Untitled - MLG Automotive Law
Transcription
Untitled - MLG Automotive Law
10.VIOLATION OF VIRGINIA CONSUMER PROTECTION ACT OF 1977. 1 2 3 4 PARTIES 5 6 A. The Plaintiffs. 1. Plaintiffs Gordon Hair and Brenda Hair are the parents of Benjamin 7 8 9 Hair, who died, tragically, at the age of 20. Gordon Hair and Brenda Hair were 10 appointed as co-Administrators of the Estate of Benjamin Hair on December 28, 11 2009. A copy of the Certificate and Letter of Qualification is attached as Exhibit 1. 12 Gordon Hair and Brenda Hair are residents of Charlottesville, Virginia, and they 13 submit to the jurisdiction of this Court. 14 15 2. On December 13, 2009, 20-year-old Benjamin Hair was killed while 16 driving a 2007 Pontiac G5 (VIN 1G2AL15F677127811) that was manufactured by 17 General Motors. Plaintiffs Gordon and Brenda Hair purchased the vehicle new for 18 their son, Benjamin Hair, from a Pontiac new car dealership, and had the car 19 registered to Brenda Hair. Prior to the purchase, the Hairs saw and relied upon 20 advertising campaigns from General Motors for the Pontiac G5, including 21 advertising brochures prepared by General Motors and disseminated by its dealer 22 network, discussing the vehicle’s safety features. The Hairs’ primary motivation 23 for purchasing the vehicle was obtaining a safely designed and manufactured 24 vehicle for their son. 25 26 3. Unbeknownst to the Hairs, the 2007 Pontiac G5 vehicles contained a 27 life-threatening safety defect in the ignition switch that had been known by General 28 Motors for years, but intentionally concealed from the Hairs and the public at large 2 COMPLAINT 1 until February 2014. On December 13, 2009, this concealed safety defect caused 2 Benjamin Hair’s vehicle to malfunction, and slam into a tree at approximately 50 3 mph, instantly killing him. 4 5 4. The Hairs did not learn of the ignition switch defect on the Pontiac G5 6 until March 2014, when General Motors notified them that the vehicle was being 7 recalled for the defect. Because GM engaged in a decade-long conspiracy to 8 fraudulently conceal this life-threatening defect from its consumers, including the 9 Hairs, they could not have discovered the defect any earlier than March 2014 10 through the use of reasonable diligence. Had the Hairs known about the defect, 11 they would not have purchased this vehicle, would not have paid a premium price, 12 and would not have retained the vehicle. 13 14 B. The Defendants. 5. The Pontiac G5 that killed Benjamin Hair was manufactured by 15 16 17 General Motors Corporation, and was sold to the Hairs in May 2007 by Colonial 18 Auto Center in Charlottesville, Virginia, a franchised Pontiac dealer. The vehicle 19 came with an express bumper-to-bumper warranty that was valid for three years or 20 36,000 miles, whichever came first. At the time of the fatal accident, the vehicle 21 had approximately 30,000 miles on it, and had been in use for only two and one- 22 half years, invoking the full benefits of the manufacturer’s express warranty. 23 24 6. On June 1, 2009, General Motors Corporation filed for bankruptcy in 25 the United States Bankruptcy Court for the Southern District of New York, Case 26 No. 09-50026. Defendant General Motors LLC was formed as a Delaware limited 27 liability company for the purpose of serving as the successor-in-interest for General 28 Motors Corporation following the bankruptcy. 3 COMPLAINT 1 2 7. As part of the bankruptcy reorganization process, the newly-created 3 company, Defendant General Motors LLC, acquired substantially all of the assets 4 of old GM, and assumed old GM’s business operations. The new company also 5 assumed certain liabilities of old GM under Bankruptcy Code 363, including 6 liability for all death and personal injury caused by their vehicles and the 7 components thereof. This assumption also included the express warranty for the 8 Hairs’ 2007 Pontiac G5. 9 10 8. On June 26, 2009, the new GM entered into an agreement titled, 11 Amended and Restated Master Sale and Purchase Agreement by and Among 12 General Motors Corporation, Saturn LLC, Saturn Distribution Corporation and 13 Chevrolet-Saturn of Harlem, Inc., as Sellers and NGMCO, Inc., a Purchaser, 14 wherein new GM expressly assumed certain liabilities of old GM, as follows: 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Section 2.3 Assumed and Retained Liabilities *** (vii) (A) all liabilities arising under express written warranties of Sellers [old GM] that are specifically identified as warranties and delivered in connection with the sale of new, certified used or pre-owned vehicles or new or remanufactured motor vehicle parts and equipment (including service parts, accessories, engines and transmissions) manufactured or sold by Sellers [old GM] or Purchaser [new GM] prior to or after the Closing and (B) all obligations under Lemon Laws; *** (ix) all Liabilities to third parties for death, personal injury, or other injury to Persons 4 COMPLAINT or damage to property caused by motor vehicles designed for operation on public roadways or by the component parts of such motor vehicles and, in each case, manufactured, sold or delivered by Sellers [old GM] (collectively, “Product Liabilities”), which arise directly out of accidents, incidents or other distinct and discreet occurrences that happen on or after the Closing Date and arise from such motor vehicles’ operation or performance (for avoidance of doubt, Purchaser shall not assume, or become liable to pay, perform or discharge, any Liability arising or contended to arise by reason of exposure to materials utilized in the assembly or fabrication of motor vehicles manufactured by Sellers and delivered prior to the Closing Date, including asbestos, silicates or fluids, regardless of when such alleged exposure occurs); 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 (Emphasis added). 9. The new GM also agreed to comply with all laws relating to the timely 18 reporting of safety defects for its vehicles, including the Hairs’ 2007 Pontiac G5. 19 On July 5, 2009, the United States Bankruptcy Court for the Southern District of 20 New York entered the following Order: (I) Authorizing Sale of Assets Pursuant to 21 Amended and Restated Master Sale and Purchase Agreement with NGMCO, Inc., 22 a U.S. Treasury-Sponsored Purchaser; (II) Authorizing Assumption and 23 Assignment of Certain Executory Contracts and Unexpired Leases in Connection 24 with the Sale; and (III) Granting Related Relief, [Docket No. 2968]. This Order 25 stated: 26 27 28 From and after the Closing, the Purchaser [new GM] shall comply with the certification, reporting, and all recall 5 COMPLAINT requirements of the National Traffic and Motor Vehicle Safety Act, as amended and recodified, including by the Transportation Recall Enhancement Accountability and Documentation Act, the Clean Air Act, the California Health and Safety Code, and similar Laws, in each case, to the extent applicable in respect of motor vehicles, vehicles, motor vehicle equipment, and vehicle parts manufactured or distributed by the Sellers [old GM] prior to the closing. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 10. Because the newly-created company, Defendant General Motors LLC: i) assumed all liabilities to third parties for death, personal injury, or other injury to persons or damage to property caused by GM vehicles or by the component parts thereof, ii) assumed the express warranty for the Hairs’ 2007 Pontiac G5, iii) was ordered to comply with all of the reporting and recall requirements of the National Traffic and Motor Vehicle Safety Act, as they relate to the Hairs’ 2007 Pontiac G5, iv) acquired substantially all of old GM’s assets through the 363 Bankruptcy Sale, v) ran the new GM as a continuing enterprise of the old GM, and vi) was fully aware of, and took steps to conceal, a known safety defect in the Hairs’ 2007 Pontiac G5, it is liable to the Hairs for the acts and omissions alleged in this Complaint. 11. GM is authorized to do business in the State of California, and is identified as entity number 200928910138. GM’s principal place of business is Detroit, Michigan. 12. Plaintiffs are unaware of the true names of Does 1 through 25 and therefore sue them by such fictitious names, and will ask for leave of Court to insert their true names when such have been ascertained. 28 6 COMPLAINT 1 13. Each of the Defendants herein was the agent of each of the remaining 2 Defendants, and in doing the things hereinafter alleged, was acting within the course 3 and scope of such agency and with the permission of his/her/its co-Defendants. 4 Whenever reference is made to any act by Defendant or its subsidiaries, affiliates, 5 and other related entities, such allegation shall be deemed to mean that the 6 principals, officers, directors, employees, agents, and/or representatives of 7 Defendant committed, knew of, performed, authorized, ratified and/or directed that 8 act or transaction for Defendant while engaged in the scope of their duties. 9 JURISDICTION AND VENUE 10 11 12 A. Subject Matter Jurisdiction. 14. This Court has jurisdiction over the subject matter presented by this 13 14 15 Complaint because this is a dispute among parties of different states, making the 16 matter completely diverse as defined by 28 U.S.C. § 1332, and the amount in 17 controversy exceeds $75,000. 18 19 B. Personal Jurisdiction. 15. This Court has personal jurisdiction over the Plaintiffs Gordon Hair 20 21 22 and Brenda Hair, because the Plaintiffs consent to such jurisdiction. 23 24 16. This Court has personal jurisdiction over Defendant General Motors 25 LLC, because it engages in significant business throughout the State of California, 26 thus providing the State of California with general jurisdiction. 27 28 7 COMPLAINT 1 C. Venue. 17. Venue in this District is proper under 28 U.S.C. § 1391(b) because 2 3 4 Defendant General Motors LLC, as a limited liability company, is deemed to reside 5 in any district in which it is subject to personal jurisdiction. The Plaintiff consents 6 to the venue of the Court. Moreover, because Defendant General Motors LLC has 7 failed to identify a California principal place of business in their Statement of 8 Information filed with the California Secretary of State as required by California 9 Corporations Code § 2105, venue is proper in this county and judicial district. In 10 addition, following the ignition switch cover-up by Defendant General Motors 11 LLC, 54 class action lawsuits have been filed against the Defendant throughout the 12 United States. Of these, 18 related cases are filed in the U.S. District Court, Central 13 District of California, as follows: (i) Martin Ponce v. General Motors LLC, United 14 States District Court No.: 2:14-cv-02161; (ii) Kimi L. Hurst v. General Motors 15 Company, United States District Court No.: 2:14-cv-02619; (iii) Sylvia Benton v. 16 General Motors LLC, United States District Court No.: 5:14-cv-00590; (iv) 17 Esperanza Ramirez, et al. v. General Motors LLC, et al., United States District 18 Court No.: 2:14-cv-02344; (v) Taylor Deushane v. General Motors LLC, United 19 States District Court No.: 8:14-cv-00476; (vi) Devora Kelley v. General Motors 20 Company, United States District Court No.: 8:14-cv-00465; (vii) Daniel Ratzlaff, 21 et al. v. General Motors LLC, United States District Court No.: 2:14-cv-00476; 22 (viii) Teleso Satele, et al. v. General Motors LLC, United States District Court 23 No.: 8:14-cv-00485; (ix) Katie Michelle McConnell v. General Motors LLC, 24 United States District Court No.: 8:14-cv-00424; (x) Nicole Heuler v. General 25 Motors LLC, United States District Court No.: 8:14-cv-00492; (xi) Tammie Balls, 26 et al. v. General Motors LLC, United States District Court No.: 2:14-cv-02475; 27 (xii) Sara Robinson, et al. v. General Motors LLC, United States District Court 28 No.: 2:14-cv-02510; (xiii) Larry Darby v. General Motors LLC, et al., United 8 COMPLAINT 1 States District Court No.: 5:14-cv-00676; (xiv) Camlan Inc., et al. v. General 2 Motors LLC, United States District Court No.: 8:14-cv-00535; (xv) Javier F. 3 Malaga, et al. v. General Motors LLC, United States District Court No.: 8:14-cv- 4 00533; (xvi) Kimberly Brown, et al. v. General Motors LLC, United States District 5 Court No.: 2:14-cv-02828; (xvii) Ken Saclo, et al. v. General Motors LLC, et al., 6 United States District Court No.: 8:14-cv-00604; (xviii) Ronald Cox v. General 7 Motors LLC, et al., United States District Court No.: 2:14-cv-02608. 8 FACTUAL ALLEGATIONS 9 10 11 A. The Deadly Safety Defect and GM’s Concealment. 18. GM manufactures consumer vehicles that are sold throughout the 12 13 14 United States, and in numerous countries around the world. In its quest to capture 15 market share, GM claims to be a leader of manufacturing safe vehicles, making 16 statements like, “General Motors uses extensive testing to ensure the quality and 17 safety of our vehicles,” and “quality and safety are at the top of the agenda at GM.” 18 In truth, however, GM is far more concerned about financial gain than the well- 19 being of its customers; the statements about commitment to safety are merely a ruse 20 to sell more cars to the consuming public. 21 22 19. In the early 2000s, GM sought to develop a new entrant into the 23 subcompact car market that would compete against foreign manufacturers who had 24 long dominated the market. 25 understood that it had to build the car as inexpensively as possible, in order to yield 26 an economical MSRP sticker price. The result of these efforts was the development 27 of the “Delta platform,” a compact front-wheel drive and crossover SUV platform. 28 The Delta platform was used to build the Saturn Ion – GM’s first entrant into this To compete against these manufacturers, GM 9 COMPLAINT 1 market. The Saturn Ion was introduced as a 2003 model, and was first displayed at 2 the 2002 New York International Auto Show. 3 4 20. In 2001, during the pre-development of the Saturn Ion, GM engineers 5 discovered that there was a defect in the design and manufacture of the Ion’s 6 ignition switch system. In testing, the engineers found that the ignition switch 7 would, for no apparent reason, turn from the “On” position, to the “Accessory” or 8 “Off” position while driving. This event would cause the engine to suddenly turn 9 off, and would also disable the vehicle’s power steering, power brakes and airbags. 10 GM engineers determined that the problem was the length of the “detent spring and 11 plunger” that was built into the ignition switch. 12 13 21. In September and October 2001, GM designed a fix to the defect by 14 lengthening the detent spring and plunger. As GM would later state, “The longer 15 plunger and spring increase the effort when turning the key,” thus eliminating the 16 switch from unexpectedly turning to the “Accessory” or “Off” positions. However, 17 after designing the fix, GM rejected the redesign because of cost, allowing the 18 Saturn Ion to be built with the defective part – and knowingly putting a vehicle into 19 the stream of commerce that would shut off during normal use. 20 21 22. In February 2002, GM directed Delphi, the ignition switch 22 manufacturer, to build the defective part even though “the ignition switch torque 23 was below the original specifications set by GM.” As Joan Claybrook, the former 24 head of the National Highway Traffic Safety Administration (“NHTSA”), stated: 25 “General Motors picked a smaller and cheaper ignition switch that cost consumers 26 their lives and saved General Motors money.” 27 28 10 COMPLAINT 1 23. In 2003, after the launch of the Saturn Ion, GM began receiving 2 complaints from consumers about their Ions suddenly shutting off, yet did nothing 3 to correct the problem. 4 5 24. Following the introduction of the Ion, GM began developing other 6 low-cost vehicles on the Delta platform. This included the Chevrolet Cobalt, which 7 debuted in 2005, and the Pontiac G5, which was introduced in 2007. Both the 8 Cobalt and the G5 were built in the same GM assembly plant in Lordstown, Ohio, 9 and other than differences in the grille, headlights, taillights and badging, the two 10 vehicles are virtually identical. The G5 was essentially the same vehicle as the 11 Cobalt, but with Pontiac badging. 12 13 25. When GM developed the Cobalt and the G5, it used the same ignition 14 switch that was in the Saturn Ion, despite knowing that the switch was defective and 15 had been the subject of numerous consumer complaints. As internal GM documents 16 state, “The Chevrolet Cobalt began production with the Saturn Ion ignition switch. 17 All model years Cobalt, Pursuit, G5, Ion and HHR have the same mechanical 18 properties for the ignition switch.” 19 20 26. While the Cobalt was in development in 2004, GM engineers again 21 witnessed problems with the vehicle unexpectedly shutting off – the same type of 22 problem they experienced when developing the Ion in 2001: the vehicles suddenly 23 shut off, as the ignition switch moved from the “On” to the “Accessory” or “Off” 24 position. As one engineer commented in a 2005 email, “I was very aware of an 25 issue with ‘inadvertent ignitions offs’ due to the low mounted ignition switch in the 26 steering column and the low efforts required to rotate the ignition.” Nevertheless, 27 as with the Saturn Ion, GM allowed the vehicles to be built with the defective part, 28 and placed in the hands of unsuspecting consumers, endangering their lives. 11 COMPLAINT 1 2 27. On November 19, 2004, after the Cobalt was already being sold in 3 dealerships throughout the country, GM opened an engineering inquiry, called a 4 Problem Resolution Tracking System (PRTS No. N172404), to further examine the 5 ignition switch defect. In February 2005, GM engineers met to consider solutions 6 to the ignition switch problem, but a Cobalt engineering manager issued a 7 “directive” to the team to close the inquiry with no action. (Emphasis added). The 8 reasons cited for the decision were “lead time of all solutions is too long,” “tooling 9 cost and piece price are too high,” and “none of the solutions represents an 10 acceptable business case.” (Emphasis added). 11 12 28. Following the decision to not fix the defective switch, GM began 13 receiving complaints from customers about their Cobalts suddenly shutting off. As 14 one internal email stated, “[t]here are many reports of that condition for 2005-07.” 15 16 29. On May 24, 2005, the company opened another Problem Resolution 17 Tracking System (PRTS No. N182276) because of “[c]ustomer concern that the 18 vehicle ignition will turn off while driving.” This inquiry noted that the issue had 19 already been addressed in the November 2004 PRTS, and that a directive had been 20 given to not fix the problem. However, management requested that the issue be 21 reopened because of the “level of buyback activity [of vehicles] that is developing 22 in the field.” 23 24 30. Four months after the May 2005 engineering inquiry was opened, GM 25 engineers Craig St. Pierre and David Trush designed yet another fix for the 26 defective ignition switch. 27 canceled. In internal emails, GM management explained, “The redesigned switch 28 was presented to the program team, but rejected due to cost and long timing.” However, after initial approval, the redesign was 12 COMPLAINT 1 (Emphasis added). As GM would later state, “After consideration of the lead time 2 required, cost, and effectiveness of each of these solutions, the [investigation] was 3 closed with no action.” 4 5 31. In April 2014, the House Energy and Commerce Oversight and 6 Investigations Subcommittee investigated the matter, and found that GM had made 7 a conscious decision to scrap the redesign – even though it would have eliminated 8 a serious defect and saved countless lives – because it would have increased the 9 cost per unit by $0.57. The House Subcommittee found: 10 As soon the Chevy Cobalt rolled off the production line in 2004, customers began filing complaints about the ignition switch. These customers told General Motors that just by bumping the key with their knee while driving the Cobalt, it would shut off. In 2004 and 2005, GM engineers twice considered the problem and even developed potential solutions to fix it, but decided the “tooling cost and piece prices are too high” and that “none of the solutions represent an acceptable business case.” 11 12 13 14 15 16 17 18 19 *** Documents provided by GM show that this unacceptable cost increase was only 57 cents. 20 21 22 23 24 25 26 27 28 32. In September 2005 – the same month that the company scrapped the redesign because of the $0.57 price increase – GM opened its first legal file on a fatality caused by the ignition switch failure. This still did not compel GM to approve the part redesign. Instead, in December 2005 GM issued a one-page Service Bulletin to its dealers (Bulletin No. 05-02-35-007) instructing them to install a snap-on key cover for customers who complained of the problem. 13 COMPLAINT 1 Inexplicably, the Service Bulletin only related to some of the vehicles that contained 2 the defective switch. It would take GM nearly another year – until October 2006 – 3 to amend the Service Bulletin to include these additional models. That month, GM 4 issued Bulletin No. 05-02-35-007A to its dealers, informing them that the following 5 vehicles were prone to unexpectedly shutting off: 6 7 2005-07 Chevrolet Cobalt 8 2006-07 Chevrolet HHR 9 2007 Pontiac G5 [the vehicle that killed Benjamin Hair] 10 2006-07 Pontiac Solstice 11 2003-07 Saturn Ion 12 2007 Saturn Sky 13 14 33. This Bulletin gave the same recommendation: provide a snap-on key 15 cover for customers who complained of the problem. However, GM did nothing to 16 inform the consuming public about the problem, nor did it tell its dealers to install 17 the snap-on key cover on the new cars they sold. 18 19 34. By 2007, GM had knowingly and maliciously placed over one million 20 vehicles on U.S. highways that were manufactured with what GM knew to be a 21 defective ignition switch. While the defect was well known to GM engineers and 22 upper management, the company continued to conceal it from the buying public. 23 Hence, consumers such as the Hairs never knew, nor could have known, of the 24 deadly defect. 25 26 27 35. As consumers began to die or suffer serious injury, GM systematically tracked the events, creating secret database files for ignition switch accidents. In 28 14 COMPLAINT 1 these files, GM would made notes to specific customers’ files, with callous 2 notations such as: 3 4 Fatality 5 Traumatic brain injury 6 Quadriplegic 7 Lost teeth, several stitches in mouth, broken ankle, broken wrist 8 9 10 36. Also, as part of its ongoing investigation, GM retrieved and studied 11 Event Data Recorder information from certain crashes. All of GM cars that 12 contained the defective ignition switch were equipped with Event Data Recorders 13 – a “black box” of sorts – that were embedded in the floor of vehicles. The Event 14 Data Recorder contains an enormous amount of downloadable information about 15 the vehicle that can help reconstruct the cause of a crash. For instance, the Event 16 Data Recorders capture (at the point of impact) the vehicle’s speed, throttle position, 17 braking degree, gear position, outside temperature, seatbelt position, and among 18 many other things, ignition position. Internal GM documents show that the Event 19 Data Recorders from vehicles with the faulty ignition switch repeatedly showed that 20 the ignition was in the “Accessory” position at the point of impact. 21 22 37. Despite the fact that GM had known for years that its vehicles 23 contained this major defect, when consumers began asserting claims against the 24 automaker for accidents caused by the vehicles, GM uniformly told the families that 25 it had “no responsibility” for the death and injuries caused by its products. Instead 26 of taking responsibility for its actions, GM attempted to intimidate the families into 27 dismissing their claims, in some instances going so far as to threaten the families 28 with malicious prosecution if they did not drop their claims. 15 COMPLAINT 1 2 B. The 2014 Recall. 38. On March 10, 2010, pediatric nurse Brooke Melton died on her 29th 3 4 5 birthday, when she lost control of her 2005 Chevy Cobalt and was hit on the 6 passenger side by an oncoming vehicle. Incredibly, Melton had just taken her 7 Cobalt into the dealership the day before the accident, after experiencing an 8 unexpected ignition switch shut-off. The following year, Melton’s family filed a 9 lawsuit against GM that uncovered years of lies told by the company to deceive the 10 consuming public. 11 12 39. In mid-2013, Melton’s lawyer took the deposition of GM engineers 13 Gary Altman and Ray DeGorgio, who admitted under oath that GM had known of 14 the ignition switch problem since 2004, yet concealed it from regulators and 15 consumers. Under 49 Code of Federal Regulations § 573.6, auto manufacturers are 16 required to notify NHTSA within 5 business days of a safety defect in its vehicles, 17 or face a fine of up to $35 million. Pursuant to these regulations, GM was required 18 to report the defect to NHTSA at least as far back as 2004, if not earlier, given that 19 engineers experienced problems with the ignition switch in 2001 during early 20 testing on the Saturn Ion. 21 22 40. After the GM engineers provided sworn testimony that they had 23 known of the defect since 2004, upper management began sending emails to its 24 parts supplier, Delphi, to determine exactly what documents Delphi had on the 25 topic. In October 2013, Delphi sent GM the engineer drawings of the ignition 26 switch used in Melton’s Cobalt, as well as the engineer drawings for the redesigned 27 part that was scrapped by GM in the mid-2000s because of cost. Delphi’s chief 28 engineers then gave PowerPoint presentations to GM upper management on 16 COMPLAINT 1 December 17, 2013 and January 31, 2014 about the magnitude of the problem, how 2 to contain it, and how to minimize the company’s exposure. 3 4 41. Yet, it wasn’t until February 7, 2014 – 13 years after GM engineers 5 first discovered the problem – that GM finally told NHTSA that it was aware of a 6 major safety defect with its ignition switch. On February 13, 2014, GM issued a 7 U.S. recall of 778,000 Chevrolet Cobalt and Pontiac G5 vehicles. This recall 8 included the 2007 Pontiac G5 that killed Benjamin Hair. 9 10 42. On February 24, 2014 GM sent a letter to NHTSA, admitting that it 11 had known of the defect since 2004, and that it had redesigned the part but cancelled 12 it because of cost. The automaker also admitted it had known that 6 people were 13 killed because of the defective part. 14 15 43. As part of the recall, GM issued a public statement that it was “deeply 16 sorry” for the massive cover-up, and that it was “working to address the issue as 17 quickly as [it] can.” GM North America President Alan Batey stated, “Ensuring 18 our customers’ safety is our first order of business.” 19 20 44. While GM was publicly stating that it was deeply sorry and that safety 21 was the company’s first order of business, these statements were merely part of the 22 company’s damage control campaign. Unexplainably, GM did not issue a recall 23 for four of the vehicles affected by the ignition switch defect (Saturn Ion, Saturn 24 Sky, Chevrolet HHR and Pontiac Solstice), even though it had known for years that 25 these vehicles contained the same deadly ignition switch, and were also subject to 26 the 2006 Service Bulletin that had been sent to dealers. 27 28 17 COMPLAINT 1 45. It wasn’t until public outrage began to boil over, that on February 25, 2 2014 – just one day after GM’s February 24 “come clean” letter to NHTSA – GM 3 issued a second recall for the ignition switch, this time including the Ion, Sky, HHR 4 and Solstice, bringing the total recall to 1,367,146 U.S. vehicles. In conjunction 5 with this recall, and just one day after telling NHTSA that it was aware of 6 deaths, 6 GM now stated that it was actually aware of 13 deaths attributable to the ignition 7 switch, which GM later downgraded to 12. However, both of these numbers are 8 knowingly false and artificially low. 9 10 46. GM is attempting to artificially deflate the number of fatalities by only 11 counting deaths that were caused by “front impact” crashes. Excluded from GM’s 12 math are fatalities that are the result of side-impact, roll-over, fire, or any other type 13 of accident caused by an ignition switch failure that did not result in a front impact 14 collision. Case in point: GM does not include Brooke Melton in the death toll 15 because she died in a side impact crash – even though her case is the one that 16 uncovered the years of GM’s fraud and deceit. 17 18 47. On March 11, 2014, GM sent another letter to NHTSA, revising its 19 timeline for the third time, and now admitting that it actually knew of the defect in 20 2001 – 13 years before it reported it to the regulators. GM also admitted for the 21 first time that it redesigned the switch several times, but refused to implement the 22 fix because of an “unacceptable” cost of $0.57 per unit. As former NHTSA head, 23 Joan Claybrook, stated: “This is an immoral act by General Motors to cover up this 24 defect, not tell people and then the result was inevitable, that people were going to 25 die and be injured and that to me is unconscionable. It’s like throwing an airplane 26 passenger out without a parachute.” 27 28 18 COMPLAINT 1 48. On March 28, 2014, GM recalled an additional 824,000 vehicles for 2 defective ignition switches, bringing the new total of vehicles recalled to 2.2 3 million. This third addition to the list of recalled vehicle includes all model years 4 of the Chevrolet Cobalt and HHR, as well as all model years of the Pontiac G5 and 5 Solstice, and all model years of the Saturn Ion and Sky. 6 7 49. Frustrated by GM’s continuously-changing story, NHTSA issued a 8 Special Order to the manufacturer to answer 107 written interrogatories, under oath, 9 by April 3, 2014. GM refused to answer many of the questions, however, 10 prompting NHTSA to fine the company $7,000 per day for its failure to “respond 11 to over a third of the 107 requests.” 12 13 50. The truth is that GM has a long history of not providing NHTSA with 14 critical safety information on its cars. In July 2013, and before GM admitted to the 15 world that it had been concealing the ignition switch defect, NHTSA requested a 16 meeting with GM to address the company’s responsibilities to the federal 17 regulators. As NHTSA stated in its correspondence to GM, “The general perception 18 is that GM is slow to communicate, slow to act, and, at times, requires additional 19 effort of [NHTSA] that we do not feel is necessary with some of your peers.… 20 There is a general perception in [NHTSA] that GM is one of, if not the worst 21 offender of the regional recall policy.” (Emphasis added). 22 23 C. Benjamin Hair’s Tragic Death. 51. Benjamin “Ben” Hair was a standout young citizen, who died 24 25 26 tragically at the age of 20. Ben was the only child of Plaintiffs Gordon Hair (71) 27 and Brenda Hair (64). 28 19 COMPLAINT 1 52. Ben spent his entire life trying to better himself and his community. 2 He joined the Boy Scouts of America at the age of seven, and remained with the 3 program until he attained the Eagle Scout award at 16 – the highest rank of the Boy 4 Scouting program. Ben was also a champion swimmer. He began swimming at the 5 age of 18 months, and after a lifetime of swim-meets became an accredited Life 6 Guard. 7 8 53. Ben’s life ambition was to follow his father’s career path of a 9 becoming a Doctor of Pharmacy. Gordon Hair had retired as a pharmacist after 10 working for CVS for 44 years. After graduating from Virginia Tech in just three 11 years, obtaining a B.S. in Biology, Ben enrolled in the Bernard J. Dunn School of 12 Pharmacy at Shenandoah University. While in school, Ben worked at CVS as a 13 certified pharmacy technician. 14 15 54. All of this changed on a Sunday afternoon on December 13, 2009, 16 when the 2007 Pontiac G5 that Ben’s parents purchased for him uncontrollably 17 went off the road and hit a tree at 50 mph, killing him instantly. Ben was driving 18 down a deserted country road in Charlottesville, Virginia that was two miles from 19 his house – the same road that he had driven every day for nearly five years – when 20 he lost control of his Pontiac G5. Ben was wearing his seatbelt, but as with so many 21 of the recalled vehicles, the airbags failed to deploy. Ben died two weeks before 22 his 21st birthday and just days before Christmas. Photos of Ben are attached as 23 Exhibit 2. 24 25 55. Initially, the cause of the accident was completely unexplainable. 26 There were no skid marks, there were no other vehicles involved, there were no 27 obvious signs of distress; Ben appeared to have simply lost control of his vehicle 28 on the familiar road, and then made no effort to brake as he hit a tree at 50 mph. 20 COMPLAINT 1 The accident occurred at a slight bend in the road, and the ground was wet from a 2 prior rain, but neither of these factors would have caused the vehicle to simply leave 3 the road, particularly without any skid marks. The posted speed limit was 45 mph. 4 Photos from the accident are attached as Exhibit 3. 5 6 56. Because accidents like this don’t just happen, Ben’s family and police 7 investigators searched for a cause, but initially were unable to find one. In March 8 2010, however, Gordon Hair and Brenda Hair saw a news report that Ben’s 2007 9 Pontiac G5 had been the subject of a power steering recall. The Hairs travelled to 10 the dealership where they had purchased the vehicle to inquire about the recall, but 11 the dealership knew nothing about it. The dealership told the Hairs that “you can’t 12 believe everything you hear on TV.” 13 14 57. In September 2010, however, Brenda Hair received a recall notice in 15 the mail that was dated “April 2010,” and which indicated that Ben’s Pontiac G5 16 was in fact being recalled for power steering failure. The recall notice stated, “Your 17 vehicle may have a condition in which a sudden loss of power steering assist could 18 occur at any time while driving the vehicle…. Unless the driver compensates for 19 this additional effort, it may increase the risk of a crash.” This was the first notice 20 that the Hairs had received, other than the news report they saw on television, that 21 Ben’s vehicle was subject to a power steering recall. The power steering recall 22 notice is attached as Exhibit 4. 23 24 58. After receiving the recall notice in September 2010, Brenda Hair 25 immediately contacted Defendant General Motors LLC and requested that it 26 investigate the accident. Brenda Hair also filed a complaint with NHTSA, and was 27 provided with ODI Number 10358770. 28 21 COMPLAINT 1 59. Ben’s case was assigned to Sean Kelly at GM. Brenda Hair told Kelly 2 that because the accident occurred in December 2009, and she did not receive the 3 recall notice until September 2010, the car had been crushed. However, she 4 immediately sent Kelly all that she had, which was the police investigation report 5 and photos from the accident scene. 6 60. 7 Unbeknownst to Brenda Hair, however, Ben’s vehicle had, in fact, not 8 been crushed. Rather, the insurance company had sold the car to a salvage yard for 9 parts. On January 31, 2011, the Hairs’ insurance company (who had been 10 corresponding with GM about the accident after Brenda Hair received the recall 11 notice) sent GM written notice that the vehicle was still available for inspection. 12 Thinking that it was looking for a power steering motor that had failed, the 13 insurance company told Kelly that it had just “reinspected” the vehicle and that 14 there were “no steering parts left.” 15 16 61. In early February 2011, Sean Kelly told Brenda Hair that he would 17 review all of the information he received with the GM engineers and get back to 18 her. As Kelly stated, “After I receive the file back from engineering, I’ll be in touch 19 with you.” 20 21 62. On March 23, 2011, seven weeks after stating that GM’s engineers 22 would be fully investigating the accident, Sean Kelly sent Brenda Hair an email that 23 stated in full: 24 25 26 27 28 As I mentioned in my message today, we have completed our investigation in the Dec. 13, 2009 accident. Based on all documents received and reviewed, ESIS, on behalf of General Motors 22 COMPLAINT LLC, will not be in a position to honor your request for damages. If you have any additional evidence that supports your claim of a product defect, please forward it to my attention for further review. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 63. GM then closed its file on Ben’s death. Brenda Hair asked to see a copy of GM’s findings, but the company stated that the information was “privileged.” Brenda Hair pleaded with the company to release the information stating, “This is a slap in my face! How can this be the way you operate? … Please do the right thing and send me the information I need to come to some sort of closure about my son’s death.” 64. To this day, GM still refuses to release its findings. This is because GM is aware that Ben’s accident was caused by a defective ignition switch installed on his vehicle, which caused his vehicle to unexpectedly turn off while driving – disabling his power steering, power brakes and airbags, and causing him to lose control of the vehicle while rounding a curve on a rainy day. D. The Hairs Learn of the Ignition Switch Recall. 65. In March 2014, Brenda Hair received a new recall notice for Ben’s Pontiac G5, even though GM was aware that the car had been totaled and was the subject of a fatality investigation. This recall, which is attached as Exhibit 5, stated: There is a risk, under certain conditions, that the vehicle’s ignition switch could move out of the ‘run’ position, resulting in a partial loss of electrical power and turning off the engine. … If the ignition switch is not in the run position, the airbags may not deploy if the 23 COMPLAINT vehicle is involved in a crash, increasing the risk of injury or death. 1 2 Until the recall repairs have been performed, it is very important that you remove all items from your key ring, leaving only the vehicle key. 3 4 5 6 (Emphasis in original). 7 8 9 10 66. GM Chief Executive, Mary Barra, testified in a Congressional hearing in April 2014 that when your engine suddenly cuts off when you are driving on the highway, it presents a “safety issue” that would be “frightening.” 11 12 67. The recall notice that was sent to Brenda Hair in March 2014 is part of 13 the ignition switch defect that was known by GM since 2001 and willfully 14 concealed from the public and federal regulators. 15 communicating with GM in 2010 and 2011, it knew that the vehicle Ben was driving 16 contained the faulty ignition switch, yet it concealed this material information from 17 her. GM also knew that the circumstances surrounding Ben’s accident – the sudden 18 loss of control of the vehicle for no reason, the absence of skid marks as the vehicle 19 left the road, the non-deployment of airbags – were patterns that it had seen in other 20 vehicles with the defective ignition switch, yet it also concealed this information 21 from her. When Brenda Hair was 22 23 68. Most importantly, however, GM knew that when it was corresponding 24 with Brenda Hair in 2010, the vehicle had yet to be crushed, and that it contained 25 an Event Data Recorder that was embedded in the floor of the car. This Event 26 Data Recorder would have captured critical data at the point of impact – including 27 the position of the ignition switch – that could have been used by the Hairs to 28 prosecute their case against GM. Yet despite knowing this, GM said nothing to 24 COMPLAINT 1 Brenda Hair that would have alerted her to the fact that such a device existed in the 2 car. GM also made no effort to inspect the vehicle, to preserve the vehicle, or to 3 retrieve the critical information stored on the Event Data Recorder; and it similarly 4 made no effort to warn Brenda Hair that she should make efforts to preserve the 5 vehicle. Instead, GM remained silent for seven weeks while it met with its 6 engineers, and then simply told Brenda Hair that it had no responsibility for the 7 accident. Until May 2014, the Hairs had no idea that Ben’s vehicle contained an 8 Event Data Recorder, nor could they have discovered that it contained the device 9 through the use of reasonable diligence. 10 11 69. Incredibly, despite knowing that Ben’s Pontiac G5 has now been 12 crushed and that it was responsible for the loss of the Hairs’ only child, GM 13 continues to send copies of the April 2010 recall notice to Brenda Hair. In an effort 14 to stop the recall notices, Brenda Hair twice traveled to her local GM dealer to have 15 GM stop sending the recall notices. The first time, she met with members of the 16 dealership service department; the second time, she met with three dealership 17 representatives about the issue. When this didn’t stop the recall notices from 18 coming, Brenda Hair went to a different GM dealership and filled out a form to stop 19 the notices. However, this too did not work, and the notices still continue to come, 20 serving as a constant reminder of the horrible connection her family will always 21 have with GM. 22 23 70. The death of her son has had devastating effects on Brenda Hair. 24 Because the site of the accident is only two miles from the Hairs’ residence, and 25 Brenda must pass the site to go into town, Brenda Hair has become reclusive, 26 refusing to leave her home. In 2013, she gained 50 pounds and only left the house 27 on one occasion. During that same time period, she only got out of bed and dressed 28 25 COMPLAINT 1 herself on two occasions. All of this culminated in Brenda Hair having a stroke on 2 January 9, 2014, leaving her paralyzed. 3 4 71. Following the death of Ben, Gordon Hair started a foundation in an 5 effort to have his son’s name live on and to have his memory inspire others, called 6 the Benjamin Hair Just Swim For Life Foundation (www.bhjsl.org). Since Brenda 7 Hair’s fall into depression, and now paralysis, Gordon Hair now spends all of his 8 time caring for his wife. 9 10 E. The Congressional Hearings. 72. On April 1, 2014, GM chief executive Mary Barra was summoned to 11 12 13 appear before the House Energy and Commerce Oversight and Investigations 14 Subcommittee and testify about the ignition switch cover up. The Subcommittee 15 reviewed more than 200,000 pages of documents, and made the following 16 discoveries: 17 18 GM first recognized the defect in the part in 2001 when it was developing the 2001 Saturn Ion. In 2002, the ignition switch supplier, Delphi, informed GM that the switch did not meet GM’s minimum specifications, but GM approved it anyway. During the 2000s, GM received more than 130 warranty claims from owners about their cars suddenly shutting off – the same problem experienced by the GM engineers – but did nothing to inform either the public or Federal safety regulators. In a 2005 email exchange between Delphi employees and a GM engineer, the engineer asked for information about the ignition 19 20 21 22 23 24 25 26 27 28 26 COMPLAINT switch because the “Cobalt is blowing up in their face in regard to turning the car off with the driver’s knee.” 1 2 3 Later in 2005, GM redesigned the part, but scrapped the project because “the tooling cost and piece price [were] too high,” and “none of the solutions represent[ed] an acceptable business case.” The unacceptable cost increase was $0.57. Between 2004 and 2013, GM learned of hundreds of reports of ignition switch problems through customer complaints, warranty claims, lawsuits, press coverage, field reports and internal investigations, but did not inform NHTSA of the safety problem. 73. At the Congressional hearing Barra testified that prior to her becoming 4 5 6 7 8 9 10 11 12 13 14 15 16 CEO on January 15, 2014, she had no personal knowledge of the defect. Congressman Blackburn asked the question, “So you mentioned in your testimony that this came to light on your watch, so I am assuming that there was no widespread knowledge in GM about this issue until you became CEO. Am I correct?” As Barra responded: 17 At the senior level of the company, we learned of this after the recall decision was made on January 31st. I was aware in late December there was analysis going on [with] the Cobalt issue, but I had no more information than that. But I can assure you, as soon as we understood, the senior leadership understood this issue and that a recall decision had been made, we acted without hesitation. 18 19 20 21 22 23 24 25 26 27 28 (Emphasis added). 74. However, recent evidence suggests that Barra falsified her testimony to Congress. On May 5, 2014 senior GM engineer Jim Federico suddenly retired 27 COMPLAINT 1 from GM after 36 years with the company, and at the age of 56. The official 2 comment by the automaker was that Federico left to “take on new engineering and 3 design challenges outside of the auto industry,” yet it is clear that the company’s 4 top engineer – who was hired by Harley Davidson the very next day – was forced 5 out. The story behind Federico’s departure from GM is enlightening. 6 7 75. In 2012, Federico was the engineer charged with leading GM’s internal 8 investigation into the Cobalt crisis. Mary Barra testified that she had no knowledge 9 of the Cobalt issue until January 2014, when she became the CEO; however this is 10 questionable, at best. The Plaintiffs have discovered that Jim Federico – the head 11 engineer responsible for investigating the ignition switch defect – reported directly 12 to Barra beginning in February 2011, when she became head of Global Product 13 Development. It is difficult to imagine that Mary Barra would not be apprised of 14 an investigation into a decade-long cover-up that was being handled by her 15 subordinate. Barra failed to disclose any of this information in her testimony before 16 the Congressional Subcommittee in April. 17 18 76. In response to questioning by the Subcommittee, Barra stated that she 19 was “very disturbed” by what occurred, and told the Subcommittee that GM was 20 conducting a full investigation into what happened. As Barra stated, “When we 21 have answers, we will be fully transparent with you, with our regulators, and with 22 our customers.” 23 commitment to transparency. When asked by Congressman Paul Tonko if GM 24 would share the full results of the investigation, Barra stated that after GM reviewed 25 (and scrubbed) the report, it would make the “appropriate findings” available for 26 review. (Emphasis added). (Emphasis added). In truth, however, GM has no such 27 28 28 COMPLAINT 1 77. Barra also testified that the GM that emerged from bankruptcy in July 2 2009 was “the new GM” – a company with a new set of core values that placed 3 consumers ahead of cost. In response to repeated questioning about the cover-up, 4 Barra stated, “That is not the way we do business in today’s GM…. Today, if there 5 is a safety issue, we take action. If we know there is a defect in our vehicles, we do 6 not look at the cost associated with it. We look at the speed in which we can fix the 7 issue.” However, Barra offered no explanation as to why the new GM didn’t act 8 with that swiftness – or act at all – in the second half of 2009, or 2010, 2011, 2012 9 or 2013, when it had direct knowledge that the ignition switch was defective and 10 causing multiple fatalities. Critically, had new GM acted in the manner she 11 testified, Benjamin Hair would still be alive. 12 13 14 78. Barra also told the Subcommittee that it would not attempt to use its 2009 bankruptcy filing to shield itself from liability. As Barra stated: 15 We will not shirk from our responsibilities now or in the future.… Today’s GM will do the right thing.… As I see it, GM has civil responsibilities and legal responsibilities .. .. We will make the best decisions for our customers, recognizing that we have legal obligations and responsibilities as well as moral obligations. We are committed to our customers, and are going to work very hard to do the right thing for our customers. 16 17 18 19 20 21 22 23 24 25 26 27 28 (Emphasis added). 79. Yet, two weeks after making these statements, GM filed a 67-page motion in U.S. Bankruptcy Court in New York to have all class action lawsuits that had been filed against the company for their concealment of the ignition defect dismissed as a violation of the Bankruptcy Court’s Discharge Order. 29 COMPLAINT 1 2 80. Barra also had no answer to the question as to why GM was only 3 considering front-impact crashes in its death toll. As Congressman Phil Gingrey 4 stated: 5 Brooke Melton’s tragic death is not acknowledged as part of this recall because it involved a side impact instead of a front impact…. Ms. Barra, if you connect the dots – I mean, the ignition gets knocked over to the accessory position. There was a problem using faulty, even by your own standards, equipment.… And so maybe what happened was that all of a sudden the car stalls. She is driving perfectly, trying to control without any power steering, without any power brakes, and may very well have – and I don’t know the details of that accident – but may very well have run through a four-way or a red light and was slammed into from the side.… Whether it was a head-on collision or a side collection, it was for the same reason, and she is dead. 6 7 8 9 10 11 12 13 14 15 16 17 18 19 (Emphasis added). 20 21 81. Barra concluded her testimony by stating that GM has “rolled out new 22 values with the customer as our compass, relationships matter and individual 23 excellence,” pointing to the fact that it appointed a new Vehicle Safety Chief, Jeff 24 Boyer. Yet, Barra failed to inform the Subcommittee that GM had, in effect, always 25 had this position. In 2011, for instance, while GM was fraudulently concealing this 26 entire scandal, Gay Kent served as the Executive Director of Vehicle Safety and 27 Crashworthiness, charged with essentially the same responsibilities as the new 28 Vehicle Safety Chief. As Kent stated in a December 27, 2011 interview, “Our 30 COMPLAINT 1 safety strategy is about providing continuous protection for our customers before, 2 during and after a crash.” 3 4 COUNT ONE 5 CLAIM FOR WRONGFUL DEATH 6 (By All Plaintiffs Against Defendant General Motors LLC) 7 8 9 82. Plaintiffs repeat every allegation contained in the paragraphs above and incorporate such allegations herein by reference. 10 11 83. On December 13, 2009, 20-year-old Benjamin Hair was killed while 12 driving a 2007 Pontiac G5 that was designed, engineered, manufactured, tested, 13 assembled, marketed, advertised, sold and/or distributed by old GM. 14 15 84. Defendant General Motors is the successor-in-interest of old GM, and 16 has expressly assumed certain liabilities of old GM under Bankruptcy Code 363, 17 including liability for all death and personal injury caused by their vehicles and the 18 components thereof. 19 20 85. At all times relevant hereto old GM, and its successor-in-interest, 21 Defendant General Motors, had a duty to use reasonable care in the engineering, 22 design, manufacture, testing, assembly, marketing, advertising, and sale or 23 distribution of its vehicles, including the 2007 Pontiac G5 driven by Benjamin Hair, 24 such that the vehicles would function safely when used for their intended purpose. 25 26 27 86. Defendant breached this duty of care during and through the events described above. These breaches include, but are not limited to, the following: 28 31 COMPLAINT 1 a. Manufacturing the 2007 Pontiac G5 purchased by Plaintiffs 2 Brenda Hair and Gordon Hair and driven by Benjamin Hair with a defective ignition 3 switch; 4 5 b. Placing the 2007 Pontiac G5 purchased by Plaintiffs Brenda 6 Hair and Gordon Hair and driven by Benjamin Hair, which was known by 7 Defendant to be defective and unreasonably unsafe, into the stream of commerce; 8 9 10 c. Failing to warn about the defects in the 2007 Pontiac G5 purchased by Plaintiffs Brenda Hair and Gordon Hair and driven Benjamin Hair; 11 12 d. Failing to recall and repair the 2007 Pontiac G5 purchased by 13 Plaintiffs Brenda Hair and Gordon Hair and driven by Benjamin Hair after 14 discovering the defect; and 15 16 17 e. Concealing the defect from the Plaintiffs and from the public at large, and lying about the safety of its products. 18 19 87. Defendant General Motors’ conduct showed such indifference to 20 others, including Plaintiffs, that it constituted an utter disregard of caution 21 amounting to a complete neglect of the safety of another person. Defendant acted 22 with such indifference that its conduct constitutes gross negligence. 23 24 88. On December 13, 2009, Benjamin Hair was driving a 2007 Pontiac 25 G5, manufactured by GM, and containing a defective ignition switch. On that day, 26 Ben’s Pontiac G5 inexplicably went off the road and hit a tree at 50 mph, killing 27 him instantly. Ben was driving down a deserted country road in Charlottesville, 28 Virginia that was two miles from his house – the same road that he had driven nearly 32 COMPLAINT 1 every day for five years – when he lost control of his Pontiac G5. Ben was wearing 2 his seatbelt, but as with so many of the recalled vehicles, the airbags failed to 3 deploy. 4 5 89. Initially, the cause of the accident was completely unexplainable. 6 However, now that GM’s concealment has been revealed, the Plaintiffs understand 7 that Ben’s accident was caused by a defective ignition switch installed on his 8 vehicle. This caused his vehicle to unexpectedly turn off while driving – disabling 9 his power steering, power brakes and airbags, and causing him to lose control of the 10 vehicle while rounding a corner on a rainy day. 11 12 90. As a direct and proximate result of Defendant’s actions, inactions, and 13 negligent and grossly negligent breach of the standard of care, as alleged herein, 14 Decedent Benjamin Hair suffered and died from fatal injuries on or about December 15 13, 2009, while driving a 2007 Pontiac G5 manufactured by GM and containing a 16 defective ignition switch. 17 18 91. As a direct and proximate result of Defendant’s actions, inactions, and 19 negligent and grossly negligent breach of the standard of care, Plaintiffs have 20 suffered damages including, but not limited to, medical, funeral and burial 21 expenses, in an amount to be proven at trial. 22 23 92. As a direct and proximate result of Defendant’s actions, inactions and 24 negligent and grossly negligent breach of the standard of care, Plaintiffs have 25 suffered emotional distress, including sorrow, mental anguish, loss of solace, loss 26 of decedent Benjamin Hair’s love, companionship, comfort, care, assistance, 27 protection, affection, society and moral support, in an amount to be proven at trial. 28 33 COMPLAINT 1 93. As a direct and proximate result of Defendant’s actions, inactions and 2 negligent and grossly negligent breach of the standard of care, Plaintiffs have 3 suffered pecuniary damages, including loss of financial support and loss of services, 4 in an amount to be proven at trial. 5 6 94. The conduct of Defendant was fraudulent, malicious and oppressive, 7 such that Plaintiffs are entitled to an award of punitive damages, in an amount to be 8 determined at trial. 9 10 COUNT TWO 11 CLAIM FOR PRODUCTS LIABILITY - NEGLIGENCE 12 (By All Plaintiffs Against Defendant General Motors LLC) 13 14 15 95. Plaintiffs repeat every allegation contained in the paragraphs above and incorporate such allegations herein by reference. 16 17 96. Defendant designed, engineered, manufactured, tested, assembled, 18 marketed, advertised, sold and/or distributed the 2007 Pontiac G5 purchased by 19 Plaintiffs Brenda Hair and Gordon Hair, and driven by Benjamin Hair. 20 21 97. Defendant owed a duty to use reasonable care in the design, 22 engineering, testing, assembly, marketing, advertisement, inspection, maintenance, 23 warning, sale and/or distribution of the subject vehicle, to avoid exposing the public 24 and ultimate users, like the Plaintiffs, to a foreseeable risk of harm. 25 26 27 98. Defendant breached said duty and is liable to the Plaintiffs for one or more of the following negligent acts and/or omissions: 28 34 COMPLAINT 1 a. Failing to use due care in the design, engineering, testing, 2 assembly, marketing, advertising, inspection, maintenance, sale and/or distribution 3 of the subject vehicle, and/or to utilize and/or implement reasonably safe designs in 4 the manufacture of the 2007 Pontiac G5 purchased by Brenda Hair and Gordon 5 Hair, registered to Brenda Hair, and driven by Benjamin Hair; 6 7 b. Placing the subject vehicle into the stream of commerce 8 knowing that it had a propensity to suddenly and unexpectedly shut off while being 9 used in a reasonably foreseeable manner, rendering it hazardous and dangerous for 10 its contemplated and intended use, and thereby presenting an unreasonable risk of 11 serious injury or death; 12 13 c. Failing to provide adequate and proper warnings of the subject 14 vehicle’s propensity to suddenly and unexpectedly shut off while being used in the 15 manner for which it was intended; 16 17 d. Failing to incorporate or retrofit the 2007 Pontiac G5 purchased 18 by Brenda Hair and Gordon Hair, registered to Brenda Hair, and driven by 19 Benjamin Hair, with existing, reasonable safeguards and protections against 20 ignition system shut-offs and the consequences flowing therefrom, when used in 21 the manner for which it was intended; 22 23 e. Failing to adequately prevent, identify, mitigate and fix 24 defective designs and hazards associated with ignition system shut-offs in 25 accordance with good engineering practices; 26 27 28 f. Failing to notify and warn Benjamin Hair of reported ignition system shut-offs thus misrepresenting the safety of the 2007 Pontiac G5 purchased 35 COMPLAINT 1 by Brenda Hair and Gordon Hair, registered to Brenda Hair, and driven by 2 Benjamin Hair, and the model subject vehicle generally; 3 4 g. Failing to make adequate and timely corrections to the 5 manufacture and design of the 2007 Pontiac G5 purchased and registered to Brenda 6 Hair, and driven by Benjamin Hair, and to the model vehicle generally so as to 7 prevent and/or minimize the effects and incidents of the ignition system shut-offs; 8 and, 9 10 h. Otherwise being careless and negligent. 11 12 99. As a direct and proximate result of Defendant’s actions as alleged 13 herein, Decedent Benjamin Hair suffered and died from fatal injuries on or about 14 December 13, 2009, while driving a 2007 Pontiac G5 manufactured by GM. 15 16 17 100. Defendant’s actions as alleged herein were a substantial factor in causing Brenda Hair and Gordon Hair’s damages and Benjamin Hair’s death. 18 19 20 101. As a direct and proximate result of Defendant’s actions, the Plaintiffs are entitled to damages in an amount to be proven at trial. 21 22 102. As a direct and proximate result of Defendant’s actions, inactions, and 23 negligent and grossly negligent breach of the standard of care, Plaintiff Brenda Hair 24 and Gordon Hair have suffered damages including medical, funeral and burial 25 expenses for Benjamin Hair, in an amount to be proven at trial. 26 27 103. As a direct and proximate result of Defendant’s actions, Plaintiff 28 Brenda Hair and Gordon Hair have suffered emotional distress, including sorrow, 36 COMPLAINT 1 mental anguish, loss of solace, loss of decedent Benjamin Hair’s love, 2 companionship, comfort, care, assistance, protection, affection, society and moral 3 support, in an amount to be proven at trial. 4 5 104. The conduct of Defendant was fraudulent, malicious and oppressive, 6 such that Plaintiffs are entitled to an award of punitive damages, in an amount to be 7 determined at trial. 8 9 COUNT THREE 10 CLAIM FOR PRODUCTS LIABILITY – NEGLIGENT DESIGN 11 (By All Plaintiffs Against Defendant General Motors LLC) 12 13 14 105. Plaintiffs repeat every allegation contained in the paragraphs above and incorporate such allegations herein by reference. 15 16 106. Defendant designed, engineered, manufactured, tested, assembled, 17 marketed, advertised, sold and/or distributed the 2007 Pontiac G5 purchased and 18 registered to Brenda Hair, and driven by Benjamin Hair. 19 20 21 107. Defendant was under a duty to exercise ordinary care to design a product that was reasonably safe for the purpose for which it was intended. 22 23 108. Defendant failed to perform such duty. 24 25 109. Defendant’s negligence in failing to design a reasonably safe product 26 was the direct and proximate cause of Gordon Hair and Brenda Hair’s damages, 27 and Benjamin Hair’s death. 28 37 COMPLAINT 1 2 110. Brenda Hair, Gordon Hair and the Estate of Benjamin Gordon Hair are therefore entitled to damages in an amount to be proven at the time of trial. 3 4 111. As a direct and proximate result of Defendant’s actions, inactions, and 5 negligent and grossly negligent breach of the standard of care, Plaintiffs Brenda 6 Hair and Gordon Hair have suffered damages including medical, funeral and burial 7 expenses for Benjamin Hair, in an amount to be proven at trial. 8 9 112. As a direct and proximate result of Defendant’s actions, Plaintiffs 10 Brenda Hair and Gordon Hair have suffered emotional distress, including sorrow, 11 mental anguish, loss of solace, loss of decedent Benjamin Hair’s love, 12 companionship, comfort, care, assistance, protection, affection, society and moral 13 support, in an amount to be proven at trial. 14 15 COUNT FOUR 16 CLAIM FOR PRODUCTS LIABILITY – 17 FAILURE TO WARN 18 (By All Plaintiffs Against Defendant General Motors LLC) 19 20 21 113. Plaintiffs repeat every allegation contained in the paragraphs above and incorporate such allegations herein by reference. 22 23 114. Defendant designed, engineered, manufactured, tested, assembled, 24 marketed, advertised, sold and/or distributed the 2007 Pontiac G5 purchased and 25 registered to Brenda Hair, and driven by Benjamin Hair. 26 27 28 38 COMPLAINT 1 115. Defendant knew or had reason to know that the 2007 Pontiac G5 2 purchased and registered to Brenda Hair, and driven by Benjamin Hair, was, or was 3 likely to be, dangerous for the use for which it was supplied. 4 5 6 116. Defendant had no reason to believe that those for whose use the product was supplied would realize its dangerous condition. 7 8 117. Defendant failed to exercise reasonable care to inform unsuspecting 9 consumers, including Brenda Hair and Benjamin Hair, of the dangerous condition 10 or of facts which made the vehicle likely to be dangerous. 11 12 118. As a direct and proximate result of Defendant’s actions as alleged 13 herein, Decedent Benjamin Hair suffered and died from fatal injuries on or about 14 December 13, 2009, while driving a 2007 Pontiac G5 manufactured by GM. 15 16 17 119. Defendant’s negligent failure to warn was the direct and proximate cause of the Plaintiffs’ injuries. 18 19 20 120. The Plaintiffs’ are therefore entitled to damages in an amount to be proven at the time of trial. 21 22 121. As a direct and proximate result of Defendant’s actions, inactions, and 23 breach of the standard of care, Plaintiff Brenda Hair and Gordon Hair have suffered 24 damages including medical, funeral and burial expenses for Benjamin Hair, in an 25 amount to be proven at trial. 26 27 122. As a direct and proximate result of Defendant’s actions, Plaintiff 28 Brenda Hair and Gordon Hair have suffered emotional distress, including sorrow, 39 COMPLAINT 1 mental anguish, loss of solace, loss of decedent Benjamin Hair’s love, 2 companionship, comfort, care, assistance, protection, affection, society and moral 3 support, in an amount to be proven at trial. 4 5 123. The conduct of Defendant was fraudulent, malicious and oppressive, 6 such that Plaintiffs are entitled to an award of punitive damages, in an amount to be 7 determined at trial. 8 9 COUNT FIVE 10 CLAIM FOR PRODUCTS LIABILITY – 11 FAILURE TO RECALL 12 (By All Plaintiffs Against Defendant General Motors LLC) 13 14 15 124. Plaintiffs repeat every allegation contained in the paragraphs above and incorporate such allegations herein by reference. 16 17 125. Defendant designed, engineered, manufactured, tested, assembled, 18 marketed, advertised, sold and/or distributed the 2007 Pontiac G5 purchased and 19 registered to Brenda Hair, and driven by Benjamin Hair. 20 21 22 126. Defendant owed a continuing duty to use due care to remedy known defects affecting the safety of its vehicles. 23 24 127. Defendant breached that duty by failing to conduct an adequate 25 recall/retrofit campaign upon learning of the defects associated with the 2007 26 Pontiac G5 purchased and registered to Brenda Hair, and driven by Benjamin Hair. 27 28 40 COMPLAINT 1 128. As a direct and proximate result of Defendant’s actions as alleged 2 herein, Decedent Benjamin Hair suffered and died from fatal injuries on or about 3 December 13, 2009, while driving a 2007 Pontiac G5 manufactured by GM. 4 5 129. Defendant’s failure to recall and retrofit the 2007 Pontiac G5 6 purchased and registered to Brenda Hair, and driven by Benjamin Hair, was the 7 direct and proximate cause of the Plaintiffs’ injuries. 8 9 10 130. The Plaintiffs’ are therefore entitled to damages in an amount to be proven at the time of trial. 11 12 131. As a direct and proximate result of Defendant’s actions, inactions, and 13 breach of the standard of care, Plaintiff Brenda Hair and Gordon Hair have suffered 14 damages including medical, funeral and burial expenses for Benjamin Hair, in an 15 amount to be proven at trial. 16 17 132. As a direct and proximate result of Defendant’s actions, Plaintiff 18 Brenda Hair has suffered emotional distress, including sorrow, mental anguish, loss 19 of solace, loss of decedent Benjamin Hair’s love, companionship, comfort, care, 20 assistance, protection, affection, society and moral support, in an amount to be 21 proven at trial. 22 23 133. The conduct of Defendant was fraudulent, malicious and oppressive, 24 such that Plaintiffs are entitled to an award of punitive damages, in an amount to be 25 determined at trial. 26 27 28 41 COMPLAINT 1 COUNT SIX 2 CLAIM FOR NEGLIGENCE PER SE 3 (By The Estate of Benjamin Gordon Hair Against 4 Defendant General Motors LLC) 5 6 7 134. Plaintiffs repeat every allegation contained in the paragraphs above and incorporate such allegations herein by reference. 8 9 135. Pursuant to Code of Federal Regulations § 573.6, auto manufacturers 10 are required to notify NHTSA within 5 business days of a safety defect in its 11 vehicles, or face a fine of up to $35 million. 12 13 14 136. Defendant had a duty to adhere to this Federal Regulation and report to NHTSA any known safety defect in its vehicles within 5 days of its discovery. 15 16 137. In mid-2013, GM engineers Gary Altman and Ray DeGorgio admitted 17 under oath that GM knew of an ignition switch problem with their vehicles since 18 2004. Thus, pursuant to these federal regulations, GM was required to report the 19 ignition switch defect to NHTSA at least as far back as 2004, if not earlier. 20 21 138. Defendant breached its duty to Plaintiffs, and the public at large, when 22 it waited until February 7, 2014 – 13 years after it discovered the ignition switch 23 problem – to inform NHTSA that it was aware of a major safety defect with its 24 ignition switch. 25 26 27 139. Federal Regulations § 573.6 was enacted to protect a class of people to which Plaintiff belongs. 28 42 COMPLAINT 1 140. As a direct and proximate result of Defendant’s actions and inactions 2 as alleged herein, Decedent Benjamin Hair suffered and died from fatal injuries on 3 or about December 13, 2009, while driving a 2007 Pontiac G5 manufactured by 4 GM containing a concealed defective ignition switch. 5 6 7 141. Defendant’s violation of Federal Regulation § 573.6 was a substantial factor in bringing about the serious harm and injury that Plaintiff has suffered. 8 9 142. As a direct and proximate result of Defendant’s acting in a manner that 10 violated Federal Regulations, the Estate of Benjamin Gordon Hair has suffered 11 damages in an amount to be proven at the time of trial. 12 13 COUNT SEVEN 14 CLAIM FOR BREACH OF EXPRESS WARRANTY 15 (By Plaintiffs Gordon Hair and Brenda Hair 16 Against Defendant General Motors LLC) 17 18 19 143. Plaintiffs repeat every allegation contained in the paragraphs above and incorporate such allegations herein by reference. 20 21 22 144. The subject vehicle was sold and supplied to Brenda Hair by Defendant. 23 24 145. Defendant expressly warranted to the public, and to Brenda Hair, that 25 the subject vehicle could be used safely, for the purpose normally incident to its 26 use, namely transportation. 27 28 43 COMPLAINT 1 2 146. Brenda Hair relied on such warranties in purchasing and allowing her son to continue to use the subject vehicle. 3 4 147. The vehicle sold to and supplied to Brenda Hair was not as warranted. 5 Such breach of warranty included, but was not limited to the defective vehicle 6 ignition system prone to shut off during normal operations causing the steering and 7 braking systems to malfunction and the airbag (supplemental restraining system) to 8 become disabled. 9 10 11 148. Defendant knew or should have known that the subject vehicle did not operate as warranted. 12 13 14 149. As a result of the failure of the vehicle to operate as warranted, Brenda Hair’s son, Benjamin Hair, was killed while driving the vehicle. 15 16 17 150. The failure of the subject vehicle to be as represented was a substantial factor in causing Brenda Hair’s harm. 18 19 20 151. Brenda therefore entitled to damages in an amount to be proven at the time of trial. 21 22 23 24 25 26 27 28 44 COMPLAINT 1 COUNT EIGHT 2 CLAIM FOR BREACH OF IMPLIED WARRANTY OF 3 MERCHANTABILITY 4 (By Plaintiffs Gordon Hair and Brenda Hair 5 Against Defendant General Motors LLC) 6 7 8 152. Plaintiffs repeat every allegation contained in the paragraphs above and incorporate such allegations herein by reference. 9 10 11 153. Defendant designed, engineered, manufactured, tested, assembled, marketed, advertised, sold and/or distributed the subject vehicle. 12 13 14 154. The subject vehicle was sold and supplied to Brenda Hair by and through Defendant. 15 16 155. Pursuant to the Uniform Commercial Code, Defendant implied a 17 warranty of merchantability concerning the subject vehicle that it was fit for the 18 ordinary purposes for which such goods are used. 19 20 21 156. The product sold by Defendant and supplied to Brenda Hair was not of merchantable quality in that: 22 23 a. The product was unreasonably dangerous; and, b. The unreasonably dangerous condition existed when the goods 24 25 26 left Defendant’s hands. 27 28 45 COMPLAINT 1 2 157. As a result of the failure of the subject vehicle to have the expected quality, Brenda Hair’s son, Benjamin Hair, was killed while driving the vehicle. 3 4 5 158. The failure of the subject vehicle to have the expected quality was a substantial factor in causing harm to Brenda Hair. 6 7 8 159. Brenda Hair is therefore entitled to damages in an amount to be proven at the time of trial. 9 10 COUNT NINE 11 CLAIM FOR FRAUDULENT CONCEALMENT 12 (By All Plaintiffs Against Defendant General Motors LLC) 13 14 15 160. Plaintiffs repeat every allegation contained in the paragraphs above and incorporate such allegations herein by reference. 16 17 161. As detailed in paragraphs 18 through 37 above, old GM and its 18 successor-in-interest, Defendant General Motors, actively concealed important 19 facts from Plaintiffs, and the public at large. Specifically, for more that thirteen 20 years, Defendant actively concealed from Plaintiffs, and from the public at large, 21 that millions of its vehicles, including the 2007 Pontiac G5 purchased by Plaintiffs 22 Brenda Hair and Gordon Hair and driven by Benjamin Hair, contained a deadly 23 safety defect. 24 25 162. Defendant designed, engineered, manufactured, tested, assembled, 26 marketed, advertised, sold and/or distributed the subject vehicle with a defective 27 ignition system installed. 28 46 COMPLAINT 1 163. Despite knowing that millions of their vehicles, including the 2007 2 Pontiac G5 purchased by Plaintiffs Brenda Hair and Gordon Hair and driven by 3 Benjamin Hair, contained a deadly ignition switch defect, Defendant concealed the 4 defect from Plaintiffs, and the public at large, as follows: 5 6 a. In September and October 2001, GM designed a fix to the 7 deadly ignition switch defect. However, after designing the fix, GM rejected the 8 redesign because of cost, allowing vehicles to be built with the defective part, 9 concealing the defect from the public and knowingly putting a vehicle into the 10 stream of commerce that it knew would shut off while in use. 11 12 13 b. In 2003, GM began receiving complaints from consumers about their vehicles suddenly shutting off, yet did nothing to correct the problem. 14 15 c. GM then began developing other low-cost vehicles using the 16 same ignition switch that was in the Saturn Ion, despite knowing the switch was 17 defective. 18 19 d. In 2004, GM engineers again witnessed problems with their 20 vehicles unexpectedly shutting off. As one engineer commented in a 2005 email, 21 “I was very aware of an issue with ‘inadvertent ignitions offs’ due to the low 22 mounted ignition switch in the steering column and the low efforts required to rotate 23 the ignition.” Nevertheless, GM concealed the defect from the public and allowed 24 vehicles to be built with the defective part, and placed in the hands of unsuspecting 25 consumers. 26 27 28 e. On November 19, 2004, after its vehicles were already being sold in dealerships throughout the country, GM opened an engineering inquiry to 47 COMPLAINT 1 further examine the ignition switch defect. Thereafter, GM engineers met to 2 consider solutions to the ignition switch problem, but instead issued a directive to 3 close the inquiry with no action. 4 5 f. Following the decision to not fix the defective switch, GM 6 continued to receive complaints from customers about their vehicles suddenly 7 shutting off. As one internal email stated, “[t]here are many reports of that 8 condition for 2005-07.” 9 10 11 g. On May 24, 2005, GM opened another inquiry because of “[c]ustomer concern that the vehicle ignition will turn off while driving.” 12 13 h. Four months after the May 2005 engineering inquiry was 14 opened, GM engineers designed yet another fix for the defective ignition switch. 15 However, “[a]fter consideration of the lead time required, cost, and effectiveness of 16 each of these solutions, the [investigation] was closed with no action.” 17 18 i. In September 2005, GM opened its first legal file on a fatality 19 caused by the ignition key failure. This still did not compel GM to approve the part 20 redesign. Instead, in December 2005 GM issued a one-page Service Bulletin to its 21 dealers instructing them to install a snap-on key cover for customers who 22 complained of the problem. Inexplicably, the Service Bulletin only related to some 23 of the vehicles that contained the defective switch. It would take GM nearly another 24 year – until October 2006 – to amend the Service Bulletin to include the additional 25 models affected. 26 27 28 j. By 2007, GM had knowingly and maliciously placed over one million vehicles on U.S. highways that were manufactured with the defective 48 COMPLAINT 1 ignition switch. While the defect was well known to GM engineers and upper 2 management, the company concealed it from the buying public. Hence, consumers 3 such as the Hairs never knew, nor could have known, of the deadly defect. 4 k. 5 During the 2000s and prior to the relevant events that occurred 6 on December 13, 2009, GM received at least 130 warranty claims from owners 7 about their cars suddenly shutting off but did nothing to inform the public or Federal 8 Safety Regulators, exposing the public to mortal danger. 9 l. 10 As consumers began to die or suffer serious injury, GM 11 systematically tracked the events, creating secret database files for ignition switch 12 accidents. In these files, GM would made notes to specific customers’ files 13 regarding fatalities, paralysis, brain injury and/or stitches. 14 m. 15 Incredibly, when consumers began asserting claims against GM 16 for accidents caused by the vehicles, GM uniformly told the families that it had “no 17 responsibility” for the death and injuries caused by its products. Instead of taking 18 responsibility for its actions, GM attempted to intimidate the families into 19 dismissing their claims, in some instances going so far as to threaten the families 20 with malicious prosecution if they did not drop their claims. 21 22 164. On December 13, 2009, 20-year-old Benjamin Hair was killed while 23 driving a 2007 Pontiac G5 that was manufactured by General Motors and that 24 contained the defective ignition switch. 25 26 165. At the time of his death, General Motors had still failed to notify the 27 public, or the Plaintiffs, of the deadly ignition switch defect contained in their 28 vehicles. 49 COMPLAINT 1 2 166. In September 2010, after Ben’s death, Brenda Hair received a recall 3 notice in the mail that was dated “April 2010,” and which indicated that Ben’s 4 Pontiac G5 was being recalled for power steering failure. 5 6 167. After receiving the recall notice in October 2010, Brenda Hair 7 immediately contacted General Motors and requested that it investigate Ben’s 8 accident. Brenda Hair also filed a complaint with NHTSA. 9 10 11 168. Upon learning of Ben’s death, General Motors took steps to conceal its defective ignition switch from Benjamin Hair’s grieving family, as follows: 12 13 a. Ben’s case was assigned to Sean Kelly at GM. In early February 14 2011, Sean Kelly told Brenda Hair that he would review all of the information he 15 received regarding Ben’s accident with the GM engineers and get back to her. 16 17 b. GM failed to inform Brenda Hair of the ignition switch defect 18 contained in the vehicle driven by Ben. Instead, on March 23, 2011, seven weeks 19 after stating that GM’s engineers would be fully investigating the accident, Sean 20 Kelly sent Brenda Hair an email denying any responsibility for Ben’s accident. GM 21 then closed its file on Ben’s death. 22 23 c. Brenda Hair has asked to see a copy of GM’s findings, but the 24 company stated that the information was “privileged.” Despite Brenda Hair’s 25 repeated requests, to this day, GM still refuses to release its findings. 26 27 28 d. Incredibly, throughout this entire period, General Motors knew that the vehicle Ben was driving contained the faulty ignition switch, yet it 50 COMPLAINT 1 concealed this material information from Plaintiffs. GM also knew that the 2 circumstances surrounding Ben’s accident – the sudden loss of control of the 3 vehicle for no reason, the absence of skid marks as the vehicle left the road, the non- 4 deployment of airbags – were patterns that it had seen in other vehicles with the 5 defective ignition switch, yet it also concealed this information from her. 6 e. 7 GM also knew when it was corresponding with Brenda Hair in 8 2010, that the Hairs’ vehicle contained an Event Data Recorder – a “black box” of 9 sorts – embedded in the floor of the car. This Event Data Recorder would have 10 captured critical data at the point of impact – including the position of the ignition 11 switch – that could have been used by the Hairs to prosecute their case against GM. 12 Despite knowing this, GM made no effort to inspect the vehicle, to preserve the 13 vehicle, or to retrieve the critical information stored on the Event Data Recorder; 14 and it similarly made no effort to warn Brenda Hair that she should make efforts to 15 preserve the vehicle. Instead, GM remained silent for seven weeks, and then simply 16 told Brenda Hair that it had no responsibility for the accident. 17 18 169. At the time it was purportedly investigating its role in Benjamin Hair’s 19 death, General Motors was actively concealing from Plaintiffs, and from the public 20 at large, material facts, including the fact that millions of GM’s vehicles were placed 21 in the stream of commerce containing a deadly ignition switch defect. 22 23 24 170. Plaintiffs did not know of these concealed facts, nor could they have reasonably discovered them through the use of due diligence. 25 26 171. Had Plaintiffs Brenda Hair and Gordon Hair known of these concealed 27 facts, they would not have purchased the 2007 Pontiac G5 for their son, Benjamin 28 Hair. 51 COMPLAINT 1 2 3 172. Had Benjamin Hair known of these concealed facts, he would not have driven the 2007 Pontiac G5. 4 5 173. General Motors intended to deceive Plaintiffs, and the public at large, 6 into believing that their vehicles were safe for driving by concealing these material 7 facts. 8 9 174. Plaintiffs reasonably relied upon Defendant’s deception in purchasing 10 and continuing to operate a defective, unreasonably dangerous vehicle, which 11 dangerous condition was unknown to them. Had the omitted information been 12 disclosed, Plaintiffs would have been aware of it and would have acted differently. 13 14 175. As a direct and proximate result of Defendant’s acts of concealment as 15 alleged herein, Decedent Benjamin Hair suffered and died from fatal injuries on or 16 about December 13, 2009, while driving a 2007 Pontiac G5 manufactured by GM. 17 18 176. Defendant’s concealment was a substantial factor in Plaintiffs’ harm 19 in that, but for Defendant’s deception, Brenda Hair and Gordon Hair would not have 20 purchased the 2007 Pontiac G5, and Benjamin Hair would not have continued to 21 operate the unreasonably dangerous vehicle. As such, on December 13, 2009, 22 Benjamin Hair would not have been driving a vehicle with a defective ignition 23 system prone to shutting off during normal operations, and would be alive today. 24 25 26 177. As a result of Defendant’s misrepresentations, Plaintiffs were injured and suffered damages. 27 28 52 COMPLAINT 1 2 178. Plaintiffs are therefore entitled to damages in an amount to be proven at the time of trial. 3 4 179. As a direct and proximate result of Defendant’s actions, the Plaintiffs 5 have suffered emotional distress, including sorrow, mental anguish, loss of solace, 6 loss of decedent Benjamin Hair’s love, companionship, comfort, care, assistance, 7 protection, affection, society and moral support, in an amount to be proven at trial. 8 9 180. The conduct of Defendant was fraudulent, malicious and oppressive, 10 such that Plaintiffs are entitled to an award of punitive damages, in an amount to be 11 determined at trial. 12 13 COUNT TEN 14 CLAIM FOR VIOLATION OF THE VIRGINIA 15 CONSUMER PROTECTION ACT OF 1977 16 (By Plaintiffs Gordon Hair and Brenda Hair 17 Against Defendant General Motors LLC) 18 19 20 181. Plaintiffs repeat every allegation contained in the paragraphs above and incorporate such allegations herein by reference. 21 22 182. In or about 2007, Plaintiff Brenda Hair and Gordon Hair purchased a 23 2007 Pontiac G5 that was manufactured by General Motors for her son, Benjamin 24 Hair. The sale of the vehicle to Brenda Hair was a “consumer transaction” as 25 defined in Section 59.1-198 of the Code of Virginia; the vehicle constitutes “goods” 26 as defined in Section 59.1-198 of the Code of Virginia; General Motors is a 27 “supplier” as defined in Section 59.1-198 of the Code of Virginia; and Plaintiffs 28 53 COMPLAINT 1 Brenda Hair and Gordon Hair are “persons” as defined in Section 59.1-198 of the 2 Code of Virginia. 3 4 183. In the course of the transactions involving the sale of the 2007 Pontiac 5 G5, General Motors engaged in the following unfair and/or deceptive practices in 6 violation of Section 59.1-200A of the Code of Virginia: 7 a. 8 9 10 General Motors misrepresented that the 2007 Pontiac G5 had certain characteristics or benefits, in violation of Section 59.1-200A.5, namely misrepresenting that the vehicle was safe for use; 11 b. 12 General Motors misrepresented that the 2007 Pontiac G5 was of 13 a particular standard, quality, grade, style or model, in violation of Section 59.1- 14 200A.6, namely misrepresenting that the vehicle was safe for use; 15 c. 16 General Motors used deception, fraud, false pretense, false 17 promise, or misrepresentation in connection with a consumer transaction, in 18 violation of Section 59.1-200A.14, namely, fraudulently representing and 19 misrepresenting to the public that the vehicle was safe for use, all the while knowing 20 that the vehicle contained a deadly ignition switch defect. 21 22 184. On information and belief, General Motors intended that Plaintiffs 23 Brenda Hair and Gorrdon Hair rely upon the above-described misrepresentations 24 and omissions. 25 26 185. As a result of General Motors fraud, misrepresentations and omissions, 27 Plaintiffs Brenda Hair and Gordon Hair been damaged in an amount to be proven 28 at trial. 54 COMPLAINT 1 2 186. The above-described actions were committed by General Motors 3 wilfully, wantonly and with reckless disregard of the rights of Plaintiffs Brenda Hair 4 and Gordon Hair, and as such violate Sections 59.1-200A.5, 6 and 14, and entitle 5 Brenda Hair and Gordon Hair to seek recover of three times her actual damages, 6 plus attorney’s fees and costs, pursuant to Section 29.1-204 of the Code of Virginia. 7 8 WHEREFORE, Plaintiffs pray that the Court award them: 9 10 Count One 11 1. Compensatory damages; 12 2. Emotional distress and loss of society damages; 13 3. Pecuniary damages; 14 4. Punitive damages. 15 16 Count Two 17 1. Compensatory damages; 18 2. Emotional distress and loss of society damages; 19 3. Pre-judgment interest as allowed by Virginia statute; 20 4. Punitive damages. 21 22 Count Three 23 1. Compensatory damages; 24 2. Emotional distress and loss of society damages; 25 3. Pre-judgment interest as allowed by Virginia statute. 26 27 28 55 COMPLAINT 1 Count Four 2 1. Compensatory damages; 3 2. Emotional distress and loss of society damages; 4 3. Pre-judgment interest as allowed by Virginia statute; 5 4. Punitive damages. 6 7 Count Five 8 1. Compensatory damages; 9 2. Emotional distress and loss of society damages; 10 3. Pre-judgment interest as allowed by Virginia statute; 11 4. Punitive damages. 12 13 Count Six 14 1. Compensatory damages. 15 16 Count Seven 17 1. Compensatory damages. 18 19 Count Eight 20 1. Compensatory damages. 21 22 Count Nine 23 1. Compensatory damages; 24 2. Emotional distress and loss of society damages; 25 3. Punitive damages. 26 27 28 56 COMPLAINT 1 Count Ten 2 1. Compensatory damages; 3 2. Treble damages pursuant to Code of Virginia Section 29.1-204; 4 3. Attorneys’ fees and costs pursuant to Code of Virginia Section 29.1204. 5 6 7 All Causes of Action 8 1. Costs of suit. 9 2. All other relief the Court deems necessary and proper. 10 11 MLG AUTOMOTIVE LAW, APLC 12 13 14 15 16 17 18 19 20 Dated: May 21, 2014 By: _____________/S/______________ Jonathan A. Michaels, Esq. Matthew S. Grayson, Esq. Ashley D. Rose, Esq Attorneys for Plaintiffs, Gordon Hair and Brenda Hair, individually, and Gordon Hair and Brenda Hair, as coAdministrators of the Estate of Benjamin Hair 21 22 23 24 25 26 27 28 57 COMPLAINT JURY DEMAND 1 2 3 Plaintiffs hereby demand a trial by jury on all triable issues. 4 5 MLG AUTOMOTIVE LAW, APLC 6 7 8 9 10 11 12 13 14 Dated: May 21, 2014 By: _____________/S/______________ Jonathan A. Michaels, Esq. Matthew S. Grayson, Esq. Ashley D. Rose, Esq Attorneys for Plaintiffs Gordon Hair and Brenda Hair, individually, and Gordon Hair and Brenda Hair, as coAdministrators of the Estate of Benjamin Hair 15 16 17 18 19 20 21 22 23 24 25 26 27 28 58 COMPLAINT