The Government of The Republic of Singapore Ministry of

ver 2.0
The Government of
The Republic of Singapore
Ministry of Manpower,
Foreign Manpower Management
Division, Employment Agency
Licensing Branch
User Guide to Online Business
Licensing Service (OBLS)
Version 2.0
Nov 2013
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ver 2.0
Using Online Business Licensing
Service (OBLS)
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Using Online Business Licensing Service (OBLS)
Employment Agency
This user guide is designed to guide users of the On-line Business Licensing Service (OBLS).
Contents
Page
PC Setup / Requirement -----------------------------------------------------------------------------------------------
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Important Notes ---------------------------------------------------------------------------------------------------------
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Section 1 – Guide to renew employment agency licence ---------------------------------------------------1.1
Who can renew for an employment agency licence? ---------------------------------------------1.2
How do I renew my employment agency licence? --------------------------------------------------
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Section 2 – Guide to getting help ---------------------------------------------------------------------------------2.1
Who do I contact when I encounter problem? ------------------------------------------------------
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PC Setup / Requirement
To be able to access the system, you would need a PC with Internet access. To access the
website, please use the recommended internet browser software:
• Internet Explorer
• Mozilla Firefox
• Safari
Please adopt the recommended settings for internet browser software:
• Turn off any pop-up blocker (Using Internet Explorer as an example)
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Important Notes
While accessing/using OBLS, please be reminded of the following:
• Use the recommended internet browser software
• Adopt the recommended settings for your Internet browser under the “PC Set Up /
Requirements” section of this user guide.
• Do not click on the browser BACK, FORWARD or REFRESH button.
• Do not leave OBLS idle for more than 15 minutes.
• Always log out of OBLS when not in use.
• Should you be prevented from carrying on any transactions in OBLS at any point in time,
please close the Internet Browser program and then re-start the Internet Browser
program again.
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Using Online Business Licensing
Service (OBLS)
Renew
Employment Agency Licence
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Section 1 – Guide to renew employment agency licence
1.1. Who can renew for an employment agency licence?
Only authorized filer of an employment agency will be able to renew for an employment agency
licence. The authorized filer is limited to the following positions.
ACRA Entity
Positions
Business
Owner, Licensee
Company
Director, Managing Director, Agent
Limited Liability Partnership (LLP)
Partner, Manager
1.2 How do I renew my employment agency licence?
Step 1: Launch Internet Explorer/Safari/Mozilla Firefox
Step 2: Enter the following URL: https://licences.business.gov.sg in the address link.
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Step 3: Click on [renew] tab at the top right hand corner
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Step 4: You should see the screen below where the filer should do the following:
• Click on [I don’t have RRN] tab
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Step 5: You should see the screen below where the filer should do the following:
• Search by entering the key word ‘Employment Agency’
• Search by selecting the agency ‘Ministry of Manpower’
• Click on [Search]
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Step 6: You should see the screen below where the filer should do the following:
• Select on the [Employment Agency Licence – Renewal]
• Click on [Next]
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Step 7: You should see the screen below where the filer should do the following:
• Click on [ Proceed ]
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Step 8: You should see the screen below where the filer should do the following:
• Select your organization type and enter your UEN number.
• Click on [ Proceed ]
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Step 9: Enter your Singpass details.
Step 10: OBLS will display some basic information about your personal particulars. If the
information is correct, please click on [ Proceed ]
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Step 11: OBLS will display basic ACRA information. If the information is correct:
• Click on [Proceed ]
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Step 12: You should see the screen below where the filer should do the following:
• Verify his/her particulars
• Provide the information required
• Indicate the preferred mode of notification so that OBLS can update the filer on
the application status
• When you are done, click on [ Proceed ]
• If you intend to save, click on [ Save as draft ]
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Step 13: You should see the screen below where the filer should do the following:
• Proceed to complete the Employment Agency Licence - Renewal form
• When you are ready, click on [ View Form ]
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Step 14: Verify the information in below screen. Once done, click [Proceed]
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Step 15: You should see the screen below where the filer should do the following:
• Verify the Employment Agency Licence - Renewal form
• Verify the ACRA details
• Check the box in the “Declaration” section
• Check the box in the “Acknowledge” section
• When you are ready, click on [ Submit Application]
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Step 16: Once application is submitted, click on [ Make Payment ]
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Step 17: You should see the screen below where the applicant should do the following:
•
•
•
Verify General Details
Verify Payment Details
When you are ready, click [Pay].
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Step 18: To select your preferred mode of payment, click on one of the icons under
Payment Mode column.
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Step 19: You will be redirected to a secured site for you to select your preferred bank, click on
[ Submit ].
Step 20: After submitting, you should receive the following acknowledgement:
• Transaction Notification from eNets
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Step 21: You will be notified by OBLS via SMS or Email when there is a change in your
application status
Step 22: Click on [Logout] to end the transaction.
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After Receiving Approved Pending Payment Status
Step 1: Click on [ Check Status ] tab at the top right hand corner
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Step 2: Enter your Singpass details.
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Step 3: You should see the screen below where the filer should do the following
•
Click on the Application number hyperlink under [Application ID]
Step 4: You should see the screen below where the filer should do the following:
• Proceed to click on [ Make Payment ]
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Step 5: You should see the screen below where the filer should do the following:
•
•
•
Verify General Details
Verify Payment Details
When you are ready, click [Pay].
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Step 6: To select your preferred mode of payment, click on one of the icons under
Payment Mode column.
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Step 7: You will be redirected to a secured site for you to select your preferred bank, click on [
Submit ].
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Step 8: After submitting, you should receive the following acknowledgement:
• Transaction Notification from eNets
Step 9: You will be notified by OBLS via SMS or Email when there is a change in your
application status
Step 10: After submitting, you will be shown the below page where you can click on [ Check
Status ] to view the status of your application.
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Step 11: You should see the screen below where the filer should do the following:
• Download licence by clicking [Employment Agency Licence] hyperlink
• Click on [Logout] to end the transaction
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Section 2 – Guide to Getting Help
2.1 Who do I contact when I encounter problems?
For enquiries on licensing issues, please contact us at (65) 6438 5122 or email us at
mom_fmmd@mom.gov.sg.
For enquiries on online applications and payments, please contact the OBLS IT helpdesk at (65)
6898 1595 or email to obls@spring.gov.sg.
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