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Masters of Trade, Not of Weight - California Pawnbrokers Association
CAPA California Pawnbrokers Association Collateral Loan & Secondhand Dealers Association of California Summer 2012 Masters of Trade, Not of Weight From the Playground to the Office… ANCE WEXLER INSUR INSURING AGENCY, INC. S R E K O R B PAWN SINCE 1968 rices P e iv it t e p m o ge at C a r e v o C t s e B The No Coinsurance Available Coverages: ■ Pawned & Owned Jewelry & Guns ■ Pawned & Owned Other Stock ■ Building ■ Furniture, Fixtures, Improvements, etc. for Pawned & Owned Guns & Jewelry or Other Stock ■ Money & Securities ■ Outdoor Signs We pay based on your choice of the following: ■ Property in Transit ■ Exterior Glass ■ Replacement Cost ■ Memo ■ General Liability ■ 2 or 3 times pawn value ■ Shipments ■ Products Liability for Guns & Ammunition ■ Actual cost of the loan plus legally accrued interest ■ Employee Theft ■ Loss of Business Income CALL 1-800-432-1853 FOR AN IMMEDIATE QUOTE Wexler Insurance Agency, Inc. 1120 Ponce de Leon Blvd. Coral Gables, FL 33134 Tel: 305-445-5050 Fax: 305-448-8189 Nationwide: 1-888-4-WEXLER 1-800-432-1853 E-mail: info@wexlerinsurance.com Internet: www.wexlerinsurance.com New York Office 45 West 45th St. Suite 808 New York, NY 10036 Tel: 212-391-5211 Fax: 212-391-5212 California Office 2711 East Coast Hwy. Suite 106 Corona del Mar, CA 92625 Tel: 949-723-3835 Fax: 949-723-3839 Georgia Office 845 Glengate Place Atlanta, GA 30328 Tel: 404-252-9593 Fax: 404-252-9859 Virginia Office 20268 Island View Court Potomac Falls, VA 20165 Tel: 703-450-6166 Fax: 703-450-1830 Ohio Office 7363 E. Kemper Rd. Suite C & D Cincinnati, OH 45249 Tel: 513-891-2131 Fax: 513-891-2132 Ask about our exclusive Workers Comp program for Pawnshops which is available in all 50 states. Time for a sanity check. Is your Pawn Software driving you crazy! PawnMaster Now Features: KeyDX™ Multi-Store Reporting Engine Text Messaging Integrated Rolex Authenticator and Counterfeit Watch Database Do you ever hear from your Software provider? What modifications, if any, have been implemented to your Software? Are new versions of the Software just fixing problems or are they providing enhancements to your business needs? Let PawnMaster provide you with the peace of mind that you deserve! PawnMaster pawn management software has evolved over twenty Financial Transaction Software Solutions (888) 949.7296 sales@DataAge.com DataAge.com years, leveraging experience and expertise attained from thousands of pawn operations and a multitude of perfected sound conversions. To learn how PawnMaster can help keep your sanity please visit dataage.com/pawnmaster or call toll-free at (888) 949-7296. Officers Diane Taylor President Trader’s Loan & Jewelry Reseda, CA Phone: (818) 345-8696 Contents President’s Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Surviving State Board Of Equalization Audits . . . . . . . . . . . . . . . . 10 dtaylor393@aol.com Legislative Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Tony DeMarco Coin Dealers Cry ‘Sweetheart Deal’ in Sacramento. . . . . . . . . . . . 14 First Vice President Western Loan & Jewelry Los Angeles, CA Phone: (323) 268-4120 Mack’s Marketing Corner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Capitol Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 westernloan@aol.com Curt’s CAPA Wisdom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Israel Adato Stakes are Higher than Ever in Discovery’s Newest Series ‘Final Offer’. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Second Vice President Express Financial Services San Diego, CA Phone: (619) 428-8003 israeladato@yahoo.com Jan Schneider Secretary R & J Jewelry & Loan San Jose, CA Phone: (409) 295-3610 jewelryjan@att.net Michael Herda Treasurer Atlas Loan & Jewelry Bellflower, CA Phone: (562) 263-7296 atlaspawn@aol.com Staff Kimberly Andosca Executive Director CAPA P.O. Box 1826 Valley Summers, CA 95252 Phone: (209) 786-5115 Fax: (209) 786-5114 kandosca@caltel.com Copyright © 2012 CAPA Opinions expressed in these articles are those of the individual authors and do not necessarily represent the views of CAPA. Summer 2012 From the Playground to the Office. . . . . . . . . . . . . . . . . . . . . . . . . 26 Pawn Around the State. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Masters of Trade, Not of Weight . . . . . . . . . . . . . . . . . . . . . . . . . . 30 CAPA 56th Annual Convention & Exposition. . . . . . . . . . . . . . . . . . 33 Thank-you to Our Early Convention Sponsors. . . . . . . . . . . . . . . . . 38 Directors Larry Anapolsky California Loan & Jewelry Sacramento, CA Phone: (916) 446-6175 lga916@aol.com Art Artinian All Season Pacoima, CA Phone: (818) 896-4366 pacoimapawn@verizon.net Doug Brown Highland Park Pawnbrokers Los Angeles, CA Phone: (323) 254-2834 dougb@musicpawn.com Richard Cohn Reed’s Diamond Company Los Angeles, CA Phone: (323) 262-9127 reed_711@hotmail.com Michael Di Lucchio Rocky’s Pawn Shop Banning, CA Phone: (951) 849-1422 rockysbanning@gmail.com Michael Elliott North American Metals Van Nuys, CA Phone: (800) 773-1626 melliott@NorthAmericanMetals.com Stephen Foster - Editor in Chief Fresno Coin Gallery Jewelry & Loan Fresno, CA Phone: (559) 222-2646 fresnocoin@aol.com Jennifer Grossi Pleasant Hill Coin & Jewelry Exchange Pleasant Hill, CA Phone: (925) 937-7877 jen@grossigroup.com Michael Hyman Pawn Advantage Store Santa Rosa, CA Phone: (707) 527-7296 pawnad@sonic.net Dwight Kelly Super Xpress Pawn Riverside, CA Phone: (951) 785-5610 justpawnit@sbcglobal.net Stan Lukowicz, III Capital City Loan Sacramento, CA Phone: (916) 334-7296 stanjr@capitalcityloan.com John Martin Gems n’ Loans Oceanside, CA Phone: (760) 722-2762 John_gemsnloans@yahoo.com Pat Rogers Perris Pawn Perris, CA Phone: (951) 443-1716 perrispawn@verizon.net Tal Shmargal The Collateral Lender Beverly Hills, CA Phone: (310) 657-3718 loanmart@yahoo.com Sam Shocket King’s Jewelry & Loan Los Angeles, CA Phone: (213) 383-5555 kings-jl@pacbell.net Barry Smith BG Loan & Jewelry Co. Bell Gardens, CA Phone: (562) 927-7296 barry@the-pawnshop.com Ken Smith Cindy’s Pawn Hemet, CA Phone: (951) 925-6080 ksmith@airenetworks.com Jordan Tabach-Bank Beverly Loan Company Beverly Hills, CA Phone: (310) 275-2555 Seth Ward Union Life and Casualty Insurance Phoenix, AZ Phone: (800) 545-5624 seth@pawnins.com 5 • Integrity • Service • Precision • Speed “Our commitment, your advantage.” Karat Scrap Settlement - Same Day • Same Day Full Settlement • Lock-In Flexibility • Assay Precision • No Fees • Fire assay option available Rates Gold Settlement: 99.3% + 90% of silver content 99.2% + 90% of silver content 99.1% + 90% of silver content 99% 98.5% Platinum Rates Settlement: 95% 92% Pure Content 100 + tr. oz. 50 - 99.9 tr. oz. 20 - 49.9 tr. oz. 5 - 19.9 tr. oz. 1 - 4.9 tr. oz. Pure Content 10 + tr. oz. 1 - 9.9 tr. oz. Stone Removal - 2 to 4 Days Delicate Chemical Based Process Protect your Diamonds Increase your Lot Value Frosting Service Optional 98% Payment (5+ tr. oz. pure) 96% Payment (1 - 4.9 tr. oz. pure) *$50 fee will apply to quantities less than 2 tr. oz. We Buy Diamonds Melee into money immediately! Silver Settlement - 24 Hour Turnaround Rates 96% (75%+ Purity) 95% (75%+ Purity) 92% (50 - 74.9% Purity) 90% (50 - 74.9% Purity) * No harmful elements Dallas Location: 13620 Gamma Rd Dallas, TX 75244 Pure Content 100 + tr.oz 1 - 99.9 tr.oz 100 + tr.oz 1 - 99.9 tr.oz 1-866-950-PLAT(7528) www.hitechpmr.com Houston Location: 8598 Westheimer Houston, TX 77063 President's Message President’s Message T 167 Hr Honestreturnium Looking for an honest return on your scrap jewelry? At David H. Fell & Company, honesty isn’t just the best policy. It’s the only policy. his has been a very busy year so far. We are working on one of the largest pieces of legislation we have ever been involved with – AB391. Along with that we are constantly trying to stay on top of all of the issues that are popping up in your cities regarding downloading. Our lobbyist, Bill Duplissea, has been doing an amazing job! We currently have 82 co-authors. The bill just left the Senate floor with a 52 yes to 0 pass. Now we are on to the Assembly where we may have some issues. Please make sure you have either sent in the “Rally” letters electronically or have written personal letters to our Governor, Jerry Brown as well as all of your Legislators in Sacramento supporting AB 391! Please see page 14 for more information. As all of you know we have been working on our Bylaws. It has been a very long time since these very important documents have been reviewed by professionals. Bylaws are the foundation of an Association. There are many legal requirements in California that MUST be in Association Bylaws. We have taken every step possible to make sure they are compliant. There are also some management changes that were made within the document. These changes were recommendations of professionals in Association management as well as our Association attorney. I want to thank you for participating in this very important part of CAPA membership. Our Convention is right around the corner. October will be here before we know it! Please make your reservations early. Our vendor hall is just about sold out! This is going to be one of the best CAPA Conventions yet. I look forward to seeing all of you there. Have a GREAT summer! Sincerely Diane Taylor For more than 35 years, thousands of repeat customers have come to trust us to deliver the highest possible return for their metal. And that’s the truth. Outstanding in every element. ™ Call 800-822-1996 or visit dhfco.com 8California 8 California Pawnbrokers Association – CAPA President's Message RAPAPORT DIAMOND AUCTIONS The cash market for diamonds JULY 9-19, MELEE NEW YORK & BELGIUM JULY 11-18, SINGLE STONE AUGUST 6-9, MELEE NEW YORK & ISRAEL NEW YORK AUGUST 28 - SEPTEMBER 5, MELEE NEW YORK & BELGIUM CONTACT US TO PARTICIPATE: +1-212-354-9800 auctions@rapaport.com www.rapaportauctions.com Surviving State Board Of Equalization Audits Surviving State Board Of Equalization Audits T here you are, a nice hot cup of coffee in your hand when you see in the stack of unopened mail an envelope from the BOE. No, it is NOT the Benevolent Order of Elks! Sure enough, it’s an invitation to attend a sales tax audit conducted by the California State Board of Equalization, the BOE. What is your game plan? How do you survive this governmental meddling? Follow these survival tips and you should do just fine, or at least live to write this next CAPA article on an audit! ANTICIPATE AND PLAN FOR AN AUDIT LONG BEFORE THE “INVITE” ARRIVES As many of you know, in my former life, I was a police officer. At the police academy, one of our Drill Instructor’s favorite lines was, “Piss poor planning makes for poor performance.” Your survival of a BOE audit begins the moment you realize and accept the fact that you will be audited and you start actively planning for that day. Here are some ideas on planning you need to immediately implement. 1. Follow The Money / Follow The Merchandise The BOE will always follow the money. Consequently, you must always have a plan in place that will track a piece of merchandise from the moment it enters your store. You should be able to trace out all items of merchandise and how you ac- quired them. While a receipt of any acquisition is the basic requirement, computerization of your inventory is critical. Look for and use programs that will track the date you purchased or defaulted an item through its resale or melt date. While it is not required under the law (except for watches and certain building material), it’s nonetheless a good practice to record the name and address of the buyer. Always record a complete and accurate description of the merchandise being sold, and if you sell an item “tax included”, make certain you itemize the tax in the sales receipt. Many newer software programs can track inventory, through bar scanner tags, from the moment it arrives as a pawn, through default and then into sales inventory. The same software can track that item through the final sale to a retail customer. Keeping and tracking inventory in this manner, lets you know where items are at all times, and will aid you in persuading the BOE that you have reported and paid the correct tax. Moreover, these programs demonstrate at the push of one or two icons your store’s unique default rate, and that rate can even be filtered by the type of goods being examined. Further, using such a tracking program will likely preclude the BOE from applying its default rate it assumes is otherwise “reasonable” for the pawn industry. Regardless of how an item of inventory is ultimately dis- CAPA MEMBERS GET FREE LEGAL ADVICE “One of the many valuable benefits of being a member of CAPA is having access to FREE legal advice from one of the state’s most knowledgeable pawn operations attorneys.” - Robert Verhoeff, CAPA Past President Have an issue that you'd like addressed in the newsletter? Just let us know! The Law Offices of Jon Webster offers CAPA members 30-minutes of consultation monthly – a $1,200 value! Law Office of Jon Webster 1985 Bonifacio Street, Suite 102 Concord, CA 94520 Phone: 925-686-8790 Fax: 925-686-8795 jon@jwcounsel.com Surviving State Board Of Equalization Audits posed of, whether by sales, scrap, loss, donation or destruction, be able to show that trail. 2. The Loan Contract is Your Bond and Your Shackle Your loan contract is not only your bond, but it could be your shackle! Be readily familiar with the terms of your loan contract. Follow it scrupulously. Be able to explain your contract rationally to your legal representative. Remember, a “taxable event’ is triggered when there is a change in title. Consequently, if you receive title “by operation of law” and then “restore” title to the customer, the BOE will look for your collection of sales tax on that restoration of title. If you have an alternate theory to address this situation, discuss it with your legal representative before you walk into a BOE audit. 3. Common Sense is Good Too As any BOE auditor and any detective worth his or her salt will tell you, bank account statements reveal a lot more than what is on deposit. Consequently, if you declare a certain amount of taxable sales, and/or a certain amount of income from your pawn shop, your bank accounts should reflect and be consistent with these declarations. The commingling of deposits from your other business ventures should be strictly avoided. Finally, make certain that all loans and all sales receipts are numbered sequentially. Breaking the sequence of any series is a red flag for any auditor. It should also be an alert to you of potential internal theft and/or shortage. Pay attention. Double check that your system and/or software cannot be Summer 2012 intentionally or inadvertently altered by someone who is not authorized. Every loan issued should be printed on paper. Effectively and realistically, know and be able to explain (at least to your retained professional) your business. 4. Treatment of Lay-a-way Forfeitures, Sales Discounted by “Trade In” Property and Repairs Lay-a-way defaults and merchandise discounted by credits arising from property taken in trade must be treated with care and consistency. If you realize a gain from a lay-a-way customer’s deposits because that customer fails to complete the lay-a-way agreement, you must declare and ultimately pay tax on this profit. If you accept property in trade for an item you are selling, handle the sale as two separate transactions, i.e., the first being a buy, and the second a sale. Record the purchase of the item taken into your inventory and duly report it on a JUS123 form. Then apply the proceeds of that buy to the purchase. Report and pay the full sales tax on the sale. If your store does repairs, make certain that you charge sales tax on the parts used in the repair. However, as a reminder, there is no tax (at least not yet!) on labor. 5. Melts and Wholesale Items When you melt scrap, each item going into that melt should be accounted for using its inventory tracking number, if available, loan or buy receipt. Not only will approaching a melt in this manner aid in any BOE audit, any shipment loss of the 11 Surviving State Board Of Equalization Audits melt can be readily established for insurance claim purposes. If you purchase items wholesale, make certain that the acquisition is properly recorded and that you retain on the documentation the wholesale license number of the party with whom you are dealing. Interdealer transfers are also required to meet the requirements of the California Business and Professions Code applicable to all pawn and secondhand dealers. When you sell some of your inventory wholesale, you must keep a record of all purchasers buying from you with their resale permit number. It is recommended that you also check with the BOE in order to confirm the person with whom you are dealing can purchase the type of inventory you are selling at wholesale. Verification can be completed using the BOE’s website: https:// efile.boe.ca.gov/boewebservices/verification.jsp REMEMBER: Just because your buyer supplies you with a wholesale number, it does not necessarily mean that the number is real, valid, or that the number is meant to exempt them from sales tax for the particular merchandise they are buying from you. Up to date, valid copies of wholesale licenses, and the regular keeping of reseller cards filled out and signed by the resale-buyer, together with common sense consideration as to whether the merchandise you are selling will be resold and tax collected by your buyer, are the minimum standard that the BOE is likely to expect of you in order to avoid being responsible for an unrecorded, taxable sale and its attendant penalties. When in doubt, call the BOE hotline at (800) 400-7115. 6. If All Else Fails, Call, Consult and Retain Professional Assistance So, you have planned for the day, and it has now come. The BOE letter is laying on your desk like an over ripe melon in the Summer Sun. What now? Do not believe that the only thing you have to fear is “fear itself”! You are not done planning for this day. Immediately call and consult with a tax or legal professional who is versed with handling a BOE audit. DO NOT SPEAK WITH THE BOE WITHOUT REPRESENTATION. Let your retained representative prepare you for the audit and let him or her communicate with the BOE on your behalf! All of your planning can go out the door if you don’t approach a BOE audit with a professional. CONCLUSION Start planning for a BOE audit the moment you start your business. If you haven’t started, declare a date certain that you will start planning for your audit. Train your staff to be consistent in their treatment of all sales, loans, forfeitures and alternative final dispositions of inventory. Retain your tax or legal representative immediately after receiving your BOE notice of audit. Plan with your professional representative before you appear at the audit. Follow these suggestions and you will survive to tell the tale! This article could not have been written without the detailed and thought provoking assistance of CAPA member Sam Shocket. Sam’s advice and counsel was greatly appreciated by the author. Jon Webster ■ 12California Pawnbrokers Association – CAPA Surviving State Board Of Equalization Audits We also offer: ::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: :::::::::::::::::::::::::::::::::::::::::::::: ::::::::::::::::::::::::::::::::: Call us today to learn how the Pawnsafe can protect your business! Summer 2012 Toll Free (800) 334-6060 www.socalsafe.com 13 Legislative Update Coin Dealers Cry ‘Sweetheart Deal’ in Sacramento W e all knew t h e Tony DeMarco, CAPA Legislative Chair road to success for AB 391 was going to be a battle and, at the very least, a little bumpy. Remember, it is a lot easier to kill a bill than to get one passed, especially a fee bill like AB 391. It was unfortunate and very insulting that the Coin Dealers Association, led by Barry Stuppler, once again, took it upon themselves to stick it to us. On May 8th, Mr. Stuppler sat in the Senate Public Safety Committee and testified that our lobbyist secretly received a “sweet heart deal” between law enforcement, the Department of Justice and CAPA. In addition, Mr. Stuppler was upset that his association did not know anything about all of the DOJ meetings that were held in Sacramento last year. The fact is, coin dealers are exempt from all secondhand licensing laws in Califor- It was unfortunate and very insulting that the Coin Dealers Association, led by Barry Stuppler, once again, took it upon themselves to stick it to us. nia. Mr. Stuppler should know this. He lobbied for, and got, a complete exemption for his industry a decade ago. This “carve out” back in 2000 was a result of opposing the pawnbroker bill SB 1520 which implemented a statewide database (but did not fund). One thing that I was told, and what I have learned, is an industry association should never go against another industry’s legislation. It will come back to bite you. One must ask oneself why the coin dealers are so worried about AB 391 when their industry is exempt from all secondhand licensing. We have had other bumps in the road that Mr. Duplissea has had to smooth out. He was able to do this because of all the hard work that was performed by himself and the CAPA Leg Committee. Most of the potential bill killers had been anticipated months ago and were easily handled by our gifted and well connected lob- SPECIALIZING IN PAWNBROKER INSURANCE AND BONDS FOR OVER 27 YEARS INSURANCE AND BONDS FOR THE PAWNBROKER INDUSTRY Phone: (866) 4EZ-BONDS or (866) 439-2663 Fax: (818) 345-1878 www.uhleinsurance.com • fran@uhleinsurance.com 14California Pawnbrokers Association – CAPA Legislative Update CCBMA's President Barry Stuppler tells the Senate Public Safety Committee that AB 391 is unfair to coin dealers. byist. Our bill was unanimously passed out of the Senate Public Safety Committee then to the Senate floor where it was unanimously voted off the floor and sent to the Assembly. Due to a Leg Counsel opinion, it went back to the Senate for an amendment, temporarily. This bill has been no easy feat and has needed an enormous amount of time and recourses. Bill is doing a fabulous job. Sacramento Injunction Our injunction against the Sacramento County ordinance is still in the Court of Appeals where we are waiting for a briefing schedule from the Appeals Court. We still see some local insistence on mandatory local uploading while they officially say the system is “voluntary.” Oakland Our Attorney is currently in discussions with the City Attorney and City Administrator helping them draft a effective ordinance that will hopefully solve Oakland’s real problem: the proliferation of secondhand gold buyers. Since secondhand law/ ordinance mirrors pawn ordinances, Summer 2012 CAPA must always try to be at the negotiating table since our industry will be affected by any local changes. It is very important that you stay up to date with what your local County or City Council puts on their agenda that would affect the pawn industry. If you see something that alarms you please forward it to me. San Diego City Your CAPA Vice President, Israel Adato, and several other San Diego members were instrumental in reducing the license fee the City of San Diego was trying to get. In addition, for the first time in the city’s history, secondhand dealers “use” is identical to that of pawn use. This is important when cities try to exclude pawnbrokers from areas and not the large numbered secondhand dealers. Job well done San Diego group! San Diego County Sheriff CAPA members in San Diego County received a letter from their Sheriff informing them that they were going to purchase (or did purchase) Leads Online, and you know the routine, wanted all brokers to “volun- teer” to upload. CAPA immediately summoned Jon Webster to draft and send a letter on behalf of San Diego CAPA members stating, among other things, that in order to comply with their request, each broker would have to get a signed “opt out” letter. This was due to the Federal and State customer privacy laws that protect customer’s financial information. This has now become CAPA’s primary response to local jurisdictions that purchase a “3rd party” database system. In Conclusion As you can see it continues to be a very busy year both in Sacramento and locally. We, your board and CAPA contractors, could not be as effective as we are without a STRONG member association. A lot of our members have been heavily supportive monetarily and taking time to come to events. I thank you all. One last thing, Jon Webster has been getting several calls about State Board of Equilization audits and Weigh Master licensing. There are two articles in this newsletter on these subjects. Please read them. Use your free time with Jon to ask any questions. ■ 15 Mack's Marketing Corner Mack’s Marketing Corner A s mentioned in previous articles, your store appearMack Hembree, Gems N’ Loans ance can really make a difference in not only store traffic, but also will result in you dealing in more high-end jewelry pieces. As an example I am sharing with you pictures of my newly remodeled Temecula, California pawn shop and since they say a picture is worth a thousand words, this column will be limited in words. Based on past experience, the nicer I make a store the better it does. So we did extensive remodeling, spending a good amount of money. With this one I am trying something different. I have installed a secure “cashiers cage” with bullet proof glass. This is where all cash transactions will be handled as well as many renewals as possible. Counter and showcase employees will give the proper paperwork to the customer and the customer will go to the cashiers cage to get their money and/or pay. Since this is the first time doing this, there will be adjustments . The cashier will have a cell phone and panic button handy in case there are any problems. Anyway, look over the pictures and if you have any questions or comments, my email address is m.hembree@me.com. ■ 16California Pawnbrokers Association – CAPA we buy rocks Mack's Marketing Corner SELL US YOUR DIAMONDS FOR CASH – ANY SHAPE, SIZE AND QUALITY We offer a hassle free, fully insured evaluation of your diamonds and diamond jewelry + 1 (646) 758 0292 | WWW.WHITEPINEDIAMONDS.COM INFO@WHITEPINEDIAMONDS.COM Mack's Marketing Corner Proud Members of: Capitol Report Capitol Report A Bill Duplissea gain, the news from Sacramento is good news and bad news. Very good for CAPA, not so good the people of the State of California. it quick” since no others will be allowed that accommodation. So the latest news is Senator Yee will present our bill to the full Senate on June 14th. CAPA Specific: Keeping in mind that the voters passed a ballot proposition for a majority vote budget instead of a 2/3rds majority. They also passed a ballot proposition that would withhold legislative pay checks if they do not pass a budget no later than June 30. Voters also passed Proposition 1A to stop them from raiding local funds, and Prop 26 to stop taxes and fees from being moved from one purpose to another purpose. The casual observer might say that the direction from the people in the democratic republic was pretty clear ——-NOT SO. As I write they are busily figuring out a way to raid all of the special funds that are non-General Fund and counting them as revenue in the General Fund so that they do not have to cut spending as outlined in the Governor’s May Revision. This should be seen in the light of the Governor’s May Revision counting some $8.6 B in increased taxes for fiscal year 2012-2013. One small detail need to be mentioned, the tax increase is not likely to pass (only polling at 52% this far out from November 3rd would indicate it will fall below the 50% plus one vote requirement) and even if it passes, the revenue will not be realized until well into the second half of 2013. In other words, they will not stop spending. There are few options left to the people, the state government is on auto-pilot. There is no news except AB 391 (Pan). In fact there is no life for your lobbyist except AB 391 (Pan). Our bill is moving nicely through the State Senate. We received a vote of 7 Aye to 0 NO in Senate Public Safety Committee. Our next stop was a bit thornier as at the last minute we got caught up in an attempt to put our bill on the suspense file due to the budget nightmare (more to follow on that). Without going into too much detail, our bill would have been held there until a final budget compromise was effected which shall be very late June. Thanks to the good work of our friends in the Legislature, ours was the only special fund (non-State General Fund) appropriation bill that was directly reported out to the Senate Floor with a recommendation for “due pass” (that is a very good thing in appropriations language) 6 Aye 0 No. We were supposed to have AB 391 taken up on the Senate Floor on June 11th, but the Senate took up no bills. They instead argued about what kind of budget they were going to cobble together. They were going to pass us again tomorrow, June 14th, but thanks again to our friends the Pro Tem has given his permission to have our bill heard on the Senate Floor, and Senator Yee was told to “make General News from Sacramento: Sorry to depress you……Bill ■ E Checks There are strict regulations on E However, in this case, there is the police to do anything. So, if you do issue a check, your checks now. I don’t have all the info as fraud. Under the UCC you can place there is a lot. But, basically, the first a stop payment. Here is the catch policy should be that the check can item of deposit has seniority. There though. Banks, except for fraudu- not be exchanged. If you choose to asare UCC procedures in place that lent endorsement have a very limited sist your customer by cashing the item, limit the time in which you can place window to pay or return items (gen- you should stop the check the minute a stop payment on an item. In most erally 24 hours from receiving the after you gave the customer cash. That cases, a stop payment is not valid un- item. (BOFD=Bank of first deposit.) way, the stop-payment would most less there is a forged endorsement So, if you didn’t immediately stop likely be honored as your bank would of fraud. So, if you wrote someone a that check, your bank would not be have had sufficient time before having check for goods and decided that they able to return it and it would get paid. to pay the other bank. You would not ripped you off as the Rolex was a Do- You would have recourse against the be out the money. lex, a stop-payment would be hard to person but good luck as that will be Bob Frimet, CAMS enforce and you would most likely a small claims issue….Yes it’s fraud but you might be hard pressed to get www.checkconsultants.com ■ lose in court. Summer 2012 19 Increase Your Bottom Line. Earn Professional Credibility. Acquire Your GIA AJP Diploma – Completely Online. Curt’s CAPA Wisdom TO THE MEMBERSHIP CAPA members can pat themselves on the back for being part of the best state pawnbroker’s association in the U.S. Almost half the pawnbrokers in the state belong to this organization which as a percentage is the best of all the states. Your Board of Directors (BOD), Officers, Attorney, Lobbyist, and Executive Director, all work very, very hard to keep CAPA running like a clock. This kind of dedication keeps all pawnbrokers (not just members) from being legislated or taxed out of business. CAPA member? Save 10% on tuition! GIA’s Accredited Jewelry Professional (AJP) diploma program gives you the essential gem and jewelry product knowledge you need in just three short courses, jam-packed with practical information, videos, animations, and more. Participation is vital to any organization. How many of you know a pawnbroker who is not a member? How many of you have called that pawnbroker? How many of you have attended a board meeting. There are 3 board meetings a year. If you have been in business ten years that’s 30 meetings you missed out on! Yes, this all takes time and time is money but this is your livelihood were talking about. Get involved a little or a lot but make your voice heard. The world is getting smaller and more complex. Knowledge is important in making those business decisions that will grow your store. We all know money talks and the more members we have the more this organization can do. It’s up to you. Let’s all participate in making CAPA bigger and better. Think what you can do to make it happen. Curt Chapman Trustee ■ Test drive the AJP program’s Diamond Essentials, Colored Stone Essentials, and Jewelry Essentials courses at www.gia.edu/tryelearning The Robert Mouawad Campus 5345 Armada Drive Carlsbad, CA 92008 T 760 603 4000 www.gia.edu 20California Pawnbrokers Association – CAPA EDU_ad_elearning_CAPA_0512.indd 1 5/31/12 9:03 AM PalakDiam pd pd since 1935 WE BUY DIAMONDS f f or e v e r Diamonds & Jewelry ad AnkurDiamonds the passion for perfection FREE SHIPPING Palak Diam, Inc. 550 S. Hill St., Suite 880 Los Angeles, CA 90013 Summer 2012 any size any shape any quality A N K U R S AVA N I President (213) 268-8485 I M M E D I AT E PA Y M E N T Office: (213) 228-0077 Email: ankur81@aol.com w w w. Pa l a k D i a m o n d . c o m c a l l u s f o r f r e e c o n s u l tat i o n s 21 Calendar of Events ® Pawnshop Software Made Easy Summer 2012 23 Stakes are Higher than Ever in Discovery’s Newest Series ‘Final Offer’ B uying and selling may seem like simple tasks, but when it comes to valuable antiques and rare collectibles, the stakes are higher than ever. In Discovery’s new series hosted by Michael Kalish, FINAL OFFER, premiering on Thursday, May 31 at 10 PM ET/PT , Jacob Chait, Patrick Painter, Billy Roland and Jordan Tabach-Bank, four of the country’s smartest , shrewdest and most successful dealers will battle it out to bid and buy some of the nation’s most desired items. This isn’t your typical bidding war – these dealers will be shelling out their own big bucks for unseen high ticket items that demand the necessary expertise to strike a good deal. From historical artifacts to instruments owned by rock and roll legends, original artwork to motion picture props, these four experts will immediately know the value of these prized goods. In FINAL OFFER, sellers will get a once-in-a-lifetime opportunity to haggle with the series’ experts — one on one, one seller to one buyer, in the order they so choose — to acquire these rare items for the best possible price. But there’s a catch – once they pass on an offer, there is no turning back. The offer is off the table for good and they must head to the next buyer they choose, who hopefully will have a bid at least as high as the last. It’s an intense and dramatic high stakes face-off. If they jump the gun, they may pass up on a future offer that rakes in more money. Viewers will learn from the pros and take a look at the intense, detailed approach to ensure that nobody goes home empty-handed. Who will take the FINAL OFFER? ■ Yes, that's CAPA's own Jordan Tabach-Bank! (second from left) Brothers Collateral Loans, Los Angeles To the right is a photo of the visit from the Chinese Delegation to our shop. They represent pawnbrokers from Tianjin (15 million inhabitants... 3rd largest commercial center in China after Shanghai and Beijing). They make mainly real estate loans, and from that city the principle amount totals over 1 billion dollars per year on such loans. Rudy Gintel ■ 24California Pawnbrokers Association – CAPA Summer 2012 25 From the Playground to the Office I t’s one of those things that most people think they have outgrown: bullying. As adults, we tend to think of bullying as something that exists on playgrounds and between children. However, the bully has become a prevalent issue in today’s businesses. Much like school children, adults can be vulnerable to bullying and harassment. Paralleling with a school principal’s duties, the supervisor and owner of the business is responsible for his/ her employee’s wellbeing in the workplace. To put it simply, the workplace should be a safe environment for all employees, no matter their position in the business. Bullying in the workplace not only takes away from the sacred office safety, but can also be the beginning of harmful repercussions for your business. The last thing any business wants is unhappy employees. Unhappy employees lead to lost productivity, a higher turn-over rate and legal issues. The best way to prevent workplace bullying is to: identify bullying, determine who is doing it, and nip it in the bud.. Take control, and steer your company in the right direction. Identifying Workplace Bullying Workplace bullying doesn’t look like school yard bullying; probably employees won’t be threatened to turn over their lunch money. The most common types of bullying can almost go unnoticed. At first it may seem like minor issues, but over time it can escalade. Be aware of: • Sabotage • Unwarranted or invalid criticism or blame • Being treated differently than the rest of the group • Exclusion or social isolation • Being sworn at, shouted at or humiliated • Excessive monitoring or micro-managing • Being given unrealistic work deadlines If things along those lines go unnoticed, they can lead to even more severe forms of bullying, including physical and sexual harassment. The moment anything along those lines happens, the stability of your business is put into jeopardy. The beginnings of harassment issues can start with things like: • Blocking someone’s path in the hallway • Stealing kisses (sexual harassment) • Stealing personal possessions • Locking employee’s in closets • Intentionally shoving or walking into people • Throwing things at others It sounds absurd, looking back at the lists and thinking that adults do this to one another. But it does happen. Workplace bullying exists on several fronts: employee to employee, supervisor to employee and vice versa. All bullying is detrimental to your business. Defining Workplace Bullying Workplace bullying has been defines as “systematic aggressive communication, manipulation of work, and acts aimed at humiliating or degrading one or more individual that create an unhealthy and unprofessional power imbalance between bully and target(s), result in psychological consequences for targets and co-workers, and cost enormous monetary damage to an organization’s bottom line”. To separating systematic bullying from an isolated behaviors, one looks to see if the actions are: Repetitious, Enduring, or Escalating. An additional fac- 26California Pawnbrokers Association – CAPA tor to consider is whether there is a power disparity between the target and the perpetrator . Preventing Workplace Bullying Once you, as an employer, identify the components of workplace bullying, you need to share the information everyone within the establishment. It’s not a secret that only you should know. Employees within the business should be informed that you have zero tolerance for bullying. You should elaborate on the zero tolerance policy, both in a company wide meeting, but also in the official company handbook. Create a process in your handbook that employees can follow, perhaps paralleling your process for reporting complaints of sexual harassment. Make sure the issue is not downplayed or misrepresented. Much like a school principal, you have right to discipline someone who puts other employees in an unsafe or uncomfortable environment. Conclusion Bullying in the workplace is a preventable issue. If you, as a supervisor, recognize bullying within your office, it is both your moral and legal obligation to stop the behavior. This will not only benefit theworkplace environment, but also your financial bottom line. Be assertive with a zero tolerance policy and make sure that it is included in your employee handbook. Make bullying a non-issue in your company, by acknowledging that it is never okay. Like the principal who protects the students of a school, it’s your job to protect the workers within your business. Linda Rhoads Parks is an ‘of counsel’ attorney with the Law Office of Jon Webster. Ms. Parks is a seasoned attorney with extensive experience in employer/employee relations and business law. She has lead investigations in numerous cases involving allegations of sexual harassment, conflict of interest, dis crimination and hostile work environment. Ms. Parks has served in the capacity of general counsel and in-house counsel to large employers, school districts and charter schools. She has successfully used her training as a mediator to assist clients and their adversaries to come to agreeable solutions to complex problems, without the attendant costs of litigation. Ms. Parks is a nationally recognized speaker at professional organizations on topics relating to business organization, employment and employer/employee relations. ■ Mattice, C.M. & Garmen, K. Proactive Solutions for Workplace Bullying: Looking at the Benefits of Positve Psychology (University of Nebraska publications, June 2010) ONE Summer 2012 27 Pawn Around the State Pawn Around the State Speaker John Perez Event The reception last night was outstanding. It was nice to see everyone. It is always fun to be in Sam’s store. It has a unique personality. There was a very creative buffet and some really good, ICE CREAM. Sam had managed to have an upscale ice cream shop set up a counter in the lunch room. They almost ran out of Pastiche. (Maybe it is there all the time?) Assemblyman Perez told us that he had recently been to Michael’s store, Once a Pawn a Time, in Glendale and made a purchase. He then gave us an update on the State’s budget situation. Bill and Tony told us where we are with our current legislation in Sacramento. Sam: Thanks for dinner and a pleasant evening! Doug & Cheryl Brown Platinado Pawn & Jewelry Inc. I have three comments. First, on my part, thank you, thank you, thank you. It was my pleasure. Second, remember, it takes a Village. The real credit goes to Kim, Diane, Tony, Mike Herda, Michael Elliott, Art, Pat, and everyone else that made calls and called in favors in order to get members to attend. The real draw was the Speaker and the opportunity to build a relationship with him in order to improve our industry’s future. I also would like to credit my staff: Marco, Ralph, Steve, Carlos, Carol, Angie, Eric, Jonathon, Jose, Elvia, Martha, and Gonzalo, and those are just a few of the ones that stayed and attended the event. There were seventy more employees that helped ahead of time being great ambassadors for Kings and working so hard in order to pull off a wonderful event. Surrounded and supported by a team like this it is easy to look good. And third, thank you to all the industry members who attended and contributed to the success of the event. The CAPA Members, I am looking for pawnbroker stories! Please submit your humorous stories, your inspirational moments, your lessons learned or your cautionary tales. What can you share with your brothers and sisters in the pawnbroker world? What was it like in the beginning? Just when I think I have seen it all… another great story from a fellow California pawnbroker. Please submit stories to: fresnocoin@aol.com. Stephen Foster CAPA Publications Chair 28California Pawnbrokers Association – CAPA Pawn Around the State Thank you to the Anapolsky’s for a wonderful evening with Senate President pro Tem Darrell Steinberg. Association and I appreciated your participation, support and your contribution. I will be writing individual thankyou notes to each one of you. To all involved, remember, it is an ongoing process that is exactly like the lessons of life. If you work hard, exercise, eat right, and plan well, you can most likely reap the rewards of good health and a long prosperous life style. Several down and a whole lot more to go before we can rest on our laurels. Respectfully, Sam Shocket Jimmy Gomez Event Thank you to all that turned out at our event for Jimmy Gomez and for all of those who sent in and dropped off checks. We raised over $5k for Mr. Gomez. He was very impressed. Thank-you Sam, for picking up and delivering Bill to TWO separate airports. I will leave you with a quote from Dan Perez: “I had a great time at Western.” And for those of you who know Dan that says A LOT! Dan was shouting, “Long live Western” on Whittier Blvd....quite a sight. It must have been the Mexican food. ful store and meet your family and employees. The food and drinks were great (yes - Jan had the “good” stuff!) and the company even better. Glad Jerry finally made it :-) I hope other pawnbrokers can make the effort to head out to any of these types of events in the future. It’s such a great opportunity to mingle with your fellow pawnbrokers and meet the people who help determine the future of this great State. I don’t believe there are any events in the very near future (it is almost summer after all) but I highly recommend that you make the most of these when they are close enough to you! Thanks again Jan and everyone! Best regards, Jennifer Grossi ■ Thank you all that contributed. Tony DeMarco Jerry Hill Event Jan, John, Angel, family and staff @ R&J Jewelry and Loan, Thanks for putting on a great event for Jerry Hill last night. It was such a pleasure to come and see your beauti- Summer 2012 29 Masters of Trade, Not of Weight Masters of Trade, Not of Weight Why Pawnbrokers and Secondhand Dealers May Not Need to Be Weighmasters 1. Consumer protection, licensing and the weighmaster We all know and are proud that California has the strongest consumer protection state laws in the United States. California regulates about 2.3 million professionals in over 230 different professions1 and requires many professions, such as attorneys, dentists, and even car dealers, to be licensed. Among the most highly regulated businesses, required to be licensed, are pawnbrokers and secondhand dealers. With both local and state license requirements, it is paramount for these businesses to know and comply with governing laws. The question we were asked is whether a licensed pawnbroker or secondhand dealer must also be a licensed weighmaster. What is a weighmaster? Most of us have seen public scale locations which are used by trucks to obtain a weight certificate for the transported goods. This weight certificate is issued by a weighmaster who is licensed to certify products for purchase or sale when (1) the buyer and seller were not present during the loading of the product or when (2) a charge for service is based on the weight or measure of the product.2 The California Business & Professions Code (“Weighmaster Code”) defines a weighmaster as any person who weighs commodities using weight as the basis for the purchase or sale’s price and requires a weighmaster to be licensed.3 Since numerous businesses, including pawnbro- 30California Pawnbrokers Association – CAPA Masters of Trade, Not of Weight kers and secondhand dealers, weigh goods as a means to determine price or value, it seems reasonable to assume that any business that uses a scale for such determination should be licensed as a weighmaster. That is not the case. 2. C ommodities or tangible personal property Pawnbrokers and secondhand dealers do not have to be licensed weighmasters because they do not deal in commodities. Merriam Webster’s Online Dictionary provides the following definition for “commodity” to be an economic good, a product of agriculture or mining, an article of commerce especially when delivered for shipment, a mass-produced unspecialized product; or something useful or valued.4 Although one could argue that all goods are commodities, the weighmaster laws focus on commodities where weight, measure or count are the only basis to determine value or price, and where a consumer can easily be defrauded by faulty weighing of the goods. In contrast, a pawnbroker or secondhand dealer generally does not trade in commodities because he or she deals in tangible personal property. Tangible personal property is property which is individualized, identifiable, and personal, at least to someone,5 and which can be described in detailed and be easily identified based on its description. But what about gold and precious metals? 3. Weight is not the sole basis for the purchase or sale A pawnbroker or secondhand dealer’s customer buys, sells or pawns tangible personal property; items such as a musical instruments, household goods, or motorcycles. None of these items need to be weighed. Even gold, precious metals, or jewelry qualify as tangible personal property if easily identified by design, form, color, serial number, etc. In cases where a pawnbroker or secondhand dealer decides Summer 2012 to weigh gold, jewelry or precious metals, the weighing of the item is not determinative of its value or price because the weight of the item does not stand on its own. When a pawnbroker or secondhand dealer uses a scale to determine the item’s weight, weight is only one factor, but not the only factor, to determine the value or price of the item. Design, shape, and condition are similarly important when deciding on the value or price. Finally, the individual expert opinion of the pawnbroker or secondhand dealer regarding the value of certain items is the determining factor for the value or price of the item. As such, California pawnbrokers and secondhand dealers are not required to become licensed weighmasters. However, any pawnbroker or secondhand dealer, who offers to sell gold for a “per unit or weight” price making weight the only basis for pricing, may be required to obtain a weighmaster license. The law is not fully established in this area; but it is very likely that by making a determination regarding the sale or purchase’s price of a commodity solely based on the weight of that commodity, a pawnbroker or secondhand dealer will be found to have acted as a weighmaster and will be required to be licensed. Therefore, any offer for the purchase or sale of gold, or other precious metals, by a pawnbroker or secondhand dealer made to a customer, in person, by phone or online, solely based on weight, may allow the customer to request a certificate of weight, and require the pawnbroker or secondhand dealer to be a licensed weighmaster. Conclusion Even though we find that no weighmaster license is required in the ordinary course of business of trading in tangible personal property, it is important to note that a pawnbroker or secondhand dealer may be required to obtain a weighmaster license when he or she decides to offer to buy or sell gold, or other precious metals, solely on the basis of weight. Also, if a pawnbroker or secondhand dealer decides to use a scale, this scale must meet all the weight and measure requirements of California law, e.g. the scale must be regularly inspected by local authorities, must be positioned in a manner that the customer can observe the weighing process, and must be used in the presence of the customer who buys or sells the weighed item. Where a particular item selected for purchase or sale can be identified by other means than weight, a pawnbroker and secondhand dealer should weigh the advantages of using a scale versus the advantages of using a detailed and adequate description of that item and thereby categorizing it as tangible personal property. The main advantage of identifying items as tangible personal property for purchase or sale by pawnbrokers and secondhand dealers is the fact that they are, thus, regulated by Business & Professions Code Section 21625 et seq., and not by the Weighmaster Code. Tanja Titre is an associate attorney with the Law Offices of Jon Webster. Prior to joining the legal profession in California, Tanja was a German federal agent with the Bundeskriminalamt in Berlin managing police projects and conducting criminal investigations. During her tenure, Tanja was seconded to the United Nations Headquarters in New York, where she was assigned to the Administrative Law Section representing the Organization in appeals before United Nations Tribunals. Tanja has a J.D. from Concord Law School. ■ 1. Wikipedia on Consumer Protection (http:// en.wikipedia.org/wiki/Consumer_ protection) 2. Public Scales Location (http://www.publicscales. com/) 3. Business & Professions Code Sections 12700 and 127003 4. Merriam Webster Online (http://www.merriamwebster.com/dictionary/commodity) 5. Business & Profession Code Section 21627 6. Business & Professions Code Section 12701 31 Earn LIFELONG RESIDUAL INCOME when you Partner with CashPass Network. For You: No Contracts. No Set-up Fees. Easy On-line Training. MORE! For Your Customer: Free Text & Email Alerts. No Point of Sale Fee. Free Customer Service / English & Spanish. No Overdrafts. Free On-Line account management. MORE! Partnership that Pays off for you EVERYDAY. Find out more right now! CheckMaster ® ® A DataAge Software Solution © 2010 CashPass Prepaid MasterCard Cards are issued by MetaBank™ pursuant to license by MasterCardInternational Incorporated. CashPass Network is an authorized Member Service Provider (‘MSP’) of MetaBank. Registered cards are insured by the Federal Deposit Insurance Corporation (FDIC). Subject to funds availability. Transaction fees, terms and conditions apply. All trademarks, service marks and registered marks are the properties of their respective owners. MasterCard is a registered trademark of MasterCard International Incorporated. Organization Formerly Known as CLSDA California Pawnbrokers assoCiation 56th Convention & exPosition The hilTon San Diego ReSoRT & Spa • 1775 e MiSSion Bay DRive San Diego, Ca 92109 • 877-313-6645 Hotel rate is $175 and you must make reservations by September 30, 2012. Rooms are going fast so don’t put off your reservation. To register call the resort directly at 877-313-6645 and tell them you’re with the California Pawnbrokers Association! The Hilton San Diego Resort & Spa is just six miles from the San Diego International Airport, and right on San Diego’s famous Mission Bay. This resort and spa is conveniently located one mile from San Diego SeaWorld and offers 5-star service. A romantic paradise of palms and perfect sandy bayfronts, this bayside retreat is complete with our all-new $5 million dollar crown jewel, Spa Brezza, state-of-the-art fitness center, beautifully refreshed guestrooms, plus Concerts on the Bay. From championship tennis courts to waterfront fine dining, wherever your inspiration comes from, the Hilton San Diego, CA Resort and Spa is your destination and your retreat. The newly renovated guestrooms at our San Diego, California resort and spa are decorated to match the bright and festive hues of this waterfront oasis. Each has been decked with luxury bedding and linens, designer furnishings and an open and airy feel that welcomes the sun and breeze in. For a true treat, opt for an extended patio guestroom complete with a captivating fi re pit. As guests at the San Diego, CA resort and spa, indulge yourself in spa treatments, playing tennis, wakeboarding, sailing, splashing around the pool, or taking a bike ride along the boardwalk of beautiful Mission Bay. Relax around a fi re pit at Acqua, our newly designed restaurant while you view Mission Bay and enjoy our California cuisine. Treat yourself to the many San Diego attractions during your time away from home. There’s plenty to do for the little ones at Kids Kamp, from arts and crafts, swimming, beach games, face painting, sand castle building and much more. Prepare for a great San Diego vacation with Kids Kamp, which can be found on-site of this family-friendly resort in San Diego. They even have a kids pool for children ages 3 & under or for children in swimdiapers. There is a $28 self parking fee per day. Our resort in San Diego, California offers a variety of resort activities for the entire family to enjoy, from enjoying a dive-in movie by the pool to making s’mores among one of the fire pits around the bay. If you’re looking for the perfect getaway to relax and have some fun, this is one beach resort in San Deigo, CA that keeps you coming back for more, again and again. The choice is easy...Hilton San Diego resort and spa is ready to pamper you. All you need to do is show up. DURING THIS YEAR’S EVENTS YOU’LL FIND: • Choose from either the annual deep-sea fishing expedition or a trip around to area pawn shops — yes it’s a pawn tour! • An exhibit hall bursting with vendors eager to make you the best deal including special diamond and gem sessions. • Seminars that speak to your business, addressing issues that directly affect you including hands-on training for you and your employees. • A Welcome Reception featuring wonderful food and surprise guests. • The Saturday night banquet spectacular… AND MUCH, MUCH MORE! SCHEDULE AND EDUCATIONAL TOPICS (SUBJECT TO CHANGE) THURSDAY OCTOBER 18 SATURDAY OCTOBER 20 9 8:30 - 11:30 AM Breakfast/Exhibit Hall 8 - 10:30 AM Continental Breakfast GRAND OPENING with Vendors - 3 PM Board of Directors Meeting AM FRIDAY OCTOBER 19 8:30 AM - 4 PM Deep Sea Fishing or Pawn Shop Tour (Optional Events; Choose One) 5:30 - 7 PM Welcome Reception 11:30 AM - 1:30 PM Luncheon SUNDAY OCTOBER 21 10:30 AM - NOON Brunch and Members Meeting 1:30 - 2:30 PM Concurrent Educational Seminars NOON - 2 PM Exhibit Hall Open 2:30 - 3 PM Coffee/Dessert Break 3 - 4 PM Concurrent Educational Seminars 4 - 6 PM Exhibit Hall 6 - 7 PM Cocktail Party 2 - 3:15 PM Concurrent Educational Seminars 3:15 - 4:15 PM Concurrent Educational Seminars 4:30 - 5:30 PM Concurrent Educational Seminars 7 PM Banquet Gala FRIDAY OPTIONAL EVENTS (CHOOSE ONE): CAPA’S THIRD ANNUAL DEEPSEA FISHING ADVENTURE FRIDAY, OCTOBER 19, 2012 SPORTFISHING CAPA has chartered another private group deep sea trip. In addition to a great day of fishing off the Southern California coast, a galley lunch will be provided. Transportation to and from the hotel, fishing license and gear supplied so all you have to do is show up! Space is limited so get your registration in early. PAWN SHOP TOUR FRIDAY, OCTOBER 19, 2012 - TOUR AREA SHOPS WITH YOUR GUIDE, SAM SHOCKET. Several area shops will be welcoming the group to reveal operational, esthetic and other innovative ideas. Lunch and transportation to and from the hotel will be provided. Space is limited so get your registration in early. California Pawnbrokers assoCiation 56th Convention & exPosition The hilTon San Diego ReSoRT & Spa • 1775 e MiSSion Bay DRive San Diego, Ca 92109 • 877-313-6645 EARLY REGISTRATION PRICING (register before September 15, 2012) Full Convention (Includes all events except Optional Friday Special Events) Attendee member $395 $______ Attendee nonmember $545 $______ Employee/Guest $365 each # persons ____ = $______ OPTIONAL FRIDAY SPECIAL EVENTS (Choose one): ❏ Deep Sea Fishing or ❏ Pawn Shop Tour (Both include transportation and lunch) ______________________________________________________ Member Store/Company ______________________________________________________ Contact ______________________________________________________ Address ______________________________________________________ City ______________________________________________________ State Zip Attendee member $125 $______ ______________________________________________________ Attendee nonmember $150 $ ______ Phone Employee/Guest $105 # persons ____ = $ ______ Not able to attend the full meeting or need guest tickets? Consider these options: Saturday Only (Breakfast and lunch included; Does not include Saturday Banquet Gala) Attendee member $185 $______ Attendee nonmember $215 $ ______ Employee/Guest $165 # persons ____ = $ ______ Sunday Only (Brunch included) Attendee member $160 $______ Attendee nonmember $190 $ ______ Employee/Guest $140 Fax ______________________________________________________ Email ❏ Visa ❏ Mastercard ❏ American Express ❏ Check/Money Order ______________________________________________________ Credit Card # ______________________________________________________ Expiration Date Security Code _________________ Amount Charged $ ______________________________________________________ Name on Card # persons ____ = $ ______ Individual Tickets Welcome Reception $55 # persons ____ = $ ______ Banquet Gala $135 # persons ____ = $ ______ Sunday Brunch $80 # persons ____ = $ ______ TOTALS Prices increaes after 9/15/2012 $ ________ TOTAL DUE $ ________ ______________________________________________________ Signature ______________________________________________________ Card Billing Address and Zip Mail, Fax or Email completed registration form with payment to: California Pawnbrokers Association PO Box 1826 Valley Springs, CA 95252 Fax: 209-786-5114 Email: kandosca@caltel.com BADGES Questions? Call Kim at 209-786-5115. Attendee Name ________________________________________ Cancellations: No refunds will be given after October 1, 2012. Attendee Name ________________________________________ Refunds requested on or before October 1, must be submitted in writing to CAPA and a $35 processing fee per registration will be assessed for each cancellation. Attendee Name ________________________________________ Attendee Name ________________________________________ Thank-you to Our Early Convention Sponsors Company Name Service Type Sponsorship Level ABC Jewelry Diamond buyer Diamond Sponsor Hi-Tech Precious Metals Precious metal refiners & diamond buyers Platinum Sponsor Palak Diam, Inc. Buyers of diamonds Platinum Sponsor So Cal Safe Safes and vaults Platinum Sponsor David H Fell & Co. Refining services and precious metals Gold Sponsor Shanel Diamonds, Inc. Diamond buyer Gold Sponsor Dillon Gage Refining and stone removal Gold Sponsor Stallcup Group Merger & acquisitions, exit strategy planning Gold Sponsor Stebgo Metals, Inc. Refining & stone removal/appraisal Gold Sponsor The Trendz Diamond & jewelry buyers Gold Sponsor Union Life & Casualty Insurance Gold Sponsor Data Age Business Systems Pawnbroker software systems Silver Sponsor Kalati Company Diamond cutters/buyers Silver Sponsor Uhle Insurance Services Insurance services Silver Sponsor White Pine Trading LLC Diamond buyers Silver Sponsor Pease & Current Inc. Precious metals refiner since 1916 Bronze Sponsor North American Metals Refining services, coins, bullion, stone recovery, diamond buying Bronze Sponsor 38California Pawnbrokers Association – CAPA Diamonds WE BUY ANY DIAMONDS FOR CASH. BREAKOUTS, MELEES, ANY SIZE, ANY SHAPE, ANY QUALITY. “ THE LARGEST BUYER OF BREAKOUT, CLOSEOUT, AND LOOSE DIAMONDS.” We pay top dollars. Free Shipping. Dipen Bhuva President www.firerox.com 617 South Olive Street, Suite #809 Los Angeles, CA 90014 Office :213 624-1111 Mobile :213 489-7575 Fax :213 489-3366 Email :dbhuva@aol.com PO Box 1826 Valley Springs, CA 95252 We’re the Golden Retrievers of the Industry Send Us Your Scrap Because You’ll Love What We Give You Back! Check out our website and see what folks all over the country have been saying about us for years. 1.800.773.1626 www.northamericanmetals.com
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