BETWEEN THE LINES - Andrus Transportation
Transcription
BETWEEN THE LINES - Andrus Transportation
APRIL 2015 NEWSLETTER BETWEEN THE LINES ANDRUS TRANSPORTATION NEWSLETTER AT ANDRUS WE ARE AMERICAN PROUD! THANK YOU AND TRUCK ON! W ow! It’s April already. It’s crazy how fast this year is going. First I would like to say THANK YOU to everyone for their efforts to help Andrus Transportation be the success that it has become. I continue to see wonderful improvements in all facets of our business. The Sales & Customer Service staff continue to improve our customer base, not only by trying to improve rates but also to find Shippers & Receivers that are 1st Driver Friendly & good partners to each other’s suc- cess. I have been on several sales trips this year & our Sales staff are asking the right questions to our customers to find out if they are looking to be a shipper or receiver of CHOICE. We know we continue to have some locations we p/u or deliver that are not to the standard we would like or accept. So we have been sharing & encouraging in every way we know how to help them make improvements. I know this is far from being perfect, but for many of you that have been here for a long time, I am sure you would agree we have come a long way. Please do not hesitate to give us your suggestions on what you see so that we can pass it on to our Sales team and Customers. Once again I want to thank everyone for their hard work. TRUCK ON!!! Jimmy Andrus President CUSTOMER RECOGNITION SUPER STAR AWARD Mary Barrigan, Holly Ewell, Brenda Anderson SERVICE STAR AWARD Jim Stevens, Holly Ewell, Eddie Simmons, Tom Menzel, Justin Allan, Jimmy Andrus This past month Andrus was recognized by Continental Mills and received their 2014 Service Star Western Region award along with recognizing our Customer Service Department with their Super Star award. We would like to thank all our drivers for their hard work and commitment to delivering on time. APRIL 2015 NEWSLETTER Two More Reasons You’re Glad You Drive For ANDRU$ Andrus Transportation is pleased to announce a Driver Pay Increase as of April 1, 2015 which will be effective on the April 13, 2015 pay date. All full time Over the Road drivers will receive a penny increase to their base pay per mile. Team drivers will receive a half a penny per mile paid on all miles the team runs. All full time drivers will be paid for SIX PAID HOLIDAYS per year. The paid holidays are New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas. Eligible Drivers will be paid $100.00 for each holiday. In order to be eligible a driver must be full time and be employed at Andrus for at least 90 days 2 APRIL 2015 NEWSLETTER AM I A PROFESSIONAL? Definition of Professionalism: The skill, good judgment and polite behavior that is expected from a person who is trained to do a job well. Definition of Amateurish: Doing something poorly; a person who is not skillful at a job or an activity. I have thought about the word professional quite a bit over the past few weeks. What makes a person a professional? Is it simply because they are paid to do a particular job or is it more than that? All of us use the term” professional driver” but what does that mean? Just because a CDL driver is paid to drive is that person then a professional? I think each of us have witnessed examples of would be professional drivers showing us anything but that. Skill is absolutely necessary to do the work of a professional driver. An unskilled driver will quickly find themselves out of a job. An employer can only afford to fix a certain amount of I damage caused by an unskilled driver before it becomes clear that they have employed someone without the necessary skills to be a safe and professional driver. Good judgment and polite behavior, well that’s another story. What constitutes good judgement? Is it not taking unnecessary chances? Is it following company policy and rules of the road? Is it listening to yourself when that voice inside says to you, “you know you are taking a shortcut, you know it is not safe or there is some risk involved in what you are doing.” Polite behavior, I have to assume that we all know what that is. I have to include myself in this when I say. It is not always easy dealing with people. There are a lot of difficult people out there in the world. You are in the position of meeting and dealing with them daily. How do you handle a difficult person or people? Does it ever make a situation better when you become difficult yourself? Which word defines your work? Is it professionalism or amateurish? Honest self-reflection can help us decide which work defines our work and which things we need to work on to put and keep ourselves in the category that would be considered Professional. “As youngsters, my mother taught her children that while we might not be the smartest people around, we could be courteous, polite and considerate of others. Zig Ziglar By Lynn Shrum Vice President Safety and Human Resources Holly Ewell Ewell— —Customer Service / Planner am the proud mother of 2 handsome boys and have been married going on 19 years. I have been in the trucking industry my whole life, as my dad and cousins all drive over the road. Holly Ewell—Customer Service / What do customers or coworkers say or think about you when you leave. “There goes a professional driver; they can send that driver back anytime.” Or what an amateur we need to call their company and ask to have them not send that driver back.” Frito Lay, Dr. Pepper, Georgia Pacific, Sysco and Kapstone Paper out of Longview, WA. The best part of my job is getting to know our drivers and my customers! I have been with Andrus for a little There is something special when you over 2 years now. I was hired in the can relate on a personal level and you CSR department and have expanded are not just a name or number. Oh and into Planning/Dispatching as well. I cur- let’s be honest, I love to socialize. So, rently plan the NW, NWE and Idaho if you happen to be stopping by the St. areas. I am the CSR for customers George Yard, come in and say “HI”. that include Continental Mills, Kraft, Planner and her son Eastyn Ewell 3 APRIL 2015 NEWSLETTER A s we all know, Andrus’ Fleet Dispatch, Customer Service, Safety, Sales, Accounting functions and Maintenance Program are all managed out of our St George Corporate Offices with some additional Customer Service functions managed out of Fontana. What you may not know is the operations functions that take place out of the Salt Lake City Terminal Offices. The Salt Lake City Terminal Office is made up of two specialty trucking divisions (Dedicated Fleets and a Flatbed Fleet) as well as a Brokerage Company. The Dedicated Fleets Group includes the MillerCoors Fleet, Mission Foods Fleet and Clearwater Paper Fleet. The Flatbed Fleet runs out of Northern Utah, primarily to Colorado, Wyoming, New Mexico, Arizona, California, Oregon, Washington and Texas. The flatbed fleet O also does local and other intra-Utah deliveries. The Brokerage Company is named James Andrus Transportation Management and is a subsidiary company of Andrus Transportation Services. The employees that manage the Dedicated Fleets and Flatbed Fleet are: Troy Lancaster (Director of Flatbed Services), Edisa Skoro (Dedicated Fleet Manager), Matt Curtis (Flatbed Dispatch) and Austin Remick (Dedicated and Flatbed Fleet Dispatch). The employees that manage and work for James Andrus Transportation Management are: Jason Bergquist (Director), Ryan Fernelius (Manager), Deanna Reid (Broker), Marianne (MJ) Jeffords (Broker), Keith Fernandes (Broker), Brandon Lewis (Broker) and Cinnamon Davis (Administrative Assistant). ne of the rules we have in our house during Christmas time is that Santa and his creepy Elf on the Shelf are not allowed beyond a certain point, the hallway that leads to the kid’s rooms. Don’t get me wrong, they love Christmas time more than any, just not the idea that Santa and his little Shelf Elf are roaming our house at night. Why do I share this? As a kid, the Easter Bunny would hand deliver our baskets next to our beds, sufficient to say this breach of rules would have lasting effects in our house today. The “glue that holds the office together” is our Office Manager/ Receptionist - Linda Cloward. Linda has many responsibilities for our shop, dispatch group and Brokerage Group and is always willing and happy to help any driver at the SLC Terminal with their needs. We plan to double the size and scope of the Salt Lake City Terminal Operations in the next five years and look forward to the challenges and opportunities this growth will provide. Lee Garbett VP Dedicated and Logistics Division working for us and wish to continue improving your quality of life here. With the announcements in this newsletter I am eager to see the positive effects it will have on our business going forward. I enjoy the opportunities I get to work with each of you every day and look forward to the moments we can work together in creating positive change and making a difference each day. We have an exciting road ahead of us and with that, opportunities to continue to improve every day. Garrett Costley A lot of good things are taking place here at Operations Director Andrus. We have a great group of people 4 APRIL 2015 NEWSLETTER GLADE WESTWOOD—NIGHT DRIVER MANAGER G lade Westwood has a lifetime of diversified jobs which helped him develop many skills during his career. Glade Westwood grew up in the small town of Circleville, Utah. Circleville was located on HWY 89 thirty miles north of Panguitch. He was an honor student with a total 28 graduates in his class. In his early years, he loved fishing with his father and grandfather. While growing up, he wanted to continue the family business as a farmer and rancher. He developed the skills of a mechanic, electrician, plumber, heating and air conditioning, equipment operator and carpenter. Glade began his professional career as a driver by hauling milk, hay, and equipment. Also, he drove a school bus, a passenger bus, a tour bus, a US mail truck. In addition, he gained experience with end dump, belly dump, pneumatic, tanks, doubles, triples, oversized, over length and lots of other combinations. During is professional career, he worked various jobs including professional driver, dispatcher, and safety director for 4 different companies. Glade also setup their entire programs and has been through a couple of DOT audits (where they passed with flying colors). Glade has also been involved as a shop foreman, mechanic, service technician and janitor. Glade even owned three trucks that were instrumental in three different trucking companies obtain their operating authority and financing. He has always been involved in the business world as a contractor, lock smith, commercial structural door contractor, and a glazing contractor. He has owned several business including a convenience store, an equine therapy business and a couple of other ventures. Glade enjoys camping, hunting, fishing, water skiing and meeting new people. He enjoys spending time with his beautiful wife. His wife often reminds him that he needs to take time to “play” (as that is always on the back burner with him. Glade’s goal is to retire someday and travel the world. THANK YOU FOR ALL YOU DO AT ANDRUS! Glade Westwood Fighting Hunger Statewide Dear Jimmy, Thank you for your recent gift. By donating to Utah Food Bank, you’ve joined other dedicated people throughout our state who believe that no one should have to face the pain and anxiety of hunger alone. With your donation of $2,800 you’re transporting food (last year it was 37,524,669 pounds) to 134 food pantries throughout Utah. You’re providing mobile pantries to rural and underserved area. You’re giving healthy evening meals and weekend backpacks of kid-friendly food to children whose struggling families just can’t afford the high cost of housing, transportation, and food on their limited budgets. Please know that we take the responsibility of your donation very seriously. Last year, only 4.5% of our budget was used for administrative and fundraising costs. We rely heavily on volunteers to accomplish all that we do (last year, volunteers did the work of 47 full-time employees). If you have any questions about how we steward donations or the work we do together Fighting Hunger Statewide, please don’t hesitate to contact us. With appreciation, Ginette Bott Chief Development Officer 5 APRIL 2015 NEWSLETTER W E L C O M E A B O A R D N E W D R I V E R S A N D S TA F F DRIVERS: JOHN NOBLE—MILLER STAFF: MICHAEL WALLER—11 WESTERN MICHAEL POUNDS — CONTAINER BRUCE JOHNSON—MILK MARTIN CARASSCO-MARIN — CLEARWATER MATT CURTIS —SLC OFFICE DEDICATED FLEET JESSE GONZALES—11 WESTERN KEVIN WELSH — 11 WESTERN MARK LESTER — 11 WESTERN TAUALO TILI — CLEARWATER ROBERT MARCOTT — HOME DEPOT AARON CRAWFORD — 11 WESTERN ROBERT LAUDERMANN — 11 WESTERN ANDREW LAWLER — 11 WESTERN JOSE MOLINA — CLEARWATER THOMAS GODWIN —11 WESTERN DEWAYNE DAVIS —DEWAYNE DAVIS JOSEPH PEINE —11 WESTERN RICHARD WHITE — MILLER STELLA CABEBE — CLEARWATER KENT DIXON — LOCAL FLATBED PHILLIP PADILLA—WATER RODNEY MARTINSEN — 11 WESTERN JIM FIXL— 11 WESTERN Y ou must put your Load Information in. Just as you must put your load information on a paper log, it is the same with elogs. Every new load that you pick up you must add that information to your log. This is required. If you do not have this information on your electronic log, DOT can give you 3 points for every load that you have hauled without putting this information in. If you do not know how… please refer to the picture. If you have any questions regarding this, please contact Cheri Slater in the safety department. DID YOU KNOW? Approximately 15.7 million trucks are currently in use in the U.S. If you lined up every truck end to end, they would reach the moon! ANDRUS ANDRUS ANDRUS ANDRUS 6 APRIL 2015 NEWSLETTER Old TV Shows Find and circle all of the old TV shows that are hidden in the grid. The remaining letters spell the name of an additional old TV show. ALICE BEN CASEY BEVERLY HILLBILLIES CHIPS CANNON CAPTAIN KANGAROO DOBIE GILLIS DONNA REED DR. KILDARE EMERGENCY FLIPPER FLYING NUN FUGITIVE GOMER PYLE GOOD TIMES GREEN ACRES GREEN HORNET HOWDY DOODY I SPY IRONSIDE JETSONS KOJAK L.A. LAW LASSIE LOVE BOAT MAD ABOUT YOU MAUDE MEDICAL CENTER MIAMA VICE MOD SQUAD MOONLIGHTING MURPHY BROWN ODD COUPLE PEYTON PLACE RAWHIDE RIFLEMAN RIN TIN TIN SOAP ST. ELSEWHERE TAXI THREE’S COMPANY WALTONS THINGS OVERHEARD IN THE 50’S “Have you seen the new cars coming out next year? It won’t be long when $5000 will only buy a used car.” “Kids today are impossible. Those duck tail hair cuts make it impossible to stay groomed. Next thing you know, boys will be wearing their hair as long as girls.” “Marilyn Monroe is now showing her bra & panties, so apparently there are no standards anymore.” “Anymore, no one can afford to be sick. Thirtyfive dollars a day in the hospital is too rich for my blood.” 7