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International technology and services for police and national security Issue 3 august/september 2012 policeproductinsight.com POLICE PRODUCT INSIGHT International technology and services for police and national security ISSN 2050-5329 SURVEILLANCE PLATFORM Aviation units seek to maximise their value COUNTRY FOCUS Bridging the technology gaps in Australian law enforcement POLICE PRODUCT INSIGHT Subscribe at: policeproductinsight.com Paid print & digital subscription Free digital-only subscription a publication International technology and services for police and national security policeproductinsight.com Editorial submissions and queries: ppi-news@policeoracle.com POLICE PRODUCT INSIGHT Features c o v e r F e at u r e tHe sky is tHe limit web oF intrigue 22 H a r d ta r g e t 38 POLICE PRODUCT INSIGHT It makes perfect sense to spin together the many digital threads of the UK’s criminal justice system, yet progress remains slow. Gary Mason examines the sticking points 24 International technology and services for police and national security As police forces consider how to protect the public from the nightmare scenarios of terrorist attacks and rioting, Gary Mason finds out how heavily armoured vehicles could hold the key P rot e c t w H o s e rv e 6-16 POLICE PRODUCT INSIGHT Crime prediction tool pilot successful 41 Romania increases border security International technology and services for police and national security POLICE PRODUCT INSIGHT Global initiative takes on cyber criminals Data integration to enhance policing 42 Latent fingerprinting must be improved Simulators provide officers with a chance to gain experience of dangerous situations without being put in harm’s way Gary Mason examines the recent innovations 42 International technology and services for police and national security P ro d u c t s 18-20 viewPoint c o u n t ry F o c u s t H e g r e at d i v i d e news Call routing to Tetra radio handsets As officer deaths from shootings rise in the US, the Department of Justice has tasked forces with establishing clear policies on wearing body armour, writes Gary Mason t r a i n i n g d ay 24 International technology and Aerial services for policeisand nationaltosecurity surveillance invaluable police operations, but can the huge costs be brought down? Gary Mason examines how forces around the world are tackling the problem 32 With its population mostly concentrated in coastal cities split by large distances across a huge landmass, Australian police face a unique challenge. Gary Mason looks at how technology is bridging the gaps Editor Gary Mason Advertising Sales Manager Kelly Morris +44 (0) 1737 648430 kellym@policeoracle.com Commercial Director Ian Barrett +44 (0) 1737 648435 ianb@policeoracle.com Art Editor David Devonport 07902 812377 Human traFFicking 31 c at a n d m o u s e 46 Joanne Taylor discusses the ways in which technology can be applied to tackle one of the world’s most heinous crimes 32 Mark Stevens explains how law enforcement has been handcuffed by a lack of information when dealing with London 2012 Olympic crowds Published by The NSI Group, publishers of www.policeoracle.com. Darby House, 162 Bletchingley Road, Merstham, London RH1 3DN, UK Copyright 2012 NSI (Online) Ltd – Articles published may not be reproduced in any form without express permission of the Commercial Director (Print) ISSN 2050-4713 (Online) ISSN 2050-5329 AUGUST/SEPTEMBER 2012 38 22 w w w. p o l i c e p ro d u c t i n s i g h t . c o m +44 (0) 1737 648 991 comment EdiTo r’s i n s i g h T An enduring love of paperwork T he criminal justice system produces an enormous amount of paper. It is the comfort blanket of due process clogging up police desks, stuffed into lawyers’ briefs and wheeled through court room corridors on laden trolleys. Which begs the question – why this ingrained reliance on paper and hard copy evidence? Some of the explanation is historical and some of it procedural. The criminal law relies on written statements, facts, testimonies and artifacts of evidence that can be stored and retrieved while the system turns at its own pace. This material may be required weeks, months or years after a case has started or finished, so it is vital that the record has a built in permanency. In most cases that has required paper and ink. But there are changes afoot and it has to be said, they are long overdue. Court rooms and the criminal justice system requires gravitas because depriving someone of their liberty for a long time or setting them free when faced with serious charges is a very serious business. But that does not mean the whole system needs to remain stuck in the era of powdered wigs and quill pens. In the UK and Australia the move towards digital files is moving at a fast pace. Within British policing, for example, there have been some important recent milestones. All police forces in England and Wales now have the authority to use mobile devices to take electronic statements and electronic signatures from witnesses either at the scene or by visiting them in their homes. This means that paper statements should become obsolete in the next few years and police forces’ considerable investment in mobile data capability should start paying dividends. This opens up the possibility of even greater advances in the collection of evidence that can be achieved through technology. For example, a significant number of forces in Europe and the US are now using body worn video cameras which are used to collect digital evidence. If frontline officers are able to digitally record and store every important encounter during the course of their shift is there a need for written statements at all? Of course, these type of step changes require a cultural as much as a technological revolution. In Queensland, Australia where police have embarked upon an electronic briefs of evidence (EBOE) project, they have found that in the court rooms older lawyers are not embracing the project as much as the younger ones. This shows the changes are still at an early stage. September provides a number of major law enforcement forums in which these issues will be discussed. The International Association of Chiefs of Police (IACP) conference will take place in San Diego while Europe’s GPEC conference takes place in Leipzig, Germany. Police Product Insight will be at both events. We hope to see you there. Gary Mason We put digital evidence in the dock DS Martin Vaughan, an Association of Chief Police Officers (ACPO) approved interview advisor with Gwent Police, explains how digital technology enables supervisors to quality control interviews and critically review their content Until recently, the majority of forces were still conducting their interviews on oldstyle tape recorders that are fast becoming obsolete. Historically, audio recording interviews was introduced in 1986 as part of the Police and Criminal Evidence Act (PACE) 1984 to increase transparency and avoid allegations of mistreatment or coercion of suspects. Later came the introduction of video recordings for storing interviews and evidence in certain cases. Recognising the need for change, the National Policing Improvement Agency (NPIA) devised a best practice framework for digital interview recording Gwent Police uses the Online Digital Evidence System AUGUST/SEPTEMBER 2012 (CODES) which includes voice and/or video recording equipment, including microphones and cameras; an interview management console with either a touch screen or keyboard and server based data storage for quick and easy retrieval of interviews. The fact that the interviews are easy to store, play back and you can search them in a matter of seconds means that supervisors are better able to quality control interviews. This is vital to ensure interviews can withstand challenges by the defence and help put a compelling case to the court. It has also had a positive effect on the quality of interview and officers’ performances, as they now don’t have to stop their interviews after 45 minutes to change a tape. CODES can also enhance the evidence management process as it allows officers to attach key forensic information, such as CCTV footage and other images, to the interview file. This ensures a more joined up approach and means that vital evidence can be stored in one location and easily shared with authorised personnel. CODES complies with current and future Management of Police Information (MoPI) directives, along with the two new (PACE Codes of Practice, E and F. It can also play a vital role in ensuring witnesses are able to present their evidence to a court without appearing in court in line with Special Measures. The visual recording of witness interviews is an important service offered to the vulnerable, who might otherwise feel intimidated by being physically present in court. Many trials are discontinued or fail due to unreliabile witnesses. The fact the technology is less intrusive can also ensure witnesses feel more comfortable being interviewed. There is also a mobile solution that can enable investigators to conduct their interviews in locations away from the police station – leading to increased victim and witness satisfaction and enhanced public confidence in the criminal justice system. w w w. p o l i c e p ro d u c t i n s i g h t . c o m News IN BRIEF Human identification system IntegenX has launched its RapidHIT Human Identification System at the new Key Forensics Services (KFS) facility in Warrington, UK. KFS is one of the early access sites for the new system and will be the first to provide Rapid DNA identification capabilities to UK law enforcement. The mobile, self-contained system automates and accelerates the process of producing standardized DNA profiles from buccal swabs and other samples in under 90 minutes. Mobile offender recognition The Pinal County Sheriff’s Office in Arizona has become the first law enforcement agency in the US to use BI2 Technologies’ mobile biometric identification platform during routine patrols. Mobile Offender Recognition and Information System (MORIS) uses iris, fingerprint and facial recognition to identify people. The Sheriff’s Office bought 75 mobile units, which use a handheld wireless smartphone to provide officers in the field with fast criminal background checks. NoRTH YoRKSHIRE PoLICE Electric vehicles in Portugal Portuguese police have purchased eight Nissan Leaf electric vehicles. They will be operated by Polícia de Segurança Pública (PSP), which is responsible for policing large urban areas in the country. According to Nissan, it is the first police force in the world to use a fleet of electric vehicles. They will be used primarily for the Safe School programme, but will also be outfitted for other roles. Contact centre search engine The New Zealand Police are using Syl Semantics’ search engine on the intranet of its three 24/7 contact centres. The specialist software uses a customised dictionary of commonly used police acronyms, synonyms and terms, allowing staff to search using their operational jargon. UNiTEd KiNGdoM North Yorkshire introduces call routing to Tetra radio handsets Non-emergency calls can now be redirected straight to an officer’s radio, allowing cases to be dealt with personally North Yorkshire Police has introduced a Netcall messaging service that works with its Sepura Tetra radios to enable better officer response to non-emergency incoming calls. North Yorkshire Police is responsible for England’s largest county. Its officers are frequently required to attend incidents in remote locations according to Superintendent Glyn Payne, operational lead in the Tetra radio implementation project. When an officer is pursuing a line of enquiry, for example, pertinent facts often occur to a witness after the officer has The system leverages speech recognition technology departed. In one such instance a member of public called the new automated switchboard to report new evidence and, with the help of speech recognition technology, the force was able to route the call directly to the hand-held Tetra radio of the officer they had met while they were still in the neighbourhood. Being able to report the new evidence directly to their personal case officer, the victim of crime received a personal service. “This innovative approach improves our service to the public, and ultimately builds their confidence in the fact that their police services are responsive and accessible,” adds Supt Payne. “Our officers’ job satisfaction is greatly enhanced – they are able to spend more time on patrol and less time going back and forth to their station. Such an innovative system could contribute to making mobile phones redundant, with considerable time and cost-saving implications.” The technology allows the radios to connect to the main telephone system – providing a simple way to contact officers whilst they’re still on the beat. When driving or dealing with another case, they will receive an automated message via ring back to the TETRA radio from the Netcall Voicemail service. To ensure the public get the quality of service they need, any unanswered queries are automatically escalated within the system after 24 hours. UNiTEd KiNGdoM one third of forces join procurement hub Thirteen of the 43 police forces in the UK are now using a National Police Procurement Hub – an electronic marketplace that provides the police service with the ability to select and purchase a range of approved goods and services online such as IT, body armour and vehicles. This Association of Chief Police Officers (ACPO) endorsed initiative is being delivered by the National Policing Improvement Agency (NPIA) in partnership with Procserve, a company that provides electronic procurement products. Initial set up of the National Police Procurement Hub was w w w. p o l i c e p ro d u c t i n s i g h t . c o m funded by the NPIA. Forces started paying a subscription to use the Hub at the start of the financial year 2012/13. The 13 forces using the Hub are: the Metropolitan Police Service, Lincolnshire Police, West Mercia Police, Thames Valley Police, Greater Manchester Police, Kent Police, Durham Constabulary, Gloucestershire Constabulary, Norfolk Constabulary, Suffolk Constabulary, Dyfed Powys Police, Gwent Police and South Wales Police. The Hub is expected to save the service £69m over the next six years by supporting collaboration across multiple forces and reducing the cost of purchases through their joint buying power and managing suppliers better. So far, 3,700 orders have been placed through the Hub at a value of over £3.2m. There are more than 900 suppliers on the Hub. Lee Tribe, director of procurement for the Met, which recently went live with the system said: “The benefits for our suppliers in automating the ordering process will enable them to avoid re-keying Met orders into their sales systems and speed up the end to end process. Users within Met have access to a greater variety of products and services and faster delivery times.” AUGUST/SEPTEMBER 2012 News U N i T E d S TAT E S Crime prediction tool pilot successful A crime prediction tool has been successfully piloted by the Los Angeles Police Department (LAPD). Several years ago, it challenged a team comprising two mathematicians, a criminologist, and an anthropologist to come up with a way to prevent crime before it happens. The result is PredPol, designed to put police on the scene before crime happens. It led to a 12 per cent drop in crime in the Foothill Division of Los Angeles and a 27 per cent drop in crime in Santa Cruz. PredPol plots areas on a patrol map where officers should focus The program is built around the same model for predicting aftershocks following an earthquake. It shows officers what could be coming based on simple, constantly calibrated data on the location, time and type of crime. It then creates prediction boxes – as small as 500 square feet – on a patrol map. The system was devised by Jeff Brantingham, an anthropology professor at the University of California in Los Angeles. It uses data is taken from repeat victims of crime. He said that traditional mapping tools are calibrated less frequently, rely on humans to recognize patterns, and allocate resources based on past crimes rather than predicted offenses. So far, the program has been implemented in five LAPD divisions covering 130 square miles and roughly 1.3 million people. In the Foothill Division, where more than half of crimes are property-related, around 170 patrol officers are spending a total of about 70 hours a week working in the prediction boxes. LAPD Captain Sean Malinowski said he envisions a time when the police will issue crime forecasts in the same way as the weather service issues storm alerts. PredPol data can be accessed through any hand held mobile data device and is run on a secure, cloud-based software-asa-service (SaaS) platform. E U Ro P E ChiNA Steps toward sharing fingerprints AFiS system aids crackdown on Chinese criminals The Swedish National Police Board (Rikspolisstyrelsen) is to upgrade its automated fingerprint identification system (AFIS) to one that complies with a European protocol promoting data sharing between countries. In the first European deployment of MorphoBIS, the Swedish National Police Board will use the system for investigation, identification and verification in FiNGERPRiNT dATA MORPHO (SAFRAN gROUP) PREDPoL Innovative new software has been shown to predict crime before it has actually happened The Prüm treaty allows signatories to exchange identification data held at member state level, such as DNA, fingerprint and vehicle registration data. It establishes a framework under which police in states can interrogate each other’s databases on a “hit or not-hit” basis. It is now a key consideration within EU government tenders. AUGUST/SEPTEMBER 2012 law enforcement applications. The system supplied by Morpho (Safran group) is already used in the United States and Canada. The system complies with the EU’s Prüm regulation, which allows police forces in the 30 signatory countries to compare and exchange data more easily. The European Council has confirmed that a large majority of member states will be able to implement the Prüm decisions and new AFIS systems are being specified in some countries that take into account the provisions. Denmark has recently stated its interest in acquiring an AFIS capable of interfacing to Prüm. The Danish National Police says it plans to purchase a new AFIS solution, including data storage and advanced matching functionality. Use of automated fingerprint identification system (AFIS) technology in China’s Anhui province has significantly increased the hit rate on latent fingerprint inquiries. In March 2011, the province’s Public Safety Authority launched a large-scale AFIS to assist in criminal investigations. Since then, the suspect detection rate on latent fingerprint inquiries has increased more than tenfold. The system has been supplied by NEC and is the largest of its kind in China. It consists of 2,300 units that have produced a database of more than 11 million registered fingerprints. In March 2012, Anhui province came first in an annual Public Safety Authority study seeking to identify latent fingerprints from unresolved cases. w w w. p o l i c e p ro d u c t i n s i g h t . c o m News Ro M A n i A Romania increases border security High-tech control centre in Romania seeks to tighten border security for Europe Cassidian, the company contracted to supply the technology for the centre, has installed fixed cameras and radars on many locations around the border, integrated in local command centres. The company has also sipplied a complex Tetra Professional Mobile Radio-communication network to nine external border counties, plus data and voice communications, as well as the infrastructure works that were also a major part of the Romanian effort. The IT applications needed to manage the operations at the border, such as command and control, risk analysis, elearning, automatic vehicle location and the overall system management have all been installed. The centre integrates surveillance and training capabilities UniTEd kinGdoM chinA Training centre receives approval Explosives detectors procurement identification capabilities, operational applications for command and control with automatic vehicle location, threat analysis at border crossings and an e-learning environment for border guards. Police in China are using handheld explosives detectors for homeland security. Various police departments and bomb squads recently procured 11 Quantum Sniffer QS-H150 detectors supplied by US company Implant Sciences’ in-country distributor and service provider, Beijing Ritchie Link. Implant Sciences has been selling explosives trace detection equipment in China since The centre will also have a secure Tetra mobile communication network, all functioning over a highly reliable national data and voice communication system and supervised by an umbrella management system. 2005, according to Darryl Jones, vice-president of sales and marketing at the company. The QS-H150 has a vortex collector for the simultaneous detection of explosives particulates and vapors with or without physical contact. It can detect parts-per-trillion (ppt) levels of explosives vapor and nanogram quantities of explosives particulates for most threat substances, according to the company. Eod SyMPoSiUM Bomb disposal specialists from several law enforcement agencies have recently held an EOD exercise in Florida to test their latest equipment and protocols. The day long event was held at the University of Florida and was a way for bomb teams to practice their responses to threats. w w w. p o l i c e p ro d u c t i n s i g h t . c o m FBI One of the UK’s largest contractors is to build an officer safety training centre for Thames Valley Police. BAM Construction South East has been awarded the £4.3m contract for the facility on the Thames Valley Police principle training facility in Sulhamstead, Berkshire. As well as a dedicated facility for safety training and fitness assessments, it will have meeting, office and support rooms. To deliver this specialist training there will be areas of the centre with padded walls and flooring, and capacity to deliver additional training. It is being designed to reach BREEAM excellence standards and will embody sustainable design principles. Work is expected to start in September 2012 and take 12 months to complete. CASSIDIAn The Romanian Border Police has opened once of the most advanced control centres in Europe to help protect the longest land border in the EU against illegal immigration, smuggling, trafficking and the threat of terrorism. The 18,000m² building will host the system data centre and the national operational dispatch centre. The technology behind the Romanian Border Security project is an integrated system that includes surveillance, enhanced recognition and It has automatic and continuous self-calibration and monitors the environment to sense changes that would affect its accuracy, and re-calibrate accordingly. For detection, the sample is collected by the vortex, ionized photonically, and analysed via ion mobility spectrometry (IMS). The presence of a threat is indicated by a visible and audible alarm, and the substance is identified and displayed on the integrated LCD screen. A monitor and keyboard can be connected for convenient access to spectrogram display and analysis and administrative tools and diagnostics. When detecting a threat substance, the QS-H150 rapidly alarms. Implant Sciences’ QSH150 portable explosives trace detector has received Qualified Anti-Terrorism Technology Designation by the US Department of Homeland Security. AUGUST/SEPTEMBER 2012 Biometric Identification Solutions MobileID LiveScan Mugshot 3M Cogent, Inc. +44 (0) 207 063 9770 CGTinfo@cogentsystems.com www.cogentsystems.com AFIS a 3M Company Registered in England and Wales No: FC028548 BR01047 VAT No: GB 976 6288 56 HOW DO YOU PLAN TO REDUCE YOUR SPEND? A typical force could save £500,000 with a £150,000 spend on Traka’s electronic fleet management solution. To find out how visit Traka at NAPFM stand 104 +44 (0)1234 712345 | traka.com INTELLIGENT KEY AND ASSET MANAGEMENT SOLUTIONS AUGUST/SEPTEMBER 2012 w w w. p o l i c e p ro d u c t i n s i g h t . c o m News i n T E R n AT i o n A l Global initiative takes on cyber criminals Project 2020 seeks to marshal the world’s expertise and resources to break the back of cybercrime One of the largest international consultations into cybercrime has been launched to help governments, law enforcement and businesses prepare to tackle future technological threats. Project 2020, a study by the International Cyber Security Protection Alliance (IACPA) and led by Europol, will analyse current trends in cybercrime and how they could evolve over the next eight years and beyond. The study includes partners from Europe, Far East Asia and Australia, and includes the Ministry of Home Affairs (MHA) in Singapore. The past two years have seen the industrialisation of cybercrime, where criminals can draw on an entire supporting infrastructure of criminal service providers – from web hosting to generating credit card verification data. There has also been a sharp increase of targeted cyber attacks on individuals, so-called “spearfishing”, according to the IACPA. “During the past 24 months, critical infrastructure in countries around the world has been under daily cyber attack from both organised criminal networks and state-sponsored entities,” says John Lyons, chief executive of the International Cyber Security Protection Alliance (ICSPA). Europol expects these threats to evolve rapidly. Dr Victoria Baines, strategic advisor on cybercrime at Europol, said: “Cloud computing services mean that we don’t always know to whom we are entrusting our data. The ‘internet of things’ could see the hacking of medical devices and key infrastructure components. “With two-thirds of the world yet to join the internet, we can expect to see new criminals, new victims and new kinds of threats.” The project will combine leading law enforcement agencies’ expertise with that of the ICSPA’s members, organisations and professional communities. The European Commission recently designated Europol as its information hub on cybercrime and tasked the agency with establishing the European Cybercrime Centre (EC3). Also contributing to the study will be the City of London Police and the European Network and Information Security Agency (ENISA). Among the businesses joining Project 2020 are payment services firm Visa Europe, the UK’s largest home shopping retailer Shop Direct Group, customer insight and fraud prevention services firm Transactis and logistics company Yodel. They will be joined by seven of the world’s leading cyber security companies: McAfee, CGI Canada, Atos, Cassidian, Digiware, Core Security Technologies and Trend Micro. It will also include the International Information System Security Certification Consortium (ISC) and the International Association of Public Prosecutors. U n i T E D S TAT E S SALTUS TECHNOLOGIES Digital ticketing system rolled out across Kansas Officers can print various tickets depending on the charge 10 w w w. p o l i c e p ro d u c t i n s i g h t . c o m An electronic ticketing system is being offered to all law enforcement agencies in Kansas under a state-wide contract. The digiTICKET system is already being used by Kansas Highway Patrol officers. Troopers opertate it on their in-vehicle laptops and interface with the agency’s KLER reporting system. The system works via a web application. Court scheduling tools allow administrators to schedule multiple dates and times for up to a year in advance. The system automatically advances court dates based on docket size or days until the next scheduled court date. The system can print differently formatted tickets based on the type of charge selected by the officer: parking tickets, traffic tickets or code enforcement tickets. A number of other states are using the system developed by Saltus Technologies, which last year began offering it to agencies as a service with no upfront costs. According to the company nearly 40 per cent of its users procured the system on this basis. The program includes all the hardware, software, training, deployment support, software maintenance, paper, hosting and integration with existing RMS and Court Systems for a monthly fee. According to a recent independent survey of US police departments conducted by Astute Marketing 80 per cent of respondents’ agencies do not have an eCitation system currently. The survey also showed that 68 per cent of these say they are planning to purchase one in the future. AUGUST/SEPTEMBER 2012 News S PA i n Data integration to enhance policing The largest police force in Spain is integrating 12 additional information sources into the operations management system and police investigations system used by the force. The Guardia Civil will be including investigative and administrative databases in support of police operations and criminal investigations. This will enhance the capabilities of both the operations management system, SIGO, and the police investigation system used by the Guardia The aim is to supply all officers with consistent data in real-time Civil. Accenture will be providing technology services and managing the transfer and integration of the data through a secure IT architecture. According to Accenture, the integration of new information sources into existing po- licing systems will enable the force to better manage, link and analyse case information and intelligence in real-time across crime investigation, border management, emergency response and day-to-day case administration. The data will also support police investigations relating to organised crime, missing persons and drug trafficking in Spain. Accenture will train members of the Guardia Civil to access the new information sources to support their policing and investigative activities. “The integration of new information sources into our policing operations and investigative systems will ensure that high-quality data and consistent information is delivered to our police force in real-time to support policing activities across Spain,” said D. Cándido Cardiel, director of operations at Guardia Civil. “This will reduce time-consuming back-office tasks and free up valuable resources to focus on frontline policing services and criminal prosecutions.” UniTED KinGDoM UniTED KinGDoM Air unit leverages remote tracking innovative CCTV project recognised with tech award West Midlands Police Air Operations are using a Tracker Check system that allows officers to remotely view information the vehicle tracking system stores on a stolen vehicle and the circumstances of its theft. When a stolen vehicle alert is received, the frequency of the signal can be increased, making tracking faster. The force recently recovered four stolen vehicles GRAnD ThEfT AUTo TRACKER ISTOCKPHOTO Spanish initiative seeks to reduce back office tasks by supplying high quality data PC Alan Meredith, of West Midlands Police Air Operations Unit, says: “Thanks to the timely activation of the system we recovered approximately £98,000 worth of vehicles before thieves could sell them on or ship them abroad. Although the vehicles were unattended, so no arrests were made, all vehicles have been recovered for forensic examination.” AUGUST/SEPTEMBER 2012 worth a total £98,000 in one hit through using the Tracker stolen vehicle recovery system. A BMW X5 worth £35,000 was reported stolen overnight from Edgbaston. It was fitted with a Tracker device, which was activated. During the hunt for the BMW, a report of three other stolen vehicles from an address in Olton, two of which were fit- ted with the system, also came in. The owners of the three cars – a Range Rover Sport worth £42,000, a Mercedes ML 350 Sport worth £11,500 and a Nissan Micra worth £9,000 – were on holiday. Luckily, a neighbour alerted the police and in less than four hours officers located the BMW X5 and the three other vehicles in Tyseley. The CCTV operating team based at the London Borough of Bexley won an award for Best Use of Technology at the 2012 national British Security Industry Association Security Personnel Awards. Since March 2010, the borough has partnered with Siemens and manning service specialist Wilson James to outsource their entire CCTV operation including management, staffing and technology into a single contract over a 10-year period. w w w. p o l i c e p ro d u c t i n s i g h t . c o m 11 Policing from CRC Press Enter code GKL08 when ordering to receive a 20% DISCOUNT. DISCOUNT Offer expires December 31st CRC Press www.crcpress.com Advertising and Editorial Opportunities +44 (0) 1737 648 990 International Sales Agents Germany, Austria and Eastern Europe MCW Media & Consulting Italy, Switzerland and France Ediconsult Internazionale srl Israel Oreet International Media Taylor & Francis Group REACH GLOBAL DECISION MAKERS IN POLICING AND NATIONAL SECURITY! Editorial Sales Manager Kelly Morris 2012 +49 34 743 62 090 info@wehrstedt.org We are always interested in submissions on new products, projects and expert opinion from police, national security, government and industry. Email Gary Mason, the Editor at ppi-news@policeoracle.com +39 010 583684 genova@ediconsult.com +972 (3) 570 6527 admin@oreet-marcom.com Subscribe at: www.policeproductinsight.com 12 w w w. p o l i c e p ro d u c t i n s i g h t . c o m AUGUST/SEPTEMBER 2012 a n a ly s i s e u rO p e Open your eyes to a quicker picture august/sEPtEMBER 2012 These modifications are likely to fool hash sum based systems leading to identifications being missed. Videntifier does not have this limitation and is designed to handle any alterations. A state-of-the-art multimedia database makes the identification process accurate and efficient, even for large video collections. In normal use on modern hardware, the system can inspect an hour of video in less than a minute and with greater accuracy than manual identification. It can run continuously, day and night. Extensive research with the Icelandic police showed that within a large reference collection of more than 70,000 hours of video – Videntifier Forensic identified the majority of material currently being distributed over the internet. Measurements performed by investigators in Iceland on four different hard drives, show that more than 70 per cent of the material from their benchmark cases could be identified with this collection. The reference collection is being grown even further in order to increase the identification ratio of the service. Research found that the technology is robust towards attacks on the video contents through common transformations, while not detecting any false positives in any of the experiments. Gary Mason Hard drives can be scanned for video footage within minutes parison. These fingerprints cannot be reverse engineered back into video files, therefore no illegal content is ever transmitted. A summary report details which videos have been identified as illegal and which must be manually scanned. These can then be classified to reduce the work on future cases. Once Videntifier has viewed a video once and the fingerprints have been uploaded to the central database it is able to identify multiple copies of the video even when they have been severely altered by modifications such as compression, cam rips, subtitles and mirroring. i d e n t i f i c at i O n r at e Case 1 210 hours % 100 5,000 hours in database, November 2009 Case 2 196 hours 25,000 hours in database, May 2012 Case 3 227 hours 50,000 hours in database, February 2011 70,000 hours in database, May 2011 80 60 40 w w w. p o l i c e p ro d u c t i n s i g h t . c o m 88% 79% 80% 83% 77% 81% 77% 60% 0 72% 20 59% veloped a tool that can enable investigators to automatically identify illegal video content and digital images relating to child abuse or terrorism in just a few minutes. Videntifier Forensic could save them from manually trawling through hours of material, making it possible for the first time for police to tackle the billions of videos and images being shared daily worldwide. The software is installed on a desktop computer. A simple drag-and-drop interface enters a file into the system, which extracts a digital fingerprint from the video. These are calculated by extracting a series of points of interest, which are then converted into a unique series of 72 numbers. In this way, around 80,000 fingerprints (less than 5 megabytes combined) can be stored. The database is already storing more than 6 billion fingerprints and users of the system can upload their own collected video fingerprints. In order to identify all video on a hard drive, fingerprints are extracted from every video file and sent via a secure internet channel to the central database for com- 15% Identifying videos of child abuse, terrorism and hate speech on computers, hard drives and CDs is a tedious, time-consuming and expensive task due to the current manual processes, which can also be very stressful to investigators viewing the often disturbing content. The internet has revolutionised the way we consume and distribute video. Large-capacity hard drives are now cheap while broadband connections are fast and freely available. This presents many challenges to investigators; consuming time and resources. The process of tracking down the producers and distributors of this illegal material has, in turn, become an ever-growing focus on the world’s law enforcement agencies. When officers suspect someone of distributing illegal material, they seize the suspect’s computer and storage devices. Copies are made to avoid tampering with original evidence. Once these have been scanned for video files, the identification process begins. In general, the investigation methods are time consuming, which therefore increases the cost. “The proliferation of video material that can be downloaded from the internet has resulted in child abuse and terrorism cases becoming more complex and time consuming to investigate,” explained Dr Richard Leary, managing director of Forensic Pathways and a founder of the Jill Dando institute. Forensic Pathways, based in the Midlands in the UK, has de- 35% IsTOCKPHOTO Hard drives can be interrogated for illicit video files more quickly with a tool that automates the process 13 News U n i T E d S TAT E S Survey reveals police department use of social media for criminal investigations Eighty per cent of forces are using social media to gather evidence, yet few officers receive training on how to do so A survey of the law enforcement in the US has shown that four out of five agencies who responded use various social media platforms to assist in investigations. The survey also found that agencies serving smaller populations and with fewer sworn personnel use social media more, while state agencies tend to use it less than local and federal agencies. The research also found that identifying people and locations; discovering criminal activity and locations; and gathering evidence are the top activities, while Facebook and YouTube are the most widely used platforms. Significantly, respondents to the survey said that in 67 per cent of cases search warrants using social media to establish probable cause hold up in court when challenged. But only 10 per cent of respondents learned how to use social media for investigations through formal training given at the agency. The survey also generated anecdotal use cases. One law enforcement officer indicated that social media provided information on a threat involving students in a local high school. “Further investigation using Facebook revealed the threats were credible and we conducted follow-up investigations which revealed a student intent on harming oth- ers. The student was in the process of attempting to acquire weapons. It’s my belief we avoided a ‘Columbine’ type scenario.” The research conducted in March 2012 assessed the law enforcement community’s understanding of, proclivity to use, and actual use of social media, and aimed to better understand acceptability thresholds of various types of investigative techniques and current resources and processes that are being used. Sponsored by consultancy LexisNexis, the nationwide survey was conducted online and solicited feedback from more than 1,200 participants at every level of law enforcement – from rural localities to major metropolitan cities to federal agencies. The respondents were active law enforcement professionals ranging in age, experience, and job level. U n i T E d S TAT E S ISTOCkPhOTO Gang violence tackled through social networking Cincinnati Police Department has pioneered the use of a social media analysis tool to combat gang-related violence in the city. Captain Daniel W Gerard, special operations section commander, says: “We use social media to investigate, disrupt, and dismantle our violent street gangs.” The department’s real time crime centre had eight dedicated staff monitoring up to 30 social media sites a day for intelligence on gang crime. They keep an eye on the activities of gang members. “We also use it to network their associations,” Captain Gerard told Police Product Insight. Launched in May 2008, the Cincinnati Police Department’s investigation into the city’s Northside Taliband gang was also the first time the department used social network analysis (SNA) in a gang investigation. SNA is a discipline that grew out 14 social media analysis can describe how gangs are organised of sociology to map and measure relationships and flows between individuals or groups. It has been applied extensively in the private sector, to understand markets and organisations, and to a lesser degree in the public health field to understand the transmission of disease. Its use in domestic w w w. p o l i c e p ro d u c t i n s i g h t . c o m law enforcement and violence reduction remains rare. In April 2009, a regular analysis of crime hot spots in Cincinnati found that members of the Tot Lot Posse were involved in 25 per cent of the firearm-involved violence in the West End (District 1 of Cincinnati’s five police districts), either as suspects or victims. The department’s use of social media to combat this gang violence led to it winning the International Association of Chiefs of Police’s (IACP) Criminal Investigations Award for Gangs Investigation in 2009. “Four years later, crime in that neighbourhood is still down by over 60 per cent,” says Captain Gerard. The department uses social media analysis to help it focus on people who are actively involved in violent crime, because it couldn’t afford to waste resources on “marginal players”. “These guys will brag about what they did on the internet,” adds Captain Gerard. “Amazingly, they will confess to crimes they were involved in. You can’t just rely on that to make a case, but it can point you in the right direction, to people who may have knowledge of the crime or it may verify something until now you have only suspected to be true.” AUGUST/SEPTEMBER 2012 a N a ly s i s U n i T E d S TAT E S Latent fingerprinting needs improved technologies to reduce human errors The technology used to examine latent fingerprints needs to be improved to help avoid human error, a report has concluded. The report by the National Institute of Standards and Technology (NIST) and the Department of Justice’s National Institute of Justice (NIJ) has documented 149 potential sources of human error in the analysis of crime scene fingerprints. It says that more sophisticated algorithms used in Automated Fingerprint Identification Systems (AFIS) and better training of fingerprint staff who used those systems by AFIS vendors would help reduce the error rate. Several high-profile cases in the United States and abroad during the past 20 years have shown that forensic examiners can sometimes make mistakes when analyzing or comparing prints, or even in communicating findings to law enforcement officials or juries. Latent print examiners use online databases, digital enhancement software, and other types of technology to assist with the analysis, comparison, examination, and verification (ACEV) process. Combining these tools with the examiner’s own expertise can make investigations more reliable and easier to explain to juries, the report concluded. The companies that supply AFIS software and hardware provide general training on using the system, but they do not clearly define which latent AUGUST/SEPTEMBER 2012 FBI Report identifies 149 sources of potential errors in the analysis of crime scene fingerprints Many examiners prefer inked prints for final comparisons prints are most suitable for database searches, the report found. With experience, latent print examiners may develop an understanding of what makes a latent print of “AFIS quality” for a particular system, but receiving formal instruction and training in making these decisions would be more efficient. AFIS vendors typically do not provide training on how to encode a latent print to maximize the match capabilities of the system. An AFIS search merely provides a list of exemplars with the highest similarity scores, as determined by a proprietary algorithm. Latent print examiners often use trial and error, entering the same latent print multiple ways to see the effect on the resulting candidate list. The report concluded that vendors should expand their training programmes to include instruction in the most effective methods for encoding. Digital scanning devices known as livescan are frequently used to capture exemplar prints and to submit them to automated systems. This process allows high-quality digital images to be stored in central databases. But the report called for the technology to be improved. For example, livescan can produce distorted images of the flow of friction ridge skin because of the process of recording a three-dimensional object on a two-dimensional surface. Some livescan (and almost all automated fingerprint identification) systems compress images. This practice causes critical details in the friction ridge impression to be lost, even when the images are decompressed. Most AFIS and livescan sys- tems use images scanned at 500 pixels per inch. Although this standard satisfies the FBI’s electronic fingerprint transmission specification standard, such images, especially if highly compressed, may not capture all Level 3 Detail (L3D) that would be desirable for examiners performing comparisons. Because of these limitations, many examiners prefer inked prints over livescan images for final comparisons. The report calls on federal government to support research into improving automated fingerprint identification systems. This would include expanding the algorithms used to match prints to account for the fact that the diagnostic value of minutiae depends on the region in which they are located. Fingerprint and palm print databases should be interoperable among local, state, and federal automated identification systems, it adds. Another recommendation is to increase compatibility between automated identification systems and other latent print software tools, including digital enhancement programs, probability calculation programs, and automated quality assessment programs. AMERicAn AFiS SySTEMS AFIS databases exist at federal, state, and local levels. The Integrated Automated Fingerprint Identification System (IAFIS), managed by the Federal Bureau of Investigation (FBI), holds most of the fingerprint sets and other identification records collected in the country, both from criminal and civil sources. In addition, every state either has its own AFIS or shares an AFIS with other states. Many localities, especially large metropolitan areas, have their own systems as well. All of these automated systems have capabilities such as latent print searching, electronic image storage, and fingerprint image transmission, and some include palm prints as well. In criminal cases, IAFIS searches through millions of criminal entries and returns results in about 10 minutes. w w w. p o l i c e p ro d u c t i n s i g h t . c o m 15 News unitEd kingdoM shackled to satellite surveillance GPs tracking systems could replace current tagging measures in the report – because it only monitors someone when they get home. There is no way to find out where they have been in the interim. To date, Bedfordshire Police has used tagging technology as a way of monitoring high-volume crime offenders, such as serial burglars and those involved in vehicle crime. Andrew Richer, assistant chief constable at the force, told Police Product Insight that initial trials with the technology have been successful. If offenders are facing court proceedings they are given the opportunity to join the rehabilitation programme, which involves tagging. This is in tandem with help for health problems, such as drug addiction, and housing assistance if it means they get away from a “peer pressure” offending cycle. They are also required to acknowledge past offending. “There must be an admission GooGle mAPs The use of electronic tagging within the UK’s criminal justice system has more than doubled in the past six years, with 80,000 people tagged in 2010-11. But, despite tagging’s popularity with the judiciary, the technology has suffered an indifferent reputation for reliability and effectiveness that has been reflected in a series of damaging reports. The latest published in June by Her Majesty’s Chief Inspector of Probation found that more than a third – 37 per cent – of tagging cases involve serious violations, including damaging equipment or being absent for the entire curfew period. Despite these figures, some UK police forces have reported successful trials with more accurate electronic tracking devices. Bedfordshire Police, is currently piloting the Smart Tag (previously known as Tracker). The system allows police and probation services to track and pinpoint an offender’s location to within a few feet anywhere in the world, through a tiny box securely attached to an ankle strap. This is in stark contrast to the traditional curfew tag – used widely but criticised BUddI A satellite tracking system that monitors offenders on parole could be about to change the sector for good Offenders can be placed at specific locations at a point in time 16 w w w. p o l i c e p ro d u c t i n s i g h t . c o m “Once fully charged, the equipment will run for a week” of what their past lifestyle has been,” says ACC Richer. “You can’t really hope to rehabilitate these offenders unless they make a full and frank admission.” Although it is the judiciary that determines who can be tagged, the police force is heavily involved in the vetting process to assess the level and nature of offending to weed out those who are trying to play the system. Those deemed eligible for tagging wear it for the duration of a deferred sentence, which is often for a substantial period of time. According to ACC Richer, the tagging system allows the police to keep track of offenders and eliminate them from ongoing inquiries. “If you get a crime which carries a similar MO [modus operandi] to that of the tagged person, detectives can check the tagging data and prove they were not there,” he says. The system provides the force with an automated GPS location read-out linked to its crime data. “We simply feed in the geographic location of crime and the window of opportunity without any of the victim’s details,” says ACC Richer. “That gets overlaid against the tag data.” If the tag location matches that of the crime location then officers will take action. They do not monitor the tag location 24 hours a day, but the crime data and tag data are matched every day. “This is a pilot, but it has shown that the technology is pretty good,” says ACC Richer. “We had one offender who perpetrated a burglary while wearing a tag and the system was accurate enough to place him in the house at the time of the offence.” He denied the offence at first, but pleaded guilty when confronted with the tagging data. ACC Richer says the charging time for the tag is quite long, but once fully charged the equipment will run for a week. “No technology is infallible,” he says. “You can run the charge down [to avoid detection] but by doing that the offender would be in breach of their agreement.” It is also possible to damage the tag, but a built-in sensor will transmit an alarm message if an offender tries to break it. The tag could eventually be used as part of bail conditions or become an integral part of sex offender prevention orders. “It might also be pertinent to domestic violence cases, because you can set the tags to monitor someone’s proximity to another person.” The Bedfordshire pilot has been running for a year. Although it has not stopped all offending behaviour, ACC Richer says a positive aspect of the trial is that it can identify recidivists. Buddi, the British company behind Smart Tag, is pitching to supply specialist GPS tracking equipment to the Ministry of Justice. Earlier this year, the justice minister Crispin Blunt said for the first time that GPS technology could replace the current measures for monitoring offenders. Gary Mason august/sEPtEMBER 2012 Body-worn-video solutions for modern day policing � � � � � � � � � Convenient and simple operation Klick Fast uniform fixing FIND OUT MORE Secure encryption www.edesix.com 8 hour recording sales@edesix.com Seamless back-office Evidence output to CPS (CMS) Wire-free docking stations Scalable and flexible Quality UK made 2SHQLQJ.H\QRWHV 'DPLDQ*UHHQ03 8.,PPLJUDWLRQ0LQLVWHU esix approved.indd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he Americas T: 1 888 286 6440 E: customerservice@avon-protection.com Europe, Middle East, Asia, Africa & Australasia T: +44 (0) 1225 896705 E: protection@avon-rubber.com ppi-aug.avon-protection.com w w w. p o l i c e p ro d u c t i n s i g h t . c o m AUGUST/SEPTEMBER 2012 %3$GYHUW-XO[LQGG 17 products S U Rv E i l l A n c E Focus on the bigger picture A surveillance system designed for border and security applications has been developed by Carl Zeiss Optronics. The Night Owl is equipped with various long-range sensors and an observation field of 360°. It combines a high-resolution thermal imaging camera, a high-definition daylight camera and a laser rangefinder. The stabilised system has a claimed range of up to 30km and uses a medium-wave infrared thermal imager with megapixel resolution and optics. The colour daylight camera can also record video footage if required. The open interfaces allow integration with existing networks, according to the developers. Other information sources, such as radar or acoustics, can also be imaged. The concept uses individual, the Night owl uses modular components so it can be serviced on-site more quickly replaceable components, so A continuous zoom function significantly effect the quality it can be serviced by trained T E c H n i c A l D ATA service personnel on-site. This on the autofocus cameras allow of the image information that is modular design also makes it detected subjects to be tracked obtained. Azimuth Range: 360° Carl Zeiss Optronics says easier to start up. The individ- so they never go out of sight Zoom: x200, continuous ual sensors’ automatically align and for extensive segments to the system has integrated Range: up to 30 km digital image processing to their lines of sight, so no manu- be monitored continuously. Laser Range Finder The system can handle ex- compensate for heat haze. In al fine tuning is necessary. wavelength: 1,570 μm The system’s software sup- treme climates from ice to des- order to recognize objects at Field of view: Daylight ports security forces and op- ert and in temperatures from long distances through haze camera from 1.5° x 0.84° erators by means of intelligent -32°C to 71°C. Based on cus- or fog, the daylight camera up to 30° x 16.9°; Thermal functions such as the recogni- tomer requests, other tempera- can be fitted with an additionImager: from 0.6° x 0.48° tion of moving objects, alerting ture ranges can be be catered al sensor in the short-wave inup to 30.0° x 24.0° to, as extreme fluctuations can frared range (SWIR). and tracking. P RoT E c T i o n The self-defence spray that also gathers evidence A prototype of a device that can disable a suspect with an incapacitating spray while transmitting pictures, sound and the GPS position of the attacker at the same time, is being developed by a US company. Co-invented by a former state policeman, R--I--D uses sensors to determine how far away an attacker is (up to 20 feet), and then sprays a specific amount of arresting agent to disable the attacker using an advanced macro-fluidic, blow down technique. A tiny video camera simultaneously transmits pictures, sound and GPS position of the at18 tacker back to law enforcement command, which will seek to identify criminals, while gathering this data as evidence. The advanced crime-reporting is accomplished through Enginasion’s proprietary Robo-Tech Droid cellular technology that is currently used for real-time high-tech instrument monitoring applications, with alert-resolution transponding. “We believe that R--I--D™ could reduce violent crime by giving citizens an alternative to defend themselves in a more responsible manner than a lethal defense response. w w w. p o l i c e p ro d u c t i n s i g h t . c o m Current laws have shown the tragic consequences when no other defense mechanism is available at a crisis time of personal confrontation,” said David Bonneau, CEO and founder of Enginasion, the firm that is developing the Stopper defense device. Co-inventor Roland Ouellette is also the founder of MOAB Training International, a company that specialises in management of aggressive behavior training. Mr Ouellette is a retired lieutenant from the Connecticut State Police Department and served in the Army Security Agency. AUGUST/SEPTEMBER 2012 products S U Rv E i l l A n c E Thermal imaging in a smaller package FLIR Systems has developed a range of its handheld H-Series Monocular and Bi-Ocular Thermal Cameras aimed at the law enforcement market. The smaller, more affordable LS-Series imagers provide a surveillance capability through smoke, dust, light fog, and light foliage in any lighting conditions, the company says. There are two models in the new LS-Series: LS32 and LS64. Both have a sealed eyepiece, diopter adjustment and resolution options designed for patrol, surveillance, and searches. The LS64’s longer stand-off is designed for special tactics, critical infrastructure protection, protective service and highthreat security situations. Push-button features include zoom, polarity switching and viewfinder brightness. It also has a tactical laser pointer. A Li-Ion battery provides up to five hours of operation P RoT E c T i v E c l oT H i n G FoREnSicS BlackBerry smartphone cool under the collar interrogation improved The Chip-Off forensic data extraction service for locked, damaged and hard to handle exhibits, developed by Forensic Telecommunications Services (FTS), now supports late model BlackBerry devices. Using the latest laboratory tools and software developments Chip-Off can now bypass encryption and retrieve the physical memory on models such as the BlackBerry Bold 9790 and 9900, and Curve 9360, the company claims. There is also the possibility of uncovering deleted files. Data decoding is achieved using bespoke FTS techniques and not third-party software solutions, said the company. Other examination features of the system include: l Telephony data l User content, such as calendar entries and media files l Screening for third party applications and data recovery (such as Facebook passwords.) l Ascertaining the SMS, BlackBerry Messenger (BBM) and email deletion frequency l Recovery of inactive BBM data and cached data l The decompression of text strings in excess of 35 characters (emails, BBM and SMS) l Recovery of MSN chat logs. Traffic police in India will be wearing neck cooling scarves to help them cope with the heat. Once immersed into water, poly crystals inside the re-usable scarves retain water, which evaporates slowly and creates a cooling effect. They can last up to three days before needing a fresh soak. The neck cooling scarf supplied by BCB International is approved by NATO. The Kolkata Police have ordered approximately 4,000 to offer respite to their traffic officers, who work in the open in the height of summer. The simple, but highly effective scarf works through evaporation. Soaking them in water for around 15 minutes allows the poly-crystals to absorb and retain a relatively large volume of water. When worn, the retained water evaporates and draws away body heat, creating a cooling effect. This cooling effect can be increased by refrigerating the scarf, according to the company. They can be worn around the neck or forehead, are nontoxic and re-usable. M o B i l E D ATA Wireless video uploads for vehicles Verizon 4G vehicle router AUGUST/SEPTEMBER 2012 Cobb County Police Department in Georgia is using Rocket wireless vehicle routers to provide connectivity on the Verizon 4G network for all its vehicles. Combined with Digital Ally videocam systems, the routers will provide high-speed wireless uploading of video files from police cars in Cobb police station parking lots to centralised video storage servers. the scarf remains cool for up to three days w w w. p o l i c e p ro d u c t i n s i g h t . c o m 19 products S U Rv E i l l A n c E video that keeps your hands free The latest updates for three body-worn video systems that provide officers with an easy way of gathering vital evidence while on patrol EDESix Grampian Police is set to become the first force in Scotland to give every on-duty officer access to body worn video camera technology. Following the successful pilot of the body worn video cameras in Aberdeen over the past 18 months, the scheme will now be rolled out across the Moray and Aberdeenshire divisions. The force will soon have enough cameras that every single operational officer or pair of officers on duty will have access to the equipment. The cameras, manufactured by Edesix, which are smaller and lighter than a mobile phone, are designed as ID badges and worn on the upper body. They can be used in a range of police work including city centre patrols, specific events, operations and during drugs search warrants. They take clear and accurate digital images, with sound which provide additional evidence, which can be critical. and the initial purchase is for 600 systems. The eWitness system uses a solid-state high-definition recorder and camera and provides various mounting options. It can be worn on the body or head, so it can be used by officers on foot, in vehicles, for public order duties or even on horseback, with the cameras being adjusted to suit the officer’s role. The Minister of the Interior is responsible for the general interi- or security of the country, including the major law-enforcement forces: the French National Police and the Gendarmerie. viEvU VIEVU has launched a cloud based storage service for footage generated by body worn video systems that it supplies to police forces in the US, UK and other countries. The service is available via Amazon Web Services and allows agencies who use VIEVU systems to store, share and access secure and encrypted video evidence for under $20 (£12) per month per camera, and with 90 days of file storage. According to a study sponsored by the International Association of Chiefs of Police (IACP) 93 per cent of police-misconduct cases in which video is available result in the officer’s exoneration and 50 per cent of complaints are immediately withdrawn when it is used. VIEVU cameras are about the size of a pager and clip on to an officer’s lapel or belt. Video is secured and authenticated for court use, while a chain of evidence log tracks who accesses the video and what they do with it. All of the systems come with a secure video file management system which has several layers of security. AUDAx The French Ministry of the Interior is procuring body worn cameras of the same model used by some police forces in the UK. Audax Global Solutions has been awarded a contract, with their partner company, to supply body worn systems and head cameras to the French police and National Gendarmerie. Following a European competitive tender, the ministry selected the eWitness system. The Contract is for two years 20 w w w. p o l i c e p ro d u c t i n s i g h t . c o m oT H E R S yS T E M S Other body worn camera systems in use by law enforcement have been developed by Reveal Media, Digital Ally, Wolfcom and Taser Axon AUGUST/SEPTEMBER 2012 DATA CAPTURE MADE EASY ! Forensic Scene Investigation Intergrated solutions to cover all your forensic needs. grafit-werbeagentur.de www.topcon.eu To meet the changes of the year ahead, improving productivity, efficiency and developing better links between criminal justice stakeholders is essential, as outlined in the Policing and Social Responsibility Bill. With this in mind, comprehending the manner in which the government can better co-operate to work better and more economically is critical and forms the foundation of this year’s conference. AUGUST/SEPTEMBER 2012 CRIMINAL JUSTICE MANAGEMENT 2012 will bring together 350 key decision makers from across government and the criminal justice, local, charity and private sectors to debate, discuss and continue to make progress in sector improvement. With insightful workshop sessions, focused streams and unrivalled networking opportunities, this conference is not to be missed. To book your place or to find out more, please contact Lucy Needs E: lucy-ann.needs@govnet.co.uk T: 0161 211 3460 W: www.cjm-conference.co.uk Official Publication: w w w. p o l i c e p ro d u c t i n s i g h t . c o m 21 S pinning together the many threads of the justice system in the UK by enabling the police, the Crown Prosecution Service (CPS) and the courts to digitally share case files, forensic evidence and other information has been a government goal for the past 20 years. In theory, it would make the justice system faster and cheaper to run, while stamping out inefficiencies such as rekeying the same information or wasting officers’ time by making them attend court as witnesses on a certain day, but not calling them to the stand. This particular Holy Grail has proved stubbornly difficult to deliver. It requires disparate agencies to work together and significantly change their business processes at roughly the same pace. The government had planned for the criminal justice system to be predominantly digital by April 2012, with paper being the exception rather than the norm. To date, 37 of the 43 police forces in England and Wales can send digital files to the CPS without manual intervention. There are also 3,500 tablet PCs being used by CPS lawyers in the courts to access their case files electronically. These are significant steps forward, but there are still many more to take. Gary Kitching recently retired as deputy chief constable at Suffolk Constabulary and was in charge of the digital evidence portfolio for the Association of Chief Police Officers (ACPO). He says: “This has been a big step change for the criminal justice system and the majority of police forces are Web of intrigue It makes perfect sense to spin together the many digital threads of the UK’s criminal justice system, yet progress remains slow. Gary Mason examines the sticking points now on board in being able to deliver digital evidence to the CPS. “But some of the solutions that have been developed to deliver this are not very efficient – they are, in effect, inefficient work-arounds. Part of that is because a number of forces are waiting for new criminal justice and crime systems to be implemented, which will facilitate the necessary change. It is certainly not perfect.” Mr Kitching says a key milestone is for the Project Athena criminal justice and crime system to be delivered. Seven forces are 2 2 w w w. p o l i c e p ro d u c t i n s i g h t . c o m AUGUST/SEPTEMBER 2012 currently using the system, developed by Northgate Public Services, which links investigations, and information about defendants across forces. It is scheduled for implementation at Suffolk next year. Mr Kitching says forces are still not sending the best quality evidence to the CPS. “Nationally, there is an inconsistency in what forces send. In Suffolk, for example, they share a single criminal justice unit (CJU) with Norfolk. They work to two separate CPS offices and, for driving offences, send them two different products. That is absolute madness.” A genuine drive for common case files across forces will also push up the quality of those files, he adds, saying that his former team aspires to a “digital first” approach where evidence is digitised during the first point of contact with the public. ACPO is reviewing digital assets within forces in England and Wales as it suspects that while there are significant digital evidence devices in play, they are not being used in the most efficient way. For example, Suffolk’s officers were completing digital arrest statements and case files, but then printing those forms and sending them to the criminal justice unit, which scanned them and sent them to the CPS. “We possess a lot of digital capability across the service although not necessarily in the same county,” he says. “We have CCTV recordings, digitalised command and control systems and mobile data capability that is not just fixed in vehicles but can be taken into people’s homes.” With this in mind, all forces in England and Wales were recently given the authority to use mobile devices to take electronic statements and signatures from witnesses. Some forces are using worn video cameras to collect evidence. According to Mr Kitching, this could herald a revolution. “The challenge I would throw down to the judicial system is to ask: ‘Why are we writing statements at all?’ If that argument is accepted the next thing the service should be looking to do is rationalise the number of digital recording devices it is using. Shouldn’t we be building video recording capability into tablet PCs and shouldn’t the next Airwave radio handsets carry a video recording capability within them?” he asks. James Garnham is managing director of STL Technologies, which installed a Two-Way Interface (TWIF) to allow West Midlands Police and Greater Manchester Police (GMP) to electronically shares case files between themselves and the CPS. “In a rudimentary sense justice has been joined up – there are electronic connections between agencies but an awful lot of money has been spent to get there,” he says. “If we think back to the dark days of police entering their cases directly on to court systems, AUGUST/SEPTEMBER 2012 printing off registers and sending those paper copies back to the police to update their systems, we have come a long way. But given the amount of money that has been spent are things that different? My personal perspective would be that up until recently, progress has been fairly modest.” He says activities pursued under the CJS efficiency programme – particularly the CPS T3 initiative – are now driving through genuine changes towards digital working, Garry Forsyth, assistant chief constable of West Midlands Police, says digital working has been vital to achieving the £126m in savings expected by the government’s comprehensive spending review. “We just do not accept that less money means a poorer “A genuine drive for common case files will also push up the quality of those files” service to the public or worst outcomes,” he says. “Two years in, we are £78m into that budget gap and we have plans identified for the remainder of that money to come out. We have had to have some courage, depart from convention and find new and different ways of working.” This has resulted in the force’s business partnering scheme with Surrey Police, where the forces joined up with a private sector partner to help deliver some services. “The story of police IT has too often been a case of yesterday’s technology tomorrow. That is no longer acceptable. While we recognise there is a huge rate of advancement in IT we have got to make it start to work for the organisation and the public in a way that makes sense,” says ACC Forsyth. He says the move towards digital working is a part of preparing the force for the benefits of the business partnering scheme still under negotiation. It means the force has had to go “back to basics” in preparing case files to ensure the files are right first time, every time. It also allowed the force to review how, for example, CCTV evidence was included in the file, converted into a digital format and transferred. “We probably had checkers checking checkers who had done the checking. We are not in the position anymore where we can throw people at that industry of re-checking case files. And even if we could, you have to ask yourself what is the incentive for people to get the job right in the first place? The key thing for us was to make frontline officers personally responsible for their case, and part of that means getting the case file right.” Chief Superintendent Steve Anderson is head of the CJU at West Midlands Police and was in charge of getting the digital case files system up and running. The force recently went through a collaboration exercise with Staffordshire Police, he now heads up the CJU business area for both forces. “Even if you start to look across one county line from one force to the next virtually nothing looks the same,” he says. “We have to get on to common platforms in order to move information across boundaries.” According to Ch Supt Anderson the service needs three things to move the agenda quickly forward. First is the sort of digital link that West Midlands and GMP operates under its TWIF. Second is the ability to interview suspects digitally and capture that information. “Our force, like many others, is still grappling with the complexities of the NPIA framework and a whole range of options, which to be fair are just not viable,” he says. Lastly is a repository to store the digital information in. “I hear that something might be happening nationally by 2015, but the reality for us is that is too late.” The digital repository is essential because it allows forces to put case file data into it, and lets the CPS, courts and defence community access it in a properly structured arrangement. “Without it we are back to the same old system in which we are sticking things on DVDs or other electronic storage devices and moving them around in the same way as we did with bits of paper.” However, there is a danger to rushing the digital agenda. On reflection he thinks West Midlands looked at a technical solution to a business processes problem, which was the wrong way to go. “We have created a digital solution to a paper problem, so we are still handwriting witness statements and capturing on paper a lot of the evidence we are using and then we are having to scan it and convert it into a digital product so that it can be pushed across the two-way interface. Common sense would have said start at the very beginning of the business process and use the two way interface as part of that chain rather than in isolation.” Forces moving towards digital working should not underestimate the “cultural journey” officers will need to make, according to Ch Supt Anderson. “Far too many of our cops rely on bits of paper as a comfort blanket to show activity and productivity. We have to break out of the culture where an officer says: ‘I can show you how much I have done today sarge, because I have a whole wedge of paper to put in a tray’.” l w w w. p o l i c e p ro d u c t i n s i g h t . c o m 2 3 ISTOCKPHOTO ict SURVEILLANCE ns, t o i s e i perat c ugh n o a r o l l b ve i l i ce t s b e r o u p s to co s o r t s ial r e e l e A u a b e h u g o n re p l a as inv an th M c y Gar but ? n d ow Y T I K SIS THE LIM E H T L aw enforcement agencies worldwide now operate air support units (ASUs). Some agencies, particularly those in the US, have very large air surveillance assets operating up to 20 aircraft in their multiple-role fleets. While these aircraft can fulfill a multitude of duties, including the transport of specialist personnel and equipment, their most significant law enforcement role is to act as a surveillance platform. The emergence of more sophisticated imaging and downlink equipment as well as other sensors and the growing importance of homeland security missions have expanded the operational options on offer. AgustaWestland AW119KE 2 4 w w w. p o l i c e p ro d u c t i n s i g h t . c o m With the high costs of procuring and maintaining ASUs constantly under the political microscope, new platforms such as unmanned aerial vehicles (UAVs) are set to challenge the dominance of manned rotary wing aircraft in the market place. r o Ta rY- w I n g f L e e T S Helicopters carrying police insignia are a common sight in the skies above major cities in North America, Europe and Asia. The US has some the largest law enforcement fleets in the world. More than 800 US enforcement agencies now have aircraft, according to the Airborne Law Enforcement Association (ALEA). These include smaller agencies such as sheriff’s departments, Eurocopter EC155B some of which acquired aircraft for free when surplus US military helicopters became available to large municipal fleets. The Los Angeles Police Department’s aviation division operates 17 aircraft, the largest municipal fleet in the US. It has helicopters scheduled to provide continuous aerial cover, ensuring a quick response to an emergency call. This flight rota requires a minimum of two police helicopters in the air over Los Angeles for 20 hours a day to cover 475 square miles of territory. The New York Police Department (NYPD) has one of the largest helicopter fleets, not only in the US but the world. The role of its aerial support unit has expanded considerably since the 9/11 terrorist attacks on the city. The NYPD currently has three Bell 412s in service for a variety of missions ranging from search and rescue at sea to gathering intelligence and more recently, combating terrorism. “The mission has changed rapidly. Now aviation is being used more as a force multiplier for patrol, gathering intelligence, counter-terrorism and the detective bureau,” according to Captain James Coan of the NYPD Commanding Office. For example, one of the counter-terrorism additions to the Bell 412 is a radiation detection system that can identify radiation signatures from an altitude of 200 feet, in august/september 2012 “Helicopters provide a lot of intelligence without diverting much manpower” an effort to protect the city from nuclear bomb threats. The NYPD also has four AgustaWestland AW119 helicopters and recently completed more than 20,000 flying hours on the fleet. Meanwhile, Eurocopter’s EC135 aircraft is used by a number of major law enforcement agencies in Europe and elsewhere. The German Federal Police is one of the largest operators of EC135s in the world, with a fleet of 41 aircraft.. The German Federal Aviation Group operates an all-Eurocopter fleet of more than 80 aircraft, which consists of the EC120 for training, the EC135 T2i for air ambulance and law enforcement missions, the EC155B for light transportation and multi-role tasks, and the AS332 L1 Super Puma for long distance and VIP transporta- tion, surveillance, maritime missions and disaster relief in Germany and abroad The benefits of using helicopters for law enforcement work are well proven, with a long pedigree in such roles. Rotary wing aircraft provide a flexible surveillance platform that requires no runways, making it suitable for basing in both built-up urban areas and remote rural ones. They act as a force multiplier, providing an agency with a lot of operational intelligence and overview capacity without diverting a lot of manpower. A helicopter can search an area of 1 mile square in 12 minutes compared to 454 man hours per mile squared when using officers on foot. It is safer to search rooftops using helicopters and, in some cases, it is safer and easier to pursue a vehicle from the air rather than using vehicles on the ground. A major benefit for many agencies is that the imaging equipment on board the aircraft is the only significant capability available for searching large areas at night that can also be rapidly deployed on active incidents or during surveillance operations. The downside to rotary wing fleets is that they are expensive to procure and maintain. Agencies in a number of countries have targeted ASUs in an effort to identify quick funding savings. w w w. p o l i c e p ro d u c t i n s i g h t . c o m 2 5 SURVEILLANCE GENErAL ATOMICS AErONAUTICAL a r e U aV s T h e f U T U r e ? There has been much discussion about the potential for using unmanned aerial vehicles (UAVs) for law enforcement missions but most police trials have only looked at small- to mediumsized aircraft that have limited endurance and payload capacities. The results of these trials have been variable, leaving aside the licensing and air traffic control issues that remain. Although UAVs could play a more important role in the future, to date, the only proven UAV applications have been for homeland security missions, such as border surveillance. In the US for example the Customs and Border Protection (CBP) agency operates a fleet of six UAVs filling a gap in current border surveillance by improving coverage along remote sections of the US borders. In 2010, the Federal Aviation Administration (FAA) granted a certificate of authorization requested by CBP, clearing the UAV flights along the Texas border and Gulf region. Its fleet consists of six low- to medium-altitude Predator B UAVs, which carry highly sensitive surveillance equipment. Electro-optical (EO) cameras can identify an object the size of a milk carton from an altitude of 60,000 feet. The Predator B used along the southern border can fly for more than 30 hours without having to refuel, compared with a helicopter’s average flight time of just over two hours. The ability of UAVs to loiter for prolonged periods of time has important operational advantages over manned aircraft. The longer flight times of UAVs means that sustained coverage over a previously exposed area may improve border security. However, for the larger and more technically advanced UAVs, the cost to law enforcement would be more prohibitive than using helicopters or fixed-wing aircraft. According to the CBP Inspector General, the costs of operating a UAV are more than double the costs of operating a manned aircraft. This is because UAVs require a significant amount of logistical support and specialized operator and maintenance training. Operating one UAV requires a crew of up to 20 support personnel. How UAVs could be integrated into civilian airspace within the United States is a question being addressed by the Federal Aviation Administration, Department of Homeland Security and the Department of Defense. The FAA is currently establishing safety standards for integrating UAVs into national airspace by September 2015. It is currently selecting six test sites to evaluate drones for a range of “eye in the sky” applications. The FAA is working with makers of small and large unmanned aircraft, ranging from Intel Americas and iRobot Corporation to Northrop Predator B Grumman and Lockheed Martin. 2 6 w w w. p o l i c e p ro d u c t i n s i g h t . c o m In the US for example, Houston Police Department reduced the fuel and maintenance budget in its aviation division in reaction to a big cut in its budget. The department’s fleet of 13 helicopters was reduced to three hours of daily flight operations, ending the earlier practice of keeping one aircraft constantly in the air to provide rapid air support when required. Eight members of the aviation unit have been transferred to other duties. The department is also moving to reduce the $20m helicopter fleet by selling two of its aircraft. The cuts mean the helicopters now fly only 20 to 30 per cent of their previous hours, according to the police officer’s union which has opposed them. The expense of helicopter programs has spurred smaller agencies such as the El Monte Police Department in California to buy their own helicopters, but pool money and other resources with six other police agencies to operate the program. A number of companies, including Las Vegas-based Silver State Helicopters, have begun offering contracts that provide helicopter time, a pilot, insurance and maintenance for a fee. Tecnam MMA regIonaL aSUS Another problem for helicopter-dependent ASUs is that they leave themselves open to accusations of inefficiency if the agencies that run them don’t offer regional “ a S I E c n a l l I E rv u S l rIa E a level support and air coverage if one or other agency aircraft is grounded because of maintenance. This is partly the thinking behind the ongoing revamp of air support services in UK policing, which will replace a number of regional units servicing the 43 separate police forces in England and Wales with a national unit controlled from the centre. There were 30 police air bases serving 32 aircraft, costing the 43 forces about £70m a year, when the review of air support started in 2009. Under the current plans, this will be cut to 22 bases serving 24 aircraft – shaving £15m off the air support budget. Rather than each force having its own helicopter patrolling its region, the new national service will be responsible for the whole of England and Wales and be operated from a single command centre. There will also be a clear “user requirement”, meaning cost-intensive flights will be approved only if they are necessary. The proposals were put forward in October 2010 by the Association of Chief Police Officers. The new National Police Air Service (NPAS) will also have three waiting in reserve, taking the total number of NPAS aircraft to 27. The NPAS will be introduced transitionally from October this year and will be complete by 2014. fIxed-wIng opTIonS As well as reducing the number of police ASU bases and making administration efficiencies, the NPAS is also looking at the possibility of lower cost platforms through replacing the next batch of police helicopters that come to the end of their operational lives with a fleet of fixed-wing august/september 2012 aircraft, which offer a lower purchase price and significantly lower operating costs. The NPAS tested the Tecnam MMA fixed wing aircraft during May and June of 2012.Police Product Insight understands that the Diamond DA-42 is also being considered. To enable these small fixed-wing platforms to be considered as viable options for aerial surveillance, the role equip- Pilatus PC-12 ment must be a lot more compact and lightweight than that used on traditional police helicopters. Wescam’s MX-10 surveillance camera system has been successfully used on these trials, offering full high defiinition imagery, but with a turret weight of 17kg compared with 50kg for stabilised camera systems installed on helicopters. UK police forces flying with Wescam camera systems include the Metropolitan Police, Greater Manchester Police and the Police Service of Northern Ireland (PSNI). In Australia, the Northern Territory Police and Queensland Police both use fixed-wing aircraft for aerial surveillance and support. Given the size of the geographical areas they have to cover, these aircraft are capable of longer flying times and incur lower running costs. For example, the remote Northern Territory area of operation covers 1,346,200km2, which is around 17 per cent of the Austra- lian landmass, but is home to just 1 per cent of the national population – fewer than 200,000 residents. The force uses a Pilatus PC12, fitted with GPS and all the usual navigation equipment. The PC12 also has an UNS1K FMS and satellite phone. Both aircraft are owned and self-insured by the Northern Territory government and maintained in Darwin by Pel Air, a local maintenance provider. Operations include regular police patrols to remote communities, prisoner transfers, Transport of Criminal Investigation Branch members to remote crime scenes, transport of the Territory Response Group, search and rescue (both visual search and electronic homing), coastal and inland surveillance, airborne communications relay, flood relief, and transport of the deceased to Darwin or Alice Springs for autopsy, when required. Each aircraft flies between 600 and 700 hours per year, with an average sector length of just under an hour. They are generally available 24-hours a day subject to the limitations of flight and duty regulations for pilots. The Air Wing is part of the Territory Support Division (TSD), which encompasses the Air Wing, Marine and Fisheries enforcement unit and the Territory Response Group. A small number of forces in the UK have also opted for the fixed-wing option with Greater Manchester Police and the PSNI deploying the Britten-Norman Defender. w w w. p o l i c e p ro d u c t i n s i g h t . c o m 2 7 GEORGE TRUSSELL e ” r c e r i l “ fo ultip m SURVEILLANCE Camera system on an EC135 S R E Y T P a T ITS o S n C Tu n r I I o L Ma pp u E S aIr H f o eqUIpMenT MaInTenance Despite the cheaper to run fixed-wing options available, it is highly likely that helicopters will remain the mainstay of the majority of ASU fleets due to their inherent flexibility “ l wIl aIn rEm THE and usefulness. Those units searching for budget savings could look at the way that the specialist police equipment within the aircraft is configured. If you take a look at a traditional helicopter, it is a dedicated machine. That is all of the role equipment is permanently installed – the camera, displays, video recorders, mapping systems, radios and live downlinks. However, it’s an expensive process to modify a helicopter in this way, and when the helicopter is on the ground for maintenance, so is the aerial surveillance equipment. To counteract this problem, the system specialist HeliMedia ” has developed an alternative package called the Video Mission Box (VMB). The concept brings together all of the key components of the cabin mission equipment and houses them in a single enclosure that is certified by the European Aviation Safety Agency. This can be taken on and off the helicopter as needed. This is not as simple as it sounds, and required new technologies to be developed to bring the concept to production, but VMBs are now deployed by commercial organisations in Europe and Australia, and also the UK Ministry of Defence. The advantage of the VMB concept is that it offers cost savings through flexibility. So, for example, if one police helicopter is grounded for maintenance work the VMB can quickly and easily be LIghTer Than aIr SYSTeMS There are some other low cost platforms that will provide aerial surveillance capacity at pre-planned events. Aerial Products can supply a helium-powered unmanned aerial vehicle that provides on-site surveillance for hours at a time, providing imagery for hostage situations, large-scale enforcement New York Police Department responses, and crowd control. The LTAS 50 rapid uses an airship at some events deployment systems are capable of being inflated and in position (at 400 feet above ground) providing aerial imagery within 20 minutes of arrival on site, the company claims. The system can remain aloft for up to 4 hours on first launch. It takes less than 30 minutes to retrieve the aerostat, replace the batteries and re-launch to 400 feet for another four-hour cycle. The UAVs provide live video combined with high-resolution still pictures. The LTAS 75 uses a small UAV gyro-stabilized camera. 2 8 w w w. p o l i c e p ro d u c t i n s i g h t . c o m Few surveillance systems offer the benefits of rotary-wing aircraft taken off and put on to another aircraft that is ready to fly. ro L e e q U I p M e n T At the heart of the aerial surveillance role equipment is the electro-optical infrared camera system (EO/Ir). In recent years, the EO/Ir sensors have been complimented with low light sensors that provide detail such as clothing and facial recognition even at night. The sensors are now fully digital and offer high-definition imagery, which provides wider fields of view at the same resolution, thereby reducing search times, and enables the application of the latest image processing algorithms that can enhance imagery in scenes, such as high haze. However, one constant through these technology advances is the fundamental requirement for stabilisation: no matter how advanced the sensor, the stabilisation of that sensor while in flight dictates its usefulness. concLUSIon The vital role that aerial surveillance plays in policing means that there will always be a need for it. Fixed-wing options will be used where their capabilities suit the environment and runways are available. As UAV technology matures and regulatory hurdles are overcome, they can be expected to fulfill a niche surveillance role in air support units worldwide. Yet neither of these options offers the tactical flexibility and high payload capacity of rotary-wing aircraft which, although fewer in number, can expect to remain the kings of the skies. l aUgUST/SepTeMber 2012 a dv e r t i s e m e n t f e at u r e A successful start to 2012 for the UK police forces Share best practice and lessons learnt at the Emergency Services Show T he role of the emergency services has come under particular scrutiny over the past year as the UK hosts a number of important events including the Diamond Jubilee and the 2012 Olympic and Paralympic Games. These high profile events have thrust the emergency services in to the public eye and have opened up discussions around the importance of interoperability within the blue light services. The Diamond Jubilee and Olympic Torch Relay saw thousands of people flocking to London and their local towns and cities and with no serious incidents, proved to be outstanding examples of blue light collaboration. Many of the stories that we read in the newspapers and on social media focus on the more negative aspects of the emergency services. However, it is important to remember recent events such as the terrorist alert at the M6 Toll and the widespread flooding throughout the UK that saw all emergency services come together to offer a collective support network. Although the M6 Toll alert was eventually proven to be a false alarm, it was reassuring to see all emergency services including police, fire and ambulance responding quickly and effectively to a potential terror threat. This reassurance is particularly important as the UK prepares for the imminent Olympic and Paralympic Games. The recent flooding, that in some areas of the UK devastated whole communities, was another example of successful collaboration between the emergency services. Following the Cumbria floods in 2009 that saw hundreds of people evacuated from their homes, emergency services have been taking part in joint training exercises. These exercises work to improve knowledge and understanding of each other’s systems, building new relationships and partnerships that prove so invaluable in these life threatening situations. All these recent successes are helping to improve the image of the police in the public eye. This positive image is especially important with the upcoming public elections for the new Police and Crime Commissioner (PCC) role, taking place in November. august/september 2012 This new role will have a big impact on the public’s relationship with the police, as well as the allocation of budgets. the emergency services show 2012 The Emergency Services Show 2012 is an ideal platform for police to share experiences and learn from other emergency professionals. Networking and collaboration with suppliers, colleagues and contemporaries is an essential part of ensuring an emergency is dealt with as efficiently and effective as possible. The show offers emergency services professionals an opportunity to discover the latest innovations in vehicles, training and equipment and to network with colleagues and contemporaries in operations, procurement, training, recruitment, emergency planning and business continuity. Suppliers such as Magnum, Bluecher, BWM Authorities, Patrol store, Draeger, Serco, Niton, Vauxhall, Task Force Distribution will be on hand to demonstrate their latest innovations and developments and to talk about cost saving initiatives. The Emergency Response Zone features exhibi- tors from fire and rescue, police, ambulance, government and voluntary organisations from around the UK, demonstrating the capabilities of partnering agencies and the voluntary sector. Join the discussion The Emergency Services Show will be hosting a number of discussions on LinkedIn running up to and during the event. To join in with relevant industry news discussions involving emergency planning, response or recovery, please join The Emergency Services Show LinkedIn Group. l regisTer now To register for your free visitor pass or to learn more about attending The Emergency Services Show 2012, please visit www.emergencyuk.com w w w. p o l i c e p ro d u c t i n s i g h t . c o m 2 9 viewpoint Taking on the traffickers Joanne Taylor discusses the ways in which technology can be applied to tackle one of the world’s most heinous crimes H uman trafficking is thought to be the fastest-growing criminal activity in the world, involving millions of people and generating an annual turnover of billions of pounds. According to David Arkless, president of Global Corporate and Government Affairs at ManpowerGroup, it is the second largest illegal industry on the planet, and is worth more than £20bn a year. In the West, and the UK in particular, the vast majority of human trafficking is driven by the victims, who pay to be brought in to a country illegally. The other significant division of human trafficking is where an individual is trafficked against their will, sometimes for forced labour, the illegal medical trade or to service the sex trade. Estimates suggest there are currently at least 10,000 people in forced labour in the UK. The actual figure could be even higher, due to the common misconception that only foreign nationals are trafficked. In reality, this is an increasingly home grown issue, with many British nationals becoming victims. The true scale of human trafficking is unknown, since much goes unreported and/or the trafficking element of an exploitation crime is not always recorded. Despite the growing prevalence of human trafficking and the universal condemnation it attracts, there is little evidence that the UK’s criminal justice system is tackling the problem effectively. Much of the judicial system currently has little responsibility for human trafficking and does not deploy its resources in a co-ordinated manner to address it. Human trafficking is really only dealt with as a criminal matter, but it is a problem that all parts of the system should be taking increasingly seriously. Human trafficking is big business and large-scale organised crime is the driving force behind the majority of it. The type of large scale, co-ordinated response efforts deployed to address terrorism or cyber crime, for instance, have seen no real equivalent to address the matter of human trafficking. The efforts and budgets put aside to address what are seen as serious threats to the UK seem unbalanced. Cybercrime, for example, has a dedicated agency and a £650m budget. Is this somehow a more severe threat AUGUST/SEPTEMBEr 2012 to the British economy or puts its citizens at more risk? Trafficking is one of the largest illegal industries in the UK and affects a much broader range of individuals directly than terrorism, for instance. It touches every area of the judicial system and warrants the kind of centralised co-ordinated, and well-funded counter-measures deployed against other comparable criminal activities. Central C o-ordination The UK’s National Crime Agency, due to be established in 2013, will reportedly have a central role in improving existing arrangements for tackling human trafficking. The agency is expected to extend and co-ordinate counter-measures already in place, but unless a completely new approach to human trafficking is adopted, it will be more of a cosmetic change than a real attempt to get to grips with the problem. Human trafficking is a difficult problem to combat. It is a covert crime, and its victims are notoriously reluctant to come forward with information. Equally, traffickers are employed and co-ordinated by serious and organised criminal networks, meaning it is normally well-funded and organised to avoid detection. The number of traffickers caught and convicted worldwide remains low due to lack of training of for law enforcement officials, corruption and poor counter-measures. In combating this problem, crime fighting agencies must first try to understand the full story and get a holistic view through a strategic approach. Trafficking is often detected as a side effect of other investigations into drugs or prostitution or from information received unprompted from the public. If the authorities do not want to be accused of taking the problem too lightly, a much more proactive approach to looking for intelligence specific to this activity must be adopted. In both the resources put into tackling human trafficking and the sophistication of the approach, agencies fall well short of the way in which they tackle terrorism. This should not be allowed to continue, particularly when so many more people in the UK are affected by human trafficking than by terrorism. So how can crime fighting agencies be more proactive? One would suggest taking the kind of approach proving so successful in counter-terrorism measures. This involves a combination of targeted intelligence gathering and the exploitation of technology. The first and most important priority is capturing relevant data in the most efficient and effective way possible. Crime-fighting and investigative agencies need to identify how they are going to acquire the data, hold it, share it and work with other agencies bringing in information across borders and from overseas. The process of turning this data into effective intelligence is critical. In tackling these challenges, agencies will need to have available to them systems that can help deliver information-gathering, information-sharing, and intelligence management. It is now widely acknowledged that effective information sharing between police forces and law enforcement agencies plays a vital role in enhancing the efficiency of criminal investigations. With respect to human trafficking, it can be critical to unveiling patterns of the networks involved, the routes utilised, methods, modes and financial flows. It is only through a centralised co-ordinated approach that intelligence can be combined and analysed to start to link previously disparate information, to understand the holistic view that is so essential to addressing the modus operandi of traffickers. By bringing together this valuable data, agencies will be able to put in place a combination of analytics and investigation to detect and to connect information on people and events throughout the entire intelligence lifecycle. looking at the Whole Such is the complexity and scale of people trafficking networks, taking a holistic approach is critical here. Often, arresting one individual or uncovering one location where people trafficking is taking place will be just a tiny part of the process. People trafficking is big business and agencies investigating it will need to understand the entire interconnected network of people, places and funds to truly crack the problem. Ultimately, a joinedup approach to intelligence will be vital if this serious and rapidly growing criminal activity is to be effectively tackled. l Joanne Taylor is the director of public security at SAS w w w. p o l i c e p ro d u c t i n s i g h t . c o m 3 1 With its population mostly concentrated in coastal cities split by large distances across a huge landmass, Australian police face a unique challenge. Gary Mason looks at how technology is bridging the gaps The greaT divide L aw enforcement in Australia at both a federal and state level is set to make significant investments in the next five years to enhance its operational capabilities and equipment. The key areas are communications and mobile data technology, forensics and surveillance systems. At a federal level, the government has already announced a number of initiatives designed to plug these gaps. In May this year, Jason Clare, minister for Home Affairs and Justice, announced that the federal government would fund a new purpose-built forensic facility for the Australian Federal Police. Mr Clare said that the current forensic facility is out-dated and that there were growing demands on its capabilities. “The new facility will provide the capacity to process major crimes concurrently or for a major operation to be processed without impacting or delaying other casework,” he said. “This is an investment in enhancing the intelligence capability of our federal police. The more intelligence law enforcement has, the more drugs and guns they seize and the more arrests they make.” The cost of the new facility remains subject to commercial negotiations, but the capabilities have already been mapped out. For example, it will increase the AFP’s capacity to tackle illicit firearms through a firearms testing facility and bullet tracking technology and expand the explosives analysis capability that was first used to support the 2002 Bali bombing investigation and continues to be used in domestic and international counter-terrorism cases. The facility will also house DNA analysis technologies to identify suspects, enabling multiple complex serious crime examinations to be carried out simultaneously, including through the provision of large enclosed crime scene reconstruction areas.There are also plans to improve victim identification in disaster scenarios, expanding the capability deployed following the Bali bombings and the tsunami in 2004. The new centre seeks to improve collaboration and the exchange of forensic information and intelligence between scientists and investigators, enabling the AFP to contribute to internationally significant research-advancing forensic science. Last month, the AFP announced a major reorganisation of its specialist capabilities into a Specialist Response Group (SRG), which will be the largest centralised specialist policing unit of its kind in Australia. The SRG is a Canberra-based amalgamation of the AFP’s Australian Capital 3 2 w w w. p o l i c e p ro d u c t i n s i g h t . c o m Territory Policing Specialist Response and Security (SRS) Team and the nationally and internationally focused Operational Response Group (ORG). The new specialist capability became effective on 1 July 2012 and will have a wide range of capabilities, including public order management, search and rescue, disaster response, intelligence, police negotiation, canine, bomb appraisal, water operations and tactical operations. AFP commissioner Tony Negus said the SRG will provide the force with a “one-stop shop” of specialist functions. TechnoLogy hub Earlier this year the AFP opened a new facility enabling the force to develop and assess emerging law enforcement technology. The AFP Innovation Centre aims to enhance innovative thinking in information and communications technology (ICT) and is equipped with an advanced audio-visual system. The multi-platform environment transforms the centre into a practical place for vendors to introduce their products to the AFP, in conjunction with its network and standalone systems. Vendors will be able to demonstrate their products in real-time to quickly identify any glitches, providing new levels of evaluation and feedback. auguST/SePTeMber 2012 australia focus Condon told Police Product Insight: “The area we cover is massive and we are working at the moment towards looking at a mobile in-vehicle platform with a view to building a business case. We have some technical issues to overcome linked to the vast size of the state. One of them is to identify a suitable area for a trial with various technologies available so that we can get very good quality coverage across the state. “We have communications problems in remote areas. In some areas we have got digital communications and the quality is very good, but in others it is an analogue system. That is a transition process we are b roa d b a n d n e T wo r k “The more intelligence law enforcement has, the more arrests they make” By December 2013, Australian free-to-air television broadcasters will switch from analogue to digital broadcasting. This will free a large block of spectrum at the upper end of the very-high frequency (VHF) and ultra-high frequency (UHF) transmission bands. The government has agreed to earmark part of this freed-up spectrum in the 800 MHz frequency band to develop a new nationally-interoperable mobile broadband capability for Australia’s public safety agencies. Discussions are now starting as to the best way to achieve this. A government steering committee will report to the Council of Australian Governments through the Standing Council for Police and Emergency Management on the most effective and efficient way for public safety agencies to obtain a nationally interoperable mobile broadband capability. Currently, emergency services use narrowband land mobile radio system (LMRS) networks, or use mobile broadband from commercial providers. Mobile data applications are being used by some state police agencies and others are piloting applications, but in some circumstances they are hampered by the mix of legacy analogue communications systems. Queensland Police, for example, is looking at a number of mobile service applications. Assistant commissioner Mike AUGUST/SEPTEMBER 2012 currently working through state wide.” Other state forces are also experimenting with mobile solutions. In order to support data-rich applications a concept vehicle being developed by Western Australian Police and the National Safety Agency has been undergoing road tests for the past 12 months. The Advanced Traffic Management Vehicle includes an automatic number plate recognition system (ANPR) and four cameras capable of simultaneous operation and with collected data streamed over a Next G connection. This technology enables GPS plotted intelligence data to be analysed for information such as repeat offenders, hot spots and offence time trends. At a federal and state level in partnership with industry giants such as Microsoft, Australian officers have taken a pivotal global role in combatting online child abuse. i M a g e i d e n T i f i c aT i o n Task Force Argos is the lead agency for the implementation of the Australian National Victim Images Library (ANVIL) in conjunction with the Australian Federal Police and CrimTrac, the national information-sharing service for Australia’s police, law enforcement and national security agencies. ANVIL assists police to identify child victims and has automated and significantly enhanced the process of reviewing images of children who are victims of sexual abuse. Task Force Argos is the first Australian law enforcement agency to use the Child Exploitation Tracking System (CETS) associated with the ANVIL project. This intelligence database is populated with information on all local, national and international child sex offenders enabling law enforcement agencies within Australia to improve their investigative ability in this area. Through Task Force Argos, the Queensland Police Service (QPS) has maintained its position nationally as the lead law enforcement agency in the investigation of the sexual abuse and exploitation of children. During 2011-12, Task Force Argos detectives identified and prosecuted nearly 100 offenders on more than 300 charges, including procuring and grooming children via the internet, making and distributing child exploitation material, and the sexual assault of children. Dozens of children were identified and removed from harm. The task force also self-generated and referred more than 100 international and interstate targets to partner law enforcement agencies. During this same period, detectives also seized nearly half a million child exploitation images and about 1,000 hours of child exploitation video. Task Force Argos continued to identify, initiate and maintain products that educate the community and reduce the risk posed to children by the internet and related technologies. To supplement this work, Queensland Police Service (QPS) has also launched the State-wide Access to Seized Digital Evidence (SASDE) project, which aims to put the Electronic Evidence Examination Unit (EEEU) in a position to be w w w. p o l i c e p ro d u c t i n s i g h t . c o m 3 3 ISTOCkPHOTO New applications are loaded onto a “private cloud” at the facility, connected to the internet via an unclassified network and protected by user authentication. Effective communication is a big issue for the emergency services in Australia due to the size of the continent, which has very remote and inaccessible terrain in some areas which still require a policing capability. At state level, police use a mixture of legacy analogue radio systems and more modern digital systems, but broadband capabilities being proposed by central government suggest there are new opportunities on the horizon. australia focus able to meet current and future demands for expeditious recovery, processing, and delivery of digital data to investigators across Queensland. Current management of digital evidence is unsustainable. It involves inefficient practices and delays that result in poor prosecutorial outcomes, due to the backlog of cases, often leading to dismissal of prosecutions due to QPS inability to present evidence (often with costs awarded against QPS) and serious offences going unpunished or even not being identified SASDE aims to support regional investigators and streamline and shorten the time to process digital evidence allowing more efficient and productive use of investigator and EEEU staff time. anPr The QPS has successfully trialled the ANPR system for road safety and is in the process of implementing its use service wide via 12 ANPR equipped vehicles. It is proposed to extend the use of this technology to provide the QPS with a 12-month trial for broader law enforcement purposes. ANPR will be used to assist in a range of investigative and other law enforcement activities, including where signifi- cant crime “hotspots” such as burglaries, sexual assaults, stolen motor vehicles and drug-related offences are occurring. The ANPR database hotlists could be configured to include a number of suspect registration plates, which would appear as a match if detected by a deployed ANPR units To a lesser extent, the technology will be used, based on credible intelligence, to assist in targeted proactive investigations including a focus on identified individuals or organised crime networks to identify the movements and/or associates of the persons involved. e-briefS of evidence The reasons for changing to electronic briefs of evidence (EBOE) include the growing use of digital technology as an investigative tool (i.e. telephone intercepts, Task Force Argos covert strategies) and platform for criminals to commit crime (fraud, crime exploitation). Consequently, gathering digital evidence, as well as generating documents electronically (running sheets, statements, search warrants) has grown significantly. Currently, delivering briefs of evidence to the criminal justice system is time consuming and costly. The paper-based system is problematic as documents are held in disparate locations across the QPS. They can often be difficult to trace/locate when briefs are handed over and the current practice of photocopying and printing full briefs for delivery to the various stakeholders in the criminal justice system can be logistically difficult, resource intensive and expensive. The EBOE solution eases those concerns and will deliver and end-to-end business solution to the force, from compilation and disclosure to dissemination and presentation in court. Courts are currently aligning their systems to cope with the growing trend to running eTrials. SociaL Media The QPS Media and Public affairs Branch has won an award for its use of Social Media for Emergency and Disaster Management. The Australian Safer Communities Awards are sponsored by the Australian Attorney-General’s Department and managed by the Australian Emergency Management Institute in conjunction with state and territory emergency agencies. A social media strategy, developed and trialled by the The emergency Services Telecommunications authority The south-eastern Australian state of Victoria is the location for a world-leading approach to emergency services telecommunications, says Michael Hallowes v ictoria is one of few places worldwide that has a single primary provider, the Emergency Services Telecommunications Authority (ESTA), for the delivery of emergency services telecommunications. It is also unique having its call-taking and dispatch operating independently of the state’s emergency service organisations, and in having one computer-aided dispatch (CAD) system operating across all services at all of its three Emergency Services Communication Centres (ESCCs). So, when a light aircraft came down near a Victorian country town recently, all 000 calls (equivalent of 999) from the public to each of the emergency services, and all agency information for dispatch, was managed by ESTA across a single platform in real-time, with each service having visibility of what the others were mobilising and how their collective response came together. The majority of call-taking and dispatch for the incident was managed from one of the three high-tech ESCCs set in typical Australian bushland, just outside the regional Victorian town of Ballarat. Some of the dispatch was managed simultaneously from the Melbourne ESCC. All operators and agencies, regardless of where they sat, including those being dispatched in their emergency vehicles, had the same information. This is what makes the Victorian operation at ESTA unlike any other in the world: the information and data entered by the call-takers and mobilised by dispatchers can be instantly seen by all agencies in real-time. The Ballarat and two Melbourne communication centres run by ESTA – a statutory authority created in 2004, deliver a “comprehensive, seamless and holistic network management approach to emergency services telecommunications”. Later this year, when ESTA takes accountability for Victoria’s final remaining police operated call-taking and dispatch region, it will be fully responsible for call-taking and 3 4 w w w. p o l i c e p ro d u c t i n s i g h t . c o m dispatch of all police, fire and ambulance services in the state, as well as for VICSES (the Victoria State Emergency Service). e S Ta In addition to responding to 000 calls and operating an Intergraph CAD system to co-ordinate any combination of agency response, ESTA also manages and delivers a suite of integrated and mission critical operational communications for the emergency services: l Metropolitan-based Mobile Data Network; l Metropolitan Mobile Radio service; and l Emergency Alerting System. These, along with call-taking and dispatch, ensure the emergency response is fully integrated. Answering in excess of 2.2 million calls each year (and overseeing almost 1.7 million dispatches), from people seeking urgent assistance to, at times, life threatening situations, ESTA is a central agency superbly placed to respond to complex multi-agency events. auguST/SePTeMber 2012 On any given day, the people at the Ballarat centre and its two Melbourne metropolitan counterparts manage call-taking and dispatch for police, fire, ambulance and the State Emergency Service. Together they take an average of more than 6,000 calls from people in all parts of the state looking for emergency assistance. Old hands on the floor at Ballarat can recall the days when an emergency 000 call to police would see information taken and then passed on in another call to fire services, and then another call having to be made to arrange an ambulance response. The same old ways saw the information available via police dispatch quite separate to that being shared via fire, VICSES and ambulance. These old hands find it hard to imagine so many agencies and communities still operating under those old constraints. Now, when an incident takes place in Victoria and people call 000, the very first call taken by any of the agencies accepts the incident into the shared CAD and it is at once available for dispatch to all agencies. The information is displayed on call taker and dispatch desks and via mobile data terminals in police cars and ambulances. If an ambulance crew calls for police back-up, the police dispatch has that inforCONTINUES OVERLEAF inTerview: Jennifer rankine Police minister for South Australia Jennifer Rankine has a vivid memory of moving to the small South Australian town of Peterborough in 1977. The policing had a “do-it-yourself” feel to it, she says, and two-way radio communication was considered state of the art. “Police officers had to drive their own vehicles to do their job and at that time patrols in Peterborough on the morning and afternoon shift had to drive past the sergeant’s house every half hour to see if the porch light was on, as that was an indication that a job had come in. I think we have come a long way in a relatively short period of time. “Since I have been in government, for example, we have introduced DNA testing and seen amazing results as a consequence of that. In policing terms it has become the ‘fingerprinting’ of the 21st century and a lot of historic crimes have been solved as a result of police being able to use DNA. They have also been able to prove that people did not commit serious crime as well.” She says that politically in South Australia the potential of science and technology to improve policing has led to a significant investment from the public purse. “We are investing in a number of areas. We have a new $33m (£22m) computer aided dispatch (CAD) system which has been implemented by South Australia Police, Emergency and Ambulance. This ensures that we get the right response at the right location at the right time. We have also invested in automatic number plate recognition (ANPR) mobile cameras. “I have been out on patrol with police using this technology and within seconds officers are able to determine whether a vehicle is stolen, unregistered or uninsured. As quickly as you can drive past the car in question police have that information at their disposal.” She adds that during bush fire season police are also using the ANPR system in the state to keep an eye on known “firebugs” - half of the 52,000 bushfires in the country each year are thought to be deliberately lit. The police keep a database of known firebugs and, according to the minister, ANPR is a new valuable took to monitor the problem. “It enables us to check in fire prone areas if anyone with those sorts of registered concerns are in the vicinity,” she says. “This is just one example where the the technology can be used quite positively in keeping the community safe.” Investment has also gone into the state police force’s training facilities. “Probably our biggest investment to date is a new state-of-the-art police academy. That’s a $53m centre that includes a scenario-based training village that has a replica police station, bank, bar and service station. It is quite an amazing facility and the first time that the South Australian Police have had a purpose-built training environment. We have also spent a lot of money on a new police headquarters and modernising some stations.” The state government is also in the process of introducing portable fingerprint scanners so that officers can more accurately identify suspects on the street and in vehicles. “We have got a trial coming up so that we can monitor the most appropriate way of using the technology.” Officers in South Australia have access to Tasers in vehicles and the minister says the police force has a very good record when it comes to using force. “We have a very good record in South Australia in using firearms and Tasers because the proper restraints are in place,” she says. “We have very highly trained officers, but force is used sparingly.” Interoperability between the three main emergency services – police, fire and ambulance – is co-ordinated at state level and the new CAD system, for example is the same for all the agencies so that they can communicate directly with one another. The minister adds that there are various state level mechanisms to ensure that big events benefit from a co-ordinated emergency response. “We have a state emergency centre which is always ready to go and we have an emergency management plan in place ready to be activated should we need it. Generally, the police commissioner heads up those emergency responses, but then we have lead agencies depending on the sort of response that is required – whether that is a bush fire, a flood or a major criminal incident. We have worked very hard at making sure that all of those agencies have coordinated plans in place and they are ready to respond.” This also extends to providing police assistance to other states such as the floods in Queensland in 2011. w w w. p o l i c e p ro d u c t i n s i g h t . c o m 3 5 ISTOCkPHOTO MPAB in mid-2010 became a timely communications medium with the onset of the major natural disasters across the state in late 2010 and early 2011. With up to 90 per cent of Queensland suffering following disasterous rainfall, coupled with the effects of three tropical cyclones, including one of category five intensity, the QPS social media sites became a powerful primary source of safety announcements and first-hand information for the community. The QPS Twitter and Facebook sites became a forum for wide public use to access and share vital advice and experiences. These sites were also used for “myth-busting” – debunking misinformation being disseminated throughout the community and to the media. Followers of the Facebook site rose to more than 200,000 and the Twitter site tracked some 14,000 users at its peak. In the 24-hour period following inland flash flooding, the Facebook page generated 39 million post impressions. The MPAB is now exploring how the sites can assist operational police officers in remote regions and disaster areas where information may be retrieved via smart phones. l australia focus CONTINUED FROM PAGE 35 d i S P aT c h ESTA’s current CAD system supports a sector-wide “all agencies all hazards” approach. The CAD is soon to be upgraded.With the upgrade, ESTA has a vision of aligning telephony and CAD to support community expectations around social media and hand held devices. The upgraded CAD will have capacity to manage more than voice, which means the future potential for individuals and emergency services to share images and text through the 000 service. At the moment, however, ESTA’s CAD receives voice only calls. There are more than 200 work stations in ESTA’s CAD environment and the majority of the functionality runs on the workstation. The CAD databases store the ESO rules and geospatial or map data which is received from a number of sources. Application servers integrate the CAD applications across the three ESTA sites, and provide CAD integration into ESO applications – for example, the police records management system – Law Enforcement Assistance Program (LEAP) database. ESTA has also developed a method for exchanging data, providing near real-time information to ESO’s over a Microsoft industry standard interface. This ensures situational awareness information is available across Victoria. l Michael Hallowes is Emergency services commissioner in the Police & Emergency Management Division of the Department of Justice in Victoria inTerview: Mike condon Assistant commissioner of Queensland Police’s State Crime Operations Command The Queensland Police Service (QPS) takes a national lead in investigating sexual abuse and exploitation of children (see main feature). Mike Condon says this presents enormous challenges that cut across state, federal and national jurisdictions. “This is a global issue and it is getting bigger,” he says. “As computers and various criminal organisations get more sophisticated the challenge for law enforcement agencies is not only to keep up with the technology but to give their people the skills so that they can gauge these people online through a covert process or through the interrogation of the various computer systems used to transfer and trade these images around the world.” “We have learnt considerably within the past few years from dealing with this type of crime. In that time we have gone from a process where we were delivering by vehicle the hard drives seized from the various regions. We have eight police regions in the state and the furthest region is a 24-hour drive away from the police headquarters. Seized material would be handled by our Electronic Evidence Examination Unit (EEEU) who would access the hard drives and identify the material. They would then categorise it and forward the results to the police officers who seized it – a fairly cumbersome process. “What we have done internally to address this is to build the Farnet project. This has taken us to a whole new level, because once the material is received by the EEEU the local investigators, regardless of where they are around the state can now access the unit’s server and in real time review the digital evidence as it is being processed by the EEEU staff. This has escalated our ability to get on top of the investigations a lot quicker and get the product back to the investigating officers.” The EEEU also handles seized mobile phones and hard drives from a range of different crimes. “The big challenge that has come up for us in the past six months is handling iPhones and understanding their capabilities,” says assistant commissioner Condon. “We need to make sure we have access to the right technologies to be able to download the relevant material.” He says that while the QPS has not used outside Forensics Telecomms contractors to help do this sort of work, it has on occasion called in experts from the FBI in the US and the Uk’s Metropolitan Police and other law enforcement agen- 3 6 w w w. p o l i c e p ro d u c t i n s i g h t . c o m cies to assist it. “In these cases we either simply didn’t have the technology or expertise to risk doing it ourselves bearing in mind that sometimes you will only have one chance to do it properly.” One of the biggest issues around handling digital evidence is the volume of material. “In December 2011 we took on a job that involved 13.75 terabytes of information comprising 12 hard drives. We needed to go to a whole new level to make sure we were not getting failed prosecutions mainly due to the backlog of cases. In Queensland we have a legal requirement to assess every image; we found ourselves not being able to meet all the demands. That can lead to a lack of community confidence in the police and we are working hard to bring in a new level of technology to support investigators across the regions.” Police agencies in Australia are just beginning to use automatic number plate recognition (ANPR) technology and QPS has used 12 in-vehicle cameras for traffic enforcement. What are its plans for future development? “We are about to move into the next stage of requesting government to consider a broader law enforcement application. Even within the small space we have been operating in the ANPR cameras have been very successful and I have been impressed with their capacity. But we need to address the privacy issues associated with the technology and we have been working collectively with the government to make sure we address those issues.” QPS has actively used social media to communicate with the public, particularly since the 2011 floods which devastated the region. Assistant Commissioner Condon says this is a “new space” for law enforcement, but is enthusiastic about its potential. “We average about 400,000 hits a week on our Facebook page and that is growing by the week,” he says. “We are looking at it more and more to see how we can interlink this in to our investigations. Recently, we had a murder investigation and before we had identified the suspects there was talk without admissions being made among certain parties on Facebook relating to the case which helped us identify the suspects.” auguST/SePTeMber 2012 ISTOCkPHOTO mation at the same time as ambulance dispatch. It is seamless. If the first responder to an event needs support, the required agency dispatch knows about it as the call is made. Similarly, if services are not required, units can be alerted and diverted without delay. Additionally, emergency service personnel are on-site at all centres to co-ordinate and liaise with ESTA call takers and dispatchers, as well as their own operational colleagues on the road and in the field. Interagency co-operation has been greatly enhanced. And, working together, ESTA’s call-takers and dispatchers have a much greater awareness of the demands across all agencies. Many have trained in call-taking and dispatch for one agency and move to work in another, perhaps from ambulance to police or vice versa. These might change agency discipline but they don’t have to change workplace and they keep the same colleagues. The benefit to the community includes highly trained operators who, in emergencies and during surge events can work across agency disciplines. In Victoria, VICSES calls are taken by trained police call-takers and are dispatched by police dispatchers. a dv e r t i s e m e n t f e at u r e Leading UK supplier of tactical equipment goes international Taking a look at how Patrol Store can assist international organisations with their procurement needs and examining some of their innovative products and exclusive brands P atrol Store is a major UK supplier of high-quality police and security equipment, including leading brands such as 5.11, Magnum and Maglite. Patrol Store also provides bespoke equipment solutions that exactly suit an agency’s requirement. Safer searching with the Ampel Probe An example of simple and innovative kit is the Ampel Probe. With law-enforcement professionals and first responders in mind, it has been designed to be a far safer option than gloves alone when performing individual pat downs, as well as crime scene clearance and evidence gathering. Effectively acting as an extension of the user’s hand, the probe’s 30cm polycarbonate tongs ensure that a critical stand-off distance is maintained. The probe protects personnel from sharps injuries, puncture wounds and offers crucial protection in situations where potentially lethal blood-borne pathogens, such as HIV/AIDs as well as Hepatitis B and C, are a risk. The probe has already been proving highly popular with the likes of UK and European police forces as well as other august/september 2012 Ampel Probe members of the emergency services and prison service staff. Graham McKinnon, President and CEO of Protective Outfitters, which manufactures the product, said Patrol Store was the obvious choice as their exclusive UK and European distributor. He said: “Patrol Store are comprised of quality people who are former law enforcement and military personnel – they truly understand the dangers professionals face on a daily basis and see the value the Ampel Probe presents to users.” International distribution of best-selling Op. Zulu brand Patrol Store is equipped with an international sales team specialising in assisting organisations with their procurement of police, military and security equipment. They can offer top brands and bespoke equipment at incredibly low prices by utilising a network of international factories and product development specialists. Don’t Compromise. This is the motto behind the best selling Op. Zulu brand. Vigorous field testing and attention to detail is what makes this kit fit for purpose. Synonymous with quality at affordable prices, these products are currently being issued to police forces, fire services and private security firms throughout the UK and they are now available to the international market. l For further information or specialist advice contact the Patrol Store team on: www.patrolstore.com +44 (0) 1737 648 437 Corporate@patrolstore.com Find Patrol Store at the following events: GPEC 2012, Germany (stand A05) NAPFM 2012, UK (stand 115) APHSA 2012, UK (stand 7) w w w. p o l i c e p ro d u c t i n s i g h t . c o m 3 7 Hard target As police forces consider how to protect the public from the nightmare scenarios of terrorist attacks and rioting, Gary Mason finds out how heavily armoured vehicles could hold the key A rmoured vehicles have traditionally been designed for the military market where a range of battle conditions and tactics require high spec and heavily armed machines. Within law enforcement, the requirements and budgets for protected vehicles are less concise, which has usually resulted in the use of hybrids – heavy duty trucks that are “beefed up” with the addition of armour plating, protective grills for the windows and run-flat tyres. I n c R E A S E d T H R E AT These vehicles have served many forces pretty well for a wide range of operations, including armed sieges, hostage rescues and public order duties. But increasingly law enforcement agencies based in large urban areas are revisiting their requirements in this area to take account of potentially increasing threats. This takes in terrorism and hostage taking events through to flash rioting, where violent and sustained disorder spreads very rapidly overwhelming the number of officers on foot before sufficient reinforcements can arrive. The limitations of the protective vehicles used by police in the UK were highlighted by a report into the tactics used to deal with the widespread disturbances that hit several major English cities in August 2011. P o o R c A PAc I T y The review of riot tactics and equipment produced by Her Majesty’s Inspectorate of Constabulary (HMIC) concluded that three of the five forces involved in policing the flash riots reported that their public order vehicles were substandard, not only in terms of their protective equipment, but also their internal capacity to transport officers and their kit. “The picture across the country is patchy: some vehicles are without steel grilles for windscreens, others without run-flat tyres, leaving them vulnerable to being isolated or damaged by missiles,” the report said. One of the forces reviewed had made cost savings by reducing the number of vehicles to the extent that vehicles broken down for spares had to be brought back into service for the riots. “If we want officers to get to the scene with their kit quickly, there needs to be a “If we want officers to get to the scene with their kit quickly, the fleet must be fit-for-purpose” fit-for-purpose fleet,” the report concluded. “The issue of vehicles, including specification, has been a topic of discussion in various national working groups for the past two years, if not more. The only guidance HMIC has found on specification is contained within the Association of Chief Police Officers (ACPO) Manual of Guidance: Public Order Standards, Tactics and Training, which was published in 2004. This situation cannot be allowed to prevail.” One force that was involved in policing the riots – London’s Metropolitan Police – used heavily armoured Jankel vehicles to deal with the disorder. The HMIC report concluded that their use had been an effective tactic to push back rioters and re-establish order during the riots. The Met’s 12 Jankels were originally intended to play a counter-terrorist role and are normally deployed at Heathrow Airport. 3 8 w w w. p o l i c e p ro d u c t i n s i g h t . c o m They are capable of carrying public order personnel, AEP (attenuating energy projectiles) teams, and if necessary, firearms officers. They could also be used during a siege incident as a hostage rescue vehicle. The Jankels have bullet-proof glass and tyres and a blast-resistant floor. They were used “to good effect” to take back ground from those intent on criminality, according to the review. nIGHTMARE ScEnARIo While the British officers who dealt with the August 2011 disturbances did not face attacks by heavily armed rioters, the potential for such a threat has been underlined by co-ordinated terrorism attacks on major cities such as the 2008 Mumbai terrorist attacks. The “nightmare scenario” of law enforcement being faced with an unspecified number of assailants roaming around a city armed with heavy calibre weapons, grenades and explosives has raised questions about the police’s ability to respond with sufficient speed and protection. This has raised the profile of a number of new public order vehicles developed by Jankel in the UK, Oshkosh in the US, and France’s Renault Trucks Defense. The latter has sold specialist Sherpa security and public order vehicles to Qatar and to two countries in western Europe and has developed a new vehicle, designed to offer a high degree of armoured protection for 12 officers in a city environment. Oshkosh developed the multi-role SandCat for urban operations and security missions – 250 of the vehicles were recently procured by the Mexican authorities to combat the activities of drug cartels and gangs. As well as offering heavy armour, they are equipped with cameras, monitors and an intercom system that allows officers to address those outside. VEHIclES In THE fIEld On behalf of the Ministry of the Interior, the Egyptian Defence Ministry has just ordered 18 armoured Sherpa light scouts and 2 MIDS armoured vehicles intended for law enforcement operations. The new MIDS 4x2 security and law enforcement vehicle is designed around the Midlum truck. It offers a high level of armour protection and can carry 12 fully-equipped personnel. It has a large volume body to enable those on board to conduct lengthy missions. The seats face outwards, providing them with a good view of the tactical environment. According to the company, the MIDS offers good manoeuvrability in an urban environment, AUGUST/SEPTEMBER 2012 vehicles with a turning radius of less than 14m, due to its short wheelbase. Fond du Lac County Sheriff’s Office, located in Wisconsin is the first law enforcement agency in the US to procure the Tactical Protector Vehicle (TPV) from Oshkosh Defense. The Oshkosh TPV will expand Fond du Lac County’s law enforcement capabilities and provide greater protection to officers during highrisk situations. According to Sheriff Mylan Fink, the area has seen a significant increase in the number of situations requiring involvement of the department’s tactical team – from delivering high-risk warrants, to call-outs involving armed suspects. “Our officers are managing high risk situations that continue to grow in severity and numbers,” Sheriff Fink said. “They AUGUST/SEPTEMBER 2012 are putting their lives on the line as they enforce the laws and protect our community, and keeping them safe is something we take very seriously. The addition of the new Oshkosh TPV to our vehicle fleet will expand our tactical capabilities and provide greater protection for our officers in these high-risk situations.” The vehicle provides officers with protection through an advanced armor system that uses ballistic steel and glass to enclose the entire crew compartment. The TPV will accommodate nine officers and include electrically deployed drop-down skip plates for additional officer protection. The vehicle uses a 6.8-litre, 362hp V-10 petrol engine, can reach speeds of up to 75mph, and has selectable four-wheel drive and run-flat tires. l Oshkosh’s multi-role sandcat has been designed for urban operations and security missions, offering heavy armour, a camera system, monitors and an intercom that allows officers to address those outside w w w. p o l i c e p ro d u c t i n s i g h t . c o m 3 9 National Association of Police Fleet Managers CONFERENCE THE BLUE LIGHT FLEET EXHIBITION The NAPFM Conference & Exhibition returns to the Peterborough Arena (formerly EXEC) on Tuesday 25th and Wednesday 26th September 2012. This is the emergency services’ one-stop fleet show and the place to see all the latest vehicles, equipment and fleet services. To register as a visitor to this highly successful and important event or for further information please visit the web site: www.napfmevent.org.uk NAPFM Event Office Wiltshire Police Headquarters London Road, Devizes, SN10 2DN UK. T. +44 (0)1380 734199 F. +44 (0)1380 733412 E. napfm.conf@wiltshire.pnn.police.uk W. www.napfmevent.org.uk protection Protect who serve As officer deaths from shootings rise in the Us, the Department of Justice has tasked forces with establishing clear policies on wearing body armour, writes Gary Mason T he Bulletproof Vest Partnership (BVP) is a unique US Department of Justice (DoJ) initiative designed to provide a critical resource to state and local law enforcement. Created by the Bulletproof Vest Partnership Grant Act 1998, over 13,000 jurisdictions have participated in the BVP programme since 1999. Under the administration of the Office of Justice Programs’ Bureau of Justice Assistance (BJA), $277m (£177m) in federal funds has been committed to procuring 800,000 vests. Following two years of declining deaths in the line of duty, the US recorded a dramatic 37 per cent increase in officer fatalities in 2010. Of the 160 officers killed in 2010, 59 were shot during violent encounters – a 20 per cent increase from 2009. Due to the spike in incidents and research showing that most departments that received funds did not have mandatory policies for wearing of body armour, the DoJ for the first time last year decided to change the criteria under which agencies could apply for funding. From 2011, in order to receive BVP funds, jurisdictions must certify, during the application process, that all law enforcement agencies benefiting from the BVP programme have a written “mandatory wear” policy in effect. This must be in place for at least all uniformed officers before any funding can be used. ResaRch insighTs Changes to the vest program were precipitated by a 2009 review by the Police executive Research Forum (PeRF) think tank, based in Washington, which found 41 per cent of departments do not require officers to wear body armour at least some of the time. Nearly all (99 per cent) the agencies responding to the survey indicated their officers are provided with body armour, but only 59 per cent indicated that they require their officers to wear body armour at least some of the time. Also, fewer than half the AUGUST/SEPTEMBER 2012 to improve vest standards, and concerns about vest maintenance requirements. The DoJ stressed that the new requirement is intended to promote armour use to reduce line-of-duty deaths among officers. It also wants some written assurance that vests purchased through the BVP program will be used. “This is particularly important given that many agencies and officers cannot afford total cost agencies that mandate body armour must be worn have a written policy on the issue, making enforcement of the policy complex. Most agencies do not issue for everyday duties body armour that protects against rifle or armourpiercing bullets, but most use equipment that protects officers against 9mm and .40 caliber bullets, as a minimum. “Overall, these levels of protection offered to officers have been sufficient against most handgun threats, but not against threats from high-caliber weapons or rifles. also, only 29 per cent of the agencies surveyed issue supplementary trauma plates to officers for added protection for the most vulnerable part of the body – the torso,” the report concluded. The PeRF survey found that most agencies do not have stringent fit and maintenance policies and 12 per cent of departments said their officers are not fitted for body armour, other than receiving a size that approximates their body size. Most law enforcement agencies (78 per cent) do not have a database or automated record system for a body armour replacement schedule so it’s unclear how often they actually replace it. Despite the survey, PeRF acknowledges the ongoing debate on whether officers should be required to wear body armour – especially when warm weather makes it uncomfortable. Other issues include efforts of protective vests and BVP funding has been insufficient to reimburse all applicants the maximum 50 per cent for all requested vests,” the department says. “Because of this, BJA desires to ensure that all vests purchased with federal BVP funding will be used to the maximum benefit in protecting officers.” F i e l D O P e R aT i O n s However, the DoJ says the requirement was carefully written to ensure that local agencies maintain significant discretion in how this requirement is met locally. For example the requirement includes the words ”while engaged in patrol or field operations”. This acknowledges that some officers in uniform may not always be in situations or environments where they are at risk of violence. local agencies can decide what, if any, exceptions should be in place within the mandatory wear policy for uniformed officers. Jim Burch, acting director of the department’s Bureau of Justice assistance, said: “What struck us is the number of agencies that don’t have a mandatory policy is a potential huge vulnerability. if we’re investing federal dollars, we should require agencies to have policies.” According to US Attorney General Eric Holder, who signed the amendment to introduce the new requirement, vests purchased through the federal program helped save the lives of six officers each year. l w w w. p o l i c e p ro d u c t i n s i g h t . c o m 4 1 y a d g n i train S imulation training allows officers to safely participate in a number of different situations that normally would take years of on-the-job experience to encounter. This is particularly relevant in relation to firearms use because, depending on the area where the officer works, it could be statistically very rare that they take part in a “live fire” shooting incident. While gaming technology is widely used in military simulations, the health and safety and legal requirements that surround law enforcement means that a more rigorous simulation environment needs to be created to provide operational training and gauge how an individual would react in a real incident. beSpoke rangeS Bespoke police firing ranges provide officers with the opportunity to test their skill and accuracy with a range of weapons on live-fire ranges. Simulation elements can also be built in to the range to re-create scenarios, albeit without using live ammunition. Some forces might spend more than $300,000 (£200,000) on an outdoor range and find that within only a few years the costs of maintaining it have become prohibitive. This means that portable live fire ranges and simulation systems that can be transported into areas with restricted space – or even classrooms – have become more popular. There are various commercial options that fit the bill. Meggitt Systems has developed the portable Road Range, a self-contained mobile firearms training facility that integrates live fire and simulated training capabilities within a trailer. The ballistically secure units are equipped with systems and components to produce a three-position, live-fire environment. Meggitt’s portable ranges can also be equipped to provide training for less lethal and non lethal options. This year, the company launched L7, the seventh iteration of its FATS system. It provides training in basic to advanced marksmanship, as well as providing officers with the opportunity to improve their judgment in shoot or don’t shoot situations, use of force and the corresponding deci- Simulators provide officers with a chance to gain valuable experience of dangerous situations without being put in harm’s way. Gary Mason examines some of the options sion making process. The system also allows several officers to train simultaneously, with up to eight system-controlled weapons available during judgmental video training, allowing them to practice working as a team. In individual marksmanship training mode, the system emulates a range-type training environment where each officer may shoot a different exercise. The system can safely support training of up to four officers simultaneously, while still remaining in accordance with range spacing guidelines. Using the system’s built-in video authoring station, agencies can build scenarios that are true to what their officers experience on the street, including active shooters, vehicle stops, and emotionally disturbed person situations. Optional extras that can be built in to the system include a hostile fire simulator kit that is instrumental in teaching officers proper cover and concealment techniques when under fire. r e t r a c ta b l e r a n g e One of the most compact law enforcement firearms simulation systems has been developed by VirTra Systems in the US. The 300 LE can be fitted in to a space the size of a classroom. It comprises a 300-degree training platform with five screens in a pentagonal shaped unit. The system provides a library of realistic scenario training taken from after-action reports. Agencies can install, at extra cost, a stage and audio system providing 2,000 watts of audio and transducers to simulate sounds more realistically. The unit can support simulation training exercises for pistols, rifles, shotguns, Taser, OC sprays, and impact devices. An optional feedback belt, Threat-Fire, simulates return fire with a either an electric impulse or vibration. 4 2 w w w. p o l i c e p ro d u c t i n s i g h t . c o m A police department in Bellevue, Washington uses a customised version of VirTra’s IVR-180 simulator so that it can be fitted into a small room and retracted out of the way when not in use. The system includes Threat-Fire, and recoil kits that use low-cost compressed air instead of dangerous and expensive ammunition. Hard drive Simulation systems for police driver training requirements are rarer than those for firearms, because in most forces the bulk of training is conducted either on the road or at specialist facilities with built-in skid pans and other equipment. But the high cost of such facilities, plus the risks of conducting high speed training on public roads, has resulted in few forces making an investment in simulation technology. Two high-tech driving simulators form the heart of Zurich Police Department’s Rohwiesen indoor training facility, located in the city’s Glattpark district. The centre has high-speed driving simulators and systems for practising high-altitude rescue techniques and respirator operations. The “Hot Pot” technology supplied by Rheinmetall enables members of the emergency services to practise highspeed driving operations in a realistic virtual environment in all weather conditions. Before, Zurich’s police, fire department and ambulance drivers were unable to practise these skills, because local laws prohibit the use of sirens and flashing blue lights except in emergencies. Zurich’s police introduced the simulation technology due to an increase of crashes involving police vehicles engaged in high-speed chases. Two driving simulators are available, one for cars and one for trucks, each of which replicates the controls of a real vehicle. aUgUSt/SepteMber 2012 s i m u l at i o n the Vts 300 lE, above, can be fitted into a space the size of a classroom. The Bavarian Police use a customised Rheinmetall driving simulator, below Tailored to the Zurich environment, the simulators reproduce traffic conditions in a realistic way, enabling trainees to practise multiple scenarios. All road and traffic conditions can be depicted audio-visually and are decided upon by the trainer, who also selects parameters such as the type and density of traffic and determines the behaviour (or misbehaviour) of other road users. These are programmed to react to the behaviour of the trainee driver. A variety of city centre locations are available as training venues, together with rural roads and highways, which can be depicted in different seasons and weather conditions. Afterwards, the trainer can review critical events with the trainees, presenting situations from various perspectives with AUGUST/SEPTEMBER 2012 w w w. p o l i c e p ro d u c t i n s i g h t . c o m 4 3 simulation South Wales Police was the first force in the UK to install a driving simulator, which it claims has reduced accident rates among officers by 10 per cent the help of a replay function. Civilian customers and the emergency services of other communities are allowed to use the systems for a fee. In Germany, the Bavarian Police use a Rheinmetall VTS Police Simulator that has been tailored to the training requirements of the emergency services, who need to answer calls at high speed. The system provides a realistic representation of traffic events happening around the driving students, allowing them to train in the most difficult conditions without any risk. The instructor chooses specific events, to influence the traffic and to define the difficulty level of the exercise. This includes, for example, the number of pedestrians and other users of the road such as cars or cyclists. intUitive reSponSe The system is intuitive so, for example, the simulated traffic in each exercise will react differently to the police vehicle’s pursuit depending on whether the flashing lights and siren are switched on. After that, the simulated traffic complies with the general traffic regulations. They form passage ways on a specific lane or between two lanes, but some of them also disregard the special rights of an emergency vehicle at a crossroads or emerge from “hidden” positions. As for the surroundings, urban areas as well as country roads and motorways are available, each of which has different seasons and weather conditions. In this way students can train to drive at high-speed inside and outside of builtup areas in the worst possible weather conditions without any risk. After finishing a training lesson, specific critical situations can be replayed by the instructor and shown from various perspectives. Co-students can also monitor the mission. Existing scenarios can be stored in the system and later reused or modified by adding new exercises. The same system is also used by the Police Academy Apeldoorn of the Royal Netherlands Police. pSycHoMetricS In the UK, South Wales Police was the first force in the UK to install a simulator to help with driver training. It was supplied by XPI Simulation and cost £120,000 ($180,000), but the force says it will recoup that investment within three years through reduced collisions and less in-vehicle training, which it says is labour intensive and expensive. South Wales Police undertakes psychometric profiling of its drivers and officers across the organisation. It then introduces them to its driving simulator to evaluate staff and create benchmark measurements. Finally, and only if necessary, it carries out an on-road evaluation. As a result of the new approach to driver 4 4 w w w. p o l i c e p ro d u c t i n s i g h t . c o m “Students can train to drive at high-speed in the worst conditions without any risk” training the force says it has reduced its accident rate by 10 per cent. South Wales Police is not aiming for a simulator that will replace the police driving instructors, instead the simulator will be used in addition to, and will complement, traditional police driving instructors. It will be a means of bringing the real world into the classroom and take existing training procedures indoors. It is also used for remedial training after an officer has had a collision. If the collision was at a red traffic light, the student can be taught the safest way of crossing a junction. South Wales Police has also found the simulator useful in restoring the confidence of some drivers. It can also play a part in community involvement by engaging with younger, non-police drivers, who are more likely to have collisions than more experienced drivers. The simulator has been designed to place officers in real life scenarios that they encounter everyday while responding to emergency calls, such as being behind a motorist who is failing to pull over because they have not noticed the siren and flashing blue lights – a situation that can frustrate officers and potentially lead to a collision. l aUgUSt/SepteMber 2012 Conference 2012 The Roxburghe Hotel Edinburgh 2nd - 3rd October 2012 ‘Europe’s priority... protecting vulnerable road users’ Key speakers from across Europe and Australia, including keynote speech by Mr Siim Kallas, EU Transport Commissioner. Book online at www.tispol.org/theconference2012 viewpoint A game of cat and mouse Mark Stevens explains how law enforcement has been handcuffed by a lack of information when dealing with London 2012 Olympic crowds A s both spontaneous and planned public gatherings have increasingly become organised through social media platforms or smartphones, the police’s ability to gain real-time information to deal with the crowds remains frustratingly backward. With the widespread riots of 2011 fresh in the memory and large gatherings of an unprecedented level anticipated at the Olympic and Paralympic Games in London, it is an area of policing more relevant than ever. With nearly a year passed since the shocking riots of 2011 spread across England last summer and the Olympic Games already upon us, it is worth analysing the events of last year in order to avoid a repeat incident potentially marring what should be a showcase of the best of Britain. A study jointly commissioned by The Guardian and the London School of Economics in the aftermath of the riots revealed that police officials expect a repeat occurrence of the rioting and are concerned about whether they will have the resources to cope with more unrest on a similar scale. However, the call for more physical resources displays a fundamental lack of awareness about how existing and emergent technologies could be invaluable in assisting officers to evaluate and deal with crowds. P l A n n i n G A n d TA c T i c S The difficulties faced in planning and tactics for the riots should have served as a wake-up call to British law enforcement, alerting policy-makers to outmoded and outdated methods of crowd assessment and control given the role technology plays in these events. It seems, however, that the provisions in place for future gatherings and potential flashpoints, most notably the London 2012 Olympics, hinge on larger numbers of officers deployed, rather than a more efficient use of assets. Sir Denis O’Connor, of Her Majesty’s Inspectorate of Constabulary, has stated that police forces have “made provisions” for the possibility of riots during the upcoming Olympics. But, with the Games necessitating the biggest peacetime policing operation in modern British history and concerns remaining within the force about its ability to deal with widespread unrest, it would seem that the police are no better prepared to deal with large-scale trouble than before. The difficulties in crowd control cannot solely be addressed by sheer force of numbers, some form of real-time assessment is essential in order to deploy officers in the most efficient manner, which can help to control what is an inherently “The call for more physical resources displays a fundamental lack of awareness” volatile and fluid situation. The policing of last year’s riots was plagued by a worrying lack of information on the ground, a dangerous contributing factor to the situation escalating out of control. This is where adaptive tracking devices, feeding essential information to officers in real-time, could be used to contain crowds and even assist in criminal prosecution after the event. Bespoke, intelligent security and surveillance systems, such as those provided by DNA Tracker, are designed to utilise geo-fencing and other sophisticated technologies to find, identify and track the movements of mobile devices that enter a pre-determined ring-fenced zone. In other words, if a person carrying a mobile enters a pre-defined zone of interest or importance, the police would be able to track their whereabouts, and those of any others, within the zone in real time. This technology boasts obvious and immediate benefits for those monitoring crowd activity. The system would be able 4 6 w w w. p o l i c e p ro d u c t i n s i g h t . c o m to convey highly accurate and up-tothe-minute details on crowd location, numbers, movement and direction to officers, allowing them to plan a measured, appropriate response. EMBrAcinG TEchnoloGy The Met is already embracing technology, with news emerging in June of the force using crowd-sourcing technology to help identify people suspected of committing crimes in last year’s riots in London. Up to 2,800 CCTV images of suspects taken during the disorder have been uploaded to a smartphone app, which allows users to identify people they recognise by sending a name and address to officers. Unfortunately, such use of social media garners limited results, with the public’s traditional reluctance to provide actionable information remaining an obstacle. Here too tracking technology can be utilised, providing a far more reliable means for the acquisition of information. Data can be stored and played back, tracking the route of an individual phone through the monitored zone, providing a viable line of enquiry for officers to follow. Some mobile tracking systems, such as DNA Tracker, which can identify the movements associated with a specific mobile device’s MAC code, can play a game-changing role in the management and policing of crowds. Modern systems are a viable and effective tool that can be used to alleviate pressure on the police, providing key information during potentially chaotic moments in addition to helping with post-event enquiries. We fully believe police forces need to embrace mobile technology in the same way those committing crimes have, for without it they will surely be left farther behind. l Mark Stevens is a leading expert on security technology and managing director of DNA Tracker, which has worked in partnership with British police forces and other organisations to develop specialist mobile tracking applications related to crime reduction and public safety. AUGUST/SEPTEMBEr 2012 www.GPEC.de www.POLICE-EXHIBITION.eu 2012 GPEC General Police Equipment Exhibition & Conference 7th International Exhibition & Conference for Police and Special Equipment 11 – 13 September 2012, Leipzig, Germany Patron: Dr. Hans-Peter Friedrich, Federal Minister of the Interior ® GPEC is Europe's leading closed specialized trade fair exclusively for members of authorities. 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