Emotional Capital and Professional Socialization: The Case
Transcription
Emotional Capital and Professional Socialization: The Case
Emotional Capital and Professional Socialization: The Case of Mortuary Science Students (and Me) Author(s): Spencer E. Cahill Source: Social Psychology Quarterly, Vol. 62, No. 2, Special Issue: Qualitative Contributions to Social Psychology (Jun., 1999), pp. 101-116 Published by: American Sociological Association Stable URL: http://www.jstor.org/stable/2695852 . Accessed: 28/09/2011 23:01 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at . http://www.jstor.org/page/info/about/policies/terms.jsp JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org. American Sociological Association is collaborating with JSTOR to digitize, preserve and extend access to Social Psychology Quarterly. http://www.jstor.org SocialPsychology Quarterly 1999,Vol. 62,No. 2,101-116 Socialization: EmotionalCapitaland Professional ScienceStudents(and Me)* The Case ofMortuary SPENCER E. CAHILL University ofSouthFlorida science mortuary studyof an accredited Thisarticleis based on an ethnographic social and itsstudents' a variety of waysin whichthisprogram progam.It describes between the workwithand aroundthedead.It also drawscontrasts livesnormalize sciencestudents'emotionalreactionsto theworkoffuneral successfulmortuary students (and myown),and explainsthoseconand thoseof unsuccessful direction I introDrawingon theseobservations, trasts in termsof biographical backgrounds. in duce theconceptof "emotionalcapital"and explorehow it maybe implicated and exclusion, and of occupational selection socialization processesofprofessional ingeneral. andinthesocialreproduction ofstatusdistinctions Barley 1983; Habensteinand Lamers 1981; Howarth1996;Pine 1975;iXrnerand Edgley [1976]1990;Unruh1979).Yet we have inexplicablyignoredtheiroccupationalsocialization. This neglect is especially perplexing whenwe considerrecentinterestamongstudentsofsociallifein theemotionaldemands and dynamics of work (e.g., Hochschild 1983; Stenrossand Kleinman1989) and of occupationalsocialization(e.g.,Loseke and Cahill 1986; Smith and Kleinman 1989). the workof funeral Froma lay perspective, directorsappears emotionallyoverwhelming. Funeral directorsconstantlyface the They routinelyhandle specterof mortality. and live among corpses.Their embalming workexposesthemto sightsand smellsthat mostof thelay publicwouldfinddisgusting disand repellent. Theymustdispassionately cuss with grief-strickenclients, without obituar*1amgrateful toMarthaCopp,Sherryl Kleinman, seemingcallous,death certificates, Donileen Loseke, E. Doyle McCarthy,and the ies, funeral arrangements,interment,the forSPQ fortheircareful read- costsand featuresof mortuary reviewers anonymous merchandise, of earlierversionsof criticism ingand constructive direction of Funeral and methods payment. thispaper.I hope I have done theiradvicejustice. neutrality" involves "affective clearly to Spencer Cahill, Direct correspondence InterdisciplinarySocial Sciences, SOC 107, (Parsons1951) towardmattersabout which of SouthFlorida,Tampa,FL 33620-8350 the lay public feels anythingbut neutral. University (scahill@luna.cas.usf.edu). 1As one indication offuneral directors' relatively Thustheoccupationalsocializationoffunerwouldseem at least as emotionin 1990approximately 1,600students al directors smallnumbers, mortuary science ally chargedand potentiallyinstructive graduatedfromthe40 accredited as intheUnitedStates(Emmons thatoftheoftenstudiedphysician. schoolsandprograms 1991:E4). In thatyear the nation's 124 medical Here I examinepart of the process of schools granted15,075MD degrees;its 182 law schoolsgranted36,485LLB and JD degrees(U.S. becoming a funeraldirector,withspecial BureauoftheCensus1994:191) attention to its emotional demands and In 1958, Everett Hughes (1958:120) called for"studieswhichwill discoverthe courseof passage fromthe laymen'sestate to that of the professional."Since then a numberof studentsof social lifehave heedsocialed his call forstudiesof professional ization.Apparentlyconvincedthat physiprofessionals, many cians are the archetypal have focused on medical students (e.g., Becker et al. 1961; Fox 1957; Haas and Shaffir1977,1982); othershave studiedthe professional socializationof teachers(Lortie 1968), the clergy(Kleinman 1984), nurses (e.g.,Davis 1968;Stimson1967),socialworkers (Loseke and Cahill 1986), and lawyers (e.g., Granfield 1992). Funeral directors, absentfromthislist. however,are strangely Studentsof social life have given a good deal of attention to funeraldirectorsin view of their relatively small number' (e.g., 101 102 SOCIAL PSYCHOLOGY QUARTERLY dynamics.This paper is based on my five the biographical paths that lead them to monthsof participantobservation of an suchwork. accreditedmortuaryscience programat a On the basis of that informationand community college that I simply call thoseanalyses,I makethefollowing proposal: The theoretically reasonableassumption Community College. ... involves... a Aspiringfuneraldirectors'formaledu- that"becomingprofessional (Haas and cationin mortuary scienceis onlyone part psychologicaltransformation" Shaffir has 1982:194) blinded students of of theiroccupational socialization. More social life to what aspirants' bring emotionthan a fewhave had at least some contact withfuneraldirectionor directorsbefore ally to theiroccupationalsocializationand enrollingin mortuaryscience programsor may have to bringto surviveits emotional schools,as I discussbelow in greaterdetail. ordeals.BorrowingfromBourdieu ([1979] Also, in most states,theyare required to 1984),I introducetheconceptof"emotional completenot onlyan accreditedprogramof capital"and arguethatthecase of mortuary study in mortuary science but also an science students suggests some general The programin whichI par- lessons about emotionalprocessesof occuapprenticeship. ticipated,forexample,is located in a state pational selectionand exclusion,socializathatrequiresaspiringfuneraldirectors, after tion,and statusreproduction. theycompletetheirstudies,to serve a 12monthapprenticeship in a licensedfuneral STUDYING MORTUARY SCIENCE AT COMMUNITY COLLEGE home that conductsat least 40 funeralsa year and to pass the nationallystandardThe mortuary science program at ized examination administered by the Community College consistsof a wide variConferenceof Funeral Service Examining ety of requiredcoursesthatgenerallytake Boards. Only then can theytake the state two academicyearsto complete.It includes boardexaminationand,ifsuccessful, receive coursesin funeralserviceand griefcounseltheirlicense to practice.Yet, theirformal ing,managementand accounting,human educationin mortuary scienceis a significant anatomyand pathology,"restorativeart," part of their professional socialization. and a two-coursesequence on embalming Mortuaryscienceschoolsand programscol- that involves both lectures and practical lectivelyimmersetheirstudentsin theoccu- "laboratory"experience.In addition,stupationalcultureof funeraldirection, provid- dentsare also requiredto take a fewliberal ingan extendedprofessional baptism. artscoursesofferedbyotherdepartments. In thisarticle,I focuson the emotional The mortuaryscience departmentat demandsand dynamicsof mortuary science CommunityCollege is a division of the education. I examine the more general School of Health Sciences. Although the lessons theysuggestabout the emotional departmental and facultyofficesare located requirements and consequencesof occupa- in the Health SciencesBuilding,all but two tionalsocializationand about theemotional of the mortuaryscience classes-anatomy reproductionof statusdistinctions. I begin and pathology-areheld in thebasementof witha briefdescription of the mortuary sci- anotherbuilding, whichalso houses the stuence programin whichI participated and of dentcenter.The groundslopes downwardat my own participant observation. Then I one end of thatlong rectangularbuilding, describe and analyze how the settingsof where the basement opens onto a small aspiringfuneraldirectors'formaleducation, paved parking area. Concrete steps lead theirrestricted social networks, and the lan- fromthat area up to a loading dock and guage of mortuaryscience educationwork metal double doors that are painted gray. togetherto neutralizetheemotionalimplica- The doorsbearfluorescent orangesignswith tionsof lay attitudestowarddeath and the black lettering that boldly announce dead. Next I considerthe mortuary science "Authorized PersonnelOnly." students'accountsof theirown emotional These double doors open onto the reactionsto theirworkwiththedead and of embalming or whatthemortuary laboratory, EMOTIONAL CAPITAL AND PROFESSIONALISM science studentsand facultyoftencall the morgue.Througha door to the leftis the classroomwheremostof the mortuaryscience classesare held.That classroomis also accessiblethrougha door to an emergency exitaroundthe cornerof the buildingfrom the loadingdock and througha door at the back of an auditoriumstage.Both of these doorsopen ontoa smallloungebetweentwo sizablebathrooms withshowerstalls.A door on theoppositewall of theloungeleads into a "displayroom"filledwithcasketsand other funeralparaphernalia; thedoor at the opposite end of the displayroomopens onto the classroom. Mortuary science classes at Community Collegearenoteasilyaccessible. I gainedaccess to thoseclasses through the directorof the mortuaryscience programat Community College.We firstmetin her office,where I explained my interests and plans.Althoughshe could not allow me to participate in embalmingsbecause of state regulations,2 she was otherwise amenable. The nextmorningwe walked fromthe director'sofficeto the loading dock and double doorsleadingintothemorgue.After a brieftour of the embalminglaboratory and displayroom,she introducedme to the students in the Health and Sanitation Scienceclass.Again I explainedmyinterest and plans. The students,aftersome often uncomfortable questioningabout myintentions,3agreed unanimously,althoughperhaps unenthusiastically, to accept mypres2 State law prohibited anyone except licensed apprenticeand fullylicensedfuneraldirectors,registeredmortuaryscience students,and membersof the deceased person's immediatefamilywho so request fromwitnessingan embalming,much less participating.Thus,to attendthe embalminglab, I would have had to registeras a mortuaryscience studentwith the state department of health. That would have requiredmore deceptionthanI was willingto perpetrate,and more thanthe directorof the mortuaryscience programat CommunityCollege was willingto aid and abet. 3 The most disconcerting questions seemed to be designedto reveal myprejudices,whichI labored to conceal. For example,one studentabruptlyasked if "we look like you expected us to look." Aftersome I answeredthatI did not know what I stammering, expected, convenientlyconcealing my surprisethat theylooked like typicalundergraduates. 103 ence.Whatevertheirunspokenreservations, I was heartenedwhenthreeof the students invitedme, afterclass,to join themin the cafeteriaforcoffee. Over the next 42 months,I regularly attendedclassesin healthand sanitationscience, psychologyof grief,and embalming, and I visiteda fewotherclassesless regularly.I also talkedinformally withthestudents. I oftenjoined themfor lunch,coffee,and in thestudentcenter,and visitconversation ed a few of them at theirhomes and the funeralhomes where theyworked.I also interviewed eightof the studentsmoreforI keptextensivefieldnotesand tape mally.4 recorded the interviews and later transcribedthemin full. I also keptwrittenand mentalnotesof myemotionalreactionsto what I saw and heard at and near CommunityCollege. In analyzingmyfieldnotesand interview transcripts,I became convincedthatimportant lessons could be drawnfromthe contrast between the mortuaryscience students' emotionalreactionsand myreactionsto the workof funeraldirection. Thus,in whatfollows, I observe Kleinman and Copp's (1993:54) advice,weavingmyown "feelings into the analysis ratherthan relegat[ing] themto the beginningor end of the story." AlthoughthisprocessrevealsthatI was far froma perfectlyempatheticresearcherat CommunityCollege, it also demonstrates the importanceof earlieremotionalsocialization to occupational socialization, and perhaps to the reproductionof statusdistinctions. LIVING AND WORKING WITH DEATH Before beginningmy observation at Community College,I had had littlecontact withdeathand the dead. I was and stillam frightenedand repulsed by the veryidea; 4Three of theeightstudents whomI interviewed werewomen;fiveweremen.The threewomenwere 21,25,and35 yearsold;themen'sagesrangedfrom 20 to 36. I interviewed one of thesestudents at the funeral homewherehe worked, twoat theirhomes, andtheotherfiveat variouslocations on thecampus of Community College.The interviews rangedin from11to41hours. length 104 SOCIAL PSYCHOLOGY QUARTERLY I gave them(and stillgive them) time,mostof us go aboutour everydaylives therefore littlethought.I doubt thatI am unusualin as ifdeathdid notexist. This is notpossibleforfuneraldirectors theserespects, at least amongcontemporary or mortuary science students.They are NorthAmericans.The historicdecline in rates and the associatedincrease unique even among those who routinely mortality in lifeexpectancy"means thatformanyof deal with death in their working lives. us,thefirstpersonallymeaningful deathswe Unlike physiciansand nurses,theycannot will encounterwill be those of our parents leave the handlingof corpsesto underlings and these will occur when we are middle (Sudnow 1967:43); unlike those aides and aged" (Lofland1985:177).5Even whendeath orderlies, they cannot "systematically makes an appearance in our lives,it often attempt to avoid the task" (Sudnow remainssafelyconcealedbehindthewallsof 1967:82).Even morgueattendantsand medturnthedead over such as hos- ical examinerseventually "specializeddyinginstitutions" to who funeral often mustcleanup directors, pitals and nursing homes (Blauner the mess that others have made of the 1966:384).There death assumesthe "repelDeath deceased. is not a routinepart merely lentformof the seriousillnessand the care of work funeral directors' but its reasonfor it required" (Aries 1981:612). As Aries with the dead and around existing. Working argues,modernmedicine'sheroicstruggles constant reminders of death is the cruxof withdeath have increasedits horrorwhile their job rather than one distasteful aspect. decreasingitsfascination. Perhaps we now talk and writeabout Mortuaryscienceeducationnormalizesthat death almost obsessively.Since the 1950s, work; at least it does so at Community whenGorer (1955) condemnedthe discur- College. sive pruderytoward death and dying in Scenes "Anglo-Saxonsocieties,"theyhave become, Normalizing in Lofland'swords,"very'in'topics." The mortuary science students at College cannotescape vestiges in collegeclassrooms, in Community Theyarecelebrated a torrential outpouring ofbooks,in newspa- and symbols of death. They pass several in semi- times each weekday through either the pers,magazineand journalarticles, narsandconferences, in television documen- embalminglaboratoryor the displayroom scitariesandtalkshows, andinnewlyorganized on theirwayto and fromtheirmortuary or rejuvenated researchclearinghousesand ence classes. The normal scenes of their foundations. (Lofland1975:243) withrefrigerateverydaylivesare furnished ed compartmentsthat oftenhold corpses, Yet suchtalkand suchtextscan be emotion- shinystainlesssteel "preparation"tableson ally cheap.The cover of intellectualinsula- which bodies are embalmed three aftertionthattheymayprovidekeepsdeath'sfas- noonseach week,and casketsforoccupancy cinating horrors out of our everyday bythedead. thoughtsand conversations.6Most of the The classroomprovidesno respitefrom remindersof the students'intimateassociaS Contemporary NorthAmericans'experience tionwithdeath.Whenseated at theirdesks, withdeathcertainly variesgreatly. Yetincomparison theyface a numberof plasticbusts whose withour ancestorsand withpeople in manyother featuresreplicatetheravagesof disease and partsof theworldtoday,all buta veryoffewofus are inexperienced withdeath.Beforethe"mortality former discursively capturedand disciplined bodily in westernEuropeand NorthAmerica pleasuresundertherubricof sexuality;the latter revolution" during thelasthalfofthenineteenth century andthe maywellbe discursively tamingtheemotionalturfirsthalfof the twentieth century(Goldscheider bulencesurrounding death.Normativestandards 1971),deathwas a constantin almosteveryone's such as Kubler-Ross's (1969) widely known In NorthAmericatoday, experience. suchexperience sequenceofemotional toimpending reactions death, is therareexception rather thantherule. whichis now oftengeneralizedto griefas well, 6 Foucault's(1978) analysis of themodernobses- determine ofthoseemothenormality orpathology sion withtalkingand writingabout sexualityhas tionsandjustify thetherapeutic correction ofabnorforthecontem- malresponses instructive potentially implications byvariously titledengineers of emototalkandwriteaboutdeath.The tions. porary compulsion EMOTIONAL CAPITAL AND PROFESSIONALISM 105 serioushead injuries.Those busts,on which amongcaskets.None ofthiswas abnormalin the studentspracticetheirrestorativeart, the mortuary science classroom at are stored facing forward on two high CommunityCollege. What was apparently shelvesthatrunthelengthof thewall at the unusual was my own discomfortwiththe frontof the classroom.To me, one of the blankstaresofgrotesquebusts,thesightof a uninitiated,theywere the stuffof night- corpse,and the veryidea of sittingalone maresratherthanof normal,everydaylife. amongcaskets. partof Theirconstantpresenceis apparently sciencestudents'professional Normalizing the mortuary Associations standard So too is theinstructors' initiation. However normalthe mortuaryscience practiceof spreadingtheirnotes on a body gurneyand lecturingfrombehindthe gur- studentsconsider theirclassroom experiney.If no gurneyis presentin theclassroom, ences,most otherstudentsat Community theywheelone in fromtheembalminglabo- College regardthemotherwise.One of the sciencestudentstold me,"WhenI ratoryratherthanusingthe always-present mortuary at a partyor something,I someone meet lecternand table,.The lecternand table are to talk to themfora whilebefore try always mere decorations;the gurneyis a familiar, Even then,that'susuthem major. my telling normaltoolofthetrade. It is also standard practice for the ally the end of the conversation."Another and studentsto leave the doors studentdescribedthe receptionthathe and instructors open betweenthe classroomand both the two othermortuaryscience studentsfaced theirtextbooksat thecamand thedisplayroom. whenpurchasing laboratory embalming One or theotherof theseadjacentroomsis pus bookstore: "The cashier and person visiblefromalmosteverydesk in the class- approvingchecks are talkingto everyone room.Althoughthebodies forthe embalm- who comes throughthe line. We put our inglab7are storedout of sightin the refrig- books on thecounter;theyjustshutup.They the lingering smellof wouldn'tevenlook up."I had a similarexpeeratedcompartments, drifts riencewhenbuyingthetextfortheembalmsometimes corpses badlydecomposed intothe classroom.On one such occasion,a ing class. The studentcashier greeted me studentturnedto a classmatesittingbehind witha smile and pleasant hello,picked up him and remarked,"Whew,are you guys thebook to findthe price,saw thatthe title gonna have funin lab today."On another was The Principles and Practice of (admittedlyexceptional)occasion,a rather Embalming (Frederick and Strub 1989), substantialdraped body lay on one of the coldly told me the price, and studiously tablesin themorguethroughout avoided myeyes throughout preparation the remainder It was ofourtransaction. the hour-longlectureon embalming. clearly visible fromwhere I was sitting; Other mortuaryscience studentscomdespite my best efforts,I could not keep plained that even when otherstudentsdo about it.If I talkto them,as one womanrecounted, fromlookingat it and thinking "they could judge fromthe discussionsand the ask all these dumb questions.Like, do you furiousnote takingthatsurroundedme,the take the brainsout? Or like,I wear a lot of otherstudentsfeltno suchcompulsion. bracelets,and people ask if I take themoff I saw a door to the classroom closed the bodies." Only one of the mortuaryscionlyonce,whena studentwas sentintothe ence students with whom I became display room to take a quiz that he had acquainted maintainedthather major was missed earlierbecause of illness.He com- not a social handicap. She once boasted, pleted the quiz behind that door, sitting "I'm alwaysbeingasked out,and I've never gone withone of these [mortuaryscience] she was theonlystudent guys."Interestingly, 7 The mortuary science programreceivedso- who withdrewfromthe mortuaryscience called"lifedonor"bodiesforuse in theembalming thosebodiesweretransported programduringmy period of participant lab.Once embalmed, The distanceshe proudlyplaced foruse observation. to themedicalschoolat thelocaluniversity class. between herselfand her classmates may intheinfamous grossanatomy 106 SOCIAL PSYCHOLOGY QUARTERLY havekeptherfromreachingheroccupation- classworkwere farfromordinary, however. al goal. One woman,who had theembalminglab on Shunned by the other students and Friday,complainedmorethanonce thatthe wearyof theirmorbidcuriosity, mostof the studentsin the Wednesdaylab "got all the mortuaryscience studentsat Community bodies.At thisrate,we'reonlygonnagetten College stick together. They often live or twelvethissemester. It's notfair." together:Four of the eightwomen in the On anotheroccasion,a woman(K) and programsharedan apartment, and a number a man (M) had thefollowing discussionover of the men were roommates.Their apart- lunch. mentswere oftenthe settingsfor parties M: Did yousee thatonewe gotlasttime? attendedprimarilyby othermortuaryscience students.Yet not all of the students K: Theonethatbledandeverything. were includedin thisinformalsocial circle. M: Thatwasn'tblood.Thatwas shit.When The two AfricanAmerican studentslived we pumpedup the cavities,it shitall over withtheirfamilies,who operated funeral everything. homes,and three older students,who had come to the mortuaryscience programat K:Theyalwaysdo that. CommunityCollege afterpursuingother M: [holding up theforefingers of each hand careers,seldom associated withthe other about two feet That apart] big! students outside the classroom. Among these threeolder students,each of the two Thiswas usual fareforthemortuary science menwas marriedto thedaughterof a funer- studentsat Community College. al director, forwhomhe worked;thewoman was marriedto a funeraldirector. One ofthe Normalizing Talk youngerstudentsalso had littlecontactwith The mortuary sciencestudents'intimate the othermortuaryscience studentsaway fromcampus; he lived in the thirdfloor contactwiththedead and withdeathis norapartmentof a statelyVictorianhouse that malizednotonlybywhattheytalkaboutbut also by how theytalk and how instructors had longheld a family-owned-and-operated funeralhome.Whilelivingthere,thisstudent talkto them.Like nursingand medicaleduwas befriendedby the sisterand brother cation (Davis 1968:249; Haas and Shaffir who ownedand operatedthe funeralhome, 1977:77), mortuary science education and who lived on the second floor.Thus requiresstudentsto adopt an occupational even among those studentswho did not rhetoricand esotericlanguagethatcommusocialize withtheirclassmatesoffcampus, nicate professional authorityand a calm everydaysocial liferevolvedaroundfuneral composuretowardmattersthatmostof the lay publicfindsemotionallyupsetting. That direction. clinicallanguage On campus,thestudents'casual conver- language,likethescientific, sations also revolve oftenaround funeral of medicaleducation(Smithand Kleinman direction.They regularlygatheraround a 1989),encouragesstudents'"analytictranstable in the cafeteriaof the studentcenter, formation"of theirpotentiallyunsettling to whichtheyhave a standingclaim.Even contactwithhumanbodies.The corpseis no when the cafeteria is otherwise filled to longera dead personbut an interconnected capacity,that table is leftopen for them. systemof arteriesand veinswithnumerous DuringthemanyhoursI spentat thattable, convenient points of entryand exit for I never saw another studentaddress the injecting chemicals and draining blood. sciencestudentsexceptto request Studentslearn to thinkof the corpse as a mortuary thesalt,pepper,or ketchup. series of technical puzzles and problems The conversations thatwereheldat that posed by the cause of death,the previously table coveredthe usual topicsof concernto ingestedsubstancesthatit maystillcontain, college students:past and currentloves, the chemicalchangesthatit is undergoing, plans forthe weekend,and classwork.The and the injuriesthatit sustainedbefore,at, mortuaryscience students'discussionsof or afterdeath. EMOTIONAL CAPITAL AND PROFESSIONALISM The mortuary science students at Community Collegehave littlechoicebutto adoptthatlanguageand analyticperspective towardthe bodies of the dead. Duringone embalminglecture,forexample,a student asked if "we have to reciteall thisforthe National Boards." The instructorreplied, "You're goingto have to knowitbetterthan you do now." She then continuedher lecture, and the students continued taking notesthatprobablyread something like the followingexcerptfrommy own notes for thatday: 107 As I suggestedpreviously,the normal scienceclassroomand talk of the mortuary embalming laboratory at Community Collegeis oftenalso thetalkofthestudents' casual conversation.During one lunchtime conversation about cranial autopsy, I remarked,"it probablytakes some restorative work." One of the students replied quicklyand enthusiastically. Thereare advantagesto usingthe axillary arteryas a pointof injection. It is nearthe The comcenterof embalming circulation. panion,axillaryvein is near the centerof venousdrainage.Bothvesselsare comparatively superficial andneartheface. Such languageis more thana collectionof words;ittransforms corpsesinto"cases." The embalming laboratory demands such analytictransformation of lifelessbodies intoobjectsof technicalconcern.The lab instructor oftenrequiresstudents, usingred and blue markers, to traceparticular arteries and veins on bodies before they are embalmed.The students'technicalfascinationwiththe bodies thattheyare embalminteringsometimesexceedstheinstructors' est.As one studentexplainedto me, We wereshootingfluidup thisside of the head ... and thefluidwas goingup ... this sideofthefacewas filling up becauseitwas goingbackdownthevein.But thissidewas all getting purpleand cloggingup.And the veinhad beentiedup;thejugularhad been tiedoffforsomereason.He [thelaboratory toldus totieitoff, butI said,"Mr. instructor] McDraw,8 youknowwhat?We couldgetthis colorout,thisblood,ifwe openedup this jugularand let the vein drainout.""Yeah probablyso,"likehe couldhavecaredless. Like,"getit done.I wantto go home and havedinnerwithmywife." It reallydoesn't Actually, you'dbe surprised. unlessthepersonis bald.Because theyjust cutthescalpfromthereto there[indicating the imaginaryincisionon his own head]. And theyjustpull theskinback,and then up to takethebrain theytakethecalvarium out.Thentheyfillup theheadwithcottonor back,and whathaveyou,putthecalvarium pullit [thescalp]rightback.Thatside'son so nobodyseesitanyhow. thepillow, He thenfinishedhislunch,butI did notfinishmine.His "case" was myhorror. Althoughnot forme, the talk and the scenes of mortuaryscience education at CommunityCollege and the students'circumscribedsocial contactsapparentlynormalize death and work withthe dead for mostof them,helpingthemto acquire the and emojudgments, emotionalperceptions, tion managementskillsrequiredforadmitYet from tance to theirchosenoccupation.9 all appearances and accordingto the students' own reports,they experience less emotionaldifficulty withtheworkoffuneral directionthanI encounteredwhileobservingit.At leastthatseemedto be thecase for those who eitherhad completed the pro- 9Manypracticing worknotonly funeral directors survivors. withthedead butalso withtheirgrieving fromthe directors mustshiftskillfully Thosefuneral affective of thepreparation room,where neutrality to thesympathetic concernofthe occurs, embalming consultationoffice.Mortuarysciencestudentsat in College receiveexplicitinstruction Community servicecounseling" in one oftheirrequired This studentand probablymanyothersare "funeral courses,and some studentsrepeatedlyexpressed engrossedby the normaltalk and workof theirinterest and"helpingthefamiin grieftherapy scienceeducation. mortuary seemto treatsympalies."Yet faculty and students clientsas "onlynatural." theticconcernforgrieving At leastthemortuary scienceprogram does notculconcernas extensively, tivatesuch sympathetic 8This andotherpropernamesusedherearepseu- although as itencourages calmcomposure implicitly, donyms. inhandling thedead. 108 SOCIAL PSYCHOLOGY QUARTERLY gramor remained enrolled at the end of College. semesterI spentat Community EMOTIONAL DIRECTIONS TOWARD FUNERAL DIRECTION arteriesand pull themup. So we're sitting ourthumbs, whileshe'slike theretwiddling some anorexicpawingat meat ... You've got to getyourhandsinanddo it. The more successfulmortuaryscience stuAt the beginningof the academic year dents at Community College had little in whichI attendedclasses at Community respectfortheirclassmateswho did not"get College, 28 studentswere enrolled in the theirhandsin" and do theworkoftheirchomortuaryscience program.By the seventh sen occupation. These studentsreported week of the springsemester,24 remained. doing so, and having done so, with only Two students withdrew during the fall minordifficulty. semestershortlyafterwatchinga filmof an autopsyin therequiredanatomyclass,which EmotionalUndertakings many of the students call "Gross I." sciencestudentsat Few of themortuary Accordingto the directorof the mortuary Community College claimedthattheynever scienceprogram, bothhad becomeill during had problemsworkingaroundand withthe thefilmand decidedthattheywere"notcut dead. Although three told me that they out" for a career in funeral direction. "neverhad any trouble,"mostreported,in Anotherstudentwas expelledfromthepro- thewordsof one,thattheyhad trouble"just gramforfailing"Gross I" because of exces- thefirsttimewe startedto do thelab itself.I siveabsences. thinkyou have to get used to it-the things The studentswho remainedin the pro- thatgo on." Anotherstudentdescribedhis gramhad littlesympathyforthese former firstembalming"case" and the attendant classmates.As one of those remainingstu- difficulties in somedetail: dentssaid,"It's a businesswhereunlessyou case. My firstone actuallywas a mongoloid really want to do it, you won't. That was and he theirproblem."Theyhad evenless sympathy It was prettysad. Like twenty-two, And it was difficult lookedsixty. to embalm forthewomanmentionedearlier,who withit was difficult to findthe vents because drewfromtheprogramduringmyperiodof [veinsforblood drainage].I mean,it was observation.'0 One of herformer participant gruesome... I sat down ... you feel uncompartnersin the embalminglab told me the fortableat first;don'tget me wrong.I felt following: real queasy.I admitthatI did.And then... I You shouldbe able to makeyourincisions gotusedto it.It doesn'tbothermeanymore. and raise arteriesin fiveminutesat the of the mortuary scimost-a minuteis all it should take. She Like thisstudent,most who at ence remained students Community tookfifty-five minutesjust to findthetwo College admittedsome aspectsof embalmbotheredthembutreportedthat inginitially 10The familybackgrounds of the studentswho it seldomhappened"anymore." orwereexpelledfromtheprogram aresigwithdrew Some studentsadmittedthattheystill According to one had occasional difficultieswith the dirty arguments. nificant to subsequent none of the of the studentswhomI interviewed, threestudentswho leftthe programbeforethe work of funeraldirection.Smells were a "fromthe commoncause. As one studentexplained, beganwere,in hiswords, springsemester business."Althoughthefatherof thewomanwho "The sight,you've probably seen worst thespring semes- thingson television.The smellis probably fromtheprogram during withdrew he wasemployed director, terwasa licensedfuneral in a largefuneralestab- the worst."Along similarlines,anotherstuas a specialized"director" lishmentsome distancefromthefamilyhome.In dent reportedthat althoughshe generally thelaboroffuneral direc- did notfindembalming suchlargeestablishments, "ifI have unsettling, tionis commonly dividedamongspecialized"direc- a touch of the flu or drank too much the tors,"who make the actual funeraland burial thesmellcan be reallynauseatwith nightbefore, whodeal directly "counselors," arrangements, I've alwaysbeen able to keep But so ing. far, and "removalmen"(Pine 1975: clients;embalmers; it down."Some studentsalso told me that 62-63). EMOTIONAL CAPITAL AND PROFESSIONALISM 109 anxiety.Rather, to my eye and ear, they seemedeithereagerto starttheirlaboratory workor relaxed,engagingin casual converTherewerea coupleyoungwomen,bothour sationand playfulbanter. Were the successfulmortuaryscience oftwoweeks... itkind ownage,in a matter College simplymore at Community students ofhitsyouwhenyougo home... You can't to work around death emotionally suited aboutit. helpthinking and withthe dead than theirfailed classdid "get used mates,me,and perhapsmostof thelay pubYet thesestudentsreportedly to it,""keep it down,"and deal withemo- lic?The studentsthemselves gave conflicting tionallydistressing"cases." Like me, their answersto this question. During a casual classmates who withdrew or who were conversationwithtwo male students,for could example,I asked if theyconsideredthemexpelledfromtheprogramapparently not. selves"special."One said no:"Whatwe do is and sometimesphysi- far less depressingthan what nurses and Whatemotionally mortu- doctorsdo. We onlyget the body afterthe callyoverwhelmedthe unsuccessful arysciencestudents(and me) seemedto fas- death and do not have to watchall the sufcinate the studentswho continued their fering." The otherstudentdisagreedquickly studies.For example, one successful stu- and emphatically: "We're at least unique in dent's remarksabout his experiencewith some way because notjust anybodycan do "removals"fromhospitalmorguescontrast what we do." In a conversationwith two sharplywiththereportedreactionsoftwoof femalestudents, one remarked, "It's notlike his formerclassmatesto the filmedimages 'can you stomachit.' Like people say,'You ofan autopsy: have to have a stomachforit.' It's not like The morgueitselfis alwaysin thebasement, that."Before she could explain what it is deep darkdungeon.I really... findit inter- "like,"the otherwomanresponded:"Yeah, esting... I lookat it,... doingautopsiesand but I thinkit's somethingthatyou have to all,notjust [as] a place to stickbodiesin a have alwaysthoughtabout.For youitwas." Althoughthe successfulmortuarysciroom, cooler.Ifyougo intotheexamination wheretheydo theautopsiesand thingslike ence students may not have "always" that,I justfinditinteresting. thoughtabout workingaround death and withthe dead, thiswomanhad a point.As If we may judge by their numerous and suggestedby theirbiographicalexplanations often detailed conversationsabout their ofhowtheycame to studymortuary science, "cases,"thestudentswho continuedto study they had thoughtabout such work long mortuaryscience at CommunityCollege before theycame to CommunityCollege when I was there"just found"embalming and farmoreextensively thantherestofus. Thisfascination apparently overinteresting. occasional BiographicalUndertakings shadowedany initialdiscomfort, reactionsto cerqueasiness,and unsettling tainkindsof"cases." One morningovercoffeein the student I was notallowedto attendtheembalm- centet at CommunityCollege, I became ing lab and to see whetherthese students intriguedwiththe biographicalpaths that wereas calmand composedas theyclaimed lead to mortuaryscience students'career sciencestuwhen workingwiththe dead. Sometimes, choice.One ofthefivemortuary science dentsat the table asked whetherI had ever however,I lingeredin the mortuary classroomaftertheembalming lecturewhile thoughtof a career in funeraldirection.I studentswent into the bathroomsoffthe answered that I never had done so and loungeto prepareforthelab.Theyreturned added, "It's not the kindof thingguidance to the classroom in their embalming counselorssuggest."The studentslaughed, "whites"and gogglesto waitforthelabora- and one told a humorousstoryabout his When I waitedwiththem,I highschoolguidancecounselor'sreactionto toryinstructor. did not detectanysignsof apprehensionor his career aspirations.It seemed clear that theyfound"cases" of youngchildrenemotionally disturbing. One young woman describedother"cases" thathad upsether. 110 SOCIAL PSYCHOLOGY QUARTERLY neitherguidanceand careercounselors, former teachers, nor perhaps the cultural imagesof theirdesired occupation(Cahill 1995) encouraged these students' career choice.What,then,broughtthemto study mortuary scienceat Community College? Often the answer was family background.Sixteenof the24 studentsweresons or daughtersof funeraldirectors;thisproportionis about the national average for mortuary sciencestudents, accordingto the director of the program at Community College. Most of these studentshad long expectedto followin theirparents'occupationalfootsteps. As one ofthemexplained, studentshad "always been around" such work. Several other studentsalso had close personalties to funeraldirectorsand direction.One studenthad datedthedaughterof a funeraldirectorthroughouthigh school and hoped to work at her father'sfuneral home aftercompleting his mortuary science studies.As mentionedearlier,two students were marriedto daughtersof funeraldirectors,forwhomtheycurrently worked.One had been an emergencymedicaltechnician whenhe married;theotherhad been a landscape architect.Both continuedto workat thoseoccupationssome yearsaftermarriage but gradually became interested and MomandDad werealwaystalking shop,and involvedin theirfather-in-laws' work.As the whenI gotolder,I hadtohelpout.It seemed former landscapearchitect explained, like a good business,comfortable income, andimportant. I guessI neverreallythought My wife'sunclewhohad a partin thebusinesswouldgo to Florida.And he'dbe gone aboutdoinganything else. fora month, and I'd normally be laid offfor Othersfollowedmore reluctantly. One stueightto ten weeksin the wintertime. So I dent,theson of a funeraldirector, spenttwo wouldcomeoverandworkfunerals andcallyearsat a stateuniversity and threeyearsas inghoursand thingslike that.I was kinda weanedintoitgradually. a distributor fora nationalsnackfoodcomscipanybeforedecidingto studymortuary Also as mentionedpreviously, anotherstuence: dentwas marriedto a funeraldirector.She I couldn'tdecideon a majorin college,andI reported having a highlysuccessful but wasn'thappywithmyjob. I'd alwaysbeen stressfulcareer in advertisingbefore she aroundfuneral directing becauseofmydad, took a tripto Big Sur, where she experiand I justdecidedI'd be happierdoingthis. enced a "New Age" conversion. She He neverpushedme,butnow he's excited returnedto New York City,resigned her aboutworking together. position,changedhername,and thenvisited Anotherstudent, of theyoungest the family a friendwho lived in rural New England. and the onlychild of a funeraldirectorto There she was introducedto a man whom pursue mortuaryscience studies,reported she describedas "themostpeacefuland wisthatshe "consciouslyavoided" her father's est man I had ever met." He was an work until two years before enrollingin embalmerat the local funeralhome.They married,and two yearslatershe enrolledin Community College. the mortuary science program at wouldcomehomefromwork,and CommunityCollege so as to realize her Myfather veryrarelymentioned it.I can'tremember dream of owningand operatinga funeral himtalkingaboutit.The funeralhomewas homewithherhusband. nextdoor,and I'd go overthereto talkwith Althoughthese fourstudentshad not himandmymomwouldbe overtherehelpalways been around the work of funeral inghim,butI neverreallythought aboutit. direction,theywere quite familiarwithit Thenmyfathergotreallybusyand needed before enrollingin the mortuaryscience someone to help, to come answer the withpeopleand program at Community College. The phones.AndI likedworking remainingfourstudentswere less familiar thefamilies. withfuneraldirectorsand theiroffspring, Howevertheyreachedtheirdecisionto pur- but they knew something about funeral sue a careerin funeraldirection, all of these direction before enrolling. One woman EMOTIONAL CAPITAL AND PROFESSIONALISM her childexplainedto me thatthroughout hood "I lived betweentwo funeralhomes, and I was always around it. So, we didn't treatit as strange."Two otherstudentshad longbeen friendswithsons of funeraldirectors.One of theseyoungmen said thatthe friendship was crucialto hiscareerchoice: I gotinvolved withitinmyhometown. I had a friendwhosefatherownsa funeralhome. He's intofuneral directing. He gotme interested in it.You have to knowsomebody, witha funeral somebody home,orI wouldn't init. havegotteninvolved The remainingstudentbecame involved with funeral directing later in life but claimedthathe "alwayshad an interestin it." And thenI gota contactto theinside.I met I think whois a tradeembalmer," thisfriend beforemysenioryear of highschool.He plays[theorgan]at a church.He was playing,andI had to go in to practice, andthat's howI methim.And we becameverygood friends. The wholetimeI was goingto State we'dgo outon calls,andI'd help University, himdo removalsand embalmings and that I meanI was doingit whileI kindof thing. I wasnicknamed wasstillat StateUniversity. MorbidMark.I don'treallyknowwhatit is thatdrawsone intoit,but[I know]thatone is drawnintoit. 111 death" (Blauner 1966:384).In thisrespect, sciencestudentswithwhomI the mortuary became acquaintedwere not average people. They had been regularlyexposed to deathand workwiththedead beforedecidingto do thatwork. Such familiaritywith death may not reduce its horror,but it does lessen its strangeness and even, as Aries (1981) Unlike implies,mayincreaseits fascination. us butprobablylikeour ancestorsand those who live "in manyparts of the world yet today"(Lofland1985:177-78),the mortuary science students at CommunityCollege apparentlyhad come to thinkof death as routineand, in some respects,intriguingenoughto justifythe routineand intriguing choiceoftheiranticipated life'swork. EMOTIONAL CAPITAL AND OCCUPATIONAL SELECTION sciencestudents'backThese mortuary grounds and emotional reactions to the workof funeraldirectionsuggestthatthey Collegewithsomething came to Community I lacked and still lack. I doubt that I am alone among contemporary North Americansin thisregard.Our unfamiliarity withdeath and our horrificdefinitionsof deathleave mostof us ill preparedforwork arounddeathand withthedead. If myexpeThe mortuaryscience studentsat Commu- rienceat CommunityCollege is any guide, nityCollege mayhave been drawnto funer- the everydayscenes,talk,and workof moral direction,but theywere also pushed by tuaryscienceeducationwouldnotnormalize theirexperiences.Unlike me and probably deathand workwiththe dead as readilyfor mostothercontemporary NorthAmericans, us as theyapparentlydid forthe mortuary theywerewellacquaintedwithdeathand its science students at CommunityCollege. symbolicremindersbeforeenrollingin the Theyseemedbiographically betterprepared mortuaryscience programat Community forsuchworkthanmostofus probablyare. College. They had all lived,played,and/or These studentsapparentlywere neither workedin and aroundfuneralhomes.As I frightenedby death nor repulsed by the deathrarelyintrudesupon thought of working with the dead. Any statedpreviously, and evenmorerarely qualms about the workof funeraldirection oureverydaythoughts, into our daily lives.And even when death seemed to be dispelled easily through makes one of its rare appearances,special- engrossmentin that work.Those few stuized institutions fordyingand the special- dentswho foundthe workmoregrossthan ized occupationof funeraldirection"mini- engrossing The normal abandonedit quickly. mize the average person's exposure to scenes,associations, sciand talkofmortuary ence educationat Community College made such studentseasily recognizableto them11A tradeembalmer is a specialist whoembalms selvesand to othersas ill suitedfora career in funeraldirection. homes. forvariousfuneral bycontract 112 SOCIAL PSYCHOLOGY QUARTERLY The lessons thatstudentsof social life mightdrawfromtheseemingly peculiarcase ofmortuary sciencestudentsare notlimited to thesestudents. Theirexampleremindsus of what Berger and Luckmann(1966:140) identify as the"fundamental problemofsecondarysocialization: It alwayspresupposesa precedingprocessof primarysocialization." Thus it musteitherbuildupon priorsocialization,transform alreadysocializedindividuals,or do some of both.Althoughstudents of professionalizationcommonlyfocus on how such processescounteractpriorsocializationand transform individuals, theexample of mortuaryscience students(and me) suggeststhattheyalso buildon priorsocialization. It is doubtful that the professional socializationof aspiringfuneraldirectorsis unique in thisregard.For example,several studiesconvincingly documentthatmedical school transforms students'emotions(e.g., Coombsand Powers1975;Segal 1988;Smith and Kleinman1989).Yet the authorsof one of those studiesalso observe thatmedical students"knowthe feelingrules of professional life before they arrive at medical school"(Smithand Kleinman1989:67). tions. Among others, Hochschild (1983:153-61) and Gordon (1989) suggest that early training and what Bourdieu ([1979] 1984) calls"conditionsof existence" also shape emotionalperception, judgments, and emotion managementskills.As they observe,thereare good reasons to suspect thattheextent,timingand sequenceof children's exposure to differentemotions,to evaluationsof particularemotions,and to feelingand expressionrulesvariesby social class,parentaloccupation,ethnicity, and gender. Such variablesocializationof emotions mayresultin a social distribution of whatI call emotionalcapital. Over the course of theirchildhood socialization, individuals acquire (to draw again on Bourdieu) an emotional"habitus"or systemof emotional in dispositions. That systemof dispositions, Bourdieu's([1979] 1984:170)words,is "general,transposable," and applied"beyondthe limitsofwhathas been directly learnt."That is,it generatesemotionalperceptions, reacand emotionmanagement tions,expressions, acrossvarioussituations, strategies including those not encounteredpreviously.And as Hochschild (1983) implies,this emotional capital,like Bourdieu's "culturalcapital," Childhoodsocializationand formaleduca- channelsindividualstowarddifferent occutionteachthemto setasidetheirfeelings in pationsand socialpositions. public,to master"thefacts," and to present Differentoccupations clearly require themselves in intellectually defensible ways. different formsof emotionworkand there. . . Medical situationsprovidevividchalfore trade on different formsof emotional lenges,but studentscome equipped with Thus individuals capital. withdifferent forms emotionmanagement skillsthattheyneed onlyto strengthen. (Smithand Kleinman of emotionalcapitaltendto selectand to be selectedfordifferent careers.For example, 1989:67) funeraldirectorsmustmasterany fear of It wouldseem,then,thatthe successof any deathand revulsiontowardcontactwiththe emotionalsocializationthatoccursat med- dead. Thus sons and daughtersof funeral ical school, mortuaryscience school, and directors,who are familiarwithdeath and perhapsotherprofessionalschools,training withwork withthe dead, are more likely sites,and workplacesdependsin parton stu- thanour own sons and daughtersto considdents' and trainees'prioremotionalsocial- er, and to be considered for,a career in ization or what mightbe called, drawing funeraldirection.Similarly, high-steelironinspirationfromBourdieu ([1979] 1984), workersmustmaskand mastertheirfearof their"emotionalcapital." fallingoffnarrowsteel beams high above AlthoughBourdieu'snameis associated the ground(Haas 1977).Thus working-class most closely with the expressioncultural boys,who have long been encouraged to capital,his argumentsabout the acquisition mask and masterfears are more likelyto and biographicalconsequencesof aesthetic consider, and to be considered for,such and tastesare analo- work thanmiddle-classgirls,who may not perception, judgments, gous to those made by othersabout emo- have been encouragedto do so. In contrast, EMOTIONAL CAPITAL AND PROFESSIONALISM 113 fromoccupational Self-elimination airlineattendants mustmasterangertoward also mayoccur,quiteinadvertently, rude and demanding passengers. Thus futures middle-class girls,who have long been longbeforeindividualsembarkon some specific or occupationally encouragedto place others'concernsbefore professionally SolotandArluke(1997:29)report, theirownfeelings, are morelikelyto consid- training. thedisconsider thateducators er,and to be consideredfor,sucha job than forexample, are working-class boys, who have been sectionof fetalpigsin middleschoolan riteof passage on the wayto encouragedto respondangrilyto slightsand important demeaning comments. Although these careersin scienceand medicine.Middle whochoosenotto particiexamplesare largelyspeculative,theyillus- schoolstudents as dida fewof ritual, trate how previouslyacquired emotional patein thatcollective deprive those studied by Solot and Arluke, capital may influenceoccupationalaspiraof the it capital themselves emotional tionsand selection. their "squeato master imparts. Refusing Thisis notto suggestthattheemotional they (SolotandArluke1997:48), capitalwhichindividualsaccumulateduring mishness" enroll in underunlikely to are subsequently theirchildhoodsocializationdeterminesthe course of theirlater occupationallives.On graduatecollegecoursesin comparative of a cat,or thatrequiredissection thecontrary, theabove analysisof mortuary anatomy for to medto consider admission applying scienceeducationand Smithand Kleinman's ical school. of medical education docu(1989) analysis ordealssuchas dissectThus,emotional menthow professionalsocializationalters a filmofa autopsy, students' emotional habitus and thereby ingfetalpigs,watching humancadaversare shapestheemotionalcapitaltheyeventually and dismembering socialization ofbothemotional bringto theirwork.In some cases,it maydo mechanisms and exclusion. Yet theselfoccupational so radically.For example,manyworkingelimination that encourage masks their they class studentsat theelitelaw schoolstudied effect. ordeals discourThese exclusionary by Granfield(1992) eventuallyredefined defispecific theirlong-cultivated identifica- age thosewithoccupationally sympathetic in from ciencies emotional aspiring capital tion withthe socially disadvantaged as a thecorreto pursue, naive,irrational viewof socialjustice.Yet in to,or fromcontinuing other On the hand,as occupations. sponding learning to think dispassionately, like such emotional Lortie suggests, (1968:261) lawyersabout social inequitiesand justice, a ofconfithey faced more emotional struggleand ordealstendtofoster "subculture identificato collective dence" and generate needed more self-conscious effortthandid tionamongthosewhosecareeraspirations their more affluentclassmates, who had survivethem.Theyset theemotionalsurnever been as passionately sympathetic vivorsapartfromothers,especiallythose towardthesociallydisadvantaged. whosecareeraspirationsdo not survive As Bourdieu and Passeron ([1970] them. In theproudwordsofoneofthemorand likely 1990:43) suggest,the difficulty tuaryscience studentsat Community successof any secondarysocialization,percan do whatwe College,"Notjustanybody haps includingany secondarysocialization cando theworkofthe do."Notjustanybody of emotions,are "a functionof the distance norprobaofthephysician funeral director, betweenthehabitusit tendsto inculcate... ortheflight ironworker blyofthehigh-steel and the habitusinculcatedby" priorsocialattendant-at least,notunlesstheyacquire ization.Althoughsome occupationalaspi- the emotional capital. requisite rants,like Granfield's(1992) working-class law students, can and do succeedin compenEMOTIONALCAPITALAND SOCIAL satingforoccupationallyspecificdeficienREPRODUCTION cies in emotional capital, the emotional struggleand the effortrequired to do so bringand probably aspirants Although forms ofemotional probablypersuade manyto abandon their mustbringcertain capithat initialchoiceofoccupations. tal to theiroccupational socialization, 114 SOCIAL PSYCHOLOGY QUARTERLY theiremotion- aspect of our currentlydominantcultural veryprocessalso transforms Carol and Peter al habitus and therebyinveststhemwith arbitraryof emotionality. occupationally valued emotional capital. Sterns's (1986) Anger and Aries's (1981) This is the emotionalcapitalon whichthey Hour of Our Death documentthe historical in formation ofotheraspects. subsequentlydrawto purchaseauthority mattersrelatedto theirwork.For example, Today those withpower and influence the"detachedconcern"(Lief and Fox 1963) evaluate othersin termsof theirown stanof the examiningphysicianand the calm dards of delicacy and poise, theircareful of the consultingfuneraldirector control and their calm verbalization of sympathy serve as "place claims," in Clark's anger,theirown conversationaland cogni(1990:305) words,attestingto these profes- tiveshunning of death,and similaremotionsionals' authoritativestandingin encoun- al criteria.Theirs is the dominantcultural terswithpatientsand withclients.The pal- arbitrary of emotionality, definingthe emopable contrastbetweentheirself-command tionalcurrency of social prestigeand standand theirpatients'anxietyor theirclients' ing. griefcommandsrespect and deferencein Like funeraldirectorswhose emotional mattersrelated to their work.These are capital has occupational but not general how social value,membersof othersocial circles onlytwopossibleexamplesillustrating emotionalcapital maybe implicatedin the also may findthat theirvalued emotional interactionalreproductionof occupational capital cannotbe convertedinto the emoand prestige. authority ofgeneralsocialprestigeand tionalcurrency Yet the example of funeraldirection standing.Dodd (1987), forexample,reports suggeststhatsocial standingin encounters thatresidentsof an AfricanAmericanghetwhichare an occupation's work may not to,lackingotherresources,treatemotional translatedirectlyinto generalsocial stand- posturing as capital,evaluand manipulation ing.However muchrespectand deference atingone anotherbyhowwelltheyplaythis funeraldirectorsreceivefromclients,they game. Yet this formof emotional capital meet withlittlerespectin popular media, clearlydivergesfromthe dominantcultural everydayconversations,and receive little arbitrary of emotionality, againstwhichothTo thoseof us erswilljudge themin classrooms, fromtheirmanysocial critics. on thejob, by deathand repulsedby and elsewhere.Thus,emotionalcapitalmay who are horrified theveryidea ofcontactwiththedead,funer- wellbe implicatedin thesocialreproduction al directors'pecuniarydependenceon and of statusdistinctionsin professional,high, withdeathseemstrangeand vulgar and middle schools, in physicians' and intimacy (Cahill 1995:125).Theiroccupationallyval- funeraldirectors'offices, on highsteelstrucued emotionalcapitalis notconvertedeasily tures and in airlinercabins, in personnel intosocial capitalbecause of its divergence offices, at cocktailparties,and on the street. from what might be called, following The case of mortuaryscience students Bourdieuand Passeron([1970] 1990:9),the underscores this process and indicates a of emotionali- ntimberof potentially "dominantculturalarbitrary" informative empirical ty. and analytic directionsfor studyingsecLike the cultural capital of aesthetic ondarysocializationand thereproduction of perceptions,and taste,different socialdistinctions. judgments, formsof emotionalcapital distinguishthe refinedfromthe coarse,the sociallyhonorREFERENCES able fromthe dishonorable.Elias( [1939] 1978) documentedhow delicacy,or "shame Aries,Philippe.1981. The Hour of Our Death, translatedby Helen Weaver. New York: threshold,"has long been used in Western RandomHouse. the courtlyfromthe societiesto distinguish Barley,Stephen.1983."The Codes of the Dead: common,the civilizedfromthe backward, Semiotics of Funeral Work." Urban Life and the normalfromthe incompetentand 12:3-31. ill.His Historyof Mannerscan be viewedas Becker,Howard,BlancheGreer,EverettHughes, a studyof the historicalformationof one and Anselm Strauss.1961. Boys in White: EMOTIONAL CAPITAL AND PROFESSIONALISM StudentCulturein MedicalSchool.Chicago: ofChicagoPress. University Berger,Peterand ThomasLuckmann.1966. The Social Construction of Reality.GardenCity, NY: Doubleday. Blauner, Robert. 1966. "Death and Social Structure." 29:378-94. Psychiatry Bourdieu,Pierre.[1979] 1984.Distinction, translated by Richard Nice. Cambridge,MA: HarvardUniversity Press. Bourdieu, Pierre and Jean-Claude Passeron. [1970] 1990. Reproductionin Education, Society,and Culture.NewburyPark, CA: Sage. Cahill, Spencer. 1995. "Some Rhetorical Directionsof FuneralDirection:Historical Entanglements and Contemporary Dilemmas." Work and Occupations 22:115-36. Clark, Candace. 1990. "Emotions and Micropolitics in Everyday Life: Some Patterns and Paradoxes of 'Place."' Pp. 305-33inResearchAgendasintheSociology of Emotions, edited by Theodore D. Kemper.Albany:SUNY Press. Coombs, Robert and Pauline Powers. 1975. "Socialization forDeath: The Physician's Role." UrbanLife4:250-71. Davis, Fred. 1968."ProfessionalSocializationas Subjective Experience: The Process of Doctrinal Conversion among Student Nurses."Pp. 235-51 in Institutions and the Person,editedby Howard Becker,Blanche Greer,David Riesman,and RobertWeiss. Chicago:Aldine. Dodd, David. 1987. "Feelings as Capital: The Existential World of Black America." Presented at the annual meetingsof the SouthernSociologicalSociety, Atlanta. Elias, Norbert. [1939] 1978. The History of Manners.NewYork:RandomHouse. Emmons,Steven.1991."FuneralService101."Los AngelesTimes,June5,pp.E3-E4. Foucault,Michel.1978. The Historyof Sexuality Vol. 1: An Introduction, translated by RobertHurley.NewYork:RandomHouse. Fox,Renee. 1957."TrainingforUncertainty." Pp. 207-41 in The StudentPhysician,editedby Robert Merton, George Reader, and PatriciaKendall.Cambridge,MA: Harvard Press. University Frederick,L. G. and Clarence Strub.1989. The Principlesand Practiceof Embalming,5th ed. Dallas: Professional Schools. Training Goldscheider, Calvin. 1971. Population, Modernization, and Social Structure. Boston:Little,Brown. Gordon, Steven. 1989. "The Socialization of Children'sEmotions:Emotional Culture, Exposure,and Competence."Pp. 319-49 in 115 of Emotions,editChildren'sUnderstanding ed by CarolynSaarniand Paul Harris.New Press. York:CambridgeUniversity Gorer, Geoffrey.1955. "The Pornographyof Death."Encounter 5 (October):49-52. Granfield,Robert.1992. Making Elite Lawyers. NewYork:Routledge. Haas, Jack.1977. "Learning Real Feelings: A Reactions StudyofHighSteel Ironworkers' to Fear and Danger." Work and Occupations4:147-70. Haas, Jack and William Shaffir.1977. "The Professionalizationof Medical Students: Developing Competence and a Cloak of 1:71-88. Competence." SymbolicInteraction . 1982."Takingon the Role of Doctor: A DramaturgicalAnalysis of Professionali5:187-203. zation."SymbolicInteraction Habenstein,Robert and WilliamLamers. 1981. The HistoryofAmericanFuneralDirecting. 2nd revised Ed. Milwaukee: National FuneralDirectorsAssociation. Arlie.1983. The ManagedHeart:The Hochschild, Commercialization of Human Feeling. ofCaliforniaPress. Berkeley:University Howarth,Glennys.1996.Last Rites:The Workof the Modern Funeral Director.Amityville, NY: Baywood. Hughes, Everett. 1958. Men and Their Work. Glencoe,IL: FreePress. Kleinman, Sherryl.1984. Equals before God: Seminariansas HumanisticProfessionals. ofChicagoPress. Chicago:University Kleinman, Sherryl and Martha Copp. 1993. Emotionsand Fieldwork.NewburyPark, CA: Sage. Kubler-Ross, Elizabeth. 1969. On Death and Dying.NewYork:Macmillan. Lief, H. and Renee Fox. 1963. "Training for Detached Concernin Medical School."Pp. 12-35in ThePsychological Basis ofMedical Practice, edited by H. Lief. New York: Harperand Row. Lofland,Lyn.1975."Towarda SociologyofDeath and Dying."UrbanLife4:243-49. 1985. "The Social Shaping of Emotion: The Case of Grief."SymbolicInteraction 8:171-90. Lortie,Dan. 1968."SharedOrdeal and Induction and the to Work."Pp. 252-65 in Institutions Person,editedby Howard Becker,Blanche Geer, David Riesman,and Robert Weiss. Chicago:Aldine. Loseke, Donileen and Spencer Cahill. 1986. "Actorsin Search of a Character:Student Social Workers' Quest for Professional 9:245-58. Identity." SymbolicInteraction Parsons,Talcott.1951. The Social System.New York:FreePress. 1975.Caretakerof theDead: The Pine,Vanderlyn. 116 SOCIAL PSYCHOLOGY American Funeral Director. New York: Irvington. Segal, Daniel. 1988. "A Patient So Dead: American Medical Students and Their Cadavers." Anthropological Quarterly 61:17-25. Smith, Allen and Sherryl Kleinman. 1989. "ManagingEmotionsin Medical School." 52:56-69. Quarterly Social Psychology Solot,Dorian andArnoldArluke.1997."Learning the Scientist'sRole: Animal Dissection in Middle School." Journalof Contemporary 26:28-54. Ethnography Stenross,Barbara and SherrylKleinman.1989. "The Highsand Lows of EmotionalLabor: Detectives'EncounterswithCriminalsand Victims." Journal of Contemporary 17:435-52. Ethnography Carol Z. and PeterSterns.1986.Anger:The Sterns, Struggle forEmotionalControlinAmerica's QUARTERLY History.Chicago: Universityof Chicago Press. Stimson,Ida H. 1967."Patternsof Socialization into Professions: The Case of Student Nurses."SociologicalInquiry37:47-54. Sudnow,David. 1967. Passing On. Englewood NJ:Prentice-Hall. Cliffs, Turner,Ronnyand CharlesEdgley.[1976] 1990. "Death as Theater: A Dramaturgical Analysis of the American Funeral." Pp. 2nd ed.,editedby 285-98in Lifeas Theater, Dennis Brisset and Charles Edgley. New York:Aldine. U.S. Bureau of the Census. 1994. Statistical Abstract of the United States 1994. Printing DC: U.S. Government Washington, Office. Unruh,David. 1979."Doing Funeral Directing: Managing Sources of Risk in Funeralization."UrbanLife8:247-63. Social Sciencesand Sociologyat SpencerE. Cahill isAssociateProfessorofInterdisciplinary of SouthFlorida.His currentresearchexaminesadolescentculturesand relathe University thatadolescentswroteand exchanged. notesand otherpersonaldocuments tionsthrough