Powell River Regional Transit Service Review: Final

Transcription

Powell River Regional Transit Service Review:
Final Draft Report & Proposed Service Changes
Powell River Regional District
Special Rural Services Committee – March 19, 2015
Alison McDonald, Transportation Planner
1
Chris Fudge, Regional Transit Manager
Purpose
To provide the Powell River Regional District Board with:
A. a recap of the local transit system, and Service Review Public Engagement
processes & participation
B. Service Review Key Findings
C. a detailed look at the Service Review’s Short-term Options
(proposed for September 2015 implementation)
Desired Outcomes
Receive approval at the March 26 Regional Board Meeting to:
1. work with Regional District staff to finalize the
Final Draft Service Review Report
2. proceed towards September 2015 implementation
of the proposed short-term service changes herein
and that the Regional District Board:
3. receive the Fare Structure Review (Service Review Report Appendix A)
as information
2
Presentation Topics
1. Powell River Regional Transit: System Overview
2. Powell River Service Review: Public Engagement Process & Participation
3. Powell River Service Review Report: Key Findings
4. Proposed Service Changes:
a) Guiding Principles
b) Decision Process
c) Short-Term
d) Medium- & Longer-Term, Other Considerations
5. Proposed Next Steps
6. Recommendations
3
Powell River Regional Transit:
System Overview
4
Powell River Regional Transit: System Overview
Paratransit (PRRD):
• Route 12 Stillwater: Mon, Tue, Wed & Fri,
3 round trips/day
• Route 13 Texada: Thur only, 2 round trips/day
• Route 14 Lund operates Tue & Fri only,
2 round trips/day
Conventional/Fixed-Route Transit (City):
• Three fixed routes
• Operates Monday-Sunday
• 7:00am to 11:00pm (depends on route/day of week)
Custom Transit/handyDART (City):
•
•
•
•
Door-to-door, demand-responsive
For people with a disability (physical/cognitive)
Operates Monday-Saturday
8:30am to 5:00pm
5
Powell River Service Review:
Public Engagement Process & Participation
6
Powell River Service Review: Public Engagement Process
 Presentations to CoPR and PRRD, with input on
engagement process
 Project website: Sep 2013~
 Key Stakeholder Workshop: Feb 2014
 On-Board Bus Survey: Dec 2013, Feb 2014
 Online Survey: Nov 2013 – Mar 2014
 Bus Driver Survey: Nov 2013
 Sliammon & Klahanie Survey: July 2014
 Public Open Houses: Oct 28-30, 2014 (6 events)
 Online Survey: Oct 17-Nov 3, 2014
 Engagement publicity: Surveys & Open Houses
advertised in local media, plus posters on buses
and in key community locations
7
Powell River Service Review: Public Engagement Participation
Engagement
Type
Participation
(People/Responses)
Key Stakeholder Workshop
40+
Driver Survey
13
On-Board Bus Survey
274
Online Surveys
347
Door-to-Door Survey (Sliammon)
159
Public Open Houses
136
8
Powell River Service Review Report:
Key Findings
9
Service Review Report: Key Findings
Paratransit Service
Overall, ridership has flattened – the system continues to serve those most likely to use it
a) Ridership has increased by 75% overall since 2004-05, and by 3% since 2013-14
b) Route 12 Stillwater’s ridership share exceeds its service hour share
c) Route 14 Lund’s ridership share matches its service hour share
d) Route 13 Texada’s ridership share underperforms relative to its service hour share
e) Bus stop safety, signage, and amenities need improvements
f)
Service expansion for the medium term should focus on Route 12 Stillwater
10
Proposed Service Changes:
Guiding Principles
11
Proposed Service Changes: Guiding Principles
 Key Stakeholder & Public Feedback
collated with:
 Technical Analysis
 Transportation Planning Best Practices
 Short-term:
Driver & Passenger Safety 
Schedule Reliability 
Travel Time 
System
Transit
attractiveness
attractiveness

Ridership
&
Revenue

 Costs: Cost-neutral / Minimal capital costs
 Target implementation date: September 2015
 Medium-term: Consider expansion opportunities
with highest ridership and revenue potential (ROI)
 Longer-term: Reconsider expansion options with
minimal projected ROI at present
 Other Considerations: Include additional Key
Stakeholder & public proposals
12
Decision Process
13
Proposed Service Changes: Decision Process
Work with Key Stakeholders & local residents:
-- inform, engage, listen & learn, collaborate
Analyze existing transit system performance
focusing on efficiency & effectiveness
Match strategies to increase system efficiency &
effectiveness with Key Stakeholder and local resident
feedback
Focus as a priority on improving system attractiveness
to existing & potential riders at zero or minimal cost:
-- improve on-time performance, schedule reliability;
-- increase routing efficiency for faster, more direct service
Outline & recommend service changes to staff and
elected officials:
-- short-, medium, and longer-term changes
-- other considerations
14
Short-Term
15
Proposed Service Changes: Short-Term

Proposal 1: All routes
Audit schedules to verify running times
Benefits:
•
•
improve schedule consistency & reliability
cost-neutral
Challenges:
•
if more trip running time were needed* to improve on-time
performance/schedule reliability:
o risk of (longer-term) increase in annual service hours & costs
* scenario is unlikely, but possible
16
Proposed Service Changes: Short-Term (ctd.)

Proposal 2: Route 14 Lund
Relocate Hwy 101/Southview Rd southbound bus stop to Sturt Rd
Benefits:
•
•
•
improve driver & customer safety
improve stop accessibility for wheelchairs
cost-neutral (100% funded by MoTI Minor Betterments Fund)
Challenges:
•
potentially increased walk distance for a few passengers (change)
Existing bus stop pole
Existing pull-in
area (driveway)
Road contour
Proposed relocation site
(Hwy 101 at Sturt)
Existing southbound stop (Hwy 101 at Southview)
17

Proposal 3: Route 14 Lund
Adjust City routing in Townsite/Cranberry area
Benefits:
•
•
•
•
•
no ridership in this area
affects first AM trip only
faster, more direct service
improved on-time performance
cost-neutral
Challenges:
•
passengers adjusting to change
18

Proposal 4: Replace outdated bus stop signage
at 25 bus stops (Route 12 Stillwater & Route 14 Lund)^
Benefits:
•
•
improve transit system attractiveness
potential to attract new ridership and revenue
Challenges:
•
costs
Estimated cost to implement:
•
•
•
Capital: $1,000
Local share: $400*
Provincial share: $600
* does not include local labour
costs for sign replacement
^ to allow for greater routing flexibility,
Texada does not use bus stop signs
old-style design
(rural system)
new-style design
(90% of the fixedroute system)
19
Medium- & Longer-Term, Other Considerations
20
Medium- & Longer-Term, Other Considerations
Medium-Term
5. Route 12 Stillwater: Relocate
Zilinsky Rd bus stop
6. Bus stop amenities: Improve with
shelter & bench additions
7. Route 12 Stillwater: Introduce 2
additional trips (commuter times)
8. Route 12 Stillwater: Introduce
Saturday service
9. Evening service: Introduce charter
service for special events
10. Route 14 Lund: Introduce service
Wed, Sat & Sun, July to August
11. Route 12 Stillwater: Create bidirectional routing in Stillwaterarea loop
Longer-Term
12. Route 14 Lund:
Introduce 1 more
service day/week –
Wed
(year-round, from
existing 2 days/week)
13. Route 13 Texada:
Introduce 1 more
service day/week –
Mon
(from existing 1
day/week)
Other Considerations
14. Improve transit<->ferry
connections
15. Introduce Texada
internal transit service
16. Route 14 Lund:
Introduce daily weekday
service (year-round)
17. Route 14 Lund: Improve
transit connections with
Lund Water Taxi
18. Introduce full rural
handyDART service 8am
to 4pm, Tue & Thur
19. Introduce transit service
to Vancouver
21
Proposed Next Steps
22
Proposed Next Steps

September 2015
Implement proposed short-term service changes
23
Recommendations
24
Recommendations
It is recommended that the Regional District Board approve:
1. finalization by BC Transit and Regional District staff of the Final Draft
Service Review Report
2. beginning the process for September 2015 implementation of the
proposed short-term service changes
and that the Regional District Board:
3. receive the Fare Structure Review (Appendix A) as information
25
Chris Fudge
Regional Transit Manager
T: 250.995.5831
C: 250. 589.0099
chris_fudge@bctransit.com
Alison McDonald
Transportation Planner
T: 250.385.2551 x5341
C: 250.516.7115
alison_mcdonald@bctransit.com
26
Appendices
27
BC Transit Partnership:
Powell River
28
BC Transit Partnership: Powell River
Funding partner
for
conventional &
handyDART
systems
City
of
Powell
River
Local Operator
Operator
for
conventional
system
Powell River Municipal
Transportation
BC
Transit
Funding partner
for
paratransit
system
Powell
River
Regional
District
Local
Operator
Powell River
Taxi 2001
Powell River Regional Transit
Partnership
Operator
for
paratransit &
handyDART
systems
29
Proposed Service Changes
Paratransit:
Overview
30
Paratransit Service Changes: Overview (Short-Term)
Powell River Regional Transit System
Paratransit Service Option Summary: Preliminary Estimated Additional Annual Impacts*
Service Option
Revenue
Vehicles
Rides
Hours
Total
Revenue
Total
Costs
$0
$0
Net Local
BC Transit
Share of
Share of
Total
Total Costs
Costs
Short-Term Options (2015 to 2016)
Option 1: Audit schedules to ensure consistent trip running times
0
0
0
$0
$0
Benefits: Improve schedule consistency and reliab ility
Challenges: Increased annual service hours and costs, should increased trip running time b e required in order to improve on-time performance
Option 2:
Route 14 Lund: Relocate Highway 101/Southview Rd
southbound bus stop
All capital infrastructure & relocation costs
funded via MoTI's Minor Betterments Fund
$0
$0
-
$0
$0
$0
$1,000
$400
$600
Benefits: Address a primary safety issue affecting the transit driver and customers, plus all other area road users
Challenges: Increased walk distance for passengers who use the existing stop and reside closer to Southview Rd than Sturt Rd
Option 3:
Route 14 Lund: Adjust City routing inTownsite and Cranberry
areas (zero ridership demand -- duplication of City Route 1)
0
0
0
$0
Benefits: Make service faster and more direct; increase trip efficiency
Challenges: Passenger accustomization to change
Option 4: Replace outdated bus stop signage
Capital cost (signage only):
Benefits: Improve transit system attractiveness
Challenges: Replacement costs
Notes:
* Based on preliminary 2014/15 budgets. Final costs may change based on final budgets and confirmation of final operational details.
31
Paratransit Service Changes: Overview (Medium-Term)
Service Option
Vehicles
Revenue
Total
Rides^
Hours
Revenue^
Total
Costs
Net Local
Net
BC Transit Rides Total
Share of
Local
Share of
per Cost per
Total
Cost per
Total Costs Hour
Ride
Costs
Ride
Medium-Term Options (2015-16 to 5 years from now)
Capital costs:
Option 5: Route 12 Stillwater: Relocate Zilinsky Rd bus stop
dependent on
loc al labour
c osts
100%
-
Benefits: Improve driver safety, and customer safety and convenience
Challenges: Costs
Capital costs:
Option 6: Improve bus stop amenities (shelter and bench additions)
dependent on availability of loc al sponsorship,
provinc ial funding opportunities, selec ted
shelter/benc h type, loc al labour c osts, & etc .
Benefits: Increase passenger safety and comfort; increase transit system attractiveness; attract new ridership and revenue
Challenges: Costs
Option 7:
Benefits:
Route 12 Stillwater: Introduce two additional trips at
commuter times
0
500
2,900
$5,300
Capital costs (signage only):
$29,900
$10,700
$13,900
$120
$100
$100
5.8
$10.31
$3.69
Enab le customers to use the transit service for work and provide additional travel options for non-commuters, including a connection to the
first ferry departure for Comox
Challenges: Costs; unpredictab ility of demand for this additional service
Option 8: Route 12 Stillwater: Introduce Saturday service
0
200
1,100
$2,100
$11,700
$4,100
$5,500
5.5
$10.64
$3.73
Benefits: Improve transit's convenience for work, shopping etc.; attract additional ridership and revenue
Challenges: Costs
Option 9:
Introduce charter evening service for special events (based
on 2 hours of service per week)
0
100
500
$900
$5,900
$2,300
$2,700
5.0
$11.80
$4.60
100
500
$900
$4,700
$1,600
$2,200
5.0
$9.40
$3.20
Benefits: Increase customer convenience; attract additional ridership and revenue
Option 10:
Route 14 Lund: Introduce three more service days per week
(Wednesdays, Saturdays & Sundays) July through August
0
Benefits: Improve transit's convenience for work, shopping etc.; attract additional ridership and revenue; reduce summer tourist parking issues in Lund
Option 11:
Route 12 Stillwater: Create bidirectional routing in Stillwaterarea loop
Capital costs (signage only):
Benefits: Improve trip directness and reduce trip time (only when Saltery Bay service is requested)
Challenges:
$40
$20
$20
**plus significant construction costs
Costs of signage (minimal) and construction work (significant) to create b us stop on opposite side of Scotch Fir Point Rd and Rob erts Rd
(culvert fill-in, paving, and etc.)
Notes:
^ The rides and total revenue figures show n here are based on the first 12 months follow ing implementation. Due to ridership taking on average 12 months
post-implementation to stabilize, the figures used are 60% of the estimated ridership expected once implementations are mature.
32
Paratransit Service Changes: Overview (Longer-Term)
Service Option
Revenue
Total
Total
Vehicles**
Rides^
Hours
Revenue^ Costs^^
Net Local BC Transit
Net
Rides Total
Share of
Share of
Local
per Cost per
Total
Total
Cost per
Hour
Ride
Costs^^
Costs^^
Ride
Longer-Term Options (5-10 years from 2015-16)
Option 12:
Route 14 Lund: Introduce one more service day per week
(year round -- from existing 2 days per week)
0
200
200
$500
$8,800
$4,200
$4,100
1.0
400
400
$1,000
$136,500
$60,900
$74,600
1.0
$44.00
$21.00
Challenges: Costs; low projected demand for this additional service
Option 13:
Route 13 Texada: Introduce one more service day per week
(from existing 1 day per week)
2
$341.25 $152.25
Costs; low projected demand for this additional service (under the Regional Transportation Plan's transit option evaluation scores, this option
Challenges:
ranked second-lowest when ordered b y pub lic score)
Notes:
** The vehicle requirements show n here appear feasible but w ould need to be confirmed by BC Transit’s Fleet Standards department closer to the implementation date.
^^ Includes annual lease fee costs: Annual lease fee costs for a light-duty vehicle used in these estimates are $54,440.
33
Paratransit Service Changes: Overview (Other Considerations)
Service Option
Vehicles**
Revenue
Total
Total
Rides^
Hours
Revenue^ Costs^^
Net
Rides Total
Share of
Share of
Local
per Cost per
Total
Total
Cost per
Hour
Ride
Costs^^
Costs^^
Ride
Other Considerations
-
Option 14: Improve transit connections with ferry services
Benefits: Increase customer convenience; potential to attract additional ridership and revenue
Ongoing daily and seasonal ferry schedule changes, especially on short notice; potential sailing delays; time interval b etween passenger drop
Challenges: off (departing) and passenger pick up (arriving); limited demand; minimal projected additional ridership or revenue; disruption to existing
transit schedules and passengers leading to net loss in ridership and revenue; negative return on investment
Option 15:
Introduce Texada Island-wide (internal) transit service for all
residents
-
Benefits: Attract new ridership and revenue
Costs; low projected demand for this additional service(under the Regional Transportation Plan's transit option evaluation scores, this option
ranked lowest when ordered b y pub lic score); non-conformance with minimum recommended population density for new transit service
Challenges: introduction of 1,000 residents per square kilometre: Texada = approximately 3.5 residents per square km (for comparison purposes,
Gab riola = approximately 70 residents per square km; Salt Spring Island = 178 residents per square km); minimal return on investment.
Recommended to b e organized as a local grassroots initiative, due to increased ab ility for flexib ility and responsiveness to local needs.
Option 16: Route 14 Lund: Introduce daily weekday service (year round)
2
500
500
$300
$140,000
$63,500
$76,200
1.0
$280.00 $127.00
0.6
$383.75 $175.50
0.6
$324.40 $149.20
Challenges: Costs; low productivity on existing service; limited demand; minimal projected additional ridership or revenue; minimal return on investment
Option 17:
Route 14 Lund: Improve transit service connections with the
Lund Water Taxi
-
Limited demand; minimal projected additional ridership or revenue; changing Route 14 Lund's schedule would involve major schedule
changes for existing customers on Route 14 and Route 12 Stillwater (the most productive route), leading to net loss in ridership and revenue;
Challenges:
Option 18:
Introduce full rural handyDART service, 8 a.m. to 4 p.m.,
Tuesdays and Thursdays
2
700
400
$800
$153,500
$70,200
$82,500
Challenges:
Option 19:
Rural handyDART service already included as part of paratransit service; costs; low productivity on existing service; limited demand; minimal
projected additional ridership or revenue; minimal return on investment
Introduce service linking Powell River to Vancouver (based
on one trip per week)
2
900
500
$1,000
$162,200
$74,600
$86,600
Challenges:
Difficulty of connections with ferries, Sunshine Coast Transit System, and Translink; length of round-trip time (estimated at 17 hours); existing
Vancouver service availab le on Malaspina Coach Lines; minimal return on investment
Notes:
34
Proposed Service Changes
handyDART/Custom Transit:
Overview
35
handyDART Service Changes: Overview
Custom Transit Service Option Summary: Preliminary Estimated Additional Annual Impacts*
Service Option
Revenue
Total
Total
Vehicles**
Rides^
Hours
Revenue^ Costs^^
Net
Rides Total
Share of
Share of
Local
per Cost per
Total
Total
Cost per
Hour
Ride
Costs^^
Costs^^
Ride
Short-Term Options (2015 to 2016)
Option 1:
Educate customers about BC Transit's new No Show and
Late Cancellation Policy
0
0
0
$0
$0
$0
$0
Benefits: Free up handyDART resources; increase ridership and revenue; reduce costs from the Taxi Supplement program
Challenges: Customer compliance rate with new Policy; ab ilities of dispatchers (and drivers) to inform ab out new Policy and, when appropriate, enforce
Option 2:
Encourage custom transit registrants to use the conventional
transit system where possible
0
0
2,000
$2,100
$0
$0
$0
Benefits: Free up handyDART resources; increase ridership and revenue; reduce costs from the Taxi Supplement program
Customer willingness to switch to conventional transit; ab ilities of drivers and dispatchers to encourage change in customer hab its; successful
Challenges:
implementation of travel-training programs
Longer-Term Options (5-10 years from 2015-16)
Option 3: Add a third handyDART vehicle + operating hours
2
2,000
4,400
$4,600
$227,300
$93,900
$128,800
2.2
$51.66 $21.34
Benefits: Increase availab ility of handyDART service to match the expected increase in demand due to population aging
Challenges: Costs (including additional administrative costs not shown here, for e.g. wages for 1 more dispatcher to cover peak b ooking times)
Notes:
36
Supporting Strategies
37
Phase 1 Public Engagement: Highlights
(Supporting Strategies)
Fares & Marketing
Infrastructure & Vehicles
Fares
Infrastructure
• Cheaper fares
• Bus stop upgrades*
• More benches and shelters at stops
• Improved street lighting, snow clearance
Marketing
• Increased advertising, include promotional
videos and social media
• Free transit to special events, free transit days
• Rider’s Guides included in City mail-outs
• Mobile-friendly website
• Targeted marketing
• Fare product promotion
Vehicles
• Smaller vehicles
* One request submitted to MoTI by BC
Transit (May 2014) – work in progress
Other
• Lost Property system reinstatement
38
Supporting Strategies

Fares:
Fare Structure Review completed as part of current
Service Review

Marketing:
• General promotion, via e.g.:
 Riders’ Guides bundled with tax assessments
•

Targeted promotion (City only) for seniors and others
able to use transit during off-peak period (9:00 a.m. to
3:00 p.m.)
Vehicles:
• Vehicle fleet (City only): Review for possible
replacement of 40’ vehicles with smaller vehicles
39
Service Review: Goals and Progress
40
Rationale for Service Review
The rationale for this review is based upon:
•
The length of time since completion of the Powell River Transit System
Business Plan (2001)
•
Changes over time in the community since then, for example:
•
•
•
•
demographics
employment patterns
community programs
land use and development
The Service Review is:
An analysis of the Powell River Transit System,
to determine to what extent it meets current and future community needs,
and to make recommendations for improved effectiveness and efficiency.
41
Service Review Goals
•
Analyze, and report on, performance of
existing system
•
Examine future local transit requirements
•
Build awareness of, and support for, the
Powell River Transit System
•
Outline and recommend service changes
to staff and elected officials:
 short-, medium-, and longer-term changes
 focus on performance:
efficiency, effectiveness
•
Make recommendations on
supporting strategies
42
Project Progress and Timeline
Project
Start-up
Sep
2013
Council /
Board
Presentations
or Workshops
Engagement: Phase 1
Engagement: Phase 2
Context & Analysis
Options Analysis
Oct
P
Nov
Feb
2014
Jun
Jul
Sep
W
P
Oct
Nov
Draft
Report
Final
Report
Dec
Mar
2015
P
Key
Stakeholder
Workshop
Public
Engagement
= data collation, analysis, report writing
43
Framing Thoughts: Historical Ridership Trends
Powell River Transit: Annual Ridership
250,000
Ridership
200,000
150,000
100,000
50,000
0
2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14
Fiscal Year
Conventional rides
Paratransit rides
handyDART rides
44
Framing Thoughts: Historical Ridership Trends
Rides (Conventional)
250,000
12,000
10,000
200,000
8,000
150,000
6,000
100,000
4,000
50,000
2,000
0
0
2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14
Rides (Paratransit & Custom)
Powell River Transit: Annual Ridership
Fiscal Year
Conventional rides
Paratransit rides
handyDART rides
45

Powell River Regional Transit Service Review: Final

Transcription

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