Get There Report 2015 final
Transcription
Get There Report 2015 final
City of Corvallis Transportation Program “Get There” Campaign Report May 4-15, 2015 The annual “Get There” campaign celebrates community connectivity, active transportation, and sustainable transportation options, and involves community and business participation to encourage biking, walking, carpooling/vanpooling, transit, and teleworking. “Get There” features public outreach events and provides prizes for randomly-chosen DriveLessConnect.com members who use the website to track their trips via these modes. The City of Corvallis Transportation Program has held its annual “Get There Challenge” (formerly “Get There Another Way Week”) since the mid-1990s. Cascades West Rideshare at Oregon Cascades West Council of Governments joins forces with Corvallis for this event, and program participation has been managed via the Drive Less Connect software since 2012. DriveLessConnect.com is a statewide carpoolmatching and trip-tracking website funded by the Oregon Department of Transportation and managed by regional entities, including Cascades West Rideshare, which oversees the program in Benton, Lincoln, and Linn Counties. “Get There” is one of the region’s signature annual campaigns helping drive registration and user engagement with the Drive Less Connect tool (see registration data, page 6). “Get There” was Corvallis-focused for many years. In 2013, Cascades West focused on expanding the event throughout the communities of Benton, Lincoln, and Linn Counties for the first time – while also continuing to partner with the City of Corvallis Transportation Program. This year, the campaign featured events in Lebanon, Albany, and Newport in addition to the continued focus on Corvallis. PREPARATION AND PLANNING Staffing: Staff from Cascades West Rideshare and the City of Corvallis collaborated regularly in the weeks and months leading up to “Get There,” meeting frequently and communicating multiple times per week throughout February-May, addressing project management and planning; prize donation procurement; marketing and outreach; event planning; Drive Less Connect management; and other priorities. Staffing included part-time hours from Cascades West Rideshare’s outreach coordinator and the City of Corvallis transportation specialist, and some additional support from Cascades West Rideshare’s transportation manager. 1 Design and printing: Cascades West Rideshare staff used the Adobe Creative Suite to update campaign materials that were originally created for “Get There” by a contracted marketing firm, Pac West Communications, in 2013. These included the campaign poster and brochure as well as an on-screen advertisement that ran at the Darkside Cinema in Corvallis in April and May, and a website graphic for the DriveLessConnect.com homepage (see marketing samples, page 10). The poster and brochure were printed thanks to an in-kind donation from the Oregon State University Sustainability Office. Financial contributions: The City of Corvallis solicited a $250 financial sponsorship from American Dream Pizza / the HandleBar in Corvallis. This business has been a longtime supporter of the campaign via donating gift cards and displaying posters in years past, and we were pleased to see the business’s engagement increase through financial sponsorships this year and in 2014. Cascades West and the City of Corvallis also secured a $250 sponsorship from CH2M Hill, which is a major local employer in Corvallis and active with the City’s Employee Transportation Coordinator (ETC) group. CH2M Hill also was a sponsor in 2014. Funds from these sponsors were used to purchase 3 Kindles which were provided as grand prizes for the campaign. Cascades West also solicited two overnight vacation packages from Chinook Winds Casino Resort in Lincoln City, including golf, dinner, and headliner show tickets for two. High-value grand prizes provided a strong focal point for the campaign to encouraged participation and Drive Less Connect registration. The grand-prize sponsors received an array of publicity benefits, including logo placement on the brochure and poster, on the Darkside Cinema ad, and at www.CWRide.org and DriveLessConnect.com. The sponsors were featured in all media coverage solicitations across the threecounty region and recognized via targeted email marketing to over 700 Drive Less Connect members, as well as email outreach to hundreds of other stakeholders. We also received a $250 sponsorship from vRide, one of the vanpool providers and a partner in the regional Valley Vanpool program. This sponsorship supported the vanpool appreciation lunch described on page 5. Cascades West and the City of Corvallis also solicited over two dozen smaller prizes. For prize details and a full contributor list, see page 8. Providing an array of prizes – from retailers, restaurants, bike shops, farmers markets, and more – helped build excitement for the campaign, and celebrating prize winners was a central focus of our messaging to participants throughout the campaign. REGISTRATION AND OUTREACH All registration, trip-tracking, and prize drawings were conducted using DriveLessConnect.com. Staff configured the incentives for “Get There” Daily Prizes and “Get There” Grand Prizes in Drive Less Connect such that anyone who tracked 1 or more trips by biking, walking, carpooling/ vanpooling, transit or 2 teleworking during the campaign was eligible to win daily prizes and anyone who tracked 5 or more trips was eligible for the grand prizes. There was no need to join a specific Drive Less Connect network. All winners are chosen randomly via the website, from among the qualified participants. The prize details and incentive qualification requirements were visible to Drive Less Connect members in Benton, Lincoln and Linn counties starting in April to build awareness and excitement. A homepagegraphic at DriveLess Connect.com (see page 11) was visible starting in late April inviting people to participate. The largest share of participation in the campaign was by people affiliated with worksites, specifically organizations that are members of the Corvallis ETC group (see “How Did You Hear About Drive Less Connect?,” page 4). We partnered with Benton County to upload contact information for over 1,000 people employed by Benton County into Drive Less Connect before “Get There” to streamline the registration process. These people received an automatic registration link directly from DriveLessConnect.com and if they chose not to participate, their contact information was automatically deleted within one week. Other ETCs shared information from us directly with their colleagues via their organizations’ preferred internal communications channels. We provided informational emails to ETCs and existing Drive Less Connect members before and during the campaign. We used these emails to provide instructions, build momentum, and report on prizes and achievements. Sample email for Corvallis ETCs to distribute to their staffs, Mon. 5/11/15 Starting off the week with more local “Get There” winners! Congrats to Friday’s “Get There” prize winners! David B., who works for the Corvallis School District, and David P., who works for Hewlett Packard, both will take home tokens to the Corvallis-Albany Farmers Market. John M., who works for Hewlett Packard, won an audiobook from Audible.com, and John B., who works for the Barnhisel Willis Barlow & Stephens law firm, won an Enterprise CarShare membership. Keith T., who works for Hewlett Packard, won a gift card to McMenamins. All of these winners have been notified via a personal email. Keep tracking your trips by bike, bus, carpool/vanpool, teleworking and walking, at www.DriveLessConnect.com, because there are lots more prizes to be won! The campaign ends this Friday, May 15. So far, participants have tracked 23,174 non-drive alone miles. Let’s see how high that number can grow! Our outreach tactics were numerous. The infographic on the following page shows how our outreach translated into Drive Less Connect registrations, as reported by people who signed up April 15-May 15. This time period represents when our advertising and outreach ramped up, through the end of the campaign. 3 Print materials, earned media, advertising, and other tactics: We distributed posters and brochures (see samples, page 10) to sponsors, ETCs, and partner organizations, as well as via many community organizations, businesses, and public spaces throughout the region. How did you hear about Drive Less Connect? Workplace: 60 people Poster/Flyer: 5 Friend: 6 Roadway sign: 4 Community Event: 4 Internet: 11 News Coverage: 2 Other: 13 DLC new-registrant responses 4/15/15 - 5/15/15 We solicited news coverage in April-May that resulted in coverage in the Corvallis Gazette Times and Albany Democrat Herald newspapers. Our post-campaign wrap-up was published in the Lincoln City News Guard newspaper in June. We provided tabling outreach at Linn Benton Community College (Albany campus). Newsletter articles were featured in public newsletters by the Corvallis Independent Business Alliance and First Alternative Co-op, and in an internal sustainability newsletter at Hewlett Packard.. We partnered with the OSU Sustainability Office to secure advertising on a digital reader-board on campus, and the City of Corvallis procured paid advertisements on the popular Corvallis Pedi-Cab during the two Saturdays of the campaign. The Pedi-Cab serves the Saturday Farmers Market and other areas. We also placed a paid month-long ad at the popular Darkside Cinema, an independent movie theater in Corvallis. “Get There” was regularly promoted on the Corvallis Sustainability Coalition email listserv, and was featured prominently on the webpages of Cascades West Rideshare (CWRide.org/GetThereChallenge and the City of Corvallis (CorvallisOregon.gov/GetThere). Engagement with Employee Transportation Coordinators: We provided a lunchtime presentation for staff at Hewlett Packard in Corvallis in April, hosted by ETCs Reed Lacy (left) and Scott Logan. The City of Corvallis provided pizza from American Dream. American Dream is one of our campaign sponsors, and we also valued the chance to support a local business. 4 “GET THERE” ACTIVITIES We hosted and partnered with several community activities during “Get There,” aiming to enhance a sense of community connectivity, raise awareness, and help create social norms surrounding active transportation and transportation options. All events were free and open to the public. Corvallis events schedule: Mon., May 4: Light it up! Free bike lights for cyclists at several Corvallis locations. Tues., May 5 and 12: Free bike repair workshops at the Corvallis Benton County Public Library, hosted by the Corvallis Bicycle Collective. Wed., May 6: Children’s storytime at the Corvallis Benton County Public Library. (We also produced a bookmark highlighting the campaign and promoting library-specific events). Thurs., May 7: Transit Appreciation Day, giveaways and outreach at the Corvallis Transit Center. Wed., May 13 and Thurs. May 14: Show and Tell about bike commuting, Corvallis Benton County Public Library. Thurs., May 14: Vanpool commuter appreciation lunch. This lunch welcomed vanpoolers who commute into Corvallis from Eugene and Salem, as well as anyone interested in learning about commute options. NOTE: Corvallis is the only Valley Vanpool work-side destination in our region, but there are several vans that leave from our region – namely Corvallis and Albany – for work in Eugene and Salem. We wanted to make sure that all vanpoolers living OR working in our region were recognized, so participants in the outgoing vanpools received Dutch Bros free-drink coffee cards in the mail. Fri., May 16: Bike to Work Day: Free breakfast for skaters, cyclists and pedestrians at the Corvallis Skate Park. Regional events schedule: Tues., May 5: Outreach at Linn Benton Community College safety fair, Albany. Wed., May 6: Walk and Bike to School Day, Newport (Cascades West provided safety-related giveaways and refreshments, and spearheaded the walking group). Sat., May 9: Outreach and giveaways at the Lebanon Fire Department Open House. All month long: Free lights and transportation information avilable to clients of the FISH food bank in Albany (see photo, right). 5 OUTCOMES Non-Single-Occupant Vehicle Miles tracked during ‘“Get There”’: 46,442 That’s enough to go around the Earth over 1.5 times! CO2 Reduction: 60,097 pounds Bike Trips: 1,646 *Telework Trips: 113 Carpool Trips: 1,351 Bus Trips: 269 Financial savings: $22,896 Walking Trips: 479 Vanpool Trips: 325 *The mileage attributed to telework trips is not included in data for non-SOV miles, because of the many out-of-state locations, which over-represent the impact of teleworking. See more information on page 7. Drive Less Connect Registration Data Registrations during campaign (May 4-15) Registrations during heavy promotions period (April 15-May 15) Registrations April 1-April 30 Registrations May 1-May 31 Non-campaign average registrants per month 43 109 69 58 40 While the number of registrations is lower than in past 2 years, registrations remained above our monthly average. 6 Modal Distribution Report: Number of Trips, 5/4 – 5/15 Number of Trips Bike Bus Carpool Compressed Work Week Did Not Work Drive Alone Light Rail Mode Bike Bus Carpool Compressed Work Week Did Not Work Drive Alone Light Rail Other Telework Vanpool Walk Number of Trips 1,646 269 1,351 2 219 318 2 8 113 324 479 Modal Distribution Report: Number of Miles, 5/4-5/15 Miles Traveled Bike Bus Carpool Compressed Work Week Did Not Work Drive Alone 7 Mode Bike Bus Carpool Compressed Work Week Did Not Work Drive Alone Light Rail Other Telework Vanpool Walk Miles Traveled 5,437.33 1,512.94 25,900.61 25.34 3,267.16 4,842.48 9.26 302.78 30,208.84 12,904.97 3,043.55 INCENTIVES Daily prizes (gift cards to restaurants, retailers, etc.) and grand prizes (3 Kindles and 2 overnight coast stays) provided a strong incentive for participants to track their trips via Drive Less Connect. Over $1,000 in prize donations and financial contributions bolstered the success of “Get There.” Below is a list of “Get There” contributors. They are noted as a donor either of prizes, in-kind contributions, or financial contributions. 1. American Dream Pizza, Corvallis ($250 financial sponsorship) 2. Audible.com (prizes) 3. CH2M Hill, Corvallis ($250 financial sponsorship) 4. Chinook Winds Casino Resort, Lincoln City (prizes: two vacation packages) 5. Corvallis-Albany Farmer’s Market (prize) 6. Corvallis Cyclery (prize) 7. Cyclotopia, Corvallis (prize) 8. Enterprise CarShare (prizes) 9. First Alternative Coop, Corvallis (prize) 10. Footwise, Corvallis (prize) 11. Great Harvest Bread Co., Corvallis (prize) 12. Lebanon and Sweet Home Farmers Market (prizes) 13. Market of Choice, Corvallis (prize) 14. McMenamins, Lincoln City/Corvallis (prize) 15. Mo’s Seafood Restaurant, Newport (prizes) 16. New Morning Bakery, Corvallis (prize) 17. North by Northwest Connector (prizes) 18. Oregon Coast Aquarium, Newport (prize) 19. Oregon State University Sustainability Office (in-kind printing services) 20. Papa’s Pizza, Corvallis (prizes) 21. Peak Sports, Corvallis (prizes) 22. Santiam Spokes Bike Club, Strawberry Century bike race, Lebanon (prizes) 23. Sibling Revelry, Corvallis (prizes) 24. vRide ($250 financial sponsorship) 8 Worksite Oregon State University (faculty, staff, students) Benton County Samaritan Health Services Environmental Protection Agency Linn County City of Corvallis Oregon State Legislature Barnhisel Willis Barlow & Stephens law firm Oregon Health Authority Hewlett Packard Corvallis School District Number of winners 7 4 5 1 1 4 1 1 1 4 3 Prize winner Janet Chenard, who works for the City of Corvallis, shows off her new Kindle after commuting to work by bike. Note: This table does not take into account winners whose worksites are not identified. Worksite-specific prizes: For the first time this year, we partnered with one of our ETCs, Samaritan Health Services, to provide site-specific prizes. In addition to the Kindles that were awarded regionally, Samaritan funded 3 Kindles for its own staff, which were awarded to randomly-selected “Get There” participants who work at Samaritan’s Avery Square location in Corvallis. Parking space is at a premium at this office location in the center of town, which has prompted increased interest from management in exploring transportation demand management strategies. We worked with Samaritan to provide customized Get There messaging promoting these specialregularly, prizes. and in the HP sustainability newsletter in the HP sustainability newsletter regularly, and staff staff attend the city’s attend the city’s quarterly ETC meeting, and engage in various ways quarterly ETC meeting, and engage in various ways with TOwith TO efforts. efforts. “The prizes are indeed very nice incentives, but the real benefit of bike commuting to work/ home is better health, less stress, a positive boost to my budget, and a little less traffic on the road system at peak times. I’ll keep riding as long as I can.” - Ren Keppinger, grand prize winner, Lincoln City getaway; Works for Hewlett Packard, Corvallis 9 MARKETING SAMPLES Left: Ad that ran at the Darkside Cinema in Corvallis Top left: Snapshot of the “Get There” Corvallis brochure Top right: “Get There” regional poster LOOKING AHEAD We’re excited for the continued growth of “Get There” in 2016. We’d like to see ETC participation continue to increase, including more tabling events at ETC worksites. ETC engagement is critical to the campaign’s success, as evidenced by worksite winners (see page 9). Corvallis ETCs participated by attending a pre-“Get There” ETC meeting, distributing posters/brochures at their worksites, communicating with their colleagues via email, and including the campaign in their newsletters (for example, the Hewlett Packard sustainability newsletter). Depending on staff time, one priority in the coming year is to create a network of ETCs in Lincoln County and in Linn County to follow the model of the Corvallis ETC group, including meeting quarterly to share information and build camaraderie. 10 We’ll consider more mode-specific outreach for “Get There” in 2016, for example, more engagement with transit programs in the region. In 2016, we also will consider offering more ways for participants to become eligible for prizes, in addition to tracking trips. This may include more mode-specific prizes, such as a prize for Longest Bike Commute, or prizes for participants who recruit friends to join Drive Less Connect during the campaign. We’ll also consider ways to identify and acknowledge participants who shift from driving alone to ridesharing or another transportation mode. We’ll also consider an overarching “theme” for the campaign, which could change annually. A proposed theme for 2016 is safety. We worked to leverage our limited budget while achieving strong coverage in our marketing and outreach this year. Our only paid advertisements were the Darkside Cinema ad and Corvallis Pedicab, for a total of $150. We’ll continue to pursue more engagement with existing programs within the City of Corvallis and Oregon Cascades West Council of Governments, if possible. For example, “Get There” could potentially be an initiative promoted by the COG’s wellness committee. We suspect that many people who attended the free “Get There” events and who engaged with information-sharing at the events did not sign up for Drive Less Connect to formally participate in the campaign. We could consider bringing a tablet computer with us to events in 2016 to capture more registrations and encourage people who participate in our events to register for the campaign on site. “Get There” 2015 provided many successes for us to expand on in the short and long term. We will evaluate our marketing and outreach strategies in order to maximize our coverage based on financial and staff resources for the 2016 campaign. 11