aviation bulletin - Townsville Airport

AVIATION BULLETIN
NOVEMBER 2014
The ‘A’viation Team Update
TOWNSVILLE Aviation Team has seen
some changes in the recent months.
CONGRATULATIONS are in order for Sarahjane Dark (Sj). Many of you will know Sj
as she been with Townsville Airport since
2007 where she started at Reception then
transitioned in the Aviation Team firstly
in an Administration role then into the
Aviation Regulatory Compliance Officer
position. In her own time she has also
completed a Bachelor of Science. Sj is now
Townsville Airport’s Environment Officer.
At the start of the year Sj was instrumental
in improving Townsville Airport’s Safety
Management System. It’s little wonder her
nickname is BP...the quiet achiever.
We said farewell to Brodie Akacich
(formerly Townsville Airport’s
Environmental Sustainability and
Townsville taking
the lead on
Runway Safety
Townsville Airport Runway Safety
Committee is one of the first in
Australia to be led by the airport
instead of Airservices Australia.
TOWNSVILLE was fortunate to have two of
Australia’s leading safety specialists at the
August meeting – Iain White, Airservices
Australia’s Safety Programs Specialist who
has been recently been presenting at ICAO
events in Asia; and Ashley McAlpine, CASA’s
Management Officer) in September. Brodie
has taken up the position of Environment
Manager at Christchurch Airport in New
Zealand. A coveted position we are
proud of Brodie’s achievement in getting
this exciting opportunity. Brodie was
also our resident Snake Catcher. Check
out our first Environment Alert for the
contact of companies who now provide
this service at Townsville. http://www.
townsvilleairport.com.au/wp-content/
uploads/2014/05/017SnakeContactList.pdf
Lorraine Watt also joined our Team
in July 2014, again a familiar face to
people at Townsville Airport. Lorraine
has worked for the airport since May 2010
and also had been at Macair Airlines for
8 months when they were operating.
Lorraine joined our Team as the Aviation
Administration Assistant.
Safety Performance Specialist, Operational
Safety Management. Both Iain and Ash had
distinguished service in the RAAF and are
active RAAF Reservists – this experience
and knowledge was not unnoticed at our
Joint User airfield. Both gentlemen are also
on the Australian Aviation Wildlife Hazard
Group (AAWHG) Executive team. Our local
Aviation Rescue Fire Fighting (ARFF) Fire
Station Manager Garry Browning also
presented the latest ARFF update providing
all attendees with a good insight to the role
the ARFF play at the airport.
Our next meeting in is November – and
it’s our primary meeting to update our
stakeholders on safety issues, projects that
will affect your operation and provides you
with an opportunity to improve how things
are done at the airport. We look forward to
seeing you there!
The Townsville Aviation
Team welcome all airport
personnel to the new
format of our Aviation
Bulletin. We have changed
the style to a pdf so we
can post it on our web site,
you can print it and share
it on your notice board
and send it your airport
colleagues and others who
may also find the contents
informative.
NOVEMBER is the first month
of the ‘wet season’ in our
beautiful dry tropics. If it is
anything like the wet season
was at the start of the year
with three cyclones in three
months we need to be
prepared. So along with an
update of what the Townsville
Aviation Team has been up
to some useful tips and web
sites have been included for
your reference. Thanks to
SQNLDR Andy Hoare, who
again has contributed with
the air traffic control update.
Like the rest of the year we
are ending with a bang with
meetings and some fun
events – so check out the Up
and Coming Events at the end
of the Newsletter and I look
forward to seeing you there.
Jill Brix
Acting General Manager
Aviation
On the Air with 452SQN Townsville Flight
Townsville Traffic Management Plan
By SQNLDR Andy Hoare
On 24 July 2014, 452 Squadron Townsville Flight
(Townsville ATC) implemented a Traffic Management
Plan (TMP) trial that seeks to improve the flow of air
traffic into and out of Townsville Airport (AIP SUP
H58/14 refers).
The intent of the TMP is to:
• Provide a more consistent arrival experience for Townsville’s
higher level IFR traffic.
• Determine the arrival sequence far earlier, allowing any
required delaying action to be implemented in small
amounts in enroute airspace, rather than harsh amounts in
Townsville airspace.
• Reduce the number of confliction points and move them
away from the airport, such that Townsville’s complex
terrain is less of an issue. By virtue of the above, increase
efficiency and reduce aviation risk.
Defence National
Aircraft Pavement
Maintenance
Program
UNDER the Joint User agreement
for Townsville Airport/RAAF
Base Townsville; Defence and
TAPL coordinate a Method
of Works Plan (MOWP) for
the annual P1004 National
Aircraft Pavement Maintenance
Program. Maintenance works
commenced on the 16 October
and took four weeks. A displaced
runway threshold was in place
for approximately 8 nights with
enough runway to allow for RFDS
operations. The works included
maintenance such as rubber
removal and crack sealing.
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The TMP has been quite successful thus far. That said,
we have instituted some refinements, in consultation with
industry, and will continue to do so as these structures
mature. Future development includes:
• A rationalisation of some of the restricted airspaces to the
west of Townsville, due in November 2014, allowing more
access to the Runway 01 ILS via FREDY.
• Introduction of some extra waypoints outside Townsville
Class C airspace sometime in 2015, to assist in developing
and refining a sequence.
A note for aircrew: As is the case for other ports such as
Cairns and Brisbane, Townsville arrival sequencing benefits
significantly from the provision of accurate estimates for
relevant waypoints. The more accurately we (ie aircrew,
Brisbane ATC and TVL ATC) can determine these times, the
more efficiently ATC can build an arrival sequence. As always
we at 452SQN remain keen for industry feedback on the TMP.
In terms of operations to the end of the year expect
deployments of fighters during November-December, in
support of military exercise activity, to add traffic volume.
Exercise Shake Rattle and Roll
Rebecca Part, WHS Officer represented
Townsville Airport at the District Disaster
Management Group (DDMG) meeting and
the ‘Shake Rattle and Roll’ Exercise held
on the 15 October.
THE DDMG offers support and
information to the local government
level during disasters. The DDMG
consists of local governments in the
Police District, State Government
agencies and other bodies such as
Telstra, Ergon and the Bureau of
Meteorology. The Queensland Police
Service District Officer chairs this
structure.
The DDMG is responsible to the State
Disaster Management Group for:
• Implementing disaster management
policies
• Co-ordinating operations in support
of Local Disaster Management
Groups (LDMG)
• Preparing
district disaster
management
plans.
Exercise Shake
Rattle and Roll was aimed to ‘exercise’
agency responses to an earthquake
hitting Townsville in the early hours of
the morning. The scenario involved the
main runway having major cracks in it,
requiring closure of its operation and
reducing the capability of the airport.
This is the third exercise held in
the last four months that the airport
has been involved with on disaster
management. In July Townsville
Airport participated in ‘Exercise Tag
Team’, a mass evacuation workshop
conducted by the Local Disaster
Management Group. The same
scenario was used at the District
Evacuation Workshop conducted by
the District Disaster Management
Group in August.
Exercise Taipan
Imagine you are sitting in an aircraft, you have just been given the safety brief for the Fokker 100 by the Cabin Crew.
You relax back in the seat as you prepare for the aircraft to power up ready for take-off from Townsville.
YOU look out the window and watch as the Army MRH90
helicopters take off in formation. Then all too quickly
something seems wrong with one of the helicopters and it
is racing toward the aircraft you are in. It crashes into your
aircraft and panic sets in as you are pushed into the seat
in front of you, blood streaming from your head and the
sounds of screaming and metal scraping create confusion.
This notional scenario sets the scene for Exercise Taipan
– a joint civil/military exercise that was played out first as
a desktop exercise on the 23 September then as a full field
exercise on the 24 September 2014. A review of the exercise
was held on 25 September.
On the day of the field exercise a MRH90 helicopter was
provided by 5 Aviation Regiment (5AVN REGT) so that
emergency services can become more familiar with this
aircraft. 5AVN REGT Soldiers toned their acting skills as
they pretended they were going to High Range when the
tail rotor drive shaft failed on their aircraft resulting in the
crash causing them injuries. A bus was used to simulate
the Fokker. An Alliance Airlines Captain and two cabin crew
acted their part as they would in an emergency situation.
RAAF service men and women from 27 SQN provided
the acting as injured passengers. Debbie Maclean, The
Townsville Hospital organised blow-up mannequins for
additional injured passengers and the decreased.
The fake injuries were made to look real with moulage
make up by Anri De Jager and Lewis Doolen. Lewis is also a
Fire Fighter with Aviation Rescue Fire Fighting Service.
Sue Donnelly recruited actors for the family/friend roles
that were instrumental in ensuring real life simulation at the
Airport Operations Centre. Kylie Davis filmed the Exercise
for the Townsville Airport for future training use.
Sue, Kylie, Anri and Lewis were involved with the airport
during the filming of a short Bollywood film that was shot at
the Townsville Airport in August.
An operational requirement, regular exercises are
conducted to ensure all staff are trained to respond in
an emergency and understand each other’s role during
an emergency. The Exercise also was used to ‘test’ the
revised Aerodrome Emergency Plan, which has recently
been re-written to meet the Australasian inter-service
incident management system. Learning from recent tragic
events, the Airport also tested the relatives and passengers
reception centres.
As a joint user airfield, Townsville Airport/ RAAF Base
Townsville has a unique situation, in that any emergency on
the airfield, civil or military, has a coordinated response by
Townsville Airport Pty Ltd (TAPL), Royal Australian Air Force
(RAAF), Australian Army, Airservices Australia’s Aviation
Rescue and Fire Fighting (ARFFS) personnel in conjunction
with emergency response agencies.
This exercise also highlighted that a joint user airfield has
a complexity outside the normal realms of just an airport or
Defence Base. The most positive outcome was the face to
face contact with people on the airport on whom we would
call during a real emergency. Having that direct contact and
sorting out the pros and cons eliminated wrong turns that
will help us all during any real emergency.
Exercise Taipan was the brain child of the Exercise
Planning Committee – Jill Brix, TAPL; SQNLDR Bob
Stefanovic, 27 SQN RAAF; Garry (Skull) Browning Airservices
ARFF; Lee Withers, Bonnie Boyce and Erin Donnelly, DSQ; SGT Connie Steel and Inspector Roger Whyte, QPS and
Debbie MacLean, The Townsville Hospital; with expert
advice provided by CAPT Conway Bown, 5AVN, FLTLT
Michelle Smith, 27 SQN and Mel Pearce, QAL for Media
assistance; FLTLT Mark Cranston, RAAF 452 SQN TVL FLT
for air traffic control; FSGT Paul Bakker, RAAF for explosive
ordnance advise; and Lorraine Watt, TAPL for security
passes and organising the morning/afternoon tea.
Thanks to Robin Richardson and his Team at Alliance Airlines
and CAPT Conway Bown and Soldiers at 5AVN Regiment for
playing the affected airline/aircraft operator/Unit.
The Planning Committee are also grateful for the team of
Exercise Evaluators WOFF Sharon Butt, 27 SQN; Rebecca Part,
TAPL; Debbie MacLean; TTH; Terry McCallum, ARFF; and Glen
Fisher, AFP; as well as WOFF Lindsay Gordon for assistance
with Observers and Tracey Baxter, QAL for joining members of
the Planning Committee to Umpire the field component.
Special thanks to our volunteers, our emergency
agencies and all the exercise participants to make Exercise
Taipan a success.
3
Recommended Practices
for Flight Crew Training and
Competency for Wildlife
Hazard Management
Are You
Prepared?
Cyclone Season has commenced!
Bird strikes are a well-known hazard for many pilots,
engineers and airline management once one has occurred
to their aircraft.
• Have you reviewed your cyclone procedures?
THE Australian Aviation Wildlife Hazard Group (AAWHG) is the
national collaborative group of Industry experts tasked with
promoting awareness of aviation wildlife strikes and driving a
national approach to this important aviation safety issue.
The annual AAWHG Forum was held on the 30-31 July in
Melbourne this year where four new Draft Recommended
Practices (RPs) were presented to industry. One is the RP for
Training and Competency: Flight Crew.
At Townsville Airport, although we have ‘Safety One’ doing
regular monitoring and harassment we need all stakeholders
involved in addressing this major aviation safety issue, especially
as the airport was built on a wetland and the Town Common, a
birdlife haven neighbours our boundary.
Have your say – the AAWHG invite you to comment and
provide feedback on this Draft RP. Visit our AAWHG home
page http://aawhg.org/ to review RPs as well as check out the
information available on wildlife hazard management.
• First Aid Kits up to date?
• Have you cleaned up your site?
• Is your cyclone kit replenished?
• Have you removed all water holding containers
so mosquitoes don’t breed?
• Are you operationally ready?
• Have you checked Townsville City Council
Storm Surge areas?
• Have you got an evacuation plan if you are in a
storm surge zone?
For more tips check out Townsville City Council
- http://www.townsville.qld.gov.au/RESIDENT/
DISASTER/Pages/default.aspx
2014 RAAA National Convention
The Regional Aviation
Association of Australia
(RAAA) National Convention
was held on the 9-11 October
at the Crowne Plaza in
Hunter Valley.
THE Convention is highly
regarded as a premier annual
aviation event and attracted
key industry leaders, regional
operators, technical experts,
manufacturers and suppliers.
CASA, the government and other
regulatory bodies were well
represented and contributed
significantly to the program.
4
Townsville Airport Acting
GM Aviation and Australian
Aviation Wildlife Hazard Group
(AAWHG) Executive Jill Brix had
the privilege of representing
both the AAWHG, the
Australian Airports Association
as well as Townsville Airport.
Jill formed part of a panel
on Aviation Wildlife Hazard
Management. She was joined
on the panel by Darren
Angelo, Civil Aviation Safety
Authority and fellow AAWHG
Executive, Martin Dolan, Chief
Commissioner ATSB; Michael
Bridge, CEO Airnorth and
Julian Fraser, QBE.
JOIN TOWNSVILLE
AIRPORT STAFF IN THE
FOD WALK!
THURS 20 NOVEMBER
For more information, please contact:
Lorraine Watt
07 4727 3257 or lwatt@tsvairport.com.au
Security Update
Airport Security refers to techniques and methods used to create a layered approach of physical and
procedural protection for aircraft, staff, passengers and other airport users from the potential of accidental
and malicious harm, crime and other threats against aviation.
TOWNSVILLE Airport continues to constantly review its
security posture. Further techniques that Townsville
Airport is currently employing to further protect the
airport include:
• Additional CCTV coverage in the Terminal. Improved
quality CCTV imagery with all cameras now digital.
• Queensland Police Service patrols throughout the
terminal and airport precinct.
• Airport familiarisations tours for Queensland Police
Service, Australian Federal Police, Office of Transport
Security and Defence personnel. The tours provide
a background to the airport operations to assist in
response to incidents.
• Random ASIC and gate inspections by ISS Security.
Remember – security is everybody’s responsibility. The
security posture of the airport is reliant upon every staff
member to be aware of their environment, aware of the
security requirements, aware of suspicious activity or items,
and be diligent in reporting such matters to the airport
operator and or law enforcement agencies immediately.
Airport Safety Week
Townsville Airport celebrated the
Australian Airports Association
(AAA) ‘Australasian Airports
Safety Forum in the week of 29
September to 3 October 2014.
REBECCA Part, WHS Officer,
coordinated a week of activities
including:
• Fire Warden training - coordinated
by Chubb the training included fire
extinguisher training. The training
was considered one of the most
successful due to having close to
fifty (50) airport personnel across
eight organisations attending.
• Approximately fifteen (15) people
across several organisation joined
forces to pick up Foreign Object
Debris for the Safety Week FOD
Walk. This Walk is in addition to the
airport’s quarterly FOD walks that
commenced this year
• Noise assessments were
undertaken by consultant
FOD Walk
Audiometric Testing, that saw ten
airport staff wear noise dosimeters
for their shift to measure their noise
exposure. Townsville Airport will
implement a Hearing Conservation
Plan based ion the data from the
testing.
• Daily emails from the AAA Safety
Week Team, with hundreds of
people across Australia and New
Zealand undertaking daily quizzes.
Congratulations to Craig Smith,
Aviex for winning Day 4 event
picking up a Coles Myer voucher for
his efforts!
• Distribution of Safety Week
merchandise to airport
stakeholders including some great
material provided by the Safety
Week sponsors, CASA.
5
We Salute You...
Warren Jones 15 Years Service
In December 2014 Warren Jones
(aka ‘Wogga’) will celebrate 15
years of service to the aviation
industry at Townsville Airport.
WARREN is the Senior Aviation Safety
Officer and heads up the team of
Aerodrome Reporting Officers (ARO)
in Townsville Airport’s Aviation
Department. The Aerodrome Reporting
Officer’s team helps maintain the
operational status of the airfield and
most people know them as their call
sign of ‘Safety One’.
Warren’s knowledge of Townsville
Airport operations is second to none.
He has shared this knowledge and
in his 15 years’ service Warren has
trained and mentored twelve AROs at
Townsville and Mount Isa Airport. This
number is increasing and recently he
has been instrumental in assisting Air
Force personnel in reaching their ARO
qualifications at Townsville.
In his role, in addition to the ARO
duties, Warren coordinates the
ongoing day to day maintenance
of the airfield with the Department
of Defence and the Townsville
Airport Asset Services Team. He has
coordinated, reviewed and distributed
the last seven years of the Method
of Working Plans for the Annual
National Defence Aircraft Pavement
Maintenance Program and other
airside works. He is the ‘go to’ man for
day to day operations.
Warren rates working with the
professionals at the airlines as a
highlight for day to day operations.
Well known to many airfield personnel
both civil and military Warren’s can
do attitude makes him a pleasure to
work with.
A proud Manly supporter, with
a soft spot for our local Cowboys
Team, Wogga enjoys his NRL and his
annual pilgrimage to the State of
Origin and NRL Grand Final. He also
enjoys spending time with his partner
Lorraine, family get togethers as well as
his catch up with his mates at the RSL
for a coldie and a punt on the horses.
Peter Hardy 10 Years Service
Peter Hardy celebrates his 10 year service with ISS
Security in December 2014.
PETER is the Manager of the Security Operations. Most
people know ISS as the face of airport security at the
screening point. ISS also undertake the checked bag
screening, provides escort and security checks for the
airport. Peter has also been a steadfast, reliable and the
‘go to’ man for security issues for Townsville Airport and
Terminal tenants alike.
In 2013 Peter was awarded the Queensland ISS ‘Hero
Award’ and was a National Finalist. This award was in
recognition for his outstanding customer service and was
nominated by the then TAPL General Manager Aviation
Dave Batic.
Peter had a distinguished service with the Queensland
Police Service with 32 years’ service. He has had a
committed and dedicated team under his leadership. ISS
Townsville were awarded a National 2013 Compliance
Performance Award as a result.
Following his retirement from the Police Force Peter was
managing Pozzebon Transport, a local fruit and vegetable
transport company in Townsville when he was recruited by
Carol Bahr, one of ISS longest serving personnel, to the ISS
6
Townsville Airport Team.
When Peter first started with
ISS in 2004. In the same year
Checked Bagged Screening (CBS)
was introduced and luggage
was x-rayed. Peter was glad for
this change having spent many
an hour explosive trace device
testing all the baggage prior to
the introduction of CBS.
Overall Peter has enjoyed the
challenge of learning a different role and the Federal agent
interaction, but still utilising his knowledge and skills from
his time with the state police.
Recently his hands on approach with security saw him
assist with the Bollywood short film that was shot at
Townsville Airport. Watch out for Peter in the ‘Departure
Lounge’ when it is released at the end of the year!
Peter’s long service leave will give him time to enjoy what
he loves the most – his family. Peter and his wife Jill will be
celebrating 50 years of marriage in March next year. He has
three sons, one daughter and eleven grandchildren, ten of
which are boys. Lots of fishing, camping and the odd road
trip or two is in store.
Plane
Spotting
When you love aircraft the best
place to work is at an airport and
as a Joint User Airfield we are
fortunate to have a number of
exercises and events that make us
plane spotters happy.
IN August six Blackhawks did a farewell
flight to Townsville. Based at 5 Aviation
Regiment at RAAF Base Townsville the
fleet of Blackhawks are leaving our
tropical shores to go to Sydney.
Flying Colours painted a Hercules
Blackhawks depart over Runway 01/19 for farewell flight to Townsville
in Indonesian Defence Force colours.
Northrop Grumman Integrated
Defence Services are contracted by
the Australian government for the
delivery of the Hercules aircraft to the
Indonesian government which forms
part of the Australian and Indonesian
Community
Scouts visit Townsville
Airport and RAAF
On a Saturday morning in
June Townsville Airport and
RAAF Base Townsville hosted
approximately 35 Scouts.
THE Townsville Scouts got a
unique opportunity to experience
an in-depth tour of the civil and
RAAF terminal, the RAAF Police
dog section, the RAAF Museum
as well as a number of Air Force
and Army aircraft. For some, this
was the completion of the Air
Activities badge they have been
working on.
Special thanks from the
Scouts went to WOFF Eastham,
SQNLDR Stefanovic and Ms Brix
for facilitating the tour. Thanks
also to the RAAF Hercules crew,
governments Memorandum of Sale for
a number of C 130H (Hercules) aircraft
and associated equipment. The aircraft
will assist with the development of
Indonesia’s airlift capability, which will
support humanitarian assistance and
disaster relief operations.
Up and Coming Events
18 Nov 14 2014 at 1300 – Wildlife Hazard
Management Committee
19 Nov 14 – Aerodrome Emergency Committee
(come and meet our emergency response
team and get updates on the emergency
management at the airport)
20 Nov 14 – FOD Walk! RPT and the General
Aviation Apron!
27 Nov 14 – Runway Safely Meeting
12 Dec 14 – Townsville Airport first Urban
Challenge
the 5AVN Regiment aviation
technician, Fuz the FA-18 pilot,
the RAAF Security canine squad,
Steve the German shepherd
and the staff at the Museum.
The tour was a memorable day
that will influence the Scouts to
consider the aviation industry as
a career choice.
For more information or should you have
an initiative that you would like to share
please contact:
Jill Brix I Acting GM Aviation
jbrix@tsvairport.com.au
For all other events at Townsville Airports –
follow us on Facebook and Twitter by liking
‘Townsville Airport’’
7
URBAN
ADVENTURE
CHALLENGE
12 DECEMBER 2014 16:30
Solve clues, implement strategies,
undertake physical and mental
challenges to find the checkpoints and
race your way around Townsville to reach
your destination!
Start location: Townsville Airport Management Centre
BBQ & Presentation from 6:30pm
$125 per team | 5 people per team
Friends & family welcome to enter!
Best Dressed Team prize
Maximum of 15 teams
Register today to secure
your spot!
Entries close 5 December
Please contact
Rebecca Part
on 0418 982 853
TOWNSVILLE AIRPORT | Airport Management Centre
T: +61 7 4727 3211 | F: +61 7 4779 1843 | E: info@tsvairport.com.au
PO Box 7636 Garbutt QLD 4814 | Cnr Halifax St & Stinson Ave
Garbutt QLD 4814
www.townsvilleairport.com.au
THE AIRPORT...WHAT
AN EXPERIENCE!
The aviation industry offers a
range of different career paths
and during the last week in
June three Work Experience
Students – Melyssa Thacker,
Maddison Telfer and Cyd Vivar–
got a taste for some of them at
Townsville Airport.
MEL, Maddison and Cyd are
Year 11 students at Pimlico High
School. Townsville Airport Aviation
Team facilitated a week of work
experience that demonstrated
the variety of careers that people
have on airport – from a Rescue
Crewman with EMQ, an Air Traffic
Controller, a Screening Point
Operator and Airservices Aviation
and Rescue and Fire Fighting
Service (ARFFS) Fire Fighter
just to name a few. The airport
business itself offers a number
of careers and the students were
shown what’s involved in many
of these roles – from engineering,
commercial, work place health
safety, airside operations to
environment management.
It was a jam-packed week!
Maddison’s chosen career path is
with military as a Tiger helicopter
pilot, Melyssa’s a Forensic
Anthropologist and Cyd a Nurse or
Flight Attendant. After the week of
airport work experience we may
have swayed them all into aviation!
The student’s good manner,
courteous behaviour and
outgoing personalities ensured
a positive attitude from all
who worked with them. The
week would not have been
so successful for the students
without the help of the wonderful
people on airport who are
accustomed to last minute
planning and changing schedules
in this fast-paced workplace.
Special thanks to Mark Bryant
at EMQ, FLTLT Simon Mossman
and SQNLDR Andy Hoare at Air
Traffic Control; Craig, Bevan,
Grant and all the Officers at the
ARFFS Station, MAJ Andy Mitchell
at 5 AV Regiment, SQNLDR Bob
Stefanovic at 27 SQN, Rob Flintoff
and Peter Hardy and the team
at ISS, Trevor, Peter and Terry at
AGH, Barbara Ford at QF Freight,
Robert Jackson at BAE, Douglas
O’Brien at Toll Priority, Richo at
Alliance Airlines, Mark Yates at
Alpha Flight Services, Gail Hills at
RFDS; and to Caitlin, Sarah-jane,
Brodie, Iain, Sean, Wogga, Sharon,
Alicia, Amanda and all Townsville
Airport staff whose enthusiasm
and generous donation of their
time made the week a memorable
and a valuable experience for
our potential new recruits to the
aviation industry.