DECEMBER 2013
ISSUE 9
Patton’s 90 years
Celebration
CONTENTS
P5
FIRST AID TRAINING
P9
PATTON’ 90TH ANNIVERSARY
CELEBRATIONS AROUND
NEW ZEALAND
P19
PATTON INDIA ON SHOW
AT INDIA COLD CHAIN
SHOW 2013
P23
PATTON THAILAND
EXHIBITED AT
BANGKOK RHVAC 2013
2
P6
COVER STORY
PATTON’S 90TH
ANNIVERSARY CELEBRATION
P15
PATTON WEST MELBOURNE
OPENING CELEBRATION
P20
MORE NEWS FROM
PATTON INDIA
P27
OUR PEOPLE:
PATTON TECHNICAL &
MARKETING TEAM
EDITOR & CREATIVE DIRECTOR DIO ZHAO
COVER DESIGN RAY KEANE
EXECUTIVE EDITORS VANESSA ADAMS & MARGARET WALKER
EXCLUSIVE WRITERS MICHAEL BOTUR & LUCY MULLINGER
CONTRIBUTORS SAMEER HANDA, JOHN MCCARREY, STUART MEEHAN, SUMEDHA ARYA
GALLIANO
& WAYNE BEATTIE
Patton Press | ANDREW
Issue 9 | December
2013
SEASON’S GREETINGS
Sameer Handa
CEO, Patton Group of Companies
Message from our CEO
A
s this year draws to a close
we can take great pride and
pleasure in our 90th Anniversary year. The celebrations
and dinner in October were truly
memorable and it was a wonderful
opportunity to enjoy with our
partners,
associates,
customers
and suppliers who have supported our company over many years.
It was also part of our tradition of
“family’ that so many of our past and
present staff members were able to
be present. Further articles on our
90th Anniversary appear elsewhere
in this issue.
Interesting and challenging times
continued during 2013 but the Patton
Group has forged ahead. There has
been more optimism and business
confidence in the market and growth
prospects for 2014 look more
confident.
In New Zealand a lift in demand due
to increasing market confidence
has seen all sectors of the business
improve. The market is still highly
competitive and effort has been put
into our Patton Brand promotion, with
national road shows earlier in the
year, product promotions around the
90 year celebrations and the development of professional media presentations including a new format Price
Catalogue to be released in the New
Year. We continue to seek new talent
and have been successful in bringing young enthusiastic people to the
business to balance our experienced
team.
In Australia the West Melbourne
branch opened in July servicing the
western fringe of the CBD. Patton
Australia now has 8 branches and 5
joint venture outlets clearly showing
the future potential.
Patton India opened new offices
in Mumbai and Bangalore and our
presence now covers all areas. The
sales team there continues to focus
very strongly on product training and
sales.
The
Patton
Group
had
very
successful stands again in 2013 at
ACREX and the Cold Chain Shows
in India and RHVAC trade show in
Thailand.
2013 has seen Patton Thailand
establish relationships with new
clients Tops Daily, Tesco Lotus, Foodland and Villa Supermarkets. The
move to larger premises early in the
New Year will give us the opportunity
to expand our production capabilities
in line with increasing product range
and growth in sales.
As we move towards the next
milestone of 2014, I would like to
thank you all for your contributions to
this year’s results. Together with my
family I wish you and your families a
happy Christmas, a prosperous New
Year and a safe and enjoyable holiday
season.
Patton Press | Issue 9 | December 2013
3
Patton New Zealand
4
+
First Aid
Training
O
n
the
27th
of
August, 7 Patton
Auckland staff
attended a first aid
course instructed by Jackie
Segers from MediTrain.
Inesi Taufa, Iro Puna, Sopan
Chaudhari, Joe Hamptom,
Vanessa Adams & Philip
Hitchins and myself had
various levels of emergency
response and first aid knowledge, but by the end of the
course some of us had a
refresher while others were
much more comfortable
in understanding what to
do in the case of a medical
emergency.
The course covered
several sections such as CPR,
primary assessments,
recovery
position,shock,
burns,choking,
fractures,
heart attack, stroke, allergies,
poisoning, hypothermiahyperthermia and bleeding just
to name a few. The course
was very practical with case
studies and more of “a hands
on” approach, the closest we
got to the real thing.
So if you require special
medical attention please
don’t be afraid to approach
one of the first aiders, or
in the case of a medical
emergency response
knowing that one of us
will be there to help when
required.
- CAMERON WYNNIATT
An accident or medical emergency could strike at any time, in any place, to any person. It could happen to someone you know,
or even in your office. Would you know how to recognise a problem or what to do about it? First aid is a life skill that will help
you manage the situation you are faced with.
5
“
We look forward to another 90
years of success with a winning
team and a proven formula.
“
Sameer Handa
CEO, Patton Group of Companies
P
atton’s
90th
anniversary
celebrations, a memorable
night full of laughter and
entertainment was held on
Wednesday the 30th October 2013.
The event took place at the Princes
Ballroom in the Pullman Hotel and
was presented by award winning
stand-up comedian, radio and
television presenter, Jeremy Corbett.
The invited guests comprised of our
valued customers, suppliers,
6
business
partners
besides
current and former Patton staff.
Entertainment was provided by
renowned comedy show “The Improv
Bandits”. Recognition awards were
presented to celebrate the long
service of some staff members who
have 20 plus years association with
the business. To celebrate Patton’s
90th anniversary, Recovery Trust,
BDT (Black Diamond Technologies),
Rothenberger and Emerson also
presented partner awards to Patton.
“This is not only a time of
celebration but also of gratitude,”
said Patton CEO Sameer Handa, “we
want to thank our customers and
business partners who have put their
trust in us for almost a century”.
According to Sameer, “the core
principles on which the company was
established 90 years ago remain the
same - honesty, integrity and
commitment to quality products &
services” and this is secret to
Patton’s success.
COVER
STORY
- DIO ZHAO
Like every success story, the story of
Patton began with a unique idea. In
1923, George E Patton set up a
business, selling refrigeration to
Cantabrians. GE Patton Ltd produced
a range of domestic refrigerators and
flip top ice cream cabinets for the
rapidly expanding local market.
With the need to refrigerate and
export quality lamb and dairy
products from New Zealand to the
rest of the world, the business gained
traction quickly and by 1970 Patton
had expanded to Auckland and was
developing a new range of products
including air conditioning and cooling
units.
From
its
humble
beginnings
amongst the ice clad Southern Alps,
to its world-wide reputation as a
reputable and sustainable business,
Patton now employs almost 200
staff within sales offices and
manufacturing facilities spanning
Australia, Thailand, India and New
Zealand.
The business now leads the way
when it comes to innovative
refrigeration & air conditioning units.
“We look forward to another 90 years
of success with a winning team and a
proven formula,” smiles Sameer.
7
8
9
Greg Wilson \ Supply Chain Manager \ NDA
I WOULD LIKE TO TAKE THE OPPORTUNITY TO THANK YOU FOR
A GREAT NIGHT LAST NIGHT WHICH I THOROUGHLY ENJOYED.
ALL THE HARD WORK THAT VANESSA AND DIO AND OTHERS
HAD PUT IN CERTAINLY PAID OFF IN AN ENTERTAINING AND
VERY PROFESSIONAL FUN EVENING.
ONCE AGAIN, ON BEHALF OF EBMPAPST A&NZ PTY LTD,
CONGRATULATIONS ON THE 90 YEAR ANNIVERSARY AND LOOK
FORWARD TO WORKING WITH YOUR VERY TALENTED STAFF
AND HOPE TO BE THERE FOR YOUR 100TH ANNIVERSARY.
REGARDS,
Sharon Clay \ Sales Manager - NZ \ ebm-papst A&NZ Pty Ltd
THANK YOU FOR THE INVITATION AND A
MOST ENJOYABLE EVENING. IT WAS GOOD TO
CATCH UP WITH MANY FRIENDS I HAVE NOT
SEEN FOR A WHILE.
CONGRATULATIONS ON THE 90 YEARS AND
ALL THE BEST FOR THE FUTURE.
Noel Mountjoy \ National HVAC Manager \ HomeTech Solatube
I’D LIKE TO EXPRESS MY
APPRECIATION FOR A
FANTASTIC PATTON
CELEBRATION. IT WAS
GREAT TO ENJOY THE
POSITIVITY FROM THE
PATTON TEAM,
SUPPLIERS, AND OTHER
GUESTS - YOU SHOULD
BE VERY PROUD OF
SUCH A SUCCESSFUL
CELEBRATION.
CONGRATULATIONS
AGAIN.
THANK YOU FOR THE INVITE,
I HAD A WONDERFUL TIME
CELEBRATING PATTON’S
ANNIVERSARY.
Rod Tapp \ Partner \ PwC
Nic Reichardt \ NDA
Thank you,
I had a great time!
Mike Upton
Sales - Project Engineer
White Refrigeration Ltd.
I ENJOYED THE
EVENING. IT WAS A
GOOD NIGHT WITH
EXCELLENT GUEST
ENTERTAINMENT.
WELL DONE.
Craig Bell
Director, CB Pacific Ltd
I know you worked really
hard to helped put together a
fantastic evening. Thank you
very much I had a great time.
Brent Johnston \ So Cool
Just a quick note from
Theuns and myself to say
“thank you” for inviting us
to Your fabulous 90th
Celebration. Everything
about the evening was
marvellous. Stunning
Company, Delicious Food,
coupled with entertaining
and in some cases
Humorous Speeches.
An evening we won’t forget.
Dianne Brown
Manager Client Solutions \ Uti
Just a quick note to say
thanks for last night really
enjoyed it was great
entertainment.
Darryl Rochester
General Manager \ BDT
CONGRATULATIONS ON HOSTING
AN EXCELLENT NIGHT LAST NIGHT.
THE EVENING WAS THE PERFECT
WAY TO CELEBRATE PATTON’S 90TH
ANNIVERSARY, AND YOU SHOULD
BE VERY PROUD OF WHAT YOU
HAVE ACHIEVED. I WAS REALLY
IMPRESSED TO SEE THE STRONG
PEOPLE VALUES IN YOUR BUSINESS,
AND I NOW HAVE A GREATER
APPRECIATION OF HOW YOU ARE
AS SUCCESSFUL AS YOU ARE.
IT WAS A PRIVILEGE TO ATTEND
AND I AM GRATEFUL THAT YOU
INVITED ME.
THANKS AND WELL DONE!
Garry Ivill
General Manager \ Metrix Imports Ltd.
Clive Tucker \ Business Manager \ REPLIKA Manufacturing NZ Ltd
Bring on 100 years.
IT WAS A PLEASURE TO ATTEND AND CONGRATULATIONS ON ORGANISING A GREAT EVENT.
I THOROUGHLY ENJOYED MYSELF, MET LOTS OF INTERESTING PEOPLE AND WAS INTERESTED IN LEARNING ABOUT THE
HISTORY OF PATTON REFRIGERATION. MANY THANKS FOR MAKING ME PART OF THE CELEBRATION.
JUST A QUICK NOTE TO SAY THANK YOU FOR A GREAT NIGHT. IT WAS VERY WELL
ORGANISED AND IT WAS A GREAT HONOUR TO BE INVITED.
THOROUGHLY ENJOYED THE EVENING AND SPENDING TIME WITH THOSE IN ATTENDANCE.
THANK YOU MESSAGES FROM OUR GUESTS
10
Patton’s
90
th
Anniversary Celebrations
around New Zealand
T
o celebrate Patton’s 90th Anniversary and express our gratitude to our valuable customers, on Monday, 30th September
2013, all Patton branches across New Zealand held celebrations in their offices. Customers were invited for lunch or
dinner and 9 lucky people won a refrigerator sponsored by Mitsubishi Electric.
Here are some exciting photos from Patton Branches around New Zealand.
1
2
3
4
with special thanks
MITSUBISHI ELECTRIC
5
6
MITSUBISHI REFRIGERATOR WINNERS:
1. Patton Wellington: Phil Watkins from Cowley Services with Patton Wellington Branch Manager Andy Henderson
2. Patton Auckland: Jaco Snyman from McAlpine Hussmann with Patton General Manager Philip Hitchins
3. Patton Palmerston North: Ross Smith from Anthony Refrigeration
4. Patton Christchurch: Steve Brown from Hartnell Coolheat with Patton Christchurch Manager Wayne Beattie
5. Patton Hamilton: Ranjit Singh from Eastside Refrigeration with Patton staff Fiona Oatham & Stephen Pearce
6. Patton North Shore: Richard O’Flaherty from Total Refrigeration - Katrina McIver from Patton & Steve Hawkins from BDT
Patton Hastings: Marty Dunningham from FPG Napier
Patton Tauranga: Hugh Gilmer from Jewells Refrigeration
Patton Nelson: Jessie Hawkins from Polar Refrigeration
11
STATIONERY
for Rarotonga
A
few photos of my wife and friends that went over to Rarotonga on holiday and presented a school with books,
pencils, pencil cases, erasers etc, that they purchased. Tai Roberts from OfficeMax, a Patton supplier, organised
a generous amount of stationary free for them to distribute also. A local business, The Monkton Charitable trust,
came to the party and paid for the 4 boxes of A4 paper to be flown over. Together everyone did a good turn for
a school and children in need.
- STEPHEN PEARCE
COOLING
12
for Samoa at Aggie Greys Resort
Laser Tag
Battle at the
Megazone
Winning Team:
Yellow Team
Umesh, Ray, Vanessa, Dio & Cindy
And the award goes to...
Colin Booth!
C
olin Booth from Patton Wellington
received
the
Services
to
Industry Award for his contribution
and consultation on the current
approved filler and handler test certificate
training course material, at the HVAC&R
Industry Conference and Trade Exhibition 2013.
Congratulations Colin!
The Amora Hotel in Wellington was an excellent venue
for the 2013 HVAC&R Industry Conference and Trade
Exhibition. The event was held over 2 days with over
90 attending and 15 speakers from both business and
technical streams. 27 companies exhibited involving
32 botths and 80 staff. It was a great success with
good food, plenty of beer, networking and of course
the Wellington sunshine!
From left to right:
Nigel Tunnicliffe from Patton
Hasting, Lizzie and Colin Booth
from Patton Wellington.
13
Patton Australia
14
Patton Australia Launch of
New Branch in Victoria
P
atton West Melbourne commenced
trading in July this year, located on
the western fringe of the Melbourne
CBD. The West Melbourne Branch is
only a couple of kilometres from the heart of
the city of Melbourne, and positioned within
walking distance to one of Melbourne’s
major arterials.
The branch is currently going through an
exciting phase as it continues to evolve
rapidly, servicing both new and existing
business of Patton Australia.
The branch is manned by Ash Chua (Branch
Manager) and Robert Cavallaro (Customer
Service Representative). Robert Cavallaro
commenced employment with Patton West
Melbourne in August, having worked at
Heldon Products for three years prior to
joining Patton.
During the month of September, to
celebrate the opening of the new branch,
Patton hosted a successful launch, in
conjunction with numerous suppliers,
which was enjoyed by all. A couple of AFL
football media personalities Danny Frawley
and Wayne Schwass were guest speakers
producing some of their best material
keeping both customers and suppliers
entertained with football stories from the
past and the present.
The feedback from customers and suppliers
in regard to the presentation of the branch
has been very positive with exciting times
ahead in terms of business growth and new
relationships.
- ASH CHUA
15
W
PATTON
Our Story
BENDIGO
e believe anything
can be achieved
with a little bit of
love and a lot of
hard work. As you walk in the
door of our Patton store in
Bendigo, you will be impressed
with the interactive displays
which allow customers to get
hands-on experience with our
leak detection and air
conditioning equipment.
Once you walk inside our
bright and inviting store, you
will find an excellent array
of stock which comes from
a
re-designed
warehouse
that incorporates a logical
layout ensuring that clients are
given quick and efficient
service every time.
Our team works incredibly hard
to deliver the best service for
our valued customers and
thanks to our refurbished store
and warehouse, as well as the
inclusion of a hard-working and
friendly team, we exceeded
the last 3 years results for the
first time. We look forward to
making huge returns in the
years that follow.
The aim for the Bendigo branch
is to become the number one
choice for refrigeration and
air-conditioning in Bendigo and
thanks to our loyal clients, we
believe we have a positive
future.
Team Patton Bendigo
Lucas Roberts
Branch Sales Supervisor
Heath Ilsley
Internal Sales
Patton Bendigo
195 Breen Street
Bendigo
Victoria 3550
P : +613 5444 1720
F : +613 5444 1706
W : www.pattonau.com
- LUCAS ROBERTS
16
Ninety years on,
Patton keeps it
W
hile the economic cycle of
boom and gloom, accompanied
by profit and stagnation (even
loss) influences corporate and
individual lives, those that maintain financial discipline and sound management
principles remain sustainable and profitable.
Among these is Patton Limited, which is
currently marking its 90th anniversary.
Grand occasion
While celebrations are being held throughout its offices in New Zealand, Australia,
Thailand and India, with the participation
of suppliers and others in many parts of
the world, the most impressive of them all
will occur at Pullman Hotel in Auckland City
on October 30.
The event, at which popular television
and radio host Jeremy Corbett will be the
Master of Ceremonies, will be attended
by a host of people of importance to the
Company, including its Board of Directors,
staff, suppliers and well-wishers.
Patton Limited Global Chief Executive
Sameer Handa said that the Auckland
event may also bring together a number of
dignitaries including the country’s leaders.
“This is a significant milestone for Patton,
which accounts for hundreds of years of
combined service of staff and suppliers. In
celebrating 90 years, we at Patton reaffirm
our commitment to provide quality products enhanced by quality service in every
centre of our operation,” he said.
Patton is a progressive company that provides opportunities for career advancement to staff, of which Mr Handa is the
prime example. Joining the firm as Sales
Engineer in July 1995, he rose to the current position about three years later, reflecting his immense potential for growth
on the one hand and the ability of the
Company to orchestrate and augment that
growth on the other.
Established in 1923 by George Patton
(called G E Patton Limited) as a modest
cool
operation in Christchurch, the firm grew in
less than seven years to produce a range
of domestic refrigerators and flip top ice
cream cabinets.
The Company was restructured and renamed Patton Refrigeration Limited and
moved its Head Office to Auckland in the
1970s, reflecting the need to focus more
on the commercial refrigeration business.
The development programme included
new range of condensing units, air-cooled
condensers and unit coolers.
servicing the growing markets in the Middle East and Africa, the success of the Joint
Venture (which received ISO9001 Certification two years ago), encouraged us to
mark our presence in India, with a sales
office in Delhi.
Later the in same year, Patton India opened
its sales office in Noida, Delhi.
Today it is known as Patton Limited, a sign
of its increasing role in diversified areas.
“The refrigeration industry in India has
rich potential. Representing many world
leading refrigeration brands, along with
our own capital plant, Patton India is respected for its technically experienced industry support,” Mr Handa said.
Australian presence
Young Entrepreneurs
Patton seized an opportunity (about 30
years ago) to open a manufacturing and
distribution facility across the Tasman. The
decision to establish a unit in Sydney was
strategic as bilateral relationship between
Australia and New Zealand registered rapid growth, accruing benefits to the private
sector in both countries.
Promoting entrepreneurship is a passion
for Mr Handa, evidenced by the role that
he plays in the community promoting
young entrepreneurs and the company
that Patton keeps with its network of suppliers and staff.
The establishment of an office in Melbourne in 2004 was also strategic as it not
only helped in serving the Victoria region
but also complemented the accelerated
progress of the Sydney facility. A Joint Venture with MetJak emerged in Perth in 2006,
enabling Patton to enter West Australia.
Thailand move
That was just the beginning. As Mr Handa
mentioned, the establishment of a manufacturing unit and sales office in Thailand
in 2007 opened a new chapter in the Company’s history. Called Patton Aero Ltd, it
is a joint venture between Patton Limited
and Eastern Syntech Co Ltd of Thailand.
“It is important to identify talent among
the younger members of the society and
provide opportunities for growth in their
life and career. Tomorrow’s corporate leaders should have a good start today. They
must be given incentives and opportunities to grow and prosper,” Mr Handa said.
As a part of its efforts to recognise and reward young professionals, he encouraged
us to create the ‘Best Young Entrepreneur
of the Year’ category as a part of the Indian Newslink Indian Business Awards in
2010 and has since them been its Sponsor.
Although confined to only people of Indian
origin, winners of this Award have been a
source of inspiration to their counterparts
throughout the commercial and industrial
sectors of the country.
The Thai venture manufactures and markets the Patton Brand of specialty equipment for the refrigeration industry including condensing units, unit coolers,
air-cooled condensers and water chillers.
- VENKAT RAMAN
“In many ways, our presence in Thailand
was the harbinger for Patton’s vision to
becoming a global company. Apart from
17
Patton India
18
Patton India on show at
India Cold Chain Show 2013
P
atton India participated at
the 4th India Cold Chain
Show which was held on
12 to 14 September 2013 at
Bombay Exhibition centre along
with India Cold Chain Summit.
Around 110 Exhibitors from over
14 Countries including India,
Italy, France, USA and many more
participated at the event. The
event bought together the cold
storage and supply chain industry
professionals.
today, explore machinery and
equipments available and learn
about innovations.
This
was
one
of
its
first
marketing initiatives by Patton
team and the response was
overwhelming.
There
were
about
400
visitors
who
visited our stall and took keen
interest in Patton range of products.
Congratulations to Sunil Gautam
and his team for a successful show.
The objective of the event is
to
capture
the
interest
of
service and end-user industry
to discuss new challenges faced
- SUMEDHA ARYA
19
PATTON LADIES CLUB
inaugural family dinner
P
atton India ladies staff took
the initiative and formed
Patton Ladies Club. Members
of this club includes Patton
India female staff and spouses of
male Patton staff. For the inaugural event club members organised
family get together over dinner at
our Managing Director’s house,
where we all had gala time. The dinner party and delicious food would
be remembered by one and all for
quite some time to come. This club
decided to meet once a quarter so
that we can enjoy ourselves and
get to know each other’s families
as well.
We extended this get together to
bid farewell to one of our employees Rajesh Malhotra, who had over
five years long association with
Patton. Rajesh has decided to start
his own venture and we wished him
good luck for his future Endeavour.
We looking forward to have more of
these events organized by Patton
ladies club.
- SUMEDHA ARYA
Congratulation Sandeep
on your
Big Win
Wow! Second big one in a row.
Sandeep Mohapatra has bagged another order for
30 evaporators. Hearty congratulations to team
Patton India on this win!
The order is won against cut-throat competition with
Lu-ve, Alfa Laval & Star coolers.
On completion of installation, this is going to be a big
reference site for Patton India.
20
Once again sparkling congratulations!
Weekly
Product Training Session
extended for Customers
P
atton India has taken another initiative of conducting
Weekly Training Sessions for Patton India sales team.
The objective of the training program is to improve
product knowledge, develop selling skills and create
awareness of business procedures among staff members.
We would like to thank Mr. Vikram Pratap Singh who has
been consistently driving this initiative. Calendarized planner of Quarter–III (Oct to Dec 2013) has been prepared
and been followed. Sales team members meet every
Saturday between 9:30 to 10:30 am and training program
to the predefined subject is conducted. Branch members
connect themselves on skype for the training.
In the month of October 2013, Patton Group CEO
Mr. Sameer Handa, visited India and we took this
opportunity to extend this training session to our exclusive
customers. We invited 30 of our customers for this at
Hotel Atithi Palace, Daryaganj. Attendance was full and
feedback was very encouraging. Mr. Sandeep Mohapatra,
our Senior Product Manager Patton India conducted the
session about Patton range of unit coolers. Session ended
up with open house interaction of customers with Patton
staff, our MD and our group CEO over high tea.
21
Patton Thailand
22
Patton Thailand exhibited at
BANGKOK RHVAC 2013
I
n October 2013, Patton exhibited at
the Bangkok RHVAC Expo at Bitec
Bangna. This was our biggest stand
yet and we spared no expense to
show our International and Local
Customers our strength in “Quality,
Experience and Ingenuity”.
The show was attended by many
customers from around the world
and all our staff were kept very busy
with substantial questions in multiple
languages. Patton Thailand expects
to convert many of these customers
into future distributors in their home
countries. The distribution requests
came from:
Philippines, New Caledonia, Vietnam,
Korea, Bangladesh, Singapore,
United Arab Emirates, Lebanon,
Norway, Indonesia, Malaysia & Thailand.
ered in November. This is far in excess
of our forecast of only 3 per month.
Patton is also in final negotiations
for 250 Scroll racks from just one
customer next year as a result of the
positive feedback on our products.
The show was a true success for the
Patton Brand and especially for the
Thai production facility. With the shift
much larger premises early next
year, we will be ready to face the
challenges and support all our new
and existing growing customers.
At the show, Patton also launched
its first Thai built Stream and Scroll
Compressor racks and the feedback
was outstanding. As a result of the
show, Patton has now sold 12 racks
which will predominantly be deliv-
- JON PICKFORD
23
MORE PHOTOS
from Bangkok RHVAC 2013
24
From left to right: Fonotoe Nuafesili Pierre Lauofo Samoa Deputy Prime Minister, Vinay Lal Chouhan Patton Export Sales Co-ordinator,
& Michael Moller APTC Samoa.
Pacific Islands Regional Ozone2Climate
Techonogy Symposium
11-22 November 2013
I
recently attended the Pacific
Region Ozone Climate Technology
Symposium
in
Apia
Samoa
sponsored by the Government of
Samoa. Patton had a really good
support from the APTC Samoa‘s
Michael Moller the Trainer of
Refrigeration Air conditioning.
It was great to attend this
symposium in Samoa as we had a
really good support
from the
Deputy Prime Minister Fonotoe
Pierce Lauofo, all our customers in
Samoa and the other Pacific Islands
those who attended this symposium.
As a result the tools that we have
taken for the display in Samoa, we
have sold the whole lot.
Patton name was being highlighted
by the APTC in Samoa.
- Vinay Lal
25
3
The
wise men!
I
Sri Lanka Milk Chilling Project
– Phase 1.2 & 1.3 Continued...
am always excited when writing these
updates especially when so much
progress has been made in the last
six months. Another two reports have
been submitted to Tear Fund NZ along
with a second field trip to Sri Lanka in
late August. That trip included a meeting
in Colombo with an important New
Zealand minister accompanied by two
top level Fonterra officials who had a
great interest in the Patton involved
dairy project. Last month I also made
a cameo appearance in a video clip on
the TV ONE breakfast show when Ian
McInnes the CEO from Tear Fund NZ was
interviewed about the recent CHOGM in
Sri Lanka and how New Zealand aid and
technology was helping the war-affected
northern region. Patton wasn’t named
specifically in the piece, but luckily I was
wearing a Patton shirt and hat the day
of filming for some welcomed Patton
exposure.
Writing the reports is an important part
of any project and it is something that I
make sure is given extra attention. The
reports facilitate a great platform to
review material and capture the
findings which can lead to solutions later
down the line. In June the second report
covered the findings from the first field
research trip to Sri Lanka and explored
other areas like the cold chain, current
market drivers, design opportunities
and establishing a point of view. A few
months later in October the third report
was submitted covering ideation and
solutions. I incorporated the full design
process including brainstorming, developing concepts, prototyping and testing
all of which follow the design thinking
approach.
In August of this year I travelled to Sri
Lanka for the second time. Half of the trip
was based in and around the northern
Mullaitivu area. Over the course of five
26
days Kevin Riddle (Tear Fund NZ) and I
worked alongside the World Concern
team in the field. We observed the milk
collection route from the farmer to chilling center and visited the proposed sites
for the new milk collection centers. We
also collected temperature and GPS data
with newly acquired testing equipment
which allowed us to analyse and track
the milk straight from the cow before
it got chilled. The remainder of the trip
was spent between the World Concern
office in Colombo and a trip to the tea
highlands in the central south where we
visited the largest dairy farm in Sri Lanka.
The farm belongs to National Livestock
Development Board (NLDB) who brought
in 1500 dairy cows from Australia to
begin high intensity dairy farming. At the
time of visiting, the Bopaththalawa farm
was exceeding expectations with cows
producing over 20 liters per day. This
was an amazing experience and we took
away many ideas to incorporate into our
dairy project in the north.
The project has now advanced to the
stage of construction of the first MCC.
At the end of November New Zealand
Foreign Minister Murray McCully laid the
first cornerstone of the Patton designed
milk chilling center in Mulliyawalai.
He was accompanied by Ian McInnes
who spoke about the occasion “With
chilling stations and cool collection points,
innovation to monitor milk temperatures,
thanks to New Zealand company Patton
Ltd, milk quality will improve resulting in
better incomes for farmers”.
From left to right: Minister McCully, Jan Henderson (NZ
High Commissioner to Indian & Sri Lankan) & Selina Kumar
(World Concern) at the corner stone, site of the Patton
designed MCC.
Ray Keane interviewed for Tear Fund dairy video.
2014 promises to be even bigger with
more farmers signing up to this fantastic
project and construction planned for
another two chilling centers.
- RAY KEANE
Bopaththalawa farm
Mechanical Design Engineer
Ray Keane
Regional Technical Manager (Asia)
Mark Campbell
Marketing Coordinator
Dio Zhao
Technical Manager
Craig Parker
Mechanical Design Engineer
Cameron Wynniatt
Our People PATTON
TECHNICAL &
MARKETING TEAM
27
IT’S VERY
EASY TO BE
DIFFERENT,
BUT VERY
DIFFICULT
TO BE
Better
Craig Parker
From the cold climes of Timaru to the hustle and bustle of Auckland, Craig Parker has an
interesting past which included a few close scrapes.
A talented engineer, Craig has been working for Patton for
many years and has a lot to offer. We chatted with him to
find out more about what he does each day and what it
takes to be a top-level designer at Patton.
28
“
My team of guys make me
most proud about working for
Patton. I’ve got the best guys
in the company in my office!
PP: What is the funniest or most
unusual thing that has ever happened to you?
Craig: I rolled a construction crane
when I was about 16 which wasn’t so
funny at the time but makes me laugh
now. The crane had a whole load of reinforcing and I swung it around and the
whole thing flipped over. I jumped out
of the side to avoid being crushed. It
was great being 16 and being allowed
to drive a crane... not like all of the
health and safety malarkey they have
nowadays!
I also fell off some scaffolding on that
building site, broke my shoulder and
smashed my head quite badly. Not a
great memory as I ended up in an ambulance and in hospital for a while.
PP: What is your favourite band?
Craig: At present I’m liking Opossum.
“
Patton Press: Where were you
born?
Craig: I was born in Timaru, which I like
to refer to as the polar fleece capital of
New Zealand (aka - TimaVegas).
Craig: I transitioned into refrigeration
from an engineering role I had at APV
where I was head of welding for the industrial pressure vessels. I also spent
a lot of time in the machine shop and
building the industrial chiller sets. From
there, I was exposed to the refrigeration trade as a whole.
90, what do you want to have
achieved in life?
Craig: I’m not that stress about
making it to 90. The way it’s going I’ll
probably still be working, but as long
as my kids have their lives sorted and
are happy then that would be an OK
achievement for me.
PP: What made you decide to work
with Patton?
Craig: I’ve been at Pattons for approximately five years and I did a prior stint
of seven years and then took a break to
rid myself of the thought that air conditioning product management might
be an interesting change. Turned out
to be more about selling boxes than a
technical challenge so I migrated back
to refrigeration.
PP: What do you consider to be
your greatest achievement?
Craig: I’ve yet to get there although I
did collect a good win on Middlesbrough
at 10/1 over United a few years back.
That was a good win but I’ve just about
given away the punting these days.
They say punt is “mind of matter”… If
you don’t mind losing it doesn’t matter.
PP: In your opinion, what is the
next big trend in refrigeration?
Craig: Energy efficiency.
PP: How does it feel to work in
a company spread across four
countries?
Craig: It certainly changes the dynamics. It’s not a ‘one solution works for all’
business anymore. Compromise becomes a bigger part of the job.
PP: What is your favourite sport?
Craig: It’s a split at the moment between Football and Badminton. I do
also like cycling. My favourite football
club is Man Utd (of course) and my favourite player was, retired now, Cannigia of Argentina!
PP: What makes you most proud
about working for Patton?
Craig: My team of guys. I’ve got the
best guys in the company in my office!
PP: What is your favourite book?
Craig: When I find the time to read,
I enjoy anything from Irvine Welsh or
Iain Banks (It’s a shame he passed
away recently. The Wasp Factory was
one of his best reads).
PP: Patton is opening branches all
over the world. Where would you
like the next branch to open up?
Craig: I would like to open one in Auckland city and run it myself! That would
halve my travel time!
PP: How did you get into the Refrigeration Industry?
PP:Patton has turned 90 years
old. By the time you reach
PP: What do you think the best
thing about living and working in
NZ is?
Craig: I like helping to grow a country
I was born and raised in.
PP: If you could be any element,
which one would you be?
Craig: Probably Dubnium which I think
is a bit like me - An often under-rated
element that always delivers. I also
like a bit of dub.
PP: If you could meet any historical figure, of the past or present,
who would it be and why?
Craig: There a lot of people I wouldn’t
mind meeting. These include my
primary school teacher who tied me to
my school chair when I was six. I’d like
to find out what that was all about. I
would also like to have a beer with David Lynch, love his stuff. Of course old
Sir Alex would be interesting to have
a chat with. Perry Farrell is also a legend. I would add more if my memory
wasn’t so bad, I blame it on that bash
on the head!
29
WHEN
MARKETING
MEETS
Style
Dio Zhao
When he arrived in New Zealand 10 years ago, Dio Zhao struggled to understand the
English language and found the laid back culture a welcome change to the streets of China.
A talented graphic designer and marketing professional,
Dio is well known for his creative flair and ability to make
everyone around him laugh. A happy-go-lucky employee,
Dio enjoys his role as Marketing Guru for Patton.
30
Patton Press: Can you give us a bit of
information about your background?
Dio: I am from China originally in Jiangmen which is near Canton. Noodles are
very important to us! We eat a lot of them
which is why we are so famous for them!.
PP: How long have you been in New
Zealand?
Dio: I have been living in New Zealand
now for ten years. In the beginning I was
studying at a University in China and Dad
asked me one day if I would like to move
to New Zealand. He also told me I only
had one day to make my decision. After
a night I decided I would go and within a
month, I was living in New Zealand. I love
it here because it is not a concrete jungle
and everyone is very friendly.
PP: What have been your favourite
hobbies and interests?
Dio: My favourite hobby is to go to the
gym and I also enjoy working out in the
swimming pool. When I’m not getting fit, I
like to watch cartoons and detective movies. I love to know who the killer is and
would love to be a detective.
PP: How did you join Patton?
Dio: I was working down the road from
Patton and wasn’t really that happy with
my role. I saw a job being advertised for
Patton as a Marketing Executive and I had
seen the Patton Logo at the car park that I
parked my car in every day and knew that
Patton was a good company to work for.
I decided to try my luck and was invited
to an interview with Craig Parker. During the interview, my cell phone started
ringing and I didn’t know how to turn it
off. They still invited me to a second interview but I forgot the day and when they
called me to come in, I wasn’t prepared or
dressed for the occasion. The interview
went well and I could see in Craig’s eyes
that he supported me. Luckily I got the
job and I haven’t looked back since!
PP: What are your responsibilities at
Patton?
Dio: I have to look after the website and
make sure that is up to date and functional. I also design the flyers, brochures and
creative documents. I manage events
and I deal with social media. Basically
anything relating to Marketing is handled
by myself.
PP: What makes your job the most
satisfying?
Dio: What I love best about this job is that
every day is different, one day I am designing brochures and the next I am organising big events. I really enjoy it.
PP: What do you consider to be your
greatest achievement at Patton?
Dio: I feel that I have made a lot of great
changes in the marketing department
of Patton including new branding guidelines, bright and interesting publications,
a brand new catalogue and a lot more exciting projects that are coming up in the
future.
PP: How does it feel to work in a company
spread across four countries?
Dio: It is very interesting working with so
many different companies because the
time zones are all so different. I do feel
that you need to be patient and communicate with each other well because we
all speak different languages and have
different protocols that we go by.
I am used to. Most importantly, you don’t
have to work on Saturday. In China and
Hong Kong they work 12 hours a day and
on weekends. My mum still works on Saturday. I am happy I don’t have to.
PP: If there was any branch of Patton you
could go and visit, where would it be?
Dio: I love the name ‘Hastings’ because
there is a character in the Poirot Detective stories. I think a city with the name
‘Hastings’ would be fun to visit.
PP: Tell us about your study? It is said
that you are doing a full time study while
working full at Patton, is that right?
Dio: Yes. I received my Postgraduate Diplomas in marketing last year, and this
year I am doing my Masters in Management major in Marketing. Hope it goes
well and I will graduate at end of the year.
Studying while working full time, it is not
easy, I must say. But I work very hard
“Learning has no ending. If you want to be
successful, you need to always learn new thing,
and be on top of your game.
”
PP: Patton is opening branches all over
the world. Where would you like the next
branch to open up?
Dio: I would love to see a new branch
in Europe. I have just received my Kiwi
passport and would love to visit Italy in
particular. The fashion in Italy is amazing
and I love fashion!
PP: With Patton turning 90 years old, what
would you like to have achieved in life at
that age?
Dio: I’m not sure if I will live to be that
old but if I am, I hope I still look like I’m
19 and still look really good. I don’t want
to have wrinkles and don’t want to look
old inside or out. This would be a great
achievement!
PP: What do you think the best thing is
about living and working in NZ?
Dio: I believe New Zealand isn’t 100%
pure, it’s 120% pure! The lifestyle is really relaxed and you don’t have to spend
a lot of money to enjoy the scenery and
sun. It is such a different lifestyle to what
– study most of the weekends and holidays. We – Chinese – have an old saying
“learning has no ending”. If you want to
be successful, you need to always learn
new thing, and be on top of your game.
PP: If you could possess one super-human
power, what would it be?
Dio: I would love to be able to have wings
and fly. If I could fly, I wouldn’t have to
take a plane because I am scared of
planes. If I had flying powers, I could just
fly back to China and see my family and,
of course, there would be no traffic jams
for me to deal with
Some works from Dio
(1) Patton Press - Issue 8
(2) OFI - Poster
(3) Patton Brand Book
If you want to get to know more about Dio,
visit his personal website:
www.diozhao.name or connect him on
LinkedIn: nz.linkedin.com/in/diozhao/
2
1
Patton Press | Issue 3
9 | December 2013
31
DESIGN
IS
THINKING
MADE
Ray Keane
VISUAL
When it comes to visualising state-of-the art designs ahead
of the competition, ‘the luck of the Irish’ has nothing to do
with it for Patton’s Mechanical Design Engineer Ray Keane.
Dublin born and bred, Ray prides himself in designing products that sit firmly outside of the square. This unique
talent stems back to a creative childhood where he was already way ahead of the rest of his class when it came
to new and innovative ideas. His experience includes designing superyacht interiors and retail fit outs. Ray’s
success comes from the ability to conceptualise innovative design in his head before most engineers are out of
bed in the morning. Join us while we chat with this engineering master-mind and discuss the pride he takes in
shaping some of the world’s most progressive and advanced products in the refrigeration industry.
32
Patton Press: Where do you
come from?
Ray: I was born in Dublin, Ireland
in 1983. I spent the most part of
my early years growing up on the
‘Northside’ of Dublin in a suburb
called Ashtown. At 11 moved with
my family to the Netherlands
for three years experiencing the
different European lifestyle and
culture. From a young age I had
begun a taste for travel and living
in new cities.
PP: How did you develop your
skills?
Ray: My engineering skills were
first developed in university. I
spent five years studying firstly
mechanical and later manufacturing engineering. Over the five
years I tried various CAD software’s excelling in AutoCAD and
SolidWorks. Leaving university I
was equipped with the essential
engineering skills for design for
manufacture and an eye for detail.
Luckily these skills are common
building blocks for all design engineering jobs around the world.
PP: Where have you travelled
to and why?
Ray: I have been very fortunate in
my life to have plenty of opportunities to travel and see numerous
cities around the world. When
living in the Netherlands I had the
chance to visit most of central
Europe. During university I spent
three different summers in San
Francisco, Marbella and Toronto
working in various jobs to cover
expenses. At the end of university
I had a real appetite for more travel. With a group of friends we sat
down and planned probably the
biggest adventure of our lives, a
round the world trip. After working
and saving hard for 18 months we
packed our bags and set off. We
crossed several continents including Asia, Australia, South America
and North America. During that
trip I decided to continue travelling
after the year had ended, especially as Ireland was gripped by the
dreaded recession and job opportunities would be hard to find.
PP: Are you ready to settle
down?
Ray: I think so. I got engaged this
year and think New Zealand is a
great place to begin a new life with
my fiancée Lauren. New Zealand
for me ticks all the boxes and the
past four years living here has
been a great experience.
PP: Does travel give you a fresh
perspective?
Ray: Travel has changed me for
the better. You’re more open to
suggestions and ideas. When
travelling especially with others
you need to comprise but also
speak up and have your say. You
see all extremes from the people
who have it all to the people who
don’t have anything. This defi-
nitely makes you a lot more level
headed, grounded and thankful for
what you have.
PP: Who did you support
during the Rugby World Cup?!
Ray: Ireland of course. I went to
three games in the north island in
the group stage. The highlight was
beating Australia in Eden Park on
a wet September night. The party
atmosphere in the city afterward
was immense. After that game I
think the whole on New Zealand
supported Ireland.
PP: What kind of personality belongs at Patton?
Ray: I think a good company
makeup will have many personalities which gives an all-round
balance. Depending on your role
you will need certain traits to
succeed. In the technical office we
recently carried out our own online
personality test. The interesting
thing was that Cameron, Dio and
myself were all the same personality. I suppose you could say were
all on the same wavelength. This
definitely helps to make a cohesive office.
PP: Tell me about working with
plastic and metal.
Ray: It’s definitely a case of yin
and yan here. We use both materials on our products here at Patton.
Metal is definitely more forgiving
as it is more flexible compared to
plastic. Using a malleable material like aluminium gives a greater
tolerance for parts to fit together
easier making assembly quicker.
Plastic is a great clean looking
material, but one has to make
allowances for shrinkage when
designing. Plastic is definitely a favourite material for me as you can
achieve nice rounded edges and
eye catching smooth surfaces.
PP: Which designers inspire you?
Ray: Dieter Rams comes to mind.
He set about expressing the ten
most important principles for what
he considered was good design.
Sometimes they are referred as
the ‘Ten commandments’. My favourite is #10 Good design is little
design as possible. That’s something I try to bring to my designs:
don’t overcomplicate things, keep
it simple and keep it clean. I also
hold in high regard James Dyson
the British engineering innovator.
From the 1970’s he single handily reimagined everyday household appliances and tools. Most
famously the DC01 was Dyson’s
first vacuum cleaner to come to
market after a ridiculous 5,127
prototypes. He is thorough down
to the last detail and makes innovative and long-lasting products.
I definitely try to replicate these
rules in my work at Patton.
said “The single biggest problem
in communication is the illusion
that it has taken place”. I always
keep this in mind when communicating across countries; I keep
it clear, precise and short just like
with design. We communicate
always in English but in other
countries it may be their third or
fourth language. Allowing some
extra time really helps to get the
message across.
PP: What’s the best thing about
Patton?
Ray: My time at Patton is easily
the best in my career so far. I’ve
had opportunities to develop my
skills into other areas like 3D visualisation and even video editing.
Hopefully in the future I can pursue other fields of interest.
PP: Is it true that you were a baby
genius?
Ray: Maybe not genius, but when
I was 15 we had a science competition in school and I came up
with the idea of parking sensors
that indicate what’s behind when
you when reversing a car… but I
only came second. I swore I came
up with it myself, until the teacher
said to me “Did you know they
invented that a year ago?!” I honestly never knew.
UNADA MOTOR
R2D2 - TOON SHADING
PP: How are your designs changing the world for the better?
Ray: You strive to make that
difference when designing. At the
moment I’m designing a cooling jacket for small milk cans in
conjunction with a project in Sri
Lanka. The jacket contains a super
absorbent polymer material which
can absorb large volumes of water.
When full with water the jacket
uses the sun’s solar power to cool
the freshly produced milk inside
the can due to the heat transfer taking place. This idea has a
chance to make a real difference
to the local farmers.
you would be….?
Ray: If I could be any element,
I’d be Krypton: It is characterized
by its brilliant green and orange
spectral lines. This ties into the
colours of the Irish national flag
and is also the well-known home
of Superman.
SOLIDWORKS CHOPPER
PP: Tell me about communicating
across countries.
Ray: Bernard Shaw’s famously
33
PRACTICE
SAFE
DESIGN:
USE A
concept
Cameron Wynniatt
Born and bred in the warmer climes of Whangarei,
Cameron is one of the younger engineers in the company and
has been working with Patton since his last year at AUT
studying for a Bachelor of Mechanical Engineering.
Cameron has been working for Patton for just under
a year now and says he still has a lot to learn.
34
“
I would love to be able to fly
so I could get that bird’s eye
perspective and look down on
the world.
PP: What was your favourite subject
to study in University?
Cam: I loved studying thermodynamics.
It was right up my alley because I enjoy
learning about heat transfer, engines, and
thermodynamic cycles. I enjoyed conducting experiments also.
PP: What was your first job and how
old were you that time?
Cam: When I was 15, I started working
at Bunnings Warehouse in Whangarei. I
worked all through my school years and
was transferred to Auckland where I
continued to work at Bunnings throughout
University.
PP: What are your favourite hobbies
and interests?
Cam: I really enjoy anything that has
two wheels. I love road cycling and am
currently training up for the Taupo cycle
challenge. I can often be seen out on my
bike for five hours on the weekend, in and
around Auckland and out in the suburbs .
PP: Who is your favourite singer?
Cam: I like Eminem and have been listening to him for years. I have every single
one of his albums.
PP: How did you join Patton?
Cam: They basically had a job vacancy
here and I started part-time in my final year
at University. When there was a chance of
becoming full-time, I took it on because
“
Patton Press: Tell us about your
childhood?
Cam: I grew up in a farming district called
Otaika which you turn off to when you
reach Whangarei. It was a great child-hood
on the farm. I studied at Whangarei Boy’s
High School then went on to AUT University to study Mechanical Engineering.
I really enjoy my work here. I started almost a year ago and enjoy everything I
learn each day. The people I work with
are really experienced and share their
knowledge with me all the time. I like how
the job involves manufacturing and office
work. I also like to see how the product you
design comes out. you get to see it from
beginning to completion
PP: If you could possess one super-human power, what would it be?
Cam: I would love to be able to fly so I
could get that bird’s eye perspective and
look down on the world.
PP: How does it feel to work in a
company spread across four countries?
Cam: Knowing what we do here helps other companies to do their best. I like that
our product goes all over the world and it
is good to know that all four countries contribute to the end product.
PP: Patton is opening branches all
over the world. Where would you like
the next branch to open up?.
Cam: I would love a new branch to open
in Europe somewhere. My girlfriend is
from England and often mentions that she
would like to go back. It would be great to
see a branch in England.
omy and not taking off after my studies
without paying my debts off. It is really
nice to be close to my family and friends.
I think it would be harder if I went out and
found work overseas.
PP: If there was any branch of Patton
you could go and visit, where would
it be?
Cam: I have never left New Zealand and I
really want to go to Thailand to see what
facilities they have. They do a lot of our
manufacturing and I would be interested
to see what they do differently to us and
how we can improve our processes
PP: How else do you think refrigeration can make the world a better
place?
Cam: It could be utilised to counteract
global warming.
which one would you be?
Cam: Carbon because it has quite a few
different uses, it’s found everywhere and
it also forms a diamond!
PP: Patton has turned 90 years old.
By the time you reach 90, what do
you want to have achieved in life?
Cam: I would like to have a family, own my
own house and look back in life over the
projects I have completed and be proud of
what I have achieved.
PP: What do you think the best thing
about living and working in NZ is?
Cam: I like that I am supporting the econ-
35
Please submit any news from your branch or in and around your district. We are interested in stories about our
people, their exploits, the company and its progress and articles of general interest.
For earlier issues of our newsletter, please visit pattonnz.com
Please forward all correspondence to newsletter@pattonnz.com
pattonnz.com
Responsive expertise, delivered.
36
© 2013 Patton
Ltd.Press
All rights
reserved.
Patton Ltd2013
is part of the NZPM Cooperative.
Patton
| Issue
9 | December

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