Articulator Vol10_Issue3 - Metro Denver Dental Society
Transcription
Articulator Vol10_Issue3 - Metro Denver Dental Society
December 2005/January 2006 Volume 10, Issue 3 Articulator C O N N E C T I N G M D D S M E M B E R S W I T H N E W S A N D I N F O R M AT I O N F O R O U R P R O F E S S I O N I N S I D E : Letter to the Editor 2 Transitions 2 Recovery Funds Pledged 2 Help Us Impact More Lives Than Ever in 2006 3 News Briefs 3 Creating Patient Loyalty and Patient Referrals 4 Insurance 4 Finance 5 Calendar of Events 6 Upcoming MDDS CE 6 Classifieds 7 3690 South Yosemite Street Suite 200 Denver, Colorado 80237 Metropolitan Denver Dental Society PA I D DENVER CO PERMIT #2882 PRE-SORTED FIRST CLASS U.S. POSTAGE Special RMDC Connections2006 Supplement Inside! MDDS Launches New Foundation MDDS is pleased to announce the creation of the Metro Denver Dental Foundation (MDDF). This 501©3 taxexempt organization will be operated for the benefit of and to carry out certain purposes of the Society. MDDF is operated exclusively for educational and charitable purposes to enhance access to dental care or services, for promotion and advancement of dentistry through continuing education, scientific research and the dissemination of educational information to dental professionals and the public. The existence of MDDF reflects the continuing evolution and accomplishments of the Society’s educational and access to care programming. MDDS leadership will be the guiding force behind the Foundation. Initially, the Foundation will be governed by joint board members including, Dr. Michael Varley serving as president, Dr. David Klekamp as vice president, Dr. Michael Scheidt as treasurer, Dr. Scott Smith as liaison to the MDDS community access to care committee and Ms. Terri Gilpin as executive director. The Foundation will solicit the advice of a broad advisory committee to help shape its tenets and future endeavors. “The formation of the Foundation gives MDDS new capabilities for becoming more successful in delivering and supporting innovative dental access and educational programs,” said Michael Varley, DDS, president. “The Foundation is dedicated to supporting goals that have been at the heart of MDDS’s mission since 1897 – to provide quality dental education and to enhance the standard of care for the public we serve. With the establishment of the Foundation, MDDS is well-positioned to build on and extend its past achievements.” While MDDS will keep a focus on developing and guiding the educational and outreach models, MDDF will leverage resources from diverse sources to create new programs and enhance existing ones, such as the Domestic Violence Dental Care Program. The Society’s Domestic Violence Dental Care Program (DVDCP), the primary focus of the MDDF for the next seven months, was established in 2002 to address the dental health and cosmetic needs of domestic abuse survivors with cost-free dentistry to assist in their overall recovery, self-sufficiency and selfesteem. Since then, the national award winning DVDCP has seen dramatic success, with over $160,000 in cost-free dentistry donated to dozens of patients by member volunteer dentists willing to serve the cause. The DVDCP has struck a chord with funders and advocates throughout the community, advancing awareness of disparities in and reinforcing the importance of maintaining oral health for this population. “MDDS’s spirit and philosophy will be very much alive in the new Foundation. We needed to find the right vehicle for advancing our communitywide effort to promote dental education and access to dental care, but with the same goals, values and collaborative dynamics that make MDDS and the Rocky Mountain Dental Convention leaders in organized dentistry and continuing education, respectively,” said executive director, Terri Gilpin. Special thanks to the Colorado Dental Association, who generously acted as our fiscal agent during the process of obtaining tax-exempt status, holding $12,500 in grant monies from Anschutz Family Foundation and Rose Community Foundation received for the DVDCP. Be sure to visit the MDDS Member Services table at the 2006 Rocky Mountain Dental Convention to enter our raffle for a trip for two on Frontier Airlines, benefiting our Domestic Violence Dental Care Program. For more information, visit www.mddsdentist.com or call (303) 488-9700, ext. 3270. Our most sincere thanks to the following dental laboratories for extraordinary contributions to the Domestic Violence Dental Care Program: Rick Peebles of Peebles Prosthetics (303) 462-3744 Mac Perry, Mike Young and Michelle Young of Perry & Young (303) 671-0903 Brenda Ann Boone, John Bozis, Kevin Kelly, Steve Kelly, Steve Mott and Gerald Pontasch of Gnathodontics (303) 424-9515 Paulina’s Promise On September 30, the first annual Paulina’s Promise Seminar was held in Denver. Dr. Dennis Wells kicked off the event with a presentation on conservative elective dentistry. Then the feature presenter, Dr. Bill Dorfman, provided the attendees with a presentation discussing different aspects of cosmetic dentistry and gave insights to ABC’s “Extreme Makeover.” We had over 180 dentists and staff in attendance, as well as 11 vendors. Paulina’s Promise Seminar is a charitable event my wife and I have created to benefit the Heart Institute at The Children’s Hospital in memory of our daughter, Paulina. Our very first event raised $25,654.60! This would not have been possible without the support of MDDS. We would like to recognize the hard work and enthusiasm of the MDDS staff who took on this project and provided invaluable assistance. And lastly a thanks to all the MDDS members who attended the program. Sincerely, Gary and Nora Radz Gary, Mila (the newest addition to the Radz family) and Nora Radz welcomed Mayor John Hickenlooper to this very special event. Letter to the Editor MDDS Articulator EDITOR Dr. Michael Diorio Dear Editor: MANAGING EDITOR Michelle Cunningham The generosity of MDDS came in full force at my request to help the Katrina Hurricane victims who found refuge in Denver. I called the office of MDDS for help in getting some much needed personal supplies, toothbrushes, toothpaste, mouthwash, bags, etc. Pastor Joseph Nixon and his staff at Shorter African Methodist Episcopal Community Church which is located in Northeast Denver, welcomed the Dr. Collis Johnson, a 20-year MDDS personal visit from MDDS representa- member, (left) with Pastor Joseph Nixon. tives and helped unload the supplies numbering over 1,600 items for the hurricane survivors. Presently, Shorter AME Church is represented at the Lowry Center, by the senior assistant pastor, Rev. Sheila Johnson. She has been responsible for fulfilling the multitude of needs of as many residents of the Lowry center as the church can accommodate. I was extremely pleased that by a simple call, I had access to a wealth of supplies to aid the new residents from New Orleans. Thank you to the Society for filling such a worthwhile need. COMMUNICATIONS COMMITTEE Dr. Mike Diorio, Chair Dr. Gary Belanger Dr. Michael Bellon Dr. Paul Bottone Dr. Douglas Carver Dr. Matt Dunn Dr. Erik Hekkert Dr. JefferyHurst Dr. Greg Ingalls Dr. Erik Mathys Dr. Kenneth Peters Dr. Michael Varley MDDS EXECUTIVE COMMITTEE President Michael R. Varley, DDS President-elect David Klekamp, DDS Vice President Terry L. Brewick, DDS Secretary Troy A. Fox, DDS Treasurer Michael J. Scheidt, DDS, MS Executive Director Terri Gilpin GRAPHIC DESIGN Zullo Design Sincerely, Dr. Collis Johnson, MDDS member Editors Note: Last fiscal year MDDS donated over 25,000 dental hygiene products to schools and charitable organizations. We are pleased to be able to fulfill member requests for supplies on a first come, first served basis. Please consider donating extra supplies to the B.Y.O.B. Toothbrush Drive at the 2006 Rocky Mountain Dental Convention to help us expand our reach. See page 9 of the enclosed Convention Supplement for details. A little goes a long way. Transitions Many dentists in New Orleans estimate that they will not be able to reopen their practices for six-months to a year and will be faced with a reduced patient base for much longer. On October 27, 2005, the MDDS Board of Directors approved a pledge of $10,000 to benefit the New Orleans Dental Association in assisting its members to recover from the aftermath of Hurricanes Katrina and Rita. While the phased re-population of New Orleans is underway, basic services are still not fully restored in most neighborhoods. Residents of the hardest hit sections of the city, including the Lower Ninth Ward, are only allowed to briefly check on their property. This area, devastated by Katrina and flooded again when Rita's storm surge poured over patched levees, will have to be rebuilt from scratch before it can be occupied. The Louisiana State University School of Dentistry's periodontal graduate program has been temporarily relocated to the University of Colorado School of Dentistry. The MDDS Board pledged an additional $5,000 to support this effort. 2 M D D S Articulator The Articulator is published bi-monthly by the Metropolitan Denver Dental Society and distributed to MDDS members as a direct benefit of membership. Editorial Policy All statements of opinion and of supposed fact are published under the authority of the authors, including editorials, letters and book reviews. They are not to be accepted as the views and/or opinions of the MDDS. The Articulator encourages letters to the editor, but reserves to right to edit and publish under the discretion of the editor. IN MEMORIAM Recovery Funds Pledged by MDDS Board PRINTING Dilley Printing Advertising Policy Dr. John H. Frevert, member since 1951, died on March 10, 2005. He was 83. Dr. T.J. Howard, member since 1952, died on August 4, 2005. He was 85. HONORED Member Dr. Larry Coffee was awarded the 2005 ADA Distinguished Service Award, the highest honor the Association bestows, in recognition of his efforts on behalf of the National Foundation of Dentistry for the Handicapped and as a life-long champion of the disabled. All matters pertaining to advertising should be addressed to advertising sales manager, Advertising Sales Department at MDDS, 3690 S. Yosemite St., Suite 200, Denver, CO 80237, (303) 488-9700. All advertising appearing in the Articulator must comply with official published advertising standards of the American Dental Association. The publication of an advertisement is not to be construed as an endorsement or approval by the Metropolitan Denver Dental Society. A copy of the advertising standards may be obtained upon request through MDDS. Inquiries may be addressed to: Metropolitan Denver Dental Society 3690 S. Yosemite, Suite 200 Denver, CO 80237-1827 Phone: (303) 488-9700 FAX: (303) 488-0177 www.mddsdentist.com The Rocky Mountain Society of Orthodontists awarded member Dr. Robert Bushey with the 2005 Distinguished Service Award for his 40 years of leadership and service to the organization. ©2005 Metropolitan Denver Dental Society The Colorado Healthcare Communicators announced the recipients of their 2005 Gold Leaf Awards program on November 3, 2005. The Colorado Dental Association’s “Quit the Spit,” an educational DVD/VHS warning of the harmful effects of tobacco use and oral cancer, received a Gold Leaf award in the multi-media/interactive presentation category. Uplift Internationale received a Bronze Leaf award in the special event/one time category for its DVD/VHS about Project Taghoy. Colorado Employment Kit Product of the Metropolitan Denver Dental Society Your resourceful guide to a sample employment manual, the latest federal/Colorado human resources laws, sample forms and information on employee recruitment, performance management, reward systems, disciplinary action, termination and more. PRICES MDDS Member Print Version Employment Kit on CD Rom Both Print Version and CD Rom O CALL (303) 488-9700 R D E R OR VISIT $99 $99 $169 Y O U R Non-Member Print Version Employment Kit on CD Rom Both Print Version and CD Rom C O P Y T O D A Y $149 $149 $269 ! w w w. m d d s d e n t i s t . c o m Help Us Impact More Lives Than Ever in 2006 U p c o m Give Kids a Smile Day represents the largest proactive approach on a national level addressing the ongoing issue of access-to-care. Participation is easy because you personalize your day based on what you want to do and when you are available. Possibilities can range from large community dental treatment programs to small educational programs in schools. Any activity that addresses the oral health needs of underserved children qualifies. Registration is an online process. Once registered, the Colorado Dental Association and MDDS are ready to help you find a clinic at which to volunteer, find underserved patients to treat in your office or give you educational materials for your presentations or office waiting rooms. To register, go to www.ada.org/goto/gkas. The ADA site is live and waiting for your registration. If you have questions, problems registering or need help locating clinics, patients or educational materials, call (303) 740-6900 or (800) 343-3010. 9Health Fair – April 22-30, 2006 Please Volunteer — one half day The mission of the 9Health Fair is to promote health awareness and encourage individuals to assume responsibility for their own health. More than 93,000 adults received health education and screenings during the 2005 event — a three percent increase from 2004. You can help us reach even more people in 2006. Your participation as a volunteer dental screener at this event will help to promote responsible dental health choices that benefit not only oral, but overall health. We need dentist volunteers to perform simple oral screenings at 9Health Fair screening sites. Time commitment is one half day. Your involvement significantly increases dentistry’s profile as caring community partners. MDDS is proud to be a 2006 sponsor and partner of the 9Health Fair. Please visit www.mddsdentist.com to download a registration form or call (303) 488-9700, ext. 3270 to request a listing of site locations or more information. N ews Briefs Colorado’s First Formal Oral Health “Plan of Action” Unveiled n g E v e n t s 2005-06 We appreciate the help of our diverse membership in raising community awareness of the importance of dental health for both kids and adults. Thank you for your consideration in participating in one or both of the following important community outreach programs. Give Kids A Smile Day – February 3, 2006 i Practice Building MDDS is an ADA CERP recognized provider. Digital Photography and Digital Imaging A . M . L E C T U R E / P. M . W O R K S H O P Presented by Dr. Donald Sherman Learn to use digital cameras and digital imaging to improve communication with patients and greatly improve documentation of clinical treatment records. DATE: Mon., Feb. 13, 2006 TIME: 8:30 a.m. – 12:00 p.m. (lecture) 1:30 p.m. – 5:00 p.m. (workshop/limited attendance) PRICE: $115 for MDDS dentist / $69 for staff (lecture only) LOCATION: Cool River Cafe $215 for MDDS dentist / $99 staff (lecture and workshop) Professional Networking Oral Cancer Night A HANDS-ON SEMINAR Presented by Dr. Greg Ingalls and Oral CDx Even if you have attended an OralCDx lecture in the past or already use brush biopsy in your practice, this program is a must! New ADA billing code and patient scripting, hygienists’ use of the brush biopsy and Delta Dental's coverage will all be discussed during this informative hands-on seminar. DATE: Thursday, February 16, 2006 TIME: 6:00 p.m. – 9:00 p.m. PRICE: $25 for MDDS dentist and staff LOCATION: MDDS Headquarters $35 for non-members and staff 109th Annual Meeting and Society Dinner AT R E D R O C K S A M P I T H E AT R E Installation of 2006 Officers Presentation of 2006 Community Service Awards Save this date and join your colleagues at one of Colorado’s premiere event facilities for an enjoyable evening honoring the incoming President, Dr. David Klekamp, and the Community Service Award winners. DATE: Thursday, May 11, 2006 TIME: 5:30 p.m. – 9:30 p.m. PRICE: $49 each for MDDS dentist/guest LOCATION: Red Rocks Visitor Center Dental Community Exchanges N E W M E M B E R S H I P I N I T I AT I V E Opportunity to Network with Dentists in your Area Organized networking programs in six different areas within MDDS. Allows you to socialize with your neighbors and continue to build a network of colleagues in your area. REGIONAL MEETINGS: JEFFCO – Jillians at Colorado Mills Mall / Thurs., Feb. 9, 2006, at 6:00 p.m. NORTH METRO DENVER – CB & Potts on 120th Ave./ Wed., Jan. 25, 2006, at 12:00 p.m. DENVER – TBD AURORA / CENTENNIAL – Tuscany Valley/ Wed., Feb. 1, 2006, at 6:00 p.m. LITTLETON/ENGLEWOOD/HIGHLANDS RANCH – Tues., Feb. 21, 2006, at 6:00 p.m. SOUTH METRO DENVER – TBD C ONTACT MDDS FOR MORE I NFO OR TO R EGISTER ( 3 0 3 ) 4 8 8 - 9 7 0 0 o r w w w. m d d s d e n t i s t . c o m The state’s first formal action plan designed to improve the oral health of Coloradans will provide strategic guidance to government, health professions, education, business and communities on easing the burden of oral disease in the state. Details of the plan were unveiled October 26 at a breakfast in Denver attended by health care, business and community leaders. The oral health action plan was developed and released by the Oral Health Awareness Colorado! (OHAC) coalition, a partnership of federal, state and local organizations and individuals. Titled Smart Mouths, Healthy Bodies: An Oral Health Acton Plan to Improve the Oral Health of Coloradans, the plan includes a set of strategies and activities that will be implemented to address six key topic areas: promising practices, workforce issues, policy and advocacy, systems of care, financing and health promotion. The Colorado Department of Public Health and Environment’s report notes that oral disease remains a major health issue for the state. Details of the oral health action plan can be found on the OHAC website at www.beasmartmouth.com. Medicare and Medicaid Dental Coverage Access Advantage is currently the only health plan in the Denver-metro area specifically designated for people who have Medicare Parts A&B and Medicaid. It is also the only plan that offers its members $500 per year in dental coverage, which is provided by Delta Dental. Earlier this year, Colorado Access, a 10-year-old nonprofit Medicaid HMO, launched Access Advantage in the following counties: Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas and Jefferson. Beginning Jan. 1, 2006, the plan will add transportation and podiatry benefits and expand to El Paso County. For more information, dentists can contact John Warren, executive director of Access Advantage, at (720) 7445432 or john.warren@coaccess.com. Patients can call Access Advantage at (877) 287-6767. MDDS Fall Meeting — Casino Night at the Arvada Center (pictured clockwise from top left): High rollers tried their hand at the Texas Hold'em tables, benefitting the DVDCP. Senior dental students with a check for 2005/06 ASDA dues presented by MDDS. Members and students kept the dice rolling at the popular craps table. Dr. Michael Varley presented prizes to the evening’s winners, including Dr. Hengameh Anaraki. December 2005/January 2006 3 I nsurance Employment Practice Liability Insurance By Wendy Heckman According to St. Paul Travelers Insurance, employment practice disputes have become one of the fastest growing sources of litigation in the last twenty years. The U.S. Department of Justice reports that in 2000, there were 21,032 employment civil rights complaints (making up more than half of all civil rights complaints in the US). Employment practice issues, from wrongful termination to discrimination to sexual harassment, affect every business large and small. As an employer you must be prepared to defend yourself, even against groundless allegations. Such defenses are both time consuming and very expensive, which is why Employment Practices Liability Insurance (EPLI) is an important part of every business owner’s insurance package. EPLI covers defense costs and indemnification arising from claims of sexual harassment, wrongful termination and discrimination. Some business owners assume these types of claims are covered by a general liability policy that insures against claims for property damage and bodily injury. It’s important to understand that most general liability policies exclude these types of employment claims. Small businesses covered by directors and officers policies may have limited coverage in these areas; however, it probably does not extend coverage to the business entity. What You Need to Know About EPLI Choose an EPLI based upon your organization’s size and financial capabilities. The following will tell you what all EPLI policies will cover as well as offer suggestions for other issues to consider. All EPLI Policies: Cover claims made against your business, the directors and officers of your business and your full-time employees. Continued on page 5 Creating Patient Loyalty and Patient Referrals By Larry M. Chatterley and Marie Wuthrich A recent survey of more than 100,000 patients found that more than 70 percent would switch dentists if they found another dentist that they thought was better. This is both good news and bad news. The good news is there are hundreds of patients in your area that are only barely satisfied with their current dentists. You stand to pick up a lot of these patients if you play your cards right. The bad news is you stand to lose almost three-fourths of your own patient base if you are not taking care of them. Intuits operating values discuss the relationship between businesses and their customers. These same principles may be applied to the relationship between dentists and their patients: “Many businesses say their most important job is satisfying the customer. But satisfying the customer is simply the minimum requirement for staying in business. Therefore, don’t seek to just satisfy; seek to ‘wow’ them. ‘Wow’ means creating customer enthusiasm and delight. It means giving customers dramatically more value than they expect — whether measured by price, performance, quality or service. You know you are succeeding when you inspire your customers to go out and tell others about your business.” Ask yourself again, “How loyal are my patients?” Patient referrals are the ultimate gauge when it comes to determining the health of a practice. So how “wowed” are your patients? More importantly, how can you “wow” them now? Start with your staff. If you do not, cannot or will not “wow” your staff, what incentive do they have to take care of your patients? Ask them to rank you and your relationship with them on a scale of 1 to 10 (with 10 being the best). How do you rank as a boss? A dentist? A human being? If you score less than 10, ask what you can do to improve. Next, check with your patients. Ask patients to respond to this simple question anonymously and in writing: On a scale of 1 to 10, how likely are you to refer a friend or family member to our office? (With 1 being not at all likely and 10 being extremely likely.) Continued on page 6 4 M D D S Articulator Locate Your Practice In Fast-Growing DOUGLAS COUNTY Excellent Demographics High median income Explosive housing growth Practice/Patient Friendly Ground-floor access to all suites Great close-in parking Private entrances On-site storage Brand-new Two-story Buildings Exceptional design State-of-the-art technology Customized interior design (Your office, the way you want it!) Located in the Town of Parker Adjacent to police headquarters Easy access to Parker Road Restaurants and shops nearby SUITES AVAILABLE IN 2006 & 2007 FOR LEASE OR PURCHASE Staged construction of 3 buildings allows us to build to your schedule — We want to meet your needs! SOLAR CIRCLE OFFICE PARK OVERTHRUST II, LLC Brian B. Spillane, Manager 720.273.7427 or nellieson@earthlink.net www.solarcircleofficepark.com F inance Thick Skinned By Lawrence E. Howes, MBA, CFP® The US stock market has come nearly full-circle in the last four years. Beginning with a major plunge after the tragedy on September 11, the once irrationally exuberant stock market was prone to be a lot more timid and tend to retreat at the slightest hint of terrorist activities. Markets, like most human activities, become desensitized to recurring bad news over time and, given the passage of time, it comes as no surprise to me that the stock market would have such a sanguine reaction to the bloody events in London on July 7. In fact, the Dow was up by the end of the day and there was a significant rally the remainder of that week. I don’t believe that market participants were celebrating terrorist events. They were simply looking for better news elsewhere. I see this new thick-skinned attitude as part of the wholesale change that is taking place in the US equity markets. Publicly traded companies and their stock prices are being held to a much higher standard. Organizations, with what appears to be shady activities that were rationalized by management as “good for the shareholders,” like Enron and WorldCom are being punished in the media and the marketplace by having the price of their stock beaten down. There are many reasons for this tough market environment. However, I believe the most influential is that this economy is at the end of a 25-year war against inflation and that war was won. Inflation is a kitten that has been replaced by low relative prices and the shadowy figure of deflation. Whenever General Motors reduces it prices to regain sales and tells its dealers that 2006 prices will be lower than those of 2005, you have deflation and a company that is fighting to be in business in 10 years... So what? Lower prices are good for the consumer. What is wrong with deflation? My answer is nothing is wrong with deflation as long as US consumers keep buying. When they stop buying we have a different problem known as a recession, which is a subject for a later writing. For now, the economy has high prices for assets with low inflation and low interest rates. I believe that low inflation and low interest rates will be with us for the foreseeable future. When you have a low interest rate environment, the economy tends to have high valuations on things that are sensitive to interest rates. Some examples that come to mind immediately are bonds and real estate. Both of these assets are very highly priced. Bond yields are low because the prices are high. Home prices are high because the interest rates on mortgages are low. So moving forward from here, these assets are going to grow very slowly, if at all. The message is subtle. Stock prices will hopefully finish in positive territory in 2005. It is likely that 2006 will have similar sideways activity and it is reasonable, if not likely, that a 10-15% stock market correction is in our future just to keep everyone on their toes. If we have such a correction, it is likely that the market will recover very quickly. The economy is performing well. Unfortunately, the stock market will at best give us some meager returns. The days of unfettered stock market glory are behind us. Ahead is slow growth with many bumps in the road. Exploring Dentistry: The Next Generation Careers in Dentistry Explorer Post 296 activities are underway for 2005/06. Under the direction of Jennifer Garza, DDS, MS, students ages 14–20 enrolled in our mentoring program are invited to participate in seven dentalthemed meetings, all featuring hands-on experiences. Activities, including a tour of the new University of Colorado Lazzara Center for Oral and Facial Health at Fitzsimons, bite mark identification with Dr. John McDowell, making mouthguards and more, are planned through February 2006. This program would not be possible without the partnership of the Colorado Dental Association, the support of Biolase and our volunteers who engage and amuse the students with their insight and encouragement. Please stay tuned to the May/June issue of the Articulator Magazine for a complete summary of this year’s events. Lawrence E. Howes, MBA, CFP®, is a principal at the CDA-endorsed financial planning firm of Sharkey, Howes & Javer, Inc. Contact him at SHWJ.com or call for more information at (303) 639-5100. Employment Practice Liability Insurance Continued from page 4 ○ Other considerations? Depending on your business, you may wish to find a broader coverage policy that covers part-time, temporary and seasonal employees as well as independent contractors. Cover civil judicial proceedings and most cover arbitration and administrative proceedings. Dr. Jennifer Garza demonstrates her “wax bite” technique on Riley Rohan, an Aurora HS sophomore, at the Explorer Post Open House meeting in October. Jessica Grow, a Mountain Vista HS junior, cures a composite of her own making at the Open House event. Dr. Jeff Hurst reviews injection technique, tooth anatomy and dental instruments with a captive audience. Students joined us from as far away as Lamar, Colorado to participate in Open House activities. Ashley Pham, a Pomona HS senior, and Abby Montoya, an Alameda HS junior, experiment with wax at the crown construction station, supervised by dental laboratory technician, Frank Garza. ○ If the size of your organization warrants, you may want to consider a policy that will cover claims that are made prior to the actual filing of a grievance (e.g., an employee demands a monetary sum or suit will be filed). Cover claims made by current full-time employees. ○ Do you employ many part-time or temporary employees? What about applicants for employment (think discrimination) or former employees (wrongful termination)? Depending on your answers, you may want to look for a policy that covers these types of claims. Cover claims of workplace harassment and wrongful termination. ○ Some policies also cover negligent hiring claims, invasion of privacy claims, defamation and emotional distress claims. We suggest looking for the most comprehensive policy. When looking for any insurance company, we recommend that you don’t buy solely on price — often those discounted premiums mean less coverage. That low premium won’t be quite the bargain if the carrier cannot pay for its claims. Wendy Heckman, VP of COPIC Financial can be reached at (720) 858-6285. December 2005/January 2006 5 Calendar of Events JANUARY 2006 January 19–21 Metropolitan Denver Dental Society Rocky Mountain Dental Convention Colorado Convention Center Denver, Colorado (303) 488-9700 or www.rmdconline.com January 26 Rocky Mountain Dental Study Club Latest & Greatest in Computer Technology Presented by: Bernie Karshmer 6:00 p.m. – 9:00 p.m. Johnny Carino’s (303) 741-2717, Dr. Paul Bottone FEBRUARY 2006 February 3 Give Kids A Smile Day www.ada.com February 4–11 Rocky Mountain Dental Study Club Winter Open Ski Meeting Manor Vail Lodge Vail, Colorado (303) 741-2717, Dr. Paul Bottone February 6 Colorado Prosthodontic Society Smile Design Presented by: Dr. Maurice Salaama (303) 693-8053 or www.coloradoprossoc.com February 9 MDDS Dental Community Exchange/Jeffco 6:00 p.m. – 9:00 p.m. Jillians Restaurant @ Colorado Mills Mall Golden, Colorado (303) 488-9700, ext. 3272 February 10 Columbine Periodontal Study Club Diagnosis and Treatment Presented by: Dr. Jorgen Slots 9:00 a.m. – 5:00 p.m. Inverness Hotel and Golf Club Englewood, Colorado (303) 871-8572, Susan Vasquez February 13, 2006 Metro Denver Dental Society Digital Photography/Imaging – Lecture Digital Imaging Software – Hands-on Course Presented by: Dr. Donald S. Sherman Lecture: 8:30 a.m. to 12:00 p.m. Hands-on: 1:30 p.m. to 5:00 p.m. Cool River Cafe Greenwood Village, Colorado (303) 488-9700, Caron Notarmuzi February 16, 2006 Metro Denver Dental Society Oral Cancer Night Presented by: Dr. Greg Ingalls 6:00 p.m. to 9:00 p.m. MDDS Headquarters Denver, Colorado (303) 488-9700, Caron Notarmuzi Teeth Treats for Halloween . . . Special thanks to members Dr. Makala Bannister and Dr. Jeff Hurst for joining MDDS at The Children's Museum of Denver's annual Trick-or-Treat Street event on October 29 and 31. Our interactive brushing demonstrations were a big hit with children and parents alike. Below: An adorable ladybug, 20-month old Heather Salg of Englewood, demonstrates to Dr. Bannister how she brushes her own teeth. Upcoming MDDS CE Digital Photography and Digital Imaging Creating Patient Loyalty Continued from page 4 If the average score given is an 8 or below, you are at risk of losing more than 70 percent of your patients. You need to find out how and where to change. You might follow up by asking: What is one thing you would like to see us change or do differently? On the other hand, if your average score from patients is 9 or above, then you must be doing something right. Find out what it is so that you can do more of it. Ask: What is the one thing you appreciate most about our practice, i.e., what keeps you coming back to see us? The best path for profitable growth lies in a practice’s ability to get loyal patients to become their public relations department. Once you have reached a point where a majority of your patients have become “advocates” of the practice, you will begin to see growth and prosperity in your practice. Practice success is a function of defining and exceeding patient expectations; it is the fuel that allows common people to attain uncommon results. Inspire your patients to tell others about you. Larry M. Chatterley and Marie Wuthrich are with CTC Associates. They can be reached at www.ctc-associates.com or (303) 795-8800. 6 M D D S Articulator Donald S. Sherman, DMD, a clinical instructor, Department of Diagnostic Sciences and Patient Services, at the Boston University Goldman School of Dental Medicine, will present this informative and entertaining two-part course. The morning lecture offers a multimedia presentation to help dentists and their staff understand and use digital imaging to improve communication with patients and greatly improve documentation of clinical treatment records. This course will show you how digital cameras, digital x-ray equipment, intraoral cameras and scanners can all create dental images. The afternoon workshop is for dentists and staff who would like to have a hands-on experience with Windows based imaging software that can be used to simplify image management and image correction for personal and professional use. You will be required to use your own notebook computer. Learn how to name and track patient and personal images, and to apply simple image adjustments and cropping. See Calendar of Events above for details. The fee is: Workshop* and lecture — Dentists $215/attendee; Staff $99/attendee Lecture only — Dentists $115/attendee; Staff $69/attendee *Prerequisite: If attending the workshop in the p.m., participants MUST attend the lecture in the a.m. (no exceptions). Detection of Oral Cancer with OralCDx: A Hands-On Seminar Even if you have attended an OralCDx lecture in the past or already use brush biopsy in your practice, this program is a must! New ADA billing code and patient scripting, hygienists’ use of the brush biopsy and Delta Dental’s coverage will all be discussed during this informative hands-on seminar. Presented by Dr. Greg Ingalls, examination technique by dentists and hygienists, the clinical appearance of oral precancers and relevant updated demographics emphasizing recent trends in oral cancer, including the rising rate of oral cancers in young patients with no risk factors, will all be discussed. As a result of attending this course, dentists will be able to apply a protocol within their offices encompassing examination of all patients, detection of small red and white oral spots, and appropriate evaluation of such spots using the OralCDx brush biopsy test. Finally, billing and reimbursement procedures will be reviewed. See Calendar of Events above for details. The fee is $25 for members and staff; $35 for non-members and staff. Contact Caron Notarmuzi, MDDS Education Director, at (303) 488-9700 for further information or to register for these events. Classifieds Advertisement submissions should be received, in writing, no later than January 25, 2006 to appear in our next issue. MDDS makes no claim, stated or implied, as to the quality of goods and services or the accuracy of the following advertisements. ASSOCIATESHIPS/PRACTICE OPPORTUNITIES: Have you been looking for more than just a job? Do you want to practice dentistry in Colorado and someday call your practice your own? Call Susan Spear today to learn about how she can help you with all of your practice transition questions. (303) 973-2147 or susan@sastransitions.com. HYGIENISTS: Great part- and full-time PANORAMIC & CEPH X-RAY SYSTEM FOR SALE: Gendex orthoralix 9000, pano/ceph, $15,000 / OBO ($28,500 suggested retail). 6 years old. Excellent condition. Please call Dr. Stephen Stein at (303) 791-3232. TWO NEW MEDICAL/DENTAL BLDGS: Thornton – 128th & Colorado career opportunities. Large multi-practice group offering flexible work schedule and excellent compensation/benefits package. Call Sonja at (303) 285-6022 for more information. SURROUNDING STATES — Arvada, Cherry Creek, Colorado Springs, Denver, Ft. Collins, Glenwood Springs area, Grand Junction, Greenwood Village, CO Central Mountains, Colorado Southern, Colorado Southwest. Also, AZ, NE, NV, SD, WY, KS. Specialties CO: Oral Surgery, Pediatric. See www.dentalsales.com for details or call Precise Consultants: Peter Mirabito, DDS or Jed Esposito, MBA at (303)759-8425. COLORADO DENTISTS: Do you want to retire, but need help deciding how to begin? Have you heard or experienced associateships that don’t work? Try a new approach and contact Susan Spear at SAS Transitions to help you find a better way! (303) 973-2147 or susan@sastransitions.com. ASSOCIATE WANTED: Well-estab- ASSOCIATE WANTED: Established FOR SALE: Xray processor. Gendex GXP, hardly used (less than 9 months). Bought for around 6k and asking $2,995. Please call (303) 296-8527. FOR SALE: Reasonable offers accepted for: one Flyte dental exam power chair, blue, great condition, one Optilux 401, 75 W, light curing unit, Xray view boxes, cassettes with screens, Denar and Hauau articulators, Adult and Child skulls, Impression trays, Cutter, Pliers, Hemostats, Scalers, Explorers, Ortho bands and various lab items and other misc. ortho items. Please contact (303) 797-2375. QUALITY OFFICE SPACE FOR LEASE: Hampden & Havana —1,924 – 4,306 sq. ft. full service, GREAT RATE, ample tenant finish allowance, onsite maintenance personnel. Call Linda Donahue, Jordon Perlmutter & Co. (303) 595-9919. OFFICE FOR SALE: Prime Cherry Creek North location! Nice, 2 op. dental office. Good for starter or second office. Space to expand. With Schick Dicom new version CDR X-ray system, 3 sensors, Arc light, Intra-oral camera, In-office network ready, etc. Please call (303) 355-4840. OFFICE SPACE/GENERAL OR SPECIALTY: Approximately 1,200 sq. ft. available in active Denver community. Previously occupied by a general dentist and ready to move in! The space has 3+1 separate ops available, business center, sterilization room, darkroom, staff lounge, & private office. Work with a great doctor and excellent team. Exceptional opportunity for dental specialist looking for a home base or satellite office. Call Susan Spear (303) 9732147 or susan@sastransitions.com. DENTIST: Perfect Teeth is seeking senior Dentists in Arizona, Colorado and New Mexico with a compensation range of $90,000 to $200,000+. Successful private or group experience required. Benefits package. Also seeking Associate Dentists with a compensation range of $75,000 to $95,000. Specialist opportunities also available for part and full-time Ortho, Endo, Oral Surgery, Pedo and Perio with exceptional compensation. Call Dr. Mark Birner at (303) 691-0680, email at mbirner@birnerdental.com or visit www.BDMS-PerfectTeeth.com. ASSOCIATES WANTED: COLORADOAssociate Only: Grand Junction. Positions leading to Buy-in: Arvada, Brighton, Carbondale, Denver, Longmont, Westminster. Specialties: Oral Surgery and Periodontal buyin. Precise Consultants: Peter Mirabito, DDS or Jed Esposito, MBA at (303) 759-8425. ASSOCIATE POSITION AVAILABLE: Well-established metro Denver area practices seeking general dentist for associate position. Fee for service only. Minimum of 3 years experience required. Please contact Malcolm E. Boone, DDS, MS at (303) 3881661 or (303) 451-1111 for details or fax CV to (303) 451-7238. Transition Consulting for Dental Professionals PRACTICES: COLORADO AND Blvd. Gorgeous new medical/dental building coming to Thornton. Located on Colorado Blvd. just north of 128th. Possibility of buy-in to building ownership. Now taking reservations for space. Highlands Ranch – Wildcat Reserve Pkwy. This new medical/dental building in the heart of Highlands Ranch is almost ready for move-in. Join busy Internal Medicine group and Orthodontists. Located on Wildcat Reserve Pkwy. Near King Soopers, Walgreen and Wells Fargo. Contact Jan Friedlander at (303) 885-9200 or janfriedlander@comcast.net. lished, state-of-the-art practice in Lone Tree (south Denver) seeking general dentist for an associateship position. Future buy-in is a possibility. Some experience is preferable. Please contact Adam D. Almeida, DDS at (303) 858-9000 or (303) 919-5515 or fax CV to (303) 790-2973. Susan A. Spear female dentist seeking female associate for one day a week in family practice. Beautiful new office located in SW Littleton, Colorado (Ken Caryl Ranch area). Please call (303) 973-1112 or fax resume to (303) 904-2590. FOR SALE: (2) ADEC Priority Dental Chair. (1) ADEC 1040 Cascade Dental Chair. (3) Pelton & Crane LFII track light. (2) ADEC Minitrol wall mount delivery system. (1) 3072 side mount delivery system. (1) ADEC Doctor’s stool. (1) ADEC Priority Doctor’s stool. (1) ADEC 1601 Cascade Doctor’s stool. (1) ADEC Assistant’s stool. (1) ADEC Priority Assistant’s stool. (1) 1622 Cascade Assistant’s stool. (1) ADEC Assistant’s cart. (1) North Carolina cart. (1) Siemens Helident 70 xray (1986). (1) Siemens OP 10 Panoramic. (1) Fraser MDM Flowmeter & Quick connect hose. (1) Optilux Light Cure. (1) Rinn 512 xray view box. (1) Dentsply Cavitron Jet. (1) Torit Model Trimmer. (1) Buffalo Lab Vibrator. (1) Pro Form Vacuum Former. (1) Enesco Lab Motor and Handpiece. (1) Freedom Air Compressor IHP w/Wilkerson Filter. (2) Ohmeda I HP Vac Pumps. Contact (303) 237-1553. OFFICE SPACE FOR LEASE: Wheat Ridge Area – Near Lutheran Medical Center – approx. 2200 sq. ft – seven ops – can accommodate two dentists or be divided into two individual office spaces. For more info call (303) 233-0272 or (303) 237-8946. CUSTOMIZABLE DENTAL OFFICE SPACE FOR LEASE: Cherry Creek Area, 3955 East Exposition. Built at no charge to dentist. Call Paul Gatseos at (720) 404-2497. FOR SALE: One Air techniques ARC II light ($1000). One Kavo Diagnodent ($2500). Seven Vipercams ($300). Three Dentrix DDO ($400) image camera docking stations with foot pedals. ( no wands ). Six Crescent amalgamators ($250) (Wig-L-bug). Four 3M curing lights XL 3000 ($400).Please contact Deana (303) 790-2323. OFFICE SPACE: Wheat Ridge area. Approximately 1,700 sq. ft. with 4 operatories in a medical office building at 4485 Wadsworth, next to Red Lobster restaurant, once occupied by All About Kids Dental Center. Ready to move in and negotiable lease rate and lease term. Contact Landlord Tom at (303) 944-2540. Architectural drawings of space available. DENTIST POSITION AVAILABLE: Full-time dental position available in rural Colorado. Contact Cherith Chapman at Colorado Rural Health Center at (303) 996-9698 for more details. PRACTICE FOR SALE: Fort Collins, CO Associate buy-out opportunity, practice grossing $600,000 per year. For more information, please contact Larry Chatterley at (303) 795-8800 or www.ctc-associates.com. ASSOCIATE BUY-IN: Castle Rock, CO. For more information, please call Larry Chatterley at (303) 795-8800. PRACTICE FOR SALE: SE Denver Area, Grossing $445,000 with 59% overhead. For information, please contact Larry Chatterley at (303) 795-8800. Practice Transitions are not just about real estate! They are about life altering decision making, ensuring patients have continuity of care, preserving relationships, and protecting your financial and personal investment. TRANSITION SERVICES: · Professional Transition Assessment and Planning · Transition Marketing and Associate/Partner Search Support · Networking With Dentistry's Top Transition Advisors · Development Assistance of Professional Practice Profile Documents,Agreements, Contracts & Technical Applications · Complete Coordination of the Transition Process Is a Practice Transition in Your Future? Contact Susan Spear Today! 303.973.2147 www.sastransitions.com susan@SASTransitions.com TRANSITIONING DENTIST EXCHANGE Make Connections to Facilitate Transitioning Needs Do your future practice plans involve expansion and growth, or selling and retirement? Are you seeking transitioning plans after graduating or since graduation? Do you wish to buy a practice, become a partner or pursue associateships? If your answer is yes to any of these questions, plan on attending the Transitioning Dentist Exchange in March 2006. Call (303) 488-9700 for more information. ASSOCIATE BUY-OUT: Lakewood, Colo. Practice grossing over $897,000/year. Call Larry Chatterley at (303) 795-8800. PRACTICE FOR SALE: Littleton, CO. Three operatory facilities for $42,000. For more information, please call Larry Chatterley at (303) 795-8800. PRACTICE FOR SALE: Longmont, CO Grossing $136,000 and price at $47,600. For more information, please call Larry Chatterley at (303) 795-8800. PRACTICE FOR SALE: SE Denver, CO grossing $445,000. For more information, please call Larry Chatterley at (303) 795-8800. PRACTICE FOR SALE: Dillon, CO. Grossing $440,000. For more information, please call Larry Chatterley at (303) 795-8800. PRACTICE FOR SALE: Fort Collins, CO grossing over $900,000 per year, great location. Call Larry Chatterley at (303) 795-8800. PRACTICE FOR SALE: Arvada, CO. Practice grossing over $400,000 per year with 4 ops. For more information please call Larry Chatterley at (303) 795-8800. PRACTICE FOR SALE: Durango, CO. Grossing over $500,000 per year. For more info please call Larry Chatterley at (303) 795-8800. PRACTICE FOR SALE: Thornton, CO. Grossing $300,000 per year with overhead under 50%. Call Larry Chatterley at (303) 795-8800. PRACTICE FOR SALE IN BUENA VISTA: Very motivated seller with great price and terms. Call Larry Chatterley at (303) 795-8800. PRACTICE FOR SALE: Near Lyons, CO. for more information, please call Larry Chatterley at (303) 795-8800. PRACTICE FOR SALE: Lakewood, CO. Grossing about $10,000 per month with lots of potential. Call Larry Chatterley (303) 795-8800. PRACTICE: Near Durango area, Colo. Grossing over $400,000 per year. Call Larry Chatterley (303) 795-8800. PRACTICE: Small town in western Wyoming, grossing $493,000 with lots of patients. For more information, call Larry Chatterley at (303) 795-8800. SELLER/BUYER SERVICES: If you would like more information on how to buy, sell or associate in a practice, please check our Web site, www.ctc-associates.com or call CTC Associates at (303) 795-8800. 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