Macinform_UK_May_2015 - Macintosh Retail Group
Transcription
Macinform_UK_May_2015 - Macintosh Retail Group
2 Macinform EDITION MAY 2015 SUCCESSFUL OPENING IN GHENT 3 Scapino’s Mountain Peak collection is best Last year was a successful one for PRO0031, the sneaker formula of Macintosh Fashion Nederland. Sales rose, it was busier than ever in the shops and the online shop saw sales double. But the cool range of sneakers is not only in great demand in the Netherlands. This was a good reason for PRO0031 to spread its wings and venture beyond the border to open a first store in the Belgian city of Ghent (PRO0032). 8 PRO009 From the start of April, Belgian sneaker fans have been able to visit PRO009 in Ghent. The number in the name stands for the location of the PRO store. This location is central to the sneaker concept. The creative team of Leyp and Lucky Dubz will ensure that this local relevance will also be visible in the store’s custom design. Over the last few years PRO has worked hard on close cooperation with the sneaker brands that currently dominate the street scene. Thanks to a collection in tune with the market and a fantastic offer, PRO customers are reaping the benefits. In Belgium as well, great attention is being paid to what young consumers want, so that the Belgian sneaker fan’s every wish can be fulfilled. Dolcis protects shoes 5 Brantano BELUX launches app and online version of magazine Scapino remains popular in Belgium 16 12 There’s a lot of value in old shoes! 4 New from Nea International: gel pads for greater comfort 1 continued on page 2 FIRST PRO BRANCH IN BELGIUM Online This first move to Belgium promises to be a success as it offers a comprehensive and extremely fashionable range of sneakers in a market with growing demand. This spring sees the launch of the website Pro-shoes.be, which will allow Belgian lovers of sneakers to cash in online, too. PRO0031 is also seeking more growth opportunities in Belgium. KEY FIGURES FROM ANNUAL REPORT 2014 MACINTOSH RETAIL GROUP To see the complete annual report, go to the Macintosh Retail Group website: www.macintosh.nl. There you can view the 2014 Annual Report or download it. KEY FIGURES (In € millions) 2014 2013 Net sales Fashion 678.7 640.3 Net sales Living 191.9 181.8 4.9 7.4 - 12.1 - 6.1 3.5 - 0.1 Total underlying EBIT - 15.4 - 13.7 EBIT - 91.0 - 5.5 - 101.6 - 12.1 Underlying EBITDA Underlying EBIT Fashion Underlying EBIT Living Net result Equity 117.4 (28.5%) 194.4 (39.4%) Fashion Living Fashion Living Number of stores at year-end 8801 1072 9041 1092 Number of FTEs3 at year-end 4,663 1,005 4,682 995 1. Of which 786 core and 94 non-core (2013: 759 core and 145 non-core). 2. Of which 97 core and 10 non-core (2013: 96 core and 13 non-core). 3. Exclusive of holding, Macintosh Hong Kong and Macintosh Intragroup Services. 2 SPECIALLY FOR OUTDOOR TYPES BEST SCAPINO’S MOUNTAIN PEAK COLLECTION IS THE For many years, Scapino has been known for its extensive Mountain Peak winter collection. Mountain Peak is a renowned shoe and clothing brand for winter sports and now also for the lover of the outdoors, who likes to head out in the spring, summer and autumn. Functional qualities Anyone who plans a long hike must make sure that he is well-prepared. Good hiking boots are a must! Mountain Peak hiking boots are wind and weather resistant, thanks to the addition of a J-Tex membrane. This keeps the feet dry, even during a Dutch rainstorm or while wading through an Austrian mountain stream. For sunny, warm days, Scapino advises sturdy walking sandals with a comfortable arch support. Mountain Peak outdoor clothing In addition to hiking boots, Scapino now also has a large collection of outdoor clothing from Mountain Peak. Zip-off trousers, short trousers, hiking T-shirts and socks - everything you need for an enjoyable hike. The collection is ideally suited to a varied walk, a long hike along a trail or a sporty day out. Everything for camping For fans of camping, Scapino not only offers functional clothing and shoes, but also rucksacks, sleeping bags and air mattresses of high quality. It pays to shop at Scapino! The outstanding price-to-quality ratio of Scapino’s Mountain Peak brand ensures that both the clothing and footwear are very popular with active people of all ages and adventure-loving families. They know best of all that it pays to shop at Scapino… 3 DOLCIS PROTECTS SHOES PROFESSIONAL IMPREGNATION SYSTEM IN ALL SHOPS Most shoes are made of leather, textile or synthetic materials. These materials must be well cared for in order to protect against moisture, rain and perspiration – in short, so that the wearer can enjoy the shoes for longer. At Dolcis customers can now have their new shoes professionally impregnated. Customers value this extra service and a great many of them take advantage of it. Better for the environment An additional benefit is that no hazardous substances are released during treatment in the iMBOX. It is therefore a method that does no harm to the customer, Dolcis employees or the environment. Everything takes place in a closed system with the iMBOX, so that no spray or fumes can escape. The product is 100% carbon neutral and is applied without propellants, by means of pressure generated by a pump. Any excess impregnation product is collected. The system complies with all European health and safety standards. INABLE TA I NE 4 ICES BUS 39 CT SUS Within 1 minute Every Dolcis shop has a professional impregnation system, the iMBOX. This system fully impregnates shoes within 1 minute for just €3.99 a pair. The new shoes are placed in the machine’s box. A program is then selected, which depends on the type of shoes. Within 1 minute the shoes are not only made water repellent, but they are also dried. After this treatment, the customer can immediately put the shoes on and walk out of the shop with them. The treatment remains effective for between 2 and 10 weeks, depending on how heavily the shoes are used. After treatment, the shoes: • are dirt and water repellent; • are resistant against stains and smudges; • are UV-resistant, which means they do not fade; • have better protection against foot perspiration; • have longer resistance against moisture and dirt. SS PRA VISIBLY MORE COST-EFFECTIVE IT PAYS TO SHOP AT SCAPINO! Factory Material Product quality Large numbers No hot air (expensive advertising) Low price Hot air (expensive advertising) High price The best quality for the lowest price – that’s Scapino. How Scapino achieves this is a question that regularly concerns customers, which is a good reason for Scapino to give a clear explanation. Professional & safe Scapino works exclusively with safe and professional factories where the employees are well-trained and use high-quality materials. These are also the factories where many well-known top brands have their products manufactured. This means that Scapino can supply products of the same quality as that of the leading brands. Strength of the chain Scapino has more than 200 shops. This means that the factory does large production runs for Scapino, which keeps the costs low. Scapino pays only for things that improve the quality of the product. Clever Clever distribution and communication complete the process and as a result, Scapino’s quality products are affordable for everyone…. And it’s worth it! BRANTANOM@G ONLINE BRANTANO BELUX LAUNCHES APP AND ONLINE VERSION OF MAGAZINE To complement the existing trend magazine, ShoeMag, which is distributed free in all shops, Brantano has launched a digital version entitled ‘BrantanoM@g’. This spring, following a test phase, the first issue of the online magazine was launched as an app for IOS and Android, and also in an online version. BrantanoM@g presents visitors with the key trends for spring. A simple click takes them to the Brantano online shop where all articles are available for sale. During the introductory stage, customers have the chance to win a romantic city break to Paris and they can give their opinion through a survey form. Initial figures from BrantanoM@g are already very promising. Within one month more than 4500 individual visitors had found their way to the online magazine. Many of them say they find BrantanoM@g inspiring, are keen to share their opinions and recommend the online magazine to family and friends. 5 INABLE TA I NE ICES BUS 40 CT SUS SUSTAINABILITY REPORT 2014 SS PRA SPOTLIGHT ON THINKING AND ACTING RESPONSIBLY Under the name ‘Backstage’, Macintosh has presented the Sustainability report for 2014. As the title suggests, this report is partly about what goes on behind the scenes at Macintosh. Thousands of people work here day in, day out, on tasks ranging from product development to marketing the products in the range that Macintosh’s shop formulas offer to consumers. Inventing, designing, producing, purchasing, transporting, launching, selling and completing the financial transactions are all activities that are linked to ‘sustainable business practices’ at Macintosh. The most important efforts and the company’s vision are included in ‘Backstage - Sustainable Business Practices at Macintosh’. People In ‘Backstage’, employees tell their personal stories and explain where their work overlaps with sustainable business practices. One example is Baukje (trend watcher and brand designer), who thinks it would be great to put an end to the ‘short-term-disposable’ fashion trends. This would combine the ethical and the aesthetic. Mark shares his vision of the job of buyer as it is today, working for the biggest shoe chain in the Netherlands. There is a lot more involved than putting together a wellbalanced collection, setting the right prices and cooperating with suppliers. The factory that manufactures the products plays a more important role than before and, by extension, the people who work there. There is also Antoine (Mr. Osaga), who designs and buys cool, affordable sports shoes, because, in the final analysis, sport is for everyone and not just for 6 those with plenty of money. Sophie (Cross-channel marketer), Coen (Marketing & Communications Manager) and Henk (Facilities Manager) also talk about their experiences. Impact ‘Backstage’ makes it clear how Macintosh does business and what it values, apart from continuity and economic interests. Coen It places great value on good and safe working conditions within and outside Europe, products without real fur and shoes with the lowest possible impact on the environment, for example. All our activities have an impact on society and the environment at some point in the chain. Especially with this in mind, a central sustainability programme was established for all Macintosh’s formulas in 2009, which, up to and including 2011, emphasised research and making inventories, as well as seeking connections with existing initiatives. Since 2012 the focus has been on improvement and Macintosh has concentrated on developing and strengthening initiatives where steps have already been taken. It is logical that not all social issues can be tackled at the same time. Moreover, the wishes of stakeholders, shareholders and consumers vary greatly. As a result of research and discussions, the following areas have been determined: • Further improving work- ing conditions through out the chain. • Producing safe products that contain no hazar dous substances. • Making the whole chain transparent. PREMIUM PARTNER IN ‘GLOBAL EVENT’ CONVERSE CHOOSES PRO Converse, the world-renowned trainer brand from the USA, launched one of its biggest campaigns ever at the start of the year: ‘Made by you’. Central to this campaign is the best-selling trainer of all time and Converse icon, the Chuck Taylor All Star. The campaign shows pictures from around the world of Chuck Taylor All Stars, worn and/or customised by famous icons from the present day and the past. To roll out this campaign in the Netherlands, Converse chose PRO as its premium marketing partner. Galery For weeks the PRO stores on Amsterdam’s Kalverstraat, Nieuwedijk and Leidsestraat were transformed into real Converse galleries with display cases, portraits in the shop windows and shelves full of Chuck Taylor All Stars. In order to draw customers into the campaign, Converse developed ‘Mark the beginning’ and ‘The Chuck booth’. With ‘Mark the beginning’, a buyer’s name, signature and date of purchase are written on the inside of the Chuck Taylor All Star: the beginning of an adventure with the Chuck… ‘The Chuck booth’ is a special photo booth where customers can take pictures of themselves with their own Chuck Taylor All Stars. You can find more information on: http://www.macintosh.nl/en/sustainable_business/sustainable_business_report/ For more information about sustainable business practices, please contact Ingrid Weijer, manager Corporate Responsibility & Innovation: i.weijer@macintosh.nl Rumour around the brand This global event by Converse put an extra spotlight on Amsterdam’s PRO stores for a time, giving many new customers the chance to get to know PRO’s trendy and up-to-the-minute range of trainers. 7 SNAPPY TV CAMPAIGN BRANTANO BELUX STRESSES ADVANTAGES OF ONLINE SHOPPING In the shop the customer can have a 3D foot scan made, in order to know the correct shoe size immediately. When you order shoes online, you can use the saved foot scan to select the right size. Shoes that are ordered online can be delivered free to your home address if desired. To underline these advantages even more strongly, Brantano ran an effective TV advertising campaign in Flanders in March. This online advertising spot is an extension of an earlier one about the 3D foot scan. During the period when the spot was being shown, the advantages of online shopping at Brantano were given extra exposure with the help of large banners on the shop fronts. ONLINE SHOPPING Reserve your shoes, then come and try them on in the shop! No payment in advance, no obligation to buy FREE home delivery Always the right size thanks to the 3D foot scan SCAPINO REMAINS POPULAR IN BELGIUM WWW.SCAPINO.BE ONLINE AGAIN For years Scapino was represented in Belgium by some 30 shops. Last year these shops passed into other hands, but Dutch Scapino shops near the Belgian border are seeing increasing numbers of Belgian customers. This loyalty shown by its many Belgian customers has prompted Scapino to offer the complete collection once again through www.scapino.be. The articles are then delivered in Belgium. Belgian customers can also access customer service. In addition, Scapino is actively approaching its former customers in Belgium through online advertising. After all, the customer is king and all these efforts on the other side of the border are well worth it. 8 COMFORT SHOES FOR THE ELDERLY BRANTANO UK VISITS LESS MOBILE ELDERLY AT HOME Brantano UK stock a great range of “comfort fit” shoes for men and women across a range of sizes and width fittings. However, unfortunately, some of the customers that this product is best suited to - can’t actually get to the stores. Hence the birth of Brantano in the Community. Stepping out Brantano in the Community sees the store teams stepping out, with their best foot forward, to showcase the comfort range to customers in retirement properties, care homes and day centres across the country. We know that within this demographic there is an increasing uplift in online use, but it seems that there just isn’t a substitute to trying on shoes in the comfort of your own environment. Brantano’s service allows customers to select and try on from a range of footwear that is brought directly to them, making it fun and stress-free. It’s a great opportunity for everyone to get together and have a bit of fun trying on the shoes and enjoying the odd biscuit! Expert fitters With research showing that less than one in five adults have had their feet measured in the last five years*, it isn’t all about shopping. The Brantano team of Expert Fitters also include a measure and fit service to the residents, essential as feet change shape throughout our lives. Nikki, the support manager for AGEUK, recently had the Brantano Thanet team visit her day centre. “We all very much enjoyed the visit from Brantano. It’s lovely to see our clients with new shoes on their feet, as quite a few of them are home bound and don’t get many opportunities to choose their own shoes, try them on & buy them. I also found some lovely new shoes that I purchased for myself! “ In 2014, Brantano visited over 7,000 care homes and achieved impressive sales. For 2015, the bar has risen and the stores are completing their care home visits in earnest. Featured in publications such as Caring Times and Care Talk (industry titles that are circulated to 90,000 homes and health care professionals) the unique shopping experience Brantano provide for residents is becoming well known throughout the UK. * Brantano Survey 2014. 9 LAUNCH OF NATIONWIDE CAMPAIGN HAVE YOU MET THE JONES? With the launch of their Spring/Summer 2015 range, Jones Bootmaker had an opportunity to build desirability of the brand amongst it’s core demographic, whilst introducing the brand to potential customers. Through extensive media analysis two core magazine titles were selected – Red for ladies, and Esquire for men. With a combined circulation of 240,000, and both targeting the professional middle youth, it seemed like a great fit for the style conscious core Jones Bootmaker customer. “#meetmyjones” The partnership is set to span a full year, with magazine adverts appearing once a month. This is supported by key digital activity to coincide with London fashion week in September and regular e-mails out to their stylish database. “It’s a great opportunity to build the credibility of the brand with a wealthy and stylish target audience. A committed partnership to one group of magazine titles gets us far more than the traditional paid for media options, and the potential for plenty of added value editorial coverage is really exciting.” Harriette Luscombe Head of Marketing. The tone of the campaign, that is set to be extended for A/W as well, sets a bold invitation for past and future Jones Bootmaker customers. The all important “#meetmyjones” encourages purchasers to show off their new shoes and helps show that M AL SPRING CO #me J01615004 Jones_SprSumm15_Showcards_A4_ESQUIRE.indd 3 FROM IDEA TO IMPLEMENTATION DOLCIS ENCOURAGES ENTREPRENEURSHIP Dolcis strives for success with its customers by encouraging greater involvement from employees. The better to achieve this objective, store managers are encouraged to come up with ideas which - following a careful selection process - are actually introduced successfully on the shop floor. With this approach, Dolcis appeals to the entrepreneurial spirit of its store managers. After all, they are the ones who, together with their staff, have daily contact with customers on the shop floor and the success of new ideas is at least partly in their hands! Out of the box To come up with an idea that is just that little bit different and that can be more successful than others, you need not only commercial expertise, but also some daring and the ability to think out of the box. Store managers also have to be able to deliver a short pitch that will inspire a room full of expert fellow managers and a critical jury, and win them over to the idea they propose. Making the pitch The Dolcis managers were divided into various groups in which they could exchange their ideas. After several sessions, round two saw the selection of the 21 best ideas. The third round was a real ‘battle’ to reduce the number of ideas ultimately from 21 down to the top seven. In the subsequent finale, the seven selected ideas were ‘pitched’ by their inventors to a room full of colleagues and an enthusiastic jury. There was excitement and uncertainty to the last as to which ideas would win. 10 The three winners It was not an easy choice for the jury, which consisted of format manager Caroline Berendes, operations manager Hans Cleef and four retail managers. The ultimate winners in the three chosen categories were, first of all, Jan Kock of the Arnhem central branch for the best commercial idea. He worked out a new bonus system that was more effective than the existing one. This new bonus system has now been introduced at all Dolcis branches. Annefloor Wolters of the Assen branch took the honours for the best-substantiated idea. She investigated the wishes and needs of staff and customers, and found a solution for making electronic refunds. The feasibility of this solution is currently being looked into. Vincent Demesmaeker of the branch in The Hague won in the category ‘best presentation’. He promoted digital screens in shop windows in a sparkling presentation with a humorous touch. The digital shop window screens will also have a place in the new Dolcis concept. Photo from left to right: Operations manager Hans Cleef, store managers Vincent Demesmaeker, Annefloor Wolters and Jan Kock, and format manager Caroline Berendes A ss ee n in Jones Bootmaker is a brand for the future as well as being firmly grounded in it’s 150 year heritage. Grow To date the hashtag has helped grow the Jones Bootmaker Instagram by 41%. “The key has been taking the value from the partnership right through into store level. The #meetmyjones has really helped to get the store staff involved and behind the campaign, whilst the featured shoes and product have been pulled out with in store POS highlighting the connection to Red and Esquire.” Dan Shaw, Retail Operations Director. The initial results to the campaign have been extremely positive with more orders being placed on the men’s shoes and the ladies product being best seller for the first few weeks of the launch of the Meet My Jones campaign. MEET LFIE OLLECTION 2015 eetmyjones As seen in MEET CILLA, IDA & PETER SPRING COLLECTION 2015 #meetmyjones 13/02/2015 10:44 COMPANIES, SCHOOLS AND CLUBS ALL BENEFIT SCAPINO IS ALSO ATTRACTIVE FOR LARGE QUANTITIES In addition to its extensive and ultraaffordable range of shoes and clothing for the individual consumer, Scapino is also able to supply large numbers of the same article. Societies or sports clubs, for example, order their club shirts, schools buy their PE clothing, clubs for walking the mud flats get special walking shoes and companies their work shoes. Even homes for the elderly, social services and companies from Surinam and Bonaire approach Scapino for large orders. For such orders, Scapino has now made it possible on its website www.scapino.nl to order several of the same product at the same time. Special arrangements are possible in consultation with customer service. An extra service from Scapino which is well worth it… 11 SUCCESSFUL OLD SHOE CAMPAIGNS IN THE NETHERLANDS AND BELGIUM THERE’S A LOT OF VALUE IN OLD SHOES! Over recent weeks, thousands of people have visited the participating outlets to swap their old shoes for discounts on shoes from the current collection. In the Netherlands the campaign had the motto ‘Do a Good Deed with Your Old Shoes’ and in Belgium it was ‘Give your old shoes something new to do’. The campaign was again a success in both countries. 2,672 pairs donated The Dutch campaign ‘Do a Good Deed with Your Old Shoes’ resulted in more than 130,000 pairs of shoes being handed in. This meant not only that the customer benefited – it was also good news for the Clothes Bank in the Netherlands. For every 50 pairs of old shoes, one pair of new shoes was donated to the Clothes Bank. In the end, over 2,400 pairs of new shoes were handed over to the Clothes Bank, to be given to families living below the poverty line. The old shoes are collected and sorted. Usable shoes are given a new purpose, while those that are unusable (broken, too worn or too dirty) are destroyed. 800,000 pairs During the old shoe campaign in Belgium, no fewer than 800,000 pairs of old shoes were handed in. There too, customers benefit- I NE 12 ICES BUS 41 CT SUS INABLE TA SS PRA Geef je oude schoen weer iets te doen t.e.m. 08/03 /2015 *Geldig per aankoopschijf van € 50 in alle Brantano winkels en op www.brantano.be Surprising response Every year, staff are amazed by the large number and the types of old shoes that are handed in. From vintage retro pumps to wornout gym shoes – every kind of shoe found its way to the campaign collection points. The most striking old shoes handed over in the Netherlands were a pair of Yankee Doodle shoes from 1987 which were still in the original box. The brand is no longer sold by Scapino, but after 28 years the shoes still found their way back to the shop in exchange for a discount voucher! However, the majority of the Yankee Doodle shoes from 1987 shoes were so well-worn that they were almost falling apart. This was proof of how much pleasure a good shoe can give the wearer. The shop staff hope that they will see the newly purchased shoes again during a future old shoe campaign. ed from an attractive discount. In Belgium the donated shoes were also collected and sorted into types of footwear, and then sold to various countries. Boots went to Hungary, Romania and Ukraine, sandals to West Africa, Cameroon and Congo, * korting and slippers to Pakistan. Work shoes and other shoes went to West Africa and East Africa, high heels to Congo and winter shoes to Pakistan. Brantano also donated €0.10 to good causes for each pair ingeleverd paar ofpershoes handed in. This donation, together with the money raised oude schoenen from the sale of old shoes was divided between: Stichting tegen kanker (Foundation Against Cancer), Kinderkankerfonds (Children’s Cancer Foundation), School zonder pesten (‘Bully-Free School’ project), SVS (Flemish School Sport Foundation), and the Brantano Schoenenfonds (Brantano Shoe Fund). The Brantano Schoenenfonds is a fund set up specially to help provide children from underprivileged families in Belgium with suitable footwear. The good causes received a total of more than €230,000.00. Word onze fan op ® facebook.com/brantano.schoenen Word fan op ® € 12,50 facebook.com/brantano.schoenen US SHOE DESIGNER CREATES TOGETHER WITH AUSTRALIAN RAPPER IGGY AZALEA CAPSULE EXCLUSIVE COLLECTION BY STEVE MADDEN US shoe designer Steve Madden has created a strikingly trendy shoe collection in close collaboration with the popular Australian rapper, Iggy Azalea. Iggy Azalea became known around the world with her singles ‘Fancy’ and ‘Black Widow’. The Steve Madden x Iggy Azalea collection looks to ‘The New Classics’ in 2015. In this collection, which gets its inspiration from the 1990s, we can see white platform soles, sporty neon sandals and peep-toe pumps. The Iggy Azalea collection is now available in a limited edition in Steve Madden shops in the Netherlands and Belgium, and on stevemadden.eu and intreza.nl Loud & Fun Iggy Azalea: “The bright colours and tight contours which characterise the collection reflect me totally: ‘unapologetic, loud, and fun’.” The hip-hop sensation gave a ‘sneak peek’ of the long-awaited collection on Instagram with the comment: “There aren’t many places where you can buy perfect heels without exceeding your budget. For me, just as for many women, Steve Madden is and will remain the favourite address. With Steve Madden you are always in the picture.” The coolest Inspired by music, Steve Madden launched his first designs in 1990 and right up to today music continues to be one of his most important muses. The collaboration with Iggy Azalea is a natural development of this inspiration. Steve Madden on this collaboration: “I create the coolest shoes with the coolest people I know.” 13 PRIMITIVE BALANCE 14 “THE NEW NORMAL” SHOP PRIMITIVE BALANCE AT: Women Men THREE IN A ROW HUISHOUDBEURS IS TESTING GROUND FOR SCAPINO For more than 10 years now, Scapino has been a big attraction at the Huishoudbeurs (Household Fair), which drew nearly a quarter of a million visitors this year. The majority of the visitors fit perfectly into Scapino’s target group. Its presence at the fair is therefore a great opportunity to use attractive offers in tempting visitors to make purchases, but also to gauge reactions to the new summer collection. This makes Scapino even better able to take account of its customers’ wishes in the period after the fair. The Huishoudbeurs thus allows Scapino to achieve three aims in a row: letting visitors get to know Scapino’s product range, testing the new summer collection, and of course selling as many products as possible. You will find more models on: www.brantano.co.uk Women Men Prominent position Scapino is a welcome guest at the Huishoudbeurs and has therefore occupied a prominent position there for years. During the fair, thousands of shoes flew over Scapino’s temporary counter. As well as the special offers at the fair, customers received a free shopping bag and vouchers they could use later in the shops. In order to familiarise customers with the digital shop, www.scapino.nl, Scapino made it clearly visible with four screens and various iPads. Customers could immediately order products which were not available on the stand in the right size or which were already sold out. Pimp your gym shoes For children there was a ‘tinkering’ workshop where they could buy a canvas shoe for €5.00 and then go to a special ‘pimp your gym shoes’ area to decorate the shoes with colours, beads and other fun things. This initiative was such a hit that people queued up to wait their turn. Children could then put their pimped shoes on Facebook, which gave them the chance to win an extra prize. It pays! Every year the Scapino team puts a lot of time into preparing this event, in the knowledge that it pays - both for the consumer and for Scapino... The photo left shows Bas Marcelissen, Linda Kersbergen and Tessa Hofman; The photo with the man behind the till shows Johannes Liemburg: The HHB Scapino organisation team. You will find more models on: www.jonesbootmaker.com 15 NEW FROM NEA INTERNATIONAL: GEL PADS FOR GREATER COMFORT NO MORE SUFFERING FOR BEAUTY HighHeel Comfort Wearing high-heeled shoes is uncomfortable for a large number of people. Even if the shoe size is right, painful areas can develop, particularly under the ball of the foot, as a result of pressure and rubbing. PSB Shoe Insoles Cushioning prevents or reduces pain caused by the wearing of high-heeled shoes and thus ensures greater comfort. The gel in the comfortable pads is made of polyurethane. The pads themselves are easy to remove and washable, so that they can be used over and over again. In addition, the underside is self-adhesive, which means that they do not slip and they maintain their position in the shoe. Although the pads are designed to give greater comfort to wearers of high heels, they can also be used in ‘normal’ footwear. PSB Shoe Insoles Cushioning is available in the shops of Dolcis, Invito, PRO, Manfield, Scapino and Brantano Belux. COLOFON: Editor: Postal address: Production: Mr. P.T.A. Hünen Macintosh Retail Group PO box 110, 6190 AC Maastricht-Airport The Netherlands | www.macintosh.nl Caris & Sak | Heerlen | www.carissak.nl This Macinform is printed on FSC© certified paper. 16 Should different interpretations arise between the Dutch and the English language version, the Dutch language version prevails. Nea International has been known for years for its innovative product development in the field of orthopaedic braces and insoles. Following the latest successful introduction of a variety of comfortable insoles, Nea International is launching PSB Shoe Insoles Cushioning. Using these gel pads helps prevent pain in the ball of the foot and provides agreeable shock absorption both in open and closed shoes, giving the wearer extra comfort.