQUIREMENTS OF THE SOFTWARE OR HARDWARE WITH WHICH IT INTERACTS. IN NO EVENT WILL DIGITALPERSONA’S LIABILITY FOR ANY CLAIM, WHETHER IN CONTRACT, TORT OR ANY OTHER THEORY OF LIABILITY, EXCEED THE PURCHASE PRICE OF THE SYSTEM PAID BY YOU. Some jurisdictions do not allow these exclusions or limitations, so such exclusions or limitations may not apply to you. The above limitations will not apply in case of personal injury in countries other than the U.S.A. and Canada only if and to the extent that such limitations are expressly prohibited by applicable law. Reverse Engineering. You may not reverse engineer, decompile, or disassemble the SYSTEM in whole or in part; nor shall you attempt to recreate the source code from the object code of the SOFTWARE PRODUCT. Any other activity regarding the form or substance of the SYSTEM will be allowed only to the extent such activity is expressly permitted by applicable law. Hazardous Use. The SYSTEM is not designed, made, or intended for use in an application where failure, malfunction or inaccuracy of the SYSTEM may cause death, serious bodily injury, including, without limitation, medical equipment, nuclear facilities, aircraft operation, air traffic control, life support. Any such use is prohibited without the prior written consent of DigitalPersona. You agree that neither DigitalPersona nor its suppliers, distributors or resellers will be liable, in whole or in part, for any claims, losses, costs or damages arising out of or in connection with the use and performance of the SYSTEM in such applications. If you use the SYSTEM for such applications without DigitalPersona Pro for Active Directory Administrator Guide 201 Chapter 16 - Warranties, Provisions & Regulatory Information Regulatory Information DigitalPersonal’s consent, you agree to indemnify, defend and hold DigitalPersona harmless from all claims, actions, losses, liabilities, damages, costs and expenses (including attorney's fees) arising out of or relating to such prohibited uses. Export Controls. You agree that you will not directly or indirectly export the SYSTEM and related technical data in violation of Export Administration regulations of the U.S. Department of Commerce and other applicable laws. You further agree that you will not export, re-export, divert or transfer the SYSTEM (a) into, or to a national or resident of any country to which the United States has embargoed goods, (b) or to anyone included in the U.S. government List of Specially Designated Nationals, the Table of Denial Orders, the Entity List, (c) or to anyone involved in the manufacture and proliferation of weapons in violation of U.S. applicable laws. By using the SYSTEM you are representing and warranting that you are not located in, or under the control of, or a national resident of any such country or on any such lists, or involved in any such activity. U.S. Government Rights. If you are an agency or instrumentality of the United States Government, the software and documentation included in the SOFTWARE PRODUCT are “commercial computer software” and “commercial computer software documentation,” and pursuant to FAR 12.212 or DFARS 227.7202, and their successors, as applicable, use, reproduction and disclosure of the software and documentation are governed by the terms of the End User License Agreement. Regulatory Information Any changes or modifications not expressly approved by DigitalPersona could void your authority to operate this equipment. The U.are.U Fingerprint Reader has been tested and found to comply with the limits for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules, and it is subject to the following conditions: a) It may not cause harmful interference, and b) It must accept any interference received, including interference that may cause undesired operation. DigitalPersona Pro for Active Directory Administrator Guide 202 Chapter 16 - Warranties, Provisions & Regulatory Information Regulatory Information This device conforms to emission product standards EN55022(B) and EN50082-1 of the European Economic Community and AS/NZS 3548 Class B of Australia and New Zealand. This digital apparatus does not exceed the Class B limits for radio noise emission from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications. Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada. DigitalPersona Pro for Active Directory Administrator Guide 203 Index Symbols .dplif extension 87 _uareupro SRV RR 44 DNS Console path 46 modifying Priority and Weight settings 46 A About menu item 144 Account is locked out from use of fingerprint credentials setting 73 account is locked out from use of fingerprint credentials setting 75 Account lockout duration 64 Account lockout threshold 64 Active Directory containers 42 Biometric Authentication Servers container 42 Policies container 42 Active Directory Domain Configuration Wizard 34 Active Directory Schema Extension Wizard 32 Active Directory, defined 9 add license 88 Administration Tools 23 Cleanup Wizard 136 installation 85 License Control Manager 86 overview 84 User Query Tool 131 Administrative Templates & Snap-ins 10 ADSI Edit Tool 76 Allow OneTouch Internet setting 70 Allow users to add account data setting 128 Allow users to delete account data setting 71, 128 Allow users to edit account data setting 128 attended registration using 90 Authentication Server Object Name property 43 authentication, defined 14 Automated Site Coverage ... setting 62 automatic DNS registration 44 B BAS Locator settings 60 Basic Template Format 66 Basic User Properties 72 Biometric Authentication Servers container 42 Server Version Object Name 43 Service Configuration Container Name 43 BTF 66 C Cache Domain User Data on Local Computer setting 67 Cache User Credentials setting 67 cached credentials defined 154 in One Touch Logon 153 Change Password Screen Template 111 Change Password Screen Templates automatic 112 manual 116 changes made during installation 42 changing your Windows password 168 chapter overview 3 checklist, deployment plan 185 choosing an account 130 cleaning the reader 169 Cleanup Wizard 136 command line install, Workstation 51 configuration options 179 configure domain 34 configuring DNS dynamic registration 46 Connect to this domain the next time you run License Control Manager 87 connecting to a domain 86 Containers deleting 121 editing 121 containers DigitalPersona Pro for Active Directory Administrator Guide 204 Index managing 121 conventions naming 5 notation 5 typographic 6 Creating Change Password Screen Templates 111 Creating OTS Templates 97 Credentials Management 81 Credentials, defined 14 custom installation of Pro Workstation 49 Custom Workstation installation 179 D delete user credential data 76 deleting registered fingerprints 167 Deploying DigitalPersona Pro Server 29 deploying OTS templates 125 deployment factors 181 Deployment Plan 180 Deployment Plan Checklist 185 deployment planning 172 DigitalPersona icon 92, 129 DigitalPersona Kiosk 27 DigitalPersona Platinum SDK 27 DigitalPersona Pro for Active Directory SDK 26 DigitalPersona Pro Server 20 DigitalPersona Pro Workstation 21 DigitalPersonaProSvr.adm 36 DigitalPersonaProWksta.adm 36 DNS Console path 46 DNS Registration 44 domain, configuring for Pro Server 34 Dynamic DNS, defined 14 Dynamic Registration of BAS Locator DNS Records setting 60 E Enable sound feedback 166 Enable visual feedback 166 End-User education 184 205 D-F event feedback fingerprint prompt feedback 145 fingerprint recognition feedback 145 fingerprint scan acquisition feedback 145 Event Logging setting 59 event logs specifications 79 extend the Active Directory schema 32 Extended Server Policy Module 24, 74 Extended Template Format 66 Extended User Properties 74 F Failed logon attempt lockout settings 64 False Accept Rate policy setting 65 FAR 65 feature comparison 31, 176 feedback requested 8 Field Catalog 95 filtering Pro events 77 finding Pro events 78 fingerprint credentials deleting 167 registering 147 fingerprint identification, defined 15 Fingerprint is allowed to unlock the smart card 69 fingerprint PINs, using 15, 155 fingerprint prompt feedback 145 Fingerprint readers 22 fingerprint recognition feedback 145 Fingerprint Recognition settings 65 fingerprint registration, defined 15 fingerprint scan acquisition feedback 145 fingerprint template, defined 15 fingerprint templates defined 14 registration template 15 Fingerprint Verification Lockout setting 64 fingerprint verification, defined 15 Fingerprint/Credentials Management 81 DigitalPersona Pro for Active Directory Administrator Guide Index G-O G Help menu item 142, 144 Hide Icon menu item 144 High Encryption, installing 198 licensing model 86 list of Administration Tools 84 local installation of Pro Workstation 47 Lock Computer menu item 143 locked account 75 locking a computer 158 Log Events policy setting 59 Logon Screen Actions, manual selections 105 Logon Screen Properties options 101 Logon Screen Template, manual options 109 I M getting license information 87 GPO implementation guidelines 37 Group Policy 11 H identification list 153 implementation guidelines 37 improving performance 46 installation scenario 174 installing Administrative Templates 36, 39 Microsoft Windows 2000 High Encryption (128-bit) Capability 198 Pro Server 35 Pro Workstation software 48 Workstation Template locally 39 installing High Encryption 198 installing license files 88 K key concepts authentication 14 cached credentials 154 fingerprint identification 15 fingerprint registration 15 fingerprint templates 14 fingerprint verification 15 identification list 153 L license installing 88 UALs 89 uninstalling 89 view details 88 License Control Manager 86 manual DNS registration 45 Maxi Size of Identification List setting 68 Maximum Number of Fingers ... setting 66 Microsoft Windows 2000 High Encryption (128-bit) Capability installing 198 modifying DNS Priority setting 46 Multi-credential Logon ... setting 69 Multi-credential logon settings 181 O One Touch Internet 16, 21 One Touch Internet, defined 16 One Touch Logon 21 Cached Credentials 153 changing Windows password with 168 Identification List 153 overview 21 One Touch Menu Help 142 Properties 142 Quick Links 141 One Touch SignOn 21 changing passwords 130 creating templates manually 103 deploying templates 125 logging on 129 overview 21, 92 settings 71, 127 DigitalPersona Pro for Active Directory Administrator Guide 206 Index One Touch Unlock 158 online help 8 Organizational Units 11 OTS Administration Tool containers 95 Field Catalogs 95 installing 93 setup 93 OTS Templates creating automatic 97 creating manual 103 P Password is not allowed for logon 69 Path to the container of templates setting 71, 128 PIN is required when a fingerprint is provided 69 Planning & Deployment 172 planning overview 174 Policies container 42 policy settings Account Lockout 64 False Accept Rate 65 Log Events 59 Max Size of Ident. List 68 Maximum Number of Fingers... 66 Multi-credential Logon 69 Use Remote Authentication Server 67 Priority Set in BAS Locator DNS SRV Records setting 61 Pro Server Active Directory containers 42 installation overview 29 installing software 35 overview 20 published information 43 system requirements 35 uninstalling 46 Pro Workstation custom installation 54 installing 54 207 P-R locking 158 system requirements 47 Product Compatibility 26 product components and modules 19 Product GUID property 43 Product Name 43 Product Version High property 43 Product Version Low property 43 Product Version Number property 43 Properties menu item 142 property settings Cache User Credentials on the Workstation 67 providing multiple credentials 130 provisions, warranties, & regulatory Information 199 published information 43 Authentication Server Object Name property 43 keywords 43 Product GUID property 43 Product Name 43 Product Version High property 43 Product Version Low property 43 Product Version Number 43 Schema Version Number property 43 Service Class GUID property 43 Service Class Name property 43 Service Principal Name property 43 Vendor Name property 43 Q query users 131 Quick Link 101 Quick Links menu item 141 R reader cleaning 169 touching 169 troubleshooting 191 reader icon, indicating connectivity status 143 DigitalPersona Pro for Active Directory Administrator Guide Index S-T reader menu About 144 Help 144 Hide Icon 144 Lock Computer 143 Properties 143 recommended skill set 7 Refresh Interval of BAS Locator DNS Records setting 60 Register BAS Locator ... setting 63 registering fingers 147 registration template, defined 15 registry settings, workstation 196 regulatory information 199 Related Products 26 remote installation of Pro Workstation 51 removing Pro data 136 required software & hardware 177 requisite knowledge 7 Reset account lockout counter after 64 running an interactive query 132 Running User Query Tool from the command line 132 settings, location 56 Show clear text passwords setting 71, 128 Show fingerprint icon setting 70 Show One Touch Menu ... setting 70 Show Reader icon on the taskbar property 166 Sites Covered by BAS Locator ... setting 62 smart cards, using for logon 157 stronger security settings 183 support 8 DigitalPersona Web site 8 during evaluation 173 online help 8 phone support 8 Professional Services 173 readme file 8 technical 173 supported readers 22 SVR RR 17 swipe readers 22 System Requirements 25 system requirements Pro Server software 35 Pro Workstation 47 S T schema Active Directory Schema Extension Wizard 32 extending 32 Schema Version Number property 43 SDK 26 Service Class GUID property 43 Service Class Name property 43 Service Configuration Container Name 43 Service Principal Name property 43 Service Resource Records 17 _uareupro SRV RR 44 adding manually 46 format 44 Service Version Object Name 43 settings categories 56 Templates finding 122 templates deleting 124 deploying 125 editing 123 finding fields in 123 finding redundant 123 managing 122 setting container path to 125 to remove user credential data 76 to unlock a locked account 75 touching the reader 169 two-factor authentication 130 typographic conventions 6 DigitalPersona Pro for Active Directory Administrator Guide 208 Index U-X U W U.are.U Fingerprint Reader 178 uninstalling Pro Server 46 Pro software remotely 51 Pro Workstation 54 unlocking locked accounts 75 upgrading from Previous Versions 29 Use Basic Template Format setting 66 Use DigitalPersona Pro Server for authentication setting 67 Use Remote Authentication Server policy setting 67 User Authentication Licenses 89 user credential data, remove 76 User must provide a fingerprint to log on 69 User must provide a fingerprint to log on setting 74 User must type a PIN when providing a fingerprint to log on setting 74 User Policies Basic 72 User Properties 71, 72 Extended 74 User Query Tool 131 parameters 132 run from script 134 users, attended registration 90 using attended registration 90 fingerprint PINs 15, 155 smart cards 157 Windows Event Viewer 77 using Pro Cleanup Wizard 136 warranties, provisions & regulatory Information 199 Weight Set in BAS Locator DNS SRV Records setting 61 Windows Event Viewer 59 filtering Pro events 77 finding Pro events 78 using 77 Windows Logon Policies 179 Windows Registry 196 workstation only installation 175 Workstation Properties settings 70 X XTF 66 V Vendor Name published information property 43 view license details 88 209 DigitalPersona Pro for Active Directory Administrator Guide